Manager of Information Technology Service Desk
Information technology manager job in Anchorage, AK
Hiring Range $105,601.60 to $144,317.33 Pay Range $105,601.60 to $163,675.20 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Manager of IT Service Desk is responsible for overseeing day-to-day operations of support services while maintaining a high level of customer satisfaction, resolving technical issues promptly, and optimizing team performance. The Manager of IT Service Desk will collaborate with other IT teams, manage escalations, and ensure that incidents and requests are resolved efficiently.
This position requires a proactive approach to problem-solving, a commitment to process improvement, and the ability to adapt to a fast-paced environment. Ability to communicate effectively with both technical and non-technical stakeholders is essential.
Qualifications:
SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:
1. Bachelor's degree in Information Technology, Computer Science or related field; OR equivalent combination of.
2. Five (5) years of experience in IT support operations in high-traffic environments or complex IT infrastructures.
3. Two (2) years in a supervisor role; experience in leading support teams and supervising service desk operations OR demonstrated proficiency as a Service Desk Supervisor at SCF.
Native Preference:
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference.
Employee Health Requirements:
Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19.
Manager of Information Technology Service Desk
Information technology manager job in Anchorage, AK
Hiring Range $105,601.60 to $144,317.33 Pay Range $105,601.60 to $163,675.20
Summary of Job Responsibilities:
The Southcentral Foundation (SCF) Manager of IT Service Desk is responsible for overseeing day-to-day operations of support services while maintaining a high level of customer satisfaction, resolving technical issues promptly, and optimizing team performance. The Manager of IT Service Desk will collaborate with other IT teams, manage escalations, and ensure that incidents and requests are resolved efficiently.
This position requires a proactive approach to problem-solving, a commitment to process improvement, and the ability to adapt to a fast-paced environment. Ability to communicate effectively with both technical and non-technical stakeholders is essential.
Qualifications:
SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:
1. Bachelor's degree in Information Technology, Computer Science or related field; OR equivalent combination of.
2. Five (5) years of experience in IT support operations in high-traffic environments or complex IT infrastructures.
3. Two (2) years in a supervisor role; experience in leading support teams and supervising service desk operations OR demonstrated proficiency as a Service Desk Supervisor at SCF.
Native Preference:
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference.
Employee Health Requirements:
Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19.
Senior IT Auditor
Information technology manager job in Anchorage, AK
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
At Indeed, our mission is to _Help People Get Jobs_ . Our products help transform the lives of millions of people by connecting them with meaningful employment.
The Senior IT Auditor will join Indeed's expanding Internal Audit team. You will provide impartial assurance and advisory services for the company's technology environment. This includes reviewing IT risk management, governance, and internal control systems.. This role is responsible for leading IT-focused audits and helping shape the risk-based IT audit plan. You will evaluate IT risks and controls across infrastructure, applications, and processes. Using data-driven insights, you'll assess risk mitigation, boost resilience, ensure compliance, and improve operational effectiveness.
We are seeking an experienced IT auditor with excellent technology risk and compliance capabilities. The right person for this role will thrive in a dynamic, high-growth technology company. You should be comfortable evaluating IT risks across infrastructure and applications and assessing the effectiveness of IT General Controls and security practices. We're looking for someone who uses technology and data-driven approaches to identify risks, enhance controls, and drive business improvements.
**Responsibilities**
+ Assist in the development and execution of risk-based internal audit plans focused on the company's IT environment.
+ Perform integrated audits across diverse business functions aimed at evaluating the design and operational effectiveness of IT controls.
+ Test IT infrastructure (servers, networks, databases, operating systems) and business applications (financial reporting, payroll, procurement, etc.), documenting results in accordance with audit standards.
+ Support the SOX Compliance Program by assessing IT General Controls (ITGCs) and application controls across key technology domains (security, change management, access, operations).
+ Assess accessibility compliance of software products, including evaluating controls and development practices for adherence to WCAG standards and related regulatory requirements.
+ Contribute to audit planning, testing, and reporting while developing data-driven recommendations and validating management action plans for effective remediation.
+ Stay current with regulatory changes and emerging trends in data privacy, cybersecurity, and audit analytics, collaborating with management to bring innovative data approaches to internal audit practices aligned with organizational goals.
**Skills/Competencies**
+ Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related discipline.
+ Professional certification such as CISA, CIA, CISSP or being on track to complete any of these certifications.
+ Proven knowledge of IT general and application controls, system development, cybersecurity, technology operations, business continuity, and disaster recovery.
+ Familiarity with SOX/J-SOX, SOC, COSO, COBIT, ISO, ITIL, NIST, and accessibility standards such as WCAG relevant to IT audit and software product compliance.
+ 5+ years of internal audit experience with proven ability to apply data analytics, critical thinking, and problem-solving skills to extract meaningful insights from complex qualitative and quantitative datasets.
+ Self-motivated and adaptable, with the ability to work autonomously or collaboratively in a fast-paced, cross-functional environment while managing multiple priorities to support team performance and audit commitments.
+ Strong communication and relationship-building skills, with the ability to convey data-driven insights to diverse stakeholders, supported by high attention to detail, organizational discipline, and a proactive approach to continuous learning and process improvement.
**Salary Range Transparency**
US Remote 66,000 - 99,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at ****************************************
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
Reference ID: 46193
IT Systems Administrator
Information technology manager job in Anchorage, AK
Job Description
Applicants will be contacted via phone or email within ten (10) business days of submittal.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.
Configure, manage, update, and maintain servers and databases including management of server certificates
Monitor and analyze server performance and health on-prem and in cloud
Diagnose, troubleshoot, and document server software and hardware issues
Create and implement server upgrade schedule and replacement plan
Perform data backup and restore functions
Create and manage user accounts, employee email accounts, groups and permissions in a hybrid on-prem and Entra ID Active Directory structure
Install and configure software and security on systems/devices
Maintain and integrate enterprise application systems
Resolve performance issues and automate tasks as required
Document all work/tasks preformed
Collaborate with other departments and subsidiary companies to ensure proper support being met for daily work requirements and contractual obligations
Preform system, application and security event auditing
Create and manage Group Policies and Objects
Manage Domain Controllers and AD Forest in Hybrid M365 environment
Assist in completing IT service support tickets as necessary
QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required (Minimum) Qualifications
Bachelor's degree in computer science/related field and,
Two years of experience as a Systems Administrator, Network Administrator or similar role
Or
Five years of related experience as a Systems Administrator, Network Administrator or similar role
Knowledge, Skills, Abilities, and Other Characteristics
Thorough understanding of systems integration
Experience with DNS, DHCP, WSUS, SCCM (Configuration Manager), M365 Admin stack, Intune, Azure Cloud and various other Microsoft platforms
Ability to produce reports on system functions when necessary
Ability to work and conduct research independently
Excellent verbal and written communication skills
Collaboration skills and the ability to work well with a team
Ability to manage time efficiently and multi-task effectively
Experience administrating SAN's and VMWARE
Experience with Microsoft Azure cloud and services, including server deployment, networking, etc.
Experience with web filtering software
Experience administrating Cisco networking hardware (switching, telecom, wireless technologies) or similar systems
Experience using/troubleshooting/deploying Windows Operating Systems and Windows Server Operating Systems and services
Experience utilizing on-prem Active Directory, EntraID, and Azure via hybrid environment
Experience configuring commissioning/de-commissioning Domain Controllers and Forest levels
Experience troubleshooting and managing Microsoft 365 Admin Centers
Experience utilizing network managed backup solutions
Experience with managed antivirus/malware applications
Knowledge of RAID and best practice usage
NECESSARY PHYSICAL REQUIREMENTS
The first paragraph of this section is required. Change only the second paragraph to fit the job. Delete this line after posting.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS
This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
WORK ENVIRONMENT
The first paragraph of this section is required. Change only the second paragraph to fit the job. Delete this line after posting.
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.
ADDITIONAL QUALIFYING FACTORS
As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.
Shareholder Preference
BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Lead Network Administrator
Information technology manager job in Anchorage, AK
Apply Lead Network Administrator Department of the Interior Geological Survey Volcano Science Center Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply ?
This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798342-DE-MW. Open to all U.S. citizens.
There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement.
Summary
What General Information Do I Need To Know About This Position?
This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798342-DE-MW. Open to all U.S. citizens.
There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement.
Overview
Help
Accepting applications
Open & closing dates
12/08/2025 to 12/19/2025
Salary $110,020 to - $154,906 per year
For specific duty location pay information see Duties section.
Pay scale & grade GS 13
Locations
1 vacancy in the following locations:
Anchorage, AK
Hilo, HI
Vancouver, WA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - An average of 3 - 5 nights per month of overnight travel may be required for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk
Trust determination process
* Credentialing
Financial disclosure No Bargaining unit status No
Announcement number USGS-SAC-26-12798343-MP-MPW Control number 851726000
This job is open to
Help
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Land and base management
Current or former employees of a base management agency.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
National Guard and reserves
Current members, those who want to join or transitioning military members.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Peace Corps & AmeriCorps Vista
Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.
Special authorities
Individuals eligible under a special authority not listed in another hiring path.
Clarification from the agency
Open to current or former Federal employees w/perm comp status; OR those eligible under a special or noncomp appointing authority (e.g., disabled, Pathways Interns & Recent Grads who are elig for noncomp conversion, etc.); OR current or former employees who are serving, or previously served, on temp or term appt in a land mgmt agency; OR veterans with preference or have been separated from the armed forces under honorable conditions after approx 3yrs or more of continuous active service.
Help
This job is also open in another announcement to:
The public
Career transition (CTAP, ICTAP, RPL)
Videos
Duties
Help
As a Lead Network Administrator within the Volcano Science Center, you will serve as the principal contact for information technology systems within the assigned portfolios/major systems. This position performs a variety of the most difficult integration and complex configuration duties requiring the application of expert knowledge including establishing new approaches and methods to assess systems operations, analyzing emerging requirements, assessing the feasibility of new systems, and identifying the causes of complex operational problems.
Some of your specific duties as an IT Specialist (SYSADMIN) will include:
* Serve as a subject matter expert for creating, configuring, maintaining, and updating information systems.
* Develop and execute detailed test plans for IT networks.
* Provide guidance on the preparation of IT change requests and author configuration management submissions.
* Perform network design, administration, monitoring and security.
* Develop and provide compliance oversight for implementation of IT networks and systems requirements, policies, guidelines, and practices.
Conditions of Employment for this Position:
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.
This probation period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
* your performance and conduct;
* the needs and interests of the agency;
* whether your continued employment would advance organizational goals of the agency or the Government; and
* whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.
Upon completion of your probation period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Salary Information:
* Vancouver, WA:Vancouver, WA Salary Table
* Anchorage, AK: Anchorage, AK Salary Table The selectee will be entitled to a cost of living allowance of 1.49% in addition to the basic salary.
* Hilo, HI: Hilo, HI Salary Table The selectee will be entitled to a cost of living allowance of 2.91% in addition to the basic salary.
Cost of living allowance (COLA) is subject to annual OPM review.
NOTE: First time hires to the Federal Government are typically hired at the Step 01.
Requirements
Help
Conditions of employment
Key Requirements:
* Applicants must be U.S. Citizens.
* Suitable for Federal employment, as determined by background investigation.
* Selectee may be subject to serving a one-year probationary period.
* More requirements are listed under Qualifications and Other Information.
Are There Any Special Requirements For This Position?
* Because this position requires travel for official business, the selectee will be required to apply for a charge card within 30 calendar days of appointment. Individuals who have delinquent account balances from a previous Government charge card will be required to satisfy their existing obligation before a new card can be issued.
* A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
* Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.
* If you are a Federal employee applying for a promotion (under merit promotion procedures) you must meet time-in-grade requirements by the closing date of the announcement.
Qualifications
Individuals must have IT-related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition, applicants must meet the following to qualify for the GS-13 level:
One year of specialized experience equivalent to at least the GS-12 level in the Federal service that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled.
Examples of such experience may include: Serving as a principal Network Administrator for highly complex IT networks consisting of remotely deployed computers, routers, and radios used to transmit real-time monitoring data back from a diverse range of instrument types. Must demonstrate skill in Information System Security and the ability to identify and address IT-related security risks, and show proficiency in IT network design, implementation, and monitoring.
You must meet all qualification and eligibility requirements for the position by the closing date of the announcement.
Education
* Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
* Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit:*******************************************************************************
Additional information
Other Information:
* There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI. The location will be determined when a selection is made. This job opportunity announcement may be used to fill additional similar vacancies in the advertised office or other U.S. Geological Survey offices in the local commuting area.
* Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
* Under Executive Order 11935, only United States citizens and nationals (residents of American Samoa and Swains Island) may compete for civil service jobs. Agencies are permitted to hire non-citizens only in very limited circumstances where there are no qualified citizens available for the position.
* USGS employees are subject to Title 43, USC Section 31(a) and may not: (a) have any personal, private, direct or indirect interest in lands or mineral wealth of lands under survey; (b) have any substantial personal, private, direct or indirect interests in any private mining or mineral enterprise doing business with the United States; or (c) execute surveys or examinations for private parties or corporations.
* The application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment, and is authorized under Title 5, USC, Section 3302 and 3361.
* DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
* As part of the application process, a series of four short essay questions will be included. Applicants must certify that their own words were used to answer the questions.
* Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
Agency Benefits:
* USGS has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework in accordance with the DOI Telework policy and with supervisor approval. The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis.
* For additional information on our internal telework policy, please reference the Department of the Interior Telework Handbook at: **************************************
* Working for the U.S. Geological Survey offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays; health, life, dental, vision, and long term care insurance, flexible spending accounts, and participation in the Federal Employees Retirement System.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
* -Resume Length: Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.
* -Basis of Rating: Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the result of the assessment required for this position. Your responses must be substantiated by your resume. If you do not respond to the application questions you may be rated ineligible.
* -Resume Review Assessment Required: If you meet the eligibility and basic qualification requirements for this position subject-matter-experts will perform a structured review of your resume to evaluate your knowledge, skills, abilities, and competences as they directly relate to the duties of this position.
As part of the online application process, you will be assessed on your possession of the following knowledge, skills, abilities and/or competencies:
* Network Maintenance and Operation
* Network Design
* Network Troubleshooting and Optimization
* Information Systems Subject Matter Expert
* Network Systems Security
Due weight will be given to performance appraisals and awards during the interview/selection process conducted by the hiring manager. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.
* -NOTE: If it is determined that you have rated yourself higher than is supported in your description of experience and/or education as described in your resume/application, or that your resume or application is incomplete, you may be rated ineligible, not qualified, or your score may be lowered.
To preview the announcement questionnaire, click here: ********************************************************
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
Resume
Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
Supporting documents
* -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
Transcripts
* -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible.
Due Weight for Performance
* -Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. Due weight for performance applies to federal and non-federal work. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
Current & Former Federal Employees
* -If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility, you must submit a copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step by the closing date of this announcement, or you will not receive consideration.
Veterans Employment Opportunity Act (VEOA)
* -If you are claiming eligibility under the Veterans Employment Opportunity Act (VEOA), you must submit proof that supports your claim. This may include:
* A legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions.
* If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference or that shows length of service, AND that your character of military service is honorable.
Additional information can be found in the VetGuide.
Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles
* -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes:
* copy of the agency notice;
* your most recent Performance Rating; and
* your most recent SF-50 noting current position, grade level, and duty location.
If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here.
Eligibility for Special Appointing Authorities
If you are applying for this position based on eligibility under a special appointing authority, you must submit proof that supports your claim by the closing date of the announcement. If you fail to submit proof, you will not receive consideration under the special appointing authority. Below is a list of the most common authorities and the documentation requirements. If you're eligible for an authority not listed, you are responsible for submitting documentation that's appropriate for that specific authority. Additional information for all the authorities below can be found on the USAJobs Hiring Paths page.
CONTINUED IN HOW TO APPLY SECTION BELOW
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
REQUIRED DOCUMENTS CONTINUED:
* -30% or More Disabled Veteran - Submit a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy; and an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, etc.
* -Individuals with Disabilities - Submit documentation issued by a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
* -Military Spouse - Submit verification of active duty member of the armed forces (i.e. a copy of your spouse's orders verifying currently on active duty and verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage); OR verification of the member's 100% disability (official statement from the Department of Veterans Affairs (dated 1991 or later)); OR verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
* -Appointment of Certain Former Overseas Employees - Submit a SF-50, Notification of Personnel Action that confirms your eligibility and a performance appraisal from that period.
* -Peace Corps & VISTA - Former Peace Corps volunteers or VISTA members must submit their Certification of Volunteer Service. Present and former Peace Corps personnel must submit a SF-50, Notification of Personnel Action that confirms their eligibility.
* -Certain National Guard Technicians - Submit proof that confirms that you were involuntarily separated (other than by removal for cause on charges of misconduct or delinquency); you served at least 3 years as a technician; and are within 1 year of your separation date from service as a Guard Technician.
* -Public Land Corps (PLC) - Submit the signed Certificate of Eligibility for Noncompetitive Hiring Status (PLC) issued by the PLC Coordinator for the organization where the creditable service was completed.
HOW TO APPLY
* -Applications (resume and application questions) for this vacancy must be received on-line via USAJOBS BEFORE midnight Eastern Time (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. Most libraries, employment offices, and all USGS personnel offices can provide access to the Internet. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance.
* -Instructions for Applying Online for this Vacancy Announcement: 1) Click the blue "Apply Online" button. 2) If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile. 3) As a registered user, select a stored resume and select one or more of your stored documents to attach to your application. 4) Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen. 5) Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy. 6) Submit required documents. 7) If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk.
Agency contact information
Mary Wagner
Phone ************ Email **************** Address VOLCANO SCIENCE CENTER
12201 Sunrise Valley Drive
Mail Stop 600
Reston, VA 20192
US
Next steps
* -If you are rated as one of the most highly qualified candidates, you will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30-45 days of the closing date of this announcement. You will be notified via email of the outcome. You can also go to "My Account" within USAJOBS to review your Application Status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
Resume
Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
Supporting documents
* -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
Transcripts
* -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible.
Due Weight for Performance
* -Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. Due weight for performance applies to federal and non-federal work. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
Current & Former Federal Employees
* -If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility, you must submit a copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step by the closing date of this announcement, or you will not receive consideration.
Veterans Employment Opportunity Act (VEOA)
* -If you are claiming eligibility under the Veterans Employment Opportunity Act (VEOA), you must submit proof that supports your claim. This may include:
* A legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions.
* If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference or that shows length of service, AND that your character of military service is honorable.
Additional information can be found in the VetGuide.
Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles
* -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes:
* copy of the agency notice;
* your most recent Performance Rating; and
* your most recent SF-50 noting current position, grade level, and duty location.
If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here.
Eligibility for Special Appointing Authorities
If you are applying for this position based on eligibility under a special appointing authority, you must submit proof that supports your claim by the closing date of the announcement. If you fail to submit proof, you will not receive consideration under the special appointing authority. Below is a list of the most common authorities and the documentation requirements. If you're eligible for an authority not listed, you are responsible for submitting documentation that's appropriate for that specific authority. Additional information for all the authorities below can be found on the USAJobs Hiring Paths page.
CONTINUED IN HOW TO APPLY SECTION BELOW
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
IT Endpoint Systems Administrator
Information technology manager job in Anchorage, AK
......................................................................................................................................................... IT Endpoint Systems Administrator
Location: Anchorage, Alaska
Schedule: 40hr week-M-F
Pay: Starting at $34.00 Per Hour
.........................................................................................................................................................
SUMMARY: IT Endpoint Systems Administrator
The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization.
DUTIES: IT Endpoint Systems Administrator
Deploy, configure, and maintain endpoint devices
Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms.
Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation.
Develop scripts and automation workflows to streamline endpoint provisioning and maintenance.
Collaborate with help desk teams to resolve escalated incidents efficiently.
Requirements
REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator
2-4 years of experience in IT help desk, desktop support, or technical support roles.
Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications.
High school diploma or equivalent required.
Valid Alaska Driver's License; possession of functional, insured vehicle.
BenefitsThis is a temp to hire position, with opportunity for permanent, long-term employment. A full benefits package will be made available at the time of permanent placement, which would include the following:
• Medical, Dental, Vision.
• FSA
• 401(k) with matching
• Life Insurance
• EAP
• PTO
#IND123
IT Endpoint Systems Administrator
Information technology manager job in Anchorage, AK
......................................................................................................................................................... IT Endpoint Systems Administrator
Location: Anchorage, Alaska
Schedule: 40hr week -M -F
Pay: Starting at $34.00 Per Hour
.........................................................................................................................................................
SUMMARY: IT Endpoint Systems Administrator
The Endpoint Administrator will be responsible for supporting the IT Manager and providing information technology systems support and assistance to resolve technology issues within the organization.
DUTIES: IT Endpoint Systems Administrator
Deploy, configure, and maintain endpoint devices
Oversee OS imaging, patching, and updates for Windows, mac OS, and mobile platforms.
Implement and enforce endpoint security policies, including encryption, antivirus, and vulnerability remediation.
Develop scripts and automation workflows to streamline endpoint provisioning and maintenance.
Collaborate with help desk teams to resolve escalated incidents efficiently.
Requirements
REQUIRED QUALIFICATIONS: IT Endpoint Systems Administrator
2-4 years of experience in IT help desk, desktop support, or technical support roles.
Proficiency with Microsoft Office 365, Windows 10/11, Active Directory, Exchange, and common enterprise applications.
High school diploma or equivalent required.
Valid Alaska Driver's License; possession of functional, insured vehicle.
BenefitsThis is a temp to hire position, with opportunity for permanent, long -term employment. A full benefits package will be made available at the time of permanent placement, which would include the following:
• Medical, Dental, Vision.
• FSA
• 401(k) with matching
• Life Insurance
• EAP
• PTO
#IND123
IT Manager
Information technology manager job in Anchorage, AK
IT Manager
Reports To: COO
Direct Report(s): Contractors, as needed
The IT Manager will be a strategic and tactical leader responsible for all aspects of VOA Alaska's technology infrastructure and IT department. This hands-on role requires expertise in cybersecurity, on-premise and cloud infrastructure, communications systems, Electronic Health Records (EHR), and Microsoft 365 ecosystem management. The IT Manager will ensure the security, efficiency, and reliability of all technology systems supporting the agency's mission and programs.
Job Responsibilities
Lead the design, implementation, and maintenance of on-premise and cloud-based IT infrastructure supporting VOA Alaska programs and operations.
Develop and enforce cybersecurity policies and practices to safeguard agency data and technology assets, including compliance with relevant regulations for healthcare and nonprofit sectors.
Oversee management and support of the EHR system, ensuring optimum performance, security, and user training.
Oversee programming and
Manage Microsoft 365 environment, including user administration, security configurations, and integration with other productivity tools.
Coordinate IT communications systems, enabling reliable, secure voice, video, and data communications for hybrid work arrangements.
Provide hands-on support and leadership to the IT team including supervision, training, and performance management.
Work collaboratively with leadership and other departments to align IT initiatives with organizational goals and priorities.
Manage IT project planning, budgets, vendor relationships, and technology procurement.
Promote a culture of continuous improvement, innovation, and user-focused service within the IT department.
Skills and Competencies
Strong understanding of CARF, HIPAA, 42 CFR Part 2, and Medicaid requirements.
Expertise in policy development, recordkeeping, compliance auditing, and risk management.
Excellent written and verbal communication skills, with the ability to convey complex regulatory information clearly.
Strong analytical and organizational abilities with meticulous attention to detail.
Proven ability to lead through collaboration and influence across teams.
High ethical standards, confidentiality, and sound judgment.
Qualifications
Bachelor's degree in healthcare administration, business, or related field (equivalent experience may be substituted in lieu of education).
3-5 years of experience in compliance, quality, or risk management within healthcare, behavioral health, or human services.
Demonstrated experience in policy management, compliance auditing, and corrective action planning.
Familiarity with CARF accreditation and regulatory frameworks strongly preferred.
Proficiency with Microsoft Office 365, Relias, and electronic health record (EHR) systems.
Ability to work independently, prioritize effectively, and model ethical leadership.
Working Conditions
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday.
While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision.
Acknowledgement
Every effort has been made to identify the essential responsibilities and requirements of this position. However, this position description in no way states or implies that these are the only duties an incumbent may be required to perform. The omission of specific functions or responsibilities does not exclude them from the position if the work is similar, related or can be considered essential to this position.
Auto-ApplyIT ACCOUNTANT (Accountant, AP Clerk)
Information technology manager job in Anchorage, AK
Satincorp (****************** is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. We guarantee you the best rate for your skills and performance.
Job Description
Location: Anchorage, AK
Duration: 12 Months
TYPICAL WORK PERFORMED
Prepare and process IT Procurement, A/P.
Coordinate procurement and Credit Card transactions
Utilize the contract tracking system to monitor all IT contracts.
Creating journal entries and enter in ERP system.
Assist IT Asset Manager with maintenance of the centralized IT software and hardware tracking database.
Assist with audit and budget processes
Prepare operating and capital budgets in support of the IT Director
Review and monitoring revenue and expenses
Support planning for long and short term projects and formulate recovery plan
Prepare and monitor IT procurement
Additional Information
Raj Talukdar
************
IT Project Manager
Information technology manager job in Anchorage, AK
GovCIO is currently hiring for a Project Manager to lead delivery of IT, non-IT, and ancillary services and support NSIN and/or Mission Partners projects that enable C6ISR, Advanced Training, Autonomous Technology and AI, Security Cooperation, Automated Logistics, Health IT and Business Systems, and Cyber Operations mission sets on a TDL. This position will be located in Anchorage, AK and will be an onsite position.
Responsibilities
Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and controls status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with team members and line managers. Generally reports to a Program Manager.
Applies program-level management standards such as CMMI and ISO to the TDL. Manages cost, schedule, performance, communication, quality, risk, and resources, including subcontractors, assigned to the TDL. Takes corrective action as appropriate.
Transparently communicates with contractor, NSIN, Mission Partner, and FEDSIM stakeholders as appropriate. Institutionalizes DevOps, lean, agile, DevSecOps, ITIL, and other processes and frameworks.
Prepares inputs to management-related deliverables, including the Monthly Status Report and Technical Direction Plans.
Manages Extended Work Week (EWW) requests, Travel Authorization Requests (TARs), and Requests to Initiate Purchase (RIPs), ensuring alignment with Mission Partner needs and contractual requirements.
Manages the direction of a project through the design, implementation, and testing in accordance with project objectives.
Defines requirements and plans project lifecycle deployment.
Supervises professional and technical support personnel performing in their regular disciplines.
Schedules tasks and coordinates with various team members to accomplish the results.
Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
Ensures adherence to quality standards and reviews project deliverables.
Conducts project meetings and is responsible for project tracking, analysis and reporting.
Qualifications
Bachelor's with 5 - 8 years (or commensurate experience)
Required Skills and Experience
Clearance Required: Secret
Must maintain ability to acquire a TS Clearance as required.
Cisco CCNA certification (copy presented with application) or equivalent Microsoft certification
Must have supervisory experience
Preferred Skills and Experience
Cisco Certified Network Professional (CCNP) certification (copy presented with application) or equivalent Microsoft certification
Experience working in Sensitive Compartmented Information Facilities
Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management, Ent. Strong communications and organizational skills
Experience with Layer 2, 3, and 4 networking - knowledge and experience with MPLS, EIGRP, BGP, QoS, DMVPN, and other WAN-based technologies
#NSS
#DL
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range USD $130,000.00 - USD $135,000.00 /Yr.
Auto-ApplyCore Network Administrator III
Information technology manager job in Anchorage, AK
GCI's Core Network Administrator III will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Focus Scope of work could be:
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
Experience managing large network platforms.
Demonstrated working experience in the use of Visio.
Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide advanced operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring alignment with design specifications and quality standards. This role requires a comprehensive understanding of telecommunications installation, modifications, and test procedures. The ability to identify, analyze, and resolve system issues and outages is essential. Additionally, prepare status reports that forecast network capacity and performance, ensuring all network assets and supporting facilities are maintained throughout their expected life cycle. The role entails performing both routine and complex assignments with limited supervision, ensuring optimal network functionality.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring network performance, stability, and reliability.
Cisco NCS Platform: Manage and maintain Cisco NCS platforms, ensuring seamless operation and integration within the network environment.
802.11n Client Authentication: Oversee the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Internet Protocols: Support and troubleshoot Internet Protocol (IP) functionality, ensuring proper network communication and protocol compliance.
Design Communication: Communicate network reference designs effectively using standard office tools such as Visio and other software, ensuring clear and concise documentation for technical and non-technical audiences.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, networking, or related field. *
Minimum ten (10) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP network, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE configuration and operation.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
Auto-ApplyNetwork Technician - PBX
Information technology manager job in Anchorage, AK
Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.
Examples of Job Duties - PBX Technician
Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries.
Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling.
Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring.
Install associated sets and sub-sets of business systems.
Install associated power equipment and make necessary distribution.
Install and provision system programming.
Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions.
Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests.
Perform preventative maintenance and database backups
Install, maintain, and modify PBX and Key Systems.
Installation and configuration of vendor specific cards and equipment
Minimum Education and Experience Required
You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications.
Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform.
This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska.
Certifications and Licenses Required
External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position.
Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.
Additional Job Requirements
External applicants must successfully pass a pre-employment suitability assessment and drug test.
Digital Network Exploitation Analyst 3
Information technology manager job in Anchorage, AK
Job DescriptionPrime Time Consulting, a GRVTY Company, provides clients with expert intelligence analysis services. Our clients include defense contractors, industrial and service corporations, and departments and agencies of the U.S. Federal Government. We are actively searching for Digital Network Exploitation Analyst 3, located in Alaska, to support our team. We have varying levels of this position, depending on years of experience and education.Essential Job Duties
Use analytics and tools.
Conduct exploitation analysis.
Understand target development and techniques.
Conduct target development for use or decision by Government personnel.
Analyze and produce intelligence information.
Conduct computer/network security to provide advice to the Government.
Create and maintain documentation of their analysis.
Ensure to routinely follow oversight and compliance
Acquire/share job knowledge/skill
Partner with team members on the contract, including government personnel and other partner companies
Relevant experience must be in computer or information systems design/development/analysis. In addition, it may also include engineering hardware and/or software, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics, information assurance, systems engineering, and/or network and systems administration.
Required Qualifications
Degree in Computer Science or equivalent technical field
Associate's Degree and 10 Years of Experience
Bachelor's Degree and 8 Years of Experience
Master's Degree and 6 Years of Experience
Doctorate Degree and 4 Years of Experience
Company Perks
At PTC, a GRVTY Company, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.
Robust health plan including medical, dental, and vision
Health Savings Account with company contribution
Annual Paid Time Off and Paid Holidays
Paid Parental Leave
401k with generous company match
Training and Development Opportunities
Award Programs
Variety of Company Sponsored Events
Prime Time Consulting, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email ******************************* with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Lead Network Administrator
Information technology manager job in Anchorage, AK
Apply Lead Network Administrator Department of the Interior Geological Survey Volcano Science Center Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply ?
This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798343-MP-MW. Open to current or former Federal employees.
There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement.
Summary
What General Information Do I Need To Know About This Position?
This position is being advertised concurrently with the following announcement: USGS-SAC-26-12798343-MP-MW. Open to current or former Federal employees.
There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI from either announcement.
Overview
Help
Accepting applications
Open & closing dates
12/08/2025 to 12/19/2025
Salary $110,020 to - $154,906 per year
For specific duty location pay information see Duties section.
Pay scale & grade GS 13
Locations
1 vacancy in the following locations:
Anchorage, AK
Hilo, HI
Vancouver, WA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - An average of 3 - 5 nights per month of overnight travel may be required for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk
Trust determination process
* Credentialing
Financial disclosure No Bargaining unit status No
Announcement number USGS-SAC-26-12798342-DE-MW Control number 851725600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Help
This job is also open in another announcement to:
Federal employees - Competitive service
Federal employees - Excepted service
Career transition (CTAP, ICTAP, RPL)
Land and base management
Veterans
Military spouses
National Guard and reserves
Individuals with disabilities
Family of overseas employees
Peace Corps & AmeriCorps Vista
Special authorities
Videos
Duties
Help
As a Lead Network Administrator within the Volcano Science Center, you will serve as the principal contact for information technology systems within the assigned portfolios/major systems. This position performs a variety of the most difficult integration and complex configuration duties requiring the application of expert knowledge including establishing new approaches and methods to assess systems operations, analyzing emerging requirements, assessing the feasibility of new systems, and identifying the causes of complex operational problems.
Some of your specific duties as an IT Specialist (SYSADMIN) will include:
* Serve as a subject matter expert for creating, configuring, maintaining, and updating information systems.
* Develop and execute detailed test plans for IT networks.
* Provide guidance on the preparation of IT change requests and author configuration management submissions.
* Perform network design, administration, monitoring and security.
* Develop and provide compliance oversight for implementation of IT networks and systems requirements, policies, guidelines, and practices.
Conditions of Employment for this Position:
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.
This probation period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
* your performance and conduct;
* the needs and interests of the agency;
* whether your continued employment would advance organizational goals of the agency or the Government; and
* whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.
Upon completion of your probation period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Salary Information:
* Vancouver, WA:Vancouver, WA Salary Table
* Anchorage, AK: Anchorage, AK Salary Table The selectee will be entitled to a cost of living allowance of 1.49% in addition to the basic salary.
* Hilo, HI: Hilo, HI Salary Table The selectee will be entitled to a cost of living allowance of 2.91% in addition to the basic salary.
Cost of living allowance (COLA) is subject to annual OPM review.
NOTE: First time hires to the Federal Government are typically hired at the Step 01.
Requirements
Help
Conditions of employment
Key Requirements:
* Applicants must be U.S. Citizens.
* Suitable for Federal employment, as determined by background investigation.
* Selectee may be subject to serving a one-year probationary period.
* More requirements are listed under Qualifications and Other Information.
Are There Any Special Requirements For This Position?
* Because this position requires travel for official business, the selectee will be required to apply for a charge card within 30 calendar days of appointment. Individuals who have delinquent account balances from a previous Government charge card will be required to satisfy their existing obligation before a new card can be issued.
* A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
* Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.
Qualifications
Individuals must have IT-related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition, applicants must meet the following to qualify for the GS-13 level:
One year of specialized experience equivalent to at least the GS-12 level in the Federal service that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled.
Examples of such experience may include: Serving as a principal Network Administrator for highly complex IT networks consisting of remotely deployed computers, routers, and radios used to transmit real-time monitoring data back from a diverse range of instrument types. Must demonstrate skill in Information System Security and the ability to identify and address IT-related security risks, and show proficiency in IT network design, implementation, and monitoring.
You must meet all qualification and eligibility requirements for the position by the closing date of the announcement.
Education
* Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
* Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit:*******************************************************************************
Additional information
Other Information:
* There is one position that may be filled in Anchorage, AK, Vancouver, WA or Hilo, HI. The location will be determined when a selection is made. This job opportunity announcement may be used to fill additional similar vacancies in the advertised office or other U.S. Geological Survey offices in the local commuting area.
* Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
* Under Executive Order 11935, only United States citizens and nationals (residents of American Samoa and Swains Island) may compete for civil service jobs. Agencies are permitted to hire non-citizens only in very limited circumstances where there are no qualified citizens available for the position.
* USGS employees are subject to Title 43, USC Section 31(a) and may not: (a) have any personal, private, direct or indirect interest in lands or mineral wealth of lands under survey; (b) have any substantial personal, private, direct or indirect interests in any private mining or mineral enterprise doing business with the United States; or (c) execute surveys or examinations for private parties or corporations.
* The application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment, and is authorized under Title 5, USC, Section 3302 and 3361.
* DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
* As part of the application process, a series of four short essay questions will be included. Applicants must certify that their own words were used to answer the questions.
* Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
Agency Benefits:
* USGS has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework in accordance with the DOI Telework policy and with supervisor approval. The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis.
* For additional information on our internal telework policy, please reference the Department of the Interior Telework Handbook at: **************************************
* Working for the U.S. Geological Survey offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays; health, life, dental, vision, and long term care insurance, flexible spending accounts, and participation in the Federal Employees Retirement System.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
* -Resume Length: Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* -Basis of Rating: Category rating will be used in the ranking and selection process for this position. The quality categories are Best Qualified, Well Qualified, and Qualified. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the result of the assessment(s) required for this position. Veterans' preference rules for category rating will be applied.
* -Resume Review Assessment Required: If you meet the eligibility and basic qualification requirements for this position subject-matter-experts will perform a structured review of your resume to evaluate your knowledge, skills, abilities, and competences as they directly relate to the duties of this position.
As part of the online application process, you will be assessed on your possession of the following knowledge, skills, abilities and/or competencies:
* Network Maintenance and Operation
* Network Design
* Network Troubleshooting and Optimization
* Information Technology Subject Matter Expert
* Network Systems Security
* -NOTE: If it is determined that you have rated yourself higher than is supported in your description of experience and/or education as described in your resume/application, or that your resume or application is incomplete, you may be rated ineligible, not qualified, or your score may be lowered.
To preview the announcement questionnaire, click here: ********************************************************
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
Resume
* -Resumes are required and will be limited to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or other written form, then you must describe your job-related qualifications, including: beginning and ending dates for paid and non-paid work experience; hours worked per week; month and year of employment for each job title listed; annual salary; and description of job duties. Include name and address of employer; supervisor name; and telephone number. Additional information on what to include can be found here.
Supporting documents
* -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments
Transcripts
* -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible.
Veterans' Preference Eligibles
* -If you are claiming veterans' preference you must provide a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions (i.e., Honorable or General Discharge). Note: If you have more than one DD-214 for multiple periods of active duty, submit a copy for each period of service.
* -If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference and that your character of military service is honorable.
* -If you are claiming 10-point veterans' preference, in addition to the documents specified above, you must also submit documentation that supports your claim, e.g., an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, or the award of the Purple Heart, etc. The overall rating must be identified on your certification letter or separation orders. Documentation must be received by the closing date shown in this vacancy announcement. If you fail to submit any of the required documentation, you will not be granted veterans' preference.
Additional information on veterans' preference can be found in the VetGuide.
Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles
* -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes:
* copy of the agency notice;
* your most recent Performance Rating; and
* your most recent SF-50 noting current position, grade level, and duty location.
If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
* -Applications (resume and application questions) for this vacancy must be received on-line via USAJOBS BEFORE midnight Eastern Time (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. Most libraries, employment offices, and all USGS personnel offices can provide access to the Internet. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance.
* -Instructions for Applying Online for this Vacancy Announcement: 1) Click the blue "Apply Online" button. 2) If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile. 3) As a registered user, select a stored resume and select one or more of your stored documents to attach to your application. 4) Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen. 5) Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy. 6) Submit required documents. 7) If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk.
Agency contact information
Mary Wagner
Phone ************ Email **************** Address VOLCANO SCIENCE CENTER
12201 Sunrise Valley Drive
Mail Stop 600
Reston, VA 20192
US
Next steps
* -If you are rated as one of the most highly qualified candidates, you will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30-45 days of the closing date of this announcement. You will be notified via email of the outcome. You can also go to "My Account" within USAJOBS to review your Application Status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
Resume
* -Resumes are required and will be limited to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or other written form, then you must describe your job-related qualifications, including: beginning and ending dates for paid and non-paid work experience; hours worked per week; month and year of employment for each job title listed; annual salary; and description of job duties. Include name and address of employer; supervisor name; and telephone number. Additional information on what to include can be found here.
Supporting documents
* -Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments
Transcripts
* -If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.), which includes semester hours earned and grade received, by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible.
Veterans' Preference Eligibles
* -If you are claiming veterans' preference you must provide a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions (i.e., Honorable or General Discharge). Note: If you have more than one DD-214 for multiple periods of active duty, submit a copy for each period of service.
* -If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference and that your character of military service is honorable.
* -If you are claiming 10-point veterans' preference, in addition to the documents specified above, you must also submit documentation that supports your claim, e.g., an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, or the award of the Purple Heart, etc. The overall rating must be identified on your certification letter or separation orders. Documentation must be received by the closing date shown in this vacancy announcement. If you fail to submit any of the required documentation, you will not be granted veterans' preference.
Additional information on veterans' preference can be found in the VetGuide.
Career Transition Assistance Plan (CTAP) & Inter-agency Career Transition Assistance Plan (ICTAP) Eligibles
* -If you are claiming CTAP/ICTAP eligibility, the Servicing Human Resources Office must receive proof by the closing date of this announcement that you meet the requirements of 5 CFR 330 Subpart F for CTAP and 5 CFR 330 Subpart G for ICTAP or you will not receive priority consideration. This includes:
* copy of the agency notice;
* your most recent Performance Rating; and
* your most recent SF-50 noting current position, grade level, and duty location.
If you are a CTAP or ICTAP eligible, you will be considered well qualified if you earn a minimum score of 85 (prior to the assignment of veteran's preference points). For more information on CTAP/ICTAP please click here.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Core Network Administrator II
Information technology manager job in Anchorage, AK
GCI's Core Network Administrator will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components.
Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives.
Scope of Work:
Core Network:
Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing.
Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes.
Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance.
Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success.
Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs.
Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals.
Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards.
Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards.
Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment.
Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations.
Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links.
System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient.
Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction.
Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management.
LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network.
Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service.
Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality.
Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software.
Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices.
COMPETENCIES:
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent.
o Experience with Metasolv, Statseeker, Grafana and Cisco Prime.
o Experience managing large network platforms.
o Demonstrated working experience in the use of Visio.
o Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards.
o Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization
Additional Job Requirements:
Provide operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring compliance with design specifications and quality objectives. Functions at an intermediate level within the discipline and require a comprehensive understanding of telecommunications installation, modifications, and test procedures. Involves diagnosing and analyzing system issues and outages, while also preparing status reports that forecast network capacity and performance. Ensure that all network assets and facilities supporting network elements are maintained throughout their expected life cycle. Requires the ability to handle routine to moderately complex tasks under moderate supervision.
Essential Duties:
Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring optimal network performance and reliability.
Cisco NCS Platform: Provide operational support and maintenance for Cisco NCS platforms, ensuring their integration and functionality within the network infrastructure.
802.11n Client Authentication: Support and manage the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity.
Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Associates degree in Telecommunications, Computer Science, Networking, or related field. *
A minimum of six (6) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications or telephony topology systems. *
Preferred:
Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE.
Experience with SNMP based network management systems, configuration and operation.
Experience with IP networking automation and scripting.
Cisco Wireless LAN Controllers (WLC's).
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent
Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP
Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Office/Remote:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Core Network:
Key Responsibilities:
Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems.
Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance.
Secure device access and address vulnerabilities by implementing and maintaining best practices for network security.
Driving network optimization efforts to improve performance, scalability, and reliability.
Facilitate regular device backups to ensure data integrity and disaster recovery readiness.
Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues.
Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements.
Key Activities:
Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network.
Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment.
Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption.
Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes.
Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols.
Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner.
Drive the identification and implementation of network and equipment optimizations to ensure peak performance.
Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible.
Support the Situation Management Center by providing physical and on-site break/fix support as needed.
Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications.
Technical Knowledge & Expertise:
In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others.
Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security.
Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies.
Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances.
Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure.
Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections.
Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components.
Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies.
Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP.
Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.).
Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.
Auto-ApplyNetwork Technician - PBX
Information technology manager job in Anchorage, AK
Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.
Examples of Job Duties - PBX Technician
Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries.
Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling.
Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring.
Install associated sets and sub-sets of business systems.
Install associated power equipment and make necessary distribution.
Install and provision system programming.
Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions.
Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests.
Perform preventative maintenance and database backups
Install, maintain, and modify PBX and Key Systems.
Installation and configuration of vendor specific cards and equipment
Minimum Education and Experience Required
You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications.
Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform.
This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska.
Certifications and Licenses Required
External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position.
Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.
Additional Job Requirements
External applicants must successfully pass a pre-employment suitability assessment and drug test.
Auto-ApplyTarget Digital Network Analyst (Alaska)
Information technology manager job in Anchorage, AK
Job DescriptionPrime Time Consulting, a GRVTY Company, provides clients with expert intelligence analysis services. Our clients include defense contractors, industrial and service corporations, and departments and agencies of the U.S. Federal Government. We are actively searching for Target Digital Network Analysts (TDNAs), located in Alaska, to support our team. We have varying levels of TDNAs, depending on years of experience and education.Job Requirements:
Conduct advanced analysis of collection and open-source data to generate insights and leads
Ensure target continuity, profile targets and their activities, and develop techniques to gain additional target information
Maintain appropriate databases for targeting, tasking, and analysis
Identify intelligence gaps to tailor current collection or enable new collection to close the gaps
Employ multiple analysis disciplines such as pattern recognition against targets' communications, network usage and digital footprints
Apply your knowledge and understanding of IC needs and missions
Be part of a team, working together with government, military, and contractor personnel to develop shared understandings of intelligence needs, mission relevance, and areas of expertise
Apply your innate curiosity and analytical talent to form hypotheses, critically assess and choose analysis techniques, then query, merge, enrich, evaluate, and pivot within data to attain and share insights
Distill, document, contextualize and share your findings--including any new tradecraft that you develop--with teammates, stakeholders, and intelligence consumers
You'll Bring These Qualifications
Specific labor category determined by years of experience + educational degrees.
Relevant experience requires aspects of Intelligence Analysis (e.g., target development, social network analysis, metadata analysis, knowledge of customer tool sets and databases).
In some cases, foreign language proficiency may also be used to satisfy experience requirements.
Company Perks
At PTC, a GRVTY Company, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.
Robust health plan including medical, dental, and vision
Health Savings Account with company contribution
Annual Paid Time Off and Paid Holidays
Paid Parental Leave
401k with generous company match
Training and Development Opportunities
Award Programs
Variety of Company Sponsored Events
Prime Time Consulting, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email ******************************* with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Digital Network Exploitation Analyst 3
Information technology manager job in Anchorage, AK
Prime Time Consulting, a GRVTY Company, provides clients with expert intelligence analysis services. Our clients include defense contractors, industrial and service corporations, and departments and agencies of the U.S. Federal Government. We are actively searching for Digital Network Exploitation Analyst 3, located in Alaska, to support our team. We have varying levels of this position, depending on years of experience and education.Essential Job Duties
Use analytics and tools.
Conduct exploitation analysis.
Understand target development and techniques.
Conduct target development for use or decision by Government personnel.
Analyze and produce intelligence information.
Conduct computer/network security to provide advice to the Government.
Create and maintain documentation of their analysis.
Ensure to routinely follow oversight and compliance
Acquire/share job knowledge/skill
Partner with team members on the contract, including government personnel and other partner companies
Relevant experience must be in computer or information systems design/development/analysis. In addition, it may also include engineering hardware and/or software, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics, information assurance, systems engineering, and/or network and systems administration.
Required Qualifications
Degree in Computer Science or equivalent technical field
Associate's Degree and 10 Years of Experience
Bachelor's Degree and 8 Years of Experience
Master's Degree and 6 Years of Experience
Doctorate Degree and 4 Years of Experience
Company Perks
At PTC, a GRVTY Company, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.
Robust health plan including medical, dental, and vision
Health Savings Account with company contribution
Annual Paid Time Off and Paid Holidays
Paid Parental Leave
401k with generous company match
Training and Development Opportunities
Award Programs
Variety of Company Sponsored Events
Prime Time Consulting, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email [email protected] with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplySr. Manager, Network Engineering
Information technology manager job in Anchorage, AK
The Sr. Manager, Network Engineering will manage and direct the staff of the Network Engineering Department. This role is accountable for Switch and Power engineering functions. In this role, you will determine user requirements and design specifications for switching networks. Plan and implement network and power upgrades. Establish a strong forward looking vision for the on-going evolution and future architecture of Alaska Communications network, driving strategic and operational / tactical network planning. You will also work toward developing a team that can best support that future architecture. Staying current with industry trends, and driving a strong business
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions
* Responsible for day-to-day Network Engineering Operations Team by supervising engineers and other staff in the design and implementation of network solutions. The Sr. Manager of Network Engineering is responsible for coordinating, staffing and planning to accomplish business strategies outlined by the VP of Engineering. They will assist with setting direction, strategy and work plan for Network Engineering operations, identifying resources, developing and implementing programs to achieve business initiatives, and coaching and mentoring staff to their full potential.
* Communicate with customers, sales staff, or marketing staff to determine customer needs. Develop and implement solutions for network problems.
* Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes. Develop disaster recovery plans.
* Prepare detailed network specifications, including diagrams, charts, equipment configurations, and recommended technologies.
* Develop conceptual, logical, or physical network designs and the related documentation.
* Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
* Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas.
* Coordinate network operations, maintenance, repairs, or upgrades. Coordinate installation of new equipment. Coordinate network or design activities with designers of associated networks. Estimate time and materials needed to complete projects.
* Plan and implement system changes required to keep the switching or power components of Alaska Communications' network in compliance with regulatory and legal requirements.
* Prepare or monitor project schedules, budgets, and cost control systems.
POSITION QUALIFICATIONS
Competency Statement(s)
* Team Leadership - Creates an environment that engenders a highly engaged workforce. Actively facilitates the growth and development of team members. Sets vision and strategy for the department, and acts as change catalyst when necessary. Constantly communicates with team about matters such as corporate initiatives, annual performance, and their own growth and performance.
* Lean Leadership - Actively grows and promotes lean process improvement usage within department and within Company. Strives to eliminate all waste - that which does not bring value to the customer - through the use of Lean PI.
* Network Management - Maintains a keen understanding of business processes and network management systems as they relate to network performance, network management and reporting.
* Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
* Communication Skills - Successful candidate must have excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team.
* Customer Focus - Ability to manage customer relationships, communication and centricity. Take overall accountability for customer relationships, provide "account management" functionality, and act in the capacity of a solution provider. Ability to communicate with customers effectively, on a proactive basis, and manage the communication process. An attitude that the customer is the key to success, and keeping the customers' interests' paramount.
* Self Directed / Cross-Functional Leader - Ability to perform in a self directed manner, with the ability to lead cross functional teams as necessary. One who recognizes the importance of the circle of influence in driving organizational accomplishment.
* Innovative - Ability to look beyond the standard solutions.
* Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
MINIMUM QUALIFICATIONS REQUIRED
Bachelor's degree in electronics and/or communications engineering or equivalent engineering disciplines. Equivalent education, experience, and training may be substituted for the degree requirement on a year-for-year basis plus eight (8) years of progressively responsible professional level implementation support and project management in a Network Engineering specialty area. Equivalent functional experience may be considered.
Preferred:
* Switch Engineering experience including: wire line and wireless voice switching, signaling, and messaging infrastructures.
* Telecom engineering or operations experience demonstrating proficiency in design.
Computer Skills: Demonstrated proficiency using Microsoft Office suite, to include: Word, Excel, and Outlook.
IT Systems Engineer III
Information technology manager job in Anchorage, AK
GCI's IT Systems Engineer III will leverage software to integrate enterprise technologies, cloud solutions, email, telecommunications, and networks into a seamless end-user experience. Apply engineering principles to research, plan, and design solutions that enhance internal communication and efficiency. Support and implement related projects and technologies to meet current and future business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Application Development and Project Support:
Provide technical guidance for projects involving enterprise cloud systems and related applications.
Participate in project planning, engineering, design and documentation.
Conduct solution/product research, due diligence, and prepare pre-project documentation.
Gather requirements and maintain ongoing project documentation as needed.
Install and configure hardware and software components.
Perform system testing, deployments, and manage “Go-Live” activities, including post-launch support and final release to end-users.
Support cloud-based solutions and collaborate with engineering teams.
Application Support:
Evaluate existing configurations for efficiency and recommend improvements.
Present findings and recommendations to end-users and business units.
Provide solutions and alternative options to customers.
Train and assist PSAs and Engineers in effective application support.
Troubleshoot and resolve end-user incidents and technical issues.
Track, update, and close issues using the trouble ticketing system.
Implement routine configuration changes per approved requests.
Troubleshoot and resolve software and hardware incidents.
Test configuration changes in compliance with change management procedures.
Support complex software and hardware patches, updates, and upgrades.
Generate performance, productivity, and outage reports, including ad hoc reporting as requested.
Maintain documentation for systems, infrastructure, training, and support related to existing applications.
Highly accountable and results-driven; self-directed with a proactive approach to identifying opportunities and delivering innovative solutions.
Skilled at assessing and managing risks, learning from challenges, and applying lessons to future initiatives.
Strong conflict resolutions skills, with the ability to build and maintain successful working relationships with leadership, peers, end users, vendors, and other stakeholders.
Ability to articulate technical information in presentation/training format in front of internal and external audiences with varying levels of technical understanding.
Demonstrated expertise in supporting enterprise-wide communications and collaboration solutions, including public cloud platforms, VoIP, instant messaging (e.g., MS Teams), and content management systems (e.g., SharePoint).
Strong knowledge of client/server software environments, database fundamentals, SQL, and reporting tools.
Ability to manage, prioritize, and track multiple assignments while meeting deadlines.
Ability to deliver projects on time, within scope, and on budget.
Proven ability to adhere to IT industry best practices, including ITIL standards.
Strong problem-solving skills with the ability to identify and resolve root causes in complex environments.
Ability to analyze system change impacts and implement solutions that minimize disruption while ensuring successful outcomes.
Intermediate knowledge of:
Databases such as SQL, Oracle, and MongoDB.
Operating systems including Windows, mac OS, Windows Server, UNIX, Android, and iOS.
Office productivity applications including Microsoft Word, Excel, PowerPoint, Visio, and Project.
Knowledge of Microsoft 365 SaaS services, including but not limited to: OneDrive / SharePoint, Exchange, Teams, M365 Productivity Apps, Entra (Identity), Viva Suite.
COMPETENCIES:
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
o Highly accountable and results-driven; self-directed with a proactive approach to identifying opportunities and delivering innovative solutions.
o Skilled at assessing and managing risks, learning from challenges, and applying lessons to future initiatives.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
o Strong conflict resolutions skills, with the ability to build and maintain successful working relationships with leadership, peers, end users, vendors, and other stakeholders.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
o Ability to articulate technical information in presentation/training format in front of internal and external audiences with varying levels of technical understanding.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
o Demonstrated expertise in supporting enterprise-wide communications and collaboration solutions, including public cloud platforms, VoIP, instant messaging (e.g., MS Teams), and content management systems (e.g., SharePoint).
o Strong knowledge of client/server software environments, database fundamentals, SQL, and reporting tools.
o Ability to manage, prioritize, and track multiple assignments while meeting deadlines.
o Ability to deliver projects on time, within scope, and on budget.
o Proven ability to adhere to IT industry best practices, including ITIL standards.
o Strong problem-solving skills with the ability to identify and resolve root causes in complex environments.
o Ability to analyze system change impacts and implement solutions that minimize disruption while ensuring successful outcomes.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
o Intermediate knowledge of:
Databases such as SQL, Oracle, and MongoDB.
Operating systems including Windows, mac OS, Windows Server, UNIX, Android, and iOS.
Office productivity applications including Microsoft Word, Excel, PowerPoint, Visio, and Project.
o Knowledge of Microsoft 365 SaaS services, including but not limited to: OneDrive / SharePoint, Exchange, Teams, M365 Productivity Apps, Entra (Identity), Viva Suite.
Additional Job Requirements:
This is an advanced level position within the discipline demonstrating comprehensive knowledge and proficiency in all areas of responsibility. Performs complex tasks and job duties, receiving minimal to no instruction on routine work and general instruction on new assignments. Works under minimal supervision with wide latitude for independent judgment. Supports higher level staff in implementing more complex projects. Provides mentorship and guidance to junior staff.
Act as a primary point of contact for issues and resolutions, providing high-level technical guidance.
Essential Duties:
Application Development and Project Support
Application Support
Team Leadership
Support technical teams in delivering projects on time, within scope, and on budget.
Lead team-coordinated solutions and product research.
Provide technical mentorship and guidance to junior engineers.
Additional Competencies:
Advanced capability to analyze system change impacts and implement solutions that minimize disruption while ensuring successful outcomes.
Ability to facilitate and participate in sessions with leadership and key stakeholders.
Ability to influence without authority and guide a team towards common goals by demonstrating leadership skills, building trust, and maximizing relationships across the company.
Databases such as SQL, Oracle, and MongoDB.
Operating systems including Windows, mac OS, Windows Server, UNIX, Android, and iOS.
Office productivity applications including Microsoft Word, Excel, PowerPoint, Visio, and Project.
Advanced knowledge of:
Strong knowledge of Microsoft 365 SaaS services, including but not limited to: OneDrive / SharePoint, Exchange, Teams, M365 Productivity Apps, Entra (Identity), Viva Suite.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Bachelor's degree in engineering, information technology/systems, computer science, or related field. *
Minimum of six (6) years of progressively responsible experience with Microsoft 365 SaaS services, systems/applications administration, engineering, or an equivalent technical/administrative support environment. *
Preferred:
Experience with Microsoft Defender, Microsoft Purview, Microsoft Azure, Microsoft Power Platform, Microsoft AI, and/or Microsoft Intune.
Telecommunications experience.
Relevant telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Work is primarily sedentary, requiring daily routine computer usage.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Auto-Apply