Information technology manager jobs in Anchorage, AK - 36 jobs

Hiring Range $105,601.60 to $144,317.33 Pay Range $105,601.60 to $163,675.20 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Manager of IT Service Desk is responsible for overseeing day-to-day operations of support services while maintaining a high level of customer satisfaction, resolving technical issues promptly, and optimizing team performance. The Manager of IT Service Desk will collaborate with other IT teams, manage escalations, and ensure that incidents and requests are resolved efficiently. This position requires a proactive approach to problem-solving, a commitment to process improvement, and the ability to adapt to a fast-paced environment. Ability to communicate effectively with both technical and non-technical stakeholders is essential. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services: 1. Bachelor's degree in Information Technology, Computer Science or related field; OR equivalent combination of. 2. Five (5) years of experience in IT support operations in high-traffic environments or complex IT infrastructures. 3. Two (2) years in a supervisor role; experience in leading support teams and supervising service desk operations OR demonstrated proficiency as a Service Desk Supervisor at SCF. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19.

Consulting** Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. **About the Role** As a Service Delivery Manager - Senior Manager, you will lead multi-tower managed services for midstream operations, owning SLA/XLA outcomes, governance, major incident management (MIM), and continuous improvement across End-User, Compute, Network, Applications, and Cybersecurity towers. You will coordinate onsite in Alaska with Denver and India offshore teams, partnering with client IT leadership and third parties to ensure seamless service delivery and operational excellence. **In this Role, You Will:** · Lead and govern multi-tower managed services engagements for midstream operations, ensuring SLA/XLA achievement and continuous improvement. · Oversee due-diligence, knowledge transfer, and transition to steady state operations. · Drive service delivery across End-User, Compute, Network, Applications, and Cybersecurity towers. · Coordinate and align onsite Alaska, US hub (Denver), and India offshore teams for cohesive delivery. · Partner with client IT leadership and third-party vendors, managing executive-level stakeholder communications. · Own incident, problem, change, and knowledge management processes, leveraging ServiceNow/ITSM and CMDB. · Lead service-level reviews, reporting, and improvement plans, ensuring compliance with SOW requirements. · Utilize observability/SIEM tools (e.g., Splunk, SOAR) for integrated operations and proactive service management. **Work Model** This is an onsite position based in Anchorage, AK, with coordination across US and India teams. Employee will be required to visit the client office on a frequent basis, we support a healthy work-life balance through various wellbeing programs. Working arrangements may evolve based on project and business needs. **What You Must Have to Be Considered** · 12+ years of experience in Oil & Gas and IT service delivery, with at least 5 years owning multi-tower engagements and governance (SMO/CSI) in cross-vendor environments. · Deep knowledge of Oil & Gas midstream operations and large managed-services leadership. · Proven expertise in SLA/XLA management, ITSM (ServiceNow/CMDB), and transition/knowledge transfer orchestration. · Demonstrated ability to define, negotiate, report, and improve SLA/XLA outcomes. · Hands-on experience with incident, problem, change, and knowledge management processes. · Strong executive stakeholder management and third-party/vendor management skills. · Effective leadership across geographically distributed teams (onsite, US hub, offshore). **These Will Help You Succeed** · Oil & Gas midstream/pipeline experience. · Familiarity with observability/SIEM ecosystems (e.g., Splunk, SOAR). · ITIL/SIAM certifications or experience. **Application Instructions** Applications will be accepted until the position is filled. Submit your resume through the Cognizant career portal. For reasonable accommodation requests, email ***********************. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This position is responsible for the overall administrative oversight, visioning, leadership, planning, coordinating and control of the development of technical strategy for the present and future management of the City's information technology needs, including Public Safety Departments. Manages and directs the operations of the department, including policy development, budgeting, procurement of technology assets and services, and serves as staff advisor to City Council and the Mayor on information technology matters. This position also serves as the lead network and systems engineer/architect. Essential Duties The following duties are essential for this position. However, they are not to be construed as exclusive or all-inclusive. To be successful in this position, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned. * Responsible for fostering a culture of innovation; provides technology leadership in the delivery of superior services to City residents and businesses. * Serves as the chief advisor on information technology, including new hardware, Citywide software applications, and security matters. * Participates in the interview and selection process of new employees. Provides training and instructions. Assigns tasks, manages Help Desk, reviews work and prepares performance evaluations. Recommends employee transfers, promotions, disciplinary action, and discharge. * Directs work and manages staff of the department; monitors and evaluates on-going performance of staff members; addresses day-to-day issues and questions; assesses and provides for training needs; initiates employee recognition, promotion, disciplinary action, and discharge processes as necessary and appropriate. * Provides leadership and management to all assigned staff. Supervises the work of and monitors and evaluates on-going performance staff members; addresses day-to-day; assesses and makes recommendations of training needs. * Defines and implements the goals and objectives for department operations; guides staff through changes in laws, processes, services or programs. * Develops, recommends, and implements annual departmental budget, forecasts necessary funding for staff, equipment, material and supplies. Monitors budget throughout the year. * Identifies short and long-range equipment investments to maintain service levels; researches and analyzes technology needs, trends and resources and makes recommendations. * Prepares requests for proposals and bid specifications for information technologies solutions; reviews and purchases technical equipment and related items. * Prepares and recommends the information technology capital budget, develops annual and multi-year work plans and strategies to meet business needs; develops and directs the implementation of goals, objectives, policies, procedures and work standards to ensure success. * Provides project management oversite and organizational information technology leadership through consultation and partnership. * Performs all technical duties of subordinate staff, as needed. * Manages the security and reliability of IT systems. Decisions made include methods for securing systems and what type of equipment/software are required to assure optimum reliability and security. * Designs and implements complex new IT systems and technology. Decisions include determining the combination of technology that will most effectively deliver the solution desired. Recommends suggested course of action. * Monitors the health and security of IT systems. Recommends changes or enhancements. * Ensures data security compliance with Federal, State and local laws, regulations and ordinances. * Ensures implementation of rulings, legislation, statutes, city and department policies and procedures. * Represents the City/department in meetings with vendors, elected officials and other departments to plan and develop technology solutions and to resolve escalated issues. * Works with staff to develop project plans for large scale technology projects that impact multiple disciplines. * Reports as needed to the Mayor and City Council on operations and services. * Researches, recommends, develops and implements policy and procedures for program effectiveness. * Other duties as assigned. Knowlege, Skills and Abilities Knowledge of: * Network architecture, hardware and software systems, including servers, workstations and telecommunications. * Cloud services, virtualization, and data storage solutions. * Cybersecurity principles, firewalls, intrusion detection systems, and incident response. * Technology's role in public services like public safety, utilities, and city management systems. * GIS systems, financial software. * Laws and standards governing IT in the public sector, such as data privacy, public records laws, cybersecurity standards, and ADA compliance for websites. * Procurement policies and contracts, including government RFP processes. * Backup systems and emergency response protocols for IT systems. * Principles and practices of budgeting, fiscal management, project management principles and techniques. * Administrative policies and procedures of the City. * The City's and Department's operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations. * Management and supervisory practices & principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time-off, and maintaining personnel records. * Computer software including word processing, spreadsheet, database applications, and specialized software consistent for this position. Skill in: * Skill in researching and understanding complex written materials. * Troubleshooting and resolving computer hardware, software, and network issues. * System administration and enterprise software platforms. * Organizational and time management to prioritize duties while adapting to constant changes in priority. * Researching and understanding complex written materials; maintaining accurate internal records. * System and Networking administration Ability to: * Develop department goals and objectives. * Align IT strategies with the City's goals, focusing on efficiency and public service delivery. * Work across a range of technical disciplines. * Plan, develop, implement, and evaluate projects and programs. * Adapt and take control of situations, dictating subordinate activities in a responsible manner. * Instruct and train in methods and procedures. * Organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines. * Apply sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations. * Communicate detailed and often sensitive information effectively and concisely, both orally and in writing. * Read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position. * Prepare and maintain accurate and concise records and reports. * Maintain professionalism at all times. * Use appropriate language, style and methods depending on audience and the purpose of communication. * Communicate effectively both orally and in writing with business representatives, elected officials, department heads, the public, and other City employees with courtesy and tact. * Develop and maintain effective working relationships with staff and the public. * Work the allocated hours of the position and responds after hours if needed. Experience, Education Certificates, and Licenses * High school diploma, GED or equivalent required. Bachelor of Science degree in a related field highly desirable. (Relevant experience may be substituted for education on a year-for-year basis) * Minimum of four years' experience in programming and analysis or system/network administration and design * Minimum of 3-5 years of experience with financial conversations and upgrades * Familiar with MUNIRevs; Naviline, Granicus, goverserve.com or comparable. * Experience with local municipal government is a plus but not required. * Considerable knowledge of current industry trends, products, and services in information technology, processing equipment, software, and telecom. * Must have strong skills in project management, customer service, conflict resolution, and time management and strong negotiating skills and contract management skills. * Must possess a valid State of Alaska Driver's License and be able to operate a motor vehicle. * A current (dated within 30 days of request) driving record obtained from the State of Alaska Department of Motor Vehicles. * Must obtain a valid State of Alaska Driver's License with satisfactory driving record at time of hire. * Must have experience in Cyber Security, Cyber security certification highly desirable.

Job Description Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Configure, manage, update, and maintain servers and databases including management of server certificates Monitor and analyze server performance and health on-prem and in cloud Diagnose, troubleshoot, and document server software and hardware issues Create and implement server upgrade schedule and replacement plan Perform data backup and restore functions Create and manage user accounts, employee email accounts, groups and permissions in a hybrid on-prem and Entra ID Active Directory structure Install and configure software and security on systems/devices Maintain and integrate enterprise application systems Resolve performance issues and automate tasks as required Document all work/tasks preformed Collaborate with other departments and subsidiary companies to ensure proper support being met for daily work requirements and contractual obligations Preform system, application and security event auditing Create and manage Group Policies and Objects Manage Domain Controllers and AD Forest in Hybrid M365 environment Assist in completing IT service support tickets as necessary QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications Bachelor's degree in computer science/related field and, Two years of experience as a Systems Administrator, Network Administrator or similar role Or Five years of related experience as a Systems Administrator, Network Administrator or similar role Knowledge, Skills, Abilities, and Other Characteristics Thorough understanding of systems integration Experience with DNS, DHCP, WSUS, SCCM (Configuration Manager), M365 Admin stack, Intune, Azure Cloud and various other Microsoft platforms Ability to produce reports on system functions when necessary Ability to work and conduct research independently Excellent verbal and written communication skills Collaboration skills and the ability to work well with a team Ability to manage time efficiently and multi-task effectively Experience administrating SAN's and VMWARE Experience with Microsoft Azure cloud and services, including server deployment, networking, etc. Experience with web filtering software Experience administrating Cisco networking hardware (switching, telecom, wireless technologies) or similar systems Experience using/troubleshooting/deploying Windows Operating Systems and Windows Server Operating Systems and services Experience utilizing on-prem Active Directory, EntraID, and Azure via hybrid environment Experience configuring commissioning/de-commissioning Domain Controllers and Forest levels Experience troubleshooting and managing Microsoft 365 Admin Centers Experience utilizing network managed backup solutions Experience with managed antivirus/malware applications Knowledge of RAID and best practice usage NECESSARY PHYSICAL REQUIREMENTS The first paragraph of this section is required. Change only the second paragraph to fit the job. Delete this line after posting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT The first paragraph of this section is required. Change only the second paragraph to fit the job. Delete this line after posting. Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won't just imagine the future-you'll build it What you'll do: Team Leadership and Supervision: Supervise and manage teams of technicians, leading regular huddles, assigning tasks, providing feedback, training, and coaching, and evaluating performance. Project and Operational Management: Oversee network projects and daily operations, ensuring timely task completion, coordinating with departments, maintaining service levels, and managing costs and workloads. Compliance and Performance: Ensure adherence to industry standards, regulatory requirements, and company policies, monitor performance metrics, increase productivity, manage budgets, and report operational issues to senior management. Compliance and Safety: Conduct in-field safety and quality inspections, ensuring all activities comply with regulations and enforcing safety protocols. Risk Management and Problem Resolution: Identify and mitigate potential risks, manage escalations for high-severity network issues, resolve complex problems during outages, and handle customer complaints. Documentation and Reporting: Maintain detailed documentation of project plans, budgets, and resource allocation, reviewing work order close-out narratives, key metric reports, and time entries, and generating project status reports. Schedule and assign work for both routine and preventative maintenance. Ensure that all team members adhere to safety protocols and regulatory standards. Oversee the maintenance, repair, and operation of complex Heating, Ventilation, and Air Conditioning (HVAC) systems Oversee the maintenance and repair of both standby and prime power generators. Lead a team of mechanics in performing routine diagnostics and scheduled preventative maintenance on generators. Ensure generator systems are in a constant state of readiness to provide backup or primary power. Ensure full compliance with all federal, state, and local regulations pertaining to Underground Storage Tanks. Plan for long-term capital improvements, such as replacing aging equipment. Oversee facility improvement construction projects. Perform or provide training and safety evaluations on various equipment including Bulldozer, Skid Steer, Excavator, Front End Loader, Snowcat and Off-Road Vehicles What you'll need: As a Manager-Network Services, you will oversee the daily operations of their team, ensuring that tasks are completed efficiently and effectively. This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues. Typically leads occupational staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates. Oversee and optimize the planning, deployment, maintenance, and performance of network infrastructure, directing and developing teams to ensure seamless connectivity, compliance with company and regulatory policies, and the efficient operation and support of a broad range of services, including wireless, wireline, VOIP, video, and data. What you'll bring: Required Experience: 3+ years of network-related technical experience, some of which was in a supervisory role. Desired Education: Bachelor's Degree (BS/BA), technical degree or equivalent experience preferred. Environmental Requirements: This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand- by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions. Supervisory: Yes Our Manager-Network Services, earns between $96,000 - $144,000 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Ready to join our team? Apply today #LI-Onsite - Full-time office role Weekly Hours: 40 Time Type: Regular Location: Anchorage, Alaska Salary Range: $96,000.00 - $144,000.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do. COMPREHENSIVE BENEFITS PACKAGE: Doyon, Limited offers a highly competitive benefits package that makes up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes): * Paid Time Off (PTO) * Paid Holidays * Medical Insurance * Dental & Vision Insurance * Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA) * Life insurance * Short and Long-Term Disability * 401(k) Plan & Employer Match * Profit sharing * Employee Assistance Program * Tuition Assistance This position can be filled in either Fairbanks, AK or Anchorage, AK JOB SUMMARY: The Network Administrator is a pivotal subject matter expert responsible for the performance, resilience, and security of the organization's multi-site network infrastructure. Serving as the lead technical adviser for planning, developing, installing, configuring, maintaining, supporting, and optimizing all network-related hardware and software across the enterprise. The Network Administrator ensures continuous, secure connectivity between sites, proactively identifies and resolves complex network issues, and drives ongoing improvements in network architecture and security posture. Operating with a high degree of autonomy, this position plays a critical role in safeguarding the integrity of business operations while enabling future growth through strategic network planning and innovation. This role is based on-site in either Anchorage or Fairbanks and requires regular in-person presence to support the organization's network infrastructure. Responsibilities ESSENTIAL FUNCTIONS: * Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems. * Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity. * Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems. * Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems. * Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives. * Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity. * Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions. * Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities. * Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues. * Participate in after-hours on-call rotation and respond to critical network incidents or outages. * Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment. * Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations. * Travel occasionally to remote sites for network support, deployments, or project-based work. Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure. DOYON LIMITED CORE COMPETENCIES: * Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations. * Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. * Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients. * Safety and Security - Promotes a safe work environment for co-workers and customers. * Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues. JOB SPECIFIC COMPETENCIES: * Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components. * Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions. * Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking. * Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards. * Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders. * Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies. * Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity. * Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth. Qualifications REQUIRED QUALIFICATIONS: * 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN). * Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices. * Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark). * Proven ability to maintains network diagrams, standards, and operational procedures. * Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures. * Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards. * Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience). PREFERRED QUALIFICATIONS: * Associate's or Bachelor's degree in IT or related field. * Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+). * Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions. * Familiarity with automation/scripting (PowerShell, Python, Ansible). * Background in designing network security architectures (NGFW, IDS/IPS). * Ability to mentor junior IT staff and contribute to strategy and process improvement. WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills. PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions] REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice. Responsibilities ESSENTIAL FUNCTIONS: * Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems. * Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD-WAN, VPNs, and WAN/LAN connectivity. * Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems. * Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems. * Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives. * Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity. * Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions. * Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities. * Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network-related issues. * Participate in after-hours on-call rotation and respond to critical network incidents or outages. * Stay current with emerging network technologies (including SD-WAN), security threats, and best practices, recommending new solutions or improvements to strengthen the network environment. * Support network-related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations. * Travel occasionally to remote sites for network support, deployments, or project-based work. Success in this role requires deep expertise in networking technologies, including switches, routers, firewalls, wireless systems, and SD-WAN, combined with strong analytical and problem-solving skills. The Network Administrator must be able to anticipate needs, provide clear technical guidance, and drive the implementation of reliable, secure, and scalable network solutions across multiple sites. This role demands a proactive mindset, close collaboration with the IT Infrastructure Manager and other IT teams, and a commitment to continuous improvement. The Network Administrator ensures network systems are configured to meet performance and availability goals while maintaining alignment with established security standards, contributing to the overall maturity and stability of the organization's IT infrastructure. DOYON LIMITED CORE COMPETENCIES: * Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations. * Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. * Customer, Client & Shareholder Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients. * Safety and Security - Promotes a safe work environment for co-workers and customers. * Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. members and end users as needed, serving as an escalation point for network-related issues. JOB SPECIFIC COMPETENCIES: * Technical Expertise - Demonstrates deep knowledge and hands-on experience with networking technologies, including switches, routers, firewalls, wireless systems, and core network infrastructure components. * Analytical & Problem-Solving Skills - Anticipates potential issues, identifies root causes, and develops reliable and scalable solutions. * Proactive Mindset - Takes initiative to identify improvement opportunities and ensures network systems remain secure, efficient, and forward-looking. * Collaboration - Works closely with the IT Infrastructure Manager and other IT teams to align network solutions with organizational goals and standards. * Communication Skills - Provides clear and concise technical guidance to both technical and non-technical stakeholders. * Security & Compliance - Configures and maintains network systems to meet security, performance, and availability standards in accordance with company policies. * Continuous Improvement - Actively seeks opportunities to enhance processes, tools, and overall IT infrastructure maturity. * Reliability & Stability Focus - Ensures network operations are optimized for stability, uptime, and long-term organizational growth. Qualifications REQUIRED QUALIFICATIONS: * 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD-WAN). * Proven experince configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.Skilled in monitoring/troubleshooting/optimization (e.g., SolarWinds, PRTG, Wireshark) and using configuration management best practices. * Proficiency with network tools (e.g., SolarWinds, PRTG, Wireshark). * Proven ability to maintains network diagrams, standards, and operational procedures. * Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures. * Excellent communication, problem-solving, and multitasking; follows organizational policies, procedures, and security standards. * Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience). PREFERRED QUALIFICATIONS: * Associate's or Bachelor's degree in IT or related field. * Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+). * Experience with SD-WAN, cloud networking (Azure/AWS), and secure remote access solutions. * Familiarity with automation/scripting (PowerShell, Python, Ansible). * Background in designing network security architectures (NGFW, IDS/IPS). * Ability to mentor junior IT staff and contribute to strategy and process improvement. WORKING ENVIRONMENT: The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills. PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions] REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

IT Manager Reports To: COO Direct Report(s): Contractors, as needed The IT Manager will be a strategic and tactical leader responsible for all aspects of VOA Alaska's technology infrastructure and IT department. This hands-on role requires expertise in cybersecurity, on-premise and cloud infrastructure, communications systems, Electronic Health Records (EHR), and Microsoft 365 ecosystem management. The IT Manager will ensure the security, efficiency, and reliability of all technology systems supporting the agency's mission and programs. Job Responsibilities Lead the design, implementation, and maintenance of on-premise and cloud-based IT infrastructure supporting VOA Alaska programs and operations. Develop and enforce cybersecurity policies and practices to safeguard agency data and technology assets, including compliance with relevant regulations for healthcare and nonprofit sectors. Oversee management and support of the EHR system, ensuring optimum performance, security, and user training. Oversee programming and Manage Microsoft 365 environment, including user administration, security configurations, and integration with other productivity tools. Coordinate IT communications systems, enabling reliable, secure voice, video, and data communications for hybrid work arrangements. Provide hands-on support and leadership to the IT team including supervision, training, and performance management. Work collaboratively with leadership and other departments to align IT initiatives with organizational goals and priorities. Manage IT project planning, budgets, vendor relationships, and technology procurement. Promote a culture of continuous improvement, innovation, and user-focused service within the IT department. Skills and Competencies Strong understanding of CARF, HIPAA, 42 CFR Part 2, and Medicaid requirements. Expertise in policy development, recordkeeping, compliance auditing, and risk management. Excellent written and verbal communication skills, with the ability to convey complex regulatory information clearly. Strong analytical and organizational abilities with meticulous attention to detail. Proven ability to lead through collaboration and influence across teams. High ethical standards, confidentiality, and sound judgment. Qualifications Bachelor's degree in healthcare administration, business, or related field (equivalent experience may be substituted in lieu of education). 3-5 years of experience in compliance, quality, or risk management within healthcare, behavioral health, or human services. Demonstrated experience in policy management, compliance auditing, and corrective action planning. Familiarity with CARF accreditation and regulatory frameworks strongly preferred. Proficiency with Microsoft Office 365, Relias, and electronic health record (EHR) systems. Ability to work independently, prioritize effectively, and model ethical leadership. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision. Acknowledgement Every effort has been made to identify the essential responsibilities and requirements of this position. However, this position description in no way states or implies that these are the only duties an incumbent may be required to perform. The omission of specific functions or responsibilities does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Satincorp (****************** is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. We guarantee you the best rate for your skills and performance. Job Description Location: Anchorage, AK Duration: 12 Months TYPICAL WORK PERFORMED Prepare and process IT Procurement, A/P. Coordinate procurement and Credit Card transactions Utilize the contract tracking system to monitor all IT contracts. Creating journal entries and enter in ERP system. Assist IT Asset Manager with maintenance of the centralized IT software and hardware tracking database. Assist with audit and budget processes Prepare operating and capital budgets in support of the IT Director Review and monitoring revenue and expenses Support planning for long and short term projects and formulate recovery plan Prepare and monitor IT procurement Additional Information Raj Talukdar ************

GovCIO is currently hiring for a Project Manager to lead delivery of IT, non-IT, and ancillary services and support NSIN and/or Mission Partners projects that enable C6ISR, Advanced Training, Autonomous Technology and AI, Security Cooperation, Automated Logistics, Health IT and Business Systems, and Cyber Operations mission sets on a TDL. This position will be located in Anchorage, AK and will be an onsite position. Responsibilities Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and controls status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with team members and line managers. Generally reports to a Program Manager. Applies program-level management standards such as CMMI and ISO to the TDL. Manages cost, schedule, performance, communication, quality, risk, and resources, including subcontractors, assigned to the TDL. Takes corrective action as appropriate. Transparently communicates with contractor, NSIN, Mission Partner, and FEDSIM stakeholders as appropriate. Institutionalizes DevOps, lean, agile, DevSecOps, ITIL, and other processes and frameworks. Prepares inputs to management-related deliverables, including the Monthly Status Report and Technical Direction Plans. Manages Extended Work Week (EWW) requests, Travel Authorization Requests (TARs), and Requests to Initiate Purchase (RIPs), ensuring alignment with Mission Partner needs and contractual requirements. Manages the direction of a project through the design, implementation, and testing in accordance with project objectives. Defines requirements and plans project lifecycle deployment. Supervises professional and technical support personnel performing in their regular disciplines. Schedules tasks and coordinates with various team members to accomplish the results. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Ensures adherence to quality standards and reviews project deliverables. Conducts project meetings and is responsible for project tracking, analysis and reporting. Qualifications Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: Secret Must maintain ability to acquire a TS Clearance as required. Must have supervisory experience Must have experience in planning and defining project lifecycle deployment Preferred Skills and Experience CCNP or CCNA Experience working in Sensitive Compartmented Information Facilities Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management, Ent. Strong communications and organizational skills Experience with Layer 2, 3, and 4 networking - knowledge and experience with MPLS, EIGRP, BGP, QoS, DMVPN, and other WAN-based technologies #NSS #DL #NSS #DL Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $130,000.00 - USD $135,000.00 /Yr.

Pango Technology is always on the lookout for highly motivated IT Project Managers to join our team of IT professionals. We help Alaska's best organizations make their businesses better and more efficient by identifying and implementing great IT solutions. We are looking for IT Project Managers who have successfully implemented projects large and small. The right candidate has demonstrated experience managing vendors, stakeholder communities, and implementation teams while adhering to rigorous project management processes. Required skills/experience: At least two years of project management experience. Excellent written and verbal communication skills. Experience navigating customer IT and change management processes. Ability to work within established processes while being efficient and effective. Experience developing project plans that align scope, time, cost, quality, resources, risk, communication, and procurement in a manner that enables highly coordinated execution and control. Ability to track many interdependent details relating to tasks and budgets. Experience creating project deliverables that meet or exceed customer expectations. The ability to engage diverse project stakeholders and communicate project updates effectively to ensure buy-in and project success. Preferred Experience / Certifications: PMP. Certified Scrum Master. Oil and Gas experience. Telco experience. Public Sector Experience. Pangos work hard, think creatively, and relish opportunities to solve complex problems. Our team is committed to providing great solutions to our clients. In return for this commitment, Pango provides one of the best work environments in Alaska. We offer exceptional benefits, enjoy a vibrant company culture, and revel in all the activities and recreation opportunities Alaska has to offer. Pangos work to live. Pangos generally will work out of our office in Anchorage, Alaska or from a customer site also in Anchorage. Compensation depends on experience. Pango Technology is an equal opportunity employer.

GCI's Core Network Administrator III will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components. Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives. Focus Scope of work could be: Scope of Work: Core Network: Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing. Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes. Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance. Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success. Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs. Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals. Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards. Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards. Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment. Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations. Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links. System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient. Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction. Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management. LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network. Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service. Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality. Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software. Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes. Experience with Metasolv, Statseeker, Grafana and Cisco Prime. Experience managing large network platforms. Demonstrated working experience in the use of Visio. Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization Additional Job Requirements: Provide advanced operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring alignment with design specifications and quality standards. This role requires a comprehensive understanding of telecommunications installation, modifications, and test procedures. The ability to identify, analyze, and resolve system issues and outages is essential. Additionally, prepare status reports that forecast network capacity and performance, ensuring all network assets and supporting facilities are maintained throughout their expected life cycle. The role entails performing both routine and complex assignments with limited supervision, ensuring optimal network functionality. Essential Duties: Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring network performance, stability, and reliability. Cisco NCS Platform: Manage and maintain Cisco NCS platforms, ensuring seamless operation and integration within the network environment. 802.11n Client Authentication: Oversee the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity. Internet Protocols: Support and troubleshoot Internet Protocol (IP) functionality, ensuring proper network communication and protocol compliance. Design Communication: Communicate network reference designs effectively using standard office tools such as Visio and other software, ensuring clear and concise documentation for technical and non-technical audiences. Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts. Minimum Qualifications: Required: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associates degree in Telecommunications, Computer Science, networking, or related field. * Minimum ten (10) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP network, data communications or telephony topology systems. * Preferred: Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE configuration and operation. Experience with SNMP based network management systems, configuration and operation. Experience with IP networking automation and scripting. Cisco Wireless LAN Controllers (WLC's). Telecommunications experience. Other relevant telecom industry or job specific certifications. Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Office/Remote: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Core Network: Key Responsibilities: Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems. Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance. Secure device access and address vulnerabilities by implementing and maintaining best practices for network security. Driving network optimization efforts to improve performance, scalability, and reliability. Facilitate regular device backups to ensure data integrity and disaster recovery readiness. Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues. Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements. Key Activities: Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network. Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment. Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption. Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes. Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols. Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner. Drive the identification and implementation of network and equipment optimizations to ensure peak performance. Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible. Support the Situation Management Center by providing physical and on-site break/fix support as needed. Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications. Technical Knowledge & Expertise: In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others. Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security. Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies. Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances. Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure. Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections. Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components. Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies. Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP. Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.). Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Reporting to the Project Director, the Infrastructure Project Manager will oversee the planning, design, and execution of major project infrastructure supporting Donlin Gold's mine development. This includes ports, roads, airstrips, utilities, IT systems, fuel storage, camps, and marine logistics. The successful candidate will demonstrate strong leadership, technical capability, and a proven ability to manage EPCM contractors and multidisciplinary teams within Alaska's remote and challenging Yukon-Kuskokwim (Y-K) region. Key Responsibilities: Lead the planning, engineering, and delivery of Donlin Gold's infrastructure portfolio, including port facilities, access roads, camps, power systems, communications, and transportation networks. Develop detailed project scopes, schedules, and budgets that align with Donlin Gold's operational requirements and long-term mine development plan. Manage EPCM contractors, ensuring quality, safety, and performance standards are met across all infrastructure work packages. Oversee procurement and contract management processes, including negotiations, tender evaluations, and vendor performance oversight. Ensure compliance with Donlin Gold's Environmental, Health, and Safety (EHS) standards, Alaska regulatory frameworks, and federal permitting obligations. Coordinate with internal engineering, environmental, and construction management teams to ensure seamless integration of infrastructure into the broader mine plan. Conduct technical and constructability reviews to verify designs meet operational and safety requirements. Identify and mitigate risks associated with logistics, design interfaces, and cold-climate construction challenges. Maintain transparent communication and coordination with Donlin Gold's leadership, consultants, contractors, and Alaska Native partners (Calista Corporation and The Kuskokwim Corporation). Prepare regular progress reports, dashboards, and cost updates for management and external stakeholders. Drive lessons-learned initiatives and continuous improvement across project delivery systems. Represent Donlin Gold in community meetings, regulatory workshops, and technical reviews. Travel to Anchorage, the Yukon-Kuskokwim region, and other project sites as required. Education and Experience: Bachelor's degree in Engineering (Civil, Mechanical, Electrical, or related discipline); Master's preferred. Minimum 12 years of experience managing complex infrastructure or mining-related capital projects. • Demonstrated experience managing EPCM contractors, construction interfaces, and design coordination in remote or Arctic environments. • Strong technical understanding of civil, mechanical, electrical, and IT infrastructure systems supporting industrial projects. • Proven track record in cost control, scheduling, and contract administration. • Knowledge of risk management, quality assurance, and cold-weather engineering practices. • Excellent leadership, communication, and problem-solving abilities. • Proficiency in project management software (e.g., Primavera P6, MS Project, Power BI). • PMP certification preferred; Professional Engineer (P.E. or P.Eng.) registration an asset. • Demonstrated commitment to safety, integrity, and environmental stewardship consistent with Donlin Gold's values. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Occasional fieldwork at remote project locations Must be able to lift up to 15 pounds. This position is based in the Anchorage office, and the selected candidate must be willing to travel to visit the Yukon-Kuskokwim region and Donlin Gold project site. Interested candidates should submit a resume and cover letter via Donlin Gold Careers (************************************************** Donlin Gold LLC is an Equal Opportunity Employer, committed to hiring and advancing qualified local and shareholder candidates from Calista Corporation and The Kuskokwim Corporation. A post-offer criminal background clearance, physical and drug screening are required. Open until filled. Candidates must have current authorization to work in the United States.

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties - PBX Technician Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries. Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling. Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring. Install associated sets and sub-sets of business systems. Install associated power equipment and make necessary distribution. Install and provision system programming. Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions. Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests. Perform preventative maintenance and database backups Install, maintain, and modify PBX and Key Systems. Installation and configuration of vendor specific cards and equipment Minimum Education and Experience Required You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications. Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska. Certifications and Licenses Required External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position. Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test.

About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. About the Role As a Service Delivery Manager - Senior Manager, you will lead multi-tower managed services for midstream operations, owning SLA/XLA outcomes, governance, major incident management (MIM), and continuous improvement across End-User, Compute, Network, Applications, and Cybersecurity towers. You will coordinate onsite in Alaska with Denver and India offshore teams, partnering with client IT leadership and third parties to ensure seamless service delivery and operational excellence. In this Role, You Will: * Lead and govern multi-tower managed services engagements for midstream operations, ensuring SLA/XLA achievement and continuous improvement. * Oversee due-diligence, knowledge transfer, and transition to steady state operations. * Drive service delivery across End-User, Compute, Network, Applications, and Cybersecurity towers. * Coordinate and align onsite Alaska, US hub (Denver), and India offshore teams for cohesive delivery. * Partner with client IT leadership and third-party vendors, managing executive-level stakeholder communications. * Own incident, problem, change, and knowledge management processes, leveraging ServiceNow/ITSM and CMDB. * Lead service-level reviews, reporting, and improvement plans, ensuring compliance with SOW requirements. * Utilize observability/SIEM tools (e.g., Splunk, SOAR) for integrated operations and proactive service management. Work Model This is an onsite position based in Anchorage, AK, with coordination across US and India teams. Employee will be required to visit the client office on a frequent basis, we support a healthy work-life balance through various wellbeing programs. Working arrangements may evolve based on project and business needs. What You Must Have to Be Considered * 12+ years of experience in Oil & Gas and IT service delivery, with at least 5 years owning multi-tower engagements and governance (SMO/CSI) in cross-vendor environments. * Deep knowledge of Oil & Gas midstream operations and large managed-services leadership. * Proven expertise in SLA/XLA management, ITSM (ServiceNow/CMDB), and transition/knowledge transfer orchestration. * Demonstrated ability to define, negotiate, report, and improve SLA/XLA outcomes. * Hands-on experience with incident, problem, change, and knowledge management processes. * Strong executive stakeholder management and third-party/vendor management skills. * Effective leadership across geographically distributed teams (onsite, US hub, offshore). These Will Help You Succeed * Oil & Gas midstream/pipeline experience. * Familiarity with observability/SIEM ecosystems (e.g., Splunk, SOAR). * ITIL/SIAM certifications or experience. Application Instructions Applications will be accepted until the position is filled. Submit your resume through the Cognizant career portal. For reasonable accommodation requests, email ***********************.

Satincorp (****************** is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. We guarantee you the best rate for your skills and performance. Job Description Location: Anchorage, AK Duration: 12 Months TYPICAL WORK PERFORMED Prepare and process IT Procurement, A/P. Coordinate procurement and Credit Card transactions Utilize the contract tracking system to monitor all IT contracts. Creating journal entries and enter in ERP system. Assist IT Asset Manager with maintenance of the centralized IT software and hardware tracking database. Assist with audit and budget processes Prepare operating and capital budgets in support of the IT Director Review and monitoring revenue and expenses Support planning for long and short term projects and formulate recovery plan Prepare and monitor IT procurement Additional Information Raj Talukdar ************

GCI's Core Network Administrator will provide expert-level support for local area networks (LAN), wide area networks (WAN), and internet-based systems. Involve operational monitoring, proactive support, detailed analysis, and systems administration, ensuring the continued optimal performance of the organization's networks. Responsibilities include maintaining, securing, and configuring network systems and applications to safeguard against vulnerabilities and ensure seamless connectivity. Accountable for the configuration, troubleshooting, security, and performance optimization of data communications hardware and software components. Requires close coordination, testing, troubleshooting, upgrading, and maintenance of the network infrastructure to ensure high availability and minimal downtime. Additionally, supports the company's IP and core route/switch network environment, overseeing the operational integrity of core IP, MPLS, carrier Ethernet, and Data/IP network systems. Responsibilities extend to providing expert technical support for incident resolution, ranging from complete service outages to chronic intermittent issues that reduce network performance, all while ensuring compliance with established design criteria and quality objectives. Scope of Work: Core Network: Focus on the foundational infrastructure supporting the organization's entire network, ensuring stability, security, and optimal performance. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Platform Growth & Support: Lead project work focused on expanding and supporting network platforms, ensuring scalability and futureproofing. Change Management: Develop and implement comprehensive change management plans to ensure smooth transitions and minimal disruptions during updates and changes. Configuration & Troubleshooting: Configure, optimize, and troubleshoot Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches, ARRIS Cable Modem Termination Systems, and Palo Alto Networks firewalls, ensuring efficient network performance. Independent & Team Collaboration: Work independently or as part of a team with minimal supervision, taking primary responsibility for supporting multiple network platforms and ensuring operational success. Network Resource Management: Efficiently manage network resources, ensuring optimal allocation and utilization to meet business and operational needs. Facilities Utilization & Performance: Regularly review network facilities utilization and performance, ensuring resources are aligned with demand and efficiency goals. Documentation Creation & Auditing: Develop and audit comprehensive network and systems documentation, ensuring accuracy and compliance with internal standards. Inventory Tracking & Maintenance: Oversee inventory tracking and maintenance, providing regular reports to ensure network elements are aligned with their expected lifecycle and performance standards. Support for Junior Technicians: Provide guidance and support to junior technicians and Tier I teams, fostering a collaborative and efficient work environment. Operational Checks & Preventative Maintenance: Perform daily operational checks and preventative maintenance on all associated equipment to prevent issues and ensure smooth operations. Statistical Reporting & Analysis: Compile and generate detailed traffic and performance reports, including bandwidth usage, while identifying and addressing bottlenecks in associated IP links. System Upgrades: Take responsibility for executing system software and hardware upgrades in collaboration with the engineering team, ensuring the network remains up-to-date and efficient. Cross Departmental Collaboration: Work closely with engineers and various company business groups to resolve issues affecting customers, ensuring adherence to network SLAs and customer satisfaction. Parts & Materials Management: Track repair parts and materials according to established procedures, ensuring timely availability and accurate inventory management. LAN, WAN, & Internet Systems Management: Install, configure, and provide ongoing support for the company's LAN, WAN, and internet systems, or specific segments of the network. Network Availability Monitoring: Continuously monitor network performance to ensure availability for all system users, performing necessary maintenance to support uninterrupted service. Site Performance Monitoring: Monitor and test site performance to ensure optimal operation without interruptions, addressing issues promptly to maintain service quality. Network Modeling, Analysis, & Coordination: Support in-network modeling, analysis, and planning efforts, ensuring seamless integration between network hardware and software. Network Security Administration: Administer and implement network security measures, ensuring the protection of data and compliance with industry best practices. COMPETENCIES: • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. o Must be able to handle moderate levels of stress while demonstrating excellent interpersonal and professional interaction skills with customers and other employees. • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. o Demonstrate excellent administrative and organizational skills, able to effectively document procedures and technical processes. • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. o Experience with Metasolv, Statseeker, Grafana and Cisco Prime. o Experience managing large network platforms. o Demonstrated working experience in the use of Visio. o Understanding of standard wide area concepts such as routing, multicasting, broadcasting, duplex and half duplex, reliability and testing, high availability, security and standards. o Ongoing skill development is required to help achieve the best MTTR (Mean time to repair) and assist in network optimization Additional Job Requirements: Provide operational support for the company's core IP, MPLS, Carrier Ethernet, and Wireless/Data IP network systems, ensuring compliance with design specifications and quality objectives. Functions at an intermediate level within the discipline and require a comprehensive understanding of telecommunications installation, modifications, and test procedures. Involves diagnosing and analyzing system issues and outages, while also preparing status reports that forecast network capacity and performance. Ensure that all network assets and facilities supporting network elements are maintained throughout their expected life cycle. Requires the ability to handle routine to moderately complex tasks under moderate supervision. Essential Duties: Configuration and Troubleshooting: Configure and troubleshoot various routers and switches, ensuring optimal network performance and reliability. Cisco NCS Platform: Provide operational support and maintenance for Cisco NCS platforms, ensuring their integration and functionality within the network infrastructure. 802.11n Client Authentication: Support and manage the 802.11n client authentication and registration process, ensuring secure and efficient client connectivity. Ongoing Skill Development: Actively engage in continuous professional development to improve technical proficiency, reduce MTTR (Mean Time to Repair), and contribute to network optimization efforts. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associates degree in Telecommunications, Computer Science, Networking, or related field. * A minimum of six (6) years' combined work experience working with network platforms, testing, routers and/or switches” to include customer service, LAN/WAN Networking, Telecommunications, Wireless Data/IP networks, data communications or telephony topology systems. * Preferred: Experience with Cherwell, Metasolv, Statseeker, Cacti, Grafana, Cisco Prime, and Cisco ISE. Experience with SNMP based network management systems, configuration and operation. Experience with IP networking automation and scripting. Cisco Wireless LAN Controllers (WLC's). Telecommunications experience. Other relevant telecom industry or job specific certifications. Cisco CCNA, Nokia NRS-I, Juniper JNCIA or equivalent Cisco CCNP, Nokia NRS-II, Juniper JNCIP or equivalent, SCTE DEP Cisco CCIE, Nokia SRA, Juniper JNCIE or equivalent, SCTE IPEP DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Office/Remote: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Core Network: Key Responsibilities: Oversee the software updates and patching of network components, ensuring the continuous security and functionality of systems. Test and validate the high availability of services and network infrastructure, ensuring minimal downtime and optimal performance. Secure device access and address vulnerabilities by implementing and maintaining best practices for network security. Driving network optimization efforts to improve performance, scalability, and reliability. Facilitate regular device backups to ensure data integrity and disaster recovery readiness. Provide physical equipment support for break/fix activities, ensuring timely resolution of hardware issues. Conduct project delivery Quality Assurance (QA) and Quality Control (QC), ensuring that implementations meet established standards and requirements. Key Activities: Analyze and monitor new software and firmware releases for network equipment and firewalls, preparing them for integration into the network. Conduct verification and testing of new software and patch implementations in a controlled lab environment prior to deployment. Plan, schedule, and execute the software and firmware upgrade/patch process, minimizing operational disruption. Review and analyze the effectiveness of implemented network and service redundancy designs, including planning and validating redundancy testing and analyzing test outcomes. Verify, modify, and update security configurations for network devices and firewalls, ensuring compliance with security protocols. Identify, investigate, and resolve any discovered security vulnerabilities in a timely manner. Drive the identification and implementation of network and equipment optimizations to ensure peak performance. Configure and manage device configuration backups, ensuring they are consistently up-to-date and accessible. Support the Situation Management Center by providing physical and on-site break/fix support as needed. Contribute to QA/QC processes for new project implementations, ensuring they meet organizational standards and technical specifications. Technical Knowledge & Expertise: In-depth knowledge of IP/MPLS routers and switches, including vendors such as Nokia, Cisco, Juniper, Brocade, and others. Expertise in network firewalls (Palo Alto, Cisco, Checkpoint) with a focus on configuration and security. Proficiency with Wireless LAN Controllers (WLCs), Meraki, and WAN Optimization (WAAS) technologies. Basic understanding of miscellaneous network supporting equipment such as console servers and network timing appliances. Fundamental understanding of DOCSIS (e.g. Harmonic, Arris/Commscope) and EPON systems (Vecima),, with the ability to support and troubleshoot related infrastructure. Expertise in physical connectivity, including troubleshooting Ethernet electrical and fiber optic connections. Comprehensive understanding of IPv4 and IPv6, including address structures, IP protocols, and IP routing (e.g., IS-IS, OSPF, BGP), as well as the configuration and management of router and switch components. Strong understanding of standard network service architectures, including MPLS VPNs, VPRNs, VRFs, IESs, VPLSs, and Pseudowire technologies. Fundamental understanding of network timing protocols such as PTP, SYNC-E, and NTP. Basic understanding of standard QoS (e.g. Pbit, TOS, DiffServ, EXP, etc.). Proficient in network access control and security protocols, including Radius, LDAP, AAA, and TACACS+.

The Sr. Manager, Network Engineering will manage and direct the staff of the Network Engineering Department. This role is accountable for Switch and Power engineering functions. In this role, you will determine user requirements and design specifications for switching networks. Plan and implement network and power upgrades. Establish a strong forward looking vision for the on-going evolution and future architecture of Alaska Communications network, driving strategic and operational / tactical network planning. You will also work toward developing a team that can best support that future architecture. Staying current with industry trends, and driving a strong business Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions * Responsible for day-to-day Network Engineering Operations Team by supervising engineers and other staff in the design and implementation of network solutions. The Sr. Manager of Network Engineering is responsible for coordinating, staffing and planning to accomplish business strategies outlined by the VP of Engineering. They will assist with setting direction, strategy and work plan for Network Engineering operations, identifying resources, developing and implementing programs to achieve business initiatives, and coaching and mentoring staff to their full potential. * Communicate with customers, sales staff, or marketing staff to determine customer needs. Develop and implement solutions for network problems. * Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes. Develop disaster recovery plans. * Prepare detailed network specifications, including diagrams, charts, equipment configurations, and recommended technologies. * Develop conceptual, logical, or physical network designs and the related documentation. * Evaluate network designs to determine whether customer requirements are met efficiently and effectively. * Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas. * Coordinate network operations, maintenance, repairs, or upgrades. Coordinate installation of new equipment. Coordinate network or design activities with designers of associated networks. Estimate time and materials needed to complete projects. * Plan and implement system changes required to keep the switching or power components of Alaska Communications' network in compliance with regulatory and legal requirements. * Prepare or monitor project schedules, budgets, and cost control systems. POSITION QUALIFICATIONS Competency Statement(s) * Team Leadership - Creates an environment that engenders a highly engaged workforce. Actively facilitates the growth and development of team members. Sets vision and strategy for the department, and acts as change catalyst when necessary. Constantly communicates with team about matters such as corporate initiatives, annual performance, and their own growth and performance. * Lean Leadership - Actively grows and promotes lean process improvement usage within department and within Company. Strives to eliminate all waste - that which does not bring value to the customer - through the use of Lean PI. * Network Management - Maintains a keen understanding of business processes and network management systems as they relate to network performance, network management and reporting. * Technical Aptitude - Ability to comprehend complex technical topics and specialized information. * Communication Skills - Successful candidate must have excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team. * Customer Focus - Ability to manage customer relationships, communication and centricity. Take overall accountability for customer relationships, provide "account management" functionality, and act in the capacity of a solution provider. Ability to communicate with customers effectively, on a proactive basis, and manage the communication process. An attitude that the customer is the key to success, and keeping the customers' interests' paramount. * Self Directed / Cross-Functional Leader - Ability to perform in a self directed manner, with the ability to lead cross functional teams as necessary. One who recognizes the importance of the circle of influence in driving organizational accomplishment. * Innovative - Ability to look beyond the standard solutions. * Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. MINIMUM QUALIFICATIONS REQUIRED Bachelor's degree in electronics and/or communications engineering or equivalent engineering disciplines. Equivalent education, experience, and training may be substituted for the degree requirement on a year-for-year basis plus eight (8) years of progressively responsible professional level implementation support and project management in a Network Engineering specialty area. Equivalent functional experience may be considered. Preferred: * Switch Engineering experience including: wire line and wireless voice switching, signaling, and messaging infrastructures. * Telecom engineering or operations experience demonstrating proficiency in design. Computer Skills: Demonstrated proficiency using Microsoft Office suite, to include: Word, Excel, and Outlook.

GCI's Supv, Network & Systems Delivery will provide Supervision and leadership of Engineers. Advanced level engineering position Responsible to successfully facilitate both simple and complex engineering projects and deliver solutions that meet scope requirements on time and within budget. Position requires a high level of specific discipline expertise, knowledge of other engineering disciplines, and the ability to make technical decisions independently on significant engineering problems. Position provides technical leadership, oversight, and mentoring to junior engineers, as well as support to interdepartmental groups as required. ESSENTIAL DUTIES AND RESPONSIBILITIES This leadership position requires the following non-delegable responsibilities: * Fully own the mission, goals, operations, and results of the team and areas of responsibility. * Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: * Establishing the vision and tone for the department, consistent with company culture and mission. * Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. * Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. * Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Engineering & Design: * Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support. * Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization. * Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology. * Provides detailed reports on network operational status, and milestones related to project completion. * Configures firewalls, routers, switches, voice, and video hardware in support of network operations and projects. * Capable of remote site support for off-site personnel and customers. * Audits, forecasts, and manages capacity of IP addressing, bandwidth forecasting, hardware, software licensing, and hosted devices. * Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior engineers and technicians. Personnel & Organizational Management: * Manage and oversee Team of technology professionals: Set the tone, develop, and implement a training plan to address the technical requirements of the team members. Develop organizational and individual goals and implement an action plan to achieve them. * Provide timely annual performance reviews for all direct reports and ensure that all employees within the department receive annual performance reviews on time. Responsible for team results and recommends and /or approves promotions, demotions, transfers, or disciplinary actions up to and including termination. Responsible for leading, developing, and managing the performance of those reporting to this position; establishes and communicates clear performance expectations; and makes recommendations for salary increases. Responsible for results. COMPETENCIES * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Ability to be self-direct and motivated / cooperative team player. Ability to track, prioritize, and work assignments with changing priorities. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. Ability to manage challenging employee or customer issues ensuring positive results. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * COMPLIANCE - Follows internal controls; adheres to GCI policies and procedures regarding proprietary information, product lines/campaigns/promotion, design, installation, and databases; protects internal and external customer and company confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to ensure customer satisfaction. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Demonstrated ability to be a creative and innovative problem solver, dealing with ambiguity and ability to manage multiple projects and priorities. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to serve as a technical expert in a discipline or disciplines within the company. Demonstrated ability to effectively identify and resolve technical problems including impact on schedule and cost. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures, and company assets remain secure. * CHANGE MANAGEMENT: champions and supports department and company change. * DECISION MAKING: uses sound, logical judgment based on department and company policy and procedures, sales, data, research, and experience to choose an appropriate course of action and find optimal solutions to complex problems. * PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. Track record of successfully providing engineering oversight on project/s from inception to customer acceptance and final turn-over. * MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. Ability to lead clients, engineers, and support staff on large group projects. * PERFORMANCE MANAGEMENT: sets clear performance expectations for team. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to use the company intranet. Knowledge of standard network engineering concepts. Knowledge of firewalls, routers, switches, voice and/or video hardware, network applications and related technologies. Experienced in diagnosis of Layer-2 and Layer-3 data network problems. Demonstrated knowledge of IP address nomenclature, protocols, and routing. Ability to create and edit network drawings. Minimum Qualifications Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Bachelor's degree in network environment, network development, information technology, project management within a telecommunications environment or related field. * * Minimum of six (6) years in a customer service environment. * * Including (1) year in a leadership role. Preferred: * Telecommunications experience * CCENT, CCT, CCNA, CCDA, JNCIA, CCDP, CCNP/advanced level, HDI, Microsoft, ITIL, NRS I, and CompTIA * Other telecom industry specific certifications and/or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.