Information technology manager jobs in Baton Rouge, LA - 181 jobs
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Support Services Project Manager/Specialist
ACI Infotech
Information technology manager job in Baton Rouge, LA
Support Services Manager/Specialist Baton Rouge, Louisiana (Remote) Long Term Contract. The scope of the proposed services will include the following: The Support Services Project Manager/Specialist manages the whole project and ensures everyone works together to meet all the staff augmentation requirements. They are responsible for working with upper-level management and the Account Manager to ensure the goals and objectives of this project are met and LWC approves the final product. They are responsible for ensuring all staff submit weekly timesheets and weekly statuses to OTS/LWC. They are responsible for submitting invoices with the approved status to OTS for payment.
Expertise and/or relevant experience in the following areas are mandatory:
This position requires five years of experience/expertise managing a team responsible for redesigning/rebranding an enterprise-level website using a modern web development platform and following industry standards.
This position requires five years' experience/expertise in enterprise website development using the proposed enterprise-level web development platform.
$71k-100k yearly est. 6d ago
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Data Center Site Selection Manager
Meta 4.8
Information technology manager job in Baton Rouge, LA
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in a directly related field, or equivalent practical experience
10. Bachelor's degree in Business, Civil Engineering, City Planning or related
11. 10+ years of experience in site selection and data center or other capital project or infrastructure development
12. Experience leading real estate negotiations including contract formation and contract negotiations
13. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
14. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
15. Experience communicating commercial, market and contractual details to all organizational levels
16. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
17. Advanced technical degree, law degree
18. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$202,000/year to $273,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$202k-273k yearly 10d ago
ServiceNow - IT Service Management (ITSM) - Manager - Tech Consulting - Open Location
EY 4.7
Information technology manager job in Baton Rouge, LA
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**ServiceNow Consulting Manager - IT Service Management (ITSM)**
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
**The opportunity**
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.
**Your key responsibilities**
As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role includes regular travel required to meet client needs.
+ Lead workstream delivery and ensure effective management of processes and solutions.
+ Track deliverable completion and project status, ensuring alignment with performance objectives.
+ Actively participate in client working sessions, leading workstreams from planning through execution and closure.
.
**Skills and attributes for success**
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
+ Act as an engagement or workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
+ Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
+ Ability to build and foster client relationships and demonstrate the value of EY services
+ Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
+ Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
+ Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
+ Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
+ Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
+ Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
+ Ability to support pre-sales efforts including creating proposals and estimates
+ Ability to create high quality deliverables and project artifacts
**To qualify for the role, you must have**
+ A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
+ Typically, no less than 4 - 6 years relevant ServiceNow ITSM project experience
+ ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
+ Minimum of 1 of the following ServiceNow certifications:
+ ServiceNow Certified Implementation Specialist - IT Service Management
+ 5+ years of Big 4 or equivalent consulting experience
+ Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
+ Experience leading teams and supervising others
+ A driver's license valid in the U.S.
+ Ability to travel to meet client needs
**Ideally, you'll also have**
+ ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
+ Performance analytics and reporting experience - certifications are a plus
+ ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
+ Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
**What we look for**
We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
$171.2k-297.2k yearly 39d ago
Senior Data Center Construction Manager-Will Relocate Anywhere In US
Oracle 4.6
Information technology manager job in Baton Rouge, LA
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
For this vacancy, we are seeking only those that can relocate to WI, TX, NM or other parts of the United States. **Please note at the top of your resume if you are open to relocation to other US locations*** (will search resumes with keyword Relocation)
**Responsibilities**
Key Responsibilities:
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
For this vacancy, we are seeking only those that can relocate to WI, TX, NM or other parts of the United States. **Please note at the top of your resume if you are open to relocation to other US locations*** (will search resumes with keyword Relocation)
Required Skills
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$120.1k-251.6k yearly 60d+ ago
IT Applications Manager
Sedgwick 4.4
Information technology manager job in Baton Rouge, LA
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
IT Applications Manager
**PRIMARY PURPOSE OF THE ROLE:** To provide strategic planning, including product and service development and deployment; to managed software development activities; to coordinate software development activities with Corporate management and business sponsors; to provide administrative guidance and controls ensuring availability and productivity; and to monitor, manage and evaluate third party technology vendors, products and services.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**E** **SSENTIAL** **RESPONSIBILITIES MAY INCLUDE**
+ Directs assessment, development and deployment of software application development and support services within designated areas of responsibility.
+ Coordinates and collaborates software development and support efforts with IT management and stakeholders, including clients.
+ Works with implementation and strategic planning to support efficient technology selection, development and deployment for Company and client use; serves as senior management liaison with other departments.
+ Provides technology vision and leadership for developing and implementing software development, application support services and vendor management initiatives to improve cost effectiveness, service quality and business development; manages cost-benefit analysis and prioritization change requests.
+ Manages and develops software development and vendor management strategic plans within designated areas of responsibility; defines vision for meeting application development and technology support needs; ensures alignment and integration of products and services meet Company vision, mission and values.
+ Manages budgeting, staffing and colleague development within designated areas of responsibility.
+ Managestechnology and methodologies including maintenance of current technology, research and development of new technologies, product design and deployment, and evaluation of industry studies and business development support.
+ Ensures confidentiality of Corporate and client data.
+ Provides activity reports to IT management for software development, system support, third party vendors, client and prospective clients.
+ Sets priorities, establishes goals, ensures deadlines are met, and provides expertise for colleagues and third party vendors within designated areas of responsibility.
**SUPERVISORY RESPONSIBILITIES**
+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
+ Provides support, guidance, leadership and motivation to promote maximum performance.
**QUALIFICATIONS**
Bachelor's degree from an accredited college or university required. Major in IS or Management preferred. Advanced degree strongly preferred.
Ten (10) years of related experience or equivalent combination of education and experience required to include eight (8) years of systems software development and/or system infrastructure experience, six (6) years of supervisory or project management experience, and experience in claims management. Experience with the Ohio Bureau of Workers' Compensation strongly preferred.
**Skills & Knowledge**
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Leadership/management/motivational skills
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal and collaboration skills
+ Excellent negotiation skills
+ Ability to work in a team environment
+ Ability to work in a matrixed supervision structure
+ Ability to meet or exceed Performance Competencies
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
\#REMOTE
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$78k-113k yearly est. 5d ago
IT Statewide Manager 3 (Finance/Cost Allocation Manager)
State of Louisiana 3.1
Information technology manager job in Baton Rouge, LA
The Division of Administration/Office of Technology Services has a vacancy. This position is located in Operations Section. This job title has an assigned pay grade of TS-317. Req. 216471 The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems Intelligently, increasing the rate of project success, and fostering a skilled and professional staff.
Provides direction, plans, organizes, training, and controls the work of the IT Services. Management and Forecasting OTS Office of Operations, Forecast and Demand Management (FDM) unit for Cost Allocation and Billing. Coordinates work by scheduling assignments and directing the work of subordinate staff. Plans, assures implementation, reviews and evaluates results, and reports results to the FDM IT Director 1.
The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:
* Overseeing the state's capital construction program
* Working to provide state and federal grants for community development
* Development of the state budget
* Providing technology services
* Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
* Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes
Seven years of experience in informationtechnology or administrative services; OR
Six years of full-time work experience in any field plus five years of experience in informationtechnology or administrative services; OR
An associate's degree in informationtechnology plus five years of experience in informationtechnology or administrative services; OR
A bachelor's degree plus five years of experience in informationtechnology or administrative services; OR
A bachelor's degree with twenty-four semester hours in an informationtechnology, computer science, engineering, mathematics, or business analytics field plus four years of experience in informationtechnology or administrative services; OR
A master's degree plus four years of experience in informationtechnology or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
As the Product Owner, this person will oversee and manage the implementation and administration of the OTS Connect Billing Portal. Serves as the Super Admin for the OTS Connect Billing Portal system, providing access to both internal OTS staff and customer agencies/entities' security administrators, and assigning portal roles, including the administration of internal user access and security permissions.
The individual provides tier-one technical support, addressing highly complex technical issues and system concerns related to the portal. Requires regular engagement with IT system developers and tier-two support teams.
Lead Architect in the design and implementation of all new and existing technologies within the Business section.
Manages the development, maintenance, and analysis of multiple cost allocation models which allocate all agency costs to appropriate OTS lines of service for use in the rate development process.
Leads the development of OTS revenue and expenditure budget forecasts.
Responsible for maintaining compliance with all state and federal cost allocations, cost recovery and financial reporting governances.
Coordinates with the Office of Planning and Budget and the Department budget directs to forecast demand for IT services and associated funding requirements. Comply with the associated funding requirements to submit as the OTS Statewide adjustment.
Oversees the preparation of fiscal analyses relative to the statewide informationtechnology operational function for the Office of Technology Services.
Develops and maintains the OTS financial structure by establishing all applicable cost codes required for OTS cost allocation process for fiscal operations.
Manage the outstanding receivables by assisting staff with any outstanding customer issues. Review and approve all expenditure corrections as needed for proper cost allocation ensuring all correcting entries are completed in LaGov within the current fiscal month for proper allocation of cost. Manages all personnel allocation of cost.
Conducts cost-benefit analysis to support capital investments in InformationTechnology systems and services.
Provides recommendations to upper management for changes in policy and/or procedures to improve operational performance.
Prepares the Annual OTS Technology Cost Allocation report to OSRAP each fiscal year.
Provides input regarding the impact of new legislation, rules, regulations, and policies as it relates to highly complex informationtechnology systems having statewide implications.
Develop data products that measure the effectiveness of TS initiatives in improving the quality and efficiency of service delivery.
Position-Specific Details:
Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent-status classified employee.
Compensation: Depends on the qualifications of the selected candidate.
Louisiana is a "State as a Model Employer" for People with Disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: ****************
$79k-119k yearly est. 5d ago
Manager - IT Audit
Western Digital 4.4
Information technology manager job in Baton Rouge, LA
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
+ Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
+ Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
+ Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements.
+ Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
+ Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
+ Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
Risk & Governance
+ Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
+ Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
+ Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
+ Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture.
Collaboration & Communication
+ Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
+ Communicate audit results, risk insights, and recommendations clearly to management across geographies.
+ Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution.
+ Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
Leadership & Development
+ Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners.
+ Foster collaboration, innovation, and continuous improvement within the IT Audit function.
+ Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard.
**Qualifications**
REQUIRED
+ Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline.
+ Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent.
+ 6+ years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred).
+ Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs.
+ Familiarity with cloud platforms, identity management, and data governance processes.
+ Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination.
SKILLS
+ Experience using AuditBoard or similar GRC/audit management tools is a plus.
+ Excellent analytical, communication, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, global environment.
+ Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia).
+ Occasional travel (domestic and international) may be required.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this.
\#LI-VV1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
$97k-123k yearly est. 4d ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Baton Rouge, LA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$56k-82k yearly est. 19d ago
IT Support Manager (L1 & L2) - MSP, VoIP & Fiber ISP
Zella Technologies
Information technology manager job in Hammond, LA
About Us
We are a Managed Services Provider (MSP), VoIP Provider, and Fiber ISP delivering cutting -edge technology solutions to businesses. Our services include managed IT support, network infrastructure, VoIP systems, and fiber internet solutions.
We are expanding our team and looking for an IT Support Manager who can handle Level 1 & 2 support tickets, manage SLAs/KPIs, improve documentation, and oversee support operations. This position will also require occasional travel to customer sites, data centers, and remote office locations.
This role is hands -on and leadership -oriented, requiring someone with strong troubleshooting skills across Windows, Linux, networking, VoIP, security, automation, and cloud technologies while also ensuring documentation, process improvements, and service delivery meet high standards. This position is also on -call for nights/weekends as needed.
Key Responsibilities
Technical Support & Troubleshooting (L1 & L2)
Provide hands -on troubleshooting for Windows, Linux, and mac OS systems.
Manage Active Directory (AD) structure, Group Policy (GPO), hybrid AD environments.
Troubleshoot networking issues (firewalls, VLANs, VPNs, BGP, DHCP, DNS, routing).
Configure and maintain MikroTik, Juniper, and other enterprise network devices.
Diagnose and resolve VoIP issues (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Perform packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Support Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
Maintain and troubleshoot hyper -converged environments (Hyper -V, VMware, StarWind, TrueNAS Scale, Proxmox).
Manage Veeam backup & disaster recovery solutions.
Implement security hardening, endpoint protection, and compliance measures.
Automate repetitive tasks using PowerShell, Python, or Bash scripts.
Documentation, SOPs & Process Improvements
Maintain and improve documentation in ITGlue, Hudu, Confluence, and Wiki systems.
Create and update Standard Operating Procedures (SOPs), knowledge base articles, and internal training materials.
Establish a weekly documentation quota to ensure consistent documentation of systems, processes, and resolutions.
Identify and implement process improvements and automation to enhance efficiency.
Management, SLA, KPIs & Reporting
Ensure SLA compliance for ticket response and resolution times.
Track KPIs for IT support performance and identify areas for improvement.
Generate and present weekly/monthly reports on SLA compliance, ticket resolution, and documentation progress.
Work with leadership to refine IT processes, service delivery, and automation.
Conduct periodic performance reviews and mentorship for junior technicians.
Travel & On -Call Responsibilities
Travel to customer sites, data centers, and remote office locations as needed for support and project work.
Be available for on -call rotations for nights, weekends, and critical incidents.
Ensure urgent issues are addressed promptly and escalations are handled effectively.
RequirementsQualifications & Skills
Required Experience & Knowledge
3+ years in an MSP, ISP, or enterprise IT environment handling L1/L2 support.
Strong expertise in Windows Server, Active Directory (GPO, OU design, hybrid AD).
Linux system administration (Ubuntu, CentOS, Debian, Rocky).
Hands -on experience with MikroTik, Juniper, and enterprise network infrastructure.
VoIP troubleshooting (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Experience with security hardening, MFA, Zero Trust, endpoint protection.
Backup & DR solutions (Veeam, Datto, Unitrends, TrueNAS, ZFS, BTRFS).
Proficiency in PowerShell, Python, or Bash scripting for automation.
Preferred Experience (Not Required, But a Plus!)
Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
ImmyBot, Rewst, and RMM tools (NinjaRMM, Datto RMM, Automate, Kaseya, Auvik, etc.).
SIEM, log analysis, and security frameworks (NIST, CIS, SOC2).
ISP network management (BGP, OSPF, MPLS, PPPoE, VLAN -based L2 transport).
Soft Skills & Attributes
Ability to work independently with minimal documentation and troubleshoot unknown issues.
Strong documentation and organizational skills.
Excellent communication and customer service skills.
Ability to work under pressure and handle multiple priorities.
Mentorship and leadership skills to train junior staff.
Certifications (Preferred but Not Required)
CompTIA A+, Network+, Security+
Microsoft 365 Certified: Modern Desktop Administrator
Cisco CCNA or Juniper JNCIA
VoIP/SIP certifications (SIP School, FreePBX, 3CX)
Azure Administrator Associate or AWS Certified Solutions Architect
Performance Expectations
✅ Handle and resolve Level 1 & Level 2 tickets efficiently.
✅ Ensure 100% SLA compliance for all tickets assigned.
✅ Produce weekly KPI and SLA reports for management review.
✅ Meet the documentation quota for ITGlue/Hudu/Confluence.
✅ Identify inefficiencies and propose automation solutions.
✅ Mentor and guide junior IT staff members.
✅ Be available for on -call shifts as needed.
✅ Travel to customer locations, data centers, and remote sites when required.
BenefitsWork Environment & Benefits
✔ Competitive salary based on experience.
✔ Hybrid work environment (remote & on -site as needed).
✔ Travel opportunities to customer locations & data centers.
✔ On -call pay for after -hours support.
✔ Health, dental, and vision insurance options.
✔ Ongoing training and certification support.
✔ Career growth opportunities within the company.
Why Join Us?
This role is ideal for a technical leader who can manage L1/L2 support, drive IT documentation, ensure SLA/KPI compliance, automate processes, and travel for hands -on support. If you want to take ownership of IT support operations and work with cutting -edge tech, apply today!
$71k-111k yearly est. 60d+ ago
Senior Manager, Technical Accounting
Indeed 4.4
Information technology manager job in Baton Rouge, LA
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
The Senior Manager, Technical Accounting, plays a vital role in ensuring financial reporting accuracy and compliance with IFRS and US GAAP standards. This position supports the development of accounting policy, provides expertise on complex accounting issues, and contributes to the implementation of best practices. You'll have significant interaction with various business, Accounting, and FP&A teams, as well as senior leadership and the parent company group reporting team. This role does not have any direct reports, and may have the opportunity to guide and mentor junior team members in the future.
**Responsibilities**
+ Support the development and implementation of accounting policies and procedures under IFRS and US GAAP standards
+ Research, examine, and interpret accounting guidance to give recommendations on complex accounting issues and transactions, including but not limited to leases, stock-based compensation and derivative transactions
+ Serve as a subject matter expert for ASC 606/IFRS 15, providing comprehensive guidance, reviewing complex contracts, and documenting accounting conclusions for revenue recognition
+ Partner with cross-functional teams, including Finance, Legal, and Operations, to assess the accounting implications of business initiatives and transactions
+ Guide and train Global Accounting and Finance teams to enhance understanding and application of accounting principles
+ Monitor regulatory developments and accounting trends to assess the impact on financial reporting and identify process improvement opportunities
+ Research, interpret authoritative guidance and develop accounting positions for new transactions encountered by the organization
+ Support M&A transactions including due diligence, valuation, and purchase accounting
**Skills/Competencies**
+ Bachelor's or Master's Degree in Accounting or Finance
+ 7+ years of progressive experience in a mix of public accounting and technical accounting roles, preferably in the tech industry
+ Demonstrated knowledge of IFRS and US GAAP, along with proven experience in technical accounting research and the preparation of accounting memos
+ Excellent critical thinking and problem-solving skills, with the ability to research and interpret accounting standards and regulations
+ Effective communication and interpersonal skills, with the ability to articulate complex accounting concepts to non-technical collaborators
+ Detail-oriented with a commitment to accuracy and quality in financial reporting, while considering internal controls over financial reporting
+ Ability to manage multiple projects simultaneously, prioritize tasks, take ownership and drive results, and meet deadlines in a fast-paced environment
**Salary Range Transparency**
United States Remote $120,000 - 168,000 USD per year
Austin Metro Area $120,000 - 168,000 USD per year
Seattle Metro Area $128,000 - 192,000 USD per year
New York City Metro Area $125,000 - 175,000 USD per year
San Francisco Metro Area $153,000 - 229,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** !
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**AI Notice**
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
**The deadline to apply to this position is 2/9/26. Job postings may be extended at the hiring team's discretion based on applicant volume.**
**It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.**
**Reference ID:** 46466
Reference ID: 46466
$153k-229k yearly 5d ago
Director, IT Applications
Sumitomo Pharma 4.6
Information technology manager job in Baton Rouge, LA
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn.
**Summary**
We are seeking a highly motivated and experienced Director, IT Supply Chain and Quality to play a pivotal role in our ongoing digital transformation journey. Reporting to the Sr. Director of IT, this leadership position will be responsible for defining the strategic direction, leading the implementation, and ensuring the optimal utilization of SAP S/4HANA across key pharmaceutical business functions. The ideal candidate will possess deep functional and technical expertise in the core SAP modules critical to Production Delivery, Supply Chain, Quality Management (QM), Manufacturing (PP/ME), Extended Warehouse Management (EWM), Intercompany, and Direct Procurement (MM) within a regulated environment. This is a challenging and rewarding opportunity for a seasoned SAP professional to make a significant impact on our organization's operational efficiency, compliance, and effectiveness.
**Key Responsibilities**
**Strategic Leadership & Roadmap**
+ Define and own the **SAP S/4HANA functional and solution roadmap** aligned with the company's digital transformation strategy and business goals in the pharmaceutical sector.
+ Serve as the primary **solution architect and functional expert** for all integrated S/4HANA modules (focusing on PP, MM, QM, SD, EWM, and related master data).
+ Lead the translation of complex business requirements into scalable, compliant, and efficient SAP S/4HANA solutions, leveraging best practices, fit-to-standard analysis, and industry knowledge.
+ Manage a portfolio of SAP projects and enhancement initiatives, ensuring alignment with budget, timeline, and quality standards.
**Implementation & Optimization**
+ **Direct and govern end-to-end SAP S/4HANA implementation projects** from blueprinting, configuration, testing, go-live, through post-implementation support.
+ Oversee the functional design and configuration for core business processes including:
+ **Procurement:** Direct, Intercompany, and Source-to-Pay processes (MM, integration).
+ **Supply Chain & Manufacturing:** Production planning (PP), execution (ME integration), inventory management, and material requirements planning (MRP).
+ **Quality & Compliance:** Quality Management (QM) processes, including batch management, inspection plans, stability studies, and integration with manufacturing and logistics.
+ **Warehouse & Logistics:** Advanced/Embedded Warehouse Management (EWM) for a regulated warehouse environment.
+ Ensure that all SAP solutions adhere to **GXP, FDA, and other regulatory requirements** applicable to the pharmaceutical industry, including validation and documentation standards.
**Team Management & Governance**
+ Lead, mentor, and manage a team of internal SAP functional consultants, solution architects, and external system integrators.
+ Establish and enforce robust **SAP governance processes** , including change management, release management, and documentation standards.
+ Act as the key interface between the IT department, Business Process Owners, and Executive Leadership.
**Qualifications**
+ **15+ years of progressive experience** in SAP functional and solution delivery, with at least 7 **years of direct experience leading SAP S/4HANA implementation or large-scale transformation projects** .
+ Deep, hands-on functional expertise across multiple core SAP modules, specifically: **PP (Production Planning), QM (Quality Management), MM (Materials Management), and EWM (Extended Warehouse Management).**
+ Demonstrated experience in a **highly regulated industry (Pharmaceutical, Biotech, or Medical Device)** , with a clear understanding of GXP, validation, and compliance requirements.
+ Proven track record of success in a leadership capacity, managing large, complex, cross-functional teams and projects.
**Education & Technical Skills**
+ Bachelor's or Master's degree in Computer Science, InformationTechnology, Engineering, or a related field.
+ Strong understanding of S/4HANA architecture, Fiori apps, embedded analytics, and modern SAP integration technologies.
+ Exceptional communication, presentation, and interpersonal skills with the ability to influence and align stakeholders at all levels of the organization.
The base salary range for this role is $186,880 to $233,600. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
**Confidential Data** : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
**Compliance** : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Mental/Physical Requirements** : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
**Sumitomo Pharma America (SMPA)** **is an Equal Employment Opportunity (EEO) employer**
Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn.
Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at **********************************************
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
At Sumitomo Pharma America, our work is guided by the Sumitomo Pharma mission, vision and values, which tie closely to our company's cultural pillars.
**Our** **Mission**
_To broadly contribute to society through value creation based on innovative research and development activities for the betterment of healthcare and fuller lives of people_ _worldwide_
**Our** **Vision**
_For Longer and Healthier Lives, we unlock the future with cutting edge technology and_ _ideas_
$186.9k-233.6k yearly 35d ago
IT Manager
Moore Industries 4.1
Information technology manager job in Baton Rouge, LA
Job DescriptionIT Manager Employment Type: Full Time Moore Industries is a 40-year industrial contractor delivering civil, industrial buildings, industrial HVAC, and facility maintenance services. In recent years, the company has been growing rapidly, strengthening its leadership, expanding geographically, and increasing self-perform capabilities across multiple disciplines. This growth is creating meaningful opportunities for talented professionals who want to grow, improve, and lead with purpose.
What You'll Do:
The IT Manager leads the analysis, design, development, implementation, and documentation of the organization's information systems. This role provides leadership for IT projects, guiding systems through planning, configuration, testing, deployment, and ongoing support. The IT Manager evaluates and recommends software solutions and leads their successful implementation across the organization.
The IT Manager ensures reliable and secure IT operations by providing strategic direction, system maintenance, troubleshooting, and user support. This position works closely with the Management Team to develop IT strategies, support enterprise growth, improve operational efficiency, and align technology initiatives with organizational goals.
Key Responsibilities:End‑User Support & Service Management
Assist end-users with day‑to‑day technical issues and requests.
Record and document issues in the ticketing system; drive timely resolution and root‑cause fixes.
Provide clear, proactive communication with stakeholders to understand requirements and set expectations.
Systems Design & Delivery
Design efficient IT systems aligned to business needs and technology standards.
Coordinate internal/external developers and vendors to build, implement, and support solutions.
Gather feedback from end users and continuously improve performance and usability.
Projects & Platform Ownership
Plan and oversee upgrades, hardware/software deployments, and migrations (workstations, servers, M365 apps).
Create and implement a plan to keep Moore's IT equipment, computers, and servers up to date.
Create and oversee budgets for IT equipment and services; manage licenses and renewals.
Security Operations
Monitor computer networks for security issues; investigate breaches and security incidents.
Install and operate security measures (firewalls, email security, data encryption) to protect systems and information.
Document security breaches, assess impact, and drive remediation and lessons learned.
Develop company‑wide IT security best practices; research enhancements and recommend to management.
Enablement & Training
Provide advice and technical training for users and power users.
Keep abreast of technology trends; evaluate and introduce tools that improve reliability and productivity.
Core Technologies You'll Manage
Microsoft & Identity
Microsoft 365 tenant administration (Exchange Online, Teams, SharePoint Online, OneDrive)
SharePoint site structure, permissions, retention, and external sharing
Active Directory (on-prem) and Entra ID (Azure AD), Group Policy, SSO, MFA
Infrastructure & Endpoints
Windows 11 and Windows Server (AD DS, DNS/DHCP, Print Services)
VMware ESXi/vSphere
Synology NAS, backups, data archiving, and disaster recovery
Networking & Connectivity
Fortinet/FortiGate firewall and VPN administration
Starlink deployment, management, and failover connectivity
Security & Monitoring
Darktrace/Email administration
NinjaOne RMM for monitoring, automation, and patching
Business & Physical Systems
Construction ERP/accounting platforms (ComputerEase or Viewpoint)
Door access systems and security system administration
Qualifications
Demonstrated experience leading IT operations across hybrid (on‑prem + cloud) environments.
Hands‑on proficiency with the technologies listed above (Microsoft 365, SharePoint/OneDrive, AD/Entra ID, Windows Server/11, VMware ESXi, Synology, Fortinet/FortiGate, Darktrace/Email, NinjaOne RMM, Starlink).
Strong troubleshooting skills across network, endpoint, and application layers; comfort with ticket and change management.
Experience planning and delivering upgrades/migrations; ability to coordinate cross‑functional stakeholders and vendors.
Proven track record implementing security controls, investigating incidents, and documenting outcomes.
Excellent communication and customer service skills; ability to translate business needs into technical solutions.
Experience with Starlink from initial setup through account maintenance.
Ability to administer door access systems and maintain security protocols.
Knowledge of physical and digital security systems.
Experience implementing data archiving strategies and disaster recovery plans.
Preferred Qualifications:
Familiarity with ComputerEase or Viewpoint administration in a construction industry context.
Certifications such as Microsoft (AZ‑104/MD‑102), Fortinet NSE, VMware (VCP), CompTIA Security+/Network+.
Scripting/automation with PowerShell or RMM platforms.
Benefits:
401(k) with company match
Health, dental, and vision insurance
Life and disability insurance
Paid time off and holidays
Health savings and flexible spending accounts
Employee Assistance Plan
Career development support and training
Ready to Build With Us?
If you're a results-driven IT Manager looking for the next step in your career with a company that values passion, purpose and perseverance, we'd love to hear from you. Achieve More. Be Moore.
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$82k-124k yearly est. 21d ago
Project Manager - Valve Services
John H. Carter Company 4.5
Information technology manager job in Baton Rouge, LA
ESSENTIAL RESPONSIBILITIES * This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. The candidate must be detail-oriented, self-motivated, and able to work independently at various locations throughout our territory.
* Manage execution of outage scope including budget, schedule, resources, and status updates.
* Communicate technical information, concepts, and ideas verbally and in writing.
* Assess conditions and make calculated decisions under pressure and time constraints
* Perform field observations of personnel to reinforce standards and expectations and identify gaps in performance.
* Perform pre-outage walkdowns and risk assessments
* Ensure milestones are met as defined in the project plan
* Maintain a continuous improvement mindset; participate in pre-outage challenge meetings and post-outage critiques
* Assume responsibility for related duties as required or special projects as assigned
* Available to travel out of town for multiple weeks in a row, and occasionally work 12-hr shifts for up to 13 days in a row.
* Follow John H. Carter Co., Inc. policies, procedures and methodologies.
Knowledge, Skills, and abilities required
* Proficiency in outage planning and scheduling.
* Knowledge of startup and shutdown sequences
* Technical understanding of process control equipment and its applications (valves, actuators, instrumentation, etc)
* Skilled at reading and interpretation of Electrical Schematics and P&ID's
* Proficiency in Office365 apps: Microsoft Excel, Teams, and OneDrive
* Preferred Software Exp: SAP, Maximo, Primavera P6, Microsoft Project
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
$74k-100k yearly est. 21d ago
Sr IT Customer Support Specialist
Honeywell 4.5
Information technology manager job in Baton Rouge, LA
As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success.
You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule.
* Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion.
KEY RESPONSIBILITIES
* Help define, manage, and assist with the supplier management governance processes and procedures.
* Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development.
* Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations.
* Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services
* Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams.
* Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area.
* Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust.
* Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement.
* Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work.
* Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies.
* Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment
* Support businesses to adopt new technologies and drive transformation and cost savings initiatives
* Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems
* Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management
* Ensure vendor supplier engagement where cross functional IT support and alignment is required
* Ensure customer satisfaction targets for site customer feedbacks are achieved
* Develop roadshow and showcase initiatives and support customer training requirements.
MUST HAVE
* Minimum 3 years of IT experience with increasing technical and operational responsibilities
* Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services
* Minimum 3 years of experience working with contracting, managed service and third parties (internal and external)
* Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects.
* Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users
WE VALUE
* Bachelor's degree in technical degree or business
* Strong communication and customer service and support skills
* Ability to listen and to communicate effectively in proactive manner at all levels of the organization
* Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills
* Ability to function in a collaborative environment with business clients
* Ability to take proactive steps in managing problems
* Facts oriented approach, problem-solving mentality, critical thinker
* Solid understanding of infrastructure and business support related experience in Honeywell is a plus
* Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences
* Ability to provide clear and concise reporting
* A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes
* Six Sigma certified and ITIL certification is a plus
US Citizen requirement:
Must be a US Citizen due to contractual requirements.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets.
$91k-120k yearly est. 35d ago
IT NOC Offering Lead
Cayuse Holdings
Information technology manager job in Baton Rouge, LA
**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This role combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ **Startup & New Offering Development**
+ Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch.
+ Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services.
+ Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset.
+ Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability.
+ Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency.
+ **Sales & Business Development**
+ Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services.
+ Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams.
+ RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted.
+ Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals.
+ **Leadership & Team Management**
+ Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation.
+ Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model.
+ **Network Operations & Service Delivery**
+ Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.
+ Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base.
+ **Other duties as assigned.**
**Qualifications**
**Qualifications - Here's What You Need**
+ Education: Bachelor's degree in Computer Science, InformationTechnology, Business, or a related field, or equivalent work experience. MBA is a plus.
+ 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role.
+ Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential.
+ Experience managing global or geographically dispersed teams (onshore/offshore).
+ Experience in a startup, greenfield project, or new product launch environment is highly desirable.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
+ Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools.
+ Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting.
+ Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset.
+ Superior communication, presentation, negotiation, and client-facing skills.
+ Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Senior Managing Director**
**Working Conditions**
+ Professional remote office environment.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.**
**Pay Range**
USD $160,000.00 - USD $220,000.00 /Yr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103676_
**Category** _Business Development_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$160k-220k yearly 60d+ ago
Director of Health Information Management - Coder
Coach Hardin
Information technology manager job in Baton Rouge, LA
Our consultants are proven, results-oriented healthcare professionals with deep experience in accelerating change and improvement.
Job Description
We are currently seeking a talented Director of Health InformationManagement to join a dynamic and growing team. This position is responsible for ensuring the services provided by the Health Information Department meets the needs of both internal and external customers. Those services include creating and maintaining all medical records; ensuring patient information remains confidential and secure; providing the chart and/or information to authorized users in a timely manner and assessing the accuracy and completeness of medical record documentation.
Qualifications
Bachelor's Degree in Health InformationManagement or equivalent experience strongly preferred
Associates Degree or equivalent experience required
Certified Professional Coder certification through AAPC or AHIMA required
RHIA or RHIT strongly preferred
Seven or more years of demonstrated experience in health informationmanagement, preferably in an inpatient rehabilitation hospital
Three years of Health InformationManagement supervisory experience is required
Knowledge of State and Federal laws governing the release of protected health information
Knowledge of ICD10CM diagnostic and procedure coding required
Knowledge of the Federal requirements of the Prospective Payment System in the acute inpatient rehab setting
Knowledge of regulations, accreditation and professional standards of practice for health informationmanagement
Demonstrated experience in managing inpatient, outpatient and physician coding process, preferably in the rehabilitation environment
Good communication skills with the ability to understand and react effectively to the unique needs of customers
Keyboard skills and computer literacy
Interest in maintaining professional development and continuing education on health information issues
Ability to perform critical thinking, analysis and problem-solving skills
Flexibility, creativity and adaptability in dealing with people and problem
Keywords: Manager Health InformationManagement, Coding Manager, Coding, Manager of HIM, HIM Manager, Health InformationManagementManager, Health InformationManager, HIM Manager, HIM Supervisor, Supervisor Health InformationManagement, Director HIM, Director Health InformationManagement, healthcare, hospital, iCD-10, CPT, inpatient, RHIT, Operational Improvement, HIS - EMR Assessment, Document Management, EHR/IT Steering Committee, Business Planning/Cost Reduction, Regulations, Legal Health Record, Compliance, Education/Training, HIPAA/HITECH, Standards/Productivity, ICD-10, Committees, Physician Relations, Electronic Medical Record
Additional Information
All your information will be kept confidential according to EEO guidelines.
$100k-156k yearly est. 60d+ ago
IT Support Technician
Nanosoft Consulting Talent Page
Information technology manager job in Baton Rouge, LA
Duration - December 5, 2022 - end June 30, 2024 Responsibilities: Responsible for enterprise level service desk support and will be the first contact for answering any calls to the 24x7 Service Desk to resolve an incident. This staff will work in the ticketing system, perform basic phone and remote desktop support, troubleshooting to resolve issues, and escalation to On-call resources as needed. Weekend and night shift may be required as needed. Expertise and/or relevant experience in the following areas are desirable but not mandatory:
Good customer service skills, ability to communicate effectively to help customers fix their Issues.
Writing and editing skills to aid in ticket escalation.
Experience on a help desk and in computer and networking repairs
$40k-63k yearly est. 60d+ ago
Senior Manager, Geospatial Technology
CDM Smith 4.8
Information technology manager job in Baton Rouge, LA
CDM Smith is seeking a Geospatial Technology Leader to join our Digital Engineering Solutions team. This individual will lead the Geospatial Technology group within the Digital Engineering Solutions team, helping to drive strategic architecture, engineering and construction (AEC) initiatives through advances in GIS and mapping technologies, reality capture, remote sensing, the internet of things (IoT)/sensors, and custom solutions and workflows for AEC professionals. The Geospatial Technology group will lead the firm in best practices for these types of technologies, helping to set the CDM Smith Way for our AEC design, planning, and construction practices, while also keeping the firm ahead of the curve with new and emerging technologies in this space, including the geospatial technology elements of digital twins. This position is for a person who has demonstrated leadership capabilities, is business savvy, experienced with geospatial technologies for the AEC industry, and enjoys framing a problem, shaping and creating solutions, and helping to lead and champion implementation. As a member of the Digital Engineering Solutions team, the Geospatial Technology group will also engage in research and development and provide guidance and oversight to the AEC practices at CDM Smith, engaging in new product research, testing, and the incubation of innovative ideas that arise from around the company.
The ideal candidate will have a proven record as a team leader and expert in the field of AEC geospatial technology, with a mindset of continuous learning and curiosity leading to tangible results.
- Lead, monitor, supervise, and evaluate the Geospatial Technology group. This includes aligning the group to the Digital Engineering Solutions team's goals and objectives. This further includes providing guidance, instruction, training, and leadership skills to inspire the group to perform at their optimum, working efficiently together and maximizing the team's potential.
- Motivate and inspire the Geospatial Technology group by creating an environment that promotes positive communication, encourages bonding of group members (both within the Geospatial Technology group and across the broader team as a whole), and demonstrates flexibility.
- Display excellent interpersonal skills to build quality relationships with the team and across the organization, be goal-driven, and manage the day-to-day activities of the team efficiently.
- Achieve goals that contribute to the growth of the organization.
- Help to identify and prioritize business use cases.
- Provide oversight and management of the various geospatial technology efforts for AEC-related needs.
- Help lead vendor relationships such as Esri. Help establish relationships with other geospatial technology vendors as applicable.
- Establish common standards, best practices, etc. for CDM Smith's AEC practices from a geospatial technology perspective. Work closely with CDM Smith's InformationTechnology team and support the IT infrastructure, cyber security, and other IT-related organizational policies.
- Be a collaborative partner to our business line stakeholders by understanding the business needs, the key strategic objectives of the business line stakeholders, and what those stakeholders need to achieve their strategic objectives. Be seen by the business line stakeholders as an extension of their team.
- Help drive the business strategy, working with leadership to identify and prioritize problems best suited for custom solution and workflow development. Effectively translate business challenges into advanced digital solutions and help quantify the various types of risks and rewards for solutions to be prioritized.
- Manage staff, evaluate performance, mentor, and plan career paths, approve paid time off (PTO) and training, ensure human resources (HR) policies are followed and make recommendations regarding staffing decisions.
- Present to both internal and external audiences as needed.
- Assist the business with marketing, communications, and business development descriptions and activities from a technology perspective as needed.
- Assist with internal and external website descriptions and strategic company communications campaigns as needed.
- Perform other duties as required.
\#LI-LP1
\#LI-REMOTE
**Job Title:**
Senior Manager, Geospatial Technology
**Group:**
COR
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of relevant experience with at least 4 years in a supervisory or leadership capacity.
- Equivalent additional directly related experience will be considered in lieu of a college degree.
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of
the position, which may vary depending on workload and project demands.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
0%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Expert ability to lead teams of managers and staff. Team-oriented, positive, collaborative and reliable, actively communicating, listening, and being accountable and respectful to others.
- Proven leadership capabilities with the ability to organize, plan, prioritize, and to manage time and changing priorities.
- Possesses excellent written and oral communication skills and ability to interact with varying levels of staff, including senior management and vendors. Ability to communicate well with people from both technical and non-technical backgrounds. Passionate about creating clarity by using accessible language.
- Expert knowledge and proven ability to plan and oversee large and highly complex geospatial technology programs and projects. Inquisitive, with a desire to ask questions and gain a deeper understanding of business issues.
- Innovative and able to imagine new solutions to any problem.
- Business-oriented with a solid understanding of business requirements and vernacular.
- Ability to develop a deep knowledge of business units and build positive relationships, both horizontally and vertically. Passionate about helping business lines drive their success with custom digital tools.
- Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams.
- Advanced organizational and decision-making skills. Highly detailed or less detailed as appropriate.
- Advanced ability to understand the function and capabilities of new technology trends. Curious. Stays abreast of current and upcoming technologies and tools.
- Confident in challenging perceptions and biases of individuals diplomatically at every level of the organization to enact improvements.
- Ability to operate in a high-energy, high-intensity, and evolving environment.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$148,637
**Pay Range Maximum:**
$260,166
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Additional Pay Range Information:**
The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$148.6k-260.2k yearly 54d ago
Manager, Medical Data Analytics
Otsuka America Pharmaceutical Inc. 4.9
Information technology manager job in Baton Rouge, LA
The Manager, Data Analytics is an important role within the Medical Excellence & Operations team within Global Medical Affairs. This role will serve as the data and analytics lead supporting operational excellence across the Global Medical Affairs organization. This role is responsible for collecting, analyzing, and translating data into actionable insights that inform medical strategy, field engagement, performance measurement and medical strategy. The Manager, Data Analytics will work closely with both Field Medical and Headquarters teams to understand business needs and system requirements, support development of analytical solutions and other projects to drive key business processes and decisions for the Medical Affairs function. This role reports into the Business Solutions & Analytics Lead who reports into the Executive Director, Medical Excellence and Operations.
****
**Key Responsibilities:**
**Data Collection, Management and Governance**
+ Identify, collect, integrate and clean data from multiple sources (e.g.,field medical engagement data, MSL CRM, publications, congresses, medical inquiries).
+ Ensure accuracy, integrity, and compliance of data within medical systems (e.g., Veeva CRM, publication databases, analytics platforms).
+ Collaborate with IT and Data Governance to automate data pipelines and improve data availability.
+ Organize data into optimal data structures flexible to cross-functional and cross-process data needs.
+ Support audit-readiness and maintain documentation of data definitions, sources, and analytical methods.
**Medical Insights and** **Stakeholder Analytics**
+ Generate actionable insights from data repository to inform medical strategy, therapeutic focus areas, and medical evidence-generation priorities.
+ Evaluate key Medical activities (e.g., MSL engagement effectiveness, scientific exchange, publications) and identify key patterns and opportunities for improvement.
+ Engage with the External Engagement & Field Excellence team to segment and profile key opinion leaders (KOLs) and other external experts using data-driven methodologies.
+ Partner with global and regional medical teams to optimize field resource deployment and outreach strategies.
**Medical Operations and Performance Management**
+ Collaborate with other Medical Excellence & Operations colleagues to define and track core metrics for key activities (e.g., medical plans, publications, advisory boards, congresses).
+ Align with Medical Leadership and implement key performance and/or activity indicators and metrics for business-critical decisions.
+ Design standardized KPI frameworks and ensure consistency across regions and therapeutic medical business units.
+ Prepare recurring performance dashboards and insights summaries for senior leadership to inform tactical and strategic decision-making.
**Insights Reporting and Communication**
+ Develop interactive dashboardsand reports to communicate trends, engagement metrics, and key field insights to leadership and cross-functional stakeholders.
+ Collaborate with Field Excellence team to train all relevant stakeholders on the use and functionality of dashboards, applications, or other tools.
**Continuous Improvement and Process Optimization**
+ Identify inefficiencies in data workflows, reporting, processes and propose or drive automation, streamlining data refreshes and reducing manual effort as needed.
+ Optimize how dashboards and tools are structured and consider innovative solutions to analytics and internal reporting.
+ Recommend or pilot new technologies / tools (e.g. data visualization, NLP, GenAI) to improve speed, insight depth, or usability.
+ Contribute to innovation initiatives in automation, data visualization, and predictive analytics within Medical Affairs.
+ Consider technology and AI to support workflow improvement.
**Cross-Functional Collaboration and Communication**
+ Collaborate cross-functionally with several stakeholders (e.g., Medical Operations, Field Medical, Clinical, HEOR, Commercial Analytics, IT teams)to:
+ Align on methodologies and share insights
+ Establish scalable analytics processes
+ Develop dashboards and KPIs
+ Ensure data quality and compliance across systems and sources
+ Present findings to technical and non-technical audiences across levels through clear, tailored, data-driven storytelling
**Qualifications**
**Education and Experience:**
+ Bachelor's degree (Data Science, Statistics, Life Sciences, Health Informatics, or related field required); master's, or equivalent is a plus.
+ Minimum 5 years of experience in data and analytics roles, with at least 3 years in pharma or biotech roles (Medical Affairs, Clinical, or HEOR functions ideally).
+ Expertise with analytical and visualization tools (e.g., Power BI, Tableau, Python, SQL).
+ Proven experience managing large, multi-source datasets and expertise developing dashboards or KPIs that drive strategic decisions.
+ Familiarity with Medical Affairs systems (e.g., Veeva CRM, publication management, CLM platforms) and compliance principles.
+ Demonstrated ability to work cross-functionally with multiple stakeholders.
**Skills and Competencies:**
+ Exceptional analytical and quantitative problem-solving skills with proven track record of organizational impact.
+ Strong understanding of different data environments (e.g., medical, clinical, scientific, economic).
+ Strong technical fluency in data analytics with deep understanding of medical affairs objectives and scientific communication.
+ Strong knowledge of traditional data warehousing, data structures, and tools.
+ Strong analytical and quantitative problem-solving skills, with demonstrated ability to self-lead discoveries of new technologies and delivery of innovative solutions.
+ Ability to synthesize complex data into actionable business and scientific insights, with attention to detail and commitment to data accuracy and compliance.
+ Demonstrated strong communication and presentation skills, persuasiveness, and ability to communicate complex datasets and analytical methods to all business leaders within the organization.
+ Excellent project management and organizational skills, with proven estimation and delivery of projects on-time.
+ Ability to work effectively in a cross-functional team with stakeholders across levels
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $117,027.00 - Maximum $175,030.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$117k yearly 42d ago
Chief Information Officer
Job Details
Information technology manager job in Baton Rouge, LA
The Chief Information Officer (CIO) serves as the senior technology leader for the college system, responsible for providing strategic vision, leadership, and oversight of all informationtechnology operations and initiatives. The CIO ensures that technology services, systems, and infrastructure effectively support the system's mission and its colleges. This role oversees enterprise systems, cybersecurity, network and data center operations, application development, IT procurement and contracts, and collaborative governance of IT priorities across the state.
College: LCTCS
Department: Operations
Sub department: InformationTechnology
Type of Appointment: Full time - Regular
Salary: Will be commensurate with both education and experience.
Duties and Responsibilities:
Strategic Leadership & Governance
• Provide vision, direction, and leadership for system-wide IT strategy, aligning with institutional goals.
• Lead the state-wide IT steering committee, ensuring collaboration, transparency, and shared decision-making among colleges.
• Serve as a trusted advisor and partner to college leadership, providing guidance on technology initiatives, digital transformation, and IT investments.
Digital Technology & Innovation
• Lead efforts to modernize and transform the system through technology, enhancing operational efficiency and customer experience.
• Monitor emerging technologies, identify opportunities to leverage them for competitive advantage, and foster a culture of innovation writing the system.
Enterprise Systems & Application Development
• Oversee management and operation of the system-wide Enterprise Resource Planning (ERP) platform (currently Ellucian Banner), ensuring stability, scalability, and usability.
• Direct a .NET development team in designing, building, and supporting custom applications and integrations to meet college needs.
• Ensure data integrity, compliance, and optimization across enterprise systems.
Infrastructure, Security, and Operations
• Provide executive oversight for network operations, cybersecurity, and systems operations to safeguard institutional data and infrastructure.
• Manage data center operations, ensuring business continuity, disaster recovery readiness, and operational excellence.
• Lead continuous improvement in IT operations, emphasizing reliability, resilience, and efficiency.
Cybersecurity & Risk Management
• Develop and enforce security policies, standards, and practices to mitigate risk across the system.
• Oversee security monitoring, incident response, and compliance with federal, state, and accreditation requirements.
• Champion a culture of security awareness across the organization.
Procurement & Contract Management
• Direct IT procurement activities, ensuring cost-effective acquisition of technology solutions, hardware, and services.
• Manage vendor relationships, negotiate terms, and oversee technology contract renewals.
• Ensure compliance with state procurement regulations and institutional policies.
Collaboration & Support
• Partner with IT teams at individual colleges to provide guidance, technical expertise, and responsive support.
• Facilitate communication and collaboration across institutions to share best practices and optimize resources.
• Engage with external partners, state agencies, and vendors to advocate system needs and secure resources.
Required Education:
• Bachelor's degree - InformationTechnology, Computer Science, Business Administration, or related field required.
Required Experience:
• Minimum of 10 years of progressive IT leadership experience, with at least 5 years in a senior leadership role.
• Demonstrated experience overseeing ERP systems (Ellucian Banner strongly preferred).
• Proven track record in managing large-scale IT operations, cybersecurity programs, enterprise networks, and IT procurement.
• Experience leading application development teams, preferably in higher education or complex multi-entity organizations.
Required Knowledge, Skills and Abilities:
• Strategic thinker with the ability to align technological initiatives with institutional priorities.
• Strong leadership and collaboration skills, with the ability to build consensus across diverse stakeholders.
• In-depth understanding of IT governance, procurement processes, contracts, projects, and risk management.
• Excellent communication, interpersonal, and problem-solving skills.
Preferred Education:
• Master's degree in InformationTechnology, Computer Science, Business Administration, or related field preferred;
Preferred Experience:
Ellucian Banner experience.
Benefits: As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Application Deadline: Applications will be accepted and position will remain open until filled.
Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript
prior
to final offer.
In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit **************
$102k-175k yearly est. 60d+ ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Baton Rouge, LA?
The average information technology manager in Baton Rouge, LA earns between $58,000 and $138,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Baton Rouge, LA
$89,000
What are the biggest employers of Information Technology Managers in Baton Rouge, LA?
The biggest employers of Information Technology Managers in Baton Rouge, LA are: