Data Center Site Selection Manager
Information technology manager job in Baton Rouge, LA
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Senior Data Center Construction Manager-Will Relocate Anywhere In US
Information technology manager job in Baton Rouge, LA
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
For this vacancy, we are seeking only those that can relocate to WI, TX, NM or other parts of the United States. **Please note at the top of your resume if you are open to relocation to other US locations*** (will search resumes with keyword Relocation)
**Responsibilities**
Key Responsibilities:
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
For this vacancy, we are seeking only those that can relocate to WI, TX, NM or other parts of the United States. **Please note at the top of your resume if you are open to relocation to other US locations*** (will search resumes with keyword Relocation)
Required Skills
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Senior Data Center Design Manager
Information technology manager job in Baton Rouge, LA
Job ID 248626 Posted 20-Nov-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, Data Centers, Project Management **About the Role:** The Senior Data Center Design Manager will be responsible for managing the design process from campus planning/basis of design stage through issuance of construction drawings. This includes building matrixed design teams from internal and external design services partners/providers, facilitating the creation of a shared plan for the execution, and oversight of design services provided by the Developer partner team in support of construction activities. The ideal candidate will have a strong understanding of building construction and/or design, and excellent communication and interpersonal skills.
This is a remote role with 10%-30% of travel anticipated.
**What You'll Do:**
+ Manage all areas of project management for multiple real estate projects. This includes planning, design, construction, occupancy, and closeout.
+ Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification.
+ Facilitate planning and kickoff workshops with internal & external stakeholders;
+ Facilitate design reviews in partnership with external partners;
+ Facilitate large scale workshops as necessary;
+ Author scopes of work for contracts and gain buy-in from internal stakeholders;
+ Issue and administer contracts;
+ Define and track deliverables from various parties;
+ Track of cost, schedule, progress and scope;
+ Provide health reporting on cost, schedule, scope and progress;
+ Build optimal design teams from matrixed internal stakeholders and the strategic procurement of external partners;
+ Change management for project scope and design contracts;
+ Facilitate technical decisions in-line with project needs;
+ Coordinate design activities with procurement and construction;
+ Provide clear and transparent communication with all internal stakeholder and external partners; and
+ Ensure the issuance of engineering information to the right party, at the right time, in the right format
**What You'll Need:**
+ Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ The innovative mentality to develop methods that go beyond existing solutions.
+ Experience managing and coordinating between teams.
+ Professional licensure (PE, NCARB, RA) is preferred.
+ Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
+ In-depth knowledge of Google Suite products.
+ Expert organizational skills with an advanced inquisitive mindset.
+ Prior experience with data center design and/or construction is preferred
**Disclaimer:**
Please be advised that effective January 1, 2025, CBRE Project Management and Turner &Townsend was consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with Turner & Townsend PJM US LLC, you will subsequently transfer directly to Turner & Townsend at a date to be determined.
Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $170,000 annually and the maximum salary for this position is $200,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
IT Statewide Manager 3 (Cost Allocation Manager)
Information technology manager job in Baton Rouge, LA
The Division of Administration/Office of Technology Services has a vacancy. This position is located in Operations Section. This job title has an assigned pay grade of TS-317. Req. 215573 The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems Intelligently, increasing the rate of project success, and fostering a skilled and professional staff.
Provides direction, plans, organizes, training, and controls the work of the IT Services. Management and Forecasting OTS Office of Operations, Forecast and Demand Management (FDM) unit for Cost Allocation and Billing. Coordinates work by scheduling assignments and directing the work of subordinate staff. Plans, assures implementation, reviews and evaluates results, and reports results to the FDM IT Director 1.
The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:
* Overseeing the state's capital construction program
* Working to provide state and federal grants for community development
* Development of the state budget
* Providing technology services
* Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
* Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes
Seven years of experience in information technology or administrative services; OR
Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR
An associate's degree in information technology plus five years of experience in information technology or administrative services; OR
A bachelor's degree plus five years of experience in information technology or administrative services; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR
A master's degree plus four years of experience in information technology or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
As the Product Owner, this person will oversee and manage the implementation and administration of the OTS Connect Billing Portal. Serves as the Super Admin for the OTS Connect Billing Portal system, providing access to both internal OTS staff and customer agencies/entities security administrators, and assigning portal roles, including the administration of internal user access and security permissions.
Leads all customer portal focus groups. The purpose of the focus group is to solicit direct feedback from customers for future enhancements, improve user experience, and gather direct customer feedback.
Lead Architect in the design and implementation of all new and existing technologies within the Business section. This person will be the Technical Lead when working with OTS Information Security Services (InfoSec) to ensure all technologies are following the state and federal security policies. In addition, this person will be responsible in design and architectural review with other OTS sections as required.
Manages the development, maintenance, and analysis of multiple cost allocation models, which allocate all agency costs to appropriate OTS lines of service for use in the rate development process.
Leads the development of OTS revenue and expenditure budget forecasts.
Responsible for maintaining compliance with all state and federal cost allocations, cost recovery, and financial reporting governances.
Coordinates with the Office of Planning and Budget and the Department budget to forecast demand for IT services and associated funding requirements. Comply with the associated funding requirements to submit as the OTS Statewide adjustment.
Develops and maintains the OTS financial structure by establishing all applicable cost codes required for OTS cost allocation process for fiscal operations. Provides cash flow analysis and develops projections on expenditure and revenue patterns.
Manage the outstanding receivables by assisting staff with any outstanding customer issues. Review and approve all expenditure corrections as needed for proper cost allocation, ensuring all correcting entries are completed in LaGov within the current fiscal month for proper allocation of cost. Manages all personnel allocation of costs.
Conducts cost-benefit analysis to support capital investments in Information Technology systems and services.
Determines highly complex IT budgetary requirements associated with the investments and methods of cost recovery.
Track, monitor, and report OTS performance in the delivery of services through benchmarking and balanced scorecard analysis.
Position-Specific Details:
Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent-status classified employee.
Compensation: Depends on the qualifications of the selected candidate.
Louisiana is a "State as a Model Employer" for People with Disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: ****************
Manager - IT SOX Risk Advisory
Information technology manager job in Baton Rouge, LA
At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.
EisnerAmper is seeking a Manager, IT SOX Risk Advisory to join our Risk & Compliance Services practice. The role will focus on IT SOX Audit, Internal Audit, IT General Controls, Automated Controls, Key Report Testing, Root Causes Analysis, Impact Analysis, and Remediation. The role will compare, complete and ensure the accuracy and compliance of client engagements to meet the Firm's strategic goals and initiatives. The IT Risk, Data Privacy & Security team drives value by delivering a range of IT-oriented risk advisory solutions rooted in risk management standards and technical expertise. We are seeking someone who thrives in a growing environment and providing clients with exceptional services.
What it Means to Work for EisnerAmper:
* You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
* You will have the flexibility to manage your days in support of our commitment to work/life balance
* You will join a culture that has received multiple top "Places to Work" awards
* We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
* We understand that embracing our differences is what unites us as a team and strengthens our foundation
* Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
What Work You Will be Responsible For:
* Oversee IT SOX internal audit and risk management engagements within the Risk and Compliance Services practice.
* Lead other types of consulting engagements such as IT SOX Internal Audit Co-Sourcing/Outsourcing, IT SOX Management Assist, IT Risk Assessments, IT Segregation of Duties Reviews, ITGC Reviews, HITRUST and Special Projects as necessary
* Project manage IT SOX 404 engagements including conducting walkthroughs, designing and leading internal control testing with periodic status updates to client's management
* Prepare scoping and risk assessments or Internal Audit universe using a risk base methodology
* Prepare Audit Committee presentations and attend Audit Committee meetings, when necessary
* Maintain client relationship and tailor the engagement to meet the client's needs and expectations, while also working on internal initiatives. Own beyond the lifecycle of current project.
* Review workpapers from both big picture and detail perspectives, and work product requires little to no updates from senior colleagues after submission
* May be required to occasionally work extended hours or travel/to work from different firm offices and/or client locations
Basic Qualifications:
* Bachelor's degree in relevant discipline (e.g., Accounting, Finance, Computer Science, MIS, Statistics, Data Analytics, Auditing, or IT Related Field) required
* 6+ years of experience in the fields of internal audit, assurance, consulting, advisory services, or a related field, either in professional services or industry
* Professional Certification such as CIA, CISA, CISM, CISSP, CIPM, CIPP, CFE, CCSFP or CPA required
Preferred/Desired Qualifications:
* 6+ years of public accounting IT SOX external audit experience with working in internal audit, assurance, consulting, advisory services, or a related field.
EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law
About our Risk & Compliance Team:
Specializing in services such as risk advisory and technology risk, RCS employees aren't just passionate about technology, but we see it as our driving force for innovation and forward thinking. We're committed to serving as advocates to our clients, enabling them to navigate, transform, secure, and maintain processes and controls they need to reach their unique goals. Whether it's complying with a new regulatory requirement or automating controls within a process, providing peace of mind for those "what's next" moments is our mantra and unique promise to clients.
Risk & Compliance Services employees are encouraged to think like an owner when supporting clients. Through this entrepreneurial and business-first mindset, we're pushed to take a step outside of our comfort zones and deliver solutions that both create a lasting business impact for our clients and allow us to grow as professionals.
Our core values of trust, integrity and accountability allow us to act as strategic innovators. Because when we build trust with each other, we can bring new ideas to the table and execute them without fear of failure.
About EisnerAmper:
EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.
Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.
Should you need any accommodations to complete this application please email: *********************************
#LI-LH1
#LI-Hybrid
#LI-Remote
Preferred Location:
Philadelphia
For NYC and California, the expected salary range for this position is between
85000
and
150000
The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
Auto-ApplySenior IT Auditor
Information technology manager job in Baton Rouge, LA
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
**Day to Day**
At Indeed, our mission is to _Help People Get Jobs_ . Our products help transform the lives of millions of people by connecting them with meaningful employment.
The Senior IT Auditor will join Indeed's expanding Internal Audit team. You will provide impartial assurance and advisory services for the company's technology environment. This includes reviewing IT risk management, governance, and internal control systems.. This role is responsible for leading IT-focused audits and helping shape the risk-based IT audit plan. You will evaluate IT risks and controls across infrastructure, applications, and processes. Using data-driven insights, you'll assess risk mitigation, boost resilience, ensure compliance, and improve operational effectiveness.
We are seeking an experienced IT auditor with excellent technology risk and compliance capabilities. The right person for this role will thrive in a dynamic, high-growth technology company. You should be comfortable evaluating IT risks across infrastructure and applications and assessing the effectiveness of IT General Controls and security practices. We're looking for someone who uses technology and data-driven approaches to identify risks, enhance controls, and drive business improvements.
**Responsibilities**
+ Assist in the development and execution of risk-based internal audit plans focused on the company's IT environment.
+ Perform integrated audits across diverse business functions aimed at evaluating the design and operational effectiveness of IT controls.
+ Test IT infrastructure (servers, networks, databases, operating systems) and business applications (financial reporting, payroll, procurement, etc.), documenting results in accordance with audit standards.
+ Support the SOX Compliance Program by assessing IT General Controls (ITGCs) and application controls across key technology domains (security, change management, access, operations).
+ Assess accessibility compliance of software products, including evaluating controls and development practices for adherence to WCAG standards and related regulatory requirements.
+ Contribute to audit planning, testing, and reporting while developing data-driven recommendations and validating management action plans for effective remediation.
+ Stay current with regulatory changes and emerging trends in data privacy, cybersecurity, and audit analytics, collaborating with management to bring innovative data approaches to internal audit practices aligned with organizational goals.
**Skills/Competencies**
+ Bachelor's degree in Computer Science, Management Information Systems, Accounting, Finance, or related discipline.
+ Professional certification such as CISA, CIA, CISSP or being on track to complete any of these certifications.
+ Proven knowledge of IT general and application controls, system development, cybersecurity, technology operations, business continuity, and disaster recovery.
+ Familiarity with SOX/J-SOX, SOC, COSO, COBIT, ISO, ITIL, NIST, and accessibility standards such as WCAG relevant to IT audit and software product compliance.
+ 5+ years of internal audit experience with proven ability to apply data analytics, critical thinking, and problem-solving skills to extract meaningful insights from complex qualitative and quantitative datasets.
+ Self-motivated and adaptable, with the ability to work autonomously or collaboratively in a fast-paced, cross-functional environment while managing multiple priorities to support team performance and audit commitments.
+ Strong communication and relationship-building skills, with the ability to convey data-driven insights to diverse stakeholders, supported by high attention to detail, organizational discipline, and a proactive approach to continuous learning and process improvement.
**Salary Range Transparency**
US Remote 66,000 - 99,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at ****************************************
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
Reference ID: 46193
Manager - IT Audit
Information technology manager job in Baton Rouge, LA
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
+ Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
+ Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
+ Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements.
+ Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
+ Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
+ Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
Risk & Governance
+ Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
+ Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
+ Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
+ Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture.
Collaboration & Communication
+ Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
+ Communicate audit results, risk insights, and recommendations clearly to management across geographies.
+ Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution.
+ Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
Leadership & Development
+ Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners.
+ Foster collaboration, innovation, and continuous improvement within the IT Audit function.
+ Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard.
**Qualifications**
REQUIRED
+ Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline.
+ Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent.
+ 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred).
+ Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs.
+ Familiarity with cloud platforms, identity management, and data governance processes.
+ Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination.
SKILLS
+ Experience using AuditBoard or similar GRC/audit management tools is a plus.
+ Excellent analytical, communication, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, global environment.
+ Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia).
+ Occasional travel (domestic and international) may be required.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this.
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
Manager, Maintenance Support Services
Information technology manager job in Baton Rouge, LA
The Manager Maintenance Support Services role is to oversee the team contained within the maintenance support services facility. It is their responsibility to ensure best in class processes for vehicle maintenance are upheld while managing all expenses related to maintenance and damage repairs. Primary emphasis will be placed upon the repair of HLE and TNC vehicles. Responsibilities include minimizing vended repair costs and transportation expenses, while ensuring optimization of Hertz maintenance staff, quick repair turnaround time, low out of service rates, and maintaining high-vehicle quality across the division. The Manager will be familiar with vehicle mechanical repairs as well as minor body damage repairs.
+ Lead initiatives internally and externally to minimize maintenance costs and improve fleet availability
+ Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards.
+ Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to vehicle OEM and Hertz maintenance programs
+ Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age.
+ Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition.
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, and warranty work covered by OEM
+ Optimize the utilization of Hertz internal repair technicians
+ Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases.
+ Manage vended shops deliverables, ensure capacity to deliver expected OOS results.
The salary for this position is **$65,000/yr + bonus potential + company vehicle**
Schedule: **Tuesday-Saturday**
While this position is remote, the ideal candidate will be required to sit in either the **Atlanta** or **Dallas** area
**Educational Background:**
Four-year college degree preferred, HS diploma required
Technical Certifications, automotive mechanical repair and body damage
**Professional Experience:**
3 years of previous maintenance management experience
Experience working in cross functional teams
LSS certifications a plus (YB, GB)
**Knowledge:**
LSS experience
Strong technical vehicle knowledge
Familiarity with Hertz rental practices and/or RAC operations a plus
**Skills:**
Leadership
Familiar with Automotive technology
Inventory Management
Training & Development
Process Oriented
Computer literate and detail oriented
**Competencies** :
Drives Execution
Effective Communication
Manage up and down support chain
Drive Collaboration
Effective Communication
Mentor and coach
Builds Talent
Demonstrates Initiative
Display Region Perspective
Operational Excellence
Passion for Customer Service & Stakeholder Success
Strategic Thinking
Principled Leadership
Use Insightful judgment
Trust and Integrity
Personal Accountability
Agility and Adaptability
Change manager
Principled leadership - high level of integrity.
Detail oriented
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Manager Network Operations - Public Sector
Information technology manager job in Baton Rouge, LA
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Manager, Network Operations is a vital position responsible for planning, staffing, organizing, and managing the staff and infrastructure of an existing wide area network. This is a middle level management position which requires strong managerial and leadership capabilities as well as sound interpersonal communication skills for interactions with customers, contractors, and internal corporate personnel. This position will report directly to the Director, Federal Program Management and will provide leadership and direction to ensure required actions are taken to meet customer requirements.
**The Main Responsibilities**
+ Fulfills the contract's requirement for an on-island representative to provide immediate local support for in-person meetings
+ Act as the program manager's liaison and be capable of a 1-hour response for a face-to-face meeting during business days.
+ Provides technical expertise for deployed equipment (encryption, emulation, etc.)
+ Leads all testing activities, ensuring they meet contractual requirements and acceptance criteria
+ Provides troubleshooting and configuration expertise, applying methodical, experience-based circuit analysis to resolve performance issues.
+ Validates results, determines corrective action, and confirms readiness for government review/acceptance.
+ Delivers support to business development through constant customer interface
+ Develops or enhances current policies, procedures or reporting templates, and obtains feedback from all affected groups to meet customer requests
+ Interfaces with customers on service performance and assisting with coordinating downtime for ASIs, PMIs, and exercises
+ Develops and presents professional impromptu and prepared briefings to senior level military and civilian leaders
+ Composes professional written documentation to support the diverse operations environment
+ Formulates quick, sound decisions based on experience, established procedures, and available data
**What We Look For in a Candidate**
**Qualification**
For management roles, 5+ years related experience and 1+ year previous supervisory / leadership experience:
- Active Secret security clearance required.
- Knowledge and familiarity with various testing gear for optical networks - Viavi and EXFO
- Maintain familiarity with various vendor platforms for optical networks - Ciena, Cisco, Juniper
- Knowledge of long haul communications equipment such as SONET, ATM, fiber optical multiplexers and DWDM and understanding of LAN/WAN software/hardware technical support
- Previous experience with Government networks and customer
- Extensive experience in the Information Technology field and working in a fast paced operations center environment
- Ability to work in a high stress environment and collaborate very closely with peers
- Knowledge of physical, operational, and communication security processes and procedure
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$108,896 - $145,195 in these states: HI
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340341
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
IT Support Manager (L1 & L2) - MSP, VoIP & Fiber ISP
Information technology manager job in Hammond, LA
About Us
We are a Managed Services Provider (MSP), VoIP Provider, and Fiber ISP delivering cutting -edge technology solutions to businesses. Our services include managed IT support, network infrastructure, VoIP systems, and fiber internet solutions.
We are expanding our team and looking for an IT Support Manager who can handle Level 1 & 2 support tickets, manage SLAs/KPIs, improve documentation, and oversee support operations. This position will also require occasional travel to customer sites, data centers, and remote office locations.
This role is hands -on and leadership -oriented, requiring someone with strong troubleshooting skills across Windows, Linux, networking, VoIP, security, automation, and cloud technologies while also ensuring documentation, process improvements, and service delivery meet high standards. This position is also on -call for nights/weekends as needed.
Key Responsibilities
Technical Support & Troubleshooting (L1 & L2)
Provide hands -on troubleshooting for Windows, Linux, and mac OS systems.
Manage Active Directory (AD) structure, Group Policy (GPO), hybrid AD environments.
Troubleshoot networking issues (firewalls, VLANs, VPNs, BGP, DHCP, DNS, routing).
Configure and maintain MikroTik, Juniper, and other enterprise network devices.
Diagnose and resolve VoIP issues (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Perform packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Support Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
Maintain and troubleshoot hyper -converged environments (Hyper -V, VMware, StarWind, TrueNAS Scale, Proxmox).
Manage Veeam backup & disaster recovery solutions.
Implement security hardening, endpoint protection, and compliance measures.
Automate repetitive tasks using PowerShell, Python, or Bash scripts.
Documentation, SOPs & Process Improvements
Maintain and improve documentation in ITGlue, Hudu, Confluence, and Wiki systems.
Create and update Standard Operating Procedures (SOPs), knowledge base articles, and internal training materials.
Establish a weekly documentation quota to ensure consistent documentation of systems, processes, and resolutions.
Identify and implement process improvements and automation to enhance efficiency.
Management, SLA, KPIs & Reporting
Ensure SLA compliance for ticket response and resolution times.
Track KPIs for IT support performance and identify areas for improvement.
Generate and present weekly/monthly reports on SLA compliance, ticket resolution, and documentation progress.
Work with leadership to refine IT processes, service delivery, and automation.
Conduct periodic performance reviews and mentorship for junior technicians.
Travel & On -Call Responsibilities
Travel to customer sites, data centers, and remote office locations as needed for support and project work.
Be available for on -call rotations for nights, weekends, and critical incidents.
Ensure urgent issues are addressed promptly and escalations are handled effectively.
RequirementsQualifications & Skills
Required Experience & Knowledge
3+ years in an MSP, ISP, or enterprise IT environment handling L1/L2 support.
Strong expertise in Windows Server, Active Directory (GPO, OU design, hybrid AD).
Linux system administration (Ubuntu, CentOS, Debian, Rocky).
Hands -on experience with MikroTik, Juniper, and enterprise network infrastructure.
VoIP troubleshooting (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Experience with security hardening, MFA, Zero Trust, endpoint protection.
Backup & DR solutions (Veeam, Datto, Unitrends, TrueNAS, ZFS, BTRFS).
Proficiency in PowerShell, Python, or Bash scripting for automation.
Preferred Experience (Not Required, But a Plus!)
Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
ImmyBot, Rewst, and RMM tools (NinjaRMM, Datto RMM, Automate, Kaseya, Auvik, etc.).
SIEM, log analysis, and security frameworks (NIST, CIS, SOC2).
ISP network management (BGP, OSPF, MPLS, PPPoE, VLAN -based L2 transport).
Soft Skills & Attributes
Ability to work independently with minimal documentation and troubleshoot unknown issues.
Strong documentation and organizational skills.
Excellent communication and customer service skills.
Ability to work under pressure and handle multiple priorities.
Mentorship and leadership skills to train junior staff.
Certifications (Preferred but Not Required)
CompTIA A+, Network+, Security+
Microsoft 365 Certified: Modern Desktop Administrator
Cisco CCNA or Juniper JNCIA
VoIP/SIP certifications (SIP School, FreePBX, 3CX)
Azure Administrator Associate or AWS Certified Solutions Architect
Performance Expectations
✅ Handle and resolve Level 1 & Level 2 tickets efficiently.
✅ Ensure 100% SLA compliance for all tickets assigned.
✅ Produce weekly KPI and SLA reports for management review.
✅ Meet the documentation quota for ITGlue/Hudu/Confluence.
✅ Identify inefficiencies and propose automation solutions.
✅ Mentor and guide junior IT staff members.
✅ Be available for on -call shifts as needed.
✅ Travel to customer locations, data centers, and remote sites when required.
BenefitsWork Environment & Benefits
✔ Competitive salary based on experience.
✔ Hybrid work environment (remote & on -site as needed).
✔ Travel opportunities to customer locations & data centers.
✔ On -call pay for after -hours support.
✔ Health, dental, and vision insurance options.
✔ Ongoing training and certification support.
✔ Career growth opportunities within the company.
Why Join Us?
This role is ideal for a technical leader who can manage L1/L2 support, drive IT documentation, ensure SLA/KPI compliance, automate processes, and travel for hands -on support. If you want to take ownership of IT support operations and work with cutting -edge tech, apply today!
Project Manager - Valve Services
Information technology manager job in Baton Rouge, LA
ESSENTIAL RESPONSIBILITIES * This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. The candidate must be detail-oriented, self-motivated, and able to work independently at various locations throughout our territory.
* Manage execution of outage scope including budget, schedule, resources, and status updates.
* Communicate technical information, concepts, and ideas verbally and in writing.
* Assess conditions and make calculated decisions under pressure and time constraints
* Perform field observations of personnel to reinforce standards and expectations and identify gaps in performance.
* Perform pre-outage walkdowns and risk assessments
* Ensure milestones are met as defined in the project plan
* Maintain a continuous improvement mindset; participate in pre-outage challenge meetings and post-outage critiques
* Assume responsibility for related duties as required or special projects as assigned
* Available to travel out of town for multiple weeks in a row, and occasionally work 12-hr shifts for up to 13 days in a row.
* Follow John H. Carter Co., Inc. policies, procedures and methodologies.
Knowledge, Skills, and abilities required
* Proficiency in outage planning and scheduling.
* Knowledge of startup and shutdown sequences
* Technical understanding of process control equipment and its applications (valves, actuators, instrumentation, etc)
* Skilled at reading and interpretation of Electrical Schematics and P&ID's
* Proficiency in Office365 apps: Microsoft Excel, Teams, and OneDrive
* Preferred Software Exp: SAP, Maximo, Primavera P6, Microsoft Project
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
IT Support Technician I - Baton Rouge, LA
Information technology manager job in Baton Rouge, LA
Turner Industries is a fully diversified industrial contractor. We help move the world forward by providing responsive, innovative solutions designed to increase plant production, reduce costs, reduce downtime, and even prevent shutdowns. Headquartered in Baton Rouge, LA, Turner Industries has over 20,000 employees with offices and job sites across the United States. Our single-solution approach in the petrochemical, refining, energy, pulp and paper, and related industries has made Turner one of the nation's top industrial contractors and earned us the No. 1 spot on ABC's 2024 Top Performers list. People are at the heart of everything we do. Their safety, security, and satisfaction have always been our top priorities. For proof, look no further than our strong working relationships and extraordinary workforce.
Turner Industries Group has an opening for an IT Support Technician I to join our Information Technology team in Baton Rouge, LA. The role of the Operations Support IT Technician I is to provide technical assistance to Turner employees in a friendly, reliable, and dependable manner. This includes but is not limited to processing incidents and requests from start to completion. The employee will utilize a combination of internal and external resources with the sole function of being the main point of contact for these service requests.
Essential Qualifications:
* Minimum High School Diploma or GED Equivalent plus 2 years of secondary education or equivalent work experience
* Minimum of 6 months experience in an IT Support Role
* Credentials preferred
* Must be a customer service minded professional
* Must possess excellent communication, interpersonal, organizational, and problem-solving skills
* Post-offer drug/alcohol screen and physical evaluation and background check
* Pass the required safety courses and comply with all required safety guidelines for OSHA, TWIC, and site-specific standards
* Maintain a current valid Louisiana Driver's license
* Meet Operations Support customer service standards
* Some knowledge of computer and common software applications such as Microsoft Office and Google Workspace; ability to communicate effectively orally and in writing, understand and execute oral and written instructions, and organize workload; must have excellent interpersonal skills, be able to listen, understand and analyze problems over the phone is preferred but not necessary
* Applicant/employee must not pose a direct threat to the health or safety of others in the workplace
Functional Requirements:
Address users in a friendly, courteous, and professional manner at all times; answer, evaluate and prioritize incoming voice and electronic customer requests; document all information given and received in the service desk application to track calls, emails, walk-ups, and project tasks; manage time and assignments efficiently to complete all ongoing projects, tasks, and deliverables; load and configure the company standard image on all new and existing computers; assist in maintaining an accurate inventory of computers, peripherals and software including but not limited to keeping records updated as needed in the help desk system; adhere to all company and operations support policies, procedures, and standards; advise and instruct end users on the necessary activities to achieve solutions and minimize call back; answer users inquire in person and/or via telephone concerning computer issues including hardware, software, and network; install hardware and peripheral components including but not limited to monitors, keyboards, printers, and other misc. hardware; all hardware and software vendors to request service regarding defective products; participate in on-call rotation as assigned; perform additional assignments per supervisor's direction
Compensation
Final agreed upon compensation is based upon individual qualifications and experience.
Benefits
Depending on your employment status, benefits include health, dental, vision, life, ADD, voluntary life / ADD, disability benefits, leaves of absence, 401k, paid time off, paid holidays, telehealth access, and employee assistance program.
Physical Involvement:
Employee may be required to do the following: reaching in all directions; handling and manipulating objects and materials; coordinating the movement of eyes, hands and fingers to operate machines and equipment; lifting 30 to 50 pounds from ground level, waist level, and/or overhead; carrying objects, etc.; standing; sitting; walking; seeing with or without correction; hearing with or without correction; typing/data entry
Turner Industries is an equal employment opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and/or protected veteran status in accordance with governing law.
Director - Information Systems Analytics & Reporting
Information technology manager job in Baton Rouge, LA
The Information Systems Analytics and Reporting Director is a results-driven leader responsible for the implementation, optimization, and strategic direction of analytics and reporting systems that drive measurable business outcomes. This role ensures seamless integration and functionality across all clinical and financial operations, consistently prioritizing high-impact initiatives and delivering results ahead of schedule. The Director will lead initiatives to enhance quality performance, streamline operations, and improve patient experiences while exceeding compliance and regulatory standards.
You will drive technology-enabled analytical transformation, manage vendor relationships, oversee system enhancements, and collaborate with key stakeholders to align IS capabilities with organizational goals. Your leadership will directly impact financial outcomes, patient satisfaction, and operational efficiency. This position reports to the Chief Information Officer (CIO).
Requirements:
Education: Bachelor's degree in Information Management, Data Science, Healthcare Administration, or a related field required.
Experience: Minimum of 5 years of relevant experience, including at least 3 years in healthcare management with specialization in Information Systems, project management, product development, and/or technology leadership.
Epic Expertise: Proven experience with the Epic EHR system required.
Healthcare Knowledge: Clinical and/or healthcare operations background preferred.
Regulatory Familiarity: Knowledge of JCAHO standards, federal reporting requirements, and healthcare data governance is preferred.
Leadership: Demonstrated ability to lead cross-functional teams, manage competing priorities, and deliver results in a fast-paced, high-impact environment.
Communication: Excellent communication and collaboration skills, with the ability to engage effectively across all levels of the organization, from technical teams to executive leadership.
Responsibilities:
Lead the enterprise strategy for analytics and reporting, with a strong focus on Epic optimization, automation, and data integration.
Drive analytics initiatives that improve clinical outcomes, operational efficiency, and financial performance.
Partner with clinical, financial, and operational leaders-including the CFO-to enhance financial reporting accuracy and streamline revenue cycle analytics.
Oversee data governance, reporting standards, and analytics infrastructure to ensure accuracy, integrity, and accessibility.
Leverage automation, AI, and predictive analytics to accelerate workflows and deliver actionable insights.
Educate and guide leaders and staff on Epic functionality, system enhancements, and analytics best practices.
Develop and monitor key performance indicators (KPIs) to measure success and demonstrate ROI.
Lead high-performing teams that foster innovation, accountability, and continuous improvement.
Manage budgets, vendor relationships, and resource planning to align technology investments with organizational goals.
Collaborate across departments to align analytics initiatives with enterprise-wide strategies and priorities.
Pay Range:
Salaried; Exempt Position
$92,851 - $153,000
Compensation commensurate with experience
Schedule:
Full-Time
Monday - Friday
A Work Experience with Purpose
Woman's is one of the largest specialty hospitals in the country dedicated to the care of women and infants. Nationally recognized for exceptional patient care, innovative programs, and a supportive work environment, we consistently exceed state and national benchmarks for patient satisfaction-a reflection of our commitment to those we serve.
We're home to Louisiana's largest delivery service and perform thousands of procedures annually, including over 8,500 surgeries and 35,000 breast procedures. Woman's was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence, and we're honored to be named one of Modern Healthcare's Best Places to Work in Healthcare year after year.
We are proud of the care our staff provides to patients - and to one another - every day.
For more information or to contact the recruiter for this position, e-mail ***********************.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.
Easy ApplyLead IT Specialist - Software Governance
Information technology manager job in Baton Rouge, LA
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyStaff Technical Program Manager, Infrastructure
Information technology manager job in Baton Rouge, LA
**The Role** GM's Infrastructure Engineering organization seeks a Technical Program Manager (TPM) to lead the strategy, planning, reporting, and execution of Infrastructure Engineering programs across multiple teams. In this role, you will play a critical leadership role supporting a diverse set of Infrastructure Engineering teams, including Infrastructure Platforms, Developer Platforms, Vehicle Services Infrastructure, Global Networks, Software Delivery, and Software Quality. This position is responsible for driving roadmap planning and execution across multiple teams, ensuring that engineering initiatives are delivered on time and meet high-quality standards. The ideal candidate understands the complexities of cloud and on-prem infrastructure, excels in program management at scale, and is passionate about building robust, scalable infrastructure systems.
We are seeking a TPM who demonstrates strength in three key areas:
+ **Technical Expertise:** Possessesbroad software engineering knowledge with deep experiencein infrastructure automation, internal developer platforms, cloud architectures, or similar infrastructure engineering fields.
+ **Program Management:** Has hands-on experience directing cross-functional, highly technical programswhile tracking and reporting on progress, resourcing requirements,and risks
+ **Communication:** Can clearly convey complex technical concepts to diverse audiences, building trust and ensuring understanding among stakeholders
**What** **Y** **ou'll** **Do**
+ Leadandoptimizeplanning cycles for the Infrastructure Engineering organization, including H1/H2 and quarterly strategic and operational planning
+ Coordinateand driveprogramexecution reviews, providing transparent progress reporting to leadership and stakeholders
+ Collaborate closely with engineering, product, and program teams to align roadmaps and resolve dependencies
+ Partner with stakeholders and cross-functional leads to define program scope,objectives, key milestones, deliverables, and measurable success metrics for ongoing and future engineering initiatives
+ Proactively manage risks and drive the development of clear communication frameworks to ensure alignment, transparency, and stakeholder engagement throughout the program lifecycle
**Your Skills & Abilities (Required Qualifications) **
+ 8+ years of experience in software engineering organizations
+ Several years of experience as a TPM or in a comparable role, witha track recordof delivering complex, cross-functional infrastructure programs end-to-end
+ Experience leading structured planning cycles (e.g., quarterly, H1/H2) and operating reviews in a large engineering organization
+ Exceptional organizational, analytical, and problem-solving skills, with the ability to adapt quickly toambiguous and/orchanging priorities
+ Outstanding interpersonal and communication skills, including the ability to influence without direct authority and build trust across diverse teams
+ Deep understanding of modern software development practices, toolchains, and developer workflows
+ Strong technicalskills,including the ability to discuss system architectures, evaluate tradeoffs, and engage deeply with engineers on technical topics.
**What Will Give You** **A** **Competitive Edge (Preferred Qualifications) **
+ Extensive hands-on experienceas asoftware engineerorcomparable technicalrole, with a strong focus on infrastructure-related areas
_Compensation_ : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
+ The salary range for this roleis $157,100to $326,900.The actual basesalarya successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentivepayprogram offers payouts based on company performance, job level, and individual performance.
_Benefits:_
+ Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuitionassistanceprograms, employeeassistanceprogram, GM vehicle discounts and more.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
IT NOC Offering Lead
Information technology manager job in Baton Rouge, LA
**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Startup & New Offering Development
+ Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch.
+ Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services.
+ Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset.
+ Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability.
+ Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency.
+ Sales & Business Development
+ Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services.
+ Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams.
+ RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted.
+ Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals.
+ Leadership & Team Management
+ Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation.
+ Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model.
+ Network Operations & Service Delivery
+ Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs.
+ Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus.
+ 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role.
+ Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential.
+ Experience managing global or geographically dispersed teams (onshore/offshore).
+ Experience in a startup, greenfield project, or new product launch environment is highly desirable.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
+ Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
+ Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools.
+ Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting.
+ Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset.
+ Superior communication, presentation, negotiation, and client-facing skills.
+ Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Senior Managing Director**
**Working Conditions**
+ Professional remote office environment.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $160,000.00 - USD $220,000.00 /Yr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103676_
**Category** _Business Development_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
Director of Health Information Management - Coder
Information technology manager job in Baton Rouge, LA
Our consultants are proven, results-oriented healthcare professionals with deep experience in accelerating change and improvement.
Job Description
We are currently seeking a talented Director of Health Information Management to join a dynamic and growing team. This position is responsible for ensuring the services provided by the Health Information Department meets the needs of both internal and external customers. Those services include creating and maintaining all medical records; ensuring patient information remains confidential and secure; providing the chart and/or information to authorized users in a timely manner and assessing the accuracy and completeness of medical record documentation.
Qualifications
Bachelor's Degree in Health Information Management or equivalent experience strongly preferred
Associates Degree or equivalent experience required
Certified Professional Coder certification through AAPC or AHIMA required
RHIA or RHIT strongly preferred
Seven or more years of demonstrated experience in health information management, preferably in an inpatient rehabilitation hospital
Three years of Health Information Management supervisory experience is required
Knowledge of State and Federal laws governing the release of protected health information
Knowledge of ICD10CM diagnostic and procedure coding required
Knowledge of the Federal requirements of the Prospective Payment System in the acute inpatient rehab setting
Knowledge of regulations, accreditation and professional standards of practice for health information management
Demonstrated experience in managing inpatient, outpatient and physician coding process, preferably in the rehabilitation environment
Good communication skills with the ability to understand and react effectively to the unique needs of customers
Keyboard skills and computer literacy
Interest in maintaining professional development and continuing education on health information issues
Ability to perform critical thinking, analysis and problem-solving skills
Flexibility, creativity and adaptability in dealing with people and problem
Keywords: Manager Health Information Management, Coding Manager, Coding, Manager of HIM, HIM Manager, Health Information Management Manager, Health Information Manager, HIM Manager, HIM Supervisor, Supervisor Health Information Management, Director HIM, Director Health Information Management, healthcare, hospital, iCD-10, CPT, inpatient, RHIT, Operational Improvement, HIS - EMR Assessment, Document Management, EHR/IT Steering Committee, Business Planning/Cost Reduction, Regulations, Legal Health Record, Compliance, Education/Training, HIPAA/HITECH, Standards/Productivity, ICD-10, Committees, Physician Relations, Electronic Medical Record
Additional Information
All your information will be kept confidential according to EEO guidelines.
Information Technology Manager
Information technology manager job in Baton Rouge, LA
Job Description
The Information Technology (IT) Manager oversees day-to-day information technology operations at CareSouth Medical and Dental. This position provides direct supervision to the IT Technicians, manages IT-related projects and deployments, oversees equipment lifecycle processes, and serves as a primary liaison for vendors and service providers. The IT Manager ensures the Help Desk operates efficiently, leads implementation of new technologies across sites, and assists with backend administrative tools and infrastructure support in collaboration with the CIO.
REQUIREMENTS:
The candidate is required to have a bachelor's degree in Computer Science, Information Systems or a related field, preferably a Master's. Experience is not a substitute for a degree.
Strong computer skills (Word, PowerPoint, and Excel)
Strong team based, results oriented, analytical, and problem-solving skills.
Minimum 5 years of experience in IT, with at least 2 years in a supervisory or project leadership role.
Experience in a healthcare or clinical setting strongly preferred.
Strong project management and help desk operations experience.
Familiarity with Microsoft 365 administration, Teams, and SharePoint.
Understanding of HIPAA, NIST, and cybersecurity standards.
Strong analytical, organizational, and communication skills.
Ability to adapt to diverse technical environments and multitask.
Working knowledge of health care and/or community or public health required. FQHC preferred.
Must have excellent written and oral communication skills.
Must have the ability to organize, prioritize and work independently as well as schedule and produce work in a timely manner.
Must have own transportation, license and vehicle insurance.
Chief Information Officer
Information technology manager job in Baton Rouge, LA
The Chief Information Officer (CIO) serves as the senior technology leader for the college system, responsible for providing strategic vision, leadership, and oversight of all information technology operations and initiatives. The CIO ensures that technology services, systems, and infrastructure effectively support the system's mission and its colleges. This role oversees enterprise systems, cybersecurity, network and data center operations, application development, IT procurement and contracts, and collaborative governance of IT priorities across the state.
College: LCTCS
Department: Operations
Sub department: Information Technology
Type of Appointment: Full time - Regular
Salary: Will be commensurate with both education and experience.
Duties and Responsibilities:
Strategic Leadership & Governance
• Provide vision, direction, and leadership for system-wide IT strategy, aligning with institutional goals.
• Lead the state-wide IT steering committee, ensuring collaboration, transparency, and shared decision-making among colleges.
• Serve as a trusted advisor and partner to college leadership, providing guidance on technology initiatives, digital transformation, and IT investments.
Digital Technology & Innovation
• Lead efforts to modernize and transform the system through technology, enhancing operational efficiency and customer experience.
• Monitor emerging technologies, identify opportunities to leverage them for competitive advantage, and foster a culture of innovation writing the system.
Enterprise Systems & Application Development
• Oversee management and operation of the system-wide Enterprise Resource Planning (ERP) platform (currently Ellucian Banner), ensuring stability, scalability, and usability.
• Direct a .NET development team in designing, building, and supporting custom applications and integrations to meet college needs.
• Ensure data integrity, compliance, and optimization across enterprise systems.
Infrastructure, Security, and Operations
• Provide executive oversight for network operations, cybersecurity, and systems operations to safeguard institutional data and infrastructure.
• Manage data center operations, ensuring business continuity, disaster recovery readiness, and operational excellence.
• Lead continuous improvement in IT operations, emphasizing reliability, resilience, and efficiency.
Cybersecurity & Risk Management
• Develop and enforce security policies, standards, and practices to mitigate risk across the system.
• Oversee security monitoring, incident response, and compliance with federal, state, and accreditation requirements.
• Champion a culture of security awareness across the organization.
Procurement & Contract Management
• Direct IT procurement activities, ensuring cost-effective acquisition of technology solutions, hardware, and services.
• Manage vendor relationships, negotiate terms, and oversee technology contract renewals.
• Ensure compliance with state procurement regulations and institutional policies.
Collaboration & Support
• Partner with IT teams at individual colleges to provide guidance, technical expertise, and responsive support.
• Facilitate communication and collaboration across institutions to share best practices and optimize resources.
• Engage with external partners, state agencies, and vendors to advocate system needs and secure resources.
Required Education:
• Bachelor's degree - Information Technology, Computer Science, Business Administration, or related field required.
Required Experience:
• Minimum of 10 years of progressive IT leadership experience, with at least 5 years in a senior leadership role.
• Demonstrated experience overseeing ERP systems (Ellucian Banner strongly preferred).
• Proven track record in managing large-scale IT operations, cybersecurity programs, enterprise networks, and IT procurement.
• Experience leading application development teams, preferably in higher education or complex multi-entity organizations.
Required Knowledge, Skills and Abilities:
• Strategic thinker with the ability to align technological initiatives with institutional priorities.
• Strong leadership and collaboration skills, with the ability to build consensus across diverse stakeholders.
• In-depth understanding of IT governance, procurement processes, contracts, projects, and risk management.
• Excellent communication, interpersonal, and problem-solving skills.
Preferred Education:
• Master's degree in Information Technology, Computer Science, Business Administration, or related field preferred;
Preferred Experience:
Ellucian Banner experience.
Benefits: As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Application Deadline: Applications will be accepted and position will remain open until filled.
Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript
prior
to final offer.
In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit **************
IT Technical Shift Lead (Desktop Support)
Information technology manager job in Baton Rouge, LA
GovCIO is hiring for a IT Technical Shift Lead (Desktop Support). The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective troubleshooting and resolution of desktop, laptop, and peripheral issues, while maintaining high standards of customer service and efficient team performance. This position is within the United States and is fully remote.
**Responsibilities**
+ Lead and supervise the IT help desk team during assigned shifts.
+ Ensure prompt response and resolution of desktop support tickets.
+ Oversee setup and maintenance of desktop, laptop, and peripheral equipment.
+ Provide guidance and mentorship to junior team members.
+ Maintain accurate records of incidents and solutions.
+ Coordinate with other IT teams for escalated issues.
+ Monitor service levels and ensure compliance with SLAs.
+ Handle complex technical troubleshooting and problem-solving.
+ Conduct shift handovers and ensure smooth transitions between shifts.
**Qualifications**
Bachelor's degree in Information Technology or related field with 12+ years (or commensurate experience)
Required Skills and Experience
+ Minimum of 3 years' experience in desktop support or similar role.
+ Previous supervisory or leadership experience in IT support.
+ Strong problem-solving and analytical skills.
+ Excellent communication and interpersonal skills.
+ Ability to work flexible hours and manage shift schedules.
+ Experience with Active Directory, Windows and Mac OS, Networking basics
+ Remote desktop tools, Incident management software, Technical documentation, Customer service, Leadership, Problem-solving
Clearance Required: Must be able to acquire a HUD Public Trust
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $120,000.00 - USD $145,000.00 /Yr.
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**Location** _US-Remote_
**ID** _2025-7082_
**Category** _Information Technology_
**Position Type** _Full-Time_