Information Technology Manager Jobs in Bayonne, NJ

Job DescriptionThe Embedded Risk Specialist role (ERM) A first line of defense (FLOD) which consists of the businesses and functional units, including Product Management, Operations Management, IT and other areas critical to daily operation and functioning. Partner and liaise with the CLIENT Control Groups, Business FLODs with regard to identifying and assessing inherent risk, control effectiveness and residual risk Explore opportunities to improve the effectiveness of controls while also exploring ways to simplify our processes without increasing residual risk Responsible for monitoring and managing risk and liaising with various entities for audits and supports control-testing efforts. Provides guidance to SIFMU and RISK Delivery with submission of self-identified findings, responding to and complying with CLIENT Audit findings. About this Opportunity This position is a technical ERM role responsible for providing technical SME support for the ERM and application development teams in SIFMU and Risk for technical company-wide initiatives. ERM Function Management to achieve business priorities. Coordinate domain response to various control functions and Product Management to support the division Provide governance and process support for the division while helping to ensure adherence to internal development processes Teamwork – partners with other Embedded Risk Manager to identify best practices and monitors adheres to standard processes Documentation – coordinates process reviews for internal and external audits, Compliance, Risk Management & Technology assessments using the Process Risks and Controls (PRC) Framework Partners with control functions to support audits & assessments; coordinates Management Self-Identified (MSI) issues and manages the Issue Management process for the domain Performs Management Testing to assess control effectiveness and documents results Reviews of standards, policies, and procedures and performs rationalization per compliance guidelines. Supports the development and maintenance of system level documentation Performs sustainability assessments and assesses adherence to regulator, business & compliance requirements and to the Process Risk and Control framework and identifies solutions to resolve control gaps to support our risk attitude Manages process adherence within the division and helps to lead department initiative budget reporting Technical Requirements Minimum 5 years of experience in IT, risk management, and/or IT audit required Broad understanding of Application Security Understands / Knowledgeable in the following: PEN and FOSS vulnerabilities WAS Service Accounts Password rotation Oracle, AWS, JAVA, Springboot, Jenkins, Python Unix, Linux, Tomcat, Liberty Management Function – Technical and ERM The successful candidate must be able to understand the technical interactions of an IT infrastructure, to include concepts associated with networks, cloud hosting, virtual environments, data management, etc. Facilitate technical exchanges with stakeholders to discuss, quantify, and capture program risks Apply sound judgment in facilitation and evaluation of IT risks and mitigation strategies Think independently and strategically about potential downstream mission impacts Respectfully, yet effectively challenge the identification and acceptance of risks to ensure concepts are well thought out and logically documented Perform gap assessments of proposed risk mitigation strategies and influence customers towards holistic remediation strategies that address the root-cause issue(s) Translate technical jargon into simple to consume concepts for varied stakeholders understanding. Perform as a key Technical Advisor for articulating the portfolio of IT Risks, and relay challenges to ERMs, Applications development teams, and senior decision makers. Qualifications Bachelors’ Degree or industry equivalent work experience Minimum 5 years applicable experience Clear communicator, with good verbal and written communication skills Ability to influence without authority Ability to communicate technical concepts to a broad range of technical and non-technical staff Must be able to demonstrate strong technical leadership. Continuous proactivity and follow-through Ability to prioritize and focus on most urgent tasks & work in a fast-paced IT environment. Comfortable working closely with team management to review approaches and requirements that solve business problems. Experience with governance, risk, and compliance projects and program oversight Knowledgeable in Agile Development, with Scrum Master (or similar) experience Ability to balance risks in ambiguous and complex situations Demonstrated teamwork and collaboration skills in leading or contributing to global and multi-functional teams Highly motivated to contribute and grow within a complex area of emerging importance Demonstrates excellent organizational direction, time management, problem-solving, prioritization, goal setting, leadership, motivation, negotiation, and interpersonal relations Works well under pressure and within time/budget constraints to solve problems or meet objectives Strong analytical/problem solving skills and cross functional knowledge across multiple IT operational and security disciplines Possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change Experienced in status reporting to management. Powered by JazzHR ZYb4DDNl14

Job DescriptionWe are seeking an IT Helpdesk Manager/ Supervisor Client : Japanese IT Consulting Company Working Location: New York Manhattan area, On-site only (No Remote) Working hours : 40 hours per week Employment Type : Full-time, Exempt Salary : $65~80K per year + Benefit PRIMARY RESPONSIBILITIES: Provide guidance, support, and training to helpdesk technicians, ensuring they have the skills and knowledge needed to perform their duties effectively Delegate tasks, prioritize tickets, and ensure that the team is working efficiently to meet SLAs (Service Level Agreements) Regularly review team performance, provide feedback, and conduct performance evaluations. Address any performance issues or challenges within the team Provide in-depth support for IT infrastructure, including servers, networks, and critical systems, often involving hands-on resolution Ensure that troubleshooting procedures, solutions, and best practices are well-documented and updated regularly for the team to reference Act as the primary point of contact for escalated issues from clients or internal stakeholders, providing clear and timely communication Prepare and deliver regular reports on helpdesk performance, issue resolution times, and areas for improvement to management Identify opportunities to streamline operations, reduce response times, and enhance the quality of support provided by the team Understand and follow client’s request and instruction Ensure compliance with company policies, procedures, and security protocols Lead the response to IT security incidents or other critical situations, ensuring proper documentation and communication throughout the process Stay up to date with emerging technologies and industry trends to continuously improve IT services Expand the business with existing and new client ESSENTIAL FUNCTIONS: Provide the support service at the service operation time, which is instructed by the client and/or company management. Be stand by at the client operation site before the service operation time start. Be at the client operation site with the clothes, which were instructed by the client and/or company management. Have a proactive communication with client and company management Understand requirements and instruction/company management and provide the service based on the requirements and instructions, including BYOD. Read and understand any company provided documents and training. Submit company required report, attendance for requested meeting, training course. Mentor and train new team members if necessary. Follow team manager’s request/instruction to operate IT operation support team. QUALIFICATIONS AND REQUIREMENTS: A bachelor’s degree in computer science, Information Technology, or a related field. 5-7 years’ experience in helpdesk or IT support roles, with at least 2-3 years in a senior or lead position. Proven experience leading or managing a helpdesk team, including task delegation, mentoring, and performance management. Advantageous if you hold CompTIA A+, Network+, PMP and/or Security+ certifications that are widely recognized and demonstrate foundational knowledge in IT support and security. Very flexible mindset & challenging personality against sudden big change of request/workflow/rules/responsibility range/environment. SKILLS: Proficiency in operating systems like Windows, mac OS, and Linux including installation, configuration, and management Expertise in diagnosing and resolving complex hardware, software, and network issues Understanding of networking concepts such as TCP/IP, DNS, DHCP, LAN/WAN and VPN Knowledge of hardware components and troubleshooting techniques Experience with ticketing systems for issue tracking and resolution (e.g., JIRA, ServiceNow, Zendesk) Basic understanding of cybersecurity principles and best practices Knowledge of remote support tools and techniques Strong knowledge of Microsoft Windows and Office Suite Team-oriented personality and ability to manage a team Excellent communication skills and capacity to make informed decisions Language English/ Japanese proficiency WORK LOCATION: On-site only/No Remote (Manhattan Area, NY) PHYSICAL DEMANDS: Hold and carry item, which is 20lbs. TRAVEL: Occasional domestic and/or international business travel, and work after business hours including the weekend and national holidays if required. Powered by JazzHR lvau GNLjt2

Job Description National Technologies (NTI-A Network Connex Company) is a premier turn-key provider of fiber optic and data center installation services. Whether it be learning the latest techniques in the field or working with vendors to maximize material performance, NTI is consistently on the leading edge of innovation in the Telecommunications field. If being a part of a tight-knit organization that gets to operate in some of the most innovative environments around the world sounds like a dream job, then you should experience the culture at NTI! While providing the typical perks a large company offers, NTI remains true to its roots and at the core of our Company is a family-oriented business that treats our team as integral members of the organization and not just a number. The open door, collaborative nature of NTI allows for professional growth and cultivates the ideas to keep our Company moving into the future of the industry! Job Summary: We are seeking an experienced BIM Manager to join our team, specializing in data center construction. The VDC Manager will be responsible for growing a team along with managing and coordinating Building Information Modeling (BIM) processes and ensuring accurate and efficient data integration for the design, construction, and commissioning of data centers. This position requires a strong background in BIM, knowledge of data center infrastructure, and the ability to work collaboratively with project teams, subcontractors, and external stakeholders. Job Duties: Leading the VDC processes and standards for a project, including preconstruction, engineering, and field installation. Collaborating with teams: Working with project teams, owners, and subcontractors to ensure project objectives are met. Developing models: Creating composite models by assembling 3D content from designers and trade contractors. Establishing standards: Establishing BIM standards for quality and ensuring compliance with industry best practices. Training and coaching: Training and coaching team members on BIM/VDC tools and best practices. Identifying and mitigating risks: Identifying and mitigating potential risks associated with BIM/VDC implementation. Providing technical support: Providing BIM technical support to internal project teams. Tracking and communicating: Tracking and communicating schedule and budget impacts to operations teams. Visiting job sites: Visiting job sites to troubleshoot BIM issues and resolve problems. Developing relationships: Developing and maintaining relationships with engineers, design consultants, subcontractors, suppliers, inspectors, and owner's representatives Experience and Education: Minimum of 5-7 years of experience in BIM coordination, preferably in the construction of data centers or largescale MEP projects. Previous experience leading a team • Familiarity with data center specific design and construction challenges, such as cooling systems, power distribution, and redundancy. Hands-on experience with data center construction, infrastructure planning, and mission critical facilities is highly desirable. Bachelor’s degree in Architecture, Engineering, Construction Management, or a related field (or equivalent work experience). Certification in BIM software (e.g., Autodesk Revit, Navisworks) is preferred. Proficient in Autodesk Revit, Navisworks, AutoCAD, and other relevant BIM software. Proficient in AutoCAD software. • Knowledge of MEP systems and their integration into building models. Experience with clash detection software and model coordination. Strong organizational and communication skills with the ability to lead coordination meetings and interface with multiple teams. Excellent problem-solving skills and attention to detail. Ability to work under tight deadlines and manage multiple projects simultaneously. Knowledge of project management tools and software, such as BIM 360, Procore, or similar platforms. Experience working with subcontractors and external consultants on large-scale projects. Competencies/ Skills: An understanding of telecommunication systems. Familiarity with the materials and equipment related to data center construction practices. Self-starter that is proactive with tasks and responsibilities. Having a strong work ethic. Excellent interpersonal and communications skills, focused on customer service. Proficiency with the MS office suite EEOC-Minority/Female/Disability/Veteran Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants for employment because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening. Network Connex provides a comprehensive benefits package including 401(k), health, dental, vision, life, and disability insurance. Network Connex is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or national origin. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening

Butler Hospitality is a Hospitality Tech Company that serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. BUTLER HOSPITALITY - IT Associate, New York City, NY. This role will require exceptional organizational skills. Assist with organization of multiple Restaurants launches within the same month, so you must be able to prioritize your time and manage project timelines. This position will also be coordinating (via phone/email/web-conference) with our vendors, the IT associate must be able to communicate clearly and effectively. This role does not require an extensive IT background, but you should be quick to learn new applications and processes. Qualifications 2-year experience in an IT Associate role Bachelor's Degree (BA) in IT Related studies preferred Knowledge of computer networks, servers, and network clients configurations Computer hardware and software configuration skills are required Great Communication both written and verbal Strong emphasis on Organization, Planning and Project Management Compensation and Perks Competitive Salary, Performance Bonus Medical, Dental, Vision & 401K FSA & Commuter Benefits Casual Startup Environment The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR UMIYtfnuyy

Job DescriptionDescription: The IT Associate is responsible for day-to-day operation of the internal systems and applications at Vertican Technologies, Inc. ("VT"). The IT Associate will be responsible for supporting the IT needs of Vertican Technologies, Inc. employees and our clientele. They will be required to interact with our vendors. The IT Associate must be able to solve problems and should feel comfortable with adapting to new technologies. The IT Associate is responsible for developing and maintaining clear and concise documentation on the IT operating environment. Major Responsibilities: Setup – create all accounts for Windows, Email/Teams, Office 365, VT applications, DUO, Atlassian, Multi-Factor Authentication, VDIs, MailChimp, Screen Connect, Align, Help Desk, phone switch, security badge and alarm system. Assist CS team with FTP account setup for clients Onboarding/offboarding users Manage Help Desk tickets in a timely manner, serve as first point of contact, leveraging assistance from team members as needed for escalation. Installing hardware – computers, monitors, printers, scanners, network devices, phones, cabling, projectors, microphones, headsets, TVs, peripherals, etc. Ordering - order all required hardware and software from vendors, internet domain registration, cell phones, and track purchases and licenses. Shipping - pack and ship equipment to remote personnel and/or conferences Maintaining – regular preventative maintenance (daily, weekly, ...), printer maintenance, Wi-Fi connections, cleanup inactive accounts, tune systems for performance, maintain email distribution lists Monitoring – printers, disk space, network, servers and workstations, performance, review backup and security log files regularly, and assess alerts from monitoring systems Installing/upgrading/removing software applications, drivers, firmware (new versions, DLLs, new configurations). Applying OS patches during monthly maintenance window Maintaining software licensing compliance Administering the VT Help Desk, phone switch, email marketing and asset management systems Create short project plans for new installations, upgrades, migrations, etc. Troubleshooting network connections Maintaining local documentation – user guides and administrative procedures Educating users – This includes working with management, helping new users, experienced users, and yourself. Keeping current with the latest security vulnerabilities and technologies Problem solving – ability to resolve issues with little assistance Knowledge of VT’s product offerings and the ability to provide level 1 support to internal Client Success personnel and act as a liaison between Client Success and the IT development team Provide quality assurance testing and feedback to the development team as needed Attend scheduled meetings as required Research and mitigate email phishing attempts Performs other duties as assigned Requirements: Knowledge: Utilize best practices, industry standards with analytical and problem-solving abilities Highly self-motivated and self-directed with keen attention to detail Ability to retain professionalism toward customers, employees, and our vendors Ability to conduct research on issues and products as required Ability to effectively prioritize and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment Skills: Strong written and oral communication Strong customer service orientation Strong interpersonal skills Active listening Abilities/Attributes: Must be a self-motivated team player, able to set priorities and manage to deadlines Must be available to support a 24/7 production environment Must possess strong written and verbal communication skills Must have strong troubleshooting skills Experience with Microsoft Windows Active Directory Administration Knowledge of FTP processing and basic troubleshooting Knowledge of PC and network security (firewalls, Multi-Factor Authentication, VMware Horizon VDI, Azure, Hyper-V, antivirus software) is a plus Minimum Qualifications: Associate's degree in Computer Science related discipline, or industry certifications including CompTia A+, Network+, etc. Relevant experience may substitute for the degree requirement on a year-for-year basis Minimum one year of work experience in hardware troubleshooting, systems software, and support Work Environment and Physical Requirements: The work environment includes typical computer-related noise levels The IT Associate is on call to provide emergency support services during off-hours Scheduled night and weekend work is sometimes required Reliable transportation to Fairfield, NJ headquarters required to perform on-site duties Able to lift, twist, bend while performing duties. Able to potentially crawl under desks when necessary Ability to safely lift up to 50 pounds Minimal travel required

Job Description IT Analyst, Microsoft, DMS, ServiceNow We have an opening available for an IT Analyst for an opportunity in the New York, NY office. The IT Analyst is a first-level role with the primary responsibility of providing technology solutions and support to customers, participating in delivering assigned office(s) daily IT operational work list, facilitating and supporting meeting technology events and tools, and participating in IT projects and initiatives. The IT Analyst also participates in advancing continuous organizational effectiveness and exceptional service delivery. This position is 100% Onsite and not open for Remote. IT Analyst Responsibilities: - Serve as an effective technical resource to customers who contact them directly for timely assistance and high-quality solutions and support, as well as for escalations requiring software and hardware requests; Promote new technologies. - Facilitate and support meeting technology events and tools including video conferences, presentations, client meetings and special events. - Collaborate with Firm-wide departments to ensure proper and accurate scheduling and execution of meetings and events. - Install and maintain computer software standards in accordance with departmental requirements and procedures. - Work across IT teams to achieve timely escalation and closure of software and hardware issues. - Maintain the operational availability of office computers and printers. - Maintain asset management system to ensure the accuracy and currency of Firm assets. - Use Firm call tracking technology, in conjunction with departmental best practices, to create, update, escalate, and close tickets recording the life cycle of a services request. - Practice call ownership by acting as a liaison with Firm-side IT groups and customers, keeping them apprised of service request status until request is resolved to customer’s satisfaction. - Participate in IT initiatives, projects, and deployments; promotes effective training and user acceptance of Firm software. - Support mobile device technologies; Promote and support remote access tools and best practices. - Facilitate the handling of planned service events such as monthly network maintenance, or unplanned network disruptions/critical outages requiring effective coordination and reporting to responsible IT groups (Network Operations, Telecom, etc.). - Foster data security policies and best practices; adhere to Information Security regulations and guidelines to ensure proper handling and security of Firm data. - Work beyond scheduled hours as necessary for planned and unplanned work and support; light travel may be required. - Impeccable work ethic is a must (Punctual, Reliable Attendance, and Self-motivated). Qualifications IT Analyst Qualifications: - Advanced proficiency in Microsoft Operating Systems, specifically application installation and configuration processes. - Advanced proficiency in Microsoft Office Suite. - Advance proficiency in ServiceNow. - Advance proficiency in EMS conference Room reservation system. - Advance proficiency IntApp Time. - Advanced or expert proficiency in remote access architectures, applications and technologies (Citrix, VPN). - Advanced or expert knowledge of mobile technologies (iOS, iPad OS). - Advanced to expert proficiency in networking technologies, cabling topologies, data communication devices, and related applications. - Advanced or expert proficiency in Inter/Intra/Extranet technologies. - Advanced to expert proficiency in Document Management Systems (iManage/Work 10). - Advanced knowledge of customer service principles and practices. - Advanced proficiency with data security and security applications. - Advanced proficiency with project management. IT Analyst Preferred Qualifications: - Associate’s degree (preferred); bachelor’s degree (preferred); or similar work experience. - 3+ years of experience providing direct support to customers in the areas of business solutions, software, hardware and networking technologies (preferred). - 3+ years of experience in LAN, WAN and network systems support and management (preferred). - 3+ years of experience configuring, installing and maintaining client PC operating systems and related devices (preferred). - 3+ years of professional services or law firm experience (preferred). Keywords: New York NY Jobs, IT Analyst, LAN, WAN, Network, Support, Management, MS Office Suite, ServiceNow, IntApp Time, Citrix, VPN, iOS, iPad OS, iManage, Work 10, Document Management Systems, DMS, Data Security, Networking, New York Recruiters, Information Technology Jobs, IT Jobs, New York Recruiting Looking to hire an IT Analyst in New York, NY or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire IT Analyst for jobs in New York, New York and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Additional Information Please check out all of our jobs at ******************************* and ********************************

Job DescriptionArmand Corporation, an award-winning M/WBE Construction Management firm celebrating over 33 years in the industry, is seeking a full-time IT Support Technician/Help Desk Technician for a federal construction project related to complex rail, transit, and other transportation projects in NY & NJ. The ideal candidate has 2-3 years of full-time experience in Information Technology, particularly specializing in handling PMIS implementation in a construction setting, as well as a Bachelor's Degree from an accredited college or university with a major in Information Technology, Information Systems Management, or a related field. This position will be full-time, on-site. Candidates are expected to live in or near the New York metropolitan area. JOB RESPONSIBILITIES include, but are not limited to, the following: Manage daily project management functions to control scope, schedule, and risk mitigation, ensuring project progression and quality, while providing IT support under IT management. Handle IT systems implementation and administration. Track and document crucial project markers to ensure the on-time delivery of IT project goals. Participate in update meetings to relay and address client concerns. Prioritize conflicting needs; handle matters expeditiously and follow through on projects to successful completion. Other related duties and tasks as required. QUALIFICATIONS include, but are not limited to, the following: Bachelor’s Degree in: Information Technology, Information Systems Management, or related required advanced degree is a plus. Minimum of 2-3 years of relevant IT Support/Help Desk Technician experience, preferably relating to construction. Proficient in eBuilder, Oracle Unifier, and similar PMIS tools. Strong data management skills, with expertise in PowerBI, Microsoft Office, Acrobat, Access, Excel, and database structures. Ability to pass a TWIC and/or SWAC Background Check at High Level. Strong written and verbal communication skills. Powered by JazzHR eM6vp1QWQ6

Job Description We are looking for an experienced Infrastructure Project Manager to manage the organization of key client projects. Infrastructure Project management responsibilities include delivering every project on time within budget and scope. Project managers should have a background in business skills, management, budgeting and analysis. Project managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams. Responsibilities Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within the scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Requirements Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office PMP / PRINCE II certification is a plus Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning. Specific experience of onshore / offshore model, 3 tier model (offshore, account, customer) experience would be a plus. Experience in working in a multi-national / multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions. Ability to handle / negotiate with customers and/or senior Account personnel. Excellent Documentation, Presentation and communication skills – demonstrated in a work environment. Must have a depth or breadth of knowledge and experience in five of the nine knowledge areas of Project Management as specialties. Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager. Working toward professional Project Management certification recommended. As a manager, provides direction to staff members in meeting established schedules or resolving operational problems. Independently applies advanced Project Management principles, theories, and concepts, as well as expertise in related disciplines. Selects appropriately which applicable standards, methods, tools, and applications to use. Demonstrates analytical and systematic approach to problem solving. Communicates fluently orally and in writing and can present complex technical information Maintains awareness of developing technologies and their application. Advises, mentors, designs, establishes, evaluates, facilitates, influences, and promotes. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Job Description Release/Change IT Operations (hybrid-onsite; contract-to-hire) – Warren, NJ Hybrid-Onsite Location – Warren, NJ (3x/week) contract-to-hire Responsibilities:Primary focus of this position will be to ensure IT production release changes are compliant with SOX and Everest change management controls. The Release Change Analyst will need to use analytical and IT coordination skills to drive cross-functional collaboration with stakeholders and project teams. Qualifications: 5+ years of relevant experience in release/change management Service Now, Jira, Confluence experience ideally IT compliance/risk analysis background IT project management experience is a plus Good knowledge of SDLC Strong problem solving and analytical skills

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. Working from 133 offices in 49 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Job Description As a result of business growth across the USA, Turner & Townsend are inviting experienced Project Controls professionals at all levels to consider joining our teams supporting diverse construction projects and programs across the country. Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage. We are looking for someone who is looking to make a difference and who has inclusive and collaborative mindset. We are looking for someone with knowledge and experience of established project delivery frameworks, and who has the vision and desire to challenge these established ways of working in order to bring about better outcomes for our clients and our teams. As an effective Project Controls Manager, you will have an understanding in: Deliver Project Controls services, taking responsibility for end-to-end service delivery. Help grow the brand through business development and client relationships. Inspire the project controls team across a variety of Infrastructure projects, covering rail, roads, power & utilities, aviation, and renewables Be a key person our clients can liaise with. Creating new client and consultant relationships and opportunities in the marketplace. Growing and developing exceptional people for their team. Displaying excellence in service delivery leadership. Qualifications 15+ years of relevant industry experience. Full working rights and currently living in the United States. A recognized Degree qualification in Engineering, Quantity Surveying, Construction Management or similar. Infrastructure experience is a prerequisite, especially in the power, utilities, renewables, rail, aviation, or road sectors. Have a passion for mentoring the team and the future generation. Track record of engaging and influencing clients at a senior level. Clear understanding to implement strategies for growth, with clear relevance to the local market context. Ability to produce resource-based estimates, top down cost plans or parametric cost models. Additional Information The salary range for this full-time role is $100K-$185K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. *On-site presence and requirements may change depending on our client's needs* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. #LI-LH2 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Overview: The purpose of IT Operations Analyst is to support the strategic, technology product roadmap and integration for Core Banking platforms and ancillary systems. IT Operations Analyst responsibilities are performing core system support functions, managing implementations and maintenance of Core Banking system and all ancillary systems. Additional responsibilities include software/hardware support and maintaining documentation. Responsibilities: Specific duties include, but are not limited to, the following: Support the day-to-day functioning of core banking processes and ancillary applications Documents procedures and resource documentation, and records system changes for troubleshooting and auditing Support the development of new products and/or processes on core banking system platforms by providing subject matter expertise on platform specifications and requirements Analyze and deploy process automation with OpCon job scheduler Core banking system release management, AIX patch management, service pack deployment, system backups, system recovery and daily routine maintenance Coordinate the testing and communications of system updates to core banking system, interfaces, and key ancillary systems Provides 1st and 2nd level technical support and responds to incidents as appropriate Provide escalated level helpdesk support meeting KPI’s for resolution by acquiring, evaluating, resolving, and communicating root cause for helpdesk intake Maintain, communicate, and champion repeatable methodology including a set of standard principles and procedures for managing projects and change. Responsible for configurations, modifications, productionizing transmission of Secure FTP processing and all Windows operating system environments Perform network troubleshooting in a timely manner to isolate and diagnose common network problems. Monitor server performance and troubleshoot server issues Function as a liaison for MCU with technology vendors when troubleshooting system issues. Monitor all integrated core systems connections included but not limited to online banking, integrated voice response (IVR), and SymConnect and SymXchange connections. Monitor status of all automated jobs in OpCon and take appropriate action to resolve any errors that may occur. Support efforts to ensure 24x7x365 availability for business applications Required to work in shifts as needed. Performs additional duties as assigned Soft skills include, but are not limited to the following: Fosters diverse, high-performing culture that accomplishes organizational changes, goals and priorities. Facilitates a team-work oriented environment. Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management, and vendors. Keep abreast of industry developments including but not limited to changes in regulations and technology. Maintains in-depth knowledge of and complies with all MCU, departmental and security policies and procedures, as well as, federal regulations applicable to the position Excellent communicator with the ability to translate data into actionable insights Requirements College Degree or Certificate in Computer Science or related technical field required. Minimum 3-5 years’ experience as a Systems Analyst preferably in the financial industry. Working knowledge of AIX. Knowledge of JHA products or equivalent Experience with core banking processing platforms like Symitar, Spectrum, or DNA Experience administering and maintaining IBM P Series and VIOS Up to date experience with Windows, secure FTP processing and TCP/IP networking Strong knowledge of PCs. Excellent analytical, communication and interpersonal skills. 2+ years of experience in the financial services industry with a thorough knowledge of financial principles, front and back office processing and financial institution regulations. Experience with core banking processing platforms like Symitar, Spectrum, Servicing Director and Akcelerant are a plus Experience with Opcon job scheduler Strong working knowledge of Microsoft Office Suite (including: Excel, Access, PowerPoint, Project, SharePoint) Highly ethical. Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following: Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive. Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives. Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly. Teamwork – You’ll work to achieve common goals as part of ONE TEAM. Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would. Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued. We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary:$66, 650 to $83,000

In-School IT Tech Support - New York, NY Job Description: We are seeking a highly motivated in-person IT Tech person to provide hands-on technical support and assistance at PS 66 School of Higher Expectations, a public school located at 1001 Jennings St, Bronx, NY 10460. As our IT Tech person, you will play a vital role in maintaining and troubleshooting technology-related issues within the school. This position is scheduled to run Tuesdays and Thursdays from 8:00 AM to 2:20 PM starting on January 14, 2025 and ending on March 6, 2025. Qualifications: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience in IT support, preferably in an educational setting. Strong knowledge of hardware, software, and network systems. Experience with device inventory management and data management. Familiarity with SMART Boards, iPads, and other educational technology. Excellent problem-solving and troubleshooting skills. Strong organizational skills and attention to detail. Ability to communicate effectively with both technical and non-technical staff. Patience and a customer-service-oriented attitude. Responsibilities: IT Support: Provide timely and effective technical support to staff and students. Troubleshoot and resolve hardware, software, and network issues. Assist with setup and configuration of computer systems and applications. Hardware/Software/Network Maintenance: Maintain and update school hardware and software. Ensure network connectivity and resolve network-related issues. Perform regular maintenance checks on all technology equipment. Device Collection and Inventory: Manage the inventory of all technological devices within the school. Collect and organize devices at the end of each term or as required. Maintain accurate records of device distribution and condition. Data Management: Ensure the security and confidentiality of school data. Assist with data backups and recovery processes. Manage data storage solutions and access permissions. SMART Board/iPad Maintenance: Perform routine maintenance and updates on SMART Boards and iPads. Provide support for teachers using SMART Boards and iPads in their classrooms. Ensure all interactive technology is functioning properly. Cleaning and Maintaining Devices and Device Storage Units: Regularly clean and sanitize devices to ensure they are in good working condition. Maintain and organize device storage units for easy access and security. Implement procedures for safe handling and storage of all equipment. Compensation & Benefits: Competitive pay rate of $22/hr with the opportunity to earn $24.20/hr* with a completion bonus. Education Champions are not paid during school breaks (Winter Break, Spring Break, etc.). Education Champions will be required to attend one 30-minute event per quarter and complete 5 minutes of asynchronous training per week. Acknowledgment: PRACTICE partners with some of New York City's most struggling public schools to improve academic outcomes for low-income students and their families. Flexibility is required, as there may be occasions when a school recognizes a more pressing need for your time and talents than originally anticipated. Our team expects you to be flexible and committed to furthering our mission of advancing equitable education for urban students by closing the opportunity gap. Bonus based on starting and completing the program and maintaining your EC Quality Review. Powered by JazzHR CZJSOQIrH2

Job Description Who We Are: St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay. Come Grow With Us! Type: Full-Time (75 hours biweekly) Shift: Days Hours: 8:00 AM - 4:30 PM Salary: $72,221 - $110,000 Job Summary: Plans, manages, and coordinates project activities to ensure goals and objectives of multiple and large projects are accomplished within prescribed time-frame and funding parameters Establishes timelines and ensures project deadlines are met. Maintains integrity and cost containment of projects. Responsibilities: Planning In collaboration with Ambulatory Management Team, the Project manager develops a plan for the project, including defining the project's scope, creating a schedule, and listing critical activities Risk Management Proactively identify and mitigate risks to ensure fewer issues arise. The Project Manager will schedule meetings, take minutes, and share minutes across stakeholders. Monitoring Ensure the project is completed on time and within scope. The Project Manager will be responsible for setting deadlines, communicating with the Ambulatory Management Team and updating the project plan continuously to reflect current state. Communicating Keep stakeholders updated on project, timeline, address concerns, and communicate changes. The Project Manager will participate in the weekly Operations Meetings and weekly Workflow Meetings top provide updates and gain critical information from the Ambulatory management Team. Requirements: Bachelor's Degree required, Master’s preferred 1-3 years of relevant experience, required Healthcare experience a plus PMP Certification, product management, preferred

ETech 7 is a technology services company dedicated to providing superior quality service to a wide range of businesses. Leveraging state of the art software and world class service, ETech 7 strives to deliver affordable and reliable solutions for all your technology needs. This position consists of a generous amount of dealing with end users balanced by the benefit of being exposed to just about every technology you can think of. On any given day, you might be expected to accomplish a vast array of tasks from something as simple as resetting a password to configuring and managing VLANs across multiple VPN client sites. The variety of work will only be limited by your ability and desire to learn new things. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Support, Maintain and Monitor all current and future versions of Microsoft, Google and Apple software and services LOB applications (Sage, Microsoft Dynamics, Fishbowl, Quickbooks) Virtualization technologies (VMware, Citrix, Hyper-V) Network infrastructure (WAN/LAN/WLAN connectivity, routers, firewalls, DNS, websites) Anti-virus/anti-malware solutions (Webroot) Disaster recovery solutions (On-premise and Cloud backups) Remote access solutions (VPNs, Terminal Services, Citrix) Storage solutions (SAN, NAS) Printers, copiers, fax machines Phone Systems (VoIP, Avaya) Security surveillance systems and related components MSP management system alerts and notifications Service ticketing system ADDITIONAL DUTIES AND RESPONSIBILITIES Administration and maintenance of Labtech Maintain accurate documentation on a per client basis Communicate with customers as required in a professional and courteous manner Occasional travel to client locations for onsite work Occasional work at night and on weekends Recommend improvements for customer service and satisfaction Meet or exceed client SLAs Escalate service or project issues that cannot be completed within SLAs Communicate clearly and effectively with team members and clients Develop an awareness of how IT relates to each client's business strategies and goals Document internal processes and procedures related to duties and responsibilities Keep accurate records of time and expenses in our PSA app Remain up-to-date with current and future technologies emerging in the industry Qualifications REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. BA/BS in a related field or the equivalent of at least 5 years experience All Professional IT Certifications are a plus Must be able to comfortably and articulately communicate over the phone with friendly CEOs Superior diagnostic skills Ability to learn how to use new software quickly and teach others Thorough understanding of support tools and troubleshooting techniques Strong ability to leverage available resources under pressure Accurately type at least 20 wpm Ability to follow instructions while at the same time be self-guided Communicate technical concepts in plain English Punctuality An understanding of when to have fun and when to get work done Additional Information HOW TO APPLY FOR THIS POSITION Reply to this post and attach your resume and cover letter (.pdf ONLY). Rate your knowledge of the following in the body of your email after your name: On a scale of 1-4 (1=Heard about it, 2= Have Used It, 3=Know it Well, 4=Expert), please rate what you know about the following: Labtech Connectwise Disk Imaging Solutions VMWare Exchange Server Active Directory iPhone and Android phones Mac OS X Mac OS X Server Group Policies Providing support to end users Managed switches NAS SAN Batch Scripting Disaster Recovery Network Security Project Management Quickbooks Networking

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: Provide end user technical assistance with computer hardware and software Assist in designing new solutions for client organizations with video, streaming, and ingenuity Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology. Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune. We do support Mac and Gsuite clients with a commitment to Addigy remote management tools. Resolve issues for clients via phone, in person, or remote help desk. Recommend hardware and software improvements. Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions. have excellent documentation skill: writing, formatting, logic. Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al. Protect your clients with the most robust AI based Cyber Security solutions. Qualifications: Previous experience in IT, customer service, or other related fields. Must be totally committed to the job and fulfilling customer needs MUST be an aggressive Self-Learner Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments. Knowledge of Active Directory, Azure Active Directory and Microsoft Security A VERY strong ability to relate to end users on a one-to-one basis. Hands on experience with Microsoft M365, Azure virtualization, Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers Knowledge and keen interest in Cyber security Ability to build rapport with clients. Strong troubleshooting and critical thinking skills. Writing documentation a must. Strong ability to research solutions from the Internet on demand. Positive and professional demeanor College Degree or equivalanet required. Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description COMPANY A leading technology solutions provider dedicated to helping customers design, deploy and manage next-gen IT infrastructure. They deliver high-value products and services through their global presence and 3,000 team members. They provide challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. POSITION SUMMARY We are looking for Network Technicians with a proven track record in: Racking and stacking of network devices Cable patching Physical layer troubleshooting Equipment disposal activities This position will support facilities management, site security, and project engagement with a commitment and desire to satisfy our customers by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success. Position Details: Hourly position based on candidates experience and skillset Long term contract with possible extensions or hire Standard work hours: 40 hours a week; working on 24/7 model so need to be flexible Client Addendum will need to be followed. A copy will be provided at the time of candidate's offer acceptance. KEY RESPONSIBILITIES Patching cabling between network equipment and customer’s network Installation of power cables from equipment to power supply in rack/cabinet/closet Installation, troubleshooting, and de-installing network equipment Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Install, troubleshoot, and de-install Network General remote Sniffers Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels Act as an interface between customer’s associates and management Provide hardware break-fix services for network infrastructure Perform onsite call-through, data, voice, website, and security testing Perform back-up testing to ensure all systems are connected to the customer’s network as directed Support carrier testing of circuits Assist with facilities efforts Power and uninterruptible power supply (UPS) restoral Water problems, Emergency cooling restoration, Fire suppression exercises, restoration, and post-fire events Support inventory management activities Receiving inventory Tagging of assets Tracking spares (crash kits) Ordering inventory Updating inventory records Prepare and return damaged equipment Act as an interface, as needed, between associates at the applicable location and centralized project/operations / MAC management Coordination services will be provided 24x7; Coordinate with and support other third-party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer’s requirements. REQUIRED EXPERIENCE & EDUCATION 5+ years of experience in data communications Must have a basic knowledge of Cisco switches and routers Must have a basic knowledge of local and wide-area networking. High school diploma or equivalent required Requires appropriate equipment and training with high-speed fiber-optic transport The ability to clean high speed single-mode optical connections The ability to measure, transmit and receive on high-speed optics The knowledge and experience to work safely with high speed single-mode long-range optical lasers Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers. Requires experience in working in data centers and communications closets Must be able to perform rack and stack activities Must be able to safely lift heavy objects Must understand cable patching processes and procedures Must have a basic knowledge of data communications networking. Must be able to assist in troubleshooting issues Must understand network terminology Must be willing to work shift work which includes nights and weekends Powered by JazzHR O99rkiEoAr

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply . Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Assist with the monitoring, installation, configuration and maintenance of critical datacenter, network and Audio-Visual (AV) infrastructure supporting ESD business operations. Monitor datacenter operations and infrastructure responding to incidents on a as needed basis. Provide after-hours support and travel to other ESD office locations as necessary. Deliver end user support for all network and AV related devices. WORK PERFORMED: Monitor datacenter operations and environmental controls to ensure uninterrupted service Assist with the installation, configuration and administration of network and video conferencing related infrastructure, equipment, and software necessary to support ESD’s critical business functions Assist with setup and support of AV solutions and equipment to include Polycom systems, Click Share, Zoom, and WebEx Assist with monitoring backup and restore operations Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services Liaise with third party vendors to ensure that ESD’s requirements being met when new/upgraded services are implemented Rack, stack, power and provide management connections for network attached devices Create and manage support tickets with 3rd party vendors in response to any type of network degradation Utilize network management best practices and tools to investigate and resolve network related performance issues Assist with integrating technologies from different vendors in a heterogeneous networking environment Hands on installation, configuration and troubleshooting of IT infrastructure at ESD’s datacenters and satellite offices Document and maintain SOPs in areas of responsibility Assist in IT Disaster Recovery efforts, testing and documentation Travel to various remote office locations as necessary Perform other IT related duties as required by management MINIMUM REQUIREMENTS: Education Level required: A degree in an IT related discipline with minimum of 3 years’ experience in related field; Or a HS diploma with a minimum of 5 years’ experience; Or, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Relevant Experience required: Experience in Datacenter and Network operations. Knowledge required: Windows (OS) 10/11, familiarity with Cloud computing architecture, VOIP, Enterprise wireless solutions, switches and routers, SDWAN and ISP experience, Cat 6 cabling, UPS appliances, familiarity with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills. Ability to work on multiple projects simultaneously. *Must be okay to travel for work when needed.

Job DescriptionSalary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. Position Summary The Network Technician will work closely with the network team to provide network support, maintenance, expansion and operation across our multiple locations and networks, AWS, data center and disaster recovery sites. Other responsibilities include diagnosing and troubleshooting network hardware and software issues, including helping to support our Service Desk Team. Responsibilities include resolving network issues, maintaining network hardware and software, providing 24/7 support for network issues and outages, and providing computer support for employees. Position Responsibilities Troubleshoot and maintain all components of the Cisco Network implementations involving software, communications appliances, circuits, routers, and end station devices. Make use of software and hardware tools to observe and regulate performance and status of all network resources, real-time and proactive monitoring of all network and telecommunications systems. Identify and diagnose problems affecting network performance Maintain a secure and highly available LAN/WAN environment to support the mission critical networking requirements. Maintain 24x7x365 coverage and support for network and voice systems. Leverage our change control process and documentation processes. Utilize the deployed network management systems to gather data and produce reports for capacity utilization and performance/scalability planning purposes. Work closely with the Service Desk Team to diagnose and solve complex computer related problems (local and remote). Be a part of 24/7 On-call support for all systems with a focus on critical/crown jewel systems. Position Qualifications 5+ years of hands-on Network Infrastructure and computer-related support experience with the ability to work as part of a very small team. 5+ years of experience in a Technical Support role, providing white glove support. Team player with demonstrated ability to work well in a fast-paced environment. Experience using SCCM and WSUS for OS patching and application packaging, updates, and maintenance. Experience w/ Active Directory, Group Policy and their use for managing user computer objects. Experience with Windows and MAC OS system features, settings, and installation. Expert level MAC skills. Working knowledge of JAMF, IBM Maas 360 and Microsoft Intune/Endpoint Manager is a plus. Strong verbal and written communication skills, with the ability toalter communication style in order to ensure understanding among other varying communication styles/modalities. Highly organized and detail oriented to ensure accurate and timely task completion. Ability to work effectively, both independently and as a member of a team, who thrives in a fast-paced environment. Exceptional project coordination skills with proactive problem-solving ability. Self-starter, with high initiative and comfort level in asking questions and learning from others. Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer.

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC’s, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities Desktop Support, including travel to Company’s 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region. Install, configure and maintain computer hardware, including but not limited to PC’s/workstations/ laptops, phones, video and sound. Assist with wiring. End user support, including phone and on-site support for hardware and software issues. Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software. Support and corporate telephone infrastructure, including voicemail system and telephone devices. Install/upgrade desktop/ laptop software. Apply fixes/patches to software. Install/replace computer hardware. Support backups. Some Microsoft Windows Server support. Qualifications Bachelor’s Degree in Computer Science or related field. Basic knowledge of Google Suite. Fluency with Microsoft Operating Systems and Microsoft Office products required. Valid driver license. Reliable transportation to travel to Company’s 15 locations. Experience in troubleshooting desktop applications. Strong oral and written communication skills. Experience with Windows OS, TCP/IP, and networks. Some understanding of Mac/Apple hardware, apps and OS. Ability to comfortably interact with all levels of management. Ability to support and communicate with end-users at various levels of tech proficiency. Ability to add hours on as-needed or on-call basis. Work Context/Activities This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills. This position requires a pleasant demeanor and a friendly, helpful attitude. This position requires good interpersonal and communication skills, as it requires interacting with other employees on a daily basis. SCHEDULE : Monday to Friday and some weekends. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime’s group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees’ gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old (matching restrictions apply based on annual salary). Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1