Information technology manager jobs in Bossier City, LA

IT Project Management Office (PMO) Lead Contract-to-Hire | Houston, TX Are you a strategic PMO leader ready to shape how an organization delivers its most important initiatives? We're partnering with a Houston-based client to find an experienced IT PMO Lead who can elevate portfolio performance, build strong governance, and guide a high-performing team through complex, enterprise-wide programs. In this role, you'll set the vision for the PMO, strengthen organizational discipline around project delivery, and serve as a trusted advisor to senior leadership. If you thrive on bringing clarity, structure, and strategy to fast-moving environments, you'll feel right at home here. What You'll Do Define and execute the PMO's strategy, governance model, and operational standards. Lead the full project and program portfolio, ensuring alignment with enterprise goals. Build and maintain KPIs, dashboards, reporting frameworks, and portfolio visibility. Uphold consistent project management methodologies across all teams and initiatives. Direct budgeting, resource planning, prioritization, and portfolio optimization. Deliver executive-level insights, recommendations, and status updates. Drive continuous improvement efforts to increase PMO maturity and organizational effectiveness. Coach, mentor, and develop project managers, program managers, and PMO staff. Oversee risk, change management, and quality assurance activities. Ensure tools, systems, and data remain accurate, standardized, and effective. Interpret complex data to create clear executive dashboards and reports. Ensure IT projects meet scope, schedule, budget, and quality expectations. Maintain transparency and communication across all stakeholder groups. Serve as a strategic advisor on project delivery, organizational alignment, and resource planning. Lead PMO governance activities and ensure adherence to lifecycle methodologies. Utilize PMO tools such as MS Project, Jira, Asana, Clarity PPM, Primavera, and Smartsheet. Help foster a culture of excellence and elevate project management rigor across the organization. Build meaningful relationships with senior leaders and influence outcomes with diplomacy. What You Bring 10-15+ years of progressive project/program management experience. 5-7+ years in a senior PMO leadership role. Proven success running enterprise portfolios and large-scale, cross-functional initiatives. Experience launching, scaling, or maturing PMOs across strategic and operational areas. Strong partnerships with executives, C-suite leaders, and boards. Expertise managing multimillion-dollar budgets and complex resources. Strategic, big-picture mindset with the ability to translate goals into action. Exceptional leadership and team-building skills. Communication, negotiation, and influencing abilities at the executive level. Highly developed analytical, data interpretation, and decision-making skills. Comfort handling complex, technical work with autonomy. Technical depth in mission-critical IT program delivery. Bachelor's degree required; Master's degree strongly preferred. Ability to obtain/maintain federal security clearances may be required. What We Offer Competitive pay and a full suite of benefits: health, dental, vision, life, accident, and disability insurance. Strong work-life balance and a supportive environment. This is a contract-to-hire role based in Houston, Texas. No sponsorship is available. Candidates must be able to pass a background check. This is a contract to hire opportunity in Houston, Texas and no sponsorship can be provided.Candidates must be able to pass a background check. Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.

Our client is seeking a Director of Information Systems for a direct hire, on-site leadership opportunity in Rosenberg, TX This role is ideal for a hands-on IT leader who combines technical depth in software development and systems integration with the strategic insight to lead digital transformation across a growing organization. Company Profile: Well-established and rapidly expanding company within the manufacturing and distribution sector. Director of Information Systems Role: As the Director of Information Systems, you'll lead all aspects of technology strategy, infrastructure, and software development. This is a direct hire opportunity offering the ability to both design and implement enterprise-wide solutions that improve efficiency, automation, and visibility across the organization. You'll serve as a bridge between IT, operations, and executive leadership - ensuring systems are secure, scalable, and aligned with business goals. Direct IT operations, infrastructure, and cybersecurity across multiple locations. Align technology initiatives with organizational objectives across Operations, Manufacturing, Sales, and Finance. Mentor and lead IT and development team members while remaining actively involved in technical projects. Manage IT budgets, vendor contracts, and technology planning. Software Development & Systems Integration Design, develop, and maintain custom internal systems and APIs using SQL, JavaScript, HTML/CSS, and related technologies Build automation and data tools to streamline workflows and improve reporting accuracy. Integrate business platforms such as ERP, CRM, and WMS systems to improve data connectivity and process efficiency. Write and optimize SQL queries, stored procedures, and reporting pipelines. Cross-Functional Collaboration Partner with business leaders to analyze workflows and identify technology improvements. Translate functional requirements into technical design and deliver scalable solutions. Lead initiatives that enhance process automation and data-driven decision-making. ERP & Infrastructure Administer and enhance SAP (Business One or S/4HANA) or similar ERP environments. Support financial, operational, and inventory management processes through integrated system design. Maintain cybersecurity standards, backups, and disaster recovery procedures. Drive modernization initiatives, including virtualization, automation, and cloud migration. Director of Information Systems Background Profile: Bachelor's degree in Computer Science, Information Systems, or related field may consider equivalent professional experience 8-10 years of progressive IT experience with at least 5 years of hands-on programming experience in SQL, JavaScript, HTML/CSS. Strong working knowledge of Python, Node.js, or similar scripting languages. Proven experience developing and integrating ERP and business systems. Understanding of accounting and operational workflows to support system optimization. Experience in manufacturing or distribution environments strongly preferred. Excellent communication and leadership skills with the ability to collaborate across departments. Features and Benefits Competitive compensation and leadership-level benefits package. Medical, dental, and vision coverage, plus paid holidays and PTO. 401(k) with company match. Stable and growing company with a strong focus on modernization and innovation. Collaborative environment with visible executive engagement and support for technology investment. Opportunity to make a measurable impact on the company's digital transformation and business performance.

We're Hiring: Business Development Manager - IT Services (Automotive & Manufacturing) 📍 Preferred Location: Michigan (Local candidates highly preferred) / Dallas, TX 📍 Secondary: Illinois or Texas 💼 Experience: Up to 15 years | Prior IT Services experience mandatory Are you a passionate Sales Hunter who thrives on winning new clients and building long-term relationships in the automotive and manufacturing sectors? Our client - a global IT services powerhouse with a strong North American presence - is expanding its footprint and looking for a results-driven Business Development Manager to lead new logo acquisition in one of the most innovative and fast-evolving industries. 🌟 About the Opportunity You'll represent a company trusted by global enterprises for its end-to-end digital solutions - from application modernization, cloud & infrastructure, and data & analytics to enterprise transformation and managed services. This is your chance to make a measurable impact while driving growth in strategic accounts that define the future of automotive technology and manufacturing excellence. 🔑 What You'll Do ✔️ Identify, prospect, and close new IT services deals within automotive and manufacturing sectors ✔️ Build strategic C-suite relationships and drive consultative solution selling ✔️ Collaborate with technical and delivery teams to craft tailored digital transformation solutions ✔️ Exceed growth targets through creativity, persistence, and market insight 🎯 What You Bring 10-15 years in IT Services sales, with strong exposure to automotive/manufacturing Proven success in hunting and winning new logos Deep client relationships across OEMs, Tier 1/Tier 2 suppliers, or industrial clients Strategic thinking, negotiation finesse, and consultative selling expertise Local network in Michigan preferred 🚘 Why Join Be part of a globally recognized IT services leader with deep domain expertise Competitive base + uncapped commissions Freedom to build your territory and define growth strategy in high-impact markets 📩 If you're a driven hunter with the energy, network, and ambition to transform how technology powers automotive and manufacturing clients - we'd love to connect! #Hiring #BusinessDevelopment #ITSales #AutomotiveIndustry #Manufacturing #SalesHunter #MichiganJobs #DigitalTransformation #TechSales #CloudServices #DataAnalytics #EnterpriseSolutions #NowHiring #SalesLeadership #ITServices

Industry: Property & Casualty Insurance Seniority Level: Director About the Role A rapidly growing leader in the property and casualty insurance sector is seeking an accomplished IT Director to lead a transformative period of modernization and innovation. This role will serve as the right hand to the President of the insurance division, directly influencing technology strategy and implementation across both agency and claims operations. With the company's stock performance reaching all-time highs and major growth plans underway, this is a high-impact opportunity to make key decisions that will shape the future of the business. This position will be based in San Antonio, TX, and will involve travel approximately one week per month to Texas to connect with a subsidiary team and gain deep familiarity with core operations. You'll take ownership of infrastructure, compliance, systems selection and integration, and serve as the strategic driver of tech-enabled growth. Key Responsibilities Serve as the primary technology leader for the insurance division, driving day-to-day management and long-term strategy for IT operations. Lead governance, risk, and compliance (GRC) initiatives including SOX and IT General Controls, ensuring strong cybersecurity and audit readiness across platforms. Manage and mentor a growing team of IT professionals, including a manager and data analyst, with plans for future expansion. Spearhead enterprise-level software transitions including RFPs, vendor selection, and phased implementation of a new policy and billing system. Guide change management strategies and user adoption plans for new systems and digital tools. Partner with executive leadership to translate business needs into scalable technical solutions that align with company goals. Oversee performance metrics, departmental KPIs, and vendor relationships to ensure measurable outcomes and delivery of value. Stay ahead of industry trends in insurtech, evaluating and recommending new solutions across digital claims processing, agency systems, and analytics. Actively participate in business continuity planning and disaster recovery strategies. Maintain and enhance information security posture, coordinating with internal and external stakeholders on audits, periodic access reviews, and system risk assessments. Regularly present key technology initiatives and status updates to leadership teams and cross-functional partners. What You Bring 10-15 years of IT leadership experience, including 5+ years in insurance or a compliance-heavy industry. Experience working in a publicly traded organization, with demonstrated success in managing IT compliance, SOX, and GRC frameworks. Hands-on knowledge of insurance systems related to policy issuance, billing, and claims. Familiarity with platforms such as Guidewire, Duck Creek, or similar is a plus. Proven experience managing IT infrastructure, vendor contracts, cybersecurity strategies, and application lifecycle management. Exceptional communication skills, with the ability to interact at all levels from end-users to executives. Ability to travel monthly for in-person engagement and technology support across multiple sites. CISSP certification preferred, or equivalent experience in cybersecurity and compliance. A strategic mindset with the operational follow-through to implement change, lead teams, and deliver results. Bachelor's degree in information technology, Computer Science, or a related field. The Perks Competitive base salary with 10% annual performance bonus Discretionary equity review potential (granted to over 150 employees this past year) Executive-level visibility with an opportunity to lead digital transformation High-growth environment with opportunities for advancement and impact About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

The ideal candidate will be responsible for designing, implementing, managing, and evaluating IT projects across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time. Responsibilities Take ownership of testing, research, and implementation of new tools and techniques Coordinate project schedules Assist with expense planning Identify and resolve technical challenges Qualifications Bachelor's degree or equivalent Proven project management experience Ability to manage multiple projects at a time “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

The Finance Application Analyst plans, implements, and enhances finance systems with a primary focus on SAP FICO. Partnering with internal stakeholders and vendors, this role translates business requirements into functional specifications, configures SAP solutions, and supports end users through training and change management. The analyst also ensures system reliability, performance, and security through proactive monitoring and best practice governance. General Job Duties and Responsibilities: Finance System Planning & Implementation: Lead/participate in roadmap, fit gap, and deployment activities; coordinate with internal teams and vendors for on time delivery. Solution Design & Configuration: Configure and enhance GL, AP, AR, AA, Cost/Profit Center accounting, and related integrations per current design and business requirements. Requirements & Specifications: Elicit and analyze business needs; create functional specs (incl. integrations, reports, forms, and controls); collaborate with developers on build, test, and release. Testing & Cutover: Define test scenarios/scripts, support UAT, manage defect triage, and assist with data migration and cutover planning. Support & Training: Provide tier2/3 support, knowledge articles, and end-user training for new implementations or changes. Reliability, Performance & Security: Monitor jobs/interfaces, data integrity, and access controls; partner with IT security/compliance on audit readiness and best practices (e.g., SOX related controls where applicable). Documentation & Governance: Maintain configuration documentation, process flows, and change logs; follow change management procedures and SDLC standards. Cross Functional Collaboration: Work with Finance, Accounting, Procurement, and IT to optimize processes and resolve issues; align deliverables with close cycles and reporting deadlines. Continuous Improvement: Identify automation and analytics opportunities (e.g., Fiori, workflow, dashboards) to improve accuracy, cycle time, and user experience. Other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience in SAP FICO implementation. Minimum 5 years of relevant hands-on SAP FICO implementation (design, configuration, testing, deployment, and support) experience, preferably in a eMobility, consumer electronics, or powersports. Strong understanding of core finance processes: chart of accounts, invoicing, payments, vendor management, period close, and compliance. Ability to manage multiple assignments in a fast-paced environment; strong troubleshooting and stakeholder communication. Experience with SAP S/4HANA (Fiori), CO‑PA, tax and bank integrations, and IDoc/Interface troubleshooting is highly preferred. Exposure to adjacent SAP modules (MM/SD) and basic ABAP debugging for issue isolation is a plus. Experience with SOX controls, security/role design, and audit support is a plus. Familiarity with project tools (e.g., JIRA/Azure DevOps) and process mapping (e.g., Visio/BPMN) is a plus. Bilingual in English and Mandarin is a plus. Physical Demands: This role is primarily office-based and involves prolonged periods of computer work, frequent virtual meetings, and regular collaboration across departments and vendors. Occasional off-hours support may be required during cutovers, month end activities, or critical releases. Light lifting of laptops or documents (up to 25 pounds) and occasional travel for workshops or go lives may be necessary. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus. EEO Statement: Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

We are ERock! Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability. Enchanted Rock's dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation's most dependable microgrids - all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on. What you'll do… The Senior IT Infrastructure Manager will serve as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company's IT and OT infrastructure, systems operations, and critical technology services. This role will drive the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with the company's strategic objectives. This is a person who thrives in the weeds, someone who enjoys digging into infrastructure, troubleshooting complex issues and setting an example as the teams resident "IT nerd". You'll make an impact by: Technical Leadership Developing and executing a comprehensive IT/OT strategy aligned with future business objectives. Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence. Technology Management & Operations Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments. Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity. Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity. Compliance and Security Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards. Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk. Project Management Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives. Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability. Budget and Resource Management Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources. Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure. Team Development Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development. Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence. You'll sweep us off our feet if you: Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations. Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives. Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security. Have some hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments. Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations. Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management. Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system. What you'll need: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience. Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years. Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively. Experience in strategic planning, execution, and project management Exceptional leadership, communication, and interpersonal skills Strong organizational abilities and attention to detail Ability to thrive in a fast-paced, rapidly changing environment. Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines. Your Rewards! Medical, Dental, Vision, and Prescription Drug Insurance Company-Paid Life Insurance Disability Insurance Paid Family Leave Flexible Spending Account (FSA) Health Savings Account (HSA) Wellness Programs and Incentives 401(k) Retirement Plan & Company Match Paid Time Off - Sick & Vacation Time Paid Holidays Hybrid Work Schedule! Cool Open-Office Concept Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool! The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”

Sector: Mission Critical / Data Centers Employment Type: Full-time, Permanent About the Opportunity Our client is a national builder delivering large-scale mission-critical projects across the U.S. As they expand their data center portfolio, they're seeking a proven MEP Manager to oversee ground-up data center builds. The Role The MEP Manager position is critical to ensuring the successful design, coordination, installation, and commissioning of all Mechanical, Electrical, Plumbing, and Fire Protection systems. You will serve as the technical authority for MEP scope throughout the full project lifecycle and play a central role in driving performance, reliability, and schedule certainty on high-value mission-critical programs. Key Responsibilities Lead MEP design management, ensuring alignment between owner requirements, engineering teams, and field execution. Conduct detailed constructability reviews and drive value engineering efforts. Manage MEP trade partners, including scope definition, sequencing, installation quality, and productivity oversight. Coordinate all MEP activities with structural, architectural, and low-voltage systems. Oversee testing, start-up, and commissioning for mechanical and electrical systems. Monitor cost, schedule, procurement, and risk related to MEP scope. Ensure compliance with all safety procedures, quality standards, and project specifications. Maintain clear communication and strong relationships with client representatives, design consultants, and field leadership. Qualifications 5 - 10+ years of experience managing MEP scope on large-scale commercial or mission-critical projects. Proven experience delivering data centers or other complex, highly resilient facilities. Strong technical knowledge of mechanical and electrical systems, redundancy strategies, commissioning processes, and industry best practices. Ability to lead MEP coordination with design teams, trade partners, and internal stakeholders. Proficiency with tools such as BIM/VDC platforms, Procore, Bluebeam, and Microsoft Project. Excellent communication, leadership, and problem-solving skills with an ability to make sound field-level decisions.. Compensation, Benefits, and Career Progression: Competitive salary, lucrative bonuses, and comprehensive benefits. Strong short-term and long-term incentives. Clear path to an executive position at the company. Opportunity to lead high-impact projects for a respected national builder.

C-3is LLC provides comprehensive services that include design, consultation, procurement, installation, and support for businesses of all sizes. While specializing in the Retail and Public sectors, the company also serves an array of clients in the SMB and Enterprise markets. Headquartered in the D/FW Metroplex, C-3is has expanded its reach across the United States. Guided by a customer-first philosophy, C-3is prioritizes high-quality service, a principle championed by its hands-on leadership. Role Description This is a full-time, on-site role for an IT Administrator in Managed Services and Field Operations, based in Wylie, TX. The IT Administrator will be responsible for providing technical support, administering networks and systems, and troubleshooting IT-related issues. Additional responsibilities include overseeing managed services operations, ensuring optimal system performance, and maintaining high levels of customer satisfaction. Operational leadership & service delivery Set the daily rhythm for service delivery: intake, prioritization, SLAs, escalations, change control, post‑incident reviews, and KPI dashboards. Use PSA workflows and reporting in ConnectWise Business Management Pro (BMS Pro) to standardize tickets, SLAs, time entry, approvals, and financial hygiene. Build a performance culture: goals, coaching, and tactically managing queue health, first‑response, and resolution metrics. Platform ownership (ConnectWise stack) Administer ITBoost as the single source of truth for documentation, password vaulting, runbooks, and SOP compliance. Own ConnectWise RMM Pro (monitoring, patching, scripting/PowerShell, alert hygiene) and ScreenConnect; govern our security/backup stack (Axcient x360Recover, ConnectWise MDR with SentinelOne, Proofpoint Advanced, Microsoft 365 SaaS backup). Integrations & automation Design, implement, and maintain integrations between ConnectWise and ServiceNow (and other platforms) using REST APIs, webhooks, and workflow automation (Power Automate/Azure Logic Apps). Own data quality and flow (CI/ticket sync, statuses, categories, closure codes, and CMDB alignment). Projects & vendor coordination Plan and run remote/field projects with clear scope/schedule/budget; coordinate vendor‑backed SOWs, including RMM Implementation, ITBoost Implementation, and BMS Pro Implementation deliverables. Manage license counts, renewals, true‑ups, and asset lifecycle. Hands‑on field work On‑site installs and troubleshooting: workstations, networking/Wi‑Fi, A/V & conference rooms, printers/MFPs, UPS/rack/stack, and light cabling; support new site builds and equipment turn‑ups. What you'll bring 5-7+ years in IT, including 2+ years in a lead or manager capacity driving service operations. Deep experience with the ConnectWise ecosystem (BMS/PSA, RMM, ScreenConnect) and disciplined documentation in ITBoost. Microsoft 365/Entra ID & Intune: Autopilot, compliance, Defender for Business, Conditional Access, baseline security policies. Integration chops: ServiceNow (or similar), REST APIs, authentication (OAuth/keys), webhooks, and workflow tools. PowerShell for automation and RMM scripting (Python a plus). Networking fundamentals (TCP/IP, DNS/DHCP, VLANs, VPN) and common SMB firewalls/switching ecosystems. Excellent stakeholder communication; proven ability to set standards and hold teams/vendors accountable. Nice to have Certifications: Microsoft 365/Entra, ITIL, ConnectWise (RMM/BMS), SentinelOne, Network+/Security+. PSA/RMM analytics and KPI dashboarding experience. Work model & requirements Hybrid schedule: 2-3 in‑office days weekly (Wylie) with remote flexibility based on workload; occasional after‑hours maintenance windows/on‑call. Travel: Primarily local DFW; occasional regional trips based on project demands. Valid driver's license, reliable transportation, and insurable driving record; ability to lift up to 50 lbs. Must be authorized to work in the U.S.; background check required. Compensation & benefits Target base salary: $80,000 (experience‑dependent). Competitive benefits package (medical, dental, vision, PTO/holiday, and other perks per company policy).

IT Support Technician Job Type: Contractor Pay Rate: $25/hour We are seeking a skilled IT Support Technician to provide technical assistance, installation, maintenance, and troubleshooting for computer hardware, software, telecommunications equipment, and related systems. This role plays a critical part in ensuring all technology resources are fully functional, compliant, and optimized for business operations. Key Responsibilities Technical Support & Installation: Receive, install, and configure PC hardware and peripherals, including monitors, keyboards, printers, disk drives, and related equipment. Install, configure, and update approved software packages such as operating systems, productivity tools, and company applications. Troubleshooting & Repair Coordination: Perform advanced hardware and software troubleshooting-both in person and remotely-using a strong understanding of system operations. Install, troubleshoot, and coordinate repairs for barcode readers and associated devices. Coordinate repairs with manufacturers or suppliers, ensuring warranty policies are followed. Systems & Equipment Management: Dismantle and relocate hardware setups; reconnect systems to newly installed cabling and confirm proper functionality. Support telecommunications and network equipment, including video conferencing tools. Oversee daily system operations such as user account creation, hardware installation, system diagnostics, resolving issues, maintaining file servers, and performing backups. Inventory & Compliance: Maintain accurate inventory records for PCs, peripherals, and telephone equipment. Manage the software library and ensure compliance with licensing and copyright regulations. Safety & Additional Duties: Follow all safety protocols and promptly report unsafe conditions or practices. Perform other duties and special projects as needed.

Engineering Leader The Engineering Leader plays a critical role in a fast-growing startup environment, guiding the technology organization, shaping long-term technical strategy, and ensuring the delivery of high-quality, scalable, and reliable solutions for the their Platform. This role requires a hands-on, innovative leader with deep engineering expertise and strong experience in AI/ML, data engineering, and SaaS platform development. The Engineering Leader partners closely with product, design, and cross-functional teams to drive rapid innovation, build foundational processes, and help scale the platform and team as the company grows. This leader will also oversee and manage a distributed engineering team, including direct reports located outside of the United States. Key Responsibilities Technical Strategy & Vision Define and communicate a forward-looking technical strategy aligned with company goals. Integrate advancements in AI/ML, scalable data pipelines, and modern SaaS practices to enhance platform capabilities and maintain competitive advantage. AI & Machine Learning Leadership Lead the development, training, and fine-tuning of AI/ML models, supporting the launch and evolution of white-labeled LML solutions. Partner with product and data teams to identify meaningful AI opportunities and ensure responsible and effective model deployment. Data Engineering & Pipelines Oversee the creation, optimization, and reliability of data pipelines that power machine learning, analytics, and intelligent product features. Ensure data systems are scalable, secure, and built for rapid experimentation and iteration. Leadership & Global Team Development Build, mentor, and inspire a high-performing, geographically distributed engineering team. Manage direct reports located internationally and foster a collaborative, inclusive culture that promotes alignment, accountability, and technical excellence across borders. SaaS Platform Development Lead engineering for a multi-tenant SaaS platform, ensuring exceptional performance, security, scalability, and customer experience. Drive architectural decisions that support rapid iteration and long-term product evolution. Product Development & Delivery Oversee the complete software development lifecycle to consistently deliver features and enhancements on time and at high quality. Champion agile methodologies and CI/CD practices that improve reliability and development velocity. Cross-Functional Collaboration Work closely with Product, Operations, Design, and GTM teams to align on priorities, requirements, and workstreams. Maintain transparent communication to ensure smooth execution and strong cross-functional outcomes. Operational Excellence & Reliability Define and track engineering KPIs across uptime, performance, customer satisfaction, and delivery efficiency. Lead continuous improvements in observability, security, and platform stability. Innovation & Continuous Improvement Cultivate a culture that encourages experimentation, emerging technology adoption, and continuous improvement across engineering practices-especially in AI and data-driven capabilities. Architecture & System Design Guide architectural direction to ensure platform scalability, maintainability, and alignment with long-term business and AI/ML integration goals. Resource & Budget Management Manage budgets, tooling, infrastructure investments, and global headcount planning. Make data-driven decisions to optimize resources and maximize ROI. Risk Management & Compliance Identify and mitigate technical, operational, and data-related risks. Ensure engineering practices adhere to industry standards for compliance, privacy, security, and responsible AI use. Executive Communication & Reporting Provide clear, consistent updates to the executive team on engineering performance, initiatives, and strategy. Represent engineering in leadership discussions and influence company-wide decision-making. #TECHIND

We are seeking dedicated and skilled IT Support Technicians to join our 2nd and 3rd shift support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction. The Role We are seeking dedicated and skilled IT Support Technicians to join our after-hours support teams. These roles are critical in ensuring 24/7 support coverage for our clients and internal operations. As part of our Managed Services team, you will provide responsive, high-quality technical support to resolve issues quickly and maintain customer satisfaction. Hours will be: Rotating schedule Shift A: Mon 7:00 pm - 7:00 AM, Tue 7:00 pm -7:00 AM, Sat 7:00 AM - 7:00 pm Shift B: Wed 7:00 pm - 7:00 AM, Thu 7:00 pm -7:00 AM, Sun 7:00 AM - 7:00 pm Shift C: Fri 7:00 pm - 7:00 AM, Sat 7:00 pm - 7:00 AM, Sun 7:00 pm - 7:00 AM Role will be hiring for a December 2025/January 2026 start date Key Responsibilities Serve as the first point of contact for all incoming technical support requests (phone, email, or ticketing system). Diagnose, troubleshoot, and resolve hardware, software, and network issues. Escalate complex problems to higher-tier support teams as necessary. Monitor systems, networks, and alerts proactively to identify and address potential issues before they escalate. Document all support interactions, troubleshooting steps, and resolutions in the ticketing system. Provide excellent customer service while maintaining professionalism under pressure. Support onboarding of new users, including setting up accounts, access, and hardware. Follow standard operating procedures (SOPs), service-level agreements (SLAs), and escalation protocols. Participate in shift turnover to ensure smooth knowledge transfer between teams. Knowledge, Skills, and Abilities Required 1-2 years of experience in IT support, helpdesk, or related role. Strong troubleshooting skills in Windows/Mac OS, Office 365, and common business applications. Basic understanding of networking (DNS, DHCP, TCP/IP, VPN). Excellent verbal and written communication skills. Ability to work independently with minimal supervision during off-hours. Preferred: Experience in a Managed Service Provider (MSP) environment. Certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with RMM tools, ticketing systems, and remote desktop solutions. Education & Experience BA/BS degree, preferably in Business Administration or a related field. MBA/MS preferred but not required. 5 years of experience in project management (MSP or IT services experience highly desirable). PMP, CAPM, or ITIL certification a plus. Benefits Competitive salary based on experience and qualifications. Health, vision, and dental benefits. Performance-based incentives and generous bonus opportunities. Full on-the-job training & support. Fun, collaborative working environment and culture. Excellent opportunities for career advancement.

Information Technology Instructor - San Antonio Campus Hallmark University Hallmark University is seeking a passionate and experienced Information Technology Instructor to join our dynamic and growing programs at our San Antonio, TX campus. Our faculty and staff are committed to producing graduates who are the preferred choice in the IT industry. This role is ideal for professionals who are eager to mentor students and deliver hands-on instruction in IT hardware, software, and cybersecurity. Key Responsibilities: Deliver on-site instruction using provided syllabus, equipment, and materials Assess student progress through testing and support outside of class Submit grades and complete required duties on time Serve as a mentor and uphold compliance standards Participate in campus initiatives and the Hallmark Character Program Perform other duties as assigned Qualifications: Ph.D. or Doctoral degree in an IT-related field (e.g., Computer Science, Information Systems, AI, Data Science) Minimum 4 years of professional experience At least 3 years of hands-on experience in networking, systems, or cybersecurity Certifications such as A+, CCNA, Security+, CEH, CISSP, or MCSE preferred Strong presentation, communication, and mentoring skills Prior teaching experience at the post-secondary level is a plus About Hallmark University: Hallmark University is a nonprofit institution offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing. We are committed to excellence in education and character development.

Infrastructure Project Manager Duration: Contract The Infrastructure Project Manager will support the Network Engineering team in delivering large-scale infrastructure initiatives across enterprise LAN, WAN, and Data Center environments. The ideal candidate will possess a strong understanding of network engineering principles, exceptional organizational and communication skills, and proven experience in managing complex technical projects from planning through execution. Responsibilities: Collaborate with Network Engineers to plan, coordinate, and track the delivery of enterprise network solutions, including LAN/WAN, Data Center, and B2B Extranet connectivity. Manage project timelines, resource allocation, risks, and deliverables, ensuring alignment with engineering milestones and organizational priorities. Facilitate technical design review meetings, ensuring accurate documentation, change control, and stakeholder communication. Support the creation, review, and maintenance of technical design documentation, including network diagrams, solution architectures, and implementation plans. Coordinate with internal teams and external partners to support network connectivity initiatives such as VPNs, NAT configurations, transport resiliency, and IP routing solutions. Provide clear, consistent status reporting and communicate project progress to technical and non-technical stakeholders. Drive accountability and collaboration across engineering, operations, and business teams to support informed decision-making. Identify risks, track dependencies, and proactively resolve issues that could impact delivery timelines. Qualifications: 5+ years of project management experience, with exposure to large enterprise network infrastructure or data center projects. Strong understanding of IP routing protocols (BGP, OSPF, RIP) and enterprise networking concepts. Experience managing or coordinating projects involving Cisco routers/switches, VPNs, and Extranet connectivity. Ability to translate complex technical details into clear, actionable plans and documentation. Exceptional communication, stakeholder management, and organizational skills. Demonstrated experience engaging partners, vendors, and senior stakeholders to support key business decisions. Familiarity with Cisco certifications (CCNA, CCNP, or CCIE) or equivalent technical environments is highly preferred. Proficiency with project management tools (e.g., JIRA, MS Project, Smartsheet, Confluence). Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience). About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $45 - $53 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

**Applicants must be able to work onsite in Plano, TX 75075** Information Technology Technician 2-year Contract 40-Hours Per Week Pay Range: $18-$20/hr Required Skills & Experience • 1+ years of IT Support experience in a professional environment • Experience troubleshooting software, hardware and other desktop issues Job Description An employer is looking for a Desktop Support Technician to support one of Insight Global's largest enterprise sites in Plano, Texas. This person will be doing standard technical support ranging from troubleshooting Microsoft related issues, general user access issues, network connectivity, hardware swaps, PC setup, and other IT support responsibilities. Candidates must have strong communication, high sense of urgency, and excellent customer service experience. They also must feel confident working in an environment without a lot of training or guidance - this isn't always with a team. Must have experience with repairing and/or working with computer hardware and troubleshooting some software. This role supports hardware and software break/fix and some IMACD work both in the service center and field including traveling to sites near by. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role are available. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Are you an experienced Consultant, IT Architecture with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Consultant, IT Architecture to work in their company in Austin, TX. Primary Responsibilities/Accountabilities: Implements technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company hardware/software products and/or processes and methodologies Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure Identifies additional product/services sales opportunities in customer organization Assists the sales organisation and related Practice Areas as technical/industry subject matter experts The role requires skills and understanding of the industry's best practices and methodologies to tie dissimilar components together into an aggregate system. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans Constructs risk assessments and corresponding remediation plans relative to custom solution proposals Participates in the construction of financial models that align with custom solution proposals Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc.) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution Supports deal negotiation and closure to include transition support to service delivery Serves as a services subject matter expert to both internal and external customers Follows all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables Participates in applicable win-loss reviews and incorporates learnings into future solutions Leads a technical team in developing solutions to complex business problems. Leads the design of multiple service areas or technologies within a broader services solution; leads overall technical implementation for large and complex engagements Contributes to the sales pursuit strategy. Participates or leads in customer presentations at the senior leadership level or higher May participate or lead in establishing operational plans and processes for the group. Leads research, discovery, planning and implementation efforts to improve business processes. Mentors less experienced team members May be involved in international sales opportunities. Provides expertise on the availability and viability of third-party components and services. Ensures third-party components comply with established architecture. Implements the information technology architecture and the total systems solutions to the enterprise-wide systems requirements of the customer. Participates in the Solution Architecture Review for projects, applications and infrastructure. Defines standardized reference architectures for processes and technology Qualifications: 8 to 12 years of professional experience with a bachelor's degree in computer science or a relevant field Strong working experience building Infrastructure automation using Ansible, Terraform or others in a Private/On-Prem Data centre leveraging bare-metal servers Strong experience with Linux and storage fundamentals, Kubernetes networking, storage RBAC, POD Security, Operator SDK/Use of Fabric8 API. Knowledge of core networking fundamentals, BGP/eBGP, Calico networking, service mesh (e.g., Istio, NGINX) Programming - Shell scripting, Python, HELM, Automation - Ansible, CICD Strong working experience with application architecture, HA, DR, Infrastructure services (DNS, Load Balancer, Firewall, TLS certs, web servers, reverse proxies, GIT Broad knowledge in systems telemetry and monitoring (ELK, Prometheus, Grafana, Dynatrace, Splunk, etc.) Experience with Agile methodologies, effective working independently and in a virtual team setting.

We are currently seeking a Senior Analyst for Oracle eBusiness Systems, release R12.2.10. This person will work effectively under minimal supervision and provide Technical support for developing and supporting customizations and extensions covering modules in Finance or Oracle Projects. This position will support our business users, participate in all relevant changes management activities, and overall service delivery and customer satisfaction. This will require interaction with core business users and the need to work as a team member of a large Oracle support team. Responsibilities include, but are not limited to: Provides technical development and support for Oracle eBusiness Systems Modules. Collaborates with customers to ascertain system specifications and business/technical requirements to create spec documents that meet their needs. Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable). Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle. Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business expertise solutions. Tracking deliverable and provide reporting to management as needed. Willing to travel up to10%. The successful candidate will have the following qualifications: Bachelor of Science degree from a 4-year accredited university, or 10 years of related industry or technical experience is required. At least 5 years of experience working with Oracle eBusiness Modules. Must have experience with Oracle Projects (Project Accounting, Project Billing and Project Cost Management) and its integrations within EBS - Inventory, Enterprise Asset Management, Oracle Time and Labor, Fixed Assets and Accounts Payable modules. 5+ years of experience with SQL, PL/SQL & BI Publisher reporting and Oracle Workflow Builder. 5+ years of experience with the backend table structures for Oracle and eBusiness system module is required. Experience in Oracle Database 19C, or a higher version, is required. 3+ years of programming experience in Oracle Apex is desirable. Experience on personalizations and extensions in Oracle Applications Framework is preferred. Experience working in a multi-developer, team environment is preferred. Top daily priorities/responsibilities: Remediating and validating EBS application extensions and customizations in the areas of Finance or Projects. Working with Oracle Support to find a solution that is feasible and acceptable to implement. Collaborating with IT Teams and business department personnel to complete EBS upgrade from Release 12.2.10 to 12.2.15 Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Greetings from Photon!! Who are we? Photon has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. For a brief 1 minute video about us, you can check ***************************** We are seeking a Senior IT System Analyst with advanced Product analyst experience to play a critical role in building and enhancing a complex Investment Platform. This position is ideal for a client-focused, strategic thinker with deep analytical skills who thrives at the intersection of business operations, data, and product innovation. Your role will blend leadership and planning expertise with a passion for delivering results. This role requires a self-starter who can champion collaboration and cultivate close partnerships with business stakeholders and development teams to help craft and implement solutions across both client (front-end) and server-side (back-end) technologies. Key Expertise and Experience 10+ years of Systems Analysis experience. Demonstrated expertise in interviewing and extracting high-quality business requirements from stakeholders using the Agile/Scrum methodology. Ownership and execution of requirements analysis sessions to elicit business needs and translate them into clear, relevant system requirements. Anticipating, discovering through ongoing interaction with, and prioritizing client/partner needs to serve as their voice and guide Engineering Leaders and Technology teams. Excellent analytical, reporting, and problem-solving skills, including strong judgment, issue management, and root cause analysis techniques. Excellent interpersonal, relationship management, and facilitation skills. Demonstrated ability to effectively balance ** multiple tasks and priorities** in a fast-paced environment. Excellent verbal and written communication skills with keen attention to detail. Experience with Alternative Investments, Digital Assets, Private Market, or Liquid Alternatives is preferred. Required Skills and Background Bachelor's degree with 10+ years of experience as a product analyst, business analyst, or similar role in a digital or operational transformation environment, focused on customer or internal-facing solutions. Strong understanding of operations workflows and processes, preferably within financial services or another regulated industry. Ability to translate technical requirements and operational processes into intuitive, actionable product requirements. Demonstrated experience in informing product strategy and delivery, including opportunity identification, solution design, and collaborating with technology teams for implementation. Proficient with collaboration and planning tools such as JIRA, Confluence, Miro, or other analytics and product management platforms. Proficient with Agile development methodologies and working with cross-functional product teams, engineering teams, and business stakeholders. Strong communicator with proven stakeholder management and storytelling skills; effectively conveys technical and business concepts verbally and in writing, using data and visualizations. A resourceful problem-solver who can identify issues, explore potential solutions, and define the next course of action. Ability to facilitate challenging conversations with business stakeholders through strong presentation skills, using data and analysis to influence decision-making outcomes. Experience with and understanding of SQL, relational databases, and data models, and fluency with API contracts is preferred.