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Information technology manager jobs in Carlsbad, CA

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  • Information Technology Manager

    Mitchell1

    Information technology manager job in San Diego, CA

    Come work for a SaaS company that is a leader in the automotive repair industry and offers the stability of a 100+-year-old company. We are Mitchell 1, a division of Snap-on Inc. For over 100 years, Mitchell 1 has been a leader in providing information solutions that simplify everyday tasks for automotive professionals - helping make their jobs easier. Through the years, Mitchell 1's products have evolved to keep pace with the industry and technological advances. The IT Manager is responsible for Network Infrastructure and Cyber Security. Ownership of 3rd-party tools to monitor metwork performance, including detection and prevention of network/product security events. The IT Manager provides leadership and hands-on support to build, maintain, and protect the organization's network and applications. This includes defending against threats such as software piracy, DDoS attacks, and malicious bot activity. The role is responsible for ensuring our data center and network-both in the cloud and on-premises-are secure, reliable, and high-performing. This position uses strong technical knowledge, communication, and leadership skills to deliver effective, cost-efficient solutions that support the organization's goals. This is a full-time, on-site position based at Mitchell 1's headquarters in San Diego, operating Monday through Friday. Responsibilities • Provides technical direction, workload management, and prioritization of tasks for the team • Research, design, and lead the implementation and maintenance of highly available and performant network infrastructure • Responsible for network hardware/software lifecycle and capacity planning • Improves, maintains, and executes disaster recovery migrations • Responsible for ownership of network logging, monitoring, and alerting • Monitor and analyze network and application security events using Splunk, Rapid7, and other tools. • Implement and maintain application-level security controls to protect intellectual property and enforce licensing compliance • Lead cross-functional system administrators, developers, and anti-piracy teams to defend company assets from malicious actors • Implement DDoS mitigation strategies and configure F5 BIG-IP load balancers for application and network security • Investigate and respond to security incidents, providing detailed root cause analysis and corrective actions. • Documents infrastructure processes, procedures, and maintains asset management • Participates in on-call rotation, incident response, and is an escalation resource • Other projects and assignments as needed, requested by (Mitchell1 and Snap-on senior or executive leadership.) Qualifications Education: Bachelor's in Information Technology or equivalent work experience (preferred) CCNA, CCNP, CISSP, GIAC (GWEB/GWEB) or other network and web application defense certifications (preferred) Years of Experience: 8+ years of experience with the design, research, and development of network solutions, including a combination of LAN/WAN networking, Internet-based SaaS support, application architecture, load-balancing, and network security in a hybrid on-premises, cloud (Azure, AWS), and multi-office environment 5+ years of management responsibility in Information Technology for a team of 3-5 required Other Requirements: Strong knowledge of TCP/IP, firewalls, VPNs, and web application security principles Hands-on experience with Rapid7, F5 BIG-IP, and an expert in Splunk query language Possesses experience and a detective-like interest in solving network and web application anti-piracy challenges Proficiency in scripting languages such as Python, PowerShell, or Bash. Experience with DDoS mitigation and Bot defense solutions. Experience with ISE, 802.1X, secure group tags (SGT), Zero Trust Architecture Experience in Network troubleshooting and packet capture analysis Experience with Cisco products and F5 iRules/WAF required Experience with Splunk administration required Experience with Cisco Umbrella, Trellix, a plus Compensation: $150,000-$175,000 per year, based on skills and experience
    $150k-175k yearly 1d ago
  • IT Access Control Technician

    Eliassen Group 4.7company rating

    Information technology manager job in San Diego, CA

    About the Company Our client is an innovative, fast-growing technology organization committed to building solutions that support critical missions and enable teams to work securely, efficiently, and collaboratively. With multiple U.S. locations and a global presence, the company fosters a culture centered on integrity, teamwork, and purposeful impact. Job Description The IT Access Control Technician will support both Information Technology and Facilities/Security functions to ensure employees have safe, seamless access to company facilities and the technology resources they need. This role is part of the Service Delivery team within Enterprise Operations and collaborates closely with Security, Facilities, and HR partners. The position may be based in several U.S. office locations, with occasional travel to other sites as needed. What You'll Do: Manage physical access control and badge issuance processes for employees, contractors, and visitors. Support onboarding and offboarding workflows to ensure proper access is granted and removed. Maintain accurate records of access permissions and perform routine audits for compliance and consistency. Troubleshoot and resolve access-related issues and support general IT service needs as part of the Service Delivery team. Assist with device preparation, inventory tracking, and setup for new team members. Contribute to facility and infrastructure projects, including new location integrations and upgrades to security-related systems. Document procedures, workflows, and support guidelines to ensure continuity and clarity across teams. Required Qualifications: Candidates must possess strong people skills with the ability to create a welcoming and supportive experience. Experience in IT support, facilities operations, security administration, or similar roles. Strong attention to detail and commitment to following security and confidentiality protocols. Excellent interpersonal and communication skills, with a focus on customer service and cross-team collaboration. Ability to learn quickly, adapt to evolving processes, and work in a fast-paced environment. Preferred Qualifications: Experience working in environments where IT and physical security intersect. Familiarity with access management workflows, onboarding/offboarding processes, or ticketing systems. Interest in compliance, operational excellence, and continuous improvement. Relevant coursework, certifications, or hands-on experience (not required, but a plus). “Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.” “W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick 􀆟me if required by law in the worked-in state/locality.”
    $58k-104k yearly est. 4d ago
  • Head of Technology

    Ryan Miller & Associates Executive Search

    Information technology manager job in Irvine, CA

    Title: Director of Technology / Head of Product Engineering **Please note: only local candidates considered** We're partnering with a growing technology company that is investing in its product and platform development. They're seeking a senior technology leader to oversee engineering execution, guide product innovation, and scale internal systems to support growth. This is a high-impact role that reports directly to the CTO and works cross-functionally across the business. The ideal candidate is a hands-on leader who can manage teams, drive strategy, and execute effectively across product, infrastructure, and application development. Key Responsibilities: Lead and manage a team of internal and external developers. Oversee the design and delivery of new and existing software applications-ranging from customer-facing tools to internal operational systems. Partner closely with the CTO to define and implement infrastructure and security best practices (cloud-based, Azure environment). Evaluate and optimize internal platforms, including CRM, ERP, and reporting tools. Prioritize and assess incoming technology requests from internal stakeholders to ensure alignment with company goals. Contribute to ongoing data initiatives, including reporting automation and data warehouse development. Champion a strong engineering culture and scalable development processes. Qualifications: 8+ years of experience in software engineering and technology leadership roles. Proven success managing high-performing dev teams and delivering complex applications. Strong knowledge of cloud architecture (Azure preferred), infrastructure, and system security. Experience working with or leading the evaluation of CRM, ERP, and custom platforms. Ability to balance strategic thinking with hands-on leadership and execution. Strong cross-functional communication skills with a solutions-oriented mindset.
    $79k-204k yearly est. 17h ago
  • IT System Administrator

    Lorven Technologies Inc. 4.0company rating

    Information technology manager job in San Diego, CA

    Job Type: (CTC/W2) Project description: This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business. Responsibilities: Execute day-to-day IT system administration tasks as directed by the hiring manager Provide desktop and end-user support, including troubleshooting hardware/software issues Perform Active Directory user management and access administration Support server operations and routine maintenance activities Assist with phone system configuration and issue resolution Facilitate new-hire on boarding, including account setup and equipment support Deliver on-site or remote executive support as needed Coordinate with cross-functional IT teams to resolve issues efficiently Maintain documentation of procedures, incidents, and configurations Skills Must have: High School Diploma/GED 3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams 3+ years' experience working in a data center environment or equivalent technology background 3+ years working experience with Microsoft Office Suite Preferred Qualifications: Bachelor's Degree in IT Candidates must have hands-on experience supporting IT infrastructure and operational environments. This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows. Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential. Mandatory Skills list: System Administration Desktop Support Active Directory Server Support Phone System Support New-Hire On boarding Executive Support Nice to have: Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage. Familiarity with automation or scripting for operational efficiency is also beneficial.
    $77k-102k yearly est. 17h ago
  • IT Systems Administrator

    Cbsbutler

    Information technology manager job in Costa Mesa, CA

    IT Systems Administrator - BioTech | Costa Mesa, CA Full-Time | $75,000-$90,000 Are you an IT professional who thrives in a regulated, science-driven environment? A fast-growing biotech company based in Costa Mesa, California, is seeking an experienced IT Systems Administrator to support its state-of-the-art manufacturing and laboratory operations. This is a unique opportunity to join a company dedicated to delivering high-quality, life-changing therapies-where IT plays a critical role in ensuring safe, compliant, and efficient production. What You'll Do As the IT Systems Administrator, you'll be responsible for both day-to-day support and the administration of critical systems in a GMP environment. Your key responsibilities include: Providing responsive on-site and remote support for hardware, software, and network issues Installing, configuring, and maintaining workstations, servers, and infrastructure components Administering user accounts, permissions, Active Directory, and Microsoft 365 Managing backups, disaster recovery solutions, and system documentation Supporting GMP and FDA compliance, including system validation and audit readiness Applying network and cybersecurity best practices across manufacturing and lab systems Collaborating with Manufacturing, Quality, R&D, and Operations teams to support IT-critical processes What You Bring 2+ years' experience in IT support or system administration Experience in pharma, biotech, or other GMP-regulated industries highly preferred Strong technical foundation in Windows, Microsoft 365, networking, and Active Directory Knowledge of ERP, LIMS, MES, or other manufacturing/lab systems is a plus Understanding of GMP, 21 CFR Part 11, and data integrity principles Certifications such as CompTIA A+, Network+, Microsoft MDAA, ITIL, or similar are beneficial Excellent communication, problem-solving, and customer service skills Why This Role? Work at the intersection of technology and life science innovation Play a key role in systems supporting product quality and patient safety Join a collaborative team in a growing organisation with real advancement potential Be part of a high-quality, compliant, and mission-driven environment Location Costa Mesa, CA (on-site)
    $75k-90k yearly 1d ago
  • IT Project Manager

    Auxis 3.8company rating

    Information technology manager job in Lake Forest, CA

    We are seeking an IT Project Manager for a 9-12 month contract who will be onsite at our client in the Lake Forest area of California. This person will be responsible for managing multiple large IT projects around legacy apps, including QAD . The project manager will work with both the Functional and IT organization to deliver projects on-time, within established budget, and within approved scope. Project Manager will work with Business Partners and cross-functional teams to manage, communicate, and escalate as necessary issues and risks. Primary Duties and Responsibilities Manages and directs cross functional project teams on IT projects. Develops, coordinates, and maintains integrated project timelines for all assigned projects Facilitates the IT definition of project scope, goals, deliverables, project tasks and resource requirements Aligns with business project owner on scope of project Responsible for IT resource planning, IT guidance, budget estimation, and change control Schedules and facilitates project oversight meetings at all levels as needed to discuss issues, risks, project status, business engagement, testing, and implementation Works closely with program managers and functional leaders to ensure projects meet all metrics including quality, savings, budgets and schedules Works with resource managers and individual contributors to identify and assign the right resource at various stages of the project life cycle Ensures that all the technology projects follow approved procedures for Program Management, SDLC, Procurement, and Production Change Control Identifies and solves project issues effectively and manages risks Excellent vendor manager who is able to review SOWs/RFPs and gather stakeholders feedback and able to keep vendors accountable to timelines and deliverables Able to manage to a project budget and execute decisions that are fiscally responsible Coordinate and lead IT test scenarios and IT requirements testing Owns defect tracking and resolution. Coordinates with the business to prioritize defect resolution Education and Experience Profile Bachelor's degree in Business or Information Technology. Equivalent experience will be considered in lieu. MBA or advanced degree desired Minimum of 5 years of experience in a combination of areas such as operations, program/project management, finance, information technology, CRM/ Digital Commerce Platforms, ERP Systems, Application Development or IT Infrastructure. SAP experience desired. Proven project leadership experience required. Strong analytical skills required Project Management Certification (PMI) a plus Experienced in Microsoft Project to plan, track and manage complex projects Working knowledge of IT project finances including capitalization Experience with recognized Enterprise Resource Planning applications (such as SAP, QAD, JD Edwards, SAGE 100), Service Now, JIRA/Confluence and SharePoint preferred Required Skills QAD experience in a big PLUS ! Ensures Accountability - Holding self and others accountable to meet commitments Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Directs Work - Providing direction, delegating, and removing obstacles to get work done Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders Ability to work with all levels of internal and external stakeholders and to negotiate timelines that maximize resource utilization, adhere to IT delivery commitments, and meet business timelines and objectives Able to work with business and IT teams to manage scope and follow procedures for amending scope when necessary Able to see into the future, anticipate roadblocks, plan for the unexpected, forecast project spending and timelines based on solid project plans and negotiate resource commitments when projects vary from schedule Able to follow-through on actions, maintains a high-do/say ratio, completes work and closes projects Able to manage and build rapport with a diverse work-force of local, remote, and international team members Able to analyze information, organize facts, separate fact from fiction, present, influence, persuade, and lead Able to leverage past experiences and institutional knowledge without “reinventing the wheel” Proficient in the use of Microsoft office computer systems and applications, with intermediate to advanced skill levels in ERP/MRP Systems, spreadsheets, word processing, presentations, Microsoft Project, and project management
    $116k-172k yearly est. 1d ago
  • Senior Information Technology Project Manager

    The Carrera Agency

    Information technology manager job in Irvine, CA

    We are seeking an experienced and highly capable Senior Project Manager to join our dynamic organization. This exciting opportunity calls for a skilled professional to lead cross-functional teams in the successful delivery of complex projects within the manufacturing, distribution, and ordering domains. If you thrive in a fast-paced environment, excel at managing multiple projects concurrently, and are a results-driven project management professional with a passion for driving complex initiatives to successful completion, this role is the perfect fit for your talents. Start date: Immediate Duration: 6+month W2 contract Location: Hybrid in Irvine, CA Compensation: Starting at the W2 Hourly Rate of $70 plus benefits. The offered compensation to a successful candidate will be dependent on several factors that may include (but are not limited to) the type and length of experience within the industry, education, etc. Key Responsibilities: Develop and execute comprehensive program plans, and budgets for initiatives focused on manufacturing, distribution, and ordering functions. Lead cross-functional teams consisting of developers, business analysts, and subject matter experts to ensure successful delivery of projects within scope, schedule, and budget. Manage and prioritize multiple projects concurrently, monitoring project progress, dependencies, risks, issues, and action items; proactively identify and mitigate potential roadblocks to ensure successful project outcomes. Closely tracks project budgets, resourcing and utilization. Establish and maintain strong relationships with internal stakeholders and external vendors/partners. Manage to PM Operating Model (meetings, status reporting). Familiar with Change Request process Maintain up-to-date project documentation in the PMO departmental repository and in ServiceNow. Adheres to the PMO defined processes, methodologies, and minimum required documentation. Work with stakeholders and the project team to complete required SDLC deliverables and approvals (Charter, BRD, Design Doc, Test Plan, UAT), etc. Creates and communicates status reporting at all levels. Tracks and reports team hours and budget on a weekly basis Required Skills and Qualifications: Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred. Extensive experience (10+ years) managing IT programs/projects. Proven track record of leading complex implementation projects from inception to completion Ideal candidate brings a breadth of experience with enterprise applications such as ERP or CRM (for example: Oracle, SAP, ServiceNow, Workday) that support business functions (for example: HR, Finance, Manufacturing, Supply Chain, Data Warehousing, etc.) Executive presence leading meetings and strategic discussions with Executive and Senior leadership teams, including presentations to large groups of all levels (C-Level to staff) Effective written and verbal communications. Previous experience working within Waterfall environments Ability to work independently and collaboratively in a team environment including project team members, external vendors, consultants, etc. Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint) Project Management Professional (PMP) certification preferred. Project Management tools such as MS Project.
    $70 hourly 3d ago
  • IT Project Manager

    Git America, Inc. 3.4company rating

    Information technology manager job in Irvine, CA

    GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations. Role Description This is a full-time on-site role as an IT Project Manager at GIT America, Inc. The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of information technology solutions on a day-to-day basis in Irvine, CA. IT Project Manager Salary Range: $70,000~$130,000 a year Requirements Bilingual in English and Korean At least 3 years of experience in IT project management At least 3 years of experience in software development 8 or more years of IT experience Team player who thrives on accomplishments both individually and as a shared team effort Strong attention to deadlines and budgetary guidelines Excellent presentation and communication skills Proficient in MS Office applications (Word, Excel, PowerPoint, etc) and Jira issue management system Experienced in supervising and mentoring (preferred) Physical Requirements Normal office duties Work may require occasional weekend and/or evening work. Responsibilities Manage IT development projects (C# .Net server systems and Android Apps) from brief to finish Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome Report and manage costs and revenues of IT projects Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan Structure and manage integrated, multitrack performance databases Develop and maintain partnerships with third-party resources, including vendors and researchers Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones Job Type & Work Schedule Full-time, Monday to Friday Employee Benefits Health Insurance including medical, dental and vision 401K plan with company matching Paid vacation and sick leave Paid Holidays Annual discretionary bonus Complimentary lunch Work Location Irvine, CA 92602 If you are interested, please send your resume via email at ********************** Please state which position you are applying for in the subject heading. GIT America Inc. is an Equal Opportunity Employer. The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.
    $70k-130k yearly 1d ago
  • IT Support Technician Level 2 (MSP)

    Bowman Williams

    Information technology manager job in Lake Forest, CA

    We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment
    $29 hourly 2d ago
  • Information Technology Administrator

    Dynamic Solutions Technology LLC 4.0company rating

    Information technology manager job in San Diego, CA

    Job Description Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time Information Technology Administrators to support contract work out of San Diego, CA. Responsibilities: Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers. Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review System and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. Install hardware and software; Maintain or repair equipment Troubleshooting a variety of computer issues Offering technical support on-site or via phone or email Diagnose computer problems Set up computer equipment Schedule maintenance and teach clients to use programs Perform repairs and computer parts ordering Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs Plans and executes Information Technology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc. Qualifications: Active Top-Secret Security Clearance Bachelor's Degree plus 6 years of additional relevant work experience; or Associate's Degree plus 4 years of additional relevant experience; or 10 years of additional relevant work experience
    $104k-128k yearly est. 23d ago
  • IT Systems Manager

    Ital Pizza LLC

    Information technology manager job in Laguna Niguel, CA

    Information Technology Systems Specialist ***Preferred Experience in Restaurant365 and Aloha POS System
    $116k-167k yearly est. Auto-Apply 60d+ ago
  • IT Support Manager

    Vinfast Auto Ltd.

    Information technology manager job in Irvine, CA

    The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) Provide IT support for large numbers of remote employees throughout US Seek 3rd Party IT Support Vendors for remote locations Manage IT Budget Recruit, train and support help desk representatives and technicians Manage the help desk team and evaluate performance Establish best practices through the entire technical support process and set customer service standards Ensure customer service is timely and accurate Contribute to improving customer support by actively responding to queries and handling complaints Follow up with customers to identify areas of improvement Develop daily, weekly, and monthly reports on help desk team's productivity Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved Provide customer feedback to the appropriate internal teams like product developers Create project plans to support longer-term projects Work with the Vietnam IT team to understand and roll out Global IT initiatives Look for ways to improve the existing process Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software " /> Email Opening Apply Now Title IT Support Manager Category Information Technology Number of Openings 1 Location Irvine Head Office Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Description The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: * Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) * Provide IT support for large numbers of remote employees throughout US * Seek 3rd Party IT Support Vendors for remote locations * Manage IT Budget * Recruit, train and support help desk representatives and technicians * Manage the help desk team and evaluate performance * Establish best practices through the entire technical support process and set customer service standards * Ensure customer service is timely and accurate * Contribute to improving customer support by actively responding to queries and handling complaints * Follow up with customers to identify areas of improvement * Develop daily, weekly, and monthly reports on help desk team's productivity * Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations * Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved * Provide customer feedback to the appropriate internal teams like product developers * Create project plans to support longer-term projects * Work with the Vietnam IT team to understand and roll out Global IT initiatives * Look for ways to improve the existing process * Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software Position Requirements MINIMUM REQUIREMENTS: * Bachelor's degree or equivalent experience in a related field * Minimum 5+ years of experience in IT Support * Experience in a start-up environment is a plus * Strong communication skills, including the ability to be influential and persuasive with stakeholders * Ability to effectively manage, develop, and train the service desk team * Ability to travel in the future to conduct review or setup of IT systems in various locations in US * Must be able to lift 30-50lbs if required * Salesforce, SAP, Cloud-based (Google, AWS, MS Azure) experience is a plus * Enterprise IT Support experience is a plus * Ability to work with teams in various time zones * Vietnamese as a secondary language is a plus * Working knowledge of creating project plans in either Excel or MS Project Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need. Open Date 12/5/2025 Req Number INF-25-00001 About the Organization Welcome to the Future of Mobility. VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam. VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year. Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO. We welcome you to join the charge. Starting at Salary Range $100,000 - $120,000 EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need. This position is currently accepting applications. Apply Now
    $100k-120k yearly 6d ago
  • Director - Information Systems

    Staff Career

    Information technology manager job in San Diego, CA

    The Salk Institute seeks a Director of Information Systems to manage the data integration, reporting, and software development team that supports administrative and research operations. This role emphasizes the adoption of modern, commercial off-the-shelf solutions for business operations while recognizing that there will be need to develop both custom integrations and limited home-grown software solutions if commercial alternatives do not exist. The Director is responsible for ensuring systems are integrated, reliable, and aligned with mission-critical needs. Reporting to the CIO and managing 7 technical staff, the Director provides leadership in applying technology - including artificial intelligence and automation-to streamline processes and improve decision-making. The position offers a unique opportunity to shape Salk's digital landscape, supporting world-class science and institutional growth. Who We Are The Salk Institute is an internationally renowned research institution that values all members of our scientific community. We seek bold and interactive leaders passionate about exploring new frontiers in science. Our collaborative community embraces perspectives across discipline, professional acumen, and unique life experiences, fostering innovation, and a sense of belonging. Together, we strive to improve the wellbeing of humanity through groundbreaking research. Founded by Jonas Salk, developer of the first safe and effective polio vaccine, the Institute is an independent, nonprofit research organization and architectural landmark: small by choice, intimate by nature, and fearless in the face of any challenge. Salk's vibrant community has many talented individuals from varied backgrounds, each playing a crucial role in driving our mission forward. From visionary leaders to dedicated administrators and brilliant faculty members, the Institute is united by a shared passion for scientific exploration and innovation. What Your Key Responsibilities Will Be Team Leadership and Development: Manage, mentor, and inspire a team of 7 technical staff responsible for, integration, reporting, software development and technical support for core business systems, including Banner. Provide clear direction and set priorities for the team, balancing ongoing operational support with strategic project initiatives. Foster a collaborative and high-performance culture, encouraging professional growth through training and mentorship. Conduct regular performance evaluations, recognize achievements, and guide the team in adopting best practices in agile project management, DevOps, and customer service. Ensure the team works closely with other IT units (infrastructure, support, etc.) and with end-user departments to deliver excellent service and technical solutions. Stakeholder Engagement: Serve as a primary liaison between the Information Systems team and administrative and research stakeholders. Proactively engage with administrators, faculty, and core facility users to understand their technology needs and pain points. Translate business and research requirements into effective IT solutions, ensuring that IT initiatives remain closely aligned with the Institute's strategic plan. Systems Integration & Data Architecture: Ensure seamless integration of enterprise applications and databases across the Institute, so that data flows efficiently between systems (e.g. linking research data systems with financial, HR, grant development, and facilities system). Oversee development of robust interfaces and use of integration platforms/API strategies to connect disparate systems into a cohesive digital ecosystem. Reporting and Business Operations Dashboards: Develop and maintain interactive digital reports and dashboards that deliver clear, timely, and actionable insights to Institute leadership. This role ensures that financial, HR, grants, and facilities data are presented in intuitive formats that support data-informed decision-making. By championing modern reporting practices and tools, the Director drives a culture of transparency, accountability, and strategic alignment across the organization. Enterprise Systems Management: Champion the use of commercial off-the-shelf (COTS) software and cloud-based solutions to meet these needs, minimizing custom development by selecting, implementing, and configuring proven vendor systems. Business Process Improvement & Automation: Drive continuous improvement and modernization of business processes using technology. Collaborate with administrative departments (Finance, HR, Operations, etc.) to analyze workflows and redesign processes for efficiency, leveraging automation tools, workflow management software, and AI where applicable. Identify opportunities to implement robotic process automation (RPA) or AI driven analytics to reduce manual effort, eliminate pain points, and improve service delivery. Software Development: Oversee software development efforts that prioritize data integration across core business platforms, leveraging commercial off-the-shelf (COTS) solutions whenever possible. Custom development is pursued only when no suitable COTS options exist, ensuring resources are applied strategically to meet institutional needs. This role requires strong expertise in CI/CD pipelines, agile methodologies, and professional software engineering practices to deliver secure, scalable, and reliable solutions. Security, Compliance & Data Governance: Work closely with the CIO and Information Security teams to ensure all information systems follow best-in-class security practices and compliance standards. Implement appropriate access controls, data privacy safeguards, and cybersecurity measures across applications, particularly where research data or personal information is involved. Project Management & Delivery: Oversee a portfolio of IT projects - from major system implementations to iterative enhancements - ensuring they are delivered on time, within scope, and within budget. Utilize formal project management methodologies to plan, track, and report on project progress. Strategic Technology Leadership: Develop and implement a forward-looking enterprise information systems strategy that aligns with the Institute's scientific mission and operational goals. Identify opportunities where technology can advance research objectives and improve administrative efficiency, keeping Salk at the cutting edge of IT in the not-for-profit research sector. Vendor Management: Manages third-party vendor relationships to ensure needs and contractual obligations are met; partners with Procurement, especially during contract reviews, to ensure business needs are identified and addressed. As a senior member of the IT leadership team, performs other related duties as assigned by the Chief Information Officer. Performs other related duties as assigned by management. Supervisory Responsibilities: Directly supervises 7 employees within the IT department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include performance evaluation and personnel management, interviewing, hiring, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems. What we Require Bachelor's Degree (BA) in computer science, information science, business or related field from a four-year college or university. Ten years of progressively responsible experience in information technology, with at least 8 years in leadership roles overseeing data integration architectures, ERP system integration, wand reporting platforms for operational data. Experience in research, academic, or nonprofit environment supporting scientific data systems is highly desirable. Five to ten years of software development oversight. Proven leadership skills in building and directing high-performing teams. Ability to mentor staff and foster a positive, inclusive team culture dedicated to excellence and innovation. Exceptional communication and interpersonal skills, including the capacity to work collaboratively with diverse stakeholders (from scientists to finance staff) and to convey technical concepts in approachable terms. Deep understanding of enterprise software architectures and integration techniques. Familiarity with COTS solutions for common business needs (Finance, HR, grants management, etc.) and with tools for data integration (such as ETL pipelines or API management). Awareness of AI and automation technologies (machine learning, RPA, business intelligence tools) and how they can be responsibly applied to improve operations. Extensive experience with project management, specifically as a project leader on enterprise level initiatives. Experience with data warehouse concepts and electronic data interchange systems. Computer skills/experience required: Application development technologies and programming languages such as PHP, Java, and Python; tools such as version control systems and processes Cloud ecosystems (Amazon AWS, Google cloud), PaaS solutions (e.g., Salesforce), and cloud application solutions (e.g., Box, Asana, Zoom) Services oriented architecture (SOA), web services design, XML, REST technologies Database technologies including Oracle and MySQL What We Can Offer The expected pay range for this position is $160,000 to $190,000 per annum. Salk Institute provides pay ranges representing its good faith estimate of what the institute reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. Benefits Salk Institute offers competitive benefits, including medical, dental, vision, retirement, paid time off, tuition reimbursement, patient advocacy services, and transit/parking program. Salk Values The Salk Community, both scientists and administrators, worked together to define values that we believe support Salk's pursuit of excellence. To be truly the best scientific institution requires not only incredible discoveries, but a common understanding of how we should work together to enable those discoveries. The acronym “I CARE” provides a simple way to remember each of the values and reminds each of us of the importance of what we do each day. Equal Employment Opportunity Statement The Salk Institute for Biological Studies is an Equal Opportunity Employer and is committed to providing equal access to opportunities for students, employees, applicants for employment and other visitors. Salk has also adopted and maintains a policy to encourage professional and respectful workplace behavior and prevent discriminatory and harassing conduct in our workplace. Accordingly, the Institute prohibits harassment and discrimination in employment on the basis of, and considers all qualified applicants for employment without regard to, actual or perceived race (race is inclusive of traits associated with race, including, but not limited to, hair texture and protective hairstyles. Protective hairstyles include, but not limited to, such hairstyles as braids, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), reproductive health decision making, gender, gender identity, gender expression, sexual orientation, veteran and/or military status (disabled veteran, veteran of the Vietnam era, other covered veteran status), political affiliation, and any other status protected by state or federal law. Discrimination is prohibited with any intersectionality of the above-mentioned characteristics, including: Any combination of characteristics. A perception that the person has any of the characteristics or any combination of those characteristics. A perception that the person is associated with a person who has, or is perceived to have, any of those characteristics or any combination of those characteristics.
    $160k-190k yearly 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in San Diego, CA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $71k-97k yearly est. 60d+ ago
  • IT Systems Administrator II

    Innoflight LLC

    Information technology manager job in San Diego, CA

    Job Description GROW WITH US AND STAY EXTRAORDINARY: Launch your career to new heights with Innoflight-one of San Diego's fastest-growing Aerospace and Defense innovators. Here, visionary minds engineer the future of space technology through pioneering, compact, and cyber-secure solutions. From software-defined radios to cutting-edge cryptographic systems and avionics, everything we build powers the next era of New Space. Join our small, agile, and mission-driven team where your work has real impact and your growth has no limits. We're not just reaching for the stars-we're engineering them. Let's innovate the infinite, together. A DAY IN THE LIFE: As an IT Systems Administrator II, you'll support advanced system administration, network management, and security operations across the company. You'll maintain the performance, reliability, and stability of servers, virtualization platforms, cloud services, and enterprise applications. You'll troubleshoot complex technical issues, lead system improvement projects, strengthen operational processes, and support security monitoring, backup operations, and endpoint management. You'll also document system configurations, coordinate with vendors, guide junior team members, and help ensure strong security practices across the environment. This is a temporary role lasting up to six months. WHAT YOU'LL DO: Administer Systems & Infrastructure: Design, configure, and maintain servers, virtualization platforms, storage systems, network hardware, and enterprise applications. Support Security Operations: Monitor alerts, address vulnerabilities, review system and security logs, and participate in incident response activities. Optimize System Performance: Use monitoring tools, capacity planning, and system tuning to ensure optimal performance and reliability. Lead Technical Projects: Drive system upgrades, migrations, cloud deployments, and disaster recovery improvements. Resolve Escalated Issues: Troubleshoot and resolve complex problems involving servers, networks, storage, and enterprise applications. Manage System Maintenance: Oversee patching schedules, maintenance windows, firmware updates, and configuration changes. Support Backup & Recovery: Maintain backup jobs, test restoration procedures, and ensure systems are recovery-ready. Administer Email & Messaging: Support email platforms including routing, filtering, retention, and mobile access configurations. Manage Endpoint Tools: Support endpoint management platforms for software deployment, configuration baselines, and device compliance. Maintain Network Services: Assist with DNS, DHCP, VPN, wireless systems, and firewall change requests. Support User Lifecycle Management: Manage provisioning, access modifications, and account removals. Coordinate Vendor Support: Manage service requests and support cases for hardware, software, and cloud systems. Support Asset Management: Assist with hardware/software inventory and lifecycle planning. Document Systems & Procedures: Create and maintain system configurations, diagrams, procedures, and security documentation. Mentor Junior Staff: Provide technical guidance, coaching, and support to junior IT team members. Research & Recommend Improvements: Identify technologies or process enhancements that improve reliability, security, or efficiency. Collaborate Across Teams: Work with cross-functional groups to support business needs and ensure IT alignment. Perform Other Duties: Complete additional responsibilities as assigned. YOU'RE AWESOME AT: Advanced System Administration: You excel at administering servers, virtualization environments, storage solutions, and enterprise networks. Security & Compliance Awareness: You understand best practices for system hardening, identity management, monitoring, and configuration management. Troubleshooting & Problem-Solving: You diagnose and resolve complex issues across systems, networks, applications, and infrastructure. Cross-Functional Collaboration: You communicate clearly and work effectively with IT, Engineering, Cybersecurity, and business teams. Technical Documentation: You create accurate system documentation, diagrams, and procedures to support consistent operations. Project Leadership: You've led technical initiatives, coordinated stakeholders, and delivered improvements across IT systems. WHAT YOU'LL NEED: Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). 5 or more years of experience in system administration, networking, or security operations. Advanced knowledge of server administration, virtualization platforms, storage systems, and enterprise network management. Experience with Active Directory, group policies, identity management, and cloud platforms such as Microsoft Azure. Familiarity with enterprise monitoring tools such as PRTG or similar solutions. Experience managing backup systems and performing restoration tests. Experience supporting enterprise endpoint tools such as Intune or similar platforms. Working knowledge of network protocols, troubleshooting tools, and packet analysis. Strong understanding of security practices, system hardening, and configuration management principles. Proficiency with scripting languages such as PowerShell. Strong troubleshooting skills with the ability to resolve complex system or network issues. Strong communication skills and the ability to develop clear documentation and knowledge base materials. Experience leading technical projects and coordinating with stakeholders. Certifications such as Security+, Azure Administrator, or CCNA (preferred). Availability to support a temporary project assignment lasting up to six months. COMPENSATION & BENEFITS The starting rate for this position ranges from $43 - $50.50 per hour, depending on the candidate's job-related knowledge, skills, and experience. Employment Type: Temporary, project-based assignment (up to 6 months). Benefits: As this is a temporary role, benefits may be limited; details will be provided during the hiring process. Note: This is a temporary, project-specific role. Employment will conclude at the end of the assignment unless otherwise extended. WHY YOU'LL LOVE WORKING HERE Flexible Work-Life Balance: Enjoy a 9/80 work schedule with every other Friday off-whether you use it to recharge, work on a passion project, or spend time with family, the choice is yours. Continuous Learning & Development: We're serious about professional development. From tuition reimbursement to internal "Ask Me Anything" sessions and weekly “Lunch & Learns,” we make learning a core part of the job. Mission-Driven Culture: We aren't just building tech-we're enabling the next era of space exploration. Our Culture Ambassadors help lead initiatives around inclusion, positivity, recognition, and transparency. Here, your voice is heard, your work is respected, and your individuality is celebrated. BE YOU, WITH US At Innoflight, we are committed to fostering an inclusive and equitable workplace where everyone belongs. We recognize that great talent comes in many forms, and you don't need to meet every requirement to bring value to our team. If this role excites you, we encourage you to apply-even if you don't check every box. YOU SHOULD KNOW: Potential new employees must successfully complete a background check which includes criminal search, education certification and employment verification prior to hire. Applicants must be authorized to work for any employer in the U.S as you must have the ability to obtain a security clearance. We are unable to sponsor or take over sponsorship of an employment Visa. A NOTE TO STAFFING AGENCIES: Innoflight does not accept unsolicited resumes from agencies, recruiters, or any third-party sources. Any such submissions will be considered property of Innoflight, and no fees will be paid in the event a candidate is hired from an unsolicited referral. To California residents applying for this job, please read Innoflight's CCPA Notice: ********************************************************************************************* #LI-Onsite Powered by JazzHR m2qqleIInu
    $43-50.5 hourly 15d ago
  • Junior IT Systems Administrator

    Patenaude & Felix, APC 4.2company rating

    Information technology manager job in San Diego, CA

    Are you a motivated IT professional ready to grow your career in a dynamic law firm environment? Patenaude & Felix, APC is seeking a full-time Junior IT Systems Administrator to join our team. We offer competitive pay, excellent benefits, and a collaborative, supportive workplace where your skills and contributions are valued. Who We Are Since 1991, Patenaude & Felix, APC has grown into a multi-state civil litigation firm representing Fortune 500 clients across California, Arizona, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. Recognized by major financial institutions for our ethical and professional standards, our firm is committed to providing mentorship, structure, and opportunities for growth to all employees. What We Offer Health, dental, and vision insurance 401(k) plan with company match Supportive and team-focused work environment Opportunities for training and professional development Paid time off and company holidays Your Role: Key Responsibilities Provide technical support to end users in person and over the phone Install, configure, and update hardware, software, and related systems Perform PC maintenance and asset tracking Log and track bugs, system issues, and enhancement requests Troubleshoot technical problems and provide timely solutions Support system operations in line with organizational policies Assist with telephony and other infrastructure-related tasks Maintain documentation and follow established IT procedures Qualifications Minimum 3 years of professional IT support experience Strong troubleshooting, critical thinking, and customer service skills Proficient with Windows 10, Microsoft Office, and Exchange/Outlook A+ certification required Ability to lift up to 40 lbs and carry 25 lbs over short distances Must be 18 years or older Must pass a post-offer background check, drug test, and fingerprinting Schedule Full-time | Onsite | Monday-Friday, 8:00 AM - 5:00 PM Ready to Join Our IT Team? If you are a motivated IT professional who enjoys solving problems, learning new technologies, and supporting a busy law firm, we want to hear from you. Please complete our quick, 3-minute, mobile-friendly application to apply. Pre-Screening Disclaimer All candidates may be required to complete a pre-screening tests as part of the hiring process.
    $70k-98k yearly est. 6d ago
  • IT Administrator

    Wheelhouse Credit Union

    Information technology manager job in San Diego, CA

    Full-time Description Administrator for critical IT systems. Execute the installation and modifications of support hardware and software installs, as needed. Monitor health of systems including vulnerability remediation on an ongoing basis and make recommendations for necessary upgrades and improvements. Work with outside technical resources and key vendors for installations and problem resolution. Highly independent position with a high degree of trust and responsibility. Essential Duties and Responsibilities: Monitor and maintain the health and general availability of key IT systems and devices (phones, backups, laptops, network services and administration, Troubleshoot and report to senior management on any user or system issues or concerns and work to correct as needed. Communicate with key vendors as needed to manage updates and resolve critical issues. Communicate with key vendors on open cases, trouble tickets, system access, and other requirements as needed and to support continuous and uninterrupted credit union operations. Monitor, maintain and report on system performance for the credit union's core system to the Network Manager/VP of IT as needed. Cross train other IT staff on key job functions continuously to ensure adequate staff coverage. Write and maintain procedures related to key areas of responsibility including all systems under management and control. Implement configuration updates related to new security and/or features/options across systems under area of responsibility, including core system. Execute the daily writing, combining, archiving, and verification of credit union files saved to the Onbase document management system. Work with Systems Admin and Network Manager to maintain proper backup and disaster recovery requirements related to key IT systems. Provide backup and daily support to other IT staff as needed/requested once properly cross trained. Provide Information Systems Help Desk support to Credit Union staff by responding to and resolving inquiries regarding core system, workstations, peripherals and other assigned network administrative issues. Coordinate ticket handling/assignment/closing for Tikit (IT help request system). Prepare for as needed and participate in team meetings/product discussions/demos/troubleshooting sessions, document outcomes, provide feedback, and track and update on resulting responsibilities/initiatives. Other duties as may be assigned. Requirements Position Requirements and Qualifications: Bachelor's degree in an IT administrative discipline plus three years of related IT experience. High school diploma, related IT certifications, and four years IT related work experience may be substituted for the degree. Solid understanding of workstation/laptop hardware and operating systems software (including but not limited to Windows and Mac Operating Systems). Excellent collaborative skills and the ability to develop and maintain positive working relationships are essential. Experience with IBM AIX operating system and/or SMA OpCon job scheduling software a plus, but not required. Will be required to work some evenings or weekends. The ability to lift and carry equipment up to 30 pounds in weight. Knowledge and understanding of the mission and vision of the Credit Union. Strictly adhere to the Credit Union's policy of confidentiality, security, professional conduct and dress. Salary Description $31.37 - $39.22
    $65k-97k yearly est. 60d+ ago
  • IT Systems Administrator

    Practicetek

    Information technology manager job in San Diego, CA

    Stop scrolling-your dream job might just be here! At PracticeTek, we don't do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That's the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let's go! We're on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we've brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you'll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you're building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren't just words; they're how we live, work, and make an impact together. At PracticeTek, you'll get to: Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs. Team up with passionate, talented people who care deeply about patients, providers, and making a difference. See your impact firsthand by helping practices deliver care that's simpler, smarter, and better for everyone. Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. Why You'll Love It HereAs part of the TekTribe, you'll enjoy: Comprehensive health, dental, and vision coverage options Wellness benefits that support lifestyle, behavioral health, and overall wellbeing Flexible paid time off, sick time, and 10 company-paid holidays 401(k) plan with company match to help you build your future Culture Committee driving initiatives that spark connection, fun, and belonging Engineering Department: The Engineering department at PracticeTek is responsible for designing, developing, and scaling our SaaS platform to meet the needs of thousands of healthcare providers. Working closely with Product and Design teams, Engineering ensures the seamless delivery of performant, secure, and cost-effective software solutions. The Engineering team is responsible for the foundational infrastructure, security, and reliability functions that support all PracticeTek products and staff. This includes cloud architecture, observability, cost efficiency, and compliance with regulatory requirements like HIPAA and PCI. What You'll DoHere's how you'll help us bring our mission to life and show up as a Trusted Partner: We are seeking a skilled Systems Administrator to join our Engineering department at PracticeTek. In this role, you will play a critical part in maintaining and optimizing the infrastructure that powers our SaaS platform for thousands of healthcare providers. You'll ensure reliability, security, and compliance while collaborating with cross-functional teams to support innovation and scalability across the organization. Support the internal workforce by managing and maintaining Microsoft systems and tools, including Microsoft 365, Teams, and Azure AD, ensuring seamless collaboration and productivity. Automate routine workflows and administrative processes to improve system efficiency and reduce manual intervention. Partner with external technology vendors and service providers to ensure smooth integration, support, and performance of business-critical systems. How Success is MeasuredHere's how we'll know you're making an impact and raising the bar: Manage, monitor, and maintain cloud-based infrastructure (AWS/Azure/GCP) to ensure high availability, performance, and security. Implement and maintain system observability, monitoring, and alerting tools to ensure proactive issue detection and resolution. Oversee user access, identity management, and compliance with regulatory standards including HIPAA and PCI. Collaborate with Engineering, Product, and Security teams to support new initiatives and deployments. Maintain system backups, disaster recovery procedures, and incident response readiness. Ensure cost-efficient infrastructure usage by monitoring and optimizing resource utilization. Troubleshoot system and network issues, escalating when necessary to minimize downtime. Contribute to PracticeTek's cybersecurity posture by implementing security best practices, monitoring potential threats, and participating in security audits and remediation efforts. What You Bring Your unique talents are what make you shine. For this role, success looks like: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience. 3+ years of experience as a Systems Administrator or similar role in a cloud-based environment. Hands-on expertise with cloud platforms (AWS, Azure, or GCP). Strong knowledge of Linux/Windows server administration, networking, and security best practices. Experience with monitoring, logging, and observability tools (e.g., Datadog, Prometheus, CloudWatch). Experience responding to SOC alerts, Microsoft Defender incidents, and using SIEM tooling Familiarity with compliance requirements (HIPAA, PCI, SOC2) and implementation of security controls. Strong problem-solving skills with the ability to prioritize and work under pressure. Excellent communication and collaboration skills. Ready to Join? If you're excited to bring your ideas, energy, and expertise to a team that's shaping the future of healthcare, we can't wait to hear from you. Apply today and let's make healthcare simpler, smarter, and Better.Together. The Fine Print (That Really Matters) At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate's skills and experience. For this position, we reasonably expect to pay between [85,000-100,000]. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable. PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law. This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.
    $65k-97k yearly est. Auto-Apply 44d ago
  • IT System Administrator

    Luxoft

    Information technology manager job in San Diego, CA

    Project description This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business. Responsibilities * Execute day-to-day IT system administration tasks as directed by the hiring manager Provide desktop and end-user support, including troubleshooting hardware/software issues Perform Active Directory user management and access administration Support server operations and routine maintenance activities Assist with phone system configuration and issue resolution Facilitate new-hire onboarding, including account setup and equipment support Deliver on-site or remote executive support as needed Coordinate with cross-functional IT teams to resolve issues efficiently Maintain documentation of procedures, incidents, and configurations SKILLS Must have * High School Diploma/GED 3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams 3+ years' experience working in a data center environment or equivalent technology background 3+ years working experience with Microsoft Office Suite Preferred Qualifications: Bachelor's Degree in IT Candidates must have hands-on experience supporting IT infrastructure and operational environments. This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows. Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential. Mandatory Skills list: System Administration Desktop Support Active Directory Server Support Phone System Support New-Hire Onboarding Executive Support Nice to have Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage. Familiarity with automation or scripting for operational efficiency is also beneficial.
    $65k-97k yearly est. 2d ago
  • IT Server Administrator

    Nvent Electric Inc.

    Information technology manager job in San Diego, CA

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. We are seeking a skilled and proactive IT Server Administrator to manage and maintain our server infrastructure, ensuring optimal performance, security, and reliability. This role requires hands-on experience with Windows Server environments, virtualization technologies, and enterprise backup platforms. The ideal candidate will be responsible for supporting Active Directory, Group Policies, and virtualized systems across Hyper-V and VMware platforms. ️ Key Responsibilities * Server Administration: Install, configure, and maintain Windows Server environments, including domain controllers, file servers, and application servers. * Active Directory & Group Policies: Manage user accounts, permissions, and security policies through Active Directory and Group Policy Objects (GPOs). * ️ Virtualization Management: Administer and optimize virtual environments using Hyper-V and VMware technologies. * Backup & Recovery: Implement and manage enterprise backup solutions, ensuring data integrity and disaster recovery readiness. * Monitoring & Performance: Monitor server performance, availability, and capacity; fix and resolve system issues proactively . * Patch Management: Apply system updates, patches, and service packs in accordance with security and compliance standards. * Documentation: Maintain accurate documentation of server configurations, procedures, and infrastructure changes. * Collaboration: Work closely with network, security, and application teams to support integrated IT operations and projects. * Participation in an after-hours on-call rotation Qualifications * 5 - 10 years of experience in server administration within a mid-to-large scale environment. * Strong expertise in: * Windows Server (2016/2019/2022/2025) * Active Directory and Group Policy Management * Hyper-V and VMware vSphere/ESXi * Backup platforms (Commvault preferred) * Familiarity with PowerShell scripting and automation tools. * Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP). * Experience with monitoring tools (e.g., SolarWinds) is a plus. * Excellent problem-solving, communication, and documentation skills. * Relevant certifications such as MCSA, MCSE, VMware VCP, or equivalent are preferred. * Experience working in a large global enterprise a plus WE HAVE: * A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day * nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. * Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at ************** * Commitment to strengthen communities where our employees live and work * We encourage and support the philanthropic activities of our employees worldwide * Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money * Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: * Innovative & adaptable * Dedicated to absolute integrity * Focused on the customer first * Respectful and team oriented * Optimistic and energizing * Accountable for performance * Benefits to support the lives of our employees At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
    $65k-97k yearly est. Auto-Apply 1d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Carlsbad, CA?

The average information technology manager in Carlsbad, CA earns between $82,000 and $179,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Carlsbad, CA

$122,000
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