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  • OCI Data Center Portfolio Management - Principal Program Manager- Seattle

    Oracle 4.6company rating

    Information technology manager job in San Juan, PR

    **Key Responsibilities** + Ability to drive financial and operational risk management framework, formulate weekly/monthly reporting highlighting financial and operational risks, conduct periodic review of SOPs and business continuity testing plans + Ensuring key commercial terms of data center contracts are accurately captured and recorded + Oversee and maintain master portfolio capacity model and ensure adequate controls are implemented, including performing periodic data reconciliations against sources of truth + Forecasting upcoming lease expiries, remaining total lease obligations, and assessing supplier exposure + Generating analytics on supplier costs and transaction volume to provide leadership with insights to improve negotiation efforts + Prepare regular reports and respond to questions from senior leadership + Expand and improve underwriting methodology to provide supplier cost breakdown and identify drivers (e.g. market, power model, supplier, design etc.) + Communications for standard daily business needs, newsletters, status updates and executive write ups, business meeting content build outs + Problem solving and providing input and support to manager to unblock on business and project critical needs + Must be able to work independently and also contribute to wider team efforts and cross-organizational initiatives + Must be extremely flexible and be good at embracing and shifting direction with high levels of change often **Qualifications** + Prior professional experience in finance, accounting or consulting (3+ years) + Experience with financial modeling, CFA candidates preferred + Advanced Microsoft Excel - specifically data tables, pivot tables, sensitivity analysis and macros + Advanced PowerPoint - ability to develop presentation materials under time constraint + Strong analytical and problem-solving skills + Strong written and oral communications with level of details appropriate towards target audience + Attention to detail and ability to work with large datasets + Bachelor's Degree or above + Knowledge of SQL is a plus Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $97.5k-199.5k yearly 60d+ ago
  • Manager - IT Audit

    Western Digital 4.4company rating

    Information technology manager job in San Juan, PR

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $79k-95k yearly est. 30d ago
  • Senior Data Center Design Manager

    CBRE 4.5company rating

    Information technology manager job in San Juan, PR

    Job ID 248626 Posted 20-Nov-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, Data Centers, Project Management **About the Role:** The Senior Data Center Design Manager will be responsible for managing the design process from campus planning/basis of design stage through issuance of construction drawings. This includes building matrixed design teams from internal and external design services partners/providers, facilitating the creation of a shared plan for the execution, and oversight of design services provided by the Developer partner team in support of construction activities. The ideal candidate will have a strong understanding of building construction and/or design, and excellent communication and interpersonal skills. This is a remote role with 10%-30% of travel anticipated. **What You'll Do:** + Manage all areas of project management for multiple real estate projects. This includes planning, design, construction, occupancy, and closeout. + Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification. + Facilitate planning and kickoff workshops with internal & external stakeholders; + Facilitate design reviews in partnership with external partners; + Facilitate large scale workshops as necessary; + Author scopes of work for contracts and gain buy-in from internal stakeholders; + Issue and administer contracts; + Define and track deliverables from various parties; + Track of cost, schedule, progress and scope; + Provide health reporting on cost, schedule, scope and progress; + Build optimal design teams from matrixed internal stakeholders and the strategic procurement of external partners; + Change management for project scope and design contracts; + Facilitate technical decisions in-line with project needs; + Coordinate design activities with procurement and construction; + Provide clear and transparent communication with all internal stakeholder and external partners; and + Ensure the issuance of engineering information to the right party, at the right time, in the right format **What You'll Need:** + Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + The innovative mentality to develop methods that go beyond existing solutions. + Experience managing and coordinating between teams. + Professional licensure (PE, NCARB, RA) is preferred. + Ability to solve unique problems using standard and innovative solutions having a broad impact on the business. + In-depth knowledge of Google Suite products. + Expert organizational skills with an advanced inquisitive mindset. + Prior experience with data center design and/or construction is preferred **Disclaimer:** Please be advised that effective January 1, 2025, CBRE Project Management and Turner &Townsend was consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with Turner & Townsend PJM US LLC, you will subsequently transfer directly to Turner & Townsend at a date to be determined. Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $170,000 annually and the maximum salary for this position is $200,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $46k-60k yearly est. 23d ago
  • Manager Software/Information Platform

    Cardinal Health 4.4company rating

    Information technology manager job in San Juan, PR

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. We're seeking a strategic leader to manage our enterprise analytics platforms, including SAP BusinessObjects, Tableau, Alteryx, Looker, and SAS. This role ensures platform reliability, security, and alignment with business goals while driving Cardinal Health's data-driven culture. You'll collaborate with stakeholders, data engineering, and IT leadership to deliver scalable, actionable solutions. **Responsibilities** + Lead and manage enterprise analytics platforms (BOBJ, Tableau, Alteryx, Looker, SAS), ensuring reliability, scalability, and performance. + Define and execute platform strategy to align with company goals and expand self‑service analytics adoption. + Mentor and develop engineers, fostering best practices in platform administration, automation, and governance. + Collaborate with business and analytics teams to deliver impactful solutions and enable effective use of platforms. + Oversee license management, provisioning, and Active Directory integrations to ensure accuracy and efficiency. + Ensure compliance and security by implementing role‑based access controls and adhering to enterprise standards. + Partner with vendors and internal stakeholders to maximize value from platform investments and support entitlements. + Drive innovation by identifying new use cases, capturing business value, and shaping the 12-24-month roadmap **Qualifications** + 8-12 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred **What is expected of you and others at this level** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **Anticipated salary range:** $123,400 - $193,930 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/26/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $123.4k-193.9k yearly 4d ago
  • Digital Assurance & Transparency - IT Audit Senior Associate Products & Services

    PwC 4.8company rating

    Information technology manager job in San Juan, PR

    **Specialty/Competency:** Assurance **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. In digital assurance at PwC, you will focus on providing assurance services over clients' digital environment, including processes and controls, cyber security measures, data and AI systems, and their associated governance, to help organisations and their stakeholders build trust in their technology while complying with relevant regulations. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Respond effectively to the diverse perspectives, needs, and feelings of others. + Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. + Use critical thinking to break down complex concepts. + Understand the broader objectives of your project or role and how your work fits into the overall strategy. + Develop a deeper understanding of the business context and how it is changing. + Use reflection to develop self awareness, enhance strengths and address development areas. + Interpret data to inform insights and recommendations. + Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Assurance and Transparency team you will provide services related to controls around the financial reporting, compliance and operational processes, including business process and IT management controls. As a Senior Associate you will analyze complex problems, mentor others, and maintain rigorous standards. You will facilitate and finalize deliverables involving financial reporting and information technology risks, processes and controls. Responsibilities - Support controls around financial reporting, compliance, and operational processes - Analyze complex problems and provide actionable insights - Mentor junior team members and provide guidance - Maintain exceptional standards in every client engagement - Facilitate and finalize deliverables involving financial reporting - Address information technology risks, processes, and controls - Utilize firm methodologies and technology resources effectively - Navigate complex situations to deliver quality outcomes What You Must Have - Bachelor's Degree - 2 years of IT auditing, consulting and/or implementing - Before starting with PwC, you need to meet educational requirements to be eligible for the primary credential license relevant for practice area, such as having 150 credit hours for the CPA license in the state in which your office is located or the educational requirements to license for the Information Systems Auditor (CISA) license. What Sets You Apart - Preferred fields of study in: Mathematics, Accounting, Finance, Management Information Systems, Computer and Information Science, Economics, Business Administration/Management, Engineering, Accounting & Technology, Accounting and Finance - Certified Public Accountant (CPA) License or Certified Information Systems Auditor(CISA) - Thorough knowledge of financial reporting and IT risks - Proficiency in Oracle, SAP, and security technologies - Familiarity with COSO Framework and CoBIT - Identifying key risks and controls - Experience with Sarbanes Oxley readiness - Project management skills - Creating a positive team environment - Interacting with clients on solutions Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $72,000 - $184,440. For residents of Washington state the salary range for this position is: $72,000 - $212,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $41k-66k yearly est. 60d+ ago
  • Information Technology & Operations Director

    Island Finance 3.9company rating

    Information technology manager job in San Juan, PR

    Company: Island Finance With over 65 years of service, Island Finance LLC is the largest financial institution in Puerto Rico. It serves over 70,000 clients, with consumer loans and a variety of financial products and services. Also, it has a comprehensive distribution network with 48 branches, a call center, and an advanced Internet banking service available through ********************** Island Finance is not only a Financial Company committed to the future of Puerto Rico, but also works every day to offer the highest quality of service and is the one who has reached out to thousands of clients when they have needed it most, in addition to maintaining a positive and dynamic work environment with a team committed to offering the best. We are the Financial Company of the 21st century, with over five decades helping you realize your dreams. Because there is one thing that does not change, and that is that sixty-five years later we are here... We deeply appreciate your support and reaffirm our commitment. That's why with us... ¡¡Yes, you can!! General Job Summary The Director of Information Technology and Operations position provides the leadership, management, and vision necessary to ensure that the company has appropriate IT resources (systems, infrastructure, personnel, operating procedures, internal controls, contractors, etc.), and customer services to support the operations and growth of Island Finance, and that those resources are managed effectively. The position accomplishes this through a respectful, constructive, and energetic style, guided by the mission and core values of the company. Essential Function and Responsibilities Develop and implement IT and Operations strategies that align with the institution's goals. Identify technology needs and make recommendations to business decision-makers Act as the liaison with leaders and users from other business divisions to guarantee the efficiency of technology, project management, and customer services. Provide leadership, vision, and direction to their team, including performance execution. Develop, implement, and maintain the policies and standards of information. Enforce the compliance of policies, procedures, and participate in internal/external audits. Ensure the efficient operation of all IT systems, including hardware, software, networks, and cloud infrastructure. Oversee the IT/Customer Services budget, ensuring cost-effective solutions. Revise and approve department invoices. Evaluate the purchases of new equipment or solutions for the organization. Manage relationships with external vendors and negotiate contracts. Maintain contact and closely monitor technology suppliers. Ensure that all IT practices, including contract development, renewal, and execution, comply with relevant regulations and standards. Follow up projects and personnel meetings. Maintain robust cybersecurity measures to protect sensitive financial data. IT Strategy and Leadership: Portfolio management and digital transformation, IT governance, OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators), executive communication with the Board and regulators. Cloud Architecture (100% cloud): Design and operation of multi-region/multi-cloud IaaS (Infrastructure as a Service), PaaS (Platform as a Service), and SaaS (Software as a Service); resilience RTO (Recovery Time Objective), RPO (Recovery Point Objective), FinOps (Cloud Financial Operations), automation, observability through APM (Application Performance Monitoring), logging, and tracing. Continuous Development and Delivery: Modern SDLC (Software Development Life Cycle), Agile/SAFe (Scaled Agile Framework), CI/CD (Continuous Integration / Continuous Delivery), SRE (Site Reliability Engineering), automated QA (Quality Assurance), DevSecOps (Development, Security and Operations) practices, and integration through APIs (Application Programming Interfaces)/microservices. Cybersecurity and Continuity: Frameworks such as NIST CSF (National Institute of Standards and Technology Cybersecurity Framework), ISO 27001 (Information Security Management Standard), Zero Trust, IAM (Identity and Access Management)/PAM (Privileged Access Management), EDR (Endpoint Detection and Response)/XDR (Extended Detection and Response), SIEM (Security Information and Event Management)/SOAR (Security Orchestration, Automation and Response), DLP (Data Loss Prevention), vulnerability management, incident response, and tested DR (Disaster Recovery) / BCP (Business Continuity Plan). Financial and Regulatory Compliance: Practical understanding of GLBA (Gramm-Leach-Bliley Act), FFIEC (Federal Financial Institutions Examination Council), OCIF (Office of the Commissioner of Financial Institutions - PR)/FDIC (Federal Deposit Insurance Corporation), PCI DSS (Payment Card Industry Data Security Standard), SOX-ITGC (Sarbanes-Oxley - IT General Controls), BSA (Bank Secrecy Act)/AML (Anti-Money Laundering)/KYC (Know Your Customer). Financial Business Expertise: Consumer credit products, origination and underwriting, servicing and collections, fraud, pricing, CECL (Current Expected Losses), and regulatory reporting. Customer Experience (CX) / Contact Center: Omnichannel operations (voice/chat/app/web), IVR (Interactive Voice Response), QA (Quality Assurance), CRM (Customer Relationship Management), automation (bots), metrics, and journey design. Data and Analytics: Data governance and quality, data warehouse, BI (Business Intelligence)/Analytics, risk modeling, and protection of sensitive data. Third-Party and Contract Management: RFI (Request for Information)/RFP (Request for Proposal), due diligence and TPRM (Third-Party Risk Management), negotiation of MSAs (Master Service Agreements), SLAs (Service Level Agreements)/SOWs (Statements of Work), and licensing; performance and vendor risk management. Requirements Bachelor's degree and proven experience in IT - preferably a master's degree from a recognized university or college. Suggested Minimum Experience: Extensive background (10-15+ years in IT, 7-10 years in financial services, and 5+ years leading cloud operations and cybersecurity). Proficiency in major cloud service providers like AWS, Azure, and Oracle Cloud Infrastructure Project management skills Relevant certifications such as ITIL, CompTIA+, CISSP, CISM, or PMP can be advantageous. Effective oral and written communication skills Interpersonal skills Work under pressure Problems solving Performance appraisal Decision making Negotiation skills Organization Delegate Ethics Strong leadership Strategic planning and problem-solving skills Proficiency in cybersecurity, data management, and financial technologies. Island Finance is an Equal Opportunity Employer Learn more about us at Island Finance and keep updated with our latest job postings at Island Finance Empleos Connect with us! Linkdnl | Facebook
    $91k-115k yearly est. Auto-Apply 44d ago
  • Sr. IT Audit and Compliance Analyst

    Datavant

    Information technology manager job in San Juan, PR

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **What We're Looking For** As a Senior Analyst within the Information Security Governance, Risk, and Compliance (GRC) organization, you will play a key role in supporting Datavant's audit, compliance, and assurance activities. You'll apply your deep understanding of IT controls, risk management, and compliance frameworks to help maintain and improve Datavant's control environment. This is a hands-on role suited for a self-starter who enjoys solving problems, collaborating cross-functionally, and ensuring compliance excellence in a fast-paced environment. **What You Will Do** + Support Strategic Compliance Initiatives + Contribute to enterprise-level audits and assessments (FedRAMP, HITRUST, PCI-DSS, HIPAA, etc.) from kickoff through final deliverables and report delivery. + Perform technical control testing and validation for infrastructure, applications, and cloud services. + Coordinate walkthroughs, evidence collection, and remediation tracking with internal teams and external auditors. + Strengthen the Control Environment + Support the maintenance and enhancement of Datavant's Unified Control Framework (UCF) to align overlapping compliance frameworks. + Draft and update control narratives, test plans, and policy documentation in response to evolving regulatory and industry requirements. + Partner with control owners to validate control effectiveness and identify improvement opportunities. + Communicate and Collaborate + Act as a compliance subject matter expert, supporting internal stakeholders across engineering, product, legal, and operations. + Translate complex compliance requirements into clear, actionable technical and operational guidance. + Provide clear, concise documentation and summaries to support audit readiness and stakeholder understanding. + Enhance Processes and Automation + Identify opportunities to automate and streamline evidence collection and control testing. + Collaborate with GRC team members to improve existing compliance workflows and leverage tooling for greater efficiency. + Participate in process reviews to strengthen consistency and accuracy across compliance activities. + Drive Continuous Improvement + Draft control descriptions, SOC report narratives, and remediation plans. + Identify control gaps, assess risk, and lead remediation tracking through completion. + Stay current on emerging regulations, frameworks, and audit trends to ensure Datavant stays ahead of the curve. **What You Need to Succeed** + 4+ years of experience in IT audit, security compliance or risk management. + Hands-on, proven experience with security frameworks and regulations such as, HIPAA, PCI-DSS, HITRUST, NIST 800-53, and/or FedRAMP. + Experience conducting technical control assessments and writing audit-ready documentation. + Excellent communication skills-you can explain control requirements to engineers and translate technical speak for auditors. + Demonstrated ability to juggle competing priorities in a fast-moving environment. + Strong analytical, organizational, and project management capabilities. + Self-starter who is driven to build structure where needed. Tool & Technology Stack: We value familiarity with the following tools and platforms. While not all are required, exposure to these (or similar) technologies will help you succeed: + GRC Platforms: TrustCloud or Similar + Ticketing Systems: Jira, Asana + Collaboration Tools: Slack, Confluence + Cloud Platforms: AWS (preferred), GCP, Azure + Automation/Scripting: Familiarity with automation tools or scripting languages (e.g., Python, Bash) for control testing and workflow optimization is a plus Bonus points for: + One or more industry-recognized certifications: CISA, CISSP, CISM, CCSP, etc. + Experience in the healthcare industry or working with PHI and HIPAA compliance. + Familiarity with cloud-native security practices and cloud compliance tooling. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $136k-170k yearly 51d ago
  • Field Chief Technology Officer

    Shi 4.7company rating

    Information technology manager job in San Juan, PR

    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial benefits to offer peace of mind to you and your family.** + **World-class facilities and the technology you need to thrive - in our offices or yours.** **Job Summary** The Sales Chief Technology Officer builds relationships with senior executives, aligning strategic objectives while effectively communicating with both C-Level and technical teams to support strategic sales opportunities. This role involves articulating complex value propositions, influencing stakeholders, acting as an industry thought leader, and guiding account team strategies through monitoring industry trends, all while advocating solutions and driving innovation and business growth. **Role Description** + Engage and build relationships with senior executives to align on strategic objectives. + Communicate effectively with both C-Level executives and technical teams. + Present confidently as a subject matter expert to diverse audiences. + Collaborate with account teams to support strategic sales opportunities. + Articulate the value proposition for complex customer use cases. + Influence key stakeholders through dynamic sales-related discussions. + Act as an industry thought leader to advance strategic partnerships. + Monitor industry trends to guide account team strategies. + Advocate for solutions and share roadmaps at conferences and with partners. + Continuously enhance knowledge and skills to drive innovation and business growth. **Behaviors and Competencies** + Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. + Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. + Interpersonal Skills: Can lead others in developing their interpersonal skills, proactively drive organizational interpersonal relationships, and foster a culture of open communication and collaboration. + Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a culture of constructive dialogue and compromise. + Entrepreneurial Thinking: Ability to recognize and create value in uncertain and unstructured situations through innovative thinking and strategic vision. + Impact and Influence: Can drive organizational change and win the support of key stakeholders through effective influence and persuasion. + Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. + Business Acumen: Can provide strategic guidance and insights to drive overall business success. + Technical Expertise: Can create new applications for technical knowledge and skills and can lead the development of technical standards and procedures. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. + Networking: Can lead strategic networking initiatives, inspire others to develop networking skills, and foster a culture of collaborative professional growth. **Skill Level Requirements** + Effectively engage and collaborate with key stakeholders across the organization to achieve seamless and impactful results. - Expert + Skillfully engage in discussions to reach mutually beneficial agreements and compromises. - Expert + Confidently deliver presentations that simplify and clarify complex issues for diverse audiences across various functions. - Expert + Utilize a structured, logical approach to deconstruct and resolve challenging problems effectively. - Expert + Possess a deep understanding of business operations, market dynamics, and financial principles to make informed decisions. - Expert + Demonstrate emotional awareness, adaptability, and diplomacy to effectively interact across all organizational levels. - Expert + Excel in managing tasks, prioritizing responsibilities, and effectively planning time to ensure project success. - Expert + Expertly articulate design principles and concepts related to technical architectures and services. - Expert + Proficiently discuss and explain interconnected solutions, including cloud, networking, and security. - Expert **Other Requirements** + Completed Bachelor's Degree or relevant work experience required + 10+ years of experience in a customer-facing role explaining strategic and tactical concepts + 10+ years of experience in a previous role taking concepts and reference architectures to operationalized implementations + 10+ years of industry experience + 10+ years of experience in architect work with Data Center, IT Operations, IT Automation technologies + 10+ years of experience selling into large customer environments -OR- experience interfacing with executive committees at Fortune 1000 organizations The estimated annual pay range for this position is $275,000 - $350,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
    $97k-130k yearly est. 12d ago
  • Regional Program Manager - IT MSP Staffing

    Cai 4.8company rating

    Information technology manager job in San Juan, PR

    **Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now! **Job Description** We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2. **What You'll Do** + Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships + Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements + Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently + Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs + Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled + Build and maintain strong relationships with key stakeholders within state governments and public sector agencies + Mentor and guide State Account Managers within their region, fostering a high-performance team environment **What You'll Need** Required: + Bachelor's degree in Business, Public Administration, or a related field + At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients + Reside in a western state, preferably Utah, North Dakota or New Mexico + Demonstrated success in achieving sales targets and managing complex client programs + Strong understanding of public sector procurement processes and contracting + Excellent leadership, communication, and negotiation skills **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $110,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $110k-115k yearly 36d ago
  • IT NOC Offering Lead

    Cayuse Holdings

    Information technology manager job in San Juan, PR

    **Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + **Startup & New Offering Development** + Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch. + Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services. + Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset. + Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability. + Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency. + **Sales & Business Development** + Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services. + Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams. + RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted. + Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals. + **Leadership & Team Management** + Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation. + Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model. + **Network Operations & Service Delivery** + Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base. + **Other duties as assigned.** **Qualifications** **Qualifications - Here's What You Need** + Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus. + 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role. + Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential. + Experience managing global or geographically dispersed teams (onshore/offshore). + Experience in a startup, greenfield project, or new product launch environment is highly desirable. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. + Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools. + Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting. + Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset. + Superior communication, presentation, negotiation, and client-facing skills. + Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Senior Managing Director** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.** **Pay Range** USD $160,000.00 - USD $220,000.00 /Yr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103676_ **Category** _Business Development_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $61k-85k yearly est. 30d ago
  • Senior Director of IT Enterprise Applications

    NUC University

    Information technology manager job in San Juan, PR

    Job Description The Senior Director of IT Enterprise Applications provides strategic leadership and operational oversight for the university's enterprise application environment, including enterprise application like the Student Portal, the Enterprise Content Management (ECM), Customer Relationship Management (CRM), Student Information System (SIS), Learning Management System (LMS), Finance & Operations (F&O) platforms, and other integrated applications. This role is responsible for ensuring the reliability, optimization, and alignment of these critical platforms to support institutional operations, student success, and organizational growth. The Senior Director leads a team of specialized IT Systems Administrators, providing direction, resource planning, and cross-functional collaboration to deliver high-quality, secure, and efficient enterprise system solutions. The role partners closely with university leadership, functional departments, and vendors to ensure enterprise applications meet operational needs, compliance requirements, and support the university's strategic initiatives. Essential Duties and Responsibilities: Strategic Leadership & Oversight Provide vision, strategic direction, and technical leadership for the administration and continuous improvement of enterprise applications Develop and execute short- and long-term plans for enterprise application optimization, system upgrades, and new technology adoption Ensure application platforms align with institutional goals, compliance standards, and industry best practices Serve as the primary liaison between IT and key functional areas for enterprise application-related initiatives Team Leadership & Staff Development Directly supervise and mentor team members specializing in enterprise applications such as ECM, CRM, SIS, LMS, and F&O Foster a collaborative, high-performance team environment focused on system reliability, service excellence, and continuous improvement Define roles, responsibilities, and performance expectations for enterprise application team members Support staff development through coaching, training opportunities, and performance management Application Management & Optimization Oversee the administration, configuration, and optimization of enterprise applications to ensure performance, reliability, and data integrity Lead efforts to integrate applications with other institutional systems to improve operational efficiency and data accessibility Ensure platforms are properly maintained, patched, and upgraded to minimize risk and downtime Collaborate with stakeholders to identify, prioritize, and deliver system enhancements that meet evolving institutional needs Governance, Compliance & Risk Management Establish and enforce application governance processes, including change management, security controls, and access management Ensure enterprise applications comply with institutional policies, regulatory requirements, and industry standards (e.g., FERPA, GDPR, PCI) Support audit activities, security assessments, and data protection initiatives related to enterprise applications Stakeholder Engagement & Communication Serve as the key point of contact for executive leadership, business units, and external vendors regarding enterprise application initiatives Facilitate cross-functional collaboration to ensure enterprise applications support operational efficiency and user satisfaction Communicate system performance, project updates, and risks to stakeholders in a clear, timely, and professional manner Budgeting & Resource Management Develop and manage budgets for enterprise application systems, staffing, and support contracts Optimize resource allocation to support system reliability, projects, and operational needs Evaluate and manage vendor relationships, software licensing, and service agreements Qualifications: Bachelor's degree in computer science, Information Technology, or information systems Mus be able to proficiently speak, write and talk in both English and Spanish At least 5 years' experience leading to the management of multiple team managers/supervisors and a staff Demonstrated experience managing large-scale enterprise platforms such as CRM, SIS, LMS, ECM, F&O systems, and Project Management Familiarity with IT security, access management, and regulatory compliance (e.g., FERPA, PCI, GDPR) Equal Employment Opportunity / Affirmative Action for minorities/Females/People with Disabilities/Veterans
    $66k-99k yearly est. 3d ago
  • Senior Manager, Systems Engineering - Change & Release Management

    CVS Health 4.6company rating

    Information technology manager job in San Juan, PR

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **POSITION SUMMARY** We are seeking an experienced and strategic leader to oversee Change and Release Management for the Aetna Line of Business (LOB). This role is pivotal in ensuring the delivery of high-quality, reliable technology releases through close collaboration with Application Development, Infrastructure, Security, and other cross-functional teams. The ideal candidate will drive architectural alignment, risk mitigation, and process optimization championing automation and governance across the IT organization. **_What we expect of you_** + Lead and own the Change & Release Management and Governance processes for Aetna LOB. + Evaluate architectural solutions & system integrations to identify dependencies & potential impacts. + Manage end-to-end enterprise change releases, including coordination with IT teams, checkout testing, severity assessment, business impact analysis, and executive-level reporting. + Represent Aetna LOB in Change Advisory Board (CAB) meetings; validate enterprise changes, drive risk analysis and support change releases including weekend on call schedule. + Review and certify change plans for clarity and completeness; ensure execution teams understand risks, timing, and implementation instructions. + Collaborate with development, QA, performance, and capacity teams to assess risks and define mitigation strategies, exercise authority to halt changes when necessary. + Partner with Infrastructure, Security, Problem Management, and other enterprise teams to develop SOPs, quality controls, and issue resolution strategies. + Drive continuous improvement initiatives and defect remediation in partnership with IT and business stakeholders. **REQUIRED QUALIFICATIONS** + 7+ years in senior IT leadership roles managing complex teams and driving process improvement, standard operating procedure (SOP) development, and issue resolution. + 3+ years designing scalable, distributed applications using microservices & API-driven architecture. + 3+ years working with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). + 3+ years' experience implementing best practices in observability, monitoring, chaos engineering, incident/problem management, and performance optimization. + 3+ years' experience of network security, firewalls, virtualization, and remote access. + 3+ years' of experience in change validation, post-deployment verification, and defining success criteria. + 3+ years' experience in Release, Change, Incident & Service Management, with working knowledge of ITIL. + Exceptional communication and stakeholder management skills, including executive-level engagement, ability to lead cross-functional teams, including offshore/onshore vendor teams. + Strong innovation mindset with a focus on automation and customer service excellence. **PREFERRED QUALIFICATIONS** + Experience with monitoring/logging tools such as Splunk, Grafana, New Relic, or AppDynamics. + Familiarity with IT security, compliance, operations, and application development. + Experience implementing and improving SRE metrics in distributed environments. + Proficiency with SharePoint, ServiceNow, and ITIL frameworks. **EDUCATION** Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). **BUSINESS OVERVIEW** Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. **Pay Range** The typical pay range for this role is: $106,605.00 - $284,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $93k-111k yearly est. 9d ago
  • IT Security Analyst

    Pharmpix

    Information technology manager job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation: Support implementing security controls, policies, and procedures. Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities: Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • IT Security Analyst

    Pharmpix Corporation

    Information technology manager job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation : Support implementing security controls, policies, and procedures. Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities : Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • Implementation Project Manager

    Sedgwick 4.4company rating

    Information technology manager job in San Juan, PR

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Implementation Project Manager **PRIMARY PURPOSE** **OF THE ROLE** To serve as the subject matter expert (SME) of a single line of business; disability, leave of absence or ADA, and responsible for the implementation of the line of business for new or existing clients ensuring product quality and regulatory standards compliance. **ESSENTIAL RESPONSIBILITIES MAY INCLUDE** + Acts as the SME of a business line; implements new programs ensuring the client's expectations are met. + Maintains a deep understanding of the business line's processes, functions, technology and regulatory compliance. + Serves as a project manager and process owner for all components of a new client implementation. + Understands new program designs, processes, client expectations and partner relationships recommending changes as needed. + Educates clients and colleagues on new programs on technical processes and requirements. + Plays a key role in maintaining client relationships; assists in new business productions. + Travel is required up to 25%. **QUALIFICATIONS** Bachelor's degree or equivalent from an accredited college or university preferred. Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of claims management, managed care or other related experience. **Skills & Knowledge** + In depth knowledge of claims management, managed care and/or absence management processes and procedures + Excellent oral and written communication, including presentation skills + PC literate, including Microsoft Office products + Analytical and interpretive skills + Strong organizational skills + Excellent interpersonal skills + Excellent negotiation skills + Ability to work in a team environment + Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking **NOTE** **:** Credit Security Clearance, confirmed via a background credit check, is required for this position. _As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $65,000 - $75,000 A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._ The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. \#LI-TS1 #LIREMOTE Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
    $65k-75k yearly 60d+ ago
  • Senior Director of IT Enterprise Applications

    National College of Business & Technology 3.9company rating

    Information technology manager job in San Juan, PR

    The Senior Director of IT Enterprise Applications provides strategic leadership and operational oversight for the university's enterprise application environment, including enterprise application like the Student Portal, the Enterprise Content Management (ECM), Customer Relationship Management (CRM), Student Information System (SIS), Learning Management System (LMS), Finance & Operations (F&O) platforms, and other integrated applications. This role is responsible for ensuring the reliability, optimization, and alignment of these critical platforms to support institutional operations, student success, and organizational growth. The Senior Director leads a team of specialized IT Systems Administrators, providing direction, resource planning, and cross-functional collaboration to deliver high-quality, secure, and efficient enterprise system solutions. The role partners closely with university leadership, functional departments, and vendors to ensure enterprise applications meet operational needs, compliance requirements, and support the university's strategic initiatives. Essential Duties and Responsibilities: Strategic Leadership & Oversight Provide vision, strategic direction, and technical leadership for the administration and continuous improvement of enterprise applications Develop and execute short- and long-term plans for enterprise application optimization, system upgrades, and new technology adoption Ensure application platforms align with institutional goals, compliance standards, and industry best practices Serve as the primary liaison between IT and key functional areas for enterprise application-related initiatives Team Leadership & Staff Development Directly supervise and mentor team members specializing in enterprise applications such as ECM, CRM, SIS, LMS, and F&O Foster a collaborative, high-performance team environment focused on system reliability, service excellence, and continuous improvement Define roles, responsibilities, and performance expectations for enterprise application team members Support staff development through coaching, training opportunities, and performance management Application Management & Optimization Oversee the administration, configuration, and optimization of enterprise applications to ensure performance, reliability, and data integrity Lead efforts to integrate applications with other institutional systems to improve operational efficiency and data accessibility Ensure platforms are properly maintained, patched, and upgraded to minimize risk and downtime Collaborate with stakeholders to identify, prioritize, and deliver system enhancements that meet evolving institutional needs Governance, Compliance & Risk Management Establish and enforce application governance processes, including change management, security controls, and access management Ensure enterprise applications comply with institutional policies, regulatory requirements, and industry standards (e.g., FERPA, GDPR, PCI) Support audit activities, security assessments, and data protection initiatives related to enterprise applications Stakeholder Engagement & Communication Serve as the key point of contact for executive leadership, business units, and external vendors regarding enterprise application initiatives Facilitate cross-functional collaboration to ensure enterprise applications support operational efficiency and user satisfaction Communicate system performance, project updates, and risks to stakeholders in a clear, timely, and professional manner Budgeting & Resource Management Develop and manage budgets for enterprise application systems, staffing, and support contracts Optimize resource allocation to support system reliability, projects, and operational needs Evaluate and manage vendor relationships, software licensing, and service agreements Qualifications: Bachelor's degree in computer science, Information Technology, or information systems Mus be able to proficiently speak, write and talk in both English and Spanish At least 5 years' experience leading to the management of multiple team managers/supervisors and a staff Demonstrated experience managing large-scale enterprise platforms such as CRM, SIS, LMS, ECM, F&O systems, and Project Management Familiarity with IT security, access management, and regulatory compliance (e.g., FERPA, PCI, GDPR) Equal Employment Opportunity / Affirmative Action for minorities/Females/People with Disabilities/Veterans
    $50k-64k yearly est. Auto-Apply 60d+ ago
  • Advisor, Information Technology (Solutions Architect)

    Oriental Bank

    Information technology manager job in San Juan, PR

    Oriental is looking for a seasoned professional with deep expertise in automation, artificial intelligence (AI), and Robotic Process Automation (RPA) to lead the design and implementation of intelligent automation solutions. The Advisor, Information Technology (Solutions Architect) will focus on leveraging platforms such as Robocorp, Sema4.ai, and Microsoft Power Automate to streamline business processes, improve efficiency, and drive innovation through the integration of AI technologies. Position will be working hybrid based in San Juan, PR. Main Duties & Responsibilities Architect and implement scalable automation solutions using Robocorp, Sema4.ai, and/or Power Automate. Collaborate with business and technical stakeholders to identify automation and AI opportunities and define solution roadmaps. Develop reusable automation components and frameworks that align with enterprise architecture standards. Ensure automation solutions are secure, compliant, and integrated with existing systems. Stay current with emerging AI and automation technologies and recommend enhancements to existing processes. Other duties may be assigned. Minimum Requirements Bachelor's degree in Computer Science, Information Systems, or related field required. Five (5) years of experience as a Solutions Architect or System Architect, with at least 2 years in automation and RPA required. Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. Hands-on experience with Robocorp, Sema4.ai, and Power Automate required. Strong understanding of API integrations, scripting (Python), and cloud platforms (AWS, Azure, or GCP), required. Excellent communication, problem-solving, and stakeholder management skills required. Knowledge of AI technologies such as large language models (LLMs), intelligent document processing (IDP), and decision automation systems, preferred. Excellent written and verbal communication skills in both English and Spanish, with the ability to explain complex data-driven findings to non-technical stakeholders required #Li-Hybrid WORK AUTHORIZATION & ELEGIBILITY: Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters #LI-Hybrid
    $41k-55k yearly est. Auto-Apply 60d+ ago
  • IT Data Architect

    Alivia Health

    Information technology manager job in Guaynabo, PR

    Job Description The Data Architect is responsible for the design, strategy, and governance of the organization's data warehouse architecture in support of clinical, financial, and operational analytics. This role ensures that Company data is integrated, secure, scalable, and compliant with regulations, while enabling efficient analytics and reporting across the enterprise. The Data Architect collaborates with engineers, analysts, and business leaders to define data models, integration standards, and architectural best practices. Key Responsibilities: Define and maintain the data warehouse architecture, including data lakes, marts, and enterprise data warehouse (EDW) environments. Design conceptual, logical, and physical data models for healthcare datasets (EHR, claims, pharmacy, provider, patient, financial). Oversee the design of ETL/ELT frameworks and pipelines to integrate data from diverse healthcare systems. Define standards for dimensional modeling (star, snowflake schemas) to support BI and analytics. Partner with data governance teams to ensure metadata management, lineage, and stewardship are embedded into warehouse design. Ensure compliance with HIPAA, HITECH, CMS, FDA, and other regulatory frameworks for PHI/PII handling. Partner with business stakeholders to translate analytics needs into scalable architectural solutions. Provide technical leadership on cloud migration strategies (AWS, Azure, GCP, Snowflake, Synapse, Redshift, BigQuery). Mentor data engineers and analysts on architectural best practices. Required Skills & Qualifications Bachelor's or Master's degree in Computer Science, Information Systems, Data Management, or related field. 3-5+ years of experience in data warehousing, data architecture, or enterprise data management (healthcare experience strongly preferred). Expertise in data modeling (ER, dimensional, normalized/denormalized models). Strong SQL skills and understanding of relational, MPP, and distributed database systems. Experience with cloud data platforms (Snowflake, Azure Synapse, AWS Redshift, GCP BigQuery). Familiarity with ETL/ELT tools (Informatica, Talend, DBT, ADF). Knowledge of healthcare data standards (HL7, FHIR, ICD, CPT, SNOMED). Strong understanding of HIPAA, HITECH, and PHI/PII compliance requirements. ***Equal Opportunity Employer M/F/V/D***
    $61k-84k yearly est. 6d ago
  • IT Infrastructure Manager

    Edenred S.A 4.1company rating

    Information technology manager job in Florida, PR

    Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Job Summary: The role involves managing IT operations that includes System Administrators and IT Coordinators. The candidate will implement IT service management practices based on ITIL methodology, ensure effective daily IT operations, and manage critical infrastructure processes such as Pathing, Backup, and Disaster Recovery Planning (DRP). Responsibilities also include vendor management, budget oversight (OPEX and CAPEX), leading local projects aligned with business unit priorities, and coordinating inter-GT activities related to Security and Architecture. Additionally, the candidate will facilitate the local rollout of global projects and initiatives, driving IT excellence to support organizational goals. Supervisory Responsibilities: * Recruits, interviews, hires, and trains new staff. * Oversees the daily workflow of the department. * Provides constructive and timely performance evaluations. * Handles discipline and termination of employees in accordance with company policy. Essential Functions: Duties and Responsibilities * Plan, organize, coordinate, and direct operations, security, network, systems, and application deployment (cloud and on-premise), along with service desk and support functions for the IT Infrastructure department. * Develop improvements to enhance hardware and network architecture, system methodology, and project governance. * Analyze and recommend suitable technologies to ensure optimal cost/benefit and data security while providing value-added services. * Collaborate with the Security and Development teams to assess information security risks and ensure compliance with standards and policies. * Create and manage the IT department's annual expense and investment budget, negotiating with external providers to safeguard company interests and ensure SLAs. * Direct, motivate, and align team members with the company's philosophy, values, and mission, achieving strategic goals. * Produce and present management reports (KPIs) to upper management and interface with clients, affiliates, and users to define solutions. * Oversee the development of requirements and specifications, ensuring compliance with PCI and SaaS regulations. * Lead the IT infrastructure team in implementing technical solutions, secure installations, and design reviews. * Manage stakeholders effectively and ensure reliable planning and estimation of tasks and timelines by team leads. * Capture client requirements through technical interactions, report project status updates to the CTO and management, and perform other assigned duties. * Oversee a multi-level organization including System Administrators and IT Coordinators. * Operate within a matrix organization, reporting to the Regional Infrastructure & Operations Manager while providing services to CTOs and other VIPs. * Ensure service management based on ITIL methodology and oversee daily IT operations and support. * Manage key IT infrastructure processes such as Pathing, Backup, and DRP, along with vendor and budget management (OPEX and CAPEX). * Lead local projects based on business unit needs and priorities, inter-GT function activities (Security & Architecture), and local rollouts of global initiatives. Required Skills/Abilities: * Strong leadership and project management skills * Excellent troubleshooting and critical thinking skills * Ability to manage Lenox servers * Effective communication and people skills * Ability to work in a team environment. * Strong attention to detail and ability to work under pressure. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to function well in a high-paced and at times stressful environment. Education and Experience: Required: * Bachelor's degree in Engineering, Computer Science, Information Technology or related field. Equivalent combination of education and experience will be considered. * 3 to 6 years as Infrastructure Lead or Manager managing Windows and Linux Servers. * Work in a matrix environmental and transnational companies. * Lead Infrastructure regional projects. * Demonstrated leadership skills, with the ability to provide strategic direction, collaborate with cross-functional teams, and manage a diverse IT workforce. * Demonstrated leadership in troubleshooting and problem-solving: Proven ability to lead teams in identifying, analyzing, and resolving complex issues promptly. Foster an open environment for collaboration and creativity, encouraging team members to contribute ideas and solutions to overcome challenges effectively. * Knowledge of industry best practices, emerging technologies, and trends related to IT operations, security, and compliance. * Experience managing AWS environment Preferred: * Experience with payment (i.e. commercial cards), fintech or B2B services * Specialization in IT Project Management, Systems Management or Software Development Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times * Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries * May work at computer monitors for prolonged periods with danger of eye strain and muscle pain EEO Statement: The employment policy of Edenred is to provide merit-based equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of membership in any Federal, State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities. To request reasonable accommodation in the application process, contact ********************. Apply now and Vibe with Us!
    $72k-91k yearly est. Auto-Apply 60d+ ago
  • Principal Data Center Delivery Project Manager

    Oracle 4.6company rating

    Information technology manager job in San Juan, PR

    The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with vendors and internal teams to ensure the successful execution of complex data center construction and network projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. Job Summary Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders, manage high-stakes vendor relationships, and navigate the complexities of regulatory compliance. Your ability to anticipate and mitigate risks to datacenter delivery will be crucial in maintaining project timelines and budgets. This is a high- impact role that will lead, drive, and ensure the successful management and delivery of critical initiatives on our strategic roadmap. The role comes with a high degree of personal accountability and autonomy and will require effective engagement across Design, Engineering and Operations. Your ability to anticipate and mitigate risks will be crucial in maintaining project timelines and budgets. The successful candidate will demonstrate the ability to own end-to-end delivery of network and data center capacity across concurrent builds. This role will oversee data center focused projects and initiatives. Managing these construction projects well is key to the overall success of customer deliveries. You will engage directly with our Colo and LV partners' leadership and project management teams, driving accountability and improvements to meet our customers' needs. You will also engage with internal teams to make sure we deliver the proper design and process documentation to the Colo, execute on our ISP circuit contracts, and update all internal tracking tools for handover to our operations teams at the end of the project. **Responsibilities** Key Responsibilities Include: + Being the end-to-end leader in charge of the program, from shaping the approach to achieving the desired outcomes through delivery. + Project Planning: Develop and implement long-term strategies for data center construction and network build projects to align with organizational goals. + Partner with the design team to ensure design and construction are fully coordinated in advance of contracting. + Partner with Construction team to ensure collaboration and seem less handoff + Project Management: Oversee all phases of complex data center construction projects, ensuring they are completed on time, within budget, and to the required quality standards. + Tenant Fit Out and LV Integration: Work closely throughout design, construction, commissioning and LV fit out to fully coordinate and integrate the separate scopes of tenant fit out projects with the overall project scope. + Vendor Management: Select, negotiate, and manage external vendors, contractors, and suppliers to ensure project success. + Budget Oversight: Develop and manage project budgets, ensuring cost-effective use of resources and adherence to financial constraints. + Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on project timelines and costs. + Stakeholder Communication: Maintain clear and effective communication with internal and external stakeholders, providing regular updates on project status and addressing any concerns. + Quality Assurance: Implement and oversee quality control processes to ensure the highest standards of construction and operational efficiency. + Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on an as needed basis. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $90.1k-199.5k yearly 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Carolina, PR?

The average information technology manager in Carolina, PR earns between $37,000 and $82,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Carolina, PR

$55,000

What are the biggest employers of Information Technology Managers in Carolina, PR?

The biggest employers of Information Technology Managers in Carolina, PR are:
  1. Western Digital
  2. Oracle
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