IT Field Services Delivery Lead / Technical Support Lead
Information technology manager job in Chesapeake, VA
The client is looking for An IT Field Services Delivery Lead / Technical Support Lead who can manage and guides a team of IT support staff, overseeing daily technical assistance, troubleshooting system/network issues, training junior members, ensuring operational excellence, and bridging user problems with technical solutions, often requiring strong leadership, problem-solving, and communication skills to handle escalating issues and implement new tools.
Key Responsibilities:
Team Leadership: Mentoring, guiding, and managing a team of IT support specialists.
Technical Escalations: Handling complex, escalated technical issues that junior staff can't resolve, often involving networks, software, hardware, and user accounts.
Operational Excellence: Ensuring smooth IT operations, maintaining systems, and improving processes.
Training & Development: Building the team's technical skills and knowledge.
Tool Adoption: Researching and implementing new support tools and automation.
User Support: Providing high-level support to employees or clients, diagnosing faults, and resolving technical problems.
Essential Skills:
15 years of IT Field Services Delivery Lead / Technical Support Lead
Strong IT fundamentals (hardware, software, networks).
Excellent communication and interpersonal skills.
Problem-solving and analytical thinking.
Leadership and team management.
Customer service focus.
Information Technology Project Manager
Information technology manager job in Virginia Beach, VA
About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.
*Some opportunities may not be exclusive and can change as we work with clients-but our goal is always to help candidates find the right job.
We're hiring an IT Project Manager for a 6-month contract in Virginia Beach, VA, for a start date of 1/5/2026. This role leads projects involving application development and infrastructure, requiring strong project management skills, Agile/Waterfall experience, and the ability to deliver on time and within budget.
Note: Some opportunities may not be exclusive and can change as we work with clients-but our goal is always to help candidates find the right job.
Responsibilities
Manage end-to-end IT projects across app development and infrastructure.
Create and maintain project plans, timelines, and budgets.
Apply Agile, Waterfall, or hybrid methodologies.
Define scope and deliverables with stakeholders.
Identify and mitigate risks and dependencies.
Communicate across technical teams, business units, and leadership.
Ensure compliance with standards and report project status.
Required Qualifications
Proven IT project management experience.
PMP certification.
Hands-on Agile and Waterfall expertise.
Strong knowledge of SDLC, app architecture, and infrastructure (servers, networks, cloud).
Excellent stakeholder communication and risk management.
Familiarity with tools like Jira, Confluence, MS Project.
Success in managing budgets and timelines.
Leadership and problem-solving skills.
SAP experience preferred but not required.
Preferred
Cloud migration experience (AWS, Azure, GCP).
Exposure to DevOps and CI/CD.
ITIL certification.
Bachelor's in IT or related field.
SAP exposure (desired).
Information Technology System Administrator
Information technology manager job in Newport News, VA
The Richmond Group USA has been engaged in a search for a well-rounded IT System Administrator to join a global, privately-owned specialty products manufacturer and distributor. This industry leader is successful and growing-doubling the size of its U.S. business since 2021 and delivering ~10% growth this year even amid tariffs. You'll be part of a strong work culture (a genuinely positive place to work) with no nights or weekends, and a company already planning to expand its facility footprint to support continued growth.
In this role, you'll own on-site IS/IT support for the North American operation while aligning with high-level strategies from HQ in Europe. You'll procure, configure, and support Windows desktops/laptops and peripherals (printers, scanners); deploy and maintain physical/virtual servers (VMware ESXi) across Windows Server and Debian Linux; manage backup/replication (Veeam); and maintain network infrastructure (managed switches, VLAN L2/L3 segmentation, WLAN, monitoring/diagnostics, SD-WAN redundancy/failover, FortiGate firewalls, and VPN tunneling for site-to-site and remote access). You'll support user accounts (locally and with the Corporate IT team), conference room A/V, and facility technology services (security/surveillance, entry systems, environmental sensors, vendor-managed ERP-Sage 300), while enforcing security best practices, documenting systems, managing inventory/lifecycle, collaborating with remote teams, and traveling occasionally to the European HQ for training.
If this sounds like your kind of hands-on, high-impact IT role, we'd love to hear from you-Apply today!
Background:
5+ years in IT Support/Administration
Strong Windows/Server + Debian Linux, Microsoft 365/Azure, networking (TCP/IP, DNS, DHCP, VPN), and security practices; excellent customer service.
Preferred certs: CCNA, Security+/Network+, CISSP, AWS CCP, Azure Fundamentals (or higher).
**Please note that candidates for this position must be legally authorized to work in the U.S. without current or future sponsorship to be considered for employment.
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Information Technology Security Manager
Information technology manager job in Chesapeake, VA
In cybersecurity, we help keep our diverse environment from design, merchandizing, supply chain, eCommerce, and enterprise secure in a dynamic space. The IT Security team is looking for a passionate cybersecurity leader who wants to make an impact in multiple environments. Family Dollar is looking for a detailed and results oriented Security Engineering Manager leader who will be responsible for overseeing and managing the security of its information systems and data. This person will lead a team of cybersecurity professionals and work closely with other departments to protect the organization's digital assets, data and systems from cyber threats and breaches. This role is critical to the strategic and tactical success of Family Dollar's cybersecurity program. As the leader of this team, you will be responsible for providing strategic and operational direction of our security engineering solutions and cybersecurity tool stack.
Under the direction of Director, Cybersecurity, the Security Engineering Manager takes a lead role in ensuring the security of all protected information collected, used, maintained, or released by Family Dollar. This role plays a vital role in ensuring the confidentiality, integrity and availability of our data. It is a critical role in the face of an ever-evolving landscape of cyber threats and attacks.
Principal Duties and Responsibilities
Partnering with teams across the organization to influence security by design to help drive overall direction of our technical security solutions.
Accountable for end-to-end life cycle of our security tool portfolio (e.g., Firewalls, IDS/IPS, WAF, IAM, DLP, SIEM, Proxy, DDoS, Antimalware, Cloud network infrastructure technologies)
Ensuring the hardening of our infrastructure (e.g., authentication, MFA, perimeter edge.)
Driving standards and expectations of secure practices across the organization such as data security, defense-in-depth, SASE, Zero Trust etc.
Collaborating with senior leadership to assess and understand strategic initiatives to ensure IT Security support.
Act as a subject matter expert to provide advisory guidance to other teams.
Interface and influence leaders at varying levels and roles within the company to drive security ownership.
Keeping up to date with the security landscape to ensure our teams are providing strong defenses.
Strong decision-making, problem-solving abilities, and leadership abilities to manage multiple, often conflicting priorities to successful completion.
Demonstrate commitment to high standards of ethics and values, regulatory compliance, and business integrity.
Excellent management skills to drive the personal development of the team and individuals.
Maintain all security tools and technology.
In charge of security systems, such as firewalls, data protection controls, patching.
Ensures that project/department milestones/goals are met and adhering to approved budgets.
Has full authority for personnel actions.
Evaluates risks and improves Family Dollar's security positioning through process improvement, policy, automation, and the continuous evolution of capabilities.
Implements processes to automate and continuously monitor information security controls, exceptions, risks, testing.
Develops reporting metrics, dashboards, and evidence artifacts.
Schedules regular testing of effectiveness and efficiency of controls within area of ownership.
Remains current on best practices and technological advancements and acts as the technical resource for information security.
Minimum Requirements/Qualifications
5+ years of experience in cybersecurity.
2+ years as a security leader of a team (e.g., Incident Response, Engineering team).
5+ years' experience leveraging and implementing cybersecurity frameworks such as, MITRE ATTACK, MITRE D3FEND, OWASP Top 10, CIS Controls, NIST CSF, NIST 800-53, etc.
10+ years of advanced IT skills with high level of information security experience and expertise.
Knowledge of securing network technologies, client, and server operating systems.
Ability to develop and maintain security baselines based on best practices and industry standards.
Experience responding to, analyzing, problem solving, and communicating information security incidents.
6+ years of planning and managing security projects.
Excellent interpersonal, communication, and presentation skills, including formal report writing experience.
Understanding of common security standards and regulations relating to a retail environment (e.g., PCI DSS, NIST CSF, ISO2700x, etc.)
Team leadership and management. Foster a culture of security awareness and compliance within the organization.
Ability to work in agile and waterfall frameworks as needed
1-3 years as a technical leader / supervisor with strong analytical and problem-solving skills identifying risks and championing that change.
5+ years of experience interfacing with varying levels of leadership and roles within a company, influencing security change.
Minimum of 5 years' experience with modern security tool stacks
Network security tools (e.g., WAF, Proxies, IDS/IPS, VPN, Taps, Firewalls)
Endpoint security tools (e.g., AV, EDR, Application Control, PKI)
Security Operations tools (e.g., SIEM)
Authentication and authorization tools (e.g., PAM, SSO, SAML, IAM, MFA)
Data Security tools (e.g., eDiscovery, DSPM)
Cloud (e.g., CSPM) and other implications of cybersecurity
Strong knowledge of cybersecurity concepts
Secure protection and detection techniques
Application security
Vulnerability management
Exploitation techniques
Incident response
Data privacy and encryption
Endpoint platforms (Windows, Linux & Mac, iOS/Android)
Desired Qualifications
Bachelors in Information Technology or other four-year related degree
Network Systems Technician
Information technology manager job in Norfolk, VA
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
SECRET CLEARANCE REQUIRED.
We are seeking a highly skilled and experienced Senior Network/Systems Technician to ensure the robust, secure, and continuous operation of critical, multi-classification (Top Secret, SECRET, NATO, Coalition, and UNCLASSIFIED) network infrastructure. This role requires deep technical expertise across systems administration, network security, virtualization, and enterprise applications.
Key Responsibilities
Enterprise Network Operations (24/7): Provide comprehensive 24x7 operational and maintenance support for all USFF-owned/managed network environments (Top Secret, SECRET, Coalition, and UNCLASSIFIED).
Systems Engineering & Deployment: Configure, deploy, and manage new client hardware and software on local networks.
Application & Identity Management: Administer, configure, and maintain critical enterprise application servers, including:
Single Sign-On (SSO)
Identity Management (IdM)
Public Key Infrastructure (PKI) Management
Cryptographic Log On (CLO)
Server Replication, Load Balancing, and Backup/Recovery solutions.
Virtual Infrastructure Support: Provide storage support for the Virtual Infrastructure Team, specifically managing NETAPP hardware/software within the Cisco Flexpod configuration.
Information Assurance (IA) & Security:
Maintain the system, network, and application security posture and integrity.
Ensure compliance with current IA policies and CND (Computer Network Defense) requirements.
Manage and update Certification & Accreditation (C&A) packages.
Client & End-User Support: Provide expert, on-site functional support for application end-users and support personnel, covering application deployment, Active Directory management, data recovery, and client hardware/software support.
Security Tool Management: Oversee the operation and maintenance of the DOD's Host Based Security System (HBSS).
Required Qualifications
Education & Experience:
Option 1: BA/BS degree in a related field.
Option 2: AA/AS degree in a related field OR Computer Network Administration Certification, plus 4 years of related experience.
Option 3 (In lieu of formal education): 8 years of related experience.
Technical & Security Requirements:
Security Clearance: Must possess an active SECRET clearance (minimum).
Certifications: Must possess CompTIA Security+ (SEC+) certification.
Operating Systems: Proven experience with Microsoft Windows Server and Desktop operating systems administration.
Data Protection: Knowledge of Data Backup and Recovery processes, with specific experience utilizing Cohesity and Veeam software.
Virtualization: Hands-on experience with virtualization technologies such as VMware, Cisco HyperFlex, and Flexpod configurations.
DOD Security Compliance:
Knowledge of Defense Information Systems Agency (DISA) published Security Technical Implementation Guide (STIG) requirements and the implementation/compliance process.
Experience with DISA DOD Group Policy Object (GPO) implementation.
CND: Comprehensive knowledge of CND compliance requirements for managed networks and systems.
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit ****************
No second parties will be accepted.
Technical Support Manager
Information technology manager job in Virginia Beach, VA
The Technical Support Manager will lead the customer support function, ensuring clients receive timely, effective, and high-quality assistance for technical and product-related issues. This role involves managing a team of support engineers, implementing scalable support processes, driving customer satisfaction, and working closely with product and engineering teams to resolve issues and improve product experience.
Key Responsibilities
Lead and manage the technical support team, including hiring, training, and performance management.
Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution.
Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines.
Serve as the escalation point for complex or high-priority customer issues.
Collaborate with engineering, product, and QA teams to address recurring issues and contribute to product improvements.
Track and report on support KPIs (response time, resolution time, CSAT, NPS, ticket backlog).
Implement and optimize support tools and systems (Zendesk, Freshdesk, Jira, or similar).
Identify opportunities for self-service and knowledge base expansion (FAQs, tutorials, product documentation).
Drive continuous improvement in support efficiency, customer experience, and team capability.
Represent the voice of the customer by sharing insights and feedback with cross-functional teams.
Bachelor's degree in Computer Science, IT, or related field (or equivalent work experience).
Requirements
Strong leadership skills.
5+ years of experience in technical support for SaaS or enterprise software, with at least 2 years in a leadership role.
Strong knowledge of SaaS platforms, APIs, cloud infrastructure, and web technologies.
Experience with ticketing and support tools (Zendesk, Jira, Freshdesk, ServiceNow, etc.).
Strong problem-solving skills with the ability to analyze technical issues and guide teams to resolution.
Excellent communication and stakeholder management skills, with experience handling enterprise customers.
Proven ability to build, coach, and lead a high-performing support team.
Student Information System (SIS) Program Manager
Information technology manager job in Norfolk, VA
Posting Details Posting Details Job Title Student Information System (SIS) Program Manager Department REGISTRAR'S OFFICE Number FP522A The Student Information Systems (SIS) Manager is responsible for the oversight, administration, and strategic development of the institution's student information systems. This role ensures the integrity, accuracy, and accessibility of student data while supporting academic operations, security access, compliance reporting, and user training across departments. The SIS Manager collaborates with Information Technology Services, academic leaders, registrar leaders, and administrative staff to ensure that systems meet the evolving needs of the institution.
Position Type
FullTime
Type of Recruitment
General Public
Minimum Qualifications
o Earned master's degree from an accredited university in a related field of study. Or a bachelor's degree from an accredited university in a related field of study with equivalent related work experience to a master's degree.
Knowledge of the operational and functional aspects of student systems and classroom scheduling software
Understanding of business processes, automation capabilities, and opportunities for continuous improvement
Understanding of operations of the Registrar's office and other offices throughout the institution
Understanding of the integration with other areas and systems
Ability to communicate operations and functionality to users
Critical thinking and ability to analyze
Excellent customer service skills
Understanding of appropriate use of systems for business needs
Prior basic working experience in the maintenance, administration, and/or development of student information systems
Some experience working with EMS or related space scheduling software.
Preferred Qualifications
Banner Student Information System and Course and Room Scheduling Software Experience
Conditions of Employment
The finalist candidate will be required to undergo a fingerprint-based criminal history check.
Job Open Date
09/24/2025
Open Until Filled
Yes
Application Review Date
10/16/2025
Job Close Date
Special Instructions to Applicants / Additional Materials Required
Criminal Background Check
The final candidate is required to complete a criminal history check.
Department Information
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
ODU Statement
Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.
IT Service Manager and Data Integrator
Information technology manager job in Hampton, VA
Supports 480
th
ISR Wing A6 Communications and Information Technology function delivering technical expertise in IT Service Management (ITSM) and data integration using Jira, Jira Service Management (JSM), and Confluence Data Center. Daytime hours. No weekend or holiday work.
Primary Duties and Responsibilities
Configure JSM service desks to manage incidents, service requests, and changes, ensuring SLA compliance for A6 users.
Shape and execute improvement processes focused on attaining the organization's goals to improve customer experiences across the enterprise.
Apply analytical skills to identify trends and operational impact within reported issues and develop projects to eliminate the root causes.
Drive and facilitate moderately complex technical projects focusing on results and measuring attainment of outcomes.
Support complex analytical initiatives, develop tracking, combine data from multiple sources to extract meaning, reconcile assumptions, and identify logical paths for action
Assist external stakeholders to ensure project delivery timelines. Identify and mitigate risks and remove roadblocks within projects. Drive stakeholder accountability on key program actions through active engagement and escalation.
Assist with development of project goals, objectives, and schedules to align with defined A6-focused product strategies.
Analyze ticket and data trends to propose improvements for ITSM and integration capabilities.
Work with multiple teams at global enterprise levels to define new processes, communicate information, and scale operational initiatives.
Assist with developing and maintaining project plans, identifying resource needs, and managing project schedules and build relationships across teams to define strategy, goals and commitment to timelines and deliverables within a set budget based on organizational priorities.
Assist with identifying, optimizing, and scaling improvements that can benefit a large set of customers (e.g., driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple echelons of the organization).
Required Qualifications
Five years' experience in an IT service management role as system or network administrator or technician
Three years' experience formulating and applying Atlassian tool (Jira and Confluence) based solutions to complex problem sets
Two years' experience using Jira Service Management and Confluence Data Center
Two years' experience managing projects (not necessarily as a “project manager”, but in any IT-related role servicing requirements that include managing projects)
One year experience with ITIL v4 implementation
Desired Qualifications
Associate or bachelor's degree in information technology or related field
Experience with strategic planning and/or organizational development
Experience in a continuous process improvement role
Education Requirements:
High school diploma or equivalent
Physical Requirements:
Sitting 70% Standing 30%, Climbing 0%, Walking 10%, Lifting up to 20lbs 0%, Pulling/Pushing up to 50lbs 5%, Carrying up to 20lbs 10%, Grasping 5%, Stooping or Crouching 5%, Crawling on hands and knees 0%, Reaching 10%, Near Acuity, Color Determination 100%, Speaking with customers 50%, Listening 50%, Sight 100%, Use of Hands/Fingers 90%. Travel
This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at anytime.
Company Overview: FGS, LLC is an international, leading edge provider of technical services to include Secure Information Systems, Security and Engineering and Intelligence Analysis. Our turn-key solutions include the design, engineering, deployment operations, and sustainment of secure technology and critical infrastructure for the protection and safety of our customers' mission-critical information, processes and personnel. Demonstrating an unyielding commitment to our customers, superior trust and dedication with our partners, and leading edge technical expertise over the past seven years, FGS has experienced explosive growth providing superior services through the world, from North America and the Pacific Rim, to the Middle East and Europe.
FGS provides secure, leading edge technology and process management services to military, Government and commercial clients worldwide.
FGS offers a generous compensation package including health, dental, vision, 401(k), group life insurance, educational reimbursement, among other benefits.
We value our employees and strive to offer many opportunities for professional growth.
#cjpost IT - Data Science
FGS, LLC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.
FGS Careers
113 Howard St., Suite 301
La Plata, MD 20646
Data Center Construction Integration Manager - Constructiv
Information technology manager job in Chesapeake, VA
**We are Constructiv, a Generac Company, empowering your technology through mission critical infrastructure delivery.** Our team has over 20 years of technical project delivery experience. During this period, we have established a standard for building the critical power and cooling infrastructure that supports data centers
**As we continue to** **expand, Constructiv is** **building a pipeline of skilled construction professionals for future opportunities in the United States. While we currently do not have immediate openings, we want to connect with talented individuals in the data center construction industry who are open to exploring roles with us when the time is right.**
**Travel** **:** **Travel is required - up to 90%. 90% is required due to assignment being on site/physical location, living in temporary housing. Onsite is Monday - Friday with occasional off hours work, nights and weekends as needed.**
**Current focus is on candidates located in the following areas:**
**Phoenix, AZ**
**Ashburn, VA**
**Houston, TX**
**Roles and Responsibilities:**
+ Oversee the full integration process post base-building completion to ensure data centers are "Ready for Network Install" (RNI) and "Ready for Server Install" (RSI).
+ Lead cross-functional teams including general contractors, lease providers, and internal stakeholders to meet critical project milestones and handoffs.
+ Manage installation and commissioning (Cx) of network infrastructure systems including WAN, LAN, and WLAN. Ensure compliance with technical specifications and timelines.
+ Actively promote and enforce a culture of safety on-site, ensuring all work is conducted in alignment with established safety protocols.
+ Daily Operations:
+ 45% Onsite fieldwork including site walks, progress checks, and safety meetings with field teams.
+ 55% Documentation tasks including checklists, reports, and milestone tracking using enterprise tools (O365, etc.).
+ Engage with internal teams such as Data Center Operations (DC Ops), End-to-End Delivery (E2E), Security, Engineering, Site Acquisition, and EHS to drive alignment and progress.
+ Track and report on project status, RFIs, constraints, dependencies, and safety compliance. Provide weekly updates in accordance with organizational standards.
+ Meeting project deadlines aligned with business and customer needs.
+ Promoting and maintaining a safe working environment.
**Minimum Qualifications:**
+ High school diploma or GED required.
+ 5-7 years of experience in data center or mission-critical construction project management.
+ 5+ years in Construction Management, Documentation & Professional Communication & Telecom/Network System Integration
+ Proven ability to lead integration of telecom and network systems in large-scale construction projects.
+ Proficiency in analyzing project schedules and tracking technical scope.
**Knowledge / Skills / Abilities**
+ Excellent documentation and professional communication skills.
+ Advanced experience with Microsoft Office 365 or equivalent enterprise tools.
**Preferred Qualifications:**
+ Degree in Construction Management, Telecommunications, Engineering, or a related field.
+ PMP, LEED, or RCDD certification.
+ OSHA 30 and/or NFPA 70E certification.
+ PMI- PMP (Project Management Professional)
+ BICSI- DCDC (Data Center Design Consultant)
+ Uptime Institute ATD (Accredited Tier Designer)
**Work Experience**
+ Familiarity with commercial lease agreements and associated construction deliverables.
**Compensation** : Constructiv is committed to fair and equitable compensation practices. The annual salary for this role is $91,300 - $136,900. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
**Physical Demands** : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
_"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."_
Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac's success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people's lives and their own.
Senior IT Systems Administrator
Information technology manager job in Chesapeake, VA
Full-time Description
We're hiring a full-time Senior IT Systems Administrator to support and secure our IT infrastructure in a hands-on role that will work closely with the Director of IT. This position is ideal for someone eager to take ownership of key systems and processes - especially in patching, vulnerability management, storage and Linux administration, and Active Directory - while collaborating with a technical leader across multiple domains.
You'll help shape the company's cybersecurity posture, drive operational stability, and support cloud migration efforts in a dynamic and growing industry-sector environment.
Why Join Us?
Collaborate directly with the IT Director in a mentoring, high-impact environment.
Work on a range of initiatives from legacy modernization to cloud implementation.
Play a key role in strengthening operational IT security in the industrial sector.
Join a rapidly growing company that values technical expertise, ownership, and practical results.
Requirements
Key Responsibilities
Own the full vulnerability management lifecycle across Windows, Linux, and Mac environments. This includes operating vulnerability scans, prioritizing and remediating vulnerabilities, and submitting reports to the Director of IT.
Administer and harden Active Directory in alignment with CIS benchmarks.
Configure and maintain monitoring and alerting across Windows, Linux, VMWare, and Azure systems.
Administer TrueNAS-based file storage systems.
Perform Linux server orchestration, administration and updates.
Support backup / data protection systems and contribute to business continuity/disaster recovery plans.
Contribute to implementation and enforcement of a least-privilege access model across systems according to Zero Trust principles.
Assist with secure data handling procedures, administer and configure reporting for file storage/sharing platforms such as Box and Google Drive.
Share Endpoint Detection and Response administration duties.
Support Microsoft 365 and Azure administration.
Contribute to the upcoming migration from an on-premises mail system to Exchange Online.
Participate in migrating from local Active Directory to a hybrid Entra/Azure AD environment.
Apply working knowledge of networking principles to support Cisco switches and routers.
Administer or assist with firewall configurations (Cisco Firepower preferred).
Assist with the company-wide Security Awareness Training program.
Assist with supporting Cisco Call Manager telephony and Webex collaboration.
Understand NIST 800-171 requirements and support implementation of security best practices; familiarity with CMMC is a plus.
Participate in authoring IT policy documentation and technical procedures.
Qualifications & Experience
Bachelor's degree in IT, Networking, Security, or related field along with 5-7 years of experience (or equivalent related experience in lieu of a degree) in IT systems administration of mid-sized environments. A mid-sized environment in our case refers to over 100 active users and a heterogeneous mix of Windows and Mac workstations as well as Windows and Linux servers.
Proven ability to lead patching/remediation workflows independently. Experience with scanners such as OpenVAS or Nessus.
Experience supporting Active Directory, Modern SSO and identity systems, Windows and Linux servers, and endpoint security systems.
Understanding of Linux systems in support of patching and troubleshooting.
Understanding of TrueNAS and zfs-based filesystems for NAS
Familiarity with M365, Azure, and hybrid cloud transition work.
Competence in system monitoring and alerting tools (Nagios, CheckMK, or equivalents).
Experience supporting Cisco-based networks (routing/switching) and firewalls.
Strong understanding of security fundamentals and practical application of NIST frameworks.
Knowledge of industry regulations such as CMMC and experience with policy authoring.
Solid communication skills and ability to write clear technical documentation.
Preferred Certifications
(None required, but a plus - especially if already held or actively being pursued.)
Microsoft: AZ-104 (Azure Administrator Associate) or equivalent experience
CompTIA: Security+ or Linux+, optionally Network+
Cisco: CCNA or evidence of hands-on network support
VMware: VCP or prior experience with ESXi environments and/or other hypervisors
ISC2: SSCP, CISSP interest
Other Requirements
Must have reliable transportation.
Must be able to pass a pre-employment drug screen.
Safety
It is SCI's policy to require safe operations and practices from all employees and to ensure our management team focuses on maintaining a safe working environment even while working in hazardous work environments.
Appearance
While a work-appropriate casual wardrobe is usually acceptable, as this role is customer facing at all levels of SCI, business casual or better in attire may be required.
Physical Requirements
Ability to lift equipment weighing up to 40 pounds (with equipment, as needed)
Bending/squatting/kneeling/stooping/crouching
AAP/EEO Requirements
Standard Calibrations, Inc. is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
#IND123
IT Technician 3 with POR (Program of Record) experience and Secret Clearance
Information technology manager job in Norfolk, VA
JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel.
REQUIRED QUALIFICATIONS
Must have a DoD Secret Clearance
Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area.
Extensive travel will be required to CONUS and OCONUS locations
Possess or be able to obtain a US Passport within 1 month of hire
Must possess an IAT II-level security certification as outlined in DoD 8570.01-M
Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years
Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems
Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement
DESIRED QUALIFICATIONS
Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures
Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment
Must be able to efficiently communicate with senior leadership on the status of activities being performed
Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base.
PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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IT Administrator
Information technology manager job in Virginia Beach, VA
Power Monitors, Inc. is seeking an experienced IT Administrator to join our team
of highly skilled engineers.
Basic Qualifications
- Experience maintaining Linux servers
- Experience in desktop administration for Linux, Mac and Windows PCs
- A strong networking background
- Ability to rapidly shift gears between multiple projects
- Ability to learn and apply new technology quickly and efficiently
Candidates with the following skills will be given preference
- Strong networking experience, especially with OpenVPN and IPSec
- Familiarity with MySQL/MariaDB
- Managing Amazon AWS hosts
- DevOps experience deploying and scaling web-based application
This is an on-site position.
Why Power Monitors?
Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. Since 1986, we have been dedicated to helping utilities and their customers detect, measure, and remediate power quality issues worldwide.
We pride ourselves on:
24/7 Technical Support
Industry-leading power quality training
A robust line of wireless test equipment and software
A culture committed to innovation and outstanding customer service
Benefits
We offer a competitive and comprehensive benefits package, including:
Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Supplemental Insurance Options
Employer-Paid Life Insurance
Paid Time Off (PTO)
401(k) Retirement Plan with Company Match
Education Reimbursement
Power Monitors, Inc. is an Equal Opportunity Employer.
If you're ready to take on the challenge and contribute to an innovative, growing company, we look forward to hearing from you!
IT Administrator
Information technology manager job in Norfolk, VA
The IT Administrator is responsible for maintaining the company's information technology systems, ensuring reliable and secure operation of all computer networks, servers, and related hardware and software. This position provides technical support to employees, manages IT infrastructure, and ensures data security and system efficiency.
Key Responsibilities
Network and System Administration
- Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls, printers, etc.).
- Monitor network performance and troubleshoot connectivity or performance issues.
- Manage user accounts, permissions, and access controls across systems.
- Ensure reliable backups and disaster recovery solutions are in place and tested regularly.
Technical Support
- Provide Tier 1 and Tier 2 technical support to employees for hardware, software, and connectivity issues.
- Maintain an IT helpdesk system and respond to service requests in a timely manner.
- Train staff on basic IT procedures, cybersecurity awareness, and software use.
Cybersecurity and Compliance
- Implement and maintain security protocols to protect company data and systems from unauthorized access or breaches.
- Regularly update antivirus software, firewalls, and other security measures.
- Conduct periodic system audits and vulnerability assessments.
- Ensure compliance with company policies and relevant data protection regulations (e.g., GDPR, HIPAA, PCI, CMMC, etc.)
Software and Hardware Management
- Install and update operating systems, business applications, and productivity software.
- Track IT assets and maintain inventory records of all hardware and software.
- Evaluate and recommend technology upgrades or replacements to support company growth and efficiency.
Project Management
- Assist with planning and implementing IT projects, including system upgrades, migrations, and integrations.
- Coordinate with third-party vendors and service providers for equipment purchases and support contracts.
Qualifications
Education and Experience
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 2-5 years of experience in IT administration or a similar technical role.
- Certifications such as CompTIA Network+, Security+, Microsoft Certified Systems Administrator (MCSA).
Knowledge, Skills, and Abilities
- Strong understanding of Windows and/or Linux operating systems.
- Proficiency in Active Directory, Office 365, and cloud-based environments (Azure, AWS, etc.).
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Excellent problem-solving and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to data security.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- May occasionally need to lift up to 25 lbs. for moving IT equipment.
Work Environment
- Primarily office-based.
- May require after-hours or weekend work for system maintenance or emergency troubleshooting.
Auto-ApplyInformation Technology Professional
Information technology manager job in Newport News, VA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Network Administrator
Information technology manager job in Chesapeake, VA
Job DescriptionSalary: based on experience
is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324****
Oversees organizations computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues.
Essential Duties and Responsibilities
Facilitate the design and implementation of network systems.
Deliver comprehensive network support across diverse operating systems.
Implement and set up networking hardware for optimal performance and connectivity.
Ensure continuous network connectivity for all computer workstations.
Provide comprehensive network support to end-users.
Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations.
Formulate and oversee policies governing the utilization of network resources.
Develop and oversee comprehensive strategies for disaster recovery and data backup management.
Assess and propose enhancements to security measures and system upgrades.
Ensure continuous monitoring of the network to maintain optimal performance levels.
Develop and oversee the management of network user accounts and permissions.
Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility.
Develop comprehensive technical support documentation for various systems and applications.
Other duties as assigned, requested or needed.
Position Requirements
Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Education and Experience:
Bachelors degree in Computer Science, Information Technology, or a related field is required.
Over two years of experience in network administration.
Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016.
Prior experience with Cisco switches and routers is preferred.
Knowledge, Skills and Abilities:
A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations.
Demonstrated expertise in network engineering, operations, and performance analysis.
Proficient in technical troubleshooting with practical experience.
Demonstrates the capability to operate autonomously with limited oversight.
Understanding of computing infrastructures.
Proficient in server management and monitoring tools.
Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues.
Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges.
Ability to resolve complaints and negotiate with others.
****Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324****
Network Manager
Information technology manager job in Hampton, VA
Primary Responsibilities:
The Network Manager provides architecture management and data traffic routing for the AF DCGS Wide Area Network and its components. This data shall include serial sensor bit streams, non-serial imaging sensors bit streams (both stills and full motion video), and imagery (full and motion), voice, avionics bitstreams, and data as received from reconnaissance platforms to various AF DCGS sites. It provides support to the network on a 24-hours-a-day, seven (7) days-a-week. Detect network faults and initiate troubleshooting and restoral actions for network circuits, trunks, and equipment.
Minimum Requirements:
Security Clearance Required: Active TS with SCI eligibility.
US Citizenship Required: Yes
Experience: 5 years of network operations management experience.
Certification: DoD 8570 IAT Level II.
Required Skills: Windows, Linux, Unix, and Solaris.
Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts.
Telecommuting: Not Allowed.
Desired Competencies:
CompTIA Security+.
Knowledge of AF DCGS and AF ISR operations is desired.
Bachelor's degree in Software/Systems Engineering, Computer Science or Information Technology.
Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification.
[EEO/AA/Protected Veterans/Individuals with Disability employer].
Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts.
Auto-ApplyNetwork Administrator - (Portsmouth, VA)
Information technology manager job in Virginia Beach, VA
Are you a Network Administrator looking to discover a place you can make a difference every day? Serco is that place! We are currently seeking a Network Administrator to be responsible for IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution, and business processes for the CNIC Regional Offices in Portsmouth, VA.
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Norfolk, Virginia.
This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance
In this role, you will:
Support PC refresh efforts such as Windows upgrades.
Support government phone efforts such as Purebred or other technical upgrades.
Support account creations for NMCI users, troubleshooting CAC issues, and assisting users with technical issues.
Provide regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks.
Maintain and securing regional and local level OT systems in accordance with Navy directives.
Ensure connectivity and integration with regional monitoring and enterprise management services.
Troubleshoot system outages and network connectivity issues; engaging with program-level support personnel, base-level communications, and regional staff to resolve issues.
Ensure OT systems adhere to cybersecurity principles and support any local IA initiatives designed to secure and accredit existing OT system.
Provide support to resolve technical issues that arise during sustainment, including Maintenance trend analysis, technical issue resolution, interface with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems.
Perform administration and maintenance of network infrastructure hardware and components.
Monitor and maintaining servers physical and virtual network switches and routers, workstations, Laptops and Multi-function Devices (printers) on the network.
Create and maintain documentation of physical and logical connectivity of network devices.
Research and recommend network products based on customer requirements.
Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions.
Coordinate with vendors and other Government agencies to provide support for network devices.
Respond to incidents elevated from the Enterprise Desktop Support and Information Assurance Management section related to network matters/security incidents and resolve the incidents as directed by the Region N6.
Monitor the Enterprise Operations Console, and document and report network related incidents, looking for indications of network related incidents.
Manage and configure Access Control List (ACL) on SIPR.
Maintain the Wireless Device Inventory and update, distribute and program wireless devices.
Perform routine network administration tasks such as opening/closing of network ports.
Qualifications
To be successful in this role, you will have:
An active DoD Secret Security Clearance
U.S Citizenship required
Current DoD IAT 8570 level II compliant certification
A High School Diploma/GED
Minimum 4 years' hands-on experience, to include three (3) of the following four (4) areas:
Systems Requirements, Operational Requirements, Test & Evaluation, and Training
Hands-on IT technical experience
Experience supporting NMCI
Apply today to discover your place in our world!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyInformation Technology (IT) Client Success Team Lead
Information technology manager job in Chesapeake, VA
The City of Chesapeake's Department of Information Technology Enterprise Operations Program is searching for an IT Client Success Team Lead to ensure successful IT customer/client experiences across the full virtual and physical endpoint computing platform while exemplifying the Chesapeake CARES standards in a technical IT customer support team leadership role. Chesapeake is the City that CARES . We are Virginia's second largest City, but we purposefully retain our small town feel and our connection to our community. We serve our community and our teammates [internal IT customers] through Courteousness, Attentiveness, Responsiveness, Empowerment and Stewardship. The virtual and physical endpoint computing platform includes all customer-facing IT equipment including virtual and physical desktops, laptops, print devices, mobile devices, audio visual solutions, and telephones. In this technical leadership role, the IT Client Success Team Lead will oversee and lead the IT Client Technology Team's day-to-day operations, providing comprehensive IT customer service support from level zero 0 through level three 3 in a diverse, modern, and matrixed environment consisting of virtual desktop infrastructure, 3,500 physical desktop computing workstations, 1,000 print devices, dozens of audio video locations, and telephony solutions for mobile, virtual, and physical phones. The incumbent will take ownership of IT client success via IT customer service tickets, continual improvement opportunities, ensuring timely refresh cycles for the City's IT desktop computing equipment, meeting or exceeding the expectations regarding performance against SLA's and KPI's, and building and maintaining strong relationships with IT clients and other IT Teams. A primary objective in this role is to guarantee City IT customers have successful experiences across the full endpoint computing platform on a continual basis. Collaboration will be the key as this incumbent works cross-functionally with other IT Teams, advocating for the needs of our IT clients. The IT Client Success Team Lead will be a driver of future technologies and change across the endpoint computing platform via continual service improvement towards successful IT client experiences. The IT Client Success Team Lead will have a strong background in virtual and physical desktop support, ITSM Service Desk ticketing platforms, desktop technologies to include monthly patching and refresh cycles, endpoint support (including print, mobile, AV, and telephony), and IT inventory awareness. This person should have a unique blend of technical expertise, strategic thinking, and people management skills. We are looking for a champion of change who will utilize tools and techniques geared towards creating and maintaining IT client success across the full endpoint computing platform. This technical hands-on position involves supervising and leading technical staff while fostering a culture of continuous improvement. The IT Client Success Team Lead will have the following minimal qualifications: Demonstrated experience leading and guiding staff responsible for IT customer support, ensuring high performance in technical and service-oriented functions for an end-user community. Proven ability to lead teams that deliver reliable, responsive support and drive a culture of continuous improvement and client satisfaction. 6 years' experience directly or indirectly leading an IT customer service support team with technical responsibilities in support of an end-user/client community. In lieu of the team lead requirement, the incumbent can have 6 years' experience relating to two (2) of the following IT arenas: Virtual desktop infrastructure, IT customer service, IT physical desktop support up to level 3, IT Service Desk ticketing systems, IT computing refreshes and the cycle thereof, IT endpoint support technologies, IT mobile devices, IT print, audio visual solutions, IT remote support technologies, IT change, IT cross-functional matrixed environments, or IT continual improvements. Experience providing IT client successes relating to two (2) of the following arenas within the endpoint computing platform: endpoint refresh/improvement, break/fix, technology deployment, meeting a business need, root cause analysis, cross-functional IT activity, new installations, or leveraging reports for improvement. Experience using an IT Service Desk ticketing system to include ticket management from cradle to grave, reporting, prompting the use of ticketing system, and the improvement of the ticketing system via the IT customer service lifecycle in partnership with other IT Teams. Experience with hardware and software inventory management to include warranties and working with other IT Teams and vendors in a matrixed environment. Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs. Experience with IT reporting in relation to performance, dashboards, and demonstrating client success. IT Fundamentals, A+, Service Desk, or IT support certifications preferred. This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check. The Department of Information Technology provides ongoing training on current trends and emerging technologies, helping you become an even better tech! In addition, as a City of Chesapeake employee, you are also eligible for a competitive benefits package .
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in computer science, information systems, engineering, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this job class requires a minimum of six years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . IT Fundamentals, A+ Service Desk or IT support certifications preferred. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
4-6 Years in an IT-related field 2-3 Years experience relating to IT inventory of software and hardware and lifecycle management. 2-3 years experience working in Public Sector IT environment.
Work Schedule
Monday - Friday 8:00am - 5:00pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies.
IT Portfolio Analyst II
Information technology manager job in Suffolk, VA
Falconwood is a woman-owned, veteran-owned company providing consultation and programmatic support to Department of Defense Information Technology (IT) initiatives and programs. We provide expert advice and consultation on a diverse range of IT subjects, focusing on acquisition, policy, cybersecurity, engineering, and process development.
The IT Portfolio Analyst II will support management of the organizational domain IT portfolio for the Commander, Naval Information Forces (NAVIFOR) N6 Directorate.
Responsibilities
Responsibilities
The candidate will support management of the organizational domain IT portfolio. for NAVIFOR N6 directorate and subordinate commands through:
Performing multiple tasks related to portfolio management and providing technical and administrative support for enterprise networks.
Setting investment priorities and aligning business processes to ensure IT architecture and products align and support mission requirements.
Ensuring compliance with applicable statutes, regulations, policy, and guidance for IT portfolio management, interoperability, and capital planning.
Evaluate and track IT networks, systems, applications, and data centers, ensuring proper registration in DADMS, DITPR-DON, and DCIM.
Support continuous improvement of portfolio management strategies, processes, and procedures aligned with existing DoN processes.
Assist in reviewing IT procurements for compliance with budget, Cybersecurity, and other DoD, DON, and Navy standards.
Develop industry relationships and report performance metrics to senior leadership while continuously improving procurement processes and procedures.
Provide technical and administrative support, including policy/procedures implementation, service ordering, service delivery, asset/account management, seat refresh, VIP support services, and service desk coordination.
Ensure the necessary planning, outreach, execution, and dissemination of lessons learned/after action reports.
Develop or use existing training materials to provide training on IT Portfolio management.
Qualifications
Clearance: Secret clearance required.
Education: Bachelor of Science degree in Information Systems or related discipline.
Experience: At least three years' experience in Navy or DOD IT Portfolio Management.
Preferred:
Experience in an IT operational capacity (e.g., operations/project support, helpdesk).
Strong analytical, problem-solving, and project management skills.
Familiarity with Navy portfolio management tools and processes
Familiarity with U.S. Navy culture, processes, command organizations, and IT infrastructures.
Knowledge of DoD and DON statutory and regulatory requirements.
Advanced Technical writing skills for developing documentation, reports, and training materials.
Skills in system development, operation, database planning and design, network services, conversion and implementation supp Ability to provide guidance and direction for sub-tasks of a project, project management, and data/records management.
Ability to interpret strategic requirements, perform complex analyses, and resolve complex problems.
The candidate must be:
Capable of performing effectively individually and as part of a team.
Technically savvy and possess excellent communication skills.
Have effective critical thinking and problem-solving skills.
Self-motivated and able to successfully deliver with minimal supervision.
Proficient in Microsoft applications such as Word, Excel, PowerPoint, and Outlook.
This position is fast paced and high demand that is a hybrid position (onsite and remote) in Suffolk, VA
Limited to no travel is anticipated.
Pay Range
Base pay is $85,000-$95,000, subject to skill level, qualifications, and location.
Benefits Highlights: 401k, Tuition Reimbursement, Health/Dental/Vision Insurance, PTO, Federal Holidays, Performance Increases, Reserve Duty Compensation and more!
Auto-ApplyIT Technician
Information technology manager job in Elizabeth City, NC
Entry-Level IT Technician - Blackwater Technology Solutions
Job Type: Full-Time | Entry-Level
About Us
Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training.
We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers.
What You'll Do
Assist with the installation and configuration of VoIP and IT systems.
Support AI-driven websites and integrations.
Help troubleshoot and maintain client networks and systems.
Participate in client site visits, audits, and routine service calls.
Learn and apply best practices from senior technicians and leadership.
What We Offer
Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+).
Direct mentorship from experienced Navy veterans.
Hands-on experience with cutting-edge IT and AI tools.
Clear growth path into higher-level IT roles.
What We're Looking For
Discipline, reliability, and eagerness to learn.
Strong problem-solving and communication skills.
Customer-first attitude.
Local candidates preferred (Elizabeth City, Camden, Currituck).
Basic IT knowledge helpful, but not required.
Compensation & Benefits
Competitive entry-level pay (commensurate with experience).
Paid certification training.
PTO and growth opportunities as the company expands.