Information technology manager jobs in Chesapeake, VA

The Technical Support Manager will lead the customer support function, ensuring clients receive timely, effective, and high-quality assistance for technical and product-related issues. This role involves managing a team of support engineers, implementing scalable support processes, driving customer satisfaction, and working closely with product and engineering teams to resolve issues and improve product experience. Key Responsibilities Lead and manage the technical support team, including hiring, training, and performance management. Develop and implement support processes, SLAs, and escalation paths to ensure quick and effective issue resolution. Monitor support tickets, prioritize workloads, and ensure adherence to response and resolution timelines. Serve as the escalation point for complex or high-priority customer issues. Collaborate with engineering, product, and QA teams to address recurring issues and contribute to product improvements. Track and report on support KPIs (response time, resolution time, CSAT, NPS, ticket backlog). Implement and optimize support tools and systems (Zendesk, Freshdesk, Jira, or similar). Identify opportunities for self-service and knowledge base expansion (FAQs, tutorials, product documentation). Drive continuous improvement in support efficiency, customer experience, and team capability. Represent the voice of the customer by sharing insights and feedback with cross-functional teams. Bachelor's degree in Computer Science, IT, or related field (or equivalent work experience). Requirements Strong leadership skills. 5+ years of experience in technical support for SaaS or enterprise software, with at least 2 years in a leadership role. Strong knowledge of SaaS platforms, APIs, cloud infrastructure, and web technologies. Experience with ticketing and support tools (Zendesk, Jira, Freshdesk, ServiceNow, etc.). Strong problem-solving skills with the ability to analyze technical issues and guide teams to resolution. Excellent communication and stakeholder management skills, with experience handling enterprise customers. Proven ability to build, coach, and lead a high-performing support team.

Posting Details Posting Details Job Title Student Information System (SIS) Program Manager Department REGISTRAR'S OFFICE Number FP522A The Student Information Systems (SIS) Manager is responsible for the oversight, administration, and strategic development of the institution's student information systems. This role ensures the integrity, accuracy, and accessibility of student data while supporting academic operations, security access, compliance reporting, and user training across departments. The SIS Manager collaborates with Information Technology Services, academic leaders, registrar leaders, and administrative staff to ensure that systems meet the evolving needs of the institution. Position Type FullTime Type of Recruitment General Public Minimum Qualifications o Earned master's degree from an accredited university in a related field of study. Or a bachelor's degree from an accredited university in a related field of study with equivalent related work experience to a master's degree. Knowledge of the operational and functional aspects of student systems and classroom scheduling software Understanding of business processes, automation capabilities, and opportunities for continuous improvement Understanding of operations of the Registrar's office and other offices throughout the institution Understanding of the integration with other areas and systems Ability to communicate operations and functionality to users Critical thinking and ability to analyze Excellent customer service skills Understanding of appropriate use of systems for business needs Prior basic working experience in the maintenance, administration, and/or development of student information systems Some experience working with EMS or related space scheduling software. Preferred Qualifications Banner Student Information System and Course and Room Scheduling Software Experience Conditions of Employment The finalist candidate will be required to undergo a fingerprint-based criminal history check. Job Open Date 09/24/2025 Open Until Filled Yes Application Review Date 10/16/2025 Job Close Date Special Instructions to Applicants / Additional Materials Required Criminal Background Check The final candidate is required to complete a criminal history check. Department Information Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information. ODU Statement Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.

Supports 480 th ISR Wing A6 Communications and Information Technology function delivering technical expertise in IT Service Management (ITSM) and data integration using Jira, Jira Service Management (JSM), and Confluence Data Center. Daytime hours. No weekend or holiday work. Primary Duties and Responsibilities Configure JSM service desks to manage incidents, service requests, and changes, ensuring SLA compliance for A6 users. Shape and execute improvement processes focused on attaining the organization's goals to improve customer experiences across the enterprise. Apply analytical skills to identify trends and operational impact within reported issues and develop projects to eliminate the root causes. Drive and facilitate moderately complex technical projects focusing on results and measuring attainment of outcomes. Support complex analytical initiatives, develop tracking, combine data from multiple sources to extract meaning, reconcile assumptions, and identify logical paths for action Assist external stakeholders to ensure project delivery timelines. Identify and mitigate risks and remove roadblocks within projects. Drive stakeholder accountability on key program actions through active engagement and escalation. Assist with development of project goals, objectives, and schedules to align with defined A6-focused product strategies. Analyze ticket and data trends to propose improvements for ITSM and integration capabilities. Work with multiple teams at global enterprise levels to define new processes, communicate information, and scale operational initiatives. Assist with developing and maintaining project plans, identifying resource needs, and managing project schedules and build relationships across teams to define strategy, goals and commitment to timelines and deliverables within a set budget based on organizational priorities. Assist with identifying, optimizing, and scaling improvements that can benefit a large set of customers (e.g., driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple echelons of the organization). Required Qualifications Five years' experience in an IT service management role as system or network administrator or technician Three years' experience formulating and applying Atlassian tool (Jira and Confluence) based solutions to complex problem sets Two years' experience using Jira Service Management and Confluence Data Center Two years' experience managing projects (not necessarily as a “project manager”, but in any IT-related role servicing requirements that include managing projects) One year experience with ITIL v4 implementation Desired Qualifications Associate or bachelor's degree in information technology or related field Experience with strategic planning and/or organizational development Experience in a continuous process improvement role Education Requirements: High school diploma or equivalent Physical Requirements: Sitting 70% Standing 30%, Climbing 0%, Walking 10%, Lifting up to 20lbs 0%, Pulling/Pushing up to 50lbs 5%, Carrying up to 20lbs 10%, Grasping 5%, Stooping or Crouching 5%, Crawling on hands and knees 0%, Reaching 10%, Near Acuity, Color Determination 100%, Speaking with customers 50%, Listening 50%, Sight 100%, Use of Hands/Fingers 90%. Travel This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at anytime. Company Overview: FGS, LLC is an international, leading edge provider of technical services to include Secure Information Systems, Security and Engineering and Intelligence Analysis. Our turn-key solutions include the design, engineering, deployment operations, and sustainment of secure technology and critical infrastructure for the protection and safety of our customers' mission-critical information, processes and personnel. Demonstrating an unyielding commitment to our customers, superior trust and dedication with our partners, and leading edge technical expertise over the past seven years, FGS has experienced explosive growth providing superior services through the world, from North America and the Pacific Rim, to the Middle East and Europe. FGS provides secure, leading edge technology and process management services to military, Government and commercial clients worldwide. FGS offers a generous compensation package including health, dental, vision, 401(k), group life insurance, educational reimbursement, among other benefits. We value our employees and strive to offer many opportunities for professional growth. #cjpost IT - Data Science FGS, LLC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. FGS Careers 113 Howard St., Suite 301 La Plata, MD 20646

**We are Constructiv, a Generac Company, empowering your technology through mission critical infrastructure delivery.** Our team has over 20 years of technical project delivery experience. During this period, we have established a standard for building the critical power and cooling infrastructure that supports data centers **As we continue to** **expand, Constructiv is** **building a pipeline of skilled construction professionals for future opportunities in the United States. While we currently do not have immediate openings, we want to connect with talented individuals in the data center construction industry who are open to exploring roles with us when the time is right.** **Travel** **:** **Travel is required - up to 90%. 90% is required due to assignment being on site/physical location, living in temporary housing. Onsite is Monday - Friday with occasional off hours work, nights and weekends as needed.** **Current focus is on candidates located in the following areas:** **Phoenix, AZ** **Ashburn, VA** **Houston, TX** **Roles and Responsibilities:** + Oversee the full integration process post base-building completion to ensure data centers are "Ready for Network Install" (RNI) and "Ready for Server Install" (RSI). + Lead cross-functional teams including general contractors, lease providers, and internal stakeholders to meet critical project milestones and handoffs. + Manage installation and commissioning (Cx) of network infrastructure systems including WAN, LAN, and WLAN. Ensure compliance with technical specifications and timelines. + Actively promote and enforce a culture of safety on-site, ensuring all work is conducted in alignment with established safety protocols. + Daily Operations: + 45% Onsite fieldwork including site walks, progress checks, and safety meetings with field teams. + 55% Documentation tasks including checklists, reports, and milestone tracking using enterprise tools (O365, etc.). + Engage with internal teams such as Data Center Operations (DC Ops), End-to-End Delivery (E2E), Security, Engineering, Site Acquisition, and EHS to drive alignment and progress. + Track and report on project status, RFIs, constraints, dependencies, and safety compliance. Provide weekly updates in accordance with organizational standards. + Meeting project deadlines aligned with business and customer needs. + Promoting and maintaining a safe working environment. **Minimum Qualifications:** + High school diploma or GED required. + 5-7 years of experience in data center or mission-critical construction project management. + 5+ years in Construction Management, Documentation & Professional Communication & Telecom/Network System Integration + Proven ability to lead integration of telecom and network systems in large-scale construction projects. + Proficiency in analyzing project schedules and tracking technical scope. **Knowledge / Skills / Abilities** + Excellent documentation and professional communication skills. + Advanced experience with Microsoft Office 365 or equivalent enterprise tools. **Preferred Qualifications:** + Degree in Construction Management, Telecommunications, Engineering, or a related field. + PMP, LEED, or RCDD certification. + OSHA 30 and/or NFPA 70E certification. + PMI- PMP (Project Management Professional) + BICSI- DCDC (Data Center Design Consultant) + Uptime Institute ATD (Accredited Tier Designer) **Work Experience** + Familiarity with commercial lease agreements and associated construction deliverables. **Compensation** : Constructiv is committed to fair and equitable compensation practices. The annual salary for this role is $91,300 - $136,900. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives. **Physical Demands** : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. _"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."_ Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac's success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people's lives and their own.

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

Power Monitors, Inc. is seeking an experienced IT Administrator to join our team of highly skilled engineers. Basic Qualifications - Experience maintaining Linux servers - Experience in desktop administration for Linux, Mac and Windows PCs - A strong networking background - Ability to rapidly shift gears between multiple projects - Ability to learn and apply new technology quickly and efficiently Candidates with the following skills will be given preference - Strong networking experience, especially with OpenVPN and IPSec - Familiarity with MySQL/MariaDB - Managing Amazon AWS hosts - DevOps experience deploying and scaling web-based application This is an on-site position. Why Power Monitors? Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. Since 1986, we have been dedicated to helping utilities and their customers detect, measure, and remediate power quality issues worldwide. We pride ourselves on: 24/7 Technical Support Industry-leading power quality training A robust line of wireless test equipment and software A culture committed to innovation and outstanding customer service Benefits We offer a competitive and comprehensive benefits package, including: Health, Dental, and Vision Insurance Health Savings Account (HSA) Supplemental Insurance Options Employer-Paid Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan with Company Match Education Reimbursement Power Monitors, Inc. is an Equal Opportunity Employer. If you're ready to take on the challenge and contribute to an innovative, growing company, we look forward to hearing from you!

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. Who we are supporting Allied Command Transformation (ACT) is NATO's leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. The main objectives of ACT are: providing appropriate support to NATO missions and operations; leading NATO military transformation; and improving relationships, interaction and practical cooperation with partners, nations and international organisations. ACT therefore leads Alliance concept development, capability development, training and lessons-learned initiatives and provides unfettered military support to policy development within NATO. The program Capability Development & Management Support (CDMS) DCOS Capability Development (CAPDEV) acts as the Supreme Allied Commander Transformation's Director for guidance, direction and coordination of the activities and resources of the Capability Development Directorate. The Requirements Division will execute all tasks and activities needed to support requirements management for NATO capabilities The Capability Requirements (CR) Branch will develop the Capability Requirements Brief and recommended courses of action to resolve issues through the life cycle management of requirements using matrixed, cross-functional project-specific Requirements Management teams. The Requirements Forward Branch (Mons) is responsible for conducting requirements development and management representation and engagement-related functions in Europe. The Capability Division coordinates the development of capabilities from capability planning through acceptance and then disposal with management entities, NATO Headquarters staff and the NATO Governance Structure The Capability Forward Branch (Mons) coordinates with ACO, NCIA, NSPA, NATO HQ, territorial Host Nations, and NATO Centres of Excellence (COEs) to support the development of capabilities. Strategic Plans and Policy (SPP) supports Allied Command Transformation in formalizing military advice to shape future military strategy, political guidance, and other policy documents supporting NATO's strategic objectives. Role Duties and Responsibilities Provide subject matter expertise in cybersecurity engineering to design and implement secure systems, networks, and applications across NATO environments. Engineer, implement, and monitor technical and organizational security measures for the protection of computer systems, networks, and sensitive information. Identify, define, and document system security requirements, ensuring they align with NATO security standards and operational priorities. Design secure architectures and develop detailed Cybersecurity designs, supporting enterprise-scale solutions and mission-critical systems. Plan, research, and develop security policies, standards, and procedures aligned with NATO standards. Deploy, configure, and monitor advanced security tools and vulnerability management solutions (e.g., Nessus, Prisma, Qualys, Burp Suite, OpenVAS). Integrate security principles into Agile and DevSecOps workflows to ensure security is embedded from the outset of product development. Perform risk assessments using established tools and frameworks, advising stakeholders on mitigation strategies. Conduct incident response planning, disaster recovery preparation, and contribute to forensic investigations where required. Collaborate closely with developers, system administrators, and product managers to ensure security requirements are met throughout the lifecycle. Clearly communicate complex cybersecurity risks and issues to technical teams, leadership, and non-technical audiences Essential Skills and Experience Proven experience engineering, implementing, and monitoring security measures across networks, systems, and applications (incl.code analysis & vulnerability mgmt). Demonstrated ability to define, document, and maintain security requirements aligned with organizational goals. Experience designing secure enterprise architectures and developing detailed cybersecurity designs. Embedding security practices in Agile/DevSecOps or lean start-up teams Hands-on experience with vulnerability assessment, intrusion detection, firewalls, antivirus, and content filtering. Experience using security tools such as Nessus, Prisma, Qualys, Burp Suite, OpenVAS, or equivalent. Experience in risk assessment and security auditing methodologies. Experience planning, developing, and maintaining security policies, standards, and procedures. Proven track record in system administration across multiple operating systems and platforms. Strong communication skills to present complex security issues to peers, management, and leadership. Security certifications (CISSP, CISM, Security+, CEH, or equivalent) Education University degree in ICT, Information Security, or related discipline. Language Proficiency Advanced Proficiency in English Working Location Norfolk, VA, USA Working Policy On-Site Contract Duration January 2026 - December 2030 Security Clearance Valid National or NATO Secret personal security clearance We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Planning Ability, Project Management, Systems Engineering Certifications: CCNP - Cisco - Cisco Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: The Chief Engineer leads research, analysis, design, and development activities that will support evolution of the Navy Enterprise Tactical Training Network (NETTN) to keep pace with the needs of live, virtual, and constructive training events. Specific duties include: Engineering Project Management, including management of cost, schedule, and technical performance Design Agent Services, which encompasses research, analysis, design, prototyping, procurement, deployment, and transition into operations Strategic Assessment Services Required 5-8 years of related experience, including systems engineering, systems architecture, and systems development Bachelors degree with a STEM-related major Project management experience Network operations experience, including network operations center, LAN/WAN Cybersecurity experience, including cyber operations, Risk Management Framework (RMF), inspections and assessments, and planning support 8570/8140 - IATIII certification, to include one or more of the following: CASP CE, CCNP, CISA, and CISSP (or Associate) US citizen Security Clearance: Must have an active DoW Top Secret clearance. Location: Client site, Virginia Beach, VA GDIT IS YOUR PLACE: ● Full-flex work week to own your priorities at work ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely salary range for this position is $144,410 - $195,378. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA VA Virginia Beach Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

The IT Administrator is responsible for maintaining the company's information technology systems, ensuring reliable and secure operation of all computer networks, servers, and related hardware and software. This position provides technical support to employees, manages IT infrastructure, and ensures data security and system efficiency. Key Responsibilities Network and System Administration - Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls, printers, etc.). - Monitor network performance and troubleshoot connectivity or performance issues. - Manage user accounts, permissions, and access controls across systems. - Ensure reliable backups and disaster recovery solutions are in place and tested regularly. Technical Support - Provide Tier 1 and Tier 2 technical support to employees for hardware, software, and connectivity issues. - Maintain an IT helpdesk system and respond to service requests in a timely manner. - Train staff on basic IT procedures, cybersecurity awareness, and software use. Cybersecurity and Compliance - Implement and maintain security protocols to protect company data and systems from unauthorized access or breaches. - Regularly update antivirus software, firewalls, and other security measures. - Conduct periodic system audits and vulnerability assessments. - Ensure compliance with company policies and relevant data protection regulations (e.g., GDPR, HIPAA, PCI, CMMC, etc.) Software and Hardware Management - Install and update operating systems, business applications, and productivity software. - Track IT assets and maintain inventory records of all hardware and software. - Evaluate and recommend technology upgrades or replacements to support company growth and efficiency. Project Management - Assist with planning and implementing IT projects, including system upgrades, migrations, and integrations. - Coordinate with third-party vendors and service providers for equipment purchases and support contracts. Qualifications Education and Experience - Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). - 2-5 years of experience in IT administration or a similar technical role. - Certifications such as CompTIA Network+, Security+, Microsoft Certified Systems Administrator (MCSA). Knowledge, Skills, and Abilities - Strong understanding of Windows and/or Linux operating systems. - Proficiency in Active Directory, Office 365, and cloud-based environments (Azure, AWS, etc.). - Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). - Excellent problem-solving and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and commitment to data security. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - May occasionally need to lift up to 25 lbs. for moving IT equipment. Work Environment - Primarily office-based. - May require after-hours or weekend work for system maintenance or emergency troubleshooting.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job DescriptionSalary: based on experience is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324**** Oversees organizations computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues. Essential Duties and Responsibilities Facilitate the design and implementation of network systems. Deliver comprehensive network support across diverse operating systems. Implement and set up networking hardware for optimal performance and connectivity. Ensure continuous network connectivity for all computer workstations. Provide comprehensive network support to end-users. Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations. Formulate and oversee policies governing the utilization of network resources. Develop and oversee comprehensive strategies for disaster recovery and data backup management. Assess and propose enhancements to security measures and system upgrades. Ensure continuous monitoring of the network to maintain optimal performance levels. Develop and oversee the management of network user accounts and permissions. Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility. Develop comprehensive technical support documentation for various systems and applications. Other duties as assigned, requested or needed. Position Requirements Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field is required. Over two years of experience in network administration. Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016. Prior experience with Cisco switches and routers is preferred. Knowledge, Skills and Abilities: A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations. Demonstrated expertise in network engineering, operations, and performance analysis. Proficient in technical troubleshooting with practical experience. Demonstrates the capability to operate autonomously with limited oversight. Understanding of computing infrastructures. Proficient in server management and monitoring tools. Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues. Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges. Ability to resolve complaints and negotiate with others. ****Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324****

Primary Responsibilities: The Network Manager provides architecture management and data traffic routing for the AF DCGS Wide Area Network and its components. This data shall include serial sensor bit streams, non-serial imaging sensors bit streams (both stills and full motion video), and imagery (full and motion), voice, avionics bitstreams, and data as received from reconnaissance platforms to various AF DCGS sites. It provides support to the network on a 24-hours-a-day, seven (7) days-a-week. Detect network faults and initiate troubleshooting and restoral actions for network circuits, trunks, and equipment. Minimum Requirements: Security Clearance Required: Active TS with SCI eligibility. US Citizenship Required: Yes Experience: 5 years of network operations management experience. Certification: DoD 8570 IAT Level II. Required Skills: Windows, Linux, Unix, and Solaris. Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts. Telecommuting: Not Allowed. Desired Competencies: CompTIA Security+. Knowledge of AF DCGS and AF ISR operations is desired. Bachelor's degree in Software/Systems Engineering, Computer Science or Information Technology. Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification. [EEO/AA/Protected Veterans/Individuals with Disability employer]. Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts.

Are you a Network Administrator looking to discover a place you can make a difference every day? Serco is that place! We are currently seeking a Network Administrator to be responsible for IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution, and business processes for the CNIC Regional Offices in Portsmouth, VA. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Norfolk, Virginia. This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance In this role, you will: Support PC refresh efforts such as Windows upgrades. Support government phone efforts such as Purebred or other technical upgrades. Support account creations for NMCI users, troubleshooting CAC issues, and assisting users with technical issues. Provide regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks. Maintain and securing regional and local level OT systems in accordance with Navy directives. Ensure connectivity and integration with regional monitoring and enterprise management services. Troubleshoot system outages and network connectivity issues; engaging with program-level support personnel, base-level communications, and regional staff to resolve issues. Ensure OT systems adhere to cybersecurity principles and support any local IA initiatives designed to secure and accredit existing OT system. Provide support to resolve technical issues that arise during sustainment, including Maintenance trend analysis, technical issue resolution, interface with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems. Perform administration and maintenance of network infrastructure hardware and components. Monitor and maintaining servers physical and virtual network switches and routers, workstations, Laptops and Multi-function Devices (printers) on the network. Create and maintain documentation of physical and logical connectivity of network devices. Research and recommend network products based on customer requirements. Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions. Coordinate with vendors and other Government agencies to provide support for network devices. Respond to incidents elevated from the Enterprise Desktop Support and Information Assurance Management section related to network matters/security incidents and resolve the incidents as directed by the Region N6. Monitor the Enterprise Operations Console, and document and report network related incidents, looking for indications of network related incidents. Manage and configure Access Control List (ACL) on SIPR. Maintain the Wireless Device Inventory and update, distribute and program wireless devices. Perform routine network administration tasks such as opening/closing of network ports. Qualifications To be successful in this role, you will have: An active DoD Secret Security Clearance U.S Citizenship required Current DoD IAT 8570 level II compliant certification A High School Diploma/GED Minimum 4 years' hands-on experience, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training Hands-on IT technical experience Experience supporting NMCI Apply today to discover your place in our world! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The City of Chesapeake's Department of Information Technology Enterprise Operations Program is searching for an IT Client Success Team Lead to ensure successful IT customer/client experiences across the full virtual and physical endpoint computing platform while exemplifying the Chesapeake CARES standards in a technical IT customer support team leadership role. Chesapeake is the City that CARES . We are Virginia's second largest City, but we purposefully retain our small town feel and our connection to our community. We serve our community and our teammates [internal IT customers] through Courteousness, Attentiveness, Responsiveness, Empowerment and Stewardship. The virtual and physical endpoint computing platform includes all customer-facing IT equipment including virtual and physical desktops, laptops, print devices, mobile devices, audio visual solutions, and telephones. In this technical leadership role, the IT Client Success Team Lead will oversee and lead the IT Client Technology Team's day-to-day operations, providing comprehensive IT customer service support from level zero 0 through level three 3 in a diverse, modern, and matrixed environment consisting of virtual desktop infrastructure, 3,500 physical desktop computing workstations, 1,000 print devices, dozens of audio video locations, and telephony solutions for mobile, virtual, and physical phones. The incumbent will take ownership of IT client success via IT customer service tickets, continual improvement opportunities, ensuring timely refresh cycles for the City's IT desktop computing equipment, meeting or exceeding the expectations regarding performance against SLA's and KPI's, and building and maintaining strong relationships with IT clients and other IT Teams. A primary objective in this role is to guarantee City IT customers have successful experiences across the full endpoint computing platform on a continual basis. Collaboration will be the key as this incumbent works cross-functionally with other IT Teams, advocating for the needs of our IT clients. The IT Client Success Team Lead will be a driver of future technologies and change across the endpoint computing platform via continual service improvement towards successful IT client experiences. The IT Client Success Team Lead will have a strong background in virtual and physical desktop support, ITSM Service Desk ticketing platforms, desktop technologies to include monthly patching and refresh cycles, endpoint support (including print, mobile, AV, and telephony), and IT inventory awareness. This person should have a unique blend of technical expertise, strategic thinking, and people management skills. We are looking for a champion of change who will utilize tools and techniques geared towards creating and maintaining IT client success across the full endpoint computing platform. This technical hands-on position involves supervising and leading technical staff while fostering a culture of continuous improvement. The IT Client Success Team Lead will have the following minimal qualifications: Demonstrated experience leading and guiding staff responsible for IT customer support, ensuring high performance in technical and service-oriented functions for an end-user community. Proven ability to lead teams that deliver reliable, responsive support and drive a culture of continuous improvement and client satisfaction. 6 years' experience directly or indirectly leading an IT customer service support team with technical responsibilities in support of an end-user/client community. In lieu of the team lead requirement, the incumbent can have 6 years' experience relating to two (2) of the following IT arenas: Virtual desktop infrastructure, IT customer service, IT physical desktop support up to level 3, IT Service Desk ticketing systems, IT computing refreshes and the cycle thereof, IT endpoint support technologies, IT mobile devices, IT print, audio visual solutions, IT remote support technologies, IT change, IT cross-functional matrixed environments, or IT continual improvements. Experience providing IT client successes relating to two (2) of the following arenas within the endpoint computing platform: endpoint refresh/improvement, break/fix, technology deployment, meeting a business need, root cause analysis, cross-functional IT activity, new installations, or leveraging reports for improvement. Experience using an IT Service Desk ticketing system to include ticket management from cradle to grave, reporting, prompting the use of ticketing system, and the improvement of the ticketing system via the IT customer service lifecycle in partnership with other IT Teams. Experience with hardware and software inventory management to include warranties and working with other IT Teams and vendors in a matrixed environment. Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs. Experience with IT reporting in relation to performance, dashboards, and demonstrating client success. IT Fundamentals, A+, Service Desk, or IT support certifications preferred. This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check. The Department of Information Technology provides ongoing training on current trends and emerging technologies, helping you become an even better tech! In addition, as a City of Chesapeake employee, you are also eligible for a competitive benefits package . Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in computer science, information systems, engineering, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this job class requires a minimum of six years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . IT Fundamentals, A+ Service Desk or IT support certifications preferred. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications 4-6 Years in an IT-related field 2-3 Years experience relating to IT inventory of software and hardware and lifecycle management. 2-3 years experience working in Public Sector IT environment. Work Schedule Monday - Friday 8:00am - 5:00pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies.

Falconwood is a woman-owned, veteran-owned company providing consultation and programmatic support to Department of Defense Information Technology (IT) initiatives and programs. We provide expert advice and consultation on a diverse range of IT subjects, focusing on acquisition, policy, cybersecurity, engineering, and process development. The IT Portfolio Analyst II will support management of the organizational domain IT portfolio for the Commander, Naval Information Forces (NAVIFOR) N6 Directorate. Responsibilities Responsibilities The candidate will support management of the organizational domain IT portfolio. for NAVIFOR N6 directorate and subordinate commands through: Performing multiple tasks related to portfolio management and providing technical and administrative support for enterprise networks. Setting investment priorities and aligning business processes to ensure IT architecture and products align and support mission requirements. Ensuring compliance with applicable statutes, regulations, policy, and guidance for IT portfolio management, interoperability, and capital planning. Evaluate and track IT networks, systems, applications, and data centers, ensuring proper registration in DADMS, DITPR-DON, and DCIM. Support continuous improvement of portfolio management strategies, processes, and procedures aligned with existing DoN processes. Assist in reviewing IT procurements for compliance with budget, Cybersecurity, and other DoD, DON, and Navy standards. Develop industry relationships and report performance metrics to senior leadership while continuously improving procurement processes and procedures. Provide technical and administrative support, including policy/procedures implementation, service ordering, service delivery, asset/account management, seat refresh, VIP support services, and service desk coordination. Ensure the necessary planning, outreach, execution, and dissemination of lessons learned/after action reports. Develop or use existing training materials to provide training on IT Portfolio management. Qualifications Clearance: Secret clearance required. Education: Bachelor of Science degree in Information Systems or related discipline. Experience: At least three years' experience in Navy or DOD IT Portfolio Management. Preferred: Experience in an IT operational capacity (e.g., operations/project support, helpdesk). Strong analytical, problem-solving, and project management skills. Familiarity with Navy portfolio management tools and processes Familiarity with U.S. Navy culture, processes, command organizations, and IT infrastructures. Knowledge of DoD and DON statutory and regulatory requirements. Advanced Technical writing skills for developing documentation, reports, and training materials. Skills in system development, operation, database planning and design, network services, conversion and implementation supp Ability to provide guidance and direction for sub-tasks of a project, project management, and data/records management. Ability to interpret strategic requirements, perform complex analyses, and resolve complex problems. The candidate must be: Capable of performing effectively individually and as part of a team. Technically savvy and possess excellent communication skills. Have effective critical thinking and problem-solving skills. Self-motivated and able to successfully deliver with minimal supervision. Proficient in Microsoft applications such as Word, Excel, PowerPoint, and Outlook. This position is fast paced and high demand that is a hybrid position (onsite and remote) in Suffolk, VA Limited to no travel is anticipated. Pay Range Base pay is $85,000-$95,000, subject to skill level, qualifications, and location. Benefits Highlights: 401k, Tuition Reimbursement, Health/Dental/Vision Insurance, PTO, Federal Holidays, Performance Increases, Reserve Duty Compensation and more!

Entry-Level IT Technician - Blackwater Technology Solutions Job Type: Full-Time | Entry-Level About Us Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training. We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers. What You'll Do Assist with the installation and configuration of VoIP and IT systems. Support AI-driven websites and integrations. Help troubleshoot and maintain client networks and systems. Participate in client site visits, audits, and routine service calls. Learn and apply best practices from senior technicians and leadership. What We Offer Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+). Direct mentorship from experienced Navy veterans. Hands-on experience with cutting-edge IT and AI tools. Clear growth path into higher-level IT roles. What We're Looking For Discipline, reliability, and eagerness to learn. Strong problem-solving and communication skills. Customer-first attitude. Local candidates preferred (Elizabeth City, Camden, Currituck). Basic IT knowledge helpful, but not required. Compensation & Benefits Competitive entry-level pay (commensurate with experience). Paid certification training. PTO and growth opportunities as the company expands.

Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking Firewall/Network Support for James City County, VA. Job Responsibilities and Experience: Supervision, equipment, tools, parts, and materials as necessary to provide support for two Internet connections with a third coming onboard in a few months. A. Configure the firewalls to provide the minimal access required into the County's network as specified by County personnel as well as make recommendations for best practices. Configure and establish VPNs with external connections as needed and working with external third party personnel. Establishencryption between connections as needed. Be available during normal business hours to make rule changes at the request of County personnel. B. Remotely monitor firewall logs for the purpose of reacting to cyber attacks so as to prevent or block such attacks and notify James City County personnel of any attacks as soon as possible. Monitoring of alarms shall be for 24 hours a day, seven days a week. C. Maintain the firewall OS up to date by installing patches or new releases after normal business hours. Certifications: CCNA, CCNP, CompTIA Network/Security+, Additional networking and security certifications. Required Education: 4-year degree preferred. MAI will consider 2-year degrees with exceptional experience. Job Application Instructions: To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.

* This position is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter. * Join Our Talent Community to Stay Connected! ZelTech is seeking an experienced, skilled information technology professional to join our team. This candidate will be responsible for supporting systems, networks, databases, updating system software and hardware, troubleshooting, information security, disaster recovery, automation, and help desk support. Responsibilities: Supports with analysis, maintenance, revision, and evaluation of the organization's technology needs. Administer network and data security, including directory, group policy, firewalls, virus protection, and email security. Provide top notch customer service to company employees onsite or remote. Set up and maintain new equipment for new users and employees Consult with vendors and customers to integrate and update company technology Ensure system optimization for all technology resources Desktop/Server management of a Windows and Linux environment including installation, configuration, troubleshooting, maintenance of software/hardware and peripherals. Analyze/Test system upgrades and enhancements prior to implementation insuring smooth transitions/upgrades. Perform Backup and Recovery processes for Enterprise computing environment. Recommends Hardware/Software purchases. LAN Administration to include patch management, cabling, switch/router management, and network performance tuning. Support for periodic On-Call support for after-hours and weekends. The candidate will be required to carry a smart phone for critical outages. Install and configure wireless networking equipment. Management of user accounts, passwords, permissions, and overall access. Support Patch Management, Vulnerability Remediation, Email Log Analysis, and other information system and infrastructure safeguarding practices. Requirements: Must be a US citizen. Bachelor's degree in computer science, mathematics, engineering, or equivalent and four (4) or more years of IT administration. In lieu of degree, 6 years of relevant experience. Solid foundational understanding of core Internet and networking protocols - including but not limited to DNS, DHCP, TCP/IP, HTTP/S, SMTP, NAT, and VPN technologies - as well as fundamental concepts such as IP addressing, subnetting, routing, and network segmentation. Assist with the design, implementation, and support of new software installation. Troubleshoot Office equipment such as printers, telephones, and conference room equipment. Troubleshoot computers and common help desk issues. Successful background and drug screening check. Preferred Requirements: Experience in Microsoft Windows, Linux, Active Directory, Azure, M365, Hyper-V, Office Equipment, Switches, Routers, Firewall Configuration, Log Analysis, Exchange, SharePoint, Disaster Recovery, Cabling, Office equipment, proficient in oral and written communication, Windows PowerShell and Unix Shell Scripting. Information Technology, CompTIA Security Plus or Comparable industry standard Cybersecurity Certification. Physical Demands or Work Environment: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Must have the ability to climb ladders and occasionally lift and/or move up to 50 pounds. Minimum travel. Standard Work Hours: 8:00am-5:00pm with occasional overtime. Specific vision abilities required include close vision, distance, vision, color vision, and ability to adjust focus. About ZelTech: Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations. Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations. Our Mission: Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives. Our Workforce: ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters. Benefits: Medical, Dental and Vision Insurance 401k immediate vesting with company match Flexible Spending Accounts Health Savings Account with company contributions Employee Assistance Program (EAP) Bonuses for performance Voluntary life/accidental death & dismemberment Educational assistance and special training programs Voluntary benefits (accidental, critical illness, whole life) Group life insurance (Company paid) Short-term and Long-term Disability Insurance (Company paid) Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave Health and fitness reimbursement Referral bonuses Employee discounts on various services and products Equal Opportunities: ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law.