SR MANAGER, TOTAL QUALITY/SYSTEMS
Information Technology Manager Job 20 miles from Clearwater
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 39 countries employing over 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.
Division:
Crown's Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.
Location:
This position will be based out of our Corporate headquarters in Tampa, FL
Position Overview:
The Quality Systems Manager is responsible for maintaining and enhancing the division quality systems, as well as supporting manufacturing sites during equipment installation and audits. This role involves close collaboration with Operations, Engineering, and the Quality teams at the corporate and plant levels.
Primary Responsibilities:
Maintain Quality Systems for the Food NA Division, including Quality Assurance and SPC, Customer Complaints, Supplier Quality Assurance, HFI, and Traceability systems.
Lead onsite installation, qualification and service of new quality equipment, computers, and software.
Work with vendors and plants to ensure proper and timely service and calibration of quality equipment.
Perform risk assessments of quality systems and provide guidance to the plants on quality equipment purchases to mitigate risks.
Maintain regular contact with vendors and suppliers and stay informed of new equipment and tools that could be beneficial to the division.
Support internal and external audits, identify areas for improvement, and ensure corrective actions are implemented.
Support plant personnel and Senior Quality Managers during root cause investigations.
Collaborate with plant quality leaders to identify best practices and implement standard work to improve quality results.
Create reports on various business metrics, such as customer complaints, for other functions within the organization.
Work with the IT department during the development of new business applications, system upgrades, and the rollout of security measures.
Develop training materials regarding SPC, measurement equipment, and other quality systems.
Train plant personnel and team members on SPC, quality systems, and the operation of quality equipment.
Mentor team members who support quality systems.
BS degree in a technical discipline.
Minimum 5 years of experience in a manufacturing environment with quality systems managing capability.
Experience in SQL database management and familiarity with SQL queries and stored procedures.
Project management experience.
Lean/Six Sigma training and thorough understanding of gauge studies, such as Gauge R&R.
Experience managing vendors and suppliers.
Proficiency with Microsoft tools, such as SharePoint 365, Power BI, and Teams.
Proficiency building Excel and/or Power BI reports.
Strong interpersonal skills with the ability to communicate effectively at all levels of the organization.
Ability to travel up to 50%.
Physical Requirements
While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
The associate may lift and/or move up to 30 lbs.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Working Conditions
Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office.
While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
The associate may be exposed to a wide range of temperatures.
The noise level is frequently loud.
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Benefits:
Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).
Interested:
Take the next step in your career and apply online today at **************************
EEO/AA/Vets/Disabled
Director, Application Security Architecture
Information Technology Manager Job 20 miles from Clearwater
Job Title: Director of Enterprise Application Security Architecture Location: Tampa FL, Southfield MI, Denver CO, Memphis TN, or remote with frequent travel to Tampa FL. Compensation: $250,000 - $280,000 + benefits
Glocomms are partnered with a globally leading Wealth Management firm recognized for its innovation, integrity, and client-centric approach. With a presence in major financial markets and a commitment to responsible investing and financial security, the firm helps individuals and institutions build and manage their wealth over generations.
Position Summary
We are seeking an experienced and strategic Director of Enterprise Application Security Architecture to lead and evolve the organization's application security architecture capabilities. This role will oversee a high-performing team of Enterprise Application Security Architects and play a critical role in shaping the secure design and implementation of enterprise applications, services, and systems across the firm.
The ideal candidate will have deep technical expertise, proven leadership skills, and a forward-thinking mindset to proactively reduce technical debt, drive secure software development practices, and ensure alignment with industry standards, regulatory requirements, and enterprise policies. A strong grasp of Zero Trust Architecture (ZTA) principles is essential, as the organization continues to evolve toward a "never trust, always verify" model across its digital ecosystem.
Key Responsibilities
Provide leadership, coaching, and strategic direction to a team of five Enterprise Application Security Architects, fostering the design of secure solutions, facilitating code reviews, and ensuring architectural alignment across initiatives.
Drive conformance to enterprise architecture standards and security best practices, while proactively reducing technical debt within application development efforts.
Lead the execution of secure design assessments and threat modeling activities for new projects, major features, and architectural shifts across the organization.
Design, maintain, and evangelize secure reference architectures that reflect the firm's evolving technology stack and strategic business objectives.
Spearhead the integration and operationalization of Zero Trust Architecture across application, data, and infrastructure layers-ensuring identity verification, access control, and least-privilege principles are consistently applied.
Collaborate with software engineering, infrastructure, DevOps, and compliance teams to embed security seamlessly into the software development lifecycle (SDLC) and infrastructure provisioning processes.
Deliver expert guidance on key areas such as encryption, identity and access management (IAM), secure communication protocols, and secure software design principles.
Partner with cross-functional stakeholders to define and implement Zero Trust-aligned strategies, including identity-centric access controls, micro-segmentation, and adaptive authentication.
Monitor emerging threats, evolving attack vectors, and security technology trends to assess potential impact and applicability to the firm's security posture.
Ensure enterprise security architecture practices align with regulatory frameworks and internal compliance requirements.
Act as a subject matter expert for security architecture in enterprise programs, driving secure adoption of systems, services, and data assets within transformation and modernization initiatives.
Cultivate strong, collaborative relationships with senior IT, security, and business executives to advocate for secure design principles and influence enterprise technology decisions.
Define and track key performance indicators (KPIs) and metrics to measure the impact and maturity of application security architecture practices, supporting continuous improvement efforts.
Required Qualifications
Bachelor's or Master's degree in Computer Science, Information Security, Engineering, or a related discipline.
10+ years of experience in Information Security and/or Enterprise Architecture, with at least 5 years in a leadership capacity.
Deep expertise in application security principles, SDLC integration, secure coding practices, and DevSecOps.
Demonstrated experience implementing or maturing Zero Trust Architecture models in large-scale enterprise environments.
Proven experience with secure architecture frameworks, threat modeling methodologies (e.g., STRIDE, PASTA), and security tools (e.g., SAST, DAST, IAST).
Knowledge of cloud-native architectures and securing applications in public cloud platforms (AWS, Azure, GCP).
Familiarity with financial services industry regulations and standards (e.g., FFIEC, ISO 27001, NIST, OWASP, PCI DSS).
Strong communication, collaboration, and executive presentation skills.
Relevant certifications (e.g., CISSP, CSSLP, SABSA, TOGAF, AWS/Azure Security Specialty) are a plus.
Preferred Attributes
Strategic thinker with a strong technical foundation and the ability to translate complex security topics into business-aligned outcomes.
Experience leading secure architecture in a highly regulated, global enterprise.
Proven ability to influence cultural and technical adoption of Zero Trust models, including continuous verification, identity-driven segmentation, and just-in-time access.
Comfortable navigating ambiguity, influencing change, and advocating for security in fast-paced development environments.
Network Manager
Information Technology Manager Job 25 miles from Clearwater
Project Manager (Intelligent Edge Network Protocol)
2.5 Years of Contract
Open for Subcontracting ($60/hr on C2C)
W2 Rate: $53.25/hr on W2
This IT Project Manager role is responsible for planning, initiating, and managing IT projects, with a focus on validating architecture and driving the design for iEN Services.
The ideal candidate must be able to handle large, complex projects with geographically diverse stakeholders and track multiple workstreams. Strong stakeholder management skills are essential.
Day to Day
Validate the architecture and drive the Design for iEN Services like ELine, L3VPN, IDS etc.
Ability to handle large projects that have stakeholders that are geo-diversified Able to track the multiple swim lanes in a large program Stakeholder management.
Telecommunication Industry background will be a huge plus.
Top Skills
Intelligent Edge Network Protocol:Eline OR L3VPN OR L2VPN OR BGP OR OSPF OR ISIS OR MPLS OR OTN OR NGPON2
Open for Subcontracting ($60/hr on C2C)
W2 Rate: $53.25/hr on W2
Project Manager - Land Development
Information Technology Manager Job 20 miles from Clearwater
LevelUp Consulting is a civil engineering, planning, and landscape architecture consulting firm specializing in the land development industry. We are seeking a Project Manager capable of managing projects and training young staff. The applicant should be capable of designing residential projects including site layout, grading and drainage, and utility design.
Position Requirements
Lead and manage land development projects from inception to completion.
Oversee project design and ensure compliance with local, state, and federal regulations.
Provide technical guidance and support to the project team.
Prepare and review engineering plans, reports, and specifications.
Train younger engineering staff
Qualifications:
Bachelor of Science in Civil Engineering from an ABET accredited college.
PE license in the State of Florida
4+ years experience designing land development projects
Proficient in AutoCAD Civil3D, ICPR, and WaterCAD
Good written and verbal communication skills and the ability to work in a team environment
Ability to work outside and perform site inspections at active and potential construction sites.
Competitive pay and benefits package including 401K, Paid Vacation, Holidays, Medical, Dental, and Vision Insurance.
Manager Network Engineering
Information Technology Manager Job 20 miles from Clearwater
#CCNP #Network #Management #Cisco
Bachelor's degree in computer science, Information Technology, Network Engineering, or a related field.
7+ years of experience in network engineering, including 3+ years in a leadership or managerial role.
Cisco CCNP or higher certification is preferred.
Proven experience with network design, implementation, and management in complex environments.
Please note: Cisco certification is preferred, and a degree is preferred but will consider candidates with an equivalent combination of education, training and experience that would reasonably be expected to provide the job-specific competencies noted below.
Certification is optional if a candidate with previous experience demonstrates that they are capable of the certification at the hiring teams' discretion.
What does a typical day-to-day look like for this person? Can you get a % breakdown of their day? This person will be acting as a network engineer / Architect on a day-to-day basis. They do not need actual managerial experience. Just experience mentoring and supervising a team. The manager said that a strong senior-level network engineer with some mentoring experience would work, or ideally, a lead of some kind. Their day-to-day will consist of overseeing the design, configuration, and deployment of network solutions, including routers, switches, Wi-Fi Access Points, load balancers, and VPNs. On top of leading the younger network engineers and developing team goals, metrics and performance standards. Etc.
It talks about lifting up to 50lbs or “exerting,” what items is this? do not worry about this. the clerks puts this on every JD they send out. Sure this include computers or monitors or Servers if they need to be replaced.
What within networking is a huge must haves? (routes, switches, palo a lot, wifi, SD-WAN, etc.) preferred to have a CCNP or CCIE and must show Cisco Verification number to us that they have this. they also must have a good grasp on Security including NIST and CISA and Checkpoint firewalls. for networking tools all of the above. Except he did not mention palo alto.
IT Project Manager IV
Information Technology Manager Job 17 miles from Clearwater
Position Overview: Our client is seeking a skilled Telecommunications Project Manager to oversee and coordinate the telecom aspects of various projects within their organization. The successful candidate will play a crucial role in managing telecom in transmission, generation, real estate, and regional IT enterprise projects, with a focus on smaller-scope initiatives.
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: 57-63/hr W-2
Top Skills Required/Notes:
Senior level IT Project Management experience
Large Scale IT Hardware Project experience
IT/ OT Telecom and or Networking Project Management experience
Key Responsibilities
Manage approximately sixty open projects simultaneously, ensuring efficient progression and timely completion.
Maintain comprehensive documentation of all business communications using JIRA.
Collaborate closely with internal telecom and field teams to schedule and execute work within agreed-upon business deadlines.
Provide concise weekly updates to stakeholders, detailing work status for the upcoming two to four weeks.
Occasionally attend on-site customer kickoff meetings within the client Florida territory (specific region to be determined).
Develop a thorough understanding of the client's environment and the telecom products provided to internal business customers.
Work in close partnership with two product owners to ensure project success, address questions, and overcome challenges.
Required:
Substantial project management experience
Demonstrated ability to work independently with minimal supervision
Commitment to attend in-office staff meetings every Tuesday morning
Commitment to work in the office three days per week (Tuesday & Wednesday required)
Proficiency in managing and reporting on budgets for all assigned projects
Valid driver's license
Preferred Qualifications:
Background in telecommunications or IT industry
Proficiency in the following software applications:
Microsoft Office suite (including Outlook and Teams)
JIRA
Primavera / P6
Business Objects
Extensive experience in conducting and participating in meetings, with strong note-taking abilities
Excellent verbal communication skills
Familiarity with the following telecommunications disciplines is advantageous:
Data networking (switches/routers)
Transport equipment (Ciena / SEL ICON)
Radio Frequency (RF) technologies (Cambium and point-to-point microwave)
Power systems (DC power -48vdc and 130vdc)
Fiber optics (construction and single-mode terminations)
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************.
Data Governance Manager
Information Technology Manager Job 20 miles from Clearwater
Director of Data Governance
Salary: $120,000-$160,000
Join a forward-thinking leader in the property and casualty insurance space, where data meets deep industry expertise to deliver personalized, customer-first insurance solutions. This is an opportunity to drive real change in a highly regulated, data-rich environment.
The Role
As Director of Data Governance, you'll be the strategic lead shaping how data is managed, protected, and utilized across the organization. You'll work across departments to embed governance practices into day-to-day operations while ensuring compliance with evolving regulatory standards.
Key Responsibilities:
Design and implement a company-wide data governance framework that supports business objectives and regulatory compliance
Own and enhance Microsoft Purview to manage metadata, data cataloging, lineage, and classification
Define data standards, ownership structures, and policies in close partnership with stakeholders across the business
Collaborate with IT, Security, Risk, and Compliance teams to ensure alignment with frameworks such as GDPR and Solvency II
Promote a culture of data literacy and accountability through training, documentation, and internal advocacy
Track and analyze data quality KPIs, leading efforts to identify and resolve issues at the source
Your Background:
Significant experience in data governance or data management, ideally within insurance or other regulated industries
Practical knowledge of Microsoft Purview is a must
Strong understanding of data privacy laws, compliance frameworks, and governance best practices
Confident communicator who can engage with both technical teams and senior leadership
Familiarity with SQL, Collibra, and Informatica is a plus
Ready to Lead?
If you're passionate about data governance and excited by the opportunity to build frameworks that have a real impact, we want to hear from you. Reach out to Gabriella Ferrara for more details or apply today!
Technical Program Manager
Information Technology Manager Job 20 miles from Clearwater
The Technical Program Manager (TPM) is an energetic, highly organized multitasker, who possesses strong customer facing skills. The TPM is responsible for managing client onboarding, ongoing client support, and client related projects. To best serve our customers, the TPM should be knowledgeable about Kaleyra's products and the SMS aggregation ecosystem. They will also need to juggle multiple concurrent client integrations while continuing to support their existing client roster.
Essential Functions
Customer Relations
Ability to establish, nurture and maintain effective relationships with clients
Maintain regular communication with assigned customer groups and carriers (aka, serve as their day-to-day contact)
Establish and maintain key technical/business contacts
Understand mobile industry landscape, rules and regulations, and be able to educate and guide customers on the subject
Project Management
Responsible for post-sales implementation and technical setup, and delivery of off-the shelf products or custom solutions, depending on the customers' needs.
Create projects and work directly with developers and other technical team members to track progress, identify and resolve issues, and look for ways to accelerate delivery.
Generate and present project status reports, performance reports, manage the project change process, manage client expectations, escalate issues that impact timing or budget as appropriate, obtain additional resources as needed, and identify opportunities for follow-on work or new projects
Operations & Post-Implementation Support
Manage moderately complex technical aspects with assigned customers
Manage internal resources that contribute to internal/external projects
Should have some experience in troubleshooting and managing production issues and working with offshore support teams
Support internal sales/solution engineering teams in up-sell/cross-sell activities
The ideal candidate with the following minimum qualifications will be considered:
Logical decision making - able to process information logically using a step-by-step process
Verbal communication - able to clearly communicate
Change agent - able to foster change in an organization and encourage others
Project management skills - ability to effectively organize and implement projects
Detail oriented - strong attention to details - dot the “i's” and cross “t's” and deep-dive into an issue
Sense of ownership - follow up and make sure that the issue or task is completed to the satisfactory of the client
Problem solving / Troubleshooting skill - should be a problem solver and demonstrate the ability to methodically plan and execute a solution or project.
Multi-tasker - should have the ability to manage multiple, moderately complex tasks and stay “on top” of things with minimal supervision.
Analytical/data modelling skill - ability to analyse reports or results of database queries with the goal of discovering useful information, suggesting conclusions, and supporting decision-making.
Basic knowledge of HTTP/HTTPs, XML, SMPP, SOAP, REST APIs, scripting
Exposure to databases/SQL, web-based products, or cloud solutions
Ability to travel up to 25% of the time based on client needs
Education and Experience
Bachelor's Degree in Computer Science, Marketing, Information Systems, Business Administration or related field
3-5 years working experience
Preferred Qualification
Experience working in retail or financial services (Mobile/Email/Social Media marketing) would be a plus
Base Salary Range: $86,073- $106,943. The salary may be adjusted within this range based on the candidate's qualifications, experience, and the specific needs of the position
Benefits Summary: We offer Medical, Dental and Vision Coverage, as well as a 401k plan, and paid leave under our policies.
Other Compensation: The position is eligible for a discretionary bonus
IT Project Manager
Information Technology Manager Job 20 miles from Clearwater
Job Title: ADI Project Manager Position Concept: Lead and manage Advanced Distribution Infrastructure (ADI) projects from planning to deployment. Coordinate with teams to ensure project goals align with organizational objectives. Oversee timelines, budgets, and resources, while mitigating risks and resolving issues.
Primary Duties and Responsibilities:
* Manage all phases of multiple capital projects, ensuring they meet safety, schedule, financial, and operational goals. (50%)
* Develop and document project business cases, including economic analysis and justification. (10%)
* Create and update project execution plans, ensuring they are realistic and achievable. (15%)
* Coordinate the work of project teams to support project and company goals. (15%)
* Manage project communications, keeping stakeholders informed and resolving issues promptly. (10%)
Supervision:
* Direct: May supervise project administration and contracted support staff.
* Indirect: Supervise project teams including engineering, construction, and other disciplines.
Relationships:
* Internal: Frequent interaction with various departments and occasional contact with senior management.
* External: Frequent contact with engineering firms, suppliers, and regulators.
Leadership Competencies:
* Champions Safety, Health & the Environment
* Takes Ownership & Acts with Integrity
* Drives Business Excellence for Customers
* Builds Collaborative Relationships
* Develops People and Teams
* Cultivates Innovation & Embraces Change
* Thinks Strategically & Exercises Sound Judgment
Working Conditions:
* Frequent travel between locations.
* Must be able to travel by air and work in the office at least three days a week.
* Occasional travel and storm restoration overtime required.
Level: Project Manager II
Qualifications:
Education:
* Required: Bachelor's Degree in Engineering, Construction, Business, or related field.
* Preferred: MBA or graduate degree in Engineering Management.
Licenses/Certifications:
* Preferred: Professional Engineering License, PMP certification.
Additional Duties and Responsibilities: 6. Manage complex projects involving capital improvements and process changes.
* Improve and maintain project management standards and tools.
Related Experience:
* Required: 7 years of experience in contract administration, scheduling, budgeting, and contractor claims negotiations.
* Preferred: Experience in Electric Delivery System Infrastructure.
Supervisory Experience:
* Preferred: 5 years of supervisory experience.
Knowledge/Skills/Abilities:
* Required: Ability to develop project schedules and cost control systems, analyze information, and manage outside organizations.
* Preferred: Ability to assess project team readiness and make necessary adjustments.
Level: Project Manager III
Additional Primary Duties and Responsibilities: 8. Manage highly complex or first-of-a-kind projects with higher risks and larger budgets.
* Oversee large EPC or multidiscipline contracted projects.
Qualifications:
Related Experience:
* Required: 8 years of experience in contract administration, scheduling, budgeting, and contractor claims negotiations.
* Preferred: Experience in Electric Delivery System Infrastructure.
Supervisory Experience:
* Preferred: 7 years of supervisory experience.
Knowledge/Skills/Abilities:
* Required: Proven project management skills, ability to mentor, and manage complex projects.
* Preferred: Understanding of broader business issues and practices.
Job Types: Full-time, Contract
Pay: From $55.00 per hour
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Ability to Commute:
* Tampa, FL 33609 (Required)
Ability to Relocate:
* Tampa, FL 33609: Relocate before starting work (Required)
Work Location: In person
Strategic IT Governance Project Manager
Information Technology Manager Job 20 miles from Clearwater
DETAILS:
Domain: Banking
Strategic IT Governance Project Manager
Duration: 12 Months Contract (Possibility of extension or conversion)
10+ years of experience in financial services, consulting, or technology with a focus on governance (Must Have)
Demonstrated ability to drive change management processes (Must Have)
Proficient in MS PowerPoint and Excel (Must Have)
Highly motivated, strong attention to detail, team oriented, organized (Must Have)
Excellent written, verbal and analytical skills (Must Have)
Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging (Must Have)
Ability to interact and communicate effectively with senior leaders.
Strong leadership skills and influencing capabilities.
Demonstrated ability to work on tools and process that help track Technology Book of Work
Ability to work in a fast moving and complex environment with proactive demeanor to pick-up complex and new topics and deliver on them.
Ability to understand risk-reward, provide diplomatic challenge to stakeholders, and escalate issues when appropriate.
Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely work.
Comfort navigating complex, highly matrixed organizations.
Comfortable acting as an agent for positive change with agility and flexibility
Process mapping, consulting, audit skills are desirable.
Financial services and Regulatory reporting experience is a Plus.
US Financial Regulatory reporting process understanding is a plus.
Cloud Network Administrator
Information Technology Manager Job 20 miles from Clearwater
Schedule: 9/80 schedule| 7:30-8:00am Start Time
Status: Direct Hire - Full time
****Must be eligible to obtain a DoD Personal Security Clearance at a later date.
Job Description
Setup, support, and monitor local & global LAN, WLAN, WAN, and VoIP Infrastructure. Perform a variety of network maintenance, installation, and training tasks to ensure LAN/WLAN/WAN/VoIP services meet company and user requirements
.
Essential Duties and Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Assist with identifying and expanding corporate private and public cloud services, features, and capabilities
Assist with expanding existing and future government cloud platforms including Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS) environment in support of Department of Defense (DoD) cloud programs
Serve as an overall subject matter expert on cloud Network Administrator technology and market capabilities/trends
Collaborate on detailed network, storage, and computer design documentation to ensure strict security compliance, scalable infrastructure, and highly available computing operations on existing and future cloud platforms
Maintain, troubleshoot, and support network platforms in existing multi-tenant cloud/virtualized platform on Azure Government (Azure-Gov) and Amazon Web Services Government (AWS-G).
Responsible for assessing and facilitating network requests: including firewall policies, VPN, load balancing, cryptography, and network architecture
Design and implement security-first network policies and procedures to adhere with NIST 800.171 and CMMC compliance regulations
Communicates effectively with end-users, support staff, management and other systems departments on internal, cloud, and hybrid initiatives
Participates in the maintenance, troubleshooting, and support of localized/on premise WAN, LAN, and WLAN network infrastructure within complex local and global environments
Implement, manage, and troubleshoot cloud-based network security systems. This includes Firewalls, SD-WAN appliances, CASB, DNS Security Appliances, etc.
Administer and support corporate network monitoring systems and expanded functionality for cloud-based operations. This includes Network Monitoring Tools, Syslog Servers, etc
implement, test, and monitor system enhancements (software and hardware updates/patches) which will improve the performance and reliability of cloud and on-premises network services
Assist other teams with the integration, implementation, and troubleshooting of projects involving local, cloud, and hybrid network services
Participates in the Disaster Recovery and Business Continuity plan and procedures for all locations
Exercises independent judgment in the planning, scheduling, organizing, controlling and monitoring of IT project
Assist other team members in the troubleshooting and resolution of corporate IT issues
Provide and participate in cross-training to other team members on IT systems
Requirements
Bachelor's Degree in a technology discipline or an equivalent combination of education and related experience
Cisco CCNA Cloud or CCNA Route & Switch required OR CompTIA Network+, CompTIA Cloud+, or equivalent certification with minimum 4+ years of experience managing networks required
Minimum 4 years of experience in support and maintenance of complex network environment including cloud-based network segmentation/security appliances
In depth Knowledge of Firewalls, Routers, Layer 2/3 Switches and VLANs as well as Wireless technologies.
Deep understanding of Layer2/Layer3 network stack
Possess knowledge and ability to configure and troubleshoot routing, switching, and VoIP, particularly within a Cisco environment
Knowledge of protocols EIGRP, OSPF, HSRP, BGP, gateway load balancing, and related protocols
Familiarity of Load Balance
Familiarity of SD-WAN devices
Knowledge of IT Security policies as they pertain to NIST 800.171 and Security Information and Event Manager (SIEM).
Troubleshooting skillset for LAN/WAN network and application issues on premise and cloud appliances
Knowledge of Network Services such as DNS, IPAM, (S) FTP, TFTP, LDAP, SMTP, and DHCP
Knowledge of Infrastructure Monitoring tools using SNMP, Netflow, and Syslog
Knowledge of 802.1x and certificates
Innovation/creativity, managing/working with others, project/process management, accountability
Excellent written and verbal communication skills and problem-solving ability
Learn and adopt best practices in Network Management
Familiarity with Cisco, Arista, Palo Alto, Juniper, Aruba, Silverpeak, or F5 products.
Preferred Skills
CCNP Cloud, AWS Certified Advanced Networking, Azure Administrator Associate, or Azure Security Engineer Associate
Significant Experience with DNS/DHCP/NAT/FW Security
Experience with Cloud Security Appliances and Security Solutions (CASB)
Knowledge and experience working with VMware vSphere and Hyper-V.
Knowledge and experience supporting a Microsoft Windows network
Work Environment
Duties performed in an office environment and manufacturing facility
Must be able to work overtime, on and off-shifts as required
The employee is on call 24x7 for the resolution of problems and issues
IT Service Manager - Tampa FL
Information Technology Manager Job 20 miles from Clearwater
Applied Innovation seeks a highly technical MNS IT Service Manager to join our Managed Network Service team in Tampa, FL. The IT Service Manager's primary role is developing a team of technicians to service Applied Innovations' clients. This is a hands-on role, managing a team of technicians through various functions and requires in-depth technical knowledge to ensure that tickets are handled from inception to remediation within the team structure. This role will be required to be involved in the handling of service requests and projects when demand requires it.
Requirements include:
Bachelor's Degree in an IT-related field or equivalent.
Excellent communication skills.
Strong problem-solving and troubleshooting skills.
Experience in PC, MAC, and server operating system environments
Possess working knowledge of Microsoft Office tools, including Office 365, Outlook, Excel, and Word
Active directory administration, Exchange (On-Premise and Online), Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Excellent customer service skills are essential.
Must be dependable, professional, organized, detail-oriented, and able to perform multiple tasks simultaneously.
5+ years of management experience in the IT industry.
Essential functions:
Managed day-to-day personnel of all technicians who form the team.
Providing individual and team training and mentoring.
Consistent One-on-ones and team meetings are held on a regular cadence.
Monitor the service board and team members' ticket activity frequently to ensure we provide the client with “Fast, Friendly, and Amazing” service.
Oversee the management of the Team Ticketing Board.
Provide availability to Team technicians for questions and support.
Handle support calls when the call load is heavy.
Ensure team processes are aligned with achieving committed SLAs and KPIs.
Oversee the remote monitoring and escalation of issues as necessary.
Provide oversight on the creation and execution of works performed by external vendors regarding alerts outside of regular hours.
Work with the vCIO team to review account performance and enhance service delivery.
Providing management oversight to other PODs as and when needed.
Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.
*Please note that relocation assistance is not provided for this position. This is an in office on site role.
IT Operations Admin II
Information Technology Manager Job 20 miles from Clearwater
If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
The IT Operations Admin is responsible for supporting the University's technology needs and ensuring the maintenance of technology services across network, hardware, software, and desktop systems. This position requires strong troubleshooting, analytical, and diagnostic skills, along with excellent communication and customer service abilities.
We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. Click Here to learn more about careers at Herzing University.
EDUCATION & EXPERIENCE REQUIREMENTS:
* High School diploma required, an Associate's degree in an IT related field preferred.
* At least 3 years of experience in technology support role required, at least 5 years preferred.
* Certifications preferred in A+/Network+ Certification and/or any Microsoft Certified Associate.
* Experience working in K-12 or higher education industry.
RESPONSIBILITIES:
* Campus IT Support
* Support and assist technology usage for students, faculty, and staff, enhancing the campus's educational environment.
* Execute daily, weekly, monthly, and annual maintenance, system upgrades, and security protocols.
* Participate in the development and execution of campus IT roadmaps, including projects and ongoing service enhancements.
* Technology Maintenance and Operations
* Ensure smooth operations of all campus networked devices, including computers, printers, copiers, and telephony systems.
* Adhere to established processes for managing hardware, software, and systems configurations.
* Maintain and track IT hardware, software, and facility equipment inventory.
* Central Operations Support (20%)
* Provide timely and efficient technical support to students, faculty, and staff through both the IT ticketing system and phone support.
* Log, research, and accurately resolve end-user issues, ensuring adherence to Service Level Agreements (SLAs).
* Assist users in troubleshooting a wide range of issues, including hardware, software, and network connectivity.
* Customer Service and Troubleshooting
* Documentation and Compliance
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
PHYSICAL REQUIREMENTS:
* Must be able to remain in a stationary position 50% of the time.
* Must be able to occasionally move around the work location.
* Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
* Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
* Visually or otherwise identify, observe and assess.
* Occasionally move, carry, or lift 25 pounds.
* Frequently positions self to maintain computer related equipment which may involve bending, stooping, kneeling, crouching, or crawling.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
IT Systems and Network Administrator
Information Technology Manager Job 20 miles from Clearwater
Full-time Description
About Us:
If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.
What we offer:
· Salary: $68,000 - $72,000
· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
· Preventative care is 100% covered (free) on all plans.
· PTO is offered to full-time and part-time employees.
· 11 days of PTO and 10 paid holidays annually.
· Option to participate in the 401K plan with employer match.
· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.
· Employee Assistance Program
· Option to participate in supplemental group insurance plans at affordable rates.
· Tuition reimbursement program
· Training and career development.
· Discounted membership at the YMCA.
Job Functions:
As an IT Systems and Network Administrator you will be providing support in maintaining the company's IT network, servers, and security systems. This role ensures the smooth operation of IT services and infrastructure, providing technical support to staff and ensuring the company's IT systems are secure and efficient. Additionally, the IT Systems and Network Administrator will perform systems analysis to source, plan, implement and improve Metro processes and systems.
Essential Responsibilities:
Network Management:
Monitor and maintain the company's network infrastructure.
Troubleshoot network issues and ensure network security.
Configure and install various network devices and services (e.g., routers, switches, firewalls).
2. System Administration:
Manage and maintain Windows servers, including on premise and cloud servers.
Perform regular system updates, backups, and maintenance.
Ensure high availability and performance of critical IT systems
3.Technical Support:
Provide technical support to staff, resolving hardware and software issues.
Install and configure computer hardware, software, systems, networks, printers, and scanners.
Respond to IT support requests in a timely and efficient manner.
4. Security Management:
Implement and manage security measures to protect IT systems.
Conduct regular security audits and vulnerability assessments.
Ensure compliance with security policies and procedures.
Support the operation of surveillance and door access systems.
5. Project Management:
Assist in the planning and implementation of IT projects.
Coordinate with vendors and service providers for IT-related purchases and services.
Document IT processes, procedures, and project plans.
6. User Training:
Conduct training sessions for staff on new software and IT procedures.
Create user guides and documentation for IT systems and applications.
7. Systems Analysis:
Analyze current IT systems and processes to identify areas for improvement.
Develop and implement solutions to enhance system efficiency and effectiveness.
Collaborate with stakeholders to gather requirements and ensure IT systems meet business needs.
Conduct feasibility studies and cost-benefit analyses for proposed IT projects.
Create detailed documentation of system specifications, configurations, and changes.
Requirements
Education and Experience:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 3 years of experience in IT support or a similar role.
Certifications: Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Systems Administrator (MCSA) are preferred.
Skills Requirements:
Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP).
Proficiency in managing Windows 2019/2022 servers.
Experience with virtualization technologies (e.g., VMware, Hyper-V).
Experience with cloud services (e.g., AWS, Azure).
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to work irregular hours to maintain the infrastructure and core business operations.
Ability to support on-call night and weekend duties on occasion.
Analytical skills to assess and improve IT systems and processes.
Project management skills to handle multiple tasks and projects simultaneously.
Demonstrates maturity and sensitivity to issues of faith, culture, and other sources of diversity.
Additional Valued Experience:
Experience installing wireless access points and switches.
Experience with installing rack mounted equipment, UPS's, wire management panels, and cable management devices.
Experience with 3CX digital and VoIP phone systems.
Experience with physical access control systems.
Experience with digital video observation systems (surveillance).
Experience with audio/video equipment, sound mixers, lighting controllers, video switchers, etc.
Experience mentoring others in a technical setting.
Physical Requirements:
Hearing and speaking ability which allows for effective oral communication of information; physical, emotional and spiritual stamina to handle job-related issues and stress. Able to tolerate outdoor temperatures consistent with Florida climate and endure prolonged standing/walking/bending/stooping and stretching. Must be able to climb ladders and stairs regularly. Must be able to lift 50 lbs or more. Must be able to perform work with and manipulate small parts.
Other:
Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English. Requires a valid driver's license, a clean driving record and the ability to qualify for the Ministries' driving program. Must adhere to the policies and procedures of the ministry; Must be able to work flexible schedules during the holiday season (October-December) and special events. Must be on call for emergencies and be willing to work alternate shifts. Must own a personal computer or laptop that can be used from home via an internet connection to the Ministries computer systems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************
IT Operations Admin II
Information Technology Manager Job 20 miles from Clearwater
If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > âMy Company >â View Opportunities to apply using the internal application process.
The IT Operations Admin is responsible for supporting the University's technology needs and ensuring the maintenance of technology services across network, hardware, software, and desktop systems. This position requires strong troubleshooting, analytical, and diagnostic skills, along with excellent communication and customer service abilities.
We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. Click Here to learn more about careers at Herzing University.
EDUCATION & EXPERIENCE REQUIREMENTS:
High School diploma required, an Associate's degree in an IT related field preferred.
At least 3 years of experience in technology support role required, at least 5 years preferred.
Certifications preferred in A+/Network+ Certification and/or any Microsoft Certified Associate.
Experience working in K-12 or higher education industry.
RESPONSIBILITIES:
Campus IT Support
Support and assist technology usage for students, faculty, and staff, enhancing the campus's educational environment.
Execute daily, weekly, monthly, and annual maintenance, system upgrades, and security protocols.
Participate in the development and execution of campus IT roadmaps, including projects and ongoing service enhancements.
Technology Maintenance and Operations
Ensure smooth operations of all campus networked devices, including computers, printers, copiers, and telephony systems.
Adhere to established processes for managing hardware, software, and systems configurations.
Maintain and track IT hardware, software, and facility equipment inventory.
Central Operations Support (20%)
Provide timely and efficient technical support to students, faculty, and staff through both the IT ticketing system and phone support.
Log, research, and accurately resolve end-user issues, ensuring adherence to Service Level Agreements (SLAs).
Assist users in troubleshooting a wide range of issues, including hardware, software, and network connectivity.
Customer Service and Troubleshooting
Documentation and Compliance
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
PHYSICAL REQUIREMENTS:
Must be able to remain in a stationary position 50% of the time.
Must be able to occasionally move around the work location.
Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
Visually or otherwise identify, observe and assess.
Occasionally move, carry, or lift 25 pounds.
Frequently positions self to maintain computer related equipment which may involve bending, stooping, kneeling, crouching, or crawling.
It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. ***************************************
Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at *********************************
Junior IT Administrator - Brandon, Florida - (Secret Clearance Req)
Information Technology Manager Job 20 miles from Clearwater
Pono Aina Managemet is seeking a motivated Junior IT Administrator to join our growing team and support the daily operations and maintenance of our IT infrastructure in Brandon, Florida. This is an excellent opportunity for a self-starter with a passion for technology who is eager to learn, grow, and gain hands-on experience in a dynamic environment. IT Administrators are responsible for the maintenance, configuration, and reliable operation of the IT infrastructure along with the ability to troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and reporting them to senior management. The IT Administrator must be well-rounded in IT to fulfill daily duties.
Responsibilities and Duties:
Configuring network specifications including interface configuration, VLAN management, ACLs, and NAT
Running physical networking cables though-out the facility
Wireless Access Point (WAP) installation, configuration, and periodic system maintenance
Manage firewalls and VPNs
Analyze and evaluate network performance, including availability, throughput, and latency
Utilize network management tools to monitor the network infrastructure
Document all aspects of the network infrastructure, including network diagrams, configuration, points of contact, etc., utilizing various programs within the O365 suite
Work on both physical and virtual servers/desktops
Installation, configuration, and patching IT Infrastructure in Windows and Linux OS Types
Network Storage Experience, maintaining a Network Attached Storage File Shares
Basic Qualifications:
1-2 years of relevant IT experience or a recent degree/certification in Information Technology, Networking, or a related field
Basic knowledge of network fundamentals (TCP/IP, subnets, firewalls, switches, etc.)
Familiarity with Windows and/or Linux operating systems
Strong interest in network administration and systems troubleshooting
Excellent organizational and documentation skills
Ability to work independently and with a team in a fast-paced environment
Strong problem-solving mindset and desire to learn.
Desired Skills:
Experience with TACLAN or similar systems, including military or defense applications.
Strong communication skills and the ability to work collaboratively with cross-functional teams.
Experience with VLANs, NAT, or basic router/firewall configurations
Familiarity with Microsoft 365 tools (Word, Excel, Visio, SharePoint, etc.)
Exposure to virtualization tools such as VMware or Hyper-V
Hands-on experience running physical cable and managing WAPs
Knowledge of storage systems, such as Network Attached Storage (NAS)
Physical Work Environment:
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Requires the ability to walk short distances. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Hui Huliau and its subsidiaries are participants of E-Verify.
Hui Huliau and its subsidiaries are drug free workplaces.
Network Manager Associate
Information Technology Manager Job 20 miles from Clearwater
Join J.P. Morgan's dynamic Network Management team and make a significant impact on global cash management. This role offers career growth and the chance to work with industry leaders, enhancing your skills in a supportive environment.
As a Network Performance Manager within the Network Management team, you will play a crucial role in ensuring service excellence and driving enhancements across our global cash management network. You will collaborate with internal and external partners to deliver high-quality service and innovative solutions, contributing to the success of J.P. Morgan and its clients.
The Network Management team is integral to J.P. Morgan's operations, supporting various lines of business. With a presence in key global markets, we ensure seamless service delivery and foster strong relationships with financial market infrastructures and agent banks. Your role will be pivotal in maintaining these relationships and enhancing service performance.
Job Responsibilities:
Act as the single point of contact for global network performance management.
Improve agent performance and service delivery across cash providers.
Build and maintain a network of contacts with external providers and internal partners.
Design and implement service agreements to meet operational requirements.
Investigate and resolve escalated service issues.
Conduct service reviews and assess risk.
Utilize data analysis to enhance agent performance.
Manage incident and crisis situations effectively.
Participate in regional and global projects with agent banks and FMIs.
Required Qualifications, Capabilities, and Skills:
Knowledge of cash-related products in the FX Payments business.
Understanding of industry and market developments impacting agent banks.
Strong team player with risk management and compliance skills.
Excellent communication, negotiation, and problem-solving abilities.
Effective project management skills.
Ability to build strong relationships with business partners and agent banks.
Preferred Qualifications, Capabilities, and Skills:
Experience in network management or a related field.
Proven ability to lead and influence successful outcomes.
Motivated self-starter with a quick learning ability.
Required or Additional Information:
Visa sponsorship is not available for this position.
Work schedules will be full-time in office, on a 40-hour per week schedule.
You must be willing to work during our operating hours, which may include evenings, weekends, and holidays.
Network Systems Manager
Information Technology Manager Job 20 miles from Clearwater
By Light has an opening for a Network Systems Manager supporting the Joint Communications Support Element (JCSE), MacDill AFB, FL. This is a mission-essential position that requires 8x5 standard work hour support at the customer location with the ability to provide on-call support as required.
Responsibilities
Serve as the Tier III System Engineering Lead, responsible for review of new capabilities or assessment of current capabilities for areas of improvement in support of the JCSE end-to-end enterprise infrastructure.
Assist the government with identifying any derived design objectives, technical specifications, performance requirements, and interoperability specifications to ensure the system design will meet stakeholder end-to-end requirements.
Provide systems engineering support with hands on experience improving and maintaining the enterprise infrastructure, as well as support execution of new system increments.
Provide assessment for limitations, gaps, shortfalls, or end of support products that should be resolved to meet critical C2.
Enhance mission support, or emerging technologies that will make the enterprise operate more efficiently.
Assist the government with development, updates, and review of program/project Systems Engineering Plan (SEP), Information Support Plan (ISP), and Technology Readiness Assessment (TRA) on new or emerging technologies or capabilities.
Develop, review, and update briefings, papers, or spreadsheets in support of this task.
Plan and coordinate internal and external working groups with JCSE stakeholders to support the engineering process. The contractor shall attend modernization program reviews and document comments, needs, and gaps from the JCSE stakeholders.
Support the Program/Project manager, J6 Director, and Innovation Office with management and technical synchronization of cost, schedule, and performance associated with the technical solutions being proposed or procured to meet stakeholder requirements.
Ensure the system design adheres to industry standards, DOD standards, DOD policies, DOD instructions, DOD directives, cybersecurity policies, and best commercial practices.
Required Experience/Qualifications
BS Degree and 8-12 years of prior relevant experience or Masters with 6-10 years of relevant experience. Specific experience, education and training may be considered in lieu of degree.
Must have a current DoD 8570 IAT Level II certification (CompTIA Security+ce, CCNA Security, CySA+, etc.)
Cisco Certified Network Professional (CCNP)
Special Requirements/Security Clearance
Top Secret clearance required
#jcse
Network Manager Associate
Information Technology Manager Job 20 miles from Clearwater
Join J.P. Morgan's dynamic Network Management team and make a significant impact on global cash management. This role offers career growth and the chance to work with industry leaders, enhancing your skills in a supportive environment.
As a Network Performance Manager within the Network Management team, you will play a crucial role in ensuring service excellence and driving enhancements across our global cash management network. You will collaborate with internal and external partners to deliver high-quality service and innovative solutions, contributing to the success of J.P. Morgan and its clients.
The Network Management team is integral to J.P. Morgan's operations, supporting various lines of business. With a presence in key global markets, we ensure seamless service delivery and foster strong relationships with financial market infrastructures and agent banks. Your role will be pivotal in maintaining these relationships and enhancing service performance.
Job Responsibilities:
Act as the single point of contact for global network performance management.
Improve agent performance and service delivery across cash providers.
Build and maintain a network of contacts with external providers and internal partners.
Design and implement service agreements to meet operational requirements.
Investigate and resolve escalated service issues.
Conduct service reviews and assess risk.
Utilize data analysis to enhance agent performance.
Manage incident and crisis situations effectively.
Participate in regional and global projects with agent banks and FMIs.
Required Qualifications, Capabilities, and Skills:
Knowledge of cash-related products in the FX Payments business.
Understanding of industry and market developments impacting agent banks.
Strong team player with risk management and compliance skills.
Excellent communication, negotiation, and problem-solving abilities.
Effective project management skills.
Ability to build strong relationships with business partners and agent banks.
Preferred Qualifications, Capabilities, and Skills:
Experience in network management or a related field.
Proven ability to lead and influence successful outcomes.
Motivated self-starter with a quick learning ability.
Required or Additional Information:
Visa sponsorship is not available for this position.
Work schedules will be full-time in office, on a 40-hour per week schedule.
You must be willing to work during our operating hours, which may include evenings, weekends, and holidays.
Library Information Technology Systems Administrator
Information Technology Manager Job 40 miles from Clearwater
As the Library Information Technology Systems Administrator working for Hepburn and Sons LLC, you will provide support to the Engineering Support Branch . You will be expected to support and maintain the engineering technical library .
This is a contingent position based on award/funding from the customer.
Working at Hepburn and Sons LLC
Working at Hepburn means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of today. We honor handshakes as rigorously as contracts. We keep trust at the forefront of every decision we make and customer we serve! We believe there is no greater principle in business than that of building a solid foundation of trust. We hold one another to the highest levels of integrity and ethics. We cherish every opportunity given to us by our clients. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
This position is 100% in office work environment.
Responsibilities
Perform clerical, administrative, and technical work to support the Engineering Support Branch to include:
Operation and maintenance of the engineering technical library
Responsibilities as drawing archivist and automated reproduction specialist
Maintenance of various contract files
Performance of other related clerical support tasks
Qualifications
High School Diploma
2 or more years' experience working in a technical library
Must have experience maintaining technical publications, specifications and manufacturer's catalogs
Must have experience maintaining an on-line computer service of master files that reference drawings and document indices
Must have experience in archiving documents, to include determining retention value and properly disposes of archives when appropriate
Must have experience in a customer service capacity to assisting others in locating materials
Must have experience operating computer equipment (I.E., scanner, plotter, copier, etc.) to produce drawings plats (reproductions) required. This will include reproduction of Computer Aided Drafting (CAD) drawings that engineers created
Experience with Computer Aided Drafting (CAD)
A working knowledge of Microsoft Outlook, Word, PowerPoint and Excel
A working knowledge of time keeping systems, specifically TAAS and SUPDESK, Business Objects and (MRQT) Material Requirements Tool
Active secret clearance with NACLC Investigation
Capable of bending, stooping, lifting
Able to work in an environment of low and high temperatures