Information Technology Manager Jobs in Cliffside Park, NJ

Core Responsibilities: Direct IG Operations services, including Data Management, Matter Mobility, and Policy oversight. Collaborate with leadership and partners to align IG strategies with Firm objectives. Shape global strategies, policies, and operational processes to ensure compliant, efficient IG services delivery. Partner with the IG Director on key strategic decisions and team management. Serve as a liaison to legal and business services stakeholders, ensuring effective technology solutions and support. IG Operations Improve and standardize IG services, processes, and best practices across global operations. Ensure adherence to security policies and address potential breaches with the Security Manager. Manage vendor relationships and assist with budgeting and resource planning for technology and staffing needs. Develop and implement strategic global IG programs meeting regulatory, ethical, privacy requirements and retention/disposal protocols. Foster compliance and user adoption through education and change management strategies. Data Management Direct and oversee all aspects of electronic data IG operations by the Data Management team, including Shared Drive management, electronic data migration, provisioning, mailbox management, and data compliance across Electronic Closing Libraries (ECBs), legal opinions, survey assessments, and Firmchargeable number global programs and projects. IG Policies Direct and oversee all aspects of IG Policies, including Firm IG Policy advice, IG metrics and reporting, and IG processes, procedures, and best practices. Liaise with the IG Counsel, including across the Firm's Records Retention Schedules and client clause support. Qualifications 10+ years experience in a role related to risk management, information governance, records management, or information experience. Experience coordinating or supervising the work of others. Exhibit commercial and business awareness information governance expertise and experience in work assignment, work product review, performance feedback delivery, goal setting, and metrics reporting. Hold an educational background in information technology, legal, compliance, information management, or records management. Have a working knowledge of regional and global privacy regulations and programs. Beneficial Qualifications: Expertise in Legal Document Management Systems (DMS), proficient in iManage Work in a legal setting is a plus Prior experience using and/or administering major eDiscovery and Legal Hold Process Management platforms, as well as Records Management solutions is a plus

Responsibilities Manage a global team of engineers focused on end user technology along with service desk professionals who field high service level expectations while ensuring consistent support across all global locations Foster a high-performing team by setting clear performance objectives and conducting regular performance reviews Manage budgets, asset inventory, vendors, and other partners Collaborate with internal business units including Procurement, Facilities, IT Security, IT Infrastructure, and more as appropriate Manage full user lifecycle including onboarding, equipment provisioning, enterprise applications, user deprovisioning, and equipment retrieval and sanitizing, including: Desktops/laptops iOS devices Application packaging and distribution processes Enterprise printing services ITSM Tools Oversee the daily operations of the global IT service desk, ensuring timely and proactive resolution of IT support requests Executive support services Manage incidents between firm and SaaS desks Coordination with family office support services Manage third party helpdesk providers globally Oversee the end user engineering function including: Enterprise applications administration such as Box, Slack, Zoom OS upgrades, application packaging, OS and application patching Telephony, conference room equipment, and other collaboration technology Remote access including VDI, enterprise browser, and mobile device engineering Implement and maintain ITIL best practices and service management frameworks to improve service quality and efficiency Develop and monitor key performance indicators (KPIs) to assess and enhance team performance Ensure a high level of customer satisfaction by maintaining service excellence and serve as a point of escalation for the most critical issues Stay on top of the latest developments in desktop hardware, software, and services provided by vendors, and recommends upgrades and alternatives to more effectively meet business need Collect feedback from end-users to improve service delivery and user experience Identify and drive initiatives for process improvements to streamline operations, increase productivity, and enhance service levels Prepare and present regular reports on service desk performance, end user technology trends, and areas for improvement to senior management Manage both incident and problem management processes, ensuring root cause analysis and effective resolution Qualifications Bachelor's degree required 10+ years of work experience in a related role; previous experience at a global organization a plus Seasoned people manager with track record of building and cultivating high-performing global teams A proven manager and team leader who is detail-oriented, organized, and strategic-thinking, with the ability to delegate and collaboratively resolve issues Client-focused mindset with ability to interact confidently with colleagues at all levels within the organization and with varying degrees of technology competency Experience and competency with Microsoft Windows and Office applications, iOS, Video Conferencing, Office365, Azure, FreshService, Mobile Device Management, software application packaging, and remote support experience a plus Ability to work in a fast-paced environment and retain professionalism and accuracy Strong attention to detail with the ability to be proactive, solve problems, think ahead, and multi-task daily A strong work ethic and ‘can do' attitude: motivated, flexible nature, team-player spirit, ability to maintain composure at all times Strong comfort and experience liaising with internal and external contacts at all levels Excellent written and oral communication

IT Manager Compensation: $140k-$170k with bonus opportunity and long-term incentive units Type: Direct-Hire / Permanent Introduction Are you a seasoned IT professional with a passion for innovation and a track record of building robust IT systems? We're looking for an IT Manager to lead and transform the technological landscape of our organization. This role offers a unique opportunity to design and implement IT infrastructure from the ground up while working closely with leadership to drive strategic growth. If you thrive in a fast-paced, high-growth environment and are excited about the challenge of building IT systems that make a meaningful impact, we want to hear from you! Overview The IT Manager will play a critical role in managing and scaling the organization's IT ecosystem. This is a hands-on leadership position where you'll oversee everything from infrastructure development to IT security, compliance, and help desk operations. You'll collaborate with leadership to develop a forward-thinking IT strategy while working in a culturally diverse environment in the heart of Flushing, NY. Key Responsibilities IT Strategy: Collaborate with leadership to develop and execute a comprehensive IT strategy aligned with business goals. Infrastructure Development: Build IT infrastructure from the ground up, including network setup, hardware procurement, and software implementation. Security & Compliance: Establish and maintain IT security protocols, ensuring HIPAA compliance and the protection of PII (personally identifiable information). Help Desk Operations: Set up and manage an efficient help desk system to support staff and address operational issues. IT Governance: Oversee IT security, including risk assessment, threat prevention, and incident response. Project Management: Handle multiple priorities with excellent project management skills, ensuring timely delivery of IT initiatives. Vendor & Budget Management: Manage IT budgets, vendor relationships, and technology procurement processes. Training & Support: Train staff on new technologies and best practices while maintaining high availability and performance of IT systems. Innovation: Stay current with technology trends and identify opportunities to enhance business operations through innovative solutions. Must-Have Qualifications Proficiency in Mandarin (written and verbal) is a plus, but not required. Fluency in English (written and verbal). 5+ years of IT management experience. Proven ability to build and implement IT systems (hardware and software). Strong understanding of the Microsoft stack. Knowledge of HIPAA compliance and experience handling sensitive data (PII). Familiarity with network operations (routers, switches). Expertise in IT security protocols and best practices. Strong leadership and communication skills; people management experience is preferred. Ability to set up and manage help desk operations. Preferred Skills Fluency in Mandarin (written and verbal). Experience in the healthcare industry or a related field. Work Arrangement Details On-Site Expectations: Candidates who can commute to Flushing, NY, three days per week are strongly preferred. Language Requirements: Communication in the office is primarily in English, and most staff members are bilingual. While a few team members may prefer to communicate in Mandarin, coworkers are available to assist with translation if needed. Flexibility for Bilingual Candidates: For bilingual Mandarin-speaking candidates unable to commute to Flushing regularly, we are open to candidates based anywhere on the East Coast. In this case, travel to Flushing would not be required. Role Highlights Location: Based in Flushing, NY, this role involves working in a culturally diverse environment, supporting the local Chinese community. Current IT Landscape: The organization has existing IT systems but needs significant enhancement. You'll have the opportunity to assess the current state, create a robust IT plan, and build out the infrastructure. Team Growth: While initially a standalone role, the IT Manager will be instrumental in expanding the IT team in the future. Partnership with MSP: Work with a managed service provider for Tier 1 support, handling escalations and strategic IT initiatives. This is a rare opportunity to join a high-growth organization and take full ownership of its IT landscape. If you're ready to make a significant impact and grow your career in IT management, apply now!

This position is responsible for the end-to-end process from source-to-contract for a given category, for appraising and improving sourcing activities by analysing internal spend and external opportunities, and for developing strong strategic relationships with suppliers. Responsibilities: · Category strategies developed and approved for major categories. · Generate and implement efficient sourcing and category management. · Analyses and calculate costs of procurement and suggest methods to decrease expenditure, including using benchmarking. · Savings achieved against savings targets for relevant category. · Negotiate with suppliers and secure favourable contract terms. Experience: · This position will be involved in complex negotiations with multiple suppliers and in working with operational departments to identify savings opportunities while still ensuring that member entities receive goods and services that they require. Skills: · Negotiate contracts, identify savings opportunities, and develop relationships. · Operational departments · Contract Administrators · Work together to identify savings / value opportunities. · Manage activities and workload. Education: · Bachelor's degree. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Neelam Email: ******************************* Internal Id: 24-07992

As the IT Director, you will be responsible for defining and implementing the organization's IT vision and strategy, transforming it into actionable goals. Collaborating with the Leadership Team, you will drive improvements in security, infrastructure, IT systems, and networks. The ideal candidate will lead the IT department with a focus on ERP systems and the activities related to the Business Continuity Program, ensuring the IT roadmap is up to date and that milestones are achieved on time and within budget. Key Responsibilities Strategic Leadership Oversee all IT operations and supervise IT staff and systems. Develop and implement an IT strategy aligned with the organization's infrastructure, including hardware, information systems, security, and communication systems. Define and execute the IT roadmap, ensuring timely delivery and adherence to budget. Business Continuity and Security Design and implement business continuity protocols to minimize disruptions during emergencies or data loss. Facilitate IT security audits and investigations to safeguard organizational assets. Stakeholder Collaboration and Optimization Work closely with stakeholders to identify business and technology needs and optimize technology usage across the organization. Foster relationships with external IT vendors and service providers to support organizational goals. System Implementation and Performance Oversee the smooth delivery and operation of IT services, including system performance monitoring. Develop processes and standards for selecting, implementing, and supporting IT systems. Lead the creation, design, and implementation of ERP system solutions architecture and CRM tools. Team Leadership and Development Provide direction, guidance, and training to IT staff, fostering a high-performing team. Manage midsize to large teams, ensuring alignment with strategic objectives and effective stakeholder influence. Required Skills and Abilities Strong leadership and decision-making skills. Proficiency in the latest IT systems, technologies, and management practices. Expertise in Microsoft Office Suite or related software. Excellent communication, interpersonal, and organizational skills. Job Requirements Bachelor's degree in Computer Science, Business Information Systems, or a related field. 10+ years of IT experience, including strategic planning and leading IT teams. Hands-on experience with Cloud platforms, web-based technologies, Electronic Data Interchange (EDI), cybersecurity, and business continuity practices. Proven success in delivering complex ERP system solutions, including full lifecycle ERP implementations for finance and operations/supply chain. 3-5 years of leadership experience managing midsize to large teams and engaging senior-level management and stakeholders. Project/program management certification and/or Lean/Six Sigma certification preferred but not required. This position is ideal for an experienced IT professional with a strategic mindset and a proven track record of leading technology initiatives to achieve business goals.

TVM is a fast-growing AdTech company that offers premium digital media space across a national network of screens inside bar and restaurant venues. As a leading digital media platform delivering over 3 billion monthly impressions, TVM is well-positioned to partner with leading brands who are looking for increased visibility and engagement in a social, high-dwell environment. Position Overview We are seeking a motivated and experienced hands-on IT Director to oversee IT strategy, infrastructure, and operations. This individual will work closely with executive leadership to align technology solutions with business objectives, enhance internal systems, identify emerging opportunities and ensure smooth and efficient IT operations. The ideal candidate has deep technical expertise and a strategic mindset for leveraging technology to drive the company's success. Key Responsibilities: IT Strategy & Leadership: Develop and execute an IT strategy aligned with business goals, prioritizing innovation and growth. Infrastructure Management: Oversee reliable, secure, and scalable IT systems, including hardware, software, networks, and cloud services. Cybersecurity: Lead data protection, risk management, and compliance efforts to maintain robust cybersecurity standards. Technology Integration: Implement new technologies to enhance efficiency, client service, and business growth. Vendor Management: Oversee vendor relationships, negotiate agreements, and ensure service quality for IT solutions. Budget Oversight: Manage the IT budget, optimizing resource allocation in alignment with financial goals. Innovation & Improvement: Stay current with emerging trends and introduce innovative solutions to drive business performance. IT Policies: Establish documented IT policies, cybersecurity policies, and procedures with the defined review/renewal cycle in alignment with the applicable regulations on the company and industry best practices. Qualifications: 5+ years professional IT experience. Bachelor's degree in information technology, Computer Science, or related field preferred. Experience with building IT systems for fast moving adtech companies or agencies. Strong understanding of IT systems, networks, cloud computing, cybersecurity, software development, and enterprise architecture. Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders. Experience aligning IT strategy with business objectives, driving change, and influencing senior leadership. Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues. Experience managing mid to large-scale IT projects, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Experience with cloud technologies (e.g., Google Cloud, AWS, Azure). Familiarity with data management, business intelligence, and analytics tools. Salary Range: $120,000-$150,000 USD *Individual compensation is determined by skills, qualifications, experience, and location Benefits Competitive salary and benefits package Medical, Dental & Vision Insurance Paid Time Off & Company Holidays Opportunities for professional growth and development A collaborative and innovative work environment Flexible work arrangements TVM is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT Manager- Executive/VIP Support Our client, a financial services firm, is seeking an IT Manager to run their day to day IT operations, manage project work and manage VIP/Executive support. Responsibilities Manage technologies and provide administrative assistance for various systems Understand various IT troubleshooting and provide technical support Control and monitor data, network access and backup systems Negotiate and communicate with third-party software providers for new software's and troubleshooting Qualifications Bachelor's degree in computer science or relevant field 5+ years of experience in related field Experience in information technology space and solving various software and hardware problems Strong technical problem solving and communication skills Experience with Windows Server, Exchange, o365. Experience supporting iOS mobile and desktop technology

Our esteemed client in Bergen County, New Jersey is seeing an IT Service Management Administrator to join there organization. This individual will manage and maintain the IT Service Management (ITSM) platform to ensure effective delivery of IT services. This role will guide the architectural and technical direction of the ITSM platform, aligning it with business goals and adhering to industry best practices. This role is ideal for a skilled IT professional who thrives in dynamic environments and is eager to drive improvements in IT service delivery. Key Responsibilities: Implement, Design, Administer, and Support: Serve as the technical SME for the IT Service Management Platform. Administer and maintain ITSM modules, including incident, problem, change, asset, and configuration management. Conduct requirements gathering, process design, and workflow customization. Monitor service performance, identify improvements, and implement necessary changes. Develop and manage service level agreements (SLAs) with stakeholders. Communicate technical concepts effectively to non-technical audiences. Generate reports for management and audit purposes. Provide training and ongoing support to IT staff and users. Documentation and Quality Control: Ensure compliance with ITSM best practices (e.g., ITIL). Maintain detailed documentation of ITSM processes, configurations, and runbooks. Evaluate risks during application changes and recommend solutions. Ensure documentation meets regulatory and audit requirements. Strategy and Compliance: Support the implementation of new technologies in alignment with business objectives. Ensure adherence to cybersecurity policies and regulatory requirements for access management. Identify, escalate, and remediate control gaps promptly. Other Responsibilities: Perform additional tasks as required to support organizational objectives. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum 5 years of experience in IT service management, including incident, problem, change, and configuration management. Hands-on experience with Jira Service Management, ServiceNow, or similar ITSM tools. Proficiency in scripting APIs to facilitate workflow automation and integration. In-depth knowledge of ITIL and ITSM best practices. Strong analytical, problem-solving, and interpersonal skills. Demonstrated ability to collaborate with teams, management, and business units. Broad technical and business acumen with a strong eagerness to learn. Exceptional communication skills, including the ability to convey technical information effectively. Ascendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

The Senior Manager in charge of ERP systems, as a core member of the IT group, is responsible for the providing leadership and oversight of the ERP systems across a number of Sparc Group brands. The role will require working closely with the business to understand challenges and problems and solving them proactively. This will also necessitate program managing a number of cross system initiatives and owning them end to end. Responsibilities: • Provides strategic and functional leadership for Implementation and management of ERP Systems and its functions in a multi brand environment. • Maintains strong relationships with business and technology stakeholders and actively collaborates across all levels of the organization • Managing and Administering various ERPs across multiple brands working in a cross functional team structure to insure data consistency and integrity across systems • Works with integration and technology teams to understand mapping, ensure delivery and devise highly available solutions for the ERP systems in the landscape. • Manages project spend and deliverables insuring adherence when Project targets • Leads continuous improvement exercises to drive effectiveness and efficiency in the Application delivery • Implements, tests and designs applications insuring business needs are addressed • Provides Technical guidance, problem solving and leadership for teams Qualifications: • Must have 8-12 years of experience leading, managing and supporting ERP systems in a complex Retail environment. Having SAP experience will be a big plus. • Must have end to end functional understanding of Retail lifecycles from ideation to customer product delivery • Must have experience with ERP solutions. SAP strongly preferred. • Must have technical and functional acumen related to project delivery. • Must be highly organized, and have strong communication skills. • BS required; MS preferred. 10+ years of progressively responsible IT experience in specialty retail environments, inclusive of 5+ years in IT applications management position. • A businessperson's perspective and the ability to manage issues rather than tasks • Understanding of businesses processes and ability to map and define data requirements between multiple systems • Demonstrated professionalism, courtesy, and tact to others; and display high standards of ethical conduct • Travel may be required, based on business needs. • Adhere to regular in-office presence, including to engage in in-person team interaction, meetings and collaboration. Job duties may be performed effectively using the hybrid work program designated by the company. • Perform other duties as assigned by supervisor as the company retains the right to change duties to this position. • Must have authorization to work in the United States Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards. • Ability to maintain regular and timely attendance consistent with the ADA, FMLA and other federal, state and local standards. • Ability to remain in a stationary position for up to 8 hours per day • Ability to constantly operate a computer, other office equipment and look at a monitor for up to 8 hours per day • Ability to clearly and accurately communicate and exchange information verbally, in writing, or through other means in person, telephonically, or through virtual communication methods • Ability to reach at or below shoulder level • Ability to carry equipment, move boxes/samples, etc. SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law. We are also committed to the full inclusion of qualified individuals in the job application and interview process. Employees are expected to perform the essential functions of the position satisfactorily. In accordance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA), and applicable state disability laws, it is the policy of SPARC to provide a reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. If a reasonable accommodation is required to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.

Compass Healthcare Consulting & Placement is conducting a search for an IT professional for a Regional Infrastructure Administrator role with a Health Care Company with primary office located in White Plains, NY. Company has additional office locations within NYC in other states. The Regional Infrastructure Administrator is responsible for designing, installing, configuring, provisioning and maintaining Windows Servers and Network Infrastructure. The infrastructure includes and is not limited to servers, routers, switches, firewalls, storage, backups, archives and telephony. Position reports to the Chief Information Officer. Responsibilities: Design, implement and support network solutions and/or improve the efficiency of current networks. Install, configure and support network equipment including firewalls, routers, switches, servers, storage and archives. Maximize network performance through ongoing monitoring and troubleshooting Investigating faults in the network Assist other Engineers with supporting the Infrastructure. Additional responsibilities as directed by the Chief Information Officer Qualifications: Minimum of a Bachelor Degree in MIS or Technical School Training. Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state in which they work and a satisfactory driving record. A minimum of five years related work experience. Experience in data center technology management. Experience in VMWare, Active Directory, Exchange Server and Windows Server. Experience in Cisco technologies (Blade Servers, Firewalls and Switches). Experience in Routing, Switching and Network Segmentation. Experience in Meraki Firewalls and Switches. Assist service desk by providing level 2 and 3 support. Knowledge in Citrix is a plus. Industry certifications is a plus. Ability to work well under pressure. Competitive Salary $110,000 - $120,000 plus generous Benefits Package! Qualified Candidates Please Apply Now for Immediate Consideration!

Our global marketing communications client has a rich 100+ year history of excellence in service and growth predominantly through acquisition. Their portfolio of companies reaches over 1,500 agencies in over 100 countries connected by a parent company dedicated to leveraging their collective and individual offerings. Role Overview: Reporting to the Global Managing Director of Governance, Risk and Compliance, the Information Risk Management Lead is responsible for planning, strategy development and execution of Risk Management programs to measure and maintain the effectiveness of the organization's cybersecurity, business resilience and Third-Party Risk. Key to this role is partnering throughout the organization and coordinating with all risk functions (Security, Internal Audit, Privacy, Compliance, Controls) to support the successful achievement of the organization's risk management activities and optimizing operational performance. The Information Risk Management Lead will evaluate the maturity of the organization's security program and benchmark against leading practices to ensure industry leading approaches, policies, processes, and tools are implemented to mitigate and counter risks and potential threats. This role will advise on cybersecurity, business resilience and Third-Party Risk Management reference architecture leading practices, and test/ensure the effectiveness of controls, as well as assist the global family of agencies, networks, and practice groups in complying with the relevant regulations. Performing continuous assessment of the organization's global threat landscape, to enhance or implement control processes and tools to ensure more effective risk management. The Information Risk Management Lead will provide management and oversight of a team charged with executing daily functions and strategic initiatives, as necessary. Key Focus Areas: • Cyber Risk Management is a key area of focus. • Supported by a Business Resilience Lead and a Third-Party Risk Management Lead oversee the operational day to day management and contribute to strategic implementations. • Recruit, retain, and maintain a qualified team of security risk management professionals to protect company assets and support security risk initiatives. • Apply a deep understanding of general security concepts and methods, including cyber strategy and transformation, cyber risk management, cybersecurity architecture, operations and monitoring, infrastructure and application security, cyber threat management, cloud security, emerging technologies security, cyber regulatory compliance and controls, cyber resiliency and business resilience, incident response and crisis management, data protection and privacy, and third-party risk management. • Work with leaders of the Governance, Risk and Compliance team to define, publish, and maintain global information security policies and standards, taking into consideration industry standards and frameworks, such as ISO 27001, CobiT, NIST, and others. • Identify, maintain, and refresh the organization's top risks, and articulate their likelihood, severity and impact using specific purpose Risk Registers. • Align information security processes with Cyber Security frameworks such as ISO27001, PCI and NIST 800-53 to ensure compliance with stated metrics and documented controls. • Develop and maintain an operational Cyber Security Risk Framework. • Support efforts to perform at least annually, risk assessments, and establish a robust risk and compliance program that includes the tracking of risks and findings, creation and implementation of remediation plans, mechanisms for risk acceptance, and escalation procedures. • Measure compliance with policies and standards as part of assessing the overall cyber risk management capability of the enterprise and develop strategic plans as required. • Provide active risk data contributions to the Information Risk Management Committee (IRMC) and Risk Sub-committee, which consists of key IT, security, and business stakeholders, to provide strategic direction for the enterprise risk governance. • Develop risk transparency reporting and communications, with accompanying mitigation plans. • Investigate, recommend, and follow up appropriate corrective actions for identified security deficiencies and policy exceptions. • Provide guidance on security controls involving password and access management, segregation of duties, logging and monitoring, data encryption, data backup and recovery, disaster recovery, business continuity management, etc. • Ensure the information security risk register is properly maintained and ensure that risk issues and other variances including risk acceptance are resolved in a timely manner. • Oversee entitlement reviews of critical systems to protect the organization's information assets from internal and external threats. • Provide periodic reporting on information security issues and gaps for compliance with the enterprise information security policies, standards, and procedures among employees, contractors, alliances, and other third parties. • Coordinate the execution of security governance and assessment control initiatives. Work with Governance, Risk and Compliance leadership while supporting IT and the business regarding efforts to implement and maintain a business continuity and disaster recovery plan for all practice groups and networks across the enterprise. Qualifications/Experience: • Subject Matter Expertise in IT Risk and Cyber Security Governance required. • Subject Matter Expertise in Business Resilience and Third-Party Risk Management is preferred. • Bachelor's degree required, preferably in computer science, information systems, engineering, business administration, or related field. • 6+ years of defining Information Security Governance documentation, technical experience in the security aspects of multiple platforms, operating systems, software, communications and network protocols or an equivalent combination of education and work experience. • Minimum of 5 years of Risk Management, Information Security, IT Auditing, or equivalent experience. • Demonstrate a strong understanding of the Information Security, IT environment and its impact on business risk. • Deep understanding of enterprise security tools preferred (i.e., SIEM, vulnerability scanners, firewalls, identity governance and administration). • Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT and NIST-800 series. • Demonstrated understanding of technological trends and developments in the areas of information security, risk management, and business continuity. • Demonstrated managerial experience, specifically in the administration and management of the information security function. • People and team leadership experience is needed. There is a team of 9 this person will lead. • Strong interpersonal skills with the ability to work effectively in a matrixed organization. • Strong project management skills, technical writing, and presentation skills. • Ability to rapidly learn and apply advanced and emerging technical security principles, theories, and concepts. • Experience working in a complex global environment is needed, preferably in one that was moving toward centralization. • Certified in one or more of the following: ISO27001, CISA, CRISC, CGEIT, CISM, CISSP, CCSK, CCSP, PCI, ITIL. Skills and Abilities: • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences. • Excellent problem solving and analytical skills, individual must be a team player, strategic and analytical thinker, able to think “big picture”, as well as focus on trends and data coupled with industry themes, and able to multi-task on projects. • Ability to build-out security strategy aligned with business objectives that will continually improve and enhance cybersecurity within the organization. • Demonstrate the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives. • Possess a strong technology background with the ability to challenge or validate technology decisions from a position of knowledge and experience. • Possess the ability to rapidly assimilate business strategies, coupled with the insight to seize high impact opportunities by applying creative problem-solving solutions. • Track record of managing across multiple global locations, with a solid understanding of the challenges and benefits. • Ability to lead and motivate global cross-functional, interdisciplinary teams to build-out new capabilities and achieve tactical and strategic goals.

Saint Joseph's Medical Center in Yonkers, New York is seeking an IT Imaging Analyst in its Radiology Department. You will work in collaboration with an exceptional Leadership team and multi-disciplinary teams. The IT Imaging Analyst will provide technical support of applications, Cerner, Siemens PACS, Study cast and other department medical imaging related applications, and vendor coordination, as well as the applications integration with existing EMR software. Responsibilities Analyze, automate, and assist with the integration of new applications. Must have two years' experience with PACS administration. Minimum one year experience with other Radiology reporting and database management applications. Expertise in Microsoft Office products. Knowledge of hospital operating policies and procedures. Qualifications - High School Diploma or Equivalent; Bachelor's Degree Preferred Base Salary: $110k We offer a competitive salary and comprehensive benefit package. Saint Joseph's Medical Center is an equal opportunity employer. For consideration, please email your resume to: ***************************

Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All contractors will be paid as W2 employees. Top Skills Needed: Major incident experience change management strong ITIL background service now • Provide monitoring and problem management for Tiffanys Technology Services team • Engage IT resources for problem management processes and reporting of all events on a daily, weekly and monthly basis • Analyze and organize all reports that will provide value to support and development groups. • Maintain GPM service level commitments with specific emphasis on alert management, process flow, problem management, incident management, communication, customer service, and system and application reliability • Maintain and document new and existing GPM processes and procedures • Perform monitoring, deployment, and support activities for the production ecommerce environment while maintaining business partnerships with outside service providers and internal groups

We are working with a leading managed service provider in New York that are dedicated to delivering IT solutions to businesses across various industries. The team is passionate about innovation, customer service, and delivering cutting-edge technology solutions. We are seeking a motivated and skilled IT Project Manager to join our dynamic team and drive the successful delivery of IT projects. Job Summary: As an IT Project Manager, you will be responsible for overseeing the planning, execution, and delivery of a wide range of IT projects for our clients. You will work closely with internal teams and clients to ensure projects are completed on time, within budget, and meet the highest quality standards. This is a critical role for managing resources, client relationships, and project risks in a fast-paced environment. Key Responsibilities: Lead and manage IT projects from inception through to completion, ensuring alignment with client goals and company objectives. Develop and maintain detailed project plans, including scope, budget, schedule, and resource allocation. Coordinate with internal teams, vendors, and stakeholders to ensure smooth project execution. Manage client expectations and maintain strong relationships to ensure project success and satisfaction. Identify and mitigate project risks and issues, providing solutions to keep projects on track. Monitor project progress, prepare status reports, and communicate updates to key stakeholders. Ensure adherence to industry best practices, company policies, and compliance standards. Foster a collaborative and productive work environment to promote successful teamwork. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. PMP (Project Management Professional) certification preferred, or equivalent project management experience. Minimum of 3-5 years of experience managing IT projects, preferably in a managed services environment. Strong understanding of IT infrastructure, cloud solutions, and enterprise technologies. Proven ability to manage multiple projects simultaneously while maintaining high-quality standards. Excellent communication and interpersonal skills, with the ability to manage relationships with both clients and internal teams. Strong problem-solving skills and attention to detail. Proficiency in project management tools (e.g., MS Project, Jira, Trello, or similar).

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Empathy, Innovation, Entrepreneurship, Determination & Integrity We are seeking a dynamic and detail-oriented Project Manager to join our team. In this position you will play a pivotal role in ensuring timely execution of various technology and business initiatives, driving project success, and maintaining expectations across the organization. The ideal candidate will possess a blend of strong leadership skills, hands-on project management experience, and the ability to foster collaboration across diverse teams. Key Responsibilities: Lead and manage all IT projects, including planning, objectives, execution, monitoring, and closing, ensuring projects are delivered on time, within scope, and within budget. Engage with stakeholders to collect, understand, and define their IT requirements, analyze and translate those requirements into project plans and milestones, and create realistic schedules to manage and report progress. Collaborate with internal teams, vendors, and partners to ensure alignment and support for project objectives. Identify, assess, and mitigate project risks to minimize impact on project delivery. Proactively address issues and implement solutions. Ensure that all project deliverables meet high-quality standards and industry best practices. Maintain open and transparent communication with stakeholders at all levels. Provide regular project updates to senior leadership, including status reports, progress metrics, and performance evaluations. Maintain accurate project documentation, including plans, schedules, meeting minutes, and status reports. Champion IT documentation, ensuring meticulous records of processes and systems. Utilize Project Management software with expertise, becoming a Subject Matter Expert (SME), to create projects, manage project stages, assignments, notifications, workflows, forms, etc. and to provide guidance and training to employees. Qualifications: Bachelor's degree in Business Administration, Project Management, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., PMP, PRINCE2, ITIL) preferred. Demonstrated track record in leading and delivering projects on time, within budget, and with high quality. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. Excellent verbal and written communication skills, interpersonal skills, and stakeholder management. Highly organized with exceptional attention to detail, ability to research and troubleshoot issues and produce high quality, accurate work. Robust proficiency in project management software preferably ClickUp, with a deep understanding of functionalities and capabilities to optimize project management. Innate ability to operate in a dynamic, problem-solving environment with a creative and analytical mindset. Sound understanding of technology infrastructure concepts, including networks, servers, storage, cloud computing, and cybersecurity. Previous experience in the real estate industry and knowledge of related technologies preferred. Diversity in backgrounds and experiences is key to Fairstead's growth and success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. NYC Pay range: $85,000 - $115,000

IT Systems Analyst/Administrator Schedule: 4 days onsite, 1 day remote, 8:00 AM - 5:00 PM Type: Contract (potential for direct hire) We are seeking a highly skilled and self-motivated IT Systems Analyst/Administrator to join our team. This individual will support both operations and administrative staff, focusing on maintaining desktop and server systems, supporting networks, and ensuring smooth IT operations in a manufacturing and corporate environment. The ideal candidate will have a blend of technical expertise and leadership skills, with the ability to problem-solve independently and work effectively in ambiguous situations. Key Responsibilities: System Administration: Manage and maintain Windows and Linux servers, including hardware, operating systems, and virtual environments. User Support: Provide help desk support, troubleshoot hardware/software issues, and manage user accounts (Active Directory and group administration). Network and Security: Oversee network hardware, backups, and patching. Implement and monitor security measures, including remediation of vulnerability scans. Documentation and Process Management: Develop and maintain technical documentation, create shell scripts, and streamline IT processes. Manufacturing Support: Provide technical support for manufacturing OT environments, including CAD and MES applications. Collaboration: Communicate effectively with internal customers, engineers, and global IT teams to address IT needs promptly. Top Skills: Windows hardware and software troubleshooting Active Directory administration and group policy management In-depth experience with server and workstation hardware maintenance Preferred Skills: Compliance-focused and detail-oriented Calm and composed under pressure, with strong problem-solving abilities Familiarity with manufacturing environments and shop floor applications Technical Requirements: Expert-level experience with Windows Server (2016 or greater) and VMware ESXi (7 or higher) Proficiency in Linux administration and command-line scripting (Red Hat or similar distributions) Hands-on experience with backup solutions like Veeam or Veritas Proficiency with Microsoft 365, SQL Server, and Exchange Familiarity with networking technologies (VLANs, Cisco IOS, firewall setup, etc.) Qualifications: 8-10 years of IT experience, preferably in manufacturing environments Bachelor's degree in Computer Science or a related field (or equivalent experience) Certifications such as MCSE or CompTIA Server+ are a plus Soft Skills: Strong leadership and independent problem-solving abilities Advanced customer service skills and excellent communication Ability to handle ambiguous situations and adapt to changing priorities This role offers a collaborative, professional environment in a corporate office and manufacturing setting. Candidates with a proactive attitude and a diverse technical skill set will excel in this position.

Founded 4 decades ago and currently one of the largest privately held property & casualty AM Best “A” rated carriers in the United States. Focused on profitable growth through superior underwriting as well as providing an exceptional work culture for their ever-expanding team of highly talented staff. They currently seek a hands-on leader of software, data, and IT infrastructure projects for an IT Project Manager role. These projects may include multi-year strategic projects, medium-sized system enhancements, ongoing support releases and other IT-related initiatives. DUTIES & RESPONSIBILITIES Leads project team to define project objectives, scope, deliverables, milestones, timelines and budgets. Manages project resources, including internal team members, contract workers, project tools. Monitors and manages potential project risks and develops mitigation strategies. Ensures processes are in place and operating effectively for testing and validation. Tracks progress against milestones and budgets. Oversees wrap up of projects by confirming that all deliverables were met. QUALIFICATIONS & EXPERIENCE Proficiency in Agile and Waterfall Project Management methodologies. Proficiency in understanding the Software Development Lifecycle, including proven ability to deliver projects from inception to delivery and support. Proven ability to develop project artifacts. 2+ years in the property and casualty insurance industry. 5+ years of experience leading matrixed, cross-functional teams A bachelor's degree from an accredited college/university in computer science or other relevant degree. 5+ years of experience as an IT project manager within a technology or enterprise project management.

The Project Manager, IT Security, Compliance & Architecture is responsible for the coordination and delivery of IT Security, Compliance and Architecture projects. Reporting to the Executive Director of Security, Compliance & Architecture, the incumbent provides extensive, broad-based technical program and project coordination for both regional and global based initiatives. This leader is responsible for effectively delivering business results by championing a culture of accountability and consistent project and program management practices. Primary stakeholders include IT Security and Compliance team members, Infrastructure team members, various IT and Finance teams, as well as managed service providers. Responsibilities • Project / Program Management - Achieve desired business outcomes by leading complex cross-functional programs consisting of multiple workstreams. • Collaboration - Effectively direct workstream leads to deliver and meet program objectives. Demonstrate leadership, partnership, and collaboration; motivate and inspire cross-functional program teams. • Create Clarity and Solutions - Embrace and clarify murky business problems; lead discovery to define objectives and design programs to achieve them. • Measurement & Reporting - Define and regularly report on program metrics and measurement. • Drive Alignment - Ensure all stakeholder parties are appropriately informed and aligned. Surface decision points and mis-alignment; proactively seek out and manage objections and competing perspectives. • Manage Risk - Continuously monitor project or program risk and issues and ensure appropriate risk communication, escalation, and risk mitigation plans are in place. • Optimize - Drive continuous improvement; challenge the status quo and proactively identify gaps and opportunities. • Financial - Assist with documenting and maintaining financial information to support operational budgets of over 20M and project budgets of 5M-10M. Job Requirements • Project Management o Experience leading teams across multiple time zones and of diverse cultures to drive results for multiple projects across several functional areas. o Experience in project planning, development, and delivery. o Experience managing projects in collaboration with external partners such as managed service organizations, technology vendors, and consulting companies. • Communication, Organization and Issues-Resolution Skills o Excellent interpersonal and communication skills. Influential networker with a collaborative mindset and strong customer-centric focus. o Ability to plan, organize, prioritize, and work effectively in a fast paced and dynamic environment. o Proven problem solver who takes ownership and is driven by a sense of exigency, timely resolution, and keen attention to detail to execute successfully under time and resource pressures. • Desirable Knowledge and Experience o Experience with managed services in an onshore/offshore model highly preferred. o Pharmaceutical experience preferred. Experience with Good Practices (GxP) and General Data Protection Regulation (GDPR) for Cloud infrastructure qualification and validation. • Work Experience and Education o An undergraduate or postgraduate degree in computer science, information science, management information systems, or business administration or a related field or equivalent experience relevant to this position. o Minimum of 10 years related work experience. • Information Technology Experience o 8+ years of overall experience in information technology and 3+ years as a Technical Program Manager. o 2+ years of experience in technical leadership roles for enterprise-scale application architecture and delivery. o ITIL Foundation certified with strong understanding of the ITIL framework. • Leadership and Teamwork o Strong track record of effective cross-functional team collaboration and execution. o Innovative, consultative mindset and approach to effectively drive the organization's digital business strategies and transformation. o Effective leadership skills, including team and consensus building and the ability to balance team and individual responsibilities.

Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Basic network understanding, troubleshooting Wi-Fi connectivity, understanding of fundamentals such as TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Experience managing user accounts in Active Directory Strong communication, eagerness to learn, and customer service skills Plusses Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day-to-Day A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. $22-24/hr.