Information technology manager jobs in Colton, CA - 399 jobs
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Head Of Academic Technology
Senior Director Of Information & Technology
Head of Finance Technology
LGBT Great
Information technology manager job in Newport Beach, CA
# **Head of Finance Technology**## at### **Description**We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals. We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. You Are excited to be part of a vibrant engineering community that values diversity, hard work, and continuous learning. Love solving complex real-world business problems. Recognize that cross-functional collaboration is a core component of success for the team. Believe there are multiple ways to solve most technical problems and are willing to debate the trade-offs. Have become a stronger engineer by making mistakes and learning from them. Are a doer, someone who wants to grow their career and gain experience across technologies and business functions. We Continuously invest in a high-performance and inclusive culture, in which a diversity of backgrounds, experiences and viewpoints are celebrated and valued. Encourage career mobility, so you can benefit from learning different functions and technologies, and we gain the benefits of your experience across teams. Run technology pro bono programs that help the non-profit community and give our engineering community opportunities to volunteer and participate. Offer education reimbursements and ongoing training in technology, communication, and diversity & inclusion. Embrace knowledge sharing through lunch-and-learns, demos, and technical forums. Consider our people to be our greatest asset-we will help you learn what PIMCO Technology has to offer so you can participate in activities that benefit your career while delivering impactful technology solutions. Role Overview We are seeking a senior technology leader to own and evolve the firm's Finance Technology platform-spanning ERP Accounting/GL, FP&A, integrations with firm-wide systems, and the supporting data and analytics stack. This is a senior role accountable for both Change (strategy, architecture, modernization, transformation delivery) and Run (reliability, controls, service excellence) of mission‐critical finance capabilities that underpin accounting close, planning/forecasting, profitability and strategic analysis, regulatory reporting, and data‐driven decision‐making across the enterprise. This role directly manages a global team (including offshore/nearshore partners) and will be the primary technology partner to Finance leadership (CFO organization: Controller, FP&A, Treasury, Tax, Procurement, and Finance Operations). Key Responsibilities Lead the Platform (Strategy, Architecture, Governance) Set the vision and roadmap: for Finance Technology (ERP/GL, subledgers, FP&A/EPM, reconciliations, consolidations, management reporting), grounded in asset‐management finance needs (multi‐GAAP/IFRS, multi‐entity, multi‐currency, fee accruals, product P&L, allocations). Establish architecture principles: -e.g., domain‐driven design, API‐first, event‐driven, data‐by‐design, zero‐trust-with a vendor‐agnostic stance; evaluate SAP, Oracle, and leading FP&A/EPM platforms on fit‐for‐purpose, TCO, and time‐to‐value rather than brand preference. Own platform governance: standards, reference architectures, non‐functional requirements (availability, performance, resiliency), and technical debt management. Change the Platform (Transformational Delivery) Modernize ERP/GL and FP&A/EPM: e.g., S/4HANA or Oracle Fusion roadmaps; planning/forecasting tooling; scenario modeling; driver‐based plans; close acceleration. Lead data & analytics for Finance: own the finance data model (Chart of Accounts, legal entity hierarchy, cost centers), semantic layers, and self‐service analytics for CFO, FP&A, and Business Unit finance partners. Embed AI/ML/RPA thoughtfully: journal anomaly detection, automated reconciliations, close‐task copilots, forecast augmentation, narrative generation-balancing innovation with control, auditability, and data privacy. Deliver with agility: product operating model, one‐week sprints when feasible, small stories, iterative releases, and measurable business outcomes. Run the Platform (Reliability, Controls, Service Excellence) SRE‐led operations: across ERP, FP&A, integrations, data pipelines: incident/problem/change management, observability (SLIs/SLOs), capacity planning, DR/BCP, access controls, and performance tuning. Financial controls and compliance: Internal controls over financial reporting, segregation of duties, audit readiness, data retention, regulatory reporting integrity, and change control rigor. Vendor & commercial management: RFPs, SOWs, SLAs, and performance scorecards for SaaS and managed services partners. Business Partnership & Influence Trusted advisor to Finance: -shape demand, clarify current‐state vs. target‐state, articulate principles, goals, anti‐goals, and milestones; present budget implications and value propositions to secure executive sponsorship. Point of escalation: for mission‐critical issues; communicate not just status, but direction and platform‐wide impact to senior stakeholders. Qualifications Essential Deep Finance Technology expertise: in asset management or capital markets finance: ERP Accounting/GL, subledgers (AP/AR/Fixed Assets), consolidations, management & statutory reporting, and FP&A (planning, forecasting, scenario and profitability analysis). Former software engineer or architect: with hands‐on experience in modern implementation and integration practices (APIs, microservices, streaming, event‐driven workflows, CI/CD, infrastructure as code). Vendor‐agnostic mindset: with a track record evaluating and integrating solutions across SAP/Oracle and leading FP&A/EPM platforms (e.g., Anaplan, OneStream, Adaptive), selecting based on outcomes, not brand. Data & analytics leadership: finance data modeling (COA, entities, hierarchies), semantic layers, BI platforms, and governing data quality at scale. AI/Automation literacy: in finance contexts: gen‐AI, ML, and RPA use cases; feasibility assessment; model governance (explainability, bias, privacy); and safe deployment. Proven global leadership: of internal teams and managed service partners (offshore/nearshore), including budgeting, capacity planning, and multi‐time‐zone delivery. Executive communication and stakeholder management: ability to engage CFO, Controller, FP&A head; set expectations; and serve as final escalation point. Agile & ITSM fluency: product operating model, backlog management, metrics/KPIs; ITIL‐aligned operations using platforms like ServiceNow. Nice‐to‐Have Experience modernizing SAP S/4HANA or Oracle Fusion Cloud: finance landscapes; migrating from on‐prem EPM to cloud FP&A. Familiarity with investment/portfolio data: (IBOR/ABOR), performance & attribution, and fees-bridging finance with front‐office data. Relevant certifications: SAFe/Agile leadership, cloud (AWS/Azure/GCP), ITIL, or finance systems (SAP, Oracle, OneStream, Anaplan). Education: Bachelor's/ master's in computer science, Engineering, Information Systems, or equivalent experience. PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance. Salary Range: $ 245,000.00 - $ 305,000.00 Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity
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$245k-305k yearly 4d ago
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CIO, Investments Tech & Analytics - Modernize & Lead
Pacific Asset Management, LLC
Information technology manager job in Newport Beach, CA
A financial services firm in Newport Beach is seeking a transformative leader as VP, Chief Information Officer, Investments. The role focuses on modernizing the investment technology landscape and collaborating with finance and risk management to enhance business growth. Key responsibilities include leading technology modernization initiatives, platform integration, and managing vendor relationships. Candidates should have senior IT leadership experience in investment management, strong knowledge of investment technology, and a bachelor's degree in a relevant field.
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$127k-213k yearly est. 5d ago
Director of Technical Services
Knorr Systems, Inc. 3.8
Information technology manager job in Santa Ana, CA
Now Hiring: Director of Technical Services
About Aquafinity
Aquafinity is a leader in delivering innovative aquatic system solutions designed for excellence, reliability, and sustainability. We serve a wide range of clients across commercial, institutional, and recreational sectors, providing top-tier water systems supported by unmatched technical expertise and customer care.
The Director of Technical Service plays a key leadership role within Aquafinity's Technical Services division, overseeing field operations, technician development, customer technical support, and project execution.
This individual will lead a team of skilled field technicians, manage complex installation and maintenance projects, and ensure service operations align with Aquafinity's standards of quality, safety, and customer satisfaction. The ideal candidate combines hands-on technical expertise with strong leadership and strategic operational management.
Key Responsibilities
Lead, train, and mentor field service technicians, promoting a culture of safety, accountability, and continuous improvement.
Oversee day-to-day service operations, including scheduling, workload management, and field efficiency.
Provide advanced technical support for internal teams and customers, including troubleshooting and training.
Manage multiple installation and maintenance projects, ensuring timely completion and adherence to company standards.
Serve as the primary technical contact for customers, ensuring exceptional service and issue resolution.
Support departmental budgeting, expense tracking, and revenue forecasting.
Identify opportunities for growth through enhanced service offerings and preventative maintenance programs.
Qualifications
Bachelor's degree in Construction Management, Engineering, or related field preferred.
15+ years of experience in aquatics, technical service, or project management.
Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or ability to obtain within 6 months).
Strong leadership and interpersonal skills with a proven ability to manage and develop teams.
Expert-level knowledge of aquatic systems, pumps, motors, filtration, and water chemistry.
Proficiency with ERP systems and project management tools.
Excellent communication, problem-solving, and organizational skills.
Why Join Aquafinity
Opportunity to lead a high-performing technical service team.
Collaborative environment focused on innovation, safety, and excellence.
Competitive compensation and benefits package.
Career growth and professional development opportunities.
Ready to lead with purpose and technical expertise?
Apply today to join Aquafinity as our next Director of Technical Service and help shape the future of our service operations.
$109k-155k yearly est. 3d ago
Information Technology Project Manager
Solugenix 4.1
Information technology manager job in Santa Ana, CA
IT Project Manager
Santa Ana, CA (Onsite)
Direct hire
JPC - 19744
We are looking for an IT Project Manager. This is a direct hire opportunity based out of Santa Ana, CA (Onsite).
The IT Senior Project Manager leads the planning, execution, and delivery of large-scale, cross-functional, and strategic technology initiatives. This role drives alignment between business objectives and technology outcomes, ensuring projects are delivered on time, within scope, and on budget, while maintaining enterprise standards for quality, security, and compliance.
As a senior leader, you will partner with executives and business leaders to define strategy, establish governance, manage high-impact programs, and mentor other project managers within the PMO.
Qualifications:
Bachelor's degree required; Master's degree preferred.
10+ years of progressively responsible project management experience leading enterprise-level IT and business transformation projects.
Proven success managing cross-functional teams, vendors, and stakeholders across multiple business units and geographies.
Experience working within regulated environments (e.g., SOX, data privacy, information security).
ERP implementation or cloud migration experience strongly preferred.
Additional Requirements:
Experience in publicly traded companies and familiarity with SOX compliance preferred.
Must be able to pass a drug screen following a conditional offer of employment.
Occasional travel may be required.
Core Competencies:
Mastery of project management methodologies and frameworks (predictive, agile, hybrid).
Executive presence with outstanding communication, negotiation, and stakeholder management skills.
Strong financial acumen with experience managing complex budgets and benefit realization.
Expertise in vendor management, contract negotiations, and risk management.
Skilled in project and portfolio management tools (e.g., MS Project, Jira, Power BI, Smartsheet).
Ability to operate strategically while managing tactical project details.
Certifications:
PMP or equivalent certification preferred.
Agile or Scrum certification a plus.
Responsibilities:
1. Strategic Planning & Delivery
Lead the end-to-end delivery of complex enterprise IT initiatives, including ERP implementations, infrastructure upgrades, integrations, and digital transformation programs.
Define and align project scope, objectives, success criteria, and KPIs with executive sponsors and key stakeholders.
Develop and maintain comprehensive program artifacts such as integrated project plans, RAID logs, stakeholder matrices, and executive dashboards.
Proactively identify, assess, and mitigate program-level risks and dependencies, ensuring strategic alignment and business continuity.
Oversee multiple concurrent projects; chair steering committees and governance forums to drive decision-making and accountability.
2. Stakeholder & Executive Engagement
Partner with senior executives, business units, and technical leaders to ensure initiatives support strategic business priorities.
Deliver executive-ready communications, including presentations, reports, and recommendations for leadership and Board-level visibility.
Build strong relationships across departments to promote collaboration, transparency, and timely issue resolution.
Lead change management and communication plans to support adoption and minimize disruption.
3. Vendor & Contract Management
Oversee strategic vendor partnerships and third-party engagements, including contract negotiation, SOWs, and performance management.
Lead RFP and proposal processes to ensure alignment with business needs, quality, and value.
Monitor vendor deliverables against SLAs and manage escalations to ensure compliance with project expectations.
4. Financial Management & Performance Measurement
Develop and manage multi-million-dollar budgets, forecasts, and financial reporting for complex projects and programs.
Track and manage actual versus forecasts, ensuring financial accountability and transparency.
Define, monitor, and report on key performance indicators (KPIs) and benefits realization to ensure projects deliver intended business value.
Conduct post-implementation reviews and lessons-learned sessions to drive continuous improvement.
5. Leadership, Mentorship & Continuous Improvement
Mentor and coach Project Managers, Business Analysts, and Scrum Masters, fostering a culture of accountability and excellence.
Contribute to PMO standards, frameworks, and best practices across predictive, agile, and hybrid delivery models.
Champion process improvement, automation, and innovation to enhance project efficiency and delivery consistency.
Model company values and promote a culture that reflects Safety, Customer Focus, Teamwork, Integrity, and being a Company of Choice.
Support Our Foundation Values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers.
Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $120,000 to $150,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.
Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
About the Client
Our client is a leading North American distributor of building materials.
About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world.
$120k-150k yearly 2d ago
Project Manager - SAP ERP Implementation
Evolve Partners
Information technology manager job in Orange, CA
Orange County, CA (Hybrid - 3-4 days onsite)
Full-Time, Permanent
Management Consulting
A leading consultancy is seeking a seasoned Project Manager to deliver a major SAP ERP implementation for a manufacturing business based in Orange County, CA.
This is a high-impact, client-facing role suited to someone with deep delivery experience and a consultative approach to leadership.
What You'll Be Doing
Lead SAP ERP implementation activities from planning through go-live
Own and execute cut-over planning from legacy systems to SAP
Coordinate test strategy and readiness across teams
Provide structure, pace, and clarity in a dynamic transformation program
Guide cross-functional teams while managing senior stakeholder expectations
Support a local onsite presence (3-4 days/week) in a manufacturing environment
What You'll Bring
Proven track record delivering SAP ERP projects (ECC or S/4HANA)
Expertise in cut-over execution and testing coordination
Strong communication and stakeholder management skills
Background in manufacturing or industrial sectors
Experience working in or alongside consulting/professional services
Based in Southern California or open to relocating for onsite work
Why This Role
You'll step into a critical delivery role on a high-visibility program, joining a consultancy that works shoulder-to-shoulder with clients to deliver lasting change. You'll be trusted to lead, supported to succeed, and challenged to think differently.
Ready to take the lead? Apply now for a confidential discussion.
$101k-152k yearly est. 3d ago
IT Project Manager
Git America, Inc. 3.4
Information technology manager job in Irvine, CA
GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations.
Role Description
This is a full-time on-site role as an IT Project Manager at GIT America, Inc.
The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of informationtechnology solutions on a day-to-day basis in Irvine, CA.
IT Project Manager
Salary Range: $60,000~$90,000 a year
Requirements
Team player who thrives on accomplishments both individually and as a shared team effort
Strong attention to deadlines and budgetary guidelines
Excellent presentation and communication skills
1 or more years of IT project management and software development
Bilingual in English and Korean
Proficient in MS Office applications (Excel, PowerPoint and Word, etc) and Jira issue management system
Physical Requirements
Normal office duties
Work may require occasional weekend and/or evening work.
Responsibilities
Manage IT development projects ( Server systems and Mobile Apps) from brief to finish
Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome
Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan
Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones
Report and manage costs and revenues of IT projects
Job Type & Work Schedule
Full-time, Monday to Friday
Employee Benefits
Health Insurance including medical, dental and vision
401K plan with company matching
Paid vacation and sick leave
Paid Holidays
Annual discretionary bonus
Complimentary lunch
Work Location
Irvine, CA 92602
If you are interested, please send your resume via email at **********************
Please state which position you are applying for in the subject heading.
GIT America Inc. is an Equal Opportunity Employer.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.
$60k-90k yearly 1d ago
Technical Manager, Traffic/ITS
Michael Baker 4.6
Information technology manager job in Santa Ana, CA
ITS PRACTICE
As a leader in intelligent transportation systems (ITS) and smart mobility, Michael Baker leverages transformative technologies to plan, design and deploy solutions that help agencies across the United States improve mobility, reduce traffic fatalities and improve safety. We contribute our technological expertise to advance the development of intelligent transportation, active traffic management, connected vehicle systems, tolling infrastructure and mobility-as-a-service to improve the quality of life within the communities we serve.
DESCRIPTION
Michael Baker International is seeking a skilled Traffic Signal & ITS Systems Integration Specialist to join our growing team in Santa Ana, CA. This role is essential in supporting traffic signal and Intelligent Transportation System (ITS) projects across multiple jurisdictions. You'll lead efforts in system integration, troubleshooting, and upgrades for traffic signal communications and control systems, while collaborating with local agencies and Caltrans to improve regional mobility. You'll also play a key role in mentoring staff and supporting team development.
RESPONSIBILITIES
Maintain, expand, and repair traffic signal communication and control systems.
Diagnose and resolve traffic flow and system issues; recommend and implement improvements.
Design and integrate ITS components including CCTV cameras, fiber optics, wireless interconnect, and Ethernet-based systems.
Upgrade and maintain central traffic management systems.
Collaborate with city engineers, technical staff, and Caltrans on multi-jurisdictional coordination and signal timing plans.
Provide system integration, signal timing, and implementation support for regional projects such as RTSSP.
Install and integrate signal hardware/software with agency central systems.
Deliver ongoing maintenance and support for traffic signal communications and ITS infrastructure.
Supervise and mentor junior staff, providing technical guidance and training to support professional growth.
Assist in developing team capabilities through knowledge sharing, training initiatives, and process improvement.
Support project planning and resource allocation to ensure efficient and timely delivery of services
PROFESSIONAL REQUIREMENTS
7-10 years' experience with traffic signal systems and ITS technologies.
Strong troubleshooting and integration skills for complex systems.
Familiarity with Caltrans standards and multi-agency coordination.
Ability to work collaboratively with public agencies and technical teams.
Experience with regional synchronization programs (e.g., RTSSP) preferred
Hands-on expertise in upgrading central traffic management systems preferred
Knowledge of serial and Ethernet-based communication systems preferred
COMPENSATION
The salary range for this position is $120,000-$190,000. This will be dependent on the experience and expertise of the incoming candidate. This role is also eligible for a discretionary bonus based upon corporate and individual performance
BENEFITS
We offer a comprehensive benefits package including:
Medical, dental, vision insurance
401K Retirement Plan
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Life, AD&D, short-term and long-term disability
Professional and personal development
Generous paid time off
#LI-AR1 #LI-HYBRID
$120k-190k yearly Auto-Apply 60d+ ago
IT Support Manager
Vinfast Us
Information technology manager job in Irvine, CA
The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations.
RESPONSIBILITIES & KEY ACTIVITIES:
Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts)
Provide IT support for large numbers of remote employees throughout US
Seek 3rd Party IT Support Vendors for remote locations
Manage IT Budget
Recruit, train and support help desk representatives and technicians
Manage the help desk team and evaluate performance
Establish best practices through the entire technical support process and set customer service standards
Ensure customer service is timely and accurate
Contribute to improving customer support by actively responding to queries and handling complaints
Follow up with customers to identify areas of improvement
Develop daily, weekly, and monthly reports on help desk team's productivity
Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations
Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved
Provide customer feedback to the appropriate internal teams like product developers
Create project plans to support longer-term projects
Work with the Vietnam IT team to understand and roll out Global IT initiatives
Look for ways to improve the existing process
Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software
$88k-126k yearly est. 60d+ ago
IT Support Manager
Vinfast Auto Ltd.
Information technology manager job in Irvine, CA
The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) Provide IT support for large numbers of remote employees throughout US Seek 3rd Party IT Support Vendors for remote locations Manage IT Budget Recruit, train and support help desk representatives and technicians Manage the help desk team and evaluate performance Establish best practices through the entire technical support process and set customer service standards Ensure customer service is timely and accurate Contribute to improving customer support by actively responding to queries and handling complaints Follow up with customers to identify areas of improvement Develop daily, weekly, and monthly reports on help desk team's productivity Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved Provide customer feedback to the appropriate internal teams like product developers Create project plans to support longer-term projects Work with the Vietnam IT team to understand and roll out Global IT initiatives Look for ways to improve the existing process Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software " />
Email Opening Apply Now Title
IT Support Manager
Category InformationTechnology Number of Openings 1 Location Irvine Head Office Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Description
The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations.
RESPONSIBILITIES & KEY ACTIVITIES:
* Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts)
* Provide IT support for large numbers of remote employees throughout US
* Seek 3rd Party IT Support Vendors for remote locations
* Manage IT Budget
* Recruit, train and support help desk representatives and technicians
* Manage the help desk team and evaluate performance
* Establish best practices through the entire technical support process and set customer service standards
* Ensure customer service is timely and accurate
* Contribute to improving customer support by actively responding to queries and handling complaints
* Follow up with customers to identify areas of improvement
* Develop daily, weekly, and monthly reports on help desk team's productivity
* Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations
* Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved
* Provide customer feedback to the appropriate internal teams like product developers
* Create project plans to support longer-term projects
* Work with the Vietnam IT team to understand and roll out Global IT initiatives
* Look for ways to improve the existing process
* Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software
Position Requirements
MINIMUM REQUIREMENTS:
* Bachelor's degree or equivalent experience in a related field
* Minimum 5+ years of experience in IT Support
* Experience in a start-up environment is a plus
* Strong communication skills, including the ability to be influential and persuasive with stakeholders
* Ability to effectively manage, develop, and train the service desk team
* Ability to travel in the future to conduct review or setup of IT systems in various locations in US
* Must be able to lift 30-50lbs if required
* Salesforce, SAP, Cloud-based (Google, AWS, MS Azure) experience is a plus
* Enterprise IT Support experience is a plus
* Ability to work with teams in various time zones
* Vietnamese as a secondary language is a plus
* Working knowledge of creating project plans in either Excel or MS Project
Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.
Open Date 12/5/2025 Req Number INF-25-00001 About the Organization Welcome to the Future of Mobility.
VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.
Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.
We welcome you to join the charge.
Starting at Salary Range $100,000 - $120,000 EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.
This position is currently accepting applications.
Apply Now
$100k-120k yearly 36d ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Riverside, CA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$72k-99k yearly est. 3d ago
IT Administrator
Biotec Dental Laboratory 4.7
Information technology manager job in Irvine, CA
BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential.
Key Responsibilities
Systems & Network Administration
Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment.
Manage user accounts, permissions, and access within various systems and applications.
Monitor network performance and ensure reliability, security, and minimal downtime.
Software & Application Support
Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems).
Ensure integrations between lab software and client systems operate smoothly.
Provide technical support and training to staff on hardware and software use.
Cybersecurity & Data Protection
Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption.
Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information.
Monitor systems for security breaches, vulnerabilities, and unauthorized access.
Equipment Management
Maintain inventory of all IT assets and ensure timely upgrades or replacements.
Coordinate repairs or vendor support for specialized dental equipment and technology.
Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems.
IT Support & Troubleshooting
Serve as the primary point of contact for all technical issues, providing timely resolution.
Document processes, updates, troubleshooting steps, and system changes.
Train new hires on equipment, systems access, and IT protocols.
$111k-140k yearly est. 28d ago
IT Systems Administrator
Mariners Church 3.7
Information technology manager job in Irvine, CA
Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can't-heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God's call in launching new congregations.
Job Description
Monitor and respond quickly to incoming requests related to IT issues
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Qualifications
3-5 years of system admin and/or helpdesk experience
Working knowledge of computer systems, PC repair, and network management
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Ability to deploy, configure, and support operating systems on desktop and mobile
Understanding and appreciation for information security within systems and user devices.
Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
Additional Information
All Mariners Church Staff:
Love Jesus and call themselves Christians.
Embrace a high biblical standard of personal conduct and lifestyle.
Agree to and adhere to the church's statement of faith and leadership commitment.
Attend Mariners Church.
We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment:
Health insurance (medical, dental and vision)
403b Retirement Saving Plan
Paid vacation
Paid time off to serve
Discounts at the Mariners Cafe and Bookstore
Tuition discount for Mariners Church Preschool
Opportunity to attend ministry events and conferences
Working alongside a community of supportive, like-minded believers
$65k-79k yearly est. 60d+ ago
Sr. Director IT, FICO Solution Architect
Monster 4.7
Information technology manager job in Corona, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
Step into the role of Sr. Director IT, FICO Solution Architect at Monster Energy and become the trailblazer of end-to-end solutions! You'll be steering the ship with a powerful vision for managing SAP architecture, design, and governance. Lead the charge in adopting cutting-edge Artificial Intelligence (AI) and automation technologies across the organization, collaborating with internal business leaders, IT, and external partners. Your mission? Supercharge employee productivity and tackle the electrifying challenges of our global supply chain. Ready to make an impact and ride the wave of innovation? Let's crank it up to Monster levels!
The impact you'll make:
Develop and execute IT strategies related to SAP FICO ensuring alignment with financial and business objective. Provide technology leadership and expertise to evaluate appropriate solutions and for software evaluations.
Build and lead a global SAP FICO team within modules such as General Ledger, Accounts Receivable , Accounts Payable, Asset Accounting , Financial Supply Chain Management, Bank Communication Management, and Treasury Management, as well as their integration with other SAP Modules.
Oversee the strategic planning, development, and implementation of SAP FICO applications to support business objectives.
Deliver on large scale SAP transformational projects partnering with cross functional teams and adhering to the project timelines.
Identify inefficient business processes and systems across finance and automate using digital solutions. Analyze business requirements, prioritize based on solution cost/benefit analysis, present to leadership, and lead successful implementation roadmap.
Develop and maintain strong relationships with vendors and partners to delivery best in class solution that fit's and enables business requirements.
Be an active member of the IT leadership team within the organization. Ensure that digital transformation roadmaps and strategies align with the overall organizational goals and objectives.
Partner closely with end-to-end solution verticals to understand requirements and ensure no business risk, quality and deliver the project on budget and timeline.
Who you are:
Prefer a Bachelor's Degree in the field of -- Business or related technical degree
Additional Experience Desired: More than 10 years of experience in an IT business applications organization.
Additional Experience Desired: More than 7 years of experience in working with SAP FICO, analytics and integrations.
Computer Skills Desired: Experience with SAP ECC/S4 in FICO area. Proven track record of leading SAP platform operations, hands on experience with S/4 implementations, stakeholder management skills, and a deep technical
knowledge of the SAP ecosystem. Preferred Certifications: N/A
Additional Knowledge or Skills to be Successful in this role: N/A
Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $182,250 - $243,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$182.3k-243k yearly 60d+ ago
IT Service Desk Ticketing System Administrator (Onsite: Artesia, NM. - REF1883T)
Citizant Inc. 4.5
Information technology manager job in Artesia, CA
The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations.
Primary Responsibilities
* Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows.
* Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations.
* Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity.
* Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management.
* Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements.
* Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms.
* Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies.
* Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions.
* Coordinate upgrades, patches, and version migrations with minimal disruption to operations.
* Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures.
* Provide user support and training for Service Desk staff and system stakeholders.
$87k-120k yearly est. 27d ago
IT Systems Administrator
Cfive Solutions, Inc.
Information technology manager job in Anaheim, CA
Job Description
Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments
Key Tasks and Responsibilities (What you will be doing!)
Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking
Installation and configuration of medium sized hybrid networks
Administration and maintenance of firewalls
Installation and configuration of Windows and Linux servers, often in virtual environments
Administration of analogous functions in cloud environments
Administration and maintenance of servers and common applications
Perform system backups and restorations, assist in the assurance of backup integrity
Schedule and coordinate system maintenance & upgrades
Provide technical support via telephone, chat, email support or tickets.
Installation and configuration of JAVA web application from customer environment
Qualities you must possess
Enthusiasm for installing and maintaining IT environments.
Continuous adherence to the highest level of ethical standards and all Company policies and procedures.
Ability to understand complex requirements
Attention to detail with good verbal and written communication
Preferred Skills and Experience
BS in Computer Science/Engineering from an accredited College/University
Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11
Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers
Working experience in day-to-day operations of LANs, WANs and VPNs
Working knowledge of Dell Server, Sonicwall, and Dell Switches
Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration
Working experience in Amazon AWS and Microsoft Azure
Working experience in Linux Servers with Dockers - Ubuntu and CentOS
Working knowledge of Jboss and Wildfly
Knowledge of working in Linux and MS Windows environments
Ability to work independently and in a team environment, using good judgment and initiative
Excellent written/verbal communication skills, time management and analytical skills
Ability to multi-task and switch tasks frequently throughout the day is a must
Additional Desired Skills and Experience
Public Safety domain and technology experience
iOS, Android Mobile deployments
NOSQL experience (e.g., MariaDB)
Oracle and SQL database script writing
Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium).
cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO.
cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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$68k-104k yearly est. 11d ago
Director of Technical Services
Aquafinity
Information technology manager job in Santa Ana, CA
NOW HIRING: Director of Technical Service
Lead with Purpose. Drive Technical Excellence. Make an Impact
At Aquafinity, we're redefining standards in aquatic systems and water management - delivering innovative, high-performance solutions for clients across industries. We're looking for a Director of Technical Service to lead our service operations with expertise, integrity, and vision.
If you're a hands-on leader who thrives on solving complex technical challenges, mentoring top-performing teams, and ensuring every project exceeds expectations, we want to hear from you.
About the Role:
As Director of Technical Service, you'll oversee all aspects of Aquafinity's field service operations - from technician development and project execution to customer support and operational strategy. You'll lead a talented service team, manage high-impact installation and maintenance projects, and serve as the go-to technical expert for both internal teams and customers.
This is a highly visible leadership role for someone who can balance field involvement with strategic direction - ensuring that Aquafinity's service division continues to deliver excellence, safety, and customer satisfaction.
What You'll Do:
Team Leadership & Development
Lead, train, and mentor a team of service technicians across multiple regions
Set performance standards, conduct evaluations, and drive professional growth
Foster a culture of safety, accountability, and continuous improvement
Technical Support & Training
Serve as the primary technical resource for internal teams and clients
Conduct on-site training and workshops to elevate technical expertise
Troubleshoot complex mechanical, electrical, and water quality challenges
Operations & Project Management
Oversee daily service operations, technician deployment, and scheduling
Manage multiple installation and maintenance projects simultaneously
Develop SOPs that drive consistency, quality, and efficiency
Monitor safety programs and ensure regulatory compliance
Customer & Business Leadership
Act as the key point of contact for all service-related client needs
Support preventative maintenance programs and service-based revenue growth
Contribute technical insight to business development and strategic initiatives
Financial Management
Assist in creating and managing departmental budgets
Forecast and track expenses and revenue
Identify opportunities for operational and financial improvement
What You Bring
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience)
15+ years of experience in the aquatics, service operations, or project management fields
Strong technical knowledge of aquatic systems, pumps, motors, filtration, and water chemistry
Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or willingness to obtain within 6 months)
Proven leadership and mentoring abilities
Proficiency with ERP systems and project management tools
Excellent communication, organizational, and problem-solving skills
Join Aquafinity and lead the way in delivering world-class service solutions that keep our clients - and our systems - running at peak performance.
Apply today to become our next Director of Technical Service.
$111k-170k yearly est. Auto-Apply 2d ago
IT Financial Crimes Development Manager
U.S. Department of Defense 4.4
Information technology manager job in Irvine, CA
The IT Financial Crimes Development Manager is responsible for designing, developing, and implementing strategic solutions to detect, prevent, and mitigate financial crimes including fraud, money laundering, sanctions violations, and bribery. This role combines technical expertise, regulatory knowledge, and leadership to drive innovation and operational excellence in financial crimes compliance programs.
Key Responsibilities and Duties
Leads the development of financial crimes detection and prevention frameworks.
Represents the organization in industry forums and regulatory discussions.
Collaborates with cross-functional teams to integrate compliance solutions into business operations. Monitors emerging threats and regulatory changes to adapt strategies accordingly.
Oversees the design and deployment of analytics tools, machine learning models, and automation to enhance financial crime detection.
Partners with IT and data science teams to ensure systems meet regulatory and operational requirements.
Ensures alignment with AML, sanctions, anti-bribery, and fraud regulations.
Conducts gap analyses and remediation planning for compliance deficiencies.
Supports audits, regulatory exams, and internal investigations.
Leads and mentors a team of financial crimes analysts and developers.
Serves as a subject matter expert and advisor to senior leadership.
Minimum Qualifications
5 years of experience in enterprise software development
Knowledge and understanding of Financial Crimes solutions
Preferred Qualifications
7 years of experience in FC technology solutions
Advanced knowledge and experience in AML, Fraud, Bribery, etc.
Educational Requirements
University (Degree) Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
8PL
$96k-124k yearly est. 1d ago
IT Financial Crimes Development Manager
Everbank
Information technology manager job in Irvine, CA
The IT Financial Crimes Development Manager is responsible for designing, developing, and implementing strategic solutions to detect, prevent, and mitigate financial crimes including fraud, money laundering, sanctions violations, and bribery. This role combines technical expertise, regulatory knowledge, and leadership to drive innovation and operational excellence in financial crimes compliance programs.
**Key Responsibilities and Duties**
+ Leads the development of financial crimes detection and prevention frameworks.
+ Represents the organization in industry forums and regulatory discussions.
+ Collaborates with cross-functional teams to integrate compliance solutions into business operations. Monitors emerging threats and regulatory changes to adapt strategies accordingly.
+ Oversees the design and deployment of analytics tools, machine learning models, and automation to enhance financial crime detection.
+ Partners with IT and data science teams to ensure systems meet regulatory and operational requirements.
+ Ensures alignment with AML, sanctions, anti-bribery, and fraud regulations.
+ Conducts gap analyses and remediation planning for compliance deficiencies.
+ Supports audits, regulatory exams, and internal investigations.
+ Leads and mentors a team of financial crimes analysts and developers.
+ Serves as a subject matter expert and advisor to senior leadership.
**Minimum Qualifications**
+ 5 years of experience in enterprise software development
+ Knowledge and understanding of Financial Crimes solutions
**Preferred Qualifications**
+ 7 years of experience in FC technology solutions
+ Advanced knowledge and experience in AML, Fraud, Bribery, etc.
**Educational Requirements**
+ University (Degree) Preferred
**Physical Requirements**
+ Physical Requirements: Sedentary Work
**Career Level**
8PL
Posting end date: 1/9/25
**Job Seeker Notice**
EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
Notice to Job Seekers (*********************************************************
**Pay Range** $165,814 - $214,999
EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.
We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.
$165.8k-215k yearly 32d ago
IT Financial Crimes Development Manager
Tiaa Bank
Information technology manager job in Irvine, CA
The IT Financial Crimes Development Manager is responsible for designing, developing, and implementing strategic solutions to detect, prevent, and mitigate financial crimes including fraud, money laundering, sanctions violations, and bribery. This role combines technical expertise, regulatory knowledge, and leadership to drive innovation and operational excellence in financial crimes compliance programs.
Key Responsibilities and Duties
Leads the development of financial crimes detection and prevention frameworks.
Represents the organization in industry forums and regulatory discussions.
Collaborates with cross-functional teams to integrate compliance solutions into business operations. Monitors emerging threats and regulatory changes to adapt strategies accordingly.
Oversees the design and deployment of analytics tools, machine learning models, and automation to enhance financial crime detection.
Partners with IT and data science teams to ensure systems meet regulatory and operational requirements.
Ensures alignment with AML, sanctions, anti-bribery, and fraud regulations.
Conducts gap analyses and remediation planning for compliance deficiencies.
Supports audits, regulatory exams, and internal investigations.
Leads and mentors a team of financial crimes analysts and developers.
Serves as a subject matter expert and advisor to senior leadership.
Minimum Qualifications
5 years of experience in enterprise software development
Knowledge and understanding of Financial Crimes solutions
Preferred Qualifications
7 years of experience in FC technology solutions
Advanced knowledge and experience in AML, Fraud, Bribery, etc.
Educational Requirements
University (Degree) Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
8PL
$110k-151k yearly est. 1d ago
IT Administrator
Valence 4.6
Information technology manager job in Garden Grove, CA
Reports to: Department Manager
Type: Full-Time
Schedule: 1st Shift
Responsible for supporting the company's network, computers, software, systems and technology
Job Description:
Manage and troubleshoot incoming I.T. support requests; including hardware, software, networking and peripheral device issue.
Experience configuring, managing and patching Windows based PCs and Servers.
Must have extensive knowledge of Microsoft Office suite applications.
Ability to track, order, manage and configure computer equipment and user accounts for varying services and systems.
Must have good organization and documentation skills and ability to prioritize work.
Experience setting up domain users, managing OU permissions and maintaining account and network passwords.
Experience managing security applications including enterprise AV, Backup and other software as well as familiarity with security best practices.
Able to work overtime as needed and/or support facilities after hours by phone or computer.
Firewall configuration
O365 administration
VOIP phone configuration
Mobile device management
Other duties as assigned
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability -Ability to accept responsibility and account for his/her actions.
Accuracy -Ability to perform work accurately and thoroughly.
Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
Communication, Oral -Ability to communicate effectively with others using the spoken word.
Ethical -Ability to demonstrate conduct conforming to a set of values and accepted standards.
Goal Oriented -Ability to focus on a goal and obtain a pre-determined result.
Honesty / Integrity -Ability to be truthful and be seen as credible in the workplace.
Initiative -Ability to make decisions or take actions to solve a problem or reach a goal.
Judgment -The ability to formulate a sound decision using the available information.
Responsible -Ability to be held accountable or answerable for one's conduct.
Reliability -The trait of being dependable and trustworthy.
Working Under Pressure -Ability to complete assigned tasks under stressful situations.
Time Management -Ability to utilize the available time to organize and complete work within given deadlines.
Physical Demands: Must be able to consistently lift, carry, push, and pull up to 50-75 lbs. This is a physically active job. That requires vision, average sight, touch, and MUST be able to wear PPE.
Education: Associate's Degree (two year college or technical school) Required, Field of Study: Information Systems
Experience: 3 plus years of experience in IT infrastructure
Computer Skills: Proficient in all MS applications
Certifications & Licenses: MCSA preferred
Benefits:
Compensation Range $30 to $ 37 per hour (DOE)
Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a Employer Match
Generous Paid Time Off program
8 Holidays and 1 Floater Holiday
On-the-job training
WORK ENVIRONMENT
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work to address urgent issues.
Valence Surface Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, Valence Surface Technologies participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.
This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.
$30-37 hourly 17d ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Colton, CA?
The average information technology manager in Colton, CA earns between $84,000 and $181,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Colton, CA
$123,000
What are the biggest employers of Information Technology Managers in Colton, CA?
The biggest employers of Information Technology Managers in Colton, CA are: