VP of IT Operations
Information technology manager job in Santa Rosa, CA
Akkodis is seeking a VP of IT operations in the San Francisco Bay Area. Please apply if you are interested!
As the VP of IT Operations, you will lead the strategy, delivery, and continuous improvement of the organization's core IT operations functions-Infrastructure, Network, Service Desk, and Store Technology. Your mission is to ensure seamless, scalable, and reliable technology services that power stores, warehouses, and corporate teams.
You will play a critical role in driving operational maturity across infrastructure platforms, enabling innovation while delivering consistent uptime and performance. This includes leading cloud modernization, SRE adoption, automation, and the integration of service management frameworks to support a growing retail footprint.
You will collaborate closely with Business Solutions, Security, and Data & Development teams to ensure that technology operations are aligned with business priorities and deliver measurable outcomes. The VP of IT Operations will report to the SVP, Chief Information Officer.
Responsibilities Include:
Strategic Leadership & Vision
Define and execute a 3-5-year vision for IT Operations aligned with enterprise goals and transformation programs
Translate enterprise objectives into roadmaps across infrastructure, service management, and store systems
Serve as a strategic partner to executive leaders, enabling operational readiness for business growth
Evolve traditional infrastructure and support into a product-aligned, service-oriented model
Core Infrastructure & Technology Operations
Lead enterprise-wide infrastructure services, including cloud, data center, network, end-user computing, and retail systems
Oversee store Point-of-Sale platforms, hosting infrastructure, and corporate application operations
Ensure 24×7 service availability and performance for all production environments, including peak retail periods
Drive platform observability, resilience, and standardization across store and enterprise technologies
Service Management & Operational Excellence
Build and mature ITIL-aligned practices (incident, change, problem, configuration)
Lead service desk transformation, knowledge management, and shift-left/self-service automation
Champion proactive incident management and RCA practices to reduce unplanned downtime
Establish and monitor operational KPIs including MTTR, SLA compliance, and customer satisfaction
People & Vendor Leadership
Lead and develop a high-performing team across infrastructure, service delivery, and retail systems
Build skills in cloud operations, automation, SRE, and field support
Establish clear performance goals, succession plans, and learning pathways
Manage strategic vendor and MSP relationships with outcome-based SLAs and governance
Financial & Portfolio Management
Own OpEx and CapEx budgets for infrastructure and operations; ensure alignment with business value
Drive efficiency through consolidation, automation, and vendor optimization
Partner with Finance and the PMO to forecast resource needs and support program delivery
Provide executive transparency into project readiness, spend, and ROI
About the Pay
Base Salary Range: $220,000 - $280,000 Annually
Annual Bonus Program
Equity
401(k) Profit Sharing
Medical, Dental, Vision & More!
Final compensation will be determined based upon experience and skills and may vary based on location.
About You
10+ years in IT infrastructure, service delivery, or enterprise operations
5+ years in senior leadership roles with strategic and operational accountability
Retail technology experience (POS, store infrastructure) strongly preferred
Bachelor's degree or equivalent combination of experience and education; advanced degree or MBA preferred
Hands-on, outcomes-oriented operations leader with deep infrastructure knowledge and a passion for delivering reliable, customer-focused services
Thrive in complex, fast-paced environments; bring discipline, structure, and strategy to every initiative
Lead with empathy, think at enterprise scale, and deliver technology that “just works”
Strategic and operational thinker who drives alignment across people, process, and technology
Skilled communicator who translates technical issues into business impact
Proven team builder and mentor who fosters a culture of accountability, ownership, and continuous learning
Effective in vendor negotiations, contract management, and partner collaboration
Able to operate with urgency while building long-term stability
High integrity, strong business judgment, and customer-centric mindset
Deep understanding of hybrid cloud operations (AWS/Azure/GCP) and platform engineering
Demonstrated success implementing SRE, automation, and ITSM/ITIL practices at scale
Experience managing large vendor ecosystems and support teams across multiple locations
Strong command of budgeting, forecasting, and multi-year investment planning
“Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client”
Technical Program Manager (Data Acceleration)
Information technology manager job in Dublin, CA
Title: IT Program Manager (Data Acceleration)
Duration: 2 year long contract (W2)
Required Qualifications
Experience: 8+ years in program management, with at least 3 years managing large-scale data acceleration or data transformation programs.
Technical Acumen: Strong understanding of data platforms, data engineering, and analytics ecosystems.
Vendor Coordination: Proven ability to manage multiple vendor teams in a complex delivery environment.
Leadership Skills: Exceptional stakeholder management, communication, and negotiation skills.
Problem-Solving: Ability to work through ambiguity and deliver results in fast-paced, evolving contexts.
Tools: Familiarity with program management tools (e.g., Jira) and agile delivery frameworks.
Job Description:
We are seeking an experienced Program Manager to lead the our client's Data Acceleration Program, a strategic initiative focused on accelerating data capabilities across the enterprise. This role requires a seasoned professional who can navigate complex, large-scale programs, manage multiple vendor pod teams, and collaborate effectively with diverse IT and business stakeholders.
Key Responsibilities
Program Leadership: Drive end-to-end delivery of the Data Acceleration Program, ensuring alignment with business objectives and timelines.
Vendor Management: Coordinate and oversee multiple vendor pod teams, ensuring accountability, quality, and timely deliverables.
Cross-Functional Engagement: Partner with IT teams, data engineering, architecture, and governance to ensure seamless integration and execution.
Ambiguity Management: Operate effectively in a dynamic environment with evolving requirements, providing clarity and structure where needed.
Governance & Reporting: Establish program governance, track progress, manage risks, and communicate status to senior leadership.
Budget & Resource Management: Monitor program budgets, optimize resource allocation, and ensure financial discipline.
Compensation: $55.00-65.00/HR
Energy Marshall, Data Centers
Information technology manager job in Hayward, CA
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.
Suffolk - America's Contractor - is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
Position:
Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs.
Responsibilities:
Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority
Involvement with all stored energy systems - gas, water, steam, air.
Organizing and scheduling Pre-Energization meetings
Confirming individuals working on energized / de-energized equipment are Qualified
Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard.
Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment
Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly.
Reviewing electrician and vendor AHA's.
Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment.
Tracking and confirming all required QA/QC is complete and documentation has been submitted.
Reviewing the daily Pre-Task Plan for energization activities.
Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces.
Confirming all pre-energization steps have been completed.
Conducting pre-energization daily walks with the electrician and project stakeholders.
Performing end-of-day walks for electrical equipment to confirm all systems are secure.
Confirming adherence to the LOTO plan and isolation requirements.
Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment.
Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment.
Qualifications:
BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education
Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems
Knowledge of pressurized mechanical lines, compressed gas and air.
Experience in construction and electrical commissioning standards and practices.
Experience communicating complex technical solutions and concepts to engineers and non-engineers.
Ensure audit site practices against written standards as part of assurance role.
Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Service Plumbing Project Manager
Information technology manager job in San Jose, CA
Are you a results-driven leader with a proven ability to manage service projects and build strong client relationships? Do you thrive in a fast-paced, dynamic environment where you can take ownership of projects and drive business growth?
As a Service Plumbing Project Manager, you will have the opportunity to leverage your expertise to actively seek out, design, coordinate, and oversee commercial plumbing service projects while managing a portfolio of key accounts. This role plays a crucial part in maintaining strong client relationships, retaining existing business, and generating new project opportunities that contribute to the continued growth and success of SVM's plumbing service department. In addition to managing the full lifecycle of service projects, you will help drive strategic account development and deliver solutions that align with our clients' needs.
What You Will Do
Develop and manage a portfolio of plumbing and piping accounts, specializing in service agreements, repairs, and commercial service projects.
Proactively generate new business through prospecting, cold calling, emails, and onsite meetings with prospective clients.
Build and manage a sales pipeline, tracking leads, proposals, follow-ups, and contract renewals, and provide regular updates in internal meetings.
Conduct regular job walks and inspections to evaluate plumbing and piping systems, gather site information, and recommend repair or project solutions tailored to client needs.
Prepare detailed proposals for new and existing clients, customizing scopes of work to meet client needs.
Oversee service projects from inception to completion, ensuring alignment with client expectations, budget, and timeline.
Manage project budgets, labor forecasting, job costing and material procurement to ensure financial performance and timely completion.
Coordinate with project teams and field technicians to discuss job progress, troubleshoot issues, and ensure project milestones are met.
Maintain all project documentation, including submittals, RFIs, change orders, purchase orders, and service reports, in an organized and accessible format.
Participate in bi-weekly service project meetings to discuss pending and ongoing projects, labor allocation and challenges.
Tracks and manage annual contract renewals, engaging with clients prior to expiration for repeat business.
Identify and pursue cross-selling opportunities for HVAC services by collaborating with internal partners to deliver comprehensive service offerings.
Collaborate with Engineering, Sales, and Operations teams to develop project scopes, ensure permitting and compliance requirements (e.g., Title 24) are met, and deliver seamless service execution.
Collaborate with vendors to compile project submittals, procure materials, ensuring accurate pricing, delivery dates, and specifications.
Maintain Work in Progress (WIP) reports and present financial updates in monthly accounting meetings.
Address customer inquiries and concerns promptly, and accurately, escalating when necessary.
Maintain a competitive edge by staying abreast of market trends, emerging technologies, and industry advancements within the assigned region.
Provide technical expertise and attend job walks as needed to support internal teams with plumbing-related solutions.
Conduct post-project follow-ups to address warranty issues, gather feedback, and identify additional service needs.
Create detailed design solutions based upon site surveys, design drawings and in collaboration with sales engineers and senior team members.
Collaborate with team members on unique opportunities or service contracts as required.
Assist with other duties related to Service Projects as business requires.
Education, Skills & Experience
3-5 years' experience as a Plumbing Project Manager, or equivalent 7-10 years of plumbing field management experience required.
High school diploma or general education degree (GED; or equivalent combination of education and experience) required.
Possesses a valid California's Driver's License and willing to submit to a DMV report a must
Proficient in MS Office (Word, Excel, and Outlook), AutoCAD, Revit, and Bluebeam highly preferred.
Proven expertise and comprehensive knowledge in plumbing, boiler, water treatment and process piping systems within diverse industries required.
Proven experience in managing and installing new plumbing installations from breaking ground to building completion highly preferred.
Proven experience in plumbing and/or boiler sales, estimating and system design highly preferred.
Ability to identify field conditions and communicate viable retrofit design options to vendor sales engineers and team members required.
Proven experience leading and developing small teams required.
Proven ability to manage a diverse range of project budgets a must.
Highly skilled in building relationships with customers a must.
Outstanding ability to effectively communicate both verbally and written a must.
Compensation & Company Benefits Include
This is a full-time exempt position. The compensation for this role is $100,000 - $140,000 and is based on experience and skillset.
Health: Medical / Dental / Vision / Life & Disability Insurance / FSA
Well-Being: Robust Maternity & Paternity Leave / EAP / Paid Holidays / PTO / Interactive Breakroom
Financial Wellness: Deferred Compensation Plan / 401k w/ Employer Contribution / Employee Referral Bonus / “Positive Pulse”
Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities
Physical Requirements
As a Plumbing Service Project Manager in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below:
This role may involve physical activity including walking, standing, and driving while moving around the office and visiting construction sites.
This role may be required to lift equipment, materials or tools up to 50 lbs.
This role may be required to work at elevated heights and in various work conditions when overseeing installations and other project processes.
This role may be required to navigate through confined spaces such as mechanical rooms, crawlspaces, or attics.
This role may require reviewing and interpreting architectural drawings, schematics, blueprints and other technical documents related to plumbing projects.
This role may work in various environments, including construction sites, commercial buildings, etc.
This role may require the use of personal protective equipment (PPE) during job walks and site visits.
Who We Are
At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We're a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level.
Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success.
Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence.
At SVM, we don't just focus on work-we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.
Data Center Incident Response Manager - San Jose
Information technology manager job in San Jose, CA
About the team The Data Systems Infrastructure (DSI) team sits within the global technology structure and supports the company's fast growth by building and operating hyper-scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services, making sure they are scalable and are reliable.
Job Description
We are seeking a technically skilled and detail-oriented professional to serve as a front-line responder for incident detection, triage, and response across infrastructure, facilities, and security operations. The ideal candidate will possess a solid foundation in IT, infrastructure, or engineering disciplines, with experience in critical environments and the ability to analyze incidents, identify patterns, and drive long-term improvements. This role requires composed performance under pressure, data-driven thinking, and a proactive approach to continuous improvement and operational resilience.
Responsibilities
* Serve as the first responder in the IRC Operation Center, detecting and responding to events across infrastructure, facilities using tools such as Server Automation, Data Center Infrastructure Management, Network monitoring, Grafana, and related systems.
* Respond promptly to events including but not limited to:
* Environmental systems (e.g. high temperature, humidity, power fluctuations or failures)
* IT infrastructure (e.g. server performance issues, network outages, system failures)
* Facility and environmental alerts relevant to operations.
* External Facing Services (e.g. colocation maintenance notices, service requests from CDN partners, and critical notifications)
* Conduct detailed investigations to diagnose the root cause of events, assess their impact, and determine appropriate response actions.
* Monitor and analyze detected events, accurately classify incidents based on potential or actual customer impact, and proactively communicate risks. Coordinate timely escalations by notifying and collaborating with relevant support teams to ensure swift incident resolution.
* Monitor incident response performance against agreed SLAs, ensuring timely alerts and notifications.
* Manage incidents calmly and efficiently, performing in-depth investigations to determine root causes and impacts, while promptly engaging and coordinating with the designated resolver teams to facilitate timely resolution.
* Draft detailed incident reports and conduct post-mortem reviews to document lessons learned.
* Generate regular reports to deliver comprehensive insights into the effectiveness of incident response and recovery processes.
* Analyze trends and patterns in events to identify opportunities for improvement and optimization
* Own and drive the Incident, Problem, and Change Management processes in alignment with ITIL or internal ITSM frameworks.
* Develop and maintain a comprehensive library of Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), runbooks, and operational guides to ensure consistency and readiness across teams.
* Lead or support continuous improvement projects aimed at enhancing incident response capabilities, operational security, system reliability, and overall infrastructure performance. Collaborate with cross-functional teams to implement engineering solutions and process optimizations.
* Provide technical and operational leadership to the incident response center team, ensuring consistent performance and adherence to best practices.Minimum Qualifications
* Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.
* Strong technical background with prioritized experience in Data Center Facility Operations Center (DC FOC) management. Experience in IT infrastructure, network operations, or systems monitoring is also desirable.
* Proven ability to analyze complex systems, investigate incidents, and identify root causes effectively.
* Familiarity with monitoring and alerting tools such as Grafana, Nagios, or similar platforms.
* Experience in incident and problem management processes, with the ability to drive corrective actions and coordinate cross-functional teams.
* Excellent troubleshooting skills and the ability to work calmly under pressure during critical incidents.
* Strong communication skills to draft reports, conduct reviews, and liaise with technical and non-technical stakeholders.
Preferred Qualifications
* 5 years of experience in IT environments-such as data centers or enterprise systems-combined with hands-on incident and problem management experience.
* Proactive mindset with a focus on continuous improvement and operational excellence.
* Proven ability to perform effectively under pressure and within tight time constraints to resolve issues and meet deliverables.
* Hands-on experience with ticketing systems, monitoring tools such as Grafana, server infrastructure, and data center systems.
* Working knowledge and/or certifications in one or more of the following:
* ITIL Foundation
* CompTIA Server+
* Schneider Electric Data Center Certified Associate (DCCA)
* Cisco Certified Network Associate (CCNA)
* Project Management Professional (PMP)
* Data Analytics and Visualization tools or methodologies
* Demonstrated experience in driving or contributing to improvement projects focused on operational efficiency, security enhancements, or infrastructure reliability.
* Ability to manage multiple tasks and projects, ensuring timely delivery and alignment with organizational goals.
* Strong adaptability and problem-solving skills in ambiguous and rapidly changing environments.
* Willingness to be on call during weekends, nights, and holidays.
Data Center Strategy & Planning Manager
Information technology manager job in Fremont, CA
We are looking for a Data Center Strategy & Planning Manager with experience in developing infrastructure strategies and programs to join the Strategic Planning team within the Data Center organization. In this role, you'll be part of the team that builds Meta's global data center roadmap, develops end to end infrastructure scaling strategies, and develops plans to drive efficiency in our infrastructure that set the direction for one of the fastest growing platforms in the world. As a Data Center Strategy & Planning Manager, you will be accountable for driving investment decisions that cover billions of dollars and help scale our data center footprint efficiently to meet our growing product and service needs. This is a unique opportunity where you will be responsible for developing and leading transformational strategic initiatives and capacity programs from inception, evaluating trade-offs, and driving recommendations to executive leadership, and taking them through implementation. This is an individual contributor role, where you're at home rolling up the sleeves and being in the details, as well as being experienced to think big picture, project manage complex initiatives, and influence partner teams to change the status quo. This is a highly cross functional role where you will be expected to partner with our data center capacity stakeholders (capacity engineering, network engineering, construction, site selection, site & facility operations, network, finance).
Minimum Qualifications
* Bachelor's degree in a directly related field, or equivalent practical experience
* Bachelor's degree in a management, technical or engineering field
* 16+ years of experience working in Infrastructure/Cloud/Hardware with a background in Strategy, Capacity Planning, Supply Chain Optimization, technology strategy consulting
* Experience distilling various data points into actionable insights and recommendations, to quickly separate signal from noise for executive communication and decision making
* Business acumen and intuition, with the experience to form and refine hypotheses into an actionable analysis and recommendation
* Problem solving and strategy skills, including expansive opportunity identification and framing of complex/ambiguous problems
* Experience in completing multiple cloud/infrastructure/hardware efficiency or optimization projects
* Technical experience in infrastructure, hardware or similar designs
* Experience collaborating and working with internal and external organizations and individuals
Preferred Qualifications
* Masters Degree
Responsibilities
* Leverage technical experience and expertise, to Identify and build large transformational programs and initiatives across Infrastructure that scale Meta's Data Center footprint efficiently
* Develop new Data Center planning strategies that focus on driving improvements in reliability, and achieve cost and operational efficiency including reductions in deployment times, improvements in data center power utilization, and service placement optimizations
* Optimize network, hardware and DC infrastructure footprints to drive efficiency
* Develop detailed project evaluation plans for data center plan evolution and set the pace to drive closure
* Apply quantitative techniques, develop decision scenarios and trade-offs to drive multi-billion dollar infrastructure decisions at the highest level in the organization
* Own the communications strategy for data center planning decisions which includes executive level and detailed project briefs and status updates
* Use technical judgment to drive new project evaluations, technology reviews and proposals building consensus
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Data Center Project Controls Schedule Program Manager
Information technology manager job in Mountain View, CA
_corporate_fare_ Google _place_ Reston, VA, USA; Austin, TX, USA; +8 more; +7 more _laptop_windows_ Remote eligible **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
**In-office locations: Reston, VA, USA; Austin, TX, USA; Papillion, NE, USA; Moncks Corner, SC 29461, USA; New York, NY, USA; San Francisco, CA, USA; Sunnyvale, CA, USA.**
**Remote location(s): California, USA; Illinois, USA.**
**Minimum qualifications:**
+ Bachelor's degree in Civil Engineering, Construction Management, Architecture, Finance, a related technical field, or equivalent practical experience.
+ 5 years of experience in program or project management.
+ 5 years of experience as a schedule lead/planning lead within a data center, technical, or construction-related environment.
+ 3 years of experience with scheduling tools, including Oracle Primavera P6, for data centers or similar infrastructure projects.
+ 3 years of experience with project financial control principles, including earned value management.
**Preferred qualifications:**
+ Master's degree or MBA in Construction Management, Engineering, or Business with a focus on project management, or a related field.
+ Experience in vendor management and effectively utilizing an extended workforce resource model for scheduling and project controls deliverables.
+ Knowledge of general construction market conditions and current industry trends relevant to international development projects.
+ Knowledge of project management information systems like eBuilder.
+ Ability to set strategy, collaborate, and influence across multiple levels of organization, with documented leading cross-functional process improvements.
**About the job**
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
As a Data Center Project Controls Schedule Program Manager, you will provide program leadership for technical initiatives and execution, with a core focus on scheduling and control. Your main function will be to establish and maintain robust scheduling processes, ensure the development and support of accurate baseline schedules for the program, and conduct in-depth search schedule management for specific projects as needed. You will act as the eBuilder Schedule Controls Process Owner and be responsible for the overall ownership, updates, and maintenance of all program schedules, ensuring project outcomes align with strategic organizational objectives.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* .
**Responsibilities**
+ Establish, implement, and maintain the standardized global schedule controls process and tools within the eBuilder platform to ensure consistency and accuracy across all data center programs.
+ Lead the development, maintenance, and continuous analysis of the integrated program baseline schedule, ensuring alignment of project milestones, dependencies, and overall program objectives.
+ Conduct detailed schedule risk assessments and critical path analysis for high-priority or delayed projects, providing data-driven recommendations to program leadership to mitigate risks.
+ Manage and direct the extended workforce/vendor scheduling resources, ensuring high-quality schedule deliverables and effective utilization of the project controls the resource model.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** .
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
Data Center Infrastructure Supply Planning Analytics Manager
Information technology manager job in Sunnyvale, CA
+ As a Global Networking Supply Planning Program Manager, you will be responsible for validating demand forecasts and providing timely short-term and long-term demand signals and purchase orders to vendors for the client's Networking Supply Chain business under the technical infrastructure organization.
+ Ensuring timely availability of all required materials and effective inventory management are key aspects of this role.
+ In this position, you will collaborate with cross-functional groups to align internal demand requirements with external supply capabilities.
**Responsibilities:**
+ Validate demand forecast to ensure that there are no major changes to demand within the frozen time window.
+ Manage procurement in line with allocated budget.
+ Validate supply plan and ensure that materials are delivered on time with minimal delivery performance and quality issues.
+ Responsible for supply planning metrics for the suppliers managed.
+ Identify the root causes for metrics misses and implement short-term and long-term solutions.
+ Responsible for effective reporting of the data (forecast, supply plan, metrics etc) to internal and external stakeholders.
+ Support the operational excellence objectives by ensuring material availability for internal customer orders.
+ Collaborating with the data teams to validate the accuracy of data sources used for supply chain management.
**Experience:**
+ Minimum 5 years of experience in supply chain.
+ Experience in Supply Chain Management, Manufacturing, Operations, or Supply/Demand Planning.
+ Strong foundational knowledge in data networking architectures and physical network components.
+ Experience with supply / inventory planning, reverse supply chain, labor/deployment planning in large scale data center infrastructure domain (compute, storage or networking) - networking experience preferred.
**Skills:**
+ Data analysis skills (Excel/GSheets, SQL, Slides)
+ Supply Chain Management
+ Program Management
+ Applications experience - MRP systems such as O9, Kinexi
**Education:**
+ Bachelor's degree or equivalent practical experience
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior IT Support Manager
Information technology manager job in Brisbane, CA
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.
In the role of the Senior IT Support Manager, you will be leading the IT Support team which is responsible for providing all aspects of end-user systems administration and support including incident resolution, request fulfillment, problem-solving, root-cause analysis, and systems configuration. This is an onsite position at our headquarters office and you will have the opportunity to use your knowledge of Windows and Mac computers to provide white-glove service and support to our users. You will administer multiple IT systems and applications, including AD, Azure AD, M365, and more. The service level requirements are high with a 24x7x365 lab operation and a fast-paced environment. The ideal candidate will have an owner's mindset, and be able to work on issues, changes and projects, in support of IT's vision and goals.
This position is based on-site in Brisbane, CA
Key Responsibilities:
* Lead and mentor the IT Support team, fostering a collaborative environment and ensuring high-quality technical support.
* Work with vendors for licensing and contracts management.
* Provide laboratory, office, and remote users technical support via remote tools, phone, email and chat.
* Develop and implement IT policies and best practice guides to enhance service delivery.
* Consistently strive to provide the ultimate client experience by being responsive and empathetic to users' IT issues.
* Prioritize, schedule, and resolve service desk incidents and requests in a timely and efficient manner.
* Provide support for account and group administration of on-premise and cloud-based applications.
* Diagnose and resolve hardware and software issues, guiding staff through steps.
* Testing and documentation of new solutions and processes to continually improve IT services and support.
* Ability to train end users on IT applications and systems as needed.
* Provide support on lab systems, label printers, copiers, and other electronics as needed.
* Participate in evaluations of new software, hardware, and tools.
* Assist with strategic initiatives providing input into IT processes, procedures, and service level development.
* Participate in decisions regarding downtime impact on users through accurate communication, planning of scheduled downtime, and quick problem resolution.
* Creation of knowledgebase articles and documentation as required.
* All other duties as assigned by management.
Required Qualifications:
* Education: HS Diploma/GED required, Associates Degree or higher preferred
* 5+ years of experience in IT Support management
* Experience working with AD, M365/O365 Admin Centers, application provisioning, and troubleshooting.
* Experience with ServiceNow or other ITSM platforms.
* Knowledge of networking fundamentals.
* Must have strong customer service skills with an ability to communicate technical issues to non-technical users.
* Available to provide on-call, after-hours support for priority tickets as needed.
Preferred Experience:
* Experience with Intune/Endpoint Manager, or other endpoint management systems.
* Experience with Windows Server, Microsoft 365, SharePoint.
* IT certifications such as Microsoft, ITIL, ITSM, A+, Network+, etc.
Additional Details:
Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.
Our competitive Total Rewards package for US Employees includes:
* Competitive base salary and incentive compensation
* Health and welfare benefits, including a gym reimbursement program
* 401(k) savings plan match
* Employee Stock Purchase Plan
* Pre-tax commuter benefits
* And more!
* Please refer to our page to view detailed benefits at **********************************
In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it's an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.
CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.
By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.
* We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.*
Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy
This is the anticipated base salary range for candidates who will work in Brisbane, California. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.
San Francisco Bay Area Roles:
$135,000 - $175,000 USD
IT Systems Engineer Manager
Information technology manager job in San Francisco, CA
Scale AI is seeking an experienced IT Systems Engineering Manager to lead the design, development, and operation of our expanding SaaS and infrastructure ecosystem. In this role, you'll have the opportunity to shape the technical roadmap and guide modernization efforts across our systems, tools, networks, and support operations. You'll play a key role in evolving our identity and access management (IAM) strategy, moving the organization toward a modern zero trust approach that balances security and usability. This role offers the chance to champion operational excellence and IT security while meaningfully improving the employee experience-reducing friction, increasing reliability, and helping teams work more efficiently. The ideal candidate will drive automation at scale, including the thoughtful use of AI to eliminate repetitive work for both the IT organization and the broader company.
You will:
Bring deep, practical experience in IT engineering, networking, IAM, enterprise AI, and endpoint management, with a proven track record of delivering results in complex, fast-paced environments.
Define, prioritize, and execute IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale.
Partner closely with the Security organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data.
Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement.
Consult with stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies.
Partner with Workplace teammates and lead office build outs as the company expands operations.
Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations.
Offer direction, guidance, and training to global IT staff, fostering a culture of learning and growth.
Deploy and manage solutions across offices in multiple timezones and countries.
Ideally you'd have:
7+ years of experience working in IT engineering, overseeing high-impact projects.
3+ years of people management experience leading multiple technical teams, distributed across multiple geographies.
Excellent communication, leadership, decision-making, and project management skills.
Proven experience in operating and managing security, automation technology, and automation programs. Including experience in configuring, deploying, and leading:
Implementation and governance of cloud-based identity and access management (IAM), and identity provider (IdP), including Okta, Google Workspace, and Microsoft Azure AD (Entra ID), SSO, SAML, and SCIM across enterprise environments.
Mobile Device Management systems (MDM), such as Jamf and Microsoft Intune Experience working on the IT aspect of common compliance frameworks, such as SOC2, ISO27001, and others.
Nice to haves:
You have worked in a fast-paced, high-growth startup environment.
Experience with AWS Lambda functions or GCP Cloud Functions
Knowledge and experience in infrastructure as code tools (such as Terraform), information security and security engineering is a plus.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of San Francisco is:$163,800-$204,750 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Auto-ApplyIT Systems Engineering Manager
Information technology manager job in Palo Alto, CA
We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO-replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.
We are seeking a hands-on IT Systems Engineering Manager to lead, build, and scale our internal IT systems team. This role will oversee security, compliance, endpoint management, and AI-driven initiatives that improve efficiency, strengthen our defenses, and modernize our technology operations.
The ideal candidate is a strategic yet technical leader who can drive enterprise level system reliability, automation, and compliance while developing a team that supports both innovation and security across the organization.
What You Will Do
Team Leadership & Strategy
Build the Systems Engineering function and eventually lead a growing team.
Set the strategic roadmap across infrastructure, security, and AI.
Provide technical guidance and oversight as the team scales.
Security & Compliance
Own company-wide security and compliance (SOC 2, ISO 27001, NIST).
Manage identity, access, endpoint protection, and security monitoring.
Maintain compliance through policies, audits, and documentation.
Systems & Endpoint Management
Oversee endpoint configuration and monitoring (Kandji, Intune, Jamf).
Manage integrations across Okta, Rippling, and core SaaS systems.
Build automation for asset tracking, reporting, and compliance.
AI & Automation
Lead adoption of AI and automation to boost efficiency and security.
Evaluate and implement emerging technologies and predictive tools.
Operational Excellence
Oversee network infrastructure and office build-outs.
Manage vendor relationships and IT deployments.
Define performance metrics, uptime standards, and SLAs.
What You Will Bring
7+ years of experience in IT systems or infrastructure engineering, including 3+ years in a leadership or management role.
Proven track record in security and compliance program ownership, including audits and framework implementation (SOC 2, ISO 27001, or similar).
Hands-on experience with:
Okta, Google Workspace, Rippling, and SaaS integrations
MDM/EMM platforms (Kandji, Intune, or Jamf)
Security and compliance tools (Vanta, Drata, CrowdStrike, etc.)
Automation scripting (Python, PowerShell, or equivalent)
Deep understanding of zero-trust architecture, identity governance, and endpoint management.
Strong leadership skills with the ability to scale a team and drive cross-functional initiatives.
The salary for this position ranges from $160,000 -$190,000 depending on experience and qualifications.
Why ALSO.
We're passionate about helping the world find a better way to get there-wherever it is you're headed.
We're located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.
Together we're working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.
Perks and Benefits
Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.
Flexible time off.
401(k) match.
Auto-ApplyData Center Capacity Delivery Manager
Information technology manager job in San Francisco, CA
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As a Data Center Capacity Delivery Manager at Anthropic, you'll serve as the critical bridge between our infrastructure strategy and the delivery of leased and partnered data center capacity. You'll validate deal readiness, coordinate complex stakeholder relationships, maintain regular reporting and status tracking, andensure seamless transitions from project inception through operational readiness. This role offers a unique opportunity to shape how Anthropic secures and activates the compute infrastructure needed to train and deploy frontier AI systems, working at the intersection of real estate, construction, and cutting-edge AI infrastructure.
Responsibilities:
* Confirm deal readiness and serve as the gatekeeper to validate transaction viability from Letter of Intent (LOI) through lease execution, ensuring all predevelopment, planning, technical and business requirements are met before commitment
* Partner with landlords and developers post-deal to serve as Anthropic's primary point of contact, coordinating across internal stakeholders, tracking construction progress, and facilitating critical information exchange between development partners and Anthropic stakeholders
* Represent Anthropic in key technical and operational decisions required by partners during the development process, ensuring our infrastructure requirements are met while maintaining strong partnerships
* Drive seamless handoffs to operational state with heavy focus on engagement across networking and deployment teams, enabling rapid workload turn-ups and minimizing time-to-production
* Prepare and present regular executive reporting on progress versus plan for facility development, supporting forward capacity planning and strategic decision-making
* Identify and mitigate risks throughout the delivery lifecycle, proactively addressing blockers that could impact timeline, cost, or technical requirements
* Develop and refine standardized processes and playbooks for facility delivery, driving continuous improvement as Anthropic scales its infrastructure footprint
You may be a good fit if you:
* Have 5+ years of experience managing data center delivery, construction projects, or infrastructure deployment at scale
* Have a strong understanding of the end to end (dirt to delivery) data center development process to include entitlements and permitting, planning and supply chain, execution, commissioning, and handover.
* Possess strong project management skills with a track record of coordinating complex, multi-stakeholder initiatives from inception to operational handoff
* Have experience working with landlords, developers, or construction teams in data center or critical infrastructure environments
* Excel at stakeholder management and can effectively communicate technical requirements to both internal teams and external partners
* Are comfortable operating in ambiguous, fast-paced environments where you need to define processes while executing
* Have strong technical fluency to engage meaningfully with networking, power, and infrastructure teams
* Can balance attention to detail with strategic thinking, ensuring both tactical execution and alignment with long-term capacity plans
It's a bonus if you:
* Have experience with hyperscale data center environments or co-location facilities
* Understand AI/ML infrastructure requirements, including high-density power and advanced cooling systems
* Have worked in high-growth tech companies managing infrastructure expansion
* Possess experience with capacity planning or infrastructure operations handoffs
* Are familiar with lease negotiations, construction contracts, or real estate development processes
The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.
Annual Salary:
$270,000-$290,000 USD
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
Auto-ApplyAI Integration & IT Application Administrator
Information technology manager job in Redwood City, CA
The Team
Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Central Operations & Partners team provides the support needed to push this work forward.
Central Operations & Partners consists of our Brand & Communications, Facilities, Finance, Infrastructure/IT Operations/Business Systems, Initiative Operations, People, Real Estate/Workplace/Facilities/Security, Research & Learning, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI's progress toward achieving its mission to build a better future for everyone.
Our Central Tech team provides technology and security support for CZI and our grantees. We believe that Engineering, IT and Security are most effective when in sync and learning from each other on a daily basis. Across our three pillars of Infrastructure, Security, and Grantee & Partner Support, we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes, constantly innovate to optimize operations, provide first-class support, and build solutions to enable the scale and execution of our business partners' strategies and initiatives.
As an AI Integration & IT Application Administrator on the Central Tech team, you will work cross-functionally within CZI's Central Tech teams, and across the organization to deploy modern solutions that drive the work behind our mission.
The Opportunity
This AI Integration & IT Application Administrator role offers the exciting opportunity to drive technical unification across collaboration and productivity tooling at CZI and the Chan Zuckerberg Biohub. This is a highly cross-functional role focused on bringing AI technologies and integrated systems to life in a way that improves productivity and collaboration across the org. You'll work at the intersection of engineering, infrastructure, and IT administration. This is a growth-minded role with broad exposure, ideal for someone excited to help shape how AI tools and employee platforms come together.
What You'll Do
Build and launch AI-powered tools, agents, and internal workflows that support collaboration, decision-making, and operational efficiency across engineering, operations, and research teams
Set up and manage AI development environments and automation tools and internal platforms that support prototyping, deployment, and scaling of AI solutions
Partner with stakeholders to design and optimize AI workflows, including code assistants, secure API routing, GCP integrations, and custom processes
Integrate external and internal systems into secure, auditable, and reliable toolchains
Extend core collaboration platforms (Slack, Google Workspace, Atlassian) through lightweight automation and scripting (e.g., Google Apps Script, Slack Workflows, Jira Automation)
Maintain shared systems for search, discovery, and cross-platform access that reduce time-to-knowledge and eliminate workflow fragmentation
Support basic administration, scaling, and management of collaboration platforms with an emphasis on enabling autonomy and reducing operational overhead
What You'll Bring
Demonstrated experience designing and deploying AI-powered tools, including intelligent agents, search systems, and workflow automation at scale
Proficiency with AI orchestration tools and frameworks multi-agent systems, and Model Configuration Platforms (MCPs)
Strong proficiency with developer enablement platforms supporting internal prototyping, deployment, and integration
Proficiency in Python, JavaScript, and API integration for building and automating end-to-end workflows across internal systems
Familiarity with enterprise AI ecosystems such as Google, Anthropic, and OpenAI, and experience integrating these platforms securely and effectively
Working knowledge of collaboration and productivity platforms such as Atlassian, Slack, and Google Workspace, including administration and support tasks
Strong communication skills and comfort working across cross-functional teams to drive clarity and adoption
Ability to balance experimentation and prototyping with long-term maintainability, management, and documentation
Compensation
The Redwood City, CA base pay range for this role is $158,000 - $217,800. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process.
Work Mode
As we grow, we're excited to strengthen in-person connections and cultivate a collaborative, team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month, approximately 3 days a week, with specific in-office days determined by the team's manager. The exact schedule will be at the hiring manager's discretion and communicated during the interview process.
Benefits for the Whole You
We're thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible.
CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.
CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them.
Paid time off to volunteer at an organization of your choice.
Funding for select family-forming benefits.
Relocation support for employees who need assistance moving to the Bay Area
And more!
If you're interested in a role but your previous experience doesn't perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.
Explore our work modes, benefits, and interview process at *******************************
#LI-Hybrid
Auto-ApplyDirector, Portfolio Management - Information Systems
Information technology manager job in Santa Clara, CA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Digital Technology
We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them.
Come join the Digital Technology IT Portfolio Management Office (PMO) team and work with a talented group of portfolio strategists and program managers ServiceNow transformation programs. This team is responsible for driving, through best-in-class portfolio and program management, enterprise initiatives that enable ServiceNow Sales, Marketing, Services and Channel businesses with advanced technology and analytics. As a member of the DT PMO team, you will be instrumental in delivering some of the most innovative and cutting-edge strategies, technologies and products to market. We are truly a team, supporting each other and celebrating our successes!
This position reports to the VP, Portfolio Management Office
Key responsibilities
* Strategic alignment and execution - Provide strategic advice and support to DT leadership, ensuring all initiatives align with and support the company's overall mission and long-term business goals.
* Portfolio governance - Guide the process for evaluating, prioritizing, and approving new initiatives, and maintain the overall portfolio roadmap.
* Financial and resource management - Oversee capital planning, budget allocation, and resource management to ensure investments deliver maximum business value and ROI.
* Process and methodology development - Establish and maintain standard project management methodologies, governance structures, and best practices across the organization
* Performance monitoring - Track and report on portfolio performance, key performance indicators (KPIs), and other metrics to guide data-enabled outcomes for the executive team
* Risk and change management - Manage and escalate portfolio-level risks and obstacles that could impact strategic initiatives.
* Stakeholder management - Act as a strategic advisor to executives, providing guidance on investments and reporting on portfolio status, risks, and issues.
* Team administration - Direct, mentor, and develop PMO team members, including project and portfolio owners, to build organizational capability.
Qualifications
Required skills and experience
* 15 years of portfolio and program/project experience, including work in a cross-functional PMO setting
* Portfolio and program experience in a large (ideally global) Enterprise Tech or Global Enterprise setting
* Proven experience guiding teams and influencing stakeholders at an executive level.
* Deep understanding of portfolio, program and project management concepts, methodologies, and best practices.
* Ability to develop and implement functional strategies and policies that support the PMO's vision.
* Experience with capital planning, budget management, and financial reviews for large-scale initiatives.
* Strong ability to communicate effectively and build relationships with various departments and principals
Preferred
* Priority given to those with relevant certifications in project management or agile
For positions in this location, we offer a base pay of $170,300 - $298,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
IT Systems Administrator
Information technology manager job in San Mateo, CA
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
About this role:
This onsite IT Systems Administrator position at Skydio's HQ involves providing end-to-end technical support across Linux, Windows, and Mac systems, managing Okta and Workspace One, and supporting network operations alongside the network engineer. Key responsibilities include troubleshooting, system automation, and infrastructure management using Terraform and scripting languages (Python, Bash). The ideal candidate will be a proactive team player with strong technical and interpersonal skills, focused on optimizing processes, supporting colleagues, and maintaining a reliable IT environment.
Location: This is an office-based position that requires 5 days/week onsite at Skydio HQ in San Mateo, CA.
Key Responsibilities:
* Utilize network troubleshooting tools (Wireshark, tcpdump) to diagnose and resolve network performance issues
* Write scripts (python, bash) to automate recurrent IT and onboarding tasks
* Use Terraform for infrastructure automation, managing Infrastructure-as-Code (IaC) to streamline provisioning and system management
* Administer and improve Okta for access, provisioning, SSO, MFA, and automation workflows
* Provide escalated support for complex IT issues and act as a technical mentor to junior staff
* Manage JumpCloud for device compliance, policy enforcement, and scripting
* Provide support to our network engineer when needed, assisting with tasks like configuring switches, and wireless networks, and troubleshooting connectivity issues
* Provide hands-on support for hardware diagnostics, system provisioning, and patch management
* Collaborate with the IT team and other departments to implement best practices and continuously improve workflows
* Document processes, configurations, and troubleshooting procedures to maintain clear and thorough technical records
What makes you a good fit:
* A degree in Computer Science, Information Technology, or a related technical field, or equivalent hands-on experience
* Minimum of 4 years of hands-on technical experience, supporting Linux, Windows, and Mac environments
* Industry certifications such as CompTIA A+, Network+, Linux+, are a plus
* Expertise in Okta administration and identity management, including workflows and group management:
* Single Sign-On (SSO), Multi-Factor Authentication (MFA), and user provisioning
* Proficiency in configuring and administering Okta Identity, including user lifecycle management, group management, and policy enforcement
* Implementing and maintaining role-based access control (RBAC) using Okta to manage user permissions
* Knowledge of federation protocols such as SAML and OAuth, and the ability to implement federated identity solutions using Okta
* Strong knowledge of Jumpcloud, including device management and automation
* Expertise in scripting and automation using languages like Python or Bash to streamline system administration tasks and reduce repetitive manual work
* Experience with Terraform for infrastructure management and automation
* Knowledge of network infrastructure fundamentals, including TCP/IP, DNS, DHCP, and VLANs, with the ability to troubleshoot and maintain network performance using advanced tools
* Strong problem-solving skills with a focus on automation, efficiency, and a passion for continuous improvement in processes and infrastructure
* Excellent communication skills, able to collaborate effectively with non-technical staff and foster respect and professionalism across all levels
* A proactive attitude toward identifying opportunities for system and process improvement, with a focus on automation
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $110,000 - 150,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
* Compensation for certain positions may vary based on the position's location.
#LI-AS1
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************
Auto-ApplyIT Support Manager
Information technology manager job in San Francisco, CA
The main duties that this person will be preforming:
- Manage the HelpDesk and Desktop support team - Support messaging and collaboration needs for the company - License and vendor management - Asset management and distribution
Responsibilities:
Excellent interpersonal relation skills
Mentor and develop team members to reach their potential
Deep understanding of Active Directory, Windows 7 and 8
Support Macs in a Windows environment
Strong Windows fundamentals (DNS, DHCP, User/Group permissions structures, etc.)
Support 12x5 call center - application, PBX, and service providers
Coordination of WAN optimization strategies to boost performance of collaboration framework (primarily Microsoft Lync)
Able to build, support, and train users on collaboration systems (such as Confluence)
Proficiency with Cloud technologies - especially Amazon Web Services
Experience or understanding of HIPAA compliance requirements
Familiarity with Cisco technologies and VPN solution
Familiarity with VMware and Linux a strong plus
Qualifications
About you:
Able to provide a premier level of service to all employees, regardless of platform or location
3+ years IT management in a fast paced, dynamic environment
6+ years in Information Technology
Built and managed VOIP phone system supporting a call center (preferably Avaya)
Built and managed Lync in an on-premise or hybrid environment with Office 365
Bachelor's Degree in Information Technology, Computer Science, or other related discipline
Information Technology Professional
Information technology manager job in Oakland, CA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Systems Administrator
Information technology manager job in South San Francisco, CA
PURPOSE OF JOB: The IT Systems Administrator is focused on managing, troubleshooting, licensing, and updating hardware and software assets. The incumbent ensures that appropriate measures are proactively followed in response to unforeseen issues such as downtime or vulnerabilities. The System Administrator collaborates with other members of IT Operations in the implementation of security technologies and secure practices, and in the areas of network infrastructure, Active Directory, Mobile Device Management (MDM), Security Awareness Training, Identity Manager (SSO), Compliance, Help Desk services, and other assigned projects.
MAJOR DUTIES AND RESPONSIBILITIES:
* Administers enterprise applications such as Active Directory, Intune, JAMF, Okta, Microsoft 365, SharePoint, Slack, Zoom, DocuSign, Envoy, 1Password, etc.
* Manages R&D laboratory applications to support the chemistry, biology, and the vivarium teams.
* Configures Windows and Mac computers for new hires and hardware replacement using automation tools such as JAMF and Intune.
* Manages the Mobile Device Management (MDM) applications (Intune and JAMF)
* Creates and manages system permissions and user accounts.
* Administers IT systems such as the Help Desk, CrashPlan, Spanning, Telephone System, etc.
* Provides the first level of IT support for RAPT's workforce, including C level.
* Supports the department with budgeting and purchasing IT assets.
* Procures computer equipment and software for the Company.
* On- and off-boards of workforce members.
* Maintains inventory of hardware and software resources.
* Monitor and ensure unauthorized or suspicious activity is logged, detected, and responded to appropriately.
* Assists the IT Director in the areas of Information Security, GDPR, FDA 21 CFR Part 11 and SOX compliance programs.
* Continues to learn to maintain awareness of new technology, potential threats, and countermeasures.
* Manages multiple Information Technology projects.
May also include:
* Assist the IT Director in areas of GxP systems, e.g., computer validation, testing, etc.
* Assist the IT Director in reviewing and updating policies and procedures.
* Serve as a technical escalation point for hard to solve issues.
* Develop strong internal relationships with staff members.
* Interfaces with all levels of personnel.
* Other duties as assigned.
EDUCATION REQUIREMENTS:
* Bachelor's degree in computer science, engineering, mathematics, or equivalent work experience.
EXPERIENCE REQUIREMENTS:
* 5+ years of Information Technology experience.
* 5+ years working with Active Directory and Microsoft 365.
* 2+ years of Microsoft Intune and JAMF experience
* 2+ years of experience working with Windows and Mac operating systems.
* Medium to high network knowledge and experience.
* Self-starter with strong task management skills, able to operate effectively in RAPT's dynamic, and fast-paced environment
* Strong communication and collaboration skills to interact with technical and non-technical personnel.
OTHER QUALIFICATIONS:
* Working experience in lab environment for biotech or pharmaceutical industries highly desirable
* Advanced knowledge of Active Directory, GPOs, FSMO roles, DNS, DHCP, etc.
* Information Security best practices experience.
* Familiarity with one or more of the following frameworks NIST Cybersecurity, ISO 27001/2, SOC 2, etc.
* SOX, and GxP compliance experience a plus.
* PowerShell scripting.
* Linux administration a plus.
* ManageEngine Active Directory and Microsoft 365 reporting tools.
* In-depth background in IT, e.g., network infrastructure, Active Directory administration, SSO, etc.
* Specialization in Systems Administration, managing, troubleshooting, licensing, and updating hardware and software assets.
* Vulnerability and Patch Management
* Must be available for all urgent IT issues that could arise.
* Must be willing to work after business hours to support network and systems maintenance routines.
California law requires pay information in job postings. The specific rate will depend on the successful candidate's qualifications, prior experience, and other relevant factors. The estimated annual pay range for this position is $121,100 (entry-level qualifications) to $149,400 (highly experienced).
IT Administrator
Information technology manager job in San Francisco, CA
Job Description
IT Administrator
CA | GA | NY | CR
Sherwood is a civil and environmental engineering firm that is committed to investing in and embracing people, communities and the environment.
Our team has delivered net zero energy and net zero carbon systems, net positive water systems, resilient coastlines, natural resource protection, green streets, living roofs and more for thousands of clients in the region and across the globe. We specialize in sustainable infrastructure, water management strategies, green building design, and systems based solutions for infrastructure and landscapes. Our focus is on the conservation and management of the consumption of all site resources - carbon, energy, water, and waste. We've worked on over thirty award-winning projects, and our work has been published locally and internationally.
Founded in 2003, our award-winning projects include Hudson Yards in New York (the largest private real estate development in U.S. history), San Francisco Better Streets Plan, Greater New Orleans Urban Water Plan, and revitalization of the iconic waterfront Brooklyn Bridge Park.
Our mission is to engineer an environmentally and socially regenerative planet. Will you join us?
INFORMATION TECHNOLOGY (IT) ADMINISTRATOR
We have an immediate need for an exempt, full-time IT Administrator to work at our San Francisco headquarters, Napa, or Petaluma. The IT Administrator will assist with various IT duties under the direction of the Director of Technology and must be able to support all staff, regional offices, subtenants, studios, and subsidiaries.
Essential Functions:
Oversee the provisioning and deployment strategy of laptop and IT peripheral assets across all company locations to ensure operational readiness and standardization.
Manage the end-to-end lifecycle of laptop and IT peripheral hardware configuration and issuance for all staff members and remote sites, ensuring compliance with company security policies.
Utilize specialized technical knowledge to diagnose, analyze, and resolve complex, high-impact technical issues, often requiring independent judgment and advanced problem-solving techniques.
Oversee IT Onboarding and Offboarding procedures, ensuring the security, compliance, and efficiency of user access and asset management.
Serve as a subject matter expert for enterprise-level peripherals and conferencing solutions, advising staff on advanced features and developing user training and best practices
Manage in-person organization, inventory management, and secure storage of IT equipment and supplies, including making purchasing recommendations and documenting asset lifecycle
Execute the technical logistics of all desk and office relocations, ensuring minimal disruption to operations and optimal setup of the network and computing infrastructure.
Assist with the development of standard operating procedures
Perform proactive routine maintenance and system checks
Create and organize IT documentation
Assist staff with use of Printers, Plotters and Scanners
Assist staff with remote conferencing solutions
Assist with access control system, alarm system, and video monitoring solutions
Other duties as assigned
Job Qualifications:
Maintain confidentiality and security of sensitive company and client information
Works well and communicates effectively with others
Operate a wide variety of computer hardware and software as well as standard office equipment and quickly learn the use of new technologies and applications
Ability to analyze and solve problems
Ability to read, interpret and collect technical documents
Ability to prepare reports, correspondence and memos
Maintains accurate and complete records
Works independently under general supervision, uses initiative and good business judgment
Ability to plan, organize, and prioritize, multi-task and use time effectively
Ability to read and interpret written information, and follow instructions
Ability to perform in a high pressure, quick and dynamic environment
Must clear a background check
Ability to travel once or twice a month
Skills and Experience:
Bachelor's degree and minimum 2 years working IT experience or 5+ years of experience in the IT industry
Must possess excellent written and verbal communication skills
Working knowledge of Windows and Mac operating systems
Working knowledge of Microsoft applications (Word, Excel, Access, Visio)
Working knowledge of Google Workspace Administration
Skills and Experience Preferred:
OS
Windows 10 & 11
Windows Server 2016+
Active Directory management
MacOS 15 Sequoia
Networking
TCP/IP Networking
Beginner Firewall management
Software
Installing and configuring named-user and network licensing
Working knowledge of remote monitoring and management solutions
Programming
PowerShell
Microsoft VBScript
Work Environment:
Open office-noise level in the workspace is generally moderate
Travel by flight and/or vehicle to remote offices
Physical Demands:
Frequently required to sit and use a computer
Regularly required talk and hear, and stand and walk
Must be able to occasionally lift and/or move up to 50 lbs.
What We Offer
Own a part of the firm with ESOP eligibility after one year
Flexible working - with every other Friday off
Competitive Health plans, including PPO and HMO options, Dental and Vision plans
Learning and Development stipend to use as you see fit
Generous PTO and 8 paid holidays
Automatic 401k enrollment
Fun team events, lunches and happy hours to get to know colleagues outside of work
A tangible opportunity to truly help the environment!
Compensation
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Sherwood Design Engineers, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,000 to $135,000 The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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IT Systems Administrator (Japanese Bilingual)
Information technology manager job in Santa Clara, CA
Our semiconductor client is seeking a hybrid IT Systems Administer for a full time position. The role requires this individual to be fully bilingual Japanese. In addition, the position is hybrid, 3-4 days onsite in Santa Clara. The IT Systems Administrator plays a pivotal role in delivering secure, reliable, and high-performing IT services. This hands-on role blends end-user support, infrastructure administration, security operations, and site ownership, ensuring operational excellence across multiple IT domains. You will collaborate with cross-functional IT teams, act as the primary on-site IT owner, and drive continuous improvement using Information Technology Infrastructure Library (ITIL) and best-in-class tools.
IT Service Delivery & Support
Deliver efficient, high-quality IT services aligned with business needs and SLAs
Maintain exceptional customer satisfaction through proactive support and clear communication
Provide Smart Hands support: hardware installs, troubleshooting, testing, and maintenance
Provide technical assistance to staff, troubleshoot issues, and train employees on IT and security best practices.
Facilities Oversight
Serve as the primary IT point of contact for the physical offices
Assume full ownership of all site-specific IT operations, assets, and performance
Coordinate with IT teams to ensure seamless site integration and uptime
Cloud & Endpoint Administration
Administer Office 365 suite (Exchange, Teams, SharePoint, OneDrive)
Manage Microsoft Intune, Entra ID (Azure AD), Security Center, and Purview
Deploy and manage Windows devices via Microsoft Autopilot
Administer Jamf Pro for iOS fleet management, security, and compliance
Support and optimize iOS and Windows environments for engineering productivity
Security Operations & Incident Response
Oversee cybersecurity measures including firewalls, intrusion detection, endpoint protection, and patch management.
Monitor Security Operations Center (SOC) alerts using SIEM and Microsoft Defender
Perform Tier 1 / Tier 2 incident response: investigate, contain, mitigate, and document security events
Administer and monitor access control systems, CCTV, alarm systems, and badge management.
Protect sensitive IP, design data, and semiconductor R&D assets
System & Infrastructure Administration
Maintain servers, networks, storage, and critical applications
Ensure high availability, performance, and disaster recovery readiness
Support engineering tools, EDA software environments, and design workflows
Enterprise Application Management
Maintain secure internal websites and intranet platforms using modern web technologies
Manage and maintain 3rd-party applications, ensuring stability, updates, and integration with core systems
Manage enterprise applications with scalable architecture, multilingual UI support, and secure access controls
IT Service Management (ITSM) & Governance
Implement and manage ITSM processes (incident, problem, change, request) using tools like Zendesk
Apply ITIL v4 best practices to streamline service delivery and maturity
Track KPIs, generate reports, and drive service improvement plans (SIPs)
Documentation & Continuous Improvement
Maintain comprehensive, up-to-date documentation of systems, configurations, and procedures
Identify automation opportunities, process gaps, and efficiency gains
Champion adoption of industry best practices and emerging technologies
REQUIRED SKILLS AND QUALIFICATIONS
Technical Skills
Microsoft 365 Administration: Intune, Entra ID, Autopilot, Security Center, Purview
Mobile Device Management (MDM): Jamf Pro administration support
Operating Systems: Deep expertise in Windows 11 and iOS
Security Tools: SIEM, EDR (Defender), incident response workflows
Networking Basics: TCP/IP, VLANs, VPN, Wi-Fi troubleshooting
ITSM Platforms: Zendesk, ServiceNow, Jira, or similar
Web & Application Development:
Proficiency in Pleasanter customization, REST APIs, and workflow automation
Secure internal web development (HTML/CSS/JavaScript, .NET, or similar)
3rd-party application integration and lifecycle management
Scalable, multilingual enterprise app architecture
Scripting/Automation (preferred): PowerShell, Bash, Python, or JAMF API
Certifications (preferred)
Microsoft: MD-102, AZ-104
CompTIA: Security+ (SY0-701), CySA+ (CS0-003)
Apple: Jamf Certified Admin or Jamf Certified Expert
ITIL 4 Foundation
Preferred Qualifications
Experience supporting EDA tools (Cadence, Synopsys, Mentor) or semiconductor metrology workflows
Familiarity with zero-trust security models and IP protection
Background in regulated environments (SOX, NIST, ISO 27001)
Experience with infrastructure as code (IaC) or configuration management
Hands-on experience with Pleasanter
Proven ability to deliver multilingual, user-friendly internal tools for global teams
EDUCATION AND EXPERIENCE
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
3-5+ years in IT systems administration with a focus on end-user support, security, and cloud/endpoint management
Hands-on experience in semiconductor, hardware design, or field service-heavy environments (preferred)
Proven track record in site-level IT ownership and cross-team collaboration