Information technology manager jobs in Davenport, IA - 31 jobs
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Information Technology Manager
Information Technology Analyst
Information Technology Professional
Information Technology Systems Manager
Service Desk Manager
Service Delivery Manager
Information Technology Team Leader
Information Technology Operations Manager
Information Technology Infrastructure Manager
Information Technology Administrator
Senior Information Technology Engineer
Technical Services Manager
Technician System Specialist
Network Manager
Service Desk & Managed Services Manager
Saige Partners LLC
Information technology manager job in Davenport, IA
We strive to be Your Future, Your Solution to accelerate your career!
Contact Clint Lester at ************************* to learn more about this opportunity!
Technical Environment: Active Directory, O365, Networking, Scripting, Apple products (big plus), Telecom/VoIP (big plus)
Role Overview
This role blends deep technical expertise with people leadership and operational ownership across Service Desk, escalations, and proactive Managed Services delivery.
The ideal candidate is a hands-on technical leader who enjoys serving as an escalation point while also mentoring engineers, building structure, and improving service consistency. This position is designed for someone who values technical depth but is motivated to amplify their impact by leading people and optimizing how work gets done.
Key ResponsibilitiesTechnical Leadership & Escalation Management
Act as the senior escalation point for complex, high-impact Service Desk and Managed Services issues
Provide technical leadership during incidents, outages, and service-impacting events
Lead root cause analysis efforts and ensure corrective actions are identified, documented, and implemented
Establish, reinforce, and evolve technical standards across support and managed services teams
Managed Services Oversight
Oversee day-to-day delivery of managed services, including monitoring, patching, alert response, and maintenance
Ensure managed services activities are executed consistently and meet defined service expectations
Partner with engineering and security teams to align services with client requirements and risk tolerance
Identify recurring issues and drive initiatives to reduce reactive work and improve service reliability
People Management & Mentorship
Directly manage engineers across Service Desk and Managed Services functions
Coach and mentor engineers on troubleshooting methodology, technical growth, and professional communication
Conduct regular one-on-one meetings, performance reviews, and career development planning
Foster a culture of accountability, ownership, and continuous improvement
Operational & Process Ownership
Own and evolve operational workflows across Service Desk and Managed Services
Define and maintain procedures, runbooks, escalation paths, and minimum technical standards
Improve consistency in ticket handling, documentation, and client communication
Partner with leadership to enhance efficiency, service quality, and scalability
Cross-Team & Stakeholder Collaboration
Serve as a key liaison between Service Desk, Managed Services, Security, and Leadership teams
Communicate technical risks, trends, and improvement opportunities to leadership
Support capacity planning, prioritization, and service maturity initiatives
Required Qualifications
Strong background in IT engineering, support, or managed services environments
Proven experience handling complex technical escalations across systems, networks, and endpoints
Experience mentoring or leading engineers in a formal or informal capacity
Excellent communication, organization, and prioritization skills
Demonstrated interest in transitioning into or growing within a management role
Preferred Qualifications
Experience working in an MSP or managed services environment
Background in owning or improving operational processes and documentation
Familiarity with monitoring, patching, and automation platforms
Experience with incident, change, or service management frameworks
What Success Looks Like
Fewer repeat escalations due to effective root cause resolution
Consistent, predictable handling and escalation of Service Desk issues
Proactive, well-documented, and reliable managed services delivery
Continuous technical and professional growth of engineers
Clear visibility for leadership into service health, risks, and trends
$74k-112k yearly est. Easy Apply 12d ago
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Manager, IT Operations
Bitco Insurance Companies 3.5
Information technology manager job in Davenport, IA
BITCO Corporation is currently seeking a Manager, IT Operations to join our IT Operations team in Davenport, IA. BITCO provides quality insurance services to special industries including construction, forest products, and oil & gas. This is eligible for a hybrid work schedule.
Position Summary:
The Manager, IT Operations is responsible for overseeing all aspects of BITCO's Service Desk, Mainframe Administration, and Production Control policies and processes. This is a key role combining hands-on technical activities with leadership responsibilities, managing a team of service technicians, vendors/partner relationships, mainframe administrators, and department wide policies and processes utilizing metrics in each respective area.
Primary Responsibilities:
Directs and supervises the work of Computer Operator Mainframe Support, Service Technicians, and vendors/partners specific to these areas, including the quality, quantity and timeliness of work to meet departmental and organizational goals and objectives
Manages the day-to-day work assignments of these teams, completion/updating of tickets, work distribution/balancing, and implements QA processes to ensure customer satisfaction
Focuses on the reporting of efficiency and effectiveness of Service Desk operations
Oversees the ticketing system to ensure issues are triaged, assigned, and resolved in a timely and accurate manner across the department
Serves as the point-of-escalation for aging, complex, high-priority, or recurring technical issues that cannot be resolved by the front-line team members
Prepare reports and maintain detailed metrics across the organization to ensure we are responsive to the business and IT Leadership has visibility to reported issues in their areas
Establishes and maintains service desk policy and processes such as incident management, problem management, change management, and production control management based on ITIL framework
Defines, tracks, and analyses key performance indicators/metrics such as first call resolution rate, aging, MTTR, SLA adherence, ticket volume by category, escalation rate, trend analysis, and customer satisfaction (CSAT) score including reports to demonstrate performance and identify trends across all of IT.
Facilitate quarterly service desk reviews with HO functional leaders and virtually with Regional Office leaders to understand needs of their teams
Ensure the Service desk maintains a comprehensive and up-to-date knowledge base, troubleshooting guides, procedures, and solutions to common issues
Analyze trends in tickets to identify recurring issues and recommending long term improvements to IT portfolio serving the business
Collaborate across the company to ensure smooth IT onboarding and offboarding processes for employees within the organization; this includes ensuring auditable processes are complete, appropriate accounts and permissions are provisioned, workstations setup, and initial training complete, ensuring exiting employee processes are efficiently completed, user accounts deactivated, and collection of all company owned IT assets
Directly manage a team of computer operators, to include shift management, nightly job processing, production application monitoring, and initial response to mainframe production issues
Implement an effective production monitoring environment and issue escalation processes through runbook documentation
Communicate and coordinate across organization to implement an effective and auditable change management and production control/major problem review (MPR) process governing all production issues
Plan, communicate, and coordinate routine maintenance activities, such as system IPLS, software patching, hardware upgrades, etc.
Supervise the execution and monitoring of production batch jobs insuring scheduled jobs run on-time, and utilize automation tools where possible. This includes all production issue responses and restart procedures to minimize business impact.
Serve as a BITCO IT Management liaison with a number of vendors/partners we use across the Service Desk and Mainframe administration to ensure system availability and accessibility. Perform quarterly business reviews to ensure SLAs are contractually fulfilled.
Manage, partner, and work to ensure our IT environments, processes, and policies meet all regulatory and internal compliance standards (SOX, PCI, GITC, SDLC). Serve as a point-of-contact during internal and external audits.
Manage the consistent review, updating, and testing of our disaster recovery plan across IT to ensure the organization can quickly recover from a number of business impacting events
Maintain up-to-date documentation of all operational procedures, system configurations, and incident resolution protocols
Take an active role in BITCO's modernization journey to ensure the integrity, inventory, documentation, and management of our mainframe applications, reports, jobs, and data as it relates to migration and decommissioning.
Consistently and constantly demonstrate experience, without management oversight, in project management, executive communication, management by metrics, customer service, and personnel management
As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO's mission, values, and culture.
Performs other duties as assigned
Qualifications:
Bachelor's degree in computer science, related field, or equivalent experience required
At least 10+years' experience in IT operations required, prior experience leading technical team members
Minimum 5+ years' experience managing IT employees across multiple disciplines
Proficient and experience with the following:
Company IT and HR policies.
Various IT security-related regulatory requirements
IT security logging and monitoring strategies.
Deployment and use of sophisticated IT security monitoring tools.
Ability to identify risks, risk mitigation opportunities, and resistance, welcome constructive conflict, and build solutions
Excellent communication, interpersonal, and presentation skills; ability to work effectively with all levels of the organization
Proven ability to appropriately handle sensitive data and maintain confidentiality
$97k-121k yearly est. 23h ago
IT Manager - Manufacturing Systems
Knowhirematch
Information technology manager job in Davenport, IA
Compensation: $90,000-$110,000 + Bonus + Relocation Assistance
A large-scale manufacturer of high-value metal products is seeking an experienced IT Manufacturing Manager to lead technology operations at its flagship North American facility. This role is responsible for managing mission-critical IT environments that support 24/7 production, ensuring operational stability, project success, and full compliance with industry regulations.
The ideal candidate is a hands-on technical leader with deep knowledge of manufacturing systems, strong project management skills, and the ability to align IT solutions with business priorities.
Key Responsibilities
Leadership & Operations
Direct and guide production support teams, project deployment teams, and offshore development teams.
Maintain and oversee manufacturing applications and critical IT environments to ensure continuous plant operations.
Partner closely with Finance, Engineering, Operations, and corporate IT leaders to align priorities.
Manage vendor and supplier relationships, including contract resource onboarding.
Project & Financial Management
Deliver IT projects on time, within scope, and within budget.
Lead strategic planning sessions with business stakeholders to prioritize initiatives.
Own capital budgeting processes, including documentation, forecasts, and expense tracking.
Proactively identify and mitigate risks, escalating issues as needed.
Compliance & Systems
Ensure compliance with SOX, ITAR, DFARS, and other regulatory requirements.
Support internal/external audits and Disaster Recovery testing.
Manage system integrations between manufacturing applications and enterprise platforms.
Lead initiatives in B2B Commerce and EDI deployments.
Innovation & Improvement
Inspire teams to generate new ideas that improve IT and business outcomes.
Drive process improvements, automation, and technology adoption to increase efficiency and reduce risk.
Requirements
Qualifications
Education: Bachelor's degree from an accredited institution.
Experience: 5-7 years in IT leadership or IT Manufacturing roles.
Technical:
COBOL (required).
SQL/PLSQL and database query tools (SQL Developer/SQL+).
Experience with VB.Net, C#, Java, or C.
Familiarity with manufacturing IT systems (including HR-related modules such as overtime/attendance).
Compliance: Must meet ITAR requirements (U.S. Citizen, Permanent Resident, Political Asylee, or Refugee).
Skills: Strong leadership, communication, and business process knowledge within manufacturing.
$100k-136k yearly est. Auto-Apply 60d+ ago
Help Desk Manager | Service Desk Manager
Robert Half 4.5
Information technology manager job in Davenport, IA
Information technology manager job in Davenport, IA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$64k-88k yearly est. 23d ago
Technologies Service Manager
Tri-City Group 4.3
Information technology manager job in Davenport, IA
Tri-City Group is seeking a Technologies Service Manager for an immediate opening in Davenport, IA. The Technologies Service Manager is responsible for overseeing all aspects of service operations within the Technologies Division, including managing service contracts, maintaining customer relationships, quoting service jobs, and ensuring the successful execution of service projects. This role requires a strong balance of technical expertise, customer service, and business acumen to drive profitability and client satisfaction.
Job Duties, but not limited to:
Oversee and manage service contracts, ensuring proper execution, renewals, and profitability.
Develop and maintain strong relationships with existing and new customers to ensure satisfaction and long-term partnerships.
Identify opportunities to expand service offerings with current clients and pursue new service contracts.
Act as the primary point of contact for service-related inquiries, issues, and escalations.
Prepare accurate and competitive quotes for service jobs, ensuring profitability and alignment with customer needs. Collaborate with internal teams to develop cost estimates, labor projections, and material requirements.
Oversee service job scheduling, ensuring resources are allocated efficiently and jobs are completed on time.
Work closely with field service technicians to ensure quality work and adherence to company standards.
Track service job performance, addressing any challenges or delays proactively
Implement and refine processes to improve service efficiency, response times, and customer satisfaction.
Develop and maintain service job documentation, including reports, contracts, and customer communications.
Monitor and analyze service job profitability, identifying areas for improvement and cost control.
Ensure compliance with safety regulations, company policies, and industry standards.
Work closely with field service technicians, dispatchers, and administrative staff to ensure smooth service operations.
Provide leadership and guidance to the service team, fostering a culture of accountability and customer focus.
Collaborate with sales and project management teams to align service offerings with broader company goals.
Qualifications & Skills
Experience: 5+ years in service management, operations, or customer service role, preferably in technology, low-voltage, IT, AV, or electrical contracting.
Technical Knowledge: Familiarity with IT, low-voltage systems, AV, security, or related technologies is preferred.
Customer Service: Strong relationship-building skills with a focus on client satisfaction.
Quoting & Estimating: Experience in preparing quotes and managing service jobs from inception to completion.
Project Management: Ability to oversee multiple service jobs, manage priorities, and meet deadlines.
Communication: Excellent verbal and written communication skills for customer and internal interactions.
Problem-solving: Analyze issues, identify solutions, and implement effective resolutions.
Leadership: Strong leadership and organizational skills to manage teams and service operations.
Compensation & Benefits
Competitive salary based on experience
Performance-based bonuses
Company vehicle or mileage reimbursement
Health, dental, and vision insurance
Paid time off and holidays
All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal-opportunity employer.
Information technology manager job in Davenport, IA
The Risk & Brand Protection (R&BP) teams are strategic enablers of growth by proactively identifying and managing quality, risk, professional conflicts of interest, and other business risks that Deloitte faces in the marketplace. On a broader scale, R&BP protects, preserves, and enhances our reputation by helping our senior executives identify, assess, manage, and respond to top-tier risks and crises or incidents that could undermine the firm's brand and reputation.
As part of ICN, you will help the Deloitte US Firms remain independent, unbiased, and free from conflicts of interest when providing services to clients or entering into relationships with third parties. Conflicts of interest standards and independence requirements are defined by specific sets of policies, external rules and regulations. Being free from conflicts of interest and maintaining the independence of the Deloitte US Firms is essential to the business and reputation of Deloitte.
Recruiting for this role ends on February 15th, 2026
Work you'll do
A management position in the ICN Conflicts team provide a challenging opportunity for high visibility and frequent consultation with proposal teams, Lead Client Service Partners (LCSPs), Functional Risk Leaders, ICN Partners, Principals, Managing Directors (PPMDs) and Senior Managers, and DTTL member firm in identifying and resolving potential conflicts of interest and independence related issues. We assist practitioners of all the US Firms' subsidiaries and interact with other DTTL member firms, exposing us to all of Deloitte's business and service offerings.
As a manager in ICN, candidates will oversee the work of staff and will also be active participants in managing and improving internal process flows.
Day-to-day activities include:
* Work in various capacities related to process flow and people project management initiatives
* Provide consultations to PPMDs, engagement teams, and DTTL Member Firms regarding conflicts policies and procedures and assist with the resolution of developing issues
* Participate in hiring activities and conducting performance appraisals
* Manage and provide direction to staff
* Perform reviews on conflict checks
* Formulate and implement policies and procedures
The successful candidate will possess:
* Excellent verbal and written business communication skills
* Strong analytical, technical, and organizational skills with an emphasis on detail
* Self-directed, adaptable to changes in the work environment/rules/directions
* Demonstrated ability to manage a team amidst multiple projects
* Demonstrated commitment to professional growth and a willingness to learn or take on new skills
The team
As part of Risk & Brand Protection, the Independence & Conflicts Network team performs a critical consultative, quality-assurance, and risk-management function for the Deloitte US Entities
Qualifications
Required:
* A bachelor's degree or equivalent
* 5+ years of work experience
* Proficiency in Microsoft Office products, including Excel, Word, and PowerPoint
* Limited immigration sponsorship may be available.
* Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
* Prior public accounting or financial services experience
* Prior data management, business analysis, quality-assurance, or risk-management experience
* Prior project and people management experience
* Experience interacting with or managing database-driven applications in support of business processes
* Knowledge of professional and regulatory requirements that affect public accounting firms (IFRS / AICPA / SEC / PCAOB), including restrictions on the services that may be provided to audit clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $191,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation:************************************************************************************************************
#EA_ExpHire
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at *****************************.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 322684
Job ID 322684
$93k-191k yearly 1d ago
IT Security Analyst
Collabera 4.5
Information technology manager job in Moline, IL
At Collabera, we recognize that our client satisfaction depends in large part on our resource satisfaction, so we make meeting your career needs a top priority. We provide a high-touch, supportive environment that enables you to grow and challenge yourself while maintaining work-life balance. Choose from a
wide range of exciting opportunities
from our diverse Fortune 500 client base.
Job Description
Description:
Provides informationtechnology to partners in the planning, delivery, and/or support of business processes and business practices for strategic business units
Work is of low complexity and low in risk
Has contact with responsibility focused around department and functional operations with limited interaction with business contacts
Participates as a team member in various roles
Receives supervision or direction concerning work/schedule.
Impact of decision making is low risk and impact
Participates in sharing knowledge
Applies information analyses to assist in the effective implementation of a limited business process
Complete basic changes or improvements to well documented processes with some supervision
Learns how to identify, analyze and apply InformationTechnology (IT) and business practices to support strategic business process/plans
Qualifications
Additional Requirements:
Knowledge of Application, Distributed, and Mainframe environments
Following SAP requirements not mandatory but a nice to have
Knowledge of roles, objects, and user profiles within SAP
Knowledge of SAP security administration
Knowledge of SAP security policies
Analytical skills
Able to work in a global environment and work effectively with a team
Work on tasks and projects that are medium to high risk and of moderate to high complexity in nature where errors could affect the Enterprise
Customer service skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$70k-95k yearly est. 1d ago
Head of Service Delivery Enablement
Maximus 4.3
Information technology manager job in Davenport, IA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role Summary
The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2. This role ensures operational stability, performance improvement, and proactive risk management across the organization. Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments
Essential Duties & Responsibilities
Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services. Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities
Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks. Escalate material risks and ensure timely intervention strategies are in place
Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols. Build organisational capability in structured problem-solving and continuous improvement
Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews
Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts
Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans
Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas. Sponsor improvement initiatives that address recurring issues and enhance delivery resilience.
Key Contacts & Relationships:
Internal
• Operational Leadership
• Commercial Team
• Technology
• Central Services
External
• DWP stakeholders
• Capita stakeholders
Qualifications & Experience
Senior-level leadership experience in service delivery, operations or delivery enablement
Proven ability to stabilise at-risk or failing operational functions
Strong stakeholder management skills across complex matrix structures
Influencing skills without formal authority
Data-driven problem-solver with commercial and operational acumen.
Individual Competencies
Excellent communication at all organisational levels
Calm, decisive and solution-focused under pressure
Pragmatic and outcome oriented
Credible with senior leaders and frontline teams
Able to challenge constructively while maintaining strong relationships
Strategic thinker with strong analytical capability
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
80,000.00
Maximum Salary
£
85,000.00
$66k-91k yearly est. 3d ago
IT Quality Analyst
Mindlance 4.6
Information technology manager job in Milan, IL
We're looking for a Quality Analyst with previous experience in the implementation of SAP and industry leading solutions for a manufacturing/warehouse environment that has experience with leading a diverse group of resources through the definition and execution of a testing methodology.
Strong verbal ability and experience leading the execution of testing processes throughout medium to large scale implementations.
Strong Microsoft Excel capabilities along with process management experience.
Ability to pull data from various testing solutions to create reports.
Additional experience with HP ALM (testing solution - Application Lifecycle Management) and Rally (used in Agile environments) is a plus.
Understanding of software quality assurance processes and methods.
Degree or equivalent experience.
2 + Years' experience.
Metatarsals required.
Thanks & Regards,
Amit Kumar Sinha
Technical Recruiter,
Direct No:**********
Additional Information
All your information will be kept confidential according to EEO guidelines.
$66k-86k yearly est. 1d ago
Senior IT Infrastructure Manager
Career-Mover
Information technology manager job in Davenport, IA
The role of Senior IT Infrastructure Manager is currently available in Davenport, Iowa within the Manufacturing & Production industry. This role involves managing infrastructure staff, ensuring system consistency and security, maintaining software compliance, and driving operational excellence in alignment with IT and business requirements. The Senior IT Infrastructure Manager will collaborate with cross -functional teams, manage SAP and Manufacturing Execution System (MES) infrastructure, and support IT/OT convergence initiatives. With a focus on continuous learning and evolving technology, the manager will interact professionally with business users to understand requirements and develop technology solutions. The ideal candidate will possess a bachelor's degree, at least 7 years of experience in infrastructure management, strong knowledge of IT systems, and the ability to communicate effectively. The role may require up to 25% travel, both domestic and international.
$87k-115k yearly est. 60d+ ago
IT Systems Administrator
Wyffels Hybrids 3.7
Information technology manager job in Geneseo, IL
Join Wyffels Hybrids as Our Next IT Systems Administrator
At Wyffels Hybrids, our IT Systems Administrator plays a critical role in keeping our organization running smoothly, securely, and efficiently. This position ensures employees have reliable access to the technology and systems they need to do their best work, combining hands-on technical support with analytical problem-solving to diagnose root causes, recommend improvements, and continuously enhance system performance.
The IT Systems Administrator is responsible for auditing, maintaining, and securing company systems, managing employee system access, and supporting our overall technology infrastructure. Working closely with the IT Director and fellow Systems Administrator, this role is a key partner in delivering a modern, scalable, and dependable IT environment that supports our growing business.
Why Wyffels?
We're an independent, family-owned company built on values that matter - Integrity, Perseverance, Respect, Empowerment, and Passion. We've achieved triple-digit growth over the past decade by staying true to who we are: entrepreneurial problem-solvers who believe in doing 100 Little Things Better every single day. At Wyffels, you'll find the freedom to make an impact, the tools to succeed, and a culture that feels like family.
What You'll Do
The IT Systems Administrator reports directly to the IT Director and partners closely with other Systems Administrators to maintain the integrity, functionality, and security of the company's IT environment. This position manages device lifecycle processes, manages infrastructure projects, contributes to continuous improvement initiatives, and troubleshoots issues. Responsibilities include proactive monitoring, deployments, Server Administration, virtualization, issue resolution, documentation, and collaboration on technology enhancements across multiple locations.
Essential Duties & Responsibilities
This list of duties and responsibilities is not exhaustive and may be expanded to include other responsibilities that management deems necessary from time to time.
Manage and design the server configuration, VMware administration, Active Directory, Intune policies, network security, and Azure platform.
Maintain and deploy Cisco and Paloalto network infrastructure devices.
Provide maintenance and management for all VMware environments, servers, computers, and other devices.
Lead the configuration and maintenance of handheld devices used by various departments.
Oversee and administer the Microsoft 365 environment.
Collaborate with the IT Director to write IT policies for the company.
Create user accounts, execute termination procedures, and provide system training.
Deploy computers for facilities and remote employees using Intune and Autopilot.
Design and configure video surveillance solutions.
Manage the enterprise phone system.
Manage asset tracking for all IT equipment.
Your Environment
The IT Systems Administrator will work in Atkinson, IL, Geneseo IL, or DavenportIA, offices within the IT department. Travel may occasionally be required to local facilities or training workshops. After-hours support may be needed in the event of urgent technical issues, but overnight travel will be limited.
Total Rewards That Grow With You
Health, dental, and vision coverage - starting your first day
Flexible Spending Accounts for health & childcare
Life insurance + Short & Long-Term Disability
PTO + 9 paid holidays
Parental leave
Tuition reimbursement
Traditional & Roth 401(k) options
Wyffels seed discount
Qualifications
What You Bring
Bachelor's degree in a relevant field such as computer science, informationtechnology, engineering, or business administration, and a minimum of 2 years of relevant experience.
Alternatively, 6+ years of relevant experience.
Knowledge, Skills, & Abilities
Strong understanding of computer hardware, Cisco networks, operating systems, and business applications.
Proficiency with Microsoft 365 platforms and administrative functions (Exchange, Teams, SharePoint, Intune, Entra).
Experience with ticketing systems, asset management tools, and system documentation.
Analytical mindset with the ability to diagnose complex problems and identify long-term solutions.
Excellent communication skills; able to explain technical concepts to employees.
Strong organizational and time management skills; able to manage multiple priorities effectively.
Commitment to security best practices and handling confidential information appropriately.
Ready to Grow with Us?
If you're ready to lead, innovate, and make a lasting impact in the seed industry, we'd love to meet you. Check out everything we have to offer at Work at Wyffels!
$57k-76k yearly est. 10d ago
IT Project Analyst
Martin Engineering 4.3
Information technology manager job in Neponset, IL
Job Description
Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. As the leader in our industry, our people are responsible for our SUCCESS. Our culture is unique; we want our employees to arrive to work happy and leave feeling the same way. We strive to deliver superior service to all of our customers, both internal and external.
There is a reason we have employees who drive from Davenport & Bettendorf, Iowa, Milan, Peoria, LaSalle, Sterling, and Washington, Illinois. They know we have something special. Please continue reading to discover what we seek in a IT Project Analyst.
The IT Project Analyst collaborates on and may lead pivotal projects such as a global ERP implementation, which may introduce additional manufacturing, engineering, product development, and IT initiatives. This role may require international travel, close collaboration with cross-functional teams, and the ability to manage projects both onsite and remotely, ensuring successful project outcomes within scope, schedule, and budget. This role will require working with both internal and external sources to complete projects on time and within budget.
Qualifications:
Bachelor's degree in Business, Engineering or InformationTechnology, or Business Administration.
1-3 Years of project management experience with a large global IT project preferred.
Competency with Office 365, SharePoint, Excel, and project management-oriented software and tools.
Basic understanding of ERP systems, business, manufacturing processes, and engineering practices.
Responsibilities:
Assist in the management of project plans that define scope, objectives, goals, timelines, and resource allocation for a global ERP implementation and other projects.
Collaborate with cross-functional project teams, providing clear direction, promoting collaboration, and managing team dynamics effectively. Daily engagement with the project team is required.
Perform Business Analyst duties on projects assigned, including data entry, data formatting, and general IT Analyst duties.
Identify potential risks and proactively develop strategies for risk mitigation to ensure project success, particularly in international contexts.
Assist in the management and optimization of resource allocation and cost control to maximize efficiency.
Communicate transparently, providing regular project updates and addressing concerns or issues promptly to both internal and external stakeholders. Effectively communicate project KPIs to the guidance team.
Ensure project deliverables adhere to stringent quality standards and comply with company policies and industry best practices.
Assist in managing organizational changes associated with ERP implementations and other projects, including crafting training and communication plans.
Assists with developing and delivering training materials to help end-users transition to new technologies seamlessly.
Maintain precise project documentation, including project plans, status reports, and post-project evaluations.
Identify opportunities for process enhancement within manufacturing, engineering, and IT departments, initiating projects to optimize operations and enhance efficiency.
Benefits & Perks:
Medical
Dental
Vision
Prescription
Flexible Spending
Dependent Care Reimbursement
Company Paid Life Insurance
Company Paid Short-term & Long-term Disability
401k - with less than 30-day enrollment, no vesting schedule, & generous company match
Onsite Medical Clinic is free of charge to employees & dependents enrolled in our healthcare plan.
Onsite Cafe'
Onsite Fitness Center
Generous vacation package
Tuition reimbursement
Martin Annual Rewards Program (bonus opportunity)
Casual dress policy
And much more..............
Are you the person we are looking for? If yes, please submit your resume, and in the meantime, check us out by visiting our website at ****************************
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$73k-98k yearly est. 27d ago
IT Manager - Manufacturing Systems
Knowhirematch
Information technology manager job in Davenport, IA
Job Description
IT Manager - Manufacturing Systems
Compensation: $90,000-$110,000 + Bonus + Relocation Assistance
A large-scale manufacturer of high-value metal products is seeking an experienced IT Manufacturing Manager to lead technology operations at its flagship North American facility. This role is responsible for managing mission-critical IT environments that support 24/7 production, ensuring operational stability, project success, and full compliance with industry regulations.
The ideal candidate is a hands-on technical leader with deep knowledge of manufacturing systems, strong project management skills, and the ability to align IT solutions with business priorities.
Key Responsibilities
Leadership & Operations
Direct and guide production support teams, project deployment teams, and offshore development teams.
Maintain and oversee manufacturing applications and critical IT environments to ensure continuous plant operations.
Partner closely with Finance, Engineering, Operations, and corporate IT leaders to align priorities.
Manage vendor and supplier relationships, including contract resource onboarding.
Project & Financial Management
Deliver IT projects on time, within scope, and within budget.
Lead strategic planning sessions with business stakeholders to prioritize initiatives.
Own capital budgeting processes, including documentation, forecasts, and expense tracking.
Proactively identify and mitigate risks, escalating issues as needed.
Compliance & Systems
Ensure compliance with SOX, ITAR, DFARS, and other regulatory requirements.
Support internal/external audits and Disaster Recovery testing.
Manage system integrations between manufacturing applications and enterprise platforms.
Lead initiatives in B2B Commerce and EDI deployments.
Innovation & Improvement
Inspire teams to generate new ideas that improve IT and business outcomes.
Drive process improvements, automation, and technology adoption to increase efficiency and reduce risk.
Requirements
Qualifications
Education: Bachelor's degree from an accredited institution.
Experience: 5-7 years in IT leadership or IT Manufacturing roles.
Technical:
COBOL (required).
SQL/PLSQL and database query tools (SQL Developer/SQL+).
Experience with VB.Net, C#, Java, or C.
Familiarity with manufacturing IT systems (including HR-related modules such as overtime/attendance).
Compliance: Must meet ITAR requirements (U.S. Citizen, Permanent Resident, Political Asylee, or Refugee).
Skills: Strong leadership, communication, and business process knowledge within manufacturing.
$100k-136k yearly est. 2d ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Moline, IL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$67k-92k yearly est. 23d ago
IT Security Analyst
Collabera 4.5
Information technology manager job in Moline, IL
At Collabera, we recognize that our client satisfaction depends in large part on our resource satisfaction, so we make meeting your career needs a top priority. We provide a high-touch, supportive environment that enables you to grow and challenge yourself while maintaining work-life balance. Choose from a wide range of exciting opportunities from our diverse Fortune 500 client base.
Job Description
Description:
Provides informationtechnology to partners in the planning, delivery, and/or support of business processes and business practices for strategic business units
Work is of low complexity and low in risk
Has contact with responsibility focused around department and functional operations with limited interaction with business contacts
Participates as a team member in various roles
Receives supervision or direction concerning work/schedule.
Impact of decision making is low risk and impact
Participates in sharing knowledge
Applies information analyses to assist in the effective implementation of a limited business process
Complete basic changes or improvements to well documented processes with some supervision
Learns how to identify, analyze and apply InformationTechnology (IT) and business practices to support strategic business process/plans
Qualifications
Additional Requirements:
Knowledge of Application, Distributed, and Mainframe environments
Following SAP requirements not mandatory but a nice to have
Knowledge of roles, objects, and user profiles within SAP
Knowledge of SAP security administration
Knowledge of SAP security policies
Analytical skills
Able to work in a global environment and work effectively with a team
Work on tasks and projects that are medium to high risk and of moderate to high complexity in nature where errors could affect the Enterprise
Customer service skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$70k-95k yearly est. 60d+ ago
Service Delivery Manager
Robert Half 4.5
Information technology manager job in Davenport, IA
We're looking for a Quality Analyst with previous experience in the implementation of SAP and industry leading solutions for a manufacturing/warehouse environment that has experience with leading a diverse group of resources through the definition and execution of a testing methodology.
Strong verbal ability and experience leading the execution of testing processes throughout medium to large scale implementations.
Strong Microsoft Excel capabilities along with process management experience.
Ability to pull data from various testing solutions to create reports.
Additional experience with HP ALM (testing solution - Application Lifecycle Management) and Rally (used in Agile environments) is a plus.
Understanding of software quality assurance processes and methods.
Degree or equivalent experience.
2 + Years' experience.
Metatarsals required.
Thanks & Regards,
Amit Kumar Sinha
Technical Recruiter,
Direct No:**********
Additional Information
All your information will be kept confidential according to EEO guidelines.
$66k-86k yearly est. 60d+ ago
IT Infrastructure Team Lead - 110678
Career-Mover
Information technology manager job in Davenport, IA
The successful candidate will be responsible for managing and supporting a virtual Windows server farm that supports the Rockwell FactoryTalk manufacturing system. This includes overseeing the operation and maintenance of over 200 virtual Windows servers, understanding the hosted applications, and troubleshooting integration points of the MES system. The role also involves serving as the technical lead for a small team, coordinating project work and daily tasks. The ideal candidate should have experience managing Windows Servers, possess strong troubleshooting skills, and be capable of leading a team. Additionally, they should demonstrate knowledge of IT infrastructure and support, adhere to IT standards and conventions, and have excellent problem -solving abilities. The position requires a bachelor's degree in a related field and at least 5 years of IT infrastructure and support experience.
Requirements
Basic Qualifications
· Bachelor's degree in related field from an accredited institution
· 5+ years of IT Infrastructure and support experience
· Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
· This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified IT candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology.
Preferred Qualifications
· Experience working with hardware and software vendors/suppliers.
· Strong relationship skills and ability to interact with internal and external customers, other analysts, and management.
· Experience in executing projects involving multiple groups.
· Effective verbal and written communication skills
· Experience with translating business requirements into system functional and non -functional requirements
· Advanced knowledge of informationtechnology systems, infrastructure, and operations
· Ability to introduce new ideas and concepts that enhance the customer experience, streamline operations, and provide optimal security that fits the organization's needs.
· Solid understanding of systems analysis, design, and programming techniques
· Knowledge of security methodologies, policies, standards, and best practices, including firewall rules, Active Directory, and row -level security
· Software suites including Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, Jboss, SharePoint
· Pursue continuous learning consistent with evolving job requirements, changes in technology, and changes in the organization.
$85k-112k yearly est. 60d+ ago
Senior IT Systems Engineer
Tri-City Group 4.3
Information technology manager job in Davenport, IA
Tri-City Group is currently looking for a proactive Senior IT Systems Engineer to fill an immediate opening within the IT Managed Service team in Davenport, IA. This role involves managing, maintaining, and troubleshooting IT systems for multiple clients. They act as technical experts, resolving complex issues, leading upgrades and design projects, implementing solutions, and ensuring the optimal performance and uptime of client infrastructure.
Key Responsibilities:
Install, configure, and maintain Windows Servers, Microsoft 365, virtualization (VMware/Hyper-V), and cloud solutions.
Maintain and troubleshoot networking devices such as firewalls, routers, switches, VLANs, and VPNs.
Plan and carry out IT infrastructure projects, including system migrations, upgrades, and security enhancements.
Offer Tier 2/3 technical support for desktops, servers, networking, and cloud environments.
Diagnose and resolve complex IT issues across different client environments.
Manage schedules and prioritize multiple support requests and project tasks.
Keep projects on track by coordinating with clients, vendors, and internal teams.
Apply best practices for backup, disaster recovery, and cybersecurity.
Work directly with clients to offer technical guidance and strategic suggestions.
Document configurations, troubleshooting steps, and client environments for future reference.
Required Skills, Knowledge, and Abilities:
Experience: 4+ years in IT support, system administration, or a similar role (preferably in an MSP or multi-client environment)
Technical Skills: Strong knowledge of Windows Server, networking, Microsoft 365, Active Directory, DNS, DHCP, firewalls, Fortinet, and SonicWall are preferred, and cloud technologies
Project Execution: Ability to plan, prioritize, and complete projects efficiently while balancing support tasks
Multi-Tasking & Organization: Capable of managing multiple client environments, tickets, and deadlines
Security Awareness: Understanding of cybersecurity best practices, compliance requirements, and security tools
Certifications (Preferred but Not Required): Microsoft (MCP, MCSA, MS-900, AZ-900), CompTIA Network+/Security+, Cisco CCNA, or similar
Excellent Communication Skills: Ability to explain technical issues to both technical and non-technical users
All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
$84k-95k yearly est. 60d+ ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Davenport, IA?
The average information technology manager in Davenport, IA earns between $76,000 and $153,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Davenport, IA