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Information technology manager jobs in Davenport, IA - 31 jobs

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Information Technology Manager
Information Technology Analyst
Information Technology Professional
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Service Desk Manager
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Information Technology Team Leader
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Information Technology Administrator
Senior Information Technology Engineer
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  • Service Desk & Managed Services Manager

    Saige Partners LLC

    Information technology manager job in Davenport, IA

    We strive to be Your Future, Your Solution to accelerate your career! Contact Clint Lester at ************************* to learn more about this opportunity! Technical Environment: Active Directory, O365, Networking, Scripting, Apple products (big plus), Telecom/VoIP (big plus) Role Overview This role blends deep technical expertise with people leadership and operational ownership across Service Desk, escalations, and proactive Managed Services delivery. The ideal candidate is a hands-on technical leader who enjoys serving as an escalation point while also mentoring engineers, building structure, and improving service consistency. This position is designed for someone who values technical depth but is motivated to amplify their impact by leading people and optimizing how work gets done. Key ResponsibilitiesTechnical Leadership & Escalation Management Act as the senior escalation point for complex, high-impact Service Desk and Managed Services issues Provide technical leadership during incidents, outages, and service-impacting events Lead root cause analysis efforts and ensure corrective actions are identified, documented, and implemented Establish, reinforce, and evolve technical standards across support and managed services teams Managed Services Oversight Oversee day-to-day delivery of managed services, including monitoring, patching, alert response, and maintenance Ensure managed services activities are executed consistently and meet defined service expectations Partner with engineering and security teams to align services with client requirements and risk tolerance Identify recurring issues and drive initiatives to reduce reactive work and improve service reliability People Management & Mentorship Directly manage engineers across Service Desk and Managed Services functions Coach and mentor engineers on troubleshooting methodology, technical growth, and professional communication Conduct regular one-on-one meetings, performance reviews, and career development planning Foster a culture of accountability, ownership, and continuous improvement Operational & Process Ownership Own and evolve operational workflows across Service Desk and Managed Services Define and maintain procedures, runbooks, escalation paths, and minimum technical standards Improve consistency in ticket handling, documentation, and client communication Partner with leadership to enhance efficiency, service quality, and scalability Cross-Team & Stakeholder Collaboration Serve as a key liaison between Service Desk, Managed Services, Security, and Leadership teams Communicate technical risks, trends, and improvement opportunities to leadership Support capacity planning, prioritization, and service maturity initiatives Required Qualifications Strong background in IT engineering, support, or managed services environments Proven experience handling complex technical escalations across systems, networks, and endpoints Experience mentoring or leading engineers in a formal or informal capacity Excellent communication, organization, and prioritization skills Demonstrated interest in transitioning into or growing within a management role Preferred Qualifications Experience working in an MSP or managed services environment Background in owning or improving operational processes and documentation Familiarity with monitoring, patching, and automation platforms Experience with incident, change, or service management frameworks What Success Looks Like Fewer repeat escalations due to effective root cause resolution Consistent, predictable handling and escalation of Service Desk issues Proactive, well-documented, and reliable managed services delivery Continuous technical and professional growth of engineers Clear visibility for leadership into service health, risks, and trends
    $74k-112k yearly est. Easy Apply 12d ago
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  • Manager, IT Operations

    Bitco Insurance Companies 3.5company rating

    Information technology manager job in Davenport, IA

    BITCO Corporation is currently seeking a Manager, IT Operations to join our IT Operations team in Davenport, IA. BITCO provides quality insurance services to special industries including construction, forest products, and oil & gas. This is eligible for a hybrid work schedule. Position Summary: The Manager, IT Operations is responsible for overseeing all aspects of BITCO's Service Desk, Mainframe Administration, and Production Control policies and processes. This is a key role combining hands-on technical activities with leadership responsibilities, managing a team of service technicians, vendors/partner relationships, mainframe administrators, and department wide policies and processes utilizing metrics in each respective area. Primary Responsibilities: Directs and supervises the work of Computer Operator Mainframe Support, Service Technicians, and vendors/partners specific to these areas, including the quality, quantity and timeliness of work to meet departmental and organizational goals and objectives Manages the day-to-day work assignments of these teams, completion/updating of tickets, work distribution/balancing, and implements QA processes to ensure customer satisfaction Focuses on the reporting of efficiency and effectiveness of Service Desk operations Oversees the ticketing system to ensure issues are triaged, assigned, and resolved in a timely and accurate manner across the department Serves as the point-of-escalation for aging, complex, high-priority, or recurring technical issues that cannot be resolved by the front-line team members Prepare reports and maintain detailed metrics across the organization to ensure we are responsive to the business and IT Leadership has visibility to reported issues in their areas Establishes and maintains service desk policy and processes such as incident management, problem management, change management, and production control management based on ITIL framework Defines, tracks, and analyses key performance indicators/metrics such as first call resolution rate, aging, MTTR, SLA adherence, ticket volume by category, escalation rate, trend analysis, and customer satisfaction (CSAT) score including reports to demonstrate performance and identify trends across all of IT. Facilitate quarterly service desk reviews with HO functional leaders and virtually with Regional Office leaders to understand needs of their teams Ensure the Service desk maintains a comprehensive and up-to-date knowledge base, troubleshooting guides, procedures, and solutions to common issues Analyze trends in tickets to identify recurring issues and recommending long term improvements to IT portfolio serving the business Collaborate across the company to ensure smooth IT onboarding and offboarding processes for employees within the organization; this includes ensuring auditable processes are complete, appropriate accounts and permissions are provisioned, workstations setup, and initial training complete, ensuring exiting employee processes are efficiently completed, user accounts deactivated, and collection of all company owned IT assets Directly manage a team of computer operators, to include shift management, nightly job processing, production application monitoring, and initial response to mainframe production issues Implement an effective production monitoring environment and issue escalation processes through runbook documentation Communicate and coordinate across organization to implement an effective and auditable change management and production control/major problem review (MPR) process governing all production issues Plan, communicate, and coordinate routine maintenance activities, such as system IPLS, software patching, hardware upgrades, etc. Supervise the execution and monitoring of production batch jobs insuring scheduled jobs run on-time, and utilize automation tools where possible. This includes all production issue responses and restart procedures to minimize business impact. Serve as a BITCO IT Management liaison with a number of vendors/partners we use across the Service Desk and Mainframe administration to ensure system availability and accessibility. Perform quarterly business reviews to ensure SLAs are contractually fulfilled. Manage, partner, and work to ensure our IT environments, processes, and policies meet all regulatory and internal compliance standards (SOX, PCI, GITC, SDLC). Serve as a point-of-contact during internal and external audits. Manage the consistent review, updating, and testing of our disaster recovery plan across IT to ensure the organization can quickly recover from a number of business impacting events Maintain up-to-date documentation of all operational procedures, system configurations, and incident resolution protocols Take an active role in BITCO's modernization journey to ensure the integrity, inventory, documentation, and management of our mainframe applications, reports, jobs, and data as it relates to migration and decommissioning. Consistently and constantly demonstrate experience, without management oversight, in project management, executive communication, management by metrics, customer service, and personnel management As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO's mission, values, and culture. Performs other duties as assigned Qualifications: Bachelor's degree in computer science, related field, or equivalent experience required At least 10+years' experience in IT operations required, prior experience leading technical team members Minimum 5+ years' experience managing IT employees across multiple disciplines Proficient and experience with the following: Company IT and HR policies. Various IT security-related regulatory requirements IT security logging and monitoring strategies. Deployment and use of sophisticated IT security monitoring tools. Ability to identify risks, risk mitigation opportunities, and resistance, welcome constructive conflict, and build solutions Excellent communication, interpersonal, and presentation skills; ability to work effectively with all levels of the organization Proven ability to appropriately handle sensitive data and maintain confidentiality
    $97k-121k yearly est. 23h ago
  • IT Manager - Manufacturing Systems

    Knowhirematch

    Information technology manager job in Davenport, IA

    Compensation: $90,000-$110,000 + Bonus + Relocation Assistance A large-scale manufacturer of high-value metal products is seeking an experienced IT Manufacturing Manager to lead technology operations at its flagship North American facility. This role is responsible for managing mission-critical IT environments that support 24/7 production, ensuring operational stability, project success, and full compliance with industry regulations. The ideal candidate is a hands-on technical leader with deep knowledge of manufacturing systems, strong project management skills, and the ability to align IT solutions with business priorities. Key Responsibilities Leadership & Operations Direct and guide production support teams, project deployment teams, and offshore development teams. Maintain and oversee manufacturing applications and critical IT environments to ensure continuous plant operations. Partner closely with Finance, Engineering, Operations, and corporate IT leaders to align priorities. Manage vendor and supplier relationships, including contract resource onboarding. Project & Financial Management Deliver IT projects on time, within scope, and within budget. Lead strategic planning sessions with business stakeholders to prioritize initiatives. Own capital budgeting processes, including documentation, forecasts, and expense tracking. Proactively identify and mitigate risks, escalating issues as needed. Compliance & Systems Ensure compliance with SOX, ITAR, DFARS, and other regulatory requirements. Support internal/external audits and Disaster Recovery testing. Manage system integrations between manufacturing applications and enterprise platforms. Lead initiatives in B2B Commerce and EDI deployments. Innovation & Improvement Inspire teams to generate new ideas that improve IT and business outcomes. Drive process improvements, automation, and technology adoption to increase efficiency and reduce risk. Requirements Qualifications Education: Bachelor's degree from an accredited institution. Experience: 5-7 years in IT leadership or IT Manufacturing roles. Technical: COBOL (required). SQL/PLSQL and database query tools (SQL Developer/SQL+). Experience with VB.Net, C#, Java, or C. Familiarity with manufacturing IT systems (including HR-related modules such as overtime/attendance). Compliance: Must meet ITAR requirements (U.S. Citizen, Permanent Resident, Political Asylee, or Refugee). Skills: Strong leadership, communication, and business process knowledge within manufacturing.
    $100k-136k yearly est. Auto-Apply 60d+ ago
  • Help Desk Manager | Service Desk Manager

    Robert Half 4.5company rating

    Information technology manager job in Davenport, IA

    Description We are looking for a skilled Help Desk Manager to join our team in Davenport, Iowa. This Contract to permanent position requires a proactive leader who can oversee the daily operations of the service desk, manage workflows, and implement process improvements to enhance efficiency. The ideal candidate will have a strong background in service desk management and a proven ability to lead teams effectively. Responsibilities: - Supervise and guide service desk technicians to ensure efficient handling of daily workflows and tasks. - Manage ticketing systems, ensuring proper categorization and resolution of Tier 1 through Tier 3 support tickets. - Optimize internal processes to improve service delivery and streamline operations. - Monitor and report on key performance metrics (KPIs) to identify areas for improvement. - Address escalated issues and ensure timely resolutions to maintain customer satisfaction. - Implement best practices for service desk operations and staff management. - Facilitate training and development programs to enhance the skills of service desk personnel. - Collaborate with other departments to align service desk operations with overall business goals. - Oversee call volume management, ensuring technicians handle 15-20 calls per day effectively. - Leverage IT consulting experience or expertise in Active Directory to support technical needs. Requirements - Minimum of 3 years of experience in service desk or help desk management. - Proven leadership skills with experience managing teams and optimizing workflows. - Proficiency in managing ticketing systems, such as Halo or similar platforms. - Strong technical knowledge of Active Directory and IT support processes. - Ability to handle Tier 1 through Tier 3 tickets with efficiency and accuracy. - Experience in business process improvement and KPI reporting. - Excellent communication skills for team collaboration and customer interactions. - Familiarity with IT consulting or deskside support is highly desirable. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $66k-88k yearly est. 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Davenport, IA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $64k-88k yearly est. 23d ago
  • Technologies Service Manager

    Tri-City Group 4.3company rating

    Information technology manager job in Davenport, IA

    Tri-City Group is seeking a Technologies Service Manager for an immediate opening in Davenport, IA. The Technologies Service Manager is responsible for overseeing all aspects of service operations within the Technologies Division, including managing service contracts, maintaining customer relationships, quoting service jobs, and ensuring the successful execution of service projects. This role requires a strong balance of technical expertise, customer service, and business acumen to drive profitability and client satisfaction. Job Duties, but not limited to: Oversee and manage service contracts, ensuring proper execution, renewals, and profitability. Develop and maintain strong relationships with existing and new customers to ensure satisfaction and long-term partnerships. Identify opportunities to expand service offerings with current clients and pursue new service contracts. Act as the primary point of contact for service-related inquiries, issues, and escalations. Prepare accurate and competitive quotes for service jobs, ensuring profitability and alignment with customer needs. Collaborate with internal teams to develop cost estimates, labor projections, and material requirements. Oversee service job scheduling, ensuring resources are allocated efficiently and jobs are completed on time. Work closely with field service technicians to ensure quality work and adherence to company standards. Track service job performance, addressing any challenges or delays proactively Implement and refine processes to improve service efficiency, response times, and customer satisfaction. Develop and maintain service job documentation, including reports, contracts, and customer communications. Monitor and analyze service job profitability, identifying areas for improvement and cost control. Ensure compliance with safety regulations, company policies, and industry standards. Work closely with field service technicians, dispatchers, and administrative staff to ensure smooth service operations. Provide leadership and guidance to the service team, fostering a culture of accountability and customer focus. Collaborate with sales and project management teams to align service offerings with broader company goals. Qualifications & Skills Experience: 5+ years in service management, operations, or customer service role, preferably in technology, low-voltage, IT, AV, or electrical contracting. Technical Knowledge: Familiarity with IT, low-voltage systems, AV, security, or related technologies is preferred. Customer Service: Strong relationship-building skills with a focus on client satisfaction. Quoting & Estimating: Experience in preparing quotes and managing service jobs from inception to completion. Project Management: Ability to oversee multiple service jobs, manage priorities, and meet deadlines. Communication: Excellent verbal and written communication skills for customer and internal interactions. Problem-solving: Analyze issues, identify solutions, and implement effective resolutions. Leadership: Strong leadership and organizational skills to manage teams and service operations. Compensation & Benefits Competitive salary based on experience Performance-based bonuses Company vehicle or mileage reimbursement Health, dental, and vision insurance Paid time off and holidays All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal-opportunity employer.
    $80k-93k yearly est. 60d+ ago
  • Independence & Conflicts Network (ICN) - Conflicts Manager

    Deloitte 4.7company rating

    Information technology manager job in Davenport, IA

    The Risk & Brand Protection (R&BP) teams are strategic enablers of growth by proactively identifying and managing quality, risk, professional conflicts of interest, and other business risks that Deloitte faces in the marketplace. On a broader scale, R&BP protects, preserves, and enhances our reputation by helping our senior executives identify, assess, manage, and respond to top-tier risks and crises or incidents that could undermine the firm's brand and reputation. As part of ICN, you will help the Deloitte US Firms remain independent, unbiased, and free from conflicts of interest when providing services to clients or entering into relationships with third parties. Conflicts of interest standards and independence requirements are defined by specific sets of policies, external rules and regulations. Being free from conflicts of interest and maintaining the independence of the Deloitte US Firms is essential to the business and reputation of Deloitte. Recruiting for this role ends on February 15th, 2026 Work you'll do A management position in the ICN Conflicts team provide a challenging opportunity for high visibility and frequent consultation with proposal teams, Lead Client Service Partners (LCSPs), Functional Risk Leaders, ICN Partners, Principals, Managing Directors (PPMDs) and Senior Managers, and DTTL member firm in identifying and resolving potential conflicts of interest and independence related issues. We assist practitioners of all the US Firms' subsidiaries and interact with other DTTL member firms, exposing us to all of Deloitte's business and service offerings. As a manager in ICN, candidates will oversee the work of staff and will also be active participants in managing and improving internal process flows. Day-to-day activities include: * Work in various capacities related to process flow and people project management initiatives * Provide consultations to PPMDs, engagement teams, and DTTL Member Firms regarding conflicts policies and procedures and assist with the resolution of developing issues * Participate in hiring activities and conducting performance appraisals * Manage and provide direction to staff * Perform reviews on conflict checks * Formulate and implement policies and procedures The successful candidate will possess: * Excellent verbal and written business communication skills * Strong analytical, technical, and organizational skills with an emphasis on detail * Self-directed, adaptable to changes in the work environment/rules/directions * Demonstrated ability to manage a team amidst multiple projects * Demonstrated commitment to professional growth and a willingness to learn or take on new skills The team As part of Risk & Brand Protection, the Independence & Conflicts Network team performs a critical consultative, quality-assurance, and risk-management function for the Deloitte US Entities Qualifications Required: * A bachelor's degree or equivalent * 5+ years of work experience * Proficiency in Microsoft Office products, including Excel, Word, and PowerPoint * Limited immigration sponsorship may be available. * Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: * Prior public accounting or financial services experience * Prior data management, business analysis, quality-assurance, or risk-management experience * Prior project and people management experience * Experience interacting with or managing database-driven applications in support of business processes * Knowledge of professional and regulatory requirements that affect public accounting firms (IFRS / AICPA / SEC / PCAOB), including restrictions on the services that may be provided to audit clients The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $191,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:************************************************************************************************************ #EA_ExpHire Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at *****************************. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 322684 Job ID 322684
    $93k-191k yearly 1d ago
  • IT Security Analyst

    Collabera 4.5company rating

    Information technology manager job in Moline, IL

    At Collabera, we recognize that our client satisfaction depends in large part on our resource satisfaction, so we make meeting your career needs a top priority. We provide a high-touch, supportive environment that enables you to grow and challenge yourself while maintaining work-life balance. Choose from a wide range of exciting opportunities from our diverse Fortune 500 client base. Job Description Description: Provides information technology to partners in the planning, delivery, and/or support of business processes and business practices for strategic business units Work is of low complexity and low in risk Has contact with responsibility focused around department and functional operations with limited interaction with business contacts Participates as a team member in various roles Receives supervision or direction concerning work/schedule. Impact of decision making is low risk and impact Participates in sharing knowledge Applies information analyses to assist in the effective implementation of a limited business process Complete basic changes or improvements to well documented processes with some supervision Learns how to identify, analyze and apply Information Technology (IT) and business practices to support strategic business process/plans Qualifications Additional Requirements: Knowledge of Application, Distributed, and Mainframe environments Following SAP requirements not mandatory but a nice to have Knowledge of roles, objects, and user profiles within SAP Knowledge of SAP security administration Knowledge of SAP security policies Analytical skills Able to work in a global environment and work effectively with a team Work on tasks and projects that are medium to high risk and of moderate to high complexity in nature where errors could affect the Enterprise Customer service skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $70k-95k yearly est. 1d ago
  • Head of Service Delivery Enablement

    Maximus 4.3company rating

    Information technology manager job in Davenport, IA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Role Summary The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2. This role ensures operational stability, performance improvement, and proactive risk management across the organization. Acting as a senior business partner to operational leadership, the role drives systemic improvements, aligns stakeholders, and ensures delivery teams have the clarity, capability, and support needed to meet commitments Essential Duties & Responsibilities Strategic Leadership & Governance - Work alongside the Operations Director to set the vision and operating model for delivery enablement across all services. Chair governance forums and provide executive-level insight on delivery performance, risks and improvement priorities Performance Oversight & Risk Management - Monitor delivery health across all regions and services, using data and qualitative insight to identify systemic risks. Escalate material risks and ensure timely intervention strategies are in place Enablement Framework & Capability Building - Design and embed frameworks for proactive risk prevention, readiness reviews, and stabilisation protocols. Build organisational capability in structured problem-solving and continuous improvement Operational Readiness & Change Integration - Ensure new initiatives, suppliers, and technology changes are delivery-ready through robust gating and readiness reviews Stakeholder Engagement & Alignment - Act as a senior liaison with internal and external stakeholders (including DWP and Capita) to align priorities and resolve conflicts Crisis Management & Stabilisation Leadership - Lead high-impact interventions during major delivery breakdowns, coordinating cross-functional recovery plans Continuous Improvement & Innovation - Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each of the areas. Sponsor improvement initiatives that address recurring issues and enhance delivery resilience. Key Contacts & Relationships: Internal • Operational Leadership • Commercial Team • Technology • Central Services External • DWP stakeholders • Capita stakeholders Qualifications & Experience Senior-level leadership experience in service delivery, operations or delivery enablement Proven ability to stabilise at-risk or failing operational functions Strong stakeholder management skills across complex matrix structures Influencing skills without formal authority Data-driven problem-solver with commercial and operational acumen. Individual Competencies Excellent communication at all organisational levels Calm, decisive and solution-focused under pressure Pragmatic and outcome oriented Credible with senior leaders and frontline teams Able to challenge constructively while maintaining strong relationships Strategic thinker with strong analytical capability EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 80,000.00 Maximum Salary £ 85,000.00
    $66k-91k yearly est. 3d ago
  • IT Quality Analyst

    Mindlance 4.6company rating

    Information technology manager job in Milan, IL

    We're looking for a Quality Analyst with previous experience in the implementation of SAP and industry leading solutions for a manufacturing/warehouse environment that has experience with leading a diverse group of resources through the definition and execution of a testing methodology. Strong verbal ability and experience leading the execution of testing processes throughout medium to large scale implementations. Strong Microsoft Excel capabilities along with process management experience. Ability to pull data from various testing solutions to create reports. Additional experience with HP ALM (testing solution - Application Lifecycle Management) and Rally (used in Agile environments) is a plus. Understanding of software quality assurance processes and methods. Degree or equivalent experience. 2 + Years' experience. Metatarsals required. Thanks & Regards, Amit Kumar Sinha Technical Recruiter, Direct No:********** Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-86k yearly est. 1d ago
  • Senior IT Infrastructure Manager

    Career-Mover

    Information technology manager job in Davenport, IA

    The role of Senior IT Infrastructure Manager is currently available in Davenport, Iowa within the Manufacturing & Production industry. This role involves managing infrastructure staff, ensuring system consistency and security, maintaining software compliance, and driving operational excellence in alignment with IT and business requirements. The Senior IT Infrastructure Manager will collaborate with cross -functional teams, manage SAP and Manufacturing Execution System (MES) infrastructure, and support IT/OT convergence initiatives. With a focus on continuous learning and evolving technology, the manager will interact professionally with business users to understand requirements and develop technology solutions. The ideal candidate will possess a bachelor's degree, at least 7 years of experience in infrastructure management, strong knowledge of IT systems, and the ability to communicate effectively. The role may require up to 25% travel, both domestic and international.
    $87k-115k yearly est. 60d+ ago
  • IT Systems Administrator

    Wyffels Hybrids 3.7company rating

    Information technology manager job in Geneseo, IL

    Join Wyffels Hybrids as Our Next IT Systems Administrator At Wyffels Hybrids, our IT Systems Administrator plays a critical role in keeping our organization running smoothly, securely, and efficiently. This position ensures employees have reliable access to the technology and systems they need to do their best work, combining hands-on technical support with analytical problem-solving to diagnose root causes, recommend improvements, and continuously enhance system performance. The IT Systems Administrator is responsible for auditing, maintaining, and securing company systems, managing employee system access, and supporting our overall technology infrastructure. Working closely with the IT Director and fellow Systems Administrator, this role is a key partner in delivering a modern, scalable, and dependable IT environment that supports our growing business. Why Wyffels? We're an independent, family-owned company built on values that matter - Integrity, Perseverance, Respect, Empowerment, and Passion. We've achieved triple-digit growth over the past decade by staying true to who we are: entrepreneurial problem-solvers who believe in doing 100 Little Things Better every single day. At Wyffels, you'll find the freedom to make an impact, the tools to succeed, and a culture that feels like family. What You'll Do The IT Systems Administrator reports directly to the IT Director and partners closely with other Systems Administrators to maintain the integrity, functionality, and security of the company's IT environment. This position manages device lifecycle processes, manages infrastructure projects, contributes to continuous improvement initiatives, and troubleshoots issues. Responsibilities include proactive monitoring, deployments, Server Administration, virtualization, issue resolution, documentation, and collaboration on technology enhancements across multiple locations. Essential Duties & Responsibilities This list of duties and responsibilities is not exhaustive and may be expanded to include other responsibilities that management deems necessary from time to time. Manage and design the server configuration, VMware administration, Active Directory, Intune policies, network security, and Azure platform. Maintain and deploy Cisco and Paloalto network infrastructure devices. Provide maintenance and management for all VMware environments, servers, computers, and other devices. Lead the configuration and maintenance of handheld devices used by various departments. Oversee and administer the Microsoft 365 environment. Collaborate with the IT Director to write IT policies for the company. Create user accounts, execute termination procedures, and provide system training. Deploy computers for facilities and remote employees using Intune and Autopilot. Design and configure video surveillance solutions. Manage the enterprise phone system. Manage asset tracking for all IT equipment. Your Environment The IT Systems Administrator will work in Atkinson, IL, Geneseo IL, or Davenport IA, offices within the IT department. Travel may occasionally be required to local facilities or training workshops. After-hours support may be needed in the event of urgent technical issues, but overnight travel will be limited. Total Rewards That Grow With You Health, dental, and vision coverage - starting your first day Flexible Spending Accounts for health & childcare Life insurance + Short & Long-Term Disability PTO + 9 paid holidays Parental leave Tuition reimbursement Traditional & Roth 401(k) options Wyffels seed discount Qualifications What You Bring Bachelor's degree in a relevant field such as computer science, information technology, engineering, or business administration, and a minimum of 2 years of relevant experience. Alternatively, 6+ years of relevant experience. Knowledge, Skills, & Abilities Strong understanding of computer hardware, Cisco networks, operating systems, and business applications. Proficiency with Microsoft 365 platforms and administrative functions (Exchange, Teams, SharePoint, Intune, Entra). Experience with ticketing systems, asset management tools, and system documentation. Analytical mindset with the ability to diagnose complex problems and identify long-term solutions. Excellent communication skills; able to explain technical concepts to employees. Strong organizational and time management skills; able to manage multiple priorities effectively. Commitment to security best practices and handling confidential information appropriately. Ready to Grow with Us? If you're ready to lead, innovate, and make a lasting impact in the seed industry, we'd love to meet you. Check out everything we have to offer at Work at Wyffels!
    $57k-76k yearly est. 10d ago
  • IT Project Analyst

    Martin Engineering 4.3company rating

    Information technology manager job in Neponset, IL

    Job Description Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL. As the leader in our industry, our people are responsible for our SUCCESS. Our culture is unique; we want our employees to arrive to work happy and leave feeling the same way. We strive to deliver superior service to all of our customers, both internal and external. There is a reason we have employees who drive from Davenport & Bettendorf, Iowa, Milan, Peoria, LaSalle, Sterling, and Washington, Illinois. They know we have something special. Please continue reading to discover what we seek in a IT Project Analyst. The IT Project Analyst collaborates on and may lead pivotal projects such as a global ERP implementation, which may introduce additional manufacturing, engineering, product development, and IT initiatives. This role may require international travel, close collaboration with cross-functional teams, and the ability to manage projects both onsite and remotely, ensuring successful project outcomes within scope, schedule, and budget. This role will require working with both internal and external sources to complete projects on time and within budget. Qualifications: Bachelor's degree in Business, Engineering or Information Technology, or Business Administration. 1-3 Years of project management experience with a large global IT project preferred. Competency with Office 365, SharePoint, Excel, and project management-oriented software and tools. Basic understanding of ERP systems, business, manufacturing processes, and engineering practices. Responsibilities: Assist in the management of project plans that define scope, objectives, goals, timelines, and resource allocation for a global ERP implementation and other projects. Collaborate with cross-functional project teams, providing clear direction, promoting collaboration, and managing team dynamics effectively. Daily engagement with the project team is required. Perform Business Analyst duties on projects assigned, including data entry, data formatting, and general IT Analyst duties. Identify potential risks and proactively develop strategies for risk mitigation to ensure project success, particularly in international contexts. Assist in the management and optimization of resource allocation and cost control to maximize efficiency. Communicate transparently, providing regular project updates and addressing concerns or issues promptly to both internal and external stakeholders. Effectively communicate project KPIs to the guidance team. Ensure project deliverables adhere to stringent quality standards and comply with company policies and industry best practices. Assist in managing organizational changes associated with ERP implementations and other projects, including crafting training and communication plans. Assists with developing and delivering training materials to help end-users transition to new technologies seamlessly. Maintain precise project documentation, including project plans, status reports, and post-project evaluations. Identify opportunities for process enhancement within manufacturing, engineering, and IT departments, initiating projects to optimize operations and enhance efficiency. Benefits & Perks: Medical Dental Vision Prescription Flexible Spending Dependent Care Reimbursement Company Paid Life Insurance Company Paid Short-term & Long-term Disability 401k - with less than 30-day enrollment, no vesting schedule, & generous company match Onsite Medical Clinic is free of charge to employees & dependents enrolled in our healthcare plan. Onsite Cafe' Onsite Fitness Center Generous vacation package Tuition reimbursement Martin Annual Rewards Program (bonus opportunity) Casual dress policy And much more.............. Are you the person we are looking for? If yes, please submit your resume, and in the meantime, check us out by visiting our website at **************************** Powered by JazzHR tb7nzmlveZ
    $73k-98k yearly est. 27d ago
  • IT Manager - Manufacturing Systems

    Knowhirematch

    Information technology manager job in Davenport, IA

    Job Description IT Manager - Manufacturing Systems Compensation: $90,000-$110,000 + Bonus + Relocation Assistance A large-scale manufacturer of high-value metal products is seeking an experienced IT Manufacturing Manager to lead technology operations at its flagship North American facility. This role is responsible for managing mission-critical IT environments that support 24/7 production, ensuring operational stability, project success, and full compliance with industry regulations. The ideal candidate is a hands-on technical leader with deep knowledge of manufacturing systems, strong project management skills, and the ability to align IT solutions with business priorities. Key Responsibilities Leadership & Operations Direct and guide production support teams, project deployment teams, and offshore development teams. Maintain and oversee manufacturing applications and critical IT environments to ensure continuous plant operations. Partner closely with Finance, Engineering, Operations, and corporate IT leaders to align priorities. Manage vendor and supplier relationships, including contract resource onboarding. Project & Financial Management Deliver IT projects on time, within scope, and within budget. Lead strategic planning sessions with business stakeholders to prioritize initiatives. Own capital budgeting processes, including documentation, forecasts, and expense tracking. Proactively identify and mitigate risks, escalating issues as needed. Compliance & Systems Ensure compliance with SOX, ITAR, DFARS, and other regulatory requirements. Support internal/external audits and Disaster Recovery testing. Manage system integrations between manufacturing applications and enterprise platforms. Lead initiatives in B2B Commerce and EDI deployments. Innovation & Improvement Inspire teams to generate new ideas that improve IT and business outcomes. Drive process improvements, automation, and technology adoption to increase efficiency and reduce risk. Requirements Qualifications Education: Bachelor's degree from an accredited institution. Experience: 5-7 years in IT leadership or IT Manufacturing roles. Technical: COBOL (required). SQL/PLSQL and database query tools (SQL Developer/SQL+). Experience with VB.Net, C#, Java, or C. Familiarity with manufacturing IT systems (including HR-related modules such as overtime/attendance). Compliance: Must meet ITAR requirements (U.S. Citizen, Permanent Resident, Political Asylee, or Refugee). Skills: Strong leadership, communication, and business process knowledge within manufacturing.
    $100k-136k yearly est. 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Moline, IL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $67k-92k yearly est. 23d ago
  • IT Security Analyst

    Collabera 4.5company rating

    Information technology manager job in Moline, IL

    At Collabera, we recognize that our client satisfaction depends in large part on our resource satisfaction, so we make meeting your career needs a top priority. We provide a high-touch, supportive environment that enables you to grow and challenge yourself while maintaining work-life balance. Choose from a wide range of exciting opportunities from our diverse Fortune 500 client base. Job Description Description: Provides information technology to partners in the planning, delivery, and/or support of business processes and business practices for strategic business units Work is of low complexity and low in risk Has contact with responsibility focused around department and functional operations with limited interaction with business contacts Participates as a team member in various roles Receives supervision or direction concerning work/schedule. Impact of decision making is low risk and impact Participates in sharing knowledge Applies information analyses to assist in the effective implementation of a limited business process Complete basic changes or improvements to well documented processes with some supervision Learns how to identify, analyze and apply Information Technology (IT) and business practices to support strategic business process/plans Qualifications Additional Requirements: Knowledge of Application, Distributed, and Mainframe environments Following SAP requirements not mandatory but a nice to have Knowledge of roles, objects, and user profiles within SAP Knowledge of SAP security administration Knowledge of SAP security policies Analytical skills Able to work in a global environment and work effectively with a team Work on tasks and projects that are medium to high risk and of moderate to high complexity in nature where errors could affect the Enterprise Customer service skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $70k-95k yearly est. 60d+ ago
  • Service Delivery Manager

    Robert Half 4.5company rating

    Information technology manager job in Davenport, IA

    We are looking for an experienced Service Delivery Manager to lead, bring structure, and oversee a service desk operations in Davenport, Iowa. This role requires a proactive leader who can ensure seamless service delivery, provide technical expertise, and drive continuous improvement across teams. The ideal candidate will possess strong leadership skills and a deep understanding of IT Networks, tools, and processes as this role will be the high level technical lead. To learn more about this new opportunity within a growing company, please apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology PRactice DIrector with Robert Half (email information is on LinkedIn). Responsibilities: - Supervise the daily operations of the service desk and managed services teams to ensure high-quality service delivery. - Act as a senior escalation point for resolving complex technical issues with efficiency. - Provide mentorship and guidance to engineers, supporting their growth and attention to detail. - Develop and refine operational workflows to enhance service consistency and reliability. - Collaborate with cross-functional teams to align service delivery processes with organizational goals. - Monitor and maintain network systems, ensuring optimal performance and security. - Implement best practices for patch management and endpoint protection to safeguard systems. - Utilize network monitoring tools to promptly identify and address potential issues. - Drive initiatives to improve customer satisfaction and operational efficiency. - Ensure compliance with ITIL standards and industry best practices. Requirements - Proven experience in service delivery management, preferably in a managed services environment. - Strong knowledge of ITIL principles and their application in service operations. - Proficiency in remote desktop support and network monitoring tools. - Hands-on experience with patch management and endpoint protection technologies. - Expertise in Cisco technologies, including configuration and troubleshooting. - Familiarity with Fortinet and SonicWall firewalls. - Excellent leadership and team management skills. - Strong problem-solving abilities and a commitment to continuous improvement. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $69k-94k yearly est. 22d ago
  • IT Quality Analyst

    Mindlance 4.6company rating

    Information technology manager job in Milan, IL

    We're looking for a Quality Analyst with previous experience in the implementation of SAP and industry leading solutions for a manufacturing/warehouse environment that has experience with leading a diverse group of resources through the definition and execution of a testing methodology. Strong verbal ability and experience leading the execution of testing processes throughout medium to large scale implementations. Strong Microsoft Excel capabilities along with process management experience. Ability to pull data from various testing solutions to create reports. Additional experience with HP ALM (testing solution - Application Lifecycle Management) and Rally (used in Agile environments) is a plus. Understanding of software quality assurance processes and methods. Degree or equivalent experience. 2 + Years' experience. Metatarsals required. Thanks & Regards, Amit Kumar Sinha Technical Recruiter, Direct No:********** Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-86k yearly est. 60d+ ago
  • IT Infrastructure Team Lead - 110678

    Career-Mover

    Information technology manager job in Davenport, IA

    The successful candidate will be responsible for managing and supporting a virtual Windows server farm that supports the Rockwell FactoryTalk manufacturing system. This includes overseeing the operation and maintenance of over 200 virtual Windows servers, understanding the hosted applications, and troubleshooting integration points of the MES system. The role also involves serving as the technical lead for a small team, coordinating project work and daily tasks. The ideal candidate should have experience managing Windows Servers, possess strong troubleshooting skills, and be capable of leading a team. Additionally, they should demonstrate knowledge of IT infrastructure and support, adhere to IT standards and conventions, and have excellent problem -solving abilities. The position requires a bachelor's degree in a related field and at least 5 years of IT infrastructure and support experience. Requirements Basic Qualifications · Bachelor's degree in related field from an accredited institution · 5+ years of IT Infrastructure and support experience · Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. · This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified IT candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology. Preferred Qualifications · Experience working with hardware and software vendors/suppliers. · Strong relationship skills and ability to interact with internal and external customers, other analysts, and management. · Experience in executing projects involving multiple groups. · Effective verbal and written communication skills · Experience with translating business requirements into system functional and non -functional requirements · Advanced knowledge of information technology systems, infrastructure, and operations · Ability to introduce new ideas and concepts that enhance the customer experience, streamline operations, and provide optimal security that fits the organization's needs. · Solid understanding of systems analysis, design, and programming techniques · Knowledge of security methodologies, policies, standards, and best practices, including firewall rules, Active Directory, and row -level security · Software suites including Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, Jboss, SharePoint · Pursue continuous learning consistent with evolving job requirements, changes in technology, and changes in the organization.
    $85k-112k yearly est. 60d+ ago
  • Senior IT Systems Engineer

    Tri-City Group 4.3company rating

    Information technology manager job in Davenport, IA

    Tri-City Group is currently looking for a proactive Senior IT Systems Engineer to fill an immediate opening within the IT Managed Service team in Davenport, IA. This role involves managing, maintaining, and troubleshooting IT systems for multiple clients. They act as technical experts, resolving complex issues, leading upgrades and design projects, implementing solutions, and ensuring the optimal performance and uptime of client infrastructure. Key Responsibilities: Install, configure, and maintain Windows Servers, Microsoft 365, virtualization (VMware/Hyper-V), and cloud solutions. Maintain and troubleshoot networking devices such as firewalls, routers, switches, VLANs, and VPNs. Plan and carry out IT infrastructure projects, including system migrations, upgrades, and security enhancements. Offer Tier 2/3 technical support for desktops, servers, networking, and cloud environments. Diagnose and resolve complex IT issues across different client environments. Manage schedules and prioritize multiple support requests and project tasks. Keep projects on track by coordinating with clients, vendors, and internal teams. Apply best practices for backup, disaster recovery, and cybersecurity. Work directly with clients to offer technical guidance and strategic suggestions. Document configurations, troubleshooting steps, and client environments for future reference. Required Skills, Knowledge, and Abilities: Experience: 4+ years in IT support, system administration, or a similar role (preferably in an MSP or multi-client environment) Technical Skills: Strong knowledge of Windows Server, networking, Microsoft 365, Active Directory, DNS, DHCP, firewalls, Fortinet, and SonicWall are preferred, and cloud technologies Project Execution: Ability to plan, prioritize, and complete projects efficiently while balancing support tasks Multi-Tasking & Organization: Capable of managing multiple client environments, tickets, and deadlines Security Awareness: Understanding of cybersecurity best practices, compliance requirements, and security tools Certifications (Preferred but Not Required): Microsoft (MCP, MCSA, MS-900, AZ-900), CompTIA Network+/Security+, Cisco CCNA, or similar Excellent Communication Skills: Ability to explain technical issues to both technical and non-technical users All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
    $84k-95k yearly est. 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Davenport, IA?

The average information technology manager in Davenport, IA earns between $76,000 and $153,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Davenport, IA

$108,000
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