Information technology manager jobs in Daytona Beach, FL - 43 jobs

OVERVIEW- IN-HOUSE (Lake Mary, FL) The Level 2 IT Managed Services Administrator is a hands-on, experienced technical role requiring real-world, production IT experience. This position is not entry-level. Candidates must have direct experience working in live client or enterprise environments performing advanced technical tasks such as configuring firewalls, deploying and managing servers, administering Microsoft environments, and troubleshooting complex infrastructure issues. This role is responsible for responding to alerts, tickets, phone calls, and emails; independently diagnosing and resolving higher-level technical issues; escalating appropriately; and ensuring accurate, real-time documentation. The Level 2 Administrator applies practical, mid-level systems and network administration expertise to solve real business-impacting problems across diverse client environments while maintaining high customer satisfaction. REQUIRED REAL-WORLD EXPERIENCE Candidates should be prepared to explain past configurations, decisions made, and problems solved-not just list technologies used. Candidates must be able to demonstrate hands-on experience in production environments, including: Configuring and troubleshooting firewalls (rules, NAT, VPNs, security policies). Installing and administering Windows Servers (AD, DNS, DHCP, GPOs, file services). Managing Microsoft 365 / Exchange / Azure tenants in real organizations. Supporting virtualized environments (VMware) beyond basic monitoring. Diagnosing complex authentication, networking, and server-related outages. KEY RESPONSIBILITIES- This role requires proven, hands-on experience performing advanced IT tasks in real production environments. Service & Support Respond to alerts, service tickets, phone calls, and emails as a Level 2 support resource. Analyze, troubleshoot, and resolve issues related to servers, networks, workstations, and peripherals. Escalate issues appropriately and provide thorough documentation for escalation resources. Maintain clear and professional communication with clients regarding issue status and next steps. Resolve issues efficiently while maintaining end-user confidence and satisfaction. Avoid spending more than 30-40 minutes on a ticket without escalation or additional direction. Systems & Network Administration (Hands-On) Configure, deploy, and manage firewalls, switches, VPNs, and wireless networks in live client environments. Install, configure, and maintain Windows-based servers, including Active Directory, Group Policy, DNS, DHCP, and file services. Administer and troubleshoot VMware virtualization environments. Perform Microsoft 365, Exchange, and Azure administration, including migrations and tenant management. Manage endpoint security, antivirus, and device compliance platforms. Troubleshoot complex network, server, and authentication issues across multi-site environments. Support and maintain third-party and line-of-business (LOB) applications. Projects & Deployments Set up, install, and configure new computer systems and peripherals. Complete new PC setup projects and mentor Tier 1 technicians on processes and procedures. Assist with new server and network projects in collaboration with System Engineers. Participate in project kickoff and close-out meetings. Complete projects within defined scope, timeline, and budget. Escalation & Collaboration Handle escalations from Tier 1 Help Desk technicians. Escalate incidents to IT Support Engineers when necessary. Follow up with Tier 1 technicians to review resolution steps and share troubleshooting approaches. Review resolutions for escalated tickets to continually expand technical knowledge. Documentation & Client Ownership Create, review, and update client documentation in real time. Ensure documentation is updated whenever devices, configurations, licenses, or renewals change. Serve as a primary technician for assigned clients, maintaining accurate and current documentation. Identify recurring issues and notify the team for review and long-term remediation. Collaborate with Client Manager to identify systems or equipment requiring updates or replacement. On-Call & Team Participation Participate in the on-call rotation, including nights, weekends, and holidays. Attend weekly technical and training meetings. Share relevant technical updates, trends, and client insights with the team. REQUIREMENTS Minimum of seven (7) years of IT administration experience. Ability to pass a background check. Valid driver's license with a good driving record. Flexibility for on-call and after-hours responsibilities. WHAT'S IN IT FOR YOU? Competitive compensation IRA with up to 3% company match Health, dental, and vision benefits Paid time off: 17 days in your first year Company outings and team events Office unlimited snacks Strong work/life balance with a focus on a 40-hour workweek Paid technology training and certifications Ongoing in-house training-learn something new in technology almost every day ABOUT KAPPA Kappa Computer Systems is a Managed Service Provider (MSP) based in Orlando, Florida, proudly serving clients since 1997. We deliver a comprehensive range of IT solutions including managed IT services, cybersecurity, cloud services, and enterprise support for small, mid-sized, and enterprise organizations. At Kappa, our employees are our most valued asset. We invest heavily in our team through strong benefits, continuous training, and clear growth opportunities. Winning Best Places to Work 5 years in a row, just ask our team! Our mission is simple: deliver exceptional IT service to every client, every time. We are known for our outstanding reputation and commitment to consistently excellent service. Follow us on Linked in: linkedin.com/company/kappa-computer-systems/

The RTE drives effective PI planning across all Infrastructure and Operations product delivery teams. As a Release Train Engineer (RTE), this leader supports multiple delivery teams using Agile, Scrum, and Scaled Agile ceremonies and practices. The leader facilitates and leads teams through an execution of proper agile methodology, manages impediments/risks and coaches the team through the journey on Agile maturity. This leader is accountable for the coordination, preparation and guidance of Program Increment planning, demos, and leads the Scrum of Scrums. The RTE partners with Product Owners and senior leaders to enable the delivery program. This includes assisting multiple Product Owners in daily Scrum. This leader directly contributes to the Infrastructure and Operations team strategy while influencing and impacting the overall IT strategy. The RTE has broad and deep technical experience in I&O technologies. Healthfirst has embraced a Scaled Agile Methodology for planning and executing virtually all change initiatives, including Infrastructure and Operations. The Agile approach favors leadership over command-and-control management. We use Agile planning methods to sequence work and manage dependencies and priorities. Finally, culture matters at HealthFirst. Ideal candidates are strong leaders that are continuous learners, not constrained by the way problems have been solved in the past. The RTE, Infrastructure and Operations creates an environment where team members can maximize their contribution and impact and then to ensure that all that effort is optimally harnessed in an aligned way to serve our members. **This position requires three days per week in office (Tues/Wed/Thurs) at 1101 Greenwood, Lake Mary, FL.** **Duties/Responsibilities** + Champion the use of Digital.AI Agility (formerly VersionOne) for Agile planning across epics, features and stories for the Infrastructure and Operations program. + Partner with Product Owners on balancing and prioritizing intake vs. internal product improvements while ensuring optimal delivery against team bandwidth. + Work with Product Owners to manage the backlog across products and the Infrastructure and Operations program. + Leverages deep and broad Infrastructure & Operations technology experience to manage the intake of work into I&O. + Prepare and present to business/IT during Program PI planning and Enterprise PI planning events. + Plan, direct, and coordinate activities through the entire delivery life cycle. + Create and execute against plans to drive the resolution of issues/risks that impede delivery. + Uses data and metrics to manage and optimize the flow of value throughout the Infrastructure and Operations Program. + Actively manage Program and key stakeholder expectations and relationships. + Enable Agile practices, methods, and standards. + Meet financial objectives by forecasting requirements, communicating goals, objectives, and responsibilities, keeping the Program focused for terms of scope, schedule, communication, and risk. + Drive innovation & continuous improvements for processes + Coach and mentor Product Owners and Program Leadership on Agile best practices. **Minimum Qualifications** + Experience managing large-scale, cross-functional projects and programs for Infrastructure and Operations at an enterprise scale. + Technical depth across a broad range of technologies: Server, Network, DBA, Cloud, Desktop, etc. with an ability to communicate effectively with highly technical resources. + Experience operating on a SAFe agile Release train as the Release Train Engineer (RTE). + Demonstrable experience influencing skills across technical teams, peers, and leaders. + Experience engaging and communicating with key stakeholders including senior-level leadership. + Strong Business Acumen and 10+ years of experience in Information Technology roles + 5+ years of experience owning Program Management or the RTE function in a fast paced environment + High School Diploma or GED from an accredited institution **Preferred Qualifications** + BA, BS in Computer Science, Information Management, Business or Healthcare related field. + Experience in a Healthcare Insurance related field + Agile SAFe certifications + Technical certifications across a broad range of technologies (Server, Network, DBA, Cloud, Desktop, etc.) + 5+ years of prior people management and/or influential Technical Architecture roles for Infrastructure and Operations organizations. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Job Description WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. Director of IT The Director of IT will lead the internal IT function and own our Microsoft tenant end-to-end, working closely with business leaders to develop, implement, and optimize secure, scalable technology across corporate, onsite property management, call center, and construction teams. The individual will be responsible for managing IT support, continuing to build out a Tier 1 helpdesk, and adapting systems and workflows to keep pace with the organization's growth. This role will enhance cybersecurity practices, govern vendor relationships and costs, transition hardware/software inventory to ServiceNow, and align identity lifecycle to Entra ID integrated with UKG, so we can see each employee's equipment and software during onboarding and ensure proper recovery and license removal during offboarding. We run a tight group, and this leader must be strategic and hands-on, ready to jump in with tickets, equipment provisioning (including Intune/Autopilot and Dell factory provisioning), and incident response. The Director will also guide a new Network Engineer/Cybersecurity team member on best practices. Key Responsibilities IT Infrastructure Management: Analyze and optimize IT infrastructure and systems performance to align with the fast-paced needs of the business. Develop scalable endpoint and network standards and Intune/Autopilot provisioning patterns (with Dell OEM/factory support) that enable direct-to-user deployment and consistent security baselines. Coordinate regular maintenance, patching, and lifecycle refresh to ensure availability and minimal downtime across corporate and property sites. Cybersecurity Strategy and Risk Management: Develop and implement a comprehensive cybersecurity strategy to protect data, identities, endpoints, email, and networks. Identify and remediate risks and vulnerabilities, implement secure configurations, and lead ongoing awareness training. Operate and tune Microsoft Defender XDR and Microsoft Sentinel, define incident response playbooks, and oversee investigations and post-incident reviews. Mentor the Network Engineer/Cybersecurity hire on firewall hygiene, EDR/alert tuning, detections, forensics, and response best practices. Business Continuity Planning: Design and implement BCP/DR protocols - RPO/RTO definitions, backup and recovery testing, failover runbooks, and crisis communication - scaled for highly dynamic operations across corporate, onsite property management, call center, and construction teams. Helpdesk and Team Development: Lead the creation and management of a Tier 1 helpdesk to support ERP / line-of-business applications and core productivity tools. Establish SLAs, escalation paths, a major incident framework, and knowledge management. Coach technicians on customer experience, documentation, and automation; personally assist with escalations when needed. Vendor and Contract Management: Own all third-party vendor relationships - negotiate terms, track costs, renewal dates, and named users, and drive continuous improvement in service quality and price. Maintain a central vendor catalog and entitlement register (licenses, contracts, device warranties, carrier circuits). Hold direct relationships with Microsoft (M365, Azure, Fabric) and Dell (procurement and provisioning). Budgeting and Resource Allocation: Develop and manage the IT budget, including cloud subscriptions, Microsoft licensing, hardware refresh, carrier services, and tools (ServiceNow, security). Track spend and identify opportunities for license rightsizing and reclamation and smarter procurement to reduce total cost of ownership without sacrificing reliability. Strategic Planning and IT Capacity Management: Collaborate with leadership to align IT strategy to growth and operational priorities. Use capacity planning, telemetry, and KPIs to ensure infrastructure, endpoints, service desk, and security functions scale effectively. Translate strategy into clear quarterly plans, deliverables, and executive reporting. IT & Cybersecurity Auditing: Perform regular IT and security audits against policy and industry frameworks; maintain remediation backlogs with due dates and evidence. Ensure audit readiness for software licensing, device custody, access control, backups, and incident response. Microsoft 365 Administration and Support: Administer and support the Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive, Power BI, Planner) and govern Power Platform (Power Apps/Automate) including environments, DLP, connectors, and lifecycle. Provide user access management, license optimization, and adoption guidance to maximize business value. Microsoft Tenant Ownership & Identity Lifecycle: Serve as primary owner of the Microsoft tenant, responsible for Entra ID (identity governance, SSO, Conditional Access, MFA, PIM), Intune (Windows / iOS / iPadOS / Android), Security & Compliance (DLP/Retention/Records/eDiscovery), and Secure Score improvements. Implement joiner-mover-leaver automation with Entra ID Lifecycle Workflows integrated with UKG to: Create/disable accounts, assign/revoke licenses, and manage group / Teams access. Present a single view of assigned equipment and software access for onboarding and offboarding, with auditable license reclamation and hardware recovery. ServiceNow Platform: CRM → ITSM & ITAM Transition: Assist on the 2026 rollout of ServiceNow CRM, followed by Helpdesk / ITSM (incidents / requests / problem / change) and IT Asset Management (HAM / SAM) replacing our current inventory and asset tracking platform, Asset Panda. Stand up CMDB relationships, lifecycle states, tagging/barcoding, stockrooms/RMA, and software entitlement tracking with usage insights for cost recovery. Integrate monitoring, Intune/device data, and identity data for end-to-end visibility. Hardware Provisioning & Field Deployment: Establish standard images / profiles and Autopilot configurations; leverage Dell factory provisioning for direct-ship devices with minimal IT touch. Maintain efficient depot, spares, and warranty / RMA management to support field and corporate operations. IT Asset Management (Hardware & Software): Implement and govern ServiceNow ITAM for hardware (HAM) and software (SAM), with a clean CMDB, lifecycle workflows, and periodic inventories. Track entitlements vs. usage, reclaim idle licenses, and maintain audit-ready evidence across all software and devices. Real Estate and Multifamily Experience (Preferred): Experience supporting property management, leasing, maintenance, access control, and property network/connectivity needs. Familiarity with Entrata and Acumatica is advantageous; ability to integrate/re-platform to Dynamics and related apps is highly desirable. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field; Master's preferred. 10+ years of progressive IT experience with 5+ years in leadership, combining strategy with hands-on execution. Demonstrated ownership of a Microsoft tenant (M365/Entra ID/Intune/Security & Compliance) and working Azure administration. Strong, practical experience with Intune/Autopilot, Dell OEM/factory provisioning, and endpoint security baselines. Proven success deploying ServiceNow (ITSM / ITAM / CMDB; CRM a plus) and migrating from Asset Panda or similar to ServiceNow ITAM. Experience leading ERP programs, preferably Microsoft Dynamics-including integrations, data migration, and change management. Depth in cybersecurity program management, EDR / SIEM operations, incident response, vulnerability management, and network security. Experience building Tier 1 helpdesk teams, SLAs, major-incident practice, and knowledge management. Strong vendor and contract management, budgeting, and cost optimization. Excellent communication, documentation, and stakeholder management across corporate, properties, and construction. Certifications (preferred): Microsoft (Entra / Intune / Azure / Power Platform), ITIL, CISSP/CCSP, Security+, MD-102/SC-900/AZ-900, and relevant ServiceNow certifications. Preferred Experience: Knowledge of and experience with Entrata and Acumatica software is highly desirable. Familiarity with IT service management frameworks (e.g., ITIL) and the ability to adapt them to a fast-moving, entrepreneurial environment. SQL Server management, reporting/analytics (Power BI), and Microsoft Fabric awareness for future analytics governance. Physical Requirements Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make business meetings, attend training classes, conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Work Environment: This role primarily operates in an office environment with occasional travel to project sites or external meetings. Some exposure to outdoor elements may occur during site visits. Primarily in an office setting with prolonged periods of sitting at a desk and working on a computer. Ability to move within an office environment, including accessing file cabinets, meeting rooms, and office equipment. Required Licenses or Certifications: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver's license to drive while visiting property. NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.

Day (United States of America) IT Procurement Administrator The IT Procurement Administrator administers the sourcing and purchasing of IT hardware and software within the organization. Oversees daily activities associated with IT procurement, including requests for proposals, cost and price analysis, procurement audits, and other contract administration activities. * Bachelor's degree in computer related field or equivalent combination of certification and experience is required. * Demonstrated ability of creative problem solving, and the ability to research issues thoroughly and following basic troubleshooting standards. * Demonstrated skills in written and verbal communication, technical documentation, organizational abilities, analytical abilities, interpersonal skills, and a proven ability to execute assigned tasks and production support activities within the established timeline, and in the presence of obstacles. * Aids with the identification of requirements and development of requests for proposals. * Coordinates all codification of IT invoices, and prepares invoice reconciliation with various in-house reports. * Coordinates and follows up on status with Legal Department and IT teams on review of IT contracts/agreements. * Maintains IT contracts/agreement through to signing of contracts. * Prepares and maintains filing of IT Administration. * Performs cost and price analysis. * Maintains service contracts database. * Analyzes competitive IT market, evaluates proposals, and participates in negotiations for final, contractual IT agreements. * Monitors supplier performance and contract measures. * Assists with the coordination of procurement audits. * Identifies opportunities to reduce overall costs and improve supplier performance. * Tracks and reports monthly procurement expenditures. * Administers organization's software licensing, including new product and maintenance renewals. * Maintains procurement documentation. * Ensures compliance with the organization's policies and procedures consistent with contract terms and applicable regulations. * May coordinate PC/peripheral repair services.

Full-time Description Aspire Communications is a fast-growing internet service provider delivering high-speed fiber-optic connectivity to single-family homes and MDUs. We are expanding operations in Orlando, FL and seeking a Network Operations Manager to establish and lead our Network Operations Center (NOC). This is a ground-floor leadership opportunity where the right candidate will develop operational frameworks, manage budgets, and build a high-performance NOC team as we grow. Position Overview As the Network Operations Manager, you will be responsible for launching and managing our NOC operations in Orlando. You'll oversee network performance, troubleshooting, and provisioning while developing the policies, processes, and team structure for long-term growth. We're looking for an entrepreneurial-minded leader with hands-on expertise in: ? Adtran switching and routing devices ? Adtran ONT provisioning and commissioning ? OSS/BSS platforms: Sonar & CrowdFiber This role offers the chance to take full ownership of Aspire Communications' network operations, shaping its future and driving success. Key ResponsibilitiesNOC Leadership & Strategy Establish and manage the Network Operations Center (NOC) in Orlando. Develop and document standard operating procedures (SOPs) for network monitoring, troubleshooting, and incident response. Oversee operational budgets and ensure cost-effective network expansion. Drive strategic initiatives to enhance network performance, reliability, and scalability. Network Infrastructure Management Deploy, configure, and manage Adtran switching and routing devices. Oversee Adtran ONT provisioning and commissioning for residential and business customers. Monitor and optimize network performance, ensuring high availability and security. Troubleshoot complex network issues and implement proactive solutions. Tech Stack & System Administration Manage and optimize Sonar OSS/BSS and CrowdFiber platforms. Maintain and oversee IP addressing, VLAN configuration, and network security best practices. Work closely with engineering teams to integrate automation and new technologies. Team Development & Growth Recruit, train, and lead a high-performing NOC team as operations scale. Foster a culture of accountability, innovation, and continuous improvement. Act as the main point of escalation for complex network issues. Qualifications & Experience ?? 5+ years of experience in network operations, NOC management, or ISP engineering. ?? Hands-on experience with Adtran switching, routing, and ONT provisioning. ?? Strong knowledge of Sonar OSS/BSS and CrowdFiber. ?? Experience with network monitoring, troubleshooting, and performance optimization. ?? Budget management and experience scaling network teams. ?? Entrepreneurial mindset-excited about building something from the ground up.Preferred Qualifications? Experience with FTTH/GPON/XGS-PON networks. ? Knowledge of IPv6, BGP, OSPF, and network security best practices. ? Previous experience leading NOC teams and growing network operations. If you are a dynamic leader with a strong technical background in OSP and a commitment to quality and safety, we encourage you to apply for this exciting opportunity. Benefits: Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 10 hour shift 8 hour shift Day shift Monday to Friday Overtime Weekends as needed Salary Description $60,000 - $75,000 / year

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive. Job Summary: Responsible for the critical role of project management and onboarding of new conversions and implementations onto the Newport platform. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions . Serves as the primary point of contact for plan sponsors, advisors and internal Newport teams to successfully on-board client plans onto Newport platform. Identifies, creates, and executes efficient project timeline and client facing deliverables. Works with plan sponsors, internal/external consultants, and prior service providers to successfully convert plan data, assets and liabilities. Schedules and leads weekly checkpoint calls with clients and external partners to provide project status update and to discuss open items. Maintains and organizes client-meeting materials such as agenda, minutes and timeline. Understands legal plan documents, implementation process and translates client requests into actionable tasks. Research and understands client on-boarding process, plan setup and project documentation needs. Works closely with cross-functional support teams to resolve system setup and configuration issues. Takes ownership and facilitates resolutions to client questions/issues using the available internal and external resources. Prepares client data with use of Excel formulas/tools, including but not limited to: data extracts, data formatting, data manipulation and editing to ensure completeness and accuracy to ensure compliance with contractual requirement and client expectation. Prepares the necessary documentations for initial plan set up and provide post implementation assistance by developing accurate and detailed administration manuals outlining processes and procedures related to the project/case. Manages multiple case assignments, different clients, changing priorities to manage and prioritize project needs. Consistently meets and/or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines Focuses on learning in everyday activities and events Collaborates with and openly shares knowledge with colleagues Regular, reliable, and punctual attendance Management Responsibilities None Required Education, Experience and Certificates, Licenses, Registrations 5 - 7 years in the retirement plan industry. Knowledge of non-qualified deferred compensation plans a plus, as well as understanding of various retirement plans, market operation, and general retirement plan practices. Project Management experience, Advanced Excel skills Preferred (but not required) education or skills for this role Bachelor's degree from four-year college or university in related field In-depth knowledge of implementation and conversions of retirement plans Competencies Builds Collaborative Relationships Commitment to Excellence Detail Oriented Excellent Verbal and Written Communication Skills Integrity Personal Credibility Planning and Organizing Problem Solver Resourceful Team Player Time Management Analytical TRAVEL: Up to 5%. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! Associate Course Directors ensure excellence in teaching skills and classroom content. They support the Course Director's curriculum vision and direction and assist with lecture and administrative responsibilities as assigned. These positions will assist students within the Information Technology program specifically in the areas of Networking Technologies and Computer Operating Systems. Faculty ensure personal service to students and maintain continuing education as defined in the faculty development plan. Essential Duties and Responsibilities: * Create an environment of learning through effective teaching skills, maintain student-centered focus, and update curriculum to keep current and relevant to industry standards. * Utilize a variety of teaching strategies and encourage active learning. * Create learning activities, including assignments, tests, quizzes and labs, and assess student outcomes in a timely manner through effective assessment and constructive feedback to students to support the learning process. * Perform lectures for campus courses, and hold scheduled virtual course meetings for online courses. Teaching will be conducted through on-campus and online delivery. * Interact positively with diverse student populations; provide all students with equal opportunities for learning. * Demonstrate a commitment to the industry, maintain knowledge and skill relevancy through continuing education as defined in the faculty development plan. Other Responsibilities: * Adheres to the policies and procedures of Full Sail University * Maintains strict confidentiality of student and company information * Demonstrates a strong commitment to the mission and values of the organization * Adheres to company attendance standards * Performs other duties as assigned Supervisory Responsibilities: Oversee lab specialists to ensure the integrity of curriculum and degree learning outcomes. Competencies: * Strong organizational, analytical, and interpersonal skills * Exceptional written and verbal communication skills, including proofreading and editing for grammar and punctuation * Detail oriented * Ability to multi-task while working independently and collaboratively with other teachers and university staff * Ability to interact professionally and constructively with students and staff at all levels in an immersive, fast paced environment Education and/or Experience: The ideal candidate must have a minimum of four (4) years related and verifiable work experience and required to hold a Bachelor's degree in Technology, Information Systems, Computer Science, or related discipline from an accredited college or university. Certificates, Licenses, Registrations: * Certifications including Network+, Cisco CCNA or higher are a plus. Skills: * Proficiency using software programs such as MS Word, Excel, Keynote/PowerPoint and Outlook. * Experience implementing the following technologies: Ethernet, VLANs, IPv4/v6, subnetting, routing protocols, ACLs, and wireless technologies. * Ability to configure networking devices and integrate with Windows and Linux operating systems. * Experience with the design, installation, and configuration of enterprise-level networking hardware and software is preferred. * Must understand physical layer media properties and standards and Ethernet framing/LLC/MAC, VLANs, network segmentation, unicast/multicast/broadcast. * Solid understanding of IPv4 and IPv6, subnetting, VLCM, routing protocols. * Solid understanding of TCP/UDP/ICMP, ports, DNS, ARP, Industry-common RFCs, L2/3/4 switching, and ACLs. Environmental Factors/Physical Demands: Work is performed in an office and classroom environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active student and employee communication; access, input and retrieve information from the computer system. May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds. Full Sail is an Equal Opportunity Employer.

** The Sr. Manager, Integration / Test Engineering oversees Systems, Optical, Integration and Test activities for Business Unit. This role leads the engineering teams in these disciplines from initial requirements through the product lifecycle. This role involves defining, planning and implementing strategies for test, verification, validation, qualification and acceptance testing. **KEY RESPONSIBILITIES ** Provides mastery-level system integration and test engineering expertise to a team. Leads hardware and software integration and verification testing at acceptance, and qualification levels for all relevant environments (vibration, thermal, vacuum). Develops verification plans, test procedures, and test flows, and lead the execution of test procedures. Document test results in reports to ensure system requirements are met. Identify and resolve technical issues and anomalies during integration and testing, collaborating with cross-functional teams to address discrepancies. Collaborate with cross-discipline teams (systems, mechanical, structural, thermal, power, optical, electrical) in development, integration, and execution. Represent BU during major system level design reviews including System Requirements Review (SRR), Preliminary Design Reviews (PDR), Critical Design Reviews (CDR), and Test Readiness Reviews (TRR), and Pre-Shipment Review (PSR). Provide direction and motivation to engineering staff in reporting area to ensure successful execution of the team's responsibilities on all programs. Partner across functions and make a lasting impact on product integrity, customer satisfaction, and operational excellence. Provide performance management and developmental opportunities for existing staff as well as recruit new talent in order to meet technical gaps. Support in the development and execution of the strategic technology vision and roadmap to address new and emerging equipment and technologies. Manage BU's IRAD budget. Deliver products and services that meet cost, quality, and time expectations by working collaboratively with customers and employees. Ensure internal processes and programs produce products that meet or exceed customers' expectations. Establish goals and objectives for the Engineering team within area of responsibility. Travel, domestic and international, may be required to support business needs. **REQUIRED CAPABILITIES ** U.S. Citizenship required due to government contract requirements. Excellent communication and interpersonal skills; ability to brief at all levels within the company as well as with external customers. Ability to develop consensus and drive the team to achieve program goals. Demonstrated highly effective organization, team orientation and leadership skills. Proven ability to recruit, train and motivate employees and build best in class teams. Strong project management skills. Solid understanding of optical and electromechanical systems and hardware Ability to effectively communicate and transfer system architecture and design knowledge with other disciplines including software and hardware engineering, manufacturing, program management, suppliers and customers. Ability to work efficiently under pressure and to tight deadlines. Willingness to take on project ownership and accountability. **EDUCATION/ EXPERIENCE ** Bachelor's degree and minimum of 12 years or Graduate degree and minimum of 10 years of prior relevant experience 10+ years' experience with system level verifications including allocation, testability, flow down, analysis, testing and demonstration in a DoD environment 8+ years' experience writing technical documentation and developing analysis and reports. 8+ years' experience in a SEIT leadership role 8+ years' experience participating in SRR, PDR, CDR and TRR reviews. Proficient with standard engineering software Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Senior IT Network Engineer Compensation: $125, 000-$190, 000 base (DOE) + equity + comprehensive benefits About the Company This innovative aerospace company is building next-generation, fully reusable launch systems designed to make space transportation sustainable, reliable, and scalable. By radically lowering costs and increasing launch frequency, they are unlocking the potential of the space economy to benefit life on Earth. The team is mission-driven, collaborative, and engineering-first, with a culture of ownership and urgency as they race toward first launch. Why Join Impactful Work: Build and secure the network backbone powering real-world launches. High Visibility: Directly support flight operations and launch complex infrastructure. Ownership & Growth: Lead network design, security, and compliance in a fast-moving environment. Strong Benefits & Equity: Competitive pay, stock options, relocation, and comprehensive healthcare. The Role As a Senior IT Network Engineer, you'll design, deploy, and maintain robust network infrastructure for enterprise systems and launch operations. You'll collaborate across IT, avionics, and software teams to ensure secure, high-performance networks that meet compliance standards (NIST, ISO) and scale with rapid company growth. Responsibilities Architect, implement, and manage enterprise network infrastructure (LAN, WAN, Wi-Fi, VPN, firewalls, cloud networking). Ensure network security through monitoring, proper configuration, and adherence to frameworks (NIST). Collaborate with IT and security teams to maintain secure network access policies. Lead upgrades, migrations, and integrations to support growth and evolving tech. Implement automation and monitoring tools to proactively detect and resolve issues. Document network configurations, processes, and standard operating procedures. Provide on-site support for IT, avionics, and software teams at the Cape Canaveral launch complex. Occasional travel to additional facilities as needed. Requirements 5+ years of network engineering experience (designing, monitoring, troubleshooting enterprise LAN/WAN). Strong expertise in routing/switching protocols (BGP, OSPF, VLAN, STP, ARP). Hands-on experience with firewalls (Fortinet, Cisco ASA, Palo Alto, etc.), VPNs, and enterprise Wi-Fi. Multi-vendor experience (Fortinet, MikroTik, Cisco, Ubiquiti). Strong troubleshooting skills with the ability to resolve complex issues independently. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). U.S. Person (citizen or permanent resident). Willingness to relocate to Cape Canaveral, FL. Preferred Certifications: CCNP, CCIE, or equivalent. AWS networking experience. Familiarity with Windows Server and Linux. Experience in regulated industries (NIST, ISO 27001, HIPAA). What They Offer Competitive base salary ($125K-$190K DOE). Stock option equity program. 401(k) with employer match. Comprehensive medical, dental, and vision coverage. Paid parental leave & 4 weeks PTO. 10 paid holidays (including year-end closure). Company-paid life & disability insurance. Wellness perks (on-site gym or monthly stipend). Dog-friendly offices & collaborative team culture.

The go-to problem solver for technical issues across the organization playing a key role in keeping our people connected, productive, and secure. Serving as the first point of contact for IT issues, triaging Jira tickets, and escalating when needed. Meeting SLA deadlines while documenting every step of your work. Managing accounts in Active Directory (on-prem) and Microsoft 365. Troubleshooting desktops, laptops, printers/copiers, TVs, and office equipment. Setting up new hires with configured equipment, accounts, and access. Handling IT asset lifecycle: imaging, data preservation, re-deployment, and tracking via AssetTiger. Restoring files and systems from backup when requested. Assisting the Senior Network Administrator with IT projects and rollouts. Supporting various software suites (Windows OS, Microsoft Office, Adobe, Rockwell Automation tools, etc.). Participating in team meetings and strategy sessions with IT leadership and executives. Occasionally traveling to support other offices or departments. Helping safeguard company assets by monitoring for and reporting security issues. Reinforcing IT policies and procedures to keep systems secure and compliant. Requirements Required Skills & Qualities Hands-on experience with Microsoft 365 (SharePoint, Power Automate, Power BI, Exchange). Familiarity with Active Directory administration. A true customer service mentality-you're approachable, proactive, and patient. Strong troubleshooting and problem-solving skills. Willingness to ask for help when facing the unknown-especially around industrial equipment. Discretion and professionalism when handling sensitive information. Nice-to-Have Skills (bonus points) Experience with Cisco and Meraki networking. Exposure to Rockwell Automation software. Familiarity with ClickUp and Jira Service Management.

Comerit is a global management consulting firm and market leader in Data Enablement, Cloud Migration, Intelligent Analytics, Enterprise Systems, and Information Technology. We partner with clients to integrate data and analytics capabilities of digital business platforms and ecosystems to support enterprise growth, speed, and agility. With a legacy in large scale SAP implementation services and consulting, we have scaled to become a major player in the Cloud space that spans from enterprise software development, multi -platform application services and development, data analytics solutions, to IT Solutions. Our project teams and resources are high level professionals that perform consulting services and development throughout our technology practices. Our client is searching for a Network Administrator as they are a Law Enforcement Agency for a 6 to 12 Month Contract Onsite in Deland, FL 32720. These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position: • Plans, directs and oversees the day -to -day operations and network infrastructure staff for the Client's Information Technology division. • Directs the overall Client's information technology activities to include network administration, technology infrastructure, and network security systems. • Manages Client's information technology staff including interviewing, selecting, making promotion recommendations, coaching, mentoring, training, evaluating, approving leave, drafting performance improvement plans, discipline, and establishing work priorities. • Project management of complex, technical projects including developing and managing formal project plans, assigning tasks and dates, ensuring milestones are met. • Develops, manages, monitors, reviews, documents, and reports on project plans, issues, and progress. • Manages the activities required for implementation of strategic plans as they relate to network technology infrastructure and security systems. • Oversees the development and implementation of Client's information technology policies and procedures, including those for network architecture, security, disaster recovery, incident response, standards, and service provision. • Provides input into the Client's information technology proposed budget and multi year operating and capital funding requirements for network and technology infrastructure systems to the IT Director; continually monitors and reports to the IT Director the status of information technology capital and operating expense funding and expenditures in the adopted budget as well as the status of any long -range technology -related capital improvement program (CIP) items. • Formulates and implements long and short -range goals and objectives for the network infrastructure systems and technologies utilized by the Client. • Reviews and analyzes the division for operational effectiveness; reports to the IT Director on any/all information technology plans, progress, issues, and recommendations. • Ensures network infrastructure is in full compliance with FBI, FDLE, CALEA, and other applicable security policies in regard to access, transmission, and storage of criminal justice and other protected information; participates and responds to applicable internal and external audits. • Directs feasibility studies for proposed automated information systems, including the research and evaluation of alternatives for the enhancement or re -engineering of existing systems. • Oversees hardware and software contract administration, including negotiation of contract provisions, reviewing contracts and MOU's, to ensure they meet or exceed CJIS, VSO GO's, and industry best practices for security. Interface with legal and purchasing departments. Manage contracts and vendors to ensure maximum returns and benefits to the agency. • Oversees and directs the design, management, and monitoring of the Client's technology infrastructure systems and network security. • Develops, monitors, analyzes and reports on the division performance benchmarks and measures for operational efficiencies, service quality, and customer satisfaction. • Stays abreast of new technologies, industry trends, the threat landscape, and best practices as it relates to networks and security and makes recommendations to the IT Director. • Leads development, review, testing, and updating of VSO IT disaster recovery and business continuity plans, and incident response plans. • Drafts Statement of Work (SOW) for network penetration testing parameters and metrics. • Develops and submits for review technology standards, policies, and procedures. • Establishes and maintains effective working relationships with chain of command, staff, other governmental agencies, industry representatives, and public and private agencies to exchange and coordinate information. • Serves as division representative on tasks forces, steering committees, regional committees, and ad hoc groups as assigned. • Represents the Client when dealing with vendors for hardware, software, and consulting services when appropriate. • May be assigned to other county locations based upon operational needs. • Must adhere to Federal, State, County, and Local laws and ordinances. • Responds to emergency situations. • Performs other duties as assigned. Requirements MINIMUM REQUIREMENTS: Bachelors' degree from an accredited college or university in Computer Science, Information Systems, Business Administration, Public Administration or related field AND four (4) years of progressively responsible experience in systems, network, applications, support and/or security administration to include two (2) years of supervisory experience managing complex information technology systems and staff. A comparable amount of education, training and experience may be substituted for the minimum requirements.ü Must be able to become FBI CJIS Level 4 certified within 30 days of hire. Must be able to become FBI CJIS Level 4 certified within 30 days of hire. Must possess and maintain a valid Florida driver's license at the time of hire. NOTE: A pre -employment skills test may be required. ***Selected candidate will be required to undergo an extensive criminal background process. *** KNOWLEDGE, SKILLS & ABILITIES: • Knowledge of network and security best practices for a geographically dispersed, enterprise level environment. • Knowledge of disaster recovery and incident response planning and best practices. • Knowledge of best practices for implementing a variety of networking and routing protocols including TCP/IP, OSPF, RIP, IGRP, DNS, and DHCP in a secure, geographically dispersed, enterprise level environment. • Knowledge of networking and security concepts, practices, issues, options, and methodologies with cloud -based networks. • Knowledge of local and wide area networking communications mediums for voice, data, and video networks. • Knowledge of computer and communication systems evaluation, selection and implementation practices. • Knowledge of research methodologies and mediums. • Knowledge of County, State and Federal laws, rules and regulations governing activities of the Client's information technology systems including FBI/FDLE CJIS requirements and be able to implement them effectively. • Knowledge of the operating characteristics, capabilities and limitations of computers, networks, security, communications systems, and related equipment. • Knowledge of the complexities of a full -service Information Technology operation in an enterprise level environment. • Skilled in project management of large, complex, technical projects. • Skilled in management and supervisory practices and procedures including hiring, training, motivating, mentoring, performance improvement, and discipline. • Skilled in creating technical statements of work (SOW), reviewing contracts for technical accuracy and completeness, and vendor management. • Able to perform all the aspects of network administration which include installing, configuring, modifying, maintaining, updating, upgrading, replacing, migrating, patching, optimizing, interfacing, troubleshooting, segmenting, integrating, virtualizing, clustering, protecting, securing, and documenting a variety of network and security infrastructure devices like firewalls, routers, switches, access points, network monitoring systems, cameras systems, and encryption devices that may be wired or wireless. • Ability to determine the root cause of network disruptions, downtime. • Able to plan, organize, coordinate and direct activities of a group of employees with technical and/or specialized skills. • Able to read, understand, analyze, troubleshoot, and determine improvements to network and technical diagrams and documentation. • Able to interact efficiently and effectively with others. • Able to administer and manage multiple technical programs and projects simultaneously. • Ability to write reports, business correspondence, job descriptions, and policies and procedures. • Able to communicate effectively, orally and in writing. Able to articulate technical or complex topics to technical and/or non -technical audiences. • Able to work under stressful conditions. • Must be able to relocate to other county locations based upon operational needs. • Must be able to become a minimum of FBI CJIS Level 4 certification within 14 days of employment. ADA REQUIREMENTS: Mental Demands: Ability to read and comprehend complex, technical and professional documents, diagrams, schematics, manuals, and journals, instructions, letters, financial reports, abstracts, memos, reports, budgets, and summaries. Ability to write detailed, complex letters, reports, summaries, agendas, memos and financial reports. Ability to perform general mathematical functions. Ability to analyze data and develop a conclusion. Ability to identify and resolve problems. Ability to speak publicly, extemporaneously and persuasively; conversant in theory and practices of discipline to laymen. Physical Demands: Sedentary work. Ability to see, talk, and demonstrate finger dexterity. Visual acuity (peripheral vision, depth perception) necessary to operate a motorized vehicle. Environmental Demands: Inside work.

Major Functions This position is a highly responsible position performing advanced technical work analyzing, developing, implementing, maintaining, and securing enterprise voice and data networks. Manages projects. Ensures compliance with standards and regulations. Researches, recommends, and determines adherence to adopted security frameworks. Mentors other Network Engineers. The position will initially be headquartered in DeLand. Headquarters are subject to change based upon the needs of the court. Work hours may include periodic weekends and holidays. Day travel to offices throughout the circuit will be required as needed. Illustrative Duties (NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) * Identifies, monitors, diagnoses, and solves complex network problems. * Designs, manages, and maintains existing local area networks (LANs) and wide area networks (WANs). * Reviews and evaluates all relevant network technology; to include firmware, software, and hardware. * Maintain comprehensive network documentation, including diagrams, configurations, and operational procedures. * Implement and manage robust security measures, including firewalls, VPNs, IDS/IPS, and network segmentation to prevent unauthorized access and mitigate cyber threats. * Develop and enforce network security policies, ensuring they are integrated into network design and operations. * Research and recommend network bestpractices. * Ensure that critical systems and applications are always available through redundancy, load balancing, and failover solutions. * Serves as a liaison between network services and local, state, federal agencies, outside vendors, and contractors. * Knowledge of Cisco routers, switches, and firewalls. Minimum Requirements Any combination of related college education (computer science, mathematics, business, etc.) and/or experience totaling 8 years. Experience in Network, System Administration, and ensuring the security of IT resources is also required. Must possess a valid driver's license. Must obtain a valid Florida driver's license within 30 days of appointment and maintain thereafter. A comparable amount of education, training, or experience may be substituted for the minimum qualifications Knowledge, Skills & Abilities * All knowledge, skills, and abilities for a Network Engineer I or II, plus the following: * Knowledge of Cisco router and switch technology, TCP/IP, and IP-based routing protocols (RIP, EIGRP, OSPF, BGP). * Skilled in developing enterprise cyber-security strategic plans, including: Security Resiliency Backup Disaster recovery Routine maintenance. * Ability to identify, analyze, and resolve complex system and network threats and security issues. * Ability to engineer configuration templates for routers and switches. * Ability to design and implement remote site LAN and WAN circuits, routing, and switching. * Ability to troubleshoot core firewalls. * Ability to design and implement campus-wide Ethernet switching. * Ability to organize work on multiple tasks, establish priorities, and meet deadlines. * Ability to think logically and show attention to detail. * Ability to communicate effectively both orally and in writing. * Ability to establish and maintain effective working relationships * Ability to work under stressful conditions. ADA REQUIREMENTS: Physical Demands:Ability to see, hear, talk, reach. Ability to grasp, push, pull, lift, and carry up to 40 pounds. Finger dexterity. Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle. Environmental Demands :Inside and occasional outside work. Mental Demands:Ability to read and comprehend technical and professional writing; including journals, instructions, layouts, schematics, memos, letters, procedures, and safety instructions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak and write clearly and concisely. Ability to perform general mathematical functions. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail.

CPH is a multi-disciplined Engineering and Architectural design firm that ranks in the nation's Top 500 Design Firms by ENR Magazine. Project Manager - Land Development The Project Manager is responsible for leading the designing, development, and the implementation of engineering projects. This role provides innovative solutions to solve any problems and it requires the supervision and implementation of a variety of projects. The Senior Project Engineer, have a strong understanding of engineering principles to deliver high quality standards to CPH clients. Duties Include: * Lead the design, development, and implementation of engineering solutions for projects. * Create and review detailed engineering drawings, specifications, and documentation. * Monitor progress of projects and make adjustments as needed to ensure proper completion. * Review and approve designs, specifications, and calculations. * Identify potential project risks and develop modification strategies if needed. * Ensures that all aspects of the project's safety comply with regulations and quality standards. * Prepares and maintain project documentation, including reports, design changes, and status updates. * Communicate project status, risks, and issues to upper managements and clients. * Serves a primary point of contact for internal and external clients. Requirements/Abilities * Proficiency in MS Office, including Word, Excel and Outlook and familiarity with Deltek Vision and Smartsheet or similar software's platforms. * AutoCAD experience is a plus. * Ability to exercise critical thinking and good independent judgement. * Ability to work independently as well as collaboratively with a team. * Excellent interpersonal and communication skills. * Ability to effectively multi-task and work on multiple projects while adhering to project schedules and budgets. * Flexibility in work schedule to accommodate project deadlines. * Detail oriented, quality conscious, reliable and self-motivated. Education and Experience: * Bachelor's degree in Engineering (Civil, Mechanical, electrical, or related field). A Master's degree or Professional Engineer (PE) license is preferred. * 8-15+ years of experience in a similar role. * Strong knowledge of engineering principles, project management, and industry standards. * PE Licensed Preferred Compensation & Benefits: * Dependent upon experience. * CPH offers Medical, Dental and Vision and Long-Term Disability with a quality insurance company. * Company Paid Life Insurance and Short-Term Disability. * 401K, Paid Personal Time Off, Paid Holidays, and Paid Paternal Leave. CPH is an Equal Opportunity/Affirmative Action/Drug Free Work Environment Employer.

Dedicated IT At Dedicated IT, we're more than a Managed Service Provider-we're healthcare's trusted IT partner. Proudly ranked #33 on CRN's 2022 Fast Growth 150 List, we've established ourselves as a household name in Healthcare IT. With our people-centric culture, competitive benefits, and consistent year-over-year growth, we're known as an employer of choice in the Managed Services world. We believe in investing in our team. That means prioritizing your professional AND personal success through career development, advancement opportunities, certification support, and work-life balance. Here, you'll find a supportive environment that celebrates growth and innovation. As we continue to rise as one of the top 5 privately-owned MSPs in the U.S., we're looking for an Onsite IT Engineer to join our Mid-Market Service division. In this role, you'll have a direct impact on our mission and help shape the future of healthcare technology. Ready to advance your career with a leader in Healthcare IT? Apply today and let's build the future of healthcare, together! If you would like to know more about Dedicated IT, click the links below: ********************************* ******************************** Position Summary Location: Daytona Beach, FL Schedule: Full-time onsite at client office Salary: Up To $65,000/year Onsite IT Engineer - Empower Healthcare with Advanced Technology Solutions Are you passionate about technology and ready to make a real impact in the healthcare sector? Join us as an Onsite IT Engineer, where you'll work hands-on with enterprise-class systems, tackling advanced projects that drive our mid-market healthcare clients forward. In this role, you'll have access to state-of-the-art hardware, powerful automation tools, and resources to help you deliver exceptional technical support. You'll work directly with users onsite, offering fast and effective solutions, and partner with client executives on both short- and long-term IT strategies. Your presence will ensure our clientele feel supported, no matter where they're located. Our Onsite IT Engineers are the face of our company, driving client success through innovative problem-solving and impactful solutions. If you're excited about taking on infrastructure projects and developing your expertise, we'd love to hear from you! We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients. • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL. • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day. • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Functions of the Onsite IT Engineer: Provide prompt and effective support for end-user issues, ensuring timely resolution and tracking progress within SLA times. Collaborate closely with client, Service Delivery Managers, and teammates to deliver high-quality service and foster a positive user experience. Lead and participate in various infrastructure improvement projects, contributing to enhanced system performance and user satisfaction. Maintain accurate documentation, create detailed support tickets, and log activities for efficient tracking and reporting. Offer hands-on support to executive teams, assisting with technology needs and strategic IT planning. Escalate complex issues to senior technical teams with comprehensive documentation of troubleshooting steps and recommendations. Act as the Subject Matter Expert (SME) for your client, providing guidance and mentorship to team members as needed. Proactively identify and report potential major incidents, ensuring timely communication with the Service Delivery Manager. Develop and deliver end-user training on supported software and hardware, improving user confidence and system adoption. Assist with the installation and configuration of client-specific software and infrastructure, coordinating with vendors when necessary. Support Professional Services and Account Management teams by testing new environment configurations and providing valuable feedback. Advanced Technical Responsibilities: Enterprise Desktop Management: Deliver comprehensive support for workstation hardware and software (Windows/Mac OS) and mobile devices, ensuring seamless operations for end users and proactively optimizing their experience. Office 365 Administration: Take ownership of Office 365 services, including advanced troubleshooting and management of SharePoint, OneDrive, and other collaboration tools, driving productivity across the organization. Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining a customer-focused approach across calls, chat, and email. Handle escalated issues that require deeper technical insight. Network & Security: Conduct advanced troubleshooting for network issues (DNS, DHCP, VPN), support firewall configuration, and ensure secure and reliable connectivity across multiple locations. Windows & Virtual Server Management: Manage Windows environments and virtual server infrastructures, performing tasks like advanced file permissions management, Active Directory administration, and supporting enterprise-level configurations. Healthcare Application Support & Vendor Management: Act as a key liaison for EMR/EHR vendor management, ensuring quick issue resolution and minimizing downtime for critical healthcare applications. User Training & Technology Mentorship: Deliver training sessions for end users, focusing on advanced IT tasks and best practices, while mentoring them to increase tech confidence and productivity. Team Leadership & Knowledge Sharing: Collaborate with teammates and mentor junior technicians, sharing expertise and fostering a culture of continuous learning and technical growth. Executive IT Support: Provide direct, high-level support to executive and senior leadership, ensuring their technology needs are met promptly and professionally with a focus on maintaining business continuity and efficiency. Education & Experience Qualifications Minimum Education: High School Diploma or GED required. Certifications: CompTIA A+, Network+, Security+, Cisco, and Microsoft certifications preferred; relevant experience will be considered in lieu of specific certifications. Experience: 4+ years in a helpdesk or similar advanced technical role, required. Prior experience in a Managed Service Provider (MSP) environment is preferred. Healthcare IT Experience: Previous experience in Healthcare IT is REQUIRED, with familiarity in supporting medical clients, EMR systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment is a plus. Ambient AI experience or desire to learn a plus. Perks & Benefits Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well. 401K with Company Match: Start planning for your future with our competitive retirement savings plan. Generous Time Off: Enjoy 8 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave. Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career. People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment. Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.

Job DescriptionDescription: The Systems and Network Administrator will serve as a technical subject matter expert and be responsible for the architecture, implementation, and maintenance of the school's backend infrastructure. This role ensures the security, stability, and efficiency of all networks, servers, and critical systems, providing a reliable digital foundation for teaching and learning across the school. Key Responsibilities: Network & Infrastructure Management Manage, troubleshoot, and deploy the entire network environment, including routers, switches (Extreme), and firewalls (SonicWALL). Oversee and troubleshoot all LAN and WAN issues to ensure consistent connectivity. Manage the campus-wide wireless environment (Extreme Access Points). Configure and maintain VLANs to segment and secure network traffic. Manage the school's phone system (Zultys). Maintain a detailed inventory of all network, Wi-Fi, and data center technology. Security & Access Control Maintain a safe and secure network environment through proactive monitoring and best practices. Manage the physical security infrastructure, including the security camera system (Avigilon) and the door access system. Establish and maintain all user profiles, directories, and security permissions, primarily through Active Directory. Systems & Data Management Manage and perform regular, verified backups of all critical school data to ensure business continuity. Provide technical assistance and back-end support to all school personnel as needed. Assist all outside vendors with network access and troubleshooting when they are on campus. Core Competencies & Qualifications Professional Skills Leadership & Decision-Making: Possess strong leadership skills with the ability to make critical decisions. Analytical & Problem-Solving: Exhibit excellent analytical skills to understand complex requirements and resolve issues efficiently. Communication: Ability to explain complex technical systems in simple, understandable terms to non-technical staff. Organization & Prioritization: Demonstrate excellent organizational and prioritization skills, with the flexibility to adapt plans and work within tight deadlines. Relational & Collaborative: A natural ability to build trust, rapport, and strong working relationships with colleagues. A true "people person." Customer Service Mindset: A patient and approachable demeanor with a desire to help others solve technical problems. You will be working with students, teachers, administrators, and parents. Technical Knowledge & Experience Technical Skills: Proficiency with Windows Server, Active Directory, Office 365 Admin, and network infrastructure (Firewalls, VLANs, Wi-Fi). Software and OS: Apple mac OS & Windows Operating Systems (Windows 10, Windows Server with Active Directory) Microsoft Office Suite & Google Workspace products Networking: Deep understanding of LAN, WAN, TCP/IP, VPN, DNS, DHCP, VLANs, routing, and switching. Experience with structured cabling, Ethernet, Fiber Optic, and wireless protocols. Hardware Support: Firewalls: SonicWALL Switches & Access Points: Extreme Networks Servers & PCs: Dell Apple Ecosystem: iPads, iMacs, MacBooks, Apple TVs Phone & Security Systems: Zultys, Avigilon Supplemental Functions: Drawing from one's calling, use their personal gifts and talents to further the Kingdom of God. Serve as a minister of the Gospel of Jesus to the school community and beyond, through actions, speech, and attitude. Perform other duties, as assigned. Required Personal Qualities: The employee shall: Be a mature believer and disciple-maker of Jesus Christ. Agree with and actively promote the school's Statement of Faith. Strive to model Christ in attitude, speech, and actions both in and out of school to students, parents and fellow employees. Agree with and adhere to the OCS Lifestyle Statement. Have the spiritual maturity, academic abilities, and personal leadership qualities to equip students to transform the world for Christ and His kingdom. Requirements: Preferred Education Requirement: Bachelor's degree in IT/CS preferred; distinct relevant experience accepted in lieu of degree. Certification(s) Preferred: CompTIA Network+ or CCNA required (or willingness to obtain within 6 months). CompTIA Security+ preferred. Years of Experience: Minimum 3 years of experience in systems and network administration. Experience in an educational or non-profit setting is a plus.

OVERVIEW- IN-HOUSE (Lake Mary, FL) The Level 2 IT Managed Services Administrator is a hands-on, experienced technical role requiring real-world, production IT experience. This position is not entry-level. Candidates must have direct experience working in live client or enterprise environments performing advanced technical tasks such as configuring firewalls, deploying and managing servers, administering Microsoft environments, and troubleshooting complex infrastructure issues. This role is responsible for responding to alerts, tickets, phone calls, and emails; independently diagnosing and resolving higher-level technical issues; escalating appropriately; and ensuring accurate, real-time documentation. The Level 2 Administrator applies practical, mid-level systems and network administration expertise to solve real business-impacting problems across diverse client environments while maintaining high customer satisfaction. REQUIRED REAL-WORLD EXPERIENCE Candidates should be prepared toexplain past configurations, decisions made, and problems solvednot just list technologies used. Candidates must be able to demonstrate hands-on experience in production environments, including: Configuring and troubleshooting firewalls (rules, NAT, VPNs, security policies). Installing and administering Windows Servers (AD, DNS, DHCP, GPOs, file services). Managing Microsoft 365 / Exchange / Azure tenants in real organizations. Supporting virtualized environments (VMware) beyond basic monitoring. Diagnosing complex authentication, networking, and server-related outages. KEY RESPONSIBILITIES- This role requires proven, hands-on experience performing advanced IT tasks in real production environments. Service & Support Respond to alerts, service tickets, phone calls, and emails as a Level 2 support resource. Analyze, troubleshoot, and resolve issues related to servers, networks, workstations, and peripherals. Escalate issues appropriately and provide thorough documentation for escalation resources. Maintain clear and professional communication with clients regarding issue status and next steps. Resolve issues efficiently while maintaining end-user confidence and satisfaction. Avoid spending more than 3040 minutes on a ticket without escalation or additional direction. Systems & Network Administration (Hands-On) Configure, deploy, and manage firewalls, switches, VPNs, and wireless networks in live client environments. Install, configure, and maintain Windows-based servers, including Active Directory, Group Policy, DNS, DHCP, and file services. Administer and troubleshoot VMware virtualization environments. Perform Microsoft 365, Exchange, and Azure administration, including migrations and tenant management. Manage endpoint security, antivirus, and device compliance platforms. Troubleshoot complex network, server, and authentication issues across multi-site environments. Support and maintain third-party and line-of-business (LOB) applications. Projects & Deployments Set up, install, and configure new computer systems and peripherals. Complete new PC setup projects and mentor Tier 1 technicians on processes and procedures. Assist with new server and network projects in collaboration with System Engineers. Participate in project kickoff and close-out meetings. Complete projects within defined scope, timeline, and budget. Escalation & Collaboration Handle escalations from Tier 1 Help Desk technicians. Escalate incidents to IT Support Engineers when necessary. Follow up with Tier 1 technicians to review resolution steps and share troubleshooting approaches. Review resolutions for escalated tickets to continually expand technical knowledge. Documentation & Client Ownership Create, review, and update client documentation in real time. Ensure documentation is updated whenever devices, configurations, licenses, or renewals change. Serve as a primary technician for assigned clients, maintaining accurate and current documentation. Identify recurring issues and notify the team for review and long-term remediation. Collaborate with Client Manager to identify systems or equipment requiring updates or replacement. On-Call & Team Participation Participate in the on-call rotation, including nights, weekends, and holidays. Attend weekly technical and training meetings. Share relevant technical updates, trends, and client insights with the team. REQUIREMENTS Minimum of seven (7) years of IT administration experience. Ability to pass a background check. Valid drivers license with a good driving record. Flexibility for on-call and after-hours responsibilities. WHATS IN IT FOR YOU? Competitive compensation IRA with up to 3% company match Health, dental, and vision benefits Paid time off: 17 days in your first year Company outings and team events Office unlimited snacks Strong work/life balance with a focus on a 40-hour workweek Paid technology training and certifications Ongoing in-house traininglearn something new in technology almost every day ABOUT KAPPA Kappa Computer Systems is a Managed Service Provider (MSP) based in Orlando, Florida, proudly serving clients since 1997. We deliver a comprehensive range of IT solutions including managed IT services, cybersecurity, cloud services, and enterprise support for small, mid-sized, and enterprise organizations. At Kappa, our employees are our most valued asset. We invest heavily in our team through strong benefits, continuous training, and clear growth opportunities. Winning Best Places to Work 5 years in a row, just ask our team! Our mission is simple: deliver exceptional IT service to every client, every time. We are known for our outstanding reputation and commitment to consistently excellent service. Follow us on Linked in: linkedin.com/company/kappa-computer-systems/

WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. Director of IT The Director of IT will lead the internal IT function and own our Microsoft tenant end-to-end, working closely with business leaders to develop, implement, and optimize secure, scalable technology across corporate, onsite property management, call center, and construction teams. The individual will be responsible for managing IT support, continuing to build out a Tier 1 helpdesk, and adapting systems and workflows to keep pace with the organization's growth. This role will enhance cybersecurity practices, govern vendor relationships and costs, transition hardware/software inventory to ServiceNow, and align identity lifecycle to Entra ID integrated with UKG, so we can see each employee's equipment and software during onboarding and ensure proper recovery and license removal during offboarding. We run a tight group, and this leader must be strategic and hands-on, ready to jump in with tickets, equipment provisioning (including Intune/Autopilot and Dell factory provisioning), and incident response. The Director will also guide a new Network Engineer/Cybersecurity team member on best practices. Key Responsibilities IT Infrastructure Management: Analyze and optimize IT infrastructure and systems performance to align with the fast-paced needs of the business. Develop scalable endpoint and network standards and Intune/Autopilot provisioning patterns (with Dell OEM/factory support) that enable direct-to-user deployment and consistent security baselines. Coordinate regular maintenance, patching, and lifecycle refresh to ensure availability and minimal downtime across corporate and property sites. Cybersecurity Strategy and Risk Management: Develop and implement a comprehensive cybersecurity strategy to protect data, identities, endpoints, email, and networks. Identify and remediate risks and vulnerabilities, implement secure configurations, and lead ongoing awareness training. Operate and tune Microsoft Defender XDR and Microsoft Sentinel, define incident response playbooks, and oversee investigations and post-incident reviews. Mentor the Network Engineer/Cybersecurity hire on firewall hygiene, EDR/alert tuning, detections, forensics, and response best practices. Business Continuity Planning: Design and implement BCP/DR protocols - RPO/RTO definitions, backup and recovery testing, failover runbooks, and crisis communication - scaled for highly dynamic operations across corporate, onsite property management, call center, and construction teams. Helpdesk and Team Development: Lead the creation and management of a Tier 1 helpdesk to support ERP / line-of-business applications and core productivity tools. Establish SLAs, escalation paths, a major incident framework, and knowledge management. Coach technicians on customer experience, documentation, and automation; personally assist with escalations when needed. Vendor and Contract Management: Own all third-party vendor relationships - negotiate terms, track costs, renewal dates, and named users, and drive continuous improvement in service quality and price. Maintain a central vendor catalog and entitlement register (licenses, contracts, device warranties, carrier circuits). Hold direct relationships with Microsoft (M365, Azure, Fabric) and Dell (procurement and provisioning). Budgeting and Resource Allocation: Develop and manage the IT budget, including cloud subscriptions, Microsoft licensing, hardware refresh, carrier services, and tools (ServiceNow, security). Track spend and identify opportunities for license rightsizing and reclamation and smarter procurement to reduce total cost of ownership without sacrificing reliability. Strategic Planning and IT Capacity Management: Collaborate with leadership to align IT strategy to growth and operational priorities. Use capacity planning, telemetry, and KPIs to ensure infrastructure, endpoints, service desk, and security functions scale effectively. Translate strategy into clear quarterly plans, deliverables, and executive reporting. IT & Cybersecurity Auditing: Perform regular IT and security audits against policy and industry frameworks; maintain remediation backlogs with due dates and evidence. Ensure audit readiness for software licensing, device custody, access control, backups, and incident response. Microsoft 365 Administration and Support: Administer and support the Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive, Power BI, Planner) and govern Power Platform (Power Apps/Automate) including environments, DLP, connectors, and lifecycle. Provide user access management, license optimization, and adoption guidance to maximize business value. Microsoft Tenant Ownership & Identity Lifecycle: Serve as primary owner of the Microsoft tenant, responsible for Entra ID (identity governance, SSO, Conditional Access, MFA, PIM), Intune (Windows / iOS / iPadOS / Android), Security & Compliance (DLP/Retention/Records/eDiscovery), and Secure Score improvements. Implement joiner-mover-leaver automation with Entra ID Lifecycle Workflows integrated with UKG to: Create/disable accounts, assign/revoke licenses, and manage group / Teams access. Present a single view of assigned equipment and software access for onboarding and offboarding, with auditable license reclamation and hardware recovery. ServiceNow Platform: CRM → ITSM & ITAM Transition: Assist on the 2026 rollout of ServiceNow CRM, followed by Helpdesk / ITSM (incidents / requests / problem / change) and IT Asset Management (HAM / SAM) replacing our current inventory and asset tracking platform, Asset Panda. Stand up CMDB relationships, lifecycle states, tagging/barcoding, stockrooms/RMA, and software entitlement tracking with usage insights for cost recovery. Integrate monitoring, Intune/device data, and identity data for end-to-end visibility. Hardware Provisioning & Field Deployment: Establish standard images / profiles and Autopilot configurations; leverage Dell factory provisioning for direct-ship devices with minimal IT touch. Maintain efficient depot, spares, and warranty / RMA management to support field and corporate operations. IT Asset Management (Hardware & Software): Implement and govern ServiceNow ITAM for hardware (HAM) and software (SAM), with a clean CMDB, lifecycle workflows, and periodic inventories. Track entitlements vs. usage, reclaim idle licenses, and maintain audit-ready evidence across all software and devices. Real Estate and Multifamily Experience (Preferred): Experience supporting property management, leasing, maintenance, access control, and property network/connectivity needs. Familiarity with Entrata and Acumatica is advantageous; ability to integrate/re-platform to Dynamics and related apps is highly desirable. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field; Master's preferred. 10+ years of progressive IT experience with 5+ years in leadership, combining strategy with hands-on execution. Demonstrated ownership of a Microsoft tenant (M365/Entra ID/Intune/Security & Compliance) and working Azure administration. Strong, practical experience with Intune/Autopilot, Dell OEM/factory provisioning, and endpoint security baselines. Proven success deploying ServiceNow (ITSM / ITAM / CMDB; CRM a plus) and migrating from Asset Panda or similar to ServiceNow ITAM. Experience leading ERP programs, preferably Microsoft Dynamics-including integrations, data migration, and change management. Depth in cybersecurity program management, EDR / SIEM operations, incident response, vulnerability management, and network security. Experience building Tier 1 helpdesk teams, SLAs, major-incident practice, and knowledge management. Strong vendor and contract management, budgeting, and cost optimization. Excellent communication, documentation, and stakeholder management across corporate, properties, and construction. Certifications (preferred): Microsoft (Entra / Intune / Azure / Power Platform), ITIL, CISSP/CCSP, Security+, MD-102/SC-900/AZ-900, and relevant ServiceNow certifications. Preferred Experience: Knowledge of and experience with Entrata and Acumatica software is highly desirable. Familiarity with IT service management frameworks (e.g., ITIL) and the ability to adapt them to a fast-moving, entrepreneurial environment. SQL Server management, reporting/analytics (Power BI), and Microsoft Fabric awareness for future analytics governance. Physical Requirements Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make business meetings, attend training classes, conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Work Environment: This role primarily operates in an office environment with occasional travel to project sites or external meetings. Some exposure to outdoor elements may occur during site visits. Primarily in an office setting with prolonged periods of sitting at a desk and working on a computer. Ability to move within an office environment, including accessing file cabinets, meeting rooms, and office equipment. Required Licenses or Certifications: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver's license to drive while visiting property. NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.

Job DescriptionDescription: Aspire Communications is a fast-growing internet service provider delivering high-speed fiber-optic connectivity to single-family homes and MDUs. We are expanding operations in Orlando, FL and seeking a Network Operations Manager to establish and lead our Network Operations Center (NOC). This is a ground-floor leadership opportunity where the right candidate will develop operational frameworks, manage budgets, and build a high-performance NOC team as we grow. Position Overview As the Network Operations Manager, you will be responsible for launching and managing our NOC operations in Orlando. You'll oversee network performance, troubleshooting, and provisioning while developing the policies, processes, and team structure for long-term growth. We're looking for an entrepreneurial-minded leader with hands-on expertise in: ? Adtran switching and routing devices ? Adtran ONT provisioning and commissioning ? OSS/BSS platforms: Sonar & CrowdFiber This role offers the chance to take full ownership of Aspire Communications' network operations, shaping its future and driving success. Key ResponsibilitiesNOC Leadership & Strategy Establish and manage the Network Operations Center (NOC) in Orlando. Develop and document standard operating procedures (SOPs) for network monitoring, troubleshooting, and incident response. Oversee operational budgets and ensure cost-effective network expansion. Drive strategic initiatives to enhance network performance, reliability, and scalability. Network Infrastructure Management Deploy, configure, and manage Adtran switching and routing devices. Oversee Adtran ONT provisioning and commissioning for residential and business customers. Monitor and optimize network performance, ensuring high availability and security. Troubleshoot complex network issues and implement proactive solutions. Tech Stack & System Administration Manage and optimize Sonar OSS/BSS and CrowdFiber platforms. Maintain and oversee IP addressing, VLAN configuration, and network security best practices. Work closely with engineering teams to integrate automation and new technologies. Team Development & Growth Recruit, train, and lead a high-performing NOC team as operations scale. Foster a culture of accountability, innovation, and continuous improvement. Act as the main point of escalation for complex network issues. Qualifications & Experience ?? 5+ years of experience in network operations, NOC management, or ISP engineering. ?? Hands-on experience with Adtran switching, routing, and ONT provisioning. ?? Strong knowledge of Sonar OSS/BSS and CrowdFiber. ?? Experience with network monitoring, troubleshooting, and performance optimization. ?? Budget management and experience scaling network teams. ?? Entrepreneurial mindset-excited about building something from the ground up.Preferred Qualifications? Experience with FTTH/GPON/XGS-PON networks. ? Knowledge of IPv6, BGP, OSPF, and network security best practices. ? Previous experience leading NOC teams and growing network operations. If you are a dynamic leader with a strong technical background in OSP and a commitment to quality and safety, we encourage you to apply for this exciting opportunity. Benefits: Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 10 hour shift 8 hour shift Day shift Monday to Friday Overtime Weekends as needed Requirements: