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  • Service Delivery Manager - Contract Manager

    4iG Nyrt

    Information technology manager job in Countryside, IL

    Rheinmetall 4iG Digital Services (R4) is a joint venture between Rheinmetall, a globally leading supplier of defense and automotive products, and 4iG, Hungary's leading IT systems integrator. R4 has been founded end of 2022 with its headquarters in Budapest and the initial mission to provide project- and operations-related IT services to Rheinmetall's local subsidiaries in Hungary and worldwide. Based on business requirements and opportunities, R4 plans to progressively expand the scope of its services for internal and external customers alike. In a nutshell, R4 is like a start-up with guaranteed success. Equipped with a hands-on mentality, it significantly benefits from the support and tremendous growth of both Rheinmetall and 4iG. The designated business and solid setup offer outstanding development potentials for R4 itself but consequently also for all employees, because there will be lots of interesting jobs in an international and dynamic work environment. In order to achieve our common goals, we count on you Collaborate with internal divisions and customers to draft and review IT contracts, ensuring that agreements are clear, compliant, and aligned with both business objectives and operational requirements. Define and maintain a service level agreement framework, working closely with the Service Delivery Manager, Business Relationship Manager, and Service Owners to ensure consistency and alignment across all services. Collaborate with the Service Owner and IT Service Delivery Manager to negotiate IT contracts, ensuring that agreements reflect both strategic goals and operational realities. Establish and maintain a project contract framework, supporting the Project Management Office in its application and ensuring contractual consistency across project initiatives. Ensure all contracts comply with internal policies, legal standards, data protection regulations, and risk management guidelines, safeguarding the organization's interests and reputation. Take ownership of maintaining a central, up-to-date contract repository and managing the full lifecycle of IT contracts, from creation to renewal or termination. Translate performance metrics, SLAs, and responsibilities into clear, actionable contract terms with divisions and consumers, driving accountability and service excellence. Identify risks, gaps, and opportunities for synergies and cost savings across both new and existing contracts, contributing to continuous improvement and financial efficiency. Have fundamental knowledge of corporate finance and support the IT Controller in service charging activities, ensuring transparency and accuracy in cost allocation and recovery. What you will need for successful work Bachelor's degree in Information Technology, Computer Science, Business Administration, Law or a related field. Strong understanding of contract law and IT-specific contractual standards, ensuring compliance and clarity in all agreements. Proven experience in contract negotiation and lifecycle management, from drafting to renewal or termination. Familiarity with SLAs and commercial terms in IT environments, enabling effective performance and cost management. Solid knowledge of supplier management and vendor governance to maintain strong, accountable partnerships. An analytical and structured working style, with the ability to identify risks, gaps, and optimization opportunities. Excellent collaboration and communication skills to work effectively across diverse teams and stakeholders. Familiarity with IT service and sourcing models such as ITIL, SIAM, and outsourcing frameworks. Solid understanding of financial management within customer contracts, including pricing models, billing principles, and cost control. Experience in budget planning, financial forecasting, and performance tracking to ensure contract profitability. Ability to analyze financial data, identify trends or risks, and recommend corrective or preventive actions. Good proficiency in English and in German What we offer Take over an important and challenging role with high visibility Become part of the unique growth stories of Rheinmetall and 4iG, which offer outstanding development and career opportunities Gain insight into the defense and automotive industry Make use of the broad network with over 40.000 great colleagues at Rheinmetall and 4iG worldwide Benefit from various professional trainings and events Enjoy our international and flexible work environment with an official office in Budapest but up to 90% mobile work What we are happy about * Experience in defense / manufacturing company
    $81k-119k yearly est. 4d ago
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  • Senior Tech Audit Manager - Global Payment Network

    Capital One 4.7company rating

    Information technology manager job in Deerfield, IL

    Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Technology Senior Manager with experience evaluating and analyzing technology and cybersecurity risks interested in becoming part of our Audit team. As a member of the Tech Audit team, the candidate will focus on integrated audits and audits of critical technology functions including supporting payment networks, cloud-based technology implementations, application controls, and cybersecurity risks. Responsibilities: Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits. Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures. Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions . Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations. Identify expectations of the client and take actions to support the client experience. Prepare clear, organized and complete documentation to support work performed. Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results. Coordinate with others and proactively take on additional work. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge. Perform various aspects of engagement administration, including hours and budget tracking. Provide periodic on-the-job coaching and direct supervision over less experienced associates. Ideal Teammate: You are a critical thinker who seeks to understand the business and its control environment. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Basic Qualifications: Bachelor's Degree or military experience At least 7 years of experience in information technology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination At least 4 years of experience in managing audit engagements, project management or a combination At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing) At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing) At least 2 years experience of people management Preferred Qualifications: Certifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM), Certifications related to or pursuing certification related to Auditing, such as Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) 7+ years of experience with IT control frameworks 2+ years of experience in planning and leading audits 2+ years of experience auditing cyber or information security 2+ years of experience auditing emerging technologies 4+ years experience in cloud computing (AWS, GCP, Azure) and controls, or 1+ years of conducting audits of controls in cloud-based environments 4+ years of experience in risk and data management 4+ years of experience performing data analysis in support of internal auditing 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2 years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybridmeaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisChicago, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisMcLean, VA: $200,700 - $229,100 for Sr. Manager, Cyber Risk & AnalysisNew York, NY: $219,000 - $249,900 for Sr. Manager, Cyber Risk & AnalysisPlano, TX: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisRichmond, VA: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisRiverwoods, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $219k-249.9k yearly 1d ago
  • Healthcare Technical Consulting Director - IT Strategy & Operations

    Huron Consulting Group Inc. 4.6company rating

    Information technology manager job in Chicago, IL

    Healthcare Technical Consulting Director - IT Advisory page is loaded## Healthcare Technical Consulting Director - IT Advisoryremote type: Hybridlocations: Chicago - 550 Van Burentime type: Full timeposted on: Posted Todayjob requisition id: JR-0013463Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future.### At Huron, Directors lead with expertise and collaboration, partnering with Huron and client leaders to create sustainable solutions that drive meaningful results. As a Director, you will work within our Digital Healthcare Advisory Services team, helping clients develop innovative strategies to advance their clinical and financial outcomes. You'll build lasting relationships, create networking opportunities, and contribute to Huron's success. You will foster a supportive, inclusive environment, empower teams and create a workplace where diverse perspectives are valued. If you're passionate about driving impactful solutions and believe in the power of collaboration, Huron offers a rewarding path forward.### As the Healthcare Technical Consulting Director, you will:* Lead end to end client engagements from strategy development to solution implementation with a focus on digital transformation with the healthcare provider sector* Manage project teams providing guidance, mentorship and quality assurance to deliver high-quality work products on time and within budget* Serve as a trusted advisor to C-level executives and Senior Leadership guiding them through complex, high-stakes transformation initiatives* Advise clients on business strategy, operating model design and digital roadmaps that leverage emerging technologies, such as AI, automation, telehealth and advanced analytics* Conduct in-depth analysis of provider operations, including clinical administrative workflows to identify inefficiencies and opportunities for technology enable improvement* Develop compelling business cases that quantify the benefits of transformation including cost reduction, revenue enhancement and improved clinical outcomes* Design and execute change management plans to ensure successful adoption of new technologies and workflows by clinical and non-clinical staff* Navigate complex organizational structures and foster cross-functional collaboration to align technology initiatives with strategic business goals* Cultivate and expand client relationships, identifying new business development opportunities within existing accounts and potential clients* Lead the development of proposals, presentations, and thought leadership related to healthcare transformation and digital innovation.* Contribute to the growth of the practice by building market presence, expanding service offerings, and mentoring junior consultants Required:* Bachelor's degree required; advanced degrees (e.g., MBA)* 12+ years of digital consulting experience in consulting or related advisory role with a focus on the healthcare provider sector with significant experience in a Big 4 or top-tier management consultant firm* Proven track record in leading digital transformation projects involving technology implementation (e.g., EHRs, AI, telehealth) and data analytics. managing scope, budgets, timelines and client relationships* Deep understanding of healthcare provider operations, including acute care, ambulatory settings, patient access, and clinical workflows* Demonstrated ability to lead large, complex projects and manage high-performing teams* Exceptional communication, presentation, and client management skills Preferred:* Experience with specific digital health technologies or platforms (e.g., Epic, Cerner, Salesforce Health Cloud)* Knowledge of emerging healthcare payment models (e.g., value-based care) and associated digital requirements* Experience with healthcare mergers, acquisitions, and integration* Certification in relevant areas (e.g., PMP, Lean Six Sigma, CPHIMS)### ## ****Position Level****Director### ## ****Country****United States of AmericaAt Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace. #J-18808-Ljbffr
    $105k-152k yearly est. 5d ago
  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Information technology manager job in Chicago, IL

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 4d ago
  • Information Technology Manager

    Berkot's Super Foods 4.0company rating

    Information technology manager job in Joliet, IL

    Berkot's Super Foods is seeking an Information Technology (IT) Manager at our corporate location. The candidate will be responsible for leading and supporting the technology infrastructure, systems, and services that drive store operations across the grocery chain. This role oversees IT staff, manages daily operations, ensures system reliability, and partners with business leaders to implement technology solutions that enhance productivity, customer experience, and overall operational efficiency. Responsibilities Oversee the daily operation and maintenance of store-level and corporate IT systems, including POS, network infrastructure, handheld devices, back-office systems, and security solutions. Ensure system availability, reliability, and performance across all store locations. Oversee help desk operations and provide escalation support for complex issues. Manage servers, networks, hardware, software, and cloud-based systems to ensure stability and security. Coordinate installation, configuration, upgrades, and maintenance of critical systems. Monitor system performance, troubleshoot failures, and implement proactive solutions. Ensure compliance with cybersecurity policies, PCI requirements, data protection regulations, and internal security practices. Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 5+ years of IT experience, with at least 2 years in a supervisory or management role preferred. Retail or grocery industry experience strongly preferred, especially with POS or store operations systems. Working knowledge of security, incident reporting software, and basic retail systems. Proven leadership and project management abilities. Excellent problem-solving, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off
    $95k-139k yearly est. 21h ago
  • Lead Enterprise IT Business Consultant: PBM & KPI Focus

    Highbrow LLC 3.8company rating

    Information technology manager job in Chicago, IL

    A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered. #J-18808-Ljbffr
    $64k-87k yearly est. 2d ago
  • IT Project Manager

    Beacon Hill 3.9company rating

    Information technology manager job in Deerfield, IL

    This is a 6 month contract opportunity with an extension expected. Job Requirements: They will be working on the project plan and working with existing product teams Strong in Agile and Waterfall. Understands and knows Scrum and ceremonies and rules and responsibilities. Experience managing complex projects and the products are complex and Strong project management experience and dealing with people. Specific/Specialized Skills Required: Experience with managing complex projects, with inter-program dependencies and constraints Strong planning, scheduling and communications skills. Ability to summarize technical topics in business Language to prepare and present to an executive audience. Leads and facilitates meetings (Core Team, Technical) Strong Risk and Issue management skills Experience with SOWs and managing third-party vendors Solid skills using MS Project / SharePoint / MS Teams Experience in synthesizing schedule, risks, and issues from multiple dependent projects into a higher level view of work track status Develop and publish project charter documents Develop and publish work-breakdown structures Facilitate project kickoffs, prepare required PowerPoint slides Create detailed project plans using MS Project or Excel Estimate work effort, duration, and project delivery for projects Define and document project milestones and deliverables Create and publish project change management plans Track and log key project decisions Document and manage project risks and issues Track project spending and manage project budgets Work with resource managers to staff projects (internal & external resources) Facilitate and lead key project meetings (Core, Steering Committee, adhoc) Publish weekly project status reports Monitor risks and issues and escalate as required Adhere to PMO Governance Model (Gate reviews, architecture reviews) Prepare presentations for Sr. Leadership using Microsoft office tools Ensure project resources are entering time / approve timesheets in MS Project Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
    $76k-111k yearly est. 21h ago
  • IT Project Manager

    Kellymitchell Group 4.5company rating

    Information technology manager job in Chicago, IL

    Our client is seeking an IT Project Manager to join their team! This position is located in Chicago, Illinois. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies Directs technological research by studying organization goals, strategies, practices, and user projects Completes projects by coordinating resources and timetables with user departments and data center Verifies application results by conducting system audits of technologies implemented Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action Maintains quality service by establishing and enforcing organization standards Maintains professional and technical knowledge by staying current on state-of-the-art practices Contributes to team effort by accomplishing related results as needed Desired Skills/Experience: 5+ years of technical experience in application development, with strong understanding of modern microservice and enterprise architectures, DevOps principles, and standard SDLC methodologies 3+ years of experience in application development program management, leading large, cross-functional initiatives from planning through implementation 1+ year of hands-on experience performing business analysis or solution design work, even if not in a formal BA or SA role 1+ year of experience in budget and resource management, including tracking weekly spend, updating monthly forecasts, and identifying financial risks or variances Proven success in enterprise program management, ideally overseeing large-scale and complex platform migrations Strategic and collaborative leader with the ability to align cross-functional teams, drive program momentum, and deliver impactful business outcomes Exceptional communication skills and strong executive presence, capable of engaging with senior leadership and serving as the face of the program Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $53.00 and $76.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $53-76 hourly 3d ago
  • IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL

    Harbor Freight Tools 4.4company rating

    Information technology manager job in Joliet, IL

    The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None
    $54k-68k yearly est. 1d ago
  • Information Technology Project Manager

    Akkodis

    Information technology manager job in Chicago, IL

    Akkodis is hiring an IT Project Manager for a direct hire role in Chicago, IL 60606. The ideal candidate will have experience leading complex, cross-functional IT projects that impact technology systems and business operations. This individual is responsible for managing project scope, schedules, budgets, resources, and risks to ensure successful delivery. They collaborate closely with internal stakeholders, IT teams, and external vendors to achieve efficient, high-quality outcomes aligned with organizational goals. Salary Range : $110k/annum - $130k/annum + benefits (The salary range may be negotiable based on experience, education, geographic location, and other factors) Hybrid schedule - 3 days in office, 2 days remote. Mon/Fri remote JOB SUMMARY Key Responsibilities Plan, manage, and deliver multiple concurrent technology and business projects from initiation to completion. Establish and apply standardized project management methodologies, tools, and processes. Develop and maintain project plans, timelines, budgets, status reports, and risk documentation. Coordinate resources across IT, business teams, and external vendors. Identify, mitigate, and resolve project risks and issues. Serve as the primary point of contact for stakeholders and provide regular status updates. Facilitate collaboration between business and IT teams to define requirements and achieve project goals. Prepare and present executive-level project updates and recommendations. Ensure smooth transition of completed projects to operational teams, including post-implementation support and training. Conduct post-project reviews to assess outcomes and identify improvements. Key Competencies Strong knowledge of project management methodologies (Agile, Waterfall). Excellent communication, analytical, and problem-solving skills. Proven ability to manage complex projects on time and within budget. Experience working with cross-functional teams and senior leadership. Proficiency with project management tools (e.g., MS Project, Smartsheet, Monday.com) and collaboration platforms (Teams, SharePoint). Understanding of change management principles. Qualifications Bachelor's degree in a related field or equivalent experience. 7+ years of IT project or program management experience. Experience building or working within a PMO structure. Project management certification (PMP, PMI-ACP, PRINCE2) preferred. Experience in a professional services environment is a plus. If you are interested in this IT Project Manager for a direct hire role in Chicago, IL 60606 . then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Nandakini Sajwan at ************ or *********************************. Equal Opportunity Employer/Veterans/Disabled Benefits offerings include, but are not limited to: · 401(k) with match · Medical insurance · Dental Insurance · Vision assistance · Paid Time Off To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $110k-130k yearly 21h ago
  • Project Manager - CyberSecurity/IT Risk

    Prairie Consulting Services

    Information technology manager job in Bolingbrook, IL

    Hiring: Cybersecurity Project Manager (Technology Risk & Compliance) Hybrid | Bolingbrook, IL Must have RETAIL INDUSTRY experience We're hiring an experienced Cybersecurity Project Manager to lead enterprise technology risk, security, and compliance initiatives for a large retail organization. This is a delivery and governance role-not hands-on security. Ideal for PMs experienced in audit-driven, risk, and compliance programs within a structured PMO. Key Responsibilities Lead end-to-end cybersecurity and technology risk projects Own project planning, execution, governance, and closeout Track risks, controls, remediation progress, and dependencies Facilitate stakeholder meetings and provide regular status reporting Ensure PMO compliance, documentation, and audit readiness Partner with IT Risk, Audit, Compliance, and Architecture teams Must-Have Experience Managing cybersecurity, technology risk, audit, or compliance initiatives Knowledge of risk assessments, control remediation, IAM, and vulnerability management Strong stakeholder communication and enterprise PM experience Nice-to-Have Planview PPM, NIST/ISO familiarity, PMP Large enterprise or regulated environment experience
    $76k-107k yearly est. 21h ago
  • Information Technology Project Manager

    The Judge Group 4.7company rating

    Information technology manager job in Chicago, IL

    One of our Chicago clients is seeking a IT Project Manager to join their team. Below are the details Hybrid Downtown Chicago (occasional on-site) 01/24 Start date 6-12 month contract Pay Rate: 65-75/hr W2 ITS Project Manager Department: Information Technology - Enterprise Solution Delivery, PMO - Early Childhood Application Project. The ITS Project Manager plays a critical role in leading the implementation of large, complex enterprise technology projects. Position Overview Seeking a seasoned IT Project Manager to join the Enterprise Solution Delivery PMO. The ideal candidate brings extensive experience managing complex, multi‑faceted IT initiatives and is skilled in Agile delivery methodologies. This role requires a proactive leader capable of managing multiple assignments, driving results, and aligning technology solutions with strategic objectives. Key Responsibilities Lead and manage the full lifecycle of IT projects, including initiation, planning, execution, monitoring, and closing. Oversee multiple concurrent projects while ensuring alignment with organizational priorities, timelines, and budgets. Coordinate cross-functional teams, including IT, academic departments, vendors, and external partners. Develop detailed project plans, manage scope, and monitor performance to achieve defined goals. Communicate effectively with stakeholders, providing clear and consistent updates on progress, risks, and issues. Identify and mitigate risks, manage change, and resolve conflicts to maintain project momentum. Maintain a strong focus on delivering high‑quality outcomes within project constraints. Provide leadership, guidance, and support to project team members, fostering a collaborative and productive environment. Qualifications Bachelor's degree in Information Technology, Project Management, or a related field (Master's preferred). 5-7 years of project management experience, ideally within a large, complex organization. Preferred certifications: PMP, CAPM, PgMP, CSM, SAFe, or other relevant credentials. Experience Required 5-7 years of relevant professional experience. Minimum 5 years of demonstrated IT project management experience. Hands-on experience executing projects within the Scaled Agile (SAFe) framework. Experience with Google Suite, Azure DevOps, and ServiceNow preferred. Proven ability to manage multiple assignments and adapt to shifting priorities. Strong leadership, communication, and stakeholder management capabilities. Knowledge, Skills, and Abilities Demonstrated ability to lead and influence others. Strong verbal, written, and presentation communication skills. Ability to translate complex technical concepts into clear, concise communication for diverse audiences. Skilled in guiding internal and external stakeholders through complex business decisions. Strong business and technical acumen. High level of integrity, credibility, and sound judgment. Ability to collaborate with leadership and align work with CPS strategies, standards, and policies.
    $73k-105k yearly est. 2d ago
  • Data Center Project Manager

    IMC Inc. 4.7company rating

    Information technology manager job in Chicago, IL

    IMC is looking for a detail-oriented and driven Data Center Project Manager to join our Global Research Cluster (GRC) team. As the number of GRC systems and locations continues to grow, this role will be key in managing all activities related to our data center (DC) environments. You will oversee end-to-end operations across multiple DCs, ensuring efficient project execution, hardware delivery, and ongoing maintenance. The ideal candidate will bring strong technical understanding of data center infrastructure, hands-on project management skills, and the ability to coordinate seamlessly across internal teams and external vendors. Your Core Responsibilities Manage Data Center Expansion Projects Oversee power, (liquid) cooling, and heating/cooling air circulation (H/CaC) design and installation in coordination with DC partners Collaborate with data centers on large-scale power and cooling requirement design for expansion sites Oversee Hardware Delivery and Installation Process Manage the end-to-end hardware lifecycle-from PO submission to full installation in the data center Track orders, liaise with Procurement, and manage inventory Ensure GRC asset records are accurate and up to date in Workday Coordinate deliveries, on-site logistics, and remote hands for installation work Partner with Platform and Network teams to transition systems from installation to production Lead Hardware Monitoring and Issue Resolution Proactively manage and resolve hardware-related issues Coordinate with DC Engineering for repairs and replacements Manage RMA (Return Merchandise Authorization) processes Oversee Equipment Servicing and Maintenance Manage maintenance schedules and vendor servicing for critical systems, including liquid cooling Coordinate Data Center Engineering and Vendor Operations Plan and oversee DC Engineering workstreams Serve as primary contact for DC vendors, ensuring timely communication and issue resolution Perform hands-on data center work when required Your Skills and Experience Proven experience in the design and delivery of DC power and (liquid) cooling systems Hands-on experience managing modern HPC environments and liquid cooled GPU hosts Strong project management capabilities, with the ability to handle multiple complex initiatives simultaneously Exceptional attention to detail and organizational skills Strong communication and collaboration skills to work across technical and vendor teams The Base Salary range for the role is included below. Base salary is only one component of total compensation; all full-time, permanent positions are eligible for a discretionary bonus and benefits, including paid leave and insurance. Please visit Benefits - US | IMC Trading for more comprehensive information. Salary Range$160,000-$220,000 USD About Us IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we've been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.
    $160k-220k yearly Auto-Apply 22d ago
  • Data Center Project Manager

    Teksystems 4.4company rating

    Information technology manager job in Northlake, IL

    Job Title: Data Center Project Manager This role offers the opportunity to support large‑scale data center expansion projects while working alongside highly skilled engineering, construction, and operations teams. If you enjoy solving complex problems, leading cross‑functional initiatives, and improving critical infrastructure, this position provides meaningful impact and long‑term growth potential. Role Overview As a Data Center Project Manager, you will oversee the planning, execution, and operational readiness of new data center builds. You'll guide projects from early design through turnover, ensuring they meet operational standards, compliance requirements, and long‑term reliability goals. This is a visible, hands‑on role supporting mission‑critical infrastructure. Key ResponsibilitiesProject Management & Delivery + Lead small‑to‑medium projects through planning, execution, and closeout, ensuring timelines and budgets are met. + Coordinate CE audits, compliance verifications, and operational readiness assessments. + Identify infrastructure vulnerabilities and recommend improvements in equipment, design, and technology. + Develop detailed project plans, integrate technical activities, and drive accountability across stakeholders. + Prepare and present project proposals, findings, and reports to leadership. + Review, recommend, and approve contract scopes and cost estimates. Operational Leadership & Point of Contact + Serve as the primary operations interface during data center design and construction. + Oversee new data center builds from an operational perspective, ensuring long‑term maintainability. + Manage responses to RFIs to minimize risk, confusion, or operational impacts. + Implement QA/QC processes post‑IST and throughout turnover phases. + Manage turnover deliverables, warranty items, defect resolution, and TSB tracking. + Participate in advisory committees, Go/No‑Go evaluations, and design reviews. + Conduct operational readiness walks (L2, L3, L4, Post‑IST) to ensure alignment with operational standards. + Collaborate with SMEs and logistics teams to manage spare‑parts inventory and procurement. Required Qualifications + OSHA or OSHA‑approved NFPA 70E certification. + High school diploma, GED, or equivalent. + 5+ years of applied experience in a technical field (automotive, electrical, controls, data center, etc.) + OR 5+ years of industry experience plus relevant college coursework. + Ability to work flexible schedules, including potential 12‑hour shifts or rotating schedules. + Proficiency with Microsoft Office (Outlook, Excel, Word). + 5+ years of experience in critical environments such as: + UPS, generators, AHUs + Physical IT infrastructure (servers, SANs, networking, structured cabling, etc.) Preferred Qualifications + Technical degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or a related field. + Relevant certifications such as: + ASICS/Inventory Control, CompTIA, Microsoft, Network+, PMP, ITIL, CDCP. Work Requirements + Monday through Friday, core hours between 7 AM and 7 PM. + Supplier‑provided Windows 11 compatible laptop required. PPE Requirements + Steel/composite toe boots (ankle‑covering, slip‑resistant, ASTM F2413‑05 compliant) + Type 2 ANSI Z89 hard hat or helmet + ANSI/CE/EN‑approved safety glasses with side shields + Level 5 cut‑resistant gloves + High‑visibility vest + Ear protection (multiple‑use ear plugs) Skills & Competencies + Data center operations + Technical infrastructure support + Hardware and critical environment systems + Project management + Data center migration + Strong communication and stakeholder coordination #MPipe26 Job Type & Location This is a Contract position based out of Northlake, IL. Pay and Benefits The pay range for this position is $50.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Northlake,IL. Application Deadline This position is anticipated to close on Feb 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $50-65 hourly 4d ago
  • Traveling Data Center Project Manager

    NTI Connect LLC 3.8company rating

    Information technology manager job in Downers Grove, IL

    Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor. Job Duties and Responsibilities: Responsible for scheduling, forecasting, and tracking the project and team deliverables. Manage and delegate workflow to maximize productivity. Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting. Develop project work plans and recovery plans to maintain project and objectives. Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace. Perform Quality Control reviews of documents and plans for accuracy and completeness. Implement operational protocols to deliver and measure the quality of our services. Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements. Build, develop, improve, and expand relationships with key clients within the market. Attend all necessary meetings and be the primary contact with your clients. Listen to understand the needs of your client to implement process and/or schedule changes. Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities. Provide constant and consistent feedback with your clients in order to continue building trust and project focus. Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management. Understand that client engagement and development is one of the most important aspects of the position. Create an atmosphere of teamwork and collaboration, while fostering employee engagement. Promote a sense of urgency within the team. Regularly meet with each team member to review goals, progress, and KPls. Actively coach and mentor your team members to insure employee growth and success. Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices. Foster the use of new/innovative concepts in the development of project designs and proposals. Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely. Review and approve time sheets, expense reports, and invoices for assigned employees. Evaluate employee performance in accordance with company policy and job requirements. Always promote a strong Safety Culture with staff and contractors. Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule. Job Knowledge, Skills, and Abilities: Experience within the Telecommunication/Wireless industry preferred. Proven ability to analyze financial reports and budgets to plan the course of the work effectively. Proven aptitude to demonstrate knowledge and experience in strategic planning and development. Proven experience leading, motivating, and communicating consistently with employees and clients. PMP or equivalent certification preferred. Education and Experience: Must possess at least 5-7 years of experience in a project management role. Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits: Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date. Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company. 401(k) Plan with Employer Matching immediate vesting. 10 Paid Holidays per year. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $86k-122k yearly est. 9d ago
  • IT Systems and Infrastructure Team Lead

    Sentinel 3.8company rating

    Information technology manager job in Bensenville, IL

    Responsibilities Sentinel is looking for an IT Systems and Infrastructure Team Lead to assist our customer. This is a hands on leadership role for someone who's well-rounded across the technical stack, with deep expertise in disaster recovery, Active Directory, and infrastructure management. This person would supervise and mentor the technical staff and collaborate with leadership to align IT initiatives with business goals. In this role, there is occasional travel to Indiana. This is a contract to hire role reporting onsite to our client location in Bensenville, IL. Qualifications 8+ years of experience in IT infrastructure or systems management Experience in disaster recovery planning and execution Strong proficiency in Active Directory, M365, Virtualization and network hardware (switches, routers and switches) Experience in HP environments (servers, storage, networking) The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $50.00-$58.00 an hour What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP
    $50-58 hourly Auto-Apply 16d ago
  • Executive Director, IT Finance

    Trustmark 4.6company rating

    Information technology manager job in Lake Forest, IL

    Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. **About the role** Senior member of the Finance team supporting all aspects of financial reporting, analysis, and accounting for the Enterprise IT Department. Directly responsible for direction, oversight, and reporting of key financial and operational metrics for IT and the broader Trustmark Company. Responsible for monthly forecasting, timely business review processes, management of the annual budget process and various analyses designed to improve transparency and discipline around financial decisions. Key liaison to various other functional areas, both within IT, and across the organization. **Key Accountabilities** + Manage total IT spend including EPMO projects and determining post project impact on IT costs + Act as key finance support to CIO, informing of expense trends, financial impact of IT initiatives, considerations of contract renewals and deviations in timing of projects + Design, build, and manage a robust portfolio of financial reports to support both financial and IT operational metrics via an automated and repeatable dashboard solutions. + Leverage recommended best practices for use of reports and metrics by all levels of IT ,as well as the business units and functions. + Deliver monthly and annual reporting of resource and expense level actual and forecasted budgetary performance, with analysis of current spend, projected spend and consolidation of budget detail + Prepare and analyze month-end and variance reports. Ensure accurate and timely reporting and analysis of financial data. + Research, analyze and document moderate to complex financial analysis in support of IT projects and initiatives. + Serve as primary liaison between IT and Finance to ensure financial accounting needs are met. Act as a focal point for interpretation of accounting policies and procedures. + Ensure appropriate accounting of IT expenditure in partnership with EPMO and other involved departments or functions and ensure accuracy of project-level and financial accounting. + Provide accounting expertise to IT when special projects arise. Present accounting information to IT Leadership team. + Preparing CBAs for IT investment proposals + Developing logical chargeback strategy to include billing and cost allocations of Enterprise Technology Services. + Partner with the IT leadership team and various business divisions to analyze service components, gather cost details, and develop service pricing structure. + Create and maintain formal documentation of key IT Financial Management processes + Other duties as needed/assigned. **Minimum Requirements** + 4 Year college degree required with concentration in Finance, Accounting, or related field. + +10 years of experience in Finance and/or Accounting + 2-5 years of experience supporting finance in IT function. + Strong verbal & written communication skills with ability to create clear, concise executive quality presentations. + Strong problem-solving skills, analytical orientation, and an ability to structure an issue and analyze alternative solutions. + Demonstrated skills in fact-based analysis, presentations, and highly collaborative interpersonal interactions. **Preferred:** + MBA and or CPA. + Skilled at data mining & producing business intelligence type reporting for management information. + Strong technical skills in Tableau, Longview, Excel & Access. The compensation range for this role is (based on the corporate location in Lake Forest, Illinois): $133,593 - $199,476 per year The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market. Brand: Trustmark In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview. Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives. At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
    $133.6k-199.5k yearly 60d+ ago
  • IT Team Lead

    Clearwater Analytics, Ltd.

    Information technology manager job in Chicago, IL

    We are seeking an IT Support Specialist to provide technical support in our Chicago office of 200+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot. Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf-specifically application packaging, device locking, and password resets-are also necessary. This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment Required Technical skills: Provide technical support to a team of 200+ users in an office environment. Troubleshoot and perform hardware repairs, including laptop memory replacement, processor troubleshooting, and warranty replacements. Administer Microsoft Intune, including: Packaging applications for deployment. Managing hardware by wiping and locking devices. Onboarding devices through Autopilot and manually adding them as needed. Support Microsoft Outlook within the 365 environment, which includes: Mail trace investigations. Building and managing distribution lists. Troubleshooting Exchange-related issues. Administer Azure services, including: Multi-Factor Authentication (MFA) resets. Session resets for users. Creation and management of user groups. Manage on-prem Active Directory tasks such as: Group creation. User membership management and permissions. Utilize basic PowerShell for investigative purposes, such as: Retrieving IP addresses. Locating DNS information. Analyzing network connections. Administer Apple Business Manager and Jamf, including: Packaging applications. Locking devices. Resetting Jamf passwords. Required Basic skills: Experience with networks, firewalls/security, and operating systems. Ability to lift 50 pounds safely. Self-motivated and Self-organized. Basic mechanical aptitude. Ability to troubleshoot first tier computer hardware and software issues. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Collaborates well with other teams. Responsibilities: Proven experience as an IT Support Specialist or similar role. Strong hardware knowledge, particularly with laptops, including memory and processor issues. Familiarity with Microsoft Intune in an administrative capacity. Proficient in Microsoft Outlook and Exchange within a 365 environment. Knowledge of Azure administration, including MFA and user group management. Experience with on-prem Active Directory administration. Basic PowerShell experience. Familiarity with Apple Business Manager and Jamf administrative tasks. Assembles workstations including mechanical standing desks. Unboxes and organizes inventory items. Receives and organizes inventory while maintaining inventory tracking system. Installs IT equipment inclusive of TVs. Provides third tier IT support to employees and business resolving moderate to complex problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in a proactive, timely fashion Education & Experience: Degree in information technology or certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, Apple Support. 3+ years of relevant experience What we offer: Business casual atmosphere in a flexible working environment Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise Defined and undefined career pathways allowing you to grow your own way Competitive medical, dental, vision, and life insurance benefits Maternity and paternity leave Personal Time Off and Volunteer Time Off to give back to the community RSUs as well as employee stock purchase plan and 401k with match Work from anywhere 3 weeks out of the year
    $88k-117k yearly est. Auto-Apply 60d+ ago
  • Director, Enterprise Systems, Technology & Data

    Professional Convention Management Association 3.5company rating

    Information technology manager job in Chicago, IL

    The Director of Enterprise Systems, Technology and Data provides strategic leadership, oversight, and direction for PCMA's cloud-first technology ecosystems, with a primary focus on Salesforce, Microsoft 365 and integrated enterprise applications This role oversees the organization's core business platforms, data integrity, security and end-user technology experience. The Director ensures that all systems, applications, integrations, and infrastructure are secure, scalable, and aligned with organizational goals while leading the Salesforce IT team to deliver a resilient, high-preforming environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide direction, supervision and performance management for Enterprise Application Administrator and Systems Administrator roles. Establish departmental priorities, technical standards, and best practices across systems, applications, integrations, data, and security. Oversee administration, optimization, and roadmap planning for Salesforce, Microsoft, AMS platforms, and cloud systems. Ensure application change management, release management, and deployments follow SDLC, Agile, and DevOps standards. Manage cloud and limited on-premises infrastructure, including servers, networking, VPN, device management, firewalls, and backup solutions. Maintain PCMA's data integrity is sound by performing data quality controls, policies, monitoring and ongoing governance. Support 99.5% uptime targets and disaster recovery readiness. Ensure timely resolution of user support requests, improving response time and service quality. Lead cross-departmental projects ensuring scope, timelines, and deliverables are met. Manage vendor relationships, contracts, and performance. Maintain accurate IT asset inventory and ensure staff are trained on systems. Represent the organization professionally with internal and external stakeholders Manages Help Desk Specialist responsible for end user systems and hardware support and training. Ensure that a thorough staff training plan is in place and implemented. Ensure that all IT and MDM network policies are maintained and enforced. Observe support requests, identify trends and recommend solutions to streamline support that reduce repeat issues. Ensure that PCMA's IT asset inventory is tracked and kept up to date. Qualifications KNOWLEDGE, SIILLS, AND ABILITIES Deep understanding of Salesforce configuration, integration, APIs, and ISV management. Strong knowledge of network infrastructure, cloud platforms, and cybersecurity practices. Familiarity with Agile methodologies, SDLC, DevOps, and integration tools such as MuleSoft or Zapier. Experience with enterprise backup solutions, database monitoring, Microsoft 365 administration email systems, and telephony administration. Excellent written and verbal communication skills. Strong leadership, team-building, and mentoring capabilities. Ability to work under pressure, manage multiple priorities, and meet deadlines. Strategic thinker with strong analytical and problem-solving skills. MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. A minimum of seven to 10 (7 to 10) years of progressive IT experience including enterprise systems and infrastructure management Proven problem-solving experience with multi-platform and multi network subnet environments. Proven ability to organize, structure and complete projects within established deadlines required. Prior experience supervising technical teams or leading cross-functional projects. Strong experience with Microsoft Windows, Microsoft 365 administration, Salesforce, AMS platforms, enterprise servers, enterprise backup solutions, networking, and firewall administration. Demonstrated ability to implement and support enterprise application and cloud environments. Excellent communication skills, both verbal and written, are necessary. Must also demonstrate a sense of urgency, take initiative, sense of ownership of their work, strong team player, constant desire to improve, positive attitude, and willing to learn and adapt to a modern cloud-first environment. Flexibility to work extra hours, some weekends, and infrequent travel as needed. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Hybrid work schedule expected, with designated in-office days of Tuesday, Wednesday, and Thursday Occasional after-hours work or travel may be required. Ability to perform work utilizing a computer for extended periods of time. Ability to sit or walk for extended periods of time in performing the work. Ability to pull or push objects of varying weights in performing the work. Ability to grasp objects utilizing fingers (fine motor manipulation). Ability to travel by air or ground transportation as required in performing the work. Ability to lift up to fifteen pounds.
    $88k-127k yearly est. 15d ago
  • IT Systems Administrator

    Full House Resorts 3.2company rating

    Information technology manager job in Waukegan, IL

    Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. Who WE are looking for: An Information Systems Administrator is an IT professional who supports an organization's IT department. They work closely with their IT leadership team to support, install, administer, and optimize applications, systems, hardware, software, and services, including application and file servers, Active Directory, DNS/DHCP, printing, and information security, including SSO. Their role is to ensure the smooth and secure operation of an organization's technological systems. This role reports directly to the IT Systems Engineer. Assist with incidents and request resolution in collaboration with the IT team per APC IT policies and procedures to ensure all incidents and requests are resolved to service-level agreements. The successful candidate will be responsible for supporting efficiencies in IT systems and security to support APC end-users while delivering world-class service. The appropriate candidate should This position will require off-hours work during scheduled maintenance windows or resolution of service disruption, as well as weekend coverage. Job titles similar to this role include: IT Administrator Network Administration IT Specialist What is expected of YOU: As the overseer of daily operations at the IT service desk, your responsibilities encompass a range of critical tasks. These include managing incident resolution, service requests, and providing user support. You'll be tasked with vigilantly monitoring key performance indicators (KPIs) to evaluate service desk performance, identifying areas ripe for enhancement. It will also be incumbent upon you to ensure adherence to service desk policies, procedures, and best practices, thereby optimizing service delivery efficiency. Prioritization and delegation of tasks will be pivotal in maintaining a swift resolution of incidents and service requests. You'll also be expected to adeptly troubleshoot and meticulously document complex technical issues and customer complaints, addressing them promptly and satisfactorily. Collaboration with service providers to guarantee service quality and compliance with service level agreements (SLAs) will be essential. Furthermore, your role entails the provision of regular reports and updates to IT management, offering insights on service performance, ongoing issues, and strategic initiatives. Experience YOU will need: Bachelor's degree in Computer Science or Management Information Systems (MIS) required Alternatively, 1-3 years of relevant experience acceptable 1-3 years of hands-on experience in network and PC troubleshooting and resolution Solid understanding of TCP/IP and networking concepts Ability to manage existing infrastructure to ensure uninterrupted 24/7/365 operation Capability to engineer server, storage, and other shared infrastructure services Proficiency in troubleshooting, investigating, and researching hardware, software, and network operating systems Monitor and maintain various systems, including servers, desktops, laptops, mobile devices, Wi-Fi networks, and corporate telephony Take corrective actions as necessary Demonstrate experience in monitoring key performance indicators (KPIs) to evaluate service desk performance and identify opportunities for improvement Ability to align infrastructure services with mission-critical technology services under IT management Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 25+ pounds at a time. Certificates, Licenses, Registrations: Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations. Benefits/Perks: Medical, Dental, Vision Matches 50% of your contribution, up to 4% of eligible contribution Educational Tuition Reimbursement Paid Time Off Ventra Program, EAP programs, etc. Salary Range: 50,000 to 82,500 Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
    $58k-72k yearly est. 40d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Des Plaines, IL?

The average information technology manager in Des Plaines, IL earns between $83,000 and $168,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Des Plaines, IL

$118,000

What are the biggest employers of Information Technology Managers in Des Plaines, IL?

The biggest employers of Information Technology Managers in Des Plaines, IL are:
  1. Trova
  2. Orthodontic Experts
  3. Orthodontic Experts Ltd.
  4. Pierce Technology Corp
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