Information technology manager jobs in Detroit, MI - 354 jobs

The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.

Req #: 7189BR | Type: Full Time | Posted: 10/13/ 2014 | Edited: na | Fee: 20.00% Percentage Computed On Base Salary This is not 50/50 split minimum: $ Maximum: $ target: $130000 Bonus: 20% Travel: None - Sponsor/transfer H-13 and/or H-2B: No sponsor / transfer work permits: no Paid relocation: No Honor Period:12 months Job Description This position is responsible for the operational management of TRW's outsourced data center providers in the US and Europe as well as TRW's internal data center operations in Livonia, MI and Washington, MI. Responsibilities include leading a team of technical support staff located in the US and the UK with the key objective to ensure no disruption of TRW's critical systems, whether in-house or outsourced. Responsibilities also include: · SLA management. Ensuring that SLAs for data center services are defined, monitored and reported, with the objective of continuous improvement to meet changing business requirements. · Availability management. Ensuring that agreed SLAs are maintained and improvement actions, if required, are defined and executed. · Capacity management. Managing the availability of sufficient data center infrastructure capacity to meet business requirements. This entails forecasting and active management and monitoring of resource utilization. · Continuity Management. Planning and implementation of DR solutions to meet business recovery requirements, management and coordination of disaster recovery testing on an annual basis. Project planning with external vendors and TRW businesses. · Compliance/Security Management. Management of annual general IS testing for Sarbanes Oxley compliance. Management of the security documentation, configuration and testing. License compliancy management. · Governance. This position is responsible for the application of a governance process with respect service and technology introduction for both in-house and outsourced services. · Financial Management. Planning of annual OP, consolidation of global data center spend. Monthly cost tracking and cost control. Contract management for outsourced providers. · Project Management. Manage datacenter infrastructure projects on-time and on-budget including data center consolidations and equipment replacement. Based on ITIL v3 standards lead a team to provide operational day-to-day service to monitor services, manage incidents and problems, and improve quality of service. Additional Information All your information will be kept confidential according to EEO guidelines.

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Infrastructure & Operations Leadership Lead the design, implementation, and management of enterprise infrastructure including networks, data centers, servers, storage, and hosting solutions (on-premises and cloud). Ensure scalability, reliability, and performance of core IT systems to support global manufacturing and business operations. Oversee IT operations processes such as incident, problem, change, and capacity management, ensuring adherence to ITIL best practices. Networking & Data Centers Direct the planning, deployment, and support of local area networks (LAN), wide area networks (WAN), wireless, and remote connectivity solutions. Manage the operation, security, and resiliency of corporate and plant-level data centers. Drive modernization initiatives including network segmentation, SD-WAN, and high-availability architectures. Cybersecurity Oversee security architecture, vulnerability management, and compliance monitoring across infrastructure and operations. Implement and enforce cybersecurity policies, identity and access management, endpoint protection, and incident response plans. Partner with enterprise security teams, vendors, and auditors to ensure compliance with regulatory, industry, and insurance requirements. Servers, Hosting & Microsoft Technologies Lead lifecycle management of Windows, Linux, and virtualized server environments. Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested. Manage the Microsoft ecosystem (Active Directory, M365, Teams, SharePoint, Exchange, Intune) ensuring effective collaboration, governance, and end-user productivity. Client Services Oversee service desk and client computing teams to ensure timely, effective resolution of incidents and requests. Define and track KPIs for user experience, satisfaction, and service quality. Standardize device management, patching, and deployment processes for desktops, laptops, and mobile devices. Vendor & Budget Management Manage infrastructure vendors, contracts, and service providers to ensure value, performance, and cost control. Develop and manage capital and operating budgets for infrastructure and operations. Negotiate agreements for hardware, software, cloud services, and telecommunications. Leadership & Team Development Lead, mentor, and develop a high-performing Infrastructure & Operations team. Foster collaboration across IT and business functions to ensure alignment and service excellence. Promote a culture of accountability, continuous improvement, and operational discipline. If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities * Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. * Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. * Onboarding & Workstation Setup: Onboarding, setting up workstations for users. * Network Support: Install and assist with basic network troubleshooting and connectivity issues. * IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. * User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have * Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. * 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. * Proficiency using Microsoft Office suite and Windows operating system software. * Experience steadfastly documenting all works performed in ticketing system. * User Data Transfer to New laptops. * Thorough understanding of hardware technical specifications and General Network experience. * Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. * Ability and willingness to learn new skills quickly. * Ability to safely lift up to 40 lbs. * Able to frequently work beyond forty hours per week. * Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have * CompTIA A+ certification * Networking knowledge, including router/firewall configuration and management. * Direct end-user support experience Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

**The Role:** General Motors LLC is seeking a highly skilled and experienced Network Manager to lead our network engineering team. This role is crucial for ensuring the reliability, performance, and security of our global network infrastructure, supporting GM's innovative automotive technologies and business operations. **What You'll Do:** - Lead, mentor, and develop a team of network engineers and administrators, fostering a culture of continuous improvement and high performance. - Manage the day-to-day operations of GM's enterprise network, including WAN, LAN, Wi-Fi, and data center networks, ensuring optimal uptime and performance. - Oversee the planning, design, implementation, and maintenance of network infrastructure projects, collaborating effectively with cross-functional teams. - Develop and implement network policies, procedures, and best practices to ensure security, compliance, and operational efficiency. - Conduct performance management for team members, including goal setting, regular feedback, and professional development planning. - Identify and resolve complex network issues, performing root cause analysis and implementing preventative measures. - Manage vendor relationships and service level agreements (SLAs) for network-related services and equipment. - Stay abreast of emerging network technologies and industry trends, recommending strategic enhancements to the network infrastructure. - Collaborate with other IT departments to ensure seamless integration of network services with applications and systems. **What You'll Need:** - Bachelor's Degree in Computer Science, Information Technology, or a related field; Master's degree preferred. - Minimum of 7-10 years of progressive experience in network engineering and management, with at least 3 years in a leadership role. - Proven experience in Coaching or Mentoring network professionals, fostering their growth and development. - Demonstrated ability to lead and collaborate effectively with Cross-Functional Team Leadership across various departments and initiatives. - Strong track record in Performance Management, including setting expectations, evaluating performance, and providing constructive feedback to achieve team goals. - In-depth knowledge of networking protocols (TCP/IP, OSPF, BGP, EIGRP), technologies (SD-WAN, VPN, MPLS), and security best practices. - Experience with network monitoring and management tools. - Relevant industry certifications (e.g., CCNA, CCNP, JNCIP) are highly desirable. - Excellent communication, interpersonal, and problem-solving skills. - Ability to manage multiple projects simultaneously and prioritize tasks effectively in a fast-paced environment. **Sponsorship:** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight * Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. * Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. * Foster collaboration across engineering, quality, field operations, IT, and dealer networks. * Drive service experience improvement and global convergence initiatives. * Mentor and develop team members. Warranty Analytics & Data Science * Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. * Drive automation, data governance, and dashboard development for real-time visibility into warranty health. * Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration * Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. * Streamline dealer warranty claim submission and adjudication processes. * Lead vendor performance, budget oversight, and contact center operations. * Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery * Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. * Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. * Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. * Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits. Basic Qualifications * Bachelor's degree in Engineering, Data Science, Business, or related field. * 10+ years of experience in technical service, quality, or warranty operations, including leadership roles. * Proven ability to lead cross-functional teams and manage complex programs. * Strong communication and stakeholder engagement skills. * Excellent analytical and problem-solving skills. * Ability to lead and motivate teams. * Strategic thinking and planning abilities. Preferred Qualifications * Master's degree in a related field. * Experience in automotive warranty systems, analytics platforms, and field operations. * Familiarity with Six Sigma, FMEA, PPAP, and ERP systems (SAP, Oracle, Salesforce). * Background in supplier negotiations and cost recovery strategies.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight · Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. · Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. · Foster collaboration across engineering, quality, field operations, IT, and dealer networks. · Drive service experience improvement and global convergence initiatives. · Mentor and develop team members. Warranty Analytics & Data Science · Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. · Drive automation, data governance, and dashboard development for real-time visibility into warranty health. · Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration · Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. · Streamline dealer warranty claim submission and adjudication processes. · Lead vendor performance, budget oversight, and contact center operations. · Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery · Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. · Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. · Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. · Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.

Job Description Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support: Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

We are seeking a knowledgeable and versatile IT Administrator & Software Trainer to join our growing IT team. This dual-role position is ideal for someone who can manage, maintain, and administer IT systems and effectively train employees on new and existing software solutions. The ideal candidate will be responsible for supporting and managing SharePoint, Office 365, and spreadsheet systems, as well as overseeing IT-related software assets. They will also deliver clear and effective training to staff on any software rolled out by the IT department. Exceptional communication, strong technical skills, and the ability to support users of varying technical backgrounds are essential Join a legacy! Rose Pest Solutions is a 4th-generation, family-owned business and the oldest pest management company in the nation, established in 1860. We focus on innovation and excellence, guided by expert entomologists to provide the best pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. Be part of a stable yet growing business with over 150 years of success. If you're looking to love your work, make a difference, and join a passionate team dedicated to quality service, Rose is the place for you! Responsibilities What you get: $54k-$64k per year, depending on experience Medical, Dental, Vision, Rx Insurance 401(K) Savings Plan + Company Match Flexible Spending Account (Section 125) Paid Holidays, Vacation, and Sick Days Disability, Family & Military Leave Life Insurance Competitive Wages, & Profit Sharing Continuous training and career development What you will do: IT Systems Administration SharePoint Administration: Manage site permissions, structure, content organization, and workflows. Ensure SharePoint sites are optimized, secure, and designed to support business operations. Office 365 Administration: Support and configure Office 365 applications, including Exchange Online, Teams, OneDrive, SharePoint Online, and licensing management. Spreadsheet Systems Management: Maintain and support spreadsheet-based systems, workflows, and reporting tools across the organization. Software Asset Management: Track, maintain, and update IT-managed software, ensuring compliance, proper licensing, and accurate inventory records. User Account Management: Create, modify, and maintain user accounts, permissions, and security groups in Office 365, Active Directory, and other relevant platforms. Documentation: Develop and maintain system documentation, knowledgebase articles, process guides, and training materials. Software Training & Support Training Delivery: Design and deliver in-person and virtual training sessions for new and existing software rolled out by IT (including 40Grid, SharePoint, Office 365 tools, ticketing systems, and business applications). Training Materials: Create user-friendly training documents, video tutorials, and step-by-step guides for employees at all technical levels. End-User Support: Assist employees with software-related questions, workflow optimization, and general IT software usage. Change Management Support: Partner with IT leadership to ensure smooth adoption of new software, communicating updates clearly and effectively. General IT Responsibilities IT Support Collaboration: Work closely with service desk and infrastructure teams to escalate issues, identify system improvements, and support cross-department technology initiatives. Troubleshooting: Assist with diagnosing and resolving software-related issues, including Office 365 access, SharePoint functionality, and related integrations. Process Improvement: Identify opportunities to streamline workflows, improve system usability, and enhance user efficiency. Qualifications Required Skills & Qualifications: Technical Expertise: Strong knowledge of SharePoint Online, including site structure, content management, permission models, and workflow basics. Proficiency with Office 365 administration (Teams, OneDrive, Outlook, Exchange Online). Advanced Excel or spreadsheet proficiency (functions, pivots, automation familiarity preferred). General understanding of IT systems, identity management, and software deployment. Training & Communication: Ability to teach concepts clearly to both technical and non-technical audiences. Experience creating training materials (documentation, guides, videos, presentations). Strong public speaking and communication skills. Professional Skills: Strong organization and attention to detail. Ability to manage multiple projects and training initiatives simultaneously. Customer-service mindset with patience and a desire to help others succeed. Ability to work collaboratively with IT team members and cross-functional departments. Education & Experience: Education: Degree in Information Technology, Computer Science, Education/Instructional Design, or related field preferred; equivalent work experience considered. Certifications: Microsoft 365 Fundamentals, SharePoint certifications, CompTIA A+, or ITIL Foundation considered a plus. Experience: Minimum of 2-3 years in an IT administration, systems support, or software training role. Experience training users on business applications or productivity software highly preferred. Additional Requirements: Ability to lift and move IT equipment (up to 50 lbs). Strong understanding of IT security and data privacy best practices. Willingness to travel locally to different office locations for training or support (as needed). Bio-Serv companies are proud to be an Equal Opportunity Employer rosepestsolutions+******************* #ZR

We are seeking a knowledgeable and versatile IT Administrator & Software Trainer to join our growing IT team. This dual-role position is ideal for someone who can manage, maintain, and administer IT systems and effectively train employees on new and existing software solutions. The ideal candidate will be responsible for supporting and managing SharePoint, Office 365, and spreadsheet systems, as well as overseeing IT-related software assets. They will also deliver clear and effective training to staff on any software rolled out by the IT department. Exceptional communication, strong technical skills, and the ability to support users of varying technical backgrounds are essential Join a legacy! Rose Pest Solutions is a 4th-generation, family-owned business and the oldest pest management company in the nation, established in 1860. We focus on innovation and excellence, guided by expert entomologists to provide the best pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. Be part of a stable yet growing business with over 150 years of success. If you're looking to love your work, make a difference, and join a passionate team dedicated to quality service, Rose is the place for you! Responsibilities What you get: $54k-$64k per year, depending on experience Medical, Dental, Vision, Rx Insurance 401(K) Savings Plan + Company Match Flexible Spending Account (Section 125) Paid Holidays, Vacation, and Sick Days Disability, Family & Military Leave Life Insurance Competitive Wages, & Profit Sharing Continuous training and career development What you will do: IT Systems Administration SharePoint Administration: Manage site permissions, structure, content organization, and workflows. Ensure SharePoint sites are optimized, secure, and designed to support business operations. Office 365 Administration: Support and configure Office 365 applications, including Exchange Online, Teams, OneDrive, SharePoint Online, and licensing management. Spreadsheet Systems Management: Maintain and support spreadsheet-based systems, workflows, and reporting tools across the organization. Software Asset Management: Track, maintain, and update IT-managed software, ensuring compliance, proper licensing, and accurate inventory records. User Account Management: Create, modify, and maintain user accounts, permissions, and security groups in Office 365, Active Directory, and other relevant platforms. Documentation: Develop and maintain system documentation, knowledgebase articles, process guides, and training materials. Software Training & Support Training Delivery: Design and deliver in-person and virtual training sessions for new and existing software rolled out by IT (including 40Grid, SharePoint, Office 365 tools, ticketing systems, and business applications). Training Materials: Create user-friendly training documents, video tutorials, and step-by-step guides for employees at all technical levels. End-User Support: Assist employees with software-related questions, workflow optimization, and general IT software usage. Change Management Support: Partner with IT leadership to ensure smooth adoption of new software, communicating updates clearly and effectively. General IT Responsibilities IT Support Collaboration: Work closely with service desk and infrastructure teams to escalate issues, identify system improvements, and support cross-department technology initiatives. Troubleshooting: Assist with diagnosing and resolving software-related issues, including Office 365 access, SharePoint functionality, and related integrations. Process Improvement: Identify opportunities to streamline workflows, improve system usability, and enhance user efficiency. Qualifications Required Skills & Qualifications: Technical Expertise: Strong knowledge of SharePoint Online, including site structure, content management, permission models, and workflow basics. Proficiency with Office 365 administration (Teams, OneDrive, Outlook, Exchange Online). Advanced Excel or spreadsheet proficiency (functions, pivots, automation familiarity preferred). General understanding of IT systems, identity management, and software deployment. Training & Communication: Ability to teach concepts clearly to both technical and non-technical audiences. Experience creating training materials (documentation, guides, videos, presentations). Strong public speaking and communication skills. Professional Skills: Strong organization and attention to detail. Ability to manage multiple projects and training initiatives simultaneously. Customer-service mindset with patience and a desire to help others succeed. Ability to work collaboratively with IT team members and cross-functional departments. Education & Experience: Education: Degree in Information Technology, Computer Science, Education/Instructional Design, or related field preferred; equivalent work experience considered. Certifications: Microsoft 365 Fundamentals, SharePoint certifications, CompTIA A+, or ITIL Foundation considered a plus. Experience: Minimum of 2-3 years in an IT administration, systems support, or software training role. Experience training users on business applications or productivity software highly preferred. Additional Requirements: Ability to lift and move IT equipment (up to 50 lbs). Strong understanding of IT security and data privacy best practices. Willingness to travel locally to different office locations for training or support (as needed). Bio-Serv companies are proud to be an Equal Opportunity Employer rosepestsolutions+******************* #ZR

A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Infrastructure Administrator is responsible for supporting, maintaining, and improving the organization's network and server environments across both on-premise and cloud platforms. This role provides Tier 2/3 escalation support for the IT Support team and is critical to ensuring the availability, performance, and security of infrastructure services. The ideal candidate is a hands-on generalist across infrastructure technologies with deep expertise in one or two core areas such as networking, cloud platforms, or systems administration. * Administer and support on-premises and cloud-based server environments (Windows/Linux). * Manage and troubleshoot enterprise network infrastructure, including LAN, WAN, Wi-Fi, VPN, firewalls, and switching. * Act as escalation support for complex infrastructure issues from the IT Support team. * Monitor system performance, availability, and capacity; proactively address issues. * Implement and maintain backups, disaster recovery, and high-availability solutions. * Support cloud infrastructure services (IaaS/PaaS), including resource provisioning and optimization. * Partner with security teams to implement patching, access controls, and infrastructure security standards. * Participate in infrastructure projects, including upgrades, migrations, and modernization efforts. * Maintain accurate technical documentation, diagrams, and standard operating procedures. * Identify opportunities for automation, standardization, and operational improvement. * Recruit and develop high-performing technical teams. * Performs other related duties as assigned. Ingredients for Thriving: * 5+ years of experience in IT infrastructure or systems administration roles. * Hands-on experience with both on-premises and cloud infrastructure environments. * Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching). * Experience supporting Windows Server and/or Linux systems. * Ability to troubleshoot complex, cross-technology infrastructure issues. * Experience serving as Tier 2 or Tier 3 support in an enterprise environment. * Strong documentation and communication skills. * Deep expertise in one or two infrastructure domains (e.g., networking, Azure, virtualization). * Experience with virtualization platforms (VMware, Hyper-V, or cloud equivalents). * Familiarity with security, monitoring, backup, and automation tools. * Relevant certifications (Azure, Microsoft, VMware). Location(s) & Logistics: * Prolonged periods of sitting at a desk and working on a computer. * The role will be hybrid with locations in Sterling Heights and Troy. * Occasional Travel is required for this role to visit customer sites and warehouses Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) * Paid Parental Leave * Generous PTO Policy * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1

Req #: 7189BR | Type: Full Time | Posted: 10/13/2014 | Edited: na | Fee: 20.00% Percentage Computed On Base Salary This is not 50/50 split minimum: $ Maximum: $ target: $130000 Bonus: 20% Travel: None - Sponsor/transfer H-13 and/or H-2B: No sponsor / transfer work permits: no Paid relocation: No Honor Period:12 months Job Description This position is responsible for the operational management of TRW's outsourced data center providers in the US and Europe as well as TRW's internal data center operations in Livonia, MI and Washington, MI. Responsibilities include leading a team of technical support staff located in the US and the UK with the key objective to ensure no disruption of TRW's critical systems, whether in-house or outsourced. Responsibilities also include: · SLA management. Ensuring that SLAs for data center services are defined, monitored and reported, with the objective of continuous improvement to meet changing business requirements. · Availability management. Ensuring that agreed SLAs are maintained and improvement actions, if required, are defined and executed. · Capacity management. Managing the availability of sufficient data center infrastructure capacity to meet business requirements. This entails forecasting and active management and monitoring of resource utilization. · Continuity Management. Planning and implementation of DR solutions to meet business recovery requirements, management and coordination of disaster recovery testing on an annual basis. Project planning with external vendors and TRW businesses. · Compliance/Security Management. Management of annual general IS testing for Sarbanes Oxley compliance. Management of the security documentation, configuration and testing. License compliancy management. · Governance. This position is responsible for the application of a governance process with respect service and technology introduction for both in-house and outsourced services. · Financial Management. Planning of annual OP, consolidation of global data center spend. Monthly cost tracking and cost control. Contract management for outsourced providers. · Project Management. Manage datacenter infrastructure projects on-time and on-budget including data center consolidations and equipment replacement. Based on ITIL v3 standards lead a team to provide operational day-to-day service to monitor services, manage incidents and problems, and improve quality of service. Additional InformationAll your information will be kept confidential according to EEO guidelines.

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Role: General Motors LLC is seeking a highly skilled and experienced Network Manager to lead our network engineering team. This role is crucial for ensuring the reliability, performance, and security of our global network infrastructure, supporting GM's innovative automotive technologies and business operations. What You'll Do: - Lead, mentor, and develop a team of network engineers and administrators, fostering a culture of continuous improvement and high performance. - Manage the day-to-day operations of GM's enterprise network, including WAN, LAN, Wi-Fi, and data center networks, ensuring optimal uptime and performance. - Oversee the planning, design, implementation, and maintenance of network infrastructure projects, collaborating effectively with cross-functional teams. - Develop and implement network policies, procedures, and best practices to ensure security, compliance, and operational efficiency. - Conduct performance management for team members, including goal setting, regular feedback, and professional development planning. - Identify and resolve complex network issues, performing root cause analysis and implementing preventative measures. - Manage vendor relationships and service level agreements (SLAs) for network-related services and equipment. - Stay abreast of emerging network technologies and industry trends, recommending strategic enhancements to the network infrastructure. - Collaborate with other IT departments to ensure seamless integration of network services with applications and systems. What You'll Need: - Bachelor's Degree in Computer Science, Information Technology, or a related field; Master's degree preferred. - Minimum of 7-10 years of progressive experience in network engineering and management, with at least 3 years in a leadership role. - Proven experience in Coaching or Mentoring network professionals, fostering their growth and development. - Demonstrated ability to lead and collaborate effectively with Cross-Functional Team Leadership across various departments and initiatives. - Strong track record in Performance Management, including setting expectations, evaluating performance, and providing constructive feedback to achieve team goals. - In-depth knowledge of networking protocols (TCP/IP, OSPF, BGP, EIGRP), technologies (SD-WAN, VPN, MPLS), and security best practices. - Experience with network monitoring and management tools. - Relevant industry certifications (e.g., CCNA, CCNP, JNCIP) are highly desirable. - Excellent communication, interpersonal, and problem-solving skills. - Ability to manage multiple projects simultaneously and prioritize tasks effectively in a fast-paced environment. Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight · Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. · Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. · Foster collaboration across engineering, quality, field operations, IT, and dealer networks. · Drive service experience improvement and global convergence initiatives. · Mentor and develop team members. Warranty Analytics & Data Science · Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. · Drive automation, data governance, and dashboard development for real-time visibility into warranty health. · Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration · Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. · Streamline dealer warranty claim submission and adjudication processes. · Lead vendor performance, budget oversight, and contact center operations. · Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery · Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. · Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. · Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. · Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.