Information technology manager jobs in Elgin, IL

Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market. The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC. Team Overview: The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders). Job Overview: The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators. Job Responsibilities: Support & collaborate with Global Information Risk Management Team Execute, implement, and maintain information security control framework (based on NIST FS) Perform testing activities to ensure effectiveness of the control framework Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions Challenge the business on their risk posture and maturity of risk mitigating actions Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD) Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies Report periodically on the overall risk profile. update on key issues to central and local organization Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally" Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board Basic Qualifications: 8+ years' experience with operational risk management at a financial institution operating in financial markets Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR) Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.) Certification in Information Security Management (e.g. CISM, CISSP, CISA) Preferred Qualifications: Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation) Experience working with external auditors, regulators, etc. Annual base salary, not including discretionary bonus eligibility: $130,000+ Perks and Benefits: As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks. Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service Employer paid benefits such as term life, AD&D and disability insurance Robust 401(k) Plan with a generous match and vesting schedule Annual learning stipend and tuition assistance program to help employees pursue additional education Company-issued laptops and role dependent mobile stipend Corporate Divvy memberships and pre-tax commuter benefits Monthly wellness subsidy available to be used towards wellness and fitness activities Regular, open communication including monthly Town Hall meetings with the Management Team A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays Employee-led committees to bring awareness and inclusive activities to our employees Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables Private, well-equipped Mother's room Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies. ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws. We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US. Notice and Disclaimer to External Recruitment Agencies: External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.

Compliance Manager About the Role: The Compliance Manager is responsible for developing, implementing, and maintaining a comprehensive compliance framework across a SaaS/PaaS and payment-processing environment. This role ensures ongoing adherence to federal and state regulations governing financial data, consumer data privacy, security and payment transactions while managing corporate compliance programs such as SOC 1/SOC 2, GLBA, PCI-DSS, NACHA and/or related data-protection requirements. The ideal candidate combines regulatory expertise with strong technical understanding and audit experience, bridging business, legal, and engineering functions to ensure that compliance and control standards are fully operationalized. Responsibilities Duties and Responsibilities include but are not limited to the following: Regulatory & Corporate Compliance • Oversee compliance with TSR, GLBA, UDAAP, FTC/CFPB, BSA/AML and state-level financial service regulations • Lead pre-audit planning for external audits such as SOC, ACH, AML, including readiness reviews, control mapping, evidence management, and remediation • Ensure compliance with PCI-DSS, NACHA, ISO 27001, and NIST CSF/RMF standards applicable to payment and data environments • Maintain and continuously enhance the organization's Compliance Management System (CMS) including policy updates, control inventories, and risk documentation • Coordinate regulatory and compliance due diligence for new products, vendors, and partnerships • Serve as the secondary liaison for internal and external auditors, bank partners, and regulatory examiners Audit Management (Internal & External) • Plan, lead, and execute internal audits to evaluate control effectiveness across departments, IT systems, and business operations • Develop annual internal audit plans aligned with risk assessments, audit readiness and compliance objectives • Review external audit plans (SOC, PCI DSS, financial, regulatory) to ensure audit readiness, evidence collection, and efficient communication of findings • Track, validate, and document remediation of all audit findings and control gaps, ensuring timely closure and continuous improvement • Coordinate walk-throughs and control testing sessions with engineering, security, and finance teams to validate control design and operating effectiveness Technical Compliance & Information Security • Partner with Engineering, Security, and Development teams to align control implementation with SOC 2 Trust Principles, NIST CSF, NIST RMF and CIS v8 • Support cloud-environment compliance for AWS, GCP, and private cloud environments, ensuring audit and privacy standards are met/maintained • Contribute to BC/DR, change-management, and operations management activities with a compliance perspective • Oversee vendor risk management, including third-party SOC report review and compliance due diligence Operational Oversight • Maintain control testing schedules, evidence repositories, and audit logs for traceability and audit-readiness • Contribute to ongoing compliance risk assessments, identify emerging risks, and coordinate mitigations • Oversee company-wide compliance training to ensure timely completion report problems and findings to the compliance director • Develop compliance dashboards and reports to highlight compliance KPIs Qualifications and Required Skills • Bachelor's Degree • 5-7 years of experience in compliance, audit, or risk management within FinTech, SaaS/PaaS, or payment-processing industries • Minimum of 3 years as a manager or team lead for the compliance function • Proven experience leading both internal and external audits, including SOC 1/SOC 2, PCI-DSS, ACH, BSA/AML, or similar frameworks • Familiarity with federal and state financial services regulations and industry standards governing data protection and payment processing (e.g. BSA/AML obligations, Regulation E, TSR, UDAAP/UDAP and OFAC) • Understanding of cloud security principles, access management (SSO/MFA) methodologies, and Privacy compliance • Familiar with ISO 27001, NIST 800-53, CIS Controls, and GDPR/CCPA implications for SaaS platforms What Will Make You Stand Out • Bachelor's degree in Law, Accounting, Information Systems, Finance, or Business Administration • Strong understanding of Risk-Based Compliance Management System Frameworks • Strong command of audit methodologies, control design, and evidence validation • Exceptional collaboration and communication skills across engineering, security, and business teams • Analytical thinker with the ability to distill technical details into senior leadership level reporting • Highly organized, self-driven, and capable of managing concurrent small teams of compliance analysts, audits and other compliance initiatives

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred. Remote/Hybrid Policy: This role offers the flexibility of a fully remote environment. However, in alignment with our commitment to collaboration and team engagement, candidates within a 60-mile radius of our Chicago, IL headquarters will be expected to follow a hybrid schedule, working onsite 1-2 days per week to support in-person connection and cross-functional partnership. Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

On behalf of our client, Executive Search Partners is seeking an IT Applications Manager with shop floor support experience for a mid-sized manufacturing company based in the northern Illinois area. The Manager will report to the top IT person in the company and will be responsible for a team of up to 20 people. Qualifications: Required: Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience). 7-10 years in software development or application management. 3-5 years managing teams of 15-25+ IT professionals. Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices. Experience managing data science teams, including analytics, machine learning, and data governance. Experience with shop floor systems (IoT, SCADA Preferred: Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture. Experience using AI development tools to improve productivity in ERP and custom software environments. An excellent compensation package includes profit sharing and annual increasing bonuses plus excellent benefits.

***We are unable to sponsor for this permanent full-time role*** is bonus eligible*** Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives. Responsibilities: Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics. Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls. Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting. Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques Participates in review process to ensure overall budget/forecast consolidation and rationalization. Perform other duties as assigned Qualifications: Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance. Experience modeling cloud service costs required Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations. Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality Ability to work efficiently and effectively with multiple levels of management and staff across the organization Previous work experience in a highly regulated, capital markets company preferred Technical Skills Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required Strong data transformation skills using MS Excel required Expert with numbers, advanced analytical skills Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to use mining and visualization techniques to spotlight insights and opportunities Strong communication and presentation skills required Certifications FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus Education and Background Bachelor's Degree in Information Systems, Business Management, Finance, or related field MBA or related graduate level course work a plus] Minimum of 8 years of relevant work experience

We are seeking a hands-on IT Support Technician to join our team, providing critical support to 100+ onsite municipal staff members. You'll dig into a wide range of hardware, software, and infrastructure technologies, ensuring that the technology works and users are happy. This is a full-time permanent position, paying an hourly rate plus benefits, in a unique environment that provides professional challenge and stability. Your Mission User Support - Desktop and laptop support for Windows 11 Systems & Administration Support - AD cleanup, management, and migration Software & Application Support - Custom apps Infrastructure & Backup Support - VMware, Veeam and Backup Exec, Your Background 2+ years of professional IT support Strong hands-on support for PCs, laptops, and hardware peripherals Active Directory user management; exposure to AD migrations preferred. Windows and Microsoft O365 expert Basic understanding of servers, networking concepts, and troubleshooting Squeaky clean criminal record - Must pass FBI fingerprint level background check Apply today for immediate consideration!

Job Title: IT Director Reports To: Chief Strategy Officer The IT Director will be the first hire dedicated to building and leading the IT function. This is a hands-on, high-impact leadership role responsible for developing the IT strategy, building out scalable infrastructure, and supporting newly acquired agencies through integration. The ideal candidate will have both strategic vision and the ability to execute across hardware, software, security, and support. As we grow, we're building a future-ready technology foundation-and we're looking for an IT leader to drive it. Key Responsibilities Technology Leadership Design and implement a scalable IT roadmap aligned with business growth. Serve as the company-wide IT expert and advisor for executives, operations, and newly acquired agencies. First responder to IT related issues. Establish IT governance, policies, and best practices across the organization. Acquisition Integration Build and lead onboarding newly acquired agencies into the company's IT ecosystem. Travel to acquired agencies to conduct IT assessments, inventory audits, and network reviews. Recommend, implement, and manage hardware/software standardization during integrations. Operations & Infrastructure Manage all company-wide IT infrastructure: networks, hardware, software, and cloud services. Lead the evaluation and procurement of technology systems and equipment. Oversee corporate file systems and shared drives to ensure security, accessibility, and standardization. Team Development Build and manage an internal IT team as growth dictates (support, infrastructure, security, etc.). Establish KPIs and operational metrics to ensure IT performance and user satisfaction. Vendor & Inventory Management Manage relationships with external IT service providers and technology vendors. Oversee hardware procurement, deployment, tracking, and company-wide inventory management. Requirements Experience 7+ years of progressive experience in IT, including leadership roles. Degree in Computer Science or related field. Prior experience supporting M&A or working in a multi-location organization is highly preferred. Experience managing both infrastructure and end-user systems in a hybrid environment. Skills Strong project management and vendor negotiation skills. Excellent interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders. Proficiency with Microsoft 365, Windows Server environments, cloud systems (Azure, AWS), and cybersecurity frameworks. Understanding of compliance requirements related to data protection and insurance (preferred). Attributes Strategic thinker with a builder mindset. Willingness to travel regularly to agency locations. Strong leadership presence with a collaborative approach to change management. Competitive salary and benefits package.

NBOME is seeking a visionary IT leader ready to shape the future of technology and drive innovation. The Vice President and Chief Information Officer (VP/CIO) provides strategic leadership for all IT functions, overseeing the development and implementation of technology initiatives aligned with the organization's mission and vision. Reporting to the President and CEO, the VP/CIO manages IT teams across all offices, ensuring operational efficiency, data security, and compliance with industry best practices. Key responsibilities include directing IT strategies, policies, and systems for both internal and external use; safeguarding the security and integrity of examinations and databases; and ensuring optimal use of technology to drive organizational performance and financial stability. The CIO regularly updates executive leadership and the Board on key projects, budgets, and relevant trending technologies. This role is based in our Chicago (O'Hare), IL offices and also maintains a prominent presence in our Philadelphia (Conshohocken), PA offices, engages with stakeholders, and is required to travel 10%-15% of the time. Key Responsibilities: Oversee and implement technology-related goals to ensure effective operation of user-friendly and customer-service oriented information systems to support staff, board, and support of clients and future strategic initiatives, including creation and implementation of IT policies and procedures. Manage data and information systems necessary to explore, utilize and activate the vast database of assessment information available. Significant internal software development. Systems engineering necessary for running both a hybrid private and public cloud infrastructure. Oversee organization-wide IT project governance to set priorities and allocate resources. Establish strong communications with senior leadership regarding project governance. Provide guidance to senior leadership on project cost, risk and business case justification. Responsible for overall cyber security and integrity of NBOME examinations, databases and systems as well as disaster planning and recovery for the organization including Information Systems and personnel response. Serve as a member of the NBOME Leadership team and the Senior Staff Management team of the NBOME, participating in regular meetings as well as attending the quarterly Executive Committee meetings and the semi-annual meetings of the Board of Directors, and other committee meetings as requested. Supervise the Department of IT by supporting, training, and providing ongoing performance feedback. Responsible for NBOME relationship with various data exchange services and interfaces with third parties. Develop departmental operating and capital budget and assist with evaluation of fiscal long range resource needs. Qualifications: Proven leadership experience as a CIO or senior IT executive in a mission-driven organization, preferably in assessment or higher education industry. Master's Degree and 10+ years of experience in IT management required including systems, network databases and desktop engineering; managing an IT operation that develops and operates significant internal software development and support for Oracle Apex and Microsoft.NET software development platforms. Deep understanding of cloud technologies, enterprise platforms, data strategy, cybersecurity, and modern software delivery Microsoft operational technology stack (365/Teams/CoPilot). Experience working with executive leadership teams and board of directors. Outstanding written and oral communications and organizational skills, including public speaking and presentation skills.

Title: IT System Admin Industry: Construction Salary: 30-38hrW2 Duration: 12 + month contract Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.

Software Project Manager Full Time role Naperville, IL About the Role We're looking for a Software Project Manager who can lead multiple software development projects from concept to delivery while serving as a trusted partner to clients and cross-functional teams. This role requires a balance of technical understanding, strong communication, and strategic project leadership. Key Responsibilities Project Management & Delivery Lead end-to-end software project execution from kickoff to post-launch support. Define scope, timelines, and success metrics with engineering teams and clients. Identify and mitigate risks throughout the development lifecycle. Coordinate UAT, deployments, and go-live activities. Facilitate retrospectives and drive continuous improvement. Client Partnership Serve as the primary contact for client communication and relationship management. Conduct project status updates, expectation management, and client health checks. Lead onboarding and kickoff processes for new client engagements. Navigate complex stakeholder needs and resolve issues effectively. Resource & Team Coordination Manage resource allocation and utilization across multiple active projects. Forecast capacity needs over 3-6-month planning windows. Mentor team members on project processes and best practices. Collaborate with Sales, Operations, and Finance on project planning and execution. Financial & Operational Management Track project budgets, timelines, and profitability. Support estimation, scoping, and pricing discussions. Ensure accurate time tracking, billing, and reconciliation. Assist with pre-sales and technical discussions as needed. Process & Quality Oversight Maintain standardized project lifecycle processes and quality controls. Manage documentation, project artifacts, and internal knowledge resources. Ensure adherence to development and delivery standards. Identify opportunities for operational improvement. Qualifications Required Bachelor's degree in Project Management or a related field. 3+ years of experience managing multiple software development projects. Strong understanding of SDLC and both Agile and Waterfall methodologies. Excellent communication skills with technical and non-technical audiences. Experience with project management tools such as Jira, ClickUp, Asana, or similar. Proven record of delivering projects on time and within budget. Ability to handle competing priorities in a fast-paced environment. Preferred Technical background or coding experience. Experience managing maintenance or retainer-based client relationships. PMP, Scrum Master, or similar certification. Professional services or agency environment experience. Experience in business analysis or requirements gathering.

Role Title: Senior Director of IT Operations Employment Type: Full-Time, Direct Hire About the Role: We are looking for a strategic and visionary Senior Director of IT Operations to lead our client's Infrastructure and Cloud strategy across North America. This role is responsible for ensuring the performance, scalability, security, and cost-efficiency of our IT infrastructure while driving innovation through automation, modern cloud operations, and a product-centric mindset. You will oversee a broad portfolio including data centers, public cloud platforms (Azure, AWS, GCP), enterprise networks, backup and disaster recovery, Microsoft 365, Entra ID, and ITSM tools. A key focus will be transforming our client's operating model from reactive support to proactive, self-service enablement and intelligent automation. Key Responsibilities: Leadership & Strategy Develop and execute a North American IT infrastructure and cloud roadmap aligned with business and security objectives Build and lead a high-performing team while formalizing a unified operating model across divisions Cloud & Infrastructure Operations Manage hybrid infrastructure environments (on-premise and cloud) with emphasis on automation, disaster recovery, cost optimization, and Infrastructure as Code (IaC) Modern Workplace & Support Oversee Microsoft 365 and digital workplace tools to enhance employee experience Lead Help Desk transformation through tiered support, self-service portals, and AI-driven automation Automation & Service Enablement Implement self-service provisioning, AIOps, RPA, and observability tools to improve system reliability and reduce incident response times Network & Platform Services Manage enterprise network, endpoint management, and core IT platforms including Active Directory, Intune, DNS, and backup systems Vendor & Financial Management Lead vendor performance management, contract negotiations, and operational budgeting with a focus on innovation and cost control Governance & Reporting Define and track KPIs, deliver executive dashboards, and ensure compliance with cybersecurity and regulatory standards Qualifications: 12+ years of experience in IT operations, including 5+ years in a leadership role Proven expertise in hybrid and cloud environments, Infrastructure as Code (IaC), DevOps, and automation Strong knowledge of Microsoft 365, observability platforms, and modern endpoint management Demonstrated success in infrastructure modernization, cost optimization, and managing multi-division environments Excellent communication, leadership, and cross-functional collaboration skills Bachelor's degree in Information Technology or related field; MBA or advanced degree preferred

Marketing Project Management Office (PMO) Manager Department: Marketing/Brand Management/Operations Management Report To: Chief Marketing Officer Work Arrangement: Hybrid (3 days in office) About Nonni's Who does not love cookies? Especially biscotti … those delicious cookies with an Italian flair! Founded in 1988 as a homage to an Italian grandmother, Nonni's Food Group is the leading Biscotti maker in the world and a recognized producer, marketer, and distributor of branded premium specialty cookies and healthier baked goods in North America. You will recognize our brands as Nonni's , THINaddictives , and La Dolce Vita found in grocery, mass, club, and online retailers everywhere. Nonni's produces its traditional biscotti using the original family recipe focused on real ingredients and exceptional taste, now bringing this expertise into healthier snacking. Our mission to continually delight consumers with a range of baked goods that create loyalty beyond reason is the foundation for the continued success of the company and the part we play in bringing happiness to consumers every day. Our strong value set focused on respecting and listening to our people, having lofty expectations of ourselves, empowering our people to make decisions, operating as a "team-of-teams," continuous learning, and constant communication enable us to deliver consistently delectable goodness to the marketplace. Job Overview The Project Management Office (PMO) Manager at Nonni's Bakery serves as the central orchestrator of product development and commercialization processes. This strategic role owns the Stage Gate process, manages masterdata integrity, and leads cross-functional project teams from concept through launch. The PMO Manager ensures efficient project execution, drives time-to-market acceleration, and maintains process excellence across R&D, Marketing, Operations, and Sales functions. This position requires exceptional organizational capabilities, strong analytical skills, and the ability to lead without direct authority in a fast-paced CPG environment within the Ferrero organization. Key Responsibilities Process Development: Own and continuously optimize the Stage Gate process for new product development and existing product modifications Coordinate cross-functional activities to simplify workflows and accelerate time-to-market while maintaining quality standards Ensure process completeness, data accuracy, and compliance throughout all development stages Identify bottlenecks and inefficiencies; implement process improvements and best practices Develop and maintain process documentation, guidelines, and training materials Escalate critical issues, delays, or resource constraints to appropriate stakeholders in a timely manner Recipe Development & Management: Monitor and track recipe development activities across multiple concurrent projects Manage recipe variations and ensure version control and documentation accuracy Assess downstream impacts of recipe changes on manufacturing, procurement, and quality Resolve timing conflicts and content discrepancies in collaboration with R&D and Operations Facilitate recipe approval workflows and maintain compliance with regulatory requirements Masterdata Management: Oversee creation, maintenance, and accuracy of critical masterdata including product specifications, recipes, packaging details, and SKU information Ensure reliable information flow across all project stages and business systems Collaborate with IT, Operations, and Finance to resolve data discrepancies and maintain system integrity Support business decision-making through accurate and timely data availability Drive improvements in IT infrastructure, data management systems, and applications Establish data governance standards and quality control procedures Program/Project Management: Lead end-to-end direction, coordination, implementation, execution, and control of product development projects and programs Develop comprehensive project plans, schedules, budgets, timelines, and resource allocation strategies Report project progress to leadership and stakeholders with clear, concise status updates Proactively identify and flag potential problems, risks, and issues; escalate for timely resolution Prioritize competing project activities and ensure appropriate resource allocation across the portfolio Facilitate project team meetings, track deliverables, and maintain accountability for milestones Implement quality assurance measures and ensure projects meet defined success criteria Manage project scope changes and maintain alignment with business objectives Cross-functional Team Leadership: Lead cross-functional project teams through complex product changes from simple line extensions to major innovations Establish and maintain consistent ways of working within and across project teams Provide direction, support, and coaching to project team members Foster collaboration between R&D, Marketing, Sales, Operations, Procurement, Quality, and other functions Build strong working relationships across all organizational levels Drive accountability and commitment to project deliverables and timelines Cross-Collaboration: Internal Teams: R&D, Marketing, Sales, Manufacturing Plants, Procurement, Quality & Food Safety, Finance, People & Organization, Regulatory & Business Planning External/Other Entities: IT, cross-functional business units within the Ferrero Group, external vendors and partners Qualifications: Bachelor's degree in Business, Engineering, Food Science, or related field; MBA preferred 5-8 years of progressive experience in project/program management roles within CPG companies Working knowledge of full commercialization lifecycle from ideation through launch validation Proven ability to manage up, down, and across organizational structures Excellent project management and organizational skills with exceptional attention to detail Demonstrated ability to manage and prioritize multiple complex initiatives simultaneously Strong analytical, decision-making, and problem-solving skills Ability to analyze situations quickly and develop actionable plans under pressure Action-oriented mindset with ability to think and react to rapidly changing circumstances Excellent verbal, written communication, and presentation skills Strong leadership abilities with proven success leading and motivating cross-functional teams Expert proficiency in Microsoft Project and Microsoft Excel Experience with project management methodologies (Agile, Waterfall, Stage Gate) Preferred Qualifications: Project Management Professional (PMP) certification Food manufacturing or baked goods industry experience Knowledge of Ferrero culture, processes, and organizational structure Familiarity with SAP, PLM systems, or similar enterprise software Experience with process improvement methodologies (Lean, Six Sigma) Background in data governance and master data management Understanding of food safety, quality systems, and regulatory compliance Working Conditions: Full-time position based in Chicago, IL - Hybrid arrangement (3 days per week onsite) Occasional travel to manufacturing facilities and Ferrero offices may be required (15%) An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal consideration.

Our client is seeking an IT Project Manager to join their team! This position is located in Chicago, Illinois. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies Directs technological research by studying organization goals, strategies, practices, and user projects Completes projects by coordinating resources and timetables with user departments and data center Verifies application results by conducting system audits of technologies implemented Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action Maintains quality service by establishing and enforcing organization standards Maintains professional and technical knowledge by staying current on state-of-the-art practices Contributes to team effort by accomplishing related results as needed Desired Skills/Experience: 5+ years of technical experience in application development, with strong understanding of modern microservice and enterprise architectures, DevOps principles, and standard SDLC methodologies 3+ years of experience in application development program management, leading large, cross-functional initiatives from planning through implementation 1+ year of hands-on experience performing business analysis or solution design work, even if not in a formal BA or SA role 1+ year of experience in budget and resource management, including tracking weekly spend, updating monthly forecasts, and identifying financial risks or variances Proven success in enterprise program management, ideally overseeing large-scale and complex platform migrations Strategic and collaborative leader with the ability to align cross-functional teams, drive program momentum, and deliver impactful business outcomes Exceptional communication skills and strong executive presence, capable of engaging with senior leadership and serving as the face of the program Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $53.00 and $76.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

The Senior IT Project Manager will be responsible for planning, coordinating, monitoring and implementing IT projects within Client's Legal and OEC divisions to meet strategic organizational goals. What You'll Work On Plan IT Projects: Partner with business and IT leaders to review business cases, use cases and prioritization to create roadmaps aligned to strategic goals and roadmaps. Works with business and IT management to establish and gain consensus on project goals, objectives and deliverables. Project Delivery: Ensure Legal and OEC applications are in compliance with applicable Corporate and Divisional Policies and procedures. Develop and execute a work plan to ensure all project activities are performed according to an approved schedule. Establish frameworks to track milestones, goals and objectives, communicate progress and proactively identify issues. Assess the degree to which changes to scope, issues and risks will affect projects, working with division or IT management and sponsors to gain agreement for resolution. Advise on change management practices and track communication and training timing in line with other project milestones. Ensure and measure performance to assure the project is progressing as compared to the plan and budget. Manage external delivery partners and vendors to ensure project scope, objectives, and milestones are met. Develop and maintain a tracking and remediation process for all identified issues or blockers to successful project delivery. Measure project financials to ensure the project is progressing as compared to the original plan and budget. Communicate project progress by producing project reports to provide timely and accurate project status and decision support to Project Team, Division, Cross Division and Management. Gather lessons learned and obtain final project approval from sponsor and stakeholders. Position Accountability / Scope Lead project management functions for 3-5 Legal and OEC projects annually Provide timely stakeholder feedback to facilitate program decisions and ensure the project meets its deliverables and timelines. No direct budget accountability, but oversees projects up to $5MM. Manages projects at the department or division level Required Qualifications/Experience Education: Bachelor's degree in business, computer science or related discipline. Minimum Experience: Minimum 8 years of experience in project management, business systems analysis, or software development; preferred experience in delivering IT solutions in a corporate environment. Experience or familiarity with technologies and best practices in areas not limited to: Privacy, Compliance, Legal, website development. Excellent track record in delivering cross-functional programs Strong leadership skills Knowledge of software development practices and tools Knowledge of quality processes. Experience working in a matrix global organization where success requires broad orchestration of resources and services Experience working in an FDA-regulated business (e.g., validated software related to medical, pharmaceutical, or life sciences products) is preferred. MISC: This is an on-site role located in Illinois. This is not a remote role/opportunity.

Objectives Provide technical support for computer systems and users. 4.0 Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. * Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfillment of IT service catalog requests from customers 5.0 Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience

Join the Client Digital Application Program Management Team as an IT Project/Program Manager. You'll lead cross-functional teams to deliver software solutions that integrate enterprise systems and digital platform capabilities using modern architecture and security best practices. Job Title: IT Project/Program Manager Location: Chicago/ Peoria, IL Contract: 12 Months Hourly Rate: $63.00 (W2) Key Responsibilities Drive end-to-end project/program management across multiple teams and stakeholders. Manage project charters, schedules, budgets, and reporting. Lead planning and execution from concept to implementation. Utilize tools like Azure DevOps, Confluence, and MS Project for tracking and reporting. Ensure timely decision-making and manage organizational change effectively. What We're Looking For: Education: Bachelor's degree + 8+ years experience OR Master's + 6+ years experience. Technical Skills: 6+ years in IT project/program management with Agile methodology. Experience with Azure DevOps, Confluence, MS Project, and advanced Excel. Strong strategic thinking and change management experience. Certifications (Preferred): PMP, CSM, Change Management, Six Sigma Black Belt. About us: Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry. Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees. We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide. For more information, please visit us at ****************************** Harvey Nash will provide benefits please review: 2025 Benefits -- Corporate

Typical task breakdown: - - The IT Project/Program Manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free. - - The principal responsibility of the IT Project/Program Manager is to manage the planning and execution of project team members. - - The IT Project/Program Manager will be responsible for managing the project charter, communications, metrics, reporting, and the overall project plan and budget. - - Support various project teams and obtain/provide a variety of information starting at concept stage and continuing through prototype, pilot, implementation and follow-up stages of various projects. - - Develop and produce project management schedules. - - Use professional project management tools and techniques to manage reporting, tracking charts, checklist, and project scheduling software and to delegate appropriately. - - Manage change and take active leadership in timely decision making. - - Manage schedules that reflect detailed information related to the changes, including effected components and functions, timelines for various stages of project completion, cost, etc. - - Will work with the individual team members from multiple functional disciplines and customers to establish completion dates. - - Monitor progress of projects, discusses problems with affected areas, assures appropriate personnel are informed of problems and steps are in place to meet schedules. - - Depending on the nature of problems, expected to recommend possible solutions and alternatives. Interaction with team: - Team consists of mostly stakeholders in US and engineering teams spread throughout US, India and Slovakia - - Working with product owners (both engineering and technical) for each project. - Managing multiple teams, working with multifunctional team members across the business and engineering. - Working on 2-3 projects at a given time - Volume: varies from 8 - 10 projects annually, or based on agile sprint frequency Complexity: challenging to very challenging Work environment: :The role is currently Hybrid (come to office as agreed with WD) however this could change at any point next year, so the candidates need to be good with coming in 5 days a week eventually Education & Experience Required: - - The position requires a 4 year college or university degree, plus 8+ years exp - - Master's degree in relevant field (ie Engineering, business, etc) plus 6+ years exp - - Desired: *Certified Scrum Master (CSM) *PMP certification *Change Management Certification Required Technical Skills (Required) - 6 years' experience in managing a project from inception/beginning. Must have someone who can lead the team to alignment. - Leading end to end program management/ cross functional matrix organization. - 6+ years of direct project management experience working with software engineering teams in an Agile Software Development methodology, Business partners and product managers. - Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion - needs to have the ability to walk teams through the creation of project charters, including aligning team to determine the scope, ways of working etc. - 2+ years exp with Azure DevOps (formerly VSTS) and Confluence - Advanced knowledge of Excel, MS PowerPoint, and MS Project - Experience in large organizational change management - Experience in strategic thinking, alignment and direction. (Desired) - *Certified Scrum Master (CSM) *PMP certification *Change Management Certification *Six Sigma Black Belt Certification- NICE TO HAVE - Some Scrum Master exp in addition to the required project management exp. - Experience having worked with large enterprise level organizations. - Experience with Ecommerce applications/projects. - 2+ year exp with Power BI ( nice to have) Soft Skills (Required) - Excellent interpersonal skills are required in order to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions. - Should have strong project management skills, team leadership skills, excellent communication skills, ability to multitask effectively, strong analytical and organizational skills. - Strong communication and presentation skills

W2 Only Local profiles - Hybrid role Infrastructure PM needed Maintains information technology strategies by managing staff researching and implementing technological strategic solutions. Primary Responsibilities: Maintains organization's effectiveness and efficiency by defining delivering and supporting strategic plans for implementing information technologies. Directs technological research by studying organization goals strategies practices and user projects. Completes projects by coordinating resources and timetables with user departments and data center Verifies application results by conducting system audits of technologies implemented. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. Recommends information technology strategies policies and procedures by evaluating organization outcomes identifying problems evaluating trends anticipating requirements. Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective action. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by staying current on state-of-the-art practices. Contributes to team effort by accomplishing related results as needed. Qualifications: Degree in Computer Science Business Management Business Administration or other related discipline Experience in the IT industry including development work and customer interaction PMP Certification

Systems Engineer - (Mid-Level - 3 to 5 Years' Experience) Company: ShadowTech Labs About ShadowTech Labs ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements. Position Overview We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required. Key Responsibilities • Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security. • Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions. • Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear. • Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management. • Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable. • Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices. • Create and maintain technical documentation, runbooks, and standard operating procedures. • Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors. • Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances. • Supporting day-to-day IT operations. • Troubleshoot and resolve system, network, and application issues promptly. Required Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered. • 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise. • 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus. • Proficient with networking, switching, and routing. • Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory. • Excellent problem-solving abilities and attention to detail. • Superior communication skills, both written and verbal. Desired Skills • Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). • Experience with Netbox and Snipe-IT. • Experience with SMB-level storage infrastructure; SAN or NAS. • Ability to travel 20%. • Ability to lift 30 pounds. Desired Skills Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). Experience with SMB-level storage infrastructure; SAN or NAS. Security & Employment Requirements • U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered. • Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56. • Ability to work on-site in Willowbrook, IL; no remote work options for this role. What We Offer Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility. Benefits package including health, dental, and vision. 401(k) retirement plan. Paid time off and holidays. Opportunities for professional development, certifications, and career growth. A collaborative, mission-driven work environment focused on cutting-edge national security. Hiring Process 1. Virtual Interview 2. On-site Interview & Facility Tour 3. Offer & Acceptance 4. Background Check & Onboarding ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.