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  • Senior Design Systems Manager - Scale UX (Equity + Bonus)

    Etsy, Inc. 4.7company rating

    Information technology manager job in New York, NY

    A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package. #J-18808-Ljbffr
    $153k-207k yearly est. 5d ago
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  • Help Desk Manager-Vice President

    Blackrock 4.4company rating

    Information technology manager job in New York, NY

    **About this role** **Service Desk Manager - Job Description** **About This Role:** BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded‐ funds, and other pooled investment vehicles. **Position Overview:** The **Service Desk Manager** will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will own all performance outcomes (SLAs/XLAs, CSAT), workforce planning, metrics gathering/reporting, knowledge management, and continuous improvement, partnering closely with global technology support counterparts to ensure a follow-the‐sun coverage model. **Key Responsibilities:** + **Lead day‐to-day Service Desk operations** ; ensure consistent procedures, playbooks, and quality standards. + **Own all Helpdesk performance metrics** : establish and track SLAs/XLAs, CSAT, first‐contact resolution (FCR), average speed to answer (ASA), abandon rate, mean time to resolve (MTTR), and knowledge reuse; publish weekly/monthly reporting and executive dashboards. + **Ensure policy and control compliance:** information security, access management and uphold BlackRock service standards. + **Primary point of contact for business units** for intake, escalations, executive/VIP requests, and service communications / Front End Message (FEM) updates. + **Oversee ticket lifecycle and reviewing ticket data:** including triage, routing, and seamless escalation to Level 2/Level 3; proactively and continually driving a "shift left" agenda to automate and maximize FCR. + **Enhance the user experience** through proactive ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior to those issues becoming tickets being reported at the helpdesk. + **Generate Reporting** on all proactive issues identified and remediated via these efforts on an ongoing basis. + **Maintain ServiceNow knowledge base** : coach Service Desk leads to author/update high quality‐ articles and troubleshooting guides that agents follow to accurately assist users when they interact with them. + **Continually monitor Trending Ticket Dashboards** for anomalies or spikes to identify and flag potential outages or major issues before they escalate into outages. + **Champion automation and AI-enabled support** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the changes being implemented into the chatbot (from analysis of Helpdesk ticket data) to continually enhance the user experience through self-service automation. + **Vendor Relationship Management** : Establish and maintain a strong partnership with Helpdesk vendor's Leadership and Management Team to foster an open line of communication flow between the Helpdesk and Blackrock Technology Leaders to ensure transparency on all escalations, changes, updates and outages. **Required Qualifications:** + **Proven leadership** **of Helpdesk vendor management** in a fast paced, high-volume, contact center or enterprise Service Desk environment. + **Excellent knowledge of ServiceNow (ServiceNow Certification highly preferred):** specifically in advanced reporting, knowledge management, dashboard generation, and virtual agent functionality. + Ability to generate accurate ServiceNow ticket reporting metrics through Excel spreadsheets with the ability to accurately sanitize data quickly and on demand. + Ability to create presentable Pivot tables in Excel for senior Technology Leadership members. + Ability to create ServiceNow Dashboards that track relevant ticket metrics over periods of time to highlight trends and forecasts. + **Service management proficiency** : 8-10+ years in IT support with hands ‐on ITIL practices (Incident, Request, Problem, Parent/Child Ticket management) and Major Incident / Outage handling. + **Expertise in troubleshooting and navigating end-user technologies:** Windows/MacOS, Microsoft 365 (Outlook/Teams/OneDrive), mobile (iOS) / MDM solutions, identity/access (Azure AD/MFA), and endpoint management (e.g., Intune). + **Technology Driven Management Experience** - ability to interpret ticket data (via incidents/requests, workflows, reporting/dashboards) and drive operational decisions to promote efficiency. + **Executive/VIP support awareness** : skilled at prioritization, discretion, and rapid response for senior stakeholders and visiting clients. + **Excellent communication:** (written/verbal), customer empathy, and stakeholder management; comfortable with servicing a broad audience‐ and creating/reviewing service communications. + **Prioritization and multitasking:** based on business impact; operating efficiently under pressure and effective in crisis scenarios. **Preferred Qualifications:** + Prior experience in a financial services organization or supporting trading floor users and time‐ ‐sensitive business processes. + Familiarity with: Power BI or similar analytics tools for operational dashboards. + Smartsheet, Jira, and Agile delivery practices. + Experience "shift left"/automation initiatives (via chatbots, self‐service automation tools). For New York, NY Only the salary range for this position is USD$140,000.00 - USD$200,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. For Princeton, NJ Only the salary range for this position is USD$127,500.00 - USD$184,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $127.5k-200k yearly 5d ago
  • Infra/Data Center Project Manager

    Aptask 4.4company rating

    Information technology manager job in New York, NY

    About Client: The Client is a renowned multinational technology company which has grown to become one of the world's most influential and successful companies in the field of software development, computer hardware, and related services. The Client s primary focus revolves around developing, manufacturing, and licensing a wide range of software products, including the globally recognized operating system, Windows. It has released several versions of Windows, catering to both personal computers and servers, which have become integral to the functioning of millions of devices worldwide. Apart from Windows, client offers an extensive portfolio of software applications and tools for both individuals and enterprises. Moreover, client has a substantial presence in the field of artificial intelligence (AI) and research, working on projects like the development of conversational AI agents, natural language processing, and machine learning technologies. Rate Range: $90-$100/Hr Job Description: We are seeking a Project Manager to oversee projects/activity with our client s Data Center and Infrastructure environment. The candidate must be a PMI-certified Project Manager (PMP) with extensive experience building project plans for related activities - end-to-end infrastructure initiatives, hardware upgrades, new builds, expansions, migrations, and consolidations. The PM will also provide oversight and plans related to operations (patching and related maintenance activities). The candidate must be ready to work in a high-paced, tense environment with large teams across multiple work streams/vendors to drive successful delivery. The ideal candidate combines strong PMI-background related to building project plans (WBS, resource loading, risk/issue/action tracking, reporting, etc.) with exceptional communication and stakeholder-management skills, ensuring projects are executed efficiently and align with organizational priorities. Primary Responsibilities: Development, execution, and maintenance of Project Plans Planning and execution of infrastructure projects such as data center upgrades, new builds, and migrations/consolidations. Collaborate across multiple workstreams (infrastructure, security, networking, storage, and application teams) to align project timelines, dependencies, and deliverables. Coordinate with internal and external vendors to ensure timely completion of tasks, including hardware procurement, cabling, installation, and configuration. Develop and maintain detailed project plans, schedules, and documentation. Track and report on key milestones, risks, and dependencies through weekly updates and executive reports. Serve as the primary point of contact between technical teams, leadership, and the customer. Ensure all project work adheres to established data center standards, operational policies, and security guidelines. Manage project budgets, resource allocation, and vendor deliverables to maintain cost and schedule control. Support post-implementation reviews and ensure transition to operations is seamless and well-documented. Required Skills & Experience: Minimum 10 years PMI-certification Minimum 12 years of experience managing complex infrastructure or data center projects (upgrades, new builds, migrations). Proven ability to coordinate across multiple technical workstreams and vendor partners. Strong understanding of data center environments servers, storage, networking, cabling, power, and cooling. Excellent communication and stakeholder-management skills at all levels (technical teams through executive leadership). Experience with risk management, issue resolution, and cross-functional project dependencies. Financial and analytical skills for budget forecasting, vendor contracts, and cost tracking. Proficiency with project management tools (MS Project, Smartsheet, or equivalent). Certifications: Required: PMP (Project Management Professional), or higher (e.g.: PgMP) Soft Skills: Strong leadership presence with ability to motivate and guide cross-functional teams. Detail-oriented, proactive, and adaptable to dynamic priorities. Skilled communicator capable of translating technical concepts for business and leadership audiences. Dependable, collaborative, and outcome-driven. Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $90-100 hourly 5d ago
  • Director, IT Projects

    AEG 4.6company rating

    Information technology manager job in New York, NY

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Director, IT Projects is a versatile, high-visibility generalist responsible for supporting the CIO across MLS's most critical technology initiatives. This role is deployed to high-priority, cross-functional projects spanning Business Applications, Information Security, Network Engineering, Sporting Technology, Infrastructure and Cloud, and IT Planning. The Director provides program leadership, project management, business analysis, and vendor oversight to ensure strategic initiatives are delivered on time, on budget, and aligned with MLS governance, security, and operational standards. The position requires exceptional communication, organizational discipline, and the ability to quickly understand complex technical domains and drive clarity, structure, and momentum across teams. Responsibilities Serve as a deployable project leader across cross functional groups of technology Lead high-priority and high-visibility initiatives on behalf of the CIO, managing timelines, budgets, risks, and deliverables Oversee end-to-end project delivery from discovery through deployment, ensuring clear ownership, accountability, and cross-team alignment Conduct business analysis to document requirements, workflows, dependencies, and use cases across diverse technology domains Translate business and technical needs into structured project plans, specifications, and functional documentation Support the IT planning and budgeting process, including annual planning cycles, forecasting, prioritization, and financial tracking across Technology Coordinate RFP processes, system evaluations, and vendor selections for new technologies, renewals, or major upgrades Collaborate with the Architecture Review Board and Information Security teams to maintain compliance with MLS governance, integration, and cybersecurity standards Drive process improvement, automation, and analytics initiatives to enhance reliability, visibility, and decision-making Document project progress through structured summaries, RAID logs, readouts, and action trackers to ensure clear communication Manage meeting follow-ups, task assignments, risk tracking, and next-step documentation to maintain accountability and project momentum Develop and maintain SOPs, system documentation, operational checklists, and training resources Support organizational readiness, user adoption, communication plans, and training for new tools or processes Serve as an escalation point, as directed, for critical technical issues, coordinating with internal teams and vendors for timely resolution Monitor technology and industry trends to identify opportunities to improve operational performance, security, or user experience Qualifications Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field preferred or equivalent working experience 7+ years of experience managing technology projects or programs across multiple IT disciplines Experience in enterprise IT environments with exposure to infrastructure, networks, cloud platforms, cybersecurity, and SaaS applications Experience managing vendor relationships and RFP processes Prior experience in enterprise governance, process optimization, or system integrations preferred Required Skills Proven ability to manage complex, cross-functional technology initiatives in fast-paced enterprise environments Ability to quickly learn new technical domains and translate complex information into structured project plans and deliverables Strong analytical, documentation, and workflow-mapping skills Excellence in meeting management, including structured summaries, action tracking, and executive readouts Strong understanding of IT operations across networks, cloud, InfoSec, sporting technology, or enterprise applications Skilled in vendor management, contract oversight, and performance tracking Familiarity with systems integrations, APIs, data flows, and enterprise reporting Exceptional organizational and communication skills, with the ability to influence across business and technical stakeholders Experience leading change-management and user-adoption programs Proficiency in Asana, Jira, Smartsheet, Microsoft 365, Slack, or similar project management and collaboration tools Commitment to documentation accuracy, operational rigor, and consistent project follow-through Desired Skills Knowledge of the sport of soccer Project management certification (PMP, Agile, Scrum) Total Rewards Major League Soccer offers a competitive starting base salary of $130,000 - $170,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities. We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. As a result, employees are required to work from an MLS office at least four days a week. We understand the value of balance, so employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month. At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it. Join our team and be part of the Major League Soccer family, where we elevate the game and inspire greatness!
    $130k-170k yearly 5d ago
  • Information Technology Analyst I

    Axelon Services Corporation 4.8company rating

    Information technology manager job in New York, NY

    Job Title: Information Technology Analyst I Pay: To be determined Work Schedule: Monday to Friday, 8:00 AM - 4:00 PM Assignment Duration: 26 weeks, with potential to be floated as needed Educational Requirements: Bachelor's degree in Computer Science (Preferred) Experience: 1-2 years of related work experience (Preferred) Required Skills: Knowledge of Healthcare Information Systems and HL-7 Proficiency in Operating Systems and Databases including Microsoft Office Suite, Project, Visio, UNIX, Oracle, SQL Familiarity with programming languages: New HL7V, Java, HTML, Visual Basic, C, C++, Perl (Preferred) Excellent analytical and problem-solving skills Strong written and verbal communication skills Exceptional customer service skills (Required)
    $85k-114k yearly est. 5d ago
  • Deputy CIO, General Account - Strategic ALM Leader

    Equitable Advisors

    Information technology manager job in New York, NY

    A leading financial services firm is seeking a Deputy Chief Investment Officer to lead strategic investment management efforts. This role requires expertise in portfolio structuring, asset-liability management, and compliance to ensure risk-adjusted returns across the company's portfolios. The ideal candidate will have strong communication skills and the ability to engage with senior management effectively. This position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr
    $121k-174k yearly est. 1d ago
  • Senior Technical Partnerships Manager

    Aidoc

    Information technology manager job in New York, NY

    Aidoc is recruiting a Senior Technical Partnerships Manager in the United States. Join our team! Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through 'always on' clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary ai OSTM platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience. Backed by General Catalyst, Square Peg, NVentures (NVIDIA's venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARETM, its clinical-grade foundation model. About this role This is a key role within Aidoc's Delivery organization, operating at the intersection of Product, R&D, and Business Development. As a Senior Technical Partnerships Manager, the role is responsible for driving the technical execution of Aidoc's beta programs-translating product requirements into deployment plans, coordinating cross-functional teams, and ensuring smooth implementation and evaluation in design environments. Managing deployments, resolving technical challenges, and supporting the maturation of beta products into scalable solutions form the core responsibilities of this position. Responsibilities Ownership of the technical execution of Aidoc's beta programs, including the design, validation, deployment, and optimization of new products in collaboration with selected design partners and evaluation environments. Coordination with Product and R&D to translate beta requirements into clear technical plans, support architectural decisions, and contribute to the progression of beta products toward scalable, production-ready solutions. Responsibility for the technical design and implementation tasks required to deploy and integrate Aidoc's products in beta settings, ensuring smooth workflows and reliable performance assessment. Development of tailored technical solutions when needed to validate product value, remove implementation obstacles, and support product-readiness milestones. Engagement with technical stakeholders to gather requirements, communicate progress, and ensure accurate understanding of product capabilities and evaluation outcomes throughout the beta process. Collaboration with Sales and Customer Success to ensure insights from beta deployments inform commercial readiness, repeatable processes, and long-term product success. Requirements 7+ years of technical experience in IT, data, software, or healthcare, with direct involvement in complex technical programs, system deployments, integrations, or product validation efforts. Technical foundation in engineering or sciences, demonstrated through an academic degree or relevant technical certifications. Demonstrated ability to design, understand, and optimize IT/software architectures, and to adapt technical solutions to diverse operational and workflow requirements. Strong familiarity with the healthcare ecosystem, including healthcare IT infrastructure, data flows, clinical environments, and relevant standards. Excellent analytical and problem-solving skills, with the ability to break down complex technical and operational challenges into clear, actionable steps. Proven experience driving complex technical initiatives, coordinating across teams, and executing in demanding, fast-paced environments. Hands-on experience with Radiology IT and EHR systems (PACS, RIS, HL7, FHIR, etc.)-a strong advantage for supporting integrations and evaluation workflows. Strong communication and cross-functional collaboration skills, with the ability to work effectively with technical stakeholders and align with Product, R&D, Delivery, and go-to-market teams. Business acumen or familiarity with commercial considerations-an advantage for translating technical outcomes into operational and commercial readiness. Working at Aidoc We're a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We're looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees 20 days of paid vacation, plus sick days and holidays A 401(k) plan, life insurance, plus long and short term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
    $116k-159k yearly est. 5d ago
  • AVP, IT Claims Portfolio Lead

    Allied World 4.5company rating

    Information technology manager job in Woodbridge, NJ

    A global insurance provider is seeking an AVP, IT Program Manager in New Jersey. This role is essential for overseeing IT projects, optimizing resources, and ensuring risk management. Candidates should have 5-10 years of experience in project management, with strong skills in Agile methodologies and excellent communication abilities. Offering a competitive salary range of $145,000 - $155,000, and generous benefits including health and 401k plans. #J-18808-Ljbffr
    $145k-155k yearly 4d ago
  • Senior Technical Manager (Swine - Animal Health)

    Merck Gruppe-MSD Sharp & Dohme

    Information technology manager job in Rahway, NJ

    The position will deploy the technical and marketing strategy for swine business in Vietnam. The role will be leading all technical strategy planning and technical implementation. The role provides technical planning and technical execution to sales team and customers. Primary Accountabilities Develop long term technical strategy to align regional and global swine team. Develop and execute the annual technical plan to support Key account & commercial team to achieve the annual business target. Design and develop the technical training program to improve the technical skill of commercial team. Building the KOLs network to enhance the technical service to bring excellence technical service to customers. Liaise between company and KOLs/university professors on industry issues. Contribute and speak at key industry technical and commercial meetings. Work with marketing on technical information and the development of support material for Animal Health products used in the swine industry. Provide input to the research and development for future new product development and implementation into the swine industry. Develops and presents new product information and training to sales force (KAM and Technical sales teams) and key customers. Manage the technical and device team Skills, Knowledge, Experience & Qualifications Experience and Education Education background: Doctor of Veterinary Medicine or Degree in Veterinary Science MBA/Master Degree is highly preferred Strong background in Animal production and animal health. Good communication skill in English and Vietnamese. 10 years experiences in AH industry, more than 5 years working in swine farm. Knowledge, skills, and abilities Knowledge of swine diseases and its impacting to the swine production. Knowledge of commercial swine production systems as it relates to vaccines and vaccination programs, swine management, MFAs, and nutrition. Need to be adaptable and able to work to multiple and often tight deadlines. Work closely in a strong team environment, while there is a requirement that candidates are able to work independently, drawing on their own resources and motivation to achieve what is required. Competent in written and spoken English language. Strong verbal and written communication skills, and a demonstrated ability to work in a team environment. Strong leadership, mentoring, and team development abilities. We offer relocation support for this role. The successful candidate will be located in Vietnam Required Skills Adaptability Agile Methodology Animal Health Sales Business Consulting Creative Campaign Development Global Team Collaboration Go-to-Market Strategies Interpersonal Communication Interpersonal Relationships Managing Distribution Channels Marketing Budget Management Marketing Data Analysis Marketing Strategies Marketing Strategy Implementation Market Research Market Strategy Pricing Strategies Product Lifecycle Management (PLM) Project Management Strategic Planning Strategic Thinking Team Management Technical Solution Development +5 more Preferred Skills Current Employees apply HERE Current Contingent Workers apply HERE Hybrid #J-18808-Ljbffr
    $104k-142k yearly est. 1d ago
  • Director of Information Technology

    Oakridge Staffing

    Information technology manager job in New York, NY

    Global retailer (based in NYC) is looking for a Director of IT. As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership. Qualifications Education: Bachelor's degree preferred Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers. Technical skills / abilities: Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls. Personal skills Excellent written and verbal communication skills. Strong problem-solving skills and working knowledge of project management tasks. Ability to work in a diverse, dynamic environment and effectively collaborate across teams. Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
    $114k-165k yearly est. 1d ago
  • Senior Manager, Carborne CBTC Data & Systems

    Metropolitan Transportation Authority 4.6company rating

    Information technology manager job in New York, NY

    A major transportation authority in New York is seeking a Manager for Carbone System Data Maintenance. This role involves leading a team responsible for technical support related to train control systems, managing performance issues, and ensuring proper maintenance procedures. The ideal candidate has extensive managerial experience and a degree in a relevant field. The position offers a competitive salary and a chance to work in a vital public service role. #J-18808-Ljbffr
    $109k-162k yearly est. 2d ago
  • Technical Director - Operational and Technical Due Diligence

    Alvarez & Marsal 4.8company rating

    Information technology manager job in New York, NY

    Alvarez & Marsal (A&M) is a global consulting firm with over 12,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. INFRA North America is seeking a seasoned Technical Director to lead operational and technical due diligence for transportation and logistics assets across North America. This role requires deep expertise in the engineering, design, construction, maintenance, and operations of infrastructure assets such as ports, rail networks, highways, and warehousing facilities energy infrastructure. The Technical Director will work closely with the Director/Senior Director of Investor Relations and Due Diligence, as well as financial due diligence colleagues outside the North America Transportation and Logistics Practice, to provide clients with comprehensive technical and operational insights critical to their investment decisions. Reporting directly to the Managing Director and Head of the INFRA North America Transportation and Logistics Practice, this role is essential to delivering exceptional client outcomes. Key Responsibilities Technical Due Diligence Leadership: Lead the execution of operational and technical due diligence, including on-site assessments where applicable, for transportation and logistics assets (e.g., airports, rail systems, intermodal facilities, distribution hubs). Asset Expertise: Apply in-depth knowledge of engineering, design, construction, maintenance, and operations to evaluate asset condition, performance, risks, and optimization opportunities. Client Collaboration: Partner with the Director/Senior Director of Investor Relations and Due Diligence to translate technical findings into actionable insights for investors, ensuring alignment with their investment goals. Cross-Functional Integration: Collaborate with financial due diligence colleagues outside the department to deliver holistic due diligence reports that meet client needs for both technical and financial clarity. Field Assessments: Conduct on-site inspections and assessments as needed, providing hands-on analysis of asset functionality, compliance, and operational efficiency. Risk Identification: Identify technical and operational risks (e.g., structural integrity, regulatory compliance, maintenance backlog) and propose mitigation strategies. Reporting: Prepare detailed, client-ready reports and presentations that synthesize complex technical data into clear, decision-ready recommendations. Qualifications Bachelor's degree in Engineering (Civil, Mechanical, Industrial, or related), Architecture, or a similar technical field (advanced degree preferred). 10+ years of experience in engineering, design, construction, maintenance, or operations of transportation and logistics infrastructure assets. Proven expertise in assessing the technical and operational performance of assets such as ports, rail networks, highways, airports, or warehousing facilities. Experience conducting operational and technical due diligence for infrastructure investments, including on-site evaluations. Strong analytical skills with the ability to interpret engineering data, blueprints, and operational metrics. Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders, including investors and financial professionals. Willingness to travel domestically and internationally for on-site assessments and client meetings as required. Reporting Structure This position reports directly to the Managing Director and Head of the INFRA North America Transportation and Logistics Practice. Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs The salary range is $175,000 - $195,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $175k-195k yearly 5d ago
  • International Freight Network Manager

    Blue Signal

    Information technology manager job in New York, NY

    Hybrid | Queens, NY A high-growth distributor serving thousands of restaurants and retailers nationwide is ready to re-engineer its international freight program, and they need a proven logistics leader to take the helm. As the International Freight Network Manager, you will design and execute the company's ocean-import strategy, steer multimillion-dollar carrier negotiations, and build the KPIs that keep product flowing from port to plate. If you thrive on turning data into cost savings and enjoy rolling up your sleeves in a fast-paced, entrepreneurial culture, this hybrid role in Queens could be your next big move. Why You'll Love It Here Direct Impact: Your initiatives will immediately influence company margin and customer satisfaction. Executive Visibility: Present strategy and results directly to the C-suite; clear path to director-level growth. Investment in Tools: Leadership is committed to funding technology that eliminates friction and scales with demand. People-First Culture: A privately owned company that reinvests in its people through training, recognition, and competitive benefits. What You'll Tackle Strategic Network Design Architect and continually refine a global, multi-modal freight network that balances cost, reliability, and speed for frozen, fresh, and general-merchandise SKUs. Lead annual RFP cycles for ocean carriers, NVOCCs, and dray partners, securing industry-leading rates and service-level agreements. Serve as the organization's import-compliance authority, ensuring all programs remain audit-ready under FDA, USDA, FSVP, and FSMA rules. Operational Excellence Own day-to-day performance of transportation partners, using real-time dashboards and root-cause analysis to drive on-time departures, container visibility, and demurrage-free releases. Direct customs programs-HTS classification, first-sale valuation, drawback, and periodic internal audits-to keep landed costs in check. Benchmark internal freight spends against public indices; surface savings opportunities and quickly renegotiate where gaps appear. Collaborate with buying, finance, and DC teams to model total-landed-cost scenarios and optimize port pairings and dray strategies. Leadership & Continuous Improvement Build and mentor a nimble, high-performing import logistics team grounded in data-driven decision making. Develop a multi-year roadmap of process automations and visibility-tech integrations that will scale with double-digit volume growth. Present monthly KPI packs to senior leadership, highlighting cost-per-container trends, variance drivers, and corrective actions. The Expertise You Bring Bachelor's in Supply Chain, Engineering, Business, or related discipline. 5+ years managing international logistics (ocean import focus) for food, CPG, or other high-velocity distribution environments. Demonstrated success negotiating carrier contracts that deliver year-over-year savings. Working knowledge of customs brokerage, FTAs, duty-reduction programs, and U.S. import regulations. Advanced analytical skills-Excel, BI tools, or similar-and a knack for translating numbers into operational wins. Eligible to work in a hybrid schedule: 2-3 days on-site in Queens, remainder remote. Ready to steer a nationwide importer toward world-class logistics performance? Apply today or reach out to Blue Signal Search for a confidential conversation. About Blue Signal: Blue Signal is a leading executive search firm, specializing in logistics & supply chain recruitment. Our logistics & supply chain recruiting team has a proven track record of finding top-performing talent in areas such as logistics leadership, supply chain technology, and operations. Lean more at bit.ly/44lDvL4
    $72k-104k yearly est. 4d ago
  • Project Manager - SAP Implementation

    Cardinal Integrated 4.4company rating

    Information technology manager job in New York, NY

    We are seeking an experienced Project Manager to lead and oversee SAP upgrade/implementation projects with a exposure on SAP HCM (Human Capital Management) modules. The ideal candidate will have a proven track record in successfully delivering SAP projects, strong leadership skills, and the ability to manage cross-functional teams in a dynamic environment.
    $90k-132k yearly est. 5d ago
  • Project Manager - IT Infrastructure

    BLDG SVC 32 B-J

    Information technology manager job in New York, NY

    Job Title: Project Manager - IT Infrastructure Department: Information Technology Reports To: Director, IT Infrastructure FLSA Status: Exempt, Management Updated: 9/19/2025 About Us Building Services 32BJ Benefit Funds ("the Funds") is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary Under the supervision of the Senior Manager, IT Programs, the Project Manager, Infrastructure is in charge of managing multiple, department based and firm wide projects inclusive of project plans, budgets, communications, resource management, stakeholder(s) relationship management and deliverables. Monitors projects / teams to make sure goals, objectives and timelines are being met. Tracks and communicates project status, manages risks and resolves issues as they arise. Maintains standards and monitors scope with project quality. Essential Duties and Responsibilities: Define the project charter and identify the key stakeholders. Create standard project management plans. Collaborate with subject-matter experts and business analysts to collect and document requirements. Manage project scope, goals and deliverables. Create work breakdown structure (WBS): define tasks, required resources, and develop and manage project schedule. Support and manage project team including internal and external stakeholders. Manage budgets and locate project resources. Track deliverables. Identify quality requirements and standards, document how these will be tracked and create the quality management plan, metrics, checklists, process improvement plan and project document updates. Determine stakeholder communication needs and develop a communication plan and process to ensure that these needs are met. Monitor and report on project progress / status in a timely manner. Present to stakeholders reports on progress. Conduct risk management activities including preparing a risk management plan, risk assessments, report identified risks, provide recommendations for mitigations of risks. Perform integrated change control to review all change requests, approve changes, manage changes to deliverables, organizational process assets, project documents, and the project management plan. Evaluate and assess result of project. Perform tasks as required by management/supervisory staff. Provide project implementation support after hours, on weekends as required. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 6+ years of work experience managing multiple small to large/enterprise projects within an IT Infrastructure department. Experience working within project management practices described in the PMI Project Management Body of Knowledge, PMBOK. Excellent MS office (M365) skills including Excel, Visio, PowerPoint and MS Project or similar project management software tools. Project management qualification (PMP) or equivalent. Experience in strategic planning, risk management and/or change management. Vendor management experience is preferred. Information Security project management is a plus. Soft Skills: Detail oriented with excellent organization, motivation, influencing, analytical thinking, communication, negotiation, critical thinking and problem-solving skills. Ability to plan and take initiatives to accomplish objectives in timely fashion. Ability to prioritize work and meet deadlines. Ability to establish and maintain effective working relationships with vendors, project team members, supervisors, and employees from other departments. Excellent decision-making, leadership and team building capabilities. Adept at conflict resolution. Language Skills Speak, read, write and understand English. Certificates, Licenses, Registrations Project Management certification desirable.
    $87k-122k yearly est. 5d ago
  • Project Manager, Business Development & Special Projects

    Bucherer USA

    Information technology manager job in New York, NY

    Bucherer USA is a leading international retailer in the luxury watch and jewelry segment, representing some of the most prestigious brands in the world. With a strong heritage, a commitment to excellence, and an ambitious growth strategy, we are expanding our business. To support this journey, we are seeking a Project Manager, Business Development & Special Projects who will play a key role in identifying new opportunities, driving strategic initiatives, and collaborating closely with our senior leadership in the US and global stakeholders. In this role, you will report directly to the SVP Business Development & Certified Pre-Owned and work closely together on strategic initiatives across key markets and business units. Essential Job Responsibilities: • Support and lead the rollout of key strategic projects in close coordination with the SVP Business Development & Certified Pre-Owned, leadership and Global HQ • Play a key role in the identification, evaluation, and execution of new business opportunities to support market expansion and revenue growth • Collaborate cross-functionally with various departments to ensure seamless project execution • Provide strategic and analytical support to SVP Business Development & Certified Pre-Owned in decision-making processes, business planning, and project steering • Conduct in-depth market and competitive analysis to identify trends, white spaces, and strategic priorities • Develop business cases, financial models, and project plans for new initiatives, partnerships, or market entries • Ability to utilize financial and non-financial information to influence short, medium and long-range decision making • Monitor and report on key performance indicators, ensuring alignment with company objectives and timelines • Create presentation materials for Executive and Board-level audiences, conveying a comprehensive recommendation that is justified by fact-based analysis • Prioritize and plan work among multiple projects, leveraging cross departmental relationships to delegate project assignments across the team to efficiently manage the analysis and deliverables needed Qualifications: • Degree in Business Administration, Economics, or a related field; MBA preferred • 5+ years of professional experience in business development, strategy, management consulting, or a related role within the luxury, retail, or lifestyle sector • Proven track record of delivering complex, cross-functional projects in an international environment • Strong analytical, strategic, and commercial acumen • Ability to communicate in a clear and concise manner both verbal and written • Professional fluency in English is required; additional languages, especially German or French, are a plus • High level of integrity, discretion, and cultural sensitivity What We Offer: • A key role within a globally respected company in the luxury watch and jewelry segment • The opportunity to shape and contribute to high-impact strategic initiatives • Close collaboration with senior leadership and global stakeholders • An international, professional, and sophisticated working environment • Attractive compensation and benefits package • Opportunities for professional growth within a dynamic and expanding organization SALARY RANGE: $110,000 - $120,000/year We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $110k-120k yearly 5d ago
  • Project Manager I - Water Services

    CDM Smith 4.8company rating

    Information technology manager job in New York, NY

    Are you passionate about sustainable water management and eager to lead impactful projects? Join our dynamic team as a Water Project Manager and play a key role in advancing innovative solutions to address critical water challenges. In this position, you will oversee the planning, execution, and optimization of water projects, ensuring they meet both community needs and environmental standards. Bring your expertise in project management, engineering, and environmental stewardship to drive success in transforming water systems and enhancing our region's water infrastructure. If you're committed to making a difference and thrive in a collaborative, forward-thinking environment, we invite you to apply and help us shape a sustainable future. Main responsibilities include: Creates project definitions, schedules, budgets and objectives for projects using lessons learned. Prepares detailed statements of work with associated work breakdown structures and gains concurrence and approval from internal and external stakeholders regarding various project aspects. Assesses potential project risk and outlines risk mitigation solutions. Ensures adherence to company and project management policies, procedures, and practices. Manages project costs and is responsible for ensuring profitability. Identifies, quantifies, and communicates residual risk (time and cost). Creates and reviews timely client billings with internal billing support. Responsible for ensuring timely client payment and follows up on outstanding client invoices to obtain payment. Reviews and approves subcontractor/vendor invoices to ensure timely payment to outside resources. Performs ongoing review of project status. On an ongoing basis, monitors project risks; identifies possible risks and recommends and implements risk mitigation solutions; escalates as appropriate. Manages project change using change management protocols; determines appropriate changes or alternate paths based upon performance and metrics. Works in conjunction with team members and internal and external stakeholders to manage changes to requirements and schedule of the project. Ensures proper review of project scope by safety managers and proper implementation of safety plans. Provides timely response to audit corrective actions identified by external or internal audits. Plans and conducts work requiring judgment in the independent evaluation, selection, and application of standard engineering or construction techniques, procedures, and criteria. Provides guidance to drafters/designers, engineers, craft workers, other project team members, contractors or subcontractors. Develops and implements project resource plan and manages the staffing of assigned projects. Determines and coordinates the proper staffing within the project including identification of outside resources needed (subs/vendors) and ensures procurement processes are followed. Clearly communicates project deadlines, assignments and objectives to project team members. Assigns work and provides direction to project staff with regard to timeliness and completion of project objectives. Coaches project staff and provides feedback to staff and to project staff's supervisors on project performance; escalates any performance issues to appropriate management and human resources. Builds, maintains and manages strong client relationships. Ensures client satisfaction by delivering quality, on-time project outcomes as a result of good planning and organizational skills; manages client expectations. Identifies opportunities for change orders and repeat business though pre-eminent project execution and developed client relationships. Performs other duties as assigned. Employment Type Regular Minimum Qualifications Bachelor's Degree. 4 years of related experience. PMP (PMI), CCM or DBIA certification is required (within 12 months of hire or promotion onto the Approved Project Manager list). Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. Preferred Qualifications Professional Engineer License
    $96k-144k yearly est. 5d ago
  • Collections Systems Project Manager - Lead Wastewater Ops

    Jacobs Engineering Group Inc. 4.6company rating

    Information technology manager job in Hoboken, NJ

    A global engineering firm in Hoboken, NJ, is seeking a Collections System Project Manager to oversee wastewater collection operations. The role requires managing maintenance, ensuring safety, and supervising staff. Ideal candidates will have at least 7 years of experience, a high school diploma, and a Level 4 NJDEP license, with competitive salary packaging including health benefits and unlimited paid time off. #J-18808-Ljbffr
    $84k-128k yearly est. 3d ago
  • Project Manager-Facilities & Infrastructure

    Burns 3.8company rating

    Information technology manager job in New York, NY

    Burns is a nationally respected provider of specialized engineering services, bringing highly technical, sought-after engineering expertise to complex transportation and critical infrastructure projects. For more than 50 years, we have built our reputation on outstanding client service. Ranked a Top Workplace and ENR Top 500 Design Firm, we are personally invested in helping our clients achieve their goals, sharing in their passions, and successfully guiding them through the challenges of complex projects using our no surprises Burns Unique Client Experience. We are seeking a Project Manager to join our Facilities & Infrastructure team in New York City. SUMMARY This position is responsible for the daily management of projects including business development, proposal preparation and pricing, contract administration, project execution, project cost control and client service. The percentage of time spent on each of these tasks is relevant to the level of the position- PMI, PM II, or PM III. The higher the level of project manager, the higher the percentage of time that is to be spent on business development rather than project management activities.PM III requires ability to work on large, more complex projects. Incumbent directs and coordinates activities of engineering team to successfully execute projects including design, product selection, and systems by performing the following duties personally or through subordinate staff. ESSENTIAL DUTIES & RESPONSIBILITIES BUSINESS DEVELOPMENT Identify and develop plan to obtain follow-on work with existing clients Develop new clients Prepare proposals under the direction of the Group Leader Develop proposal schedules Develops scope of services, staffing and pricing Include Burns Terms and Conditions Meet annual sales goal CLIENT RELATIONSHIP MANAGEMENT Address feedback from Client Satisfaction Survey Know your client through routine communication and regular visits Establish 5 key clients that are in Acquaintance phase, develop and implement plan to achieve professional peer status Continuously confirm client requirements for project Know the industry you are servicing by participating in technical society meetings, Conferences and other industry-related activities FINANCIAL MANAGEMENT Responsible for up to $1 million in sales and revenue Ensure revenue write-downs for the Group are no more than 3% of net revenue Provide accounting with guidance re invoice preparation and ensure invoices are prepared by 10th working day of the month Ensure accounts receivable are collected Approve time sheets and expense reports weekly Ensure written authorization has been received before starting work Maintain at least a 2.7 multiplier on projects managed PROJECT EXECUTION Ensure all departmental personnel adhere to the requirements of the company QA/QC policies and procedures Maintain a write-down percentage of 3% or less Develop project plans to mitigate risks Ensure that all design documents, reports, proposals, inspections and information required to serve the client are properly prepared and reported Ensure client schedules are met Ensure cost control procedures are in place and being followed Ensure that project closeout procedures are followed Hold routine project meetings to review schedule, deliverables and budget Identify, request and receive authorization for scope changes before work is executed TEAM MANAGEMENT AND DEVELOPMENT Typically maintains 2-5 direct reports Actively participate in recruiting technical staff Motivate personnel to perform at high levels of performance Provide mentoring opportunities for direct reports • Oversee performance and salary reviews for direct reports Ensure employees are adequately trained and supervised Provide opportunities for professional development for direct reports Effectively delegate and manage work load Hold all employees accountable to the same standard of performance and take corrective action when necessary SUPERVISORY RESPONSIBILITIES Directly supervises 2-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION & EXPERIENCE Bachelor's (B.S.) Engineering degree from an accredited University or college and ten plus years related experience and/or training; or equivalent combination of education and experience. Healthcare project experience is strongly preferred. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be a registered technical professional in one of the major technical disciplines Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $116k-152k yearly est. 5d ago
  • Senior Technical Manager, Swine Health - Vietnam

    Merck Gruppe-MSD Sharp & Dohme

    Information technology manager job in Rahway, NJ

    A leading global healthcare company is seeking a candidate to deploy technical and marketing strategies for the swine business, manage technical teams, and support sales efforts. The ideal applicant should hold a Doctor of Veterinary Medicine degree, have over ten years of experience in animal health, and demonstrate strong communication skills in both English and Vietnamese. This position will have relocation support and will be based in Vietnam. #J-18808-Ljbffr
    $104k-142k yearly est. 1d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Elizabeth, NJ?

The average information technology manager in Elizabeth, NJ earns between $88,000 and $176,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Elizabeth, NJ

$125,000

What are the biggest employers of Information Technology Managers in Elizabeth, NJ?

The biggest employers of Information Technology Managers in Elizabeth, NJ are:
  1. Fidelity Investments
  2. Clark Associates
  3. Royal Bank of Canada
  4. Vantage Apparel
  5. Integrated Resources
  6. Air Products
  7. Insight Global
  8. RS Microwave Company
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