Information technology manager jobs in Elyria, OH

General Definition of Work Performs difficult skilled technical work managing and maintaining computer and network services, the security of computer network and communications, the Microsoft Active directory, and the Virtual Server Environment (VMware) for the City, developing solutions for project requirements, coordinating with vendors, developing and reviewing bids, evaluating new technologies, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of Information Technology. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Maintains computer and network services by providing secure and reliable service to all City departments including designing the solutions, installs, configuration, troubleshooting and maintenance of computer and network equipment. Manages the security of the City computer network and communications; ensures system integrity and security for various operating systems and software used by the City through monthly patches, upgrades and bug fixes. Manages and maintains the Microsoft Active directory for the City to provide a safe and stable environment; creates and maintains network user accounts and security. Manages and maintains the Virtual Server Environment (VMware) for the City. Designs solutions for project requirements; works with vendors reviewing bids to evaluate proposed solutions and makes recommendations to the Director of IT; analyzes new technology for more efficiency and cost effectiveness; creates and reviews bids for hardware and software needs; works closely with vendors; coordinates outside maintenance contracts and services. Installs, configures, and maintains network hardware including but not limited to switches, wireless access points, routers and cabling. Analyzes, diagnoses, and repairs software issues; consults with users and tier one through three support to solve technical questions; provides assistance to all City departments with various hardware and software components including purchasing assistance. Documents and records services performed via helpdesk software; prepares summaries and written reports for supervisors; maintains accurate records of hardware and software inventory and software licenses to adhere to licensing and retention policies. Attends user groups, training and interface committees; transports equipment as needed. Provides training, direction and support to level one Desktop Support Technician as needed. Completes and ensures integrity of server operating software and data backups. Knowledge, Skills and Abilities Thorough knowledge of the principles of modern office procedures, systems and equipment; thorough knowledge of the policies, procedures and activities of the department; thorough knowledge in Microsoft Windows Operating Systems and Microsoft Office Professional applications; thorough knowledge in virus and spyware protection tools; general knowledge of Power Shell. Skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in enterprise level Local Area Network (LAN)/Wide Area Network (WAN) environment including administration of network architectures, principles and topologies. Ability to use diagnostic and performance tuning tools; skill in standard backup infrastructures and software tools and in Virus Protection and Anti-Spam tools; ability to troubleshoot hardware and software issues with computers, printers, equipment, City-standard software applications, networks, systems, and other peripherals, and perform repairs or fixes; ability to use diagnostic and performance tuning tools; ability to follow electronic document retention policies and perform discovery searches; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to complete work in a timely fashion and initiate proper and acceptable direction for completion of work with a minimum of supervision and instruction; ability to communicate effectively in oral and written form; ability to perform and organize work independently; ability to multitask; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with associates, department heads, vendors, and the general public. Education and Experience Bachelor's degree in computer science, information technology, or related field and considerable experience in computer management including Windows Servers, Structured Query Language (SQL) Server, backup technologies, security technologies, forest and domain level trusts, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Possession of Microsoft Certified Systems Professional (MCSP) Certification or equivalent upon hire. Possession of Cisco Certified Network Associate (CCNA) Certification or equivalent upon hire. Must meet and maintain all training and education requirements for position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products. Please file application and/or resume: CITY OF SHAKER HEIGHTS HUMAN RESOURCES DEPARTMENT 3400 LEE ROAD SHAKER HEIGHTS, OH 44120 E-mail: ***********************************

Founded in 1953 Avtron has a long history of manufacturing market leading power test solutions. Now with a global footprint and sales into some of the largest industrial projects, Avtron will continue to push the envelope of what's possible in the electrical test environment. Avtron Power Solutions manufacture and distribute market leading load bank solutions for mission critical applications. In 2025, Avtron was acquired by Legrand, a global leader , in electrical and digital building infrastructures. Legrand transforms spaces through electrical, digital and connected solutions that are simple, innovative and sustainable. Its comprehensive residential, commercial and data center solutions improve lives, enhance facility operations, and support the world's ongoing transitions to renewable energy and digital lifestyles. POSITION SUMMARY: The Sr. Director of Information Technology will lead Avtron's IT department, overseeing the development and implementation of technology initiatives that align with the company's strategic goals. This role involves managing IT infrastructure, ensuring cybersecurity, and driving technological innovation to support business operations and growth. DUTIES AND RESPONSIBILITIES: Essential Functions: Develop and execute the IT strategy in alignment with the company's objectives, ensuring technology initiatives enhance business performance. Oversee the maintenance and optimization of IT systems, networks, and infrastructure to ensure reliability and scalability. Liaise with Legrand's IT team to ensure Avtron's compliance with all standards and policies. Assist with all aspects of integration (a.k.a. docking) with Legrand in accordance with timeline. Audit current systems and determine gaps in compliance. Implement robust security measures to protect the company's digital assets and ensure compliance with relevant regulations. Lead, mentor, and develop the IT team, fostering a culture of innovation and continuous improvement. Manage the IT budget, ensuring cost-effective solutions and maximizing return on technology investments. Negotiate and manage relationships with external technology vendors and service providers. Oversee the planning and execution of IT projects, ensuring timely delivery within scope and budget. Ensure Avtron's data/cybersecurity protocols are aligned with Legrand's standard. MINIMUM QUALIFICATIONS: Minimum of 10 years of progressive IT experience, with at least 5 years in a senior leadership role within the manufacturing or industrial sector. EDUCATION, SKILLS AND EXPERIENCE: Education: Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree or relevant certifications preferred. Skills Proven track record of developing and implementing successful IT strategies Strong leadership and team management abilities Excellent problem-solving and decision-making skills Experience Minimum of 10 years of progressive IT experience, with at least 5 years in a senior leadership role within the manufacturing or industrial sector. Deep understanding of IT infrastructure, cybersecurity, enterprise applications, and emerging technologies relevant to the industrial equipment sector. This is an on-site/hybrid role. Must be willing to travel approximately 15-20% of time to various Avtron locations as needed. Salary range is $175,000 - 185,000 + bonus

Senior IT Solutions Analyst (OTM) Duration : 6+ Months Must-Have Skills Senior-level OTM design, configuration, agents, workflows, fleet modules. Advanced PL/SQL development and debugging. Strong XML and integration experience. Proven ability to improve OTM performance (database tuning, server analysis). Experience with fleet operations, transportation, compliance, and optimization. BI Publisher and Tableau experience. 7+ years of Solutions Design experience. Bachelor s degree in a technical or business-related field. Preferred Skills Experience with OTM Cloud migration. Oracle ecosystem experience. Load balancing, patching, upgrades with server/DBA teams. Capacity planning and system scalability expertise. Don t Apply If Your OTM background is primarily support rather than development/configuration. You lack PL/SQL or XML experience. You have no logistics/supply chain/manufacturing background. You cannot work onsite 4 days a week in Beachwood, OH.

Act as the first point of contact for technical issues submitted via phone, email, or ticketing system. Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals. Support and troubleshoot credit union-specific applications such as Symitar, Synergy, FICS, and other financial platforms. Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration. Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions. Maintain and update internal IT documentation, including system configurations, procedures, known issues, troubleshooting steps, and asset records. Troubleshoot basic network issues (e.g., LAN, Wi-Fi, VPN connectivity). Maintain IT hardware inventory, coordinate asset deployment and recovery. Collaborate with vendors and escalate issues as needed. Participate in IT projects and contribute to the implementation of new systems and upgrades. Educate employees on new tools, best practices, and IT policies.

TechnologyXperts, Inc. (TXI) based in Beachwood, OH, is a national organization providing essential IT support, maintenance, and security services to businesses. With a focus on managing and monitoring IT systems for security, reliability, and efficiency, TXI is a vital partner for organizations navigating cyber threats and technological advancements. Services offered include network monitoring, data backup, cloud computing, and cybersecurity, empowering businesses to protect their assets and maintain robust IT infrastructures. Role Description This is a full-time on-site role for a Help Desk Technician at TechnologyXperts, Inc. in Beachwood, OH. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, delivering help desk support, and performing computer repairs on-site. Qualifications Desktop Computers, Troubleshooting, and Computer Repair skills Experience in Technical Support and Help Desk Support Strong problem-solving and communication skills Ability to work well under pressure and in a team environment Knowledge of network systems and IT security Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) Associate's degree in Information Technology or related field

The Network Administrator is responsible for the day-to-day management, maintenance, and security of the organization's computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization's IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security. Responsibilities: Network Support & Troubleshooting • Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support. • Provide technical support to users regarding network access and usage. • Document user problems, resolutions, and changes to the network environment. • Interface with vendor technical support resources as needed. Installation, Configuration & Maintenance • Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software. • Implement new users, manage user environments, permissions, and security settings. • Perform network troubleshooting to isolate and diagnose problems. • Maintain network and server equipment in designated server rooms. Performance Monitoring & Optimization • Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability. • Arrange scheduled upgrades and update network equipment to the latest firmware releases. • Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Security & Compliance • Implement and maintain security policies using Microsoft Defender for Business. • Monitor and respond to security alerts, vulnerabilities, and incidents. • Perform regular audits and patch management to ensure compliance. • Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs. • Implement and maintain disaster recovery solutions and backup systems. ConnectWise Administration • Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support. • Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response. • Maintain accurate documentation and reporting within ConnectWise. User Training & Documentation • Train network staff and end users on network systems and security protocols. • Develop and maintain network performance records and logs. • Communicate networking issues and solutions to employees and management. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field preferred Candidates must have at least 3 years of experience in network administration or a similar role Proven experience in a network administrator role Hands-on experience with networking, routing, and switching Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware Excellent problem-solving and analytical skills Experience with ConnectWise RMM/PSA and automation workflows Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) · Experience with Axcient backups and recovery

Job Description Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL, we work with our customers to help them succeed. From automobiles, to hand and power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together. We are looking for an experienced IT Service Manager who values exceptional service and responsiveness to join our team. This role is 100% on site. As the IT Service Manager for SPIROL you will: Be responsible for the global delivery of IT services, providing the complete tools for the organization within the infrastructure set for global employees to perform effectively and efficiently. Manage all aspects of day-to-day IT infrastructure operations, documenting and managing internal and third-party vendor escalations. Configure and manage software related to server and network infrastructures, managing operating systems and providing technical support for software development and utility applications/platform technologies used by the applications team. Manage, maintain and drive improvements in the service desk software platform to ensure highly responsive and efficient IT request capture and processing. Define and implement continuous improvement initiatives within cybersecurity program standards, revising and updating policies in accordance with emerging industry standards. The successful candidate should have: Bachelor's Degree in Information Technology or Computer Science. 8-10 years of progressive experience in an IT function, with 3-5 years in a management role. Relevant professional certifications, such as ITSM, ITIL, COBIT 5, CompTIA, CAPM, and/or commensurate work experience working in a controlled IT environment. Demonstrated independence and leadership in building out IT activities and documenting associated procedures supporting IT policy. Experience managing helpdesk functions, network engineering, and/or other IT professionals. WHY SPIROL: Competitive Compensation Structure Health/Dental/Vision/Life Insurance Disability Insurance 401(k) with Company Matching ESOP Pension Pet Insurance Paid time off Employee Referral Bonus Program Education Assistance Program Employee Assistance Program Careers Video Link: ******************************************* SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Job Posted by ApplicantPro

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: LOCATED IN AURORA, OHIO*** About Us: LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: Manager of IT Operations Oversee the daily management of LayerZero's IT environment, ensuring systems run efficiently, securely, and in alignment with business needs. This role requires a hands-on leader who can balance technical expertise with operational oversight, while building scalable processes and supporting a high-performing team. Primary Duties: • Operational Oversight • Manage day-to-day IT operations, including servers, networks, cloud platforms, and end-user support. • Ensure system uptime, performance, and reliability across all business units. • Oversee incident response, troubleshooting, and root cause analysis. • Team Leadership • Lead and mentor IT staff, fostering professional growth and accountability. • Coordinate workload, priorities, and schedules to meet service-level expectations. • Build a culture of collaboration and continuous improvement. • Process & Systems Management • Develop and enforce IT policies, procedures, and standards. • Implement monitoring tools and dashboards to track performance and risks. • Drive automation and efficiency in IT workflows. • Security & Compliance • Partner with security teams to ensure compliance with industry standards and regulations. • Oversee patch management, access controls, and data protection practices. • Support audits and risk assessments. • Strategic Contribution • Provide regular updates to leadership on IT performance, risks, and opportunities. • Align IT operations with business priorities and growth initiatives. • Contribute to long-term planning for infrastructure scalability and resilience. Requirements: Skills and Experience: • Bachelor's degree in Information Technology, Computer Science, or related field. • 5+ years of IT operations experience, with at least 2 years in a leadership role. • Strong knowledge of network administration, cloud services, and enterprise systems. • Experience with ITIL practices, service desk management, and vendor coordination. • Excellent communication and problem-solving skills. • Proven ability to lead teams and manage complex technical environments. What We Offer: · Competitive pay with performance incentives · 100% company-paid medical, dental, and vision · 401(k) with company match · 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working with Us: · Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. · Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. · Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. · Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career. At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

The Director of Global IT Infrastructure and Security is a senior leadership role responsible for overseeing the design, implementation, management, and security of global technology infrastructure. Reporting to the Chief Financial Officer (CFO), this role works closely with senior leadership to ensure IT initiatives align with business objectives. The position focuses on safeguarding digital assets, ensuring infrastructure resilience and scalability, and fostering a culture of proactive risk management and continuous improvement. Key Responsibilities Strategic Planning and Leadership Develop and execute a vision, strategy, and roadmap for IT infrastructure and security aligned with business goals. Lead and motivate a diverse, multinational technical team, fostering professional growth and innovation. Partner with stakeholders to understand current and future technology needs, integrating security by design. Direct the architecture, deployment, and management of datacenters, cloud environments, networks, servers, storage, and end-user computing solutions. Ensure high availability, scalability, and performance of all mission-critical systems. Establish and monitor service-level agreements (SLAs) with internal teams and external vendors. Drive modernization, automation, and digital transformation initiatives. Develop and implement enterprise-wide security strategies, policies, and frameworks. Oversee risk identification, assessment, and mitigation. Ensure compliance with regulations and standards (e.g., GDPR, HIPAA, SOX, ISO 27001, NIST). Lead incident response and crisis management during security breaches or outages. Promote cybersecurity awareness throughout the organization. Research emerging technologies and trends in infrastructure and security; recommend and implement relevant solutions. Drive adoption of automation, orchestration, and AI/ML in IT operations and security. Measure and report on the maturity and effectiveness of IT practices. Develop and manage global IT infrastructure and security budgets. Negotiate contracts and manage relationships with key vendors. Prioritize investments to maximize business value and optimize costs. Define and implement governance structures and processes. Conduct audits and assessments to identify gaps and ensure adherence to best practices. Report on IT risk management and compliance to executive leadership and the board. Develop and maintain business continuity plans across regions. Serve as a subject matter expert and advisor to senior leadership on infrastructure and security. Communicate complex technical risks and concepts to non-technical audiences. Collaborate across business units to enable secure, reliable technology solutions. Global IT Infrastructure Oversight Direct the architecture, deployment, and management of datacenters, cloud environments, networks, servers, storage, and end-user computing solutions. Ensure high availability, scalability, and performance of all mission-critical systems. Establish and monitor service-level agreements (SLAs) with internal teams and external vendors. Drive modernization, automation, and digital transformation initiatives. Qualifications and Experience Bachelors degree in Computer Science, IT, Engineering, or related field required. Masters degree or certifications (e.g., CISSP, CISM, CCSP, PMP, ITIL) strongly preferred. Minimum 15 years of progressive IT experience, including 10+ years in leadership roles overseeing infrastructure and/or security at a global scale. 3-5 years experience with cloud and hybrid environment security. Proven ability to manage complex, distributed IT environments across multiple regions. Demonstrated success leading transformational technology initiatives. Technical Skills and Competencies Expertise in enterprise architecture, datacenter and cloud platforms (AWS, Azure, GCP), networking, virtualization, storage, and backup. Strong knowledge of cybersecurity frameworks, threat detection, vulnerability management, IAM, and incident response. Understanding of regulatory requirements across global markets. Familiarity with automation, DevOps, and CI/CD methodologies. Exceptional analytical, problem-solving, and project management skills. Strong communication and stakeholder management abilities. Leadership Attributes Strategic thinker with the ability to translate vision into actionable plans. Skilled at leading international resources through influence models. Builds inclusive, high-performing teams. Results-driven, ethical, and committed to continuous learning. Culturally adept with experience in global environments. Key Performance Indicators (KPIs) Availability and performance of critical systems. Speed and effectiveness of incident detection and response. Compliance with regulatory and internal standards. Successful adoption of new technologies and transformation initiatives. Stakeholder satisfaction and business enablement. Employee engagement and retention within IT teams. Cost optimization and effective resource allocation. Work Environment and Travel This is a global role requiring flexibility across time zones and cultures. Occasional international travel is expected for leadership, vendor engagement, and strategic planning.

We are seeking a highly skilled Manager of Information Technology to oversee and enhance our client's growing IT infrastructure. This role is pivotal in managing computer systems, telematics, and network operations, ensuring seamless performance and security across all technological platforms. The successful candidate will lead a dynamic team of 4-5 IT professionals. Key Responsibilities: Lead and mentor a team of IT staff, fostering a collaborative and innovative work environment. Oversee the helpdesk ticketing system, ensuring efficient incident management and problem resolution. Install, configure, and support Microsoft Exchange services and Microsoft Cloud Solutions, including Office 365 and Azure. Manage WAN and LAN operations, ensuring compliance and connectivity according to industry best practices. Handle hardware and software inventory, including procurement and maintenance, with effective cost management. Implement and routinely test recovery and backup procedures to ensure data integrity. Conduct IT security awareness training and monitor its effectiveness through testing campaigns. Evaluate emerging technologies to enhance system efficiency and minimize vulnerabilities. Manage telematics application infrastructure and assist with office building security operations. Provide technical support to staff, diagnosing and resolving IT-related issues. Perform other duties as assigned to support the IT department's objectives. Qualifications: Bachelor's degree in Information Technology, Computer Science, or equivalent experience. A minimum of five years of relevant IT experience, with at least three years in a leadership role. Strong multitasking abilities and project prioritization skills. Hands-on proficiency in Microsoft Active Directory, Group Policy, Email Messaging Systems, Network Infrastructure, and multi-location servers Experience with firewalls, email security, and data backup applications. Excellent communication skills with very strong customer service mentality. Why Join Us? Excellent benefits package, including 401(k), dental and health insurance, and more. Opportunities for professional growth and challenging projects. Work within a thriving industry with a resilient economic outlook. Be part of a supportive and forward-thinking team. Benefits Include: 401(k) and 401(k) matching Dental, health, and vision insurance Employee assistance and discount programs Health savings account Life insurance and paid time off Retirement plan Location: Greater Cleveland, Ohio

Description: Are you an experienced Industrial Operator looking to advance your career? Atlas Industrial Outsourcing is seeking dedicated individuals with at least one year of experience operating CCTV sewer inspection equipment, vacuum trucks, water blasters. If you thrive in a team environment and are passionate about delivering high-quality work, we want you on our team! About the Role: As an Industrial Operator for our Infrastructure division, you will be responsible for the operation and maintenance of equipment used in sewer and pipeline cleaning, inspections, and more. This role may involve travel, with overnight stays possible. Key Responsibilities: Operate and maintain industrial equipment, including CCTV sewer inspection tools and other related machinery. Troubleshoot and diagnose mechanical issues to ensure optimal performance. Perform regular maintenance and cleaning of equipment. Report any malfunctions to appropriate personnel promptly. Follow all OSHA, company, and customer safety regulations to maintain a safe working environment. Participate in safety discussions and maintain accurate records of work performed and materials used. Load, unload, and transport job supplies to and from job sites. Carry out general housekeeping and maintenance tasks on job sites. What We Offer completion of probationary period: Competitive salary with an increase Paid time off (PTO) 401k plan with employer match. Comprehensive health coverage (medical, dental, and vision) Life, AD&D, short-term disability, and employee assistance program. Company-provided uniforms and safety gear, including a safety boot reimbursement program. Per diem for out-of-town work. Year-round work opportunities. If you're ready to make a positive impact in a supportive environment, apply today to join Atlas Industrial Outsourcing as an Industrial Operator with our Infrastructure team! Note : This job description provides a general overview and may not cover all responsibilities. Duties may change at any time with or without notice. We comply with Federal DOT regulations; therefore, any use of marijuana, medical or recreational, is not acceptable under our drug-free workplace program. Requirements: What We're Looking For: Be team-oriented and prioritize collaboration. Demonstrate patience, a willingness to learn, and the drive to get the job done right the first time. Ask questions to enhance understanding and skill development. Maintain professionalism and courtesy with colleagues. Commit to continuous learning and skill acquisition. Qualifications: 1-2 years of experience operating industrial equipment. Ability to follow verbal and written instructions. Comfortable working in various weather conditions. Capable of climbing stairs, ladders, and lifting up to 50 pounds. Ability to wear a respirator when required.

Job Type: Full-time | Year-round work License Required: CDL Class B with Tanker Endorsement (or willingness to obtain) C&K Industrial Services is looking for hard-working people to join our team as Infrastructure Operators. In this job, you will help clean and inspect sewer pipes. You'll also set up safe work areas on city streets and use special equipment to do the job safely and correctly. Key Responsibilities Operate combination sewer cleaning equipment (mainline and lateral) Set up safe work zones and traffic control on public roads Transport and set up equipment at job sites Perform vacuum operations, high-pressure water jetting, and CCTV pipeline inspections Assist with confined space entries and follow safety procedures Complete daily reports and communicate job status with team leads Qualifications Valid CDL Class B license (Tanker endorsement preferred or willingness to obtain) Clean driving record and ability to maintain DOT medical certification Physically capable of lifting 50+ lbs and working in confined spaces Able to work in varying weather conditions Previous experience with sewer equipment, pipeline cleaning, or traffic control is a plus NASSCO certifications (PACP, MACP, LACP) a bonus What We Offer Competitive pay with a raise after 90 days Paid Time Off (PTO) after 90 days 401(k) with company match Medical, dental, and vision insurance Life, AD&D, and short-term disability coverage Boot reimbursement and all PPE provided Per diem for over night travel Consistent, year-round employment Strong focus on safety and training Important Information This is a safety-sensitive, DOT-regulated position. Marijuana use is prohibited under our drug-free workplace policy.

IT ADMINISITRATOR Position Type: Direct HirePosition Hours: 9:00am-5:00pm, Monday-FridayPosition Location: Avon, OhioPosition Salary: $70K-$90K/annually Benefits: Full benefits package with employer-covered health, fully covered dental & vision, PTO, 401(k), and more Job Summary: The IT Administrator will plan, coordinate, direct IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Duties/Responsibilities: Troubleshoot and resolve problems with computer/ email/ printer / Phones either autonomously or with outside vendor help when and where required. Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. Define and implement IT policies, procedures and best practices. Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement. Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Take responsibility for projects and solutions within the larger business initiative. Ie ( ERP, Automation, or other business functions) Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software. Track and maintain hardware and software inventory. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in latest technology for IT systems and management. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent analytical and management skills. Excellent interpersonal skills. Through understanding of IT and practical applications to support the company's goals. Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems Education and Experience: Bachelor's Degree in Information Technology or other similar Technical Discipline 4 - 6 years of relevant work experience, managing the functional aspects of all software, hardware, networking and telephony systems for a small to medium-sized business Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies

Have immediate impact | Be passionate about what you do | Grow with us Cleveland Research Company is an employee owned, independent research firm, headquartered in Cleveland, Ohio. Founded in 2006, CRC has expanded to 15 research teams publishing research on over 150 companies. We pride ourselves on a disciplined research process that has us regularly engaged with the industries and companies we cover. We are focused on identifying fundamental inflection points to aid in the rigorous analysis of our covered companies and industry forecasts. Our clients find value from getting in front of key themes and trends that lead to better strategic and financial decisions. We are committed to a singular focus on providing the most accurate and reliable research product in the market. If you are interested in equity and market research within an environment that fosters teamwork and excellence, Cleveland Research could be the place for you! Role and Vision We are seeking a driven, and high-potential individual to join us at the ground level of this journey. This is a unique opportunity to play a role in identifying and implementing technology tools that unlock strategic opportunities across the firm, centered on analytics and AI. As the IT Strategy and Implementation Associate you will be the connection between strategy, technology, and people. You will help lead the charge in driving adoption of new systems, processes, and tools, ensuring that our transformation is not only implemented but embraced. You will work closely with executive leadership, our IT partners, and across the company to identify and implement new strategic technologies centered on making CRC more efficient and impactful. Responsibilities Include Contribute to strategic planning and long-term technology vision alongside senior leadership Build relationships across departments to foster a culture of innovation and excellence Partner with leadership to identify and execute change management strategies aligned with strategic IT transformation goals Develop and deliver communication plans, training programs, and adoption roadmaps for new technologies and workflows Monitor adoption and feedback metrics to continuously optimize strategic efforts Facilitate feedback and training to use technology to become more efficient and impactful Position Requirements 2 - 5 years of experience in IT change management and adoption Strong communication and interpersonal skills with the ability to influence across levels Demonstrated ability to manage ambiguity and drive clarity in complex environments High learning aptitude and desire to grow into a senior leadership role Bachelor's degree required; advanced degree or certifications a plus What Success Looks Like High engagement and adoption rates across transformation initiatives Strong ability to communicate and build trust across the company Clear visibility into progress and impact through metrics and reporting A growing contribution to the firm's strategic technology roadmap Why This Role Matters This is not a back-office change role. It is a leadership opportunity for someone who wants to shape the future of Cleveland Research's strategic technology landscape. You will be mentored by senior executives and positioned towards a CIO-level leader over time. Benefits Competitive salary + bonus, fully paid Health insurance coverage, 401(k), and a variety of other perks. This position requires a full-time, on-site presence at our downtown Cleveland office in order to effectively work with teams.

Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits. Core Responsibilities: Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise. Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs) Troubleshoot and resolve client computer issues (mostly PC, some MAC, smartphones) Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients. Properly classify (priority/categorize) all service requests within our ticket system. Coordinate additional resources needed to accomplish requested tasks including working with client vendors. Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs. Additional Responsibilities: Complete training programs for our ticketing and monitoring systems. Recommend improvements to our internal processes to maximize customer service levels Complete timesheets daily with detailed notes of work completed Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours). Develop rapport with clients as a trusted resource for help Educate end-users on hardware and software operations as needed Qualifications and Requirements: Bachelor's degree or related work experience 2 years prior experience working in a similar role at a Managed Service Provider (MSP) Network+ and Microsoft 365 certifications preferred but not required Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT Strong technological aptitude, work ethic, and problem solving skills Excellent verbal and written communication skills Reliable transportation, valid driver's license and valid vehicle insurance

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Join STERIS as a Director, IT Applications where you will manage multiple teams of global IT staff responsible for the support of enterprise level software applications. You will manage System Change Requests, prioritization, development and release. As a Director you will partner with the IT and Business Process Owners (BPO) to understand and implement IT and Business Strategies and provide expertise and thought leadership to business teams in implementing software applications. You will also work closely with acquisition integration teams, providing technical guidance and support. You will have responsibility for support of all HR Systems, Document Management Systems Application Integration Platform, Contract Management, S&OP applications, ServiceNow based applications and other back office applications. * This position is located in Mentor, Ohio with the opportunity for a hybrid work schedule. What You'll Do as a Director, IT Applications * Prioritizes, manages and participates in projects, development and implementation of enhancements and/or changes. * Manages the Software Change Requests and manages its priority, development and software releases. * Streamlines and adhere to coding standards, procedures and techniques and contribute to the technical code documentation. Reviews and sign-offs on code. * Accountable for process improvement and metrics that demonstrate efficient delivery of software services and projects, drive efficiency of delivery and value to the Company. * Work with cloud application providers and implements standards for integrating with STERIS applications * Partner with the IT and BPO to define Service Level Agreement's (SLAs) and negotiate appropriate support commitments for existing applications. * Maintain knowledge on product direction and future offerings of enterprise application vendors. * Provide recommendations for IT technology strategy and budget planning as relates to assigned applications.Ensure application systems and systems architecture remain in compliance with corporate and departmental standards and regulations * Maintain knowledge on software product direction and future offerings of enterprise application vendors. * Collaborate with IT peers in project execution and delivery * Adhere to LEAN methodology and best practices for application support, maintenance and enhancements. * Collaborate with IT and Business Process Owners (BPO) to plan and deliver application related strategies * Develop and maintain a strong business relationship in multiple areas such as - HR, Payroll, Training, Contracts etc * Advise on the feasibility of potential future projects. * Conduct business process analysis, needs assessments, and preliminary cost/benefit analysis; ensure that project goals are accomplished according to specifications and business objectives, relying on extensive experience and judgment to plan and accomplish goals * Actively listen to business needs and discern patterns of capabilities that need to be delivered to continue business growth. * Collaborate with acquisition integration teams to implement standard STERIS processes and applications for acquired businesses. * Manage varying levels of IT personnel globally, including managers, leads, architects, analysts and software developers. * Develop and support employee training and education that align with IT strategy. The Experience, Skills and Abilities Needed Required: * Bachelor's degree in computer science or related field with 18+ years of progressive application technology experience including 10 years of experience managing teams in systems analysis and/or programming functions. * 8+ years of experience in managing multiple global and enterprise level applications * 10+ years of leadership experience in software development * Knowledge of business application systems, systems infrastructure, ERP application, Manufacturing application, customer relationship management (CRM), People systems, eCommerce applications, Document management systems and general business operations and functions. * Experience developing project work plans and budgets. * Experience negotiating contract with software vendors. * Prior experience in a hands on software development and/or software support role. Preferred: * Experience with one or more of the following: SAP SuccessFactors, Onbase, BOOMI (other integration tools), Agiloft What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added Holidays Excellent Healthcare, Dental and Vision Benefits Long/Short Term Disability Coverage 401(k) with a company match Maternity and Paternity Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition Reimbursement and continued education programs Excellent opportunities for advancement in a stable long-term career #LI-KK1 Pay range for this opportunity is $150,000-$176,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. **Be** Connected. **Be** Valued. **Be** You. We hope you'll consider joining our team. The **IT Team Lead, Business Operations Platform** position serves as a strategic partner to business stakeholders, ensuring that technology initiatives align with organizational goals and deliver measurable value. By fostering strong relationships across business functions and leadership teams, this role drives reliable service delivery and long-term success. Leading a team of IT professionals, the position ensures operational excellence while delivering technology solutions that support manufacturing operations and Industry 4.0 smart factory initiatives. The role combines leadership responsibilities with hands-on contribution to both project execution and daily operations. **Essential Duties and Responsibilities:** + **Lead and mentor a team** . Set clear goals, delegate responsibilities effectively, track performance, and develop team capabilities to ensure consistent delivery of IT services and smart factory support. + **Foster stakeholder relationships** . Build trusted partnerships with functional leaders, advocating for their success by ensuring IT solutions deliver value and support evolving business needs. + **Shape technology demand through business understanding** . Engage with manufacturing and operations leaders to understand strategic goals, challenges, and process needs, translating them into actionable IT requirements. + **Co-develop technology roadmaps** . Partner with business and IT leaders to define, prioritize, and maintain shared technology roadmaps that enable innovation, operational efficiency, and smart factory evolution. + **Ensure service responsiveness and reliability** . Monitor and manage incoming service requests, incidents, and change orders, driving timely resolution and a high level of customer satisfaction. + **Oversee system implementations** . Manage end-to-end execution of digital solutions and platform rollouts, ensuring alignment with business objectives, adherence to timelines and budgets, and minimal disruption to plant operations. + **Drive innovation and continuous improvement** . Identify gaps and opportunities across processes, tools, and systems to proactively introduce improvements that enhance service quality and business impact. + **Oversee platform specific software operating expenses** . Evaluate and approve software licensing spend based on business needs to ensure responsible financial stewardship and regulatory compliance. + **Educate and develop associates** to achieve individual and organizational goals. Provide clear direction, regular coaching, and performance feedback. Lead by example with integrity, address concerns constructively, and create growth opportunities while ensuring alignment with company policies and performance standards. + **Responsible for leading associate** through Swagelok's Performance Management system, as a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies. + Manages between 2-6 direct reports **Education and/or Work Experience Requirements:** + **Education:** Bachelor's degree in Computer Science, Business Administration, Engineering or equivalent experience. + **Experience:** + 5+ years of experience in IT service delivery, business relationship management, or customer success, preferably in a manufacturing environment. + Experience building stakeholder relationships across operations, engineering, and executive leadership teams. + Proven track record leading cross-functional teams and managing technology implementations that support operational excellence + Understanding of manufacturing systems (e.g., MES, SCADA, ERP) and Industry 4.0 concepts is preferred. + **Skills:** + Excellent communication and problem-solving skills, with the ability to translate technical issues into business context + Strong team leadership, change management, and communication skills across technical and non-technical audiences + Ability to align IT services with strategic business goals and smart factory initiatives + Skilled at stakeholder and relationship management, building trust and collaboration across business, operations, and IT teams. + Proficient in delivering complex technology projects and executing IT service operations **Working Conditions and/or Physical Requirements:** + Working conditions associated with normal office environment. + Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.). + Ability to effectively communicate in both small and large groups and settings. + Ability to traverse between multiple locations in Ohio and Pennsylvania as needed. + Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards. + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. To apply: 1. Click 'Apply Now' to the role of interest, upload your resume and complete the application. 2. Those that match our qualifications will be contacted to schedule a phone interview. Congratulations on taking the first step to **B** e Connected. **B** e Valued. **B** e You. _Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law._ _Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _ _This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _ \#LI-LK1 \#LI-Hybrid

Acroment Technologies is seeking qualified candidates for a Systems Engineer/Network Administrator position at our West Side office. Candidates should exhibit a strong desire to help others with technology. Including, but not limited to, servers, networks, workstations, smartphones, printers, hardware and software. Acroment Technologies offers a relaxed and easygoing work environment, IT career mentoring, advanced IT certification programs, completive salary, and benefits. Core Responsibilities: Provide technical support (all-levels) to customers via phone, email and through our ticketing system; ConnectWise. Respond to service requests in a timely manner (meeting or exceeding our contracted SLAs) Troubleshoot andresolve client computer issues (mostly PC, some MAC, smartphones) Act as the point of contact for our clients on all types of requests generated internally via our monitoring systems or externally directly from clients. Properly classify (priority/categorize) all service requests within our ticket system. Coordinate additional resources needed to accomplish requested tasks including working with client vendors. Communicate with customers and additional resources to notify them as to the status of their requests or needed repairs. Additional Responsibilities: Complete training programs for our ticketing and monitoring systems. Recommend improvements to our internal processes to maximize customer service levels Complete timesheets daily with detailed notes of work completed Be available for work when scheduled to be on-call (weekly rotation) and attend weekly and quarterly service meetings (after-hours). Develop rapport with clients as a trusted resource for help Educate end-users on hardware and software operations as needed Qualifications and Requirements: Bachelors degree or related work experience 2 years prior experience working in a similar role at a Managed Service Provider (MSP) Network+ and Microsoft 365 certifications preferred but not required Working knowledge of Microsoft 365 administration, Intune, Autopilot, PowerShell and Python Set goals and be committed to improving your technical and soft skills through company offered and self-guided study to further your career in IT Strong technological aptitude, work ethic, and problem solving skills Excellent verbal and written communication skills Reliable transportation, valid drivers license and valid vehicle insurance