Information technology manager jobs in Fishers, IN

Provide day-to-day technical support for Mac laptops and desktops. Assist users with login issues, software errors, and basic troubleshooting. Install and update mac OS and standard software applications. Set up and configure new Mac devices for employees. Support basic network connectivity (Wi-Fi, VPN) and printing issues. Log and track user requests using IT ticketing tools. Perform regular checks to ensure Mac devices are compliant with company policies. Help manage user accounts and access permissions. Maintain records of assigned devices and accessories. Follow guidance from senior technicians and escalate issues as needed.

Onsite: 5 Days Each Week Domain: Financial Technology Lead end to end technical onboarding programs for strategic clients: define scope, milestones, success criteria and acceptance for each engagement. Build and run repeatable onboarding frameworks, playbooks, templates and automation to reduce cycle time and operational effort. Manage technical integration projects (APIs, data migrations, connectors, batch/real time flows) including architecture handoffs, environment provisioning, and release coordination. Serve as the senior client facing program lead: run kickoff, status reviews, steering committees and executive communications; set expectations and escalate proactively. Coordinate cross functional delivery across engineering, product, security, compliance, QA, operations, professional services and third party vendors. Identify, track and resolve technical and commercial dependencies and risks (data mapping, security reviews, legal/contract milestones, implementation windows). Drive readiness for go live and early production support: runbooks, run / rollback plans, monitoring, alerts, SLA handoffs to operations and client success. Measure and improve onboarding outcomes: time to value, launch success rate, change request frequency, customer satisfaction (NPS/CSAT) and operational cost. Mentor and enable implementation teams to adopt best practices (agile delivery, backlog hygiene, release checklists) and continuously improve throughput. Partner with product and GTM teams to influence product roadmap based on onboarding learnings and recurring client requirements. What we expect you to bring Required 7+ years of program or project management experience with at least 3 years leading technical, client facing onboarding or implementation programs. Demonstrated track record delivering complex integrations (APIs, ETL/data migrations, SSO, payment/transaction systems) across multiple engineering teams. Strong client facing skills with the ability to present to senior executives, set expectations and drive decisions. Technical fluency: cloud architectures (AWS/Azure/GCP), REST APIs, authentication/authorization patterns, data mapping/transformation concepts and CI/CD. Proven experience managing multi party dependencies (internal teams, vendors, client IT) and negotiating trade offs under time pressure. Experience with delivery and collaboration tools (Jira, Confluence, Salesforce or equivalent) and with program artifacts (roadmaps, RAID logs, decision logs). Excellent written and verbal communication, organization and stakeholder management skills. Preferred Bachelors degree in Computer Science, Engineering, Information Systems or equivalent experience. Experience in regulated industries (financial services, payments, healthcare) and familiarity with compliance reviews (PCI, SOC, KYC/AML). Prior experience building onboarding playbooks, automation for provisioning or data validation tools. Certifications such as PMP, SAFe, Certified ScrumMaster. Core competencies Client empathy and service orientation - prioritize client success while protecting product integrity and delivery timelines. Strategic delivery mindset - align onboarding plans to business outcomes and customer value. Influence without authority - build consensus across distributed teams and external stakeholders. Risk based decision making - surface trade offs early and lead pragmatic mitigations. Continuous improvement - use metrics and feedback loops to scale and standardize repeatable processes.

```html About the Company Seeking an experienced Computer Network Support Specialist to join our customer's Information Technology team. This is a critical IT role supporting enterprise users, infrastructure, and technical operations. The ideal candidate will have strong troubleshooting skills, experience in fast-paced environments, and the ability to serve as an escalation point for complex issues. About the Role This role involves providing advanced support for various IT systems and ensuring smooth technical operations. Responsibilities Provide advanced support for desktops, laptops, mobile devices, software, and network systems. Serve as an escalation resource for complex technical problems, including hardware and network troubleshooting. Monitor, maintain, and improve IT systems including servers, network devices, and communications infrastructure. Install, configure, and support network cabling, including Ethernet and fiber optics. Participate in IT projects such as system upgrades, migrations, and security initiatives. Assist with backups, disaster recovery procedures, and IT asset management. Respond to help-desk tickets and provide exceptional customer service to internal users. Document technical procedures, troubleshooting steps, and process improvements. Maintain security standards through patching, updates, and best practices. Participate in on-call rotation and support occasional after-hours maintenance or emergency needs. Qualifications 3+ years of experience in IT support within an enterprise or multi-site environment. Strong knowledge of Windows OS, networking fundamentals, and troubleshooting methodologies. Experience supporting mobile devices, printers, peripherals, and remote users. Ability to diagnose recurring issues and perform root cause analysis. Strong communication and customer service skills. Ability to work independently as well as part of a team in a fast-paced setting. Required Skills Strong troubleshooting skills. Experience in fast-paced environments. Ability to serve as an escalation point for complex issues. Preferred Skills CompTIA A+, Network+, or Security+. Microsoft Certified Desktop Support Technician (MCDST). CCNA or equivalent networking certification. ITIL Foundation. Experience with Microsoft 365 or cloud-based systems. On-site role with interaction across multiple departments. Must be able to lift up to 40 lbs when handling IT equipment. Ability to work in server rooms, wiring closets, and similar environments. Reliable transportation required. ```

Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Business, Civil Engineering, City Planning or related 10. 10+ years of experience in site selection and data center or other capital project or infrastructure development 11. Experience leading real estate negotiations including contract formation and contract negotiations 12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 14. Experience communicating commercial, market and contractual details to all organizational levels 15. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 16. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $188,000/year to $256,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced **Senior Data Center Construction Manager** to provide expert oversight and technical leadership for the construction of data centers performed by colocation providers. This high-level individual contributor role is critical in ensuring that projects meet schedule, quality, and design requirements through hands-on expertise, strategic coordination, and independent execution. **Responsibilities** **Key Responsibilities** This role will focus on the base building and MEP infrastructure portions of the project, as well as high-density liquid cooling tenant fit-outs. + **Project Oversight** : Provide expert technical guidance and oversight for data center construction projects managed by colocation providers, ensuring timely completion, adherence to budget, and compliance with quality standards. + **Schedule Management** : Develop, monitor, and optimize detailed project schedules, working closely with colocation providers to ensure milestones are met and delays are minimized. + **Risk Evaluation** : Independently analyze projects to assess risk profiles related to timely delivery, identify gaps in risk mitigation, and provide actionable recommendations to stakeholders on potential impacts. + **Tenant Fit-Out Integration** : Drive seamless coordination of tenant fit-out projects, ensuring integration across design, construction, and commissioning phases to meet high-density liquid cooling requirements. + **Quality Assurance** : Establish and enforce rigorous quality control processes to ensure all construction activities align with design specifications and industry standards. + **Design Coordination** : Partner with design teams to ensure construction activities align with approved plans, providing technical expertise to resolve discrepancies and optimize outcomes. + **Stakeholder Communication** : Serve as the primary technical point of contact for colocation providers, fostering clear, effective communication to align project goals and expectations. + **Risk Management** : Proactively identify potential risks and develop innovative mitigation strategies to ensure project success. + **Compliance** : Ensure all construction activities adhere to relevant regulations, codes, and standards, maintaining a strong focus on safety and compliance. + **Colocation Provider Evaluation** : Provide expert input on colocation provider performance, contributing to continuous improvement initiatives. + **Site Visits** : Conduct regular project site visits to monitor progress, verify schedule adherence, ensure quality standards, and address on-site challenges. **Required Skills** + **Technical Expertise** : Deep knowledge of base building data center construction, including civil, structural, architectural, mechanical, electrical, controls, and plumbing systems. + **Project Execution** : Extensive experience in managing startup and commissioning phases of major data center projects, with a focus on high-density liquid cooling systems. + **Problem-Solving** : Exceptional analytical skills to address complex challenges in a fast-paced construction environment, delivering practical and innovative solutions. + **Strategic Insight** : Ability to provide strategic input on program-level requirements and long-term planning for data center construction projects. + **Technical Knowledge** : Comprehensive understanding of data center design, construction, and operational requirements, with expertise in cutting-edge technologies and sustainability practices. + **Project Management** : Proven ability to independently manage large-scale data center construction projects from inception to completion, ensuring timely and cost-effective delivery. + **Budget Optimization** : Proficiency in analyzing and optimizing project budgets to maximize resource efficiency without compromising quality. + **Risk Management** : Expertise in identifying, assessing, and mitigating risks to minimize impacts on project timelines and costs. + **Vendor Coordination** : Strong experience in collaborating with external vendors, contractors, and suppliers to ensure alignment with project goals. + **Regulatory Compliance** : In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance across all construction activities. + **Communication** : Outstanding verbal and written communication skills to provide clear, concise project updates and engage effectively with diverse stakeholders. **Qualifications** + Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience. + Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure for a general contractor, colocation provider, or hyperscaler. + Proven track record of successfully delivering large-scale data center construction projects as an individual contributor or technical lead. + Strong expertise in construction processes, quality control, and design coordination. + Exceptional problem-solving skills and ability to work independently under pressure. + Ability to collaborate effectively with diverse teams and stakeholders. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. As the IT Manager, Manufacturing and Supply Chain, you will play an integral role in building a vision and roadmap for Allegion's operational sites including ERP functional strategy, digital, and process transformation. You and your team, of Business Analysts, will partner with internal business and technology groups to ensure proposed functional designs and solutions align with the company's overall ERP and business objectives. You will be the primary IT liaison for a group of Manufacturing sites and distribution centers, acting as the face of IT for business units. You will cultivate strong partnerships with business leaders, internal innovation teams and other IT areas by helping to identify and take advantage of new digital opportunities. The Manager will also have a significant focus on sustaining Manufacturing and Distribution ERP and MES systems while working with team members to improve business processes. The Manager will also work on formulating and recommending solutions that can be applied regionally and globally while aligning with Allegion's Ordering, Manufacturing, Supply Chain and Warehouse Management, and Finance business processes. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What you'll do: Serve as the trusted IT advisor to business units, translating business strategies into IT roadmaps and measurable outcomes. Directly manage a team of business analysts supporting ERP and site-critical systems; develop talent, coach for growth, and foster a collaborative, high-performance culture. Build and mentor analysts in requirements gathering, process mapping, test planning, and change management disciplines. Promote teamwork with other IT functions to ensure seamless delivery of MES, ERP, integrations, cybersecurity, and infrastructure services. Design functional business processes that span multiple sites and systems. Drive standardization of functional designs and configurations. Create functional design documents that fulfill system and process gaps as needed. Ensure robust requirement gathering, process design, user acceptance testing, and cutover planning for site-specific and global initiatives. Provide functional support expertise to Manufacturing and Distribution sites. Support key initiatives at the sites including Physical inventory Define ideal and practical business system solutions given unique requirements. Drive process, data analysis, data clean-up, conversion and validation Partner with technology teams to complete and test code as needed. Assist in reviews and discussions with Business and Enterprise Architecture groups. Collaborate with individuals across teams to gain an understanding of business objectives, facilitate solutions, develop approaches and define deliverables required to implement complex business processes and solutions. Partner with business leaders to propose, design, implement and sustain processes, solutions, and tools to drive the desired outcomes for manufacturing and distribution. Partner with teams on business processes to understand and identify possible improvements through innovation and automation. Align on key processes globally to identify and address gaps in processes/systems. Contribute on key projects and provide assistance to team members across systems and ERP platforms. Advance digital manufacturing initiatives (e.g., paperless shop floor, real-time production metrics, data integrity, traceability, and compliance) in collaboration with manufacturing and quality teams. What you need to succeed: Bachelor's degree in Business, Information Technology, Engineering or related field 5+ years working with or supporting of a Manufacturing or Distribution environment 5+ years of experience working with Dynamics Finance and Operations ERP or AX2012 - with heavy emphasis in Manufacturing, Warehouse Management and Supply Chain-related business activities Experience with at least 3 of the 5 core module areas in AX2012 or D365 F&O including: Order Management and Product Configurators, Master Planning, Production Control, Transportation Management, Warehouse / Inventory Management, Accounts Receivable / Accounts Payable Demonstrated experience with supporting major system and ERP upgrades, sustaining and/or implementations Leadership experience, including managing/mentoring a team of business analysts or equivalent staff. Strong understanding of manufacturing operations, data governance, system integration, and digital transformation initiatives. Strong analytical and problem-solving capabilities; adept at requirements gathering, process mapping, and value-based decision making. Ability to work independently as well as to collaborate effectively with others in person and remotely Experience collaborating across MES, ERP, cybersecurity, infrastructure, software development, integrations, and shared services. Excellent communication skills with all levels of the workforce. Ability to lead and communicate orally, in written documents, and in formal presentations is required Team player, change agent, and customer-driven mentality Works well under pressure and can resolve complex problems Demonstrated ability to successfully participate in multiple initiatives simultaneously Solid understanding of data integrity and audit / compliance procedures Applicable Techno-functional knowledge with Dynamics Finance and Operations is a big plus Basic familiarity with relational databases and applications (cloud / on prem) and infrastructure Comfortable using SQL , PowerBI, and other tools to work with data for ad hoc analysis Willingness to travel to manufacturing sites and distribution centers as needed. Requirement: Domestic and International travel up to 25% What You'll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy” Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance - Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through Clifton Strengths assessment & coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. As the IT Manager, Manufacturing and Supply Chain, you will play an integral role in building a vision and roadmap for Allegion's operational sites including ERP functional strategy, digital, and process transformation. You and your team, of Business Analysts, will partner with internal business and technology groups to ensure proposed functional designs and solutions align with the company's overall ERP and business objectives. You will be the primary IT liaison for a group of Manufacturing sites and distribution centers, acting as the face of IT for business units. You will cultivate strong partnerships with business leaders, internal innovation teams and other IT areas by helping to identify and take advantage of new digital opportunities. The Manager will also have a significant focus on sustaining Manufacturing and Distribution ERP and MES systems while working with team members to improve business processes. The Manager will also work on formulating and recommending solutions that can be applied regionally and globally while aligning with Allegion's Ordering, Manufacturing, Supply Chain and Warehouse Management, and Finance business processes. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What you'll do: * Serve as the trusted IT advisor to business units, translating business strategies into IT roadmaps and measurable outcomes. * Directly manage a team of business analysts supporting ERP and site-critical systems; develop talent, coach for growth, and foster a collaborative, high-performance culture. * Build and mentor analysts in requirements gathering, process mapping, test planning, and change management disciplines. * Promote teamwork with other IT functions to ensure seamless delivery of MES, ERP, integrations, cybersecurity, and infrastructure services. * Design functional business processes that span multiple sites and systems. * Drive standardization of functional designs and configurations. * Create functional design documents that fulfill system and process gaps as needed. * Ensure robust requirement gathering, process design, user acceptance testing, and cutover planning for site-specific and global initiatives. * Provide functional support expertise to Manufacturing and Distribution sites. * Support key initiatives at the sites including Physical inventory * Define ideal and practical business system solutions given unique requirements. * Drive process, data analysis, data clean-up, conversion and validation * Partner with technology teams to complete and test code as needed. * Assist in reviews and discussions with Business and Enterprise Architecture groups. * Collaborate with individuals across teams to gain an understanding of business objectives, facilitate solutions, develop approaches and define deliverables required to implement complex business processes and solutions. * Partner with business leaders to propose, design, implement and sustain processes, solutions, and tools to drive the desired outcomes for manufacturing and distribution. * Partner with teams on business processes to understand and identify possible improvements through innovation and automation. * Align on key processes globally to identify and address gaps in processes/systems. * Contribute on key projects and provide assistance to team members across systems and ERP platforms. * Advance digital manufacturing initiatives (e.g., paperless shop floor, real-time production metrics, data integrity, traceability, and compliance) in collaboration with manufacturing and quality teams. What you need to succeed: * Bachelor's degree in Business, Information Technology, Engineering or related field * 5+ years working with or supporting of a Manufacturing or Distribution environment * 5+ years of experience working with Dynamics Finance and Operations ERP or AX2012 - with heavy emphasis in Manufacturing, Warehouse Management and Supply Chain-related business activities * Experience with at least 3 of the 5 core module areas in AX2012 or D365 F&O including: Order Management and Product Configurators, Master Planning, Production Control, Transportation Management, Warehouse / Inventory Management, Accounts Receivable / Accounts Payable * Demonstrated experience with supporting major system and ERP upgrades, sustaining and/or implementations * Leadership experience, including managing/mentoring a team of business analysts or equivalent staff. * Strong understanding of manufacturing operations, data governance, system integration, and digital transformation initiatives. * Strong analytical and problem-solving capabilities; adept at requirements gathering, process mapping, and value-based decision making. * Ability to work independently as well as to collaborate effectively with others in person and remotely * Experience collaborating across MES, ERP, cybersecurity, infrastructure, software development, integrations, and shared services. * Excellent communication skills with all levels of the workforce. * Ability to lead and communicate orally, in written documents, and in formal presentations is required * Team player, change agent, and customer-driven mentality * Works well under pressure and can resolve complex problems * Demonstrated ability to successfully participate in multiple initiatives simultaneously * Solid understanding of data integrity and audit / compliance procedures * Applicable Techno-functional knowledge with Dynamics Finance and Operations is a big plus * Basic familiarity with relational databases and applications (cloud / on prem) and infrastructure * Comfortable using SQL , PowerBI, and other tools to work with data for ad hoc analysis * Willingness to travel to manufacturing sites and distribution centers as needed. Requirement: * Domestic and International travel up to 25% What You'll Get from Us: * Health, dental and vision insurance coverage, helping you "be safe, be healthy" * Unlimited Paid Time Off * A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period * Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses * Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses * Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury * Life Insurance - Term life coverage with the option to purchase supplemental coverage * Tuition Reimbursement * Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards * Employee Discounts through Perks at Work * Community involvement and opportunities to give back so you can "serve others, not yourself" * Opportunities to leverage your unique strengths through Clifton Strengths assessment & coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

JOIN THE TEAM THAT'S POWERING PROGRESS Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. Learn more about this role and how you can begin driving your career forward! Benefits: The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion. Choice of medical plans with prescription coverage Employer HSA contribution Dental & Vision Insurance Paid Parental Leave Short & Long-Term Disability Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance 401K with generous Company match & contribution Accrued Paid Time Off 12 Paid Holidays 8 hours paid volunteer time per year Robust employee wellness program Tuition assistance program & Dependent scholarship program On-site blood drives Voluntary employee groups open to all who wish to participate, including: Global Women's Network, Emerging Professionals ERG, Multicultural ERG, Veterans ERG, Toastmasters Club, and more. Job Description: Key Responsibilities Define and implement best practices, policies, and procedures to improve service quality. Collaborate with IT leadership to align end-user support with broader IT and business objectives. Develop and maintain IT service communications, training programs, and knowledge resources to enhance user awareness and self-sufficiency. Collaborate with IT teams to influence the end-user services roadmap and future technology strategy. Partner with IT Asset Management to maintain accurate asset records in the Configuration Management Database (CMDB). Track KPIs, SLAs, and other performance metrics to ensure service excellence. Drive incident resolution, root cause analysis, and continuous improvement initiatives. Serve as the escalation point for service delivery issues, ensuring prompt resolution of complex issues while identifying and implementing long-term improvements. Partner with IT security and compliance teams to ensure adherence to company policies and data protection regulations. Ensure smooth deployment of IT hardware and software, including employee devices and conference room technologies. Leverage ITIL best practices and ITSM tools to drive continual service improvement, optimize workflows, and enhance operational efficiency. Develop initiatives to improve employee digital experiences and IT literacy. •Hire, lead, and manage a dynamic team to create an inclusive and collaborative work environment. •Monitor, evaluate, and provide regular feedback on employee performance - mentoring and coaching for employee growth and implementing improvement plans as needed. Drive employee engagement and retention initiatives to maintain a motivated workforce - positively represent corporate communications to influence outcomes that support business strategies. •Ensure compliance with Allison Policies and manage employee relations matters as needed. Advocate for end-user needs in IT strategy discussions and new technology rollouts. Key Performance Measures End user satisfaction with service desk, desktop, workstation imaging, computer refresh, and computer deployment support SLA adherence and service provider performance in incident resolution and problem management. Compliance with IT security policies, device configuration standards, and regulatory requirements. Efficiency of IT support operations, including response times, resolution rates, and automation adoption. Qualifications Ability to draft clear, concise, and professional user bulletins and announcements, ensuring technical information is accessible to non-technical audiences. Capable of articulating technical concepts effectively to IT staff and leadership, facilitating collaboration and informed decision-making. Demonstrated analytical and problem-solving skills Demonstrated ability to effectively manage multiple tasks and priorities Working knowledge of ITIL IT Service Management concepts and principles Currently hold ITIL v3 or v4, and/or willing to obtain ITIL v4 Foundations certification within 12 months of employment Experience 7 years of relevant experience in the IT industry 3 years of relevant experience in an IT leadership role focused on IT Operations management, technical management, or service delivery management 3 years of experience directly supporting and/or managing teams responsible for the support of 3 or more of the following: Active Directory, Office 365, workstation computers (Windows), service desk, workstation support, workstation device procurement, or workstation imaging. 3 years participating in an IT customer service role Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status. If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+*********************** . Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

Job ID 248626 Posted 20-Nov-2025 Service line PJM Segment Role type Full-time Areas of Interest Construction, Data Centers, Project Management **About the Role:** The Senior Data Center Design Manager will be responsible for managing the design process from campus planning/basis of design stage through issuance of construction drawings. This includes building matrixed design teams from internal and external design services partners/providers, facilitating the creation of a shared plan for the execution, and oversight of design services provided by the Developer partner team in support of construction activities. The ideal candidate will have a strong understanding of building construction and/or design, and excellent communication and interpersonal skills. This is a remote role with 10%-30% of travel anticipated. **What You'll Do:** + Manage all areas of project management for multiple real estate projects. This includes planning, design, construction, occupancy, and closeout. + Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification. + Facilitate planning and kickoff workshops with internal & external stakeholders; + Facilitate design reviews in partnership with external partners; + Facilitate large scale workshops as necessary; + Author scopes of work for contracts and gain buy-in from internal stakeholders; + Issue and administer contracts; + Define and track deliverables from various parties; + Track of cost, schedule, progress and scope; + Provide health reporting on cost, schedule, scope and progress; + Build optimal design teams from matrixed internal stakeholders and the strategic procurement of external partners; + Change management for project scope and design contracts; + Facilitate technical decisions in-line with project needs; + Coordinate design activities with procurement and construction; + Provide clear and transparent communication with all internal stakeholder and external partners; and + Ensure the issuance of engineering information to the right party, at the right time, in the right format **What You'll Need:** + Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + The innovative mentality to develop methods that go beyond existing solutions. + Experience managing and coordinating between teams. + Professional licensure (PE, NCARB, RA) is preferred. + Ability to solve unique problems using standard and innovative solutions having a broad impact on the business. + In-depth knowledge of Google Suite products. + Expert organizational skills with an advanced inquisitive mindset. + Prior experience with data center design and/or construction is preferred **Disclaimer:** Please be advised that effective January 1, 2025, CBRE Project Management and Turner &Townsend was consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with Turner & Townsend PJM US LLC, you will subsequently transfer directly to Turner & Townsend at a date to be determined. Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $170,000 annually and the maximum salary for this position is $200,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Technical Lead Engineer - Enterprise Connectivity MADS Join the Enterprise Connectivity organization as a Technical Lead Engineer to drive Mergers, Acquisitions, Divestiture, and Special Projects (MADS) initiatives, secure our network, and power our global expansion! As a Technical Lead Engineer in the Enterprise Connectivity team, you will be at the forefront of major Mergers, Acquisitions, Divestiture, and Special Projects (MADS) initiatives. Your leadership will be instrumental in shaping the future of our network infrastructure by managing complex project portfolios, prioritizing critical tasks, and allocating resources to ensure seamless execution. You will collaborate closely with the Mergers Architect, Network Operation Manager, Project Manager, and external vendors to plan, implement, and oversee new site deployments, upgrades to existing sites, and decommissioning of legacy locations. Your passion for innovative solutions and commitment to excellence will drive the success of our most strategic network projects. By inspiring cross-functional teams and fostering a culture of collaboration and accountability, you will help deliver secure, reliable, and scalable network solutions that support the company's growth and transformation. Your impact will be felt across the organization as you enable business expansion, safeguard digital assets, and continuously improve operational efficiency. What You'll Be Doing: This role as MADS Technical Lead Engineer for the EC team, you will provide strategic direction and inspire cross-functional teams, including the Mergers Architect, Network Operation Manager, Project Manager, and external vendors-to successfully plan, implement, and manage new site deployments, upgrades, and decommissions. This role requires strong leadership to coordinate diverse stakeholders, drive project alignment with business objectives, and deliver robust network solutions that support organizational growth and transformation. How You'll Succeed: Technical Delivery Responsibilities Lead design and implementation efforts, and support of LAN, WAN, wireless, firewall, and load balancer infrastructure during complex business transitions. They serve as a technical leader, safeguarding performance and reliability while enabling strategic change. Assess MADS project requirements for compliance with Enterprise Connectivity (EC) standards and network infrastructure best practices, including LAN, WAN, WWAN, Firewall, and load balancer technologies. Ensure all network designs adhere strictly to EC guidelines for consistency and reliability. Review complex projects involving network technologies and hardware. Define technical requirements to ensure all projects meet top technical standards. Lead a team of technical analysts handling network installation, configuration, and management, ensuring their work meets project objectives and technical standards for smooth operations. Collaborate with Project Managers to monitor project status and lead key network initiatives, ensuring alignment with business goals and technical standards. Manage new site deployments, network upgrades, and legacy infrastructure decommissioning, ensuring each step aligns with growth and transformation objectives. Improve EC MADS by finding new capabilities and optimizing current procedures, promoting innovation for better network performance and reliability. Communicate project status, risks, and solutions clearly to stakeholders in both business and technology, fostering transparency and collaboration for project success. People Management Influence and guide cross-functional teams to achieve high performance and meaningful results, supporting each member with coaching and career development. Manage project priorities and resources to maximize team effectiveness and business impact, while maintaining a culture of accountability, collaboration, and continual growth. Relationship Management Work with architects, project managers, and operations leaders to align network projects with business goals. Oversee vendors to ensure quality and compliance, including contract negotiations. Coordinate with tech teams for alignment with objectives and network security. What You Should Bring: Proven Network infrastructure knowledge/expertise across LAN, WAN, Wireless, Firewall, and Load balancer. Proven ability to lead and mentor technical teams Demonstrated capability to lead & influence major projects and business outcomes Experience in managing relationships with third-party vendors and service providers Experience in budgeting, cost control, and financial management Basic Requirements: Bachelor's degree in Information Technology, Computer Science, or a high school diploma/GED AND 12 years of working experience in Information Technology 10+ years of experience network infrastructure knowledge/expertise in an IT service organization Qualified candidates must be legally authorized to work in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position. Additional Information: Position requires 5-10% travel Position located in Indianapolis, Indiana working in a hybrid model. (Relocation required) Organization Overview Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what's possible through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. The Global Information and Services Tech team is at the forefront of digitalization to enable and advance the entire company, with increased productivity and best-in-class Customer experiences. This team provides a robust and sustainable infrastructure of hardware, software and services that are critical to enable our global workforce and business to operate and transform. As leaders in technology and understanding business requirements and challenges, this team defines and leads the overall company technology strategy. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $126,000 - $224,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Who are we, and what do we do? Corteva Agriscience is the only major agriscience company in the world completely dedicated to agriculture. Our purpose is to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our Winning Aspiration is to be the leader of innovative, sustainable solutions for farmers worldwide today and tomorrow, becoming the world's most valuable agriculture solutions company. Corteva Agriscience creates the world's most recognized and premium agricultural solutions to address the greatest challenges in agriculture. With a focus on technology, we create seed and crop protection products that increase productivity and profit for farmers while reducing risks to their business. As the world's first dedicated agriculture start-up, we're building a culture that stays curious, thinks differently, acts boldly, and takes a stand on what's right for our customers, co-workers, partners, and team-oriented environment. Corteva Agriscience is looking for an innovative, energetic, and transformational IT Application Management/Support Lead for our North America Region. Who is an IT Application Management/Support Lead? The IT Application Management/Support Lead (IPSL) is responsible for managing the application support within the Business Technology Solutions (BTS) area to provide quality support for all BTS products. Following ITIL best practices and striving for operational excellence, this individual ensures the delivery of exceptional support experiences for internal and external users. The IT Application Management/Support Lead also collaborates with service providers to maintain and improve product availability and service levels. They proactively involve themselves in product development, focusing on support quality and product supportability, while also understanding and responding to the Voice of the Customer. As a Technology Leader * Provide leadership in service operational processes for scoped apps. * Collaborate with Product leads and Enterprise Architecture teams on the support tech stack. * Address and eliminate technical debts, modernization, automation in collaboration with product teams and vendor. As a builder * Implement IT Service Management processes to maximize availability and enhance support experiences. * Provide direction, govern and oversight to Managed Service Leads from vendors. * Partner with product teams (e.g., product owners, delivery leads, business process experts) to implement strategies that boost productivity and improve client experiences. As an Operator * Inspect and evaluate product progress throughout the delivery cycle to ensure robust supportability. * Set high standards for vendor support teams. * Drive continuous improvement efforts within the team. * Cultivate a "customer success manager" mentality to the vendor team. * Use metrics-based approaches to measure team success and impact on users. How an IT Application Management/Support Lead Works Strategic Partner * Drive the overall BTS support strategy implementation for NA region. * As a strategic catalyst, drive alignment between product team and vendor, the support lead ensures smooth collaboration, faster resolutions, and customer-focused product improvements. * Build and maintain strong relationships with BTS leaders, IT Product Managers, IT Product Leads, and other relevant IT teams. * Regularly review metrics and dashboards to assess product availability and productivity. * Proactively identify and manage service levels to meet BTS leader's expectations. Skills and Behaviors * Business IQ: Deep understanding of product portfolio and alignment with Corteva's strategic goals. Proactively identify and address support challenges. * Technology IQ: Maintain up-to-date knowledge of products and services. Participate in industry peer groups to understand trends and opportunities. * Owning Results: Drive operational excellence and manage vendors to meet service expectations. * Growth: Act as a servant leader for the team, emphasizing continuous learning and development. * Effective Communication: Convey intention clearly for mutual understanding of risks and rewards. * Curiosity: Deeply understand strategic and operational challenges to meet emerging support needs. Primary Responsibilities - How will you help us Grow! * Implement support strategies to enhance productivity, efficiency, quality, and customer satisfaction. * Follow the Business Technology Solutions (BTS) support standards and processes. * Provide inputs to product development team for building quality product. * Deliver insightful reports on IT service performance and drive continuous improvement. * Ensure timely updates of product configurations in IT asset management databases (CMDB). * Mentor and motivate vendor team members to achieve operational excellence and improve support outcomes for business users. * Build trustworthy relationships with business stakeholders and vendor partners. * Communicate effectively with stakeholders to manage IT application service changes and assess their impact. * Establish and implement processes for quality, timely, and efficient customer-oriented services. * Identify areas for service and product improvement and propose solutions to BTS product teams. Education & Experience What you'll bring to the table! * A Bachelor's or Master's degree in computer science, Information Technology, Business Administration, or a related field. * At least 8 years of experience in tier 2 & 3 IT application support and managed services. * Strong understanding of application support processes and good overview of technology .net, java, service management tool (ServiceNow). * Good understanding of Monitoring and alerting tools (e.g., Splunk, SolarWinds), Log analysis, performance tuning, and troubleshooting. * Strong business acumen and deep understanding of business processes to align IT services with organizational goals and improve efficiency. * Proficiency in creating professional, visually appealing PowerPoint presentations for effective communication. * Excellent communication skills to explain complex concepts to both technical and non-technical audiences. * Skilled in using data analytics to identify opportunities for continuous improvement and optimize processes. * Comprehensive knowledge of service management tools like ServiceNow for managing IT services, incident resolution, and change management. * Demonstrated ability and eagerness to learn new tools, technologies, and business processes. * Proven leadership experience with a track record of achieving operational excellence. * Strong customer focus and a service-oriented mindset. * Extensive experience with ITIL processes, incident, problem and change management (ITIL certification is an advantage). * Outstanding organizational and interpersonal skills, including people management. * Broad technical knowledge, including programming, databases, cloud computing, and web technologies. * Vendor management experience, particularly in application services. * Proficiency in English, including written, oral, and presentation skills. * Prior experience in product development is preferred. * Ability to lead and collaborate with diverse, multicultural, and cross-functional teams. Benefits - How We'll Support You: * Numerous development opportunities offered to build your skills * Be part of a company with a higher purpose and contribute to making the world a better place * Health benefits for you and your family on your first day of employment * Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays * Excellent parental leave which includes a minimum of 16 weeks for mother and father * Future planning with our competitive retirement savings plan and tuition reimbursement program * Learn more about our total rewards package here - Corteva Benefits * Check out life at Corteva! ************************************* Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

The Manager Maintenance Support Services role is to oversee the team contained within the maintenance support services facility. It is their responsibility to ensure best in class processes for vehicle maintenance are upheld while managing all expenses related to maintenance and damage repairs. Primary emphasis will be placed upon the repair of HLE and TNC vehicles. Responsibilities include minimizing vended repair costs and transportation expenses, while ensuring optimization of Hertz maintenance staff, quick repair turnaround time, low out of service rates, and maintaining high-vehicle quality across the division. The Manager will be familiar with vehicle mechanical repairs as well as minor body damage repairs. + Lead initiatives internally and externally to minimize maintenance costs and improve fleet availability + Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards. + Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to vehicle OEM and Hertz maintenance programs + Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age. + Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition. + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, and warranty work covered by OEM + Optimize the utilization of Hertz internal repair technicians + Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases. + Manage vended shops deliverables, ensure capacity to deliver expected OOS results. The salary for this position is **$65,000/yr + bonus potential + company vehicle** Schedule: **Tuesday-Saturday** While this position is remote, the ideal candidate will be required to sit in either the **Atlanta** or **Dallas** area **Educational Background:** Four-year college degree preferred, HS diploma required Technical Certifications, automotive mechanical repair and body damage **Professional Experience:** 3 years of previous maintenance management experience Experience working in cross functional teams LSS certifications a plus (YB, GB) **Knowledge:** LSS experience Strong technical vehicle knowledge Familiarity with Hertz rental practices and/or RAC operations a plus **Skills:** Leadership Familiar with Automotive technology Inventory Management Training & Development Process Oriented Computer literate and detail oriented **Competencies** : Drives Execution Effective Communication Manage up and down support chain Drive Collaboration Effective Communication Mentor and coach Builds Talent Demonstrates Initiative Display Region Perspective Operational Excellence Passion for Customer Service & Stakeholder Success Strategic Thinking Principled Leadership Use Insightful judgment Trust and Integrity Personal Accountability Agility and Adaptability Change manager Principled leadership - high level of integrity. Detail oriented The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Apply LEAD IT SPECIALIST (APPSW) Department of Defense Defense Finance and Accounting Service Information & Technology Directorate, Payroll Services, ZTB Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary * Who may apply: See Hiring Path Clarification below * Position is located in I&T Directorate, Payroll Services, ZTB. * This job announcement may be used to fill similar positions in the I&T Directorate. * Applicants on Cleveland list may be considered for positions in Bratenahl. * PLEASE NOTE THIS POSITION IS FOR THE COBOL TRAINER AND NOT THE COBOL TRAINING PROGRAM * This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Summary * Who may apply: See Hiring Path Clarification below * Position is located in I&T Directorate, Payroll Services, ZTB. * This job announcement may be used to fill similar positions in the I&T Directorate. * Applicants on Cleveland list may be considered for positions in Bratenahl. * PLEASE NOTE THIS POSITION IS FOR THE COBOL TRAINER AND NOT THE COBOL TRAINING PROGRAM * This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. Overview Help Accepting applications Open & closing dates 12/05/2025 to 12/18/2025 Salary $106,365 to - $143,051 per year View Pay Tables: ******************************************************************* Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Indianapolis, IN Cleveland, OH Whitehall, OH Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-ML-12844860-26 Control number 851545500 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency This announcement is open to current, permanent DFAS employees in the competitive service and current DFAS VRA employees and eligible DoD PPP Military Spouse preference applicants. Duties Help * The Defense Finance and Accounting Service (DFAS) maintains several IBM and Unisys COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) main-frame systems critical to its missions and functionals. * This is one of three TRAINERS that will be responsible for providing COBOL (COMMON BUSINESS-ORIENTED LANGUAGE) mainframe-related training to 10-15 new programmers in a classroom setting with potentially both in-person and virtual attendees. * Trainers will administer some or all the following designed courses and/or disciplines: COBOL, JCL, CICS, DB2, IDMS, Agile, DevSecOps, and potentially others with subject matter experts' assistance. * Trainers will supplement existing training materials and design and develop new, well-structured materials as needed using the most appropriate delivery method (e.g., Microsoft Word or hands-on coding examples). * Trainers will assist supervisory personnel in the assessment and evaluation of new programmers' success and capability via defined measures. * Prior training experience is helpful but not mandatory. Requirements Help Conditions of employment * Must be a U.S Citizen or National * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * Registered for Selective Service (males born after 12-31-1959) * Suitable for Federal employment * Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service. * Time in Grade Requirement - see the Qualifications field below for more details. * In accordance with the DoD 8140 policy series, the position May Be subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months. * New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. Qualifications Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. * Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. * Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. * Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. In Addition to the Basic Requirement Above: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as: * Demonstrated expertise in COBOL (COMMON BUSINESS-ORIENTED LANGUAGE)mainframe programming. * Demonstrated expertise in other mainframe applications, including one or more of the following: JCL (Job Control Language), CICS, DB2, IDMS. * Demonstrated experience with Agile software development life cycle. Time-in-Grade Requirement: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service. The effective date of your SF-50 must reflect that you will meet the 52-week time in grade requirement within 30 days of the announcement closing. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Education Education is not substitutable for specialized experience at this grade level. Additional information * This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. * For Reasonable Accomodation Requests, see the How You Will Be Evaluated section. * Moving expenses will be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a 1 year probation during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.? * We may use this announcement to fill additional vacancies within 120 days of the closing date. * This position is Exempt from the Fair Labor Standards Act. * Travel requirement is occasional. * This position is covered by a bargaining unit. * Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level. * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here. * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Accountability * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents. 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/18/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help The following link will help you determine if you meet the eligibility to apply for this position: *************************************************************************************** PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible. Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * Click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. * Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. * If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. * Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. * Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. * Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at **************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center. 2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. 3. Other Supporting Documents. 4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 12/18/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + **Startup & New Offering Development** + Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch. + Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services. + Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset. + Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability. + Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency. + **Sales & Business Development** + Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services. + Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams. + RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted. + Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals. + **Leadership & Team Management** + Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation. + Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model. + **Network Operations & Service Delivery** + Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base. + **Other duties as assigned.** **Qualifications** **Qualifications - Here's What You Need** + Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus. + 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role. + Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential. + Experience managing global or geographically dispersed teams (onshore/offshore). + Experience in a startup, greenfield project, or new product launch environment is highly desirable. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. + Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools. + Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting. + Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset. + Superior communication, presentation, negotiation, and client-facing skills. + Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Senior Managing Director** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.** **Pay Range** USD $160,000.00 - USD $220,000.00 /Yr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103676_ **Category** _Business Development_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

At National Trade Supply, the IT Director leads the strategy, structure, and execution of our technology function. This role is ideal for a leader who thrives on balancing infrastructure reliability with application development and support. You'll oversee IT support, application development, and vendor/consultant partnerships to ensure our systems are secure, scalable, and aligned with business goals. From helpdesk operations to long-term technology roadmaps, your leadership will transform IT from a reactive support model into a proactive, strategic function that anticipates business needs and accelerates growth. At National Trade Supply, we operate with a shared set of core values that guide how we work and grow together: Grit, Bias for Action, Critical Thinking, Self-Awareness, and Operational Excellence. These principles shape our culture, influence our decisions, and define what it means to succeed on our team. Key Responsibilities: IT Strategy & Leadership Translate company strategy into a clear IT roadmap that balances infrastructure, applications, and support. Lead and mentor IT staff, contractors, and consultants to ensure effective execution. Establish clear goals, processes, and accountability across IT functions. Application Development & Systems Oversight Oversee development of custom-built applications (primarily 15) that support e-commerce and internal operations. Ensure systems are reliable, scalable, and integrated with business needs. Manage technical debt, prioritize enhancements, and evaluate build vs. buy decisions. Establish clear ownership and forward-looking roadmaps for all internal systems. Build a culture of documentation and knowledge sharing to reduce dependency on tribal knowledge. IT Support & Infrastructure Direct helpdesk operations, ensuring timely and effective support for staff. Oversee IT infrastructure (networks, servers, endpoints) for security, uptime, and performance. Lead the modernization of infrastructure and workflows to support multi-site growth, resilience, and future flexibility. Implement best practices in documentation, monitoring, and disaster recovery. Champion a strong security, backup, and compliance posture, ensuring risks are identified, owned, and addressed. Vendor & Partner Management Identify and manage relationships with consultants, agencies, and contractors to augment internal capabilities. Negotiate vendor contracts and evaluate third-party solutions to support scale and cost-effectiveness. Cross-Functional Collaboration Partner with e-commerce, operations, and leadership teams to ensure IT priorities align with business needs. Play an active role in shaping business strategy by ensuring technology considerations are part of early planning and prioritization discussions. Engage early in business initiatives as an embedded thought partner - co-creating solutions and driving outcomes. Serve as a trusted advisor to leadership on technology risks, opportunities, and investments. The Outcome We Are Seeking: To succeed in this role, the Director of IT - Infrastructure & Applications must establish a clear technology roadmap, build scalable systems, and design the right team structure to support long-term growth. This role is about creating a foundation that allows IT to scale with the business - ensuring systems, people, and processes are aligned for efficiency, reliability, and innovation. Performance will be measured by: A well-defined IT roadmap that aligns technology priorities with business objectives. Development and/or implementation of systems that are scalable, reliable, and adaptable to evolving business needs. A clear IT department structure with defined roles, responsibilities, and processes that enable effective execution. Stronger collaboration between IT and business units, ensuring technology directly enables organizational goals. Why Choose Us? Competitive salary and benefits designed to support your well-being. A culture that's always striving to learn, improve, and grow - together. Opportunities for professional development, mentorship, and career growth. True work-life balance: we believe great work happens when people have the space to recharge and take care of themselves outside of work. Direct access to leadership and decision-makers - your ideas won't get lost in layers of bureaucracy. A role where your work will make a real, measurable impact - building scalable systems, shaping the IT roadmap, and creating the structure that enables long-term business growth. A collaborative environment where everyone's voice matters and innovative thinking is encouraged. Interview Process: We take hiring seriously because every person we add must have a meaningful impact on our culture, our work, and our team. As a small and growing company, we are intentional about who we bring on board, and we don't compromise on that standard for the sake of speed. Our interview process includes the following steps: Online application Predictive Index behavioral and cognitive assessments Phone screen 1:1 interview with hiring manager Panel interview with cross-functional team members Final offer As part of our hiring process, we ask candidates to complete Predictive Index (PI) behavioral and cognitive assessments. These tools help us better understand your natural work style, communication preferences, and problem-solving approaches. They're not used to “pass” or “fail” candidates - rather, they give us a more complete picture of how you might fit within the team and where you can thrive. We believe great hiring is about more than just skills; it's about setting people up for success from day one. Throughout the process, you'll meet with several people from across the organization - including senior leadership, members of the IT department, and internal stakeholders who will be key partners in this role. We believe that great hiring is a two-way street, and our process is designed to give you a real feel for who we are and how we work. We understand that this level of engagement won't be the right fit for everyone, and that's okay. Candidates who aren't comfortable with any part of the process may find a better fit elsewhere, and we genuinely wish them the best. For those who are excited to engage fully, we're just as excited to get Requirements · Bachelor's degree in Information Technology, Computer Science, or related field. · 8+ years of progressive IT leadership experience, with proven success overseeing infrastructure, support, and application development functions. · Demonstrated experience leading transformational projects that align technology strategy with business growth. · Strong track record of coaching, mentoring, and providing constructive feedback to develop high-performing teams. · Ability to design and evolve IT department structures, aligning roles and responsibilities with organizational needs. · Skilled at building a culture of accountability, operational excellence, and proactive problem-solving. · Familiarity with managing custom-built applications (PHP and .NET or similar environments) and navigating technical debt. · Knowledge of IT infrastructure, security, and helpdesk operations with an emphasis on scalability and reliability. · Proven ability to evaluate and integrate external partners, consultants, or contractors when specialized expertise or additional capacity is required. · Strong ability to translate business strategy into IT roadmaps and measurable outcomes. · Demonstrated success in balancing strategic vision with tactical execution. · Excellent collaboration and communication skills for engaging with leadership, cross-functional teams, and external partners. · Adept at prioritization, resource allocation, and delivering best-in-class support to internal teams. Salary Description $134,536 - $161,443

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. Your Role at Delta Faucet As the Sr. Director of Strategic IT Value Realization & M&A Integration, you will play a pivotal role in shaping DFC's digital and strategic future. This leadership role will drive measurable business value from technology investments and lead the seamless integration of acquired organizations. You will partner with executive and senior leadership team members to unlock synergies, accelerate growth, and ensure every IT initiative contributes to a sustainable competitive advantage. Responsibilities M&A Integration Leadership Develop and execute comprehensive IT integration strategies that align with deal thesis and enterprise objectives. Lead cross-functional integration efforts across IT to ensure speed, efficiency, and alignment. Proactively identify risks and dependencies across integration workstreams and drive timely resolutions. Strategic Value Realization Define and operationalize frameworks that measure the tangible business value of IT investments. Establish and monitor KPIs for synergy realization, cost optimization, and revenue acceleration post-integration. Partner with executive and senior leadership team members to ensure IT initiatives directly enable business growth, efficiency, and innovation. Change Management & Executive Communication Champion organizational alignment through transparent communication and proactive change leadership. Serve as a visible, trusted leader who articulates the vision, progress, and value of integration efforts to stakeholders at all levels. Governance & Leadership Lead the M&A IT Integration Steering Committee and ensure disciplined governance of timelines, budgets, and decisions. Build and mentor a high-performing team that thrives on collaboration, accountability, and results. Serve as the single point of accountability for IT value realization and integration outcomes. Qualifications Bachelor's degree in Business, Information Technology, or a related field required; Master's degree (e.g., MBA) preferred. 10+ years of progressive IT leadership, with a strong track record in M&A integration, transformation, and value realization. Experience within technology or infrastructure industries strongly preferred. Deep understanding of synergy modeling, ROI, TCO, and post-deal performance tracking. Proven ability to inspire, influence, and execute across cross-functional teams. Ability to translate complex concepts into clear, actionable insights. Certifications: PMP, or equivalent program management credentials preferred. Why Join Us? At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization. Here are some of the benefits we offer for your personal and professional growth: Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company. Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe. Company: Delta Faucet CompanyFull time Hiring Range: $141,900.00 - $222,860.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills. Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position . The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish

The IT Infrastructure Manager is responsible for the strategic leadership, operational management, and continuous improvement of the organization's IT infrastructure. Reporting directly to the Director of Information Technology, this role oversees the IT Systems Administration and Helpdesk teams, manages the relationship and performance of the Managed Service Provider (MSP), and ensures the reliability, security, and scalability of all IT infrastructure systems. The IT Infrastructure Manager will drive technology initiatives, enforce best practices, and ensure compliance with regulatory and industry standards. Essential Job Functions: * Lead, mentor, and develop the IT Systems Administrators and Helpdesk Technicians, fostering a collaborative and high-performance team culture. * Set clear goals, provide regular feedback, and support professional development for direct reports. * Oversee workload distribution, ticket escalation, and ensure timely resolution of technical issues. * Architect, implement, and maintain robust IT infrastructure, including servers, workstations, network devices, cloud platforms (Microsoft Azure, M365), and specialized systems supporting business operations. * Ensure proactive lifecycle management of all IT assets, including patch management, access control, and audit trail compliance. * Oversee the administration and optimization of cloud services (Azure AD, Intune, MDM, Teams, SharePoint) and on-premises systems. * Develop and enforce IT policies, SOPs, and documentation to support operational excellence and regulatory compliance (GxP, 21 CFR Part 11, ITIL, etc.). * Lead strategic IT planning and contribute to the technology roadmap. * Develop, test, and maintain comprehensive disaster recovery plans with defined RTOs (Recovery Time Objectives) and RPOs (Recovery Point Objectives) appropriate for GMP manufacturing operations * Serve as the primary point of contact for the Managed Service Provider, ensuring service level agreements (SLAs) are met and issues are escalated/resolved efficiently. * Coordinate and evaluate MSP performance, manage contracts, and drive continuous improvement in service delivery. * Liaise with hardware/software suppliers and external consultants as needed. * Ensure the security and integrity of IT systems, including endpoint protection, cybersecurity awareness, and incident response. * Maintain compliance with regulatory requirements and industry best practices. * Collaborate closely with the Managed Service Provider's Cybersecurity MDR program to guarantee rapid and effective incident and threat response. * Oversee data integrity, backup, disaster recovery, and business continuity planning. * Collaborate with business units (operations, engineering, quality, etc.) to deliver technology solutions that drive operational excellence. * Lead or participate in IT projects, including infrastructure upgrades, system migrations, and process improvements. * Communicate effectively with stakeholders at all levels, translating technical concepts into business value. Special Job Requirements: * Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). * 8+ years of progressive IT experience, including 3+ years in a leadership or management role. * Demonstrated expertise in IT infrastructure management, cloud platforms (Microsoft Azure/M365), and regulated environments. * Understanding of GxP regulations, data integrity principles, and pharmaceutical quality systems. * Understanding of equipment qualification protocols (IQ/OQ/PQ) and their IT infrastructure dependencies * Strong knowledge of computer system validation (CSV) and 21 CFR Part 11 compliance. * Proven experience in IT vendor management and technical contract oversight. * Experience managing and developing technical teams. * Strong knowledge of ITIL, GxP, 21 CFR Part 11, and other relevant frameworks. * Proven experience managing MSPs and vendor relationships. * Excellent analytical, problem-solving, and communication skills. Additional Preferences: * Experience in pharmaceutical, biotech, or other regulated industries. * Knowledge of process control systems, SCADA, or other operational technology (OT) environments * Experience with automation tools, scripting (e.g., PowerShell), and cybersecurity frameworks. * Highly Preferred: Microsoft Azure Administrator/Solutions Architect, ITIL Foundation or higher * Preferred: PMP, GAMP 5, ISPE certifications * Valuable: Security certifications (Security+, CISSP), Microsoft 365 Certified Additional info about INCOG BioPharma Services: At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business. If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus. INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. By submitting your resume and details, you are declaring that the information is correct and accurate.