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Information Technology Manager Jobs in Fishers, IN

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  • Construction Infrastructure Project Manager

    Insight Global

    Information Technology Manager Job 16 miles from Fishers

    About the Role: Title: Construction Infrastructure PM Duration: Full Time Employee/Direct Hire Must Haves: Strong understanding of cabling, wires, building to building underground work Schematic design experience Plusses: PMP Certification Day to Day: Insight Global looking for an experienced Construction Infrastructure Project Manager to support a large healthcare client in Indianapolis, IN. The Construction Infrasturcutre PM will be responsible for overseeing and managing infrastructure projects from inception to completion. The ideal candidate will ensure projects are completed on time, within budget, and to the highest quality standards. Key Responsibilities: Plan, coordinate, and manage all aspects of infrastructure construction projects. Develop project timelines, budgets, and resource plans. Monitor project progress and make adjustments as necessary to ensure successful completion. Ensure compliance with safety regulations, building codes, and other legal requirements. Compensation (direct hire): $80,000 to $120,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
    $80k-120k yearly 13d ago
  • Cloud Systems IT Program Manager

    Incog Biopharma Services

    Information Technology Manager Job In Fishers, IN

    INCOG Biopharma Services in Indianapolis, IN is hiring a Cloud Systems IT Program Manager who is experienced, agile, and collaborative. The Cloud Systems Program Manager will work closely with the Director of IT and other stakeholders to implement, support, enhance, and maintain compliance for various cloud-based systems, including Azure Entra, Endpoint management, and other SaaS systems such as Loftware Cloud Compliance, PowerBI, SharePoint, and DocuSign. This position requires a passion for IT and systems development, as well as the ability to work independently and in a team environment at all levels of the organization. The Cloud Systems Program Manager will be influential in championing and developing IT initiatives, specifically regarding cloud systems and infrastructure. There is a growing need globally for more CDMOs (contract development and manufacturing organization) in the pharmaceutical industry to provide comprehensive services from drug development through drug manufacturing. At INCOG, they are more than just a CDMO. A better way to create more meaningful experiences. A better way to create a culture that everyone can thrive and succeed in. At their core, that is who they are-a dedicated team that believes they can always be better. Join the team at INCOG, a world-class CDMO for parenteral injectable drugs, shaping a new future for patients, for yourself, and for their clients. Essential Job Functions: Provide oversight and direction for cloud-based systems, including Azure Entra, Endpoint management, PowerBI Reporting Services, and various SaaS systems, to meet systems development, governance, integration, validation, and management activities. Coordinate the integration of cloud systems with other enterprise systems, such as HR systems, ERP systems, and other SaaS applications, to streamline user management and access controls. Lead implementations and changes by discovery, defining, configuring, testing, and documenting integrated business processes. Provide subject matter expertise (SME) on cloud systems to multi-function teams, advising stakeholders on application configurations, data integrity, cybersecurity, and defending work before regulatory agencies. Generate and maintain PowerBI reports to visualize system metrics and support operational excellence across multiple enterprise systems. Provide insights that drive informed decision-making and continuous improvement. Provide administrative support and liaison with partners for assigned systems and supporting applications by completing tasks such as computer software assurance, periodic reviews, access reviews, and systems administration. Conduct regular access reviews and audits to ensure compliance with security policies and regulatory requirements. Address any discrepancies or issues identified during these reviews. Special Job Requirements: B.S. in Engineering, Computer Science, or equivalent experience 5+ years of progressive IT Administration experience. 3+ years of experience managing Microsoft Azure platform, including Azure Entra, Intune, MDM, endpoint management, Teams, SharePoint, and other Azure-powered solutions. 5+ years of experience maintaining and troubleshooting Windows-based workstations and servers. Commanding knowledge of building SOPs, systems support, Data Integrity guidance, GxP compliance, Software Development Life Cycle, and Good Documentation Practices to support working within a regulated environment. Additional Preferences: Advanced certification in Microsoft Azure Platforms or ITIL is a plus. INCOG's Benefits: Paid time off, based on tenure. 11 observed holidays + 1 floating holiday. Choice to elect for pet insurance. 401(k) plan with company match up to 3.5% of salary, vested immediately. Choice of health & wellness plans. FSA and HSA programs. Dental & vision care. Don't meet all the requirements? Don't sweat! We're always looking for an excuse to discuss your next opportunity. You might just surprise yourself… Lead Candidate wholeheartedly supports Equality and Diversity in employment and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
    $72k-101k yearly est. 11d ago
  • IT Support Technician

    Brooksource 4.1company rating

    Information Technology Manager Job 16 miles from Fishers

    *IT/OT Support Technician* * 5-6 Month Contract *Hourly Rate:* $40/hr *Industry: Pharmaceutical Manufacturing* Our client is a leading pharmaceutical manufacturing organization dedicated to advancing healthcare through innovative solutions. We are looking for (2) highly skilled IT/OT Support Technicians for a 6-month engagement with an opportunity to extend. This is a great opportunity to build your expertise in a pharmaceutical manufacturing environment and take on additional projects & responsibilities. *Key Responsibilities:* * Perform technical requirements analysis of workstation infrastructure design to meet the specific needs of a pharmaceutical manufacturing environment. * Install and configure workstation hardware, software, and any additional peripherals to ensure optimal performance and compatibility. * Provide qualified infrastructure platforms that support the diverse needs of the organization. * Create automation scripts to streamline processes and minimize the need for manual intervention. This includes tasks such as patching, software installs and removals, and system reboots. * Train end users on the operations of new equipment, workstation software, networking, and related technologies. * Diagnose and resolve issues related to platforms including Citrix, RealVNC, VDI, Linux, iGel technology, Windows XP/7/10/11 OS, workstation hardware, and networking protocols. * Serve as a consultant for questions regarding infrastructure, compatibility, backup, and configuration issues. * Provide strategy and recommendations for immediate and future upgrades of hardware and software applications. * Perform application and operating system upgrades for lab and automation systems, providing supporting documentation for validation and testing of upgrades. * Assist with the validation of new and existing systems by providing technical design information to ensure GMP data integrity. * Execute deployment tasks via automation using tools like PDQ Deploy. *Qualifications:* * 2-3 years of experience in workstation infrastructure design and management. * Proficiency in scripting languages for automation (e.g., PowerShell, Python). * Strong knowledge of Citrix, RealVNC, VDI, Linux, iGel technology, Windows OS, and networking protocols. * Experience with pharmaceutical manufacturing environments and GMP compliance is a plus. * Excellent problem-solving skills and attention to detail. * Strong communication and interpersonal skills for user training and consultation. Job Type: Contract Pay: From $40.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * Monday to Friday Experience: * Windows: 1 year (Preferred) Ability to Commute: * Indianapolis, IN (Required) Ability to Relocate: * Indianapolis, IN: Relocate before starting work (Required) Work Location: In person
    $40 hourly 60d+ ago
  • Data Center Strategy & Planning Manager

    Meta 4.8company rating

    Information Technology Manager Job 16 miles from Fishers

    We are looking for a Data Center Strategy Manager, with experience in developing infrastructure strategies and programs to join the Strategic Planning team within IDC. In this role, you'll be part of the team that builds Meta's global data center roadmap, develops end to end infrastructure scaling strategies, and develops plans to drive efficiency in our infrastructure that set the direction for one of the fastest growing platforms in the world.As a Data Center Strategy Manager, you will be accountable for driving investment decisions that cover billions of dollars and help scale our data center footprint efficiently to meet our growing product and service needs. This is a unique opportunity where you will be responsible for developing and leading transformational strategic initiatives and capacity programs from inception, evaluating trade-offs, and driving recommendations to executive leadership, and seeing them through implementation. This is an individual contributor role, where you're equally at home rolling up the sleeves and being in the details, as well as being able to think big picture, project manage complex initiatives, and influence partner teams to challenge the status quo.Among your experiences, you have a background in large scale infrastructure/hardware planning and technical project management, driving transformational planning and capacity initiatives, and you have an understanding of servers, networks, and data center operations. This is a highly cross functional role where you will be expected to partner with our data center capacity stakeholders (capacity engineering, network engineering, construction, site selection, site & facility operations, network, finance). **Required Skills:** Data Center Strategy & Planning Manager Responsibilities: 1. Leverage technical experience and expertise, to Identify and build large transformational programs and initiatives across Infrastructure that scale Meta's Data Center footprint efficiently 2. Develop new Data Center planning strategies that focus on driving improvements in reliability, and achieve cost and operational efficiency including reductions in deployment times, improvements in data center power utilization, and service placement optimizations. 3. Optimize network, hardware and DC infrastructure footprints to drive TCO savings 4. Develop detailed project evaluation plans for data center plan evolution and set the pace to drive closure 5. Apply quantitative techniques, develop decision scenarios and trade-offs to drive multi-billion dollar infrastructure decisions at the highest level in the organization 6. Own the communications strategy for data center planning decisions which includes executive level and detailed project briefs and status updates 7. Use technical judgment to drive new project evaluations, technology reviews, challenge proposals and build consensus **Minimum Qualifications:** Minimum Qualifications: 8. Bachelor's degree in a directly related field, or equivalent practical experience. 9. Bachelor's degree in a management, technical or engineering field 10. 12+ years of experience working in Infrastructure/Cloud/Hardware with a background in Strategy, Capacity Planning, Supply Chain Optimization, driving technology strategy and/or technology consulting 11. Experience distilling varied data points into actionable insights and recommendations, to quickly separate signal from noise for executive communication and decision making 12. Business acumen and intuition, with experience in forming and refining hypotheses into an actionable analysis and recommendation 13. Analytical and quantitative experience, with additional experience in constructively engaging with analysts, Data Science and Engineering, and UXR partners to frame and interpret sophisticated analyses 14. Problem solving and strategy experience, including expansive opportunity identification, data-driven segmentation, and framing of complex/ambiguous problems 15. Experience in completing multiple cloud/infrastructure/hardware efficiency or optimization projects 16. Technical experience in infrastructure, hardware or similar designs 17. Experience collaborating and working with internal and external organizations and individuals 18. Experience in building decision scenarios & options and communicating at the all levels of the org. **Preferred Qualifications:** Preferred Qualifications: 19. Masters Degree or MBA 20. 15+ years of experience working in Infrastructure/Cloud/Hardware with a background in Strategy, Capacity Planning, Supply Chain Optimization **Public Compensation:** $195,000/year to $264,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $195k-264k yearly 7d ago
  • Manager, Technical Programs EJET

    Republic Airways Holdings 4.7company rating

    Information Technology Manager Job 16 miles from Fishers

    Job Category: Maintenance PL Provides oversight of the technical maintenance programs such as the Cabin Interior Appearance and No Fault Found/Bad from Stock/Customer Induced Damage Investigation Programs. Maintains the Minimum Equipment List and Configuration Deviation List as the Maintenance subject matter expert. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Manages programs, policies and procedures for maintenance activities pertaining to Cabin Appearance and No Fault Found, Bad from Stock or Customer Induced Damage. Develops a schedule for project completion that effectively allocates resources to the activities. Monitors the progress of projects and makes adjustments as necessary to ensure the successful completion. Oversees the overall status and condition of the Cabin Appearance Program and audits to ensure each codeshare's contract requirements for cabin interior are met. Collaborates with Reliability and Engineering to improve reliability, reduce cost, and drive partnered continuous improvements. Manages Repair Vendors and Original Equipment Manufacturers in improving reliability. Collaborates with Flight Operations and co-maintains the Minimum Equipment List and Configuration Deviation list as the subject matter expert. Ensures safety and airworthiness of aircraft by providing support to all areas of maintenance and quality assurance. Provides technical support to Managers of MRO Services, Warranty, Materials Planning and other departments as required. Investigates issues discovered in daily delay meetings for process improvement. Evaluates and updates current procedure enhancements. Manages special projects and programs as assigned. Serves as a liaison with Embraer for technical issues with the fleet. Fosters the Company's core values and culture throughout the work environment. Screens, interviews and makes recommendations for hiring potential associates. Coaches and provides leadership, direction, motivation and supervision of direct reports. Appraises performance, provides performance feedback, takes corrective actions and oversees training and development of staff. Performs other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job. EDUCATION and/or EXPERIENCE Specialty training beyond high school At least 5 years of airline auditing or maintenance experience or related area. Experience in analyzing data and drawing conclusions. Familiarity with Microsoft Office applications. PREFERRED EDUCATION and/or EXPERIENCE Experience working with aircraft interiors. Experience working with repair vendors and Original Equipment Manufacturers. Airframe and Powerplant license. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. REASONING/PROBLEM SOLVING ABILITY Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. DECISION MAKING Makes decisions and determines best methods to solve problems by referring to established precedents and policies. Impact of decisions is moderately low. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Work in open air hangars occasionally, involving work near moving mechanical parts and in high, precarious places with use of ladders. Able to stoop, crouch, bend and crawl WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While working in aircraft hangars Work environment may be loud May be exposed to fumes or airborne particles. Able to work nights, evenings, weekends and holidays to support 24 hour operations. TRAVEL REQUIREMENTS Travel up to 30% of the time, including overnight stays. Equal Opportunity Employer, Disability and Veteran Accommodations All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $88k-108k yearly est. 1d ago
  • Manager, Information Systems

    Indiana Donor Network 3.7company rating

    Information Technology Manager Job 16 miles from Fishers

    Job Details Indianapolis, IN - Indianapolis, IN Day ShiftDescription Are you looking for an exciting new career opportunity to use your knowledge and skill in a way that saves and enhances lives? The Indiana Donor Network is seeking a Manager, Information Systems to join our team. Over the last 30 years our mission has never wavered: saving and enhancing the quality of life through organ, tissue, and cornea donation and transplantation. At Indiana Donor Network, you'll be part of something that matters. It's a mission that turns tragedies into hope and gives thousands a second chance to live their lives fully. The Manager, Information Systems' role is to ensure the streamlined operation of Indiana Donor Network's information technology needs in alignment with the business objectives of the organization. Responsibilities include: Leadership: Provides direction to and manages the selection of a small team of IS professionals. This includes training, development, and performance of assigned staff to retain a motivated, productive, and professional workforce for Indiana Donor Network. Maintain Comprehensive Knowledge: Continuously develops and maintains a thorough understanding of all applications and in-house enhancements to foster innovation and improve operational efficiency. Project Management: Serves as a project manager on all Information Systems needs within Indiana Donor Network. Innovate Systems and Processes: Oversees computer systems, telecommunications, and network operations, identifying opportunities to implement cutting-edge solutions that enhance efficiency and streamline workflows. Smart Technology Integration: Strategically orders, installs, and supervises the implementation of hardware and software solutions to minimize workflow disruptions, maximize productivity, and stay within budget constraints. Strategic Procurement Management: Directs the procurement of computer hardware, software, and supplies, ensuring alignment with organizational goals, innovation strategies, and budgetary guidelines. Proactive Problem Management: Oversees system problem/service logs and maintains detailed documentation to enable proactive troubleshooting and long-term solutions. Secure and Optimize Network Administration: Leads network administration and security initiatives, leveraging innovative practices to safeguard and enhance the organization's digital infrastructure. Maximize Vendor Collaboration: Manages external systems support vendors, negotiate service agreements, and ensure solutions are tailored to the evolving technological needs of the organization. Drive innovation by fostering partnerships that deliver advanced technological capabilities. Evaluate and Implement Cutting-Edge Services: Assesses and recommends service agreements for equipment maintenance, repair, software support, network/server optimization, cabling, and other critical technology services, prioritizing innovative solutions to meet organizational demands. Qualifications Bachelor's degree in business administration, management information systems, computer science, or equivalent is required; Five (5) to Seven (7) years progressively responsible experience in a professional information technology role required. Position requires strong technical knowledge of IT concepts and expert computer skills, evidenced by experience in systems or applications programming, database administration, information security, and/or general information technology end-user support. Previous project management experience required. Previous management experience preferred. In addition, the preferred candidate will have the following skills and abilities: Ability to quickly learn industry-specific systems and technologies and apply knowledge to enhance utilization of systems Aptitude to trouble-shoot system problems and define/apply solutions Demonstrated organizational and planning skills and attention to detail Ability to represent the organization in a professional manner at all times Ability to respond effectively to common inquiries or complaints from customers or members of the general community Ability to work cooperatively within a group to make the work of the group successful and effective Ability to maintain open, clear, timely, and expected channels of communication; present ideas clearly and persuasively; and respond well to questions Ability to exercise considerable discretion and independent judgment when making decisions and interacting with executives, customers, Board of Directors, and others Ability to complete projects on time and escalate challenges appropriately Ability to shift priorities quickly and multi-task in a fast-paced environment Ability to handle confidential information with discretion Indiana Donor Network is committed to providing equal employment opportunities to all people regardless of race, religion, color, gender, national origin, age, disability, ancestry or sexual preference. Employment is subject to being able to pass a 9-panel drug test and a background screen. The screen includes verification from the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and the Office of Inspector General. Our employees enjoy fair compensation, excellent benefits and a rewarding, mission driven environment.
    $95k-146k yearly est. 60d+ ago
  • IT Service Manager - Indianapolis IN

    Applied Innovation 3.6company rating

    Information Technology Manager Job 16 miles from Fishers

    Applied Innovation seeks a highly technical MNS IT Service Manager to join our Managed Network Service team in Indianapolis, IN, The IT Service Manager's primary role is developing a team of technicians to service Applied Innovations' clients. This is a hands-on role, managing a team of technicians through various functions and requires in-depth technical knowledge to ensure that tickets are handled from inception to remediation within the team structure. This role will be required to be involved in the handling of service requests and projects when demand requires it. Requirements include: Bachelor's Degree in an IT-related field or equivalent. Excellent communication skills. Strong problem-solving and troubleshooting skills. Experience in PC, MAC, and server operating system environments Possess working knowledge of Microsoft Office tools, including Office 365, Outlook, Excel, and Word Active directory administration, Exchange (On-Premise and Online), Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices Excellent customer service skills are essential. Must be dependable, professional, organized, detail-oriented, and able to perform multiple tasks simultaneously. 5+ years of management experience in the IT industry. Essential functions: Managed day-to-day personnel of all technicians who form the team. Providing individual and team training and mentoring. Consistent One-on-ones and team meetings are held on a regular cadence. Monitor the service board and team members' ticket activity frequently to ensure we provide the client with “Fast, Friendly, and Amazing” service. Oversee the management of the Team Ticketing Board. Provide availability to Team technicians for questions and support. Handle support calls when the call load is heavy. Ensure team processes are aligned with achieving committed SLAs and KPIs. Oversee the remote monitoring and escalation of issues as necessary. Provide oversight on the creation and execution of works performed by external vendors regarding alerts outside of regular hours. Work with the vCIO team to review account performance and enhance service delivery. Providing management oversight to other PODs as and when needed. Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement. *Please note that relocation assistance is not provided for this position. This is an in office on site role.
    $85k-115k yearly est. 27d ago
  • IT Systems and Security Manager

    Omniscius Consulting

    Information Technology Manager Job 30 miles from Fishers

    Our client is seeking an IT Systems and Security Manager in Plainfield, Indiana. The IT Systems and Security Manager (SA) is responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This role involves participation in technical research and development to enable continuing innovation within the infrastructure. Additionally, the SA develops and implements cybersecurity initiatives to protect the organization's digital assets. This position ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling both staff and customers. The SA is accountable for the following systems: network and Windows systems supporting day-to-day business operations. Responsibilities include SA engineering and provisioning, operations and support, maintenance, and research and development to ensure continual innovation. Essential Duties and ResponsibilitiesSA Engineering and Provisioning Engineering SA-related solutions for various project and operational needs. Installing and rebuilding servers; configuring hardware, peripherals, services, settings, directories, storage, etc., in accordance with standards and project/operational requirements. Developing and maintaining installation and configuration procedures. Contributing to and maintaining system standards. Researching and recommending innovative, and where possible, automated approaches for system administration tasks to leverage resources and provide economies of scale. Operations and Support Collaborating with vendors to perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs (e.g., backups). Performing regular security monitoring with vendors to identify potential intrusions. Providing Tier III/other support for requests from various constituencies, investigating and troubleshooting issues. Maintenance Maintaining operational, configuration, or other procedures. Performing periodic performance reporting to support capacity planning. Conducting ongoing performance tuning, hardware upgrades, and resource optimization as required. Configuring CPU, memory, and disk partitions as necessary. IT Security Developing and implementing security policies, protocols, and procedures. Conducting regular security audits and vulnerability assessments. Monitoring network traffic for unusual activity and responding to security breaches. Managing and maintaining firewalls, VPNs, and other security infrastructure. Ensuring compliance with industry standards and regulatory requirements. Providing training and awareness programs for staff on IT security best practices. Supervisory ResponsibilitiesIT Support Team Management Overseeing daily operations of the IT Support team, ensuring timely and effective resolution of support requests. Mentoring and providing guidance to team members to foster a collaborative, high-performing environment. Establishing and monitoring performance metrics to enhance team productivity and service quality. Vendor Management Leading vendor management activities, focusing on infrastructure, networking, and security vendors. Negotiating and managing contracts to ensure vendors meet service level agreements (SLAs) and align with organizational objectives. Coordinating vendor assessments and regular performance reviews to optimize service quality, manage costs, and maintain compliance with organizational standards. Additional Preferred Qualifications Security Standards Knowledge: Familiarity with NIST cybersecurity standards and guidelines to support best practices in security management and regulatory compliance. Miscellaneous Duties: Assisting in company-wide activities associated with the department. Qualifications To perform this job successfully, an individual must meet the following requirements: Education and Experience Bachelor's Degree in a technical field such as engineering or computer science. Systems Administration/System Engineer certification in Microsoft or experience with Active Directory, Microsoft Exchange, and LAN/WAN architecture. Knowledge of warehousing systems and processes is a plus. 2+ years of systems administration experience. Experience with IT security practices and protocols. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and correspondence. Effective oral and written communication skills. Ability to interpret and discuss information involving unfamiliar terminology or concepts and provide advice on complex issues. Mathematical Skills Ability to perform basic arithmetic operations such as counting, adding, subtracting, multiplying, and dividing. Reasoning Ability Ability to define problems, establish facts, and draw valid conclusions. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Physical Demands The physical demands described here are representative of those required to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to stand, sit, and talk or hear. The employee frequently uses hands to finger, handle, or feel. Occasionally, the employee is required to walk and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those encountered while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. .
    $91k-125k yearly est. 60d+ ago
  • Clinical IT Optimization Manager (Indianapolis, IN)

    Radiology Partners 4.3company rating

    Information Technology Manager Job 16 miles from Fishers

    Radiology Partners is seeking an experienced IT Imaging Services Optimization Manager to enhance the efficiency, performance, and scalability of our IT systems and processes. This remote role focuses on identifying optimization opportunities, leading cross-functional initiatives, and implementing best practices to improve IT operations, reduce costs, and support business growth. The ideal candidate will manage a team responsible for IT imaging solutions and ensure seamless collaboration between IT and other service teams. Candidates located in the Indianapolis, IN or nearby surrounding areas are highly preferred. WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. WHY RADIOLOGY PARTNERS: * Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. * Compensation Reviews, Career Growth Opportunities * Flexible Remote Schedules * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great Place to Work for Five Consecutive Years POSITION DUTIES AND RESPONSIBILITIES: * Lead and mentor the IT Optimization Team to improve system performance, scalability, and efficiency. * Identify inefficiencies and implement solutions to streamline IT operations. * Oversee ServiceNow problem ticket management and ensure timely resolutions. * Implement performance monitoring tools to track and enhance system performance. * Manage optimization projects, aligning them with business goals and cost-reduction strategies. * Ensure compliance with security, data privacy, and industry standards. * Oversee IT imaging system configuration, troubleshooting, and support for PACS, VNAs, worklists, and AI platforms. * Act as a liaison between IT and other departments to align technical solutions with business needs. * Provide training, documentation, and support for end users. * Promote a culture of continuous improvement and customer-focused service. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: * 5-7 years of IT management experience, with a focus on system optimization and process improvement. * Bachelor's degree in health information systems or related field preferred (or equivalent experience). * Experience in healthcare IT and/or with Radiology IT is highly preferred. * Strong leadership, analytical, and problem-solving skills. * Expertise in IT imaging systems, VPN troubleshooting, and workflow integration. * Excellent communication and stakeholder management abilities. * Ability to work independently and lead a high-performing team. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ************************** to notify our team.
    $107k-134k yearly est. 5d ago
  • IT Service Manager & User Experience Advocate

    Heartland Food Products Group 4.5company rating

    Information Technology Manager Job 9 miles from Fishers

    This role is 100% on-site in our Carmel, IN office. The IT Service Manager & User Experience Advocate (IT Service Manager) is a highly motivated and customer-focused Service Management Professional who will also serve as the End User Advocate within our organization. This individual is responsible for ensuring that information technology services are efficiently managed and continually improved, while also representing the voice of the end user to guarantee the best possible experience. The IT Service Manager will work closely with both internal teams and end users, ensuring that services meet or exceed user expectations and align with business objectives. KEY RESPONSIBILITIES Service Management * Oversee and manage the full lifecycle of services, from design through implementation and ongoing delivery. * Ensure that services meet agreed-upon service level agreements (SLAs) and key performance indicators (KPIs). * Develop and refine processes for incident, problem, change, and request management, ensuring smooth, efficient operations. * Coordinate and communicate with service teams to ensure the seamless delivery of services to users. * Identify opportunities for service improvement, and efficiency gains while maintaining service quality. End User Advocacy * Act as the voice of the end user within service management processes, ensuring that the user experience is prioritized at all stages. * Gather and analyze user feedback, pain points, and satisfaction metrics to inform service improvements. * Advocate for user needs during service design, implementation, and ongoing service delivery. * Work with technical teams to translate user feedback into actionable improvements and enhancements. * Serve as the liaison between end users and the IT service management team to ensure that user concerns are addressed promptly and effectively. Collaboration & Communication * Collaborate with cross-functional teams (e.g., IT, product development, customer support) to ensure service delivery is aligned with user needs. * Regularly communicate with end users to gather insights and keep them informed about service updates, changes, and improvements. * Lead user satisfaction surveys, focus groups, or interviews to better understand user needs and expectations. Reporting & Analysis * Monitor and report on service performance, user satisfaction, and incident resolution times. * Provide insights and recommendations to management based on end-user feedback and service performance data. * Maintain detailed documentation on user feedback, service performance metrics, and improvement initiatives. PHYSICAL DEMANDS * Must be able to sit or stand for extended periods of time and interact with computers, telephone and other electronic media. QUALIFICATIONS * Bachelor's Degree in Information Technology, Computer Science, or a related field required. * Minimum of 5 years of experience in IT service management or a related field, preferably with a focus on service delivery and continuous improvement. * Previous experience working directly with end users, gathering feedback, and advocating for user needs. * Proven track record of implementing and managing service management processes (e.g., ITIL, ITSM). * ITIL certification or similar service management certifications (preferred). * Ability to work independently, as well as part of a team, on multiple projects. PERSONAL ATTRIBUTES * Passionate about delivering excellent service and improving the user experience. * Strong interpersonal skills and ability to work collaboratively in a team-oriented environment. * Detail-oriented and proactive in identifying and solving problems. * Comfortable working in a fast-paced, dynamic environment with a focus on continuous improvement. * Excellent written and oral communication, and decision-making skills. * Self-motivated, self-directed, personally accountable, and operate with a sense of integrity. * Demonstrate critical thinking and problem-solving skills with ability to effectively prioritize and execute tasks in a high-pressure environment. KNOWLEDGE & EXPERIENCE * Strong communication skills with the ability to effectively interact with users, technical teams, and leadership. * Ability to balance user needs with operational requirements and service management constraints. * Critical thinking and problem-solving skills to address user concerns and improve service offerings. * Familiarity with service management tools, user experience strategies, and customer satisfaction measurement.
    $90k-114k yearly est. 14d ago
  • IT Service Manager

    Ultimate Technologies Group

    Information Technology Manager Job In Fishers, IN

    The Company Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN. UTG was founded in 2017 by co-owners Will and Tiffany O'Brien. Our purpose is to design, install, and service complex, high-performance, reliable AV technology commercially and globally. We focus on providing an easy user interface and industry-best service. We make virtual hybrid communication simple and consistent to help organizations communicate their stories with interactive digital experience centers. What differentiates UTG from the others is our obsession with matching our customers' sense of urgency for rapid and effortless service. To accomplish this, we hire only the best talent - a mix of technical and interpersonal skills, with the desire and potential to grow to higher levels in the future to keep up with our growth. Our model has been well received and has fueled growth and loyalty with a customer retention rate of over 99%! Company Culture UTG's culture is distinct, emphasizing our values of service, constant experimentation, and transparent communication. We provide a motivating and collaborative environment in which team members can reach their full potential. Some of the celebrations and benefits you can look forward to are: Earned Best Places to Work 6 consecutive years! Annual increases & bonuses Full benefits Stock ownership Phone reimbursement Internal promotions prioritized Summer and Christmas party Chili cook-off Service day Semi-casual attire The Role The IT Director at UTG plays a vital role in ensuring excellence for our customers. This role involves managing and enhancing our IT capabilities, both internally and externally. The successful candidate will be adept at addressing the IT needs of UTG team members and meeting with clients to understand their requirements. In addition to serving as an IT expert, the ideal candidate will have Microsoft Modern Workplace and Power BI/Automate interest. This hybrid position is based out of our Fishers HQ office, with an expectation of at least three days in-office each week. The IT Manager's efforts will be central to our mission of delivering top-tier service and innovation. Responsibilities Become SME on architecture and infrastructure requirements for solutions implemented by UTG Collaborate with customers to ensure their infrastructure is configured and prepared for their installation Provide UC Administration for UTG's internal systems and our customers environments Provide patch management on UC devices for UTG and customers. Strengthen processes of testing, advising, and automated patching Collaborate with UTG's engineering team to identify and test new product offerings Work with customers to help bridge the gap between Enterprise IT and Enterprise A/V Collaborate with UTG Sales to ensure IT related information is available for customers, and maintain availability to assist in IT specific sales discussions Develop new processes to accelerate and increase quality of solution implementation Train and share knowledge with internal UTG teams to better support and service our customers Continually learn and experiment to best understand our offerings, and maintaining partner qualifications Participate in internal UTG IT Support needs Develop and implement Customer communication capabilities to alert of changes, patches, updates, service outages, etc that could affect their environment Competencies Must-Haves Bachelor's degree IT technical experience (Infrastructure, Security, and/or Support) A+/Net+ certification (or ability to obtain within 6 months) Experience with MS Teams Administration Presentation and networking skills that can best show the culture and capabilities of UTG Empathetic approach to working with customers or internal UTG requests and issues Ability to communicate best practices for all internal platforms and ensure proper use for data creation, storage, maintenance, etc. (Outlook, Teams, SharePoint, etc.) Nice-to-Haves Microsoft certifications Power BI and/or Power Automate experience A/V equipment installation, programming, or support experience CTS/MS-700/CCNA/ZTSA certification (or ability to obtain within 6 months) Soft Skills Superior customer service skills Able to work in a dynamic, evolving environment Able to quickly learn and build technical capabilities If you are a motivated and experienced IT professional with a passion for leading teams and delivering outstanding service, we encourage you to apply for this exciting opportunity.
    $83k-113k yearly est. 42d ago
  • Adjunct Faculty - Information Technology Associates Degree Program

    Marian University (In 4.1company rating

    Information Technology Manager Job 16 miles from Fishers

    As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University is seeking qualified a Adjunct Faculty Various Disciplines instructors to promote our Catholic Franciscan mission and identity by teaching a variety of disciplines in our College of Arts & Sciences at the undergraduate and graduate levels. Essential Duties and Responsibilities: * Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies. * Collaborate closely with the Center for Academic Success and Engagement, Counseling Center, Campus Security and Support, Dining Services, Student Activities and Orientation, the Exchange, Athletics, Student Health Center and Campus Ministry to connect residents to on-campus resources and provide residents with support. * Demonstrate cultural competence in race, ethnicity, gender, gender identity expression, sexual orientation, socioeconomic status, ability, ideology, religion, national origin, and other areas of diversity. Below is a list of the various disciplines we are seeking: * Art and Design - Studio Art, Art History, Art Therapy * Chemistry * Communication * Computer Science * Counseling - Mental Health & School * Criminal Justice * Biology * Writing * English * History * Global Studies * Music * Philosophy * Psychology * Public Health * Sociology * Social Work * Studio Art * Theatre * Theology * World Languages - Spanish, German, French, ASL Required Qualifications: * Master's degree or eighteen graduate credit hours in the discipline. * Previous teaching experience. * Must have knowledge of and commitment to the mission of Marian University. * Familiarity with Canvas is beneficial. * Review of applications will begin immediately and continue until the position is filled. For Consideration All Applications Require: * Cover Letter * Current resume or CV * Contact information of two professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile. * Responses to the supplementary mission & identity questions. Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application: **************************** Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.
    $46k-68k yearly est. 60d+ ago
  • IT Operations Manager

    Govcio

    Information Technology Manager Job 16 miles from Fishers

    GovCIO is currently hiring for an IT Operations Manager. **Responsibilities** + Creates models (statistical, visual, or simulated) to communicate observations and results + Identifies and addresses deficiencies, failures, and other triggers that cause operational issues with a client's operations + Must be able to justify and explain analysis with supportive evidence + Develops strategic solution in alignment to business objectives + Must be able to work in a team-oriented environment + Must be knowledgeable of advanced theories, principles, and analytical modeling methods **Qualifications** + Bachelor's with 5 - 8 years of IT Operations Management experience (or commensurate experience) + Clearance Required: Ability to maintain a Public Trust clearance **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $77,000.00 - USD $77,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-5479_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $77k yearly 49d ago
  • Director of IT Planning and Governance

    National Collegiate Athletic Association 4.2company rating

    Information Technology Manager Job 16 miles from Fishers

    Job Function: The Director of IT Planning & Governance is responsible for providing strategic oversight, direction, and leadership across all technological initiatives within the organization. This position ensures the organization's technology strategy is innovative, aligned with business objectives, and forward-looking. This leader will manage enterprise architecture, technology governance, innovation, and digital transformation efforts, while fostering collaboration between IT and business leaders. This role will also ensure that emerging technologies are leveraged for competitive advantage and operational efficiency. Job Responsibilities Technology Strategy and Vision: With CTO guidance and collaboration, develop and implement a comprehensive technology roadmap aligned with the business strategy. Collaborate with senior leadership to define and execute the organization's long-term technology vision. Lead digital transformation initiatives to modernize the organization's technology infrastructure and enable business growth. Business Relationship Management: Act as a liaison between IT and business units, ensuring technology initiatives align with business goals. Build strong relationships with senior business leaders to understand their needs and translate them into technology solutions. Provide strategic guidance to the business on how technology can drive operational excellence and competitive advantage. Vendor and Partner Management: Manage relationships with strategic technology vendors and partners, ensuring they provide value, innovation, and meet the organization's needs. Lead contract negotiations and ensure service level agreements (SLAs) are aligned with organizational expectations. Evaluate new vendor solutions that align with the organization's technology architecture and goals. Technology Innovation & Research: Drive innovation through research and adoption of emerging technologies, such as AI, IoT, blockchain, and automation. Develop and lead pilot programs for new technologies, including proofs-of-concept (POCs) to assess their feasibility within the organization. Foster a culture of innovation, encouraging experimentation and creative problem-solving. Program & Portfolio Management: Oversee the strategic planning and execution of major IT initiatives and technology programs. Manage a portfolio of technology projects, ensuring they are prioritized according to business needs, risks, and resource availability. Ensure change management processes are in place to support smooth transitions during project execution. Security & Risk Management: Work closely with the Information Security team to ensure the security of technology infrastructure and applications. Lead the integration of security best practices into all technology initiatives. Oversee risk management strategies to minimize vulnerabilities and ensure compliance with security regulations. IT Financial Management: Oversee the budgeting, financial management, and cost optimization of IT investments. Ensure efficient allocation of resources to technology initiatives that deliver the most business value. Implement financial governance for technology projects, ensuring return on investment (ROI) and cost control. Enterprise Architecture & IT Governance: Lead the design and governance of the enterprise technology architecture to ensure scalability, security, and operational efficiency. Establish and manage IT governance frameworks, ensuring alignment between business objectives and technology initiatives. Enforce technology standards, policies, and compliance with regulatory requirements. IT Workforce Development: Shape the IT workforce strategy, ensuring the development of skills that align with the organization's evolving technology needs. Promote a culture of learning and professional development within the IT organization. Ensure that IT leaders are empowered to foster innovation, collaboration, and continuous improvement across teams. Technology Marketing & Communication: Drive internal communication of the technology vision and roadmap to ensure transparency and alignment across the organization. Showcase the value of IT initiatives to business stakeholders, ensuring they understand how technology supports business outcomes. Promote the successes of the IT organization internally and externally, building a positive reputation for technology leadership. Other duties as assigned. Job Requirements Bachelor's degree required in Information Technology, Computer Science, or related field. Master's degree or relevant certifications (e.g., TOGAF, PMP, ITIL) preferred. Minimum of 10 -15 years of progressive IT leadership experience, with at least 8 years in a senior strategic role within technology governance, enterprise architecture, or digital transformation. Extensive experience in technology strategy, digital transformation, and enterprise architecture. Proven track record of managing large-scale technology initiatives, including vendor management, project execution, and governance. Expertise in emerging technologies, such as cloud computing and AI. Excellent leadership, communication, and stakeholder management skills. Strong financial acumen with experience managing large IT budgets and technology investments. Ability to balance innovation with operational excellence. Estimated Travel Required This position will be based out of the national office in Indianapolis, Indiana. Current work environment is hybrid; 3 days in the office and 2 days are remote. Key Competencies Self-Management | Takes responsibility of one's behavior, work, priorities, and time management accordingly. External Awareness | Understands and keeps up to date on local, national, and international policies and trends that impact the association and shapes stakeholders' views; is aware of the association's impact on the external environment. Strategic Agility | Sees ahead clearly, can anticipate future consequences and trends accurately, has broad knowledge and perspective, is future oriented, can articulately paint credible pictures and visions of possibilities and likelihoods, can create competitive and breakthrough strategies and plans. Motivating Others | Creates a climate in which people want to do their best, can motivate many kinds of direct reports and team or project members, can assess each person's hot button and use it to get the best out of him/her, pushes tasks and decisions down, empowers others, invites input from each person and shares ownership and visibility, makes each individual feel his/her work is important, is someone people like working for and with. Effective Communication | Can exchange ideas, thoughts, opinions, knowledge, and data so that the message is understood with clarity and purpose. Core Values LEADERSHIP | We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics. INCLUSION | We seek and incorporate different perspectives and experiences to drive innovation and impact. COMMUNICATION | We commit to an environment of openness to build trust and make timely decisions. COLLABORATION | We work together, based on mutual respect, to lead and serve our stakeholders. ACCOUNTABILITY| We take ownership for our actions and results to add value every day.
    $107k-152k yearly est. 35d ago
  • IT Infrastructure / Data Center Manager

    Bluestone 4.1company rating

    Information Technology Manager Job 9 miles from Fishers

    Top analytics and business intelligence services company is blazing new trails in the areas of cutting-edge data mining, predictive modeling, big data analysis, advanced integration software and cutting edge technology. This technology, along with a commitment to excellence, has given their clients a competitive advantage and has distinguished them as an industry leader over the competition. With all of the rapid growth and expansion, our client is seeking a top IT Infrastructure / Data Center Manager to who is able to manage and lead a team, set the IT direction, drive execution and make hands-on technical contributions. Duties of the IT Infrastructure / Data Center Manager: Maintain and oversee Infrastructure and Data Center service level standards and standard operating procedures for hardware, software, servers and networks. Ongoing management of desktops, phone systems and email. Lead team of analysts and technicians and assist in help desk and production support and make sure workload and priorities are set based on business needs. Manage and recruit staff, including interviewing, hiring, training and conducting performance reviews. Assist with the company's network infrastructure and disaster recovery solutions, plans, and annual tests. Ensure security of company data across all systems. Create and manage effective vendor relationships to ensure understanding of business needs and priorities. Qualifications Required Experience 6+ years experience in IT-related field including knowledge of basic applications and typical hardware components of computer networks. Minimum 3 years direct management of technical staff, managing multiple priorities and leading implementations of enterprise systems and services. Experience with infrastructure technologies, including data center management, VMWare, Cisco routers & switches, network monitoring tools, firewall management, storage solutions, disaster recovery procedures and security processes. Experience designing and administering databases Excellent analytical and problem solving skills. Excellent oral and written communication skills and demonstrated excellence in working in a team environment. Experience with Cisco networking devices, storage devices, tape backup libraries, and Windows/Linux operating systems. Experience with Oracle, SQL Server and Teradata databases, telecommunications equipment and IT Helpdesk. Either has manager experience or excelled in individual experiences. Experience with both on-premise and cloud environments. Ability to work well with others, promoting healthy relationships and building strong team dynamics by influencing others positively and engaging and inspiring those around you. Ability to confidently lead, motivate, and influence individuals and teams to accomplish objectives while promoting collaboration and teamwork through coaching and development. Bachelor's Degree is required Additional InformationWork with bluestone Staffing, an IT Staffing and Recruiting company, as a result of our rapid growth, we are always seeking IT professionals at all experience levels.
    $91k-119k yearly est. 60d+ ago
  • IT Software Asset Analyst

    Adobe 4.8company rating

    Information Technology Manager Job 16 miles from Fishers

    Grow your career. Drive innovation. At Bell Techlogix, employees are key to our growing success. We are always looking for driven, smart, and dedicated professionals to add to our award-winning team. We strive to create an inclusive and collaborative workplace where our employees feel valued and have opportunities for career growth. Bell Techlogix offers various training and development programs to help you advance in your career within our company. Bell Techlogix is a Certified Great Place to Work and is recognized as a Diversity Employer. Software Asset Analyst is responsible for accurate, detailed, and timely reporting of asset repository, contracts, and renewals. Specific duties will include monitoring and updating ticketing & spend management systems; reporting and root cause analysis of discrepancies in repository; inventory tracking and trend analysis on software and hardware; assist in daily, weekly and monthly inventory discrepancy research and resolution; work with third parties and other vendors concerning renewals, purchases, licensing, and contracts; negotiate with vendors and obtain quotes for new software purchases or renewals; assess process adherence and provide feedback to appropriate stakeholders on findings. Leading and organizing meetings or calls, taking accurate notes, and documenting the activities, actions, and assignments in the ticketing systems following this interaction. The Analyst must have the ability to develop and document operation processes and work instructions driving efficiencies and best practices. A subject matter expert related to software installation, licensing, and reporting, with the ability to do root cause analysis around data anomalies. Essential Functions: Software contracts renewal and acquisitions ServiceNow software entitlements assignments and functionality Research and discovery of software titles and licensing. Cost Analysis Analyze operational reports for data anomalies, discrepancies, and trend assessment Review data for accuracy and completeness, identify gaps and drive change with appropriates teams Consolidating and Co-terming Research, exploration, and discovery of data Coordinate lifecycle communications and planning with appropriate stakeholders (order, License/rights, install) Drive version control and application end of support awareness through research and analysis Understand database normalization and relationship dependencies Root cause analysis related to identified gaps and data trends Support engineering team in identifying application packaging needs Review existing process collateral and look for improvement related to software lifecycle management by the ITAM team Work closely with other departments to ensure successful deployment of processes; providing communication when gaps are identified Client facing/engaging for review of IT Software Asset Management service delivery or process modifications based on environment changes Capable of organizing and leading team meetings Other duties as assigned by management. Required Education, Knowledge, and Experience: Associate degree or at least 3 years work experience in software management field Working knowledge of ServiceNow, SAP Ariba, SCCM, MECM, or other repository and discovery tools Experience in Microsoft office (Word, Excel, Project, PowerPoint, and Outlook) Software compliance reporting knowledge Software knowledge related to usage, licensing, and entitlements in support of compliance reporting Abilities and Skills: Must be driven, self-motivated, and a strong team player with the ability to learn quickly and adapt to new solutions, programs, and ideas Ability to mentor and coach/train data administration team members Ability to multi-task and work well under pressure Ability to work well in collaborative environment Client engagement skill Expertise related to software publisher licensing requirements Troubleshooting and root cause/analytical deep dive ability Strong understanding of either hardware configuration or software install use and discovery Excellent written and verbal communication skills necessary Strong organizational skills Strong attention to detail Conditions of Employment: Must pass background check. Must pass pre-employment drug test. Equal Opportunity Employer - Disability & Veteran
    $63k-86k yearly est. 2d ago
  • Provider Network Mgr

    Carebridge 3.8company rating

    Information Technology Manager Job 16 miles from Fishers

    The Network Services and Programs, Provider Network Mgr develops the provider network through contract negotiations (language and rates), relationship development, and servicing. Primary focus of this role is contracting and negotiating contract terms. Typically works with less-complex to complex providers. * Providers may include, but are not limited to, smaller institutional providers, professional providers with more complex contracts, medical groups, physician groups, small hospitals that are not part of a health system, ancillary providers, providers in areas with increased competition or where greater provider education around managed care concepts is required. * Contracts may involve non-standard arrangements that require a moderate level of negotiation skills. Value based concepts understanding. * Fee schedules can be customized. Works with increased independence and requires increased use of judgment and discretion. * May work on cross-functional projects requiring collaboration with other key areas. * Serves as a communication link between professional providers and the company. * Conducts more complex negotiations and drafts documents. Assists in preparing financial projections and conducting analysis as required. Requirements: * a BA/BS degree and a minimum of 3 years' experience in contracting, provider relations, provider servicing; or any combination of education and experience, which would provide an equivalent background. * Provider Contracting experience preferred. * Travels to worksite and other locations as necessary. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $76,992.00 to $96,240.00 Locations: New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $77k-96.2k yearly 7d ago
  • Provider Network Mgr

    Elevance Health

    Information Technology Manager Job 16 miles from Fishers

    The Network Services and Programs, Provider Network Mgr develops the provider network through contract negotiations (language and rates), relationship development, and servicing. Primary focus of this role is contracting and negotiating contract terms. Typically works with less-complex to complex providers. * Providers may include, but are not limited to, smaller institutional providers, professional providers with more complex contracts, medical groups, physician groups, small hospitals that are not part of a health system, ancillary providers, providers in areas with increased competition or where greater provider education around managed care concepts is required. * Contracts may involve non-standard arrangements that require a moderate level of negotiation skills. Value based concepts understanding. * Fee schedules can be customized. Works with increased independence and requires increased use of judgment and discretion. * May work on cross-functional projects requiring collaboration with other key areas. * Serves as a communication link between professional providers and the company. * Conducts more complex negotiations and drafts documents. Assists in preparing financial projections and conducting analysis as required. Requirements: * a BA/BS degree and a minimum of 3 years' experience in contracting, provider relations, provider servicing; or any combination of education and experience, which would provide an equivalent background. * Provider Contracting experience preferred. * Travels to worksite and other locations as necessary. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $76,992.00 to $96,240.00 Locations: New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: PND > Network Contracting Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $77k-96.2k yearly 5d ago
  • IT Inventory Associate

    Crew Carwash 3.7company rating

    Information Technology Manager Job 16 miles from Fishers

    At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As the Inventory Associate, you will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential! What you'll do at Crew: Smile! 😊 Responsible for overseeing all the hardware within the Information Technology department at Crew Carwash. Assist with setting up and packing equipment related to projects. Ensure timely receipt of deliveries and ordering to maintain proper stock levels to support the IT Department and retail locations. Crew's commitments to you: Paid Time Off + 6 paid holidays each year Free carwashes, naturally 😊 Group health, dental, and vision 401K with company match Daily pay options available at no cost to you Tuition reimbursement Recognition and appreciation events Crew's expectations: Must be at least 18 years old Have the ability to work in a fast-paced operations environment Work 5 days per week Be able to stand for extended periods of time (up to 8 hours per day) Be able to hustle with a sense of urgency Be able to reach, twist, kneel, squat, run, and/or jump Be able to climb ladders, scaffolds, and platforms Be able to lift or move a minimum of 25 pounds Be able to operate and utilize electronic devices Other details Pay Type Hourly
    $43k-72k yearly est. 22d ago
  • IT Consultant

    American Structurepoint 4.6company rating

    Information Technology Manager Job 16 miles from Fishers

    Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: IT Consultant Location: Indianapolis, IN We are seeking a highly skilled and experienced IT Consultant to join our growing IT Infrastructure Team. The ideal candidate will possess a proactive and detail-oriented background with excellent communication and customer service skills. Responsibilities Communicating with clients and peers on analyzing business / technical requirements to achieve business objectives Offering strategic advice to customers on using technology to achieve business goals Manages IT initiatives and collaborating with in-house technical staff Collaborate with teammates and peers to achieve best results for customer Other duties as assigned About You: Analytical approach to problem solving Ability to design technology solutions that meet industry standards approach / best practices Implement technical solutions following a disciplined approach Understand how to properly maintain solutions that may already be in place Strong verbal and written communication skills Communicate at a level others understand Present ideas in an unbiased manner Build strong relationships with customers Enjoy face to face customer and team engagement Passion to learn more about emerging technology Qualifications Bachelor's degree or equivalent experience Experience working in large to enterprise level IT environments 4 or more years of hands on experience with Microsoft Windows Server & VMware technologies Certifications “nice to have” in the following areas: MCSA Microsoft Cloud Stack (Fundamental or advanced) VCP CCNP / CCNA Security Certifications Experience in systems / infrastructure administration or IT leadership role a plus Passion for learning new technologies out of current comfort zone Detail oriented with the ability to successfully multi-task
    $60k-82k yearly est. 53d ago

Learn More About Information Technology Manager Jobs

How much does an Information Technology Manager earn in Fishers, IN?

The average information technology manager in Fishers, IN earns between $82,000 and $168,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average Information Technology Manager Salary In Fishers, IN

$118,000
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