Information technology manager jobs in Florence-Graham, CA

Who We Are: Feit Electric has been at the forefront of global lighting innovation for 45+ years. We combine best-in-class design, manufacturing expertise, and cutting-edge technology to deliver smarter, safer, and more energy-efficient home products. The IT Operations Manager is a hands-on, strategic leader responsible for ensuring performance, reliability, and continual improvement of the company's core IT services. This full-time, on-site position oversees infrastructure, Microsoft 365 administration, service desk operations, cybersecurity, vendor management, and IT project execution. With a strong foundation in ITIL-aligned service management, Microsoft enterprise platforms, and operational leadership, the IT Operations Manager is expected to implement proactive standards, drive measurable improvements, and support business objectives through effective technology delivery. This role emphasizes high-quality service, system availability, user enablement, and risk mitigation through disciplined execution and innovation. Specific Responsibilities Operational Excellence & Governance Define and monitor KPIs for network uptime, ticket resolution, patching cadence, M365 health, and system availability. Implement and maintain ITIL-based practices, including Incident, Change, and Configuration Management. Develop and enforce SOPs, runbooks, and support workflows; lead monthly operations reviews with metrics and exception reporting. Continually assess and enhance security posture across infrastructure and user endpoints. Project & Initiative Delivery Plan and lead technical projects, including infrastructure upgrades, cloud migrations, security enhancements, and system integrations. Collaborate with internal stakeholders to define requirements, success criteria, and timelines; maintain project documentation and risk logs. Lead business continuity planning and disaster recovery preparedness, including risk mitigation and alternative communications strategies. Microsoft 365 Administration Serve as SME for Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune, Security & Compliance). Drive M365 adoption and collaboration value across the business; respond to alerts and usage trends. AI & Automation Enablement Explore and implement AI tools that improve IT efficiency and service delivery. Partner with business units to identify AI opportunities in workflows, reporting, and support automation. Establish KPIs to measure AI adoption and impact on performance or cost reduction. Vendor & Subscription Management Manage vendor relationships, contracts, SLAs, and escalations for ISPs, managed services, cloud platforms, and enterprise applications. Oversee licensing and subscription compliance for Microsoft, Adobe Creative Cloud, SQL Server, Windows Server, and more. Ensure timely support renewals for Meraki, Palo Alto, and other OEMs. Procurement & Budget Alignment Track IT spend and align purchase activity with budget targets and refresh cycles. Proactively seek service improvements and cost-saving opportunities through vendor analysis. Requirements / Competencies Minimum 10 years of IT experience with at least 5 in IT operations or infrastructure leadership. Proven success in managing complex environments that include hybrid infrastructure, Microsoft 365, security platforms, and enterprise networking. Track record of effective change management, and operational governance. Hands-on expertise with Microsoft 365 admin center, Intune/Endpoint Manager, Exchange Online, and related PowerShell administration. Experience leading technical projects delivering on-time, scope and budget. Experience with security operations, vulnerability management, and compliance. Excellent communication skills with the ability to communicate across levels. Passion for proactive excellence, continuous improvement, and business-aligned IT service delivery. What You'll Get: Collaborative, innovation-driven environment with a global impact. Competitive compensation, comprehensive benefits, and professional growth opportunities Salary Range: Exempt / Salary with a range of $160,000.00 to $185,000.00 annually. Application Instructions: Interested candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role and relevant achievements. Additional Data: The position is onsite Monday through Friday in our Pico Rivera, CA office. Position does not offer relocation package. No remote work available for this position. Equal Opportunity Employer: Feit Electric is an equal opportunity employer. We encourage applications from all qualified individuals regardless of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Palantir Lead No of years' experience: 10+ years including 4+ years of Palantir experience Detailed job description - Skill Set: Expertise in Palantir Data Foundry, Ontology and Python knowledge. Must have experience with code repository and utility driven development Proficient with Transform API within Foundry Proficient with batch, real time use case realization in foundry using Pipeline builder Proficient with setting up source syncs, health checks and data expectations Must have Implementation experience with objects, links, actions, and functions in the Ontology Must have Ability to structure and relate data using the Object Data Layer. Ability to translate business requirements into operational workflows and user-driven applications Hands on Knowledge on Foundry's Ontology and data structures Build powerful applications by weaving together objects, links, and actions Understanding of layout principles and user experience to ensure applications are intuitive and visually appealing Ability to design dynamic and interactive workflows, leveraging Workshop's events system and layouts Implementing complex logic using custom Functions (e.g., Python, TypeScript) within Workshop widgets. Typescript knowledge is must required Recommend solutions to improve new and existing application solutions. Offer support by responding to system problems in a timely manner. Guidance to developers in preparing functional/technical specs to define reporting requirement and ETL process. Technical Skills Palantir Data Foundry, App dev, Type script and pyspark Utilities domain experience Possessing Palantir Foundry Data Engineer Certification is a plus Utility T&D Domain knowledge, Grid modernization Possessing past Palantir proven expertise in implementing mission critical production application is a must Data Modeling, Framework build on Ingestion, Audit, Logging and Reconciliation

Job Title: IT System -Infrastructure Technology Engineer Contract to hire is based in San Pedro, CA and its 100% onsite. Summary of Job Proven experience in Datacenter infrastructure management, CISCO and DELL infrastructure, Virtualization with VMWare. Good capability, understanding of systems infrastructure administration, configuration, licensing, deployment process and support. Experience with running automated patching process, management of infrastructure assets and firmware. Experience with Nutanix, with hyperconverged platforms is an advantage. Understanding of Continuous Improvement/LEAN/Six Sigma. Understanding of administrating DELL Tanzu stack, Kubernetes clusters and its virtualization. About the Role We are seeking an experienced System Administrator to join our IT Infrastructure team at our container terminal operations. This role is critical to maintaining and optimizing the technology systems that support our 24/7 port operations, ensuring high availability and performance of systems that enable cargo handling, vessel operations, and terminal management. Key Responsibilities Virtualization & Infrastructure Management Manage and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and related components Perform capacity planning, performance tuning, and optimization of virtualized infrastructure Deploy, configure, and troubleshoot virtual machines to support terminal operations Manage hyperconverged infrastructure platforms including vSAN deployments Support Nutanix environments and assist with expansion projects Server Administration Administer Windows Server environments (2016 through 2025), including Active Directory, DNS, DHCP, and Group Policy Manage and support Linux systems (Ubuntu and RHEL distributions) for various operational applications Implement security patches, updates, and configuration changes across server estate Monitor system performance and proactively address capacity and performance issues Storage & Infrastructure Manage SAN/NAS storage systems, including provisioning, monitoring, and capacity management Configure and maintain Fibre Channel and iSCSI storage connectivity for ESXi hosts and physical servers Troubleshoot storage performance issues and optimize storage network configurations Manage LUN provisioning, zoning, and multipathing configurations Support backup and disaster recovery solutions Work with Cisco UCS compute platforms for infrastructure deployments Participate in infrastructure refresh and upgrade projects Operational Support Provide Level 2/3 support for infrastructure-related incidents and service requests Participate in on-call rotation to support 24/7 terminal operations Document systems, procedures, and infrastructure configurations Collaborate with network, security, and application teams on integrated solutions Support disaster recovery planning and testing activities Required Qualifications 3-5 years of experience in system administration roles Strong hands-on experience with VMware vSphere (ESXi, vCenter) Proficiency with Windows Server administration (2016 or newer) Solid experience with Linux administration (Ubuntu and/or RHEL) Understanding of storage technologies including SAN/NAS concepts and protocols (Fibre Channel, iSCSI, NFS) Experience with scripting and automation (PowerShell, Bash, Python) Strong troubleshooting and problem-solving skills Excellent documentation practices Ability to work in a 24/7 operational environment with on-call responsibilities Preferred Qualifications Experience in maritime, logistics, or industrial/operational environments Hands-on experience with hyperconverged infrastructure (vSAN, Nutanix) Familiarity with Cisco UCS platform (UCS Manager, Fabric Interconnects) Experience with Fibre Channel switching and fabric management Knowledge of iSCSI best practices and performance tuning VMware VCP certification Red Hat Certified System Administrator (RHCSA) or similar Linux certification Experience with infrastructure monitoring tools Knowledge of container technologies (Docker, Kubernetes) Understanding of high-availability and disaster recovery design principles A reasonable, good faith estimate of the minimum and maximum base salary for this position is $170 K to $190 K per year Benefits: Comprehensive benefits including medical, dental, vision, disability, life and AD&D insurance, retirement savings with company match, paid parental and transitional leave, PTO, wellness programs, tuition reimbursement, adoption assistance, and an Employee Assistance Program-supporting colleagues and families across health, financial, and work-life needs. * The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws

Large community hospital looking to bring on Director Information Technology! As a strategic planning partner, the Director of IT will provide ongoing analysis and planning of information technology services, initiatives and implementation of change management relative to information systems, organization wide. Reports to the CEO. QUALIFICATIONS: Bachelor's degree in Business Administration, Computer Science, Information Systems, Business Administration or Hospital Management or related field. 2+ years of experience in hospital setting. 2+ years experience in IT healthcare administration/ management. Work with unified Exec Team in a large growing hospital; comprehensive, multi-specialty facility with breadth and diversity, "A" grade in Leapfrog. System conversion experience.

Employment Type: Perm/Direct-Hire Workplace Environment: Hybrid Industry: Non-profit Compensation: $80,000 - $100,000 Under the general direction of the IT Manager, the Systems Administrator provides support for the Agency's network, servers, desktops laptops and all peripherals. This includes Windows System Administration, Network Administration, Office 365 Administration as well as phone support and field support to users of microcomputers in a network environment using a ticketing and asset management system. DUTIES & RESPONSIBILITIES: Systems & Infrastructure Administration: Administer Windows Server 2019, Active Directory, DNS, DHCP, RADIUS, Group Policy, and CA Server. Manage VMware vSphere environments including ESXi hosts, vCenter, HA, DRS, and storage integration (NAS/SAN). Support and maintain Microsoft Terminal Server environment. Manage and maintain internal and external digital certificate operations. Automate tasks using PowerShell and scripting where applicable. Support backup and disaster recovery using Veeam. Configure and deploy NinjaOne Ticketing and RMM features for end-user and endpoint management. Networking & Security: Maintain system and email security, identify vulnerabilities, and implement mitigation strategies. Configure and manage O365 SSO using SAML, OAuth, and SCIM. Cloud Services & Backup: Administer Microsoft 365 and Azure: Teams, OneDrive, SharePoint, Exchange Online, PowerApps, Conditional Access, and Defender. Monitor and troubleshoot cloud services using Sentinel and subsystem-specific tools. Support backup and recovery using Barracuda's O365 cloud backup services. Technical Project Participation: Participates in IT projects such as Conditional Access design and implementation, Intune endpoint management policy implementation, SAN replacement, VMware upgrades, and similar projects. Works with 3rd party vendors for support and purchases. Technical Support & End-User Services: Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Provides end-user support for hardware, software, and network issues via phone, email, in-person, and remote access sessions. Troubleshoots and supports portable devices (laptops, tablets, phones). Manages network printers, including queue setup, hardware/software issue resolution, and user support. Creates and deploys master disk images for PC/laptop provisioning. Tracks work using NinjaOne ticketing system Creates and maintains technical documentation and end-user training materials. Professional & Personal Development: Stays current with IT trends and recommend hardware/software improvements. Participates in cross-training in other IT areas to support team flexibility and coverage. Other Duties: Communicates workflow and quality assurance concerns for IT leadership and affected personnel. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Displays sensitivity to the service population's cultural and socioeconomics characteristics. Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files. REQUIRED EXPERIENCE & SKILLS: Degree in Computer Science, Information Technology, Information Systems, ect. 7+ years of relevant experience in IT Systems, Network, Cloud Administration Hands-on experience configuring, managing, and maintaining Office 365 applications, including Teams, SharePoint Online, Exchange Online Prior experience implementing and managing Azure security tools such as Defender, Intune, Sentinel, MS Authenticator, and Purview Strong existing knowledge with VMware virtual infrastructures, including experience monitoring VMware logs and virtual machines and deep understanding of vSphere Strong working knowledge of network infrastructure, including Meraki wireless, switches, VLANs, firewalls, VPNs, and Layer 3 routing. Experience with Fortinet SD-WAN, VLANs, and VPNs would be a plus! Well-versed with ITSM and/or Help Desk ticketing systems (NinjaOne would be a plus!) Valid CA Driver's License and insurability on the agency's auto liability policy, or reliable transportation with required coverage. Ability to present technical information clearly to both technical and non-technical audiences. Excellent documentation, communication, and problem-solving skills. PREFERED/BONUS SKILLS & EXPERIENCE: Relevant Technology Certification (i.e., Microsoft, Azure, VMware, Cisco) Experience with Azure migrations and VMware & SAN upgrades Experience in creating policies, procedures, and documenting best practices for MS Office 365 applications and Azure Security tools Ability to perform automation tasks through scripting using PowerShell, Bash, or Python Familiarity with NIST, ISO, and HIPP compliance frameworks All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Salary Range: $100k to $115k About the Role We are looking for a skilled IT Systems Administrator to help maintain, secure, and optimize our IT infrastructure. In this role, you will be responsible for server and network operations, ERP infrastructure support, security and compliance, and automation initiatives that keep systems running reliably and securely. This is an excellent opportunity for a hands-on systems professional who enjoys solving complex problems, improving performance, and working cross-functionally in a fast-paced technical environment. What You'll Be Responsible For System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure Network Management: Ensure reliable and secure network operations including firewalls, VPNs, switches, and wireless access points ERP Infrastructure Support: Deploy and support backend infrastructure for ERP systems, including databases (e.g., MS SQL Server), application servers, and storage Security & Compliance: Implement security controls, patch management, vulnerability scanning, and ensure compliance with standards such as GDPR and SOC 2 Disaster Recovery & Backups: Design, test, and maintain disaster recovery plans and backup strategies to support business continuity User Support & Onboarding: Provide Tier 2/3 technical support, manage employee onboarding/offboarding, and maintain IT asset inventory Automation & Optimization: Develop scripts and automation (PowerShell, Bash, Python) to streamline administration and improve efficiency Monitoring & Reporting: Monitor system health and performance; produce reports on uptime, resource utilization, and security events Vendor Management: Coordinate with third-party vendors for hardware, software, and service support Core Competencies Strong problem-solving and troubleshooting skills High attention to detail in system configuration and documentation Effective collaboration and communication across technical and non-technical teams Adaptability in a changing technology landscape Strong security mindset and awareness of cybersecurity best practices What We're Looking For 3-5 years of experience as a Systems Administrator or in IT infrastructure support Hands-on experience supporting ERP environments (SAP, Oracle, NetSuite, Odoo, Microsoft Dynamics preferred) Experience maintaining high-availability environments (99.9%+ uptime) Proven success implementing security controls and supporting audits or vulnerability reduction Experience with automation, cloud migration, virtualization, or infrastructure modernization projects Technical Skills Windows Server and/or Linux administration Virtualization platforms: VMware, Hyper-V, KVM Networking: TCP/IP, DNS, DHCP, firewalls, VLANs Cloud platforms: Azure, AWS, or GCP Backup & recovery tools: Veeam, Acronis Monitoring tools: Zabbix, Nagios, PRTG, Datadog Education & Certifications Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) Preferred Certifications: Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ or Security+ VMware Certified Professional (VCP)

Hiring a Founding CTO (Equity-Based) Company: AirKitchenz Compensation: Equity-only (founding team role) Stage: VC-backed startup with an active product and engineering team AirKitchenz is a VC-backed startup, supported by early investors of Uber and Robinhood, building the marketplace that unlocks underutilized restaurant kitchens. Think of us as Airbnb for restaurant kitchens - helping restaurants generate new revenue from unused hours while enabling chefs, food entrepreneurs, and delivery brands to launch and expand without expensive build-outs or long-term leases. We are building a real product with real traction and an AI-first roadmap designed to scale nationally. The Role We are looking for a Founding Chief Technology Officer (CTO) to lead the technical vision and execution of AirKitchenz. This is a true CTO role, not an advisory or part-time position. You will: Own the entire technical strategy, architecture, and roadmap Lead and manage a team of engineers (existing and future) Make final decisions on system design, scalability, and infrastructure Drive AI strategy and implementation across the platform Work directly with the CEO and founding team on product and business strategy Represent the technology vision in investor and partner conversations Build systems that scale cleanly, securely, and efficiently Required Experience (Non-Negotiable) To be considered for this role, you must have: Prior experience as a CTO or equivalent senior technical leader Proven experience leading engineering teams Strong full-stack engineering background Deep experience with AI / ML systems, including: LLMs, APIs, and AI infrastructure Production-grade AI features Experience building and scaling marketplace or SaaS platforms (strong plus) This role is not for first-time CTOs. Compensation & Structure Equity-only compensation (no salary at this time) Founding team position with meaningful ownership Standard vesting schedule with a cliff Salary introduced as the company raises capital We are looking for someone who believes in the mission and wants to build long-term value, not short-term compensation. Why Join AirKitchenz Large, underserved market at the intersection of food, real estate, and logistics Backed by experienced early-stage investors Strong engineering foundation already in place AI-first product roadmap with real-world impact Opportunity to help build a category-defining company from the ground up How to Apply A brief introduction Your CTO experience Examples of AI-driven products or platforms you've built or led We're looking for a CTO who wants real ownership, real responsibility, and real impact.

Job Title: IT / Application Support Duration: 6-12 months (with potential to extend or become long-term) Type: Contract / Temporary Work Environment: Office-based, supporting engineering and technical teams Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance. Key Responsibilities: Provide technical support for desktop and laptop computers, printers, and other office hardware Support users with software and application issues Assist with onboarding/offboarding of employees from an IT perspective Maintain and manage IT inventory and documentation Respond to support requests in a timely and professional manner Benefits Offered: Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off. If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.

BCTG's direct client is looking for a Sr. Director IT, FICO Solution Architect. We are looking for a trailblazer of end-to-end solutions! You'll be steering the ship with a powerful vision for managing SAP architecture, design, and governance. Lead the charge in adopting cutting-edge Artificial Intelligence (AI) and automation technologies across the organization, collaborating with internal business leaders, IT, and external partners. Your mission? Supercharge employee productivity and tackle the electrifying challenges of our global supply chain. Ready to make an impact and ride the wave of innovation? The Impact You'll Make Develop and execute IT strategies related to SAP FICO ensuring alignment with financial and business objectives. Provide technology leadership and expertise to evaluate appropriate solutions and for software evaluations. Build and lead a global SAP FICO team within modules such as General Ledger, Accounts Receivable, Accounts Payable, Asset Accounting , Financial Supply Chain Management, Bank Communication Management, and Treasury Management, as well as their integration with other SAP Modules. Oversee the strategic planning, development, and implementation of SAP FICO applications to support business objectives. Deliver on large scale SAP transformational projects partnering with cross functional teams and adhering to the project timelines. Identify inefficient business processes and systems across finance and automate using digital solutions. Analyze business requirements, prioritize based on solution cost/benefit analysis, present to leadership, and lead successful implementation roadmap. Develop and maintain strong relationships with vendors and partners to delivery best in class solution that fit's and enables business requirements. Be an active member of the IT leadership team within the organization. Ensure that digital transformation roadmaps and strategies align with the overall organizational goals and objectives. Partner closely with end-to-end solution verticals to understand requirements and ensure no business risk, quality and deliver the project on budget and timeline. Who You Are Prefer a Bachelor's Degree in the field of -- Business or related technical degree More than 10 years of experience in an IT business applications organization. More than 7 years of experience in working with SAP FICO, analytics and integrations. Computer Skills Desired: Experience with SAP ECC/S4 in FICO area. Proven track record of leading SAP platform operations, hands on experience with S/4 implementations, stakeholder management skills, and a deep technical knowledge of the SAP ecosystem. Preferred Certifications: N/A Additional Knowledge or Skills to be Successful in this role: N/A This position has an estimated annual salary of $182,250 - $225,00.

Chief Technology Officer (CTO) Location: Full-time On-Site (CA) Type: Full-Time | Founding Team Opportunity Float is an early-stage aerospace company developing advanced airship systems for large-scale cargo applications. We are focused on solving hard aerospace problems and translating ambitious concepts into real, tested hardware. Our team is small, execution-driven, and building a new airship platform from first principles. The Role As Chief Technology Officer, you will own Float's technical vision and execution end-to-end. You will be responsible for defining system architecture, setting engineering priorities, and leading the development of Float's airship platform from early concepts through prototyping, testing, and production-intent designs. This is a hands-on leadership role for a deeply technical builder. You will work directly with early hardware, guide critical design tradeoffs, and build a high-caliber engineering team capable of executing in a complex, safety-critical aerospace environment. Responsibilities Own and define the overall technical architecture of Float's airship platform Lead the design, prototyping, and validation of flight-critical systems Drive system-level trade studies across structures, propulsion, energy, controls, and manufacturing Ensure designs balance performance, safety, manufacturability, and scalability Guide early prototype development, testing, and iteration with hands-on technical involvement Build, mentor, and lead a world-class engineering team Establish engineering standards, documentation, and review processes appropriate for an early-stage aerospace program Collaborate closely with company leadership on technical roadmap and execution strategy Interface selectively with partners, vendors, and regulatory stakeholders as needed (Note: External-facing responsibilities are focused on technical credibility and execution, not sales or marketing.) Qualifications MS or PHD in Aerospace, Mechanical, or Electrical Engineering. Deep experience in aerospace, systems engineering, or complex hardware platforms Proven track record taking hardware systems from concept through prototype and test Strong system-level thinking and engineering judgment across multiple disciplines Experience leading and scaling small, high-ownership engineering teams Comfortable operating in ambiguity and making decisions with incomplete data Bias toward execution, validation, and building real hardware Nice to Have Experience with experimental, unconventional, or large-scale aerospace platforms Background in energy, propulsion, avionics, or safety-critical systems Familiarity with manufacturing-scale hardware development Exposure to certification-aware or regulated design environments Prior experience at an aerospace startup, skunkworks program, or founding team Why Join Us This is a rare opportunity to shape the core engineering DNA of a company redefining how cargo moves across the planet. You'll take on meaningful responsibility early, build groundbreaking vehicles, and grow alongside a world-class team pioneering the future of sustainable air mobility.

The IT Desktop Support Specialist is a single point of contact for end users to receive both onsite and remote support within the organization's client computing environment. This role includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal performance. The position will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance. To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. Main Tasks And Responsibilities Technical Support Respond to and resolve technical support tickets in a timely and efficient manner. Provide support for desktops, laptops, printers, conference rooms systems, and other peripheral devices. Troubleshoot hardware, software, and network connectivity issues. User Assistance Assist employees with technical queries and guide them in using IT tools effectively. Set up new user accounts and configure systems for onboarding. Help Executives in setting up important conference calls via MS Teams or Zoom Maintenance & Upgrades Perform routine maintenance on computer systems and software. Install, configure, and update hardware and software as required. Conduct research on desktop products in support of procurement and development efforts. Evaluate and recommend products for acquisition. Documentation Maintain accurate records of support requests and resolutions in the ticketing system. Document technical procedures and user guides for common issues. Accurately document instances of desktop equipment or component failure, repair, installation, and disposal. Help maintain inventory recordkeeping of IT assets. Collaboration Escalate complex issues to senior IT staff or relevant departments when necessary. Work closely with team members to ensure IT systems meet user needs. Liaise with third-party support and PC equipment vendors. Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive. Minimum Qualifications Degree in Information Technology, Computer Science, or a related field, or equivalent experience. Minimum 4 years of experience in IT support or a related role in a small-to-med size office (25+ users/devices). Technical Skills Hands-on hardware troubleshooting experience. Knowledge of Windows and mac OS operating systems including mobile devices like Apple and Android. Familiarity with common office productivity and collaboration software (e.g., Office 365, Microsoft Office Suite, Google Workspace, MS Teams, Zoom). Knowledge of mobile device management and security solutions like Microsoft Intune and Defender. Understanding basic networking concepts (IP addressing, Wi-Fi troubleshooting). Knowledge of web conferencing solutions and how to operate and troubleshoot. Experience with helpdesk ticketing systems is a plus. Soft Skills Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Ability to conduct research into technology issues and products as required. Effective interpersonal skills and relationship-building skills. Strong written and oral communication skills. Ability to present ideas in a user-friendly language. Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Strong customer-service orientation.

IT Service Desk Analyst / Service Desk Support / IT Support Technician / IT Support Analyst /1st/2nd Support / 1st & 2nd Line Support / IT Technician Our client is a global leading high tech company: -Over 6,500 employees across 20+ offices; -Fast growing; -Cutting edge AR and VR technologies, 3D printing, etc. They are looking for an IT technician to join their US team: -Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF, -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA; -Building good relationship with 3rd party software/hardware vendors; -Documentations Initially 11 months full time contract till the end of 2025 with option to extend yearly. W2 employer contract offering $34.79 per hour (40 hours per week) plus contribution to medical plan and federal public holidays as PTOs. 5 days on site in Santa Monica (2772 Donald Douglas Loop N, Santa Monica, CA 90405) Requirements: -2 + years experience working as IT support/service desk; -Working knowledge in troubleshooting Linux (Red Hat) / Windows/ Mac OS X/Mac/Apple technologies -Storage Systems - Synology (nice to have) -3D printers (nice to have) -Excellent client facing and problem solving skills, creative thinking and sociable personality

Job Title: IT Services - Client Account Manager Industry: Managed Services Provider ) Salary Range: $108,000 - $112,000 The Client Services Manager focuses on the operational efficiency and technical excellence of service delivery, ensuring it is consistent, reliable, and cost-effective. In addition, this position focuses on helping customers achieve their goals and derive maximum value from a product or service to ensure long-term retention. Responsibilities: · Monitoring and managing day-to-day operations, project teams, and budgets · Build relationships understanding customer goals, and show customers how to use services to meet those goals · Strive to meet the service level agreements in place, and ensure the customer receives the service as promised · Strive to retain customers and expand revenue with each customer · Improve processes based on performance data and customer feedback · Anticipate customer needs and offer strategic guidance before issues arise Requirements: Experience in the following IT services:IT Helpdesk Service · Desktop and End-user Computing Technical Support · Network Monitoring & Management - e.g., SonicWall, Zscaler · M365 Services - Email, Teams, SharePoint, etc. · Server Management - on-premise - e.g., VMWare, and cloud - e.g., AWS and Azure infrastructure · Security Services - e.g., Endpoint Production (via CrowdStrike), End-User Awareness Training (via KnowBe4), MFA (via Duo), SOC/XDR/SEIM/SOAR (e.g., leveraging Arctic Wolk, QRadar, or Sentinel · Business Intelligence Services - e.g., using Power BI · App Development Services - either custom or with low-code platforms such as Kintone and Quickbase · System Integration Services - e.g., using Boomi and other iPaaS/ETL tools. · Ability to produce statements of work · Ability to create client proposals · Excellent oral and written communication skills · Ability to interact well with all levels of management and staff · Ability to be proactive and reactive depending on the situation at hand · Three or more years of experience in this field is required · College degree or equivalent experience is required Who we are Calance is a global IT Services firm specializing in end-to-end solutions for Development, Robotic Process Automation (RPA), Business Intelligence and Data Science, DevOps enablement, Managed Services, Security, Construction Management Software Integration and IT Staffing. Headquartered in Southern California with offices across US and India, our team has made a commitment to excellence for over 20+ years. At Calance, we pride ourselves on building long-lasting relationships - both with clients and with our team. This fosters a culture of trust and a commitment to creating high-quality, customer-oriented IT solutions, which is why we have seen a 90% client retention rate and successful long-term relationships with leading SMB and enterprise partners. With decades of extensive domain knowledge in technology solutions and exceptional customer support, the Calance team shares a passion for helping organizations achieve digital transformation and build streamlined IT infrastructure that supports their continued success. Our customized IT solutions empower organizations to hit their long-term business goals and lead their industry. We believe our long term relationship with employees is one our most valuable assets. At Calance we strive to build a culture where personal and professional growth are as important as customer growth and success. We often refer to Calance as a family - a family committed to sustainably growing businesses, driving client success, and working to ensure everyone in the family achieves their full potential. We offer generous compensation and a benefits package - which, coupled with an exceptional company culture, has resulted in most Calance team members staying with the company for over 7+ years. We also provide H1B work permits and permanent residency sponsorship. der-neutral, inclusive language.] Example: Determine and develop user requirements for systems in production, to ensure maximum usability Qualifications [Some qualifications you may want to include are Skills, Education, Experience, or Certifications.] Example: Excellent verbal and written communication skills

Hours: Full Time (Contract to Hire) The role Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs. What you'll do Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules. Combines core IT operations with hands-on support for live events and broadcast environments. Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems. Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms. Install, configure, and maintain hardware and software across onsite environments. Ensure network and endpoint security, including patching, access control, encryption, and monitoring. Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.). Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments. Maintain asset inventories and ensure timely provisioning of equipment. Develop and document IT processes, SOPs, and system configurations. Provide onsite hands-on support for escalated tickets and urgent operational issues. Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs. What you'll bring Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred) Expertise with Windows, mac OS, and cloud-based admin environments Experience managing identity management platforms (Okta, Azure AD, Google Workspace) Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management Experience supporting production, studio, or hardware-intensive teams a plus Outstanding attention to detail Excellent communication skills and ability to operate with urgency in a fast-paced environment We'll be extra pumped if you have Experience in tech, media, SaaS, gaming, or immersive environments AV/production network experience (NDI, Dante, broadcast systems) Experience with cloud networking (AWS, Azure, GCP) Certifications such as CCNA/CCNP, Network+, Security+, or equivalent Experience supporting hardware used in XR, AI, or 3D production workflows Our Culture Impact: Play a crucial role in our growth journey. Culture: Join a vibrant team valuing creativity and collaboration. Growth: Thrive in a fast-paced, dynamic environment. Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits. Ready to shape our future? Apply now and be part of something extraordinary! We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes. Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience. CCPA Notice for California Job Candidates: Please review our CCPA notice at ***************************************************************** The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.

Technical Lead - Agile, Scrum, SaaS, PaaS Responsibilities will include: Coordinate with project managers to develop budgets and timelines Oversee the design, testing, and deployment processes Intervene when development is behind schedule Coordinate and Organize Dev Work Keep the backlog clean, scoped, and prioritized Help define sprint goals and ensure tasks are realistically sized Translate stakeholder requests into clear action items Own QA and Delivery Hygiene - QA features before launch and coordinate testing Log bugs, verify fixes, and handle regressions quickly Keep track of what's released, what's blocked, and what's broken Execute Lightweight Technical Work Skillset: Bachelor's Degree or equivalent Minimum of 8 years of experience managing highly complex technical projects involving large teams Agile Scrum Master Certification preferred 2 years of Agile Scrum Master experience preferred Preferred to have industry knowledge to support the design and/or vendor product selection to solve corporate wide issues or enhancements Must be extremely knowledgeable in project management tools and techniques Superior verbal and written communication skills with excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information Excellent understanding of SaaS/PaaS technology components and their deployment. Excellent project management skills, including planning, tracking, and reporting. Ability to collaborate effectively with cross-functional teams and stakeholders. Strong problem-solving skills and the ability to mitigate risks effectively. Experience in maintaining strategic alliances with technology partners. Excellent communication skills, both written and verbal. Ability to lead and motivate technical teams to achieve project goals.

Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central) Employment type: Contract to hire The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations. Key Responsibilities: Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.). Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements. Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central. Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations. Lead or support ERP upgrade and migration projects, including data validation and user training. Ensure compliance with internal controls and financial reporting standards. Document system configurations, workflows, and procedures. Provide end-user support and training for financial modules and related applications. Qualifications: Bachelor's degree in computer science, Information Systems, Finance, or related field. 5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules. Strong understanding of financial processes and accounting principles. Experience with AL programming, C/AL, and extensions development. Familiarity with Power BI, Jet Reports, or other reporting tools is a plus. Excellent problem-solving, communication, and project management skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax). Knowledge of cloud-based ERP deployments and Microsoft Azure. CPA or accounting certification is a plus but not required.

We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment

We're looking for an experienced Enterprise Network Systems Administrator (ENSA) to help design, maintain, and secure enterprise-wide network infrastructure. This role works under the direction of a Principal Network Systems Administrator (PNSA) and plays a critical role in aligning network operations with business goals. If you believe networks should be rock-solid, secure, and quietly brilliant-this one's for you. What You'll Do As an ENSA, you'll be responsible for the health, security, and performance of enterprise networks, including: Managing and maintaining enterprise computer systems and network infrastructure Installing, configuring, and troubleshooting hardware and software Supporting and enhancing cybersecurity measures Monitoring network performance and resolving issues proactively Maintaining systems including VPNs, routers, mainframes, and physical network hardware Updating virus protection and security tools to safeguard data and communications Collaborating with IT teams and business users to identify system needs and resolve issues Supporting end users, including training and documentation where needed Creating user guides and instruction manuals for network usage In short: you keep the digital highways open, safe, and fast. Required Skills & Experience Experience 5+ years of broad experience with networking services and protocols 3+ years (within the last 4 years) as a Network Systems Administrator or similar role 2+ years (within the last 4 years) in a security monitoring role Education Bachelor's degree in IT, Computer Science, or a related field (Equivalent experience may substitute on a year-for-year basis) Core Competencies Customer service & stakeholder communication Problem-solving, critical thinking, and decision-making Project management, risk management, and quality assurance Configuration, data, and information management IT architecture, performance assessment, and technology planning Technical Skills Experience with tools and platforms such as: Cisco ATA, ACI, APIC, Prime, VoIP Call Manager CACTI, eCloud, Elastic Search, ITM, Open NMS nGenius, NetScout, SCOM, UTR McAfee, MVISION StruxureWare, SecureWorks WAF Wireshark, Web CTRL Preferred Skills WiFi (802.11) deployments Cisco controller-based wireless solutions Meraki technologies

Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace. Objectives of this role Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects and solutions within the larger business initiative Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace Work with internal and external partners to communicate project status, activities, and achievements Responsibilities Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action. Required skills and qualifications: Proven success in an IT role A bachelor's degree in information technology and 4-6 years of experience. Strong Windows Server Administration experience / Linux Administration experience a plus Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP Experience managing cloud infrastructure Professional certifications preferred Experience with Office 365 Administration Experience using PowerShell scripting and automation preferred. Ability to lift 50 or more pounds The base pay range for this role is between $80,000 and $110,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position. Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!