Information Technology Manager Jobs in Garland, TX

This position will prepare, calculate, and input specialty and exemption pay including shift diff, overtime, ECB, acting pay, specialized unit, and other pay as indicated. This role requires a high level of organizational skills and keen attention to detail. Qualifications: Working knowledge of Kronos Telestaff, Dimension/Workforce Manager (WFM), and similar UKG products highly preferred. Experience working in a highly structured payroll environment where reasoning skills are valued, and have a thorough understanding of military time Proficient in Microsoft Office 365 (Word, Excel, Outlook, Publisher and PowerPoint) High level of organizational skills Ability to perform research and analyze governing rules, regulations, and contracts that apply to police payroll situations Prefer to consider candidates who have not been terminated from their most recent position. Experience: Experience with PeopleSoft, SAP, ADP, Ceridian, Kronos/Telestaff or other similar payroll software Experience with preparing, calculating, and inputting specialty and exception pay - including shift differential, overtime emergency call back, acting pay, specialized unit, and other pay as required Experience with analyzing reports for adjustments and errors, including validation reports, and variance reports Interviews: Virtual This is a long-term contract opportunity for an Hybrid role and is required to be in Fort Worth, TX. No sponsorship can be provided. Candidates must be able to pass a background check. If this interests you, please send your resume to ***************************** Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and disability status.

Midsize national law firm is seeking a Director of Information Technology for their Dallas location. This is a sophisticated law firm with hundreds of employees. They handle high level work for major clients and are considered leaders in their practice area(s). Position description below. Excellent salary (up to $325,000 or more - depending on the candidate), plus bonus, excellent benefits, PTO, and culture. You will have all the necessary tools at your disposal to handle this role. Responsible for all technology utilized by the Firm, including systems for information, voice & video all firm offices and colocation facility. Management of a staff including areas of:helpdesk, technician, network engineering, litigation support, training, business graphics & project management roles. Development & application of information technologies like voice over IP telephony, video conferencing, MPLS wide area networking, WAN optimization, de-duplication, data & server virtualization, file, web, email, database & specialty servers to the business of the Firm. Essential Duties: Determine future course for Firm for information, video and voice platforms. Design & manage security solutions. Oversee the configuration & administration of technology systems. Oversee the design, upgrading, configuration, maintenance and troubleshooting of voice over IP telephony systems, including voice gateways, voicemail & phone switch hardware & software. Oversee the design, upgrading, configuration, maintenance and troubleshooting of virtualization platforms for server & desktops; including storage area networks. Network design and capacity planning, including LAN, WAN, carrier and vendor relationships. Messaging system design and implementation, including outsourcing evaluation, upgrade planning & implementation and administration. Conduct research on technology products, services, protocols and standards in support of network procurement and development efforts. Interact and negotiate with vendors, outsourcers and contractors to secure technology products and services. Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use and disaster recovery. Work with the Firm and other technical staff to establish & maintain service level agreements for IT delivery, availability & uptime. Perform IT security audits, acting as Firm's security administrator and advise the Executive Director of potential security threats and lapses. Provide guidance & knowledge transfer, when appropriate, to other members of the IT Department. Knowledge/Skills/Abilities: Extensive expertise in the legal technology environment and significant experience in the application of information technology to non-law firm environments. Broad expertise in the law firm technology field and in the application of information technology for the legal environment. Advanced technical knowledge encompassing a broad range of technologies, protocols and standards. Significant knowledge of messaging system, practices and protocols and their role in the Firm's IT infrastructure. Solid understanding of the Firm's goals and objectives. Knowledge of applicable data privacy practices and laws. Skills: Strong written and oral communication skills. Strong interpersonal skills. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving skills. Strong customer service orientation. Ability to: Conduct research into networking issues and products as required. Present ideas in user-friendly language. Effectively prioritize and execute tasks in a high-pressure environment for self and other staff members. Communicate effectively with staff, both technical & non-technical. Interact smoothly with attorneys, management & legal staff. Experience Requirement: Experience leading a team-oriented, collaborative group. Comfort in a role that is at the top of the Firm's technical expertise hierarchy. Education: 4 year college or university degree, in the field of computer science or business computing and/or 10+ years equivalent work experience. Working Conditions: Availability after Firm hours as required. Travel between Firm's offices and trial locations. Office environment. There may be stressful conditions due to workloads and/or deadlines.

This outstanding health system in the Dallas, TX area is actively searching for an Enterprise Applications Director to become a part of an amazing health system and help a fabulous community. The Director of Information Systems will help this health system that is rapidly growing, while leading the IT department. The Director of Information Systems will push to ensure that the the hospital is meeting customer expectations with the help of a dedicated team. The Enterprise Applications Director will work closely with the CIO and other IT leadership to ensure that the hospital is protected against cyber threats . They will also have to ensure that protocols are being followed. The Director of Information Systems will have entertainment and dining options for everyone to enjoy. No matter if you are looking for family activities or opting for a solo adventure, Dallas offers plenty of activities- professional sports, aquariums, museums, vast outdoor space and great weather to enjoy year round! Outside of leading your team, the Director of Information Systems can take part in the local and international cuisines of this diverse city that has been serving as a culinary hub for generations. This city truly has everything you desire. The Enterprise Applications Director will serve the important mission, vision, and values of this health system. The individual will work in a challenging and rewarding role, while maintaining the organization's commitment to the community. The Enterprise Applications Director will be rewarded with a competitive compensation and generous benefits package.

MN8 Energy is one of the largest independent solar energy and energy storage owner-operators in the U.S., serving enterprise customers with clean energy and complementary solutions, such as battery storage and EV Charging, to enable an electrified, decarbonized world. Originally founded inside of Goldman Sachs in 2017, our fleet has grown to nearly 3-gigawatts of solar, including 850 projects across 27 states, and over 270 megawatts of battery storage projects, with each project tailored to achieve the bold decarbonization targets and goals of our more than 200 blue-chip customers. MN8 is headquartered in New York with offices in Boca Raton, Florida and Madrid. ABOUT THE POSITION: The Onsite Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance. The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required. As the On-Site Support Technician, you will: Onsite break/fix support (laptops/multifunction printers/videoconference room equipment/mobile devices). Ongoing operational responsibilities for defined solutions. Perform technical, administrative, and support work in the installation and operation of new and existing PC systems. Execute defined client computing lifecycle processes. Manage the lifecycle of devices (monitors, keyboards, mice, etc.) and IT equipment (laptops, printer, among others) Maintain local inventory and standard procedures up to date Troubleshoot, assist, and work with other IT team members to resolve user support issues. Follow and promote defined ticket management procedures including the use of standard ticket management tools. Work as part of a team to deploy defined technology solutions to physical location and business users. Participate in project teams that improve IT and business operations. Manage 3rd party support when needed Provide user training when necessary. Our ideal candidate will have: Bachelor's or associate's degree in IT related field or equivalent years of experience in IT. Minimum 3 years job experience in IT Strong communication skills Problem solving skills Broad technical IT knowledge and awareness of industry trends Advanced troubleshooting skills Relationship management and conflict resolution management Microsoft Windows Operating Systems (Windows 10, Windows 11) Microsoft Office Suites (365) Microsoft Software (SharePoint, Teams, Project, Visio) Microsoft Intune PC Hardware troubleshooting Printer Desktop/Multifunction Advance knowledge of English How we set you up for success: At MN8, we cultivate a culture of equity, through transparency and accessibility, where everyone thrives. We know our most valuable resource is our people. That's why we offer the following benefits. By investing in you, we know we are investing in the clean energy of tomorrow. Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire Paid Time Off Paid holidays and floating holidays 401(k) with competitive employer match Hybrid work schedule including a “work from anywhere” allocation Parental leave MN8 Energy is an Equal Opportunity Employer and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status

Job Title: IT Infrastructure Manager / Senior Manager The IT Infrastructure Manager will be responsible for managing the performance, hardware and software on physical and virtual servers hosting various applications, and for the day-to-day IT operations and infrastructure for a Manufacturing company with multiple plants and offices across the continental US. This individual will need to be very hands-on, particularly in the beginning, but able to provide tactical and strategic direction as needed. Hands-on technical responsibilities on both the Network and Server side (Wintel) and management and collaboration with a team of MSP partners and MSSP partners for Security operations. Primary office location in the Dallas DFW area. Occasional travel (about 10%) to locations in the Midwest. Job Responsibilities: Serve as hands-on technical lead, particularly in Networking areas while also managing local staff and oversee global contractors/managed services IT staff as well as any 3rd party IT partners Should excel at partnering with multiple Managed Services Providers (MSPs) and possess solid strategic planning, architecture and design skills Work with Telecom Expense Management (TEM) provider to manage wirelines and wireless telecommunications Work with Managed XDR and Managed SIEM security providers to maintain a strong cyber security posture Develop and update security, operations, and infrastructure policies, as needed Responsible for overall infrastructure strategy, design, engineering, architecture, security and maintenance of a global infrastructure environment and for creating standard policies and procedures. Present recommendations clearly and understandably to senior management. Manage and lead the effort to support and advance the migration of all global systems and infrastructure to Cloud (especially O365 and Microsoft Azure) environment. Directing and institutionalizing the effort to maintain application and server performance through policy implementation, monitoring processes, optimization policies, virtualization, and working with MSP providers and both development and operations teams. Create multiple policies and procedures on areas of best practice around equipment use, application use, change management, and incident management, as well as ensuring compliance. Manage the performance, hardware and software on physical and virtual servers hosting various applications, and for the day to day operations and development of infrastructure for the company. Ensure quality network and server/storage deployments through scripted processes Define compliance policies for all hardware and operating systems in the data center environments. Responsible for laying down strategy for Cloud Backups, Business Continuity, Disaster Recovery. Plan and manage Infrastructure projects from conception to completion. Assist in defining and managing IT Infrastructure and Telecom budget Job Requirements: 5+ years of overall hands-on technical management experience on the IT Operations, Networking, Systems/ Server and O365. The ideal candidate will have experience with the following areas: Storage, VMware, Network (CISCO), SD-WAN/SASE, Active Directory, Windows, Messaging, Exchange, Database (SQL Server), Cloud (O365, Azure) Microsoft O365 and Azure Cloud Administration Networking (CISCO); firewalls/VPN/Experience in working with ISP/WAN/SD-WAN Servers: Windows VMWare, Backup: Veeam Windows: Active Directory; Group Policy/GPO deployment; SQL Server; Patch Management Strong leadership experience, including personnel and budget management, policy definition and implementation, strategy, design & execution Excellent interpersonal and communication skills to interact with a variety of technical and non-technical teams in an effective manner and partners Certifications desirable but not required: o Microsoft Certified System Engineer (MCSE) certifications in Windows 2008 or Windows 2012; and Cloud Platform & Infrastructure. Certifications like CompTIA Network+ and CompTIA Security+ o Cisco network and technologies, CCNA(P), CCIE. ITIL/PMP Certification; expertise designing and implementing Global Infrastructure Solutions and project management experience TOGAF Architecture Certification OTHER: Type: Perm Salary Employee Pay: Base plus bonus plus benefits package Location: onsite 5x a week in office in Dallas, TX 75261 travel: 10% within USA

The IT System Administrator ensures the continuous operation, security, and optimization of the company's IT infrastructure. This role encompasses daily operational support, infrastructure maintenance, network management, Wi-Fi and internet services, system operations, backup processes, and support for IT project implementations. The role also involves budget planning, adherence to ITIL and corporate standards, and providing comprehensive IT support services for The Apparel Group. Duties and Responsibilities Infrastructure Maintenance and Support Maintain and support servers, storage, Nutanix infrastructure, network devices, and related hardware/software. Manage and maintain Windows Active Directory (AD), including user account management, Group Policy, and permissions. Oversee DHCP and DNS Server configurations to ensure seamless network connectivity. Administer VPN solutions to provide secure remote access for employees. Implement and follow asset inventory processes to ensure accurate tracking of IT resources. Network, Wi-Fi, and Firewall Management Manage network configurations, including LAN, WAN, and Wi-Fi, with knowledge of Juniper MIST for Wi-Fi systems. Monitor and troubleshoot network performance and connectivity issues, with a solid understanding of Cisco switches. Configure and manage Palo Alto firewalls to ensure network security and control access to resources. Collaborate with network and security vendors for any hardware upgrades, repairs, or configuration adjustments as needed. System Operations and Backup Management Administer daily operations across all system environments (Windows, Linux, virtualization platforms). Implement and maintain robust backup processes for data protection and recovery, adhering to company standards. Support Nutanix infrastructure management, including monitoring, maintenance, and optimization. Warehouse Operations Support Manage IT equipment for warehouse operations, including tablets, Zebra tablets, and printers. Oversee tablet and printer configurations, maintenance, and troubleshooting to ensure smooth warehouse operations. Coordinate with warehouse teams to support device usage and resolve any technical issues promptly. IT Support Services for TAG and New York Office Provide IT support services to ensure efficient operations and troubleshoot issues for The Apparel Group offices. Ensure that all IT services for The Apparel Group, and maintain consistent support for systems, applications, and network requirements. Internet and Communication Services Oversee internet connectivity, ensuring a stable and secure connection across the organization. Support telephony systems and other communication tools for seamless connectivity. Project Assistance and Budget Management Assist in planning and executing IT infrastructure projects according to management requirements. Participate in budgeting and financial planning for IT resources, with a focus on cost control and optimization. Follow ITIL processes and TAL standard procedures in all project planning and execution phases. Adherence to ITIL and TAL Standards Follow ITIL best practices for incident, problem, change, and asset management to ensure consistent service delivery. Ensure that TAG operations and IT practices align with TAL standards, maintaining compliance in all IT operations and projects. Required Knowledge, Skills, and Abilities Technical Proficiency: Expertise in Windows Active Directory, DHCP, DNS Server, VPN, Juniper MIST Wi-Fi, Cisco switches, Palo Alto firewalls, and warehouse device management (tablets, Zebra tablets, printers). ITIL Knowledge: Familiarity with ITIL processes and how to apply them in daily operations. Backup and Recovery: Proficiency in data backup strategies, recovery protocols, and storage management. Budget Management: Experience in IT budgeting and cost optimization. Problem-Solving: Skilled in troubleshooting and resolving complex IT and device issues. Communication: Strong skills for collaboration and user support. Education and Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 3-5 years of experience in system administration, network management, Windows Active Directory, and Nutanix infrastructure. Certifications (preferred): ITIL Foundation, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), Cisco Certified Network Associate (CCNA). Travel Some travel required within the United States. Less than 25%.

Responsibilities: · Design, implement, and maintain Intune policies and configurations for iOS, Android, mac OS, and Windows devices. · Troubleshoot and resolve complex Intune-related issues, including device enrollment, app deployment, compliance policies, and connectivity problems. · Develop and maintain Intune infrastructure, including connectors, co-management, and integration with other IT systems. · Conduct regular audits and assessments of Intune environment to identify and mitigate security risks. · Provide technical guidance and support to end-users and other IT teams on Intune-related matters. · Stay current on the latest Intune features, best practices, and security threats. · Participate in projects related to mobile device management and security. · Contribute to the development and improvement of internal processes and documentation. · MDM: End to end knowledge on Intune/Endpoint Manager Admin Centre Console. · Systems Administration for Components installed in Customer environment like: o Application Proxy Connector · Mobile Content Management o OneDrive & SharePoint Management · Experience in Enterprise Mobility Security features covered under Modern workplace offering: o Mobile device management - Intune o Data security o Windows 10, Desktop virtualization o Windows Autopilot Setup & Provisioning · Knowledge of Microsoft 365 Identity & Access Management o AD integration for AD Connect o Conditional Access o Information Protect o Data Loss Prevention o Data Encryption · Experience in customer support, product support, IT Admin Support, consulting, or solutions architect or systems development. · Providing pre-sales technical / architectural support and driving successful user adoption · Technical experience with Microsoft 365 security (Windows Defender/Advanced Threat Protection, Security and Compliance Centre, EMS suite · Maintain and update the Security Hardening parameters for installed On-Prem or Customer cloud tenant. · Responsible for service administration and Corporate Accounts maintenance like: o APNs service account o Google Enterprise Account o SSL Provider Account o Apple Business Manager · Understanding on the Network requirement for the components installed On-Prem or Customer cloud tenant. · Enforce MAM policies and procedures in the Intune environment. · Mobile Application Management or MAM o Allow/block/quarantine access to blacklisted applications. o Application packaging via Intune App Wrapper o Application Deployment via Intune on Win10/11 Devices o Should have knowledge on VPP application management. o Provide support for publishing applications into the Company Portal catalog and help deployment of those applications. o Should have expertise on Application Deploy, Upgrades and Application removal on all major platforms. o Monitor for application compliance and configure auto enforcement policy to fix. · Provide a platform for Mobile device environment including coordination with third parties and other teams within client ecosystem as needed. · Distribute Software and apps “over -the air” on all platforms & OS. · Mobile Device Management or MDM o Manage and maintain MDM platform and underlying infrastructure: o Manage legacy infrastructure in compliance with MDM solutions. o Manage cloud changes, manage certificate/PKI Management o BYOD, Wifi Certificates & VPN o Modern Authentication · Enable employee self-activation of corporate and BYODs. · Provide services for real time cost management (License Harvesting) and policy enforcement · Optimize mobile carrier plan according to use requirements, user profile studies and standards and policies. · Provide device alerts and warnings for overages and roaming (If telecom polices are enforced). · Provide authorized employees secure access to approved third party and private applications · MIM Provide ability to enforce security and policy through role-based models. · Provide self-service to enrol devices with authentication for secure provisioning · Contribute to MDM capabilities development and improvement for a Persona Orientation Model · Be a mentor and work with other vendors and on-site vendors that support the MDM, Microsoft Office 365, and telecommunication systems. · Respond to requests from internal and authorized external business units in a timely manner. · Prioritize and execute tasks in a time-sensitive environment. · Ability and desire to conduct research and resolve tickets from the end user community for mobile device issues and new products. · Work with a team of engineers to plan, design, develop, build and deploy new MDM solutions of different dept. within the customer network.

We need someone who loves leveraging technology to solve business problems and enjoys being hands on while also leading people. This opportunity is a great growth opportunity for someone who wants to transform a company and an industry. PPAI is the trade association for the 26-billion-dollar promotional products industry and this position will be a visible position to lead digital transformation for the entire industry. Essential Functions and Primary Duties 1. Lead significant internal change of systems and approaches to leveraging technology. 2. Understanding existing systems, ability to identify and lead the implementation of streamlined systems. 3. Work closely with others on the leadership team to identify, prioritize, and execute plans. 4. Lead and facilitate industry technology approach. 5. Oversee all digital components and strategy. 6. Map business processes. 7. Oversee web strategy and product development efforts. 8. Develop and manage budgets for technology projects. 9. Ensure security, compliance, and risk management for all IT systems. 10. Foster cross-departmental collaboration to ensure technology alignment with organizational goals. Skills/Experience Required 1. Bachelor's degree or higher in a related field such as computer science, information technology or information systems. 2. Demonstrated ability to understand business needs and translate them into effective technology solutions. 3. Proven hands-on leadership experience, with a track record of leading teams while actively contributing to project success. 4. Exceptional time management skills, able to prioritize tasks and meet deadlines in a fast-paced environment. 5. Self-starter with a proactive approach to problem-solving and the ability to drive initiatives with minimal supervision. 6. Strong attention to detail and a commitment to ensuring the accuracy and quality of all deliverables. 7. Proficient understanding of computer programming and software development practices. 8. In-depth knowledge of databases, and data transport mechanisms, including APIs and XML. 9. Extensive experience in technology leadership, with a demonstrated ability to manage IT teams and influence technology strategy. 10. Strong communication skills, with the ability to effectively collaborate with cross-functional teams, leadership, and external stakeholders to drive technology initiatives and business outcomes.

Our telecommunications client is seeking a ServiceNow FinOps SME to join their team. About the Role: We are seeking a highly skilled and motivated ServiceNow FinOps SME to join our team. The ideal candidate will have a strong background in ServiceNow development, experience with Nicus, and a solid understanding of financial operations within the ServiceNow platform. This role requires a self-starter who can work independently with minimal supervision. Key Responsibilities: Develop and maintain ServiceNow applications and modules, with a focus on FinOps. Integrate Nicus with ServiceNow to enhance financial operations capabilities. Collaborate with finance teams to understand and implement financial processes within ServiceNow. Ensure seamless integration and functionality of systems with ServiceNow. Provide technical support and troubleshooting for ServiceNow FinOps applications. Stay updated with the latest developments in ServiceNow and FinOps technologies. Required Skills and Qualifications: Proven experience in ServiceNow development. Hands-on experience with Nicus. Strong background in financial operations within the ServiceNow platform. Solid understanding of finance principles and practices. Familiarity with AT&T systems. Excellent problem-solving skills and attention to detail. Ability to work independently and manage multiple tasks simultaneously. Preferred Qualifications: ServiceNow certification(s). Experience in a similar role within the telecommunications industry. Strong communication and interpersonal skills.

BCT has partnered with a leading Dallas manufacturing and distributing company to identify an experienced Senior IT Compliance Analyst for their team to spearhead internal control testing, audits, monitoring/management, and risk management. This position also assists in maintaining and developing appropriate policies, procedures, and documentation to maintain compliance with established, as well as new controls. This is a direct-hire position located in Dallas, TX. SALARY PAY: Up to $100k depending on candidate's experience, etc. WELLNESS/FLEXIBILITY: This client offers a hybrid work 4 days onsite 1 day remote. Promoting a healthy work/life balance. They also offer a competitive Wellness Plan: Coverage begins on 1st day of employment Eligible to enroll in 401K on 1st day 100% company paid Life, AD&D, and LTD insurance Internal online technical training Tons of career growth potential Responsibilities: Manage quarterly and annual IT testing for internal and external audits, risk assessments, and policy compliance. Lead preparation for quarterly and annual IT testing activities. Conduct IT Compliance training sessions to prepare for IT assessments. Collaborate with Internal Audit and External Audit during the SOX lifecycle on assigned processes (e.g., IT General Controls, IT Application Controls). Work closely with the IT Management on compliance-related concerns, IT control deficiencies, and present findings, and collaborate on remediation. Ensure prompt turnarounds by supporting internal and external audit requests. Develop IT documentation for IT internal controls in consultation with IT, including IT process narratives, process flows, and documented control actions. Establish and sustain governance tools for risk and compliance to support IT compliance activities. Ensure compliance with the IT frameworks by helping IT control owners implement and validate controls for the processes of access management, release management, change management, and vendor management. Collaborate with control owners to ensure controls are actively managed and monitored throughout the year. Continuous improvement of the SOX program to become more efficient and effective. Requirements: Bachelor's degree in business management, information technology, or a related field required. 7+ years' experience in IT Compliance, IT Audit, or related technical and professional experience, preferably in process manufacturing industry. Experience with SOX compliance and IT General Controls (ITGCs), IT Application Controls (ITACs), SOC, and NIST. Relevant certifications (CISA, CISSP, or equivalent) preferred. Project management and Organizational skills. Apply now! CP#8432

Sr. IT Security Compliance Analyst Leading Central North Dallas company has an immediate need for a Sr. IT Security Compliance Analyst. This role will develop, implement and audit IT security governance and risk management functions to ensure compliance with established internal controls, regulatory and legal requirements, policies, and standards. Requirements include: 4 plus years of IT SOX Compliance or audit experience Must be proficient in advanced Microsoft Excel Experience with IT GRC (Government Risk Compliance) and Risk Management Experience with NIST CSF Must have good communication skills and the ability to interact and communicate effectively with multiple teams in the company Responsibilities include: Developing and administering compliance reviews, including user access reviews and security activity reviews, to evaluate the effectiveness of general controls and operating processes. Conduct regular reviews of elevated access accounts and segregation of duties. Monitor, update, and report metrics related to compliance-related controls effectiveness. Assist in the determination of gaps in system design or controls. Provide recommendations for remediation and implementation of migrating controls. Execute compliance/audit activities assigned in relation to Sarbanes Oxley (SOX), IT Control Framework, Payment Card Industries (PCI), relevant cybersecurity frameworks, and other regulatory and/or compliance requirements. Produce appropriate artifacts including documents, presentations, and remediation plans. Company offers exceptional benefits and great opportunity for growth. This is a full time onsite role and not available for C2C. Candidates must be able to obtain an TSA Pre-check clearance and be a US Citizen or Green card holder.

Job Title: IT Support Technician (1-3 Years Experience) Employment Type: Full-Time (In-Office) Experience Required: 1-3 Years in an MSP Environment ________________________________________ About The Core Technology Group The Core Technology Group is a growing and emerging Managed Service Provider (MSP) headquartered in Houston, Texas, with a strong presence in the Dallas area for over 12 years. We are dedicated to delivering innovative IT solutions to businesses of all sizes. As a company on the rise, we offer a dynamic environment where team members can grow their skills, make an impact, and be part of a collaborative and supportive team. About the Role We are seeking a motivated and detail-oriented IT Support Technician with 1-3 years of experience in an MSP environment. This is an in-office position, and the successful candidate will be expected to report to our Frisco office daily. The ideal candidate is customer-focused, tech-savvy, and eager to contribute to a team supporting diverse IT infrastructures and helping clients thrive through technology. Key Responsibilities Serve as the first point of contact for customers via phone or email to provide technical assistance. Perform remote and onsite troubleshooting using diagnostic techniques and targeted questioning. Identify optimal solutions for issues based on customer details and technical expertise. Guide customers through the problem-solving process with clear communication. Escalate unresolved issues to higher-level support teams as necessary. Provide accurate information regarding IT products and services. Document events and issues in ticketing software and maintain centralized documentation. Follow up with customers to update their status and ensure resolution satisfaction. Relay customer feedback or suggestions to internal teams for process improvement. Recommend and implement enhancements to troubleshooting procedures. Install, configure, and maintain hardware, software, and network infrastructure components. Ensure antivirus software is up to date and perform routine security checks. Conduct preventative maintenance on workstations, printers, and peripherals. Requirements Proficiency with Microsoft applications (e.g., SharePoint, Teams, Outlook). Understanding of network infrastructure, including servers, firewalls, switches, and access points (APs). Proven experience in a service desk or technical support role, preferably in an MSP environment. Technical aptitude with knowledge of office automation tools, databases, and remote support solutions. Strong understanding of computer systems, mobile devices, and related technologies. Ability to diagnose and resolve basic technical issues effectively. Excellent verbal and written communication skills. A customer-oriented, calm, and professional demeanor. Commitment to upholding company values and providing exceptional customer experience. Why Join The Core Technology Group? Be part of a growing and innovative MSP with headquarters in Houston, Texas, and a strong presence in Dallas. Work in a collaborative and growth-focused environment. Develop your skills by supporting diverse IT systems and client environments. Enjoy a competitive salary and benefits package. Thrive in a structured, in-office setting, fostering teamwork and collaboration. To Apply: If you're ready to take the next step in your IT career and join a company that values teamwork and innovation, we'd love to hear from you. Click ************************ to submit your application and become part of The Core Technology Group!

We are a growing Managed and Cloud Services Provider located in Richardson, TX. The culture here emphasizes growth on both personal and professional levels. If you thrive on learning and enjoy being challenged within a collaborative, supportive team, this is the ideal environment for you. Our current opening is a permanent, full-time IT Project Manager (MSP) paying $90k-$100k with full benefits and 2-3 days WFH after an onboarding period. The IT Project Manager (MSP) will oversee the planning, execution, and delivery of IT projects, ensuring alignment with client goals and timelines. You will collaborate closely with cross-functional teams, manage resources, and drive continuous improvement in project processes. The IT Project Manager (MSP) candidate must have previous MSP experience with strong leadership skills and a proven track record in managing complex IT initiatives. IT Project Manager (MSP) Primary Responsibilities: Developing project plans, goals, and budgets; identifying resources needed. Assembling and coordinating project team members; assigning individual responsibilities. Work with the technical team to brainstorm new processes for technical projects. Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products. Organizing and managing all phases of the project to ensure on-time completion. Document all estimates, project statuses, and project completion paperwork. Ensure projects are delivered on time and within budget. Identify projects' risks in a timely manner and communicate to all parties. Ensure projects' milestones deliverables statuses are communicated to all parties IT Project Manager (MSP) Benefits: 100% company paid Health, Dental, and Vision Insurance 401(k) with company match Partial WFH - 2-3 days after onboarding period PTO + Paid Holidays Mileage Reimbursement Certification Reimbursement Paid Training

Intro The IT Audit Governance team is responsible for monitoring the effectiveness of cybersecurity, technology, and operational controls, and ensuring regulatory compliance. This position has exposure across the company and exposes team members to a wide set of IT general security controls (i.e., access management, change management, logical security) and remediation activities including developing and coordinating meaningful process improvement strategies. What You'll Do ● Primary responsibilities include conducting regular reviews on access rights of users and working with management to design and/or revise system user roles to align with user's roles and responsibilities. ● Facilitate user access reviews for a variety of systems including on-prem servers (Windows & Linux), databases, applications, cloud resources, etc. manually or using automated access review tools. ● Familiarity or willingness to learn IGA tools such as SailPoint IdentityNow, Sonrai Security ● Prepare and scope reviews, while meeting with stakeholders to develop an understanding of the business and technology and identifying the key risks and controls to be assessed ● Participate in meetings with process and control owners to ensure enterprise level access controls are properly created to address any access related risks identified by management. ● Facilitate and track audit remediation activities with stakeholders to completion ● Work with internal auditors and regulatory examiners to collect and prepare requested documents and consulting with stakeholders on remediation efforts. ● Perform special projects related to cybersecurity as assigned by management. ● Assess the effectiveness of controls to mitigate identified risks and offer solutions for process improvements related to audit remediation efforts ● Analyze material risks as they relate to priorities and overall strategy by monitoring internal and external factors and applying key business initiatives All you'll need for success Minimum Qualifications- Education & Prior Job Experience ● Bachelor's degree in information technology or other related field experience ● Experience in audit roles or a related control function - relevant certification or industry accreditation (e.g., CPA, CFA, CIA) encouraged ● Working knowledge of ITSM/ITAM, regulatory compliance (SOX, PCI DSS, GDPR/PII and HIPAA) and cybersecurity principles ● Strong proficiency in basic PC applications (Excel, Word, PowerPoint) with a general understanding of simple data analysis techniques like VLOOKUP, Pivot Tables etc. ● Excellent critical thinking and problem-solving skills with the ability to learn both AA and industry standards (NIST 800-171, NIST 800-871) ● Strong written and oral communication skills, PC skills, team building skills and the ability to work independently

Director of IT Security Our client, a global transportation company with multiple business units, provides a valuable service to many different industries. They are in growth mode and this is an excellent time to join a fantastic company. They have initiated a search for a Director of IT Security, who is responsible for overseeing the company's IT security program to protect the integrity, confidentiality, and availability of the company's data and infrastructure. This role involves developing, implementing, and maintaining security policies, standards, and procedures, and ensuring compliance with relevant regulations and best practices. The Director will manage security incidents, and work collaboratively with other departments to mitigate security risks. Key Responsibilities: Strategic Leadership: Develop and implement a comprehensive information security strategy aligned with organizational goals. Provide leadership and direction for the information security program, including governance, risk management, and compliance. Risk Management: Identify, assess, and prioritize information security risks, and develop strategies to mitigate these risks.Ensure compliance with relevant regulatory requirements and standards, including HIPAA, GDPR, DFAR, SOX and industry-specific regulations. Policy and Compliance: Establish and maintain security policies, procedures, and standards. Monitor compliance with information security policies and procedures, and take corrective action as needed. Incident Response: Develop and implement an incident response plan, including detection, response, and recovery processes.Lead the response to security incidents, including investigation, mitigation, and reporting. Technology and Infrastructure: Oversee the implementation and management of security technologies and tools, including firewalls, intrusion detection/prevention systems, and encryption. Ensure the secure design, development, and deployment of IT systems and applications. Training and Awareness: Develop and implement an information security awareness and training program for all employees. Foster a culture of security awareness and vigilance across the organization. Collaboration and Communication: Collaborate with other executives and stakeholders to integrate security into business processes and initiatives.Communicate security risks and strategies to the board of directors, executive team, and other key stakeholders. Vendor and Third-Party Management: Assess and manage the security posture of third-party vendors and partners. Develop and enforce security requirements and agreements for external partners. Qualifications: Minimum of 10 years of experience in information security, with at least 5 years in a leadership role. Professional certifications such as CISSP, CISM, or CISA. In-depth knowledge of regulatory requirements and standards relevant to aviation and healthcare. Proven experience in developing and implementing security strategies and programs. Strong understanding of current and emerging security threats and technologies. Excellent leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Must have Hands-on Technical skills to evaluate technology, design, and document controls. Bachelor's degree (preferred) in Information Security, Computer Science, or a related field; Master's degree preferred.

Network Technology Specialist Schedule: Hybrid - 2/3 days in office (Dallas) and 2/3 days remote Pay Range: $33 - $38/hr Industry: Large electric/utilities company Contract: 6 months + (high likelihood of extending) Summary We are seeking a Network Technology Specialist to serve in a key role managing our Advanced Metering System (AMS) RF mesh network. The ideal candidate will provide expertise across a broad range of responsibilities while working independently under normal supervision. Key Responsibilities Manage and maintain documentation for network hardware systems and procedures in the document database Create work requests, track material assignments, and schedule work using enterprise management systems Conduct router and collector surveys, develop installation designs, and integrate material requirements with work management systems Lead problem resolution efforts with a focus on first-attempt resolution and root cause analysis Collaborate across departments to troubleshoot and resolve communications issues affecting meters, routers, collectors, modems, and other communications devices Oversee firmware upgrades for approximately 3.7 million meters, routers, and collectors across the network infrastructure Ensure adherence to safety protocols and maintain IT safety standards Coordinate with field technicians on troubleshooting, scheduling, and testing activities Provide technical support for distribution automation devices utilizing the AMS RF Mesh Network Required Qualifications Technical or Advanced degree Strong understanding of telecommunications network design and architecture Knowledge of equipment technologies, industry standards, and regulatory requirements Comprehensive IT knowledge and troubleshooting skills Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook) Experience with SQL or other database management languages Familiarity with SharePoint and Internet/Intranet applications Strong organizational and interpersonal skills Preferred Qualifications Experience with work management information systems Knowledge of advanced engineering geographic information systems Proficiency in Tableau or similar data visualization tools The ideal candidate will demonstrate the ability to: Design technical solutions that align with industry standards Conduct trend and capacity analysis to anticipate business environment changes Stay current with evolving telecommunications regulations and technologies Work effectively both independently and as part of a team Communicate technical concepts clearly to various stakeholders The position offers an opportunity to work with cutting-edge technology in a dynamic environment while contributing to the reliability and efficiency of critical infrastructure systems.

Our client is seeking an IT Project Manager to manage multiple solution selection and implementation initiatives which have application and infrastructure components. This is a long term contract role. The position will be fully onsite in Arlington, TX **You must have an active PMP certification or be willing to get your PMP within 6 months of starting** **You must have experience managing application and infrastructure projects** JOB SUMMARY: Under general direction the Contract Project Manager provides management of the day-to-day maintenance of enterprise programs and project lifecycle for assigned technology projects. ESSENTIAL JOB FUNCTIONS: Responsible for running complex projects and project portfolios. Which includes handling tasks that are involved in designing and implementing technology solutions into production environments. Responsible for planning and scheduling project goals, milestones, and deliverables. Defines requirements and plans the project life cycle deployment. Defines resources for project implementation. Communicates effectively with project teams, technical teams, and stakeholders. Possesses skills like organization, presentation, and customer service. Undertakes strategy creation for contingency planning and risk mitigation. Exhibits leadership qualities to properly mitigate project risks. Identifies and solves project issues effectively. Oversees and directs project resources. Performs team assessment and evaluations. OTHER JOB FUNCTIONS: Manages all the changes and issues with the stakeholders. Makes sure that the execution of assigned projects is carried out on schedule. Designs and maintains project and technical documentation. MINIMUM QUALIFICATIONS: Knowledge, Skills and Abilities Required: Knowledge of the principles and techniques of project management. Knowledge of computer hardware, software, and the use of systems. Knowledge of the principles of supervision, training, and performance evaluations. Knowledge of the principles and practices of budget administration. Knowledge of municipal purchasing methods and procedures. Knowledge of the methods of research, project analysis and report preparation. Knowledge of English usage, spelling, grammar, and punctuation. Knowledge of marketing concepts to promote technology initiatives. Knowledge of customer service concepts and practices. Skills in management, supervision, planning, project management, communication, and interpersonal interaction. Ability to recognize or identify the existence of problems and find solutions for same. Ability to communicate effectively with non-technical clients/customers, the public and other City employees by oral and written means. Ability to plan, organize and monitor project resources work assignments to accomplish objectives. Ability to operate a variety of office equipment including, but not limited to PCs and printers. Ability to perform a variety of physical skills including, but not limited to filing, holding, seeing, sitting, typing, and writing. Ability to receive detailed information through oral communication and make fine discriminations in sound. Qualifying Education and Experience: A Bachelor's Degree in Computer Science, Management, Business, Mathematics, or related field, plus a minimum of four (4) years' experience in managing large technology projects and ongoing enterprise application support or a combination of equivalent education and experience. Must have minimum of 3 years of supervisory experience managing a technical project team. PMP certification is required (or must achieve PMP certification within 6 months after hire.

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles. “At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.” We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day. : Hexaware is currently seeking a dedicated Infra. Program/Project Manager to lead our infrastructure projects in Plano, TX (5 Days Onsite) Skills Needed:- PMP, Infra Background Profile: · Bachelors degree with 10+ years in managing complex projects · Highly motivated, creative and self-sufficient with ability to work successfully under pressure and in a continually changing environment · Proven ability to work cross-functionally across various organizations and the ability to influence / manage to drive results · Knowledge and understanding of key business drivers, processes, and systems · Ability to work independently, efficiently, and effectively under extreme time constraints and deliver results by business-critical deadlines · Strong leadership abilities and documented management success record · Proficiency in engaging and influencing large teams and functional leaders · Comfortable with collaborating with all levels in the organization. Job descriptions: · Lead multiple cross-functional teams responsible for projects & programs · Define goal and objectives and develop the program management plan · Drive project execution, governance, monitor and track all project milestones and activities required by the business including the closure of all individual projects · Drive the overall integrated project plan and provide regular and routine updates to leadership, including progress, risks, and resolutions (this includes presenting to the senior leadership team from time to time as required) · Actively assess and manage risks, issues and clearly communicate escalations as and when required. Ensure all risks, issues and escalations are brought to resolution in a timely and mutually agreeable manner · Identify business / functional gaps, defining / re-engineering processes, technical solutions and developing recommendations to senior management prior to implementing plans in coordination with the business owners · Influencing partner teams on the right direction to take and working closely with partners to ensure proper prioritization of activities as they relate back to business objectives Must have Skills · Advanced degree and / or Project Management Professional (PMP) · Experience in Digital ,Agile, Product Development and application deployment · Knowledge of both project management and business analysis principles and techniques Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply. Find out more at Hexaware.com.

Job Title: IT Project Manager We are seeking a skilled and results-driven IT Project Manager to lead and deliver projects in client's technology and telecommunications sector. This role involves planning, coordinating, and executing complex initiatives while ensuring timely delivery, budget adherence, and alignment with strategic objectives. The ideal candidate will demonstrate strong leadership, exceptional communication skills, and expertise in project management methodologies within a technical environment. Key Responsibilities: Define project scope, goals, and deliverables in line with strategic objectives. Develop comprehensive project plans and schedules with clear milestones and deliverables. Coordinate resources across internal and external teams for flawless project execution. Manage project budgets, track expenses, and ensure adherence to approved cost limits. Monitor project progress, address risks, and provide regular updates to stakeholders. Lead project meetings, including status reviews, risk assessments, and post-project evaluations. Foster effective communication across cross-functional teams, stakeholders, and clients. Apply project management methodologies, including Agile, Scrum, and Waterfall, based on project needs. Must-Haves: 5+ years of project management experience, ideally within the telecommunications, IT, or technology sectors. Demonstrated ability to manage multiple, complex projects with high attention to detail and timelines. Proficient in methodologies like Agile, Scrum, and Waterfall. Expertise in defining objectives, developing plans, managing risks, and tracking deliverables. Communication and Leadership: Exceptional communication skills with the ability to influence stakeholders and lead cross-functional teams. Strong interpersonal skills for fostering team collaboration and building relationships with diverse stakeholders. Technical Proficiency: Familiarity with project management tools (e.g., Jira, Microsoft Project, Asana) and collaboration tools (e.g., MS Teams). Basic understanding of telecommunications concepts, network infrastructure, and digital transformation. Educational Background: Bachelor's degree in business administration, Project Management, Engineering, Telecommunications, or a related field. Certifications: Project Management Professional (PMP) or PRINCE2 certification. Nice-to-Haves: Advanced technical knowledge in areas like 5G, IoT, cloud solutions, or network infrastructure. Agile/Scrum certifications (e.g., Certified ScrumMaster or PMI-ACP). Lean Six Sigma or process improvement certifications. Experience managing large-scale, global projects, particularly in manufacturing or warehouse environments. Understanding of global compliance standards in telecommunications. Master's degree in project management, Engineering, or Business Administration. Office-based role in a dynamic, fast-paced environment. What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Short/Long Term Disability and Critical Care/Illness Protection Life Insurance and Retirement Plans Employee Assistance Program With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law. You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. #JobsAtKellyTelecom