IT Finance Manager 4608
Information technology manager job in Atlanta, GA
Job Title: IT Finance Manager
Direct Hire
Our client is seeking an experienced IT Finance Manager to play a key role in managing the financial aspects of Digital Operating Model (DOM) IT projects, budgets, and operations. This position will collaborate closely with IT and Finance teams to ensure that financial planning, return-on-investment (ROI) assessments, and budgets align with overall business objectives. The IT Finance Manager will be responsible for analyzing financial data, creating and evaluating business cases, tracking expenditures, and ensuring compliance with financial policies and controls.
Experience
Minimum 7 years of financial management experience required.
Minimum 4 years of IT-focused finance experience required.
Strong blend of IT/Digital Tech, Finance, and Healthcare.
Experience with Strata and Workday are required.
Core Responsibilities
Financial Planning & Budgeting
Develop and manage annual operating and capital budgets for DOM-related projects, departments, and operations.
Collaborate with IT leaders and project managers to create detailed business cases for technology initiatives.
Monitor and track actual expenditures against budget, ensuring alignment with financial goals.
Cost Analysis & Optimization
Evaluate technology investments and ROI to support decision-making for capital expenditures and resource allocation.
Work with entity financial leaders to identify ROI opportunities and gather necessary data for cost/benefit analysis.
Financial Reporting & Analysis
Prepare and deliver regular financial reports for senior management and board presentations, highlighting performance against budget and key financial metrics.
IT Financial Systems & Controls
Establish and maintain financial controls and processes to ensure compliance with organizational policies and regulations.
Partner with Finance to ensure alignment with overall corporate financial policies and standards.
Collaborate with stakeholders to determine funding needs for DOM projects.
Financial Compliance & Audit
Support internal and external audits related to IT financials, ensuring records and documentation are accurate and up to date.
Ensure compliance with legal, regulatory, and internal control standards.
Process Improvement
Continuously evaluate and enhance financial processes and workflows for improved efficiency and accuracy.
Implement financial management best practices across DOM IT departments.
Special Projects
Provide support to the IT Business Office as needed.
Perform other duties as assigned.
Required Qualifications
Education
Bachelor's degree in Accounting, Business Administration/Management, Information Technology, or Finance required.
MBA preferred.
Skills & Competencies
Proficiency in financial modeling, forecasting, and budgeting.
Strong analytical skills with the ability to interpret complex data and make strategic recommendations.
Proficient in financial software (e.g., ERP systems, financial reporting tools) and Microsoft Excel.
Knowledge of IT project management principles and methodologies preferred.
Excellent communication and presentation skills with the ability to collaborate across cross-functional teams.
High attention to detail with a focus on accuracy and integrity in reporting.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Global IT LLM Engineer Manager
Information technology manager job in Atlanta, GA
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
WHAT YOU'LL DO
To realize our aspirations to build a Gen AI assistant that will transform the way BCG works, we are looking for LLM engineers who are passionate about designing, developing, and optimizing GenAI products. You will work within the LLM Squad and your Squad Leader in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance. You will bring expertise in full stack development, Performance, and stability of custom-built products. This role is involved in all aspects of LLM based application including LLM expertise, Data science/ML, backend development including API and core functional logic. Work would also involve documentation of all designs and development.
Among your responsibilities, you will:
Continuously developing your expertise:
Keeping your technical skills and knowledge sharp, ensuring you remain up-to-date with the latest industry trends and innovations, both internally and externally.
Staying well-versed in the tools, methods, and technologies that best serve your team's needs.
Sharing knowledge and expertise:
Actively contributing to knowledge-sharing within your team and across related teams, ensuring alignment with technical roadmaps and guidelines.
Bringing insights from your domain expertise to discussions, helping to guide technical direction and best practices.
Contributing to the Squad's success:
Working with your Squad to achieve its mission by advancing tasks based on the priorities set by the Product Owner.
Collaborating cross-functionally, leveraging your expertise to support the Squad's goals and deliver impactful results.
Identifying and supporting resource needs:
Identifying where technical expertise is needed and suggesting ways to fill any gaps, whether through your own contributions, training, or advocating for new resources.
Adapting to the organization's new ways of working:
Actively embracing and supporting the organization's new working models, including Agile practices.
Contributing to a positive and collaborative team culture by embodying the values of the new way of working
YOU'RE GOOD AT
Being a highly skilled Senior AI and LLM Engineer.
Executing both planning and hands-on technical work independently.
Collaborating effectively with Product Owners and other stakeholders to solve complex problems.
Working cross-functionally to contribute to impactful solutions across teams.
Continuously developing your technical expertise and staying up-to-date with new technologies.
Being passionate, intellectually curious, and driven to expand your skills and knowledge.
Using a data-driven approach to solve technical challenges and make informed decisions.
Applying your systems-level thinking, integrating both data science and engineering principles.
Taking full ownership of the features and projects you work on, delivering high-quality solutions on your own.
What You'll Bring
BA degree in Computer Science, Statistics, or related field with a focus on Artificial Intelligence, Machine Learning, or Natural Language Processing
2+ years of experience developing and experimenting with LLMs
3+years of experience developing AI/ML technologies within large and business critical applications
Experience & Skills (Mandatory)
Proficiency in Python and all associated DS libraries and frameworks
Strong knowledge in AI, machine learning, and natural language processing
Experience with leveraging, training and fine-tuning Foundation Models, including multimodal inputs and outputs
Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex)
Experience with multi-agent frameworks/systems and an understanding of multi-agent systems and their applications in complex problem-solving scenarios.
Experience with unstructured.io or similar libraries for handling various document formats and extracting structured information from unstructured data.
Expertise in using LlamaIndex for building and querying knowledge bases, including its data connectors, indexing strategies, and query engines.
Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets.
Proficiency in generating and working with text embeddings using models like BERT, GPT, or domain-specific embedding models. Understanding of embedding spaces and their applications in semantic search and information retrieval.
Experience in constructing and querying knowledge graphs, including technologies like Neo4j or RDF triplestores. Understanding of ontology design and graph-based reasoning.
Experience with RAG concepts and fundamentals (vector DBs, semantic search, etc.), Expertise in implementing RAG systems that combine knowledge bases with generative AI models.
Experience & Skills (Nice to have)
Experience with cloud infrastructure for AI/ML
Experience with LLM guardrails
Exeprience with LLM monitoring and observability
Experience with security related to LLM integration
Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.
• The base salary range for this role begins at $124,000.00 in our lowest cost US region and goes up to $163,333.33 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.
This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:
• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
IT Project Manager
Information technology manager job in Alpharetta, GA
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About the Company
The selected candidate must work in one of the indicated offices at a hybrid schedule of a minimum of three days per week in the office and could eventually be required in the office full time.
About the Role
The IT Project Manager is responsible for managing IT projects on a day-to-day basis using the Project Management Life Cycle process and deliverables.
Responsibilities
Perform project management duties for complex IT projects, including those involving AI solutions, in accordance with PMLC and SDLC processes. These objectives include:
Perform day-to-day management of all project phases to ensure deliverables are completed on time and budget. Coordinate all project activities with IT project team members and business owners/stakeholders. Track performance against objectives and develop corrective strategies when objectives are not being met.
Create, manage, and update project charters, schedules, risk management plans, communication plans, project budgets, gate reviews and all other project management documentation.
Work with project team members and management to secure resources and funding.
Coordinate closely with project stakeholders to define project scopes and schedules. Collaborate with these stakeholders to understand business needs, processes, and data sources. Work with business analysts and architects to translate these business needs into clearly documented detailed requirements and functional specifications.
Provide regular status updates and maintain relevant metrics to provide transparency on team performance.
Communicate with executive leadership to provide project risk analysis, status, and requirements that may impact strategic direction.
Stay abreast of AI trends and advancements, evaluating their potential impact and application within ongoing and future projects.
Ensure that projects comply with audit requirements.
Identify and coordinate cross-project dependencies.
Perform additional projects and assignments as needed.
Qualifications
B.A / B.S degree.
Project Management Professional (PMP) is a plus, but not required.
CPCU Designation or advanced degree is a plus, but not required.
Required Skills
5+ years of project management experience for application and data integration projects.
Detailed knowledge of project management and software development life cycle methodologies.
Proven experience managing mid-sized to large IT integration projects - independently.
Background in Commercial Insurance desired.
Strong communication and facilitation skills with an ability to effectively manage cross-functional team discussions.
Strong management skills with an ability to achieve results in a matrix management environment.
Ability to translate business needs into IT deliverables.
Possess the ability to successfully apply waterfall, agile, and hybrid project delivery methodologies.
Multi-disciplinary information technology familiarity with proven systems deployment experience.
Experience using Project and Portfolio Management tools (MS Project, Planview, SharePoint, etc.).
Preferred Skills
Excellent level of knowledge within all aspects of requirements and testing processes.
Detail-oriented and extremely organized.
Strong business planning, organizing, prioritizing and analytical skills.
Strong analytical abilities.
Skilled in working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions.
Excellent written and verbal (business) communications skills.
Personal time management skills and ability to meet individual and team deadlines.
Be able to handle multiple priorities and proactively identify risks to project timelines.
Team player who works well with technical and business resources.
IT Helpdesk Analyst
Information technology manager job in Smyrna, GA
Addison Group is working with an engineering company in search for a temporary IT Helpdesk Analyst. This is a short term 12-14 week opportunity and onsite 5 days a week in Smyrna GA.
We're seeking a Tier 1 Helpdesk Contractor to support hardware setup, device deployment, and day-to-day troubleshooting for end users in our Smyrna corporate office. This role is ideal for someone organized, personable, and customer-focused, who enjoys providing hands-on IT support and working with internal technicians and staff.
Key Responsibilities
Set up and configure new and replacement devices for new hires (Windows laptops, iPhones, iPads).
Prepare and program devices using company software such as WatchDog, Azure, Intune, and Company Portal.
Oversee automated device deployments in Intune; monitor and complete basic configuration steps as needed.
Track and manage equipment inventory, maintaining accurate records (serial numbers, local inventory spreadsheet, and system updates).
Support M365 (Microsoft 365) applications, including assisting with PowerPoint and device connectivity issues.
Respond to end-user calls and emails, resolving Tier 1 issues including:
Password resets
VPN access and connectivity
Hardware troubleshooting
Assist with onboarding and device setup for new hires and replacement staff.
Collaborate closely with team members to ensure smooth IT operations and customer satisfaction.
Benefits: Medical, Dental, Vision, 401(k)
Building Automation System Project Manager
Information technology manager job in Cumming, GA
Project Manager - Building Automation Systems
Control Concepts, a Comfort Systems USA Company
Compensation Package:
Salary Range: $70K - $115K (based on qualifications & experience)
Vehicle Allowance: $500/month
Company Equipment: Laptop and iPad
Phone Allowance: Included
About Control Concepts
Headquartered in Cumming, GA, Control Concepts is proudly part of Comfort Systems USA, a leading national provider of HVAC, mechanical, and building automation services. This ownership ensures our stability and strength, giving our team the confidence to deliver innovative solutions. We specialize in Building Automation and Mechanical Services, creating innovative, efficient, and sustainable building environments. Our global network of partners and experienced professionals enables us to provide cost-effective systems that optimize HVAC performance and energy efficiency. Join a stable, forward-thinking company and make a lasting impact.
The Role
As a Project Manager, you'll lead building automation projects from start to finish, ensuring they meet deadlines, budgets, and quality standards. You'll coordinate teams, manage resources, and drive project success while maintaining clear communication with stakeholders.
Key Responsibilities:
Plan and manage projects, defining scope, goals, and deliverables with senior management.
Create timelines, allocate resources, and track milestones using project management tools.
Monitor budgets, manage time and material estimates, and ensure cost efficiency.
Lead and support project teams, delegating tasks and resolving conflicts.
Anticipate and address scope changes, risks, and dependencies to keep projects on track.
Prepare As-Built documentation and conduct post-project evaluations to assess outcomes.
What We're Looking For:
3-5 years of project management experience, preferably in building automation, mechanical/HVAC systems, or field installation.
Bachelor's degree in mechanical engineering, electrical engineering, construction engineering, or a related field preferred, or equivalent field/project management experience.
Strong budgeting and resource allocation skills to stay within project budgets.
Ability to manage multiple projects (new construction, renovations, retrofits) and adapt to changing priorities.
Proactive problem-solving, independent decision-making, and leadership skills.
Why Work With Us?
At Control Concepts, you'll contribute to innovative, energy-efficient building solutions while enjoying the stability of a company backed by Comfort Systems USA. We value your work-life balance, offering a flexible schedule to help you manage your professional and personal commitments. Our comprehensive benefits package includes:
Health & Wellness: Medical, Vision, Dental, and Employee Assistance Program.
Insurance:
Basic company-paid life insurance.
Voluntary life insurance for employee, spouse, and/or child(ren).
Basic company-paid accidental death & dismemberment (AD&D).
Voluntary AD&D.
Company-paid short-term disability.
Voluntary long-term disability.
Financial Benefits:
401(k) Plan with several investment options.
Healthcare reimbursement account.
Dependent care reimbursement account.
Extras: Vehicle discount purchase programs.
Ready to Join Us?
If you're a motivated professional ready to lead impactful projects with a stable, innovative company, we'd love to have you on our team. Apply today to help shape the future of smart buildings with Control Concepts.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.
Manager, IT Support - US & LATAM
Information technology manager job in Kennesaw, GA
Headquartered in suburban Atlanta, Georgia, Artivion, Inc. is a medical device company focused on developing simple, elegant solutions that address cardiac and vascular surgeons' most difficult challenges in treating patients with aortic diseases. Artivion has over 1,400 employees worldwide with sales representation in over 100 countries. The Company has manufacturing facilities located in Atlanta, Georgia, Austin, Texas and Hechingen, Germany. Additionally, it has sales and distribution offices in various countries throughout Europe, Asia, and South America. For additional information about Artivion, visit our website, www.artivion.com.
Position Overview:
The IT Support Manager, US / LATAM, will be responsible for leading and transforming regional technology support services across two key locations. This leader will ensure reliable, customer-focused IT operations that meet the needs of a global medical device business. The role will focus on building a high-performing team, driving operational excellence, improving end-user satisfaction, and aligning IT support with business priorities in a regulated environment.
Responsibilities:
Team Leadership & Development - Lead, mentor, and coach a diverse team of IT support engineers across US and LATAM, fostering professional growth, engagement, and accountability.
Operational Excellence - Establish, document, and enforce consistent support processes, aligned to ITIL best practices, ensuring predictable, high-quality service delivery.
Service Delivery Management - Drive continuous improvements in incident resolution times, first-call resolution rates, and customer satisfaction; establish SLAs and track performance against targets.
Escalation & Incident Management - Oversee resolution of critical and high-impact issues, ensuring timely communication to stakeholders and effective root cause analysis.
Compliance & Security - Ensure IT operations adhere to corporate security policies, data protection regulations, and industry-specific compliance requirements (e.g., FDA, SOX).
Project Support & Integration - Partner with global IT and project teams to support technology rollouts, system upgrades, and integrations across the region.
Metrics & Reporting - Define and maintain performance dashboards, providing transparency into team performance, trends, and improvement opportunities for senior IT and business leadership.
Vendor & Partner Management - Oversee external support partners and service providers, ensuring performance against contracts and alignment with company standards.
Culture of Improvement - Champion proactive problem-solving, knowledge sharing, and process automation to drive efficiency and reduce recurring issues.
Qualifications:
Bachelor's degree in information technology, computer science, or related field, or demonstrable work experience.
10+ years of progressive IT experience, with at least 5 years in a people leadership/management role.
Proven success managing regional or multi-site IT support teams in a global organization.
Strong knowledge of IT service management framework. ITIL certification and working experience is advantageous.
Demonstrated ability to improve service delivery, drive process standardization, and manage change.
Experience working in regulated industries (medical device, pharmaceutical, or healthcare preferred).
Excellent communication skills in English; Spanish and/or Portuguese advantageous.
Strong stakeholder management and ability to influence without authority.
Hands-on technical knowledge across end-user computing, networking, collaboration tools, and enterprise applications.
Comfortable commuting to Kennesaw, GA headquarters Monday through Friday.
Data Center Project Manager
Information technology manager job in Franklin, GA
* Manage all project phases, from initiation to completion * Lead project teams and ensure effective collaboration * Control project budgets and track financial performance * Maintain high safety and quality standards * Mitigate risks and resolve issues to stay on track
* Communicate effectively with clients and stakeholders
* Ensure timely delivery and adherence to schedules
* Negotiate and manage contracts with clients and subcontractors
* Provide regular project updates and progress reports
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
* Proven experience in managing data center construction projects from start to finish
* Strong leadership skills with the ability to motivate and direct on-site teams
* Excellent communication and interpersonal skills, especially with clients and subcontractors
* In-depth knowledge of construction safety standards, processes, and best practices
* Strong organizational skills to manage schedules and budgets effectively
* Problem-solving abilities to resolve challenges efficiently and keep projects on track
* A solid track record of delivering projects on time, within budget, and to high-quality standards
* Experience managing subcontractors and ensuring contract compliance
What's on Offer
* A competitivebase salary range of around $150,000 to $250,000 yearly, depending on experience.
* Comprehensive benefits package, including bonus, insurance, 401k and per diem.
* Generous paid time off and holiday leave
* Collaborative and supportive company culture that values innovation and leadership
* Opportunities for professional development and career advancement
* Work on high-profile projects in the Central Florida area
* A dynamic environment where your skills and experience will be valued and recognized
Contact
Marcelo Salinas
Quote job ref
JN-092025-6841330
Data Center Manager
Information technology manager job in Atlanta, GA
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
Manage relationships and agreements with third parties responsible for the routine and emergency maintenance of power, electrical, mechanical, cabling, building monitoring, security, and other critical data center infrastructure systems.
Maintain and establish processes for the ongoing maintenance of data center rack and cabinet level documentation, including data center diagrams.
Coordinate and establish processes for the shipping and receiving of data center assets, as well as regular updates to the Northside Hospital configuration management database based on deployment/decommissioning of equipment.
Ensure physical security of data centers consistent with NSH policies and procedures.
Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize safety, performance, reliability, and efficiency.
Develops and maintains all data center policies and procedures utilizing industry best practices.
Create, utilize, and administer standard operating procedures for all work on critical data center facilities equipment.
Assists in design, implementation, and testing of Business Continuity and Disaster Recovery processes for Data Center.
Participate in technical infrastructure planning and strategy sessions as required.
Practices proper safety techniques in accordance with hospital policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury-accidents to the director.
Qualifications
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
Bachelor's degree in Information Systems, Business, or related technical field, or seven (7) years of experience managing data center facilities infrastructure.
Ability to communicate and problem-solve effectively
Basic knowledge of hardware, software, and other technology best practices including business continuity and disaster recovery.
Strong Understanding of critical electrical, mechanical, HVAC, and power systems/equipment (e.g., UPS, generators, switchgear, PDU's, CRAC units, chillers).
Ability to lead and manage third parties, understanding and enforcing contractual obligations, and managing both operational and financial aspects of a third party agreement.
Work Hours: 7AM-3PM On-Call Requirements: Yes
Auto-ApplyIT Administrator
Information technology manager job in Georgia
Requirements
Core Responsibilities
Systems and Network Management.
Configure and manage computer endpoints for employees utilizing MDM tools.
Configure and manage user accounts, network access, and email setup.
Perform regular maintenance, updates, and backups across IT systems.
Troubleshoot hardware/software issues on Windows devices, mac OS devices, and peripherals
Support cybersecurity practices and participate in Information Risk Council meetings.
Manage and monitor Wi-Fi, endpoint management systems (MDM and EDR), and SEIM events.
Maintain and configure Microsoft 365 applications.
Support SharePoint site management, Jira Service Desk, and Confluence.
Manage IT asset lifecycle: warranty tracking, refresh planning, and disposal.
Technical Support
Serve as the first line of support for all service desk tickets and IT issues.
Support local and remote employees.
Own the technical onboarding/offboarding processes include technology and documentation.
Troubleshoot MDM issues.
Oversee procurement, licensing and lifecycle of IT assets.
Facilitate IT support for firm meetings and events.
Occasionally assist with facilities management to include building access and kitchen/package management as appropriate.
Documentation and Training
Create and maintain IT policies, SOPs, and knowledge base articles.
Train employees in IT procedures, security best practices, new technologies, etc.
Document all IT activities in Jira, Jira Service Management, and Confluence.
Qualifications
3+ years of IT support experience (Tier I and II)
2+ years IT administration experience, with a focus in managing and troubleshooting Microsoft Office 365 environments
Ability to work in-office up to four days per week
Exemplify a positive attitude and strong work ethic with a commitment to teamwork and professionalism
Strong understanding of Microsoft Office 365 services, including Exchange Online, SharePoint Online, Teams, Azure AD, Endpoint Manager, and Compliance, and Defender
Familiarity with PowerShell scripting for Office 365 administration
Familiarity with Kandji and/or JAMF endpoint management
Proficient in Windows, Linux, and Mac operating systems
Knowledge of network protocols, such as TCP/IP, DNS, and DHCP
Experience installing, configuring, and managing network hardware, including routers, switches, and wireless access points
Experience prioritizing multiple projects within a fast-paced team environment which requires strong communication skills
Must provide minimum authorization to work in the United States
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Occasionally work at heights and from ladders
Reach and stretch to place heavy objects into position
Manipulate small wires and objects with hands
Regularly lift up to 50 pounds at times
Disclaimer: Risk3sixty reserves the right to change job duties at any time, and the job description is not designed to cover every requirement of this job.
Date Reviewed: 9/24/2025
IT Service Desk Ticket System Administrator
Information technology manager job in Georgia
The IT Service Desk Ticket System Administrator supports client desktops, laptops, thin client machines, and peripherals (including monitors, standalone printers, docking stations, headsets, mice, keyboards, and webcams used by individuals to perform work) to provide the full range of Information Technology (IT) Delivery and Operations Support Services (DOSS) required to support FLETC's mission.
Responsibilities
Install, upgrade, and troubleshoot all hardware and software for the installed customer base.
Provide on-site and remote technical support to users.
Fully document support tickets on reported issues
Assist customers through the installation of applications and computer peripherals, including classroom technologies based on the FLETC standard classroom configuration.
Guide users with simple, step-by-step instructions
Conduct troubleshooting when required.
Test alternative pathways to resolve an issue.
Maintain inventory control and asset management for all IT Assets.
Create dashboards for executive reporting.
Quick response to IT incidents affecting training, including classroom technologies based on the FLETC standard classroom configuration.
Proactive monitoring of classroom technology, including periodic testing of equipment.
Provide a Training Response Unit (TRU) physically located in a classroom building at Glynco TDP to provide a quick response to IT issues affecting the training mission and perform proactive classroom technology checks.
Qualifications
Required:
Certified in the administration and management of the FLETC IT Service Desk system, or have equivalent creditable and verifiable experience
Extensive design and administrator experience with databases, designing data schemas and structures that maintain clear referential integrity
Extensive experience with Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
Public Trust
Company Overview
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.
Integral is headquartered in McLean, VA and serves clients throughout the country.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!
Our package also includes:
· Medical, Dental & Vision Insurance
· Flexible Spending Accounts
· Short-Term and Long-Term Disability Insurance
· Life Insurance
· Paid Time Off & Holidays
· Earned Bonuses & Awards
· Professional Training Reimbursement
· Paid Parking
· Employee Assistance Program
Equal Opportunity Employer/Protected Veteran/Disability
Auto-ApplyIT System Administrator
Information technology manager job in Atlanta, GA
Are you interested in a career with the FBI as an IT Specialist? As an FBI IT Professional, your job is to ensure the workforce has the applications and data when and where it is needed and protect our law enforcement systems. This means applying your knowledge of computer technology, cyber security, electronic surveillance, encryption, forensic science and more to safeguard information across the FBI, as well as our domestic and international law enforcement partners.
Summary
Are you interested in a career with the FBI as an IT Specialist? As an FBI IT Professional, your job is to ensure the workforce has the applications and data when and where it is needed and protect our law enforcement systems. This means applying your knowledge of computer technology, cyber security, electronic surveillance, encryption, forensic science and more to safeguard information across the FBI, as well as our domestic and international law enforcement partners.
Overview
Help
Accepting applications
Open & closing dates
11/05/2025 to 11/20/2025
Salary $42,679 to - $98,422 per year
Please see the "Additional Information" section below for more detailed salary information.
Pay scale & grade GS 7 - 12
Locations
Many vacancies in the following locations:
Los Angeles, CA
Sacramento, CA
San Diego, CA
San Francisco, CA
Show morefewer locations (6)
Washington, DC
Atlanta, GA
Boston, MA
New York, NY
Salt Lake City, UT
Seattle, WA
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted
Promotion potential
12
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Sensitive Compartmented Information Drug test Yes Financial disclosure Yes Bargaining unit status No
Announcement number DESTIMP-12827834-26-VL Control number 849555000
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Clarification from the agency
All U.S. Citizens.
Duties
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* Provide technical support to all levels of personnel concerning the implementation and daily operations of the computer systems and individual microcomputer functions in the office.
* Serve as point of contact of user complaints concerning computer malfunctions; analyzing and troubleshooting error conditions of varying complexity.
* Review operational needs to detect, diagnose, and resolve significant problems or error conditions relating to computer or related IT products and services.
* Maintain and update inventory of computer equipment and identify their configuration and location within the office.
* Support the planning and modification or development of complex systems involving non-standard Bureau operating systems or those involving complex integrated systems.
NOTE (GS-7 & GS-9): On large scale projects, IT Specialists usually participate as a primary team member along with other IT Specialists and user representatives. At the GS-7 level, he/she is typically assigned a portion of the overall project or a critical aspect of the project. At the GS-9 level he/she is typically assigned a major portion of the overall project or a critical aspect of the project.
Requirements
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Conditions of employment
* Must be a U.S. citizen.
* Must have (or be able to obtain) a valid driver's license.
* Must be able to obtain a Top Secret-SCI clearance.
* Some travel may be required.
Qualifications
GS-7: Applicant must possess at least one (1) year of SE equivalent to the GS-5 grade level. SE is defined as follows:
* Provided routine support regarding administrative and/or technical matters related to IT programs and/or services.
* Performed routine system diagnostics and analyzed any potential problems or issues.
* Provided some limited training to users regarding basic utilization of computer equipment.
GS-9: Applicant must possess at least one (1) year of SE equivalent to the GS-7 grade level. SE is defined as follows:
* Analyzed end user requests and determined correct resolution to the problem.
* Troubleshot complex computer malfunctions.
* Prepared for and assisted in initial "start-up" of new equipment and software.
GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-9 grade level. SE is defined as follows:
* Configured, installed, repaired, and/or maintained computer networks, desktops, and mainframe operating systems.
* Diagnosed and resolved system problems by analyzing problems and issues.
* Worked with clients and customers to assess their needs; provided assistance, resolved problems, and provided quality products and services.
* Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or service.
GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:
* Managed short and long-range IT projects.
* Configured, installed, repaired, and maintained computer networks; desktops; and mainframe operating systems.
* Diagnosed and resolved system problems by analyzing a variety of conditions, problems and issues regarding hardware, software, and networks.
* Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
Desired Skills
Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants.
Desired Skills are:
* A+ Certification
* Network+ Certification
* Security+ Certification
Education
All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:
GS-7: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS-9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
Additional information
This position advertised has been exempted from the federal civilian hiring freeze.
The salaries listed above are the Base rate of pay for federal employees on the General Schedule (GS) pay scale. Please be advised that in some locations the IT Specialist (Sysadmn/Custspt) position may fall under a Special Rate Table. Special Rate Tables 999B, 999C, 999D, 999E, 999F, 999AA, 999AH, and 999AP may be used based on location and/or grade.
In order to recruit and retain highly qualified candidates, a recruitment incentive may be offered for eligible candidates. Current federal employees may be eligible for a relocation incentive. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a recruitment or relocation incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement and will be compared against your responses to the online assessment questionnaire. If your self-assessment in the vacancy questions is not supported by details in your resume or supporting documents, you may be disqualified from the Most Competitive category. Veterans' preference will be applied. Applicants must meet the qualification requirements by the closing date of this announcement.
If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.
All applicants will be rated on the following Competencies:
* Collaboration
* Communication
* Customer Service
* Flexibility/Adaptability
* Organizing and Planning
* Problem Solving/Judgment
* System Maintenance
Benefits
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Review our benefits
Required documents
Required Documents
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* A two-page resume that outlines relevant work experience and associated start and end dates. Resumes exceeding two pages will not be considered.
* A complete assessment questionnaire
Other supporting documents (if applicable):
* College transcripts, if qualifying based on education or if there is a positive education requirement.
* Notification of Personnel Action, SF-50; not applicable to current FBI employees.
* Most recent Performance Appraisal; not applicable to current FBI employees
Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.
* Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
* Percent of time worked in the particular position (cannot conflict with main duties.
* The month/year work began
Frequency worked (i.e., daily, monthly, etc.)
* Specific duties performed.
9115 - Information Technology / System Administrator II
Information technology manager job in Warner Robins, GA
Title: IT Systems Administrator II
Clearance: Top Secret
The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.
IT/SA will provide information technology support which includes system administration, network administration, application administration, database administration, and computer security support for a broad range of UNIX, Solaris, and PC based computer systems, and weapon system software/hardware. Specific tasks include Solaris clustering, Solaris security, Containers/Zones, Shell scripting,
Qualifications Required:
Associates Degree in Information Technology or Computer Science or equivalent experience with 2+ years' experience or minimum 6 years' experience with no degree or ISR IT systems.
Must have Security+ CE or any other DoD IAT Level II or Level III certification:
CASP CE CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCNA Security, CySA+, GICSP, GSEC, SSCP.
Experience with most of the following; Windows Server or Shell Scripting, or Linux (Red Hat), or VMWare, or Storage/Cloud technologies, or Cisco IOS, or DNS/LDAP/HPOV and Active Directory, or experience in UNIX environment, or Solaris environment or WebLogic Administration.
Experience with at least one of the following: Electronic Warfare, Radar, Sensors and Fusion, Communications, Navigation, Identification, Tactical Data Links and Networks, Information Assurance, Avionics OFPs, Support Equipment, Simulations, or Systems Integration preferred.
Experience analyzing, evaluating, development and implementing processes and systems within budget and adhere to time requirements and schedule.
Able to work in a fast-paced production environment with ability to handle multiple competing tasks and demands simultaneously.
Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally.
Strong English language skills (both written and verbal).
Interest in new technologies and the ability to adopt to those new technologies.
High level of drive and ability to learn.
Ability to lead a team and carry development workload.
***Candidate MUST HAVE a Top Secret Security clearance and maintain such clearance. (TS/SCI preferred)
Information Technology Professional (IT Support)
Information technology manager job in Augusta, GA
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
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Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class "A" Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After "A" School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a "Top Secret" security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
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See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
IT Service Desk Ticketing System Administrator (Onsite: Glynco, GA. - REF1882B)
Information technology manager job in Brunswick, GA
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Position Summary:
The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations.
Primary Responsibilities
Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows.
Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations.
Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity.
Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management.
Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements.
Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms.
Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies.
Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions.
Coordinate upgrades, patches, and version migrations with minimal disruption to operations.
Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures.
Provide user support and training for Service Desk staff and system stakeholders.
Qualifications
Required Qualifications
Certification or equivalent verifiable experience in the administration and management of Ivanti IT Service Desk system or similar enterprise ticketing systems.
Extensive experience designing and administering databases, including data schema and relationship modeling that ensures referential integrity.
Hands-on experience with Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager (required).
Strong understanding of ITIL-based service management processes (incident, change, problem, and asset management).
Ability to develop custom dashboards, forms, workflows, and reporting functions within a Service Management platform.
Excellent analytical, documentation, and troubleshooting skills.
U.S. Citizenship required and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred).
Preferred Qualifications
Ivanti Certified Administrator or equivalent vendor certification.
Experience with SQL-based data analysis, report generation, or business intelligence tools.
Knowledge of API integrations, automation scripting, or system customization within ITSM platforms.
Prior experience supporting IT Service Desk systems in a federal or large enterprise environment.
Familiarity with change control, asset lifecycle management, and configuration management database (CMDB) concepts.
Education:
Bachelor's degree in a related field.
Clearance Requirement:
U.S. Citizenship is required to be considered
Active Public Trust or have the ability to obtain one.
Salary Range:
The expected pay range for this position is up to $95,000 yearly.
The exact pay rate will vary based on skills, experience, and location.
Citizant offers a competitive benefits package, including:
Medical, dental, and vision insurance
401(k)
Generous PTO
Company-paid life and disability insurance
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
IT Administrative Support
Information technology manager job in Atlanta, GA
Provides primary support to the department s Executive Leader(s) as directed. Including, but not limited to: Manages executive-level calendars and coordinates meetings. Carries out special administrative or office operations projects. Serves on interdepartmental teams for process improvement or other tasks.
Answers phone calls, responds to general phone calls, emails, or written inquiries.
Maintains department records and files.
Takes and distributes notes and minutes at staff and other meetings.
Handles Tier 1 information technology (IT) support tickets.
Provides a range of advanced administrative and support services to the department. Including, but not limited to:
Welcomes and directs visitors.
Maintains designated calendars for conference rooms and makes sure all conference room equipment is operational and rooms remain tidy.
Retrieves, sorts, and distributes mail.
Prepares, reviews, distributes, and/or files routine correspondence, memoranda, letters, and reports.
Works under general supervision. May work independently or with other workers. Responsible for completing assigned tasks on time.
REQUIRED: At least two years' experience DIRECTLY SUPPORTING AN EXECUTIVE, including managing scheduling, travel arrangements, and performing other administrative tasks. Must be punctual as this is a highly relied upon position.
On-site ONLY Monday-Friday from 8: 30 AM - 5: 00 PM with a 1/2 hour unpaid lunch break.
The selected candidate must be able to start the contract ASAP.
IT Security Administrator
Information technology manager job in Atlanta, GA
Job Description
We are seeking a skilled and proactive IT Security Administrator to manage and enhance our organization's cybersecurity posture. This role is responsible for implementing security measures, monitoring systems, and responding to security incidents to protect sensitive data and IT infrastructure.
Key Responsibilities:
Monitor and manage security tools such as firewalls, antivirus software, intrusion detection/prevention systems (IDS/IPS), and SIEM platforms.
Monitor and respond to security incidents, vulnerabilities, and threats.
Conduct regular security audits and vulnerability/risk assessments.
Respond to and investigate security breaches, incidents, and alerts.
Maintain and update security policies, procedures, and documentation.
Manage user access controls, including identity and access management (IAM).
Ensure compliance with relevant regulations (e.g., GDPR, HIPAA, ISO 27001).
Collaborate with IT and other departments to implement secure systems and practices.
Stay current with emerging threats, vulnerabilities, and security technologies.
Train staff on cybersecurity awareness and best practices.
Implement and manage security tools, policies, and procedures to protect systems and data.
Ensure ongoing compliance with PCI DSS requirements, including documentation, audits, and remediation.
Collaborate with internal teams and external auditors during assessments.
Maintain access controls, firewalls, intrusion detection/prevention systems, and encryption protocols.
Develop and deliver security awareness training to staff.
Qualifications:
Bachelor's degree in computer science, Information Technology, Cybersecurity, or related field.
3+ years of experience in IT security or systems administration.
Strong understanding of network protocols, operating systems, and security principles.
Experience with security tools and platforms (e.g., Splunk, Palo Alto, Cisco ASA, etc.).
Relevant certifications such as CompTIA Security+, CISSP, CISM, or CEH are a plus.
Excellent problem-solving and communication skills.
Preferred Skills:
Security certifications such as CISSP, CISM, CompTIA Security+, or PCI Professional (PCIP).
Familiarity with incident response frameworks and forensic analysis.
Discovery IT System Administrator (Top Secret Clearance Required)
Information technology manager job in Atlanta, GA
Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
The Contractor shall provide the following services to include but not limited to:
* Contractor shall ensure the day-day availability of electronic discovery applications and related tools;
* Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools;
* Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes;
* Contractor shall maintain security, backup, and redundancy strategies;
* Contractor shall assist technical architecture design discussions;
* Contractor shall liaise with vendors on behalf of OGC to address product issues;
* Contractor shall develop and provide training for the end-users;
* Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications;
* Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems;
* Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements;
* Contractor shall support the discovery application integration/migration activities;
* Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues;
* Contractor shall have legal technology experience and knowledge of the EDRM;
* Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment;
* Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration;
* Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022;
* Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways;
* Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Phone: *****************Email: [email protected]
#CJ
$124,895.40 - $169,500.90 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Lab Administrator
Information technology manager job in Alpharetta, GA
Lancope is seeking an IT Lab Administrator to develop, maintain and grow our support lab.
Responsibilities:
Assist in the maintenance and development of virtual appliances and services
Work independently under pressure within a cross-functional, and cross-site environment
Ensure that environments are deployed properly
Communicate current lab status to all that need to know on a regular basis
Desired Experience/Education:
Bash/Shell scripting
Troubleshooting, Product Support
Networking - mid to experienced competency
BS Degree in Computer Science, Information Systems, Information Technology, or Network Security or equivalent experience
Security - any level competency
Certifications: A+, Network+, CCNA (or any Cisco CCXX)
Experience coding in Python, Visual Basic, Java, or C
Beta Testing/QA experience
Delivering or developing training material
IT Administrator
Information technology manager job in Atlanta, GA
Job Title: IT Administrator Pay Rate: $60-65k We are seeking a skilled and detail-oriented IT Administrator to manage and support our organization's technology infrastructure, software, and security needs. This role will provide day-to-day IT support, oversee system administration, manage assets, and ensure smooth operation of hardware, software, and network resources across the company. The ideal candidate will be proactive, service-oriented, and comfortable working across multiple technological platforms.Key Responsibilities:
Office 365 & Collaboration Tools
Create and manage Office 365 accounts, including email setup and E3 license assignment
Manage Teams groups, SharePoint, Jira, Confluence, and Bitbucket, etc. accounts and permissions
Keep SharePoint and Kite updated with the latest documents and organizational information
Coordinate with an external IT service provider to provide timely assistance.
Security
Manage VPN access and security onboarding for new employees
Administer security awareness training and track completion
Support ongoing security compliance initiatives and monitoring
Asset Management
Set up and configure computers for new employees, including shipping, returns, and hardware tracking
Manage procurement, upgrades, and troubleshooting of IT assets (computers, peripherals, mobile devices)
Maintain accurate asset inventory and ensure timely replacements or repairs
Hardware & Office Support
Maintain and support employee workstations (keyboards, monitors, docking stations, phones, etc.)
Support conference room hardware and connectivity
Manage cell phone orders, upgrades, and service plans
Oversee internet service for Atlanta and Dallas offices
Software & Licensing
Manage software licenses for Tableau, Power BI, Alteryx, Snowflake, Adobe, Figma, and Salesforce, etc.
Ensure compliance with software usage and licensing agreements
Cloud Administration
Support internal and client requests for AWS and Azure cloud resources
Assist with provisioning, access management, and troubleshooting cloud services
Policy & Compliance
Maintain and update IT and security policies (e.g., Information Security, AI Policy)
Communicate policy changes to employees and track adoption across the organization
Qualifications
2+ years of IT administration or system administration experience
Bachelor's in information technology, computer science, or cybersecurity (preferred)
Strong knowledge of Microsoft Office 365 administration (Exchange, Teams, SharePoint)
Experience with VPNs, security tools, and user onboarding processes
Familiarity with AWS and Azure environments
Auto-ApplyInformation Technology Professional
Information technology manager job in Calvary, GA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military