Information Technology Infrastructure Manager
Information technology manager job in Chandler, AZ
A major global client of ours has a need for a IT Manager - Infrastructure for their Chandler, AZ location. This is a contract opportunity with the possibility of a permanent hire.
General Purpose of the Role
The IT Manager - Infrastructure oversees the company's global IT environment and ensures high performance, reliability, and availability across all systems. This role manages all core infrastructure components including endpoints, servers, cloud environments, data storage, voice systems, and user technology needs. The manager leads a team responsible for timely support response, troubleshooting, and issue resolution across both corporate and manufacturing operations. This position also works closely with Network, Security, and Applications teams to maintain uptime, improve processes, and support overall business efficiency.
Key Responsibilities
Maintain secure, stable IT infrastructure and ensure adherence to company policies and operational controls.
Oversee daily support activities across servers, cloud systems, data storage, and infrastructure technologies.
Ensure strong disaster recovery, backup practices, and long-term system reliability through standard processes.
Set goals and performance metrics for the Infrastructure team and manage progress against expectations.
Ensure timely resolution of support requests through the Helpdesk and coordinate repair or escalation efforts across IT.
Manage vendor relationships and negotiate contracts for infrastructure services and technology solutions.
Lead, develop, and mentor a high-performing technical team.
Promote a security-first mindset and champion best practices for protecting internal and customer data.
Support continuous improvement by developing standard operating procedures and optimizing system performance.
Collaborate with business and IT leaders to minimize downtime and improve operational outcomes.
Qualifications
Bachelor's degree required; Master's degree preferred.
10+ years of combined business, consulting, or IT leadership experience.
Strong foundation in Infrastructure with working knowledge of Network, Security, and Applications, including SAP in a manufacturing environment.
Microsoft certifications (MCSE, MCSA) and server/SQL-related credentials preferred.
Experience leading or supporting global teams across multiple regions.
Demonstrated success in hands-on infrastructure management, vendor oversight, and complex problem solving.
Proven experience managing Microsoft-based environments, cloud services, Active Directory, and collaboration platforms.
Background supporting manufacturing operations is highly desirable.
Knowledge & Competencies
Strong knowledge of infrastructure support services, monitoring, performance management, and multi-platform environments.
Proficiency with Nutanix, VMware, Active Directory, Veeam, Windows Server, networking tools, Azure, and Intune.
Experience working with SAP ECC or S/4.
Ability to design and implement scalable infrastructure solutions that meet business needs.
Experience managing IT infrastructure budgets and achieving cost-efficiency.
Strong project coordination skills for infrastructure programs and cross-functional initiatives.
Understanding of regulatory and compliance requirements such as GDPR and SOX.
Personal Attributes
Strong troubleshooting skills and the ability to quickly learn new technologies.
Skilled people leader with the ability to coach and develop team members.
Clear and confident communicator, able to explain technical concepts to non-technical audiences.
Strong judgment, accountability, and decision-making ability.
Collaborative working style with the ability to influence across teams.
High integrity and professionalism.
Deputy Chief Technology Officer ( CTO )
Information technology manager job in Phoenix, AZ
Company Background
Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems.
Mi-Case leverages a unique combination of technical, functional, and industry specialization, as well as partnerships with key software vendors, to deliver maximum value-add projects.
Position Summary
The Deputy Chief Technology Officer (Deputy CTO) for Infrastructure & Security Engineering is the CTO's second-in-command. This executive role blends hands-on technical leadership with organizational stewardship across cloud infrastructure, advanced networking, and security engineering. The Deputy CTO ensures that all technology platforms-multi-account/multi-tenant cloud, networking interconnects, shared services, and security controls-are architected, operated, and evolved to meet the company's performance, availability, security, compliance, and cost objectives. The role regularly represents the CTO in leadership forums, with customers, and during critical incidents. The role will require 3 days per week on site in our Desert Ridge office location.
Responsibilities
Leadership & Strategy
Act as the CTO's primary delegate for decision-making, executive meetings, and customer-facing technology conversations.
Translate the technology vision and product roadmap into infrastructure, networking, and security strategies with measurable outcomes.
Establish and govern technical standards, reference architectures, and operational playbooks used across product teams.
Mentor and develop leaders in infrastructure, platform, networking, and security engineering.
Infrastructure & Networking
Own architecture and operations for cloud networking (e.g., AWS VPCs, Transit Gateway, multi-region design, route tables, NAT, security groups).
Design and manage hybrid connectivity (IPSec/IKEv2 VPNs, BGP, Direct Connect), DNS, load balancing (ALB/NLB), and global edge/CDN.
Lead network segmentation and isolation strategies for tenants/environments; enforce least-privilege network access.
Drive infrastructure automation and reproducibility using Infrastructure as Code (Terraform or equivalent), including environment provisioning.
Lead capacity planning, performance optimization, and reliability engineering for shared platforms and services.
Security Engineering
Architect and enforce network and platform security controls: Zero Trust, WAF, DDoS protections, IDS/IPS, secure TLS configurations, KMS/HSM key management.
Define hardening baselines for OS, containers, runtime, and network devices; ensure vulnerability management with SLAs.
Partner with the Security/GRC function to align engineering practices to frameworks such as CJIS, StateRAMP, FedRAMP, and SOC 2.
Direct incident response for network/infrastructure-impacting events; lead root cause analysis and corrective action plans.
Oversee identity-aware networking and federation integrations (e.g., SSO/MFA with Entra ID/Okta) across internal and customer-facing systems.
Operations & Reliability
Establish SRE-aligned practices for observability (metrics, logs, traces), SLOs/SLIs, alerting, and runbooks.
Ensure high availability, disaster recovery (RPO/RTO targets), and business continuity for critical services.
Standardize CI/CD for infrastructure and platform components; ensure secure, auditable change management.
Lead cross-functional readiness for peak events, cutovers, and large customer go-lives.
Cost & Vendor Management
Own infrastructure/network/security budgets; drive cost efficiency (rightsizing, reservations/savings plans, storage classes).
Manage strategic vendors and service providers; negotiate contracts and set performance expectations.
Compliance & Audit Partnership
Ensure engineering evidence is continuously captured for audits (design docs, change records, test artifacts, monitoring).
Support customer security reviews and due diligence; present architecture and controls with credibility.
People & Organization
Build a high-performing team culture grounded in accountability, learning, and operational excellence.
Define staffing plans, role expectations, and career paths for infrastructure, platform, networking, and security engineering.
Experience
10+ years in progressive technology leadership roles, including 7+ years owning cloud infrastructure and networking at scale.
Proven ownership of complex cloud network architectures (multi-account, multi-VPC, multi-region) and hybrid connectivity.
Demonstrated success leading security engineering initiatives and incident response.
Technical Depth
Cloud & Networking: AWS (VPC, Transit Gateway, Route 53, CloudFront, ALB/NLB, PrivateLink); hybrid connectivity (IPSec/IKEv2, BGP, Direct Connect); routing, NAT, subnetting, IPv4/IPv6.
Edge & Security: Cloudflare/AWS WAF, DDoS protections, reverse proxying, TLS 1.2+ and modern cipher management, certificate automation/PKI.
Firewalls: Enterprise firewall design/operations (e.g., FortiGate, Palo Alto) and microsegmentation strategies.
Automation: Terraform (or equivalent IaC), Git-based workflows, policy-as-code/guardrails, secrets management.
Observability: SIEM/SOAR and logging platforms (e.g., Splunk, Sentinel, CloudWatch), APM/metrics tooling.
CI/CD & Platforms: TeamCity/Azure DevOps/GitHub Actions; container orchestration (ECS/EKS) and artifact management.
OS/DB/Scripting: Windows and Linux administration; Oracle/MSSQL/Postgres familiarity; scripting in PowerShell/Bash/Python.
Education & Certifications
Bachelor's degree in CS, IS, or related field (Master's preferred).
Preferred certifications: CISSP, CISM, CCSP; CCNP/Enterprise or equivalent; AWS Advanced Networking Specialty and/or AWS Security Specialty.
Core Competencies
Executive communication, customer credibility, and auditor-facing clarity.
High-judgment decision-making under pressure; bias for action with strong ownership.
Ability to operate from strategy to hands-on problem solving when required.
Success Metrics (Examples)
Platform uptime and SLO attainment across critical services.
MTTD/MTTR improvements for network/infrastructure incidents.
% Infrastructure managed as code and compliance drift rate.
Environment provisioning lead time and change failure rate (DORA metrics).
Cost per tenant/environment vs. plan; reservation/savings-plan coverage.
Audit readiness: evidence completeness and number of corrective actions.
Vulnerability remediation SLAs met for high/critical findings.
Reporting Structure
Reports directly to the Chief Technology Officer (CTO). Partners closely with Product, Engineering, Architecture, Program/PMO, and Security (GRC).
Chief Technology Officer (CTO)
Information technology manager job in Scottsdale, AZ
Seniority: Executive Leadership
Reporting to: Founder & CEO
Compensation: Competitive + Equity
Klaritee is building a deterministic intelligence architecture designed for enterprise, governance, and national-level safety requirements. We are now establishing the role of Chief Technology Officer (CTO) to lead the development, scaling, and operational integrity of the technological backbone that brings this system to life.
The CTO will own Klaritee's engineering organization, enterprise infrastructure, deployment architecture, reliability standards, and long-term technical strategy. This role requires a systems-level thinker with the ability to translate new reasoning structures into robust, scalable, production-grade systems.
This is a foundational executive role within a company creating an entirely new class of intelligence.
Key Responsibilities
Build and lead Klaritee's engineering organization, including infrastructure, platform, application layers, and enterprise integration pathways.
Architect and scale a secure, reliable, high-availability system capable of supporting deterministic intelligence workloads.
Develop and own Klaritee's technical roadmap, sequencing, and execution strategy.
Oversee infrastructure design, distributed systems architecture, deployment patterns, and observability across all environments.
Establish engineering processes, quality standards, incident response protocols, and long-term reliability frameworks.
Collaborate with the Chief Strategy Officer/EVP, Chief Council Officer/SVP, and KFSC-aligned leaders to ensure technical systems support governance, safety, and regulatory requirements.
Translate new reasoning architectures, safety structures, and deterministic constraints into executable engineering components.
Guide technical decisions, evaluate trade-offs, and ensure systems are built with clarity, stability, and future scalability.
Represent Klaritee in technical discussions with partners, agencies, enterprise clients, and external stakeholders.
Ideal Background
Senior engineering or infrastructure leader with a history of scaling mission-critical, high-reliability systems.
Experience leading engineering teams of 100+ and managing multi-year technical roadmaps.
Deep understanding of distributed systems, cloud infrastructure, security architecture, and enterprise-grade reliability.
Familiarity with secure compute environments, compliance standards (SOC2, NIST/FedRAMP, etc.), and system governance requirements.
Experience building platforms, not just products, APIs, internal services, SDKs, deployment pipelines, and multi-layered architectures.
Proven ability to create structure, clarity, and technical discipline across fast-moving teams.
Strong executive communication and credibility with federal, enterprise, and technical leaders.
Ability to rapidly understand new reasoning paradigms and convert conceptual structures into technical pathways.
Why Join Klaritee
As CTO, you will define and scale the technological foundation of a deterministic intelligence system, a category that will shape how enterprises, institutions, and governments interact with advanced reasoning platforms. You'll have unfettered access and the ability to architect and lead the full engineering and infrastructure division from day one. You will build the systems, standards, and operational backbone that anchor non-probabilistic AI safety and reliability.
Important Recap
Work closely with Klaritee leadership, senior government stakeholders, and high-level partners influencing national safety and oversight protocols.
Set the direction for an entirely new class of intelligence built on structure, reasoning geometry, and verifiable clarity rather than probabilistic drift.
Operate with significant authority, ownership, and long-term impact as the company scales.
This role is for a leader who wants to make a generational technical contribution, not just manage
engineering, but define the architecture of a new field.
Network Administrator
Information technology manager job in Phoenix, AZ
NextPlay Jobs is looking for a Network Administrator for a growing organization located in Tempe, AZ. This is a hands-on role supporting a multi-site environment with a mix of end-user support, server/network administration, and endpoint management. The right person will be comfortable jumping between help desk needs and systems-level projects, with a strong focus on uptime, security, and continuous improvement.
Position Summary:
The Network Administrator will oversee daily IT operations and help evolve the organization's infrastructure (implement ITIL). This role blends tiered user support with administration of servers, domains, backups, and network performance. You'll work closely with internal teams and vendors to keep systems stable, secure, and scalable as the business grows.
Key Responsibilities:
End-User Support / Help Desk
Serve as the primary technical resource for employees across office and field locations.
Troubleshoot and resolve hardware/software issues on Windows, mac OS, and mobile devices.
Set up and maintain desktops, laptops, docks, monitors, printers, and related peripherals.
Support remote staff with connectivity and device troubleshooting.
Communicate status updates and project progress to management and stakeholders.
Coordinate with vendors as needed for repairs, licensing, and escalations.
Systems & Network Administration
Administer domains, user identities, access controls, and profiles within Active Directory / similar tools.
Maintain databases and system platforms; ensure reliability, integrity, and access continuity.
Manage backup operations, endpoint security tools, and user-support platforms.
Monitor network performance, identify trends, and implement improvements.
Evaluate new technologies and recommend infrastructure upgrades.
Server & Endpoint Management
Perform regular server maintenance including patching, imaging, OS upgrades, and backups.
Manage RMM/endpoint tools (NinjaOne or comparable platforms) for monitoring and automation.
Deploy, configure, and update applications on user machines.
Ensure endpoint compliance with internal IT and security standards.
ITIL / Service Management Practices
Follow ITIL-aligned processes for incident, problem, and change management.
Keep asset and configuration records updated in the CMDB.
Assist in root-cause analysis and post-issue documentation.
Support service metrics such as SLAs, response times, and operational KPIs.
Partner with leadership to improve support quality and user experience.
Required Qualifications
Demonstrated experience in network administration plus hands-on help desk support.
Strong knowledge of Windows Server, Active Directory, and mixed OS environments.
Experience with endpoint management / RMM tooling (NinjaOne preferred).
Familiarity with ITIL concepts and structured service management.
Solid troubleshooting skills, clear communication, and customer-first mindset.
Preferred Certifications -
ITIL Foundation (or higher)
CompTIA Network+
Microsoft Certified: Azure Administrator Associate
Cisco CCNA
Physical Requirements
Ability to lift and move up to 50 lbs occasionally.
Comfortable performing device installs and minor equipment adjustments.
Must be able to sit, stand, bend, kneel, and work in varied positions for extended periods.
Work Conditions
Role may involve time on-site near operational equipment and machinery.
Noise levels can be moderate to loud depending on location.
Safety-minded
Network & Systems Administrator (Civil/Construction/Engineering)
Information technology manager job in Phoenix, AZ
Join a dynamic and respected engineering firm as a Senior Systems Analyst with a strong focus on systems and network administration. This role involves working closely with the IT Manager to manage daily IT operations, support end users, and ensure the smooth running of critical infrastructure and software platforms. Ideal candidates will have a strong foundation in networking and experience supporting IT environments in technically driven industries like architecture or engineering.
Why Consider This Role?
Work in a collaborative, stable, and growth-focused environment
Hands-on experience with modern technologies and industry-standard platforms
Be part of a team that values professional development and internal career advancement
Enjoy the benefits of living in the Phoenix-Mesa area-boasting year-round sunshine, outdoor adventure, vibrant arts, great food, and a lower cost of living compared to other major cities
Key Responsibilities:
Support day-to-day IT operations including servers, networks, and user systems
Assist in the design and management of advanced network architectures
Configure, maintain, and optimize Autodesk, Bentley, and Microsoft 365 platforms
Ensure system security, backups, and compliance are consistently maintained
Troubleshoot complex technical issues quickly and efficiently
Provide reliable onsite user support across multiple office locations
Maintain comprehensive system documentation and status reports
Qualifications:
Bachelor's degree in IT, Computer Science, or a related field preferred; certifications also considered
Minimum 7 years of progressive IT experience, preferably in an AEC or similar environment
Proficient with routing, switching, firewalls (especially SonicWall), VLANs, and VPNs
Experience with Active Directory and Microsoft 365 administration
Familiarity with cybersecurity best practices and tools
Knowledge of Autodesk and Bentley software preferred
Strong interpersonal and communication skills
Ability to support remote teams and multiple locations
Required Skills:
Advanced network administration
Microsoft 365 and Active Directory management
IT infrastructure troubleshooting and support
Data Center Site Selection Manager
Information technology manager job in Phoenix, AZ
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in Business, Civil Engineering, City Planning or related
10. 10+ years of experience in site selection and data center or other capital project or infrastructure development
11. Experience leading real estate negotiations including contract formation and contract negotiations
12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
14. Experience communicating commercial, market and contractual details to all organizational levels
15. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
16. Advanced technical degree, law degree or MBA
17. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$188,000/year to $256,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
IT Operations Manager
Information technology manager job in Scottsdale, AZ
IT Operations Manager Type: Public Job ID: 131214 County: East Maricopa Contact Information: Scottsdale Community College 9000 E. Chaparral Road Scottsdale, Arizona 85256 District Website Contact: SCC-HR Phone: ********** Fax: District Email
Job Description:
IT Operations Manager
Job ID: 321750
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$103,328.00 - $134,326.00/annually, DOE
Grade
124
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-**************************************************************************************************************************************************************************************************************
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. *********************************
We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.****************************************
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of *********************************************** available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
* Nationwide Medical, Dental, and Vision Coverage
* Paid Time Off: Vacation, Sick Leave, and Personal Time
* 20 Paid Observed Holidays
* Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
* ************************ including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
* Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
* Tuition Reimbursement for employees and dependents
* Annual Professional Development Funding
* Flexible Work Schedules
Employee Health & Wellness Programs:
* District-Wide Wellness Program with Workshops and Webinars
* Monthly Health & Wellness Calendar and Newsletter
* Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
* Employee Assistance Program (EAP)
* Sight-On-Site Eye Care Services
* Mobile On-Site Mammography Screenings
* Pre-Retirement Planning Events
* Qualifying Employer for*************************************************************************** (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
Information Technology Services (ITS) at MCCCD is seeking a seasoned and strategic IT Operations Manager to oversee and enhance enterprise technology operations. Reporting to the Director of IT Operations, this high-impact leadership role oversees teams across systems, applications, infrastructure, and service desk functions. The IT Operations Manager, leveraging the ITIL guiding principles, leads operational efficiency and automation efforts while ensuring reliability. The IT Operations team ensures the delivery of reliable, secure, and efficient IT services across the organization.
What makes this role truly exciting: you'll be building and launching ITS's brand-new Operations Center. A central, transformative hub for all network, application, and cybersecurity monitoring, incident response, and operational excellence. The person in this role will have a commitment to IT excellence and the ability to manage complex IT ecosystems, including hybrid and cloud environments, while fostering a culture of collaboration, accountability, and continuous improvement.
Essential Functions
Must be willing and able to work in an office setting, where there is a mandatory minimum in-office expectation, which the District reserves the right to update and/or change at any time.
(20%) People/Team/Project Leadership
* Plans, organizes, assigns, supervises, reviews, and evaluates the work of staff
* Identifies training needs and opportunities; promotes professional growth and development opportunities among team members
* Holds team members accountable for completing assigned tasks
* Participates in major projects as the ITIL subject matter expert
(20%) Monitoring, Reporting, and Optimization
* Utilizes ITSM tools and system monitoring platforms to track uptime, performance metrics, and incident trends
* Creates and distributes reports related to KPIs, helpdesk performance, system reliability, and capacity planning
* Identifies trends in ticketing systems and monitoring logs to recommend process and performance improvements
* Continuously optimizes technology operations by introducing automation and configuration standardization where possible
(20%) Change, Incident, and Problem Management
* Leads the Change Advisory Board (CAB) process, evaluates risk, and approves changes to production systems
* Develops and enforces Service Level Agreements (SLAs) for both technical support and customer service delivery, including major problem incidents
* Oversees incident response protocols, including escalation paths, communication plans, and documentation
* Drives root cause analysis and resolution of recurring technical issues using problem management practices
* Uses ITIL best practices for the handling of major or problem incidents
* Maintains the incident management lifecycle and ensures documentation of known errors and knowledge base articles
(20%) Systems, Applications, and Infrastructure Operations
* Monitors the health, performance, and availability of enterprise systems, applications, and network infrastructure
* Leads system patching, routine maintenance, and incident response to minimize downtime and service disruption
(10%) System and Infrastructure Management
* Oversees the maintenance, configuration, and lifecycle of servers, networks, storage, endpoints, and data center environments
* Ensures security and performance of infrastructure, including proactive patch management and capacity planning
* Manages cloud-based and hybrid environments, ensuring scalability, reliability, and data integrity
(5%) Network and Connectivity Support
* Oversees network performance monitoring and collaborates with network engineers to troubleshoot LAN/WAN/Wi-Fi issues
* Supports resolution of connectivity issues impacting remote workers, onsite employees, and conference spaces
* Maintains inventory and configuration standards for networking equipment (CMDB)
(5%) Administrative
* Participates on districtwide teams and task forces as needed
* Performs related duties as assigned
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution in any field and five (5) years of professional experience in an area related to the assignment, which includes two (2) years of supervisory experience.
OR
An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
* Experience managing enterprise IT operations in a multi-site or distributed environment
* Experience using ITIL or similar service management frameworks to deliver IT services
* Experience managing enterprise platforms such as Microsoft 365, Active Directory, VMware, and monitoring tools
* Experience leading major incident response, while effectively communicating to internal and external stakeholders
* Possession of related certifications, including ITIL Foundation or higher, Microsoft, Cisco, or AWS certifications (e.g., MCSA, CCNA, AWS SysOps)
Special Working Conditions
There is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time.
The selected candidate will need to reside in the Phoenix area or relocate within six months of hire.
This role may involve after hours work and non-regular business hours.
This leader will be measured on ITS values, leadership principles, and job performance areas as referenced above.
May be required to sit for a prolonged period of time; viewing a computer monitor.
May be required to present in large meetings and sponsored events.
ITS does not sponsor individuals for any type of work visas.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
* Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
* Indicate whether former or current employment is Full-Time or;
* Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
* Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
* Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review Tuesday, September 2, 2025
Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ***************************
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Manager, IT Service Operations
Information technology manager job in Phoenix, AZ
ESSENTIAL FUNCTIONS
Oversee vendor and/or internal operational IT resources managing technical solutions for all local market clinics and practices
Engagement with work/project intake process, issue tracking and resolution for all IT teams
Lead operational support teams of multiple levels to deliver high quality IT services
Provide input to HOPCo leadership on effectiveness of vendors and other resources engaged in day-to-day work
Participate and assist with all local market I.T. support conversations
Provide critical insights into technical and timeline feasibility of IT participation in integration plans
Understand requirements from clinical operations and support teams
Negotiate technical solutions and timelines with clinical operations and support teams
Communicate requirements, needs, and timelines with HOPCo IT and contracted partners
Track progress and risks, manage issues, set expectations, communicate proactively and regularly to all stakeholders
Define, implement, and manage metrics tracking mechanism for integration work
Serve as escalation point and advocate for market leadership, support verticals, and technical teams
EDUCATION
Associate's Degree required (CS or CIS optimal); Bachelor's preferred.
EXPERIENCE
Exceptional written and verbal communication skills. Ability to communicate complex technical topics effectively to executive and physician audiences.
Healthcare hospital or clinical practice IT experience
Extensive project management experience, leading multi-month, multi-million-dollar project
Technical expertise related to infrastructure setup, including networks and telephony
Demonstrated experience as successful manager/leader across technical and operational teams
KNOWLEDGE
Expert knowledge in project management and written presentations including Smartsheet, Excel, Word, and PowerPoint
SKILLS
Excellent observable skills for setting realistic expectations with HOPCo/market leadership and partners
Strong customer service mindset for ensuring the clinical and operational “voice” is heard and priority is set accordingly
Excellent listening, analytical, and communication skills that will contribute to sensitive conversations with physicians and leaders of future partnerships
Analytical thinking and problem-solving skills, with acute attention to detail, accuracy and accountability balanced with sound business judgment.
Exceptional interpersonal skills
ABILITIES
Ability to successfully manage multiple projects simultaneously
Ability to communicate complex information in a clear and concise manner to managers and executives
Ability to practice good judgment and discretion
Ability to act with integrity
Ability to engage and foster strong partnerships with the market/HOPCo leadership, executive leadership, vendors, and the management team
ENVIRONMENTAL WORKING CONDITIONS
Normal office environment
Some travel may be required
PHYSICAL/MENTAL DEMANDS
Requires sitting and standing associated with a normal office environment.
Manual dexterity using a calculator and computer keyboard.
ORGANIZATIONAL REQUIREMENTS
HOPCo Mission, Vision and Values must be read and signed.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Data Center Project Manager
Information technology manager job in Mesa, AZ
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor.
Job Duties and Responsibilities:
Responsible for scheduling, forecasting, and tracking the project and team deliverables.
Manage and delegate workflow to maximize productivity.
Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting.
Develop project work plans and recovery plans to maintain project and objectives.
Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace.
Perform Quality Control reviews of documents and plans for accuracy and completeness.
Implement operational protocols to deliver and measure the quality of our services.
Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements.
Build, develop, improve, and expand relationships with key clients within the market.
Attend all necessary meetings and be the primary contact with your clients.
Listen to understand the needs of your client to implement process and/or schedule changes.
Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities.
Provide constant and consistent feedback with your clients in order to continue building trust and project focus.
Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management.
Understand that client engagement and development is one of the most important aspects of the position.
Create an atmosphere of teamwork and collaboration, while fostering employee engagement.
Promote a sense of urgency within the team.
Regularly meet with each team member to review goals, progress, and KPls.
Actively coach and mentor your team members to insure employee growth and success.
Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices.
Foster the use of new/innovative concepts in the development of project designs and proposals.
Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely.
Review and approve time sheets, expense reports, and invoices for assigned employees.
Evaluate employee performance in accordance with company policy and job requirements.
Always promote a strong Safety Culture with staff and contractors.
Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule.
Job Knowledge, Skills, and Abilities:
Experience within the Telecommunication/Wireless industry preferred.
Proven ability to analyze financial reports and budgets to plan the course of the work effectively.
Proven aptitude to demonstrate knowledge and experience in strategic planning and development.
Proven experience leading, motivating, and communicating consistently with employees and clients.
PMP or equivalent certification preferred.
Education and Experience:
Must possess at least 5-7 years of experience in a project management role.
Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times
NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
401(k) Plan with Employer Matching immediate vesting.
10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Data Center Logistics Team Manager
Information technology manager job in Mesa, AZ
We are looking for a team leader to manage our Logistics Service Onsite team who are based on a Client's Data Center campus. They will be responsible for all elements of the service execution at the location as the single point of contact for key service stakeholders. These responsibilities will cover, but not limited to, Client Relationship Management, Resource Capacity Management, Service Compliance leadership, Operational Planning and Execution responsibility, Service Program Management, Milestone Values & Culture Leadership and People Experience Management. You will be responsible for the forecasting of resources current and future to ensure the maintenance of the quality of the service execution and the achievement of all SLAs, KPIs and CFSs. As a team leader, you will represent the Milestone company service and its associated values and culture in all your client and team interactions. It is expected that you will have all current operational knowledge related to your team and service to support proactive decision making and collaboration with your client and team. You will be the standard bearer for how the Milestone team executes the service and support of all clients at the site. You will expect, inspect, and review all team members' performance to align with our standards. The role will involve 30% Client Relationship Management, 50% Operational Planning, Compliance and Quality Control and 20% People Experience Management.
* Ensure the development and maintenance of the Milestone Values and Culture within the team and service execution
* Support the training and development of team members at the site to ensure their capability and skills are sufficient to support the service
* Forecasting and Management of Resource Capacity to meet service demands Management of burst labor activity to fulfil ad hoc Project requirements
* Manage employee attrition in professional and proactive manner
* Client Relationship Management
* Main point of contact (MPOC) for all Milestone IBOS service-related queries and escalations
* Weekly Service Review with ClientSite Operations MPOC for Milestone Regional Manager
* Ensures Client satisfaction that supports the achievement of Quarterly customer satisfaction (CSAT) Scores at the site Provides ongoing clear, concise, and factual Operational Information to Milestone Leadership to assist service strategy and decision making
* Supports the Regional Manager in commercial invoicing queries and approvals to support proactive financial management Service Management
* Provide oversight and direction of day-to-day operations to ensure service quality control and compliance
* Measure, Monitor and Analysis the key areas of service execution around Rack Management, Inventory Management, Spare Management and Service Compliance (Safety, SOX, Security and Customer Service) Produce weekly reports on service level agreement (SLA )achievements, volumes, resourcing, and compliance
* Analyze, Investigate, and provide insights on operational key performance results
* Support the continuous development of operational services on site
* Support and provide oversight on Client process and tool field UAT programs
* Control the ongoing team application of the Milestone and Client Safety standards and processes
* Lead the profiling of Risk and Service Improvement for the Milestone Service at the site
* Ensure the teams engagement and completion of all required Client and Milestone training for Safety, Compliance and Standard Operating Procedures
Requirements:
* Proven work experience as a team leader or supervisor
* Excellent Client Relationship Management
* Excellent oral and written communication skills
* Proficient in the use of email, word, excel and word with a high degree of efficiency
* Experience in developing and presenting report documents and PowerPoint presentations to support Client and Leadership service interactions
* Capability to support workforce planning and management
* Excellent time management, prioritization, and decision-making skills
* Agility to work in a dynamic versatile working environment to meet changing Client service demand prioritization Degree in Management or training in team leading is a plus Analytical and problem-solving skills to support service improvements, risk identification and operational trends
* Knowledge of and implementation of 5S principles to support service efficiency and safety
* Coaching, Mentoring and development of teams and individuals
* Ability to understand all health & safety requirements and cautions
* Ability to perform the physical labor is necessary
* Must be able to speak, read, write, and understand English as the primary language(s) used in the workplace
* Able to safely lift and move a minimum of fifty (50) pounds
* Able to stand the duration of the shift
Data Center Project Manager
Information technology manager job in Mesa, AZ
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor.
Job Duties and Responsibilities:
Responsible for scheduling, forecasting, and tracking the project and team deliverables.
Manage and delegate workflow to maximize productivity.
Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting.
Develop project work plans and recovery plans to maintain project and objectives.
Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace.
Perform Quality Control reviews of documents and plans for accuracy and completeness.
Implement operational protocols to deliver and measure the quality of our services.
Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements.
Build, develop, improve, and expand relationships with key clients within the market.
Attend all necessary meetings and be the primary contact with your clients.
Listen to understand the needs of your client to implement process and/or schedule changes.
Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities.
Provide constant and consistent feedback with your clients in order to continue building trust and project focus.
Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management.
Understand that client engagement and development is one of the most important aspects of the position.
Create an atmosphere of teamwork and collaboration, while fostering employee engagement.
Promote a sense of urgency within the team.
Regularly meet with each team member to review goals, progress, and KPls.
Actively coach and mentor your team members to insure employee growth and success.
Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices.
Foster the use of new/innovative concepts in the development of project designs and proposals.
Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely.
Review and approve time sheets, expense reports, and invoices for assigned employees.
Evaluate employee performance in accordance with company policy and job requirements.
Always promote a strong Safety Culture with staff and contractors.
Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule.
Job Knowledge, Skills, and Abilities:
Experience within the Telecommunication/Wireless industry preferred.
Proven ability to analyze financial reports and budgets to plan the course of the work effectively.
Proven aptitude to demonstrate knowledge and experience in strategic planning and development.
Proven experience leading, motivating, and communicating consistently with employees and clients.
PMP or equivalent certification preferred.
Education and Experience:
Must possess at least 5-7 years of experience in a project management role.
Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times
NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
401(k) Plan with Employer Matching immediate vesting.
10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Auto-ApplySeasonal IT Technician
Information technology manager job in Tempe, AZ
Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
US Data Center/Mission Critical Project Manager
Information technology manager job in Phoenix, AZ
VERSYS (Verified Systems) is growing our team of experienced Mission Critical Project Managers for upcoming U.S. data center projects. If you've led power, controls, or cooling scopes in environments where uptime, documentation, coordination, and precision are non-negotiable, we want to hear from you.
This role is responsible for
project execution, cost, risk, and client outcomes from early planning through turnover and closeout.
What you'll own
You'll lead Data Center and Advanced Technology projects, working closely with field leads, clients, vendors, and internal support teams. Key responsibilities include:
Project leadership & execution
Lead overall project execution: scope, schedule, risk, quality, and stakeholder coordination
Maintain a complete, detailed understanding of project scope and contract requirements
Drive jobsite readiness, daily priorities, and constraint removal with field leadership
Ensure a strong turnover process: documentation, punch/deficiency closure, and client handover support
Team leadership
Lead and support project team members (project engineers, coordinators, and site leadership)
Mentor, coach, and develop project engineers for fast-paced growth
Set expectations, build morale, and create a high-accountability / high-support culture
Project controls & financial performance
Own project controls: budgeting, forecasting, cost control, billings, collections, change management, and cash flow
Deliver accurate monthly status reporting (schedule, cost, risks, and key milestones)
Hold accountability for project completion, financial outcomes, critical success factors, and customer satisfaction
Planning & scheduling
Lead planning and scheduling activities; coordinate sequencing across trades and vendors
Manage schedule updates, look-aheads, and milestone tracking to keep teams aligned and moving
What makes this role different at VERSYS
Your time will be split between office coordination and site engagement; running daily priorities with field teams and subcontractors, walking the work, and staying closely aligned with clients, commissioning partners, and vendors to keep execution tight and communication clear. You'll own the rhythm of the project (schedule, cost, procurement, RFIs/submittals, QA/QC, and turnover documentation), and you'll have the resources and authority to improve processes and implement proven systems that help teams perform at a higher level.
The story of VERSYS
VERSYS was founded by commissioning field technicians who wanted to build a company that's different from the industry norm-one that invests in people and creates opportunities. Our purpose is simple: “Providing Opportunities for Others to Succeed.”
We live our values every day:
Elevate Each Other
Lead The Way
Invest In Relationships
Tackle Tough Problems
Earn Our Reputation
What we're looking for
We're looking for a people-first, adaptable leader who can drive results in a fast-moving environment.
5+ years of commercial construction project management experience (mission critical / data center experience is a strong asset)
Experience leading complex MEP / electrical / controls / commissioning-heavy scopes on fast-track projects (typically 5-10+ years total experience is ideal)
Bachelor's degree in Construction Management, Engineering, or a related field is an asset - equivalent experience and/or a strong trade/technical background (electrical, mechanical, I&C/BAS) will be considered
PM credentials such as PMP are a strong asset
Proven ability to manage schedule, budget, subcontractors, procurement, RFIs/submittals, change management, and client communication in high-pressure environments
Strong understanding of building processes, systems, and project delivery fundamentals, including QA/QC, safety, and turnover/closeout documentation
Demonstrated capability in cost estimating, budgeting, forecasting, and project financial controls
Proficiency with Microsoft Office and common project tools (PM software, cost management/accounting software, scheduling software)
Excellent communication and listening skills; able to resolve complex issues calmly and effectively
Proven ability to build team morale and lead through accountability and support
Strong work ethic and a practical, “get it done” mindset
What we offer
Competitive hourly wages + daily per diems
Health insurance contribution
401(k) matching
Strong field support, training, and growth to lead roles
A team that values precision, safety, and your success
Ready to join us?
If this sounds like you and you'd like to join our journey, submit your resume and let's connect.
VERSYS is committed to an inclusive work culture. We are an Equal Opportunity Employer and welcome diversity. We are enrolled in the E-Verify program. All qualified candidates are encouraged to apply.
Thank you for considering a role with VERSYS. Only candidates selected for an interview will be contacted.
Data Center Construction Integration Manager - Constructiv
Information technology manager job in Phoenix, AZ
We are Constructiv, a Generac Company, empowering your technology through mission critical infrastructure delivery.
Our team has over 20 years of technical project delivery experience. During this period, we have established a standard for building the critical power and cooling infrastructure that supports data centers
As we continue to expand, Constructiv is building a pipeline of skilled construction professionals for future opportunities in the United States. While we currently do not have immediate openings, we want to connect with talented individuals in the data center construction industry who are open to exploring roles with us when the time is right. Travel: Travel is required - up to 90%. 90% is required due to assignment being on site/physical location, living in temporary housing. Onsite is Monday - Friday with occasional off hours work, nights and weekends as needed. Current focus is on candidates located in the following areas:Phoenix, AZAshburn, VAHouston, TX
Roles and Responsibilities:
Oversee the full integration process post base-building completion to ensure data centers are “Ready for Network Install” (RNI) and “Ready for Server Install” (RSI).
Lead cross-functional teams including general contractors, lease providers, and internal stakeholders to meet critical project milestones and handoffs.
Manage installation and commissioning (Cx) of network infrastructure systems including WAN, LAN, and WLAN. Ensure compliance with technical specifications and timelines.
Actively promote and enforce a culture of safety on-site, ensuring all work is conducted in alignment with established safety protocols.
Daily Operations:
45% Onsite fieldwork including site walks, progress checks, and safety meetings with field teams.
55% Documentation tasks including checklists, reports, and milestone tracking using enterprise tools (O365, etc.).
Engage with internal teams such as Data Center Operations (DC Ops), End-to-End Delivery (E2E), Security, Engineering, Site Acquisition, and EHS to drive alignment and progress.
Track and report on project status, RFIs, constraints, dependencies, and safety compliance. Provide weekly updates in accordance with organizational standards.
Meeting project deadlines aligned with business and customer needs.
Promoting and maintaining a safe working environment.
Minimum Qualifications:
High school diploma or GED required.
5-7 years of experience in data center or mission-critical construction project management.
5+ years in Construction Management, Documentation & Professional Communication & Telecom/Network System Integration
Proven ability to lead integration of telecom and network systems in large-scale construction projects.
Proficiency in analyzing project schedules and tracking technical scope.
Knowledge / Skills / Abilities
Excellent documentation and professional communication skills.
Advanced experience with Microsoft Office 365 or equivalent enterprise tools.
Preferred Qualifications:
Degree in Construction Management, Telecommunications, Engineering, or a related field.
PMP, LEED, or RCDD certification.
OSHA 30 and/or NFPA 70E certification.
PMI- PMP (Project Management Professional)
BICSI- DCDC (Data Center Design Consultant)
Uptime Institute ATD (Accredited Tier Designer)
Work Experience
Familiarity with commercial lease agreements and associated construction deliverables.
Compensation: Constructiv is committed to fair and equitable compensation practices. The annual salary for this role is $91,300 - $136,900. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Auto-ApplyDir, IT Apps
Information technology manager job in Phoenix, AZ
Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence.â¯This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success - join us today!â¯
UCT is looking for a talented Dir, IT Apps to join us! Onsite in Chandler, AZ.
The Director of IT Apps leads the strategy, implementation, and management of enterprise-wide business applications, including ERP, PLM, MES, and other critical systems. This role ensures application integrity, security, compliance, and optimal performance while driving innovation through integrations and enhancements. The Director oversees a global team, manages complex projects, and partners with senior leadership to align technology solutions with business objectives, enabling operational efficiency and growth.
Essential Duties and Responsibilities: ONSITE
Maintain and manage the Business Application portion of the IT Project Portfolio.
Manage projects and resources (internal & external) to ensure scope, budget, and timeline expectations are met.
Manage all aspects of UCT's ERP(s), PLM and MES systems which include COTS and home-grown applications.
Manage other key business applications including HRIS, Travel and Expense management.
Manage UCT's collaboration platform (SharePoint) and project management applications
Oversees support of IT compliance requirements related to SOX, security, and software licensing as it pertains to business applications.
Collaborate with auditors and oversee audit activities as it pertains to SOX controls related to in-scope business applications.
Lead a team of Business Analysts, Project Managers and Developers dedicated to running UCT's IT Application portfolio.
Manage a team situated in multiple geographies and across different time zones.
Develop and implement programs to enhance team's skillsets and manage their growth opportunities.
Collaborate with senior leadership, the IT team and other stakeholders to evaluate, select, implement, configure, integrate, design, build, and deploy applications.
Assess business requirements and make recommendations for new applications, enhancements to existing applications, customizations and integrations.
Management of documentation and maintenance of IT policies and procedures related to business applications with strong focus on compliance and security.
Build relationships with vendors (existing and new) to align with product roadmap, new functionality and optimize costs.
Other Duties ONSITE
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
Strong management, leadership and organizational skills.
Strong communication, relationship building, and interpersonal skills.
Strong negotiation skills with internal customers and external vendors.
Ability to assess business requirements and make recommendations for new applications, enhancements to existing applications, customizations, and/or integrations that satisfy requirements.
Proven ability to document, test, and implement new processes.
Ability to manage multiple cross-functional projects and resources (internal & external) to ensure scope, budget, and timeline expectations are met.
Proven ability to lead and manage a team of IT professionals in multiple geographies.
Experience in supporting IT compliance requirements related to SOX, Security, and software licensing as it pertains to business applications.
Experience in working with senior leadership, the IT team and other stakeholders to implement, configure, integrate, design, build, and deploy applications.
Extensive experience developing strategic application roadmaps with business alignment.
Experience in hiring resources both in US and Asia.
Good understanding of infrastructure components of an ERP Architecture and experience with designing applications in AWS / Azure.
Previous experience working in a SCRUM or Agile environment desirable.
Educational/Certification Requirement:
Bachelor's degree in business administration, computer science or related field.
Experience Requirement:
Work Experience:
10+ Years of experience in ERP. Experience with SAP is a plus.
7-10 years of experience in multiple IT areas with 2-4 years of relevant domain experience.
Advanced to expert level knowledge and understanding of architecture, application design, system engineering and integration.
Management Experience
7+ years of proven strong team building and employee development experience.
Ultra Clean Technology is proud to be an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.
Director of Information Systems
Information technology manager job in Paradise Valley, AZ
The Director of Information Systems provides strategic leadership and oversight for all corporate and property-level information systems, infrastructure, integrations, and data security. This role ensures alignment of technology initiatives with business goals, continuous system improvement, and efficient resolution workflows while upholding best practices in IT governance and cybersecurity.
Essential Duties and Responsibilities:
Lead overall IT strategy, enterprise system architecture, and cybersecurity governance
Oversee internal ticketing system with focus on workflow optimization and escalation pathways
Establish and enforce service level agreements (SLAs) for IT support responsiveness
Approve and prioritize system enhancements, integrations, and development requests
Ensure consistent documentation standards and alignment across departments and properties
Collaborate with Procurement on software evaluation, lifecycle planning, and contract renewals
Mentor and guide IT team members; set clear performance expectations and accountability
Coordinate with property management to ensure technology supports operational needs and resident experience
Maintain oversight of data security, access controls, and enterprise risk management compliance
Identify emerging technologies and recommend adoption strategies aligned with company objectives
Serve as subject matter expert for executive team on IT infrastructure, systems, and integration planning
Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies: - Analytical: Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. - Problem Solving: Identifies and resolves problems in a timely manner; works well in group problem-solving situations. - Written Communication: Writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively. - Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports the organization's goals and values. - Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation. - Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent.
Supervisory Responsibilities:
Directly supervise the Systems Analyst. Responsible for performance management, mentorship, and assigning project responsibilities in alignment with department objectives.
Education and Experience:
Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent experience
Minimum of 7 years of progressive IT leadership experience
Demonstrated success leading enterprise-level technology initiatives
Experience with system integrations, infrastructure management, and cybersecurity frameworks
Qualifications:
Years of Experience: Minimum of 7 years in IT leadership and enterprise system management
Education/Certifications: Bachelor's degree or equivalent experience.
Preferred Skills:
Experience with cloud platforms (e.g., Azure, AWS)
Familiarity with property management systems (e.g., Yardi)
Advanced knowledge of project management tools and methodologies
Strong understanding of SaaS lifecycle management and vendor negotiations
Basic Skills:
Active Listening: Ability to fully understand and process information.
Speaking: Effective verbal communication skills.
Reading Comprehension: Ability to interpret written documents accurately.
Critical Thinking: Skill in evaluating alternatives and solutions.
Social Skills:
Service Orientation: Demonstrates a willingness to help and serve others.
Social Perceptiveness: Recognizes and understands others' reactions.
Coordination: Ability to synchronize actions effectively with team members.
Information Technology Administrator
Information technology manager job in Tolleson, AZ
Job Classification Title: Information Technology Administrator
Working Title(s): IT Administrator
Who we are
The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems.
Position Description
The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices.
Key technical responsibilities include:
Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services.
Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access.
Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions.
Leading and supporting cloud migration projects.
Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues.
Managing patching, updates, and backup processes.
Ensuring compliance with IT security policies and industry standards.
Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution.
Qualifications
Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable.
Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment.
Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E.
Applications reviewed weekly, with first review October 6, 2025
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************.
EOE/M/F/D/V/SO
Information Technology Professional
Information technology manager job in Phoenix, AZ
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Provider Network Manager
Information technology manager job in Chandler, AZ
Description:
Verda Health Plan of Arizona has a state license with the Arizona Department of Insurance and Financial Institutions, pending a CMS license. We are committed to the idea that healthcare should be easily and equitably accessed by all. Our mission is to ensure that underserved communities have access to health and wellness services, and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for a Provider Network Manager to join our growing company with many internal opportunities.
Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare, Inc is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you'll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity.
Align your career goals with Verda Healthcare, Inc and we will support you all the way.
Position Overview
The Provider Network Manager (PNM) at Verda Healthcare plays a key role in building, maintaining, and enhancing strong relationships with Independent Physician Associations (IPAs), hospitals, and other contracted provider groups. This position serves as the provider-facing contact responsible for delivering high-quality service and support to Verda's contracted provider network, ensuring providers are supported through effective communication, onboarding, issue resolution, and performance monitoring that enhance the provider and patient experience. You will execute network strategies, driving initiatives, reporting progress to leadership. This role will serve as a key liaison between provider partners and internal Verda departments, driving collaboration to meet regulatory, operational, and strategic objectives, while advancing network adequacy and ensuring a high level of provider satisfaction.
This position reports to the Director of New Market Development & Contracting as part of Verda Healthcare, Inc.
Job Description
IPA & Hospital Relationship Management - Serve as primary relationship owner for assigned IPAs and hospital systems; conduct regular check-ins and ensure contract compliance and performance.
Provider Onboarding & Communications - Coordinate onboarding for new IPAs and providers; ensure timely delivery of materials, orientation sessions, and operational readiness.
Provider Inquiries & Support - Serve as point of escalation for provider inquiries, resolving issues in collaboration with claims, utilization management, credentialing, and other internal teams.
IPA Roster Management - Responsible for receiving, validating, and updating incoming IPA rosters, ensuring provider data is accurate, current, and submitted on time to Provider Data Management (PDM) to meet CMS and compliance requirements.
Joint Operations Committees - Organize and facilitate quarterly IPA/hospital Joint Operations Committee meetings; driving consensus on performance priorities and follow up actions.
Internal Liaison - Collaborate with internal stakeholders (claims, UM, credentialing, compliance, member services, IT, and finance) to enforce contract terms and regulatory requirements, including but not limited to resolve provider issues and streamline processes. Provide high-level recommendations to enhance operational workflows and service delivery.
Provider Events & Education - Plan, coordinate, and host provider meetings, trainings, and appreciation events to strengthen partnerships and improve engagement.
Network Adequacy Monitoring - Review monthly IPA network adequacy reports. Work collaboratively with leadership to develop action plan for gaps in access and communicate network performance to IPAs, addressing network gaps and resolution.
Reporting - Develop and maintain reporting frameworks to track progress and strategic initiatives and network performance.
Growth and Development - Collaborate with Provider Network Operations leadership to identify growth opportunities, retention strategies, and outreach results.
Provider Adds/Terms - Manage and process provider additions and terminations, coordinating with credentialing, contracting, and directory maintenance teams.
Credentialing Support - Facilitate submission of provider credentialing applications, work with delegated Credentialing Verification Organization (CVO), and ensure adherence to NCQA/CMS standards.
Internal and External Communications - Support Provider Services communications by distributing policy updates, newsletters, and reminders.
Projects - Participate in projects and initiatives that enhance provider and member experiences.
Establish rapport and manage relationships with local PCP and specialist offices.
Perform other duties as assigned.
Requirements:
Minimum Qualifications
Bachelor's degree in healthcare administration, business, or related field (or equivalent experience).
3-5 years of experience in provider relations, network management, or healthcare operations with a Medicare health plan, IPA, or hospital system.
Strong knowledge of managed care concepts, provider contracting, Medicare/MAPD, and healthcare delivery systems.
Experience with provider rosters, credentialing, and regulatory compliance (CMS, NCQA).
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); ability to analyze data and prepare presentations.
Professional Competencies
· Relationship Building: Ability to develop and maintain trusted partnerships with IPAs, hospitals, and provider groups.
· Communication Skills: Strong written and verbal communication, including presenting to large groups and facilitating meetings.
· Problem-Solving: Skilled at identifying issues, analyzing root causes, and collaborating on timely resolutions.
· Organizational Agility: Able to navigate cross-functional teams and balance provider needs with organizational priorities.
· Attention to Detail: Ensures accuracy in roster management, reporting, and compliance-driven processes.
· Project Management: Capable of planning, coordinating, and executing multiple provider initiatives simultaneously.
· Customer Service Orientation: Committed to improving provider experience while supporting organizational objectives.
Verda cares deeply about the future, growth, and well-being of its employees. Join our team today!
Job Type: Full-time
Benefits:
401(k)
Paid time off (vacation, holiday, sick leave)
Health insurance
Dental Insurance
Vision insurance
Life insurance
Schedule:
Full-time onsite (100% in-office)
Hours of operations: 9am - 6pm, offsite meetings will vary.
Standard business hours Monday to Friday, occasional weekends as needed
Occasional travel may be required for meetings and training sessions
Ability to commute/relocate:
Reliably commute or planning to relocate before starting work (Required)
PHYSICAL DEMANDS
Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds.
*
Other duties may be assigned in support of departmental goals.
Data Center Project Manager
Information technology manager job in Mesa, AZ
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor.
Job Duties and Responsibilities:
Responsible for scheduling, forecasting, and tracking the project and team deliverables.
Manage and delegate workflow to maximize productivity.
Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting.
Develop project work plans and recovery plans to maintain project and objectives.
Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace.
Perform Quality Control reviews of documents and plans for accuracy and completeness.
Implement operational protocols to deliver and measure the quality of our services.
Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements.
Build, develop, improve, and expand relationships with key clients within the market.
Attend all necessary meetings and be the primary contact with your clients.
Listen to understand the needs of your client to implement process and/or schedule changes.
Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities.
Provide constant and consistent feedback with your clients in order to continue building trust and project focus.
Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management.
Understand that client engagement and development is one of the most important aspects of the position.
Create an atmosphere of teamwork and collaboration, while fostering employee engagement.
Promote a sense of urgency within the team.
Regularly meet with each team member to review goals, progress, and KPls.
Actively coach and mentor your team members to insure employee growth and success.
Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices.
Foster the use of new/innovative concepts in the development of project designs and proposals.
Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely.
Review and approve time sheets, expense reports, and invoices for assigned employees.
Evaluate employee performance in accordance with company policy and job requirements.
Always promote a strong Safety Culture with staff and contractors.
Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule.
Job Knowledge, Skills, and Abilities:
Experience within the Telecommunication/Wireless industry preferred.
Proven ability to analyze financial reports and budgets to plan the course of the work effectively.
Proven aptitude to demonstrate knowledge and experience in strategic planning and development.
Proven experience leading, motivating, and communicating consistently with employees and clients.
PMP or equivalent certification preferred.
Education and Experience:
Must possess at least 5-7 years of experience in a project management role.
Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times
NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
401(k) Plan with Employer Matching immediate vesting.
10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
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