Information technology manager jobs in Grand Rapids, MI

Shift: 8 am Duration: 6 months (contract to hire) Primary work location is in the office area of a warehouse building. However, if equipment issues arise, may need to go onto the warehouse floor (no PPE required). Position will convert to full-time Must be able to manage time effectively. Initial training will be provided for a few weeks, after which will need to work independently. Interviews will be conducted virtually (Eastern Time). Must have good technical experience (3 - 5years experience required) The Role: This role provides first-level technical support to the organization's internal users of computer applications, hardware, and network systems. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues. The role emphasizes relationship building and developing a comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: · Help Desk Support: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects. · Issue Documentation: Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing. · Hardware Deployment: Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune). · Connectivity Maintenance: Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices. · User Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. · Troubleshooting: Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Escalate complex issues to higher-level support as necessary. · Performance Monitoring: Monitor the performance of supported devices and report recurring issues to the appropriate support groups. · Collaborative Support: Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations, and/or purchases. · End-User Assistance: Provide IT services for end users, including visitors within the assigned region. · Security Support: Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards. · Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team. · Project Participation: Support the implementation of desktop and server systems in collaboration with other infrastructure and applications teams. · Asset Management: Participate in network asset management as per documented processes. · Team Support: Assist application development teams as needed throughout project lifecycles. · Additional Duties: Perform other duties and special projects as assigned by the team lead. Minimum Qualifications: · Certifications: ITIL knowledge preferred. A+, Network+, Microsoft, or other relevant technical certifications are a plus. · Technical Knowledge: Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system. · Troubleshooting Skills: Basic hands-on software and hardware troubleshooting experience. · Data Privacy: Knowledge of applicable data privacy practices and laws. · Team Collaboration: Experience working within a team-oriented, collaborative environment. · Decision Making: Makes decisions within scope using available relevant data, and seeks guidance when necessary. · Business Focus: Shows an interest in understanding how the business operates and applies this understanding to improve service delivery. · Continuous Improvement: Willingness to ask questions and take actions to improve tasks or processes within his/her own scope of work. · Collaboration: Willing to collaborate effectively within his/her own team and across functional, business, geographic, and cultural boundaries. · Communication: Ensures written and oral communications are clear and appropriate for the audience. · Accountability: Accepts responsibility for actions and results, demonstrating drive and self-motivation. · Change Management: Supports changes within his/her area of work and engages peers and stakeholders constructively. · Planning & Prioritizing: Able to prioritize work based on dependencies, technology context, and impact to the business, while remaining adaptable to changing circumstances. Physical Demands: · Mobility: Regularly required to sit or stand, reach, bend, and move about the facility. · Lifting: Must occasionally lift/transport up to 50 pounds (PCs) · Vision: Vision abilities required by this job include close vision. Work Environment: · Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. · Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery.

Job Title: Technology Svc Desk Analyst I *No C2C/No Sponsorship/No 1099* Schedule: 8am - 4:30pm Monday through Friday Duration: 12 Month Contract-to-Hire Pay: $24 per hour POSITION PURPOSE : Responds to and processes requests in manner that optimizes customer satisfaction. Provides assistance in use of all computer technology provided by Information Services (IS) to enterprise. RESPONSIBILITIES AND RESULTS: Serves as single point of contact for technology support to ensure issues are recorded and addressed in timely manner. Communicates clearly and courteously with members calling for assistance, as measured by quality surveys, providing optimal customer satisfaction. Provides first-level support and problem resolution to technology customers with ultimate goal to provide resolution as close to customer level as possible. Logs information concerning calls into automated system to track history of calls and resolutions, utilizing personal computer (PC) and keyboard/mouse. Provides appropriate escalation of support requests to ensure meeting customers expectations. Provides input for process and procedure improvements for Global Support Services area to better serve customers. Completes tasks and assignments related to processes and improvements in Service Desk area of responsibility to provide complete customer satisfaction. Ensures production system availability and schedules completion and escalates all processing failures to maintain system availability to business. Ensures network availability by monitoring and escalating system alerts and failures. Ensures member requests for technology systems are fulfilled within Service Level Agreement (SLA) timeframe, ensuring members have tools needed to perform their jobs. QUALIFICATIONS Associates degree in computer science or information systems or equivalent job-specific work experience. 1+ years of experience in technology support. Skills and Knowledge: Ability to maintain confidentiality when working with sensitive data. Broad technical and organizational skills, with good attention to detail. Familiarity with information technologies and their application to business processes. Excellent PC and keyboard/mouse skills. Good communication and interpersonal skills. Ability to adapt to change and learn quickly. Ability to work well under pressure and quickly assess and respond to customer issues. Strong data-gathering and problem-solving skills. Ability to work with diverse global customers.

Job Title: IT Project Manager The IT Project Manager will lead enterprise-wide technology initiatives, focusing on integrating store inventory into our Digital Stock System for real-time visibility across all retail locations. This role partners with IT and business leadership to manage complex programs and projects that significantly impact operations. Key Responsibilities Manage multiple projects within enterprise programs, ensuring alignment with strategic goals. Develop business cases, gather requirements, and create project plans; adjust scope, schedule, and resources as needed. Oversee integration layer development (e.g., Node.js, Java) and work with technologies like Cassandra and Kafka. Act as Scrum Master, facilitating Agile ceremonies and driving team performance. Communicate with stakeholders and vendors; maintain transparency and alignment. Monitor budgets, risks, and provide regular status updates to leadership. Must Haves: IT Project Management (5+ years) Retail/eCommerce experience Application Development and integration expertise Qualifications Bachelor's degree in IT, Computer Science, Business, or related field. 5+ years of IT Project Management experience; Scrum Master experience preferred. Background in Retail/eCommerce and inventory systems strongly preferred. Experience with Application Development teams and integration projects. Experience working in SAFe Agile environments is a plus. Familiarity with Node.js, Java, Cassandra, Kafka. PMP or Agile certifications preferred. Equal Employment Opportunity Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers. Job Description Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment. Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. Rack and stack customer equipment. Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). Conduct carrier circuit maintenance. Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). Maintain detailed written records of all work activity. Manage and maintain Technicians, day to day operations and appropriate project staffing requirements. Escalate SRs that require additional information. Determine work priorities from the ticketing queue and ensures adherence to all commit times. May perform other duties as assigned. Qualifications High School Diploma or GED required 1+ years of related work experience with server builds in a production data center environment. One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. Candidate must be able to lift up to 50 lbs throughout the day Candidate must possess strong communication skills Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position. Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred Knowledge, Skills, and Abilities Knowledge of cable limitations to daily work (distance limitations, etc.) Able to read installation drawings (Visio drawings/spreadsheets). General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.). Basic understanding of Unix / Windows booting process and commands. Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. Experience with troubleshooting all circuits with carriers. Understand System Command Language (Unix, Windows). Able to lift heavy equipment/items. Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation. Able to work days/nights/weekends/holidays, if needed and/or required. Must be able to travel up to 20% of the time to support additional data center locations as needed. Additional Information This position reports to the Data Center IT Lead. All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position. Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more. Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.

Applied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year. Essential Duties and Responsibilities: Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices. Troubleshooting, resolving, or escalating client technical issues as needed Updating client documentation in document retention system Recommending procedure modifications and improvements Answering customer phone calls as needed Providing guidance and support to Tier 1 IT Technicians Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following: Windows PC, Mac, and server operating system environments Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word Microsoft 365 Management Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices Cloud VOIP Systems Excellent customer service skills are essential Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously Ability to quickly learn, understand, and manage new systems related to information technology High degree of flexibility and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include: Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred. Three or more years' experience in an IT related role One of the following certifications is required: A+ Certification NET+ Certification Microsoft Certified Professional (MCP) Cisco Certified Network Associate (CCNA) Server Plus Other IT related certification Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Kent ISD Non-Union Hourly Classified, Grade 4 7.5 hours per day, 260 days per year (year round) The Information Technology Technician provides tier 1 and tier 2 supports to the staff and students at Kent ISD and at districts that contract IT services from the Kent ISD technology department. The primary focus of the IT technician is to ensure that technology is available as needed to support the educational process. Job Qualifications: Bachelor's degree in CIS or a related field preferred Certification as IT Technician preferred (CompTIA A+ or Microsoft Certified IT Professional) Must have technical knowledge and experience in desktop installation and troubleshooting of Windows, Mac OS, iOS and Android operating systems with experience in Chrome OS helpful Must have the ability to remotely troubleshoot hardware and software issues Must be knowledgeable in Active Directory for both user and management aspects Needs technical knowledge and experience in desktop installation and troubleshooting of educational and office applications. Examples include Microsoft Office Suite, PowerSchool, Adobe Creative Suite, Sophos Anti-virus, FileMaker Pro, AutoCAD, SCCM, Track-it, TeamViewer, Camtasia, Java, and Kronos Must have the ability to solve a wide range of desktop software and hardware problems, including virus and Spyware removal Effectively and efficiently conduct work via time management, organizational skills and attention to details Excellent customer service skills Available to periodically work after hours in support of testing and troubleshooting Timely and effective communication, both verbal and written Specific Duties and Responsibilities: Diagnose and resolve computer problems. Deploy new computer equipment. Provide orientation and guidance to users on new ISD software. Repair laptop and desktop computers. Maintain records of repairs and work in the Help Desk system. Install and configure appropriate software and functions according to specifications. Effectively manage system documentation for disaster recovery purposes. Ability to travel to schools/programs throughout the region. Maintain data confidentiality and FERPA compliance. Effectively communicate, both written and in person, with Kent ISD and constituent district staff. Collaboration with colleagues and vendors to achieve departmental and project outcomes. Demonstrated ability to manage multiple assignments with competing priorities, while maintaining attention to details. Commitment to quality customer service both internal and external customers Adhere to cybersecurity safeguards and protocols Regular and consistent employee attendance Adhere to departmental processes and procedures, as well as Board policies Benefits: Robust benefit package includes full medical, dental, and vision insurance; generous paid sick and vacation days; State of Michigan School Employment retirement program; Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans. Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status. The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources

MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. We Serve. We Grow. We Achieve. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless healthcare delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. BENEFITS: Highly competitive pay Excellent (cost-effective) Health Insurance PPO or PPO High Deductible Plan with Health Savings Account (HSA) Vision & Dental Insurance Company paid Life & accidental death Company paid long term disability Insurance Voluntary life, accidental death, short term disability, and other supplemental offerings Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance) Paid Time Off (PTO) 8 Paid Holidays POSITION SUMMARY: The Health Information Supervisor has the important task of maintaining all of the health information records at the Family Health Center. This individual will plan, develop, and administer the health information system consistent with facility policies, procedures, and standards of our accrediting and regulatory agencies. DUTIES AND RESPONSIBILITIES: Ensures compliance with health information requirements established by JCAHO, HIPAA, federal and state regulations. Supervises staff in preparing and analyzing health information records and documents. May assist staff in pulling and preparing charts for the following day patients. Verifies documents in the chart filed accurately prior to releasing chart. Develops and implements policies and procedures for documenting, storing, and retrieving information, and for processing medical/legal documents, and correspondence requests, in conformance with federal, state, and local statutes. Plans and develops health information systems and procedures such as patient identification systems, forms design and review systems, and records release procedures. Ensures effective use of health information data by providing statistical analysis and reports. Orientates new staff, assigns work, arranges coverage, and oversees daily operations. Oversees the processing of requests and subpoenas for confidential patient information ensuring that requests are legitimate and include lawfully executed patient authorization. Operates department within budgetary constraints. Develops in-service educational materials and conducts instructional programs for health care personnel. QUALIFICATIONS: Ability to effectively present information and respond to questions. Must be able to travel between other local Family Health Center locations. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Minimum of one years in a supervisory position. Preferred certificate from an accredited program in Medical Records Administration or equivalent experience. Experience as a Registered Health Information Technician (RHIT) or Health Information Manager preferred. TYPICAL PHYSICAL DEMANDS: The employee is frequently required to stand or sit. The employee is occasionally required to walk; reach with hands and arms; or stoop. The employee will be required to count, write, read, and interpret information. The employee must occasionally lift and/or move up to 10 pounds.

IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants. This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments. Essential Job Responsibilities * Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes * Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. * Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow. * Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system. * Update/coordinate system configuration changes to enable new processes. * Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system. * Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system. * Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. * Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. * Provide Microsoft Dynamics 365 Business Central orientation and training to end users. * Perform other duties as assigned. Required Qualifications * Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience. * Extensive experience with the Microsoft Dynamics 365 Business Central ERP system. * Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. * Experience in discrete manufacturing environment preferred. * Demonstrated project management skills. * Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record. * Demonstrated analytical, written and oral communication skills. * Ability to work well under pressure. Preferred Skills and Experience * Strong attention to detail with a focus on quality at all times. * Strong verbal and written communication skills. * Good analytical and decision-making skills * Strong organization and time management skills with the ability to prioritize work based on business needs. * Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment * Ability to work under time constraints with changing priorities under minimal supervision. * Must be able to follow directions and work in a team environment. * Knowledge of common techniques for material handling * Previous manufacturing experience Company Overview Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years. Additional Information This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status. Location: Grand Rapids, Gaffney, Elkhart All Job Posting Locations (Location) Elkhart, Grand Rapids Remote Type On-Site EEO Statement Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

Job Description A leading provider of supply chain solutions to the healthcare industry seeks experienced candidates for the position of IT Analyst. The IT Analyst is responsible for providing exceptional service to both internal and external stakeholders through clear communication, execution, and documentation. They will be tasked with facilitating technical implementations, integrating a variety of software systems with customers, and providing Tier 2 troubleshooting support. This position may also include SQL database queries and other related information technology tasks. Duties and Responsibilities Serve as the technical subject matter expert, partnering with the Project Management team and customers throughout implementation. Manage and report on technical progress for assigned projects. Provide technical assistance for new and modified integrations, including post go-live support. Collaborate with hospital IT teams (virtually) to install and configure TrackCore software products. Map customer data files to interface specifications and validate data extracts. Guide hospital IT staff on data corrections and coordinate end-to-end integration testing. Facilitate and support Active Directory, SAML, and Single Sign-On (SSO) integrations. Troubleshoot and resolve Tier 2 software support tickets. Participate in limited after-hours support rotation. Required Knowledge, Skills and Abilities Strong problem-solving ability and technical aptitude. Self-motivated with the ability to work independently and manage multiple priorities. Excellent customer service and communication skills (verbal and written). High attention to detail and commitment to quality. Strong organizational and project management skills. Ability to facilitate effective meetings and collaborate across teams. Ability to travel if needed (primarily for internal meetings or functions). Preferred Knowledge, Skills and Abilities HIS experience with a variety of systems (Workday, Infor, MEDITECH, EPIC, McKesson, etc.). Experience with HL7, CSV, tab-delimited, SQL, RFID, software testing and support Experience with Supply Chain or Healthcare environments. Required Education, Credentials and Experience 3+ years in a Healthcare IT environment. BS in Computer Science or related field or equivalent combination of education and relevant technical experience. Prior experience providing software implementation or technical support in a professional environment. Experience working directly with clients or end users in a technical capacity. For these skills, PAR Excellence will offer a competitive salary along with a full benefits package including medical, dental, life insurance, company provided short term and long term disability, 401k with company match, paid vacations and holidays.

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

Essential Duties and Responsibilities: Implement technical projects in alignment with organizational goals with a heavy focus on using current technology to streamline processes. Ensure operational integrity of technology by maintaining high availability, business continuity, system performance, and addressing hardware degradation. Provide support to the IT service organization through addressing requests and incidents assigned. Develop and demonstrate customer service skills and relationship management with customers, end users, and vendors. Create documentation for user knowledgebases, internal process and procedures, and formal policies. Assist in providing network and remote connectivity hardware/software support. Establish and maintain file sharing, access privileges, and monitor usage to ensure security of data Develop and implement automation through scripting and other technologies. Manage software deployments and updates. Develop, execute, and track the performance of security measures to protect the organization's data, network infrastructure and computer systems. Owns infrastructure and platforms, including server, network, cloud, and database environments Maintains ERP Operations, such as backups/restores, integrity/performance monitoring, environment maintenance, and cross-system integrations. Perform additional responsibilities as required. Skills/Experience Required: Minimum 3-5 years of experience in systems administration or systems engineering within an enterprise environment. Proven experience supporting and optimizing ERP systems (INFOR, SAP, Oracle, or equivalent). Proficiency in Windows Server and/or Linux administration, including virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Hands-on experience with cybersecurity frameworks, endpoint protection, MFA, and vulnerability management tools. Working knowledge of database (SQL Server, Progress OpenEdge, or similar). Familiarity with scripting languages such as PowerShell, Bash, or Python for automation and configuration management. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with system monitoring tools and logging platforms. Ability to troubleshoot complex technical issues across infrastructure, applications, and databases. Strong analytical thinking, documentation, and time management skills. Effective communication skills with both technical and non-technical stakeholders. Education Requirements: Bachelor's degree in computer science, computer engineering, mathematics or similar is required, but equivalent in experience will be considered. Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds. BYRNE ELECTRICAL SPECIALISTS is an equal opportunity employer.

The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. If you're looking for a rewarding career, apply with us today! Job Description Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages. Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met. Creates/updates problem tracking records. Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained. Configures and monitors backup and recovery software for all complex and critical systems. Builds various testing and monitoring utilities using Powershell and command line scripting. Sustains strong relationships with scientists and instrument support engineers to track, understand and resolve their technical issues. Drives ownership of user issues: monitors progress and keeps user informed of resolution through final solution. Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies. Adhere to all GxP compliance requirements and provides technical input for department SOP development. Adhere to safety protocols, regulatory requirements, and standard operating procedures related to working in laboratory settings and the care and maintenance of computing and networking hardware. Qualifications Required Qualifications: Bachelor's degree (or equivalent experience) in computer science or a bachelor's degree (or equivalent experience) in chemistry, biochemistry, biology, physics or related discipline with an associated educational or employment-based skillset in computer hardware and software. 3-5 years or equivalent of advanced IT support work experience in a highly complex R&D environment. Experience in following standard PC build processes for new and/or restorative installations of PC systems using disk imaging software. Able to navigate and make modifications to the Windows Registry. Knows instrumentation hardware and communication standards (e.g. NI-488.2 and NI-DAQ). Has working knowledge of the principles and concepts of lab PC and peripheral hardware support. Highly competent in TCP/IP wired and wireless network fundamentals. Excellent problem-solving skills and attention to detail. Ability to shift work and focus with little notice when priorities change. Ability to prioritize work with little supervision and is able to multi-task. Ability to work independently and as part of a multidisciplinary team. Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members. Excellent communication skills to interact with internal teams and external vendors. Ability to understand and consistently follow safety protocols and standard operating procedures. Ability to travel up to 5% of the time. Ability to lift heavy equipment up to 50 lbs. Desired Qualifications: Advanced technical knowledge with hands on experience supporting several types of lab instrumentation software platforms, including but not limited to LC/MS systems, DNA analysis, digital microscopes, UV plate readers, HVAC and robotic/automation systems. Experience installing and maintaining GxP-validated systems. Can work in loosely defined-problem-solving situations within own work group/team and external departments. Additional Information Position is first-shift, full time, Monday-Friday with overtime as needed. #LI-EB1 Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. If you're looking for a rewarding career, apply with us today! Job Description Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages. Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met. Creates/updates problem tracking records. Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained. Configures and monitors backup and recovery software for all complex and critical systems. Builds various testing and monitoring utilities using Powershell and command line scripting. Sustains strong relationships with scientists and instrument support engineers to track, understand and resolve their technical issues. Drives ownership of user issues: monitors progress and keeps user informed of resolution through final solution. Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies. Adhere to all GxP compliance requirements and provides technical input for department SOP development. Adhere to safety protocols, regulatory requirements, and standard operating procedures related to working in laboratory settings and the care and maintenance of computing and networking hardware. Qualifications Required Qualifications: Bachelor's degree (or equivalent experience) in computer science or a bachelor's degree (or equivalent experience) in chemistry, biochemistry, biology, physics or related discipline with an associated educational or employment-based skillset in computer hardware and software. 3-5 years or equivalent of advanced IT support work experience in a highly complex R&D environment. Experience in following standard PC build processes for new and/or restorative installations of PC systems using disk imaging software. Able to navigate and make modifications to the Windows Registry. Knows instrumentation hardware and communication standards (e.g. NI-488.2 and NI-DAQ). Has working knowledge of the principles and concepts of lab PC and peripheral hardware support. Highly competent in TCP/IP wired and wireless network fundamentals. Excellent problem-solving skills and attention to detail. Ability to shift work and focus with little notice when priorities change. Ability to prioritize work with little supervision and is able to multi-task. Ability to work independently and as part of a multidisciplinary team. Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members. Excellent communication skills to interact with internal teams and external vendors. Ability to understand and consistently follow safety protocols and standard operating procedures. Ability to travel up to 5% of the time. Ability to lift heavy equipment up to 50 lbs. Desired Qualifications: Advanced technical knowledge with hands on experience supporting several types of lab instrumentation software platforms, including but not limited to LC/MS systems, DNA analysis, digital microscopes, UV plate readers, HVAC and robotic/automation systems. Experience installing and maintaining GxP-validated systems. Can work in loosely defined-problem-solving situations within own work group/team and external departments. Additional Information Position is first-shift, full time, Monday-Friday with overtime as needed. #LI-EB1 Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI. Qualifications Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects Solid knowledge of networking concepts a plus PMP certification required Familiarity with pharmaceutical plant manufacturing environment a plus Experience overseeing multi-function project teams, globally Excellent written and verbal communication skills In-depth knowledge of Microsoft Project, Excel, Word and Outlook Able to clearly communicate technical concepts to both technical and non-technical audiences Additional Information In person interview is acceptable.

Responsibilities include maintaining the computing environment by identifying network requirements, installing upgrades, and monitoring network performance. Service areas include, but are not limited to, slot floor networking, Audio/Visual network support, network installations, telecommunication support, internet connectivity support associated with Gun Lake Casino Resort's electronic functionality, and other responsibilities as assigned. About Us: At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings: Love: Love your brothers and sisters and share with them. Truth: Be true in everything you do. Be true to yourself and to your fellow Humans. Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created. Bravery: To do what is right, even in the most difficult of times. Honesty: Be honest in every action and provide good feelings in your heart. Wisdom: We cherish knowledge; wisdom is used for the good of the people. Humility: Know that you are equal to everyone else, no better, no less. In this Role: Assist with selection, planning, implementation, configuration, and testing of equipment; defining network policies and procedures, and establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to vendors. Secure the network by monitoring network access controls, monitoring and evaluating policies. Perform firmware/software upgrades for hardware and ancillary systems. Assist with the maintenance of audio/visual networks and systems. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Protects the organization's value by keeping information confidential. Create and maintain documentation of systems, policies, and procedures. Investigate business solutions and opportunities that can benefit the organization and/or their area of responsibility. Mentor other IT Team Members to foster a collaborative learning environment. Other duties as assigned. Essential Qualifications: Must be 21+ years of age. Associates Degree in Computer Information Systems or other IT related degree or equivalent combination of network administration experience and education required. Must have a strong working knowledge of network switching and firewalls. Experience supporting routing and switching hardware. Experience supporting and implementing Cisco Call Manager phone systems. Certifications such as JNCIA or CCNA are preferred. Experience managing VLANs, 802.11x security, switch configurations, routing tables, and VPN connectivity. Experience in managing projects effectively, and utilizing resources appropriately to ensure a timely, quality product. Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form. Ability to perform well under pressure. Physical Requirements: Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols. Ability to read, write, and input data into the computer. Must have the manual dexterity to operate job-related equipment. Must have the ability to access all properties and areas. Must be able to lift up to 50 lbs. with or without assistance. Ability to sit at a computer for a long period of time. Work Conditions: Work is typically in an office environment, the Hotel, or on the Casino Floor. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.

Are you looking for a way to apply your computer networking skills in a dynamic and creative environment? Would you like to be part of an organization whose mission is to provide educational and enrichment opportunities to the people of Kalamazoo? If so, then Kalamazoo Valley Community College may have the perfect full-time opportunity for you. About Us Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, MI. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive. We offer a superior work environment where we seek to support employees' ambitions and their desire to achieve and maintain a healthy work/life balance. We also offer numerous benefits, including the following: * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Generous paid time off (vacation, sick, business) * Paid holidays * State retirement plan or alternative pension options * Paid tuition for Kalamazoo Valley courses * Use of onsite fitness center and swimming pool About the Opportunity Kalamazoo Valley is seeking a full-time Network Analyst to serve as a member of our Information Technology department. We are looking for a motivated individual who is technologically proficient, enjoys learning and is able to effectively communicate with customers, vendors and other employees. This position works as part of the team that provides the management and operation for the physical layer of the college's network at all campuses. Characteristic Duties and Responsibilities * This position works as part of the team that provides the management and operation for the physical layer of the Kalamazoo Valley network at all campuses; Texas Township Campus, The Groves, Arcadia Commons Campus, and Bronson Healthy Living Campus. This includes the network core, distribution and edge switches, virtual servers, recording servers, wireless access points, storage area network and phone systems. Manage the intercampus communications and connection to the Internet by working with communication vendors who supply Kalamazoo Valley's connectivity. Manage the backup of all Kalamazoo Valley operational data including offsite storage, cloud services and disaster recovery. * Manage IT security for Kalamazoo Valley including firewalls, Intrusion Protection, AntiVirus, Spam Filtering, ACLs, and VPN connections. Responsible for account creation and management. Apply required server patches and firmware updates. Work with college departments to ensure HIPAA, FERPA, PCI and Federal Financial Aid compliances are achieved. * Provide support for Public Safety that includes connection to Law Enforcement Information Network, fingerprinting system, eCitation for patrol car laptops, wireless in-car dash cam recording cameras. Install and maintain the video surveillance system cameras and recording servers at all Kalamazoo Valley sites. * Manage the college telecommunications systems including a centralized phone switch at Texas Township Campus with 3 remote shelf systems located at Anna Whitten Hall, The Groves and the Culinary and Allied Health building. Manage the voicemail, automated call distribution and extension creation for all Kalamazoo Valley sites. Manage the call reporting software. Work with Kalamazoo Valley Department of Public Safety to maintain security phones and elevator phone devices. * Support the administrative systems and applications - Banner, DegreeWorks, AdAstra, Mainsaver, Talisma, Document Imaging, Bookstore and Johnson Controls. Provide new employee orientations. Respond to helpdesk requests for students, faculty and staff. Participate in new student orientations. Skills and Knowledge Needed * Skills in diagnosing and correcting network, telecommunications, software and hardware problems. * Skill in providing a high level of customer service. * Skills in training and assisting others. * Skills in oral and written communication. * Skills in maintaining inventory and records. Minimum Qualifications: Appropriate education, training, and experience are requirements. An example of this would include an Associate Degree in computer information systems or a related field and one year of related work experience. Preferred Qualifications and Experience: * At least 3 years of experience in systems/network administration is preferred. * A Bachelor's degree in a related field is preferred. * Experience in the administration and support of a Learning Management System . Physical Demands: Bending, stooping, and occasional moving and lifting of computer hardware up to 50 pounds. Work Hours: Core business hours: Monday through Friday 8:00 a.m. - 5:00 p.m. Occasionally work scheduled maintenance periods during non-work hours (10:00 p.m. - 5:00 a.m.) may be required. Posting Date 12/10/2025 Closing Date: Special Instructions to Applicants: * Please apply online at jobs.kvcc.edu * Position will remain open until filled, however, priority will be given to applications received by January 4, 2026 EEO Statement As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive.Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.