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Data Center Manager - Data Center Support
Oracle 4.6
Information technology manager job in San Juan, PR
We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abiline , TX. * Provide strong leadership, direction and operational experience
* Strong knowledge of computer hardware (Server, Storage and Networking devices)
* Drive and manage escalations to rapid resolution and closure
* Work with distributed teams across the country
* Growing the team by recruiting and hiring top talent
*Delivering expansion projects on time with high quality
* Collaborating and working effectively with best in class architects, engineers, product management, etc.
Career Level - M2
**Responsibilities**
This role involves managing the physical site in Abiline, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocaction partners.
This multi faceted management role includes:
* Management and support of 15-20 Data Center Technicians
* Data Center day to day support operations in 7/24 mission critical environment
* Installation, Field Change Orders and Hardware break/fix activity
* Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
* Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.
* Reacting to and managing incidents, driving resolution and after action analysis
* Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
* Drive local recruitment for future hires
* Creating an environment of continuous improvement
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $80,000 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$80k-199.5k yearly 60d+ ago
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Manager - IT Audit
Western Digital 4.4
Information technology manager job in San Juan, PR
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
+ Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
+ Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
+ Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements.
+ Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
+ Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
+ Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
Risk & Governance
+ Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
+ Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
+ Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
+ Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture.
Collaboration & Communication
+ Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
+ Communicate audit results, risk insights, and recommendations clearly to management across geographies.
+ Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution.
+ Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
Leadership & Development
+ Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners.
+ Foster collaboration, innovation, and continuous improvement within the IT Audit function.
+ Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard.
**Qualifications**
REQUIRED
+ Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline.
+ Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent.
+ 6+ years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred).
+ Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs.
+ Familiarity with cloud platforms, identity management, and data governance processes.
+ Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination.
SKILLS
+ Experience using AuditBoard or similar GRC/audit management tools is a plus.
+ Excellent analytical, communication, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, global environment.
+ Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia).
+ Occasional travel (domestic and international) may be required.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this.
\#LI-VV1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
$79k-95k yearly est. 4d ago
Director, General & Administrative IT
Cengage Group 4.8
Information technology manager job in San Juan, PR
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.
**Our culture values inclusion, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
The Director of G&A IT is responsible for leading enterprise technology solutions that support critical business operations across Cengage Group's General & Administrative functions. This role manages diverse technology platforms including Product InformationManagement/Product Data Management systems, legacy and current ERP integrations, EDI, HR systems, and B2B e-commerce operations while ensuring seamless integration with enterprise platforms like SAP, CRM and other business-critical applications.
**What you'll do here:**
**Platform & Systems Management**
+ Oversee Product InformationManagement (PIM), Product Data Management (PDM), JD Edwards (E1), HR systems, EDI platforms, and related business applications
+ Drive platform modernization initiatives and maintain technology roadmaps for assigned systems
+ Develop and implement technical debt reduction strategies and architecture roadmaps focused on simplification and cost optimization
+ Lead legacy system retirement and application rationalization initiatives to reduce complexity and operating costs
+ Manage vendor relationships and evaluate new technology solutions to meet evolving business needs
+ Ensure system reliability, performance, and security across all managed platforms
**Program & Project Delivery**
+ Deliver critical business initiatives on time and within scope, particularly those supporting company-wide transformation programs
+ Partner with multi-functional teams on large-scale implementations (ERP, CRM, etc.) to ensure successful integration
+ Manage Agile delivery processes and continuously refine development practices
+ Proactively identify problems and opportunities, taking action without requiring direction
+ Balance multiple projects across disparate systems while maintaining strategic focus
**Stakeholder Management & Collaboration**
+ Build and maintain strong relationships with business leaders across the organization
+ Work closely with Product Management, Legal, HR, Finance, and Go-to-Market teams
+ Communicate technical concepts effectively to both technical and non-technical audiences
+ Work to manage external vendors & outsource/offshore relationships
+ Partner with business stakeholders to set priorities and manage expectations
+ Act as a trusted advisor to internal customers, resolving issues and bridging gaps
**Team Leadership**
+ Lead, mentor, and develop software engineering and technical teams
+ Provide clear direction on priorities and empower teams to execute effectively
+ Foster strong working relationships between technology teams and business process owners
+ Cultivate a culture of continuous improvement and innovation
+ Support team members' professional growth and career development
**Skills you will need here:**
**Required Experience**
+ 10+ years of progressive IT leadership experience, with a strong track record managing enterprise business applications (ERP, PIM/PDM, HR systems, e-commerce platforms)
+ Proven success leading large-scale, multi-year system implementations and complex integrations in fast-paced, transformation-driven environments
+ Deep understanding of enterprise systems, integration architectures, Agile/SDLC methodologies, and modern software development practices
+ Experience with data management, EDI standards, e-commerce technologies, vendor management, and technology solution evaluation
+ Demonstrated ability to lead and scale technical teams, delegate effectively, and deliver results through others
+ Strategic, proactive problem-solver who remains calm under pressure and can balance tactical execution with long-term objectives
+ Strong communicator with the ability to translate technical complexity into business value and build trusted relationships across all organizational levels.
**What Success Looks Like:**
+ Consistent delivery of initiatives against goals and timelines
+ Strong partner satisfaction and productive working relationships across functional teams
+ Proactive identification and resolution of issues before they advance
+ Effective management of scope and resources to prevent scope creep
+ Measurable reduction in technical debt and operating costs through strategic simplification
+ Team engagement, development, and retention
+ Modernization of platforms to support future business needs
**Additional Information:**
This role requires a pragmatic, people-focused approach to technology leadership. The ideal candidate views problems through both technical and human lenses, understanding that successful IT delivery depends on strong relationships, clear communication, and the ability to navigate organizational complexity. The position offers opportunity for growth into adjacent business areas and expanded leadership responsibility.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com .
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
25% Annual: Individual Target
$138,000.00 - $180,000.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
$138k-180k yearly 6d ago
Senior IT Product Manager - Information Marketplace & Data Governance Platform
Humana 4.8
Information technology manager job in San Juan, PR
**Become a part of our caring community and help us put health first** The Senior IT Product Manager - Information Marketplace & Data Governance is responsible for the strategic vision, roadmap, and execution of the Information Marketplace and its ecosystem of integrated enterprise capabilities. This role owns the end-to-end product lifecycle for the Information Marketplace as well as integrations with its supporting capabilities, data discovery, data quality and observability, metadata management, data cataloging, semantic enablement, and governed data usage processes such as the Protected Information Review Council (PIRC).
The Information Marketplace serves as the front door and starting off point for finding and understanding Humana's data. It serves a large role in day-to-day data usage and management processes and that role will continue to expand and evolve.
The Senior IT Product Manager partners closely with data governance leadership, architecture, engineering, security, compliance, and business stakeholders to ensure these capabilities operate as a cohesive, scalable product that enables trusted data use, risk reduction, and business value realization. They will create, prioritize and manage product backlogs with a focus on iteration and scalability. They will directly influence department strategy and make decisions on moderately complex to complex issues regarding technical and non-technical approaches for project components. Work will be performed without direction and considerable latitude will need to be exercised in determining objectives and approaches.
Detailed Responsibilities
**Product Strategy & Vision**
+ Define and own the long-term product vision and roadmap for the Information Marketplace and its integration to supporting capabilities and processes.
+ Translate enterprise data governance, compliance, and analytics strategies into actionable product capabilities and prioritized initiatives.
+ Act as the product authority for how data discovery, quality, observability, metadata management, and semantic layers work together as a unified experience.
**Information Marketplace Ownership**
+ Own the Information Marketplace as a core enterprise product, including user experience, adoption, scalability, and extensibility.
+ Ensure the Marketplace enables intuitive discovery of curated and un-curated data assets.
+ Drive continuous improvement of Marketplace capabilities based on usage analytics, stakeholder feedback, and emerging governance trends.
**Platform Integrations & Ecosystem Management**
+ Lead integration strategy and execution across platforms supporting:
+ Data quality and observability
+ Data cataloging and metadata management
+ Data lineage and impact analysis
+ Semantic layers and business term enablement
+ Workflow and approval processes (e.g., PIRC)
+ Partner with architecture and engineering teams to ensure integrations are scalable, secure, resilient, and aligned with enterprise standards.
+ Manage dependencies across internal platforms, vendor tools, and custom-built solutions.
**Stakeholder Engagement & Leadership**
+ Serve as the primary product interface between data governance leadership and stakeholders.
+ Facilitate prioritization decisions.
+ Communicate product strategy, roadmap progress, and outcomes to executive and senior leadership audiences.
**Delivery & Execution**
+ Own and manage the product backlog, ensuring clear articulation of epics, features, and acceptance criteria.
+ Partner with agile delivery teams to ensure timely, high-quality execution of product initiatives.
+ Define and track success metrics related to adoption, data trust, operational efficiency, and risk reduction.
**Use your skills to make an impact**
**Required Qualifications**
+ 8+ years of experience in product management, technology product ownership, or platform leadership roles.
+ Proven experience managing complex, enterprise-scale platforms with multiple integrations and stakeholders.
+ Demonstrated success owning products across the full lifecycle, from strategy and vision through delivery and adoption.
+ Ability to work effectively with architects and engineers on integration patterns, APIs, metadata flows, and platform interoperability.
+ Experience operating in hybrid or multi-platform environments, including vendor tools and custom-built solutions.
+ Exceptional stakeholder management skills, with the ability to influence without direct authority.
**Preferred Qualifications**
+ Strong understanding of data governance concepts, including metadata management, data quality, data lineage, and data stewardship.
+ Experience with data discovery, data cataloging, or information marketplace-style platforms.
+ Familiarity with compliance-driven data usage processes (e.g., privacy reviews, data access approvals, risk assessments).
+ Strong understanding of how semantic layers, business glossaries, and metadata drive analytics and AI enablement.
+ Strong executive communication skills, including the ability to translate complex technical concepts into business outcomes.
+ Experience supporting regulated industries (e.g., healthcare, financial services, insurance).
+ Exposure to data observability platforms, data quality automation, or AI-enabled governance capabilities.
+ Experience operationalizing governance processes through workflow tools or custom platforms.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 03-26-2026
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
$104k-143k yearly 12d ago
Sr IT Technologist
Weil Group 3.4
Information technology manager job in San Juan, PR
This role will require that you are also willing and able to travel outside Puerto Rico if required to support projects, initiatives, or team collaboration. Travel frequency within Puerto Rico may vary depending on operational needs. You should be prepared for daily travel between different Client sites across the island.
In your role, you may work from one the following Client sites, but can be different per day / week / month depending on need:
Villalba, Puerto Rico
Guyanabo, Puerto Rico
Juncos, Purerto Rico
Ponce, Puerto Rico
Hummacao, Puerto Rico
This position will deliver advanced hands-on support for infrastructure services and deployments across office, manufacturing, distribution, admin and lab environments. Acts as an expert “hands and feet” resource and ensures infrastructure stability and uptime. Collaborate with others in local and global IT groups in overlapping technologies and provide after-hours support as needed. Traveling to other Client sites as required. If you have a passion to work with various teams globally to get things done in a dynamic environment and cutting-edge technologies involving infrastructure services and technologies, then this is a job for you!
Responsibilities may include the following and other duties may be assigned:
Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.
Evaluates the interface between hardware and software, operational requirements, and characteristics of the overall system.
Establishes, documents system design, parameters, and formats, ensures hardware and software systems functionality, performance, and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
May document testing and maintenance of system updates, modifications, and configurations.
May act as a liaison and point of contact with key technology vendor technologists or other business functions.
Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.
Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
Gather and prioritize integration requirements.
Test the quality of a product and its ability to perform a task or solve a problems.
Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
Technology: Using computational thinking to define technological solutions to real life problems.
Design technology that allows for the optimal user experience and broad accessibility.
Ability to document detailed technical system specifications based on business system requirements.
Serve as a trusted advisor to stakeholders, ensuring needs are heard and addressed promptly, and escalate as appropriate
Provide onsite support for troubleshooting, diagnostics, escalation, and maintenance of infrastructure, ensuring uninterrupted IT operations.
Coordinate with vendors for quotations, procurement, and delivery of goods and services; assess and prioritize site-specific or regional demands.
Lead IT efforts for local projects from inception to completion, including evaluating vendor use versus internal resources.
Educate on infrastructure services and capabilities, assist in driving technology adoption, and optimize I&O solutions for efficiency and effectiveness.
Provide level 2.5-3 networking support for routers, switches, Wireless APs, and firewalls.
Possess strong understanding of standard offerings for network, compute, storage, backup and client to assist team in developing solutions and resolving issues.
Be a leadership presence within the team to offer guidance and direction utilizing advanced knowledge of networking, server, backup and other infrastructure activities to virtual global team.
Act as a trusted advisor, sharing your advanced knowledge of networking, servers, storage, backup, and other infrastructure activities to support team growth, ensure best practices, and drive successful project outcomes. Encourage knowledge sharing, collaboration, and professional development across the team.
May work with AV teams to understand and offer hands on troubleshooting for video conferencing and large meeting room audio visual equipment.
May lead site-specific or multi-site projects that will drive overall operational efficiencies of the group, including planning, resource allocation and the ability to intersect
Provide guidance related to infrastructure initiatives and act as hands and feet in cooperation with vendor partners.
Assist with installation and maintenance of physical infrastructure assets at assigned locations.
Create work instructions, standard operating procedures and other documentation for effective delegation of activities across groups and resources
Utilize various types of equipment to test, troubleshoot, and identify network problems.
Responsible for onsite logistics of infrastructure assets at assigned sites
Utilize standards for infrastructure deployments to oversee activities of onsite vendors
Maintain existing site infrastructure operations metrics through timely completion of tickets
Monitor, track, and report on key infrastructure and operational metrics, providing clear and actionable insights to management and stakeholders. Ensure that performance data, ticket resolution, and project progress are accurately captured, analyzed, and communicated to drive informed decisions and continuous improvement.
Expert in troubleshooting complex Level 2-3 issues across global locations.
Provides proactive monitoring and performance tuning for end-user devices.
May lead device rollouts, migrations, and refreshes.
Assists in coordinating IT support for site expansions and infrastructure projects.
Conduct device configuration, deployment, and hardware lifecycle management (installations, decommissions).
Troubleshoot network and infrastructure issues, perform root cause analysis, and guide resolution with Tier 3+ teams; support patching, segmentation rollouts, and security policies.
Collaborate with architects and engineering teams to implement design changes, provide site coverage for infrastructure projects and major incidents, and participate in on-call rotation for health checks and assessments. And the flexibility to work evenings or weekends when critical support is needed.
Collaborate with cross-functional teams within IT and Managed Services Providers to deliver IT services to local and regional businesses.
Manage and coordinate local I&O delivery and implementation of site infrastructure.
Provide onsite support for troubleshooting, diagnostics, escalation and maintenance of local and regional infrastructure, ensuring uninterrupted IT operations.
Assess and prioritize site-specific or regional demands.
Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, hubs, bridges, gateways, etc.
Provides operational support for the organization's Local Area Networks (LANs); Wide Area Networks (WANs); and Metro Area Networks (MANs).
Monitors LAN, WAN, and MAN performance, maintains security to ensure procedures are implemented and enforced, and troubleshoots problems.
Contributes to the completion of project milestones.
Adjusts or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Ability to clearly communicate complex technical information to non-technical audiences, including management and business stakeholders, ensuring understanding and informed decision-making.
External interactions are may be more complex for problem-solving and resolving issues
Contacts others to share information, status, needs and issues to inform, gain input, and support decision-making.
MUST HAVE (Minimum Qualifications)
Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
4+ years of experience with a high school diploma or equivalent.
3+ years of hands-on experience in configuring, deploying, managing and supporting networks, servers, storage and backup solutions.
Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
Experience with Cisco, Juniper or Dell products
Reliable transportation or ability to rent a vehicle
Ability to lift up to 50 lbs.
NICE TO HAVE (Preferred Qualifications)
Previous Client experience
CCNA certification or equivalent.
Knowledge of cloud and on-premise data center services.
Experience in managing UPS, power supply and cabling.
Experience in leading or coordinating IT projects.
Experience with virtualization technologies such as VMware vSphere.
Understanding of cybersecurity concepts.
Experience with audio/visual and unified communications.
Soft-skills:
Infrastructure Deployment
Vendor Management
Leadership / Mentorship
KPI / Metrics / Reporting
Core Soft Skill:
English Written and Spoken: Proficiency in English, both written and spoken. *Weil Group is proud to be an Equal Employment Opportunity Employer.*
$63k-74k yearly est. 12d ago
Manager Software/Information Platform
Cardinal Health 4.4
Information technology manager job in San Juan, PR
**What Software & Information Platforms contributes to Cardinal Health** InformationTechnology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers InformationTechnology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other InformationTechnology function teams to identify enhancements for platforms and long-term capabilities.
We're seeking a strategic leader to manage our enterprise analytics platforms, including SAP BusinessObjects, Tableau, Alteryx, Looker, and SAS. This role ensures platform reliability, security, and alignment with business goals while driving Cardinal Health's data-driven culture. You'll collaborate with stakeholders, data engineering, and IT leadership to deliver scalable, actionable solutions.
**Responsibilities**
+ Lead and manage enterprise analytics platforms (BOBJ, Tableau, Alteryx, Looker, SAS), ensuring reliability, scalability, and performance.
+ Define and execute platform strategy to align with company goals and expand self‑service analytics adoption.
+ Mentor and develop engineers, fostering best practices in platform administration, automation, and governance.
+ Collaborate with business and analytics teams to deliver impactful solutions and enable effective use of platforms.
+ Oversee license management, provisioning, and Active Directory integrations to ensure accuracy and efficiency.
+ Ensure compliance and security by implementing role‑based access controls and adhering to enterprise standards.
+ Partner with vendors and internal stakeholders to maximize value from platform investments and support entitlements.
+ Drive innovation by identifying new use cases, capturing business value, and shaping the 12-24-month roadmap
**Qualifications**
+ 8-12 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
**What is expected of you and others at this level**
+ Manages department operations and supervises professional employees, front line supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short term impact on work processes, outcomes and customers
+ Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
+ Interactions normally involve resolution of issues related to operations and/or projects
+ Gains consensus from various parties involved
**Anticipated salary range:** $123,400 - $193,930
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/26/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$123.4k-193.9k yearly 48d ago
IT Technical Analyst
Medtronic 4.7
Information technology manager job in Juncos, PR
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeJoin a Culture of Collaboration and Innovation
The IT Technical Analyst for Juncos Neuro & Pelvic Health operations is responsible for analyzing and aligning technical information with the technology strategies and procedures for the manufacturing IT systems, platforms and applications. They play a critical role in monitoring and maintaining technologies, ensuring smooth operations by providing immediate resolution to incidents, as well as contributing to root cause analysis and preventive actions. The analyst is also instrumental in delivering new technologies and features that support business and IT strategies to drive desired outcomes. By translating functional requirements and detailed technical specifications into clear technical requirements, the IT Technical Analyst collaborates closely with Developers and Architects to ensure that systems meet both business and technical needs. Furthermore, they provide guidance to other business functional teams, contextualizing and communicating technical requirements to ensure successful implementations and alignment with overall IT and business strategic goals and objectives.
Responsibilities may include the following and other duties may be assigned.
Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.
Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.
Evaluates interface between hardware and software, operational requirements and characteristics of overall system.
Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.
Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
May document testing and maintenance of system updates, modifications, and configurations.
May act as a liaison with key technology vendor technologists or other business functions.
Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.
Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
Gather and prioritize integration requirements.
Test the quality of a product and its ability to perform a task or solve a problems.
Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
Technology: Using computational thinking to define technological solutions to real life problems.
Design technology that allows for the optimal user experience and broad accessibility.
Ability to document detailed technical system specifications based on business system requirements.
Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
2+ years of experience with a high school diploma or equivalent.
Nice to have:
Bachelor degree- Engineering, Information System or related
Bilingual - English and Spanish
Experience in medical devices and manufacturing environment
Experience working with Manufacturing Execution Systems (MES) and Enterprise Resources Management Systems (ERP)
Experience in software validation.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$64k-87k yearly est. Auto-Apply 5d ago
IT Systems Administrator III - Security
Florida Technical College 4.3
Information technology manager job in San Juan, PR
Job Description
The IT Systems Administrator III - Security is responsible for implementing, maintaining, and troubleshooting all securityrelated systems and policies across the IT infrastructure. This role works collaboratively with IT teams to ensure that security best practices, as determined by the vCISO, CIO, and MSSP, are embedded into all enterprise systems. The position will actively coordinate with the other Systems Administrators (Networking and Communication, Applications, Servers and Cloud) to enforce security standards and mitigate risks effectively
Qualifications:
• Fully bilingual (English and Spanish), oral and written.
• Bachelor's degree in InformationTechnology, Cybersecurity, or a related field.
• 7+ years of experience in IT security administration, systems security, or related fields.
• Strong understanding of security frameworks, including NIST, CIS, and ISO 27001.
• Experience with SIEM platforms, IDS/IPS, firewalls, endpoint protection, and vulnerability management tools.
• Knowledge of cloud security best practices (Azure Security Center, AWS Security Hub, M365 Defender).
• Proficiency in IAM, MFA, encryption, and access control policies.
• Ability to assess and mitigate cyber threats, malware, and phishing attacks.
• Experience in incident response, digital forensics, and threat intelligence.
• Familiarity with IT networking, system administration, and application security.
Education:
• Bachelor's degree in computer science, InformationTechnology, or a related field with at least two (7) years of
experience or more in a similar position.
• Relevant certifications (e.g., CCNP, CCIE, CompTIA Network+, CompTIA Security+) are preferred.
Experience:
• Minimum of 7 years of experience in network and communication administration.
• Proficient in network monitoring and performance tools.
• Strong experience with security protocols and practices.
• Experience with cloud networking solutions (e.g., Azure) is a plus.
• Proven experience in managing large-scale network projects.
Certifications (Preferred but not Required):
• Fully bilingual (English and Spanish), oral and written.
• Bachelor's degree in InformationTechnology, Cybersecurity, or a related field.
• 7+ years of experience in IT security administration, systems security, or related fields.
• Strong understanding of security frameworks, including NIST, CIS, and ISO 27001.
• Experience with SIEM platforms, IDS/IPS, firewalls, endpoint protection, and vulnerability management tools.
• Knowledge of cloud security best practices (Azure Security Center, AWS Security Hub, M365 Defender).
• Proficiency in IAM, MFA, encryption, and access control policies.
• Ability to assess and mitigate cyber threats, malware, and phishing attacks.
• Experience in incident response, digital forensics, and threat intelligence.
• Familiarity with IT networking, system administration, and application security.
Essential Duties and Responsibilities:
Security Implementation & Maintenance:
• Deploy, configure, and maintain enterprise security tools, including endpoint protection, firewalls, intrusion
detection/prevention systems (IDS/IPS), and SIEM solutions.
• Implement security policies and procedures across IT systems, ensuring compliance with industry's best practices
and regulatory requirements.
• Work with IT teams to integrate security controls within networking, applications, cloud, and server environments.
• Support vulnerability management processes, including scanning, analysis, and remediation planning.
• Assist in the deployment of security patches and updates across systems to mitigate vulnerabilities.
Monitoring, Detection & Incident Response:
• Continuously monitor security alerts and respond to security incidents in collaboration with the MSSP and IT teams.
• Investigate and remediate security breaches, unauthorized access attempts, or other security-related events.
• Utilize SIEM and other security tools to analyze logs and detect suspicious activity.
• Assist in forensic analysis and post-incident reviews to prevent future occurrences.
Collaboration & Security Best Practices:
• Work closely with vCISO, CIO, and MSSP to implement and refine security strategies.
• Collaborate with Networking, Applications, and Server/Cloud teams to ensure security is integrated into system
design and operations.
• Ensure IAM (Identity and Access Management) policies align with the least privilege principles and enforce MultiFactor Authentication (MFA).
• Support IT teams in implementing Zero Trust security models and segmentation policies.
• Provide security configuration management for cloud environments, including Azure, WPEngine, Sucuri, and Microsoft 365 security settings.
Compliance & Risk Management:
• Maintain compliance with regulatory frameworks such as NIST, GDPR, HIPAA, and PCI-DSS.
• Work with IT Security Team to assist in periodic security audits, access reviews, and risk assessments.
• Document and update security policies, standards, and guidelines.
• Assist in IT security training and awareness programs for staff and end-users.
Troubleshooting & Support:
• Serve as an escalation point for security-related incidents and technical issues.
• Provide security expertise and recommendations for resolving IT system vulnerabilities.
• Assist with security aspects of IT change management and system updates.
Benefits:
Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
Dental/Vision Insurance Coverage
12 Paid Holidays / Paid Time Off / Paid Volunteer Day
401[k] with 50% Employer Matching
Short-Term Disability Life Insurance
Supplemental Life Insurance Options
Growth Opportunities / Education Assistance and Professional Development Benefits
No Cost Benefits:
Group Life Insurance
Long Term Disability
Talent Referral Program
TicketsatWork - Discount Entertainment Program
Enjoy a paid day off on your birthday (available to full-time employees after two years)
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, BayamĂłn, Caguas, MayagĂĽez, Ponce, RĂo Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.
$49k-58k yearly est. 4d ago
IT and Cybersecurity Director
Clear Blue Insurance Services Puerto Rico LLC
Information technology manager job in Guaynabo, PR
The IT and Cybersecurity Director is responsible for developing and executing the organization's technology and security strategy across multiple sites. This role ensures the reliability, scalability, and security of IT systems within a Microsoft environment, including Azure, while supervising Service Desk, infrastructure, and network administration teams. The director will lead initiatives to strengthen cybersecurity posture, optimize IT operations, and align technology with business objectives.
Key Responsibilities
Define and implement IT and cybersecurity strategies aligned with corporate goals.
Develop technology roadmaps for infrastructure modernization and cloud adoption.
Manage multi-site IT operations ensuring high availability and performance.
Oversee Microsoft ecosystem: Azure, Active Directory, M365, Intune, and security tools.
Implement security frameworks (ISO 27001, NIST, CIS).
Lead vulnerability management, incident response, and disaster recovery planning.
Supervise Service Desk, infrastructure engineers, and network administrators.
Ensure adherence to regulatory standards (GDPR, HIPAA, SOX).
Drive cloud migration and hybrid infrastructure strategies.
Education & Experience
Bachelor's degree in computer science, Information Systems, or related field
10+ years of IT experience, with 5+ years in cybersecurity.
10+ years of progressive leadership experience
Expertise in Microsoft Azure, Active Directory, networking, and virtualization.
Certifications: CISSP, CISM, CCSP, or Azure Solutions Architect preferred.
Strong leadership, communication, and project management skills.
Skills & Qualifications
Strategic thinking and decision-making.
Leadership and team development.
Risk management and compliance expertise.
Excellent communication and stakeholder engagement.
$85k-124k yearly est. Auto-Apply 3d ago
Manager, Medical Data Analytics
Otsuka America Pharmaceutical Inc. 4.9
Information technology manager job in San Juan, PR
The Manager, Data Analytics is an important role within the Medical Excellence & Operations team within Global Medical Affairs. This role will serve as the data and analytics lead supporting operational excellence across the Global Medical Affairs organization. This role is responsible for collecting, analyzing, and translating data into actionable insights that inform medical strategy, field engagement, performance measurement and medical strategy. The Manager, Data Analytics will work closely with both Field Medical and Headquarters teams to understand business needs and system requirements, support development of analytical solutions and other projects to drive key business processes and decisions for the Medical Affairs function. This role reports into the Business Solutions & Analytics Lead who reports into the Executive Director, Medical Excellence and Operations.
****
**Key Responsibilities:**
**Data Collection, Management and Governance**
+ Identify, collect, integrate and clean data from multiple sources (e.g.,field medical engagement data, MSL CRM, publications, congresses, medical inquiries).
+ Ensure accuracy, integrity, and compliance of data within medical systems (e.g., Veeva CRM, publication databases, analytics platforms).
+ Collaborate with IT and Data Governance to automate data pipelines and improve data availability.
+ Organize data into optimal data structures flexible to cross-functional and cross-process data needs.
+ Support audit-readiness and maintain documentation of data definitions, sources, and analytical methods.
**Medical Insights and** **Stakeholder Analytics**
+ Generate actionable insights from data repository to inform medical strategy, therapeutic focus areas, and medical evidence-generation priorities.
+ Evaluate key Medical activities (e.g., MSL engagement effectiveness, scientific exchange, publications) and identify key patterns and opportunities for improvement.
+ Engage with the External Engagement & Field Excellence team to segment and profile key opinion leaders (KOLs) and other external experts using data-driven methodologies.
+ Partner with global and regional medical teams to optimize field resource deployment and outreach strategies.
**Medical Operations and Performance Management**
+ Collaborate with other Medical Excellence & Operations colleagues to define and track core metrics for key activities (e.g., medical plans, publications, advisory boards, congresses).
+ Align with Medical Leadership and implement key performance and/or activity indicators and metrics for business-critical decisions.
+ Design standardized KPI frameworks and ensure consistency across regions and therapeutic medical business units.
+ Prepare recurring performance dashboards and insights summaries for senior leadership to inform tactical and strategic decision-making.
**Insights Reporting and Communication**
+ Develop interactive dashboardsand reports to communicate trends, engagement metrics, and key field insights to leadership and cross-functional stakeholders.
+ Collaborate with Field Excellence team to train all relevant stakeholders on the use and functionality of dashboards, applications, or other tools.
**Continuous Improvement and Process Optimization**
+ Identify inefficiencies in data workflows, reporting, processes and propose or drive automation, streamlining data refreshes and reducing manual effort as needed.
+ Optimize how dashboards and tools are structured and consider innovative solutions to analytics and internal reporting.
+ Recommend or pilot new technologies / tools (e.g. data visualization, NLP, GenAI) to improve speed, insight depth, or usability.
+ Contribute to innovation initiatives in automation, data visualization, and predictive analytics within Medical Affairs.
+ Consider technology and AI to support workflow improvement.
**Cross-Functional Collaboration and Communication**
+ Collaborate cross-functionally with several stakeholders (e.g., Medical Operations, Field Medical, Clinical, HEOR, Commercial Analytics, IT teams)to:
+ Align on methodologies and share insights
+ Establish scalable analytics processes
+ Develop dashboards and KPIs
+ Ensure data quality and compliance across systems and sources
+ Present findings to technical and non-technical audiences across levels through clear, tailored, data-driven storytelling
**Qualifications**
**Education and Experience:**
+ Bachelor's degree (Data Science, Statistics, Life Sciences, Health Informatics, or related field required); master's, or equivalent is a plus.
+ Minimum 5 years of experience in data and analytics roles, with at least 3 years in pharma or biotech roles (Medical Affairs, Clinical, or HEOR functions ideally).
+ Expertise with analytical and visualization tools (e.g., Power BI, Tableau, Python, SQL).
+ Proven experience managing large, multi-source datasets and expertise developing dashboards or KPIs that drive strategic decisions.
+ Familiarity with Medical Affairs systems (e.g., Veeva CRM, publication management, CLM platforms) and compliance principles.
+ Demonstrated ability to work cross-functionally with multiple stakeholders.
**Skills and Competencies:**
+ Exceptional analytical and quantitative problem-solving skills with proven track record of organizational impact.
+ Strong understanding of different data environments (e.g., medical, clinical, scientific, economic).
+ Strong technical fluency in data analytics with deep understanding of medical affairs objectives and scientific communication.
+ Strong knowledge of traditional data warehousing, data structures, and tools.
+ Strong analytical and quantitative problem-solving skills, with demonstrated ability to self-lead discoveries of new technologies and delivery of innovative solutions.
+ Ability to synthesize complex data into actionable business and scientific insights, with attention to detail and commitment to data accuracy and compliance.
+ Demonstrated strong communication and presentation skills, persuasiveness, and ability to communicate complex datasets and analytical methods to all business leaders within the organization.
+ Excellent project management and organizational skills, with proven estimation and delivery of projects on-time.
+ Ability to work effectively in a cross-functional team with stakeholders across levels
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $117,027.00 - Maximum $175,030.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$117k yearly 42d ago
IT Financial Analyst
Cayuse Holdings
Information technology manager job in San Juan, PR
**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Monitor vendor invoice mailbox
+ Review vendor invoices
+ Match against contract or purchase order
+ Verify invoice for payment or return to vendor
+ Record invoice in general ledger
+ Notify Accounts Payable for vendor payment
+ Work with IT managers on other financial tasks as assigned
+ Respond to assigned tasks in accordance with predefined guidelines.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ High school diploma or equivalent required
+ Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management.
+ Preference with experience supporting an IT organization
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Microsoft Office experience (Work, Excel)
+ Experience with JD Edwards preferred
+ Financial billing, accounts payable experience
+ General accounting
+ Excellent communication skills
+ Experience working with suppliers and third-party vendors
+ Ability to quickly analyze a situation and react appropriately and effectively
+ Effective prioritization skills
+ Self-starter
+ Financial analysis credibility and independent judgment
+ Able to contribute to IT financial planning and operations
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** **Program Manager**
**Working Conditions**
+ Professional remote office environment.
+ Must reside in Central or Eastern Time Zone.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $28.00 - USD $35.00 /Hr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103881_
**Category** _Accounting/Finance_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$28-35 hourly 14d ago
IT Security Program Manager
Castro & Company 4.0
Information technology manager job in San Juan, PR
IT Security Program Manager We are seeking a highly motivated and detail-oriented IT Security Program Manager to lead the organization's compliance and cybersecurity initiatives, ensuring alignment with CMMC and NIST standards. This role requires a strategic leader with hands-on capability to drive compliance programs, manage remediation efforts, and collaborate across diverse business units. The IT Security Program Manager will play a critical role in maintaining and enhancing our cybersecurity posture, ensuring that all processes, systems, and personnel meet the rigorous security program requirements. Key Responsibilities:
Develop, implement, and oversee the organization's IT security compliance program.
Lead and execute efforts to achieve and maintain compliance with NIST 800-53 and NIST 800-171 standards.
Hands-on execution for CMMC readiness activities, including policy updates, control assessments, and remediation efforts.
Collaborate and engage actively with cross-functional teams to secure buy-in and ensure program success.
Own and deliver project timelines, deliverables, and reporting for compliance initiatives.
Utilize GRC platforms for control tracking, risk management, and reporting.
Conduct IT control assessments and ensure audit readiness.
Support IT operations in a Windows environment and GCC-High configuration.
Provide training and guidance to employees on security program requirements and best practices.
Work with external auditors to facilitate assessments and certifications.
Must Have Requirements:
Minimum 7 years leading compliance programs in IT security.
Proven ability to manage complex projects with exceptional organizational skills.
Demonstrated experience performing tasks across the compliance program.
Extensive experience collaborating with diverse business units and securing executive buy-in.
Demonstrated success in achieving compliance program strategy for an organization.
Extensive experience evaluating IT controls against NIST 800-53 and/or NIST 800-171 frameworks.
Security Clearance: Must be able to pass a basic government suitability check (US Citizenship required).
Preferred Requirements:
CISSP and/or CISA certifications (or related certification)
Experience with IT operations and administration in Windows environments.
Experience with Microsoft GCC-High environments.
Proficiency in GRC platforms for compliance management.
Experience leading, tracking, and reporting on remediation efforts.
Familiarity with DFARS and ITAR regulations and how they apply to CUI handling.
Experience developing and overseeing CUI programs to ensure compliance with federal regulations.
Knowledge of NIST Risk Management Framework (RMF), DCSA Assessment and Authorization Process Manual (DAAPM), National Industrial Security Program Operating Manual (NISPOM), and NISP Enterprise Mission Assurance Support Service (eMASS).
What's in it for You
This role offers the opportunity to lead and shape the cybersecurity and compliance foundation of a federal-focused firm. You will work alongside experienced professionals, influence enterprise-wide security strategy, and play a key role in supporting the firm's mission-critical work with government clients.
Castro Puerto Rico is a Professional Services Center headquartered in San Juan, Puerto Rico, delivering advisory, accounting, and audit support services to Federal Government clients. We are dedicated to assisting our clients to accomplish their strategic goals while providing our people with a diverse and inclusive environment to thrive and succeed.
Castro Puerto Rico is an Equal Opportunity Employer and considers all qualified applicants without regard to color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, and any other classification protected by law.
$92k-109k yearly est. 11d ago
Regional Program Manager - IT MSP Staffing
Cai 4.8
Information technology manager job in San Juan, PR
**Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now!
**Job Description**
We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.
**What You'll Do**
+ Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships
+ Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements
+ Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently
+ Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs
+ Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled
+ Build and maintain strong relationships with key stakeholders within state governments and public sector agencies
+ Mentor and guide State Account Managers within their region, fostering a high-performance team environment
**What You'll Need**
Required:
+ Bachelor's degree in Business, Public Administration, or a related field
+ At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients
+ Reside in a western state, preferably Utah, North Dakota or New Mexico
+ Demonstrated success in achieving sales targets and managing complex client programs
+ Strong understanding of public sector procurement processes and contracting
+ Excellent leadership, communication, and negotiation skills
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$110,000 - $115,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$110k-115k yearly 60d+ ago
IT Project Manager III (Infrastructure / SAP Migration)
Eliassen Group 4.7
Information technology manager job in San Juan, PR
**Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Life Sciences **Workplace Type:** Remote **Reference ID:** JN -012026-104883 **Shortcut:** ********************************** + Description + Recommended Jobs
**Description:**
_Remote_
Fortune 10 sized pharmaceuticals organization
_Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._
_Rate: $65 - $75 / hr. w2_
**Responsibilities:**
**Program & Workstream Leadership**
+ Manage **1-3 workstreams** across IT, business, and external consulting teams.
+ Ensure alignment across infrastructure, networking, firewall, Basis, and business transformation teams.
+ Create and maintain detailed project plans, timelines, milestones, and deliverables.
+ Monitor program‑level KPIs and ensure all milestones are met.
**Strategic Alignment & Decision Support**
+ Align migration strategy with business objectives and organizational priorities.
+ Translate complex technical concepts into actionable plans for stakeholders.
+ Make informed decisions balancing technical feasibility and business needs.
+ Establish governance frameworks for decision‑making and reporting.
**Risk, Issue & Dependency Management**
+ Identify, assess, and mitigate risks specific to S/4HANA migration.
+ Proactively address roadblocks and technical challenges.
+ Drive resolution of conflicts between technical and business teams.
**Stakeholder & Executive Engagement**
+ Build strong relationships with executive sponsors, SAP representatives, and external consultants.
+ Manage expectations of diverse stakeholders across IT, business, and vendor teams.
+ Deliver clear, concise status reports and executive‑level updates.
**Budget & Resource Management**
+ Manage multi‑million‑dollar program budgets and resource allocations.
+ Monitor resource utilization and ensure workstream costs remain within budget.
+ Coordinate with distributed teams across multiple time zones.
**Technical & Process Expertise**
+ Leverage strong understanding of infrastructure, networking, server setup, and database administration.
+ Apply Agile and Waterfall methodologies depending on workstream needs.
+ Conduct system and business data analysis for migration readiness assessments.
+ Ensure compliance with industry standards and regulations (GDPR, SOX, etc.).
**Vendor & Partner Management**
+ Manage interactions with SAP and external consulting partners.
+ Oversee third‑party vendors supporting integrations, hosting, or custom development.
**Post‑Migration Support & Optimization**
+ Plan for post‑go‑live support, stabilization, and optimization.
+ Establish support mechanisms for the stabilization period.
+ Monitor system performance and recommend improvements after go‑live.
**Experience Requirements:**
+ Strong background in technical infrastructure and networking (mandatory).
+ Experience managing large‑scale enterprise programs with multiple workstreams.
+ Prior experience with SAP S/4HANA migration strongly preferred.
+ Expertise in executive reporting, stakeholder communication, and cross‑functional coordination.
+ Experience managing multi‑million‑dollar budgets and distributed teams.
+ Proficiency with:
+ MS Project
+ JIRA
+ Smartsheet
+ Clarity (nice to have)
+ Experience leading both Agile and Waterfall projects.
+ Ability to facilitate Scrum ceremonies and traditional PMO processes.
+ Strong budget experience including the creation and cost control
**Education Requirements:**
+ Bachelors Degree required
**_Recruitment Transparency Notice_**
**_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._**
_Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._
_W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._
_Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._
_About Eliassen Group:_
_Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._
_Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._
_Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
$65-75 hourly 19d ago
Senior Director of IT Enterprise Applications
NUC University
Information technology manager job in San Juan, PR
Job Description
The Senior Director of IT Enterprise Applications provides strategic leadership and operational oversight for the university's enterprise application environment, including enterprise application like the Student Portal, the Enterprise Content Management (ECM), Customer Relationship Management (CRM), Student Information System (SIS), Learning Management System (LMS), Finance & Operations (F&O) platforms, and other integrated applications. This role is responsible for ensuring the reliability, optimization, and alignment of these critical platforms to support institutional operations, student success, and organizational growth.
The Senior Director leads a team of specialized IT Systems Administrators, providing direction, resource planning, and cross-functional collaboration to deliver high-quality, secure, and efficient enterprise system solutions. The role partners closely with university leadership, functional departments, and vendors to ensure enterprise applications meet operational needs, compliance requirements, and support the university's strategic initiatives.
Essential Duties and Responsibilities:
Strategic Leadership & Oversight
Provide vision, strategic direction, and technical leadership for the administration and continuous improvement of enterprise applications
Develop and execute short- and long-term plans for enterprise application optimization, system upgrades, and new technology adoption
Ensure application platforms align with institutional goals, compliance standards, and industry best practices
Serve as the primary liaison between IT and key functional areas for enterprise application-related initiatives
Team Leadership & Staff Development
Directly supervise and mentor team members specializing in enterprise applications such as ECM, CRM, SIS, LMS, and F&O
Foster a collaborative, high-performance team environment focused on system reliability, service excellence, and continuous improvement
Define roles, responsibilities, and performance expectations for enterprise application team members
Support staff development through coaching, training opportunities, and performance management
Application Management & Optimization
Oversee the administration, configuration, and optimization of enterprise applications to ensure performance, reliability, and data integrity
Lead efforts to integrate applications with other institutional systems to improve operational efficiency and data accessibility
Ensure platforms are properly maintained, patched, and upgraded to minimize risk and downtime
Collaborate with stakeholders to identify, prioritize, and deliver system enhancements that meet evolving institutional needs
Governance, Compliance & Risk Management
Establish and enforce application governance processes, including change management, security controls, and access management
Ensure enterprise applications comply with institutional policies, regulatory requirements, and industry standards (e.g., FERPA, GDPR, PCI)
Support audit activities, security assessments, and data protection initiatives related to enterprise applications
Stakeholder Engagement & Communication
Serve as the key point of contact for executive leadership, business units, and external vendors regarding enterprise application initiatives
Facilitate cross-functional collaboration to ensure enterprise applications support operational efficiency and user satisfaction
Communicate system performance, project updates, and risks to stakeholders in a clear, timely, and professional manner
Budgeting & Resource Management
Develop and manage budgets for enterprise application systems, staffing, and support contracts
Optimize resource allocation to support system reliability, projects, and operational needs
Evaluate and manage vendor relationships, software licensing, and service agreements
Qualifications:
Bachelor's degree in computer science, InformationTechnology, or information systems
Mus be able to proficiently speak, write and talk in both English and Spanish
At least 5 years' experience leading to the management of multiple team managers/supervisors and a staff
Demonstrated experience managing large-scale enterprise platforms such as CRM, SIS, LMS, ECM, F&O systems, and Project Management
Familiarity with IT security, access management, and regulatory compliance (e.g., FERPA, PCI, GDPR)
Equal Employment Opportunity / Affirmative Action for minorities/Females/People with Disabilities/Veterans
$66k-99k yearly est. 18d ago
Sr. IT Technologist
Mg Staffing Group
Information technology manager job in Juncos, PR
The Sr. IT Technologist delivers advanced hands\-on infrastructure support across office, manufacturing, distribution, administrative, and laboratory environments. This role serves as an expert “hands and feet” IT resource, ensuring infrastructure stability, uptime, and operational excellence while collaborating with local and global IT teams.
Key Responsibilities
Responsibilities may include the following and other duties may be assigned:
Infrastructure & Systems Support
Provide onsite troubleshooting, diagnostics, escalation, and maintenance of infrastructure to ensure uninterrupted IT operations.
Deliver Level 2.5-3 support for networking components including routers, switches, wireless access points, and firewalls.
Perform proactive monitoring, performance tuning, and optimization for infrastructure and end\-user devices.
Support device rollouts, migrations, refreshes, configuration, deployment, and hardware lifecycle management.
Assist with installation and maintenance of physical infrastructure assets at assigned locations.
Network, Server & Data Center Operations
Support LAN, WAN, and MAN environments, ensuring performance, availability, and security.
Troubleshoot complex network and infrastructure issues, perform root cause analysis, and coordinate resolution with Tier 3+ teams.
Support patching, segmentation rollouts, security policies, and compliance standards.
Maintain technical expertise in routers, servers, storage, backup, and hardware\/software interconnections.
Projects & Vendor Coordination
Lead or support site\-specific and multi\-site IT infrastructure projects from initiation to completion.
Coordinate with vendors for quotations, procurement, delivery, and onsite execution.
Assess vendor solutions versus internal resources for optimal project delivery.
Utilize infrastructure deployment standards to oversee vendor activities onsite.
Architecture, Documentation & Process Improvement
Develop and document system specifications aligned with architecture standards and business requirements.
Establish and maintain system designs, configurations, and capacity planning documentation.
Create work instructions, SOPs, and technical documentation to enable effective delegation and knowledge sharing.
Identify system deficiencies and execute improvements to enhance performance, data integrity, and reliability.
Collaboration, Leadership & Communication
Act as a trusted advisor to stakeholders, ensuring requirements are understood, addressed, and escalated appropriately.
Collaborate with architects, engineers, managed service providers, and global IT teams.
Serve as a leadership presence, mentoring team members and promoting best practices.
Clearly communicate complex technical concepts to non\-technical audiences, including management.
Participate in on\-call rotations and provide after\-hours, evening, or weekend support when critical needs arise.
Metrics & Reporting
Maintain infrastructure operations metrics through timely ticket resolution.
Monitor, track, and report KPIs related to infrastructure performance, incidents, and projects.
Provide actionable insights to management to support continuous improvement.
RequirementsMinimum Qualifications (Must Have)
4+ years of experience with a high school diploma or equivalent.
3+ years of hands\-on experience configuring, deploying, managing, and supporting:
Networks
Servers
Storage
Backup solutions
Experience with Cisco, Juniper, or Dell networking products.
Strong written and verbal communication skills in English.
Reliable transportation or ability to rent a vehicle.
Ability to lift up to 50 lbs.
Willingness to travel daily across Puerto Rico and occasionally outside the island.
Preferred Qualifications (Nice to Have)
Previous Medical Devices industry experience.
CCNA certification or equivalent.
Knowledge of cloud and on\-premise data center services.
Experience with VMware vSphere or other virtualization technologies.
Understanding of cybersecurity concepts.
Experience managing UPS, power systems, and structured cabling.
Experience leading or coordinating IT infrastructure projects.
Experience with audio\/visual systems and unified communications.
Core & Soft Skills
Infrastructure Deployment
Vendor Management
Leadership & Mentorship
KPI, Metrics & Reporting
Strong problem\-solving and analytical skills
Customer\-focused mindset
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$63k-79k yearly est. 6d ago
IT Security Analyst
Pharmpix
Information technology manager job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation : Support implementing security controls, policies, and procedures.
Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities : Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 60d+ ago
IT Security Analyst
Pharmpix Corporation
Information technology manager job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation : Support implementing security controls, policies, and procedures.
Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities : Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, InformationTechnology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
$38k-53k yearly est. Auto-Apply 60d+ ago
IT - Project Manager
Smartlogix
Information technology manager job in San Juan, PR
Job Objective: The ideal candidate will be responsible for planning, executing, and finalizing IT and infrastructure projects while meeting deadlines, budget constraints, and quality requirements. This role requires a combination of technical expertise and leadership skills, along with the ability to manage multidisciplinary teams and communicate effectively with internal and external stakeholders.
Responsibilities:
Plan and define the scope of IT projects, including software development, IT infrastructure implementation, cloud migrations, and digital transformation initiatives.
Develop and manage project schedules, resources, and budgets, ensuring alignment with the company's strategic objectives.
Coordinate internal and external resources to ensure efficient project execution.
Monitor project progress and make adjustments as necessary to meet deadlines and quality standards.
Identify and mitigate risks that may impact project delivery.
Ensure proper documentation and effective communication with all stakeholders.
Deliver high\-quality projects that meet SmartLogix standards.
Requirements At least 5 years of experience in IT project management.
Essential to have proven experience in technology projects, including infrastructure, software development, and solution implementation.
Bachelor's degree in Systems Engineering, Computer Science, Business Administration, or a related field.
Technical Skills:
PMP, Scrum Master, or equivalent certification (desired).
In\-depth knowledge of agile (Scrum, Kanban) and traditional (PMBOK, Waterfall) project management methodologies.
Experience with project management tools such as JIRA, Trello, Microsoft Project, or similar.
Advanced English (oral and written) for communication with global teams and project documentation.
Soft Skills:
Leadership.
Effective communication.
Negotiation and Conflict Resolution.
Decision\-making under pressure.
Teamwork.
Time management.
Results\-oriented.
Benefits Hybrid work model with flexibility.
A dynamic environment.
Collaboration with global teams on high\-impact projects.
We offer a competitive package with several advantages.
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$53k-74k yearly est. 60d+ ago
Sr IT Analyst - Manufacturing
Johnson & Johnson 4.7
Information technology manager job in Manat, PR
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Technology Product & Platform Management
Job Sub Function:
Technical Product Management
Job Category:
Scientific/Technology
All Job Posting Locations:
ManatĂ, Puerto Rico, United States of America
Job Description:
The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite.
In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients.
This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization.
In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial.
Key Responsibilities include:
Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy.
Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact.
Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria.
Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment.
Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization.
Ensure the products/features / work meets relevant security, privacy & compliance standards
Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics.
Actively address customer feedback to enhance product offerings.
Responsible for continuous process improvement at the site, focusing on both technology and process capabilities.
Drive collaboration and execution with internal and external partners to achieve desired business outcomes.
Support overall technology cost optimization in partnership with TS and TS finance.
Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization.
Leadership Skills:
Creates a culture that relentlessly focuses on helping the people and organizations we touch.
Commitment to Our Credo, Diversity, Equity & Inclusion
They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work.
Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes.
Strong problem-solving skills with the ability to accurately analyze situations
Qualifications:Required:
A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent.
2 years working experience is required in supply chain and / or manufacturing technology.
Proven abilities in management (supervisor, project coordinator, etc.).
Proficient in both English and Spanish.
Experience with GxP requirements and regulations.
Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems).
Preferred:
Experience in project execution using Agile / JIRA / SDLC methodology.
Demonstrable understanding of product lifecycle management.
Excellent written and oral communication skills, good interpersonal skills.
Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills.
Experience in lean, Six Sigma, and business process mapping methodologies.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), InformationTechnology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
$65k-79k yearly est. Auto-Apply 42d ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Guaynabo, PR?
The average information technology manager in Guaynabo, PR earns between $37,000 and $82,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Guaynabo, PR
$55,000
What are the biggest employers of Information Technology Managers in Guaynabo, PR?
The biggest employers of Information Technology Managers in Guaynabo, PR are: