Information technology manager jobs in Hamilton, NJ - 718 jobs

Job Title: Infrastructure Project Manager Duration: Contract-to-Hire About the Role We are seeking an Infrastructure Project Manager to lead critical IT infrastructure initiatives with a focus on cloud migrations and Citrix upgrades. This role manages project delivery, financials, and stakeholder communication - operating as an individual contributor (not a people manager) and overseeing a project budget of approximately $2M. Key Responsibilities Lead infrastructure projects including cloud migration, Citrix upgrades, network and data center initiatives Develop and manage project plans, schedules, budgets, and resource allocation Manage $2M+ project budgets with financial tracking and reporting Coordinate with cross-functional technical teams and third-party vendors Identify project risks and implement mitigation strategies Provide clear updates to stakeholders and executive leadership Ensure adherence to security, compliance, and organizational standards Oversee testing, implementation, and post-deployment review Must-Have Skills Proven experience as an Infrastructure Project Manager Cloud migration project experience (required) Citrix upgrade experience (required) Azure cloud project experience (Preferred) Strong stakeholder management experience Experience managing large project budgets Familiarity with security tools and controls Excellent communication, planning, and issue-resolution skills Experience with Agile and Waterfall methodologies PMP, ITIL, PRINCE2 or similar certifications is plus Healthcare industry project experience is plus

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Merck, Bank of America, Penn Mutual, or Amtrak among many other leading organizations in the Philadelphia area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Business Operations - Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Our client is looking for an IT Financial Analyst to join their team on a contract, remotely. Pay: $45-52/hour Primary Duties and Responsibilities: Manage the financial relationship between the organization and key strategic IT vendors, including SOW review and tracking, monitoring vendor adherence to financial contract terms, and reconciliation of vendor accounts. Monitor and report on key Program Accounting initiatives, including project financial reviews. Maintain and monitor IT Financial processes that are part of the project life cycle, including assisting with training for project managers. Serve as an educational resource to internal and external partners, as well as business leaders, to aid in the understanding of financial results and measurement systems/metrics. Provide financial consulting and analytical support, including budgeting and forecasting, to leadership of assigned shared service organizations. Serve as a mentor for junior IT Financial Analysts. Work closely with shared service leaders to understand business needs and requirements and ensure alignment of forecasts and budgets. Prepare monthly accrual and expense re-class entries. Audit task charge codes in Clarity to ensure proper Accounting standards are followed. Maintain forecast of operating expense and capital expenditure. Support the development, maintenance, and continuous improvement of the annual budgeting and ongoing forecast processes. Assist the capital planning process for assigned organizations, including conducting research and analysis, validating business cases, creating financial models, and making recommendations. Analyze and interpret financial data and formulate conclusions and recommendations to supported organizations to address concerns or areas of opportunity. Report monthly actual results against budget and forecast; investigate and explain causes of variance. Analyze trends and cost drivers and highlight risks and opportunities. Provide financial analysis to help IT leadership understand financial results and support business decisions. Provide analysis for monthly management reviews. Ensure knowledge, understanding, and compliance with company policies and procedures. Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes. Perform other duties as assigned by management. Experience and Educational Requirements: Bachelor's Degree or equivalent in relevant work experience. Degree in Finance or Accounting preferred. 8+ years of FP&A experience in a large corporate environment. Experience working in an IT environment a plus. Experience creating budgets and forecasts, reporting, financial modeling, and financial analysis. Experience developing and leading FP&A processes. Advanced knowledge of accounting principles required. High level of proficiency in Microsoft Excel and PowerPoint required. Experience with financial systems required; SAP a plus. Ability to work with senior management in a cross-functional environment. Ability to work independently with minimal direction and oversight. Must be creative and forward-thinking with high ethical standards. Must possess sound technical skills, analytical ability, good judgment, and a strong operational focus. Strong presentation skills. Ability to maintain the highest level of confidentiality. Ability to work within and meet established deadlines. Excellent interpersonal, written, and oral communication skills. Ability to work in a team fostered environment. Ability to adapt to a flexible schedule. Minimum Skills, Knowledge, and Abilities: Demonstrated knowledge of database applications in the business environment. Strong analytical and problem-solving skills to interpret and evaluate business problems and apply applications knowledge to identify appropriate solutions. Demonstrated knowledge of project management concepts. Strong leadership skills. Good interpersonal skills. Strong decision making skills. Strong customer service skills. Ability to communicate effectively both orally and in writing, including the ability to relate effectively with both technically and non-technically oriented individuals. Ability to prioritize workload and consistently meet deadlines. Strong organizational, administrative, and follow-up skills.

Service Delivery Manager - Data & Application Managed Services (Databricks/AWS) We're looking for a Service Delivery Manager to own and evolve the managed services experience for a large, data-heavy application ecosystem built on Databricks and AWS. This role sits at the intersection of application support, data platforms, cloud operations, and client consulting. You'll be accountable for service quality, SLAs, stakeholder satisfaction, and continuous improvement across a complex stack that includes Databricks, PySpark, AWS (Kinesis, Lambda, CloudWatch, DynamoDB), and surrounding applications. You bring a solid technical foundation, a data-driven mindset, and the ability to lead people and conversations at both the executive and engineering levels. You've spent time in a Managed Services or IT consulting environment, understand what it means to run large production support engagements, and are comfortable translating business goals (especially in retail/consumer products and eCommerce) into operational execution. What you'll own End-to-end service delivery for a portfolio of applications and data workloads, with a core focus on Databricks-based pipelines and AWS-native components (Kinesis, Lambda, DynamoDB, CloudWatch). SLA and ITSM performance across incident, problem, change, and request processes, ensuring consistent adherence to ITIL/ITSM best practices. Customer satisfaction and stakeholder alignment, acting as the primary operational contact for client leaders, product owners, and technical teams. Production stability and major incident handling, leading coordination across application support, data engineering, SRE, and vendors to drive root cause analysis and long-term fixes. Service reporting and analytics: creating and maintaining dashboards and reports on SLAs, incident trends, capacity, and platform health, using data to drive decisions and priority-setting. Service roadmap and continuous improvement, identifying opportunities to streamline operations, reduce incidents, improve reliability, and optimize cost across Databricks and AWS workloads. What you'll do day to day Lead a blended team (onshore/offshore) delivering L2/L3 support for applications and data pipelines running on Databricks and AWS. Partner with client stakeholders in consumer products/retail/eCommerce to understand business cycles, promotions, loyalty campaigns, and their impact on the application and data landscape. Oversee runbooks, knowledge base, and operational documentation, ensuring that support processes are well-documented, current, and actually used. Coordinate and chair service reviews and business reviews, presenting performance metrics, incident summaries, risks, and proposed initiatives. Work closely with architects and engineering leads to transition new capabilities into steady-state support, ensuring operability, monitoring, and supportability are in place before go-live. Manage vendor relationships and contracts associated with the managed service, ensuring third parties deliver to agreed SLAs. Identify and escalate risk, compliance, and data protection issues, especially around customer data in retail/eCommerce and loyalty contexts, and drive remediation plans. Champion a data-driven, metrics-first culture within the support team, using hard numbers to prioritize work and communicate value. What you bring 10+ years of experience in enterprise application and/or infrastructure support, with significant time in a Managed Service Provider (MSP) or IT consulting environment. Proven track record managing large application stacks and complex production support engagements, ideally spanning both applications and data platforms. Hands-on exposure to Databricks and PySpark in a production context Strong familiarity with AWS services used in event-driven and data-centric architectures - especially Kinesis, Lambda, CloudWatch, and DynamoDB - and how they fit into an end-to-end data and application landscape. Solid understanding of ITIL/ITSM frameworks and SLA management: you've run incident, problem, and change processes and built/used KPI dashboards. Demonstrated experience leading teams (direct or matrixed), including coaching, workload balancing, and building a culture of accountability and ownership. Excellent client-facing skills: you are comfortable in executive conversations, can explain technical issues in business terms, and handle difficult discussions with composure. A data-driven mentality: you naturally reach for metrics, logs, and trends to support your arguments and decisions. Strong organizational skills, attention to detail, and the ability to juggle multiple clients, projects, and priorities without losing sight of commitments. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). Nice to have Experience supporting Cassandra or other NoSQL databases, and/or PostgreSQL in production environments. Background in eCommerce platforms or loyalty systems; familiarity with tools like SFCC (Salesforce Commerce Cloud) or other commerce engines. Direct experience in consumer products / retail industries, especially customer-facing, high-volume transactional systems. Exposure to multi-cloud environments and modern observability practices. In this role, success looks like: Highly stable Databricks and AWS-based applications with clear, predictable SLAs. Clients who see you as their trusted partner for operational and technical decisions. A support organization that is well-structured, well-documented, and measurably improving over time.

GENERAL PURPOSE OF THE ROLE: The ERP Project Manager will assist the ERP Lead with developing plans, design, and implementation of the Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) solution. The ERP Project Manager will participate in defining and managing deadlines, deliverables, resource management, and monitoring progress for the ERP/WMS solution. ERP Project Manager will work closely with the TFI USA ERP Core Project. This role would sit in our Cherry Hill office, 5 days a week onsite. DUTIES AND RESPONSIBILITIES: Use the required ERP configuration and analyze business requirements to drive the design and implementation of business processes Participate in configuration and design sessions of the TFI USA enterprise ERP and WMS systems Participate in TFI USA ERP trainings Facilitate UAT planning, preparation, and execution of agreed plan Assist with ERP data migration activities including facilitating validation reviews with SME's Update/Manage ERP project plan for implementation(s) Accurately estimate a variety of ERP project tasks Understand and establish ERP/WMS priorities Identify resource requirements and assign resources to activities Monitor performance of ERP project tasks Access and manage ERP project risks Ensure ERP project deliverables are completed on time Anticipate issues or conditions that may impact the original estimate or project budget Review and compile consultant reports and expenses Prepare ERP project progress updates, and document project changes Schedule and document project meetings Compile meeting minutes and project deliverables Participate as a key member of the TFI USA ERP Project Team Perform other duties within scope and abilities as assigned by management JOB REQUIREMENTS: Bachelor's degree in Information Technology or related field; or equivalent work experience Manufacturing Experience preferred At least 2 years of ERP / WMS experience and understanding of solutions/business processes Experience with NetSuite ERP preferred Experience with QSSI Powerhouse WMS Excellent verbal and written communication skills with ability to interface with all levels of the organization Must be able to prioritize and handle multiple activities simultaneously in a fast-paced environment, while maintaining a high level of detail and accuracy Great organization and time management skills Excellent analytical and problem-solving skills Experience in training users Extensive change management experience and knowledge Ability to read and understand Standard Operating Procedures (SOPs) and ensure compliance Understand and abide by all safety regulations as well as policies and procedure set forth by Thomas Foods International USA

This is an exciting opportunity to join a growing global company in the medical equipment industry! This role is responsible for managing the company's response to IT-related requests that have been submitted by our customers. The IT Analyst will utilize a combination of their project management skills, knowledge of company products and services, and input from multiple subject experts to respond to customer's needs. Responsibilities Draft, review and execute responses to IT inquiries submitted by current and prospective customers regarding company products and services, ensuring compliance to company policies and procedures. Complete security assessments, both technical and organizational, for all lines of business (Clinical Labs, Immunohematology, Point of Care, and Molecular). Primarily support North America, but complete global requests when necessary. Understand the customer's requested solution and how to position company products, messaging and services. Work cross functionally to ensure internal alignment, delivering responses that clearly articulate the company's product and service differentiators to attract and retain customers. Task and assign proposal content as needed for subject matter experts' sections, following up with section owners to ensure timely and accurate content delivery. Meet established SLAs, such as two-week turnarounds for standard requests. Manage database of FAQ/Responses by line of business and instrument. Create best in class content to act as a competitive differentiator. Participate in projects and initiatives as required. Qualifications Experience in IT analytics or relevant. Any experience or knowledge with security ideal. Project management and organizational skills. Customer centric approach in resolving customer needs and inquiries. Pay Rate: $28-$30/hour

White Glove Onboarding & B2B Integration Delivery Lead We're seeking an experienced and hands-on professional with experience in B2B/EDI projects and shape future of our White Glove Onboarding Practice. You'll play a pivotal role in ensuring customers experience smooth onboarding, seamless integrations, and outstanding delivery quality across our PartnerLinQ platform. This is a high-visibility role for someone who thrives at the intersection of technology, customer experience, and delivery excellence. Key Responsibilities Manage, and scale PartnerLinQ's White Glove Onboarding Practice to deliver world-class customer experiences. Lead B2B/EDI integration projects-from onboarding, requirements to testing and production go-live. Collaborate closely with Engineering, Product, and the Global Response Team (GRT) to optimize onboarding workflows. Oversee and coordinate EDI VAN setup and connectivity, including AS2, SFTP, VAN mailbox configurations, and partner communication protocols. Coordinate with partner networks, VAN providers, and managed service teams to ensure seamless connectivity and data exchange. Define and manage KPIs for onboarding speed, integration success rate, and customer satisfaction. Develop onboarding frameworks, templates, and best practices that drive delivery consistency and scalability. Mentor and coordinate global teams (onshore/offshore) ensuring operational excellence and timely project delivery. Serve as a trusted escalation point and advisor for customers during onboarding and delivery. What You'll Bring 4-6 years' experience in B2B/EDI integration, customer onboarding, or professional services within SaaS or supply-chain technology. Deep expertise in EDI standards (X12, EDIFACT) and integration protocols (AS2, SFTP, APIs and VAN connectivity.). Proven success managing enterprise-scale EDI/B2B projects Strong leadership, communication, and stakeholder-management skills. Experience leading distributed delivery teams and working in global, fast-paced environments. Bachelor's degree in Computer Science, Information Systems, or equivalent. About PartnerLinQ PartnerLinQ is a next-generation SaaS platform transforming global supply-chain connectivity, visibility, and decision intelligence. Our mission is to simplify and accelerate how enterprises connect, transact, and collaborate with their trading partners. Why PartnerLinQ Be the driver of a flagship onboarding practice in a rapidly scaling SaaS company. Collaborate with global teams shaping the future of supply-chain integration. Competitive compensation, performance incentives, and full benefits. Exposure to cutting-edge Azure, AI, and automation technologies. A culture that values innovation, ownership, and customer success.

Senior IT Project Manager (PMP-certified) responsible for leading large, complex enterprise technology projects, including system implementations and upgrades. This role manages 8-15 team members, mentors junior project managers, and champions PMO standards. Requires 8+ years of IT project management experience, strong documentation and communication skills, and the ability to present project status to executive and hospital leadership.

Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in a directly related field, or equivalent practical experience 10. Bachelor's degree in Business, Civil Engineering, City Planning or related 11. 10+ years of experience in site selection and data center or other capital project or infrastructure development 12. Experience leading real estate negotiations including contract formation and contract negotiations 13. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 14. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 15. Experience communicating commercial, market and contractual details to all organizational levels 16. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 17. Advanced technical degree, law degree 18. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $202,000/year to $273,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don't just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We're a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team-work hard, play hard, be smart! We believe great communities lead to great companies. That's why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview The Head of Data Center Selection and Strategy is a passionate and entrepreneurial leader responsible for seeking data center solution sales and guiding infrastructure selection for our clients. This role requires expertise in data center facilities and high-level technology with a proven ability to identify, pursue, and secure enterprise client opportunities. This role will leverage their strong market knowledge and subject matter expertise to build relationships with data center real estate brokers, data center colocation providers and prospective clients. Success in this position requires strategic vision and the ability to manage and engage various parties for success. Candidates should demonstrate a comprehensive understanding of the data center market, critical system assessments, site selection, lease negotiations and transaction oversight. Experience working with high-profile enterprise clients, industry-leading brokerage firms and operators is highly valued. This role will be expected to conduct market research, advise clients on strategic outcomes, and deliver client-focused solutions that drive business growth and profitability. The ideal candidate will possess at least ten years of experience in the data center arena, with a minimum of five years focused on data center or technology real estate. Prior professional services experience, and a proven track record of entrepreneurial success are highly recommended. This role must be able to communicate effectively at all levels, mentor internal talent, and collaborate across teams to ensure seamless integration and shared objectives. This is a full-time, salaried position offering $250,000+, full benefits, paid time off, paid training, and performance-based bonuses. Key Responsibilities Demonstrate expertise in data center infrastructure, with a comprehensive understanding of enterprise clients and the complexities involved in improving their environments. Experience spans from the data center space to the physical layer of technology, offering expert guidance and tailored solutions aimed at upgrading client portfolios. Build trusted advisor relationships with clients; communicate effectively at all levels within client organization (Board-level to DC Manager level); demonstrate knowledge and experience to be credible across DC environments. Assessment Guidance: Incorporate Align's value by introducing our assessment abilities to determine site capacities for clients. Assist with strategic planning. Site Identification & Analysis: Work with the team to pinpoint locations and sites of interest for potential clients Stakeholder Engagement: Establish and nurture relationships data center owners, data center brokers and data center colo providers Negotiation & Agreement Management: Lead discussions for Align services including; assessments, site selection, design, plan, procure, build and execute Portfolio Strategy: Advise clients on existing data center capacities, technology portfolio optimization to identify significant savings and value-add opportunities. Transaction Oversight: Manage all aspects of leasing transactions, including tenant representation, landlord agency leasing, and marketing. Market Research: Conduct market research to identify trends, opportunities, and risks in the data center real estate sector. Project Management: Track milestones and ensure timely execution of site/infrastructure development strategies. Qualifications Experience: Minimum 10 years in the data center arena, with at least 5 years focused on data center or technology real estate. Expertise: Understanding of the data center market, portfolio management, and transaction processes. Industry Knowledge: Familiarity with major data center brokerage firms and operator. Skills: Exceptional negotiation, relationship-building, and project management skills. Education: Bachelor's degree in Real Estate, Business, Engineering, or related field; advanced degree preferred. Entrepreneurial Mindset: Demonstrated ability to drive business growth and deliver client-focused solutions. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Workplace Technology and Data Center Solutions provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: *************

Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play. Job Description The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required. The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings. Essential Functions Security Operations Management Follow documented information security policies, processes, and procedures. Document new information security processes and update existing information security. Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT). Administer and maintain end user accounts, permissions, and access rights. Manage connection security for local area networks and DPH web sites. Manage and ensure the security of databases and data transferred both internally and externally. Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities. Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps. Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution. Research information security topics, tools, techniques, and threats as directed. Serve as an information security resource on DPH IT projects. Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations. Actively promote a customer-oriented approach to maintain a secure DPH network. Know how to find answers. Understand available tools and resources to determine correct answers to security issues. Relationship Management Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams. Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems. Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT. Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction. Competencies, Knowledge, Skills, and Abilities Extensive experience with information, network, and application security concepts, methodologies, and processes Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools. Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools. Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills. Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered. Additional Information Salary Range: $90,000-$100,000 Salary cannot exceed $100,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

The Director of Enterprise Applications & Technology leads the selection, procurement, deployment, and management of SEBPO's enterprise technology systems, ensuring they align with business goals. This role oversees platforms such as Finance, CRM, HR, and Productivity as well as our personal computing hardware and software. The Director partners with leaders across Finance, HR, Operations, and GTM to deliver efficient and secure solutions that support SEBPO's global operations and client delivery. Essential Duties and Responsibilities: Develop and execute SEBPO's enterprise applications strategy to support business priorities Oversee core platforms including Oracle Fusion (ERP and HCM), Salesforce, Google, and Microsoft Partner with business leaders to optimize workflows and improve system integration across departments Work closely with InfoSec to ensure our platforms and users remain secure Lead digital transformation and automation initiatives to increase operational efficiency Ensure data integrity, system security, and compliance with company and regulatory standards Manage vendor relationships, contracts, and performance for enterprise applications, ensuring any new purchases and renewals occur in a timely and cost-efficient manner Build and lead a global team responsible for application development, support, and operations Establish governance, documentation, and best practices for enterprise systems Monitor platform performance and implement improvements based on user feedback and business needs Manage and monitor in-office technology, procurement, platforms, systems, and user experience, along with help desk

IT Team Lead/Pod Manager Why Digacore? Were a fast-paced, people-first MSP with: Real career growth Autonomy to own projects and make decisions A collaborative culture (we back each other up, no egos) About the Role: Were looking for a strong people leader who thrives on building and supporting high-performingteams. In this role, youll oversee a pod consisting of technicians of various skillsets, ensuring theyhave the guidance, resources, and support needed to drive success within their pod. Youll remove roadblocks, reinforce priorities, and help standardize best practices within your team while maintaining a people-first approach. This role blends leadership, operational oversight, and strategic support to keep their pod aligned, empowered, and performing at a high level. What Youll Do: Lead and mentor technicians within their designated pod by promoting teamwork, accountability, and strong communication; serve as the primary point of contact and delegate tasks as needed. Ensure that their respective pod is properly staffed and resourced by managing coverage for PTO/OOO, volume spikes, queue calls, and on-call schedules, and by coordinating technical resources with other pod leads/pod managers. Train and develop technicians within their designated pod through ongoing coaching and formal training across tools and processes, including BrightGauge, Nilear, ticket reviews, queue call management, and ticket-taking best practices. Monitor day-to-day operational and performance metrics for their pod including ticket volume, response and resolution times, escalations, CSAT, queue SLAs, and call volumesand identify trends or risks impacting service quality. Document feedback, challenges, and action items from weekly L10 meetings; escalate critical or out-of-scope issues and unhealthy trends to the Service Manager. Ensure technicians adhere to Digacore policies, maintain accurate timesheets, and follow established processes; identify process gaps and collaborate with the Service Manager on improvements. Keep the Service Manager informed of recurring issues, staffing or resource concerns, and any major changes impacting the Service Team. What you Bring: 3+ years of experience in a Managed Service Provider (MSP) or high-volume IT support environment Prior people-management or team-lead experience, with the ability to mentor, delegate, and hold others accountable Strong technical background with Windows Servers, Microsoft 365, Azure infrastructure and virtual networks, networking fundamentals, and experience working within ConnectWise Clear, confident communicator with the ability to work cross-functionally and escalate issues appropriately Strong problem-solving and decision-making skills in fast-paced, client-facing environments Highly organized with strong documentation habits and attention to detail Perks & Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. 401k match Generous paid time off. Mental health days $500 sign on bonus Paid certification assistance We are an Equal Opportunity Employer!

About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description The Cooper Information Technology Department is looking for an IT Service Delivery Manager to help lead our Service Management team in improving user experience, streamline IT workflows, implement new features and products within Service Management such as AI innovations and a Strategic Portfolio Management solution, manage vendor relations with our Service Desk partner, and help ensure the success of our Epic Service Delivery team. This position is responsible for gathering the needs and requirements of Cooper's clinical and business users and aligning these with the services provided by the Information Technology Department. The IT Service Delivery Manager facilitates improved IT services for our business partners through continuous monitoring of IT Service Delivery performance and the development and implementation of improvement action plans. They lead setting and enforcing standards for IT practices and operations. They facilitate department wide oversight of established Service Level Agreements and performance metrics. They are the product owner for IT Service Management Systems and will drive the planning and vision for that team to improve outcomes for all users of those systems Develop and implement AI vision for IT Service Management systems - Assess customer needs and requirements to direct IT solutions and service offerings. - Gather customer information and feedback utilizing internal customer surveys, helpdesk surveys, direct customer communications. - Establish, monitor, and update IT Service Level Agreements and metrics. - Facilitate improved IT processes, services, systems and operations through the development and implementation of necessary action plans. - Monitor departmental performance and lead improvement efforts. - Support the delivery of services within agreed Service Levels. - Facilitate the definition and communication of department policies and procedures. Oversees implementation of new policies and procedures and regular evaluation and improvement efforts. - Make recommendations on appropriate IT strategies and best practices to implement to surmount challenges and achieve set objectives. - Communicate and promotes service standards for IT. Keeps IT informed of departmental performance and compliance. Escalates challenges and issues in service delivery. - Increase Organizational awareness related to the IT services provided. - Provide detailed reports to organization on Service Level agreement performance and other performance metrics. - Directly Manage staff supporting Information Technology Service Management Tools (ServiceNow, Planview, etc.), Service Delivery leads and Quality Assurance Analysts. - Matrix Management of Application Service Delivery analyst in incident response, maintenance change requests, testing and general support of department needs. - Develop knowledge sharing and cross training plans for Service Delivery team and direct staff. - Manage Vendor relationships for 3rd parties providing helpdesk and other support services. Monitor vendor performance, contract compliance and improvement processes. Conduct contract negotiations - Facilitate the proliferation and accuracy of the ITSM content including configuration items, application database and Standard Operating Procedures. - Drive knowledge sharing through the development and continuous refinement of a Knowledge Database with the ITSM System. - Product Manager driving effective use of IT Service Management systems. - Conduct systems audits to identify compliance with standards, completeness of data, vendor compliance and performance, etc. - Carry out tests and troubleshooting to detect issues with an IT system. - Manage the establishment of Quality Assurance best practices and standards - Product Manager for automated testing tool, driving its effective use within the department. Experience Required 2-4 years The ideal candidate will have ITIL Service Management experience within a health care environment. Seasoned experience with ServiceNow or similar ITSM tool is preferred. 2-4 years of ITSM admin experience desired Education Requirements Bachelors preferred 10-15 years of relevant Service Management experience required in lieu of Bachelors' Degree License/Certification Requirements ITIL Certifications preferred Special Requirements 2-4 years' experience in IT Service Management in a Health Care environment 2-4 years' experience with ServiceNow or similar ITSM tool

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Department of Public Health's mission is to protect and promote the health of all Philadelphians and to provide a safety net for the most vulnerable. We provide services, set policies, and enforce laws that support the dignity of every man, woman, and child in Philadelphia. We work together to make Philadelphia a healthy place to live, work and play. Job Description The IT Security Operations Administrator's role is to ensure the secure operation of the DPH computer systems, servers, and network connections. This includes collaboration with OIT to check server and firewall logs, scrutinize network traffic, establishing, and updating virus scans, and troubleshooting. This person will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion and conduct user activity audits where required. The IT Security Operations Administrator acts as a senior member of the DPH Health IT team to respond to IT security issues related to IT operations; perform documented information security processes; identify, create, and document needed processes and process improvements related to IT security operations; and research information security topics, tools, techniques, and threats. They lead operational security projects, serve as an information security resource on general DPH IT projects, develop responses to OIT Security audit and security findings. Essential Functions Security Operations Management * Follow documented information security policies, processes, and procedures. * Document new information security processes and update existing information security. * Coordinate deployment, management, and maintenance of all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and antivirus software with the Office of Innovation and Technology (OIT). * Administer and maintain end user accounts, permissions, and access rights. * Manage connection security for local area networks and DPH web sites. * Manage and ensure the security of databases and data transferred both internally and externally. * Review results of penetration tests and collaborate with application owners to mitigate or eliminate identified risks and vulnerabilities. * Identify and implement necessary improvements to prevent incidents from recurring and proposing appropriate solutions and/or next steps. * Prioritize information security issues, work on multiple tickets concurrently, monitor existing tickets, and manage resolution. * Research information security topics, tools, techniques, and threats as directed. * Serve as an information security resource on DPH IT projects. * Participate in RFP/contract development and review for tools and services specifically related it DPH Security Operations. * Actively promote a customer-oriented approach to maintain a secure DPH network. * Know how to find answers. Understand available tools and resources to determine correct answers to security issues. Relationship Management * Build and maintain collaborative and consultative relationships with OIT, DPH Divisions/Units as well as vendors related to DPH operational security systems and processes being managed and or supported by DPH Health IT and OIT Operations Security Teams. * Gain an understanding of OIT and DPH processes and requirements as they relate to the DPH supported systems. * Conduct regular reviews, priority-setting, and planning sessions with the Health IT Director, the Health IT Infrastructure Manager, the Health IT Enterprise Data Services Manager, and other stakeholders. Serve as an advocate for those priorities, plans, and other technology needs within DPH Health IT. * Monitor, evaluate, and regularly report to Health Director on IT security related IT projects, services, and support; the delivery of services according to service level agreements; and levels of client satisfaction. Competencies, Knowledge, Skills, and Abilities * Extensive experience with information, network, and application security concepts, methodologies, and processes * Deep understanding of information risk assessment and mitigation concepts, methodologies, and tools. * Comprehensive understanding of forensics and compliance concepts, methodologies, processes, and tools. * Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. * Strong written and oral communication and interpersonal skills with a focus on rapport-building, listening and questioning skills. * Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree, any GIAC certification, CISSP certification, and four years of experience in IT security is preferred; and a good foundation for the work. Additional job-related experience around the competencies above in lieu of a bachelor's degree will be considered. Additional Information Salary Range: $90,000-$100,000 Salary cannot exceed $100,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

IT Team Lead/Pod Manager Why Digacore? We're a fast-paced, people-first MSP with: Real career growth Autonomy to own projects and make decisions A collaborative culture (we back each other up, no egos) About the Role: We're looking for a strong people leader who thrives on building and supporting high-performing teams. In this role, you'll oversee a pod consisting of technicians of various skillsets, ensuring they have the guidance, resources, and support needed to drive success within their pod. You'll remove roadblocks, reinforce priorities, and help standardize best practices within your team while maintaining a people-first approach. This role blends leadership, operational oversight, and strategic support to keep their pod aligned, empowered, and performing at a high level. What You'll Do: Lead and mentor technicians within their designated pod by promoting teamwork, accountability, and strong communication; serve as the primary point of contact and delegate tasks as needed. Ensure that their respective pod is properly staffed and resourced by managing coverage for PTO/OOO, volume spikes, queue calls, and on-call schedules, and by coordinating technical resources with other pod leads/pod managers. Train and develop technicians within their designated pod through ongoing coaching and formal training across tools and processes, including BrightGauge, Nilear, ticket reviews, queue call management, and ticket-taking best practices. Monitor day-to-day operational and performance metrics for their pod -including ticket volume, response and resolution times, escalations, CSAT, queue SLAs, and call volumes-and identify trends or risks impacting service quality. Document feedback, challenges, and action items from weekly L10 meetings; escalate critical or out-of-scope issues and unhealthy trends to the Service Manager. Ensure technicians adhere to Digacore policies, maintain accurate timesheets, and follow established processes; identify process gaps and collaborate with the Service Manager on improvements. Keep the Service Manager informed of recurring issues, staffing or resource concerns, and any major changes impacting the Service Team. What you Bring: 3+ years of experience in a Managed Service Provider (MSP) or high-volume IT support environment Prior people-management or team-lead experience, with the ability to mentor, delegate, and hold others accountable Strong technical background with Windows Servers, Microsoft 365, Azure infrastructure and virtual networks, networking fundamentals, and experience working within ConnectWise Clear, confident communicator with the ability to work cross-functionally and escalate issues appropriately Strong problem-solving and decision-making skills in fast-paced, client-facing environments Highly organized with strong documentation habits and attention to detail Perks & Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. 401k match Generous paid time off. Mental health days $500 sign on bonus Paid certification assistance We are an Equal Opportunity Employer!

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military