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SSDLC IT/IS Risk Management & Governance Executive - Charlotte - Military Community Focus (CHARLOTTE)
Usaa 4.7
Information technology manager job in Charlotte, NC
Why USAA?
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have hands-on expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte.
*** Relocation assistance is available to Charlotte for this position ***
The successful candidate will serve as a key advisor responsible for recognizing and reporting InformationTechnology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business.
Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
Additional responsibilities include but are not limited to:
Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.
Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk.
Builds and oversees a team of employees (~5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Minimum Education:
Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum Experience:
10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.
4+ years of people leadership experience in building, managing and/or developing high-performing teams.
Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP).
Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16).
Knowledge of applicable laws, rules, and regulations applicable to financial institutions.
Experience making data-driven decisions.
Experience working with external agencies and regulators.
Broad knowledge of informationtechnology systems and general system development principles.
What sets you apart:
7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+)
10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software.
Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment.
10+ years hands-on experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.
Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.
Compensation range: The salary range for this position is: $169,880.00 - $305,780.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. xevrcyc All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$169.9k-305.8k yearly 11h ago
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Infrastructure & Capital Projects - Data Center Risk Manager, ANS
Accenture Infrastructure & Capital Projects 4.7
Information technology manager job in Charlotte, NC
As Accenture continues to grow, we have an increasing number of career opportunities available to you. Depending on the job and location, you may be directed to apply with Accenture Infrastructure & Capital Projects LLP or one of the following Legal entities:
* Accenture Infrastructure and Capital Projects, LLC
* Accenture Infrastructure and Capital Projects Inc.
Please note that benefits can vary by country and role. Please check with your recruiter for more information.
You've Never Been Satisfied with “Good Enough.”You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you'll do exactly that. You'll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before.
You'll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we're transforming how capital projects are planned, managed, and executed, creating a better way to build for the future.
Because “good enough” builds the past. You're here to build what's next, on a team that outperforms every norm.
Visit us here to learn more about Accenture Infrastructure & Capital Projects
THE WORK:
Identifying, capturing, and maintaining project risks, issues, and opportunities in the risk register.
Facilitating risk workshops with project teams, contractors, and SMEs to gather inputs and validate assumptions.
Performing qualitative assessments and contributing data for quantitative cost/schedule risk analysis.
Tracking mitigation actions, owners, and due dates to ensure accountability and closure.
Preparing risk reports, dashboards, and executive summaries to inform project controls and leadership reviews.
Monitoring emerging risks, early warning indicators, and changes in project scope or conditions.
Supporting schedule risk reviews.
Coordinating with planning, cost, estimating, engineering, and construction delivery teams to embed risk into decision-making.
Escalating high-impact risks and recommending mitigation options for leadership approval.
Ensuring adherence to the enterprise risk framework, tools, and governance standards.
HERE'S WHAT YOU'LL NEED:
Owner Furnished Equipment (OFE) Supply Chain Risk Program Establishment
Based on feedback collected from stakeholders, refine the existing OFE risk taxonomy and risk framework to categorize risks.
Conduct risk identification workshops and calibrate risks to finalize potential risks associated with OFE and document the identified cost and schedules risks into an OFE risk register in e-Builder.
Design / recommend specific controls to prevent or reduce the impact of identified OFE risks.
Outline a schedule for periodically reviewing the OFE risk register and make adjustments as required. Track the progress of outstanding mitigation actions and provide updates to leadership.
General Contractor (GC) Risk Program Establishment
Identify and compile a comprehensive inventory of all GCs utilized in data center construction projects by conducting a thorough review of contracts, bid documents, project plans and interviews with project stakeholders, assess their criticality based on their impact on the overall functionality and performance of the data center.
Based on feedback collected from stakeholders, refine the existing GC risk taxonomy to categorize risks.
Conduct risk identification workshops and calibrate risks to finalize top GC risks for O&M and Construction projects into a GC risk register in e-Builder.
Design / recommend specific controls to prevent or reduce the impact of identified GC risks.
Outline a schedule for periodically reviewing the GC risk register and make adjustments as required. Track the progress of outstanding mitigation actions and provide updates to leadership.
Equipment Capacity Schedule Risk Support
Provide support to any risk mitigation strategies for Machine Learning (ML) ramp. This includes coordinating operational tasks and execution of risk-related activities associated with ML builds.
BONUS POINTS:
Membership with a relevant risk domain area association including: Project Management Institute (PMP, RMP); American Association Cost Engineers (PRMP, DRMP), RICS full membership (MRICS or FRICS) or equivalent
Safran, @risk, PRA, Deltek, Omega application knowledge
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
$131k-177k yearly est. Auto-Apply 60d+ ago
Manager, Data Center & Infrastructure
Pacific Life 4.5
Information technology manager job in Charlotte, NC
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Data Center & Infrastructure Manager to join our Cloud & Compute Platforms team in our Charlotte, North Carolina office. Relocation Assistance may be provided.
As a Data Center & Infrastructure Manager you'll move Pacific Life, and your career, forward playing a critical role in supporting Pacific Life's growth and technology modernization. You will fill a new role that sits on a team of 29 people in the Pacific Life Technology division. Your colleagues will include fellow infrastructure professionals. Reporting directly to the Director, you will oversee the day-to-day operations of our data center, computing platform, server, storage, and cloud infrastructure. You will lead a team of professionals, ensuring high availability, efficiency, and security, while executing on the strategic vision set by the Director and executive leadership.
How you'll help move us forward:
Execute the operational roadmap for data center operations, ensuring alignment with business and IT objectives as defined by the Director.
Lead and mentor a team of infrastructure platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
Oversee capacity planning, ensuring scalability and optimal resource utilization.
Implement and maintain industry best practices for security, compliance, and operational efficiency.
Ensure high levels of uptime and reliability through proactive maintenance and incident response strategies.
Manage vendor relationships and support contract negotiations for facility management and hardware procurement, as delegated by the Director.
Support the development and execution of disaster recovery and business continuity plans.
Monitor industry trends and emerging technologies, providing recommendations to the Director for continuous improvement.
Collaborate with other managers, directors, and stakeholders to ensure operational alignment with broader IT and business goals.
Provide direct leadership to data center staff, including performance management, coaching, and professional development.
Develop and implement departmental plans and priorities in coordination with the Director.
The experience you bring:
8+ years of experience in data center management, IT infrastructure, or related fields. People leadership experience is required.
4-year degree or equivalent experience
Experience supporting global, multi-site data center operations in a large enterprise environment.
Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
Expertise in data center power and cooling systems, redundancy planning, and energy efficiency best practices.
Familiarity with compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR.
A demonstrated ability to build and lead high-performance teams.
Experience with budgeting and cost optimization strategies, supporting the Director in financial management.
Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
Familiarity with automation, monitoring, and management tools for optimizing data center performance.
Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.).
Strong communication and leadership skills, with the ability to engage both technical teams and management.
What makes you stand out:
The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers.
Experience leading people in multiple geographical regions and countries.
Experience implementing automation or AI-driven optimization strategies for data centers.
Strong industry relationships and awareness of emerging data center trends.
Experience managing container platforms.
Success in supporting major data center migrations, expansions, or consolidations.
Relevant certifications (e.g., data center, cloud, or security).
Experience with Infrastructure as Code and automated configuration management.
Experience automating CMDB data updates for asset management.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-KP1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$134,820.00 - $164,780.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$134.8k-164.8k yearly Auto-Apply 56d ago
IT MMIS Systems Integration Quality Manager (PCENT02)
Prosidian Consulting
Information technology manager job in Charlotte, NC
ProSidian is looking for “
Great People Who Lead
” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six Enterprise Solution Areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through the design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian seeks an IT MMIS Systems Integration Quality Manager (QM) to support requirements for a State Government Medicaid ManagementInformation System (MMIS)
Functional Responsibility: Responsible for managing the product backlog in order to achieve the desired outcome that a product development team seeks to accomplish. They are there to ensure that the business need is being met and that any disconnects get clarified via collaboration with the South Carolina Department Of Health And Human Services (SCDHHS) Principal Product Owner (or designee). The IT MMS Quality Manager (QM) will collaborate with the IT MMS Product Owner (PO) to lead story breakdown sessions with the team and help organize the work, either on the wall or within an Agile management tool (e.g., Jira). The PO should develop and possess Medicaid and/or MMIS Systems Integration knowledge. We expect our Project and Department Managers to be highly responsive to SCDHHS' s requests; however, if at any point the government would like to escalate a matter to ProSidian's senior leaders
PROJECT BACKGROUND: The client is a Stake Level Department of Health and Human Services (Sponsor: Bureau of Information Systems) which is transitioning to a new Medicaid ManagementInformation System (MMIS). The State Dept of Health And Human Services (DHHS) is replacing its MMIS with a more efficient, modern system that will reduce administrative burden on providers. The State DHHS is using a step-by-step, modular process to transition from the MMIS to the Replacement Medicaid ManagementInformation System (RMMIS).
This includes the implementation of multiple system and service modules. Some of these modules have already been implemented, including the accounting and finance module, business intelligence system (BIS), pharmacy benefits administrator (PBA) module and the third-party liability (TPL) module.
The project for replacement of the State's MMIS is a major undertaking and requires major transformation of culture, processes and technology. This project also supports the State's Medicaid Management Department's transition from primarily a fee-for-service payer of claims towards a program and policy driver for health outcomes primarily through managed care programs.
The Replacement MMIS project is a multi-year effort to replace the State's aging MMIS and related applications with more modern capabilities along with corresponding business operations services. The goal of the RMMIS program will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces the time and cost necessary to respond to federal and state enhancements. The major sub-project components of the Replacement MMIS Program are:
Administrative Services Organization (ASO) for medical claims processing
Pharmacy Benefits Administrator (PBA) for pharmacy claims processing
Dental Administrative Services Organization (DASO) for dental claims processing
Business Intelligence System
Third-Party Liability
Accounting and Finance - payment of medical, pharmacy, dental and MCO payments as well as other financial processing through the State SAP solution, SCEIS
System Integration and Operations - a multi-vendor system integration and operations implementation
The current payment process involves payment processing in the current legacy MMIS and processing through a variety of non-integrating and manual processes. A key strategy of the RMMIS project is to remove these inefficiencies and transition all Medicaid payments to the State of SC SAP solution, SCEIS. This position will primarily support the Accounting and Finance project by providing expertise in business analytics and draw from experience in previous financial SAP implementations.
DAILY DUTIES / RESPONSIBILITIES
The Replacement MMIS IT MMIS Systems Integration Quality Manager (QM) will work with the Project Director and the Lead Project Manager and will support the various Project Management teams to ensure the claim solutions are coordinated with the Accounting and Finance solution. This position will serve as the Product Owner for the Accounting project for RMMIS leadership. The IT MMIS Systems Integration Quality Manager (QM) will also provide leadership expertise in the following areas for the RMMIS team:
Risk Management
Issue Management
Change Management
With multiple implementations, this position is key to ensure these processes are centralized for RMMIS, tracked weekly, and well organized. These project management processes are created and maintained by the SCDHHS PMO.
DUTIES INCLUDE:
Serve as primary product owner for the Accounting and Finance project, ensuring the project meets the goals and objectives of the business owner, the agency Chief Financial Officer (CFO)
Coordinate related business transformation activities needed with the CFO and other key staff
Coordinate project tasks and activities with the project manager
Provide project scheduling support as needed
Monitor, coordinate and resolve to conclusion cross-project integrations and dependencies which include RMMIS solution implementations and SCDHHS enterprise architecture considerations
Build positive relationships with clients and proactively address specific needs
Participate in financial and claims business design sessions within assigned modules and workstreams
Advocate and lead business analysis in support of the Accounting and Finance project and its related impacts to the ASO, PBA, DASO, and MCO payments
Serve as the primary risk manager for RMMIS program
Issue management
Change management
Ensure RMMIS is adhering to PMO standards and governance around project processes
Provide updates on status and issues for all assignments
Participate in scheduled operational meetings and routine team leads meetings
Lead cross-functional meetings and produce business designs that integrate functionality across modules
Facilitate sessions to effectively resolve issues if any.
Provide recommendations of appropriate resources if necessary, to ensure assignments are completed within given time and budget.
Qualifications
REQUIRED SKILLS (LISTED IN ORDER OF IMPORTANCE)
Minimum Education/ Experience: Bachelor' s Degree or equivalent and at least 5 years of relevant experience.
At least five years' experience in State Medicaid payer system integration and delivery
At least five years of experience in major SAP financial implementations
Five years of experience in risk management for large IT implementations
Experience with inner workings of cross-functional projects
Familiarity with standard MMIS data structures, electronic data interchange, processes, and related file formats.
Interest, skill, and ability to innovate including business processes, methods/procedures, and technology.
Ability to effectively work and communicate, in both oral and written, with all levels of the Agency from frontline workers to Executive Staff as well as the Contractor(s).
Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.
Willingness and ability to effectively engage with people and organizations on a continuous basis.
PREFERRED SKILLS (RANKED IN ORDER OF IMPORTANCE)
Healthcare IT
Integrations with Medicaid or other Government operations
Project management
Knowledge of Federal Certification requirements and processes is preferable
Good Verbal Communication, Written & Communication Skills
Medicaid ManagementInformation System (MMIS) experience
Bachelor's degree in a technical or business field 2 - 4 Years
Experience in major SAP financial implementations 6 + Years
IT Healthcare Systems
Knowledge of Federal Certification requirements and processes
Experience working with risk management
Project Management Experience 6 + Years
Healthcare IT
Integrations with Medicaid or other Government operations
Project management
Knowledge of Federal Certification requirements and processes is preferable
Good Verbal Communication, Written & Communication Skills
Medicaid ManagementInformation System (MMIS) experience
Bachelor's degree in a technical or business field 2 - 4 Years
Experience in major SAP financial implementations 6 + Years
IT Healthcare Systems
Knowledge of Federal Certification requirements and processes
Experience working with risk management
Project Management Experience 6 + Years
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions, and prioritize tasks
$99k-136k yearly est. 60d+ ago
Data Center Construction Manager
Insight Global
Information technology manager job in Conover, NC
We are seeking a Construction Project Manager to support critical facility construction projects. This PM will run this office, manage projects from cradle to grave: estimates, run project to completion, handle procurement, and provide support post implementation. They will handle all aspects of managing a data center construction project and this will include providing leadership to contractors and vendors associated with the delivery of company's projects. The candidate will have overall responsibility for the delivery of assigned projects on budget on time and assurance that the project scope and quality meet Company Design Standards and the objectives set for the project. The successful candidate will have to be exceptionally organized and be great with back-office work (change orders, budgets, process driven, etc.).
Responsibilities
Budget and Controls - Monitors the approved project budget, provides oversight, and suggests necessary adjustments for project controls (e.g., Project Expenditure Request (PERs), Professional Services Request (PSRs), Change Orders, Pay Applications, etc.).
Change Management - Partners with internal teams and stakeholders and shares updated process flow information with the project team to ensure new processes are being followed that increase program cost savings and improve overall cycle-time and efficiencies.
Coordination - Attends and advises during scheduled owner/architect/contractor and other project meetings.
Drives Results - Facilitates the delivery of metro-based/campus projects (e.g., new construction and/or retrofits) by making timely data-based decisions in partnership with the local project team and key stakeholders.
Champions team and project goals, adhering to business processes, engaging vendor relationships when/where applicable, and fostering positive cross-group collaboration efforts aligned to the program strategy and milestones.
Financial Acumen- Creates and applies best practices to identify and incorporate cost-effective solutions for the strategic and tactical delivery of a construction project.
Applies influence, strategy, and decision-making to drive solutions, schedules, and manages change with clients, sponsors, and vendors.
Managing Resources - Oversees timely execution of all procurement activities associated with resourcing and materials necessary for delivering program(s) on time and within project budget forecasts.
Evaluates resources and ensures adequate staffing and materials for job completion
Project Management - Drives campus-based delivery solutions (e.g., new or retrofit data center facilities).
Analyzes technical information and provides recommendations to support solutions.
Assists campus teams in establishing goals for project teams, assigning responsibilities, measuring performance, and seeking and delivering feedback to achieve timely results.
Technical Acumen - Reviews engineering documentation/designs, site, and building plans by examining and analyzing technical information. Identifies potential risks/gaps and provides recommendations to project teams that mitigate risk, and improve overall constructability.
Aligns project/program delivery with execution procedures and standards, and ensures alignment with organizational standards and commitments.
pay range is 40-80/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field
12+ years related experience
Construction Management experience managing large scale capital projects.
Data Center Construction Management experience working for a general contractor or hyperscale provider.
MEP Experience
$105k-161k yearly est. 60d+ ago
Data Center Project Manager
NTI Connect LLC 3.8
Information technology manager job in Charlotte, NC
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner. The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor.
Job Duties and Responsibilities:
Responsible for scheduling, forecasting, and tracking the project and team deliverables.
Manage and delegate workflow to maximize productivity.
Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting.
Develop project work plans and recovery plans to maintain project and objectives.
Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace.
Perform Quality Control reviews of documents and plans for accuracy and completeness.
Implement operational protocols to deliver and measure the quality of our services.
Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements.
Build, develop, improve, and expand relationships with key clients within the market.
Attend all necessary meetings and be the primary contact with your clients.
Listen to understand the needs of your client to implement process and/or schedule changes.
Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities.
Provide constant and consistent feedback with your clients in order to continue building trust and project focus.
Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management.
Understand that client engagement and development is one of the most important aspects of the position.
Create an atmosphere of teamwork and collaboration, while fostering employee engagement.
Promote a sense of urgency within the team.
Regularly meet with each team member to review goals, progress, and KPls.
Actively coach and mentor your team members to insure employee growth and success.
Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices.
Foster the use of new/innovative concepts in the development of project designs and proposals.
Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely.
Review and approve time sheets, expense reports, and invoices for assigned employees.
Evaluate employee performance in accordance with company policy and job requirements.
Always promote a strong Safety Culture with staff and contractors.
Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule.
Job Knowledge, Skills, and Abilities:
Experience within the Telecommunication/Wireless industry preferred.
Proven ability to analyze financial reports and budgets to plan the course of the work effectively.
Proven aptitude to demonstrate knowledge and experience in strategic planning and development.
Proven experience leading, motivating, and communicating consistently with employees and clients.
PMP or equivalent certification preferred.
Education and Experience:
Must possess at least 5-7 years of experience in a project management role.
Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times
NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:
Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
401(k) Plan with Employer Matching immediate vesting.
10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
$85k-128k yearly est. 13d ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Charlotte, NC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$65k-94k yearly est. 10d ago
Director, IT
Dev 4.2
Information technology manager job in Charlotte, NC
Spectrum
The Service Delivery Platforms Planning & Delivery group is seeking a Director to manage the Technical Analysts that support the Enterprise Web Services and Telemetry Development departments. Responsible for directing and implementing corporate IT initiatives that support the strategy and goals of the corporation. Organizes and directs IT functions, including applications programming/analysis, enterprise systems development and administration. Implements IT standards, policies and/or master plan for the IT function. Guides the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Continually evaluates technology strategies. Implements new technological directions. Guides the organization in their deployment. Advises IT leadership of enhancements to existing applications and implementation of new systems. Provides strategic guidance and technical assistance to IT staff and business partners.
MAJOR DUTIES AND RESPONSIBILITIES
• Effective communication, management of employees and contractors and constant monitoring of the structure of the Technical Specification Documents (TSDs) that are consumed by development, testing, and our constituents.
• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Oversees a sector of the IT functional area.
• Implements IT plans according to the IT and corporate strategy.
• Guides the maintenance and enhancement of hardware and software systems that support field business applications
• Assigns resources to ensure maximum performance.
• Ensures compliance with IT standards, policies and procedures.
• Accountable for the function's budgets and approves related capital expenditures.
• Actively seek opportunities to improve internal processes and implement measures to control risks within the application/component framework.
• Drive team to ensure communication and commitments between constituents and development teams are aligned to the proposed solutions with business strategies.
• Knowledgeable in areas of writing data flow diagrams, writing queries, coding, testing, and project management.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Basic computer skills, with proficiency with Word and Excel
• Knowledge of computer and/or network systems, applications, procedures and techniques
• Experience leading others and providing constructive feedback
• Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
• Skill in organizing resources and establishing priorities
• Ability to learn and support new systems and applications
• Ability to work with others to resolve problems, handle requests or situations
• Demonstrated knowledge of informationtechnologies and methodologies related to assigned IT segment or area
• Displays a sense of urgency to resolve issues quickly and efficiently
• A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
• Ability to multi-task and handle on a pro-active basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
• Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
• Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
• Ability to make decisions and solve problems while working under pressure
• Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
• Proven knowledge of informationtechnologies and methodologies related to assigned IT segment or area
• Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties
• Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job
• Ability to effectively manage operational and project budgets
• Skillfully synthesizes large quantities of complex information under pressure. Distills it to the most critical issues and draws accurate conclusions, taking into account a high degree of uncertainty Experience relaying sensitive information to appropriate parties
• Keeps clients, superiors, peers, and direct reports updated based on their information needs
• Strong technical skills with knowledge of a wide variety of tools and technologies and extensive knowledge in a subset of these skills
Education
BA/BS in InformationTechnology, Computer Science, MIS or related field or equivalent work experience
Related Work Experience
7-10 years of IT work experience
5-7 years of Leadership experience
3-5 years of Project management experience
WORKING CONDITIONS
Office environment
$112k-160k yearly est. 60d+ ago
IT Administrator
Infovisa
Information technology manager job in Charlotte, NC
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
Position Summary: The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
$65k-92k yearly est. Auto-Apply 60d+ ago
IT Technician - Trackside
Penske Racing South 4.0
Information technology manager job in Mooresville, NC
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
Travel with and support the team to at-track events and testing facilities.
Setup/monitor/teardown trackside IT systems at all race & test events.
Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
Analyze trends to prevent future problems and implement failover options.
Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
Ability to wire and test network and coax wires.
Ability to diagnose radio and antenna issues.
Additional duties may be assigned.
Qualifications
2-4 years of Systems Administration experience.
Associates degree in engineering or technology-related field, or comparable work experience.
Ability to lift 40-plus pounds without restrictions.
Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
Exceptional level of organization and attention to detail.
Ability to work in high-pressure situations and with minimal supervision.
Self-starter and highly motivated to succeed.
Excellent customer service skills.
A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
$35k-68k yearly est. Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Information technology manager job in Charlotte, NC
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$35k-68k yearly est. Auto-Apply 60d+ ago
IT Administrator
Infovisa, Inc.
Information technology manager job in Cornelius, NC
Job Description
IT Administrator
Job Title: IT Administrator
Employment Type: Full-Time, Exempt
Minimum Experience: 3 Years
The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments.
Essential Functions:
Installation, and maintenance of VMWare ESX servers.
Creation, maintenance, and replacement of Windows virtual machines.
Creation and maintenance of AWS environments.
Maintenance of network hardware such as firewalls and switches.
Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates.
Administration of Windows Server, including Active Directory.
Administration of virus detection / malware prevention products.
Installation, configuration and maintenance of SQL Server.
AWS resource management.
Monitoring of systems and capacities utilizing a variety of tools.
Office 365 administration.
Create and maintain documentation on new and existing processes and procedures.
Actively participate in periodic DRP / BCP planning and testing.
Preferred Talents / Skills:
Mindful at all times of the concepts of security and availability.
Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings.
Self-starter and comfortable taking initiative to complete new tasks.
Ability to work on multiple projects simultaneously and prioritize appropriately.
Proven ability to work independently in an unstructured and dynamic environment under time constraints.
Professional written and oral communication skills.
Prior experience creating and maintaining administrative scripts is a plus.
Qualifications:
3+ years of proven data center IT experience.
About Infovisa
Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.
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$65k-92k yearly est. 11d ago
Mgr of Strategic Values Initiatives - FC Network Distributions
Bank of America 4.7
Information technology manager job in Charlotte, NC
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Develops business strategies for broad business area, family of businesses or large customer groups with a 2-5 year time horizon. Defines the resources and capabilities required to implement the plan and works across multiple lines of businesses to integrated into a common, consistent and comprehensive plan. Executes against the strategy by leading detailed designs, pilot initiatives and developing implementation strategies to promote customer satisfaction, revenue generation, profitability and increased market penetration for one or more customer segments.
This role supports the strategic management of Bank of America's branch and ATM network by ensuring accurate, timely, and actionable data reporting. The associate will manage ingestion of key datasets, develop reports, and provide insights that inform investment decisions and operational planning.
Job Responsibilities:
Maintain and update data related to branch and ATM network performance and investments
Develop and deliver accurate reports for internal stakeholders and external partners
Ensure data integrity and consistency across multiple systems and sources
Collaborate with cross-functional teams to support planning and decision-making
Identify opportunities to automate and streamline reporting processes
Required Qualifications:
5+ years of advanced proficiency in Excel (pivot tables, PowerBI, formulas, macros) and experience with relational databases
Strong organizational skills with exceptional attention to detail and accuracy
Ability to manage multiple priorities and deliver under tight deadlines
Excellent communication and collaboration skills
Desired Qualifications:
Experience with Power BI, SQL, Alteryx, and AI/Copilot tools
Familiarity with data visualization and analytics best practices
Bachelor's Degree or MBA
Skills:
Analytical Thinking
Attention to Detail
Business Acumen
Collaboration
Data Management
Innovative Thinking
Result Orientation
Reporting
Business Intelligence
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - San Diego - 12830 El Camino Real - San Diego North (CA0819), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NV - Las Vegas - 6900 Westcliff Dr - BANK OF AMERICA WEST BC (NV1149), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range$126,000.00 - $161,100.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$126k-161.1k yearly Auto-Apply 23d ago
IT Administrator
Saertex Multicom LP
Information technology manager job in Huntersville, NC
Job Title: IT Administrator
Reports To: Managing Director
Substitute: Global IT
Responsible for maintaining and continuously improving the performance, security, and reliability of all informationtechnology systems within the manufacturing plant and office environment. Ensures seamless IT operations that support production, engineering, warehouse, quality, and administrative functions. Drives upgrades, digital transformation, and cost-saving initiatives to enhance productivity and efficiency across the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide daily IT support to ensure all plant systems, networks, and hardware operate without interruption to production or business activities.
Troubleshoot computer systems, network connectivity, and software applications across manufacturing and administrative areas.
Manage and maintain ERP,MES, PLC interfaces, barcode systems, and shop-floor hardware critical to manufacturing operations.
Maintain cybersecurity protections, including user access control, antivirus, system monitoring, and timely patching.
Oversee installation, configuration, repair, and replacement of workstations, laptops, servers, printers, scanners, and related equipment.
Maintain and optimize server and network infrastructure including switches, firewalls, Wi-Fi, backup systems, and data storage.
Lead CAPEX/OPEX planning for IT, evaluating ROI, cost reductions, standardization, and technology improvements.
Proactively evaluate and implement upgrades and modernization projects to improve speed, reliability, and automation.
Support production teams during downtime by rapidly diagnosing issues and coordinating corrective actions.
Maintain accurate hardware/software inventories, licensing compliance, warranties, and end-of-life planning.
Develop and maintain system documentation, backup procedures, and disaster recovery plans to ensure business continuity.
Partner with global IT to align with corporate standards, leverage best practices, and ensure system compatibility.
Provide IT onboarding/training and support for all users to ensure efficient use of systems and tools.
Continuous Improvement Responsibilities:
Identify opportunities to reduce IT-related costs across the business (software, telecommunication, hardware lifecycle, etc.).
Introduce automation, system integration, and digital solutions to support growth and operational excellence.
Recommend and implement security and infrastructure improvements ahead of risks or failures.
Supervisory Responsibilities: No direct supervisory responsibilities at this time; may oversee contractors and vendors managing IT tasks or projects.
QUALIFICATIONS:
Bachelor's degree in InformationTechnology, Computer Science, Network Engineering, or related field; equivalent experience accepted.
Minimum 2-5 years of IT experience in a manufacturing environment preferred.
Strong knowledge of Microsoft systems, networking equipment, cybersecurity principles, and ERP/MES support.
Excellent troubleshooting skills, ability to prioritize tasks under pressure.
Must be proactive, results-driven, and committed to continuous improvement.
Physical Requirements:
Ability to move and install IT equipment including servers, cables, and workstations.
Ability to regularly access production areas requiring PPE.
Work Environment:
Office and manufacturing floor environments, with occasional after-hours support required during system outages or upgrades.
$65k-92k yearly est. 21d ago
NETWORK MANAGER
City of Gastonia, Nc 3.7
Information technology manager job in Gastonia, NC
General Definition of Work Performs complex, advanced technical and administrative work on the core technology infrastructure systems; plans, directs and designs the IT network while also managing the teams responsible for maintaining the network; does related work as required. Work is performed under the limited supervision of the Assistant Director of InformationTechnology. Supervision is exercised over assigned personnel.
Essential Functions/Duties
Ensures redundancy in the network and server availability, as well as a high functioning client machines.20%Supervises and coordinates the planning, procurement, implementation, operation, and maintenance of infrastructure network systems to align with the City's strategic goals and objectives.20%Assist with leading the ongoing development, testing, and execution of disaster recovery objectives and expectations.10%Ensures the data center environments are secure and ensures critical operations and data files network configuration files are backed up and stored off-site.5%Oversee team projects through the entire project life cycle from analysis, research, and design, configuration, testing/quality assurance, documentation, deployment, maintenance, and support.10%Determines action for any system problem, hardware problem, or usage problem whereby the integrity of the systems could be compromised.5%Review data center architecture and ensure it will support current system readiness service levels, disaster recovery requirements, compliance requirements, and future growth.5%Makes recommendations for major and/or minor improvements in effectiveness and efficiency that align with the City's strategic goals and objectives.5%Responsible for establishing strong partnerships with vendors and participating in agreement negotiations.5%Create an efficient work environment that is conducive to teamwork, collaboration, and encourages good communication between employees and management.5%Budget / Fiscal responsibility.5%Supervises, trains and mentors staff to enhance performance;5%
Knowledge, Skills and Abilities
Thorough technical knowledge of networking, server and client computing, as well as virtualization, firewalls, routers and more; Thorough knowledge of regulatory and security control requirements; Thorough knowledge of network security technologies and platforms; Through knowledge of network protocols and configurations; Through knowledge of data and voice networks; Exemplary communication skills to strategize, plan and collaborate with both higher and lower-level colleagues; Thorough knowledge of effective documentation methodologies and technical writing ability; Proven ability to plan, develop, implement and maintain the core infrastructure components; Demonstrate technical aptitude, analytical skills, organizational skills, problem identification and troubleshooting skills, Creativity and critical thinking skills; Establish and meet deadlines; Prioritize and manage multiple projects according to IT leadership.
Education/Experience/Physical Demands/Special Requirements/Additional Information
Education and Experience:
Any combination of education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in informationtechnology, or related field and considerable experience in the configuration and maintenance of highly complex core infrastructure systems.
SPECIAL REQUIREMENTS:
A valid driver's license is required.
The physical activity of this position includes:
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal spoken word levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.
The physical requirements of this position:
Office Environment Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Office environment work involves sitting most of the time. Jobs are categorized as office environment if walking and standing are required only occasionally and all other Office Environment Work criteria are met.
The visual acuity requirements including color, depth perception and field of vision:
The worker is required to have close visual acuity to perform one or more of the following: preparing and analyzing data and figures; accounting; computer terminal; extensive reading.
The conditions the worker will be subject to in this position:
None: The worker is not substantially exposed to adverse environmental conditions (such as in a typical office or administrative work environment).
Drug screening and criminal background check required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable, and welcoming. We value diversity and promise to honor your experiences, perspective, and unique identity.
The City of Gastonia is an Equal Opportunity Employer - M/F/H
$72k-98k yearly est. 22d ago
Network Cost Quoting Specialist
Conterra Ultra Broadband 3.5
Information technology manager job in Charlotte, NC
Network Cost Quoting Specialist
About Conterra
Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.
We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.
Fiber driven. People powered.
Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people-and how much we care before, during, and after the build-that truly sets us apart.
As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.
And that's where you come in.
This position is based at the Charlotte, NC office. Hybrid in Office 3 days a week Tuesday - Thursday
The position is a unique opportunity to
Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S.
Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence.
What you will be doing
Review and respond to internal quote requests and provide competitive pricing for off-net services.
Negotiate rates, terms, conditions, and SLAs with third-party providers to ensure compliance with policy and objectives.
Assist with maintaining contracts, update rate cards, building lists and network maps, escalation lists, and other vendor information.
Track and report on the performance and quality of off-net services.
Develop and maintain strong relationships with third party providers fostering trust and collaboration.
Research and evaluate new off-net opportunities and providers, expanding network coverage and capabilities.
Responsible for invoice approvals including validation of billing to contracts, escalations/CPI, reconciliations, disputes, and wrongful billing.
Maintain off-net inventory and contribute to optimization activities.
Month-end accounting/financial responsibility for responsibilities to include accruals, variance analysis and presentation of results.
Ad-hoc projects and requests as needed.
What you will need
Bachelor's degree in Business, Finance, Engineering or related experience.
Minimum of five (5) years' experience in telecom cost analysis, carrier relations, pricing or procurement or equivalent experience.
Strong knowledge of telecom products and services to include Ethernet, IP, Wavelengths and Dark Fiber.
Excellent negotiation and communication skills, both written and verbal.
Communicate effectively and influence internal resources and external stakeholders at all experience levels.
Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible.
Ability to think through project dependencies and complexities to find creative ways to solve potential problems.
What we offer
Core values that embody teamwork, integrity, and excellence
A super talented team who values hard work, success, and fun :)
Work/ Life Balance
Premium health benefits (medical, dental, vision, flex spending, etc.)
Flexible and generous Vacation schedule + paid Holiday schedule and Wellness/sick Time
401K program
Diversity & Inclusion
Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.
$60k-77k yearly est. Auto-Apply 28d ago
IT Business Development Manager
Vaco Binary Semantics 3.2
Information technology manager job in Charlotte, NC
Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.
Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime.
Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees)
An Inc. 5000 fastest growing private company in America every year since 2007!
Description:
The Business Development Manager is responsible for generating sales, increasing revenue and profitability. This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
Duties and Responsibilities:
Establish and maintain target list developing client relationships.
Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.
Generate new job orders weekly in line with performance objectives.
Manage new and open job orders from intake to fulfillment.
Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.
Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Desired Competencies:
Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions.
Results Oriented - Consistently achieves results, even under tough circumstances.
Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding.
Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals.
Interpersonal Intelligence - Understands self and others' emotions and is able to manage self and others' emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity.
Decision Quality - Makes good and timely decisions that keep the organization moving forward.
Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction.
Education and Experience:
Bachelor's Degree and/or 0 to 18 months technology sales or staffing experience required.
Active member of the IT community, networking groups a plus.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan's terms and conditions. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Salary Range for this role:$65,000-$80,000 USD
Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here.
California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
$65k-80k yearly Auto-Apply 27d ago
Part-Time Information Technology Associate
Cleveland Community College 3.9
Information technology manager job in Shelby, NC
Job Title Part-Time InformationTechnology Associate Job Description Candidate will work as part of a team to respond to IT support requests from students, faculty and staff that have been elevated from the Helpdesk. reports to the Chief Information Officer
Essential Duties Summary
Troubleshoot computer hardware/software issues in classrooms and employees offices.
Assist other IT staff in running network cabling, installing equipment or other duties for which they require assistance and support.
Imaging and preparing laptops, desktops, tablets, etc. as primary devices for employees.
Maintaining communication with clients who have submitted support requests, providing updates throughout the process.
Documenting work performed, time-on-task and implemented solutions.
Salary Range Based on Cleveland's current salary structure Required Qualifications
Enrolled in or have obtained associate degree in a computer-related field.
Previous employment experience.
Preferred Qualifications Physical Demands
Capable of lifting up to 50 lbs. on a regular basis.
Capable of ascending and descending ladders.
Mostly inside, but travel required between buildings on and off campus.
Some work conducted in a datacenter environment.
Posting Detail Information
Posting Number S12P Open Date 09/05/2017 Close Date Open Until Filled Yes Special Instructions to Applicants
$49k-67k yearly est. 60d+ ago
IT MMIS Systems Integration Program Manager/ Product Owner (PCENT01)
Prosidian Consulting
Information technology manager job in Charlotte, NC
ProSidian is looking for “
Great People Who Lead
” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six Enterprise Solution Areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through the design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
Job Description
ProSidian seeks an IT MMIS Systems Integration Program Manager/ Product Owner (PCENT01) to support requirements for a State Government Medicaid ManagementInformation System (MMIS).
Functional Responsibility: Responsible for managing the product backlog in order to achieve the desired outcome that a product development team seeks to accomplish. They are there to ensure that the business need is being met and that any disconnects get clarified via collaboration with the South Carolina Department Of Health And Human Services (SCDHHS) Principal Product Owner (or designee). The Product Owner (PO) will also lead story breakdown session with the team and help organize the work, either on the wall or within an Agile management tool (e.g., Jira). The PO should develop and possess Medicaid and/or MMIS Systems Integration knowledge. We expect our Project and Department Managers to be highly responsive to SCDHHS' s requests; however, if at any point the government would like to escalate a matter to ProSidian's senior leaders.
PROJECT BACKGROUND: The client is a Stake Level Department of Health and Human Services (Sponsor: Bureau of Information Systems) which is transitioning to a new Medicaid ManagementInformation System (MMIS). The State Dept of health And Human Services (DHHS) is replacing its MMIS with a more efficient, modern system that will reduce administrative burden on providers. The State DHHS is using a step-by-step, modular process to transition from the MMIS to the Replacement Medicaid ManagementInformation System (RMMIS).
This includes the implementation of multiple system and service modules. Some of these modules have already been implemented, including the accounting and finance module, business intelligence system (BIS), pharmacy benefits administrator (PBA) module and the third-party liability (TPL) module.
The project for replacement of the State's MMIS is a major undertaking and requires major transformation of culture, processes and technology. This project also supports the State's Medicaid Management Department's transition from primarily a fee-for-service payer of claims towards a program and policy driver for health outcomes primarily through managed care programs.
The Replacement MMIS project is a multi-year effort to replace the State's aging MMIS and related applications with more modern capabilities along with corresponding business operations services. The goal of the RMMIS program will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces time and cost necessary to respond to federal and state enhancements. The major sub-project components of the Replacement MMIS Program are:
Administrative Services Organization (ASO) for medical claims processing
Pharmacy Benefits Administrator (PBA) for pharmacy claims processing
Dental Administrative Services Organization (DASO) for dental claims processing
Business Intelligence System
Third Party Liability
Accounting and Finance - payment of medical, pharmacy, dental and MCO payments as well as other financial processing through the State SAP solution, SCEIS
System Integration and Operations - a multi-vendor system integration and operations implementation
The current payment process involves payment processing in the current legacy MMIS, and processing through a variety of non-integrating and manual processes. A key strategy of the RMMIS project is to remove these inefficiencies and transition all Medicaid payments to the State of SC SAP solution, SCEIS. This position will primarily support the Accounting and Finance project by providing expertise in business analytics and draw from experience in previous financial SAP implementations.
DAILY DUTIES / RESPONSIBILITIES: The Replacement MMIS Program Manager/ Product Owner (PO) will work with the Project Director and the Lead Project Manager and will support the various Project Management teams to ensure the claim solutions are coordinated with the Accounting and Finance solution. This position will serve as the Product Owner for the Accounting project for RMMIS leadership. The Program Manager/ Product Owner (PO) will also provide leadership expertise in the following areas for the RMMIS team:
Risk Management
Issue Management
Change Management
With multiple implementations, this position is key to ensure these processes are centralized for RMMIS, tracked weekly and well organized. These project management processes are created and maintained by the SCDHHS PMO.
DUTIES INCLUDE:
Serve as primary product owner for the Accounting and Finance project, ensuring the project meets the goals and objectives of the business owner, the agency Chief Financial Officer (CFO)
Coordinate related business transformation activities needed with the CFO and other key staff
Coordinate project tasks and activities with the project manager
Provide project scheduling support as needed
Monitor, coordinate and resolve to conclusion cross-project integrations and dependencies which include RMMIS solution implementations and SCDHHS enterprise architecture considerations
Build positive relationships with clients and proactively address specific needs
Participate in financial and claims business design sessions within assigned modules and work streams
Advocate and lead business analysis in support of the Accounting and Finance project and its related impacts to the ASO, PBA, DASO and MCO payments
Serve as primary risk manager for RMMIS program
Issue management
Change management
Ensure RMMIS is adhering to PMO standards and governance around project processes
Provide updates on status and issues for all assignments
Participate in scheduled operational meetings and routine team leads meetings
Lead cross-functional meetings and produce business designs that integrate functionality across modules
Facilitate sessions to effectively resolve issues if any.
Provide recommendations of appropriate resources if necessary, to ensure assignments are completed within given time and budget.
Qualifications
REQUIRED SKILLS (LISTED IN ORDER OF IMPORTANCE)
Minimum Education/ Experience: Bachelor' s Degree or equivalent and at least 5 years of relevant experience.
At least five years' experience in State Medicaid payer system integration and delivery
At least five years of experience in major SAP financial implementations
Five years of experience in risk management for large IT implementations
Experience with inner workings of cross functional projects
Familiarity with standard MMIS data structures, electronic data interchange, processes and related file formats.
Interest, skill and ability to innovate including business processes, methods/procedures, and technology.
Ability to effectively work and communicate, in both oral and written, with all levels of the Agency from frontline workers to Executive Staff as well as the Contractor(s).
Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary.
Willingness and ability to effectively engage with people and organizations on a continuous basis.
PREFERRED SKILLS (RANKED IN ORDER OF IMPORTANCE)
Healthcare IT
Integrations with Medicaid or other Government operations
Project management
Knowledge of Federal Certification requirements and processes is preferable
Good Verbal Communication, Written & Communication Skills
Medicaid ManagementInformation System (MMIS) experience
Bachelor's degree in a technical or business field 2 - 4 Years
Experience in major SAP financial implementations 6 + Years
IT Healthcare Systems
Knowledge of Federal Certification requirements and processes
Experience working with risk management
Project Management Experience 6 + Years
Additional Information
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions, and prioritize tasks
$99k-136k yearly est. 60d+ ago
Manager, Data Center & Infrastructure
Pacific Lifecorp
Information technology manager job in Charlotte, NC
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Data Center & Infrastructure Manager to join our Cloud & Compute Platforms team in our Charlotte, North Carolina office. Relocation Assistance may be provided.
As a Data Center & Infrastructure Manager you'll move Pacific Life, and your career, forward playing a critical role in supporting Pacific Life's growth and technology modernization. You will fill a new role that sits on a team of 29 people in the Pacific Life Technology division. Your colleagues will include fellow infrastructure professionals. Reporting directly to the Director, you will oversee the day-to-day operations of our data center, computing platform, server, storage, and cloud infrastructure. You will lead a team of professionals, ensuring high availability, efficiency, and security, while executing on the strategic vision set by the Director and executive leadership.
How you'll help move us forward:
Execute the operational roadmap for data center operations, ensuring alignment with business and IT objectives as defined by the Director.
Lead and mentor a team of infrastructure platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
Oversee capacity planning, ensuring scalability and optimal resource utilization.
Implement and maintain industry best practices for security, compliance, and operational efficiency.
Ensure high levels of uptime and reliability through proactive maintenance and incident response strategies.
Manage vendor relationships and support contract negotiations for facility management and hardware procurement, as delegated by the Director.
Support the development and execution of disaster recovery and business continuity plans.
Monitor industry trends and emerging technologies, providing recommendations to the Director for continuous improvement.
Collaborate with other managers, directors, and stakeholders to ensure operational alignment with broader IT and business goals.
Provide direct leadership to data center staff, including performance management, coaching, and professional development.
Develop and implement departmental plans and priorities in coordination with the Director.
The experience you bring:
8+ years of experience in data center management, IT infrastructure, or related fields. People leadership experience is required.
4-year degree or equivalent experience
Experience supporting global, multi-site data center operations in a large enterprise environment.
Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
Expertise in data center power and cooling systems, redundancy planning, and energy efficiency best practices.
Familiarity with compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR.
A demonstrated ability to build and lead high-performance teams.
Experience with budgeting and cost optimization strategies, supporting the Director in financial management.
Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
Familiarity with automation, monitoring, and management tools for optimizing data center performance.
Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.).
Strong communication and leadership skills, with the ability to engage both technical teams and management.
What makes you stand out:
The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers.
Experience leading people in multiple geographical regions and countries.
Experience implementing automation or AI-driven optimization strategies for data centers.
Strong industry relationships and awareness of emerging data center trends.
Experience managing container platforms.
Success in supporting major data center migrations, expansions, or consolidations.
Relevant certifications (e.g., data center, cloud, or security).
Experience with Infrastructure as Code and automated configuration management.
Experience automating CMDB data updates for asset management.
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-KP1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$134,820.00 - $164,780.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
$134.8k-164.8k yearly Auto-Apply 56d ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Hickory, NC?
The average information technology manager in Hickory, NC earns between $79,000 and $164,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Hickory, NC