Information Technology Risk Manager
Information technology manager job in Chicago, IL
Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago
ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market.
The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC.
Team Overview:
The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders).
Job Overview:
The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators.
Job Responsibilities:
Support & collaborate with Global Information Risk Management Team
Execute, implement, and maintain information security control framework (based on NIST FS)
Perform testing activities to ensure effectiveness of the control framework
Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions
Challenge the business on their risk posture and maturity of risk mitigating actions
Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD)
Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies
Report periodically on the overall risk profile. update on key issues to central and local organization
Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture
Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally"
Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information
Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board
Basic Qualifications:
8+ years' experience with operational risk management at a financial institution operating in financial markets
Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge
Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR)
Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.)
Certification in Information Security Management (e.g. CISM, CISSP, CISA)
Preferred Qualifications:
Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation)
Experience working with external auditors, regulators, etc.
Annual base salary, not including discretionary bonus eligibility: $130,000+
Perks and Benefits:
As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks.
Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities
Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off
Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts
Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service
Employer paid benefits such as term life, AD&D and disability insurance
Robust 401(k) Plan with a generous match and vesting schedule
Annual learning stipend and tuition assistance program to help employees pursue additional education
Company-issued laptops and role dependent mobile stipend
Corporate Divvy memberships and pre-tax commuter benefits
Monthly wellness subsidy available to be used towards wellness and fitness activities
Regular, open communication including monthly Town Hall meetings with the Management Team
A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion
Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays
Employee-led committees to bring awareness and inclusive activities to our employees
Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables
Private, well-equipped Mother's room
Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra
Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space
This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies.
ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws.
We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US.
Notice and Disclaimer to External Recruitment Agencies:
External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.
Information Technology Manager
Information technology manager job in Chicago, IL
Top International law firm seeks an IT Manager.
Managing helpdesk/desktop support team
Managing AV team
ITIL
Must have prior supervisory experience
Professional services experience required
Salary ranges from $120-163K.
This is a hybrid role
Information Technology Manager
Information technology manager job in Fox Lake, IL
On behalf of our client, Executive Search Partners is seeking an IT Applications Manager with shop floor support experience for a mid-sized manufacturing company based in the northern Illinois area. The Manager will report to the top IT person in the company and will be responsible for a team of up to 20 people.
Qualifications:
Required:
Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience).
7-10 years in software development or application management.
3-5 years managing teams of 15-25+ IT professionals.
Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices.
Experience managing data science teams, including analytics, machine learning, and data governance.
Experience with shop floor systems (IoT, SCADA
Preferred:
Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture.
Experience using AI development tools to improve productivity in ERP and custom software environments.
An excellent compensation package includes profit sharing and annual increasing bonuses plus excellent benefits.
Information Technology Support Manager
Information technology manager job in Oak Brook, IL
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams.
This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues.
Primary Responsibilities, Essential Functions and Requirements:
Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools.
Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results.
Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence.
Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes.
Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership.
Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently.
Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency.
Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements.
Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency.
Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes.
Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices.
Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans.
Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments.
Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through.
Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team.
Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience.
Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders.
Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data.
Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered.
Travel to supported schools as needed (typically up to 20%).
Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call.
Requirements
Experience and Qualifications:
10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred.
Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution.
Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams.
Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives.
Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities.
Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner.
Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents.
Availability for occasional evening/weekend support for critical incidents and escalation leadership.
Education, Certifications and Licensures:
Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred.
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
IT and OT Software Operations Manager
Information technology manager job in Spring Grove, IL
Job Title: IT and OT Operations Manager
The IT and OT Operations Manager is responsible for overseeing the integration, security, and performance of both Information Technology (IT) and Operational Technology (OT) environments. This role ensures the seamless operation of critical systems, promotes efficiency, and aligns technology initiatives with organizational goals.
Key Responsibilities:
Lead and manage IT and OT teams to maintain and optimize system performance.
Oversee the integration of IT and OT systems to ensure reliability, security, and efficiency.
Develop, implement, and enforce policies, procedures, and best practices.
Collaborate with stakeholders to align technology strategies with business objectives.
Monitor systems to identify risks, vulnerabilities, and improvement opportunities.
Direct cybersecurity initiatives to protect both IT and OT infrastructures.
Ensure compliance with regulatory requirements and industry standards.
Drive continuous improvement and innovation in processes and systems.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (Master's preferred).
Proven experience in managing IT and OT operations in complex environments.
Strong knowledge of cybersecurity principles, risk management, and compliance standards.
Excellent leadership, communication, and problem-solving skills.
Ability to manage cross-functional teams and multiple priorities effectively.
Skills:
IT and OT system integration
Cybersecurity and risk management
Strategic planning and execution
Policy development and compliance
Team leadership and stakeholder collaboration
Information Technology Manager
Information technology manager job in Joliet, IL
Berkot's Super Foods is seeking an Information Technology (IT) Manager at our corporate location. The candidate will be responsible for leading and supporting the technology infrastructure, systems, and services that drive store operations across the grocery chain. This role oversees IT staff, manages daily operations, ensures system reliability, and partners with business leaders to implement technology solutions that enhance productivity, customer experience, and overall operational efficiency.
Responsibilities
Oversee the daily operation and maintenance of store-level and corporate IT systems, including POS, network infrastructure, handheld devices, back-office systems, and security solutions.
Ensure system availability, reliability, and performance across all store locations.
Oversee help desk operations and provide escalation support for complex issues.
Manage servers, networks, hardware, software, and cloud-based systems to ensure stability and security.
Coordinate installation, configuration, upgrades, and maintenance of critical systems.
Monitor system performance, troubleshoot failures, and implement proactive solutions.
Ensure compliance with cybersecurity policies, PCI requirements, data protection regulations, and internal security practices.
Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
5+ years of IT experience, with at least 2 years in a supervisory or management role preferred.
Retail or grocery industry experience strongly preferred, especially with POS or store operations systems.
Working knowledge of security, incident reporting software, and basic retail systems.
Proven leadership and project management abilities.
Excellent problem-solving, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
Lead IT Planning & Analytics Specialist Apptio AWS
Information technology manager job in Chicago, IL
***We are unable to sponsor for this permanent full-time role***
is bonus eligible***
Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives.
Responsibilities:
Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics.
Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls.
Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting.
Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques
Participates in review process to ensure overall budget/forecast consolidation and rationalization.
Perform other duties as assigned
Qualifications:
Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance.
Experience modeling cloud service costs required
Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations.
Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality
Ability to work efficiently and effectively with multiple levels of management and staff across the organization
Previous work experience in a highly regulated, capital markets company preferred
Technical Skills
Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required
Strong data transformation skills using MS Excel required
Expert with numbers, advanced analytical skills
Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment.
Ability to use mining and visualization techniques to spotlight insights and opportunities
Strong communication and presentation skills required
Certifications
FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred
Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus
Education and Background
Bachelor's Degree in Information Systems, Business Management, Finance, or related field
MBA or related graduate level course work a plus]
Minimum of 8 years of relevant work experience
Chief Data Officer
Information technology manager job in Chicago, IL
Reports To: Chief Technology Officer
Our client is seeking a senior data executive to lead the evolution of its enterprise data and analytics capabilities. This role is responsible for defining how data and advanced analytics support innovation, improve decision-making, and enable scalable growth across the organization. The Chief Data Officer will set the strategic direction for data, oversee platform modernization, and foster a data-driven culture across all business functions. Additionally, there will opportunity to identify and implement monetization opportunities partnering with business heads. The ideal candidate will be very comfortable interacting with board members and strategic alliance partners alike.
Key Responsibilities
Enterprise Data Strategy: Define and execute a company-wide data strategy aligned with business objectives and long-term growth.
Business Partnership: Collaborate with senior leaders to identify opportunities where data and analytics can improve performance, efficiency, and customer outcomes.
Data Governance & Quality: Establish governance, quality, privacy, and risk management practices to ensure trusted and compliant use of data.
Advanced Analytics & AI Enablement: Guide the adoption of advanced analytics and AI capabilities and embed them into core business processes.
Strategic Focus
Ensure responsible, ethical, and compliant use of data and AI
Leadership Expectations
Translate complex data initiatives into tangible business outcomes
Qualifications & Experience
Advanced degree in a technical, quantitative, or analytical field
IT Infrastructure and Network Administrator - Chemical Manufacturer (34786)
Information technology manager job in Itasca, IL
An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management.
IT Infrastructure and Network Administrator Responsibilities:
- Design, implement and maintain core IT infrastructure systems
- Write scripts to automate processes
- Monitor overall IT systems to ensure high performance and stability
- Maintain and improve backup systems
- Maintain and monitor network security and seek for an improvements
-Responsible for assisting help desk responsibilities as well as perform system updates,
- Ensure systems meet security requirements
- Design and develop communication systems
- Provide technical support for hardware and software issues
IT Infrastructure and Network Administrator Requirements:
- Bachelor's degree in Information Technology, Computer Science or Business
- At least 3 years of experience with IT infrastructure
- At least 3 years of experience with M365, Entra ID
- At least 3 years of experience with network work support
- Experience with tier 1,2 helpdesk
- Experience with Jira ticket is a plus
- Ability to travel up to 10 percent to MI and CA
- Strong communication and organizational skills
- This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
Vice President Information Technology
Information technology manager job in Chicago, IL
Vice President of Information Technology - Hybrid, Downtown Chicago, IL
We've been retained by a premier international professional society with a mission to shape professional standards and catalyze innovation across the healthcare ecosystem. They need a thoughtful and savvy technology leader who knows that IT isn't just about systems - it's about people. As Vice President of Information Technology, you'll sit at the executive table and shape how technology enables a global professional organization serving more than 48,000 healthcare leaders. You'll balance strategy and execution, stability and innovation, vision and pragmatism. One day you may be guiding enterprise architecture decisions; the next, navigating sensitive tradeoffs that don't show up neatly on an org chart.
This role spans enterprise platforms, cybersecurity, digital workplace, Salesforce, vendors, budgets, and a talented internal team. There's meaningful complexity here: legacy systems, modern expectations, mission-driven priorities, and challenges that require judgment, discretion, and strong executive presence. If you've led IT at a senior level, enjoy operating in the gray space between technology and leadership, and are curious about a role with real depth, we'd welcome a confidential conversation.
Your Mission:
Setting and executing enterprise-wide IT strategy
Owning Salesforce as a strategic system (and making it actually work)
Leading and evolving core platforms, infrastructure, cybersecurity, and digital workplace tools
Partnering closely with executive leadership on priorities, risk, and investment decisions
Building, mentoring, and retaining a high-performing IT team
Managing vendors, budgets, and complex technology tradeoffs with sound judgment
Your Background:
Senior IT leadership experience with real decision-making authority and a true enterprise mindset
Deep and strategic Salesforce leadership expertise (this is essential)
Strong command of cloud platforms, modern enterprise architecture, and Microsoft 365
Proven ability to lead through ambiguity, change, and competing priorities
Solid grounding in cybersecurity, data protection, and risk management
Executive presence, discretion, and the ability to operate confidently in the gray areas
Master's degree highly preferred
Your Reward:
Base salary up to $250k plus annual bonus (~20%) and outstanding benefits
Hybrid work schedule (2/3 days per week in downtown Chicago)
An organization that needs you and your abilities
Important: We will consider only local applicants (current Chicago area residents) and will not respond to third parties.
IT Cybersecurity Manager
Information technology manager job in Lombard, IL
Blooming Color is an API-driven technology integrator, manufacturing print for some of the world's largest creative and upcoming brands. We deliver best-in-class performance with innovative digital print solutions for our clients and partners. Blooming Color is home to one of the largest HP Indigo press fleets in the Midwest, with a powerful tech stack that enables those partners to ship thousands of orders across the globe 24/7.
We are seeking an IT Cybersecurity Manager to join our growing team! Combining two roles, the IT Cybersecurity Manager will report to our VP of Systems and Technology. This role focuses on the continued operation and improvement of our business systems and services to ensure we are protected from threats in this ever changing digital world.
The ideal candidate would be a proactive and driven individual with great project management skills to keep up with our expanding business. This role provides IT and Cybersecurity and oversees multiple locations in the US, with our flagship plant in Lombard, Illinois.
Oversee day-to-day IT operations including network infrastructure, systems administration, help desk support, and hardware/software lifecycle management.
Ensure high availability, reliability, and performance of enterprise systems and cloud based services (AWS).
Work alongside our development teams to implement new technologies to improve efficiency, scalability, and security.
Direct the implementation and operation of cybersecurity tools and technologies (e.g., SIEM, firewalls, endpoint protection).
Lead vulnerability assessments, penetration tests, and regular security audits.
Help us pursue additional certifications required by our ecommerce customers (ISO, SOC 2, etc.)
Oversee incident response efforts, including detection, investigation, and remediation of security events.
Create and maintain documentation for IT and cybersecurity such as: network diagrams, inventory & asset management, security policies, audits and more.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field.
5+ years of experience in IT security, including at least 2 years in a leadership or management role.
Strong knowledge of server administration, networking, virtualization, and cybersecurity.
Ability to work under pressure, handle multiple priorities, and make sound decisions quickly.
Excellent leadership, communication, and project management skills.
Salary & Benefits
$100K - 130K (dependent on experience)
401K after 1 year
Health and Dental Insurance
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Information technology manager job in Joliet, IL
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
IT Administrator
Information technology manager job in Chicago, IL
About the Job
KWILL Merchant Advisors counsels evolving businesses through management consulting, commercial real estate, and capital investment. We are a closely held coalition of entrepreneurs, industry leaders, and investors. We are integrators who leverage talent, analytics, and critical thinking to provide comprehensive, strategic solutions to a wide range of industries from real estate to manufacturing, construction supply, logistics, business services, banking, consumer goods, and beyond.
Consulting | Capital | Real Estate | Video Production | Finance & Accounting | Information Technology
Position Summary
The IT Administrator is responsible for maintaining the organization's technology infrastructure, including Microsoft 365, endpoint devices, and cybersecurity initiatives. This role combines technical support and system administration to ensure a secure, efficient, and reliable IT environment. The ideal candidate is a problem-solver with experience in an administrator role and is passionate for delivering exceptional user support. This role's responsibilities will span several organizations and line of businesses. Experience in a managed service provider environment is preferred.
Responsibilities Include
Serve as the initial point of contact for issues in Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive
Administer and maintain Entra ID/AAD by ensuring alignment and security across group policies, identity logs, and permissions
Manage Intune, including device enrollment, endpoint security, and application deployment
Maintain and support desktops, laptops, and mobile devices across all operating environments
Utilize RMM platforms for proactive system monitoring, patching, and automation
Manage network infrastructure, including access points, switches, routers, and firewalls
Lead cybersecurity initiatives such as phishing simulations and employee training
Oversee onboarding/offboarding processes for user accounts, devices, and permissions
Provide quarterly audits evaluating infrastructure health, access controls, and cybersecurity posture to maintain compliance
Ensure configurations adhere to HIPAA, HITRUST, and CIS framework best practices through continuous monitoring and policy alignment
Document processes, standard operating procedures, and technical knowledge base articles to promote efficiency and standardization across the organization
Requirement
This role is based in Chicago, IL and requires regular in-office work. Candidates must live in the Chicagoland area and be able to commute to our Chicago office.
Qualifications
Bachelor's degree in Information Technology or related field
4+ years of progressive IT experience with familiarity in a system or network administration capacity
Proven expertise in:
Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
Entra ID/Active Directory management
Intune Device Management and Compliance
Experience with RMM platforms (patching, monitoring, automation) and PSA tools
Working knowledge of networking (APs, switches, routers, firewalls), Windows Server, and BCDR solutions (Datto, Azure Backup)
This role blends technical execution with a consulting mindset. As IT Admin, you will play a critical role in strengthening KWILL's IT infrastructure while advancing the vision of our clients and partners.
Sr. Technical Release Manager
Information technology manager job in Chicago, IL
We are seeking a Senior IT Release Manager with deep expertise in Digital Product Releases (DPR), specifically within ServiceNow environments, to lead and evolve our enterprise-wide release management strategy. This role is ideal for a seasoned consultant who has successfully delivered companywide release management programs from inception to execution, and who thrives in large-scale, complex technology environments.
Key Responsibilities:
Lead the design, planning, and implementation of a future-state Release Management Framework across the enterprise.
Serve as the Subject Matter Expert (SME) for Release Management, guiding teams and leadership on best practices and scalable solutions.
Manage and coordinate releases across initiatives involving 500+ team members, ensuring alignment, traceability, and defect tracking throughout the SDLC.
Collaborate with cross-functional teams in Agile, Waterfall, and hybrid environments, maintaining flexibility and adaptability in approach.
Drive continuous improvement in release processes, tools, and governance, with a focus on ServiceNow DPR capabilities.
Ensure robust documentation and traceability of releases, including planning artifacts, defect logs, and audit trails.
Partner with PMO, QA, DevOps, and engineering teams to ensure seamless integration of release activities into broader delivery pipelines.
Contribute to the development of job aids, process documentation, and tooling strategies to support future training and onboarding (though training is not a core responsibility).
Required Qualifications:
Proven experience delivering enterprise-wide Release Management programs from start to finish.
Demonstrated expertise in ServiceNow Digital Product Releases and related tooling.
Strong understanding of SDLC, traceability, and defect tracking methodologies.
Experience managing releases across large-scale initiatives (500+ contributors).
Ability to articulate and demonstrate personal contributions to Release Management strategy and execution.
Comfortable navigating Agile, Waterfall, and hybrid environments without rigidity.
Excellent communication and stakeholder management skills.
Preferred Qualifications:
Experience in building Release Management frameworks from the ground up.
Familiarity with enterprise IT governance and compliance standards.
Consulting background with a focus on technology transformation and delivery.
Director Corporate Applications & Services
Information technology manager job in Downers Grove, IL
MAJOR RESPONSIBILITIES
Application & Service Portfolio Leadership
● Own the strategy, lifecycle, optimization, and governance of 70+ enterprise applications
and corporate systems.
● Ensure application reliability, scalability, compliance, and alignment to Duly's
operational and clinical priorities.
● Evaluate, standardize, consolidate, or retire systems to reduce redundancy and
maximize business value.
● Establish KPIs and dashboards to track application health, service performance, and
business impact.
Project & Delivery Management
● Lead medium- to large-scale application initiatives, enhancements, upgrades, and
integrations.
● Partner with business stakeholders to define requirements, scope, timelines, and
success criteria.
● Apply project management discipline to ensure predictable execution and transparent
communication.
● Act as escalation point for system issues, driving root-cause analysis and long-term
remediation.
Vendor & Contract Management
● Manage relationships with software vendors, consulting partners, and service providers.
● Lead contract reviews, renewals, RFPs, and licensing optimization to drive savings.
● Ensure vendor performance meets SLAs, quality expectations, and operational needs.
● Continuously assess the market for innovative, cost-effective tools and services.
Team Leadership & Development
● Lead, mentor, and support a team of 7-10 analysts, administrators, and specialists.
● Build a culture of ownership, accountability, customer service, and continuous
improvement.
● Develop skill sets aligned to business needs and emerging technologies.
● Set annual goals, review progress quarterly, and ensure alignment with organizational
objectives.
Cross-Functional Collaboration
● Partner with Finance, Accounting, Operations, HR, Call Center, Marketing, and IT teams
to ensure applications support business process excellence.
● Support corporate leaders with insights, data, process optimization, and
recommendations for technology adoption.
● Work closely with the Information & Transformation team on enterprise strategies and
digital transformation initiatives.
Information Technology System Administrator
Information technology manager job in Oak Brook, IL
Title: IT System Admin
Industry: Construction
Salary: 30-38hrW2
Duration: 12 + month contract
Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp
Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL
Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.
IT Support Technician - Tier 1 - JAMF Pro
Information technology manager job in Lemont, IL
Objectives
Provide technical support for computer systems and users.
4.0 Tasks and Delivery
Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources.
Responsible for providing technical support for usage of mac OS and Windows OS computers.
Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro.
Responsible for providing access to projects, groups, mailing lists, and Slack.
Responsible for debugging issues with multi-factor authentication setup.
Responsible for Improving existing helpdesk service processes where applicable.
*
Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups.
Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services.
Responsible for onboarding new users at the facility/directorate.
Responsible for assisting with user communication as appropriate.
Responsible for updating and tracking customer-reported issues from submission to resolution.
Responsible for the fulfillment of IT service catalog requests from customers
5.0 Required Knowledge, Skills, and Abilities
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
Some experience working in UNIX/Linux environments
Some working knowledge of shell scripting or other coding experience
Information Technology Project Manager
Information technology manager job in Naperville, IL
Software Project Manager
Full Time role
Naperville, IL
About the Role
We're looking for a Software Project Manager who can lead multiple software development projects from concept to delivery while serving as a trusted partner to clients and cross-functional teams. This role requires a balance of technical understanding, strong communication, and strategic project leadership.
Key Responsibilities
Project Management & Delivery
Lead end-to-end software project execution from kickoff to post-launch support.
Define scope, timelines, and success metrics with engineering teams and clients.
Identify and mitigate risks throughout the development lifecycle.
Coordinate UAT, deployments, and go-live activities.
Facilitate retrospectives and drive continuous improvement.
Client Partnership
Serve as the primary contact for client communication and relationship management.
Conduct project status updates, expectation management, and client health checks.
Lead onboarding and kickoff processes for new client engagements.
Navigate complex stakeholder needs and resolve issues effectively.
Resource & Team Coordination
Manage resource allocation and utilization across multiple active projects.
Forecast capacity needs over 3-6-month planning windows.
Mentor team members on project processes and best practices.
Collaborate with Sales, Operations, and Finance on project planning and execution.
Financial & Operational Management
Track project budgets, timelines, and profitability.
Support estimation, scoping, and pricing discussions.
Ensure accurate time tracking, billing, and reconciliation.
Assist with pre-sales and technical discussions as needed.
Process & Quality Oversight
Maintain standardized project lifecycle processes and quality controls.
Manage documentation, project artifacts, and internal knowledge resources.
Ensure adherence to development and delivery standards.
Identify opportunities for operational improvement.
Qualifications
Required
Bachelor's degree in Project Management or a related field.
3+ years of experience managing multiple software development projects.
Strong understanding of SDLC and both Agile and Waterfall methodologies.
Excellent communication skills with technical and non-technical audiences.
Experience with project management tools such as Jira, ClickUp, Asana, or similar.
Proven record of delivering projects on time and within budget.
Ability to handle competing priorities in a fast-paced environment.
Preferred
Technical background or coding experience.
Experience managing maintenance or retainer-based client relationships.
PMP, Scrum Master, or similar certification.
Professional services or agency environment experience.
Experience in business analysis or requirements gathering.
Information Technology System Engineer
Information technology manager job in Willowbrook, IL
Systems Engineer - (Mid-Level - 3 to 5 Years' Experience)
Company: ShadowTech Labs
About ShadowTech Labs
ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements.
Position Overview
We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required.
Key Responsibilities
• Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security.
• Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions.
• Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear.
• Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management.
• Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable.
• Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices.
• Create and maintain technical documentation, runbooks, and standard operating procedures.
• Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors.
• Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances.
• Supporting day-to-day IT operations.
• Troubleshoot and resolve system, network, and application issues promptly.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise.
• 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus.
• Proficient with networking, switching, and routing.
• Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory.
• Excellent problem-solving abilities and attention to detail.
• Superior communication skills, both written and verbal. Desired Skills
• Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
• Experience with Netbox and Snipe-IT.
• Experience with SMB-level storage infrastructure; SAN or NAS.
• Ability to travel 20%.
• Ability to lift 30 pounds.
Desired Skills
Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
Experience with SMB-level storage infrastructure; SAN or NAS.
Security & Employment Requirements
• U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered.
• Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56.
• Ability to work on-site in Willowbrook, IL; no remote work options for this role.
What We Offer
Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility.
Benefits package including health, dental, and vision.
401(k) retirement plan.
Paid time off and holidays.
Opportunities for professional development, certifications, and career growth.
A collaborative, mission-driven work environment focused on cutting-edge national security.
Hiring Process
1. Virtual Interview
2. On-site Interview & Facility Tour
3. Offer & Acceptance
4. Background Check & Onboarding
ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.
IT Onsite Technician
Information technology manager job in Dixon, IL
Role:
Job responsibilities:
Asset Management, Maintenance and Infrastructure Support:
End User Assets Management
Local Hardware Management
IMAC Coordination
Device Inventory Management
Project Work/Involvement
Info TV Players
Meeting Rooms
Local Coordination of Network Assets
Console Provision for Support/Upgrades
Local Coordination of Network Assets
Console Provision for Support/Upgrades
Incident Management:
Incident Detection and Response
Incident Diagnosis and Resolution
Incident Reporting
End-User Support and Walk-In IT (PC Clinics)
Hands and Feet Support
Global Projects
Hands & Feet support for Network, Infrastructure & Application:
Local Hands & Feet support
Vendor & OEM Hosting
Application Support
Requirements:
Typically 2-3 years of experience
Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals
Working technical knowledge of standard systems and business software
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Ability to apply intermediate level of subject matter knowledge
Ability to provide disposal services
Able to independently problem solve
Able to provide feedback on new technical processes to help drive efficiency
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Life insurance
Onboarding program
Sick leave payments
Unlimited employment contract
Vision Insurance
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.