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Information technology manager vs information technology technical services manager

The differences between information technology managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an information technology manager and an information technology technical services manager. Additionally, an information technology manager has an average salary of $119,589, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for an information technology manager include customer service, project management and database. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Information technology manager vs information technology technical services manager overview

Information Technology ManagerInformation Technology Technical Services Manager
Yearly salary$119,589$114,021
Hourly rate$57.49$54.82
Growth rate16%16%
Number of jobs108,179209,334
Job satisfaction5-
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does an information technology manager do?

An information technology manager is responsible for supervising tasks for the company's network and information systems operations. Information technology managers require excellent knowledge of the information systems industry, a strong command of programming languages, and software and hardware application processes. An information technology manager reviews the performance of the IT department staff, ensuring that networks and systems maintain the highest quality and efficiency, and adjusting the specific system updates as needed. Information technology managers monitor the security of the system's database and identify business opportunities to utilize all business systems to improve the company's services.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Information technology manager vs information technology technical services manager salary

Information technology managers and information technology technical services managers have different pay scales, as shown below.

Information Technology ManagerInformation Technology Technical Services Manager
Average salary$119,589$114,021
Salary rangeBetween $84,000 And $169,000Between $86,000 And $150,000
Highest paying CityRichmond, CASan Francisco, CA
Highest paying stateNew HampshireCalifornia
Best paying companyMetaMayo Clinic
Best paying industry-Finance

Differences between information technology manager and information technology technical services manager education

There are a few differences between an information technology manager and an information technology technical services manager in terms of educational background:

Information Technology ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 64%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Information technology manager vs information technology technical services manager demographics

Here are the differences between information technology managers' and information technology technical services managers' demographics:

Information Technology ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 84.5% Female, 15.5%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology manager and information technology technical services manager duties and responsibilities

Information technology manager example responsibilities.

  • Manage all systems onboarding & offboarding of all employees, manage all account access on all company systems & equipment setup.
  • Manage NFS mounts from NAS devices and setup auto-mounts for the server farm.
  • Manage applications support for Lawson, Meditech, ChartMaxx and McKesson PACs system.
  • Negotiate and manage the company through several Telecom agreements for voice, data and wireless.
  • Manage production turnovers by conducting performance tests, and reviewing SQL coding standards and methods.
  • Manage 3rd party vendors supporting legacy 3Com, Avaya, Nortel, and Cisco platforms.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Information technology manager vs information technology technical services manager skills

Common information technology manager skills
  • Customer Service, 12%
  • Project Management, 9%
  • Database, 4%
  • Network Infrastructure, 4%
  • SAN, 3%
  • SQL Server, 3%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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