Information technology manager job description

Enterprise Holdings is the world's largest car rental operator and an industry leader in mobility and technology. We're one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.

Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE
Responsibilities
About the Team: Enterprise continuously strives to modernize our solutions to keep pace with the competitive market and the dynamic needs for data across the company's technology solutions and business functions. Our team is responsible for executing the technology portion of the Data Strategy IT pillar. Over the next 24-36 months, this team will work closely with technology leaders, the Data & Analytics business team and industry partners to implement new solutions for data reporting and analytics, data governance and management, and data engineering. The Enterprise Data Lake team within Data Engineering will be responsible for the implementation, administration, operational integrity, and performance of our new cloud-based data solutions. This work is reflective of a significant technology inflection point as it reflects moving our data solutions from a back-office function primarily supporting reporting to one in which our data assets are the core representation of the state of our business. This is your opportunity to be a part of the team that will deliver on these strategic imperatives.
Where can you make an impact?
As the IT Manager , you will lead a high performing team of diverse technologists to operationalize our exponentially growing cloud-based data solutions. You will be working with the best and brightest minds at Enterprise to ensure that we deliver improved and continuous data products from every stage within the software development cycle through customer interactions at our branches. Success in this role is characterized by ongoing team development, continuous improvement, and providing clear communication to internal and external stakeholders.
Developing a deep understanding of the business objectives across EHI and building strong relationships will be essential to success in this role. Only then, can you identify and impart how having the right data, at the right time, to the right people enables data driven decision making, improving agility and improves our time to market for new capabilities. If you're ready to hit the gas on your leadership career, this role offers opportunity to get your hands in the hottest tech, interface with company executives and accelerate a high-performing team through inspiration and enthusiasm. Apply today!
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future The IT Manager position typically requires 6 or more years of related experience Experience in people management activities, including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary review Prior success mentoring and developing IT professionals Experience in agile methodology and CI/CD principles Excellent analytical skills with the ability to use data for effective story telling Proven leadership, results orientation, and self-motivation traits Superb communication skills - both written and verbal with the ability to engage an audience across a broad range of technical expertise and/or business acumen Demonstrates a high degree of collaboration; works well with others as it relates to generating ideas Demonstrated ability to quickly comprehend a broad array of initiatives to direct Project Scope, Requirements Gathering and Change Management to meet changing Business and IT objectives Proficient knowledge of project management concepts, from planning and inception, through implementation and support Must be committed to incorporating security into all decisions and daily job responsibilities
Preferred:
Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred Experience in data warehousing concepts and techniques Experience with Microsoft Azure Experience Operationalizing Solutions and ensuring they can operate at scale and with high availability and resiliency Experienced in designing, developing, deploying cloud-based solutions which leverage cloud native platforms.

Compensation for this position ranges from $ 75,000 - 85,000 / year depending on experience, plus a generous bonus incentive and benefit package.

At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more.

Responsibilities

• Serve as the administrator of all point of sale systems, their functions, and any ancillary systems, including training, reporting, documentation, and user access.
• Implement and oversee the implementation of technology solutions for the operation, ensuring consistency with the overall IT strategy and operational requirements of Delaware North.
• Manage vendors in the implementation and support of applications. Oversee new unit opening and operational shutdowns as necessary.
• Responsible for the backup of data and the safeguard of all IT-related systems and equipment. Develop plans, procedures, and documentation for required systems.
• Provide first-class technical support for all computer systems on the property.
• Assists in training current and new associates on proper procedures and regulations.

Qualifications

• Minimum of five years of relevant work and management experience.
• Bachelor's degree in computer science or related discipline preferred.
• Excellent communication, analytical, and project management skills.
• Working knowledge of major systems as follows: point of sale, Kronos Time Gathering, Outlook, networking infrastructure, SQL, Windows, and PC Maintenance experience required.
• Must be able to work days, nights, weekends, and holidays based on the event schedule

Who We Are

Delaware North has operated concessions and premium dining at TIAA Bank Field since 2016. The 67,164-seat venue is home of the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Are you an Information Technology professional looking for a fast-paced, challenging and transformational environment? Smithfield Foods, one of the country's top consumer packaged goods companies, is looking for you! Our Information Technology and Transformation (IT&T) team is searching for focused and driven candidates who are excited about communicating new ideas and delivering first-class technical solutions to meet the demands of a growing business. We foster a culture that values each individual's creativity, our environment and the communities in which we live.

This role assists in maturation and maintaining a centralized process for IT sourcing, procurement, and vendor management, distribution and tracking of corporate assets, and functions as a point of contact in technology matters and problem resolution relating to software/hardware purchases. Attends project meetings and compiles information for the purpose of analyzing vendor price across the competition and according to industry standards and best practices. The IT Commodity Manager will coordinate activities between internal customers and suppliers; manage their workload as assigned, within business areas, and negotiate price under the supervision of the Senior Manager of IT Contracts and Vendor Management. This role will track historical and on-going spend, vendor performance and cost savings, and support IT Sourcing in the areas of administration, asset management, contract management and vendor management.
Core Responsibilities
Performing analysis of a multitude of Information Technology related commodities (Software, Saad, IaaS, PaaS, Equipment, Hardware, Professional Services, etc.). Lead sourcing processes in a matrixed environment including RFI/RFP's and single source negotiations or renegotiations: Sourcing and procurement functions include but not limited to preparing market research, sourcing templates, spreadsheets, reviewing specifications, statements of work, contracts.
Create evaluations models and assist stakeholders in evaluation during formal, informal, and sole source solicitations.
Lead challenging negotiations with the software industry and analyzing complicated licensing models (like on-premise, subscriptions, hosted and cloud) for department wide to enterprise use license agreements of software & professional services for application services for Smithfield with any range of vendors:
With guidance from subject matter experts an applicable leadership team as necessary and makes recommendations for vendor selection.
On vendor pricing and discounts, licensing terms, Statements of Work, Service Level Agreements, Licensing, and maintenance agreements, etc.
Working collaboratively with suppliers and customer stakeholders to identify and execute vendor negotiations and service improvement.
Assist in developing sourcing plans, benchmarking suppliers, contracts, and services and evaluating various Business Unit level requirements, existing opportunities, or new initiatives, including but not limited to setting sourcing strategies and executing those strategies to deliver material improvements on quality, value, contract, price, and service.
Implement effective processes to improve contract adoption and compliance across operating locations. Analyze business processes and identify opportunities to increase efficiency while reducing costs. Identifies and recommends cost savings opportunities through data analysis.
Develop and implementing short- and long-term strategies in regard suppliers, pricing models & cost out initiatives.
Identify cost out initiatives and influence stakeholders to implement them.
Stays current with relevant advances in technologies. Responsible for maintaining and updating knowledge of IT policies and procedures, hardware, software, and technical services. This can include on-the-job training, attending technical courses or conferences, reading, research, and testing. Develops and follows best practices and procedures and share knowledge with team members.
Demonstrates skill development by actively participating in growth opportunities for continuous development and improvement and applying new skills/knowledge to the job as evident by the ability to perform assigned duties efficiently and effectively, resulting in meeting or exceeding customer expectations and performance metrics.
Develop and maintain strong relationships with stakeholders (stakeholder management) at all levels to be able to understand the environment and support stakeholders in driving business outcomes.
Collaborate with appropriate finance, compliance, and legal subject matter experts.
Participates in special projects and performs other duties as required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions .
Bachelor's Degree from a regionally accredited four-year college or university and 5+ years of relevant experience in IT procurement, sourcing, and/or vendor management position; or equivalent combination of education and experience, required. Strong interpersonal skills with ability to effectively work in a team environment and build strong relationships. Strong experience in software licensing to include working with financial information as a means of decision making, pricing comparisons & benchmarking. Experience in sourcing negotiating at the highest levels of a supplier. Knowledge of information technologies and services specifically software: On-premise, cloud services, and software as a service license models. Demonstrated proficiency with current computer technology and applications (e.g. word processing, spreadsheet, and collaboration applications). Ability to work with minimum supervision in the cross-cultural environment across different geographic area. Independent thinker with the proven history of shifting paradigms. Possesses excellent time management and prioritization skills. Must possess good organizational skills, attention to detail, sound business judgment and excellent written/verbal communication skills. Ability to work well with others in fast paced, dynamic environment, execute under deadline pressures and with multiple priorities, and/or multiple complex situations daily. Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment yet have the ability to be aggressive in execution and undaunted by challenges.
Careers and Benefits
To learn more about Smithfield's benefits, visit smithfieldfoods.com/careerbenefits.
PEOPLE MATTER More than 63,000 employees globally drive our success. We strive to create a fair, ethical and rewarding work environment. GROWTH & DEVELOPMENT Working at Smithfield isn't just a job - it's the foundation for a lifelong career with training designed to help you advance professionally. BENEFITS Our people matter. That's why we offer excellent, comprehensive benefits packages to our full-time employees. SUSTAINABILITY PLEDGE Sustainability is ingrained in our culture and guides how we operate. We believe in innovating for the future.
About Smithfield Foods
Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. With more than 60,000 jobs globally, we are dedicated to producing "Good food. Responsibly " and serve as one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in our U.S. company-owned operations and reduce GHG emissions 30 percent across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield , Eckrich and Nathan's Famous , among many others. For more information, visit www.smithfieldfoods.com, and connect with us on Facebook, Twitter, LinkedIn and Instagram.
EEO/AA Information
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.
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