Research Summary. We analyzed 9,310 information technology manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Beech Valley Solutions and Ernst & Young. Here are the key facts about information technology manager resumes to help you get the job:

  • The average information technology manager resume is 643 words long
  • The average information technology manager resume is 1.4 pages long based on 450 words per page.
  • Customer service is the most common skill found on an information technology manager resume. It appears on 11.9% of resumes.
After learning about how to write a professional information technology manager resume, you can make sure your resume checks all the boxes with our resume builder.


Information Technology Manager Resume Example

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Zippia allows you to choose from different easy-to-use Information Technology Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Information Technology Manager Resume

What Should Be Included In An Information Technology Manager Resume


1. Add Contact Information To Your Information Technology Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Manager Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 |
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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Information Technology Manager Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
Monroe College Bronxville, NY
Information Technology Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Western Washington University Bellingham, WA

3. Next, Create An Information Technology Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Information Technology Manager Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Database Skills

    A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

  • SAN Skills

    SAN abbreviation for storage area network is a computer network that provides storage access.

  • Disaster Recovery Skills

    The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

  • Technical Support Skills

    Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

  • ERP Skills

    Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Top Skills for an Information Technology Manager
  • Customer Service, 11.9%
  • Project Management, 9.2%
  • Database, 4.3%
  • Network Infrastructure, 4.0%
  • SAN, 2.8%
  • Other Skills, 67.8%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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4. List Your Information Technology Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1
Systems Administrator
Lockheed Martin
  • Maintained MS Access personal database used by upper management.
  • Troubleshooted ground systems hardware and software problems and anomalous spacecraft conditions.
  • Developed Rational Crystal Reports from Clear Quest database.
  • Engaged service and product venders (i.e AT&T & Verizon) in order to troubleshoot region-wide network outages.
  • Maintained database files to all required test support systems.

Work History Example # 2
Information Technology Consultant
United Continental Holdings
  • Evaluated file layouts for data mapping for a nightly feed of demographic data.
  • Managed asset database updates to ensure accuracy.
  • Created Software Groups in SCCM 2012 for Specific Products, Classifications for Windows 7 and Scheduled deployments.
  • Documented as-is and to-be business processes via flowcharts and similar tools; develop pros and cons for change.
  • Included Cisco Unity and CER setup for all four locations.

Work History Example # 3
Information Technology Internship
  • Performed routine maintenance on various systems including initial system setup, hardware installation, hard drive archival, and software installation.
  • Processed and closed above average number of FOIA requests and appeals 108 out of 384 closed cases.
  • Provided technical documentation and networking support for Intranet, Internet, UNIX and Mac X-Server.
  • Published SSL certificates for webpages, setup bindings, NAT table troubleshooting..
  • Trained employees on newly created products Map-Land and Capture Professional v.5 to ensure they were comfortable with software.

Work History Example # 4
Technical Support Specialist
Deutsche Bank
  • Developed Unix shell scripts and PL/SQL procedures to transfer data across databases.
  • Collaborated across the enterprise with cross-functional leadership to provide comprehensive solutions and assessments to risk needs and challenges.
  • Performed installation, maintenance, and troubleshooting of IT systems and hardware based on client needs.
  • Designed an LDAP single sign-on solution in a Linux / Windows environment with 389 Directory Server.
  • Developed domain strategy and roll out for all workstations, laptops, & printers with TCP/IP.Configure laptops with WI-FI technology.


5. Highlight Your Information Technology Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology manager resume:

  1. IT Information Library Foundations Certification (ITIL)
  2. Project Management Professional (PMP)
  3. Certified Information Technology Professional (CITP)
  4. ITIL Foundation
  5. Certified Information Systems Auditor (CISA)
  6. Management Consultant Professional (MCP)
  7. Master Project Manager (MPM)
  8. Certified Manager Certification (CM)
  9. Certified Information Systems Security Professional - Architecture (CISSP)
  10. Cisco Certified Network Associate (CCNA)


6. Finally, Add a Information Technology Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Professional Information Technology Manager Resume example

Five Key Resume Tips For Writing An Information Technology Manager Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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