12 Information Technology Manager Resume Examples

Five Key Resume Tips For Writing An Information Technology Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Information Technology Manager Resume templates

Zippia allows you to choose from different easy-to-use Information Technology Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Information Technology Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Heather Hill
Information Technology Manager
Contact Information
Armonk, NY
(530) 555-1670
hhill@example.com
Skills
  • PMO
  • Cics
  • Healthcare
  • Information Technology
  • Cloud
  • API
  • Procedures
  • Computer System
  • Pl/Sql
  • JCL
 
 
Employment History
Information Technology Manager2017 - Present
IBM
Armonk, NY
  • Served as the Lead Database Administrator for the implementation of a data warehouse project for General Motors Corporation.
  • Develop hardware & software technology refresh solutions across multiple data centers.
Consultant2016 - 2017
Deloitte
Bronxville, NY
  • Worked on the Project Management/Data Analyst team developing & executing quick and innovative solutions to address client needs and issues.
  • Documented, analyzed and designed the User Interface (UI) for Kentucky Dept.
  • Served as an interim information security manager responsible for managing client staff throughout solution deployment and implementation across the enterprise.
  • Created complex input parameters using stored procedures.
Software Engineer2011 - 2016
IBM
Bronxville, NY
  • Worked on installing and administration of the application on the Linux servers.
  • Manage the closure of all technical issues throughout the product development cycle.
  • Reported weekly status for QA team progress on test case writing and case execution.
Programmer Analyst2009 - 2011
Toys R Us
Bronxville, NY
  • Worked with MS Visio to create detail workflow diagrams.
  • Coded in C, COBOL, SAS.
  • Worked with vendors to resolve any issues with proprietary hardware and software.
  • Led process design for Accounts Payable visual document management system.
Education
Bachelor's Degree of Business2006 - 2009
Monroe College
Bronxville, NY
 
 
Christopher Walker
Information Technology Manager
Contact Info
New York, NY
(900) 555-7846
cwalker@example.com
Skills
Network Solutions
Verizon
Information Technology
SAN
CRM
Active Directory
ISO
Itsm
Backup
Hardware
Employment History
Information Technology Manager2018 - Present
Capital OneNew York, NY
  • Facilitated platform project management and vendor relationship management for multiple projects.
  • Initiated elastic cloud strategies for dynamic capacity, improved infrastructure efficiencies and customer experience.
Network Engineer2013 - 2018
IBMBoulder, CO
  • Utilized VM Ware for efficient capture, testing, and OS rebuild methodology.
  • Coordinate the physical installation and removal of routers, switchers and other network communication devices within Oracle data center networks.
  • Developed auto deployment on Linux and Windows systems with Vagrant and Puppet.
Technical Support Specialist2012 - 2013
IBMBoulder, CO
  • Worked with OS/2, Communication Manager, LAN Manager, and many types of OEM hardware and software using OS/2.
  • Used Windows 2000 Application Loader 2.0 to run SMS packaged scripts; Installed SP3 - SP4 software.
Information Technology Assistant (Part-Time)2010 - 2012
Macy'sBellingham, WA
  • Provided help-desk support by creating using WISE for end users.
  • Managed internal company email software Linux programming to include making and changing file directories, installing programs via terminal command prompt.
  • Performed maintenance on all computer hardware and conducted routine inspections for over $250k of studio laboratory equipment
  • Assist with troubleshooting of school computer system and installing programs to educate children in grade level learning.
Education
Bachelor's Degree of Business2009 - 2012
Western Washington UniversityBellingham, WA
 
 
James Weaver
Information Technology Manager
McLean, VA
(300) 555-4671
jweaver@example.com
Experience
Information Technology Manager2018 - Present
Capital OneMcLean, VA
  • Practice Lead for 90 Project Managers Created monthly PMO financials and resource allocations reports.
  • Developed an enterprise-level ITIL reporting suite utilizing Teradata SQL and Tableau.
Information Technology Consultant2017 - 2018
CACI InternationalCollege Park, MD
  • Project Management for software and physical hardware system upgrades, relocations.
  • Use of computer system (SRS) to investigate whether or not injuries were work related.
  • Migrated Windows XPVista to Windows 7 using Microsoft Deployment Toolkit and User State Migration Tool.
  • Designed Oracle database schema to support customer missions.
Systems Administrator2016 - 2017
General DynamicsCollege Park, MD
  • Network infrastructure mainly consists of Cisco 3700 and 6500 series distribution and core switches.
  • Mount routers and switches in racks; patching, labeling and documentation.
  • Administered and monitored two disaster recovery architectures for multiple data centers, including hot site for mission critical applications.
  • Create user and admin privilege accounts in Linux and Windows 2008.
Network Administrator2013 - 2015
Cisco SystemsChapel Hill, NC
  • Installed, Managed and Deployed application server Websphere, JBoss on Sun Solaris and Linux.
  • Worked simultaneously at 2 ISP accounts with Cisco CRS-1, ASR9K and/or 7600 series routers.
  • Led Cisco advanced services delivery and VoIP solution deployment over 15 Comcast Digital Voice markets.
  • Provided Tier 1 support for Cisco Enterprise routers, switches and firewalls (ASAs and PIXs).
Skills
Tcp/IpRoutersMacSupport ServicesBackupInformation SecurityInformation TechnologySdlcData WarehouseCustomer Service
Education
Master's Degree In Computer Science2015 - 2016
University of Maryland - College ParkCollege Park, MD
Bachelor's Degree In Mathematics2010 - 2013
University of North Carolina at Chapel HillChapel Hill, NC
 
 
Jennifer Johnson
Information Technology Manager
Employment History
Information Technology Manager2018 - Present
General MotorsWarren, MI
  • Experienced in Microsoft Windows NT3.51/4.0, Windows 2000/2003 Network Operating Systems, MS Exchange 2000/2003, Novell Netware, and UNIX.
  • Produced various asset management reports, spreadsheets and charts.
  • Provide project management for IT security tool deployments globally.
  • Administered VPN connections at 7 different locations using remote assistance software.
Manager2016 - 2018
Northrop GrummanSan Diego, CA
  • Exceeded sales goals 4 years consecutively, resulting in selection to president s club and incentive sales trips.
  • Oversee day-to-day operations of the concession stands
  • Project management for Windows Live for mobile website and updates of products and services for 40 global markets.
Engineer2008 - 2016
Northrop GrummanSan Diego, CA
  • Supported verification testing of system components, trouble-shot and identified software, hardware, and network failures.
  • Developed tests to verify Radar system modes requirements are met during system hardware integration.
  • Administrated Telelogic DOORS database to manage requirements for large classified project.
  • Maintained and developed all 3-D CAD Models and released all Prototype and Flight drawings.
  • Designed and released embedded [ ] hardware to fulfill marketing request for development providing expected sales revenues exceeding $1.5 million/year.
Systems Engineer2007 - 2008
Applied MaterialsSan Jose, CA
  • Document and create an Architecture design of the NetScaler infrastructure.
  • Experience in Installing KVM with a new RedHat Enterprise Linux Installation.
  • Maintain the SAN storage on the file servers to ensure optimal space utilization.3.
  • Provide end-user and Executive support in a Windows XP/Office 2003 environment.
Education
Bachelor's Degree In Electrical Engineering2004 - 2007
San Jose State UniversitySan Jose, CA
 
 
Contact Information
Warren, MI
(490) 555-7928
jjohnson@example.com
Skills
Customer Service
Sigma
Store Management
Company Standards
Control Systems
LAN
Infrastructure
Sales Floor
Communication
Voip
 
 
Henry Wells
Information Technology Manager
Atlanta, GA
(420) 555-6752
hwells@example.com
Skills
Technical AssistanceTrouble ShootingInformation TechnologyHRLinuxPrintersSystem AdministrationWord ProcessingVoipIIS
 
 
Employment History
Information Technology Manager2011 - Present
VerizonAtlanta, GA
  • Manage OS/2 print servers, DHCP, DNS and WINS.
  • Identified root cause analysis and detail documentation procedures to support systems and process requirements.
Senior System Administrator2010 - 2011
VerizonAtlanta, GA
  • Optimized the Cassandra cluster by making changes in Cassandra properties and Linux(Red Hat) OS configurations.
  • Conducted unix systems training for Solaris to junior administrators and assisted team members in resolving problem tickets and documenting the solutions.
  • Provide primary support during releases by making any and all necessary database changes and troubleshooting issues if/when they arise.
  • Experience with webserver configuration like Apache & Weblogic on both Linux & UNIX.
Technical Support Specialist2004 - 2010
VerizonAtlanta, GA
  • Administered and coordinated the day-to-day functioning of monitoring, managing assigned network servers, and hardware dynamic reconfiguring.
  • Integrated internal network via coax, Ethernet and or internal telephone wires.
  • Installed printers, scanners and fax to network for multiple users.
  • Provided third and fourth tier application support on a 24x7 on-call rotation.
Computer Consultant1994 - 2004
Volt Information SciencesDavis, CA
  • Install and troubleshoot hardware & software malfunctions while providing a fix for such problems.
  • Out branch contracted with hospitals all over the provinces of Ontario and Quebec to setup data interfaces.
  • Provide training and support to customers of hardware, applications, and web base applications.
Education
Bachelor's Degree of Computer Science1991 - 1994
University of California - DavisDavis, CA
 
 
Heather Hill
Information Technology Manager
Contact Information
Armonk, NY
(530) 555-1670
hhill@example.com
Skills
  • PMO
  • Cics
  • Healthcare
  • Information Technology
  • Cloud
  • API
  • Procedures
  • Computer System
  • Pl/Sql
  • JCL
 
 
Employment History
Information Technology Manager2017 - Present
IBM
Armonk, NY
  • Served as the Lead Database Administrator for the implementation of a data warehouse project for General Motors Corporation.
  • Develop hardware & software technology refresh solutions across multiple data centers.
Consultant2016 - 2017
Deloitte
Bronxville, NY
  • Worked on the Project Management/Data Analyst team developing & executing quick and innovative solutions to address client needs and issues.
  • Documented, analyzed and designed the User Interface (UI) for Kentucky Dept.
  • Served as an interim information security manager responsible for managing client staff throughout solution deployment and implementation across the enterprise.
  • Created complex input parameters using stored procedures.
Software Engineer2011 - 2016
IBM
Bronxville, NY
  • Worked on installing and administration of the application on the Linux servers.
  • Manage the closure of all technical issues throughout the product development cycle.
  • Reported weekly status for QA team progress on test case writing and case execution.
Programmer Analyst2009 - 2011
Toys R Us
Bronxville, NY
  • Worked with MS Visio to create detail workflow diagrams.
  • Coded in C, COBOL, SAS.
  • Worked with vendors to resolve any issues with proprietary hardware and software.
  • Led process design for Accounts Payable visual document management system.
Education
Bachelor's Degree of Business2006 - 2009
Monroe College
Bronxville, NY
 
 
Christopher Walker
Information Technology Manager
Contact Info
New York, NY
(900) 555-7846
cwalker@example.com
Skills
Network Solutions
Verizon
Information Technology
SAN
CRM
Active Directory
ISO
Itsm
Backup
Hardware
Employment History
Information Technology Manager2018 - Present
Capital OneNew York, NY
  • Facilitated platform project management and vendor relationship management for multiple projects.
  • Initiated elastic cloud strategies for dynamic capacity, improved infrastructure efficiencies and customer experience.
Network Engineer2013 - 2018
IBMBoulder, CO
  • Utilized VM Ware for efficient capture, testing, and OS rebuild methodology.
  • Coordinate the physical installation and removal of routers, switchers and other network communication devices within Oracle data center networks.
  • Developed auto deployment on Linux and Windows systems with Vagrant and Puppet.
Technical Support Specialist2012 - 2013
IBMBoulder, CO
  • Worked with OS/2, Communication Manager, LAN Manager, and many types of OEM hardware and software using OS/2.
  • Used Windows 2000 Application Loader 2.0 to run SMS packaged scripts; Installed SP3 - SP4 software.
Information Technology Assistant (Part-Time)2010 - 2012
Macy'sBellingham, WA
  • Provided help-desk support by creating using WISE for end users.
  • Managed internal company email software Linux programming to include making and changing file directories, installing programs via terminal command prompt.
  • Performed maintenance on all computer hardware and conducted routine inspections for over $250k of studio laboratory equipment
  • Assist with troubleshooting of school computer system and installing programs to educate children in grade level learning.
Education
Bachelor's Degree of Business2009 - 2012
Western Washington UniversityBellingham, WA
 

What Should Be Included In An Information Technology Manager Resume

1

1. Add Contact Information To Your Information Technology Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Information Technology Manager Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Information Technology Manager Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
Monroe College Bronxville, NY
Information Technology Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
Western Washington University Bellingham, WA
3

3. Next, Create An Information Technology Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Information Technology Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Information Technology Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Systems Administrator
Lockheed Martin
  • Maintained MS Access personal database used by upper management.
  • Troubleshooted ground systems hardware and software problems and anomalous spacecraft conditions.
  • Developed Rational Crystal Reports from Clear Quest database.
  • Engaged service and product venders (i.e AT&T & Verizon) in order to troubleshoot region-wide network outages.
  • Maintained database files to all required test support systems.

Work History Example # 2
Information Technology Consultant
United Continental Holdings
  • Evaluated file layouts for data mapping for a nightly feed of demographic data.
  • Managed asset database updates to ensure accuracy.
  • Created Software Groups in SCCM 2012 for Specific Products, Classifications for Windows 7 and Scheduled deployments.
  • Documented as-is and to-be business processes via flowcharts and similar tools; develop pros and cons for change.
  • Included Cisco Unity and CER setup for all four locations.

Work History Example # 3
Information Technology Internship
USDA
  • Performed routine maintenance on various systems including initial system setup, hardware installation, hard drive archival, and software installation.
  • Processed and closed above average number of FOIA requests and appeals 108 out of 384 closed cases.
  • Provided technical documentation and networking support for Intranet, Internet, UNIX and Mac X-Server.
  • Published SSL certificates for webpages, setup bindings, NAT table troubleshooting..
  • Trained employees on newly created products Map-Land and Capture Professional v.5 to ensure they were comfortable with software.

Work History Example # 4
Technical Support Specialist
Deutsche Bank
  • Developed Unix shell scripts and PL/SQL procedures to transfer data across databases.
  • Collaborated across the enterprise with cross-functional leadership to provide comprehensive solutions and assessments to risk needs and challenges.
  • Performed installation, maintenance, and troubleshooting of IT systems and hardware based on client needs.
  • Designed an LDAP single sign-on solution in a Linux / Windows environment with 389 Directory Server.
  • Developed domain strategy and roll out for all workstations, laptops, & printers with TCP/IP.Configure laptops with WI-FI technology.

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5

5. Highlight Your Information Technology Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your information technology manager resume:

  1. IT Information Library Foundations Certification (ITIL)
  2. Project Management Professional (PMP)
  3. Certified Information Technology Professional (CITP)
  4. ITIL Foundation
  5. Certified Information Systems Auditor (CISA)
  6. Management Consultant Professional (MCP)
  7. Master Project Manager (MPM)
  8. Certified Manager Certification (CM)
  9. Certified Information Systems Security Professional - Architecture (CISSP)
  10. Cisco Certified Network Associate (CCNA)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021