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Manager- IT Enterprise Analytics
Midland States Bank 4.0
Information technology manager job in Saint Charles, MO
Manager- IT Enterprise Analytics Time Type: Full time At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions.
For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we're unlike any other bank.
And you'd be right."
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Salary Range: $105,000-$145,000
Position Summary
This position leads Midland States Bank's enterprise-wide analytics program, transforming data into actionable insights that drive growth, efficiency, and innovation across all business lines. The Manager - IT Enterprise Analytics combines strategic vision, technical expertise, and people leadership to advance the Bank's analytics capabilities from traditional reporting to predictive, automated, and insight-driven decision support. This role partners with business and technology leaders to shape the Bank's data strategy, foster a data-informed culture, and deliver analytics products that support organizational growth.
Primary Accountabilities
People
Lead, coach, and develop a high-performing analytics team focused on curiosity, accountability, and continuous improvement.
Foster a culture of collaboration, innovation, and customer focus within the analytics organization.
Create clear career paths and mentor emerging talent to strengthen enterprise analytics capabilities.
Identifies high-potential employees for advanced training and career development opportunities.
Analytics Initiatives and Engagement
Define and execute the enterprise analytics roadmap, ensuring alignment with corporate strategy and business priorities.
Oversee the development and delivery of dashboards, reports, and self-service data products using Power BI and related tools.
Standardize and automate analytics processes to drive scalability and efficiency.
Collaborate with business leaders across lines (Commercial, Retail, Wealth, Mortgage, Operations, Marketing, Finance, Risk) to co-own KPIs and ensure analytics supports performance goals.
Data Products, Modernization & Innovation
Lead the transition from traditional reporting to data product ownership, emphasizing usability, accessibility, and business impact.
Lead adoption of modern data platforms (cloud, APIs, data marts, distributed analytics) in collaboration with IT and data engineering.
Introduce advanced analytics capabilities including AI/ML, LLMs, and predictive modeling to proactively identify opportunities and risks.
Champion automation and AI-driven tools to enhance decision speed and accuracy.
Data Governance & Compliance
Co-chair enterprise data governance, ensuring data integrity, security, and compliance with BSA, OCC, FDIC, FRB, etc. regulations.
Establish best practices for data quality, metadata management, and standardized definitions across systems and dashboards.
Maintain high ethical standards in handling sensitive data and ensure compliance with all regulatory requirements.
Culture & Business Partnership
Promote data literacy and self-service enablement across the organization, empowering teams to make informed, data-driven decisions.
Serve as a trusted advisor and thought partner to senior executives, helping translate complex analytics into actionable business strategies.
Actively collaborate across departments to create alignment, transparency, and shared accountability for performance outcomes.
Other
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.
Position Qualifications
Education & Experience:
Bachelor's Degree in Computer Science, Information Systems, Business Analytics, or related field. Master's degree preferred.
7+ years of experience in analytics, business intelligence, or data science, with a proven ability to lead enterprise analytics initiatives.
Minimum of 3 years of experience leading teams with demonstrated success coaching and motivating team members.
Strong technical expertise with Power BI, data modeling, and SQL; familiarity with cloud data platforms (e.g., Snowflake, Databricks, Azure, or AWS).
Advanced skills in data visualization and the ability to convey complex information in an accessible format.
Experience integrating data across multiple systems (Salesforce, core banking, CRM, finance, and risk).
Deep understanding of analytics best practices and industry trends.
Working knowledge of AI, automation, and advanced analytics techniques preferred.
Track record of translating business strategy into measurable, data-backed outcomes.
Competencies
Business insight
Cultivates innovation
Drives results
Makes sound decisions
Being a brand champion
Collaborates
Communicates effectively
Customer focus
Being authentic
Emotional intelligence
Self-development
Being flexible and adaptable
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at ****************.
Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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$105k-145k yearly 2d ago
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Fighters Platform Systems Engineering Manager
Boeing 4.6
Information technology manager job in Saint Louis, MO
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing is hiring a Fighters Platform Systems Engineering Manager to join our team located in Berkeley, MO.
The Boeing Company is looking for a Platform Systems Engineering Manager to join the expanding Fighters Platform System organization, leading a team responsible for an air vehicle subsystem on the F-15 Eagle, F/A-18 Super Hornet, and other Air Dominance Platforms. As an Engineering Manager, you will lead the team as it develops new capability through non-recurring engineering as well as supporting production and customer's fleet through sustaining engineering. This position reports to the Fighters Platform Systems organization located in the Air Dominance division of Boeing Defense Systems in Berkeley, MO.
Why Join Us?
Impactful Work: Be part of a team that plays a crucial role in ensuring the safety and security of our nation. Your work will directly contribute to the development of advanced military capabilities.
Innovative Environment: Collaborate with a diverse group of talented professionals who are dedicated to pushing the boundaries of technology and engineering excellence.
Career Growth: We are committed to your professional development. Benefit from mentorship opportunities, tuition reimbursement program, and a culture that encourages continuous learning and innovation.
Position Responsibilities:
Manages and develops employees performing engineering and technical activities.
Provides technical management and leads process improvements.
Provides oversight and approval of technical approaches, products and processes.
Identify training requirements and assure opportunities are available to support the team's development.
Helps team execute project and process plans.
Work closely with other engineering managers and program managers to identify staffing requirements and execute hiring process to meet demand.
Implements policies and procedures.
Sets operational goals.
Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
Support reviews for design, analyses, simulations and component / system testing, and presentations to ensure delivery of products that meet or exceed customer requirements and expectations.
Support troubleshooting of delivered product operational / service anomalies and incidents.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position requires the ability to obtain a US Secret Security Clearance for which the US Government requires US Citizenship.
An interim and/or final U.S. Secret Clearance Post-Start is required.
Basic Qualifications (Required Skills/Experience):
Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry
9+ years of work-related experience with a bachelor's or 7+ years of work-related experience with Masters or 4+ years with a PhD
5+ years of experience in an engineering related role.
3+ years of experience in aircraft design/analysis role.
Preferred Qualifications (Desired Skills/Experience):
Active Secret Clearance
10+ years of full-time aerospace industry experience within air vehicle subsystems engineering.
1+ years of formal management experience.
Experience with Project Management and Earned Value Management.
Experience in Aircraft Certification.
Experience in talent development and talent acquisition, as well as staffing forecasting.
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Typical Education/Experience:
Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), computer science, engineering data science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience or non-US equivalent qualifications. In the USA, ABET accreditation is the preferred, although not required, accreditation standard.
Relocation:
This position offers relocation based on candidate eligibility.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level Manager: $141,100 - $190,000
Boeing offers the best benefits in Aerospace:
Boeing offers a comprehensive benefits package including generous Paid Time Off (PTO), flexible work environment, paid parental leave, 401k matching, extremely generous tuition assistance for earning advanced degrees, and paid medical leave programs.
Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with Immediate 100% vesting
Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Applications for this position will be accepted until Jan. 25, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
$141.1k-190k yearly 1d ago
Information Technology Governance Manager
Alrek Business Solutions Inc.
Information technology manager job in Southaven, MS
Strong Governance and Accountability; Confirms IT practices align with internal policies, governance, and regulatory expectations
Legal and Regulatory Risk Reduction, identifies gaps in compliance with laws and regulations (e.g., data protection, cybersecurity, State and Federal rules), Helps prevent fines, sanctions, litigation and federal enforcement action from Department of Labor, Ensure IT controls support legal obligations such as data retention, and breach notifications
Improves Policy Effectiveness; Evaluates whether IT policies, legally sound Up to date with current state and federal laws and standards, properly implemented and enforced Also highlights inconsistencies between written policies and actual IT practices
Better Decision Making for Leadership
Cost Savings, Avoidance and Mid to Long-Terms Efficiency
Clear, Actionable Roadmap; Delivers prioritized recommendation spanning: technical controls, Policy updates, Legal compliance, Help coordinate IT, Legal, compliance and risk teams effectively
Required Skills/Experience
Technical and Domain expertise, Deep knowledge in IT, Finance, HR management, Ability to Analyze complex problems and design practical yet simple solution, Industry best practices and regulatory awareness, Knowledge of Mississippi public sector IT practices and landscape
Analytical and Problem-Solving Skills
Client and Stakeholder Management
Project Management
Business and Commercial Skills
Preferred/Not Required
Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
experience, WebLogic experience helpful, etc.
Bachelor's or master's degree
10 +years working for large consulting company
10 + years delivering consulting or advisory services
5+ years working for any Mississippi state agency
10 + years working in an Oversight capacity
Experience working with the Department of Labor
$96k-143k yearly est. 19h ago
Maintenance Systems Manager
SK Food Group Inc. 4.4
Information technology manager job in Cleveland, TN
Hungry for a new career?
Imagine...working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having stimulating work experience are part of the same process.
We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a difference.
We are looking for a Maintenance Systems Manager at our newly built Cleveland, Tennessee facility that provides leadership and direction to the plant maintenance department. Responsible for plant maintenance including facilities, utilities and operations in order to successfully reduce downtime and assure peak plant efficiencies.
RESPONSIBILITIES:
Responsible for repair, maintenance, and installation of machines, tools, and equipment in manufacturing operations.
Eliminate all causes of failure and ensure full useful life in coordination with daily maintenance.
Schedule repair, maintenance, and installation of equipment to ensure continuous production operations.
Inspect operating machines and equipment for conformance with operational standards.
Review production, quality, and maintenance reports and statistics to plan and modify maintenance activities.
Utilize OEE tracking system to establish proactive strategy to reduce downtime.
Manage the activities based in OEE software package, by assigning owners within your department and assure completion.
Prepare and operate within established maintenance operating budget and monitor departmental expenditures.
Direct plant capital spend and projects to completion and coordinate with appropriate vendors.
Assist with planning and cost estimates for annual and longer term capital budgets.
Lead the Maintenance Systems team to include motivating, training, performance and development.
Responsible for all maintenance department metrics.
Lead, manage and direct all activities for Planned Maintenance Pillar.
Maintain complete equipment maintenance records and Preventative Maintenance (PM) schedules.
Assess and recommend Preventative Maintenance enhancements to new or existing PM schedules.
Direct all aspects of building operations including maintenance, repairs, and renovations.
Supervise the completion of work through review of reports, frequent site inspections and conferences with operations and vendors regarding electrical & plumbing equipment, HVAC systems, electric motors, ventilating fans, air conditioning and electrical control units.
Establish criteria for assessing the quality of work performed by associates and contractors.
Investigate the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met.
Promote safety throughout the entire maintenance organization.
Ensure building and equipment meet OSHA and State regulatory requirements.
Supervises the Maintenance Systems department. Provides indirect guidance to other departments and contractors, as necessary.
Other duties as assigned.
Regular and predictable attendance is an essential function of this position.
QUALIFICATIONS:
Bachelor's degree in Industrial Engineering or equivalent field, and at least eight years of related experience and/or training in a food or food related industry; or equivalent combination of education and experience. A minimum of five years of experience in food plant maintenance leadership role is preferred.
Professional Engineers license or Engineer-in-Training license is a plus.
Must be computer literate; experienced in using computer software applications such as CAD, Microsoft Excel, Word, PowerPoint, MS Project Management, etc.
Must have complete understanding of PLC and logic controls for high speed operating equipment.
Basic accounting knowledge preferred.
Ability to lead teams and achieve results through resources.
Broad knowledge & experience in project management & facilities administration with demonstrated ability to manage projects and personnel.
Ability to repair downed equipment in a fast-paced, time critical environment.
Ability to interact with all levels of the organization.
Excellent written and verbal communication skills along with superb time management and project scheduling skills.
Excellent administrative and follow up skills to achieve successful maintenance and repair programs.
Knowledge of local/state/federal environmental regulations
Must be willing to work shift schedules when applicable to support the needs of the business.
BENEFITS:
SK Food Group provides competitive salaries and a wide variety of benefits including programs that provide for your health and welfare, help you prepare for retirement and truly enable you to balance your work and family life.
Medical, Dental & Vision Insurance
Associate Bonus Programs
Family & Friends Referral Bonuses
DailyPay - Access Earned Pay Sooner
401k Retirement Plan with company match
Paid Time Off and Paid Holidays
Paid Parental Leave
Health & Dependent Care Flex Spending Accounts
Dependent scholarship opportunities
Educational Tuition Assistance
ABOUT US:
Established in 1943, the SK Food Group is a leader in the food manufacturing and wholesale food sales industry. We produce a complete line of products for many different market segments including retail, convenience stores, vending and the transportation industry. In addition, we pride ourselves on the sub-contract manufacturing and private labeling capabilities our company offers to customers throughout the United States. Please visit ************************** for more information.
$90k-120k yearly est. 19h ago
Chief Information Officer
Kansas City 4.1
Information technology manager job in Kansas City, MO
Chief Information Officer page is loaded## Chief Information Officerlocations: Kansas City Campustime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0002664## Job Type:Staff## Job Description:KCU is partnering with OMNI to conduct the search for Chief Information Officer.Formal interest is accepted using this link:Reporting to the CFO/COO, the Chief Information Officer (CIO) will serve as KCU's senior technology leader, providing strategic and operational direction across all areas of IT. This individual will develop a unified strategy that integrates information systems, artificial intelligence, academic computing, and distance learning initiatives to strengthen teaching, learning, and overall University operations. The CIO will be instrumental in identifying and implementing innovative solutions that support both new and established academic services throughout KCU.**Essential Duties and Responsibilities:*** Lead enterprise-wide digital transformation and artificial intelligence initiatives that enhance academic and administrative performance.* Oversee all aspects of IT infrastructure, systems architecture, applications, and service delivery.* Ensure strong cybersecurity practices and governance across the University.* Align IT strategy with institutional priorities through collaboration with senior leadership, faculty, and staff.* Direct budgeting, performance measurement, and continuous improvement efforts within the IT division.* Build, develop, and retain a high-performing, service-oriented IT team.* Assess emerging technologies and implement innovative solutions to advance KCU's mission and long-term goals.**Qualifications:*** Bachelor's degree in Computer Science, ManagementInformation Systems, or a related field; Master's degree preferred.* Minimum of 10 years of progressive IT leadership experience, ideally in higher education.* Demonstrated experience implementing high-impact AI and digital transformation initiatives.* Proven expertise in cybersecurity and enterprise-level systems management (Workday experience a plus).* Strong record of strategic planning, systems integration, and operational excellence in complex organizations.* Exceptional communication and leadership skills, with the ability to convey complex ideas clearly to both technical and non-technical audiences, including Executive leadership and the Board of Trustees.* Experience managing large-scale technology projects and leading teams through organizational change.**Equal Opportunity Employer**KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.**Annual Security Report**KCU is committed to providing a safe campus for students, faculty, and staff. Our lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.**Thank you for your interest in a career at KCU!**future opportunities that match your qualifications become available.
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$54k-100k yearly est. 2d ago
Executive IT Strategy & Transformation Partner
Gartner 4.7
Information technology manager job in California, MO
A leading consulting firm in California is seeking a Managing Partner to advise clients at a strategic level on technology's role in business outcomes. Successful candidates will have experience in management consultancy, demonstrate leadership, and possess an advanced degree. The role offers competitive compensation, including a base salary of $184,000 - $248,000 and various benefits, with a hybrid work model.
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$184k-248k yearly 3d ago
Application Support Manager, Information Technology
NISA Investment Advisors, LLC
Information technology manager job in Clayton, MO
NISA Investment Advisors, LLC (NISA) offers customized investment solutions for tax-exempt and taxable institutional clients. NISA manages over $298 billion in fixed-income and equity securities and over $172 billion in derivative notional value. We seek bright, motivated individuals who can contribute to our growing team of professionals. Candidates with a high degree of independent thinking, strong analytical and quantitative skills, and team-playing abilities are encouraged to apply.
Responsibilities
The Application Support Manager leads the team responsible for ensuring the stability and performance of critical business applications and processes. This role is pivotal in managing production support, driving root cause analysis, and improving our support processes to enhance operational efficiency. You will work closely with cross-functional teams to deliver high-quality support and continuous improvement initiatives.
Lead and mentor a team of Support Analysts, fostering a culture of collaboration and accountability
Oversee escalated production support issues, ensuring timely resolution and minimal business disruption
Organize incident response as needed and communicate status to multiple stakeholders
Drive root cause analysis and implement strategies to reduce recurring issues
Collaborate with business stakeholders to analyze use cases and design workflow and integration solutions
Ensure accurate and up-to-date internal documentation and runbooks for support processes
Provide performance metrics, trend analysis, and management reporting
Manage on-call rotation schedules and provide leadership during critical incidents
Act as an escalation point for complex or high-priority incidents, coordinating responses across teams
Maintain compliance with IT policies, security standards, and regulatory requirements
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, or related field
5+ years of IT experience, including at least 2 years in a leadership role
Experience managing IT support teams
Excellent problem solving and troubleshooting skills
Proficient knowledge of relational databases and SQL
Strong written and verbal communication skills with the ability to interact and correspond with internal clients and business teams
Motivated self-starter with the ability to learn new skills rapidly
Demonstrated ability to be flexible with changing priorities and requirements
Ability to manage multiple tasks and deadlines
Familiarity with runbook-oriented support and creating/maintaining knowledge documentation
Working knowledge of basic financial instruments and markets preferred. Previous professional experience in the financial services sector is a plus
NISA's culture encourages collaboration and innovation. We seek self-motivated, intellectually curious individuals willing to push themselves and others in an environment that celebrates fresh thinking. We equip employees with the resources needed to excel and we encourage personal development. NISA is dedicated to internally cultivating and rewarding talent. Employees at NISA are provided with a wide range of benefits, including health, dental, vision and life insurance options, paid time off, a competitive retirement plan, onsite cafeteria, fitness center, a health and wellness program and an educational assistance program.
NISA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$84k-119k yearly est. 2d ago
Senior Technical Operations Validation Specialist
Usantibiotics
Information technology manager job in Bristol, TN
The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation.
ROLES & RESPONSIBILITIES:
Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems.
Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.).
Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ).
Configure and test software such as Quality Control Laboratory InformationManagement System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems.
Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests.
Studies chemical compounds and uses research to support the development of products or processes.
Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry.
Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed.
Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested.
Assists with evaluation and implementation and validation of identified software for new applications or for replacement.
Perform other ancillary data management tasks and support performance of any system interfaces as needed.
Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action.
Set up/ modify product specfications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved).
Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance.
Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc.
Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans.
Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial.
Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources.
Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
BS/BA degree in a STEM field; MS or Ph.D. preferred
Experience writing validation protocols covering a range of areas relevant to pharmaceutical manufacturing (minimum 5 years)
Experience with database management and computer coding, LIMS, or other related software systems and analytical experience in pharmaceutical industry preferred or related technical scientific work experience
Experience with analytical techniques, test methodology, method development, method validation calibration and reporting for data integrity in a CGMP/FDA regulated industry.
Knowledge of pharmaceutical solid oral dosage form manufacturing processes
Strong knowledge of current Good Manufacturing Practices
KNOWLEDGE, SKILLS, AND ABILITIES:
Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment
Problem solving skills
Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products
Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications
Strong computer skills, including word processing, spreadsheets, and application software
ACCOUNTABILITY:
Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability.
Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others.
Appropriate interpersonal (team work) and leadership skills.
Strong verbal communication skills and technical writing skills.
Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action.
Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation.
Ability to work in a multi-disciplinary team environment and support objectives of the site organization.
Demonstrated ability to make good decisions and function independently.
COMPLEXITY:
Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions.
Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working.
Must be able to multitask and manage multiple projects per established priorities.
Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers.
Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems.
Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement.
Ability to assess product formulations for content and quality when any potential risk assessments may be indicated.
REQUIRED KNOWLEDGE:
Laboratory testing of pharmaceuticals
Pharmaceutical manufacturing processes and procedures
Computerized systems
cGMPs, including post-marketing requirements (e.g., pharmacovigilance)
TRAVEL REQUIREMENTS & WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
$58k-77k yearly est. 4d ago
IT Operations Center Analyst
Medasource 4.2
Information technology manager job in Nashville, TN
ITOC Analyst - Operations Center
Our client is seeking a ITOC Analyst to join their Data Center Operations team on a contract basis. This role serves as the front line of support for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure. The ideal candidate is hands-on, detail-oriented, and comfortable working in a 24/7 operations environment supporting both facility and IT infrastructure systems.
Key Responsibilities
Monitor and support data center physical facilities, including power, cooling, and environmental systems
Perform hardware and server deployment, replacement, and troubleshooting
Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure
Troubleshoot and resolve issues related to electrical and mechanical equipment
Support and maintain network infrastructure, including cabling, racks, and patching
Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow
Document work performed and escalate issues appropriately to engineering or facilities teams
Adhere to operational procedures, safety standards, and change management processes
Required Qualifications
Experience working in a data center, NOC, or critical facilities environment
Hands-on experience with server hardware, rack/stack, cabling, and break/fix
Working knowledge of electrical and mechanical systems in a data center setting
Ability to follow runbooks, procedures, and safety protocols
Comfortable working shifts, on-call rotations, or non-standard hours if required
Preferred Qualifications
Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.)
Familiarity with monitoring tools, ticketing systems, or CMDBs
Basic understanding of networking concepts (switches, patch panels, fiber/copper)
Certifications such as CompTIA A+, Network+, or data center-related training (nice to have, not required)
$68k-89k yearly est. 19h ago
Principal Technical Program Manager
Oracle 4.6
Information technology manager job in Little Rock, AR
We're seeking a strategic and execution oriented Principal Program Manager to lead cross-functional initiatives supporting the growth and execution of our GPU and Generative AI business. In this role, you will work at the intersection of infrastructure, planning, supply chain, product development, and sales, driving complex programs from concept through delivery to enable scale, performance, and delivery of our next-generation GPU and AI platforms. You will partner closely with engineering, product, and business leaders to define priorities, remove blockers, manage risks, and deliver business-critical outcomes in a fast-paced, high-visibility environment. Your ability to influence without authority and drive alignment across technical and non-technical teams is essential.
**Responsibilities**
**Required Qualifications:**
+ **Bachelor's degree in Business Administration, Supply Chain Management, Engineering or related fields**
+ **6+ years of experience** in program management, planning, product management, or engineering leadership roles in the tech industry.
+ **Proven experience managing complex, cross-functional programs**
+ Demonstrated success in driving **end-to-end program execution** , from planning and requirements through delivery and iteration.
+ **Exceptional communication and stakeholder management skills** , with the ability to influence technical and business leaders across levels.
+ Ability to manage **multiple high-impact initiatives simultaneously** , with strong organizational skills and attention to detail.
+ Comfort working in **high-growth or ambiguous environments** , with a proactive, solution-oriented mindset.
+ Demonstrate excellent analytical skills and meet deadlines with a strong desire to execute tasks with quality and a sense of urgency.
+ Ability to both dive deep into data and synthesize findings and insights for exec level communication
+ Expert in Excel data analytics to drive action and outcome
+ Experienced in working with VPs and Executives
**Preferred Qualifications:**
+ Previous in areas such as GPU hardware, supply chain, or cloud infrastructure
+ Thrive in ambiguity and ability to make high judgement decisions from ambiguous context.
+ Ability to translate large amounts of data into useful information and draw conclusions.
+ Maintain key operational metrics that measure demand planning performance driving continuous improvement.
+ Experience with building and improving business processes.
+ Ability to work with technical and non-technical business owners to overcome obstacles and deliver results.
+ 7+ years' experience with Microsoft office (PowerPoint, Excel, Word, Outlook, Access).
+ Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences.
+ Ability to meet tight deadlines and prioritize workloads.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$61k-88k yearly est. 3d ago
MEP Project Manager - Systems & Equipment Innovations (SEI)
Clayco 4.4
Information technology manager job in Saint Louis, MO
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
About Clayco Systems and Equipment Innovations (SEI)
As part of our integrated service offerings, Clayco's Systems and Equipment Innovations (SEI) offers a turnkey solution to execute complex building systems and process systems. Clayco SEI provides preconstruction, design, purchasing, and installation of mechanical, electrical, and process scopes of work.
The Role We Want You For
As an MEP Project Manager with SEI, you will be responsible for overseeing the mechanical, electrical, process (MEP), and associated construction scopes for Clayco projects. This includes the development of comprehensive MEP scope documents, the creation of MEP bid packages in the early stages of project planning, and leading subcontractor negotiations. This role will also involve providing leadership and guidance to both the design team and clients, ensuring effective document reviews, and addressing scope modifications during the construction phase. You'll serve as the key liaison between the original scope and any field adjustments that arise. Additionally, the MEP Project Manager will supervise and coordinate the efforts of mechanical, electrical, plumbing, fire protection, and elevator subcontractors on-site, ensuring the successful, on-time, and on-budget completion of projects. This includes ensuring that construction work aligns with the project drawings and specifications, maintaining high standards of quality, contract compliance, change management, and scheduling.
The Specifics of the Role
Plans, and specification analysis, MEP systems interrelationships, construction sequencing and project schedule.
Facilitate problem solving, as may arise, between MEP Subcontractors during construction.
Validate design issues related to MEP and suggest alternative solutions.
Manage the MEP submittals.
Oversee the logging and posting of all MEP changes and as-built information on field drawings.
Oversee the scope review, budgeting, and justification of MEP change work order.
Oversee quality control process of the installation of MEP work.
Work with Project management team to direct, monitor and oversee the activities of MEP Subcontractor.
Coordination and administration of MEP related materials, systems, and shop drawings submittals.
Liaison with consultant MEP engineers, inspectors, and relevant staff.
Ensure that MEP subcontractors provide and adhere to relevant quality documentation and records.
Ensure that MEP Subcontractors adheres to project safety regulations.
Assist with project planning - hosting coordination meetings, writing work scopes, getting quotes, scheduling work.
Train and mentor junior members. Encourage training and development through performance management with a focus on retention.
Provide technical input related to contract drawings and documents.
Contribute to weekly Owner/Architect/Contractor (OAC) meetings.
Requirements
Bachelor's Degree in Mechanical, Electrical, Civil Engineering or Construction Management.
6-10 years of experience in the managing MEP projects/scope.
Strong communication and interpersonal skill to manage multiple trades and personalities.
Working knowledge of architectural, structural, civil documents to understand how the mechanical/electrical systems are integrated into the building.
Good understanding of Specifications Divisions and navigation within for coordinating responsibilities, various testing and documentation requirements of the project.
Understanding of Codes for Building, Plumbing, NFPA (fire, electrical, etc.), Mechanical, and Life Safety systems.
Strong working knowledge with computers, laptops, iPad type instruments, Microsoft Office Suite, various construction industry applications.
Some Things You Should Know
Our clients and projects are nationwide - Travel will be required.
No other builder can offer the collaborative design-build approach that Clayco and SEI does.
We work on creative, complex, award-winning, high-profile jobs.
The pace is fast!
This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing.
Why Clayco and SEI?
2024 Best Places to Work - Crain's Chicago Business, St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
2024 ENR Midwest - Midwest Contractor (#1).
2024 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
2024 ENR Top 100 Green Contractors - Green Contractor (Top 5).
Benefits
Discretionary Annual Bonus: Subject to company and individual performance.
Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.
$84k-115k yearly est. 19h ago
Network Communications Systems Specialist AKA Network Systems Specialist
Us Army 4.5
Information technology manager job in Fort Smith, AR
Join our team as a Network Systems Specialist, where you'll lead in overseeing network management functions, integrated control centers, and multichannel communications systems. You'll play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, contributing to seamless operational support.
Requirements:
Attend a 29-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, fiberoptic cable installation, network engineering, and hardware maintenance.
Advanced certifications require additional full funded training programs.
Benefits:
Comprehensive Healthcare, Vision, and Dental plan.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans.
Compensation and Promotion:
Entry pay and promotions vary based on education level and qualifications.
Specialty bonuses available depending on qualifications and position.
Hiring bonus opportunities available.
Guaranteed promotion opportunities.
Additional Career Opportunities:
Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications.
Similar Career Fields Include: Internetworking Technician, Radio, Cellular, and Tower Equipment Installers and Repairers, Computer System Analyst.
About Our Organization:
The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be.
Now Hiring Full Time Positions.
***Click apply for an Interview***
$65k-88k yearly est. 15d ago
Healthcare IT Project Manager
Professional Management Enterprises 3.8
Information technology manager job in Nashville, TN
Job Title: Healthcare IT Project Manager
Employment Type: Full-time Hours: Standard business hours (9am-5pm local time), with flexibility for critical deadlines
We are seeking an experienced Healthcare IT Project Manager to lead complex, multi-vendor initiatives within Medicaid Enterprise Systems (MES). The ideal candidate brings deep subject matter expertise in Medicaid, Healthcare EDI, and SDLC methodologies-combined with exceptional communication and project leadership skills. This role requires the ability to drive outcomes, proactively manage risks, and coordinate with clients, vendors, and internal technical teams in a fast-paced environment.
Key Responsibilities
Client & Vendor Leadership:
Lead client-facing and cross-vendor meetings with confidence and clarity.
Develop agendas, facilitate discussions, document decisions, and ensure follow-through on action items.
Professionally challenge or push back on vendors when needed to protect scope, timeline, and quality.
Project & Delivery Management:
Manage end-to-end project activities, including planning, requirements analysis, risk mitigation, and delivery.
Ensure timely execution and responsiveness for urgent project issues, escalations, and client emails.
Oversee workstreams across technical and business domains related to MES modules, data integrations, and system enhancements.
Medicaid & EDI Expertise:
Apply strong working knowledge of Medicaid Enterprise Systems, CMS regulations, claims processing, medical terminology, and billing operations.
Work extensively with healthcare EDI transactions (e.g., 834, 820, 837I/P/D, 835, NCPDP).
Collaborate with internal teams to validate technical solutions aligned with regulatory and business requirements.
SDLC & Process Execution:
Apply industry-standard project management methodologies (PMBOK, Agile, hybrid).
Ensure documentation, testing cycles, and deployments follow established SDLC processes.
Drive continuous improvement across project workflows and team coordination.
Required Qualifications
Strong verbal and written communication skills with the ability to influence and lead both clients and vendors.
Demonstrated experience delivering complex projects under tight deadlines.
Extensive background in Medicaid and Medicaid Enterprise Systems (MES).
Solid understanding of healthcare EDI/X12 standards (834, 820, 837I, 837P, 837D, NCPDP, 835).
Experience in Healthcare IT, system integration, and the software development life cycle.
Hands-on experience with project management frameworks such as PMI/PMBOK or Agile.
PMP certification (or equivalent) strongly preferred.
Availability to work standard business hours (9am-5pm) with flexibility around critical deadlines.
Preferred Qualifications
Experience managing multi-state or large-scale Medicaid IT implementations.
Background working with MMIS/MES vendors, state agencies, and multi-disciplinary technical teams.
Familiarity with CMS modularity standards or certification requirements.
Ability to translate between technical and business stakeholders.
$80k-115k yearly est. 2d ago
Technical Program Manager, Data Lake
Ansira Partners 4.3
Information technology manager job in Saint Louis, MO
Ansira is consolidating and scaling a unified, enterprise Data Lake to integrate product, media, and business data, standardize reporting, and accelerate decision-making across the organization. We are seeking a Technical Program Manager (TPM) to lead this cross-functional program end-to-end - aligning product and engineering roadmaps, driving ingestion and migration from legacy systems, maturing data governance and quality, and ensuring business adoption of standardized, self-serve analytics.
This leader will orchestrate work across Ansira's Product solutions, Data Engineering, Data Science/BI, Media, and Client Partnership teams, with a clear mandate: deliver consistent, governed, and performant data to downstream products and reporting while deprecating redundant systems and minimizing operational cost.
What You'll Do
Program Leadership & Delivery
Own the multi-quarter program plan for the unified Data Lake: scope, roadmap, milestones, budgets (OPEX/CAPEX), risks, and dependencies.
Stand up and run the operating model: weekly workstream standups, cross-functional syncs, monthly steering committee, and a transparent executive status rhythm.
Build and maintain a single-source-of-truth for delivery: program charter, RACI, RAID log, decision log, intake/triage process, and dashboards for progress/risks.
Drive the migration plan from legacy pipelines and tools (e.g., Alteryx, Insighter) to the target stack (e.g., Snowflake, Power BI embedded via platform connectors).
Coordinate parallel workstreams (ingestion, modeling, governance, reporting cutover) to hit time-bound deliverables with predictable quality.
Product Management & Roadmap
Define and maintain the Data Lake program backlog, translating business use cases into technical epics, data contracts, and acceptance criteria.
Partner with Product and Data Science teams to standardize media and product reporting packages and ensure they're backed by governed, contract-driven data.
Prioritize sources and domains for ingestion based on business value, client impact, and technical feasibility; establish clear go/no-go gates.
Align with platform architecture to ensure scalable patterns for batch/stream ELT/CDC, cost control, observability, and reusability across domains.
Data Governance, Quality, and Security
Establish practical data contracts with upstream product and business owners; define schema, SLAs, lineage, and DQ checks at ingestion.
Stand up governance ceremonies and roles (data owners, stewards) and implement data catalog/lineage practices to improve discoverability and trust.
Define and monitor quality KPIs (completeness, timeliness, accuracy) and drive remediation plans with accountable teams.
Ensure data privacy, compliance, and security best practices (e.g., PII handling, role-based access, data masking) across environments.
Stakeholder Management & Change Adoption
Serve as the connective tissue across Product, Engineering, Data Science, Media, Finance, and Client Partnership - communicating decisions, trade-offs, and timelines.
Lead change management for reporting standardization (e.g., Media (AdTech/LBN)-based standard reports), business onboarding to the lake, and client-facing cutovers.
Create enablement assets (runbooks, playbooks, onboarding guides) and training plans to accelerate adoption and reduce support burden.
Technical Fluency
Partner effectively with architects and data engineers on Snowflake/BigQuery/Databricks, Azure/AWS/GCP services, orchestration (ADF/Airflow), and transformation (dbt).
Understand ELT/CDC patterns, API/file ingestion, schema design for analytics, and BI tooling (Power BI, Looker). Write and review basic SQL for validation.
Apply FinOps and performance/cost optimization practices (storage tiers, compute sizing, job scheduling, caching strategies).
Minimum Qualifications
8+ years in Program/Project/Product Management, with 5+ years leading complex data platform initiatives in a cloud environment.
Proven delivery of cross-functional data programs involving multiple product lines and business stakeholders; strong executive communication.
Hands-on experience with modern data stacks: one or more of Snowflake/BigQuery/Databricks; Azure Data Factory/Airflow; dbt; Kafka/Kinesis; Git/Terraform; REST/SFTP integrations.
Strong grounding in data governance and quality practices, data contracts, catalog/lineage, and secure data access.
Demonstrated expertise in Agile at scale (Scrum/Kanban), Jira/Confluence, dependency/risk management, and budget tracking (including CAPEX/OPEX).
Competent SQL skills for validation/triage; fluency in reading pipeline/log artifacts and interpreting BI/semantic model requirements.
Preferred Qualifications
Background in marketing/media data and standardized performance reporting (e.g., Media (AdTech/LBN), campaign hierarchies, Power BI embedded).
Prior experience migrating from legacy ETL/BI ecosystems (e.g., Alteryx/Insighter/Tableau) to a lakehouse with standardized semantic layers.
Experience establishing data domains and productizing data (SLAs, contracts, versioning, lifecycle) to accelerate downstream analytics.
Familiarity with privacy, security, and compliance standards (e.g., RBAC/ABAC, PII governance) and enterprise SSO/permissions models for embedded analytics.
FinOps mindset: cost observability, unit economics, and right-sizing compute/storage.
Success Metrics (What Great Looks Like)
Sources Onboarded: number of prioritized sources/domains ingested to the lake with production-grade contracts and SLAs.
Time-to-Data: cycle time from intake approval to governed data available for downstream consumption.
Data Quality & Reliability: sustained improvement in DQ scorecards; incident MTTR reduction; SLA adherence for freshness and availability.
Migration Progress: percent of targeted legacy pipelines and reports decommissioned; client reporting cutovers delivered on schedule.
Adoption & Reuse: growth in standardized reporting/package usage; reduction in ad hoc one-off pipelines.
Cost & Performance: measurable storage/compute cost per use case; query performance improvements aligned to agreed SLOs.
30/60/90-Day Plan
30 Days: Confirm program charter, governance model, and delivery rhythm. Baseline current-state architecture, sources, and reporting dependencies. Publish the first integrated roadmap/milestone plan and RAID.
60 Days: Land 1-2 ingestion patterns as reusable templates (contracts, lineage, observability). Execute the first cutover to standardized reporting for a targeted use case. Stand up DQ scorecards and weekly KPI review.
90 Days: Complete a tranche of source onboardings and at least one significant reporting migration. Retire targeted legacy jobs. Publish quarterly executive readout with outcomes, cost/performance improvements, and next-wave priorities.
Tools You'll Use
Jira, Confluence, Power BI; Snowflake/BigQuery/Databricks; Azure/AWS/GCP services (e.g., ADF, IAM); Airflow; dbt; Git; catalog/lineage tools.
Why This Role
This is a high-visibility opportunity to unify Ansira's data foundation and materially improve the speed, quality, and consistency of insights across products and services. You will own the operating model, drive cross-functional alignment, and deliver tangible business outcomes through a modern, governed data platform.
$79k-112k yearly est. 2d ago
Network Technician
Brightspeed
Information technology manager job in Piggott, AR
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for an experienced Network Technician to join our team! As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field. As a Network Technician you will be required to work overtime and weekends as outages occur.
As Network Technician your responsibilities will include:
Supporting and maintaining all switching equipment in Central Offices as well as in the field
Keeping all backup generators in optimum condition
Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
Monitoring and supporting all switch alarm activity
Installing, supporting, and maintaining fiber and copper networks
Supporting and maintaining transport networks and central office power
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
Familiarity with both inside and outside plant cabling practices
3 to 5 years experience as a switch technician
Self-motivated and able to drive issues to resolution
Ability to promote and sell Brightspeed services
Knowledge of safety rules and regulations
Ability to work well with both customers and fellow peers
Ability to work outside in all weather conditions
Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)requiredto join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free tochoosewhetherto join the union, but if you do join the union you would beobligatedto pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$50k-70k yearly est. 6d ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Jonesboro, AR
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$51k-72k yearly est. 9d ago
IT Support Technician
Instructure 4.3
Information technology manager job in Manila, AR
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
We are seeking a highly motivated and customer-focused IT Helpdesk Technician to provide exceptional technical support to our employees. The ideal candidate will be a proactive problem-solver with a strong understanding of IT fundamentals and a passion for delivering excellent service. You will be the first point of contact for IT-related issues, ensuring timely and effective resolutions to keep our employees productive.
What you'll do:
* Provide First-Level Technical Support: Respond to and resolve IT support requests via phone, email, ticketing system, and in person.
* Troubleshoot Hardware and Software Issues: Diagnose and resolve issues related to desktops, laptops, printers, peripherals, operating systems (Windows, mac OS), and common software applications.
* User Account Management: Create, modify, and disable user accounts in Active Directory and other relevant systems.
* Network Support: Assist with basic network troubleshooting, including connectivity issues and VPN support.
* Software Installation and Configuration: Install, configure, and update software applications as needed.
* Hardware Maintenance: Perform basic hardware maintenance and repairs, and coordinate with vendors for more complex issues.
* Documentation: Maintain accurate records of support requests, resolutions, and IT inventory. Create and update knowledge base articles and user guides.
* Escalation: Escalate complex issues to higher-level support teams as necessary.
* Customer Service: Provide excellent customer service and maintain a professional and positive attitude.
* Remote Support: Provide remote support to users in various locations.
* Adhere to IT Policies: Follow company IT policies and procedures to ensure security and compliance.
* Onboarding/Offboarding: Assist with the IT aspects of employee onboarding and offboarding.
What you will need to know/have:
* Minimum of 1-3 years of experience in an IT helpdesk or technical support role.
* Strong understanding of Windows and mac OS operating systems.
* Proficiency in troubleshooting hardware and software issues.
* Experience with Active Directory and user account management.
* Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
* Experience with ticketing systems (e.g., Jira Service Management, ServiceNow).
* Excellent communication and interpersonal skills.
* Strong problem-solving and analytical skills.
* Ability to work independently and as part of a team.
* Customer-focused with a strong commitment to providing excellent service.
* Ability to prioritize and manage multiple tasks effectively.
* Fluent in English, both written and verbal.
* Willingness to learn and adapt to new technologies.
It would be a bonus if you also had:
* IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional).
* Experience with cloud-based applications (e.g., Google Workspace, Microsoft 365).
* Experience with video conferencing systems (e.g., Google Meet, Zoom, Microsoft Teams).
* Experience with MDM solutions (e.g., Jamf, Intune)
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$45k-60k yearly est. 52d ago
Network and Support Administrator
Cavenaugh Auto Group
Information technology manager job in Walnut Ridge, AR
Job DescriptionSalary:
Network and Support Administrator The Network and Support Administrator works under the supervision of the IT Manager and is responsible for assisting the IT Manager in supporting the IT infrastructure and serves as the Lead Support Technician.
Responsibilities
Serve as the lead for all technical support for all end users.
Supervise the workflow and performance of the Computer Support Technicians.
Provide support for hardware, software, web based applications, and communications
to end users.
Evaluate and make recommendations for IT infrastructure design and operation.
Provide recommendations on the purchasing of hardware/software.
Maintain and install hardware and software (including but not limited to PCs, laptops,
printers and other peripherals, phones, and wiring.)
Monitor and maintain the security of the network (including but not limited to stored data
and end user devices.)
Maintain and update systems on the network (including but not limited to firewalls,
wireless, email, endpoint protection, and servers) keeping downtime to a minimum.
Develop and maintain current expertise in software, operating systems, network
equipment, etc.
Knowledge, Abilities and Skills
Knowledge of server and network infrastructure
Understanding of local and wide area networks including subnets and routing
Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct
software/hardware problems
Knowledge of common networking concepts:
TCP/IP, DNS, DHCP, VPN, web/email servers, wireless networks, etc.
Efficient with Windows Operating Systems and Microsoft Office
Understanding of Linux
Experience with telephone systems
Education / Experience
Three to Five years in computer applications or related area; Bachelors degree in
Computer Science or related field is recommended.
$41k-65k yearly est. 5d ago
Network Technician - Jonesboro
Arisa Health
Information technology manager job in Jonesboro, AR
Arisa Health is seeking a Network Technician in Jonesboro, AR.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full- time, non- exempt (hourly) and reports to the Sr. Director of Programs and Reporting.
Work hours: Monday - Friday; 8:00 a.m. to 5:00 p.m.
What you will do as a Network Technician at Arisa Health:
Installs, configures and maintains organization's PCs, printers, scanners, communication equipment (phones), and application software.
Provides support and training for users.
What we look for in a Network Technician candidate:
Effective written and verbal communication skills
The ability to work independently and as part of a team
Previous Network Technician experience preferred
What we offer our team members:
A mission driven company dedicated to transforming communities one life at a time.
A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
Ongoing training throughout your employment
Paid Time Off and Holidays throughout the year to recharge.
Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community's one life at a time.
$50k-69k yearly est. 16d ago
Manager of Technical Support
Eroad Ltd.
Information technology manager job in Manila, AR
The Manager, Technical Support reports to and works closely with the Director of Global Technical Support to ensure that EROAD's customers in New Zealand and Australia receive best-in-class technical support, their issues are resolved quickly, and that we gather and track relevant insights to enable us to focus on continuous improvements across our support organization.
What we're looking for:
This role has direct responsibility for transforming and growing our Technical Support function into a regional service model, with a goal of closer alignment of Tier 1 and 2 staff with both Tier 3 and Technical Account Management teams. It also has functional and technical oversight across all tiers of technical support to ensure consistency of service, increase of technical knowledge, and alignment of processes across all tiers, particularly those relating to compliance. The role will guide, coach, and mentor those around you to increase their skill levels.
Key Responsibilities:
The Manager of Technical Support will continue to drive a true 'customer success' culture within the teams, driving adoption of new technology, best-in-class technical support for our customers, working hand in hand as needed with our sales teams. An innovative thinker who brings an agile approach to their work and can assist in building and maintaining a team that breathes success into EROAD's future.
Customer and Operational
* Provide Technical Account Management support as required for some of our more complex products and hardware.
* Provide an inspirational service experience to customers and ensure the ease of dealing with EROAD is front of mind for all agents.
* Ensuring that agents are resolving cases and calls to the required quality and within the expected timeframes and ensuring that the query is resolved.
* Dealing with escalations across L1/L2 and L2/L3 from customers and Sales Representatives.
* Establish best practice in the support team to ensure operational excellence and continued improvement.
* Ensure that a balance between accuracy and efficiency is met at all stages.
* Imbedding Agile based methodology in our business unit.
People
* Empower and coach a team of Technical Support staff to make key decisions and take accountability, building a confident, engaged team who enjoy their work.
* Direct responsibility for all activities within our Tier 1 and 2 technical support team.
* Increasing knowledge and skillsets of the Support team members to enable handoff and alignment with Tier 3 teams and Technical Account Management team, transforming this team into highly skilled individuals.
* Focusing on the increase in technical knowledge across all team members and a focus on first call resolution.
* Completing regular 1:1's with agents to help learning, performance, and development of the team as well as give regular feedback.
* Training and coaching of team processes, procedures, and maintaining a high level of product knowledge.
Reporting and Process
* Reporting on operational and call metrics. Ensuring visibility of SLA adherence
* Monitoring and ensuring SLA compliance measures are adhered to.
* Gather information around what drives our Technical Calls, capture customer sentiment that would be helpful for our Integrated Business planning, look for ways to automate processes, increase efficiency in the way that we deal with Technical Calls as well as improve Customer Experience.
* Able to support the Continuous Improvement of our end-to-end Tech Support Experience.
Skills and Experience:
* Technical or operational manager, with 3+ years of leadership experience in a SAAS & hardware environment.
* Proven knowledge of a technical support centre including operational, call, and case management best practice.
* Background in engineering or product and working knowledge of programming languages, APIs, and hardware.
* Exposure to an agile working environment.
* Track record of managing a high performing team that you helped transform the ways of working to focus on the customer outcome.
* Highly organised, with an eye for critical details coupled with a sense of urgency.
* Strong time management and project planning skills, able to multi-task efficiently under time pressure.
* Confidence in handling customer escalations and the ability to handle tough situations over the phone as well as incident retrospectives.
Why you'll love working at EROAD:
EROAD is a true Kiwi success story in the tech sector! Publicly listed since 2012, we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia, and the USA.
At EROAD, we value diversity and are a multicultural company with employees from all over the world. We are committed to investing in our people, demonstrated through our funded medical insurance plans, recognition programs, EAP offerings, and more. EROAD fosters a sense of community and belonging through fun and collaborative workplace initiatives.
Join EROAD and be part of an organisation in growth mode. Your skills and expertise will make a significant impact. We are going places, and we would love you to join us. We can't wait to hear from you!
$66k-102k yearly est. Auto-Apply 32d ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Jonesboro, AR?
The average information technology manager in Jonesboro, AR earns between $75,000 and $157,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Jonesboro, AR