Information technology manager jobs in Louisiana - 582 jobs
Senior Technical Manager, Transportation Planning
WSP Global Inc.
Information technology manager job in New Orleans, LA
This Opportunity
Provides subject matter technical planning support and leadership for capturing, modeling, and analyzing work site information, geographical resources, and spatial and tabular data to inform and create plans for the safe movement of people and products by all modes of transport, to optimize logistics / scheduling / systems, and to account for the economic, social, and environmental impact of projects and initiatives. Provides guidance for multi-site/phase planning projects, site and impact assessment, the preparation of general plans, specific/master plans, public involvement, and regulatory compliance for a variety of client projects relating to equitable transportation development and construction, transportation demand management, mobility planning, multimodal access, surface transportation, and funding. Ensures planning-related project elements and processes are conveyed and acted upon with a high level of quality and compliance to accurately address impact, long-term risks, and future ready solutions by applying and integrating transportation, environmental, and regional planning. Responsible for providing situational guidance to PMs and managers ensuring that responsibilities are delivered and adhered to with a level of quality that meets or exceeds acceptable industry standards.
Your Impact
Provide oversight with data collection efforts for identifying and compiling observational, spatial, and environmental data concerning a variety of matrices for projects, research, and surveys.
Ensure the appropriate use of topographic maps, aerial photographs, GPS data, and other visualization tools to determine exact locations of project areas, associated physical / urban / population / economic / political sensitivities, and to uncover primary, secondary, and tertiary impacts.
Prepare, complete, and/or review general plans, specific/master plans, community plans, zoning codes, comprehensive plans, permitting policies and/or development standards for assigned projects, with a particular emphasis on transportation and multimodal accommodation. Ensure technical reports and presentations explain research, findings, and recommendations to plan, address, prevent, control, or restore larger-scale planning challenges and complex problems.
Perform professional transportation planning work and conduct investigations, inspections, studies, and surveys to gain further information on a particular problem or issue, verify site characteristics, and/or to plan for future needs affecting equitable development, construction, transportation demand management, mobility planning, and multimodal access.
Prepare data and visualizations such as tables, charts, reports, models, infographics, cross-sections, and 3D illustrations for the interpretation or presentation of more complex and larger scale data, findings, or analyses.
Prepare applications and represent clients in the approval process with local and regional jurisdictions.
Prepare, coordinate, and facilitate public involvement and consensus‑building meetings in support of client project work, answering public questions on behalf of the client, and assisting with long‑range planning efforts on larger‑size or more complex projects.
Read, interpret, compose, and review Planning Reports, Categorical Exclusions, EA's, EIRs, and other technical documents.
Oversee and monitor cross‑functional teams in executing project work, approval or permitting strategy, impact assessments, and regulatory strategy, including project budgets, tracking hours and expenses, and task completion.
Provide high level oversite for desk‑based research and site work, including measurements, data interpretation, demographics, patterns and trends, and computer modeling.
Provide analysis, evaluation, and interpretation of facts and data obtained during field and site investigations, offering input with developing action plans for more significant to high‑level challenges and development activities to minimize impacts to the community, population, local economy, and environment.
Coordinate with clients, resource agencies, and planning and technical staff, providing a high level of strategic advice, consultancy, and subject matter expertise.
Develop a client base for providing high level transportation planning services including identifying additional business development opportunities and engaging in proposal writing and submission.
Mentor staff to support their growth and professional development.
Collaborate with professionals from a variety of disciplines to provide future ready solutions for clients.
Remain current in latest transportation planning subject matter, practices, regulations, and techniques.
Exercise responsible and ethical decision‑making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies and procedures.
Perform additional responsibilities as required by business needs.
Who You Are
Required Qualifications
Bachelor's Degree in Transportation Planning, Urban Planning, Environmental Planning, or a related field (or equivalent experience.)
10+ years of experience working in the transportation planning field, actively engaging in general plans, specific/master plans, zoning code updates, public involvement, and regulatory compliance for a variety of client projects relating to equitable transportation development and construction, transportation demand management, mobility planning, multimodal access, surface transportation, and funding.
Advanced proficiency with the transportation project development cycle; including from planning to implementation.
Highly proficient with reviewing surface transportation projects and program cost estimates and assessing project readiness for inclusion in the strategic local/regional Transportation Plan.
Highly proficient expertise with planning skills for a specific ecosystem(s), geography, transportation networks, systems, and modalities.
Extensive knowledge and expertise with relevant approval processes, zoning laws, permitting requirements, notification and compliance practices, and applicable Regional/State/Federal regulatory framework.
Demonstrated technical competence leading permitting and approval of assigned planning projects within business sector (e.g. transportation, infrastructure, construction, etc.)
Advanced expertise with consulting practices, and established experience coordinating with clients, regulatory agencies, subcontractors, and technical staff required.
Ability to work independently and provide guidance and leadership to mid-level to senior level team or project members, with strict adherence to QA/QC.
Experienced with providing critical review for documents and preparing technical deliverables and plans with a high degree of complexity.
Strong self‑leadership and interpersonal communication skills with the ability to effectively, persuasively, and tactfully interact with employees at all levels of the organization.
Experience with discipline‑specific software (i.e., CAD, ArcGIS, Adobe Illustrator, Adobe Creative Suite, Sketch‑Up).
Proficiency with technical business writing, office automation and communication software, technology, and tools.
Extensive critical thinking and problem‑solving skills required to reach conclusions from testing results, data collation, and identify the most effective solutions to accomplish objectives of assigned projects.
Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies.
Must be flexible to a variety of schedules to meet business needs and able to prioritize responsibilities and quickly adapt to change in a pressure work environment.
Occasional travel may be required depending on project‑specific requirements.
Preferred Qualifications
Master's Degree is preferred.
Essential professional licensure/certification.
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$112k-149k yearly est. 3d ago
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Data Center Site Selection Manager
Meta 4.8
Information technology manager job in Baton Rouge, LA
Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude.
**Required Skills:**
Data Center Site Selection Manager Responsibilities:
1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations
2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies
3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations
4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance
5. Prepare project location recommendations and present to management for approval
6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies
7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements
8. Travel domestically (50%+)
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree in a directly related field, or equivalent practical experience
10. Bachelor's degree in Business, Civil Engineering, City Planning or related
11. 10+ years of experience in site selection and data center or other capital project or infrastructure development
12. Experience leading real estate negotiations including contract formation and contract negotiations
13. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders
14. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders
15. Experience communicating commercial, market and contractual details to all organizational levels
16. 2+ years of experience in Excel and PowerPoint and/or Keynote
**Preferred Qualifications:**
Preferred Qualifications:
17. Advanced technical degree, law degree
18. Experience in hyperscale data center site selection or leasing negotiations
**Public Compensation:**
$202,000/year to $273,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$202k-273k yearly 13d ago
Senior Power Control and Information Systems (PC&IS) Engineering Manager
Procter & Gamble 4.8
Information technology manager job in Pineville, LA
The Senior Power Control and Information Systems Engineering Manager will lead the integration and application of cutting-edge innovation and manufacturing technologies within our Alexandria plant. This role is critical for driving operational excellence, eliminating losses, and ensuring the successful lifecycle management of our products through a lean and technologically advanced approach. In this role you will be leading operational excellence in controls for our tide production line.Job Responsibilities
+ Champion and implement innovation strategies and initiatives within the Alexandria manufacturing facility, fostering a culture of continuous improvement.
+ Manage and safeguard intellectual property rights related to manufacturing processes and product designs originating from or utilized within the plant.
+ Drive Lean Innovation methodologies to optimize manufacturing processes, reduce waste, and enhance overall efficiency and productivity.
+ Lead Loss Elimination efforts across all operational areas, identifying root causes of inefficiencies and implementing sustainable solutions.
+ Oversee the design, implementation, and maintenance of advanced Machine Controls systems to ensure optimal performance and reliability of manufacturing equipment.
+ Direct the application of Manufacturing Applied Informatics to leverage data for informed decision-making, predictive maintenance, and process optimization.
+ Collaborate with Plant Engineering to ensure the seamless integration of new technologies and the continuous improvement of infrastructure.
+ Oversee the Validation processes for new equipment, processes, and products, ensuring compliance with internal standards and regulatory requirements.
Job Qualifications
Required:
+ BS in Electrical, Mechanical Engineering, or relevant field
+ A minimum of 5 years of experience in strong technical mastery in PC&IS technologies, including Continuous Process Control, Instruments, Control Logix PLCs, Safety PLCs, Wonderware, Motion Control, Vision Systems, Networks, Drives, Sensors
+ Proven experience in Innovation management within a manufacturing environment.
+ Strong understanding and practical application of Intellectual Property principles.
+ Demonstrated expertise in Lean Innovation and Loss Elimination methodologies.
+ In-depth knowledge of Machine Controls and Manufacturing Applied Informatics.
+ Solid background in Plant Engineering and Process Control.
+ Experience with Product Lifecycle Management (PLM) systems.
+ Exceptional skills in Successful Initiative Management and project leadership.
+ Ability to develop and execute a Tech Readiness Roadmap.
+ Proficiency in Validation processes and regulatory compliance.
+ Excellent analytical, problem-solving, and communication skills.
+ 3+ years of relevant work experience
+ Strong leadership, business problem definition, and priority setting skills
+ An aptitude for communicating insights and collaborating across teams/organizations
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* .Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
Please contact us to request accommodation.
Job Schedule
Full time
Job Number
R000140969
Job Segmentation
Experienced Professionals
Starting Pay / Salary Range
$105,000.00 - $156,200.00 / year
$105k-156.2k yearly 55d ago
Senior Data Center Construction Manager
Oracle 4.6
Information technology manager job in Baton Rouge, LA
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
Key Responsibilities:
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
**Responsibilities**
Required Skills
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
**Qualifications:**
- Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience
- Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure either for a general contractor, colocation provider, or hyperscaler.
- Proven track record of successfully managing large-scale construction projects.
- Strong understanding of construction processes, quality control, and design coordination.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively with diverse teams and stakeholders.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$120.1k-251.6k yearly 60d+ ago
Data Center Construction Manager
Black Box 4.3
Information technology manager job in Louisiana
At Black Box, we're not just constructing buildings - we're shaping the digital backbone of tomorrow. As a Data Center Construction Manager, you'll play a pivotal role in one of the most ambitious infrastructure initiatives in the country: building the largest data center in the United States. This is your opportunity to lead from the front, overseeing every phase of the construction roadmap and ensuring flawless execution across project deliverables and timelines.
In this role, you'll manage day-to-day operations by applying established PMO standards, processes, and methodologies. You'll drive excellence, safety, and innovation on-site - setting new benchmarks for what's possible in modern data center deployment.
Black Box is a global leader in IT solutions, known for delivering cutting-edge technology and best-in-class services. But we're more than that - we're a purpose-driven organization committed to making a positive impact in the communities where we live and work. Our culture is built on integrity, shared ownership, and an unwavering commitment to exceeding expectations.
Whether you're an emerging talent or a seasoned professional, you'll find unmatched opportunities for growth, ownership, and recognition here. As one of the world's largest Technology Solutions Integrators, we offer:
• High-profile, global projects
• Competitive compensation and benefits
• A chance to be part of something truly historic
Ready to Build History?
If you're ready to elevate your career and leave your mark on the future of digital infrastructure, we want to hear from you. Join the team that's leading the charge - and help us build what's next.
Position Details:
Exempt Salaried position based upon experience; weekly salary broken down hourly for invoicing purposes only.
Contract with possible contract extension or hire
Standard support hours: Mon-Fri between 7:00am-5:00pm, and possibly Saturday between 7:00am-3:00pm
Location: Client Site - zip code 71269
Requirements:
Must be proficient and well-practiced in leveraging information and data in making informed decisions.
Extensive knowledge of Safety protocols, processes and procedures.
Deep understanding of industry specific estimating and engineering best practices.
Ability to identify change events and implement change management best practices.
Knowledge of various construction technology platforms, quality, and safety standards.
Solid understanding of construction accounting principles and cost forecasting.
Able to report and read out project information to all stakeholders as needed or required.
Ability to develop and manage project schedules.
Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.
Ability to work under time constraints and adapt to changing requirements with a positive attitude.
Strong oral and written communication and organizational skills, including excellent customer service skills.
Ability to effectively present to small and large groups.
Disciplined, detail oriented, organized, and self-driven.
Demonstrated skill in organizing resources and establishing priorities.
Demonstrated ability to resolve complex problems, conflicts, and issues.
Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, Textura and
Qualifications:
Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree.
Minimum of 8 years' experience in the construction industry in a management or leadership role. Experience overseeing and managing large structured cabling projects and/or data center construction projects highly preferred.
Experienced in managing all contracting and project delivery methods - lump sum / fixed price, cost plus, GMP, unit price / rate, design-build, time and material.
Preferred professional certifications:
OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment)
BICSI Registered Communications Distribution Designer (RCDD)
BICSI Registered Telecommunications Project Manager (RTPM)
PMI Project Management Professional (PMP)
This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.
About Us:
Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.
What's in it for You at Black Box Network Services?
Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!
Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Visit blackbox.com to learn more.
$91k-134k yearly est. Auto-Apply 13d ago
Data Center Project Manager Senior
Enfra
Information technology manager job in West Monroe, LA
About Us
At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.
We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.
Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.
Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.
Overview
The Data Center Senior Project Manager will oversee all aspects of the project and is responsible for managing the project costs, field labor, and subcontractors, while also ensuring a safe on-time completion that is under budget.
Responsibilities
Specific responsibilities include:
• Maintain a safe and secure work environment through active participation in site planning with job hazard analysis reviews and approvals, on-site tool box talks, and conducting site walks with the project team. Responsible for execution of the project throughout its life cycle.
• Ensure compliance with state, local, and federal legal requirements.
• Responsible for conducting and documenting operational project meetings (Hand-Off Meeting, Kick-Off Meeting, etc.) with appropriate parties in a timely manner.
• Negotiate and prepare vendor and subcontractor agreements in alignment with project estimates.
• Evaluate submittals to ensure they reflect the contract drawings, specifications.
• Coordinate quality assurance and quality control with appropriate personnel to meet company and project requirements.
• Responsible for managing the coordination of project's scope through the Building InformationManagement Department with assistance from the appropriate quality control personnel and project supervision.
• Perform the financial set up of the project including equipment, labor, materials, other direct job costs, and subcontracts for leadership approval.
• Conduct monthly project cost reviews, capturing any deviations from the financial setup or schedule early while keeping all project team members and leadership informed to aid in beating project schedule and budgetary goals.
• Manage the project's Accounts Receivables by developing the pay applications schedule of value to ensure timely and accurate billings and collection of our payments to maintain a positive cash position.
• Manage the project's Accounts Payables by working with the Accounting and Legal Departments to ensure that subcontractors and vendors are paid in a timely fashion and all risks associated with payments are mitigated.
• Responsible for obtaining and coordinating appropriate lien waivers, state notifications, tax documentation, and permits for the project.
• Responsible for ensuring the project's budget and scope are always aligned through the change management process.
• Daily project requirements include but not limited to: attend jobsites meetings, schedule deliveries, perform project site documentation, review jobsite labor reports with supervision, tool/equipment rental requisition, coordinate job progress, material and consumables requisitions, preparation and tracking of request for information, assist supervision with permitting and inspections, approve vendor/sub invoices, status reports, monthly billings and collections.
• Build and maintain strong relations with internal team members, the customer, subcontractors, and vendors.
• Monitor status of Risk Management items, including Notices to Proceed, contract agreement (including change orders), insurance policies, and bonds.
• Responsible for close-out documents including operations and maintenance manuals, equipment start-up documents, as-built requirements, warranty letters, and Owner-training items.
• Responsible for managing all warranty work falling within contractual obligations if applicable.
• Coordinates the start-up and commissioning processes with the project team members, subcontractors, the customer, and any other external party involved to ensure compliance in a timely manner.
• 50+ hour work week
Qualifications
Required Education, Experience, and Qualifications
• Extensive experience in large ($50+M) hyperscale data center construction.
• Degree in Construction Management, Engineering, or related technical discipline or 10+ years of Project Management experience working for a mechanical subcontractor in the areas of commercial HVAC and Plumbing.
• Excellent verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Well-versed in the industry and the Company's competitors.
• Excellent multitasking skills, with the ability to perform duties outside of the scope of work when necessary.
Preferred Education, Experience, and Qualifications
• Bachelors degree
Travel Requirements
• 40-60% of time will be spent traveling to job site(s)/office location.
Physical Activities
Climbing stairs.
Remaining in a stationary position, often standing or sitting for prolonged periods
Repeating motions that may include the wrists, hands and/or fingers
Moving about to accomplish tasks or moving from one worksite to another
Environmental Conditions
Quiet environment
Outdoor elements such as precipitation and wind
Physical Demands
Light work that includes adjusting and/or moving objects up to 20 pounds
Pay Range USD $165,000.00 - USD $190,000.00 /Yr.
ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.
$165k-190k yearly Auto-Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Shreveport, LA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$56k-81k yearly est. 23d ago
IT Support Manager (L1 & L2) - MSP, VoIP & Fiber ISP
Zella Technologies
Information technology manager job in Hammond, LA
About Us
We are a Managed Services Provider (MSP), VoIP Provider, and Fiber ISP delivering cutting -edge technology solutions to businesses. Our services include managed IT support, network infrastructure, VoIP systems, and fiber internet solutions.
We are expanding our team and looking for an IT Support Manager who can handle Level 1 & 2 support tickets, manage SLAs/KPIs, improve documentation, and oversee support operations. This position will also require occasional travel to customer sites, data centers, and remote office locations.
This role is hands -on and leadership -oriented, requiring someone with strong troubleshooting skills across Windows, Linux, networking, VoIP, security, automation, and cloud technologies while also ensuring documentation, process improvements, and service delivery meet high standards. This position is also on -call for nights/weekends as needed.
Key Responsibilities
Technical Support & Troubleshooting (L1 & L2)
Provide hands -on troubleshooting for Windows, Linux, and mac OS systems.
Manage Active Directory (AD) structure, Group Policy (GPO), hybrid AD environments.
Troubleshoot networking issues (firewalls, VLANs, VPNs, BGP, DHCP, DNS, routing).
Configure and maintain MikroTik, Juniper, and other enterprise network devices.
Diagnose and resolve VoIP issues (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Perform packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Support Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
Maintain and troubleshoot hyper -converged environments (Hyper -V, VMware, StarWind, TrueNAS Scale, Proxmox).
Manage Veeam backup & disaster recovery solutions.
Implement security hardening, endpoint protection, and compliance measures.
Automate repetitive tasks using PowerShell, Python, or Bash scripts.
Documentation, SOPs & Process Improvements
Maintain and improve documentation in ITGlue, Hudu, Confluence, and Wiki systems.
Create and update Standard Operating Procedures (SOPs), knowledge base articles, and internal training materials.
Establish a weekly documentation quota to ensure consistent documentation of systems, processes, and resolutions.
Identify and implement process improvements and automation to enhance efficiency.
Management, SLA, KPIs & Reporting
Ensure SLA compliance for ticket response and resolution times.
Track KPIs for IT support performance and identify areas for improvement.
Generate and present weekly/monthly reports on SLA compliance, ticket resolution, and documentation progress.
Work with leadership to refine IT processes, service delivery, and automation.
Conduct periodic performance reviews and mentorship for junior technicians.
Travel & On -Call Responsibilities
Travel to customer sites, data centers, and remote office locations as needed for support and project work.
Be available for on -call rotations for nights, weekends, and critical incidents.
Ensure urgent issues are addressed promptly and escalations are handled effectively.
RequirementsQualifications & Skills
Required Experience & Knowledge
3+ years in an MSP, ISP, or enterprise IT environment handling L1/L2 support.
Strong expertise in Windows Server, Active Directory (GPO, OU design, hybrid AD).
Linux system administration (Ubuntu, CentOS, Debian, Rocky).
Hands -on experience with MikroTik, Juniper, and enterprise network infrastructure.
VoIP troubleshooting (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS).
Packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.).
Experience with security hardening, MFA, Zero Trust, endpoint protection.
Backup & DR solutions (Veeam, Datto, Unitrends, TrueNAS, ZFS, BTRFS).
Proficiency in PowerShell, Python, or Bash scripting for automation.
Preferred Experience (Not Required, But a Plus!)
Azure AD, Intune, and identity management (Okta, CASB, Zero Trust).
ImmyBot, Rewst, and RMM tools (NinjaRMM, Datto RMM, Automate, Kaseya, Auvik, etc.).
SIEM, log analysis, and security frameworks (NIST, CIS, SOC2).
ISP network management (BGP, OSPF, MPLS, PPPoE, VLAN -based L2 transport).
Soft Skills & Attributes
Ability to work independently with minimal documentation and troubleshoot unknown issues.
Strong documentation and organizational skills.
Excellent communication and customer service skills.
Ability to work under pressure and handle multiple priorities.
Mentorship and leadership skills to train junior staff.
Certifications (Preferred but Not Required)
CompTIA A+, Network+, Security+
Microsoft 365 Certified: Modern Desktop Administrator
Cisco CCNA or Juniper JNCIA
VoIP/SIP certifications (SIP School, FreePBX, 3CX)
Azure Administrator Associate or AWS Certified Solutions Architect
Performance Expectations
✅ Handle and resolve Level 1 & Level 2 tickets efficiently.
✅ Ensure 100% SLA compliance for all tickets assigned.
✅ Produce weekly KPI and SLA reports for management review.
✅ Meet the documentation quota for ITGlue/Hudu/Confluence.
✅ Identify inefficiencies and propose automation solutions.
✅ Mentor and guide junior IT staff members.
✅ Be available for on -call shifts as needed.
✅ Travel to customer locations, data centers, and remote sites when required.
BenefitsWork Environment & Benefits
✔ Competitive salary based on experience.
✔ Hybrid work environment (remote & on -site as needed).
✔ Travel opportunities to customer locations & data centers.
✔ On -call pay for after -hours support.
✔ Health, dental, and vision insurance options.
✔ Ongoing training and certification support.
✔ Career growth opportunities within the company.
Why Join Us?
This role is ideal for a technical leader who can manage L1/L2 support, drive IT documentation, ensure SLA/KPI compliance, automate processes, and travel for hands -on support. If you want to take ownership of IT support operations and work with cutting -edge tech, apply today!
$71k-111k yearly est. 60d+ ago
Sr IT Customer Support Specialist
Honeywell 4.5
Information technology manager job in Shreveport, LA
As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success.
You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule.
* Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion.
KEY RESPONSIBILITIES
* Help define, manage, and assist with the supplier management governance processes and procedures.
* Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development.
* Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations.
* Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services
* Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams.
* Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area.
* Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust.
* Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement.
* Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work.
* Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies.
* Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment
* Support businesses to adopt new technologies and drive transformation and cost savings initiatives
* Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems
* Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management
* Ensure vendor supplier engagement where cross functional IT support and alignment is required
* Ensure customer satisfaction targets for site customer feedbacks are achieved
* Develop roadshow and showcase initiatives and support customer training requirements.
MUST HAVE
* Minimum 3 years of IT experience with increasing technical and operational responsibilities
* Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services
* Minimum 3 years of experience working with contracting, managed service and third parties (internal and external)
* Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects.
* Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users
WE VALUE
* Bachelor's degree in technical degree or business
* Strong communication and customer service and support skills
* Ability to listen and to communicate effectively in proactive manner at all levels of the organization
* Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills
* Ability to function in a collaborative environment with business clients
* Ability to take proactive steps in managing problems
* Facts oriented approach, problem-solving mentality, critical thinker
* Solid understanding of infrastructure and business support related experience in Honeywell is a plus
* Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences
* Ability to provide clear and concise reporting
* A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes
* Six Sigma certified and ITIL certification is a plus
US Citizen requirement:
Must be a US Citizen due to contractual requirements.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets.
$91k-122k yearly est. 39d ago
IT Specialist Senior
Kaztronix 3.8
Information technology manager job in New Orleans, LA
Perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum InformationTechnology (IT) system operations. Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, IT systems, and storage networking. Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol (IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery. Ten plus (10+) years of IT experience including Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Must possess a Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA) or a Microsoft Certified Technology Specialist (MCTS) certification.
Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws.
By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.
$89k-118k yearly est. 60d+ ago
Sr IT Customer Support Specialist
The Team and Product
Information technology manager job in Shreveport, LA
As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success.
You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule.
Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion.
MUST HAVE
Minimum 3 years of IT experience with increasing technical and operational responsibilities
Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services
Minimum 3 years of experience working with contracting, managed service and third parties (internal and external)
Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects.
Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users
WE VALUE
Bachelor's degree in technical degree or business
Strong communication and customer service and support skills
Ability to listen and to communicate effectively in proactive manner at all levels of the organization
Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills
Ability to function in a collaborative environment with business clients
Ability to take proactive steps in managing problems
Facts oriented approach, problem-solving mentality, critical thinker
Solid understanding of infrastructure and business support related experience in Honeywell is a plus
Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences
Ability to provide clear and concise reporting
A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes
Six Sigma certified and ITIL certification is a plus
US Citizen requirement:
Must be a US Citizen due to contractual requirements.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets.
KEY RESPONSIBILITIES
Help define, manage, and assist with the supplier management governance processes and procedures.
Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development.
Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations.
Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services
Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams.
Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area.
Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust.
Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement.
Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work.
Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies.
Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment
Support businesses to adopt new technologies and drive transformation and cost savings initiatives
Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems
Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management
Ensure vendor supplier engagement where cross functional IT support and alignment is required
Ensure customer satisfaction targets for site customer feedbacks are achieved
Develop roadshow and showcase initiatives and support customer training requirements.
$83k-113k yearly est. Auto-Apply 39d ago
Information Technology
Vp 3.9
Information technology manager job in New Orleans, LA
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$44k-81k yearly est. Auto-Apply 60d+ ago
Network Operations Manager
Home Bank 4.3
Information technology manager job in Lafayette, LA
PURPOSE OF THE JOB
The Network Operations Manager is the primary person in charge of overseeing the Bank's network data centers. Manage and oversee network performance, routing & switching connectivity, monitoring and troubleshooting, maintenance of hardware and software and change management practices.
MAIN DUTIES OF THE JOB
Provides direction to the Network Team by prioritizing, planning and tracking the progress of assigned work and projects.
Partner with operational and other enterprise departments to understand and define business requirements to ensure the success of related core and ancillary banking applications and products.
Responsible for strategic planning and implementation, helping ensure that the data centers remain ahead of demand interms of storage space, processing power and connectivity.
Works with approved outside vendors to maintain the financial institution's operational equipment, systems and environments.
Plan, direct, maintain and coordinate network maintenance and installations.
Works with other IT Staff in designing, implementing and supporting an effective system access and security environment.
Develops and implements an approved operational data backup plan designed to protect and limit the bank's exposure to data loss or disaster.
Provides necessary training to financial institution personnel on operational and support topics.
Performs basic security functions as required.
WHAT WILL YOU NEED TO SUCCEED
Bachelor's degree in business or related field or Associate's degree with equivalent industry experience in supporting a bank's IT Systems. Experience with VMWare, Windows Server, Active Directory and Cisco routing and switching.
A minimum of 10 years of experience in a computer department.
Working knowledge of operating and support systems.
Working knowledge of the financial institution's vendor-specific operational systems and environment.
Working knowledge of data backup, business continuity technologies and patch management.
Ability to interact with and communicate with members of cross-functional teams.
Ability to work in a fast-paced, demanding environment.
Ability to gather and analyze facts, draw conclusions, define problems and suggest solutions.
Ability to set and consistently meet deadlines and commitments.
Excellent verbal and written communication skills.
Exceptional organization skills and attention to details.
HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
$96k-119k yearly est. Auto-Apply 21d ago
Experienced IT Technician
Techneaux Technology Services
Information technology manager job in Lafayette, LA
Requirements
What you will need to be successful in this role:
2 years of experience as a Tier 2-3 network or systems administrator
Experience with Microsoft 365 (Entra ID, Intune, Exchange, SharePoint, OneDrive, Security/Compliance)
Experience with Active Directory (User management, GPO, Security Policies, etc.)
Experience with server virtualization (VMWare ESXi, vCenter, vSphere, Azure)
Experience with Server/Network monitoring software
Experience with Windows Server and Client Operating Systems
Ability to prioritize and multitask
Deadline and detail-oriented
Strong troubleshooting and critical thinking skills
Pay Range: $33.65-$45.67/hour
FLSA and Employment Status: Non-exempt; Full-Time
Techneaux Technology Services, LLC is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its team members. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
$33.7-45.7 hourly 12d ago
Infrastructure - Operator
RNGD
Information technology manager job in Metairie, LA
About the Company
RNGD is a rapidly scaling organization emerging as a nationally recognized leader in construction through our unique Renegade mindset focused on innovation, creativity, and culture. The team is made up of a highly engaged group of seasoned professionals and emerging leaders. We are creators who believe that what we build drives the growth of our cities and that to fulfill our mission, we must constantly challenge the old way of doing things. Headquartered in New Orleans, Louisiana, we thrive on building communities, building teams, building leaders, and growing the business throughout the Southeast region with offices in Mississippi, Tennessee, and Alabama.
About the Role
We're looking for an Operator that will be responsible for performing tasks involving the operation of heavy construction equipment to accomplish assigned daily work on the project site. This role requires safe and efficient operation of machinery, adherence to site safety programs, and the ability to support project teams in delivering quality results.
Core Responsibilities
Equipment Operation
Operate heavy construction equipment, including skid steers, bulldozers, and excavators.
Complete assigned tasks as directed by the supervisor or foreman.
Ensure machines are operated at full capacity and within safe operating standards.
Maintenance and Care
Conduct pre-operation and post-operation inspections of equipment.
Report and document any mechanical issues or required maintenance.
Maintain equipment in clean and functional condition for safe and efficient use.
Safety and Compliance
Follow all work site safety policies and procedures.
Identify and report unsafe behaviors, hazardous conditions, or near-miss incidents.
Use required PPE and support enforcement of safety protocols on the job site.
Preferred Qualifications
High school diploma or GED.
5-7 years of heavy equipment operation experience.
Proficiency in operating skid steers, bulldozers, and excavators.
Knowledge of construction site safety practices and OSHA standards.
Ability to perform equipment inspections and basic maintenance.
Strong teamwork and communication skills.
Core Competencies
RNGD Values Alignment
Exemplifies RNGD's core values:
Renegade Mentality
Sweep Floors
Build Together
Honor Promises
Operational Excellence
Demonstrates master in operating heavy machinery safely, efficiently, and with precision.
Adjusts techniques to varying soil, terrain, and weather conditions to ensure quality outcomes.
Maintains steady productivity while prioritizing control, accuracy, and site safety.
Safety Mindset & Risk Awareness
Consistently adheres to OSHA standards, company safety protocols, and job-specific safety plans.
Identifies hazards quickly and takes proactive steps to correct or report unsafe conditions.
Uses required PPE correctly and encourages a culture of safety across the jobsite.
Equipment Care & Mechanical Awareness
Performs routine inspections and identifies mechanical issues before they escalate.
Demonstrates understanding of equipment capabilities, limitations, and maintenance needs.
Communicates equipment concerns promptly to minimize downtime and protect assets.
Communication & Team Collaboration
Maintains clear, timely, and professional communication with supervisors and crew members.
Follows directions accurately and asks clarifying questions to ensure alignment on tasks.
Supports team operations by coordinating movements, signaling when needed, and anticipating workflow needs.
Adaptability & Problem Solving
Responds effectively to changing site conditions, shifting priorities, and unexpected challenges.
Troubleshoots minor issues independently and escalates larger concerns appropriately.
Demonstrates initiative by anticipating work needs and seeking solutions rather than waiting for direction.
RNGD is an equal opportunity employer.
$106k-166k yearly est. 55d ago
Information Technology Director - Imperial Health
Imperial Health 4.1
Information technology manager job in Lake Charles, LA
Join Imperial Health as a Full-Time Director of InformationTechnology (IT Director) in Lake Charles, LA, and become a vital force in transforming healthcare technology. This onsite position offers a unique opportunity to lead innovative projects that directly impact patient care and operational excellence. You will work closely with a team of dedicated professionals committed to maintaining the highest standards of integrity and security in a customer-focused environment. Your contributions will shape the future of healthcare delivery, leveraging cutting-edge technology to enhance patient experiences. As a key player in our organization, you will foster a culture of innovation and excellence, enabling the team to implement effective IT solutions that meet the evolving needs of the healthcare industry.
You will receive a competitive salary and market-leading benefits such as Medical, Dental, Vision, 401(k), 401(k) matching, Profit Sharing, Paid Life Insurance, Paid Long-Term Disability, Health Savings Account contributions, and Paid Time Off (Vacation, Sick, Holiday, Personal). Step into a role where your expertise drives meaningful change in the community and join us in our mission to prioritize patient-centric care.
About Imperial Health:
Imperial Health is a network of over 60 providers working together to offer advanced medical care services to the residents of Southwest Louisiana. The philosophy behind our business is simple: to be patient-centric, first and foremost.
This position is:
Full Time
Position Location:
Lake Charles, LA
Job Title: IT Director
General Summary of Duties:
Responsible for leading organization's technology vision, strategy, and operations, overseeing IT infrastructure, managing budgets and staff, ensuring data security, managing vendor relationships, and aligning tech solutions with business goals, requiring strong leadership, technical expertise, strategic thinking, and communication skills to drive innovation and support overall company objectives.
Essential Functions:
Strategy & Planning -
Develop and implement IT strategies, roadmaps, and policies, aligning technology with business goals.
Leadership & Management -
Manage, mentor, and develop the IT team; oversee daily operations and project implementation.
Infrastructure & Systems -
Oversee IT infrastructure, networks, systems, security, and hardware/software lifecycles.
Security & Compliance -
Ensure data security, disaster recovery, risk management, and regulatory compliance.
Budget & Vendors -
Manage IT budgets, forecasts, contracts, and vendor relationships.
Cross-functional Collaboration -
Liaise with other departments to understand needs and provide technical guidance.
Experience:
Minimum seven to ten (7-10) years of experience in managinginformationtechnology preferably in a healthcare setting.
Education Required:
Bachelor's degree in informationtechnology, computer science or related field.
Knowledge:
Knowledge of systems and application design, problem identification, and background in decentralized, mid-sized (50-100 provider) multi-specialty medical practice operation.
Broad knowledge of systems, networks, cloud, security protocols, and development lifecycles.
Deep experience of endpoint, server and storage hardware, applications, and secure IP based data and voice communications.
Knowledge of basic scripting programming languages - PowerShell, Perl, VBScript, etc.
3-5 years' experience managing both operational and capital budget management.
7-10 years demonstrated management of technical teams, service desk staff
Certifications desired that would be applicable: CISSP, HCISPP, CISM, MSCE, PMP, ITIL
Prior experience with Athena Practice EMR helpful.
Strong background in root cause analysis, proactive process development, continuous improvement frameworks.
Skills Required:
Exceptional problem resolution, and negotiation both up and down the chain to be able to build consensus and achieve business goals.
Broad based background in IT operations, IT healthcare security, project management, and execution skillset.
Abilities:
Must be able to communicate effectively in written and verbal form with vendors and employees of all levels.
Must be able to work as a team player.
Must be able to work flexible hours.
Must be able to multi-task. Frequent interruptions require being able to handle a fast-paced work environment.
Must be service oriented.
Ability to exercise initiative.
Deals effectively with all races, nationalities, cultures, disabilities, ages and genders.
Ability to resolve people, process, and technology conflicts productively.
$103k-136k yearly est. 36d ago
IT Director
Sigma Engineers and Constructors 4.1
Information technology manager job in Baton Rouge, LA
WHAT WE NEED:
IT Director
The Director of InformationTechnology is responsible for overseeing and directing all aspects of the organization's informationtechnology infrastructure and systems. Leads a team of IT professionals and works closely with other departments to ensure the smooth operation and strategic alignment of technology initiatives with business objectives. Managing IT projects, developing and implementing technology strategies, and ensuring the security and reliability of the organization's IT infrastructure.
Responsibilities:
Develop and implement the organization's overall IT strategy aligned with business goals and objectives.
Identify opportunities for technological advancements and innovation to enhance operational efficiency and competitiveness.
Collaborate with executive leadership to establish technology priorities and allocate resources effectively.
Oversee the day-to-day operation of the IT department, ensuring reliable and secure technology services.
Manage IT infrastructure, including hardware, software, networks, servers, and telecommunications systems.
Monitor system performance, troubleshoot issues, and implement necessary measures to optimize efficiency and minimize downtime.
Establish and maintain service level agreements (SLAs) with internal stakeholders and external vendors.
Lead and mentor a team of IT professionals, fostering a culture of collaboration, innovation, and continuous improvement.
Set clear goals and performance expectations for team members, conduct regular performance evaluations, and provide constructive feedback.
Develop training and development programs to enhance the technical skills and knowledge of the IT team.
Foster a diverse and inclusive work environment that promotes teamwork and professional growth.
Develop and implement comprehensive IT security policies, procedures, and practices to protect the organization's data and systems from internal and external threats.
Stay current with industry trends and emerging technologies to proactively identify and mitigate potential security risks.
Conduct regular audits and assessments to ensure compliance with relevant regulations and industry's best practices.
Lead and oversee IT projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
Collaborate with cross-functional teams to define project requirements, scope, and deliverables.
Manage project resources, including assigning tasks, tracking progress, and resolving issues or conflicts.
Communicate project status, risks, and milestones to stakeholders and executive leadership.
Technical Skills
Deep knowledge of network architecture, virtualization, and modern data center operations.
Hands-on experience with Windows Server Management.
Hands-on experience with Network and Firewall Management.
Understanding of cabling best practices.
Familiarity with project management methodologies (e.g., PMP, ITIL, Agile).
Experience with ERP systems (e.g., Deltek, Unanet) common in engineering.
WHO WE NEED:
Bachelor's degree in computer science, informationtechnology, or a related field (advanced degree preferred).
Strong knowledge of IT infrastructure, systems, and technologies, including network architecture, security protocols, cloud computing, and enterprise software solutions.
Solid understanding of IT security best practices and compliance standards.
Extensive experience in informationtechnologymanagement, with a proven track record of leading successful IT initiatives.
Demonstrated experience in strategic planning and technology road mapping.
Proficient in project management methodologies and tools, with the ability to manage multiple projects simultaneously.
Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Proven ability to analyze complex problems, develop innovative solutions, and make sound decisions.
WHO WE ARE:
Founded in 1987, Sigma is a professional multi-discipline engineering and design company that serves the petrochemical, fertilizer, and refining industries. Privately owned and operated by Engineers, Sigma's culture empowers employees and clients to choose relationships and projects that fit our values and ultimately act as an extension of our clients. Our technical resources provide unmatched quality in multi-discipline engineering and design, in-plant services, supplier quality inspections, field services, automation, procurement and expediting, construction management, and leadership training.
If you would like to see more of what Sigma is about visit our website at ****************
"
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law
."
Ability to pass pre-employment drug/alcohol screening.
Ability to pass background screening.
Must be authorized to work in the United States
$93k-132k yearly est. 26d ago
IT Director Data Programs
Bollinger Shipyards 4.7
Information technology manager job in Metairie, LA
Job Description
Job Title: IT Director - Data Programs
Job Overview: The Director - Data Programs leads the strategy, governance, and use of data as a strategic asset across the Bollinger Shipyards' enterprise. This data leader ensures that design, manufacturing, supply chain, and operational data are accurate, secure, and optimally leveraged to drive digital transformation, efficiency, and innovation within the company's IT and engineering ecosystems.
Key Responsibilities:
Data Strategy & Governance
· Develop and execute a comprehensive enterprise data strategy aligned with business, IT, and engineering goals.
· Establish and oversee data governance frameworks, policies, and standards for quality, ownership, and compliance.
· Champion a data-driven culture, enabling leaders and engineers to make informed decisions based on reliable insights.
· Define and manage the company's data architecture roadmap-including integration with ERP, PLM, MES, and CAD systems.
Data Management & Architecture
· Oversee data architecture design across ship design systems, IoT/SCADA, and production operations.
· Manage data lifecycle processes-collection, storage, cleansing, classification, and archival.
· Implement data lakes, data warehouses, and cloud-based analytics platforms for enterprise use.
· Ensure interoperability between engineering data (3D modeling, CAD/BIM), production data, and financial systems.
Analytics & Insights
Lead the data analytics and AI initiatives supporting predictive maintenance, supply chain optimization, and performance analytics.
Oversee development of dashboards, KPIs, and data visualization tools for executives and project managers.
Partner with engineering, operations, and finance teams to translate complex data into actionable intelligence.
Foster use of machine learning, computer vision, and simulation analytics for ship design and manufacturing optimization.
Security & Compliance
· Collaborate with cybersecurity and IT infrastructure teams to ensure data security and regulatory compliance (e.g., ITAR, NIST 800-171, GDPR if applicable).
· Define policies for data access, encryption, and retention across on-premise and cloud systems.
· Oversee vendor compliance for all third-party data systems and tools.
Leadership & Collaboration
· Lead a team of data engineers, data scientists, and data analytics associates.
· Partner with engineering, manufacturing, quality assurance, and digital transformation teams to align data initiatives.
· Serve as the executive liaison between IT and business functions regarding data strategy and analytics.
· Present data insights and strategic recommendations to the executive board.
Qualifications:
· PhD / master's degree in data sciences, Computer Science, Mathematics.
· 10-15+ years of progressive experience in data management, analytics, or leadership.
Skills and Abilities:
Skills & Competencies
· Strong knowledge of data governance, metadata management, and MDM.
· Hands-on experience with cloud data platforms (Azure, AWS, or Google Cloud).
· Understanding of IoT, digital twins, and Industry 4.0 technologies.
· Excellent communication, change management, and cross-functional leadership skills.
Key Performance Indicators (KPIs)
· Data accuracy and availability across business systems.
· Compliance with data governance and security frameworks.
· Business adoption rate of data analytics tools.
· Reduction in time-to-insight for critical business and engineering decisions.
· ROI of data-driven initiatives and predictive models.
Core Competencies
· Strategic thinking and business acumen
· Relationship and stakeholder management
· Enterprise systems expertise
· Change leadership and communication
· Data-driven decision-making
· Cross-functional collaboration
Bollinger is an equal opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals, and without regard to sexual orientation and gender identity.
Powered by ExactHire:190121
$88k-131k yearly est. 13d ago
IT Technician
Asmglobal
Information technology manager job in Shreveport, LA
IT Technician
DEPARTMENT: Operations
REPORTS TO:
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
Support user onboarding and offboarding, including account setup, access management, and equipment deployment
Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate or bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent hands-on experience
1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Skills and Abilities
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site or Remote (Venue/Location)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$35k-62k yearly est. Auto-Apply 18d ago
IT Technician
Legends Global
Information technology manager job in Shreveport, LA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
IT Technician
DEPARTMENT: Operations
REPORTS TO:
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
Support user onboarding and offboarding, including account setup, access management, and equipment deployment
Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate or bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent hands-on experience
1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Skills and Abilities
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site or Remote (Venue/Location)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$35k-62k yearly est. 13d ago
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