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Information Technology Manager Jobs in Missouri

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  • Senior IT Auditor (Hybrid Eligible: MO)

    Enterprise Bank and Trust 4.6company rating

    Information Technology Manager Job In Oakville, MO

    Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title:Senior IT Auditor (Hybrid Eligible: MO) Job Description: Summary This position is responsible for the timely execution of risk-based IT internal audits in accordance with the annual audit plan, as well as assisting with other audit matters and projects, including annual Sarbanes Oxley IT testing. Essential Duties and Responsibilities Assist with development of Information Systems Audit plans by identifying business process and information technology (IT) risks; determining risk severity and business impact; and developing audit tests of controls. Assess the technology control environment to support compliance with Sarbanes-Oxley and regulatory requirements. Document technology processes, risks and key control design, and execute testing to evaluate those controls. Complete audit work papers by documenting audit tests and results. Clearly articulate, present findings, recommendations, and associated risk to I.T. Management and other key stakeholders within the organization. Document and communicate audit engagement results by preparing a final report and discussing that report with auditees. Update audit programs, questionnaires, and recommend changes or enhancements to Internal Audit policies and procedures. Assists with Enterprise Risk Management (ERM) Risk Assessments and other ERM projects. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies. Prepares special audit and control reports by collecting, analyzing, and summarizing operating information and trends (as applicable). Contributes to Internal Audit team effort by accomplishing related results as needed. Performs other duties and special projects as needed. Qualifications Team-oriented, possess a positive attitude and work well with others Strong written and oral communication skills Strong problem solving skills Excellent interpersonal and relationship management skills Must maintain confidentiality of client transactions and bank records Project and time management skills with the ability to prioritize, handle multiple tasks,and work independently Strong organizational skills and detail-oriented with high degree of accuracy Knowledge of Sarbanes Oxley and/or standard audit practices Supervisory Responsibilities None Education and/or Experience Bachelor's degree (B. S.) from four-year College or university in business, information systems, computer science, or related field. 2 to 3 years IT experience, through public accounting/auditing (Big 4 a plus) and/or industry experience. Master's degree in accounting, management information systems, computer science, or related field and/or MBA preferred Financial services experience preferred Computer and Software Skills Skilled in operation of a personal computer, including the Google suite of products, Microsoft Word, PowerPoint and Excel Salesforce and Archer Certifications, Licenses, and Registrations CPA, CIA, CFSA, or CISA preferred Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at *********************. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE.
    $67k-83k yearly est. 32d ago
  • Information Technology Manager

    Programmers.Io 3.8company rating

    Information Technology Manager Job In Pacific, MO

    One of our client which is having operations globally is looking for IT Manager with Infor XA for an onsite role to Pacific, Missouri . Please find the below job description and request you to share me your resume to ************************ Job Title: IT Manager with Infor XA Location: 5 Days onsite to Pacific, Missouri Duration: Full time with all benefits Key Responsibilities: Develops strategies, objectives, and service level agreements for IT services within the organization and through collaboration with other leadership personnel to measure and improve organizational efficiency and performance. Interprets and translates complex IT concepts and specialized information related to technology for individuals of all levels of understanding including non-IT roles, business partners, leadership, and colleagues. Successfully anticipates organizational technology needs (hardware, software and third-party systems) and creates strategic solutions. Qualifications: A bachelor's degree in computer science, MIS, or a related field is required. Budgeting Experience. IT contracts management. At least 7+ years of experience in a wide variety of IT functions (e.g. network/infrastructure administration, software evaluation and implementation, multi-level support, infrastructure evaluation and design, supplier evaluation and selection), preferably in a manufacturing environment. Experience with IBM (i-series; AS/400), preferably with programming and system administration experience Infor XA. Windows environment experience, including VMWARE-based servers. MES systems. EDI Support. Experience with direct management of a team in an IT environment. Demonstrated successfully managed full life cycle IT administration directly or through a team.
    $85k-125k yearly est. 14d ago
  • Technical Support Manager

    Locke44

    Information Technology Manager Job In Missouri

    Locke44 are proud to be partnering with an exciting Cybersecurity startup. They are revolutionizing the Data Security space with plans to scale going into 2025. We are seeking a skilled and dedicated Technical Support Manager to lead and manage a growing technical support team, ensuring top-tier service delivery and customer satisfaction. This role is ideal for someone with a strong technical background, excellent leadership abilities, and a passion for problem-solving. You will oversee support operations, mentor your team, and develop processes to ensure efficient resolution of customer issues. Qualifications Proven experience (5+ years) in technical support, including at least 2 years in a managerial or leadership role. Experience with cybersecurity solutions would prove advantageous Exceptional leadership and interpersonal skills, with a track record of building and managing high-performing teams. Outstanding problem-solving and analytical abilities, with a customer-focused mindset. Proficiency in support ticketing systems, CRM tools, and analytics platforms (e.g., Zendesk, Salesforce, Freshdesk, etc.). Excellent communication skills, both written and verbal, with the ability to simplify complex technical concepts for a variety of audiences. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Full spec available. Please apply to Locke44 for the details.
    $74k-113k yearly est. 3d ago
  • Information Technology Technician

    Consulting Solutions 3.8company rating

    Information Technology Manager Job In Missouri

    We are completing a location buildout for 4,000+ end users and looking to hire 15-20 IT Desktop / Install Technicians for a 5-7 month project in downtown St. Louis, MO. 1-2 years of IT/technical experience (professional or educational) Experience installing or supporting IT desktop workstations, printers, thin client, and other IT systems. Must be able to work onsite 5 days/week in downtown St. Louis, MO for the length of the contract (5-7 months). Must be able to lift 20-50 lbs. Must wear steel toed boots while onsite at project. ***We are not interested in partnering with C2C vendors for this opening.***
    $39k-75k yearly est. 10d ago
  • Technical Support Manager

    Concero

    Information Technology Manager Job In Clayton, MO

    !!THIS ROLE IS LOCATED IN AT. LOUIS!! We are searching for a highly skilled Enterprise Support Manager to play a key role in leading and empowering our Support Center. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As the Enterprise Support Manager, your primary duty is to execute and achieve the mission and objectives of the Support Center organization. In this role, you will lead a team of support professionals dedicated to providing exceptional support to our enterprise customers. You'll work closely with internal teams to resolve complex issues, drive customer satisfaction, and develop strategies to ensure the highest levels of support and success for our largest, most strategic accounts. This position reports directly to the Head of Customer Success. This position is based in St. Louis, MO, and requires on-site presence in the office. RESPONSIBILITIES: As an Enterprise Support Manager, you will play a crucial role in ensuring customer satisfaction and success by: Leading the enterprise support team, ensuring timely, effective, and high-quality responses to customer inquiries and issues. Building and maintaining strong relationships with enterprise customers, acting as an escalation point and advocate for their needs within the Company. Overseeing complex issue resolution and ensuring cases are managed through to resolution with minimal business impact for the customer. Developing, refining, and implementing processes and best practices to improve support response times, resolution rates, and customer satisfaction. Partnering closely with Product, Engineering, Customer Success, and Sales teams to ensure customer needs are communicated and addressed effectively. Tracking key performance metrics (KPIs), including response times, resolution rates, and customer satisfaction scores. Use data to identify areas for improvement and implement corrective actions. Developing and maintaining comprehensive documentation and training materials for customer delivery. Partnering with the product and technical writing teams to publish external-facing content and guides Ensuring the technical enablement of Subject Matter Experts by building and maintaining lab and test environments Planning, leading, and managing bug-a-thons. Training, mentoring, and developing support team members, promoting a culture of excellence and continuous improvement. Staying up-to-date on industry trends and best practices in enterprise support and integrating new methodologies to improve service levels. Requirements REQUIRED QUALIFICATIONS: Associate's degree or equivalent experience required. A Bachelor's degree in Computer Science or similar experience a plus. Demonstrated experience in leading and developing high-performing support teams, with a focus on fostering a collaborative, customer-centric culture and driving continuous improvement. Proven track record of mentoring and coaching technical support staff, including goal-setting, performance management, and professional development, to enhance team capabilities and service levels. Strong leadership skills with the ability to motivate and inspire teams, especially in fast-paced and dynamic environments, while ensuring accountability and adherence to service standards. Exceptional team-building and interpersonal skills, with a focus on building trust, promoting open communication, and creating an inclusive environment that supports growth and engagement. Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail. A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment. A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention. Prior experience collaborating with Development teams. Prior experience working in a software company in a technical customer-facing role. Demonstrated track record of owning customer relationships. A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty. Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships. A clear and concise verbal and written communicator, capable of conveying complex information effectively. Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues.
    $76k-115k yearly est. 10d ago
  • Sr. IT Vendor Manager

    Technosmarts, Inc.

    Information Technology Manager Job In Saint Louis, MO

    Client contract/intent to hire. One interview process. Client: Major St. Louis based regional healthcare system and one of the 25 largest in the U.S. operating over 90 medical facilities across 8 states employing over 2,000 physicians and over 44,000 employees with annual revenue earnings over $8B. Modern Healthcare Magazine named as a “top 100 places to work” and four-time Watson Health Top 15 Health System. Overview: Manage the relationships between client and external vendor. Review, negotiate and administer contracts with IT hardware and software vendors. Collect information about external marketplace (not limited to technology) and serves as a resource on this knowledge to the organization. Provide information and advice about technology vendors, offerings, and options. Role: Provide negotiation support of IT business functions facilitating contract review and negotiation of a wide variety of agreements, assisting in the contract management process. Review, negotiate complex legal agreements for a wide variety of purchasing needs including software purchase agreements, agreements for professional services, agreements associated with commercialization efforts, business associate agreements, and non-disclosure agreements. Assist in due diligence efforts related to acquisitions and divestitures. Provide guidance to IT business units during audits. Identify and mitigate risks associated with IT operations and plans. Skills: Demonstrate thorough understanding of the fundamental tools and concepts of one of the information technology teams. Apply that understanding to make independent practical contributions to moderately complex IT work within a particular client department or function. Be accountable for addressing customer needs through individual action. Qualifications: Bachelor''s degree. 8 - 10+ years experience in IT contract review/negotiation and IT procurement/purchasing. Strong experience negotiating software licensing agreements. Experience in an IT procurement setting. Ability to work collaboratively with diverse groups. Excellent oral and written communication skills. Familiarity with healthcare industry is a plus.
    $98k-131k yearly est. 8d ago
  • Senior IT Administrator

    Blue Signal Search

    Information Technology Manager Job In Saint Louis, MO

    Our client, known for its innovative approach and commitment to operational excellence, is seeking a skilled Sr. IT Administrator to oversee and enhance IT operations. This role is critical in ensuring the seamless implementation, support, and optimization of IT systems and infrastructure. The ideal candidate will have expertise in IT protocols, technical support, and system and network management, demonstrating an ability to contribute strategically to the organization's technological goals. This Role Offers: Competitive base salary plus comprehensive benefits package, including medical, dental, vision, and life insurance, 401K match, PTO and more. Company that is dedicated to giving back to their community and encourages charitable and volunteer opportunities. Privately and family-owned company that supports a tight-knit, family-like company culture. Position in a stable company within a multibillion-dollar industry, offering endless career advancement opportunities. Passionate and talented executive team. Exceptional cross-functional support and top of the line resources and tools. Globally diverse company with the ability to work in a hybrid model. Focus: Configure, maintain, and troubleshoot software and hardware enhancements, system integrations, and network connections. Ensure reliable performance of IT systems, including software, hardware, and networking components. Administer server environments, including Windows Server systems, and manage network security protocols and configurations. Provide high-level technical support across the organization, resolving issues efficiently to minimize downtime. Develop strategies for optimizing system and network performance. Offer technical guidance and training to team members, promoting IT best practices. Lead IT projects, from conception through to implementation, ensuring alignment with business objectives. Collaborate with various departments to understand IT needs and deliver robust technology solutions. Maintain documentation for system processes, procedures, and configurations. Skill Set: Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent experience. 5+ years of experience in IT systems administration, network management, or related roles. Proficiency in programming languages such as C#, Java, and JSON. Hands-on experience with cloud-based services, SQL server administration, and Windows server environments (2012, 2016, 2019). Expertise in network protocols, LAN/WAN configurations, and basic router/AP setups. Advanced knowledge of Microsoft 365 and data analysis tools such as Power BI and Excel. Strong problem-solving, project management, and critical thinking skills. Ability to manage multiple projects and prioritize tasks effectively. Certifications in IT security, network administration, or ERP systems (Epicor preferred) are a plus. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in IT recruiting. Our IT recruiting team has expertise placing qualified candidates in software, cybersecurity, and emerging technology roles nationwide. Learn more at bit.ly/42QQPqi
    $81k-108k yearly est. 3d ago
  • Global IT Endpoint Administrator

    Edgewell Personal Care 4.5company rating

    Information Technology Manager Job In Chesterfield, MO

    Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers . Our family of over 25 personal care brands serves people in more than 50 countries . We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements. Position Overview The Global IT Endpoint Administrator is responsible for managing and supporting Edgewell's mobile device management (MDM) platforms to enhance endpoint experiences for the organization. The Global IT Endpoint Administrator will also provide technical assistance and guidance to end users, troubleshoot issues, and ensure compliance with global IT policies and standards. Additionally, the Global IT Endpoint Administrator will contribute to the innovation and enhancement of the overall digital experience for the organization, by identifying and implementing new technologies, solutions, and best practices. This role will be in proximity to one of Edgewell's main office locations with a hybrid model: Shelton, CT; St. Louis, MO; Allendale, NJ Responsibilities Administer, configure, and monitor the MDM platforms (Kandji and Intune) for mac OS, iOS, Android, and Windows devices. Enroll, provision, and deploy devices to end users; manage device profiles, policies, and security settings. Perform regular audits and reports on device inventory, compliance and usage. Provide technical support and troubleshooting for endpoint-related issues and escalate complex problems to the appropriate teams through ServiceNow. Collaborate with other IT teams and stakeholders to ensure alignment and integration of MDM solutions with other IT systems and services. Research and evaluate new MDM features, tools, and best practices to provide recommendations for improvement. Document and update MDM processes, procedures, and knowledge base articles. Train and educate end users and technical teams on MDM policies, procedures, and best practices accordingly. Identify and implement new technologies, solutions and best practices to enhance the digital experience for the organization. Participate in digital experience projects and initiatives including but not limited to: AI tool implementations, ServiceNow experience enhancements, onboarding experiences and digital experience monitoring (DEM). Stay updated on the latest trends and developments in digital experience and share insights and learnings with the IT team. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience. 2+ years of experience in MDM administration, preferably with Kandji and Intune. Strong knowledge of MDM concepts, standards, and best practices. Proficient in mac OS, iOS, Android, and Windows device management, configuration, and troubleshooting. Experience with scripting languages such as PowerShell, Python, or Bash. Excellent communication, collaboration, and problem-solving skills. Ability to work independently and as part of a team. Ability to prioritize and manage multiple tasks and projects. Ability to learn new technologies and adapt to changing environments. Passion and curiosity for digital experience innovation. The salary range for this position is $56,000 - $84,000. Actual base salary offered to a candidate may vary based upon factors including, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance.
    $56k-84k yearly 17d ago
  • Sr. IT Specialist

    Zachary Piper 4.0company rating

    Information Technology Manager Job In Kansas City, MO

    Zachary Piper Solutions is seeking a Senior IT Specialist to join a long-term DoD program supporting the Department of the Navy in Kansas City, MO. The Senior IT Specialist will work to monitor, troubleshoot, integrate, and maintain the IT architecture and assist with security support to operate all mission critical programs. Responsibilities of the Sr. IT Specialist include:• Maintain and manage the Point of Presence (PoP) systems of the DOD networks including firewalls, routers, switches, and encryption devices• Resolve network infrastructure issues, perform routine maintenance, respond to security vulnerabilities, and assist with EOL and DMRO activities• Use Change Management Processes to execute hardware software modifications • Manage and resolve tickets using BMC Remedy• Provide network infrastructure and security support to operate and defend the DOD Enterprise NetworkQualifications for Sr. IT Specialist include:• 7+ years of IT experience in Network Administration, Switching, Routing, and Troubleshooting• Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher• Active Secret Clearance Compensation for the Sr. IT Specialist include:• Salary Range: $80,000-100,000 ***Depending on Experience*** • Full Benefits: PTO, Paid Holidays, Cigna Medical, Dental, Vision, 401k, etc. Keywords: Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, it, it specialist, lee's summit, lee's summit Missouri, lee's summit mo, senior level, senior it specialist, sr. it, information technology, technical, technology, specialist, software, network, technician, dod, department of defense, desk top, desktop, desktops, support, help desk, helpdesk, help-desk, it, information technology, specialist, technical, technology, tier 2, tier ii, tier 1, tier I, tier 3, tier iii, ticket, tickets, active directory, password, service desk, service, field service, windows, Microsoft, systems, system, software, network, hardware, troubleshoot, troubleshooting, technician, incident, problem, request, issues, servicenow, remedy, bmc remedy, itsm, it service management, service management, computer, computers, laptop, laptops, printer, printers, mobile, mobile device, mobile devices, router, routers, server, servers, operating system, operating systems, enterprise, lan, wan, networks, networking, cisco, vpn, wan/lan, lan/wan, sccm, sscm, Microsoft office, ms office, office 365, ms 365, o365, o 365, outlook, access, federal, government, dod, defense, clearance, security clearance, secret, ts, top secret, top-secret, windows 10, ad, passwords, win10, win 10, windows 7, windows os, os, linux, ngen, smit, leidos, department of defense, department of navy, department of the navy, military, army, navy, air force, air-force, airforce, marine, marine corp, marine cops, marines, national guard, usmc, nmci, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, Leavenworth, veteran, veterans, reserve, reserves, reserve members, relocation, relocations, relo, fort, military base, iat2, iat 2, iat ii, cert, certification, certifications, onsite, fort leonard wood, leonard wood, ft leonard wood, ft. leonard wood, leonardwood, leonard-wood, Jackson, cisco, cisco certified, cisco certification
    $80k-100k yearly 16d ago
  • Network Administrator

    Prestige Staffing 4.4company rating

    Information Technology Manager Job In Union, MO

    Only accepting applicants that are located in the Saint Louis region, preferably close to Union Missouri, for this remote opportunity! Utilize your blend of business acumen and technical expertise to align up to 18 dedicated clients' business objectives with technical strategies, providing crucial insights for the vCIO to adjust roadmaps and organize essential components for strategic roadmaps, thereby enabling tailored solutions for client success. Responsibilities: Keep up to date and accurate information in IT Glue to help your fellow coworkers maintain the gold standard support for your clients. Act as the trusted technical advisor to key customer stakeholders. Prepare and deliver summarized account status, task progression, open issues, and pending activities during ACE weekly meetings. Assist in policy creation, testing, and continual refinement. Engage actively in all facets of your clients' complex networks, applications, securities, and officer personnel, ensuring a thorough understanding and providing strategic guidance. Collaborate with the Professional Services, Centralized Services and Support Desk as a customer advocate during escalations. Aid the vCIO in conducting Quarterly Business Reviews (QBRs). Requirements: 2-5 years of hands-on network troubleshooting experience, demonstrating the ability to articulate technical information effectively across administrative, middle management, and executive levels. Proficient knowledge and prior experience in supporting various network security technologies, including Firewalls, VPNs, Office365, servers, workstations, switches, and network cables. Capacity to translate business objectives into detailed technical adoption plans, coupled with exceptional written and verbal communication skills. Performance Metrics: Maintain a balance on non-alignment days to efficiently close proactive tickets generated from the previous week, ensuring timely resolution and proactive support for clients. Ensure that each client receives accurate and tailored Alignments during monthly visits, reflecting their specific needs and objectives.
    $61k-75k yearly est. 14d ago
  • Financial IT Project Manager

    Neteffects 4.3company rating

    Information Technology Manager Job In Chesterfield, MO

    Financial Systems Project Manager (working with Finance and/or Accounting teams) with benefits - Hybrid On-Site Rate: up to $65-70/hr. with benefits/PTO Conversion: $135,000-140,000 plus bonus IT Financial Project Manager This Senior Project Manager will sit on the IT side, but be heavily business facing and need superb communication skills. Basic BA skills - meaning you will need to drive conversations and ask 2nd level questions to get answers from the business. Need to be comfortable with presenting to VP's and have an interest in learning the business (a background in supporting finance and or accounting teams will be a HUGE plus) Will be using MS Project
    $65-70 hourly 9d ago
  • Information Technology Project Manager

    Magnit

    Information Technology Manager Job In Saint Louis, MO

    This is a temporary contract opportunity with The Client Group through Magnit, an enterprise third-party vendor for contingent work, only on W2. TWO Mon-Fri 9am-5pm EST REMOTE positions - SME PowerPoint and Excel skills needed 1 position - Support skills, PowerPoint and Excel skills needed Responsibilities: Assist in Project Planning: Work closely with project managers to develop project plans, timelines, and schedules. Help in setting realistic goals, identifying resources, and establishing clear deliverables. Track and Monitor Progress: Oversee project tasks and deliverables to ensure timely completion. Update project documentation and regularly communicate status updates to stakeholders. Coordinate Meetings and Communication: Organize project meetings, prepare agendas, document key decisions and action items, and facilitate effective communication among team members. Manage Documentation: Maintain project documents, files, and records. Ensure that all necessary documentation is current, organized, and accessible to the team. Handle Project Resources: Assist in resource allocation and scheduling, ensuring team members are available when needed and tracking any changes in resource requirements. Risk and Issue Management: Identify potential project risks and issues, communicate these to the project manager, and support mitigation efforts as needed. Support Budget Management: Assist in tracking project expenses and budgets, making sure that expenditures align with project goals and reporting any discrepancies. Ensure Quality Standards: Help ensure that project deliverables meet quality standards and align with the requirements set by stakeholders. Qualifications: Attention to Detail: Ability to manage multiple tasks while maintaining a high level of accuracy and attention to detail. Subject Matter Expert at MS PowerPoint MS Excel Skills Problem-Solving Skills: Proactive in identifying issues and finding solutions to keep the project on track. Team Collaboration: Work well within a team, fostering positive relationships and effective collaboration. Adaptability: Comfortable adjusting to changing project needs, timelines, and environments. Strong organizational and time-management skills Excellent communication and interpersonal abilities Proficiency with project management software (e.g., Asana, MS Project, or Trello) Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Bachelor's degree or equivalent experience 1-3 years of experience in a project coordinator, project management, or similar role. Experience in [industry or field, e.g., technology, construction] is a plus
    $75k-104k yearly est. 17d ago
  • Information Technology Project Manager

    Brooksource 4.1company rating

    Information Technology Manager Job In Saint Louis, MO

    Project Manager Hourly Rate: $55/hour Department: Software and Data Platforms We are a technically capable team supporting a crucial location lifecycle management database that provides vital customer and hardware data to multiple business units. Our environment is evolving post-reorganization, and we are seeking a motivated Project Manager to guide our location lifecycle management initiatives through this transition. Role Overview: This Project Manager will be instrumental in overseeing and managing projects spanning multiple stakeholders involving location and device based data. You will work closely with a team of 25 software developers, navigating through a transitioning Software Development Life Cycle (SDLC) process. Your role will involve standard project management tasks, including requirement gathering, managing project timelines, and coordinating between teams to ensure successful project delivery. Key Responsibilities: Project Management: Oversee and manage projects related to effective usage of this location platform, including platform maintenance, upgrades, and enhancements. Gather and document requirements from business teams, converting them into technical specifications for the development team. Create detailed project plans, including timelines, resource allocation, and risk management. Track project progress, update stakeholders, and ensure projects are completed on time and within scope. Coordination and Communication: Act as the main point of contact for all location-related projects, liaising between business teams, developers, and other stakeholders. Facilitate meetings, gather estimates, and manage dependencies. Provide regular updates on project status, timelines, and any issues that arise. Process Improvement: Work within an evolving SDLC process, adapting to changes and contributing to the refinement of project management practices. Assist in transitioning from SAFe to a more flexible methodology, including updating Jira and implementing a Kanban approach. Skills and Qualifications: Technical Proficiency: Experience with project management tools such as Smartsheet, Confluence, and Jira. Familiarity with SQL, Java services, and technical platforms/products. Understanding of backend systems and data management. Experience and Knowledge: Proven experience in managing projects in a technical environment. Experience with platform or product management is a plus. Ability to translate business requirements into technical deliverables. Personal Attributes: Strong interpersonal skills with the ability to work effectively under pressure. Excellent organizational and multitasking abilities. Resilient and able to handle a high-stress, fast-paced environment. Methodologies: Experience with various project management methodologies; experience with SAFe is a plus, but a flexible approach is required as we transition. Ability to adapt to changes in process and methodology. Additional Information: This role requires a strong personality capable of managing multiple priorities and holding teams accountable for project timelines. The ideal candidate will be a proactive problem-solver, able to thrive in a challenging atmosphere with a focus on delivering results.
    $55 hourly 10d ago
  • Senior Workforce Vendor Manager

    Edward Jones 4.5company rating

    Information Technology Manager Job In Saint Louis, MO

    Innovate here. And see your ideas come to life. It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship. Job Overview Position Schedule: Full-Time Overview: Senior Vendor Managers work closely with DDO leaders at all levels to develop and execute vendor strategies that align to their objectives and goals, helping to drive the firm long-term technology roadmaps. They build, implement, and maintain governance and overall relationship management strategies for the most strategic vendor relationships to enable successful delivery. This role serves as the main point of contact for leaders for all services and software needs required by strategic suppliers. They partner with Sourcing, Third Party Risk, Compliance, HR, Shared and Enabling Services, and Digital Product Operations (POMs) to execute their strategies. What You'll Do Execute on the firm's Digital, Data, and Operations vendor strategies through partnerships with strategic and major vendors. Implement and Maintain vendor governance aligned and customized based upon vendor segmentation. Manage the relationship and internal processes for vendors with spend exceeding $50M annually, working on complex initiatives that drive our five-year roadmap. Identify opportunities for improvement through development, implementation, and communication of vendor performance metrics. Hold their vendors accountable to established metrics. Lead the performance management for strategic vendors across Digital, Data, and Operations, in partnership with key stakeholders through ongoing review of risks and issues, as well as conducting monthly business reviews. Facilitate ad hoc discussions to take corrective action and discuss performance issues. Partner with Sourcing to maximize value from our vendors by identifying and executing opportunities to establish contract terms that not only provide risk protections for Edward Jones, but generate economic benefit. Facilitate the creation of new statements of work and other contracts, as well as facilitate the purchase order process for new and renewal business. In partnership with the team, develops, shares, and implements appropriate centralized processes in support of all phases of the vendor life cycle, in partnership with Sourcing, HR, Legal, Compliance, and other Technology areas. These processes should be continuously improved, documented, and evolve with our strategy. They will coach stakeholders and other partners on these processes. In some cases, the Senior Vendor Manager will be required to manage software vendor relationships. They will look across Edward Jones to understand business needs for new software and renewals, as well as partnering with Sourcing to negotiate the appropriate terms at renewal. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page. Hiring Minimum: $96471 Hiring Maximum: $164262 Read More About Job Overview Skills/Requirements What Experience You'll Need 10 years of experience in technology or financial services, with 5+ years of vendor management, procurement, or contract experience Experience working with global vendors Experience with managing SOW labor contracts and software contracts Prefer understanding of financial services industry and regulatory environment Data analytics and proficient in data tools like PowerBI, Tableau, and Excel. Strong written and verbal communication with executive level audience **Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** Read More About Skills/Requirements Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Read More About Awards & Accolades About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. 1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #LI-HO
    $96.5k-164.3k yearly 13d ago
  • Manager, IT

    Federal Reserve Bank of San Francisco 4.7company rating

    Information Technology Manager Job In Saint Louis, MO

    CompanyFederal Reserve Bank of St. LouisThe St Louis Fed is one of 12 Reserve Banks serving all or parts of Missouri, Illinois, Indiana, Kentucky, Tennessee, Mississippi, and Arkansas with branches in Little Rock, Louisville and Memphis. The St. Louis Fed's most critical functions include promoting stable prices and economic growth, fostering a sound financial system, providing payment services to financial institutions, supporting the U.S. Treasury's financial operations, and advancing economic education, community development and fair access to credit. The Bank strives to maintain an engaging and exciting work environment that is both inviting and collegial. We are looking for a Software Engineering Manager to provide leadership and direction to software engineers utilizing Agile development methodologies to design, engineer, implement, test, and transition new or enhanced software solutions for production use. As the Software Engineering Manager, you will report to a Senior Manager and work with enterprise architecture, infrastructure operations peers, product and project leaders/managers, and other in-house developers, engineers, and analysts. As Software Engineering Manager, you will oversee our department's budget, report progress to senior management; and identify and support talent and determine resource requirements and allocations Responsibilities Responsible for overseeing and managing the organization's information technology assets. Coordinate development from concept to installation. Act as a liaison between clients, vendors, and consultants. Responsible for performance appraisals, development, motivating, coaching, and mentoring. Provide recommendations for hiring, staffing, scheduling, performance evaluations, disciplinary actions, and training needs. Manage agile team(s), including consultants, developers, and testers. Provide leadership regarding all aspects of the agile teams, including technical direction, process improvement activities, alternatives analysis, risk management, corrective actions, resolution of issues and defects, value delivery, and general challenges. Assure compliance to Federal Reserve Bank, System, and Treasury policies and procedures. Communicate effectively with clients and all levels of management, peers, and organizations within the Federal Reserve System and the Treasury. Partner with our Treasury Product Management organization, Treasury customers, scrum masters, and other Federal Reserve System management areas such as Financial Management, National IT, Audit, Procurement, Legal, Vendors, etc. Research and maintain current knowledge of new application methodologies and tools, as well as Federal Reserve District and System technology priorities. Maintain a vigilant security posture, including assisting with upgrading information security as necessary. Qualifications Bachelor's degree, with a major or specialized courses in Engineering, Computer Science or MIS or commensurate experience. 5+ years in the area of IT Leadership, including responsibility for engineering and delivery of a complex application(s), including: Staffing decisions, mentoring and development, and performance evaluations. Broad technology experience with any Objected Oriented Programing language or Cloud Native technologies. Experience with cloud computing, DevOps, development pipeline orchestration, and software engineering practices is required. Experience leading teams utilizing Agile methodologies. Experience working collaboratively across IT and departments. Knowledge of secure coding practices, RESTful web services and test-driven development. Detail oriented with strong organizational skills. Ability to process and assess complex procedures, practices, and policies. Industry-related certifications or degrees in the areas of application development/methodology, process, agile methodologies, cloud development, cybersecurity, project, and/or risk management are desired. Candidates with less experience may be considered at a lower job grade or salary. US Citizenship Required. Travel may be required between 5% and 15%. Total Rewards Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth-along with a wide range of benefits and perks that support your health, wealth, and life. Salary: $103,200-159,000 In addition to competitive compensation, we offer a comprehensive benefits package that all brought together in a flexible work environment where you can truly find balance: Generous paid time off Tuition & Training assistance/reimbursement 401(k) match & Annuity/Pension fund Top-notch health care benefits Child and family care leave Professional development opportunities And more... At the Federal Reserve Bank of St. Louis, we believe the Federal Reserve most effectively serves the American public by building a more diverse and inclusive economy. Our commitment to diversity and inclusion, at all levels of the organization, has been one of our core values for many years and remains strong as we continue enhancing our efforts. Learn more about Bank's culture. The Federal Reserve Bank of St Louis is an Equal Opportunity Employer. #LI-Hybrid Full Time / Part TimeFull time Regular / TemporaryRegularJob Exempt (Yes / No) YesJob CategorySupervisory/ManagementWork ShiftFirst (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice
    $103.2k-159k yearly 2d ago
  • IT Systems Administrator Manager

    Mymlc

    Information Technology Manager Job In Missouri

    St. Joseph, MO, Leadership, Full Time, 16796, Full Time, Days, Hybrid Posted: Sep 18th 2024 JOB DESCRIPTION Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey. Details * IT Systems Administrator Manager * IT Systems Programming * Full Time Status * Day Shift Summary * The Manager IT-Sys Admin is responsible for effectively creating, communicating, and coordinating tactical direction and implementation of IT Sys Admin operations in support of key initiatives and the IT strategy. The Manager IT Sys Admin will manage steady state operations as well as the design, build and implementation of IT systems. Collaborates with key business partners, internal technology teams and external vendors to build processes and leverage technology to enable digital innovation. Manager IT Sys Admin remains knowledgeable about Mosaic IT Standards, cybersecurity requirements, regulatory, and legal standards that may impact IT. The Manager IT Sys Admin will establish key performance indicators and measure operational performance to measure and report on operational effectiveness. The Manager IT-Sys Admin will be responsible for building a high performing team, fostering an open, diverse and empowered culture to ensure alignment to the Mosaic culture prioritizing patient care.Specifically, the Manager IT Sys Admin will be responsible for designing, building, and running the IT infrastructure environment including both on-prem and cloud based IT systems. This position is employed by Mosaic Life Care. Duties * Leadership/Supervisory Role: Manage the work direction and resource needs for a team of system engineers. Define strategic goals and manage performance to meet those goals. This position is responsible for hiring and building high-performing teams, empowering people and rewarding results. Develops and clearly communicates goals and priorities and continuously coaches and monitors team progress. Responsible for developing clear career paths to support team growth. * Strategy Leadership: Demonstrates the ability to establish and communicate a vision for the team. Manage activities relative to the day-to-day operations of IT Infrastructure and Cloud in support of the IT strategy. Determine business and technical requirements to maintain the highest possible degree of operational stability and digital innovation. * Collaboration and Support: Serve as a key respondent and facilitator for internal and external technical incidents. Follow industry and technology trends and best practices to advise leadership and direct teams on the best employment of tools, techniques, and procedures. Develop and maintain a working relationship with 3rd arty service providers as needed. The Manager also works closely with the IT leadership in the business technology planning process as well as the analysis of departmental efficiencies and effectiveness. * Other duties as assigned. Qualifications * H.S. Diploma is required. Bachelor's Degree-Computer Science or related field is preferred. * 1 or more relevant technical/professional certifications preferred. * Relevant Subject Matter experience (5-7 years required). Leadership experience preferred. ** Recommended jobs based on your profile** No recommendations found Location St. Joseph, MO Leadership Location Maryville, MO Leadership Location St. Joseph, MO Leadership Location Maryville, MO Leadership Location Maryville, MO Leadership Location St. Joseph, MO Leadership Location St. Joseph, MO Leadership Location St. Joseph, MO Leadership Location St. Joseph, MO RN & LPN Inpatient Location St. Joseph, MO Long-Term Acute Care Hospital (LTACH) This position assumes responsibility for caring for and completing tasks that contribute to high quality, safe and effective care. This position will execute protocols, administer respiratory therapie... Location St. Joseph, MO Allied Health This position assumes responsibility for caring for and completing tasks that contribute to high quality, safe and effective care. This position will execute protocols, administer respiratory therapie... Location St. Joseph, MO Allied Health
    $89k-122k yearly est. 9d ago
  • IT Manager for fast growing Logisitic/Trucking company

    Better Hire 4.5company rating

    Information Technology Manager Job In Springfield, MO

    Job DescriptionWe are a fast-growing Springfield Mo Logistic/Trucking company that provides delivery to other big companies through the south. Looking for a Director of IT who can manage our IT policies and systems, Data analytics, and oversee all technology operations. Should have an understanding of Data, and systems with integration. We have a casual work environment and believe we have one of the sharpest tech teams in town. (Our work is very interesting) Understanding of Data Room to grow. Good salary/Benefits and Bonuses.
    $110k-144k yearly est. 12d ago
  • IT Systems Administrator Manager

    Heartland Health 4.3company rating

    Information Technology Manager Job In Saint Joseph, MO

    Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey. Details * IT Systems Administrator Manager * IT Systems Programming * Full Time Status * Day Shift Summary * The Manager IT-Sys Admin is responsible for effectively creating, communicating, and coordinating tactical direction and implementation of IT Sys Admin operations in support of key initiatives and the IT strategy. The Manager IT Sys Admin will manage steady state operations as well as the design, build and implementation of IT systems. Collaborates with key business partners, internal technology teams and external vendors to build processes and leverage technology to enable digital innovation. Manager IT Sys Admin remains knowledgeable about Mosaic IT Standards, cybersecurity requirements, regulatory, and legal standards that may impact IT. The Manager IT Sys Admin will establish key performance indicators and measure operational performance to measure and report on operational effectiveness. The Manager IT-Sys Admin will be responsible for building a high performing team, fostering an open, diverse and empowered culture to ensure alignment to the Mosaic culture prioritizing patient care.Specifically, the Manager IT Sys Admin will be responsible for designing, building, and running the IT infrastructure environment including both on-prem and cloud based IT systems. This position is employed by Mosaic Life Care. Duties * Leadership/Supervisory Role: Manage the work direction and resource needs for a team of system engineers. Define strategic goals and manage performance to meet those goals. This position is responsible for hiring and building high-performing teams, empowering people and rewarding results. Develops and clearly communicates goals and priorities and continuously coaches and monitors team progress. Responsible for developing clear career paths to support team growth. * Strategy Leadership: Demonstrates the ability to establish and communicate a vision for the team. Manage activities relative to the day-to-day operations of IT Infrastructure and Cloud in support of the IT strategy. Determine business and technical requirements to maintain the highest possible degree of operational stability and digital innovation. * Collaboration and Support: Serve as a key respondent and facilitator for internal and external technical incidents. Follow industry and technology trends and best practices to advise leadership and direct teams on the best employment of tools, techniques, and procedures. Develop and maintain a working relationship with 3rd arty service providers as needed. The Manager also works closely with the IT leadership in the business technology planning process as well as the analysis of departmental efficiencies and effectiveness. * Other duties as assigned. Qualifications * H.S. Diploma is required. Bachelor's Degree-Computer Science or related field is preferred. * 1 or more relevant technical/professional certifications preferred. * Relevant Subject Matter experience (5-7 years required). Leadership experience preferred.
    $98k-118k yearly est. 60d+ ago
  • Manager, Global IT Tier II Support

    Mitek USA 4.4company rating

    Information Technology Manager Job In Missouri

    Manage and oversee Global IT Tier II Support operations to ensure stability, effectiveness, and continuous improvement. Develop and maintain support SLAs to guide decisions regarding necessary support improvements, evaluate team performance, and ensure critical services are supported effectively. Oversee the timely delivery of technical support service to internal clients on a global basis. This role involves possible additional support requirements such as 24 hour rotated on-call coverage. Job Responsibilities & Requirements Responsibilities Oversee Global ticket queues, manage escalations. Work as an escalation path and liaison between other IT functional groups, technical escalation teams and other business functions. Mentor the Global Tier II Support Team, with appropriate and constructive feedback thru leadership and coaching. Establish and manage vendor relationships Manage new hardware deployments, hardware installations, hosted applications, and software installations Provide technical support by responding to user-reported issues and proactively addressing global support service issues from a managerial standpoint Develop & maintain Infrastructure hardware and application standards Track ticketing statistics, team member KPIs, and service availability to inform support improvements Development and maintain documentation of best practices on related technical matters, including local area network diagrams and procedural documentation Other duties as assigned Leadership Responsibilities: Responsible for the professional development of team members, play a key role to guide, coach, and provide constructive feedback to support team members to reach their full potential. Create a supportive and inclusive work environment that encourages collaboration, respect for diverse perspectives, and empower team members to excel in their roles. Qualifications Bachelors Information Technology required or Bachelors Related Field 2+ Years leading an IT team, preferably in a global organization required 4+ Years Acting in a senior technical role in a Windows environment required Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis Able to use Microsoft Office Applications Soft Skills Skilled in managing challenging internal customer situations with professionalism. Effective communicator with the ability to present numerical data clearly and build positive team dynamics. Strong problem-solver with a track record of effective decision-making and goal-setting. Additional Requirements 10% national/international travel for project related work Physical Demands This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs. MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation. MiTek is an E-Verify and Drug and Tobacco-Free Workplace. We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic. For accommodation to assist with completing this application, please contact Human Resources at ***************. ***********
    $85k-115k yearly est. 15d ago
  • IT Operations Manager

    K12Itc Listed On Inc.

    Information Technology Manager Job In Kansas City, MO

    > IT Operations Manager IT Operations Manager Job Type Full-time Description Menlo is a leader in tailored IT solutions for K-12 education, creating robust infrastructures that allow schools to focus on educational excellence. We are committed to driving innovation and delivering impactful, client-centered technology solutions. The IT Operations Manager will set the strategic direction for Menlo's Professional Services function, ensuring the delivery of seamless implementations, complex projects, client support, ongoing maintenance and scalable operations. This leader will focus on executing operational frameworks that drive client satisfaction, promote efficiency, and foster continuous improvement across the organization. You will lead a team of systems and network professionals, executing standards that align with strategic goals while managing operations to exceed client expectations. **You Will:** * Refine and execute the strategic vision for the department, aligning operational practices with organizational goals and client needs. * Oversee client lifecycle management from pre-sales to ongoing support transition, ensuring an integrated approach across onboarding and implementation. * Build a cohesive team environment, championing a culture of transparency, proactive communication, and conflict prevention. * Evaluate and refine department best practices, standards, and processes, ensuring compliance with SLAs, security protocols, and organizational standards. * Strategically manage a portfolio of projects, with accountability for vendor relationships, resource planning, risk assessment, and change management, while maintaining high-quality service delivery. * Drive accountability through progress reporting and milestone tracking, ensuring all deliverables align with both client and organizational objectives. * Act as an internal quality control leader for the project teams, overseeing the execution of project plans, Statements of Work, and quality assurance processes. * Continuously improve project management infrastructure, refining templates, policies, and tools to support operational scalability and quality enhancement. * Create a high level of efficacy with ongoing systems management, including proactive maintenance, patch management and operational maintenance. Requirements **You Have:** * Bachelor's degree with 7+ years of leadership experience in strategic operations, client implementation, and technical integration, with an emphasis on enterprise clients. * Track record of leading cross-functional teams and promoting a collaborative, hands-on management style. * Deep understanding of complex IT systems, infrastructure, and operational scalability. * Experience in managing project portfolios, including budgeting, risk management, and stakeholder communication. * Background in educational technology or similar sectors is advantageous. **What We Offer:** * 401(k) retirement plan with company matching * Supportive time off including paid volunteer days and company holidays * Medical/Dental/Vision healthcare benefits including dependent plans & HSA/FSA offerings * Wellness reimbursement to nurture employees' minds and bodies * We pride ourselves on Community and host exciting company outings and events **Physical Requirements** * Ability to sit at a desk and work on a computer for prolonged periods. * Occasionally lifting or moving items such as laptops, small servers, or office supplies (typically up to 25 pounds). * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *This job description is intended to provide a general overview of the position and is not an exhaustive list of responsibilities. Duties and responsibilities may change based on organizational needs.* *We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic as defined by applicable law.*
    $78k-108k yearly est. 9d ago

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