Vice President, Information Technology & Retail Systems
Information Technology Manager Job 47 miles from Moreno Valley
A fast-growing, multi-location retail organization is seeking a Vice President, Information Technology & Retail Systems to lead enterprise-wide technology strategy. This executive will oversee all IT and Information Systems functions, with a strong emphasis on retail system integration, digital transformation, and AI-driven innovation. The VP will drive the evolution of infrastructure, retail platforms (POS, ERP, WMS, CRM), and customer-facing technologies to enable scalable growth, operational efficiency, and a seamless omnichannel experience.
Key Responsibilities:
Develop and lead the company's IT & IS strategy, ensuring alignment with business objectives and long-term growth initiatives.
Drive enterprise-wide digital transformation, including cloud migration, automation, and AI integration to improve scalability, efficiency, and decision-making.
Lead and evolve the technology ecosystem across all retail and corporate locations, including POS platforms, ERP systems, WMS, and CRM solutions.
Design and implement AI-powered tools such as predictive analytics, intelligent chatbots, and automated checkout to enhance operational performance and customer engagement.
Oversee IT infrastructure (cloud, networks, data centers), ensuring robust, scalable, and secure systems across retail and back-office environments.
Strengthen cybersecurity protocols and ensure compliance with PCI DSS, GDPR, CCPA, and other industry regulations.
Build and mentor high-performing IT & IS teams, fostering a culture of innovation, accountability, and continuous improvement.
Partner cross-functionally with Operations, Finance, Supply Chain, and Marketing to support business initiatives through integrated technology solutions.
Enhance IT service management (ITSM), optimizing system uptime, support capabilities, and proactive maintenance programs.
Evaluate and implement third-party technology vendors and partners to drive system performance, security, and cost savings.
Ensure business continuity through effective disaster recovery planning and risk mitigation strategies.
Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
15+ years of IT and IS leadership, including digital transformation, enterprise systems, and infrastructure management within a retail environment.
Proven track record overseeing IT in multi-site retail operations and managing omnichannel retail systems (POS, ERP, WMS, CRM).
Hands-on experience integrating AI and emerging technologies into retail operations.
Deep knowledge of IT governance, cybersecurity, data protection, and regulatory compliance (PCI DSS, GDPR, CCPA).
Expertise in cloud computing, network security, infrastructure scaling, and vendor management.
Strong leadership, strategic planning, and cross-functional collaboration skills.
Bilingual in English and Mandarin preferred due to international business operations.
Relevant certifications such as CISSP, CISA, or similar strongly preferred.
Bilingual proficiency in English and Mandarin is strongly preferred, facilitating collaboration with diverse stakeholders and international partners.
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at *****************
IT Project Manager 3
Information Technology Manager Job 16 miles from Moreno Valley
Provide oversight and management of projects in Stater Bros. Markets.
JOB RESPONSIBILITIES:
Maintain and improve the standards for project delivery
Maintain and improve the disciplines by which projects are delivered
Ensure that project stakeholders have the resources required to perform their tasks
Manage the coordination between all tasks and resources in a project
Communicate the status of projects, their timelines, and budgets to the Project Management Lead
Coordinate with business stakeholders as needed for project delivery
Take overall responsibility to ensure that projects are planned, managed, and delivered according to standards
Contribute to the project intake process, ensuring that the workflow is followed to properly capture demand
Superior analytical, evaluation, and problem-solving abilities
Perform other duties as required
REQUIREMENTS / QUALIFICATIONS:
Bachelor's degree or equivalent experience in Information Technology or other related discipline preferred
Current Project Management Institute Project Management Professional (PMP) strongly preferred
5+ years of experience managing projects as a primary job function
Excellent written and verbal communication skills
Exemplary interpersonal and diplomatic skills
Demonstrated knowledge of best practices for project management and delivery
Proven ability to successfully manage budgets
Experience in managing large-scale projects
Information Technology Professional
Information Technology Manager Job 45 miles from Moreno Valley
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
IT Systems Administrator / Solutions Engineer
Information Technology Manager Job 35 miles from Moreno Valley
Our client in Irvine, CA is looking for an IT Systems Administrator / Solutions Engineer. This is a contract position.
What You Will Do:
We are seeking a highly motivated and versatile IT Systems Administrator / Solutions Engineer to join the Digital Workplace & Solutions team, focusing on our enterprise search and AI applications. This role will focus on development of custom features for our Enterprise Search application, Glean. The role will bridge the gap between our admins and internal business users, ensuring successful adoption and utilization of our cutting-edge technologies. You will leverage your strong technical background in development and integration to understand complex systems, while also possessing excellent communication and training skills to empower our users.
As an IT Systems Administrator / Solutions Engineer, you will be a key contributor to the success of our enterprise search and AI initiatives, acting as a technical consultant, trainer, and problem solver. You will be responsible for designing, building, and optimizing our Enterprise Search solution, while also understanding user needs, translating them into actionable solutions, and providing ongoing technical support and guidance.
Responsibilities:
Develop and deploy AI-powered search systems: This includes utilizing technologies like natural language processing (NLP), machine learning (ML), and deep learning to understand user intent, extract meaningful insights from data, and deliver accurate search results. Develop a deep understanding of our enterprise search and AI platforms, including their architecture, functionalities, and APIs.
Optimize search algorithms: Continuously improve search algorithms' accuracy, efficiency, and scalability to handle large volumes of data and complex search queries.
Integrate with diverse data sources: Connect the search system with various data sources across the organization, including databases, document repositories, cloud storage, and enterprise applications.
Personalize search experiences: Tailor search results based on user roles, preferences, prompts, and past interactions to provide a more relevant and engaging experience.
Ensure data security and privacy: Implement robust security measures to protect sensitive information and comply with data privacy regulations.
Build custom generative AI solutions: Create custom generative AI apps and agents securely and at scale on the Glean platform.
Stay up-to-date with AI advancements: Continuously research and evaluate new AI technologies and techniques to enhance the search system's capabilities.
Support End Users: Troubleshoot and resolve technical issues related to search and AI applications.
User Enablement & Training: Conduct "Train the Trainer" sessions and workshops to empower internal business users to utilize our search and AI tools effectively. Host prompt-a-thons, office hours and provide personalized support to address user questions and challenges. Develop and maintain user training materials, including tutorials, FAQs, and knowledge base articles. Communicate complex technical concepts to non-technical audiences in a clear and concise manner. Gather user feedback and translate it into actionable insights for product development and training improvements.
Solution Design & Implementation: Collaborate with business users to understand their specific needs and requirements related to search and AI. Design and implement customized solutions to address user challenges and optimize search and AI. Assist in the development of use cases and best practices for leveraging our search and AI applications.
What You Will Need:
Basics:
3-5+ years of experience in enterprise search engineering.
Strong hands-on experience with Glean, including indexing, query processing, and search optimization.
Proficiency in at least one programming language (e.g., Python, Java, Go).
Experience with AI/ML techniques for search, such as natural language processing (NLP), information retrieval, and ranking algorithms.
Familiarity with various data storage and processing technologies (e.g., databases, cloud storage, data pipelines).
Excellent problem-solving and analytical skills.
Strong communication and collaboration skills (ability to host training sessions, add input to status reports, optimize analytics dashboards, etc.)
How You Will Be Successful:
Envision the Future
Communicate Honestly and Broadly
Seek Technology and Business “First”
Embrace Diversity and Take Risks
What We Offer:
Competitive Salary
Comprehensive Benefit Package
401(k) with matching contributions
Paid Time Off
Employee Discounts
Free training on all Altair products
Why Work with Us:
Altair is a global technology company that provides software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
IT Systems Administrator
Information Technology Manager Job 11 miles from Moreno Valley
IT Systems Administrator
Employment Terms: Exempt
Immediate Supervisor: IT Director
Compensation Range: $70,000-$90,000
Mindset / Experience:
Consistently offer the highest level of support while maintaining a positive, enthusiastic and helpful attitude. Respond to concerns, suggestions and complaints from the entire Company in a timely, professional and consistent manner. This is a hands-on Systems Administrator position which focuses on support first and Systems Administration/ERP support second.
Role & Performance Expectations:
Work closely with IT Director to advance IT Process Objectives.
Minimum Responsibilities:
Provide excellent customer service and support by solving various end-user problems including, but not limited to hardware, software, network, video conferencing equipment, printers, and Smart Phones.
Create and maintain all network/e-mail accounts in Microsoft Active Directory environment.
Design, configure and implement network and computer infrastructure for all new jobsites. Work with Phone and Data vendors to provision site and manage entire provisioning process from start to demobilization.
Manage and track all IT Assets
Responsible for the upkeep and maintenance of all company IT equipment such as laptops, desktops, tablets, printers, phones, computer accessories, routers, switches and firewalls.
Configure and deploy new desktops, laptops, and tablets.
Configure and deploy mobile phones. Manage mobile MDM. Manage VOIP systems.
Advanced Responsibilities:
Administer, maintain and manage all servers in the organization including patching, scripts, VMware and network program installations.
Manage full cycle IT security including Sonicwall Firewall, virus protection, network security, Arctic Wolf MSAT, MDR, MR, InTune compliance, and Microsoft Identity attack surface reduction.
Support CMiC, including internal clients as well as external collaborators. Help with reporting and business analytics. Complete assessments and help with the overall improvement of CMiC.
Conduct IT Orientation for new hires.
Recommended Skills:
Experience with construction specific ERP is a must.
5+ years of Systems Administration (VMWare, SAN and NAS Storage, Windows Servers, Microsoft 365, Azure AD)
Education/Physical Demands:
Bachelor of Science in computer related field or equivalent experience in lieu of B.S. Degree
Ability to lift and move computer equipment.
Ability to be at project site 30% of the time.
Notice to Search Firms
Tilden-Coil Constructors ("Tilden-Coil") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Tilden-Coil, including those sent to a Tilden-Coil mailing address, email address, fax machine, directly to employees, or submitted to our resume database, will be considered the property of Tilden-Coil. No fees will be paid for any placement resulting from the receipt of an unsolicited resume.
Tilden-Coil will consider any candidate for whom an agency submits an unsolicited resume to have been referred free of any charges or fees. Agencies must obtain prior written authorization from Tilden-Coil's recruiting team before submitting resumes-and only in connection with a valid, fully-executed agreement for services and a specific job opening. Tilden-Coil will not pay a fee to any agency that does not have such an agreement in place.
Agency agreements will be valid only if in writing and signed by an authorized representative of Tilden-Coil's Human Resources team. No other Tilden-Coil employee is authorized to approve agreements or bind the company regarding the placement of candidates by staffing agencies.
The intent of the job description is to provide a general outline of the employment title. Specific responsibilities may vary depending on the individual requirements of the specific project and direction from the immediate supervisor.
IT Project Manager
Information Technology Manager Job 35 miles from Moreno Valley
GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations.
Role Description
This is a full-time on-site role as an IT Project Manager at GIT America, Inc. The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of information technology solutions on a day-to-day basis in Irvine, CA.
IT Project Manager
Salary Range: $70,000~$130,000 a year
Requirements
Bilingual in English and Korean
At least 3 years of experience in IT project management
At least 3 years of experience in software development
8 or more years of IT experience
Team player who thrives on accomplishments both individually and as a shared team effort
Strong attention to deadlines and budgetary guidelines
Excellent presentation and communication skills
Proficient in MS Office applications (Word, Excel, PowerPoint, etc) and Jira issue management system
Experienced in supervising and mentoring (preferred)
Physical Requirements
Normal office duties
Work may require occasional weekend and/or evening work.
Responsibilities
Manage IT development projects (C# .Net server systems and Android Apps) from brief to finish
Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome
Report and manage costs and revenues of IT projects
Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan
Structure and manage integrated, multitrack performance databases
Develop and maintain partnerships with third-party resources, including vendors and researchers
Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones
Job Type & Work Schedule
Full-time, Monday to Friday
Employee Benefits
Health Insurance including medical, dental and vision
401K plan with company matching
Paid vacation and sick leave
Paid Holidays
Annual discretionary bonus
Complimentary lunch
Work Location
Irvine, CA 92602
If you are interested, please send your resume via email at **********************
Please state which position you are applying for in the subject heading.
GIT America Inc. is an Equal Opportunity Employer.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.
System Engineering Manager
Information Technology Manager Job 33 miles from Moreno Valley
Are you a Systems Engineering leader with a passion for research and development Defense projects?
As the Systems Engineering Manager, you will oversee a talented team responsible for systems test, requirements management, and system administration while driving innovation through R&D road mapping. This role requires a strategic mindset, strong technical expertise, and proven leadership capabilities. You'll be in a position to grow into the VP of Engineering either at this business or one of their sister companies.
As the Systems Engineering Manager, your key responsibilities will include:
Define and execute strategic plans for R&D and systems engineering, ensuring alignment with company objectives.
Provide leadership to cross-functional teams, managing and mentoring a group of Systems Test Engineers, Systems Requirements Engineers, and a System Administrator.
Oversee and refine systems engineering processes, including requirements management, to improve efficiency, quality, and compliance with industry standards such as DO-254, DO-178C, MIL-STD-810, and MIL-STD-461.
Drive R&D initiatives, collaborating with engineering and management to define technical roadmaps and manage quality, intellectual property, and bid management processes.
Support customer interactions, focusing on military avionics and delivering innovative, compliant solutions.
The ideal Systems Engineering Manager will have:
Bachelor's degree in Systems, Electrical, Mechanical, or Aerospace Engineering (or equivalent).
10+ years of experience in systems engineering, with 5+ years in leadership roles.
Ideally have experience with standards such as DO-254, DO-178C, MIL-STD-810, and ARP4754A.
Strong understanding of Model-Based Systems Engineering (MBSE) tools like Cameo and requirements management tools like DOORS. Labview experience is also a plus.
The successful Systems Engineering Manager will be based full-time on site, 9/80 work schedule with some flexibility around one day working from home each week. Please apply today and we will reach out to relevant candidates in 24-48 hours.
Technology and Data Information Systems Supervisor
Information Technology Manager Job 46 miles from Moreno Valley
About the Employer WSD Vision: Leading the way as the premier Pre K-8th grade school district in Orange County, CA by providing exceptional and innovative experiences where all learners thrive. WSD Mission: It is our collective responsibility to educate and empower all students to pursue excellence through a distinctive, rigorous, and engaging academic experience. The Westminster School District, located in West Orange County, operates 17 schools: 13 elementary sites, three middle schools, and one site which provides preschool programs. The District has approximately 1,100 employees. The Westminster School District is recognized for high academic achievement and serves about 8,200 students, grades Preschool-8th. The district offers a broad scope of supplemental instructional programs including two dual immersion programs, GATE academy, music and band, exploratory STEAM/Coding programs, and state-of-the-art science and art facilities. Modern library-media centers, integration of technology, and specialized instruction help provide a well-balanced and rigorous curriculum to support students to become innovative, critical thinkers who readily adapt to a rapidly changing 21st-century environment.
Job Summary
Job Summary
This is a full-time management position 40 hours per week, 7:30 am to 4:00 pm 12-month Benefited position A comprehensive District-paid benefit package is offered, which includes medical, dental, and vision insurance with a district-paid cap.
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Under the direction of the Chief Technology Officer, the Technology and Data Information Systems Supervisor oversees the maintenance and integrity of the district's student information system, supervises technical staff, and ensures data accuracy for state and federal reporting. This role involves providing technical leadership, training district employees, and managing data integrations and technology initiatives across the district. This is a management position.
MINIMUM QUALIFICATIONS: Education: Equivalent to four years of college coursework in information technology or a bachelor's degree in either information technology or a closely related field. Experience may be substituted for college education on a year-for-year basis. Experience: Three (3) years of recent paid experience, including work in positions providing background and working knowledge in information services/technology, key software components, technology hardware, and operating systems.
* Copy of Transcript
* Letter(s) of Recommendation
* Resume
Requirements / Qualifications
Comments and Other Information
Applicants must submit a completed application via edjoin.org and submit the following: • Professional resume • Two current letters of recommendation dated within one year, including one from your current supervisor • College Degrees/transcripts Candidates passing through to the Level 1 oral exam interviews will receive a phone call to schedule a time for the interview. Candidates not moving forward will be notified by email through Edjoin.
For more information about this position, go to the pdf file here *************************************************************************** Description13**********560761.pdf
IT/OT Services Support & Operations Manager
Information Technology Manager Job 24 miles from Moreno Valley
Job Details Management Corporate Headquarters - Ontario, CA Full Time Bachelor's $150000.00 - $170000.00 Salary Up to 25% Information Technology
Who We Need:
New-Indy Containerboard (NICB) is seeking an IT/OT Services Support & Operations Manager with based in Ontario, CA to lead an internal bi-coastal services support team, infrastructure operations administrators, and a third-party tier-1 24x7x365 staffed partner(s) to provide support to New-Indy's four containerboard manufacturing operations environment, three packaging companies encompassing around 15 manufacturing plants, and our main headquarters office. This role is responsible for overseeing daily support and operational aspects of both IT and Operational Technology systems. This role involves ensuring the stability, integrity, and continuity of services, collaborating with IT and OT teams, and driving improvements in technology practices and security. The manager also focuses on aligning IT and OT infrastructure with business priorities and maintaining adherence to security and compliance protocols. The IT/OT Services Support and Operations Manager will work closely with site leaders, Enterprise IT/OT team members, and end-users to enhance IT/OT support and operational services, improve response times, and develop strategies to optimize helpdesk performance. This role requires a hands-on leader with strong technical expertise, customer service focus, and the ability to manage a distributed team, and 3
rd
party vendors. In essence, the IT/OT Services Support & Operations Manager bridges the gap between IT and OT in the multiple NICB's sites, ensuring that both systems operate effectively and securely to support the organization's overall business goals, while supporting the Enterprise IT/OT Teams strategies and programs to be successfully implemented, maintained and optimized.
What you will do:
Services Support
Manage all resources, including financial resources, key help-desk personnel and critical 3rd party partner(s) teams, to support information technology operations and service management goals and objectives for the Enterprise IT/OT Teams.
Oversee the day-to-day operations of the bi-coastal helpdesk team, ensuring timely issue resolution.
Direct daily operations of the service desk, ensuring prompt and effective handling of support requests and SLA compliance.
Analyze key performance indicators (KPIs) and service level agreements (SLAs) such as First Time Resolutions, Resolution Time, Customer Satisfaction, Ticket Volume, among others to identify and act on areas for improvement.
Manage helpdesk staffing, scheduling, and workload distribution to maintain operational efficiency.
Lead and mentor the support staff, fostering a collaborative atmosphere and encouraging professional growth.
Formulate and implement a technical strategy that aligns with the organization's goals and enhances service delivery.
Evaluate and manage the tools and systems utilized by the support team, including ticketing software and self-service platforms.
Deliver high-quality technical assistance to both customers and internal users, ensuring issues are resolved efficiently.
Organize training sessions to enhance team members' technical skills and customer service capabilities.
Coordinating with other IT/OT departments to understand their needs and address any issues that may affect their operations. This cross-departmental collaboration is vital to ensure that all parts of the organization are supported adequately by IT/OT services.
Maintaining IT/OT documentation, ensuring that all processes, configurations, and procedures are documented thoroughly.
Develop IT/OT Support Policies & SOPs - Standard Operating Procedures.
Promote awareness of security issues among end-users and ensure sound security principles are reflected in the organization's vision and goals.
Develop and maintain strong relationships with manufacturing sites to understand IT/OT support needs and drive continuous improvements.
Operations
On behalf of Enterprise IT/OT Infrastructure Team, provide daily management and maintenance to the IT and OT infrastructure, including servers, networks, storage, backups, VoIP, and other hardware and software components.
Oversee regular patching schedules to ensure that vulnerabilities are identified and remediated swiftly, both on traditional on-premises and cloud hosted infrastructures.
Ensure that IT/OT operations comply with pre-defined standards and SOPs.
Monitor and optimize the performance of IT/OT systems, infrastructure, networks, VoIP and other solutions to ensure they meet business needs and maintain efficiency.
Ensure backups and traditional daily/weekly/monthly preventative maintenance activities are successful in place.
Develop and maintain strong relationships with Enterprise IT/OT Teams - Infrastructure, Security, IT & OT Solutions - to understand IT/OT operational needs and drive continuous improvements.
Act as an escalation point for complex technical issues and collaborate with other IT & OT departments for resolution.
Work in collaboration with 3
rd
party partners - cloud providers, MSPs, etc., and vendors - OEMs such as Cisco, Dell, and others to properly leverage services provided and hold vendors accountable to contracted SLAs.
What you will need:
Knowledge, Skills, and Experience
Bachelor's degree in computer science, Information Technology, or a related field (equivalent experience considered).
10+ years of IT operations and/or services/support experience, with at least 5 years in a leadership or management role.
Organizational skills, attention to detail, follow-up, documentation preparation and maintenance skills, and customer service orientation are crucial for success in this role.
Exceptional interpersonal skills, with a focus on rapport-building, listening, conflict resolution, and questioning.
Strong knowledge of ITIL framework.
Experience in managing cross-functional teams and processes.
Exceptional written and oral communication skills.
Ability to conduct research into a wide range of issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in a user-friendly language.
Highly self-motivated and directed.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Reliable and available to work a flexible schedule including nights and weekends.
Strong experience managing an enterprise helpdesk team in a manufacturing or industrial environment preferred.
Expertise in IT support tools such as ticketing systems, remote support tools, and asset management systems.
Experience with Microsoft Office 365, Windows OS, Mac OS, Active Directory, VPN, and networking fundamentals.
Knowledge of ITIL best practices and experience implementing service management frameworks a plus.
Ability to commute as needed between corporate offices, mill, and packaging locations around Southern California sites.
What to Expect:
Work Environment & Conditions
This position is based in Ontario, CA, with an oversight of a bi-coastal helpdesk and infrastructure administrators' team. The corporate office environment is typically quiet with a controlled temperature, while manufacturing facilities may involve higher noise levels and warmer temperatures. Regular travel to mill and packaging facilities is expected, up to 50% depending on projects, while averaging 25% monthly.
Physical Demands
40-hour on-site work week. Emergency call-in availability for 24-hour production environment. Flexibility to work outside standard business hours when needed for IT/OT planned maintenance activities.
Ability to work on-site at industrial facilities, which may include working in hazardous environments or under strict safety protocols.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Be able to lift 40 lbs. unassisted.
Physically able to participate in sessions, presentations, and meetings.
Some travel may be required for the purpose of offsite software and system integration efforts, and team building and development activities.
Manager, IT Operations
Information Technology Manager Job 43 miles from Moreno Valley
Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are looking for a dynamic and experienced Manager, IT Operations to lead our IT Operations team. The ideal candidate will be responsible for end-user support, network and systems administration, and ensuring compliance with Sarbanes Oxley (SOX) IT General Controls. This role requires strong leadership skills, technical expertise, and the ability to manage a team of IT professionals.
Let's talk about some of the key responsibilities of the role:
* Lead and manage, provide guidance, support, and development opportunities to the IT Operations team, which includes service desk analysts, IT support specialists, and systems administrators.
* Oversee the daily operations of the IT Operations team, ensuring the availability and reliability of infrastructure systems and networks
* Manage and ensure effective and consistent execution of IT processes, specifically SOX IT General Controls, to ensure full compliance
* Create and maintain detailed documentation of IT operations processes, procedures, and performance metrics
* Identify and act on opportunities to automate and streamline IT processes (e.g., access and device provisioning, deprovisioning) to improve consistency and operational effectiveness
* Ensure the delivery of high-quality IT services to internal and external stakeholders, adhering to service level agreements (SLAs)
* Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of IT operations
* Work closely with the Cybersecurity team to implement and maintain security measures to protect the company's data and systems, ensuring compliance with relevant regulations and standards
* Manage relationships with external vendors and service providers, negotiating contracts, and ensuring quality service delivery
* Develop and manage the IT Operations budget, ensuring cost-effective use of resources
* Work closely with Director, IT Operations to develop technical standards, service level agreements, and operational metrics.
Skills and Qualifications Required for this Dynamic Team Member:
* Bachelor's degree in Computer Science, Information Technology, or related field
* At least 10 years of IT operations and support experience, with at least 3 years in a managerial position
* Must have experience implementing, managing, or supporting SOX IT general controls
* Strong working knowledge of IT infrastructure, including Entra ID, Intune, M365 (Teams, OneDrive, SharePoint, Exchange Online), servers, networks, and cloud computing
* Working experience implementing and managing MDM tools, such as Intune and Jamf
* Must be proficient in IT service management (ITSM) frameworks such as ITIL and ITSM platforms (i.e., Jira Service Management strongly preferred)
* Must be proficient in IT service management (ITSM) frameworks such as ITIL
* Proven ability to lead and manage a team of IT professionals, with strong interpersonal and communication skills
* Highly desirable: Amazon (AWS), Microsoft (M365), and ITIL certifications
* Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
* Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
* Experience managing IT projects, with the ability to prioritize tasks and manage multiple projects simultaneously
* Strong time management and organizational skills with the ability to multitask and manage multiple concurrent priorities.
A Few Other Items Worth Mentioning:
* Office Location - Newport Beach, CA. Hybrid schedule: M/F - remote; T/W/Th - onsite.
* Position reports directly to Director, IT Operations
Compensation & Total Rewards
The expected pay range for this position is $150,000 to $170,000. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations, including but not limited to role-relevant knowledge and skills, experience, education, certifications, and more.
We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental, and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer-covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus, and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and well-being resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Year holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily.
Evolus takes pride in being a company on the forefront of innovation while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together; we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration, and team building but a community, too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ***************
#LI-EL1 #LI-HYBRID
IT Operations Manager
Information Technology Manager Job 37 miles from Moreno Valley
The IT Operations Manager is responsible for overseeing the daily activities of the IT department's operational staff, directly managing the desktop support teams across eight locations. This role works closely with the Infrastructure Manager and serves as the primary escalation point for coordinating break/fix service requests. The Operations Manager collaborates with the Vice President of IT to align and prioritize IT tasks and projects, ensuring standardized processes are followed across all sites. Additionally, this position maintains accurate systems inventory and provides regular reporting on IT operational metrics. This position will work onsite 5 days a week in our corporate office located in Irvine, CA.
Key Responsibilities
Lead and manage the desktop support team; serve as the primary escalation point for service requests
Ensure timely resolution of all service desk tickets
Track and report on key IT metrics, including service desk performance and system uptime
Support the migration from on-premises infrastructure to cloud-based solutions
Guide the team in Endpoint automation including system imaging and manual tasks
Provide end-user training on endpoint computing technologies
Act as an IT ambassador and foster strong relationships with business stakeholders
Drive the continual improvement and automation of IT services
Create, oversee and maintain internal documentation and knowledge base articles
Manage and procure inventory of computing devices, mobile equipment, printers/copiers, and peripherals and software licensing
Perform user administration tasks in Active Directory, Azure and Exchange
Assist with troubleshooting hardware, software, and network issues
Support server, virtualization, storage, and application environments
Collaborate with external vendors to resolve issues efficiently
Mentor IT staff to ensure performance, skills development, and role alignment
Perform additional duties as assigned
Minimum Qualifications
Minimum 7 years of experience in IT operations and end-user support.
Proven experience in managing teams and IT projects in a fast-paced environment.
Required Skills and Experience
At least 10 years of hands-on technical experience in a 24/7/365 IT operational environment
7-10 years' experience supporting and troubleshooting Windows Server and Desktop OS
7+ years in customer-facing IT support roles
7+ years' experience with Active Directory, Azure, VMware, EPM and MDM solutions
Solid understanding of LAN/WAN architecture, including TCP/IP, SMTP, DNS, DHCP, VLANs, LDAP, firewalls, and routing protocols
Experience with scripting tools (e.g., PowerShell, WScript/CScript, Perl)
Proficiency with IT service desk systems such as ManageEngine, ServiceNow, etc.
Strong written and verbal communication skills, with the ability to translate business needs into technical requirements
Highly organized with attention to detail; capable of managing multiple tasks simultaneously
Flexible, proactive, and able to work both independently and collaboratively
Experience leading IT projects for 7+ years
Education and Certifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
Relevant certifications are a plus, including:
ITIL 4 Foundation
Microsoft Azure Fundamentals / Azure Administrator
CompTIA Network+
CompTIA Security+
ITAR Compliance Notice
This position requires compliance with the International Traffic in Arms Regulations (ITAR). Under ITAR, candidates must be a U.S. citizen, U.S. lawful permanent resident (e.g., "Green Card" holder), asylee, or refugee as defined by 8 U.S.C. 1324b(a)(3). Applicants who do not meet this requirement may not be eligible for employment in this position.
Summit Interconnect is an Equal Opportunity Employer
We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.
IT SYSTEMS MANAGER
Information Technology Manager Job 38 miles from Moreno Valley
Information Technology Systems Specialist
***Preferred Experience in Restaurant365 and Aloha POS System
Data Center Project Manager
Information Technology Manager Job 35 miles from Moreno Valley
COMPANY OVERVIEW 174 Power Global, headquartered in Irvine, California, is a member of Hanwha Group, a FORTUNE Global 500 firm that is among the eight largest business enterprises in South Korea. 174 Power Global designs, builds and manages renewable energy solutions. The company brings a decade of global leadership in renewable energy to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade energy solutions customized for local energy markets. 174 Power Global offers the full spectrum of energy solutions - from power plant development, design, construction, operations, and maintenance. With proven capabilities across the renewable energy value chain. 174 Power Global is expanding into data centers, leveraging internal knowledge and expertise, the company will secure and enable clean/renewable powered sites for data center development. Our focus is on attracting clients who will build and operate these data centers, ensuring their needs are met through our high-value, innovative solutions. POSITION OVERVIEWThe Project Manager will support the VP of Data Centers with all aspects of Data Center Strategy and Development. This role involves learning all aspects of the Data Center & Energy project development process, including collaborating with internal teams and external stakeholders, ensuring the successful development of data centers. Travel up to 25% is expected in this position.RESPONSIBILITIES
Project Management: Own and lead multiple project workstreams, understanding scope, cost, and schedule implications. This includes taking comprehensive notes, action items (+ follow up), and ability to understand technical concepts in a dynamic work environment.
Coordination & Communication: Collaborate with internal and external teams to identify and pursue site selection opportunities, including the provisioning of utilities (e.g., power, water, fiber).
Client Relationship Management: Serve as support on all client engagements, organizing customer meetings/logistics, presentations, and contract negotiations. Support maintaining strong relationships with key decision-makers at various organizational levels, from data center executives to technical staff.
REQUIRED QUALIFICATIONS
Bachelor's degree in Business, Real Estate, Engineering, or a related field.
Minimum of 1+ years of experience in project management, site selection, business development, engineering, or a related field.
Experience in project management, real estate transactions, infrastructure development, and/or utilities.
Proven track record of effectively handling ambiguity, multiple workstreams, and competing priorities
Basic understanding of the data center market, including client needs, industry trends and the competitive landscape.
Excellent communication, and interpersonal skills with the ability to influence key stakeholders and decision-makers.
Ability to travel as needed to meet with clients and stakeholders (up to 25% of the time).
$100,000 - $125,000 a year Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates.
174 Power Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.***********************
IT OnBase Application Administrator
Information Technology Manager Job 35 miles from Moreno Valley
The IT OnBase Administrator designs customized Enterprise Content Management (ECM) solutions for business units. Responsible for determining/documenting the technical requirements, developing functional specifications, and implementing comprehensive “end-to-end” document capture, scan, store, and retrieval solutions. Participates in document discovery and statement of work processes to clearly define the scope of solving defined business problems. Develops project plans consisting of a work breakdown structure of tasks and manage the pre-production issues and change orders, as required. Designs and implements complex ECM workflow solutions in concert with base system installations. Delivers post-production technical support as needed.
RESPONSIBILITIES
Architects, develops and implements complex custom ECM solutions.
Facilitates technical discovery meetings with business units.
Author's functional specification documents and ascertains customer approval.
Develops the work break down structure of tasks required to implement and deploy an approved ECM solution.
Authors, facilitates and executes approved change management orders as required by the business.
Provides rollover support to end users, when the Help Desk is not available, or issue escalation is required.
Acquires and maintains current technical knowledge of relevant product/ service offerings as it pertains to document capture, storage, retrieval, electronic workflow and data and systems integration.
Evaluates current workflow and methods, recommends and implements new ways to service the business customers.
Makes oral and/or written presentations of system analysis, design and operational data in a clear, concise and non-technical manner.
Communicates with users orally, in person and on the telephone to solve concerns and recommend alternatives.
Other duties as assigned.
QUALIFICATIONS
5+ years of experience in managing/implementing medium to high complexity projects required.
3+ years of experience implementing OnBase ECM solutions required.
Prior experience with business process improvement projects.
Proficient in SQL required.
OCASA, OCAWA and/or OCSE certifications required.
A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $37.73/hr to $62.87/hr. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visit
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CA (Los Angeles applicants): Applicants are notified that the Company is an insured depository institution subject to the restrictions and requirements of Section 19 of the Federal Deposit Insurance Act (12 CFR 303) (“Section 19”). In accordance with Section 19, the Company will consider an applicant's criminal history after an applicant is made a conditional offer of employment. Qualified applicants with criminal conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance. Section 19 may prohibit the Company from employing an applicant with criminal conviction(s) for fraud, breach of trust, embezzlement, mishandling of money or any crime of violence may have a direct impact on the job duties as set forth in the job description and such convictions may result in withdrawal of a conditional offer of employment in accordance with the Los Angeles Fair Chance Ordinance. Because of the nature of our business, a review of your criminal history is necessary to comply with Section 19 and to avoid substantial risk to our business operations and licensing.
#LI-Onsite #LI-FG1
Director of IT and Digital Systems
Information Technology Manager Job 43 miles from Moreno Valley
: Director of IT and Digital Systems
Title: Director of IT and Digital Systems Department: Corporate Reports To: COO
FLSA: Exempt Date of Revision: 01/20/2025
Summary
The Project Administrator supports the administration and coordination of chain restaurant projects. The duties performed by the Project Administrator are intended to:
Support Project Managers and Account Managers in delivering a seamless customer experience of project execution
Focus on critical details required for successful project execution
Essential Duties and Responsibilities
IT Operations and Vendor Oversight
Systems and Software Management
Lead technology projects and innovation
Support business reporting and communication
Management of IT Department
Required Qualifications
Strong understanding of SaaS platforms, vendor management, licensing, and basic cybersecurity principles
Experience with ERP/CRM tools like Netsuite, Salesforce, or equivalent preferred
Competency in Microsoft Suite
Great attention to detail
Strong verbal and written communications skills
Ability to collaborate with a team
Ability to problem solve
Ability to multitask in a fast-paced environment
Preferred Qualifications
BA/BS degree
Previous restaurant industry experience
Office and remote office work experience
Supervisory Responsibility
This position has various supervisory responsibilities.
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and works under fluorescent lighting. Noise levels are moderate.
Physical Demands
Ability to make repetitive substantial movements (motions) of the wrists, hands, and/or fingers
Able to remain in a stationary position 50 percent of the time
Ability to lift up to 20 pounds
Ability to hear, read, and speak to communicate with employees, customers, vendors, etc.
Other Duties
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IT Systems Administrator
Information Technology Manager Job 35 miles from Moreno Valley
Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can't-heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God's call in launching new congregations.
Job Description
Monitor and respond quickly to incoming requests related to IT issues
Maintain computer systems and act as support if any system goes down.
Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
Maintain user PCs, including upgrades and configuration as needed.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and license users.
Qualifications
3-5 years of system admin and/or helpdesk experience
Working knowledge of computer systems, PC repair, and network management
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Ability to deploy, configure, and support operating systems on desktop and mobile
Understanding and appreciation for information security within systems and user devices.
Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time.
Additional Information
All Mariners Church Staff:
Love Jesus and call themselves Christians.
Embrace a high biblical standard of personal conduct and lifestyle.
Agree to and adhere to the church's statement of faith and leadership commitment.
Attend Mariners Church.
We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment:
Health insurance (medical, dental and vision)
403b Retirement Saving Plan
Paid vacation
Paid time off to serve
Discounts at the Mariners Cafe and Bookstore
Tuition discount for Mariners Church Preschool
Opportunity to attend ministry events and conferences
Working alongside a community of supportive, like-minded believers
IT Administrator
Information Technology Manager Job 35 miles from Moreno Valley
A growing company is looking for an IT Administrator to provide technical support for its team while assisting with office IT operations. This role involves managing devices, troubleshooting technical issues, and collaborating with internal teams on technology solutions.
Responsibilities:
Oversee the lifecycle of company devices, including procurement, distribution, and recovery.
Configure and deploy laptops, mobile devices, and other IT equipment.
Handle IT onboarding and offboarding processes.
Troubleshoot and resolve system issues across Windows and Mac platforms.
Provide technical training and support to employees.
Assist with telecommunications system administration.
Collaborate with IT teams on technology upgrades and process improvements.
Adapt to evolving technical needs and additional responsibilities as assigned.
Qualifications:
Minimum 2 years of experience in help desk or technical support.
Proficiency with Windows and Apple iOS operating systems.
Strong knowledge of Microsoft 365, including Exchange and Active Directory.
Advanced skills in Microsoft Office for both PC and Mac.
Strong problem-solving abilities and attention to detail.
Excellent communication and interpersonal skills.
Ability to maintain confidentiality and data security.
Preferred Qualifications:
Experience with network troubleshooting and VPN security solutions.
Familiarity with VMware environments.
Knowledge of endpoint management tools.
Experience with cybersecurity and endpoint protection solutions.
IT Systems Administrator
Information Technology Manager Job 41 miles from Moreno Valley
Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments
Key Tasks and Responsibilities (What you will be doing!)
Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking
Installation and configuration of medium sized hybrid networks
Administration and maintenance of firewalls
Installation and configuration of Windows and Linux servers, often in virtual environments
Administration of analogous functions in cloud environments
Administration and maintenance of servers and common applications
Perform system backups and restorations, assist in the assurance of backup integrity
Schedule and coordinate system maintenance & upgrades
Provide technical support via telephone, chat, email support or tickets.
Installation and configuration of JAVA web application from customer environment
Qualities you must possess
Enthusiasm for installing and maintaining IT environments.
Continuous adherence to the highest level of ethical standards and all Company policies and procedures.
Ability to understand complex requirements
Attention to detail with good verbal and written communication
Preferred Skills and Experience
BS in Computer Science/Engineering from an accredited College/University
Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11
Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers
Working experience in day-to-day operations of LANs, WANs and VPNs
Working knowledge of Dell Server, Sonicwall, and Dell Switches
Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration
Working experience in Amazon AWS and Microsoft Azure
Working experience in Linux Servers with Dockers - Ubuntu and CentOS
Working knowledge of Jboss and Wildfly
Knowledge of working in Linux and MS Windows environments
Ability to work independently and in a team environment, using good judgment and initiative
Excellent written/verbal communication skills, time management and analytical skills
Ability to multi-task and switch tasks frequently throughout the day is a must
Additional Desired Skills and Experience
Public Safety domain and technology experience
iOS, Android Mobile deployments
NOSQL experience (e.g., MariaDB)
Oracle and SQL database script writing
Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium).
cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO.
cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
IT System Administrator
Information Technology Manager Job 37 miles from Moreno Valley
Scope:
The IT Systems Administrator will be the initial point of contact for providing technical support to end-users who need assistance with their computer hardware or software. This may involve fixing a technical fault, answering a query, fulfilling a service request - anything that is needed to allow the user to return to work satisfactorily. The IT Systems Administrator will also assist with user rights, passwords, user accounts and basic level security administration.
The IT Systems Administrator is committed to delivering excellent customer service. Their strong communication skills will help them diagnose the user's issue and explain technical issues in a way that non-experts can understand. Most of their work will take place on site.
Essential Job Function:
· General Requirements:
o Identify and diagnose issues and problems
o Advise users on action to take
o Categorize and record reported issues in the company ticketing system
o Escalate unresolved problems.
· User Support
o Effectively question users to establish symptoms
o Follow guidelines and applies basic product knowledge to resolve user requests
o Escalate unresolved incidents
o Support users that have little to no computer skills
· Problem Management
o Investigate incidents to find root cause, and resolve or escalate
o Make sound decisions in emotionally charged environments on appropriate actions and business impact
o Check IT knowledge base system to find out if similar problems have occurred in the past
o Rapidly identify failing components, selecting alternatives such as repair, replace, or configure
o Update knowledge base to facilitate future resolution of common errors
· Communication and Knowledge Sharing
o Listen to others to understand their point of view
o Confidently present messages in a clear and precise manner
o Share information with team members to help them become more effective
o Structure written and oral communication to ensure clarity.
· Attention to Detail
o Accurately and carefully follow established procedures
o Check work to ensure it is complete and free from errors
o Act promptly to service requests
· Change Management
o Follow guidelines to implement requests for change, avoiding service disruptions and cohering to service levels and information security requirements
o Apply change management procedures.
· Leadership and Teamwork
o Build and sustain positive relationships with team members and users
o Respect and value others and be sensitive to difference opinions and perspectives
o Be responsive to changing team priorities.
· Cybersecurity
o Work to implement and support security tools
o Assist in CMMC L2 level compliance and certification
· ITIL Foundations a plus
· Network + desired
· Security + desired
· Experience with management tools such as Sophos and ManageEngine
· Active Directory knowledge (3 years +)
o Group Policies
o Proper domain administration
o Secure LDAP
· Microsoft tools experience desired
o InTune
o Office 365
o Data Loss Prevention
· Operating systems
o Windows server 2016 or newer
o Linux (multiple versions)
o Windows 10& 11 desktop
Requirements
Essential Qualifications, Education and Experience:
· Bachelor's degree in Computer Science or similar education preferred
· At least five years in similar role preferred
· Support at PCB manufacturing a huge plus
· Excellent written and verbal communication skills
· Strong diagnostic and analytical skills
Physical Requirements:
· Computer based role. Must be able to work in front of a computer for extended time periods.
· No or very limited physical effort required
· Work is normally performed in a typical interior/office work environment
ITAR Compliance Requirement:
This position requires access to controlled technical data and/or participation in activities subject to the International Traffic in Arms Regulations (ITAR). As such, all applicants must be U.S. persons, as defined by ITAR (U.S. citizens, U.S. lawful permanent residents, or individuals with refugee/asylee status). Candidates who do not meet ITAR eligibility requirements will not be considered for this position.
AdvancedPCB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law (EEOC).
Compensation: Exact compensation may vary based on skills, experience, and location.
About AdvancedPCB
AdvancedPCB is a leading manufacturer of high-reliability printed circuit boards. The company features 6 total manufacturing sites: Santa Clara, our headquarters in the heart of the Silicon Valley; 2 in Southern California, 1 in Maple Grove, Minnesota, Aurora, Colorado and Chandler Arizona. Currently, the company is viewed as over $100 Million; 180,000 sq. ft. of manufacturing space with over 480 employees, making AdvancedPCB one of the largest privately held printed circuit board manufacturers in North America.
Visit us!
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Salary Description $80,000.00- $90,000.00
IT Development Manager
Information Technology Manager Job 46 miles from Moreno Valley
Job Details Oceanside, CA $139500.00 - $161900.00 Salary/year 1st ShiftIT Applications & Dev Manager
Who are we:
Magnaflow is a leading manufacturer and supplier based in Oceanside, CA of premium products to the automotive aftermarket industry such as catalytic converters, performance exhaust and replacement exhaust. Through the Camburg division in Huntington Beach, CA. Magnaflow also supplies race-inspired performance suspension products and vehicle uplifting services, Magnaflow is focused on future growth through both new business development and new product introduction. our websites are ***************** and ***************
Salary Range: $139,500-$161,900/annually
What you will be doing:
As an IT Applications and Development Manager, you will lead and mentor a talented team of software engineers. You will be responsible for the overall planning, execution, and success of complex technical projects. Your role will involve collaborating with cross-functional teams, ensuring alignment with business objectives, and fostering a culture of continuous improvement and innovation.
Responsibilities:
• Plan and implement enterprise applications and related integrations
• Design, Develop and Architect solutions that deliver value to the organization
• Manage lifecycle of enterprise applications from selection/development and implementation to maintenance and upgrades.
• Lead, mentor, and manage a team of software engineers, fostering their professional growth.
• Collaborate with product managers, designers, and other stakeholders to define project scope and objectives.
• Automate release pipelines and testing to improve quality of deliverables
• Drive the adoption of agile methodologies and continuous integration/continuous deployment (CI/CD) practices.
• Actively manage project timelines and resources
• Identify and mitigate risks throughout the software development lifecycle.
• Stay updated with the latest trends and technologies in software development
Requirements:
*B.S. in Computer Science, Information Systems, Business, or a related field.
*Project Management Certification is a big plus
*10+ years of experience in IT and software engineering roles
5+ years of experience in a leadership or managerial role
What you need:
Exceptional communication skills (written and verbal).
Proven leadership and team management skills.
Proven track record of successfully leading and delivering complex software projects.
Strong problem-solving skills and the ability to think strategically.
Experience implementing and maintaining enterprise applications (ERP, WMS, MES)
Experience with ERP integrations (EDI, ECommerce, etc)
Experience with .Net C# and other object-oriented programming languages (Java, C++, Python, etc.).
Proficiency in DevOps management tools and code repositories (Jira, Azure Dev Ops, GitHub, etc)
Understanding of web languages and frameworks (JavaScript, HTML, CSS/SASS, BootStrap).
Experience with SQL and SQL server (Oracle is a plus).
Experience with test and QA automation tools
Experience with cloud platforms (Azure and/or AWS).
Knowledge of Cloud ERP systems (Epicor Kinetic) is a huge plus
Project Management Certification is a plus
Manufacturing experience is a plus
What's in it for you?
Competitive Salary
PTO, Sick Pay, Birthday Holiday, Paid Holidays
Medical, Dental, Vision
401k Matching (Up to 5%)
Education assistance
Company sponsored events
Growing department and team
**Final agreed upon compensation will be based on a variety of factors including but not limited to an individual's related experience, education, certifications, skills, and work location.