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Information technology manager jobs in Naples, FL - 45 jobs

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Information Technology Manager
Information Technology Project Manager
Information Technology/Support Technician
Network Service Manager
Information Technology Instructor
Technical Systems Engineer
Technical Services Manager
Senior Solutions Manager
Information Technology Generalist
Director Of Technology And Services
Information Technology Associate
Information Technology Technician
  • Service Technician - Cadillac / GM

    Val Ward Cadillac Inc.

    Information technology manager job in Fort Myers, FL

    Val Ward Cadillac is a third-generation, family-owned business. For over 50 years, Val Ward has sought to exceed the expectations of it's Southwest Florida clientele. Our Service Department is in search of a Certified Technician - an Experienced candidate who wants to be part of an awesome team and focused on good CSI. The Certified Technician's role is to service and repair vehicles as assigned by management following all established standards and procedures. The role is focused on customer satisfaction, loyalty, and profitability of the department. Responsibilities: Perform work specified on the repair order with efficiency and in accordance with manufacturer guidelines and Dealerships standards. Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Maintains cleanliness of vehicles while performing service or repairs Ensures that required documentation is complete and is in compliance with regulations and standards Follows all shop policy, procedure, safety, and environmental rules Attends meetings, training, and educational classes as require Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs Execute repairs under warranty to manufacturer specifications Skills/Qualifications: Certified Technician/Mechanic High school diploma or GED required Post-secondary automotive training, certification or equivalent work experience ASE certification (or is willing to obtain certification) 3-5 years of automotive dealer-level experience preferred 3-5 year of luxury dealer-level experience preferred Broad scope of automotive mechanical/electrical knowledge Must have valid drivers license - complying with company Driver Criteria Guide Good communication, customer service, and problem solving skills, including the ability to maintain composure under stress Highly professional and dependable Safety and customer service oriented 2-4 years GM Automotive Technician experience highly preferred; and the ability to learn new technology, repair and service procedures and specifications Valid driver's license and clean driving record Please include list of your ASE certifications Competitive flat rate pay and certification reimbursement. We invest in you and your future by providing excellent training for all our automotive technicians. If you are looking for more than a job, apply to begin your career with the automotive leader in Fort Myers! Benefits: Excellent Pay based on Experience and Training Health, Dental, Vision and Life Insurance Benefits Paid vacation & holidays Possible Relocation assistance for the ideal candidate CLOSED SUNDAY! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $55k-100k yearly est. Auto-Apply 60d+ ago
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  • Manager, Tech Service Delivery - Field Network

    The Hertz Corporation 4.3company rating

    Information technology manager job in Estero, FL

    A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: * Manage end-to-end network support for field locations, including: * Field Support & Operations * Circuit connectivity * Move/Add/Change coordination * SLA tracking and issue resolution * Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. * Manage network-related project delivery, ensuring timelines and budgets are met. * Participate in annual budget planning. * Conduct regular team standups to monitor progress and deliverables. * Enforce ITSM processes for Change, Incident, and Problem Management. * Utilize dashboards and reports to track SLA and KPI compliance weekly. * Serve as the primary liaison between managed service providers and the Field Networking team for escalations and requests. * Maintain vendor relationships and escalate site surveys, installations, and performance issues as needed. * Manage circuit turn-ups for Hertz locations, collaborating with internal resources, circuit providers, airport authorities, and technicians. * Support acceptance testing and service activation for new network services. * Contribute to developing and refining procedures for Field Network infrastructure. * Participate in network design discussions and document requirements for large-scale projects. * Track and report on the lifecycle of field network devices. What We're Looking For: * Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (preferred). * 3+ years of experience in IT Service Delivery or related roles. * Experience supporting network infrastructure in large enterprise environments. * Familiarity with network vendors such as Cisco, Meraki, and Fortinet. * Strong understanding of circuit connectivity and infrastructure. * Exceptional customer service and escalation management skills. * Ability to prioritize tasks, manage multiple projects, and meet deadlines. * Proficiency in project tracking and digital workflow tools; agile methodology experience is a plus. * Familiarity with Telecom Expense Management (TEM) tools. * Strong data analysis skills using Excel. * Excellent communication and presentation skills; ability to build relationships across diverse teams. * Highly organized, self-directed, and collaborative. We expect the starting salary to be around $115,000 to $140,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Get: * 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $115k-140k yearly Auto-Apply 49d ago
  • Director Technology Services

    Lee Health 3.1company rating

    Information technology manager job in Fort Myers, FL

    Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum to Midpoint Pay Rate:$61.44 - $82.97 / hour The Director Technology Services is a senior leadership position and is responsible for the design, implementation and support of the organizations data center(s) components and their associated technology infrastructure. This position leads and manages projects, staff and budgets along with defining strategic and tactical plans and priorities for this vital aspect of the organizations computing infrastructure. Responsible for the oversight and implementation of projects and support/maintenance duties that ensure optimum data center and infrastructure design and quality, security, reliability and cost effectiveness. Provides technology guidance for end-user and other software application projects. Holds respective vendors accountable to their committed performance levels. Ensures continuous availability, redundancy and performance of data center technologies. This position leads, supports and retains assigned staff while promoting teamwork and providing direction on assigned projects. Serves as a role model in the areas of work ethic, values, leadership and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with the CIO, other IT leaders, VPs, System Directors and other organization leadership and staff. Requirements Education: Bachelors degree required. Experience:Minimum of 5 years of Information Systems Management experience required. Certification:N/A License:N/A US:FL:Fort Myers
    $61.4-83 hourly 35d ago
  • IT Technician

    Noble House Hotels and Resorts 4.4company rating

    Information technology manager job in Naples, FL

    A beautiful boutique hotel, the Inn on Fifth located in the heart of Naples, boasts 87 guest rooms, 32 club suites, a spa, a fitness center, and a sparkling pool. Work with a wonderful team that is rooted in family and provides an exceptional experience for our guests. Position Overview We are seeking a full-time, on-site IT Data Analyst to join our team. This role combines technical expertise with data analysis to support hotel operations and ensure seamless IT functionality. Key Responsibilities * Perform daily analysis of income and payment data. * Collaborate with the Finance team to ensure accurate mapping of revenue and payment streams. * Deploy, maintain, and repair computer hardware (Dell). * Troubleshoot basic hardware and Windows software issues. * Manage user and computer accounts in Microsoft Active Directory. * Work with vendors to resolve software-related issues. * Provide basic support for IP phones, printers, and scanners. * Manage IT requests through the IT ticketing system. * Provide 24/7 on-call support (2 weeks on, 2 weeks off). * Work independently and adapt to weekend/night shifts as needed. * Communicate effectively in both verbal and written formats. * Prioritize tasks with strong attention to detail. Requirements Physical Demands * Ability to sit or stand for extended periods. * Ability to squat, bend, and lift up to 50 lbs. * Corrected vision to normal range. * Ability to work long hours as needed. Education & Experience * Proficient in computer skills and troubleshooting applications. * Experience setting up and maintaining hardware. * Willingness to learn and apply IT training on the job. * CompTIA A+ or similar certification preferred. We have you covered… In return for working at the Inn on Fifth, you will be rewarded with a competitive salary and benefits compensation package, including * Heath Benefits, Dental and Vision and an Employee Assistance Program * Supplemental benefits are available to select team members such as Short-and-Long Term Disability, Life Insurance, Accidental Death and Dismemberment and Pet Insurance * 401k Plan with a company paid match * Paid holidays, personal time, sick time * Pay on demand * Career growth and recognition opportunities Unique Hotels attract Unique People. If you are passionate about technology, problem-solving, and delivering exceptional service, we invite you to join our Inn on Fifth family. Our Values At Inn on Fifth, we embrace Caring, Integrity, and Respect. The Inn on Fifth is deeply committed to Diversity, Equity, and Inclusiveness: The Inn on Fifth encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Inn on Fifth is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law. Salary Description $20 per hour
    $20 hourly 10d ago
  • IT Generalist - Opportunity Center

    Goodwill Industries of Southwest Florida 4.2company rating

    Information technology manager job in Fort Myers, FL

    Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values · Respect: We treat all people with dignity and respect. · Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. · Ethics: We strive to meet the highest ethical standards. · Learning: We challenge each other to strive for excellence and to continually learn. · Innovation: We embrace continuous improvement, bold creativity, and change.
    $28k-42k yearly est. 19d ago
  • IT Support Technician (Part-Time, Independent Contractor)

    Hammer It Consulting, Inc.

    Information technology manager job in Naples, FL

    Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-52k yearly est. Auto-Apply 60d+ ago
  • ECRS Specialist, IT Associate

    Seed To Table

    Information technology manager job in Naples, FL

    Part-time Description “There are no strangers here, only friends we have yet to meet.” - Frank Oakes We are seeking a tech-savvy and detail-oriented ECRS Specialist, IT Associate to support POS systems, back-office operations, and store technology. This role is responsible for managing ECRS Catapult, troubleshooting hardware and software issues, supporting associates, and ensuring smooth daily system operations in a fast-paced retail environment. Why Join Us? Career Growth: Start as an apprentice and grow into a skilled floral professional. Your development matters to us-we invest in your success. Employee Discounts: Enjoy exclusive discounts on our delicious organic food, including dining and groceries. Community & Culture: Be part of a welcoming, supportive family that values diversity, collaboration, and personal growth. Work-Life Balance: We offer paid vacation time so you can rest, recharge, and take care of what matters most. Referral Rewards: Know someone talented? Refer them and earn rewards for helping our team grow. Join the IT Team at Seed to Table - Now Hiring an ECRS Specialist! Requirements Key Responsibilities: Support and maintain ECRS POS systems and Catapult Back Office Create and submit Worksheets, Dynamic Promotions, labels, and reports in Catapult Add, update, and manage items within the POS system Troubleshoot hardware and software issues including printers, registers, scanners, and card readers Respond promptly to service requests and technical issues from associates Train and support team members on POS systems and related technology Create and update store sig nage using Adobe Illustrator Test equipment functionality and ensure system accuracy Follow established IT processes, procedures, and timelines Qualifications: Experience with ECRS POS systems and Catapult Back Office preferred Proficiency in MS Office, especially Excel Basic knowledge of databases and POS system principles Strong technical troubleshooting skills Detail-oriented with strong organizational and prioritization abilities Ability to communicate clearly and follow established processes Proficiency in English Reliable transportation and flexible availability, including weekends Must be 18 years of age or older and able to work full-time (up to 40 hours per week) Physical Requirements: Ability to stand and/or walk for the duration of a scheduled shift Frequent bending, twisting, reaching, pushing, and pulling Ability to lift and/or move objects up to 25 lbs., and occasionally up to 50 lbs. Ability to work around store equipment, hardware, and workstations Ability to use ladders and step ladders as needed Ability to work in environments with moderate dust and cleaning agents Ability to work with a variety of fresh, dried, and processed products without allergic reactions Ability to occasionally work in tight spaces, including under counters or desks How to Apply: Ready to bring your culinary passion to life? Apply now on our Careers page and become a key part of the Seed to Table Family! Stay Connected: Follow us on social media for updates on our latest news and job openings: Seed to Table TikTok Seed to Table Facebook Seed to Table Instagram Seed to Table LinkedIn Seed to Table YouTube Seed to Table Website Equal Opportunity Statement: Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.
    $44k-76k yearly est. 3d ago
  • IT End User Support Technician

    Us Eye

    Information technology manager job in Fort Myers, FL

    The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: * Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. * Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. * Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. * Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). * Work closely with IT infrastructure teams to support servers, network devices, and security protocols. * Provide training and guidance to end users on IT best practices and security policies. * Document technical issues, solutions, and support activities in the ticketing system. * Assist in hardware deployment and upgrades, including imaging and configuring new devices. * Ensure compliance with HIPAA, security policies, and IT standards. * Collaborate with vendors and third-party providers to resolve hardware and software issues. * Participate in on-call rotation or after-hours support, as needed. Required Qualifications: * Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support, preferably in a healthcare or clinical setting. * Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. * Experience with EHR systems, medical peripherals, and clinical application support is a plus. * Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). * Excellent problem-solving and customer service skills. * Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. * Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: * Experience working in a healthcare IT environment. * Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. * Familiarity with HIPAA compliance and IT security best practices. * Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: * This role requires frequent travel to physician clinics within the assigned region. * Must have reliable transportation to travel to remote locations. * Must be able to lift and transport IT equipment (up to 50 lbs). * Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $32k-52k yearly est. 35d ago
  • Information Technology Instructor Full-Time

    Keiser University

    Information technology manager job in Naples, FL

    Instructors are responsible for leveraging their expertise to deliver education services to students through: Planning and organizing instructional methods and resources Programmatic accreditation (if applicable) Facilitating student engagement in the classroom/learning environment Working one-on-one with students Assessing students and providing developmental feedback Job Requirements: Must have a Master's Degree in Information Technology Must have 2 years of professional experience
    $45k-66k yearly est. 60d+ ago
  • IT Senior Client Technology Support Technician - 992736

    Nova Southeastern University 4.7company rating

    Information technology manager job in Fort Myers, FL

    We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Provides accurate and timely advanced technical support services to students, faculty and staff via telephone, chat, email, remotely and at desk side. Independently manage routine support functions. Leads team in absence of manager. Job Category: Non-Exempt Hiring Range: Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Performs advanced installation and maintenance of hardware systems students, faculty, and staff to ensure technology resources are properly functioning. 2. Performs advanced repairs and root-cause analysis of technology issues at the sites and remotely, to ensure problems are resolved timely. 3. Leads team providing advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. 4. Assists management with coordination of support at all facilities including classrooms, offices, clinics, videoconferencing classrooms, and all university locations on campus or off, as required. 5. Resolves escalated issues for students, faculty, and staff encountering challenging hardware, software and other problems relating to technology. 6. Creates inspection and maintenance schedule of technology equipment housed in university facilities including offices, classrooms, computer labs, and clinics, as assigned. 7. Creates, logs, updates, and resolves technology tickets using appropriate ticketing system in a timely manner. Creates knowledge base articles to support resolutions. 8. Leads team with the relocation of computers and other technology equipment within university facilities to other locations on and off campus. 9. Serves as a mentor for new team members. 10. Assists management with day-to-day operations of technology team. 11. Completes special projects as assigned. 12. Performs other duties as assigned or required. Job Requirements: Knowledge: 1. Advanced knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools. 2. Advanced knowledge of computer and audiovisual systems, Active Directory, and network. 3. Advanced knowledge of computer and audiovisual equipment and deployment of associated technology. 4. Computers and Electronics - Advanced knowledge of computer hardware and software, including applications and programming. 5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint). Skills: 1. Time Management - Proficient skills in managing one's own time and time of others. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 5. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 6. Excellent customer service skills. Abilities: 1. Ability to perform advanced troubleshooting and root cause analysis of technical issues with audio-visual, computer and associated network components. 2. Expert level ability to adapt to new technologies quickly and promote new technology solutions to team. 3. Ability to lift, pull and push objects weighing up to 50 pounds and to climb ladders. 4. Ability to drive. 5. Ability to communicate effectively with others. 6. Ability to work cooperatively with colleagues and lead a team of peers. Physical Requirements and Working Environment: 1. Near Vision - Must be able to see details at close range (within a few feet of the observer). 2. Speech Recognition - Must be able to identify and understand the speech of another person. 3. Speech Clarity - Must be able to speak clearly, so others can understand you. 4. May be required to work nights or weekends. 5. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 6. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. 7. Travel - Must be able to travel on a daily and/or overnight basis. 8. Must be able to lift, pull and push objects weighing up to 50 pounds and to climb ladders. Required Knowledge, Skills, & Abilities: 1. Ability to resolve complex technical problems. 2. Advanced knowledge of hardware and software. 3. Ability to adapt to new technologies quickly and resourcefully in order to provide technical support. 4. Advanced knowledge in the use and function of operating systems including but not limited to Windows, Macintosh and Linux. 5. Advanced knowledge in the use and function of mobile devices including but not limited to Windows, iOS and Android. 6. Advanced knowledge of software including but not limited to Microsoft Office suite, web browsers, and university software systems. 7. Excellent oral and written skills. 8. Possess the required advanced skills and knowledge to effectively lead technical support functions not limited to the installation, configuration, maintenance and support of hardware and software at facilities on or off campus. 9. Knowledge of videoconferencing and digital media technologies. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: 1. Ability to lift objects weighing up to 50 pounds and to climb ladders if required. 2. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 3. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards. Required Certifications/Licensures: Required Education: Associate's Degree or 60 completed credit hours. Major (if required: Required Experience: Minimum of three (3) years' experience in advanced troubleshooting in an enterprise environment. * -OR-- Bachelor's Degree in related field and one (1) year experience in advanced troubleshooting in an enterprise environment. Preferred Qualifications: 1. Bachelor's degree in Information Technology or closely related field. 2. Microsoft Certified IT Professional (MCITP) or similar. 3. Previous experience working at an educational institution. 4. Three (3) years' experience performing advanced troubleshooting in an enterprise environment. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
    $37k-47k yearly est. 10d ago
  • Systems Project Manager

    Confidential-Utility 4.2company rating

    Information technology manager job in Fort Myers, FL

    Job Description U.S. Water Services Corporation/BCI is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 700 employees in twenty states. BCI Technologies is currently seeking a Systems Project Manager. The Systems Project Manager is responsible for seeing projects through from start of design to closeout documents. A Systems Project Manager will need to handle multiple projects at the same time. The tasks they will oversee and be responsible for are: Attend project meetings and able to answer questions about the project Review Plans & Specification for the project and understand the scope of work and all instrumentation and control required Providing information and guidance for the hardware design of the system Providing information and guidance for the software design of the system Review, approve, and submit submittal packages produced by the hardware and software teams Create purchase request for the materials for the project Schedule personnel resources for the project Review the instrumentation and control panel builds as they are occurring Oversee Installation and commissioning of the project Oversee the creation of the O&M Manuals Providing all close out documents Skill Set: Familiar with Water and Wastewater processes Project Management experience Read and Understand project Specifications and Drawings Read Control System Electrical Schematics Familiar with AutoCAD Electrical software Understand PLC coding Know how to use PLC development software (Allen-Bradley, Modicon, etc.) Know how to use Microsoft Office (prefer Microsoft A+ certified) History of Control System Panel Building Understand building and modifying PDF files Note: the skill sets are the ideal set skills for a project manager. I know to is going to be hard to find someone with all the skill sets listed so with each applicant we will have to judge what can live without and what they can learn over time. Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/BCI offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match. US Water/BCI offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class Job Posted by ApplicantPro
    $72k-107k yearly est. 13d ago
  • Systems Project Manager

    BCI Technologies

    Information technology manager job in Fort Myers, FL

    U.S. Water Services Corporation/BCI is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 700 employees in twenty states. BCI Technologies is currently seeking a Systems Project Manager. The Systems Project Manager is responsible for seeing projects through from start of design to closeout documents. A Systems Project Manager will need to handle multiple projects at the same time. The tasks they will oversee and be responsible for are: Attend project meetings and able to answer questions about the project Review Plans & Specification for the project and understand the scope of work and all instrumentation and control required Providing information and guidance for the hardware design of the system Providing information and guidance for the software design of the system Review, approve, and submit submittal packages produced by the hardware and software teams Create purchase request for the materials for the project Schedule personnel resources for the project Review the instrumentation and control panel builds as they are occurring Oversee Installation and commissioning of the project Oversee the creation of the O&M Manuals Providing all close out documents Skill Set: Familiar with Water and Wastewater processes Project Management experience Read and Understand project Specifications and Drawings Read Control System Electrical Schematics Familiar with AutoCAD Electrical software Understand PLC coding Know how to use PLC development software (Allen-Bradley, Modicon, etc.) Know how to use Microsoft Office (prefer Microsoft A+ certified) History of Control System Panel Building Understand building and modifying PDF files Note: the skill sets are the ideal set skills for a project manager. I know to is going to be hard to find someone with all the skill sets listed so with each applicant we will have to judge what can live without and what they can learn over time. Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/BCI offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match. US Water/BCI offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class
    $70k-100k yearly est. 60d+ ago
  • HVAC Service Field Project Manager

    B&I Contractors, Inc.

    Information technology manager job in Fort Myers, FL

    Are you looking to join Florida's fastest growing mechanical contracting team? B&I Contractors, Inc., a proud four-time winner of the Great Place to Work certification, is seeking a detail-oriented and motivated HVAC Service Project Engineer to join our dynamic and expanding Special Projects team. Why Choose B&I Contractors, Inc.? * Industry Leader: As Florida's fastest growing mechanical contractor, we specialize in large-scale commercial projects. * Continuous Development: Benefit from our NCCER-certified in-house and online training that equips you with the skills needed to advance in your career. * Comprehensive Benefits: Enjoy employer-paid health insurance, accrued vacation, and sick time, along with a wellness reimbursement program to support your overall well-being. * Retirement Benefits: We are a 100% employee-owned company with an ESOP. You can also participate in our 401(k) plan with company match and explore post-tax Roth IRA options to secure your financial future. * Established Legacy: Join a team of over 1000 employees contributing to our success since 1960, with a proven track record of excellence in mechanical contracting. Key Responsibilities * Coordinate and manage the timely, profitable execution of Special Projects HVAC service work, including scheduling manpower, subcontractors, and equipment. * Serve as the liaison between Service Sales, Special Projects, and Construction Operations, ensuring clear communication and project alignment. * Review and submit all necessary project documentation (submittals, RFIs, permits, lift plans, etc.) to support smooth field operations. * Conduct site visits to monitor project progress, safety compliance, quality standards, and productivity. * Support the Project Manager with estimating, change orders, equipment tracking, and vendor coordination. * Ensure all work adheres to B&I's quality standards, safety policies, and departmental procedures. Qualifications * Associate or Bachelor's degree preferred; high school diploma or GED required. * 2-5 years of HVAC Service or Project Engineering experience in a mechanical contracting environment. * OSHA 30 Certification (within the last 5 years). * Strong verbal, written, and interpersonal communication skills. * Proficient in Microsoft Word, Outlook, and Excel. * Ability to manage multiple projects simultaneously while staying organized and proactive. * Must be a strong team player and detail-oriented problem-solver. * This position requires the ability to lift and carry materials weighing up to 25 pounds on a regular basis. The employee must be capable of performing physical tasks such as bending, reaching, and lifting within OSHA ergonomic safety guidelines. Safe lifting techniques must be used to comply with all applicable workplace safety standards. * This position requires the ability to lift and carry materials weighing up to 25 pounds on a frequent basis. The employee must be able to perform tasks involving physical labor, including lifting, pushing, pulling, and carrying materials, tools, or equipment. Manual material handling must be performed in accordance with OSHA safety standards and company policies to minimize risk of injury Ready to grow your career with a respected, employee-owned leader in mechanical contracting? Apply now and be a part of something built to last. B&I Contractors is committed to maintaining a safe and productive work environment. We are a drug-free workplace. #Bandi1
    $70k-100k yearly est. Auto-Apply 57d ago
  • Tax Senior - Healthcare Solutions Group

    Spartan Placements, LLC

    Information technology manager job in Naples, FL

    Job Description Tax Senior: Healthcare Solutions Group Offices near: Canfield, OH, Warrendale, PA, Hermitage, PA, King of Prussia, FL, Naples, FL, Fort Myers, FL QUALIFICATIONS 8+ years previous public accounting experience with a strong concentration in tax including corporate, partnership, individual, trusts and estate planning, and resolving complex tax issues. Healthcare industry experience strongly preferred Strong interpersonal and communication skills Working knowledge of various accounting software Excellent time management skills and the ability to work effectively with all the internal team and clients. CPA or law degree is required. RESPONSIBILITIES Interact closely with clients and firm team members to provide innovative and proactive individual and business tax planning, consulting, and compliance services in a timely and effective manner. Specialization and experience in both individual and business tax returns, with concentration in flow through entities. Ensure complete client and team satisfaction through open communication, managing deadlines and proactively sharing tax savings strategies. Work closely with Partners, Directors, Senior Managers and staff on client management, professional development, and business development activities Supervise and lead associate and senior associate team members to manage responsibilities and deadlines on client engagements We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $94k-134k yearly est. 24d ago
  • IT Systems Engineer

    Entech Computer Services

    Information technology manager job in Fort Myers, FL

    Full-Time/Exempt Systems Engineers are responsible for all incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk. Systems Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address Level 1 escalations, work with the project manager on team related projects, troubleshoot over the phone/onsite/via remote access, and escalate problems to Level 3 support when appropriate. Essential Roles and Responsibilities Incident Resolution & Documentation Proactive System Monitoring & Maintenance Customer Communication & Satisfaction Infrastructure Support & Upgrades Ticket & Time Management Required Technical Skills Advanced proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications Microsoft Office Suite Email and Mobile Device connectivity Microsoft 365 Intermediate proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Microsoft Azure Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Additional Responsibilities Identify, troubleshoot and document user issues to resolution, while maintaining superior customer satisfaction Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services (Microsoft 365 and Azure), Remote Desktop Services, firewalls, managed switches, LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Complete recurring health assessments and proactive upgrades to network infrastructure. Manage Line of Business software updates and upgrades when appropriate and coordinate with vendor support where necessary to support software on servers and end-user devices. Manage software as a service licensing and accounts for partners when appropriate. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Advanced utilization of RMM Software, ConnectWise Manage, IT Glue and other service-specific tools and technologies to deliver onsite and remote user support services. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Education and Experience High School Diploma or GED required. At least 3 years of related experience or relevant coursework. At least 3 years working in a Technical Support/Service Desk environment. Certifications and Licenses Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP. CompTIA Network+ or CompTIA Security+ preferred. Valid Florida Driver License and must have a clean driving record. Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Salary Description 60,000 - 75,000
    $70k-102k yearly est. 60d+ ago
  • IT Project Manager

    Lee County Port Authority

    Information technology manager job in Gateway, FL

    About Us Southwest Florida International Airport (RSW) is an award-winning, medium-hub commercial service airport that served more than a record-breaking 11 million passengers in 2024 and is one of the top 50 airports in the United States for passenger traffic. Fifteen airlines serve RSW with nonstop service to more than 70 markets, including Canada and Germany. The economic impact of the airport is $8.3 billion annually to the Southwest Florida region and more than 60,000 jobs. Page Field (FMY), an FAA-designated reliever airport, provides services to general and business aviation and accommodated 169,000 aircraft operations in 2024. Base Operations at Page Field is an award-winning, fixed-based operator and has been recognized for its customer service and facilities. Terminal Expansion projects are currently underway at RSW to improve the airport travel experience by consolidating the security checkpoints, adding concession space and providing passengers more amenities and options. In addition, a new Concourse E is being constructed with 14 gates, as well as other terminal, landside and airside improvements. The Position The anticipated annual salary for the ideal candidate is between $85,689 - $102,398 The Lee County Port Authority is now hiring a dynamic Project Manager to join our Information Technology team. This role works with both RSW and Page Field airports in overseeing the planning and successful delivery of critical technology initiatives and requires an expert knowledge of System Development Life Cycle (SDLC) methodology and industry best practices to ensure project delivery is on time and aligns with our long-term objectives. Minimum Qualifications * A Bachelor's degree in Computer Science, Project Management or closely related field * Three years of experience leading or managing large-scale IT projects * PMP or PgMP certification * An equivalent combination of education and experience may be considered in lieu of a Bachelor's degree Preferred Qualifications * Experience using/managing Monday.com project management software * Experience using/managing Procore project management software * Experience using ServiceNow IT Service Management System Key Responsibilities * Coordinates and drives delivery across software vendors, stakeholders, and construction teams * Manages a matrix of internal teams and remote resources to ensure timely project delivery * Manages issues as they arise and mitigates risks to avoid impact to project delivery and timelines * Aligns project interests with enterprise strategy (architectural standards, etc.) * Ensures compliance with Software Development Life Cycle (SDLC) * Effectively manages allocated funds to deliver projects within budget * Coordinate project activities across a matrix of cross-functional teams and with other LCPA departments * Methodology Expertise: Deep knowledge of various project management frameworks, such as: * Waterfall: For sequential, highly structured projects. * Agile/Scrum/Kanban: For iterative, flexible projects common in software development * Scope Management: Defining and controlling what is and is not included in the project (the scope) to prevent "scope creep." * Scheduling & Time Management: Developing detailed project schedules, setting realistic timelines, identifying the critical path, and managing dependencies to ensure timely delivery * Budget & Financial Management: Estimating project costs, developing the budget, tracking expenses, and managing financial resources throughout the project life cycle * Tool Proficiency: Expertise in using project management software like Monday.com and Procore * Communication & Stakeholder Management: Effectively conveying complex information to all audiences (technical to executive), managing their expectations, and securing necessary buy-in * Conflict Resolution & Problem-Solving: Addressing disagreements promptly and effectively, and making timely, informed decisions under pressure. Emergency Response/Recovery Activities Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities. Please review full job description here
    $85.7k-102.4k yearly 13d ago
  • Manager, Tech Service Delivery - Field Network

    Hertz 4.3company rating

    Information technology manager job in Estero, FL

    A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: Manage end-to-end network support for field locations, including: Field Support & Operations Circuit connectivity Move/Add/Change coordination SLA tracking and issue resolution Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. Manage network-related project delivery, ensuring timelines and budgets are met. Participate in annual budget planning. Conduct regular team standups to monitor progress and deliverables. Enforce ITSM processes for Change, Incident, and Problem Management. Utilize dashboards and reports to track SLA and KPI compliance weekly. Serve as the primary liaison between managed service providers and the Field Networking team for escalations and requests. Maintain vendor relationships and escalate site surveys, installations, and performance issues as needed. Manage circuit turn-ups for Hertz locations, collaborating with internal resources, circuit providers, airport authorities, and technicians. Support acceptance testing and service activation for new network services. Contribute to developing and refining procedures for Field Network infrastructure. Participate in network design discussions and document requirements for large-scale projects. Track and report on the lifecycle of field network devices. What We're Looking For: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (preferred). 3+ years of experience in IT Service Delivery or related roles. Experience supporting network infrastructure in large enterprise environments. Familiarity with network vendors such as Cisco, Meraki, and Fortinet. Strong understanding of circuit connectivity and infrastructure. Exceptional customer service and escalation management skills. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Proficiency in project tracking and digital workflow tools; agile methodology experience is a plus. Familiarity with Telecom Expense Management (TEM) tools. Strong data analysis skills using Excel. Excellent communication and presentation skills; ability to build relationships across diverse teams. Highly organized, self-directed, and collaborative. We expect the starting salary to be around $115,000 to $140,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Get: 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $115k-140k yearly Auto-Apply 49d ago
  • IT Support Technician (Part-Time, Independent Contractor)

    Hammer It Consulting, Inc.

    Information technology manager job in Naples, FL

    Job Description Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-52k yearly est. 6d ago
  • Information Technology Instructor Full-Time

    Keiser University

    Information technology manager job in Naples, FL

    Job Description Instructors are responsible for leveraging their expertise to deliver education services to students through: Planning and organizing instructional methods and resources Programmatic accreditation (if applicable) Facilitating student engagement in the classroom/learning environment Working one-on-one with students Assessing students and providing developmental feedback Job Requirements: Must have a Master's Degree in Information Technology Must have 2 years of professional experience
    $45k-66k yearly est. 14d ago
  • IT Systems Engineer

    Entech Computer Services LLC

    Information technology manager job in Fort Myers, FL

    Job DescriptionDescription: Full-Time/Exempt Systems Engineers are responsible for all incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk. Systems Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address Level 1 escalations, work with the project manager on team related projects, troubleshoot over the phone/onsite/via remote access, and escalate problems to Level 3 support when appropriate. Essential Roles and Responsibilities Incident Resolution & Documentation Proactive System Monitoring & Maintenance Customer Communication & Satisfaction Infrastructure Support & Upgrades Ticket & Time Management Required Technical Skills Advanced proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications Microsoft Office Suite Email and Mobile Device connectivity Microsoft 365 Intermediate proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Microsoft Azure Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Additional Responsibilities Identify, troubleshoot and document user issues to resolution, while maintaining superior customer satisfaction Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services (Microsoft 365 and Azure), Remote Desktop Services, firewalls, managed switches, LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Complete recurring health assessments and proactive upgrades to network infrastructure. Manage Line of Business software updates and upgrades when appropriate and coordinate with vendor support where necessary to support software on servers and end-user devices. Manage software as a service licensing and accounts for partners when appropriate. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Advanced utilization of RMM Software, ConnectWise Manage, IT Glue and other service-specific tools and technologies to deliver onsite and remote user support services. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Education and Experience High School Diploma or GED required. At least 3 years of related experience or relevant coursework. At least 3 years working in a Technical Support/Service Desk environment. Certifications and Licenses Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP. CompTIA Network+ or CompTIA Security+ preferred. Valid Florida Driver License and must have a clean driving record. Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Requirements:
    $70k-102k yearly est. 6d ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Naples, FL?

The average information technology manager in Naples, FL earns between $47,000 and $123,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Naples, FL

$76,000
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