Information technology manager jobs in New Jersey - 893 jobs

White Glove Onboarding & B2B Integration Delivery Lead We're seeking an experienced and hands-on professional with experience in B2B/EDI projects and shape future of our White Glove Onboarding Practice. You'll play a pivotal role in ensuring customers experience smooth onboarding, seamless integrations, and outstanding delivery quality across our PartnerLinQ platform. This is a high-visibility role for someone who thrives at the intersection of technology, customer experience, and delivery excellence. Key Responsibilities Manage, and scale PartnerLinQ's White Glove Onboarding Practice to deliver world-class customer experiences. Lead B2B/EDI integration projects-from onboarding, requirements to testing and production go-live. Collaborate closely with Engineering, Product, and the Global Response Team (GRT) to optimize onboarding workflows. Oversee and coordinate EDI VAN setup and connectivity, including AS2, SFTP, VAN mailbox configurations, and partner communication protocols. Coordinate with partner networks, VAN providers, and managed service teams to ensure seamless connectivity and data exchange. Define and manage KPIs for onboarding speed, integration success rate, and customer satisfaction. Develop onboarding frameworks, templates, and best practices that drive delivery consistency and scalability. Mentor and coordinate global teams (onshore/offshore) ensuring operational excellence and timely project delivery. Serve as a trusted escalation point and advisor for customers during onboarding and delivery. What You'll Bring 4-6 years' experience in B2B/EDI integration, customer onboarding, or professional services within SaaS or supply-chain technology. Deep expertise in EDI standards (X12, EDIFACT) and integration protocols (AS2, SFTP, APIs and VAN connectivity.). Proven success managing enterprise-scale EDI/B2B projects Strong leadership, communication, and stakeholder-management skills. Experience leading distributed delivery teams and working in global, fast-paced environments. Bachelor's degree in Computer Science, Information Systems, or equivalent. About PartnerLinQ PartnerLinQ is a next-generation SaaS platform transforming global supply-chain connectivity, visibility, and decision intelligence. Our mission is to simplify and accelerate how enterprises connect, transact, and collaborate with their trading partners. Why PartnerLinQ Be the driver of a flagship onboarding practice in a rapidly scaling SaaS company. Collaborate with global teams shaping the future of supply-chain integration. Competitive compensation, performance incentives, and full benefits. Exposure to cutting-edge Azure, AI, and automation technologies. A culture that values innovation, ownership, and customer success.

Prominent is assisting our client find a Project Manager on a contract to hire basis. This position will reside in Omaha, NE, Berkeley Heights, NJ, Frisco, TX or Greenwood Village, Colorado and is an ONSITE role. As the Project Manager, you will play a crucial role in delivering complex and strategic client-driven projects within a global context. Your responsibilities will encompass managing and coordinating of all project activities, from initiation to implementation. This includes project kick-off, requirements analysis, solution design, development, testing, production implementation, post-implementation review, status reporting, budget tracking, and capturing lessons learned. Additionally, you'll have the opportunity to lead and coordinate cross-company teams, ensuring successful project delivery. Candidates requiring visa sponsorship now or in the future are not eligible to apply for this opportunity. C2C or 1099 not available for this opportunity! Potential candidates will need to have the ability to work W2 on Prominents' payroll during the contract period. Requirements Bachelor's Degree or equivalent experience; PMP and/or CSM certification preferred 10+ years of progressive technology portfolio and project management experience, including management of major application development projects, in a large operating environment. Proficient in Agile Methodology Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction Ability to handle multiple projects and assignments Meeting Management - able to effectively prepare, conduct, participate in and follow up on business meetings. Planning - Demonstrates the ability to identify project interdependencies and synergies; to identify alternatives; make contingency plans and develop action plans to implement successfully. Organizational Skills - Demonstrates the capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities and to thrive in a fast paced dynamic environment. Critical Thinking - able to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items. Collaboration Skills - able to actively participate (listen and facilitate) group discussion to plan execution and or problem resolution. Problem Solving - able to quickly identify, analytically examine impact, plan and execute effective resolution strategies through resolution. Risk Management - knowledge of process, tools and techniques for assessing and controlling and organization's exposure (assets, liabilities, reputation, non-compliance, etc.) Organizational Savvy - knowledge of and ability to effectively navigate formal and informal communication and decision-making channels. Budgeting - knowledge of specific policies and practices for planning and administration of budget. Coaching & Mentoring - able to encourage, motivate and guide individuals and teams in learning and improving effectiveness. Issue Management - able to understand the scope of identified issues, the priority, resources required to resolve, properly tracks, and documents the issue and applies the correct level of follow up required to drive to completion Scope Management -able to take ownership to understand the full scope the project and become a custodian of any scope changes by applying critical thinking and negotiation skills. Leadership - Demonstrates the ability to influence others and drive effective change by taking control of difficult situations, providing clear, concise direction to team members and positively influencing others. Anticipated hourly rate while on contract is between $51-57/hr.

This is an exciting opportunity to join a growing global company in the medical equipment industry! This role is responsible for managing the company's response to IT-related requests that have been submitted by our customers. The IT Analyst will utilize a combination of their project management skills, knowledge of company products and services, and input from multiple subject experts to respond to customer's needs. Responsibilities Draft, review and execute responses to IT inquiries submitted by current and prospective customers regarding company products and services, ensuring compliance to company policies and procedures. Complete security assessments, both technical and organizational, for all lines of business (Clinical Labs, Immunohematology, Point of Care, and Molecular). Primarily support North America, but complete global requests when necessary. Understand the customer's requested solution and how to position company products, messaging and services. Work cross functionally to ensure internal alignment, delivering responses that clearly articulate the company's product and service differentiators to attract and retain customers. Task and assign proposal content as needed for subject matter experts' sections, following up with section owners to ensure timely and accurate content delivery. Meet established SLAs, such as two-week turnarounds for standard requests. Manage database of FAQ/Responses by line of business and instrument. Create best in class content to act as a competitive differentiator. Participate in projects and initiatives as required. Qualifications Experience in IT analytics or relevant. Any experience or knowledge with security ideal. Project management and organizational skills. Customer centric approach in resolving customer needs and inquiries. Pay Rate: $28-$30/hour

Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Business, Civil Engineering, City Planning or related 10. 10+ years of experience in site selection and data center or other capital project or infrastructure development 11. Experience leading real estate negotiations including contract formation and contract negotiations 12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 14. Experience communicating commercial, market and contractual details to all organizational levels 15. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 16. Advanced technical degree, law degree or MBA 17. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $197,000/year to $271,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Director, Data Center Services Center of Excellence Data Center COE Service Site Manager At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. Your role and responsibilities In this role, you will have the opportunity to lead FWT, installation, commissioning, testing, and handover activities on-site, acting as the single point of contact for the customer. Each day, you will manage on-site presence throughout the project, ensuring coordination and smooth execution of all work activities. You will also showcase your expertise by planning, scheduling, and coordinating service resources based on guidelines. The work model for the role is remote (#LI-Remote) You will be mainly accountable for: * Plans project on-site activities with Project Manager including necessary local resources, equipment and milestones. * Coordinates agreement between customer and external resources on construction targets, health and safety requirements, site organization and policy. * Responsible, from receiving the assigned site area from the customer or Project Manager to handing over to the end customer on completion day, for coordinating all on-site activities to ensure the successful execution of start-up, construction, erection, testing and commissioning activities in alignment with contract specifications, quality standards, schedule, and safety requirements. * Serves as a project representative by building and maintaining effective relationships with customers as well as other local organizations such as authorities, banks, and suppliers to ensure their active support of field activities. * Ensures detailed and up-to-date construction Health & Safety (H&S) plan is in place in respect of each work package, compliant with the ABB H&S plan. * Ensures all on-site resources are properly trained on company health, safety and environment policy and proactively promotes health and safety considerations to project partners throughout the project. * Empowered to suspend any activities on site (be it by ABB personnel or by subcontractors) in case of HSE violation and, if a situation arises, takes the necessary steps to ensure that ABB employees and other persons who may be present are not put at risk. * Ensures correct handling, storage and installation of ABB-delivered equipment, coordinating on-site storage as well as shipment logistics to secure timely site delivery of equipment and material. * Manages the sub-contractors on site hired by ABB to ensure necessary quality and progress achieved to meet delivery date and agreed standards. * Controls project cost for the project site work, monitors actual spend against forecasts, and estimates final cost for the same. Manages the petty cash and has delegated authority for local purchasing within agreed limits. * Ensures all documentation is modified and updated as necessary, the document handling system is maintained, and latest revisions are used for the construction work on site. * Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. * Guides, motivates and develops direct and indirect reports within HR policies. Coordinates local accommodation, site facilities, office equipment, etc. Qualifications for the role * BS Engineering, BS Management required. * 5+ Years Field service project experience with an electrical OEM, experience leading long term field assignments, and field quality assurance delivery focusing on procedures and implementation. * Ability to travel 80-100% of the time within North America and ability to be away from home for extended periods. * Strong understanding of site commissioning and oversight of engineered solutions including IEC61850 projects. * Ability to develop and implement test, start-up, and commissioning plans with third party Cx agents. * Experience leading start-up teams responsible for ABB and GE LV and MV electrical equipment, relays, and PRN networks preferred. * Experience leading multidisciplinary site teams of electrical field engineers and technicians as well as third party contractors preferred. * Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit *********** to learn about the impact of our solutions across the globe. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus. my BenefitsABB.com We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

Effectively work with and lead a team of capable engineers. Solve problems and present solutions for day-to-day issues and long term projects. Plan effectively for future changes (i.e. Windows 10 end-of-life, changes to Microsoft MFA). Work within client environments to maintain a secure and highly available environment. Communicate with fellow engineers, vendors, and clients to promote a professional and positive environment. Job Responsibilities: - Serve as a team leader and escalation resource with regard to network and systems administration - To manage and/or assist in ongoing projects and day-to-day demands - Organize, coordinate, and prioritize multiple activities and resources (i.e. people, equipment, and supplies) and adhere to project schedules - Maintain complete and accurate documentation that can be referenced by other technicians easily and effectively Knowledge Required: - Networking: Layer 2 and 3 switching, NAS/SAN, VLANs, DNS, DHCP, Routing, VPN and related protocols - Concepts: Backup and Disaster Recovery Device Security Standards - Technologies we work with: NinjaOne RMM Unifi/Ubiquiti Synology NAS Windows Server (2012, 2019, etc) and associated roles FSMOs Active Directory RRAS DHCP DNS Microsoft 365 Management Microsoft 365 Admin Center, Entra ID, Azure, Exchange, Teams Microsoft Licensing and related best-practices Key Skills: - Communication - Whether through written or oral communication, always keep in mind the audience and setting, and express information in a respectful manner that is conducive to teamwork and maintaining a positive environment - Customer Service - An ability to effectively work with those who may lack knowledge in IT, build positive relationships with customers and vendors, and resolve concerns or issues that clients may present - Problem Solving - Identify problems in an environment, and develop solutions that efficiently resolve issues - Attention to Detail - In writing documentation, implementing solutions, or planning projects, mind details and be aware of the side effects specific actions may produce Education and Experience: Ten (10) years of experience in this or a related position

About Us Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Service Manager and join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our clients' business goals. O If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team. About the Role The Service Manager is responsible for overseeing the Helpdesk Service Department, ensuring smooth day-to-day operations, delivering high-quality service, and fostering a positive team culture. This role requires strong leadership, problem-solving skills, and the ability to balance immediate service needs with long-term improvements. Primary Responsibilities Service Delivery & Performance Management Oversee daily operations of the Helpdesk team to ensure quick response times and efficient service delivery. Monitor performance metrics like response and resolution times, as well as customer satisfaction (CSAT), to drive ongoing improvements. Ensure the team is properly resourced to manage service ticket volume and address escalations effectively. Serve as the primary point of contact for high-priority incidents, ensuring rapid resolution and clear communication with stakeholders. Team Leadership & Development Lead and support Pod Managers to optimize team performance and service delivery. Create and maintain a collaborative, positive environment that fosters growth and professional development. Conduct regular one-on-one meetings with direct reports to offer feedback, discuss career goals, and provide guidance on career progression. Oversee talent development and ensure a clear career path and structured promotion opportunities for team members. Client & Stakeholder Management Communicate clearly with VIP clients and executives, translating complex technical issues into understandable solutions. Lead de-escalation efforts in sensitive client situations, maintaining a professional and solution-oriented approach. Work closely with other departments to ensure smooth transitions from projects to service operations. Process Improvement & Strategic Execution Regularly evaluate and refine service processes to ensure they are efficient and up-to-date. Identify and address recurring issues, collaborating with cross-functional teams to implement preventive solutions. Participate in EOS meetings, working with the Service Director to align and execute key strategic initiatives for service growth and improvement. Operational Oversight & Decision-Making Manage and update the on-call schedule to ensure the team is adequately staffed for support needs. Make informed decisions during after-hours situations, coordinating cross-department approvals as needed. Balance urgent tasks with long-term goals, prioritizing effectively to meet the needs of both the team and clients. Qualifications & Skills 5-7 years of proven experience in IT service management or a related field, with a demonstrated ability to lead teams effectively. Strong analytical skills and experience interpreting data to drive performance improvements. Excellent communication skills, particularly when dealing with high-priority client interactions. Ability to manage escalations with professionalism, meeting both team and client expectations. Skilled in multitasking and prioritization, particularly in fast-paced, dynamic environments. Salary: $130,000 Annually Benefits: Nationwide medical insurance. Dental insurance. Life insurance gifted to all employees. Long-term disability insurance gifted to all employees. FSA and HSA options. Generous paid time off. Mental health days $500 sign on bonus Paid certification assistance We are an Equal Opportunity Employer!

Summary of Job: The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements. Primary Responsibilities: Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems) Manage outsourced 1st level tech support vendor/team Develop and implement support processes that drive efficiency and scalability for the team Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance Oversee asset management process, drive improvements to efficiency and accuracy Support onboarding / off-boarding employees across all corporate systems Train, coach, and mentor IT support team Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues Assist end-users as needed in resolving software and hardware issues Required Experience and Education: 7+ years relevant experience, 3+ in a team leadership role Bachelor's Degree Required Skills/Knowledge: Previous help desk experience including supervisory roles Exceptional customer service skills with a problem-solving attitude Strong organizational and time management skills with the ability to prioritize and manage multiple tasks Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users Proven ability to document procedures, maintain asset records, and create knowledge base content Team leadership and mentoring associates; team player who can collaborate in a productive fashion Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications Experience managing Active Directory, group policies, and identity management processes Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity) Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent) Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.) We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match. EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.

Our client (a world leading hedge fund) seeks an experienced hands-on Data Center Manager to oversee their multiple data sites in NY Metro Area (position is located in NJ). Responsibilities: - Oversee the operations and capacity of data centers - Offer mentorship and guidance to technicians and other team members to foster their professional growth - Construct, deploy, and resolve issues with servers, storage systems, network devices, and copper/fiber cabling - Introduce improvements to procedures and protocols - Coordinate daily tasks and workflows - Aid in forecasting future site needs - Manage vendor relationships Requirements: - A minimum of 8 years of expertise in overseeing data center operations and leading teams - Proficiency in building, deploying, and troubleshooting servers, storage systems, network devices, and copper/fiber cabling - Demonstrated aptitude in project management and successful delivery of projects - Proven ability to effectively manage vendor relationships and drive positive outcomes - Exceptional problem-solving skills and meticulous attention to detail

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life's a Party, We're Makin' It Fun!” and “So Much Fun It's Scary!” At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Spencer's & Spirit Halloween is looking for a self-motivated and driven IT manager with supply chain experience to contribute significantly to systems and process-related changes required to support our growing business model. This role will be responsible for leading a small team, while supporting current technological initiatives and help drive design decisions for our future roadmap. Responsible for managing the design of, delivering and maintaining supply chain-related systems (Warehouse Management System (WMS), 3PL scanning, Material Handling Equipment (MHE), and related integrations) that combines technology with business processes to help transform our business to the highest levels of performance Report on all activities associated with the health, performance and reliability of all servers and services utilized by the supply chain-related systems, including capacity planning, availability trending, and application performance Prioritization of all application support activities including but not limited to: 3PL data processing, logistics related EDI feeds and our Infios WMS and WCS Provide close liaison with project teams and business to ensure the smooth transition of new applications, systems and initiatives into the production environment Lead multiple simultaneous IT projects and initiatives Research and provide strategic direction on use of new products/technology including new applications, new handheld technologies and associated hardware to support deployment for the logistics team Proactive monitoring of all systems for quick resolution (during and after hours) by adhering to notification and escalation procedures Assist with annual PCI audit ensuring systems meet security requirements, along with the annual internal/external audits and remediation Other related duties as assigned Qualifications Bachelor's degree in Computer Science, Systems Analysis, Information Technology or a related study, and 10 years IT experience with a minimum of 1-2 years supply chain application management experience (WMS and WCS), or equivalent combination of education and experience Experience with Infios (Koerber / Highjump) WMS, preferred Experience managing a small team of associates, external consultants and external vendor relationships Prior experience working in a high intensity retail environment, preferred Technical proficiency and knowledge with the following: Microsoft SQL Server for query development and problem resolution Integration tools such as, scripting, ETL, and integration packages Disaster recovery planning and testing WiFi network management and support Experience using these or similar tools: Atlassian tool set (Ops Genie, Jira) Solarwinds Mulesoft Zabbix Knowledge of support systems for servers, PCs, laptops, and mobile devices Must demonstrate a proven ability to set targets and monitor achievements in delivering quality infrastructure services to users and application teams. Excellent verbal and written communications skills including the ability to present and discuss technical information in a way that establishes rapport, persuades others, and promotes understanding The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $125,000 - $145,000

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The IT Service Desk Level 2 Administrator will be responsible for collaborating with our internal stakeholders, providing them with effective technology solutions and exemplary support. As a key point of contact for Level 2 issues/escalations, you will troubleshoot, diagnose, and resolve a wide range of hardware, software, mobile and Azure Cloud issues. Your exceptional problem-solving abilities will ensure that our users receive timely and efficient support, allowing them to focus on their critical responsibilities. This role will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. Responsibilities: • Receive, prioritize, and respond to incoming Level 2 Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile, Azure Cloud, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures. • Manage users, devices, and cloud tracking events through our Zendesk global ticketing system. • Provide technical support for It Service Desk Level 1 Engineers. • Collaborate closely with our user community, understand their unique needs, and deliver solutions that enhance their productivity and effectiveness. • Provide technical and troubleshooting assistance related to MS Windows, Office 356, Azure Cloud and other desktop, server, and business applications. • Enroll and administer thin clients using Azure virtual desktop. • Maintain, support, and troubleshoot office telephone systems and software, audio-visual (AV) equipment and multi-function network printers. • Manage Azure and on-prem Active Directory, Azure virtual desktops, Intune, Exchange & SharePoint. • Provide technical support and troubleshooting assistance related to the company's critical business systems. • Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact. • Assist with users becoming and remaining compliant with the company's IT security policies and minimum standards. • Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures, and guidelines) • Liaise with third parties as it relates to any of the above. • This role maybe required to work nights, off hours or weekends as assigned. Technologies • Knowledge of Cloud Technologies, Microsoft Azure a plus • Microsoft Windows Server Suite • Microsoft Windows 10/11 • Microsoft Office 365, Tools/Applications • Knowledge of Networking (Routers, Switches, Firewalls) • Virtualization, Azure Virtual Desktop a plus • Technical Certifications a Plus • Knowledge of Insurance Industry applications, a Plus Requirements: • Bachelor's degree in computer science, Information Systems, or other related field, or equivalent work experience preferred. • 5 to 7 years of relevant experience • Self-starter who takes initiative and requires minimal supervision. • Strong analytical and problem-solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment. • Customer focused with the ability to communicate and develop relationships with all levels of the organization. • Excellent written and oral communication skills • Ability to multitask. • Team mentality and the ability to work effectively with diverse stakeholders. • Attention to detail. • Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities. • General understanding of how IT infrastructure supports business goals and objectives. • Open to traveling if necessary. • HDI and ITIL Foundations Certification a plus Note: This position will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

The Director of Enterprise Applications & Technology leads the selection, procurement, deployment, and management of SEBPO's enterprise technology systems, ensuring they align with business goals. This role oversees platforms such as Finance, CRM, HR, and Productivity as well as our personal computing hardware and software. The Director partners with leaders across Finance, HR, Operations, and GTM to deliver efficient and secure solutions that support SEBPO's global operations and client delivery. Essential Duties and Responsibilities: Develop and execute SEBPO's enterprise applications strategy to support business priorities Oversee core platforms including Oracle Fusion (ERP and HCM), Salesforce, Google, and Microsoft Partner with business leaders to optimize workflows and improve system integration across departments Work closely with InfoSec to ensure our platforms and users remain secure Lead digital transformation and automation initiatives to increase operational efficiency Ensure data integrity, system security, and compliance with company and regulatory standards Manage vendor relationships, contracts, and performance for enterprise applications, ensuring any new purchases and renewals occur in a timely and cost-efficient manner Build and lead a global team responsible for application development, support, and operations Establish governance, documentation, and best practices for enterprise systems Monitor platform performance and implement improvements based on user feedback and business needs Manage and monitor in-office technology, procurement, platforms, systems, and user experience, along with help desk

Adeptus, is hiring! Adeptus is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan We are seeking an IT Administrator to join our team. We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Adeptus Partners, LLC, a growing full-service CPA firm, with offices in New York City, New Jersey, Long Island, Maryland, White Plains, and California, is seeking a Tax Accountant for our office located in Olney, MD. We cultivate unique relationships with each client, accommodating specific needs and work to provide the personal attention, recognition and respect our clients deserve. Summary Seasoned IT Administrator with a strong foundation in end-user support and a proven track record of advancing from frontline help desk operations into full systems administration. Adept at managing infrastructure, improving IT processes, and delivering reliable, secure technology services. Brings deep hands-on experience with troubleshooting, system configuration, and user enablement, paired with a broader strategic understanding of network, server, and cloud environments. Key Responsibilities Systems & Infrastructure Administration Maintain, configure, and support on-premises and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools. Administer Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services. Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations. Network Management Support and maintain LAN/WAN infrastructure, firewalls, wireless networks, VPN, and network security appliances. Perform configuration changes, firmware updates, and troubleshooting of connectivity and performance issues. Security & Compliance Implement and enforce security best practices including patch management, MFA, least-privilege access, and endpoint protection. Assist with audits, compliance initiatives (e.g., SOC 2, HIPAA, PCI), and incident response activities. IT Service & Support Leadership Provide Tier 2 and Tier 3 technical support after progressing from Help Desk roles. Mentor junior support staff and help develop standard operating procedures and knowledge base documentation. Drive continuous improvement in help desk workflows, ticket resolution processes, and user experience. Project Implementation Lead or participate in IT projects such as system upgrades, migrations, hardware refresh cycles, and cloud adoption initiatives. Coordinate with vendors, internal stakeholders, and cross-functional teams to ensure project success. Asset, Patch, & Configuration Management Oversee hardware/software lifecycle management including procurement, deployment, inventory tracking, and decommissioning. Manage OS and application patching schedules and automated update systems. Required Skills & Qualifications Proven experience progressing from Help Desk Support to systems administration roles. Strong knowledge of Windows Server environments, Microsoft 365, Active Directory, networking fundamentals, and endpoint management. Experience with virtualization (VMware/Hyper-V), backup systems, and cloud technologies such as Azure or AWS. Excellent troubleshooting, analytical, and communication skills. Ability to work independently and manage multiple priorities in a dynamic environment. Preferred Skills Scripting skills (PowerShell, Bash, Python). Experience with SIEM, IDS/IPS, and advanced security tools. Familiarity with ITIL practices, documentation standards, and ticketing platforms (Jira, ServiceNow, etc.). Professional Traits Customer-focused mindset grounded in hands-on support experience. Adaptable, resourceful, and committed to continuous learning. Capable of bridging the gap between end-users and technical infrastructure teams. What Our Firm Offers: We offer a great opportunity to advance your career in public accounting. You will work with a team of highly professional and dedicated individuals. We will help you enhance the skills needed to succeed both professionally and personally. We offer a unique opportunity to work with clients in various industries. We also offer the following: Competitive compensation Performance bonuses Generous benefits package including health, 401(k), and paid vacation Friday afternoons off during the summer Firm involvement activities Work-life balance with a flexible schedule Continuing education and personal development training “Adeptus”, an independent member of the Crete Professionals Alliance, is the brand name under which Adeptus Partners, LLC and Adeptus Advisors LLC and its subsidiary entities provide professional services. Adeptus Partners, LLC and Adeptus Advisors LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Adeptus Partners LLC is a licensed independent CPA firm that provides attest services to its clients, and Adeptus Advisors LLC, and its subsidiary entities provide tax and business consulting services to their clients. Adeptus Advisors, LLC its subsidiary entities, and Crete Professionals Alliance are not licensed CPA firms. The entities falling under the Adeptus brand are independently owned and are not liable for the services provided by any other entity providing the services under the Adeptus brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted Adeptus Partners, LLC and Adeptus Advisors LLC. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. #LI-JL1

Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply. Our client offers: A collaborative and dynamic work environment A comprehensive benefits package Opportunities for professional growth and development Key Responsibilities: Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance. Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements. Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking. Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations. Technical Essentials: Experience with Entra (nee Azure) AD and Microsoft 365. Familiarity with Cisco switches and firewalls. Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements. Knowledge of IT service management frameworks and practices. Nice to Have: Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…) Knowledge of VMware environment Experience with Mac desktop support Familiarity with scripting languages, preferably PowerShell Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)

Job Title: IT Administrator Company: Communiboost Communiboost is a leading IT company that provides cutting-edge communication and productivity solutions to businesses. Our focus is on delivering innovative software and services that drive efficiency and foster growth for our clients. We are seeking a talented IT Administrator to join our team and help maintain our IT infrastructure to ensure seamless operations. Position Overview: Communiboost is looking for a skilled IT Administrator to manage and maintain our IT systems and networks. In this role, you will be responsible for configuring hardware and software, managing network infrastructure, troubleshooting technical issues, and ensuring the security of our systems. This is a critical role that supports both internal staff and our clients. Responsibilities: - Install, configure, and maintain servers, network devices, and other IT equipment - Troubleshoot issues related to hardware, software, and network systems - Implement security measures to protect data and systems from cyber threats - Perform regular backups and disaster recovery procedures - Manage user accounts, permissions, and access levels - Conduct regular audits to identify and resolve any potential vulnerabilities - Collaborate with cross-functional teams to implement new processes and technologies Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - Strong knowledge of network protocols, hardware, and software systems - Experience with virtualization technologies such as VMWare and Hyper-V - Familiarity with cloud technologies, particularly AWS and Microsoft Azure - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Relevant certifications such as MCP, MCSA, or CCNA are a plus Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional development and career growth. A collaborative and innovative work environment. Flexible work arrangements and work-life balance initiatives. Convenient location in Jersey City, NJ with access to public transportation and nearby amenities. Join Communiboost as an IT Administrator and play a key role in maintaining and securing our IT infrastructure while supporting our growing team.

About the Role The Application Development Manager's primary role is to plan, coordinate, maintain, and supervise all activities related to the design, development, implementation and ongoing support of organizational information systems and software applications, with a specific focus on, but not limited to, Financial and Purchasing software. This individual will be responsible for supporting, maintaining, and upgrading both new and existing systems, ensuring alignment with business needs and regulatory requirements. A strong background and direct experience with Purchasing and Financial systems software is required, and preference will be given to candidates with hands-on experience in Agilysys Stratton Warren. The Application Development Manager will leverage exceptional communication and problem-solving skills, as well as a thorough understanding of best practices, to guide their project team in the delivery of critical financial and purchasing solutions. Role Responsibilities Strategy & Planning Review and evaluate software project requests to determine the best approach for meeting organizational objectives or to recommend alternative solutions. Collaborate with business stakeholders and project teams to define and document requirements for software initiatives. Lead and participate in the pre-testing phase of development for systems stack by evaluating proposals, identifying potential challenges, and making informed recommendations. Ensure that development projects for applications stack meet business requirements, achieve end-user goals, and efficiently resolve any identified system issues. Analyze existing application effectiveness and efficiency and develop strategies for enhancement or optimization. Acquisition & Deployment Manage the development and deployment of new systems software and enhancements to existing applications. Ensure seamless integration of new software solutions into company's environments, meeting all compliance and interface specifications. Collaborate with designers and system owners to conduct thorough testing of new software programs and applications. Operational Management Guide and coordinate with the application development team in support of business operations related to Financial and Purchasing systems stack. Ensure user access to software stack is provisioned and maintained promptly and securely. Identify and resolve program errors and issues. Translate business requirements into technical specifications for project managers and developers. Coordinate with vendors and internal development teams to install enhancements and upgrades. Liaise with network administrators, software engineers, and vendors to ensure quality assurance, program logic, and data processing. Promote, disseminate, and enforce organizational policies, procedures, and quality assurance best practices related to software solutions. Requirements Four-year college diploma or university degree in computer systems design, computer science, information technology, or an equivalent combination of education and experience. Proven experience participating in the direction, development, and implementation of Financial and Purchasing software solutions. Direct, hands-on experience with automated software and system management tools relevant to Financial and Purchasing systems. Experience with the financial cycle in large organizations: requisitions, purchase orders, invoicing, payments, accruals, G/L postings, fixed assets, depreciation and budgeting. Required: Substantial experience with Purchasing software; Preference: Experience with Agilysys Stratton Warren. Demonstrated project management skills with exposure to project-based work structures and lifecycle models. Excellent understanding of the organization's goals and objectives, with a focus on Financial and Purchasing operations. Strong customer-service and stakeholder engagement orientation. Outstanding written and oral communication skills. Excellent listening and interpersonal skills. Ability to communicate complex technical concepts in both technical and user-friendly language. Ability to conduct research and stay current on trends and products relevant to application developments in Financial and Purchasing domains. Highly self-motivated and proactive, with keen attention to detail. Able to prioritize and execute tasks in a fast-paced, high-pressure environment. Experience working collaboratively in a team-oriented environment. Willingness to work occasional evenings and weekends to meet project deadlines. Ability to sit for extended periods and dexterity to operate a computer keyboard, mouse, and related components. Physically able to participate in training sessions, presentations, and meetings as required. Benefits Free meal on shift Training & Development Health Care Plan (Medical, Dental & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Free Parking Salary: $86,900-$121,700

Hopewell, NJ IT/Technical resource who is familiar with networking and IT to draft documents and execute testing to validate the infrastructure (Network, Backup, Storage, VMWare, Active Directory, Remote Access).

Job Description Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The IT Service Desk Level 2 Administrator will be responsible for collaborating with our internal stakeholders, providing them with effective technology solutions and exemplary support. As a key point of contact for Level 2 issues/escalations, you will troubleshoot, diagnose, and resolve a wide range of hardware, software, mobile and Azure Cloud issues. Your exceptional problem-solving abilities will ensure that our users receive timely and efficient support, allowing them to focus on their critical responsibilities. This role will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. Responsibilities: • Receive, prioritize, and respond to incoming Level 2 Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile, Azure Cloud, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures. • Manage users, devices, and cloud tracking events through our Zendesk global ticketing system. • Provide technical support for It Service Desk Level 1 Engineers. • Collaborate closely with our user community, understand their unique needs, and deliver solutions that enhance their productivity and effectiveness. • Provide technical and troubleshooting assistance related to MS Windows, Office 356, Azure Cloud and other desktop, server, and business applications. • Enroll and administer thin clients using Azure virtual desktop. • Maintain, support, and troubleshoot office telephone systems and software, audio-visual (AV) equipment and multi-function network printers. • Manage Azure and on-prem Active Directory, Azure virtual desktops, Intune, Exchange & SharePoint. • Provide technical support and troubleshooting assistance related to the company's critical business systems. • Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact. • Assist with users becoming and remaining compliant with the company's IT security policies and minimum standards. • Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures, and guidelines) • Liaise with third parties as it relates to any of the above. • This role maybe required to work nights, off hours or weekends as assigned. Technologies • Knowledge of Cloud Technologies, Microsoft Azure a plus • Microsoft Windows Server Suite • Microsoft Windows 10/11 • Microsoft Office 365, Tools/Applications • Knowledge of Networking (Routers, Switches, Firewalls) • Virtualization, Azure Virtual Desktop a plus • Technical Certifications a Plus • Knowledge of Insurance Industry applications, a Plus Requirements: • Bachelor's degree in computer science, Information Systems, or other related field, or equivalent work experience preferred. • 5 to 7 years of relevant experience • Self-starter who takes initiative and requires minimal supervision. • Strong analytical and problem-solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment. • Customer focused with the ability to communicate and develop relationships with all levels of the organization. • Excellent written and oral communication skills • Ability to multitask. • Team mentality and the ability to work effectively with diverse stakeholders. • Attention to detail. • Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities. • General understanding of how IT infrastructure supports business goals and objectives. • Open to traveling if necessary. • HDI and ITIL Foundations Certification a plus Note: This position will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.