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Information technology manager jobs in New Mexico - 211 jobs

  • Information Technology Professional (IT Support) (Albuquerque)

    Us Navy 4.0company rating

    Information technology manager job in Albuquerque, NM

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $52k-72k yearly est. 2d ago
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  • IT Service Desk Ticketing System Administrator (Onsite: Artesia, NM. - REF1883T)

    Citizant 4.5company rating

    Information technology manager job in Artesia, NM

    Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Position Summary: The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations. Primary Responsibilities Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows. Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations. Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity. Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management. Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements. Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms. Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies. Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions. Coordinate upgrades, patches, and version migrations with minimal disruption to operations. Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures. Provide user support and training for Service Desk staff and system stakeholders. Qualifications Required Qualifications Certification or equivalent verifiable experience in the administration and management of Ivanti IT Service Desk system or similar enterprise ticketing systems. Extensive experience designing and administering databases, including data schema and relationship modeling that ensures referential integrity. Hands-on experience with Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager (required). Strong understanding of ITIL-based service management processes (incident, change, problem, and asset management). Ability to develop custom dashboards, forms, workflows, and reporting functions within a Service Management platform. Excellent analytical, documentation, and troubleshooting skills. U.S. Citizenship required and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred). Preferred Qualifications Ivanti Certified Administrator or equivalent vendor certification. Experience with SQL-based data analysis, report generation, or business intelligence tools. Knowledge of API integrations, automation scripting, or system customization within ITSM platforms. Prior experience supporting IT Service Desk systems in a federal or large enterprise environment. Familiarity with change control, asset lifecycle management, and configuration management database (CMDB) concepts. Education: Bachelor's degree in a related field. Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $80,000 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $80k yearly 5d ago
  • Data Center Site Selection Manager

    Meta 4.8company rating

    Information technology manager job in Santa Fe, NM

    Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in a directly related field, or equivalent practical experience 10. Bachelor's degree in Business, Civil Engineering, City Planning or related 11. 10+ years of experience in site selection and data center or other capital project or infrastructure development 12. Experience leading real estate negotiations including contract formation and contract negotiations 13. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 14. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 15. Experience communicating commercial, market and contractual details to all organizational levels 16. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 17. Advanced technical degree, law degree 18. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $202,000/year to $273,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $202k-273k yearly 6d ago
  • Data Center COE Service Site Manager

    ABB Ltd. 4.6company rating

    Information technology manager job in New Mexico

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Director, Data Center Services Center of Excellence Data Center COE Service Site Manager At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. Your role and responsibilities In this role, you will have the opportunity to lead FWT, installation, commissioning, testing, and handover activities on-site, acting as the single point of contact for the customer. Each day, you will manage on-site presence throughout the project, ensuring coordination and smooth execution of all work activities. You will also showcase your expertise by planning, scheduling, and coordinating service resources based on guidelines. The work model for the role is remote (#LI-Remote) You will be mainly accountable for: * Plans project on-site activities with Project Manager including necessary local resources, equipment and milestones. * Coordinates agreement between customer and external resources on construction targets, health and safety requirements, site organization and policy. * Responsible, from receiving the assigned site area from the customer or Project Manager to handing over to the end customer on completion day, for coordinating all on-site activities to ensure the successful execution of start-up, construction, erection, testing and commissioning activities in alignment with contract specifications, quality standards, schedule, and safety requirements. * Serves as a project representative by building and maintaining effective relationships with customers as well as other local organizations such as authorities, banks, and suppliers to ensure their active support of field activities. * Ensures detailed and up-to-date construction Health & Safety (H&S) plan is in place in respect of each work package, compliant with the ABB H&S plan. * Ensures all on-site resources are properly trained on company health, safety and environment policy and proactively promotes health and safety considerations to project partners throughout the project. * Empowered to suspend any activities on site (be it by ABB personnel or by subcontractors) in case of HSE violation and, if a situation arises, takes the necessary steps to ensure that ABB employees and other persons who may be present are not put at risk. * Ensures correct handling, storage and installation of ABB-delivered equipment, coordinating on-site storage as well as shipment logistics to secure timely site delivery of equipment and material. * Manages the sub-contractors on site hired by ABB to ensure necessary quality and progress achieved to meet delivery date and agreed standards. * Controls project cost for the project site work, monitors actual spend against forecasts, and estimates final cost for the same. Manages the petty cash and has delegated authority for local purchasing within agreed limits. * Ensures all documentation is modified and updated as necessary, the document handling system is maintained, and latest revisions are used for the construction work on site. * Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. * Guides, motivates and develops direct and indirect reports within HR policies. Coordinates local accommodation, site facilities, office equipment, etc. Qualifications for the role * BS Engineering, BS Management required. * 5+ Years Field service project experience with an electrical OEM, experience leading long term field assignments, and field quality assurance delivery focusing on procedures and implementation. * Ability to travel 80-100% of the time within North America and ability to be away from home for extended periods. * Strong understanding of site commissioning and oversight of engineered solutions including IEC61850 projects. * Ability to develop and implement test, start-up, and commissioning plans with third party Cx agents. * Experience leading start-up teams responsible for ABB and GE LV and MV electrical equipment, relays, and PRN networks preferred. * Experience leading multidisciplinary site teams of electrical field engineers and technicians as well as third party contractors preferred. * Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. We value people from different backgrounds. Apply today for your next career step within ABB and visit *********** to learn about the impact of our solutions across the globe. #MyABBStory ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus. my BenefitsABB.com We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
    $103k-129k yearly est. 60d+ ago
  • Systems Engineer - Space Technologies

    Aerovironment 4.6company rating

    Information technology manager job in Albuquerque, NM

    AV is seeking a Systems Engineer to join our SpaceTech Division. We handle the design, development, and manufacturing of space-based processing, controls, and electro-optical solutions for customers across the growing industry of space. The ideal candidate must have experience with electrical systems. The Systems Engineering Team is responsible for driving success and continuity across all programs while owning a variety of tasks. As a Systems Engineer on this team, you will be involved in: Developing and maintaining Interface Control Specifications for space-based processing, controls, and electro-optical systems Supporting the development of systems engineering documentation such as System Engineering Management Plans, Initial Capabilities Documents, Requirements Specifications, Interface Control Documents, System Integration Plans, and Test Plans Owning the requirements generation, analysis, decomposition, and review with customers Analyzing user's requirements, concept of operations documents, and high-level system architectures to aid in developing system/subsystem requirements specifications Managing system requirements and leading design/development activities Developing system architecture and system design documentation Communicating with other program personnel, customers, and senior executives Supporting lab and field acceptance testing Taking responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility Supporting division-wide process creation and upkeep Integrating between different areas of engineering expertise to support design and development Capturing design and how it satisfies requirements and test readiness Required Qualifications: Bachelor's degree in Electrical, Software, Firmware, or Industrial Engineering. 2 years directly related experience. Experience with tools supporting design, development, modeling, analysis, testing, and delivery of components, assemblies, and systems. An understanding of systems engineering principles and methodologies including PM&P, Mission Assurance verification analyses (e.g., Reliability, Stress Derating, Radiation Effects, etc.). Ability to obtain and maintain a DOD security clearance. Desired Qualifications: Master's degree in systems, space, or electrical engineering. 5, or more, years directly related experience. Experience with advanced system engineering tools and software (e.g. CAMEO, Reliance, python, MATLAB, ANSYS). Familiarity with Model Based Systems Engineering languages or methods (SysML, OOSEM). Familiarity with industry standards and compliance requirements, including AS9100D. Demonstrated systems engineering skills preferably in the execution of programs from inception and scoping through execution and delivery. Demonstrated skills of the development and implementation of Systems Engineering policies, practices, and procedures (e.g. engineering rigor/documentation, MBSE, innovation). Current/Active Top-Secret clearance with SCI eligibility. Clearance Level Top Secret with Poly The salary range for this role is: $71,852 - $101,850 AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. ITAR Requirement: T his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements. Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************** We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. Who We Are Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. What We Do Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status. ITAR U.S. Citizenship required
    $71.9k-101.9k yearly Auto-Apply 35d ago
  • Information Technology Operations Manager

    New Mexico Admin Office of The District Attorneys

    Information technology manager job in Albuquerque, NM

    /Division: IT Operations Manager classification dependent upon experience) Salary Range: Range M $44.81-$56.01/hourly ($93,212-$116,515/annually) (Hiring salary depends on experience and budget availability) Job Duties: Incumbent manages and directs the overall information systems activities and services in support of a multiple-site district network; designs and manages the maintenance of the local area networks; develops and monitors information systems goals and objectives; establishes, implements, and monitors information systems policies, procedures and standards; assists in the development of the information systems budget and information technology plan; monitors information systems budget and expenditures; manages information systems contracts; and performs other related job duties Knowledge, Skills, and Abilities: This position requires extensive knowledge of information systems technology, operating systems, systems applications and development, knowledge of design, implementation, and maintenance of network systems; effective writing and verbal communication skills, effective systems analytical skills, effective management skills; ability to analyze and recommend solutions to complex systems situations, ability to evaluate and allocate staff resources to accomplish goals and objectives. Requirements: Bachelor's degree from an accredited college or university in Business Administration or Management with a technology emphasis, Computer Science, or IT related engineering or other directly related field. Six (6) years' directly related work experience and/or education in IT and IT management including two (2) years' directly related work experience in information systems, database administration, and/or systems design and analysis. Preferred Requirements: Bachelor's degree from an accredited college or university in Business Administration or Management with a technology emphasis, Computer Science, or IT related engineering or other directly related field. Eight (8) years directly related work experience and/or education in IT and IT management including four (4) years directly related work experience in information systems, database administration, and/or systems design and analysis. Working Conditions: Work is performed in an office environment. Physical effort and frequent travel may be required. Incumbent may be required to work beyond normal working hours. Consistent exposure to VDT's, CRT's and other electrical devices can be expected. Application Deadline: Hiring Immediatly and open until position is filled Submit Cover Letter and Resume to: Whitney Safranek, Human Resources Manager ************************
    $93.2k-116.5k yearly Easy Apply 29d ago
  • Manager, Data Center

    Scientific Games 4.6company rating

    Information technology manager job in Albuquerque, NM

    Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary This role oversees the operational performance and technical delivery of all online software, file systems, and database applications supporting the Core Gaming Solution. In addition, this position provides leadership and direction to the local Operations team and is accountable for delivering consistent operational excellence to the lottery. This position reports directly to the General Manager. Monitor and ensure the performance, availability, and integrity of all online systems; identify, document, and escalate anomalies or incidents to management, corporate, and operations support teams as required. Serve as first-tier incident owner, coordinating and managing all necessary internal and external support resources through resolution. Provide leadership, direction, and ongoing feedback to the Systems Support team, ensuring effective execution and continuous improvement. Act as the primary liaison between Operations, Tech Ops, and Corporate Software Development to ensure test and production environments remain aligned and perform optimally. Oversee and manage user acceptance testing (UAT), system testing, and validation of new or enhanced software solutions. Plan, coordinate, and manage the testing, scheduling, and deployment of software releases into the production environment, following approved change management practices. Define and document requirements for software enhancements and corrections, working closely with Corporate Software Development teams. Maintain and manage software change requests using established tools and processes (e.g., RFC process, ClearQuest or equivalent systems). Ensure all operational activities, projects, and deliverables are completed on time and in compliance with contractual and regulatory requirements. Develop, maintain, and enforce operational procedures, standards, and documentation to support system reliability and consistency. Communicate system status, incidents, and operational reporting to the Lottery as required. Provide hands-on operational support as needed, including coverage for system support, testing, processing, or staffing gaps. Collaborate effectively with all levels of management and communicate technical and operational issues clearly and efficiently. Maintain flexibility in work schedule to support operational needs, incident response, and system events. Perform additional duties as assigned to support the overall success and reliability of the Operations Department. Qualifications Education Bachelor's degree in computer science and/or 10 years of related work experience. Experience and qualification On Call 24/7 for Operational support Bachelor's Degree in Computer Science, IT or related fields Excellent organizational and interpersonal skills Preferred experience using UNIX, LINUX, Windows Servers, and SQL Server and Crystal Reports Required to maintain company and customer confidentiality Ability to develop and maintain positive working relationships Ability to communicate with all levels of management Must have above-average organizational and interpersonal skills Ability to work in a team environment Intermediate computer software and hardware technologies (i.e., Microsoft Office Products) Ability to quickly learn and understand new technologies Strong time management skills Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
    $87k-118k yearly est. Auto-Apply 2d ago
  • Packaging and Information Systems Manager

    Salado Isolation Mining Contractors

    Information technology manager job in Carlsbad, NM

    Packaging and Information Systems Manager (228) Requisition ID **228** - Posted - **WO-PI Pkg and Inform Syss** - **Carlsbad, NM, US - SWB** - **Operations**  **Be part of the nation's only repository for the disposal of nuclear waste known as Transuranic (TRU) waste.** Salado Isolation Mining Contractors, LLC (SIMCO), managing and operating contractor of the Waste Isolation Pilot Plant (WIPP) is currently seeking a qualified individual to serve as a **_Packaging and Information Systems Manager_** and join our team located in Carlsbad, New Mexico. **Responsibilities** Candidate will have overall responsibility for the managing and operating contractor at the WIPP for the design authority for the Type B Packagings, payloads, payload containers, and Waste Information Tracking Systems They will also be responsible for the control account manager (CAM) duties for the Packaging and Integration Systems Group. This position requires strong communication skills both written and verbal. Ability to interface with internal and external customers and organizations from across the TRU Waste Complex, including the Department of Energy (DOE) and the U.S. Nuclear Regulatory Commission (NRC). Organizational skills and project management duties are extremely important. Must ensure that compliance with the applicable regulatory, quality assurance and safety requirements are adhered to and maintained at all times in order to support the WIPP mission. Responsibilities include: + Retains overall responsibility for the Design Authority for the Packagings, Payloads, and Waste Information Tracking Systems (WITS) programs. + Maintains and oversees programs and processes for conducting design and development activities that meet quality assurance (QA) and contractual requirements. + Acts as liaison for Packaging Engineering, Payloads Engineering, and WITS to communicate packaging, payloads, WITS matters with internal and external clients, other departments, and executive management, with the assistance of the Packaging Engineering Manager, Payloads Engineering Manager and WITS Manager as applicable. + Assigns duties, tasks, and responsibilities to Packaging Engineering, Payloads Engineering, WITS personnel, and provides necessary resources to achieve these duties and tasks. + Works closely with and receives necessary technical input from the Packaging Engineering, Payloads Engineering, WITS Managers to make informed decisions on applicable technical issues and program direction. + Provides leadership and promotes organizational excellence in support of Packaging, Payloads and WITS deliverables through direct example and mentorship. + Creates and supports a work environment that fosters openness, trust, communication, teamwork, empowerment, innovation, and satisfaction. + Maintains safety culture and management accountability consistent with the Integrated Safety Management System objectives. + Adheres to all management policies contained in CBFO MP 1.29, Mission, Goals, and Responsibilities. + Adheres to the configuration management process. + Adheres to the Conduct of Operations Program. + Responsible for Control Account Manager duties for the Packaging and Information Systems Group. + Other duties as assigned. **Minimum Requirements** _These requirements must be met to be considered for this posting. Uploaded resumes and completed applications are the means of determination._ + Bachelor's degree in a STEM, Business, or Program Management related field with nine (9) years of professional experience is required. + Experience must include three (3) years working under a quality assurance program and three (3) years experience in project management duties. + Must have strong verbal and written communication skills. _Must be at least 18 years of age; U.S. citizenship is required except in limited circumstances. See DOE Order 472.2 for additional information._ **Preferred Requirements** + Experience with Nuclear Regulatory commision Type B packages. + American Society for Non-destructive Testing (ASNT), Non-destructive Testing (NDT) experience or qualifications. + Direct experience related to the position is preferred. **What We Offer** + Medical, dental and vision insurance: + Coverage on date of hire + Surgical concierge service + EAP services including wellness plans, estate planning, financial counseling and more + Modern work arrangements to include 4-day workweeks (four 10-hour days)* + Relocation assistance* + Shuttle commuter service from the local areas + Paid time off (PTO) and paid holidays + Tuition reimbursement program + On-site fitness center and other wellness support including some public gym membership reductions + Company paid short term disability + Company paid life insurance (1x annual salary) + Pension plan that provides monthly annuity after retirement and 401(k) with .50 matching up to 6% + Voluntary benefits of: + Accident, Critical Illness, and Hospital Indemnity + Long-term disability program + Health and Flexible savings accounts + Life and accidental death and dismemberment insurance _*These benefits vary by position._ Exempt grade level(s) 36-40. Minimum salary $131,144 per year of a larger salary range --the specific salary offered to a candidate will be influenced by a variety of factors, particularly the candidate's relevant experience and education. **Equal Opportunity** _Equal employment opportunity, including veterans and individuals with disabilities._ _If you are an applicant with a disability who requires a reasonable accommodation to complete any part of the application process or are limited in the ability-or unable to use-the online application system and need an alternative method for applying, you may contact ************** or email *************************** for assistance. Upon receipt of this information, we will respond to you promptly to obtain more information about your request._ _Reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by SIMCO and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and subsequent reinvestigations may be required._ _Posting Duration: This posting will be open for application submissions for a minimum of seven (7) calendar days, including the posting date. SIMCO reserves the right to extend the posting date at any time._ EOE including Disability/Protected Veterans. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $131.1k yearly 2d ago
  • IT Systems Administrator

    Santa Claran Hotel & Casino

    Information technology manager job in New Mexico

    SUMMARY: The systems administrator will maintain, upgrade and provide support for SCDC software, hardware, and networks infrastructure. The systems administrator needs to be able to diagnose and resolve problems quickly. The individual should be able to communicate technical concerns and solution to the IT Management Team with varying degrees of technical knowledge, as well as work with individuals in all department to help resolve their technical issues. The Systems Administrator is also responsible for assisting the IT Systems and Security Engineer for maintaining SCDC network and systems infrastructure, including firewalls, testing computer equipment, backing up databases, installing and updating malware software, installing and rebuilding existing serves as well as the other processes. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Assist in prioritizing and verifying completion of all Information Technology system administration projects; ensuring the Information Technology Department stays competitive and up-to-date with technology services. Participates in the establishment, organization, and implementation of short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates program effectiveness and effects changes required for improvement. Delegate assigned tasks to Junior Systems Administrator. Provide and input Evaluation information for Junior Systems Administrator. Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring application service operations. Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems. Ensure appropriate training initiatives for new and existing staff. Communicate application service incidents and problems to key stakeholders, including management, end users and business operations leaders. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with the standards and project/operational requirements. Perform daily preventive monitoring; verifying the integrity and availability of systems & applications, databases, systems, and/or key processes; reviewing system and application logs when necessary. Reinforce SLAs to manage end-user expectations. Ensure full compliance with departmental Internal Controls, policies, procedures and regulations Perform regular security monitoring to identify any possible intrusions or potential threats. Test and apply patches and upgrades on a regular basis to systems and applications, upgrade administrative tools and utilities to improve existing capabilities and secure possible vulnerabilities. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Verify completion of scheduled jobs such as data backups and disaster recovery operations. Assist in developing and maintaining general administration standards and procedures for installations, configurations, and maintenance tasks. Develop and maintain technical documentation for all production systems and active projects within the enterprise. Maintain a thorough understanding of the basics behind the internet and its workings (Firewall, IPS, Web Filtering, Security, IP Routing, VPN, Email routing, SPAM, etc.). Aids the Applications Administrators, Systems Administrators, and IT Support Team in administration and maintenance of applications and storage infrastructure including, but not limited to DNS, DHCP, AD, VMware, SANs. Keep all areas clean and sanitized as directed. Perform other duties as assigned.
    $56k-82k yearly est. 60d+ ago
  • AV/IT Technician

    Ramada Albuquerque 3.7company rating

    Information technology manager job in Albuquerque, NM

    The AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience. Key Responsibilities: Audio-Visual Responsibilities: Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting. Assist with the installation and configuration of AV systems for meetings, conferences, and events. Ensure proper operation and quality of sound, video, and lighting during events. Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed. Collaborate with event coordinators and clients to meet their technical requirements. Information Technology Responsibilities: Provide technical support for hardware, software, and network-related issues for staff and guests. Install, configure, and maintain IT equipment such as computers, printers, and networking devices. Monitor and maintain IT systems, ensuring secure and efficient operation. Assist in the implementation of new technology solutions or upgrades. Ensure compliance with data security protocols and IT policies. Additional Duties: Document technical procedures, configurations, and troubleshooting steps. Maintain inventory of AV/IT equipment and manage repairs or replacements. Train staff on the use of AV/IT systems and software as needed. Stay updated on industry trends and advancements in AV and IT technologies. Qualifications: Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry. Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure. Familiarity with operating systems (Windows, mac OS), network configurations, and basic IT troubleshooting. Excellent problem-solving skills and attention to detail. Physical Requirements: Ability to lift and move equipment weighing up to 50 lbs. Comfortable with extended periods of standing, walking, and working in various event environments.
    $43k-82k yearly est. Auto-Apply 60d+ ago
  • IT Systems Administrator II and III

    Velos

    Information technology manager job in Albuquerque, NM

    Job Description Velos is a full-service engineering and technical services company supporting agencies such as the DoD NASA, and NOAA. As an SBA-certified HUBZone small business, Velos combines agile and highly skilled engineering and technical support-delivering unmatched execution to our customers. Our government relations consulting business area allows us to represent and support leaders in the defense, aerospace, intelligence, and related industries with decades of experience in market analysis and strategic planning. We are looking for highly qualified candidates for an upcoming contract positioned onsite at the Kirtland AFB in Albuquerque, NM supporting the Air Force Research Laboratory (AFRL) SSHINE contract. IT Systems Administrator II and III: Qualified candidates are knowledgeable IT System Administrators, preferably with experience working on classified programs. Roles and Responsibilities: Administers, develops, runs tests on, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. Responsibilities differ from those of an Operating Systems Programmer in that the Systems Administrator is not responsible for altering operating system's software codes. Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments. Schedules tasks using software support tools and scripts. Configures hardware, such as workstations, printers, servers, and tape devices. Provides technical support for system users. Education Requirements: IT System Administrator II 5+ years of experience with AA degree or 0+ years of experience with BS/BA degree. IT System Administrator III 10+ years of experience with AA degree or 5+ years of experience with BS/BA degree. Clearance Requirements: TS with ability to obtain SCI. Please Note: U.S. Citizenship is required for this position. Velos offers a competitive benefits package including PTO, 401K, and health benefits. Velos is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sex, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
    $56k-83k yearly est. 20d ago
  • IT Technician - In-Person

    Guidance Center of Lea County 4.5company rating

    Information technology manager job in Hobbs, NM

    The IT Technician is responsible for effective provisioning, installation/configuration, operation, and maintenance of IT systems hardware and software and related infrastructure. This would be a perfect opportunity for someone looking to work in a technology diverse environment with an opportunity to learn systems and expand your skill level. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Support end users by resolving issues reported by end users. Provide installation, maintenance, and repair of end user hardware. Monitor and work to complete customer submitted support tickets and requests as received. Deploy new hardware and software as required. Assist in creation of new user accounts by provisioning and administer user credentials, access rights, permissions, and control systems. Consult with end users on the performance aspects of the software applications and hardware to discover trends and increase effectiveness. Assist in implementation of various IT projects to enhance operations to include networking, system security, telecom, and other related areas. Develop and maintain strong, positive working relationships with departments. Other duties as assigned. KNOWLEDGE AND EXPERIENCE Required High school or high school equivalent is required. Computer support and ability to communicate in a professional manner. Organizational, problem-solving, and time management skills. Ability to work independently, with a team member, and manage deadlines. Preferred Associate's Degree in Information Technology or related field is preferred. Previous experience working in information technology or in a related capacity. Exposure to AD, Windows, computer hardware, common software applications, printers, and other typical office equipment. Understanding of DHCP, IP, DNS, VPN, basic network architecture and basic server technologies. Knowledge of technical management, information analysis and of computer hardware/software systems. Microsoft or other IT certifications. LEVEL AND DEGREE OF SUPERVISION Supervised by Director of Information Technology. Supervision to include all in-service training sessions, team meetings, general staff meetings and any specialized training as required by contract terms. Expected to be self-motivated, analytical, and work closely with all GCLC staff. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. May be required to stand for prolonged periods of time, climb stairs, and perform strenuous activity. Must be able to lift and push up to 50 pounds at times. Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with passengers.
    $31k-42k yearly est. 15d ago
  • Associate Director, Infrastructure Business Ops

    RTX

    Information technology manager job in Farmington, NM

    Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company's immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. Position Overview: The Associate Director, ES Infrastructure Business Operations lead will execute and continuously improve the organizational decision making and reporting processes in close collaboration with ES Infrastructure leadership. This role synthesizes relevant ES Infrastructure data into readily understood and shared executive level deliverables in support of leadership engagements both internal to ES Infrastructure and in alignment with all stakeholder groups. What You Will Do: Teaming closely with the ES Infrastructure leadership team to identify and execute key communications and stakeholder management activities Serve as an independent and trusted advisor to the ES Infrastructure leadership team Lead and facilitating organizational governance for the executive level such as CTO governance councils, leadership offsites, workshops Develop and effectively collaborating with a broad range of stakeholders who engage with ES Infrastructure leadership Develop and maintaining a knowledge repository of all major aspects of ES Infrastructure strategy and operations Create data analysis and visualization to support leadership inquiries into various aspects of Infrastructure services Provide best practices and professional development to the executive administration team supporting ES Infrastructure executives Lead special projects Qualifications You Must Have: Typically requires a University Degree or equivalent experience and minimum 12 years prior relevant experience, or an Advanced Degree in a related field and minimum 10 years experience 10 years domain knowledge of Infrastructure services Qualifications We Prefer: Program management Exceptional written & oral communication skills including development of briefing materials suitable for an executive audience High degree of informal influence & tact Ability to manage many competing priorities effectively Exceptional organizational skills Data Visualization and Analysis Work Location This is a hybrid role, eligible candidates must reside within commuting distance from Farmington, CT, additional locations will be considered MA, TX, IA, PR What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 147,000 USD - 295,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $112k-171k yearly est. Auto-Apply 7d ago
  • Network Manager

    GDIT

    Information technology manager job in Albuquerque, NM

    Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Network Design, Network Management, People Management Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Network Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Network Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Manager joining our team to evolve and maintain network infrastructure for the Department of Energy, National Nuclear Security Administration. HOW A NETWORK MANAGER WILL MAKE AN IMPACT: Manages network administration and support operations for a business area or customer, including supervising assigned professional and support staff. Supervises and provides guidance to a team ensuring work quality and completion of projects and task. Drives completion of projects and task by identifying challenges and finding ways remove impediments. Works with customers, other teams and vendors to ensure team success. Manage completion of projects, changes request and incident resolution ensuring availability of services for the customer and its users. Provide critical analysis of current solutions and solution recommendations to identify right sized solutions that provide security, redundancy and fault tolerance. Extensive knowledge of company policies, processes, and procedures - Understanding of company strategic goals and how they align to business operations. Keeps well-informed of new technologies and industry best practices and trends WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor of Science degree; OR in lieu of degree, an additional 4 years of relevant work experience is required Required Experience: 10+ years of related professional work experience Required Technical Skills: Demonstrated experience in Network Design and Engineering Demonstrated experience in Performance and Capacity Management Demonstrated experience in Incident Isolation Demonstrated experience in Network Monitoring Demonstrated experience in Network Configuration Management Security Clearance Level: U.S. Citizenship Required Possess Q or TS level clearance (or their equivalency) with the ability to obtain a Q level clearance Must be eligible to obtain and maintain such clearance as a condition of employment Required Skills and Abilities: Effective administrative and organizational skills Effective people management skills Preferred Certifications: CISSP CASP ITIL Project Management Location: This role requires to be on-site in Washington, DC or in Albuquerque, NM GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #WeAreGDIT #GDITCareers #NetworkManager The likely salary range for this position is $173,143 - $234,253. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA NM Albuquerque Additional Work Locations: USA DC Washington - Other (DCC135) Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $75k-112k yearly est. Auto-Apply 18d ago
  • Information Technology - IT Tech (Albuquerque based)

    Heritage Companies 4.4company rating

    Information technology manager job in Albuquerque, NM

    Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits. Located in Albuquerque, NM. Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security. Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction) Mission Duties and Functions: World-Class Support Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality. Address hardware, software, and network problems to minimize downtime across departments. Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively. Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket. User Management & IT Governance Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies. Implement security measures to protect data and ensure system integrity. End-User Technical Support Provide customer service and technical support for mobile, desktop, and laptop devices. Educate users on best practices, improving proficiency and reducing recurring issues. Technical Maintenance & Repair Install and maintain Windows, Google Chromebooks, and ChromeOS devices. Ensure hardware and software performance through regular updates and troubleshooting. Address POS, PMS, and guest room tech issues, escalating when necessary. Project Management Lead IT projects, including system upgrades and technology implementations. Collaborate with vendors to integrate new software, services, and technology enhancements. Cybersecurity Management Oversee agent-based detection software to monitor threats. Respond to security alerts with the SOC and resolve vulnerabilities. Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing. Multitasking & Documentation Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs. Update IT documentation and ticketing systems across properties. Collaboration Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards. Benefits Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst the entire company! Requirements Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided. Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods. Time: 60% at HQ 35% properties within city 5% travel across statewide properties Strong Communication Skills: Excellent verbal and written communication focused on customer support. Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace. Experience: 2-3 years of IT operations experience. Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth Heritage Companies is an Equal Opportunity Employer Salary Description $18-20/hour DOE + benefits
    $18-20 hourly 60d+ ago
  • IT Technician I

    Goodwill Industries of New Mexico 4.0company rating

    Information technology manager job in Albuquerque, NM

    Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community. Benefits offered: Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more. Base Pay starting at $18.50/hr, depending on experience. Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation. Essential Duties and Responsibilities: * Adherence to the attendance and punctuality policies of Goodwill. * Exhibit excellent customer service skills as related to your position. * Monitor and respond quickly to incoming requests relate to IT issues. * Respond to requests for technical assistance over the phone, email or via a ticketing system. * Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. * Maintain user PCs, including upgrades and configuration as needed. * Resolve basic problems while referring more complex problems to intermediate and/or senior level. * Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved. * Ensure HIPAA compliance. * Maintain confidentially of all privileged information. * Perform other incidental and related duties as required and assigned. Requirements * Knowledge of Windows 11 Support experience. * Knowledge of Computer imaging software. * Experience working in an IT helpdesk environment. * Knowledge of and compliance with all safety policies and procedures. * Knowledge of a variety of software, technologies, and applications. * Skill in system troubleshooting and problem-solving. * Ability to exhibit excellent customer service skills. * Ability to read, write and understand English. * Ability to carry out instructions in verbal and written format. * Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities. * Ability to work independently and demonstrate time management skills. * Ability to handle multiple tasks and meet deadlines. * Ability to travel when needed across several locations within New Mexico. * Must possess and maintain a valid New Mexico Driver's License Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required. Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record. * High school diploma or equivalent. * One year related work experience in help desk environment preferred. * One year Windows environment preferred. Salary Description $18.50/hr
    $18.5 hourly 3d ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Information technology manager job in Santa Fe, NM

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 35d ago
  • Data Center Project Manager

    ABB Ltd. 4.6company rating

    Information technology manager job in New Mexico

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Director, Data Center Services Center of Excellence Your role and responsibilities In this role, you will oversee Project Execution of both Start-up and Commissioning and aftermarket services for the Data Center Services Center of Excellence. These offerings include Paralleling Switchgear and Protection & Control projects within Electrification Service business in the United States, providing clear guidelines, tasks, and milestones, while motivating and providing feedback In this role, you will maintain and enhance customer satisfaction by ensuring that customer requirements and all targets are met, providing excellent service at every stage of the project The work model for the role is: Remote #LI-Remote This role is contributing to the Electrification Services Business Area in the United States. In this role your main accountabilities are: * Leads the project team by establishing execution approach and overseeing project hand-over, planning, monitoring and control activities for internal and external resources and accomplishing project goals * Managing the development of project planning documents * Monitoring projects to ensure best practices in cost control, resource efficiency and Health, Safety & Environment (HSE) * Analyzing and addressing project risks, and regularly disseminating lessons learned * Working with other functions to coordinate contract negotiations and claims with customers * Managing external suppliers to ensure availability of equipment, systems, material and services * Serve as an escalation point for project issues. * Achieving project deliverables and compliance with contract requirements * Building strong relationships with customers and stakeholders Qualifications for the role: * 5 years of experience in the electrical industry working as a subject matter expert or project manager with paralleling switchgear, protection and control systems, electrical energy management systems, or electrical field services in the data center or power generation/distribution market * Demonstrated experience in management of project scope, cost, schedules and vendors/subcontractors * Knowledge of IEC61850, GE Zenith, ABB Protection and Control offerings (ZEE600, SSC600, PCM600 and associated relay hardware), Woodward Governor Controls, and/or Envisage energy management solutions are a plus * A collaborative, solution-focused approach, and strong written and spoken communication skills * A Bachelor of Science degree in Mechanical or Electrical Engineering is required * Must have strong written and verbal communication skills in the English language * Ability to travel as necessary up to 25-30% of the time to support project kickoff and execution or as necessary to support successful execution of assigned projects * PMP Certification is a plus. Why ABB? What's in it for you We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to my BenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life & Disability * Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. * Choice between two dental plan options: Core and Core Plus * Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay) * Voluntary life and AD&D - 100% employee paid up to maximums * Short Term Disability - up to 26 weeks - Company paid * Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay. * Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance * Parental Leave - up to 6 weeks * Employee Assistance Program * Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption * Employee discount program Retirement * 401k Savings Plan with Company Contributions * Employee Stock Acquisition Plan (ESAP) Time off * ABB provides 11 paid holidays. * Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $79,800 and $127,680 annually. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
    $79.8k-127.7k yearly 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Farmington, NM

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $52k-71k yearly est. 15d ago
  • IT Technician I

    Goodwill Industries of New Mexico 4.0company rating

    Information technology manager job in Albuquerque, NM

    Full-time Description Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community. Benefits offered : Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more. Base Pay starting at $18.50/hr, depending on experience. Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation. Essential Duties and Responsibilities: Adherence to the attendance and punctuality policies of Goodwill. Exhibit excellent customer service skills as related to your position. Monitor and respond quickly to incoming requests relate to IT issues. Respond to requests for technical assistance over the phone, email or via a ticketing system. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Maintain user PCs, including upgrades and configuration as needed. Resolve basic problems while referring more complex problems to intermediate and/or senior level. Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved. Ensure HIPAA compliance. Maintain confidentially of all privileged information. Perform other incidental and related duties as required and assigned. Requirements Knowledge of Windows 11 Support experience. Knowledge of Computer imaging software. Experience working in an IT helpdesk environment. Knowledge of and compliance with all safety policies and procedures. Knowledge of a variety of software, technologies, and applications. Skill in system troubleshooting and problem-solving. Ability to exhibit excellent customer service skills. Ability to read, write and understand English. Ability to carry out instructions in verbal and written format. Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities. Ability to work independently and demonstrate time management skills. Ability to handle multiple tasks and meet deadlines. Ability to travel when needed across several locations within New Mexico. Must possess and maintain a valid New Mexico Driver's License Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required. Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record. High school diploma or equivalent. One year related work experience in help desk environment preferred. One year Windows environment preferred. Salary Description $18.50/hr
    $18.5 hourly 35d ago

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