Information technology manager jobs in New Rochelle, NY - 1,439 jobs

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world. We are looking for Backend Engineers with skills and experience in Java or C#, Python, Spring Boot, .Net or .Net Core. We are seeking highly skilled and motivated Platform Engineers to join our team. This role is pivotal in designing, building, scaling, and maintaining the foundational infrastructure and services that power our applications. You will work closely with other engineers, DevOps, and data teams to ensure our platform and solutions are scalable, secure, fit-for-purpose, and UX-friendly. As a Senior Manager, you will be at the heart of our technology capability, driving the delivery of complex solutions that align with our strategic business objectives. You will manage budgets, oversee project delivery, and ensure performance outcomes while building and maintaining valuable client and commercial relationships. Your Key Responsibilities The goal is to support our clients to transform their business through technology. You will be responsible for analyzing, designing, developing, integrating, testing, and deploying new and existing software application programs. You will work with customers' technical leads, client executives, and partners to manage and deliver high quality systems with a focus on reliability and excellent customer experience, becoming a trusted advisor to decision makers throughout the engagement. In this role, you will lead the delivery of complex processes and solutions, ensuring quality and risk management while navigating operational dynamics. You will be responsible for managing client relationships and revenue generation, providing leadership across multiple activities, and achieving performance objectives. Design and implement robust APIs and microservices using Java, Python, FastAPI and OpenAPI. Architect and maintain containerized applications using Docker, Kubernetes, and Helm. Develop and optimize data models and queries using PostgreSQL and ORMs (e.g., SQLAlchemy). Champion test-driven development (TDD) practices, including unit and integration testing. Collaborate with cross-functional teams to build distributed systems leveraging message queues (RabbitMQ) and caching layers (Redis). Integrate authentication and authorization mechanisms using Keycloak, OAuth2, OIDC, and Azure Active Directory (AAD). Work with Azure cloud services, including API gateways (APIM, FrontDoor) and object storage (Azure Blob and File Storage). Creating and debugging Kubernetes-hosted services. Explore and implement interactions with AI/LLM systems, including agentic workflows, vector stores and embedding-based search. Monitor, troubleshoot, and optimize platform performance and reliability. Occasional contributions to CI/CD pipelines and infrastructure-as-code. Lead the delivery of technical solutions, ensuring quality and managing operational risks. Engage actively in delivery leadership, project management, and client interactions across all project phases. Travel frequently to meet client needs and project requirements. Solve complex problems using proven methods and evaluative criteria. Influence policy and procedural changes with potential broad business impact. Provide direction and feedback to teams, contributing to performance evaluations and the hiring process. Lead engagement delivery and manage client relationships daily. Accountable for program/project management and engagement economics. Develop resource plans and budgets for the entire engagement. Skills and attributes for success To excel in this role, you will need a blend of technical and business skills. Your ability to communicate effectively and build trust with clients will be essential. Ability to multitask and work in a fast-paced, collaborative team environment Excellent written and oral communication skills; writing, publishing and conference-level presentation skills Convert unclear or broad requirements into clear, actionable tasks that prioritize high-value outcomes for our users. Passionate about delivering commercial software products and platforms to market Deeply technical and constantly in a state of learning Comfortable providing technical guidance and coaching to other engineers Strive to be at the forefront of new modern technologies and bring them within the larger team Ensure the successful engineering delivery of assigned projects and putting hands-on if needed Work with the engineering team to package best practices and lessons learned into thought leadership and published assets Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful project outcomes Proven ability to manage and deliver complex solutions. Strong focus on maintaining quality and navigating operational risks. Capability to manage budgets and project delivery effectively. Experience in building and managing client and commercial relationships. Strong understanding of Agile delivery and development methodologies. Proficient in application development tools and quality assurance processes. Ability to develop solutions to complex problems and recommend policy changes. Regular travel may be berequiredto meet with clients, providing you with the opportunity to engage directly with stakeholders. Required Qualifications Bachelor's degree required; Master's degree preferred A minimum of 5 to 7 years of relevant experience building successful production scalable software systems. Experience building large scale distributed systems with cloud native technologies. Programming languages: Experience with Java or C#, Python, Spring Boot, .Net or .Net Core A solid grounding in Computer Science fundamentals. Ability to communicate in written and spoken form with clients about business needs and translate that into a technical solution. Excellent knowledge of software design and system architecture. Outstanding consulting, communication, and presentation abilities. A team player possessing strong communication skills with staff at all levels. Self-skilled and quick learner, regardless of the languages and technologies used. Analytical mind with problem-solving aptitude. Proficiency in cloud computing, cybersecurity, and data architecture. Strong business skills including relationship management, commercial awareness, and communication. Critical thinking and the ability to drive outcomes. Emotional agility, leading teams, and managing change. Strong understanding of Agile delivery methodologies. Ideally, you'll also have Desire to be a full-stack engineer Ability to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives Ability to be fearless in getting “hands-on” with technology and execution Strong understanding of modern software engineering processes Deep understanding and interest in cloud and distributed systems architectures Comfortable with ambiguity with a drive for clarity Experience in leading and growing technical talent (for software engineering managers) A strong ability to adapt to changing technology landscapes and stay ahead of industry trends. Exceptional interpersonal skills to foster team collaboration and client trust. A proactive approach to problem-solving and decision-making. Experience in leading diverse teams in dynamic environments and managing change effectively Strong negotiation and influencing skills. A proven track record of building and managing client relationships. What we look for We seek individuals who demonstrate emotional agility, digital fluency, and a commitment to leading teams towards success. Top performers are those who not only excel in their technical capabilities but also possess the ability to communicate with impact and foster collaboration in hybrid environments. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr

A leading financial services firm is seeking a Deputy Chief Investment Officer to lead strategic investment management efforts. This role requires expertise in portfolio structuring, asset-liability management, and compliance to ensure risk-adjusted returns across the company's portfolios. The ideal candidate will have strong communication skills and the ability to engage with senior management effectively. This position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr

Vaco is actively working on a full time placement for an IT Director within the distribution industry. Must be W2 candidate (no sponsorship or 3rd party vendors). The ideal candidate is local to either NY or Ft. Mill, SC office. Ideal Candidate Profile Experience 8-12+ years in IT leadership roles within: Manufacturing Distribution Industrial or supply-chain-heavy environments Proven experience owning and scaling an ERP platform in a multi-site environment. Background in PE-backed or high-growth organizations strongly preferred. Experience leading small, high-impact teams (3-8 people). Technical Strengths ERP leadership: Epicor, Infor, NetSuite, SAP, Dynamics, or similar Business Intelligence & data platforms Systems integration (EDI, WMS, CRM, finance tools) Infrastructure, cloud, cybersecurity fundamentals Leadership Style Practical, roll-up-your-sleeves operator with strategic perspective. Comfortable in the plant, warehouse, and boardroom. Clear communicator who can translate technology into business outcomes. Calm, decisive leader who thrives in fast-moving, PE-driven environments. Please apply directly for more information or to be considered for the role! Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

A major transportation authority in New York is seeking a Manager for Carbone System Data Maintenance. This role involves leading a team responsible for technical support related to train control systems, managing performance issues, and ensuring proper maintenance procedures. The ideal candidate has extensive managerial experience and a degree in a relevant field. The position offers a competitive salary and a chance to work in a vital public service role. #J-18808-Ljbffr

A Telecoms software business focused on OSS/BSS solutions is seeking a highly motivated Sales Lead to expand its North American business. The role involves building a sales pipeline, attending trade shows, and leading presentations. Candidates should be familiar with BSS/OSS applications and be able to manage multiple clients. The position requires approximately 40% travel and offers flexible salary levels. #J-18808-Ljbffr

Insight Global is seeking an IT Software Sourcing Leader for one of New York's leading hospital systems. This role will partner with MCIT, IT Finance, Legal, and vendor leadership to align sourcing strategies with organizational goals, focusing on quality, innovation, cost savings, and efficiency. Key responsibilities include developing multi-year sourcing strategies, leading end-to-end RFx processes, managing vendor relationships, negotiating complex software agreements (including SaaS and perpetual licenses), conducting market and spend analysis, and driving cost optimization through TCO analysis. The position also involves risk management, compliance, and collaboration with cross-functional teams to ensure strategic alignment and operational excellence. Required Skills & Experience: - Bachelor's degree in business, Supply Chain Management, or a related field. - 5+ years of proven experience in strategic sourcing with a focus on IT Software. - 1+ year experience working with cloud platforms (e.g. AWS Cost Explorer, Azure Cost Management, GCP Console, etc.) and optimizing overall cloud spending - Managerial experience

The role we are seeking is a Data Governance Project Manager with 5+ years of experience to lead the delivery of complex projects and advance data governance initiatives in Finance, preferably in the Capital and RWA domain. The candidate needs to be able to collaborate with cross-functional teams across IT, Finance, and Risk, operating in a dynamic, fast-paced, and high-visibility environment. The candidate is expected to: - Possess strong analytical and communication skills to support initiatives aimed at improving the quality, timeliness, and centralization of data, while also delivering capabilities to enhance financial and regulatory reporting processes. - Document current-state processes and define business requirements, including target-state process design. - Perform and leverage in-depth data analysis to define business requirements and ensure alignment with technology implementation. - Manage and participate in complex cross-functional projects from initiation through execution, ensuring alignment with strategic objectives and timely delivery. - Develop user stories with clearly defined acceptance criteria and coordinate User Acceptance Testing (UAT) planning and test scenarios in collaboration with all stakeholders, including IT, end users, and project teams. - Possess advanced analytical and problem-solving skills with ability to grasp complexities and make sound decisions under pressure and resolve issues efficiently. The candidate should be able to demonstrate the following key skills & competencies: - Over 5 years of experience as a Business Analyst, delivering insights and driving process improvements across cross-functional teams. - Excellent written and verbal communication skills; adept at engaging stakeholders at all organizational levels. - Highly organized with strong attention to detail and a process-oriented mindset. - Proactive self-starter with effective time management skills and a collaborative team approach. - Strong analytical and problem-solving capabilities, with experience in data quality assessments, root cause analysis, and data reconciliation. - Familiar with process design and strategic thinking to support business transformation initiatives. - Strong proficiency in Microsoft Visio and Excel. - Background in Data Governance or Data Lineage initiatives. - Experience working in Agile teams and an understanding of Agile practices and tools such as Rally, JIRA, Alteryx and Power BI are desirable. The following skills & experience are a plus: - Exposure to financial instruments including Fixed Income, Equities, and Derivatives. - Experience in data quality management within financial services or capital markets. - Knowledge of financial statements and regulatory reporting frameworks is an added advantage. - Experience and in-depth knowledge of Basel III Capital & RWA rules and reporting. - Experience in CCAR and/or Regulatory Reports such as 10Q/K, FR-Y9C, FR-Y15, FR-2590, FR-Y14A, etc. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Desktop Support Engineer - White Glove / Executive IT Support Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality. Provide priority incident response and proactive monitoring for executive users to minimize business disruption. Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments. Perform IMAC activities with attention to executive workspace standards and documentation. Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations. Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution. Maintain strict SLA adherence and escalation management for executive incidents. Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations. Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required. Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment. Document issues, resolutions, and best practices in the ticketing system and knowledge base. Follow security, compliance, and confidentiality standards while handling executive systems and data. Required & Preferred Skills (Refined for White Glove Support) 0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments. Strong working knowledge of Windows and mac OS operating systems. Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications. Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS). Exposure to IT asset management, ticketing systems, and vendor coordination. Prior experience supporting VIP / executive users is highly preferred. Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces. Basic exposure to data center environments, racking, cabling, and labeling is a plus. Exceptional communication, presentation, and interpersonal skills. Strong sense of ownership, discretion, and customer-first attitude. Ability to work calmly under pressure in a fast-paced, on-site executive environment.

The Role:| You will lead the Technology Alliances team to expand the Axonius ecosystem through strategic security and marketplace partner integrations. This role is responsible for defining the integration strategy, scoping technical go-to-market plans, and building bilateral commercial models such as OEM or reselling agreements. Your mission is to accelerate lead generation and bookings by embedding Axonius technology into global partner platforms. Responsibilities: Establish the technology alliances strategy by prioritizing product integrations and presenting formal business cases to engineering and management teams. Execute bilateral commercial models, including the definition of revenue targets and the development of OEM or reselling agreements with strategic partners. Lead cross-functional enablement initiatives with sales and solution architecture teams to facilitate account mapping and field-level relationships with ISVs. Manage and coach a global technology alliances team, setting measurable performance goals aligned with product adoption and partner-referred bookings. Minimum Qualifications: 10+ years of experience in Technology Alliances and Business Development focused on B2B enterprise SaaS or IT hardware ecosystems. Proven experience building and executing two-way partnership initiatives that include technical roadmaps and product integration plans. Demonstrated experience leading cross-functional teams in a matrixed environment to achieve business development or product milestones. Ability to travel up to 40% domestically and internationally for on-site technical enablement and partner events. Preferred Qualifications: Master of Business Administration (MBA) or an advanced technical degree. Prior experience managing a high-performing team of technology alliance professionals. Documented success in negotiating and managing bilateral revenue models, including OEM or reselling partnerships. Specialized domain expertise in the collaboration, communications, or enterprise security platform sectors. Experience delivering technical curriculum and enablement programs to Tier 1 and Tier 2 strategic partners. Proven track record of influencing product strategy by translating partner requirements into specific user experience and integration priorities. #LI-SK1 #LI-REMOTE Axonius is committed to fair and equitable compensation packages. A candidate's salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options and attractive benefits. Annual On Target Earnings$270,000-$290,000 USD About Axonius: Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization's IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence. Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world. Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more aboutbenefits at Axonius. At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectivesto apply. All qualified applicants will receive consideration for employment without regard torace, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status. By submitting your application to us, you acknowledge that your personal data will be processed in accordancewith our Global Job Candidate Privacy Notice.

We have a 12+ Months Contract for a Project Manager who has experience with Oracle ERP Implementation. Looking for someone with Oracle system implementations (HR, payroll, timekeeping, or related modules). Job Title: Project Manager - (Oracle Implementation) Location: Bronx NY Duration: 4+ Months Contract Position Summary The Project Manager will be assigned to Nursing Administration initiatives under the direction of designated program and clinical leads. This role is responsible for providing end-to-end project management support for a system-wide Oracle implementation, with a focus on nursing operations, staffing models, and integration with payroll, HR, and timekeeping systems. The Project Manager will ensure seamless implementation while minimizing disruption to daily staffing operations across all hospitals. Key Duties & Responsibilities Support all phases of the project lifecycle for assigned workstreams, including planning, scope definition, design, execution, go-live, and post-implementation support. Lead and support the end-to-end Oracle implementation for Nursing Administration, including integration with payroll, HR, timekeeping, and advanced scheduling modules. Assess current PeopleSoft workflows and data structures related to nursing and staffing operations. Collaborate with implementation teams to develop and implement standardized nursing and clinical staffing models across all hospitals. Monitor project milestones, deliverables, risks, and dependencies; proactively escalate issues and recommend mitigation strategies. Develop and maintain project tools, templates, dashboards, and reporting mechanisms to track progress and communicate status updates. Provide on-site support during implementation, go-live, and stabilization phases across multiple facilities. Assist in planning and conducting trainings, including development of training materials and user guidance. Provide policy, operational, and strategic support to improve service delivery within assigned workstreams. Review and assist with invoice approvals and provide input on budget planning and vendor performance. Required Qualifications Bachelor's degree required; Master's degree preferred. 3+ years of project or program management experience, preferably within healthcare or public-sector environments. Demonstrated experience with Oracle system implementations (HR, payroll, timekeeping, or related modules). Experience developing or supporting nursing or clinical staffing models strongly preferred. Proven ability to manage complex, multi-stakeholder projects with multiple vendors and external partners. Excellent written, verbal, and presentation communication skills, with the ability to tailor messaging to clinical, technical, and administrative audiences. Strong analytical skills, attention to detail, and commitment to accuracy, transparency, and accountability. Ability to work independently while leading change within a collaborative team environment.

A global engineering firm in Hoboken, NJ, is seeking a Collections System Project Manager to oversee wastewater collection operations. The role requires managing maintenance, ensuring safety, and supervising staff. Ideal candidates will have at least 7 years of experience, a high school diploma, and a Level 4 NJDEP license, with competitive salary packaging including health benefits and unlimited paid time off. #J-18808-Ljbffr

Position: IT Project Manager - Technology Resiliency (Part-Time) Hours: 20 hours per week We're seeking a part-time IT Project Manager to support technology resiliency initiatives, including disaster recovery, ransomware restoration, and application recovery readiness. This role will manage day-to-day project coordination across multiple workstreams and partner closely with IT, Cybersecurity, and Resiliency teams. Responsibilities Manage day-to-day project activities across resiliency and recovery workstreams Coordinate meetings, track action items, and maintain project plans and dashboards Monitor progress, risks, and dependencies; escalate issues as needed Prepare status reports for leadership and steering committees Support workshops, tabletop exercises, and resiliency testing efforts Facilitate cross-functional collaboration with IT, Cybersecurity, Risk, and business teams Required Qualifications Experience in IT project management Exposure to technology resiliency, disaster recovery (DR), or business continuity (BC) Understanding of IT infrastructure and recovery strategies Strong communication, organization, and stakeholder management skills Experience supporting BC/DR or resiliency programs PMP, CBCP, ITIL, or similar certifications Knowledge of cloud platforms, backup/restore technologies, or application validation Reporting & Team Reports into the Technology Resiliency Enhancement team Works closely with IT, Cybersecurity, Enterprise Risk, and external vendors

Duration: 10 Month Senior Project Manager Qualifications Experience in Utilities (water or electric) industries preferred Experience in major infrastructure and application deployment projects Bachelor's degree in Computer Science, Management Information Systems or related field PMP, ITIL, Lean/Six Sigma certifications preferred At least 5 years of technology project management experience working closely with technology teams, the business and third parties Experience leading business technology discussions, projects and programs including coordinating meetings and presenting project deliverables Experience working in a PMO structured environment with standard documentation and tools Exceptional verbal and written communications; persuasive and motivating Ability to drive discussions to elicit vision, goals, requirements and other business information from executives and teams Strong understanding of project and software development life cycles (i.e. PMLC, SDLC; Waterfall, Iterative; SCRUM, etc.) Understanding of infrastructure systems, networks, Cloud, personal computing, system engineering, information risk and security guidelines, and architecture standards Ability to quickly troubleshoot problems that may arise in work products as well as manage a range of activities in a busy, fast-changing operating environment Strong analytical skills applied to understanding business functionality, technical solutions and support requirements Proficient in Google Suite of Applications, especially Google Slides and Sheets as well as Project Management tools

Senior Tech Audit Manager - Global Payment Network Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Technology Senior Manager with experience evaluating and analyzing technology and cybersecurity risks interested in becoming part of our Audit team. As a member of the Tech Audit team, the candidate will focus on integrated audits and audits of critical technology functions including supporting payment networks, cloud-based technology implementations, application controls, and cybersecurity risks. Responsibilities: Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits. Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures. Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions . Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations. Identify expectations of the client and take actions to support the client experience. Prepare clear, organized and complete documentation to support work performed. Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results. Coordinate with others and proactively take on additional work. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge. Perform various aspects of engagement administration, including hours and budget tracking. Provide periodic on-the-job coaching and direct supervision over less experienced associates. Ideal Teammate: You are a critical thinker who seeks to understand the business and its control environment. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Basic Qualifications: Bachelor's Degree or military experience At least 7 years of experience in information technology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination At least 4 years of experience in managing audit engagements, project management or a combination At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing) At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing) At least 2 years experience of people management Preferred Qualifications: Certifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM), Certifications related to or pursuing certification related to Auditing, such as Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) 7+ years of experience with IT control frameworks 2+ years of experience in planning and leading audits 2+ years of experience auditing cyber or information security 2+ years of experience auditing emerging technologies 4+ years experience in cloud computing (AWS, GCP, Azure) and controls, or 1+ years of conducting audits of controls in cloud-based environments 4+ years of experience in risk and data management 4+ years of experience performing data analysis in support of internal auditing 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2 years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis Chicago, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis McLean, VA: $200,700 - $229,100 for Sr. Manager, Cyber Risk & Analysis New York, NY: $219,000 - $249,900 for Sr. Manager, Cyber Risk & Analysis Plano, TX: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis Richmond, VA: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis Riverwoods, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation . click apply for full job details

Hiring near our Irving, TX and Stamford, CT Centers of Excellence with a flexible environment. IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: Gartner is looking for anexperienced ITProgramManagerwho canprovide project and program leadership for technology projects within Gartner's Digital Product and Technology organization.TheProgram Managerrole willguidemultiple globally distributedteamsunder Agile frameworks (Scrum/Kanban) forsmoothdeliveryofvarioussoftware developmentprojects.The IT Program Managerwill lead a complex Portfolio of IT projectsandwill beaccountable for theentire product delivery life cycle including thesoftware development process,quality of the results, benefits realization, end usersatisfactionandtimelydeliveryof theprojects.In this role, candidatewillbe requiredto manage and collaborate with geographically dispersed teamsand communicate with the stakeholders/leadership on regular basis with all relevant program/projectinformation. Whatyouwill do: Responsible for the oversight and management of global technology-based projectportfolio in support of IT Infrastructure initiatives and accountable for fostering an environment of collaboration and high impact results. Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personalexpertiseto develop and present rational conclusions,recommendationsand directimplementationstrategies/action plans. Analyzingthe scope and direction of initiatives across multiple levels of management and organizational boundaries. Ability to influence and manage the expectations of clients, team members,managementand external groupswithproventrack recordof acting as a valued IT business partner to senior leadership. Establish project metrics with available tools to track health, quicklyanalyzeproblems,identifyrootcauses, create action plans, assessimpactand develop resolution options. Program Manager willbe responsible forthe development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review,groomingand sprint retrospectiveandensuretimelydelivery of working codes (MVP) while guiding theteam under agileproject managementframework. Work as a liaison between the Product and Technical teams to prioritize backlog for the sprintsfor MVP developmentand ensure deliveries are made as described in the quarterly roadmap. Continuous collaboration with the cross-functional teams to ensure dependencies areidentified /managed effectively and any risks are managed ahead of time. Regularly communicate project status, risks, issues, deliveries/ release status,team-performancewith all stakeholders. Escalate obstacles without any delay and promotecontinuous improvement process based on feedback received during retrospective (create and manage Kaizens). Independently manage 'Change Management Process' for the team's regular delivery. ActivelymonitorJIRA boards,ensure high deliverability of working codes (>80%)and keep team performance data up to date for management view. Triage Production/ Securityissues with the dev and product partners for a quick resolution. Ensure the establishment of a safe working environment by promoting open discussion betweenthe team members. Encourage team to discuss ideas irrespective of theirscale and merits. Develop comprehensive risk management frameworks toidentify, assess, and mitigate potential threats to program success. Conflict negotiation within and beyond the team as needed basis. What you will need: Bachelor's degree (or higher) in Computer Science or related STEMfields. Minimum of8years of experience inworking with IT Development and/or IT Infrastructure teams in a project management capacityand overall15+ years of ITindustry experience. Certification in any Agile Methodologies (CSM or PSM preferred) Must have worked on an AI/ML based project environment earlier and have strong understanding of related terms (generative ai vs. ai agent vs. agentic ai, LLM, RAG, prompting etc.) Strong understanding of various AgileMethodologies like Scrum, Kanban,Scrumban,Lean Product Development, JITetc. Strong understanding of SDLC, STLC, Project Planning, Change Managementisrequired. Ability to lead andfacilitatevarious project ceremoniesindependentlyfor multiple teams across the globe. Guide and coach team members on agile methodologies. Coordinate with multiple different cross-functional teams, including business/product teamsforeffectiveproject collaborationand product delivery. Should be a quick learner of business/product domain(s)andactivelyparticipatein problem solving/ issue analysis. Mustpossessexcellent verbal/written communication skills. Proficiencyin Agile tools such as JIRA, Confluence, ServiceNow; as well as Microsoft suites including MS-Project. Ability to work in a fast-paced environment with tight deadlines and multiple project deliverables. PreferredSkills: Understanding of software programming, DB queries, AWS. SAFe, Kanban or PMP certification is a Plus. Reporting with PowerBIis a Plus. Understanding of DevOps methodologiesis a plus. Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles! What you will get: Competitive compensation. Limitless growth and learning opportunities. Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more! A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you. A chance to make an impact - your work will contribute directly to our strategy. Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices. 20+ PTO days plus holidays and floating holidays in your first year. Extensive medical, dental insurance and vision plan. 401K with corporate match, immediate vesting. Health-and-wellness-related allowance programs. Parental leave. Tuition reimbursement. Employee Stock Purchase Plan. Employee Assistance Program. Gartner Gives Charity Match. And much more! #LI-RG2 #LI-Hybrid #LI-Technology Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 108,000 USD - 148,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:106836 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

This company is looking for a Cisco Contact Center Support Analyst. The position will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the contact center express (UCCX) services. This analyst will work on a team of about 10 between the UC engineering and contact center team. They will provide comprehensive operations support and analysis for our enterprise contact center and collaboration infrastructure. The role involves resolving technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and system performance in a complex environment. This person should be able to: * Manage and resolve UC and Contact Center incidents, service requests, tasks, and change management tickets to ensure user satisfaction and optimal system performance. * Respond to and resolve technical issues escalated to problem tickets regarding UC and Contact Center functionality. * Diagnose user and technical problems by analyzing system logs, network traces, and configuration settings to identify root causes and implement solutions. * Perform routine maintenance tasks like updating system configurations, managing user access, adjusting call routing rules, and modifying agent schedules based on business requirements. * Monitor system health actively through dashboards and alerts, identifying potential issues and taking corrective actions to prevent service disruptions. * Generate reports on key performance indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring issues, the nature of customer requests, and system availability to identify trends and opportunities for improvement. * Collaborate with customers to understand their needs, provide technical guidance on best practices for utilizing Contact Center features, and address customer concerns. * Assist with integrating Contact Center with other systems, such as CRM, workforce management, and authentication platforms, ensuring seamless data flow and functionality. The candidate will manage and support our Cisco Packaged Contact Center Enterprise (PCCE) and Contact Center Express (UCCX) environments. This includes everything from day-to-day operations and technical support to project analysis and implementation. Manage day-to-day operations of PCCE/UCCX, including user and script modifications. Offer technical support for PCCE/UCCX, addressing issues, requests, and questions. Handle deployment, integration, and testing during contact center migrations. Troubleshoot PCCE/UCCX issues effectively. Debug and troubleshoot quality monitoring systems, potentially involving Calabrio Cloud QM & WallboardFX. Assist in project analysis, implementation, and ongoing support for PCCE and UCCX. Contribute to internal technical projects as needed. Facilitate knowledge transfer within the team and to other departments. Perform other job-related duties as assigned. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. * Between UC and Contact Center, the team is about 10. * We are streamlining Operations, Implementation and Engineering. We have more Engineers on the team, and need a few operations team members to support the business. * Need a Operational Support resource with ample knowledge to manage customers (Communication/Troubleshooting/Ticket Mgmt.), and escalating to Engineering SMEs as needed. (details in the job description) * Supporting all internal users who use our contact center and UC platforms. * Tier 1,2, before passing to Engineering *Skills* Cisco, UCCX, Voip, Contact Center, SIP, TCP/IP, Telephony, Customer service, Cloud, Call center, Troubleshooting *Additional Skills & Qualifications* This person should have strong problem solving and analytic skills to isolate problems, recommend solutions and implementation of solutions. Will work closely with business partners on telephony related projects and initiatives. Provide knowledge transfer to peer engineering teammates. Must have excellent written and verbal communication skills. Excellent computer skills in Word, Excel, Presentation, Project and Visio. Excellent people skills with the ability to handle difficult personnel situations. Ability to establish and define automated system installation/configuration procedures. Ability to create System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure. Excellent analytical skills and the ability to apply them towards the investigation of existing installations. Ability to establish performance models and validation techniques. Must be able to communicate effectively with technical and non-technical audiences. Should have an understanding of current industry trends and their advantages with the ability to right fit into an existing environment. Experience in a large enterprise contact center environment. Must be a self-starter with the ability to work independently and in a collaborative team environment. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. Should have a Bachelor's degree at least. *Job Type & Location* This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Sr Network Analyst - NMC Job ID: 554165577 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Summary Under the direction of the NMC Manager, the Senior Network Analyst - NMC will be responsible for the support of the Lightpath Network and all customers. The NMC directs and actively coordinates all testing, maintenance, and repair functions for all products and services, while monitoring all network elements within the Lightpath footprint. This role has a strong focus on data platform and product support, including troubleshooting and operational support across Layer 2 and Layer 3 switching technologies, as well as LAN networks that interface with Lightpath services. Utilizing Network Management Systems, candidates will engage other LP teams as needed to test, diagnose, and fault isolate issues to restore service quickly and ensure network resilience. Responsibilities Monitor and respond to network-related events across transport, data, and customer service platforms. Conduct monitoring and intrusive testing for all products and managed services, including Ethernet, VPN, ELAN, and IP services. Open and track trouble tickets, performing initial analysis and triage for customer-reported service issues; resolve directly when possible or escalate to higher-tier support teams. Manage and support trouble tickets using ticketing and engineering databases to ensure accurate documentation and timely resolution. Apply strong technical proficiency in Layer 1, 2, and 3 networking, with emphasis on Ethernet switching (VLANs, STP, trunking, port-channeling) and routed networks (OSPF, BGP, VRFs). Troubleshoot LAN handoffs, including port-level analysis, VLAN tagging, and subnet/IP addressing. Serve as liaison with end-users, managers, and technical teams to communicate status updates until resolution is achieved. Interface daily with Field Service, Engineering, Customer Care, Product, and Change Management teams to coordinate testing, dispatches, and repairs. Ensure performance metrics and goals are achieved for network availability and MTTR. Participate in scheduled maintenance windows and change management activities as required. Ability to work flexible hours in a 24x7 environment, including evenings, weekends, holidays, overtime, and on-call rotations. Qualifications and Certifications Minimum 2 years of NOC and/or Network Engineering experience required. Bachelor's degree in Networking, Telecommunications, Computer Science, or equivalent experience preferred. Certified Cisco Network Associate (CCNA) or Professional (CCNP) strongly preferred. Hands-on experience with DWDM, Ethernet, Layer 2/3 switching, and routing technologies. Strong working knowledge to support intelligent transport and managed service solutions forE-Line, V-Line, E-LAN, VPN, Internet Access, bundled services, and managed routers. Familiarity with LAN protocols and troubleshooting methodologies (IP addressing, DHCP, DNS, VLAN design). Experience using CLI across Cisco, Juniper, or Nokia devices. Strong verbal and written communication skills, with proven ability to multitask and manage competing priorities. Ability to collaborate, problem-solve, and use conflict resolution skills effectively. Proficient with Microsoft Office and network monitoring tools. Performance Standards Maintain targeted network availability objectives of99.999%. Meet or exceed "On-Net" MTTR= 4.0 hours objectives. Achieve afirst call trouble management acknowledgement rate >95%. Deliver strong customer experience by providing clear, proactive communication during incidents and maintenance. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $70,000- $80,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission‑critical, intelligent platforms for the world's most ambitious organizations. Using our product‑driven, AI‑centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world. As a Product Manager, you will own the vision and strategy for products on behalf of our clients, define the product roadmap, and deliver clear requirements that designers and engineers will use to bring your vision to life. You'll conduct customer research, monitor and respond to feedback and metrics, and continuously drive improvements to the customer experience. You will drive day‑to‑day execution and delivery with re‑prioritization and adjustments being made along the way to respond to an evolving business landscape. We are looking for a true product owner who can be counted on to innovate and make business, technical and strategic decisions along with running day‑to‑day execution. You will be working on deeply technical platform and artificial intelligence products and services so a strong technical background (preferably as a developer) is a must. Skills and attributes for success To thrive in this role, you will need a blend of technical and business skills that will make a significant impact. Your ability to build and manage relationships, communicate effectively, and lead teams will be essential. Equivalent professional experience as a product manager defining and delivering commercial‑grade software products and services Significant customer‑facing experience related to planning, requirements gathering, prioritizing, and scoping Experience delivering software platforms, products, and services targeted at highly technical audiences (i.e. software developers) Experience working in a collaborative, multi‑disciplinary team to deliver products/services Demonstrated skills in developing product roadmaps and functional requirements, launching new products/features, conducting customer research and/or facilitating user testing Experience leading cross‑functional teams to deliver products and projects on tight deadlines Experience coordinating complex product development cycles and software development schedules Strong attention to detail and end‑to‑end ownership Proficient in Agile delivery and development methodologies. Experienced in application delivery processes and application development tools. Strong understanding of quality assurance and testing practices. Knowledgeable in system development lifecycle and technology integration. Required Qualifications Bachelor's degree (4‑year degree) in computer science, Software Engineering, or a related field. Typically, no less than 5‑7 years relevant experience in professional platform engineering experience or similar role in software development and system administration. Success in delivering products/services in a high‑growth environment, with a demonstrated ability to identify and solve ambiguous customer‑focused problems Strong written and verbal communication skills Strong negotiation skills and ability to align with stakeholders on expectations Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success Background as a software engineer (application/system development and quality assurance) is a big plus Proficient in application development tools. Skilled in technology business requirements definition. Skilled in technology business requirements definition, analysis, and mapping. Strong negotiation and influencing skills. Effective change management abilities. Proven track record of leading teams. Ability to build and manage relationships with key stakeholders including internal teams, clients, and vendors. Ideally, you'll also have Passionate about delivering commercial software products and platforms to market Deeply technical and constantly in a state of learning Able to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives Fearless in getting “hands‑on” with technology and execution Strong understanding of modern software engineering processes Deep understanding and interest in AI, cloud, and distributed systems architecture Comfortable with ambiguity with a drive for clarity Strong negotiation and influencing skills. Experience in managing change effectively. A track record of leading teams successfully. What we look for We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr

Required Skills & Experience -10+ years' experience as an IT PM - 3+ recent years of experience working on application development projects -Recent experience using Jira -Strong recent Agile experience Job Description Insight Global is looking for an IT PM to sit onsite in Tarrytown, NY for a large pharmaceutical client 3x/ week and 2 days remote. This PM will be joining the Research IT team and will be working on projects within Animal Genetics & Model Development and research and Preclinical Development. The first 4-6 months will be spent on a critical project (only working on this project initially) to support Animal Genetics and then they will move over to Research and Preclinical Development. This PM will be working with 3 other PMs on this project. They will be partnering with scientific business analysts as well as scientists who work on gene modeling for mice to get a certain gene composition. This PM will be supporting them with PM duties and does not need much pharma knowledge. This role will work to support the scientists on what they need from an IT perspective to help them do their job more efficiently. This candidate will be responsible for driving the project schedule, scope, budget as well as look ahead and catch potential issues/ risks.