Information technology manager jobs in New York

- 1,735 jobs

IT Support Lead / Manager - IT Services
Garrison Associates LLC
Information technology manager job in New York, NY
Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This is an in office position located in midtown Manhattan very close to all major transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. About the Position Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees. Key Relationships Reports to: AVP, IT Services Delivery Manager Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure. Key Partners: Global IT support teams, third-party vendors, and service providers Key Responsibilities Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards. Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer. Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery. Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments. Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware. Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD. Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support. Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement. Oversee hardware lifecycle management and automation, ensuring device and data security and integrity. Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting. Maintain vendor and supplier relationships to support operational efficiency and compliance. Enforce IT policies and ensure global teams adhere to standards and compliance requirements. Research emerging technologies and recommend solutions to enhance service delivery. Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development. Analyze support trends and team performance to identify improvement opportunities. Conduct system health checks and reporting, proactively addressing monitoring gaps. Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions. Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team. Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution. Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed. Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks. Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes. Participate in disaster recovery planning, testing, and execution. Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows. Mentor and coach global team members. Candidate Qualifications: Required: 5+ years of experience in a technical support or helpdesk environment. Proficiency in supporting Windows and Mac OS X operating systems. Experience with Mac device deployment, management, and security compliance. Familiarity with Microsoft365, Active Directory, and basic networking concepts. Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management. Strong communication and customer service skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus. Preferred: Bachelor's or higher, with specialized training. Build management skills. ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk). Exposure to mobile device management (MDM) platforms. Deep understanding with Apple Business Essentials and MS Intune integration/platform support. Experienced scripting knowledge (e.g., PowerShell)
$100k-143k yearly est. 3d ago
Information Technology Operations Manager
Eastman Kodak Company 4.5
Information technology manager job in Rochester, NY
The End User Computing Manager/IT Manager is responsible for providing exceptional end-user experience and driving operational efficiencies while staying current with technology and security best practices. This is a fully onsite role in Rochester, New York. You will lead an end user computing team and will be responsible for team performance by providing leadership, oversight, mentoring, and supervision for the team. Your team will provide services related to help desk services, laptop / desktop provisioning (installation, configuration and support for Windows operating systems), onboarding / leaver support, and knowledge management with accountability to end user computing performance. Work will be both project and maintenance related so the ability to prioritize team member tasks is essential. Project management capabilities and detailed technical knowledge are essential to success in this role. You should have experience with Windows OS and related desktop technologies and with day-to-day management in a service desk environment. You will work closely with other IT and business functions and will communicate and coordinate across those functions. As a supervisor, you perform all typical work such as hiring, supervising, work allocation, career, and skills development. ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES: •Deliver and support end user computing laptops and desktops 40% •Provide exceptional end user service and help desk support 30% •Securely automate end user computer processes 10% •Coordinate work with other IT and business functions 10% •Mentor, manage and coach IT professionals to create productive, high-performance teams 10% REQUIRED SKILLS/KNOWLEDGE: •Bachelor's degree in Computer/Information Science or related, technical discipline required. •Minimum of 10 years experience in Windows OS and Windows application management •Minimum of 10 years experience in IT technology and business process management •5 years minimum supervisory management and change leadership experience •5 years minimum program and project management WORKING RELATIONSHIPS: Reports to Director Internal Contacts: Executive leadership team, functional business stakeholders External Contacts: Software and technology vendors, peer groups
$107k-133k yearly est. 3d ago
Information Technology Manager
TSA Financial LLC
Information technology manager job in New York, NY
TSA Financial LLC (TSAF), a U.S. broker-dealer affiliate of Toss Securities, recognized as one of the fastest growing brokerages in Korea and a leading firm in overseas stock commission revenue, has recently opened its New York office as part of Toss's global expansion. Toss is widely regarded as one of Korea's most innovative fintech brands, and TSAF is actively building its U.S. trading operations under FINRA regulation. We are seeking experienced IT Manager to join our growing team. This role offers an exciting opportunity to contribute to the expansion of a dynamic brokerage firm while advancing your career in the U.S. financial markets. Key Responsibilities Manage and operate company wide IT infrastructure including email systems, PCs, servers, networks, and VDI Implement and maintain firewall policies, VPNs, and wireless network environments Evaluate and introduce IT solutions and tools that improve reliability, security, and business productivity Ensuring all systems used for communication, storage, and backup meet SEC and FINRA requirements Provide day to day IT support for employees, troubleshooting issues with devices (PCs, monitors, printers, etc.) and software Manage IT hardware and software assets, licenses, and procurement Deliver smooth IT setup for new hires and offboarding processes for departing employees Manage user accounts and permissions across SaaS platforms (Google Workspace, Office 365, Slack, JIRA, etc.) Establish and enforce IT security policies and procedures to ensure secure access and compliance Monitor risks and proactively mitigate vulnerabilities in systems and networks Manage relationships with IT vendors and external service providers Lead IT related projects including infrastructure upgrades, SaaS rollouts, and process automation Collaborate with compliance department during regulatory audits or cybersecurity examinations Qualifications 5-7 years of IT operations experience across infrastructure and end-user support Proficiency with Windows and Mac environments, server and network management Experience in a FINRA-regulated or other financial institution a plus. Experience with SaaS platforms (Google Workspace, Office 365, Slack, Jira, etc.) Hands-on expertise in firewall, VPN, and wireless network setup and administration Strong troubleshooting and problem-solving skills Excellent communication and interpersonal abilities; capable of supporting employees at all levels Bachelor's degree in computer science, Information Technology, or related field Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, CCNA) preferred Proficiency in the Korean language preferred Equal Opportunity Employer TSA Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
$107k-154k yearly est. 3d ago
Information Technology Manager
Adaptec Solutions
Information technology manager job in Rochester, NY
IT Manager Employment Type: Full time Compensation: $106,000 - $136,500 Travel: Occasional travel between Rochester and Painted Post facilities is required Manages Others: Yes, two direct reports: Data Analyst, Salesforce System Administrator Education: 4-year degree in IT or related field is preferred; will consider candidates without a 4 year degree with at least 9 years of experience in a similar role. Experience: 5+ years of experience in IT service management or support, with a track record of dependable execution. 3+ years working with IT security tools or responding to security needs. About This Opportunity: Adaptec is looking for an IT Manager who loves rolling up their sleeves, creating structure where it's needed, and improving processes that make life easier for a 200-person workforce. If you're the type who gets satisfaction from tightening up systems, and delivering consistent, reliable support, this is absolutely your lane. This role is perfect for someone who thrives in a smaller company, values the ability to make an impact and follow-through, and wants the chance to grow into a future Director-level role. What You'll Do: IT Operations & Daily Support Manage incident and service requests with timely, predictable resolution. Troubleshoot PCs, laptops, mobile devices, and printers with a customer-first mindset. Support local users at both Rochester and Painted Post locations. Coordinate onsite vendor support and ensure onsite expectations are consistent week-to-week. Build simple, trusted KPIs and SLAs so performance and responsiveness are clear. Systems Administration Administer Microsoft 365, Entra ID, Exchange Online, and Teams. Maintain user accounts, permissions, access controls, and updates. Strengthen access management and implement improvements that reduce future issues. Cybersecurity Monitor and respond to cyber incidents in partnership with our external security team. Improve cyber hygiene through training, reminders, and consistent follow-through. Track findings to closure and help keep the environment secure and predictable. Asset & Cost Management Oversee the lifecycle of hardware, software, licensing, and subscriptions. Maintain accurate, reliable inventory and device tracking, including wipe readiness for lost devices. Build and manage budgets, forecast needs, and provide cost transparency as the function matures. Onboarding & Offboarding Deliver a clean, consistent setup experience for new employees. Standardized device builds, access templates, and process checklists. Streamline onboarding/offboarding workflows until they feel crisp, repeatable, and drama-free. Ensure offboarding access removal, equipment return, and data protections are tightened and reliable. Environment & Process Improvement Bring order, clarity, and structure to the IT environment so employees feel supported and equipped. Improve mobile device tracking, access consistency, and process documentation. Build predictable onsite support expectations across both locations. What You Bring: Required 5+ years of experience in IT service management or support, with a track record of dependable execution. 3+ years working with IT security tools or responding to security needs. Strong troubleshooting skills and steady, customer-focused communication. Solid hands-on experience administering Microsoft 365, Entra ID, Exchange Online, and Teams. Experience managing hardware, software, and subscription budgets. Experience maintaining asset inventories and device lifecycles. Ability to create structure, build simple processes, and improve consistency across the IT environment. Comfortable working independently, prioritizing work, and operating without layers of corporate infrastructure. Preferred Bachelor's degree in IT, Computer Science, or related field. CompTIA or Microsoft certifications. Experience with Intune or MDM tools. Someone who values reliability, organization, follow-through, and helping people feel supported through stable systems. In compliance with pay transparency requirements, the wage range for this role is $106,000 - $136,500/yr . The rate range provided is a general guideline. When extending an offer, Adaptec Solutions considers factors including, but not limited to experience and geographic location. Adaptec Solutions also offers a variety of benefits including generous paid time off (PTO), 11 paid company holidays including your birthday, generous health plans, dental and vision insurance, HSA/FSA accounts, generous 401(k) match and immediate vesting, short-term/long term disability coverage and basic life/AD&D insurance and education assistance. Adaptec Solutions, LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$106k-136.5k yearly 3d ago
Technical Support Manager
Audiosavings.com
Information technology manager job in Inwood, NY
Audiosavings is an industry-leading online retailer specializing in high-quality audio equipment across multiple categories. With a strong presence in the e-commerce space, we serve a diverse customer base ranging from casual listeners to professional DJs and audio engineers. Our mission is to deliver premium sound solutions with unmatched value and speed, supported by a dedicated and knowledgeable team. Our extensive product portfolio includes: · Car Audio: Amplifiers, speakers, subwoofers, and more · Marine Audio: Weatherproof speakers, amplifiers, wired systems, and receivers · Pro Audio & DJ Equipment: PA speakers, amplifiers, lighting systems, microphones, and protective cases · Recording Equipment: Studio monitors, audio interfaces, mixers, headphones, and microphones · Lighting: Stage Lighting, DJ Lighting and FX Lighting We continue to grow rapidly and innovate within the audio space, making this an exciting time to join our team. Key Responsibilities Lead and supervise a team of customer and technical support agents; oversee scheduling, coaching, performance reviews, and daily operations Serve as primary point of escalation for complex technical inquiries or dissatisfied customers Directly report to the CEO and provide regular updates on team performance, customer trends, and opportunities for improvement Set and track KPIs (e.g., response time, CSAT, first-contact resolution) and implement strategies to meet and exceed targets Create and lead training programs for onboarding and continuous team development, especially around audio equipment troubleshooting and e-commerce systems Regularly analyze Zendesk metrics to identify trends, inform hiring needs, and prioritize process improvements Oversee the creation and maintenance of internal knowledge base articles and customer-facing FAQs Partner with warehouse, tech, and returns teams to streamline cross-departmental issue resolution Contribute to long-term strategy planning, system upgrades, and organizational scaling Ideal Candidate Profile 3-5+ years of customer service or technical support experience, with 1-2+ years in a leadership or supervisory capacity Proven experience running Zendesk (or equivalent platform) as a system admin or power user Strong knowledge of car audio, live sound, DJ, or recording equipment E-commerce experience preferred, especially in high-volume order environments Clear, confident communicator with excellent interpersonal skills Strong organizational and multitasking capabilities Track record of identifying and implementing process improvements Experience managing remote teams is a plus Self-starter with the ability to thrive in a fast-paced, entrepreneurial setting Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Inwood, NY 11096 (Required) Ability to Relocate: Inwood, NY 11096: Relocate before starting work (Preferred) Work Location: In person
$90k-124k yearly est. 5d ago
Field CTO for Next OpenAI-Caliber, Cutting-Edge AI Company (ex-Microsoft, DeepMind, Google, Salesforce, Stanford, CMU, Duke, IIT)
Stealth Startup 3.7
Information technology manager job in New York, NY
We're hiring a Elite top 0.01% technical leader to join our stealth-mode AI startup on a mission to build the next $100B+ AI company. This is your moment to operate at the forefront of innovation, moving faster than Frontier AI giants-with full autonomy, velocity, and impact. About Us We are a US-based stealth AI company (HQ in NYC & SF/Palo Alto), founded by the former Head of AI Products at Microsoft, with a team that includes: Deep technical DNA: Stanford MS, CMU PhD, Stanford undergrad, Duke, IITs etc. Experience across DeepMind, Google, Microsoft, Salesforce with multiple unicorn exits including recent $700M+ AI exit Advisors include: Founding team at Google, Former CXO at Verizon (reporting to CEO), Founding CXO of the world's largest startup accelerator etc. Early investors: leaders from Microsoft, Google, Amazon, Salesforce, Fortune 15 etc. We're building a new category of AI-native systems already being piloted with prominent enterprise customers with significant interest from both top-tier VCs and Fortune 500 transaction teams What You'll Do Architect cutting-edge AI systems from first principles Build at groundbreaking speed-from prototype to real-world deployments Engage directly with enterprise design partners, translating feedback into breakthrough product features Collaborate cross-functionally with product, GTM, and strategic advisors to shape the company's technical and commercial trajectory Who You Are PhD, MS, or Undergrad from Stanford, MIT, CMU, IIT-B/D/K, or equivalent Strong foundation in Computer Science, AI/ML, Compound AI systems, distributed systems, AI Agents, advance Reasoning models etc. Experience at Frontier AI labs or elite engineering orgs (e.g., OpenAI, Anthropic, Google, DeepMind, Microsoft, , Salesforce, AI Unicorns etc.) Clear communicator and strategic thinker who thrives in high-agency, zero-to-one environments Title flexibility: Field CTO, VP Engineering, or Co-Founder track You will be a core leader shaping one of the most ambitious AI companies of this decade 📍 Location NYC or SF / Palo Alto preferred (Open to other locations for exceptional talent) Why Now? As the world accelerates toward AGI, this is your chance to: Be at the forefront of innovation Build foundational AI with first-mover advantage Help create the next $100B+ AI company alongside a legendary team Warm intros preferred via shared alumni networks or mutual connections. Only apply if you're ready to build at full velocity
$171k-266k yearly est. 5d ago
Desktop Support / IT Support Technician
Divihn Integration Inc.
Information technology manager job in Painted Post, NY
Duration: 6 Months with possibility of extension based on demand Schedule: Monday -Friday, 8am - 5pm, some flexibility may be required Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. The role may require some light travel as needed for event support and/or remote sites with customers needing assistance. No Relocation candidates considered for now Description: Position: Corporate Field Services Technician The PC support technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented process Role Overview • The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). • The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. • Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. • ServiceNow for Incident Management or any other similar tool experience (ticket management: 50-60 tickets per month, 500-800 tickets to be closed per year). Daily Tasks (include but are not limited to) • Active Directory Administration • Limited support for corporate mobile devices • Familiarity with cloud applications (Office365, etc.) • Troubleshooting Cisco VPN connectivity • Familiarity supporting Citrix connectivity • Remote connection/utilization • Asset management skills • Edge, Google Chrome, various browser(s) support • Installation/configuration of various Adobe products • Installation/configuration of Check Point endpoint client software • Printer/driver troubleshooting & installation • ServiceNow utilization • Deployment/configuration of standard IP telephony • Hardware ordering/deployment Additional Responsibilities • Documentation (records) management • Troubleshooting software's (60-70% of work and 10-20% of hardware support work) • Knowledge base utilization • Project interaction • Customer scheduling/follow-ups • End user equipment moves (disconnect/reconnect) • Multi-team interaction and/or technical roundtable participation • Standard device imaging via USB/PXE server(s) • Smart-Hands tasks/functions outside of standard operational work • Hardware support is the maximum area of work and Network Support is the least area for work for this role • Assigning new laptops, desktops, for new joiners and then unassigning them when somebody leaves • Customer Service/Support is a Key requirement; here customer service skills will be put to Test so one must have excellent customer service quality / background • Willingness to learn and grow, attention to detail, very good/strong work ethics • At least supported few hundred users in the past as this role will involve supporting 2000 users • Technology focus on the Customer Service part - Industry background will be like strong Technology/technical background Required Skills/Experience: • 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience • Excellent problem-solving and communication skills • Proven experience in Windows OS deployment, especially Windows 11 • Basic knowledge of Command Prompt and PowerShell • Willingness to learn & grow Required Education: • Associate's degree (preferred), HS Diploma or GED Minimum Required Preferred Certifications: • CompTIA IT Fundamentals • CompTIA A+ • CompTIA Cloud+ • CompTIA Mobility+ • CompTIA Network+ • CompTIA Server+ Performance Expectations • Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. • The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. • This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. • The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). • Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. IMPORTANT Notes • The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues. • The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role. Interview Process: First Round Phone Screen, Second Round Onsite Interview
$40k-68k yearly est. 4d ago
Chief Technology Officer
Vibe Retail
Information technology manager job in New York, NY
- Hybrid available only for an exceptional candidate Compensation: Competitive salary + meaningful equity opportunity Type: Full-Time About Vibe Vibe Retail POS is one of the fastest-growing next-gen retail POS platforms in the U.S. We power modern retailers with intuitive software, real-time analytics, and seamless integrated payments. We're scaling quickly and looking for a true leader who wants to help build something iconic. The Role We're seeking a hands-on, in-person CTO who can take full ownership of Vibe's technology direction, team, and long-term technical vision. This person will: Architect for massive scale Build and manage a high-performance engineering team Oversee mission-critical releases, integrations, and system reliability Drive innovation across AI, analytics, mobility, and core POS functionality What You'll Do Technical Leadership & Architecture Own the end-to-end technical architecture for Vibe Retail POS. Upgrade and modernize the stack as needed (e.g., CI3 → modern PHP framework, microservices). Improve system speed, performance, scalability, and uptime. Team Leadership & Culture Lead and expand our engineering team in-person. Set strong engineering processes: sprint discipline, QA, documentation, release cycles. Build a culture of ownership, speed, and excellence. Mentor engineers and ensure accountability across the team. Execution & Scale Deliver features fast while maintaining reliability. Oversee staging → production workflows and ensure real-time production stability. Build infrastructure for thousands of merchants and high transaction volume. Manage DevOps, deployments, and CI/CD pipelines. Cross-Functional Leadership Work directly with the CEO to translate vision into execution. Collaborate with operations, onboarding, sales, and support teams. Communicate timelines, risks, and prioritization clearly and frequently. Ownership Mindset Treat Vibe as if it's your own company. Make high-quality decisions that balance speed and long-term scalability. Create a technical foundation that supports aggressive growth. Required Experience Technical 8+ years software engineering experience; 3+ years in a senior technical leadership role. Strong experience with: PHP (CodeIgniter 3 highly preferred) MySQL 8 Docker / Docker Swarm JavaScript / jQuery / Bootstrap Experience scaling SaaS products. Deep knowledge of integrations, webhooks, API architecture, microservices, and distributed systems. Strong DevOps & cloud infrastructure experience. Bonus: AI integrations, mobile app development, payments/fintech background. Leadership Proven ability to build and lead engineering teams in person. Clear communicator with excellent organization and prioritization skills. Experience scaling a product from early stage to enterprise-level volume. Why This Role Is Special You will own the entire technology vision of a rapidly growing POS software company. You will work directly with a founder who moves fast and wants to scale aggressively. You'll build a large engineering organization around you. You will shape the future of a product competing with major retail POS systems. And most importantly: You'll have a real equity stake and a long-term leadership seat. Compensation & Equity Competitive salary Performance bonuses Meaningful equity package for the right candidate Leadership role with long-term career upside How to Apply Send your resume and a short message about why you're a fit to: ********************** -In-person required (NY area) -Hybrid only considered for exceptional candidates
$142k-230k yearly est. 4d ago
Director of Information Technology
Oakridge Staffing
Information technology manager job in New York, NY
Global retailer (based in NYC) is looking for a Director of IT. As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership. Qualifications Education: Bachelor's degree preferred Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers. Technical skills / abilities: Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls. Personal skills Excellent written and verbal communication skills. Strong problem-solving skills and working knowledge of project management tasks. Ability to work in a diverse, dynamic environment and effectively collaborate across teams. Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
$114k-165k yearly est. 4d ago
Director of Information Technology
de-Yan
Information technology manager job in New York, NY
ABOUT THE ROLE We're looking for an experienced IT Director to lead our technology function and support our fast-moving, multidisciplinary teams across multiple global locations. You will ensure our studio's infrastructure, systems, and tools are robust, secure, and optimized to help our teams deliver exceptional work-from concept through production and installation. We are a 150-person global creative studio bringing together designers, strategists, technologists, innovators, and production teams across several markets. Our work spans brand experiences, retail environments, digital innovation, immersive installations, and integrated campaigns for world-class clients. KEY RESPONSIBILITIES IT Strategy, Infrastructure & Operations Develop, present, and execute the company's IT strategy in alignment with business goals. Design, maintain, and scale a high-availability, fault-tolerant IT infrastructure across offices and remote teams. Ensure stable and uninterrupted operation of IT systems, networks, telecommunications, and cloud services. Oversee deployment, monitoring, and optimization of infrastructure components including servers, virtualization environments, storage, and backup systems. Implement and maintain cybersecurity policies, access control, endpoint protection, and internal/external perimeter security. IT Support & Cross-Functional Collaboration Lead service delivery and technical support for on-site and remote staff, ensuring prompt, high-quality resolution of issues. Support creative and production teams with software/hardware troubleshooting (Adobe CC, Cinema 4D, Figma, render engines, color/calibration workflows, etc.). Provide technical support during shoots, installations, events, and client presentations, including AV equipment setup (cameras, mixers, microphones). Manage relationships with external IT vendors, managed service providers, and SaaS platforms. Systems Administration & Business Process Automation Oversee corporate services such as Help Desk, Active Directory, email systems, file storage, VPN, Wi-Fi, backup protocols, and secure asset management workflows. Deploy and maintain monitoring systems to ensure uptime and detect issues proactively. Lead or support IT initiatives that automate business processes and improve operational efficiency. Prepare and maintain documentation: technical specs, SOPs, internal policies, workflows, and user guides. IT Budgeting & Asset Management Own the IT budget, forecasting, procurement, licensing, and vendor negotiations. Monitor software licensing compliance and ensure timely renewals. Manage purchasing and lifecycle of hardware, workstations, render nodes, networking equipment, and peripherals. REQUIREMENTS 5+ years of IT leadership or management experience (IT Manager, IT Director, Engineering Manager, or similar). Strong experience building and maintaining resilient, distributed IT environments. Successful track record of executing IT projects end-to-end. Experience running or supporting creative/media production environments is a major plus. Excellent understanding of:, Windows & mac OS administration, AD, DNS, DHCP, GPO, VPN, VLANs, DFS Monitoring, backup, failover, and storage systems Cybersecurity fundamentals Experience with virtualization and on-prem/cloud infrastructure (VMware, iSCSI/SAN, Serverless workflows). Hands-on exposure to AWS (EC2, S3, DNS/Route 53, data sync, Lambda) preferred. Familiarity with multimedia production workflows and high-performance workstations (render farms, GPU systems). Understanding of color-managed pipelines and display calibration is a plus. Strong organizational and communication skills; able to explain technical concepts to non-technical teams. Ability to thrive in a fast-paced, deadline-driven creative environment. Tools & Technologies (Bonus Skills) Active Directory, GPO, DNS/DHCP, DFS PowerShell, bash scripting, Python scripting VMware, SAN/iSCS Kerio Control/Connect or similar AWS (EC2, S3, Lambda, Route 53, data transfer tooling) AV equipment: mixers, microphones, cameras, streaming/webinar setups Understanding of multimedia production workflows (motion design, 3D, VFX, broadcast systems)
$114k-165k yearly est. 1d ago
IT Infrastructure & Security Manager
The Talent Source Inc.
Information technology manager job in New York, NY
IT Infrastructure & Security Manager | Hybrid, New York City High-Growth PE-Backed Consumer Brand Portfolio Are you ready to take the next step in your IT leadership career with a fast-growing private equity-backed company transforming the active lifestyle and nutrition space? We're seeking an experienced IT Infrastructure & Security Manager to lead the design, implementation, and optimization of a modern, secure technology environment across both operational and corporate systems. This hybrid role offers the opportunity to shape the company's technology backbone as it scales nationally and internationally. About the Role As the IT Infrastructure & Security Manager, you will be responsible for ensuring the performance, scalability, and cybersecurity of enterprise and plant-level systems. You will partner with cross-functional teams from manufacturing and operations to finance and corporate functions to align infrastructure strategy with business growth goals. Key Responsibilities Lead the design, deployment, and maintenance of IT infrastructure across servers, storage, virtualization, and cloud environments. Manage and optimize network systems including LAN, WAN, VPN, and wireless networks. Oversee backups, disaster recovery, and business continuity planning. Provide leadership to a growing infrastructure and network engineering team. Implement secure remote access solutions for OT environments such as VPNs, jump servers, and role-based access controls. Drive network segmentation, risk assessments, and regulatory compliance efforts. Collaborate with automation engineers and plant operators to align IT and OT integration. Ensure robust cybersecurity architecture across all environments, including firewalls, intrusion detection systems, and endpoint protection. Monitor system and network performance, proactively identifying areas for improvement. What You Bring 7+ years of experience in IT infrastructure and network management. Strong technical expertise with Cisco, Meraki, or similar technologies. Proven experience leading IT teams in fast-paced or manufacturing environments. Deep understanding of networking, virtualization, and cybersecurity best practices. Excellent communication and cross-functional collaboration skills. Hands-on experience managing both IT and OT security. Preferred Certifications: Cisco Certified Network Professional (CCNP) Microsoft Certified: Azure Administrator Associate ITIL Foundation Certification Why Join This is an exceptional hybrid career growth opportunity for a technology leader eager to make an impact in a high-growth, private-equity-backed environment. You will play a critical role in modernizing systems, driving digital transformation, and supporting the company's mission to empower active lifestyles through innovation. Location: Hybrid, New York City Employment Type: Full-Time, Permanent Eligibility: Candidates must be authorized to work in the United States without the need for current or future sponsorship.
$109k-146k yearly est. 3d ago
Legal System Engineering Manager
Stand 8 Technology Consulting
Information technology manager job in New York, NY
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India We are seeking an accomplished Legal System Engineering Team Lead to oversee and scale the infrastructure supporting a suite of enterprise legal applications. This position is centered on systems engineering and integration, rather than application development, and will play a critical role in consolidating legacy and SaaS platforms into a cohesive, secure, and high-performing environment. The successful candidate will combine technical leadership, strategic thinking, and hands-on engineering expertise to ensure system reliability, integration efficiency, and alignment with organizational objectives. Key Responsibilities Manage the full lifecycle of multiple legal SaaS platforms (including Diligent, Briteflag, Anaqua, and Case IQ). Design, develop, and maintain API integrations and Single Sign-On (SSO) configurations across systems. Oversee system performance monitoring and reporting, utilizing tools such as Datadog or equivalent. Lead and mentor a distributed team of system engineers, providing guidance on best practices and technical direction. Collaborate with internal stakeholders and vendors to assess, document, and improve data architecture and interoperability. Execute strategic roadmaps and drive the successful migration and integration of legacy and SaaS systems. Manage vendor relationships and ensure adherence to operational, security, and compliance standards. Qualifications Extensive experience in systems engineering, infrastructure management, and API integration. Strong understanding of DevOps and Site Reliability Engineering (SRE) principles. Proven ability to analyze and map data architectures and system dependencies. Demonstrated success in managing complex integrations across SaaS and on-premises environments. Track record of technical team leadership, mentoring, and cross-functional collaboration. Experience with legal technology systems preferred, but not required. Exceptional analytical, communication, and problem-solving abilities. Benefits Medical coverage and Health Savings Account (HSA) through Anthem Dental/Vision/Various Ancillary coverages through Unum 401(k) retirement savings plan Paid-time-off options Company-paid Employee Assistance Program (EAP) Discount programs through ADP WorkforceNow Additional Details The base range for this contract position is $70-$80 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered About Us STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ************** and reach out today to explore opportunities to grow together! By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
$70-80 hourly 1d ago
IT Operations Lead- Incident Management
Bayforce 4.4
Information technology manager job in Buffalo, NY
**NO 3rd Parties or Sponsorship! Role Title- IT Operations Lead- Incident Management Duration- 12+ months Role Description: The IT Operations Lead is responsible for planning and orchestrating releases across environments, safeguarding production stability, and driving continuous improvement through disciplined Incident and Problem Management. This role partners closely with Test Management, Change Management/Comms, Governance, and Service Management to deliver reliable outcomes for strategic portfolios and regulatory commitments. Key Responsibilities Release Management Own the release calendar, scope, and readiness criteria across dev, test, UAT, and production environments. Chair Scoping and Go/No-Go Tollgate meetings; ensure controls, sign offs, and rollback plans are in place. Coordinate deployments with engineering, QA, business SMEs, and Change Management; align with governance and risk requirements. Maintain deployment runbooks, environment plans, and dependency maps; drive automation and CI/CD best practices. Track release outcomes (defect leakage, change failure rate, MTTR, deployment frequency) and report to leadership. Incident Management Lead major incident response (P1/P2): mobilize resolvers, manage comms, and restore service quickly. Operate the incident command process war room facilitation, real-time decisioning, stakeholder updates, and post-restoration verification. Ensure high-quality incident records, accurate impact/time-to-recover metrics, and effective business communication. Problem Management Drive root cause analysis (RCA) and corrective actions (CA) for recurring issues. Maintain the Known Error Database (KEDB) and trend analysis; proactively eliminate failure modes and reduce risk. Partner with engineering and testing to prioritize fix-forward items and embed learnings into release plans. Governance, Controls & Compliance Align releases and service restoration activities with SOX/GLBA, auditability standards, and internal governance. Ensure adherence to Change Management policies, risk assessments, and production deployment controls. Provide quarterly control attestations and evidence for audits. Stakeholder Engagement & Communication Serve as the single point of contact for portfolio leaders on release readiness and service stability. Draft executive-ready communications (pre-release advisories, outage notifications, post-incident reports). Build transparent, trust-based relationships with Finance, Operations, PMO, and vendor partners. Requirements: Bachelor's degree in Information Systems, Computer Science, Engineering, or equivalent experience. ITIL 4 (Managing Professional or Strategic Leader). DevOps certifications (e.g., DASA, DevOps Institute) or SRE training. Project/program certifications (PMP, SAFe, Scrum) are a plus. Key Performance Indicators (KPIs) Change Failure Rate, Change Related Defects and Incidents. Time-to-Respond, Time-to-Restore, Recurring Incidents. % of releases with complete controls & evidence; audit findings remediated on time. Stakeholder satisfaction scores and communication effectiveness. Tools & Technologies ITSM: ServiceNow, JIRA Service Management CI/CD: GitHub Actions Reporting: PowerBI Documentation & collaboration: Microsoft Teams, SharePoint, Confluence What Success Looks Like (First 6-12 Months) A predictable, well-governed release cadence with clear readiness criteria. Faster restoration through a major incident playbook and trained responders. Fewer repeat incidents due to actionable RCA/CA and KEDB adoption. Automation of deployment and evidence capture for audit-ready releases. Clear, proactive communications that build stakeholder confidence.
$89k-115k yearly est. 2d ago
Information Technology Project Manager
Pure Talent Consulting
Information technology manager job in Syracuse, NY
The IT Project Manager is responsible for managing and delivering application, operations and/or business projects. Responsibilities Plans, directs, and coordinates a matrixed teams activities to manage and implement approved scope from business case through project close-out Plans, schedules, monitors, and reports on activities related to the project Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks Monitors and controls project scope, requirements and change management needs Identifies the appropriate blend of talent and resources to meet project needs and requirements Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards Monitors and reports on the progress of the resolution of high impact problems according to established standards. Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues Establishes appropriate metrics for measuring key project criteria Maintains currency on emerging technologies and project management techniques Monitors and evaluates quality of performance and product from all work within scope of responsibility Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use Directly negotiates with and functions as a liaison between functional partners, users, and suppliers Acts professionally at all times Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups Coaches and counsels members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan Mentors new Project Managers on methodology, processes, organizational structure, etc Assists with coordination of the workload of several Level I and Contract PMs on larger projects requiring multiple PMs and teams Works with various groups across the organization to define the scope of a particular project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage Contributes suggestions and works independently to implement changes to project management methodology and processes; gains consensus amongst various groups to accept the changes Qualifications Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of bachelors) Eight years related work experience PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification Required Skills Demonstrated experience in multiple project methodologies - waterfall, agile, SDLC, etc Experience in drafting both internal and external communications to convey project findings and status Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations Knowledge and experience working in information technology, healthcare, health insurance and/or similar industry Demonstrated leadership skills Demonstrated skills in developing and achieving project scope, costs, and planning Demonstrated skills in forming and fostering high performance, cross-functional teams Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. A writing sample is required with application submission Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level Experience with Quality principles and tools. Demonstrated problem solving skills Very strong analytical and business process development skills Demonstrated competence in project leadership tasks Ability to maintain poise and composure under pressure and in difficult situations
$83k-118k yearly est. 3d ago
Technical Program Manager
Intersources Inc.
Information technology manager job in New York, NY
7+ years of TPM experience in infrastructure or cybersecurity programs Deep familiarity with IAM concepts including RBAC, PAM, MFA, non-human identities, and access governance Strong command of data analytics, metrics storytelling, and dashboard creation (Power BI, Tableau, SQL, DAX) Excellent communication and stakeholder management skills Experience working under regulatory frameworks (NIST, TSA, NYS mandates) is a plus Experience with tools like SailPoint (IIQ or IDN), BeyondTrust, Duo, Azure Entra, ServiceNow Certifications : PMP, CISSP, SAFe, Six Sigma Black Belt
$87k-122k yearly est. 1d ago
IT Engineer
Samsung Ads 4.9
Information technology manager job in New York, NY
Samsung Ads focuses on enabling brands to connect with Samsung audiences across all devices. As an international company, Architects at Samsung work on big complex projects with stakeholders and teams located around the globe. Our purpose is to deliver unparalleled results for our customers. Samsung Ads uniquely transforms the advertising landscape by using comprehensive data to build the world's most intelligent connected audience platform. We deliver on Samsung Electronics' 51-year commitment to excellence through smart, easy, effective advertising solutions to make advanced video advertising work. What you will do As an IT Engineer, you will play a crucial role in ensuring the technical stability and performance of our IT systems. You will collaborate closely with various departments within Samsung Ads to deliver reliable solutions that support business functions. This role provides the opportunity to contribute to strategic IT initiatives and ensure seamless integration across departments and teams. You will work with a highly skilled team of engineers to design, implement, and maintain critical IT infrastructure and business systems. Your expertise will help ensure that we are equipped to meet our technical and business goals with efficient, scalable, and secure systems. Key Responsibilities Implement, maintain, and optimize IT infrastructure and systems that support business operations. Collaborate with internal teams to understand requirements and provide technical solutions tailored to business needs. Troubleshoot and resolve IT system issues in a timely manner, ensuring minimal disruption to operations. Monitor the performance and health of IT systems and networks, ensuring they meet internal and external standards. Contribute to the design and implementation of IT projects, from planning to execution. Ensure the security, integrity, and privacy of business data and information systems. Support the deployment of business applications, ensuring alignment with IT infrastructure. Assist in developing technical documentation, guides, and policies for internal teams. Continuously evaluate industry trends and propose new technologies and solutions to improve systems and efficiency. Participate in system upgrades and migrations, ensuring smooth transitions and minimal downtime. Required Skills And Experience A strong understanding of computer hardware, systems, operating systems, networking, and automation. Experience with IT infrastructure design, implementation, and management, including business systems and cloud technologies. Hands-on experience troubleshooting IT systems and networks in a dynamic, fast-paced environment. Strong knowledge of security protocols and best practices for ensuring system integrity and confidentiality. Proficient in managing IT projects and collaborating with cross-functional teams. Highly organized and able to manage multiple priorities and meet deadlines in a fast-moving environment. Strong communication skills and the ability to convey technical concepts to non-technical stakeholders. A solution-oriented approach to problem-solving with an eye for detail and efficiency. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent practical experience). Fluency in Korean is a plus. If you're interested in joining a growing team building an outstanding, world-class advertising organization with a relentless focus on design and customer experience, you've come to the right place! Salary Range Pay Transparency: Compensation for this role, for candidates based in New York, NY is expected to be between Base range: $140,000 ~ $160,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
$140k-160k yearly 1d ago
Information Technology Project Manager
JMS Staffing
Information technology manager job in Buffalo, NY
We are seeking an experienced Project Manager to oversee integration and digital platform projects, with a strong emphasis on implementations involving collection software platforms. The successful candidate will manage project scope, timelines, and stakeholder communication while ensuring delivery of high-quality, compliant, and scalable solutions. Key Responsibilities Lead planning and execution of integration and digital platform initiatives, including requirements gathering, scheduling, and delivery oversight while managing integrations across internal systems, third-party applications, and collection software platforms (e.g., debt collection systems, payment platforms, CRM integrations, workflow automation tools). Coordinate cross-functional teams, external vendors, and stakeholders to ensure alignment and timely execution of project objectives. Develop and maintain project documentation, including plans, status reports, risk assessments, and post-implementation reviews. Translate business needs into clear functional and technical specifications for engineering and digital platform teams. Oversee testing, validation, and quality assurance for integration and platform-related deliverables. Ensure all solutions meet required regulatory and compliance standards, particularly within collection and financial service environments. Qualifications 3-5+ years of project management experience, preferably with software integrations, digital platforms, or system implementations. Experience with collection software platforms or receivables/collections technology preferred. Strong understanding of APIs, data mapping, and integration workflows. Excellent communication, organizational, and stakeholder management skills. Proficiency with project management tools (e.g., Jira, Asana, Smartsheet). PMP, CAPM, or Agile certification is a plus.
$84k-119k yearly est. 1d ago
Information Technology Project Consultant
Beyond Talentedge
Information technology manager job in Rochester, NY
Beyond TalentEdge has a direct hire opportunity for an experienced Sr. Technology Consultant. As the Sr. Technology Consultant you will be responsible for business development, and all aspects of client management to ensure quality and value driven services that meet or exceed customer expectations. This position also provides project management and quality assurance for the design, specification, contract documents, and construction administration services for projects. Partial list of Responsibilities are below - a full job description can be provided to qualified/interested candidates: Responsibilities include, but not limited to: Manages all aspects of client marketing and sales. Meets with clients to analyze needs and makes recommendations for services needed. Determines workload forecasting and planning. Writes proposals and establishes project plan for assigned projects. Conducts site assessment to determine project scope and budgets. Develops cost estimates for assigned projects. Creates project design and specifications. Manages Bid/RFP development and administration for assigned projects. Writes project status reports. Assists with staff recruitment, as requested. Accomplishes all other duties and tasks as appropriately assigned or requested. Qualifications: AAS or BS in IT, telecom or electrical design or related field and a minimum of ten (8) years of project management and client management experience, plus ten (8) years of experience in the design of communication and/or security systems, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required. Experience in managing and/or producing designs in Revit is a required. BICSI RCDD or equivalent professional certification is a plus. PMI Project Management Certification is a plus. Must possess a valid driver's license and access to a personal, insured automobile. KNOWLEDGE, SKILLS & ABILITIES: Proficient use of standard office equipment including computers, telephones, printers, scanners, plotters. Proficient in Microsoft Office Suite, including Word, Outlook, Excel and PowerPoint, Visio. Advanced knowledge of Autodesk Revit and AutoCAD applications. Strong written and verbal communication skills. Excellent negotiation skills. Excellent public speaking skills and ability to promote the Company through public presentations. Ability to develop Requests for Proposals (drawings and specifications) for publicly bid projects. Demonstrated leadership ability including overall project management and assignment/oversight of work. Strong estimation skills. Knowledge of CSI Division 270000 and 280000 spec writing. Salary - $75,000 - $85,000 “Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”
$75k-85k yearly 3d ago
Information Technology Engineer
SISL Global
Information technology manager job in New York, NY
As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices
$84k-114k yearly est. 2d ago
Information Technology Analyst
Pride Health 4.3
Information technology manager job in New York, NY
Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
$25-28 hourly 1d ago