Information Technology Manager Jobs in New York, NY

ASSISTANT GENERAL MANAGER - MAINTENANCE AND INFORMATION TECHNOLOGY Luna Park in Coney Island, the world's most iconic amusement park, is seeking an Assistant General Manager-Maintenance and Information Technology (IT), to provide leadership, oversee strategic initiatives and operating standards and drive results across our Ride Maintenance, Facility Maintenance and IT Departments. The AGM will work in partnership with the General Manager and Assistant General Manager-Operations, to create a culture of accountability, teamwork, problem solving, and collaboration across our operations and maintenance discipline areas. We are seeking an individual who has a strong background in industrial maintenance and/or engineering, and project management experience. Career experience in the amusement park industry is preferred. Experience in the aviation industry is also a helpful background to understand the engineering dynamics of working with amusement park rides. Experience leading, managing, motivating and engaging large maintenance teams and the ability to model and instill guest-centric behaviors is critical. About us: Luna Park in Coney Island, is the largest amusement park in New York City and its most famous playground with a heritage that stretches back more than 120 years. Luna Park in Coney Island is the flagship asset of Central Amusement International Inc. (CAI), an amusement park development and management company located in NYC. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides. Luna Park in Coney Island provides New Yorkers and tourists from around the world an unforgettable seaside experience with family-friendly attractions and entertainment, shopping and dining on the scenic landmarked boardwalk, thrill rides and special events. Luna Park in Coney Island is a fun-filled world-class destination for all ages. POSITION: Assistant General Manager - Maintenance and IT LOCATION: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224 JOB RESPONSIBILITIES: Operations: Oversee Ride Maintenance, Facility Maintenance, Project Management, and Information Technology. Oversee high safety standards at all times to ensure utmost safe environment for employees and guests. Oversee mobile and fixed maintenance and IT asset use and management at the amusement park location. Coordinate contractors and sub-contractors in development projects. Establish and maintain relationships with outside vendors and services. Ensure park equipment and systems are properly maintained by the maintenance and IT staff, both from a functional and aesthetics standpoint. Actively manage the park during hours of operations, ensuring safety and operating procedures are met. Finance and Administration - with support from Headquarters: Monitor maintenance and IT expenses according to budgets. Coordinate all maintenance and IT supply and product procurement and payments. Oversee all maintenance and IT Company assets life cycle. Prepare weekly, monthly, and annual maintenance and IT budgets. Report to the General Manager summarizing progress on short-term objectives. Human Resources - with support from Headquarters: Responsible to uphold Company culture and policies at the amusement park location. Coordinate maintenance and IT recruitment, training, and career development. Liaison with local stakeholders to build mutually beneficial talent/employment pool. Coordinate employment and compliance to regulatory concerns. Coordinate preparation of annual maintenance and IT personnel budgets. Prepare staff schedules according to operational hours and maintenance and IT planning. Evaluate all permanent maintenance and IT staff on a bi-monthly basis and reward or take disciplinary action accordingly to ensure growth and development culture to continuously increase standards. Develop school of maintenance and IT to ensure excellent results and balance labor market constraints given by New York City cost of living. Sales and Marketing - with support from Headquarters: Support Sales and Marketing strategy and advertising opportunities. Support media, PR events and promotional activations. Support branding and creative consistency. Support the promotion and marketing of the amusement park, attractions and special events. Connect with local businesses, schools, and other community groups to increase awareness. Strategic: Provide proactive and accountable leadership to the amusement park location in accordance with the Company vision. Achieve the business objectives and revenue goals set out for the amusement park location through innovative maintenance and IT management and planning. Key participant in the development of the annual business plans, annual budgets, and the long-term strategic plan, including the capital planning process. Foster solid relationships with local stakeholders. Optimize resources to achieve growth and sustainability objectives. Coordinate project management of new developments with Headquarters. Initiates steps and leads loss prevention efforts while ensuring company standards are upheld. Limit liability in guest related incidents by responding to and documenting incidents including timely communications to our insurance carriers. Routinely inspect amusement park for safety compliance, safety training and proper stocking of first aid equipment and station. Ensure all amusement park spaces and attractions are maintained regarding cleanliness standards and in compliance with safety guidelines. Ensure compliance with all federal, state, and local requirements related to employees and park operations (permits, licenses, certifications, OSHA training.) Coordinate with HQ all outside services including construction maintenance, facility maintenance, projects and IT. Support the extension calendar of operations to ensure more revenue- generating days. Conduct research and benchmarking in the amusement park industry. Perform other duties and assist in all other critical needs of the Company as assigned. PERSONAL ATTRIBUTES: Motivate, guide, and build a team who understands common goals. Understand how to manage cross-functional teams and hold all levels accountable. Embody the heart of maintenance and IT, and the mindset to successfully run the operations of an iconic amusement park. Hands-on, adaptable manager able to handle pressure and pivot when needed. Interpret information and proactively identify and solve problems with unquestionable integrity and good independent judgment. Effectively communicate with good written and oral reporting skills and excellent interpersonal skills with people at all levels of the organization. Enthusiasm, energy, integrity, and positive attitude. Teamwork, continuous improvement, and process-based culture. COMPENSATION: Salary range: $140,000 - $160,000

IT Manager Compensation: $140k-$170k with bonus opportunity and long-term incentive units Type: Direct-Hire / Permanent Introduction Are you a seasoned IT professional with a passion for innovation and a track record of building robust IT systems? We're looking for an IT Manager to lead and transform the technological landscape of our organization. This role offers a unique opportunity to design and implement IT infrastructure from the ground up while working closely with leadership to drive strategic growth. If you thrive in a fast-paced, high-growth environment and are excited about the challenge of building IT systems that make a meaningful impact, we want to hear from you! Overview The IT Manager will play a critical role in managing and scaling the organization's IT ecosystem. This is a hands-on leadership position where you'll oversee everything from infrastructure development to IT security, compliance, and help desk operations. You'll collaborate with leadership to develop a forward-thinking IT strategy while working in a culturally diverse environment in the heart of Flushing, NY. Key Responsibilities IT Strategy: Collaborate with leadership to develop and execute a comprehensive IT strategy aligned with business goals. Infrastructure Development: Build IT infrastructure from the ground up, including network setup, hardware procurement, and software implementation. Security & Compliance: Establish and maintain IT security protocols, ensuring HIPAA compliance and the protection of PII (personally identifiable information). Help Desk Operations: Set up and manage an efficient help desk system to support staff and address operational issues. IT Governance: Oversee IT security, including risk assessment, threat prevention, and incident response. Project Management: Handle multiple priorities with excellent project management skills, ensuring timely delivery of IT initiatives. Vendor & Budget Management: Manage IT budgets, vendor relationships, and technology procurement processes. Training & Support: Train staff on new technologies and best practices while maintaining high availability and performance of IT systems. Innovation: Stay current with technology trends and identify opportunities to enhance business operations through innovative solutions. Must-Have Qualifications Proficiency in Mandarin (written and verbal) is a plus, but not required. Fluency in English (written and verbal). 5+ years of IT management experience. Proven ability to build and implement IT systems (hardware and software). Strong understanding of the Microsoft stack. Knowledge of HIPAA compliance and experience handling sensitive data (PII). Familiarity with network operations (routers, switches). Expertise in IT security protocols and best practices. Strong leadership and communication skills; people management experience is preferred. Ability to set up and manage help desk operations. Preferred Skills Fluency in Mandarin (written and verbal). Experience in the healthcare industry or a related field. Work Arrangement Details On-Site Expectations: Candidates who can commute to Flushing, NY, three days per week are strongly preferred. Language Requirements: Communication in the office is primarily in English, and most staff members are bilingual. While a few team members may prefer to communicate in Mandarin, coworkers are available to assist with translation if needed. Flexibility for Bilingual Candidates: For bilingual Mandarin-speaking candidates unable to commute to Flushing regularly, we are open to candidates based anywhere on the East Coast. In this case, travel to Flushing would not be required. Role Highlights Location: Based in Flushing, NY, this role involves working in a culturally diverse environment, supporting the local Chinese community. Current IT Landscape: The organization has existing IT systems but needs significant enhancement. You'll have the opportunity to assess the current state, create a robust IT plan, and build out the infrastructure. Team Growth: While initially a standalone role, the IT Manager will be instrumental in expanding the IT team in the future. Partnership with MSP: Work with a managed service provider for Tier 1 support, handling escalations and strategic IT initiatives. This is a rare opportunity to join a high-growth organization and take full ownership of its IT landscape. If you're ready to make a significant impact and grow your career in IT management, apply now!

Core Responsibilities: Direct IG Operations services, including Data Management, Matter Mobility, and Policy oversight. Collaborate with leadership and partners to align IG strategies with Firm objectives. Shape global strategies, policies, and operational processes to ensure compliant, efficient IG services delivery. Partner with the IG Director on key strategic decisions and team management. Serve as a liaison to legal and business services stakeholders, ensuring effective technology solutions and support. IG Operations Improve and standardize IG services, processes, and best practices across global operations. Ensure adherence to security policies and address potential breaches with the Security Manager. Manage vendor relationships and assist with budgeting and resource planning for technology and staffing needs. Develop and implement strategic global IG programs meeting regulatory, ethical, privacy requirements and retention/disposal protocols. Foster compliance and user adoption through education and change management strategies. Data Management Direct and oversee all aspects of electronic data IG operations by the Data Management team, including Shared Drive management, electronic data migration, provisioning, mailbox management, and data compliance across Electronic Closing Libraries (ECBs), legal opinions, survey assessments, and Firmchargeable number global programs and projects. IG Policies Direct and oversee all aspects of IG Policies, including Firm IG Policy advice, IG metrics and reporting, and IG processes, procedures, and best practices. Liaise with the IG Counsel, including across the Firm's Records Retention Schedules and client clause support. Qualifications 10+ years experience in a role related to risk management, information governance, records management, or information experience. Experience coordinating or supervising the work of others. Exhibit commercial and business awareness information governance expertise and experience in work assignment, work product review, performance feedback delivery, goal setting, and metrics reporting. Hold an educational background in information technology, legal, compliance, information management, or records management. Have a working knowledge of regional and global privacy regulations and programs. Beneficial Qualifications: Expertise in Legal Document Management Systems (DMS), proficient in iManage Work in a legal setting is a plus Prior experience using and/or administering major eDiscovery and Legal Hold Process Management platforms, as well as Records Management solutions is a plus

As the IT Logistics & Finance Manager, your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP) and satellite logistics and finance systems. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP services to users. You will be instrumental in optimizing business processes and improving operational efficiency. Key management aspects: Lead ERP System Management. Team Leadership. Lead IT ERP Service Operations. Drive Continuous Improvement. About the Position: Duties and responsibilities include the following (other duties may be assigned): Lead ERP System Management: Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently. Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes. Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run. Ensure system stability and compliance with relevant regulations and security standards. Team Leadership: Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth. Lead IT ERP Service Operations: Ensure service excellence and seamless delivery of ERP services. Managing enhancements, new feature development, incidents, and standard change request to be delivered on time. Manage relationship with external vendors and service providers to ensure the delivery of high-quality services. Create and maintain knowledge base for internal IT (team and service desk) and end-user usage. Ensure compliance with IT policies and procedures, including data security and privacy. Drive Continuous Improvement: Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness. Stay up-to-date with emerging IT trends, technologies, and industry best practices. Proactively identify opportunities for process improvement, system optimization, and automation. What you enjoy / believe: You lead by motivating and empowering your team, fostering collaboration and an achievement-driven culture. You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery. You are excited by complex business problems and enjoy the process of finding and delivering intricate and meaningful improvement for business teams. You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders. Education & Work Experience: Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field. 10+ years of experience in TMS/ERP technical roles, including delivering IT projects/initiatives, IT system analysis, It business consultation, and/or IT solution design roles. 5+ years of experience in managing It professionals, including both internal stakeholders and external suppliers/consultants. Strong TMS/ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar), with concentration in Finance and Accounting IT. Service Management and Project Management experience including: ITIL Foundation (required). ITIL Advanced. Agile/Scrum. PMP certifications. Other IT experience (preferred): EDI/API. BI Dashboard and Reporting Solutions. CRM, Rate & Quotation Management Systems. Language Fluency: English (mandatory). Mandarin Chinese (mandatory). $150,000-$170,000 based on education and experience level.

Full Time New York, NY (3 days onsite) Primary Function: This role would be responsible for the design, implementation, and management of secure, reliable, and scalable IT infrastructure that underpins our business operations. This hands-on role involves designing, implementing, and troubleshooting infrastructure to ensure secure, reliable performance across on-premises and cloud environments while minimizing downtime and enhancing user experience. Key responsibilities include collaborating with cross-functional teams and external partners to drive infrastructure resilience, optimizing cloud costs, and fostering a user-centric approach to technology solutions. Additionally, this role leads, mentors, and develops the Infrastructure Team to achieve operational excellence and align with organizational goals. Qualifications The ability to lead a team to be successful and competent. Mentor that team to grow in knowledge and understand of both the business needs and how IT can help them to achieve them. Be able to explain complex technology issues or solutions to management and/or the business in a way that they can understand it. A thorough understanding of networking concepts and protocols, proficient in Microsoft and Linux operating systems, security controls and patch management, virtual environments (VMware), Active Directory, Group Policies, Microsoft 365, SharePoint and Intune. Knowledge of PowerShell, XML, JSON, Active Directory and Cloud Architecture. Strong knowledge of security best practices and compliance requirements. Technical understanding of vulnerabilities and how attackers can exploit vulnerabilities to compromise systems. Experience with digital certificates and disk encryption. Familiarity with containerization technologies. Understanding of user-centric infrastructure design concepts. Hands-on experience in infrastructure implementation, support and maintenance. Hands-on experience with relevant compliance and vulnerability management technologies such as Nessus, Artic Worf, Qualys and Rapid7. Strong analysis and problem-solving abilities. Technical eye for details. Solid teamwork and interpersonal skills with a customer service focus and a solid understanding of ITIL process. Highly self-motivated and able to work independently with minimal supervision. Excellent verbal and written communication skills. Able to manage multiple priorities and complex tasks in parallel. Work Experience: The ideal candidate has 10 years of experience in Information Technology Infrastructure and Operation, including supporting a distributed on-premises environment, and cloud platforms such as AWS and Azure, with 5+ years managerial experience. Experience with supporting multiple remote offices without on-site IT support staff. Familiarity with information security policies, standards, industry best practices, and frameworks (i.e. NIST). Education: Bachelor's degree in computer science or related area, or equivalent experience. MS Azure, AWS, cybersecurity and other relevant MS, CompTIA, Cisco and VMware certifications are preferred.

IT Manager- Executive/VIP Support $110-$125k base + bonus Our client, a financial services firm, is seeking an IT Manager to run their day to day IT operations, manage project work and manage VIP/Executive support. Responsibilities Manage technologies and provide administrative assistance for various systems Understand various IT troubleshooting and provide technical support Control and monitor data, network access and backup systems Negotiate and communicate with third-party software providers for new software's and troubleshooting Qualifications Bachelor's degree in computer science or relevant field 5+ years of experience in related field Experience in information technology space and solving various software and hardware problems Strong technical problem solving and communication skills Experience with Windows Server, Exchange, o365. Experience supporting iOS mobile and desktop technology

JCW is partnering with a prestigious UK-based law firm seeking to expand its Service Desk Team following a recent merger. Known for their commitment to innovation and modernization of technology, the firm is looking for a Service Desk Manager to join their NYC office. This is an on-site position, requiring attendance 5 days a week. Qualifications: Manage a help desk/service desk team. White glove support both internal and external. Tier 1 -Tier 3 support. Ability to support end users and complex issues. If this sounds like you feel free to apply!

Sr IT PMs with Financial Systems experience needed for 6 month contract durations (to start) at our Insurance industry client in NYC midtown - 3 days onsite hybrid required. Face to face interview will be required. This is for W2 rates only, no third parties. Seeking: - 5 - 10 years of Project Management experience of Global experience (LATAM, EMEA, NA) - Full project management lifecycle -Financial Systems background (Oracle EBS or SAP) o -Waterfall and/or Agile experience -PMP nice to have but not required -C-level engagement experience - 100% individual contributor within 30 days -Looking for a candidate that can ramp up immediately -Independent and proactive -Someone who will ‘roll up sleeves' -Candidate that can carry a meeting on their own What you need to have: • 5-10 years of Project Management experience • Experience of managing Finance system projects a must • Minimum experience with 5 full Project Life Cycles (preferably with MNCs) • Experience with both Waterfall and AGILE methodologies • Expertise in using Project Planning Management tool • Excellent communication skills (verbal and written) to clearly and concisely convey information to stakeholders of all levels • Strong leadership skills, ability to motivate and inspire team members to achieve project goals • Good time management skills to be able to manage your own time and time of team members to ensure project deadlines are met • Problem solving skills to be able to effectively identify and solve problems that arise during the project, including to think creatively, identify potential solutions and make informed decisions • Ability to work in fast paced dynamic environment, working independently with proactive approach to tasks Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.

PRIMARY FUNCTION: Ideal candidate must have functional and technical knowledge of Bonds and Credit market. Daily IT support of Murex application, project management and development. Interpersonal skills are required as there is constant interaction with Front office and other departments. Main Responsibilities: Develop business requirements Manage day-to-day application / user support group Lead / assist in module testing / integration effort Support firm compliance process Required Skills: Strong Functional knowledge of financial markets Knowledge of Murex, murex workflow, datamart, etradepad, simulation Strong In-depth knowledge (functional and technical) of TRACE Pre- trade workflow knowledge Knowledge of Bonds and Credit Market Knowledge of Unix platform Must have strong personality, logical and analytical skills Be detailed-oriented, a quick learner and self-starter Possess good verbal and written communication skills Must have strong organization skills Qualification: BS or higher degree in CS, MIS, EE, Mathematics or equivalent 5+ years' experience in financial market support role Experience in working with FO users

WHO WE ARE Sojitz Corporation of America (SCA) is the regional headquarters for Sojitz, a general trading company based in Tokyo, Japan. With a history dating back to 1892, Sojitz is engaged in a wide range of businesses globally, including buying, selling, importing, and exporting goods, manufacturing and selling products, providing services, and planning and coordinating projects, in Japan and overseas. Sojitz also invests in various sectors and conducts financing activities. The broad range of sectors in which Sojitz operations includes automobiles, energy, mineral resources, chemicals, foodstuff resources, agricultural and forestry resources, consumer goods, and industrial parks. Under the general direction of GM and Senior Manager, maintains high performance and integrity of communications and data systems for North/Central/South Americas and Europe by managing projects. Supports implementation of Sojitz Standard Network. This position reports to the Senior Manager, System Planning Support. ESSENTIAL FUNCTIONS INFRASTRUCTURE PROJECT COORDINATION: Accomplishes objectives by coordinating various projects with members of ISD and HQ teams. Support Senior Manager with Infrastructure projects by coordinating meetings with customers. Support designing project plans. Monitor progress and identify problems. Prepare project cost estimates. SECONDARY FUNCTIONS: Provides back-up support to the Senior Manager. Maintains professional and technical knowledge by reviewing professional publications and researching information. Support IT Security Policy implementation and training. Monitor A/R and contact customers for collections. POSITION REQUIRES INFRASTRUCTURE RELATED KNOWLEDGE AND SKILLS: Wide Area Network (WAN) Local Area Network (LAN) Microsoft environment (M365) Experience in establishing new office design. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: BS in IT/Computer or related field and/or equivalent technical or professional experience. Strong system knowledge of telecommunications, internet, e-mail, server, security, PC, MS products, printer/copier, and LAN/WAN. Basic knowledge of general accounting/bookkeeping principles. Effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Advanced customer service skills. Must possess strong analytical, negotiation and sales skills. Business travel is required, (approx. 4 months of the year).

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Empathy, Innovation, Entrepreneurship, Determination & Integrity We are seeking a dynamic and detail-oriented Project Manager to join our team. In this position you will play a pivotal role in ensuring timely execution of various technology and business initiatives, driving project success, and maintaining expectations across the organization. The ideal candidate will possess a blend of strong leadership skills, hands-on project management experience, and the ability to foster collaboration across diverse teams. Key Responsibilities: Lead and manage all IT projects, including planning, objectives, execution, monitoring, and closing, ensuring projects are delivered on time, within scope, and within budget. Engage with stakeholders to collect, understand, and define their IT requirements, analyze and translate those requirements into project plans and milestones, and create realistic schedules to manage and report progress. Collaborate with internal teams, vendors, and partners to ensure alignment and support for project objectives. Identify, assess, and mitigate project risks to minimize impact on project delivery. Proactively address issues and implement solutions. Ensure that all project deliverables meet high-quality standards and industry best practices. Maintain open and transparent communication with stakeholders at all levels. Provide regular project updates to senior leadership, including status reports, progress metrics, and performance evaluations. Maintain accurate project documentation, including plans, schedules, meeting minutes, and status reports. Champion IT documentation, ensuring meticulous records of processes and systems. Utilize Project Management software with expertise, becoming a Subject Matter Expert (SME), to create projects, manage project stages, assignments, notifications, workflows, forms, etc. and to provide guidance and training to employees. Qualifications: Bachelor's degree in Business Administration, Project Management, Computer Science, or a related field. Advanced degree or relevant certifications (e.g., PMP, PRINCE2, ITIL) preferred. Demonstrated track record in leading and delivering projects on time, within budget, and with high quality. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. Excellent verbal and written communication skills, interpersonal skills, and stakeholder management. Highly organized with exceptional attention to detail, ability to research and troubleshoot issues and produce high quality, accurate work. Robust proficiency in project management software preferably ClickUp, with a deep understanding of functionalities and capabilities to optimize project management. Innate ability to operate in a dynamic, problem-solving environment with a creative and analytical mindset. Sound understanding of technology infrastructure concepts, including networks, servers, storage, cloud computing, and cybersecurity. Previous experience in the real estate industry and knowledge of related technologies preferred. Diversity in backgrounds and experiences is key to Fairstead's growth and success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. NYC Pay range: $85,000 - $115,000

We are seeking a highly skilled IT Systems & Network Manager with a strong background in technology infrastructure, cybersecurity, and team leadership. The ideal candidate will plan, manage, and maintain network-related systems to ensure organizational efficiency, security, and scalability. This position is onsite 5 days/week in Flushing Queens. Responsibilities will include: Design, monitor, and maintain network systems (Cisco networking, firewalls, routers, UCS, and switches). Manage and optimize servers, including Windows, Linux, and VMware environments. Ensure network security through access controls, firewalls, VPNs, and intrusion detection systems. Troubleshoot and resolve network and server issues to maintain system uptime. Oversee IT inventory, hardware/software upgrades, and vendor relationships to ensure SLA compliance. Administer Microsoft Exchange 365 and manage security system technologies. Plan, implement, and monitor cybersecurity strategies to protect company assets. Collaborate across departments to execute IT projects and optimize systems. Educate employees on cybersecurity best practices and lead investigative efforts on potential breaches. Analyze performance metrics to optimize IT processes and infrastructure. Qualified applicants should have: Bachelor's degree in Computer Science or related field 5+ years of technical experience in Cisco networking, Windows Server, VMware, and Active Directory. Proven experience managing IT security systems, including firewalls and facility security technologies. Strong leadership, organizational, and problem-solving skills. Proficiency in collaborating with vendors and managing IT operations. Excellent verbal and written communication skills.

Platform IT Administrator Reports To: Vice President of Information Technology The Platform IT Administrator is responsible for maintaining and monitoring technician equipment, IT systems, and infrastructure across the New Jersey region. This role includes advanced troubleshooting, hardware and software configuration, and collaboration with Managed Service Providers (MSPs) to resolve escalated issues. The position is a direct result of company growth in the region and plays a critical role in ensuring consistent IT operations and compliance with corporate IT policies. Key Responsibilities Technician Equipment and Systems Maintain, monitor, and troubleshoot technician equipment to ensure reliability and minimal downtime. Onsite IT Support Provide hands-on IT support for platform operations, resolving hardware, software, and connectivity issues efficiently. Hardware and Software Deployment Configure, deploy, and maintain IT hardware, software, and systems to meet company standards. Collaboration with MSP Serve as the primary onsite escalation point for MSP-raised issues. Coordinate timely resolutions and document outcomes for future reference. Remote IT Support Provide remote support to shared platforms, assisting with troubleshooting, software updates, and ongoing system maintenance. Compliance and Security Ensure IT activities align with the corporate IT roadmap and policies. Address discrepancies to maintain security and consistency. Communication and Documentation Maintain clear and detailed documentation of processes, configurations, and issue resolutions. Provide timely, effective communication with team members, end users, and leadership. Position Requirements Technical Expertise Strong understanding of Windows Laptops and Windows Server environments (Active Directory, Group Policy, DNS, DHCP). Proficiency in supporting iOS devices, including configuration, deployment, and troubleshooting. Hands-on experience with local network hardware (routers, switches, firewalls, access points) and basic network diagnostics. Proficiency in Microsoft Office365 administration, including Outlook, Teams, SharePoint, OneDrive, and Exchange. Experience with backup and recovery solutions. User Support Proven ability to provide desktop and remote support for hardware, software, and connectivity issues. Strong troubleshooting and problem-solving skills, with the ability to work independently to resolve complex issues. Soft Skills Strong verbal and written communication for end-user support and team collaboration. Excellent documentation skills for IT processes, issue resolution, and systems management. Ability to prioritize tasks and work effectively under pressure. Experience Minimum of 5 years as a Help Desk Technician or System Administrator. Education Bachelor's degree in IT, relevant certifications, or equivalent work experience. Work Environment fully onsite; travel between Berkeley Heights & Princeton Remote support for shared platforms as part of a collaborative IT team. Availability outside regular business hours for escalations or urgent issues. This role provides an opportunity to support critical IT infrastructure and operations as part of the company's expanding footprint in the New Jersey region. Our client acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics. For more job opportunities, follow us at HR Pals & Recruiting Pals: My Company | LinkedIn.

The Senior Manager in charge of ERP systems, as a core member of the IT group, is responsible for the providing leadership and oversight of the ERP systems across a number of Sparc Group brands. The role will require working closely with the business to understand challenges and problems and solving them proactively. This will also necessitate program managing a number of cross system initiatives and owning them end to end. Responsibilities: • Provides strategic and functional leadership for Implementation and management of ERP Systems and its functions in a multi brand environment. • Maintains strong relationships with business and technology stakeholders and actively collaborates across all levels of the organization • Managing and Administering various ERPs across multiple brands working in a cross functional team structure to insure data consistency and integrity across systems • Works with integration and technology teams to understand mapping, ensure delivery and devise highly available solutions for the ERP systems in the landscape. • Manages project spend and deliverables insuring adherence when Project targets • Leads continuous improvement exercises to drive effectiveness and efficiency in the Application delivery • Implements, tests and designs applications insuring business needs are addressed • Provides Technical guidance, problem solving and leadership for teams Qualifications: • Must have 8-12 years of experience leading, managing and supporting ERP systems in a complex Retail environment. Having SAP experience will be a big plus. • Must have end to end functional understanding of Retail lifecycles from ideation to customer product delivery • Must have experience with ERP solutions. SAP strongly preferred. • Must have technical and functional acumen related to project delivery. • Must be highly organized, and have strong communication skills. • BS required; MS preferred. 10+ years of progressively responsible IT experience in specialty retail environments, inclusive of 5+ years in IT applications management position. • A businessperson's perspective and the ability to manage issues rather than tasks • Understanding of businesses processes and ability to map and define data requirements between multiple systems • Demonstrated professionalism, courtesy, and tact to others; and display high standards of ethical conduct • Travel may be required, based on business needs. • Adhere to regular in-office presence, including to engage in in-person team interaction, meetings and collaboration. Job duties may be performed effectively using the hybrid work program designated by the company. • Perform other duties as assigned by supervisor as the company retains the right to change duties to this position. • Must have authorization to work in the United States Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards. • Ability to maintain regular and timely attendance consistent with the ADA, FMLA and other federal, state and local standards. • Ability to remain in a stationary position for up to 8 hours per day • Ability to constantly operate a computer, other office equipment and look at a monitor for up to 8 hours per day • Ability to clearly and accurately communicate and exchange information verbally, in writing, or through other means in person, telephonically, or through virtual communication methods • Ability to reach at or below shoulder level • Ability to carry equipment, move boxes/samples, etc. SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law. We are also committed to the full inclusion of qualified individuals in the job application and interview process. Employees are expected to perform the essential functions of the position satisfactorily. In accordance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA), and applicable state disability laws, it is the policy of SPARC to provide a reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. If a reasonable accommodation is required to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.

We are seeking an individual to work with a Fortune 50 Broadcast Media & Entertainment leader located in New York, New York. As the Lab Technician, you will work closely with the Lab & Network Manager to build, maintain, and support the lab environments essential for testing across multiple platforms. In this role, you will play an integral part of the Global Quality Engineering group, support their Network & Lab operations, which provides the essential infrastructure for testing our applications. Minimum Qualifications: 3+ years of experience in a streaming testing lab or similar environment, including hardware assembly, network cabling, and device management. Proficiency in configuring network switches/routers, VPN's, setting up and testing various types of network and AV connections and understanding network security best practices. Strong background in setting up and managing AV equipment, particularly in a lab environment. Ability to diagnose and resolve hardware, network, and AV issues, with a focus on maintaining uninterrupted testing conditions. Proven ability to work well with technical leads, engineering teams, and external vendors, ensuring alignment on project needs. Ability to maintain organized records and implement best practices in equipment management and documentation. Strong attention to detail & cable management skills. Must be able to lift and moves equipment weighing up to 50 pounds. Responsibilities: Assemble, install, and maintain device racks with up to 30 test devices per rack, supporting the app across platforms. Run, test, and manage network cabling, including fiber optics, to ensure uninterrupted high bandwidth streaming and testing capabilities. Set up, configure, and troubleshoot AV equipment, including testing TVs and streaming devices, to maintain optimal testing conditions. Configure and maintain network switches to support Quality Engineers' testing requirements and ensure secure, high-speed connections across labs. Provide hands-on support to the Quality Engineering teams in using the lab infrastructure effectively, troubleshooting network issues, and ensuring uninterrupted access to remote testing tools. Maintain detailed records of equipment, configurations, and maintenance schedules. Document standard operating procedures for lab setup, network configurations, and AV system management. What's in it for you? Working for a well-known, globally leading Media and Entertainment organization Opportunity to learn and grow subject matter expertise in video and streaming media. Exposure to high-level business professionals in a variety of departments and geographic locations Opportunity to work and grow your career in a fast-paced environment.

Our esteemed client in Bergen County, New Jersey is seeing an IT Service Management Administrator to join there organization. This individual will manage and maintain the IT Service Management (ITSM) platform to ensure effective delivery of IT services. This role will guide the architectural and technical direction of the ITSM platform, aligning it with business goals and adhering to industry best practices. This role is ideal for a skilled IT professional who thrives in dynamic environments and is eager to drive improvements in IT service delivery. Key Responsibilities: Implement, Design, Administer, and Support: Serve as the technical SME for the IT Service Management Platform. Administer and maintain ITSM modules, including incident, problem, change, asset, and configuration management. Conduct requirements gathering, process design, and workflow customization. Monitor service performance, identify improvements, and implement necessary changes. Develop and manage service level agreements (SLAs) with stakeholders. Communicate technical concepts effectively to non-technical audiences. Generate reports for management and audit purposes. Provide training and ongoing support to IT staff and users. Documentation and Quality Control: Ensure compliance with ITSM best practices (e.g., ITIL). Maintain detailed documentation of ITSM processes, configurations, and runbooks. Evaluate risks during application changes and recommend solutions. Ensure documentation meets regulatory and audit requirements. Strategy and Compliance: Support the implementation of new technologies in alignment with business objectives. Ensure adherence to cybersecurity policies and regulatory requirements for access management. Identify, escalate, and remediate control gaps promptly. Other Responsibilities: Perform additional tasks as required to support organizational objectives. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum 5 years of experience in IT service management, including incident, problem, change, and configuration management. Hands-on experience with Jira Service Management, ServiceNow, or similar ITSM tools. Proficiency in scripting APIs to facilitate workflow automation and integration. In-depth knowledge of ITIL and ITSM best practices. Strong analytical, problem-solving, and interpersonal skills. Demonstrated ability to collaborate with teams, management, and business units. Broad technical and business acumen with a strong eagerness to learn. Exceptional communication skills, including the ability to convey technical information effectively. Ascendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

We are working with a leading managed service provider in New York that are dedicated to delivering IT solutions to businesses across various industries. The team is passionate about innovation, customer service, and delivering cutting-edge technology solutions. We are seeking a motivated and skilled IT Project Manager to join our dynamic team and drive the successful delivery of IT projects. Job Summary: As an IT Project Manager, you will be responsible for overseeing the planning, execution, and delivery of a wide range of IT projects for our clients. You will work closely with internal teams and clients to ensure projects are completed on time, within budget, and meet the highest quality standards. This is a critical role for managing resources, client relationships, and project risks in a fast-paced environment. Key Responsibilities: Lead and manage IT projects from inception through to completion, ensuring alignment with client goals and company objectives. Develop and maintain detailed project plans, including scope, budget, schedule, and resource allocation. Coordinate with internal teams, vendors, and stakeholders to ensure smooth project execution. Manage client expectations and maintain strong relationships to ensure project success and satisfaction. Identify and mitigate project risks and issues, providing solutions to keep projects on track. Monitor project progress, prepare status reports, and communicate updates to key stakeholders. Ensure adherence to industry best practices, company policies, and compliance standards. Foster a collaborative and productive work environment to promote successful teamwork. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. PMP (Project Management Professional) certification preferred, or equivalent project management experience. Minimum of 3-5 years of experience managing IT projects, preferably in a managed services environment. Strong understanding of IT infrastructure, cloud solutions, and enterprise technologies. Proven ability to manage multiple projects simultaneously while maintaining high-quality standards. Excellent communication and interpersonal skills, with the ability to manage relationships with both clients and internal teams. Strong problem-solving skills and attention to detail. Proficiency in project management tools (e.g., MS Project, Jira, Trello, or similar).

Join a growing nonprofit that helps underemployed New Yorkers find career opportunities in the construction industry. Building Skills NY (BSNY) is a not-for-profit that works with developers, general contractors, subcontractors, and New York City's workforce development community to link NYC residents to construction jobs. Our mission is to provide stable employment and training for NYC residents interested in construction. Position Overview The organization is looking to bring on a Project Manager who can assist the Business Services team as we grow. We are looking for a highly motivated and results-driven Project Manager to join our team. In addition to project management other responsibilities will include subcontractor outreach, client support and admin support. This is an in office position - with occasional site travel (within the five boroughs) and occasional early morning remote hours 6am-9am to support construction site hours. The Project Manager will report directly to the Director of Business Services. Responsibilities Project Management Maintain tracking system (Excel) and task management system (Asana) for 35+ construction sites *creating new spreadsheets as new sites start. Utilize Salesforce for documentation and reporting. Outreach Support to BSNY Employer Network Monitor outreach campaigns to subcontractors (email, phone and text message campaigns per site) *implementing as new sites start. Attend occasional trade meetings, developer meetings and General Contractor meetings (pitching BSNY services at in person meetings). Candidate Support Support partner candidates with interview logistics and connect to resources as necessary. Support BSNY training team candidates with resume support, interview logistics and connect to resources as necessary Support candidate on first day and connect to resources as necessary. Admin Support Schedule meetings, share agendas and send follow up emails on outcomes of meetings. Assist with completing job order forms per subcontractor. Skills and Qualifications Comfortable communicating professionally with BSNY Board Members, General Contractors, subcontractors, and BSNY program participants. Experience in project management and task management. Experience in creating templates and outreach campaigns. Experience in sales and working with small businesses is a plus. Experience working with local NYC construction companies is a plus. Experience working in not for profits and or workforce development is a plus. Excellent verbal and written communication skills. Must be well-organized and detail oriented. Ability to work well in a fast-paced environment and multi-task. Able to work well with marginalized populations including long-term unemployed community members. You are also able to work with individuals in a culturally sensitive, empathetic manner. The ability to communicate well with a diverse group of jobseeker candidates, business owners, and community partners, both orally and in writing, is essential. Flexible work schedule - must be available to answer calls/texts from clients early in the morning. Experience with Tasks Management Systems, Salesforce, Microsoft office is a plus. This is a full-time position and is in person with occasional travel and Friday's remote. The salary range is $70,000 to 80,000 commensurate with experience. Building Skills NY offers a comprehensive benefits package including medical, dental, vision, and 403b plan. BSNY is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Please send a resume and cover letter via email to David Meade at ************ or *************************** Building Skills NY is an Equal Opportunity Employer.

Job Summary: The Service Desk Manager oversees the day-to-day operations of the IT service desk within a law firm environment. This role ensures the delivery of high-quality technical support services to attorneys, staff, and clients. The Service Desk Manager will lead a team of technicians, establish performance standards, and drive continuous improvement to align IT support with the firm's strategic goals. Supervise and manage a team of service desk analysts and technicians. Recruit, train, mentor, and evaluate service desk staff. Foster a culture of accountability, collaboration, and excellence within the team. Oversee the daily operations of the IT service desk to ensure timely and effective resolution of incidents and service requests. Develop and maintain service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve service delivery. Implement and manage ticketing system workflows and escalation procedures. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. 5+ years of experience in IT support roles, with at least 2 years in a supervisory or managerial capacity. Experience in a legal or professional services environment is strongly preferred. Proficiency with service desk management tools and ITIL frameworks. Strong technical knowledge of desktop systems, mobile devices, networking basics, and legal software applications. Excellent problem-solving, communication, and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment.