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Information technology manager jobs in North Carolina

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  • Help Desk Manager

    Gsaat

    Information technology manager job in Charlotte, NC

    We suggest you enter details here. Role Description This is a full-time on-site role for a Help Desk Manager located in Charlotte, NC. The Help Desk Manager will oversee and coordinate the day-to-day activities of the help desk team to ensure efficient and effective IT support. Responsibilities include managing help desk staff, resolving technical and customer service issues, monitoring key performance indicators, and implementing tools and processes to enhance service quality. Collaboration with teams to identify improvement opportunities and training the help desk team will also be key aspects of this role. Qualifications Proficiency in Technical Support and Troubleshooting for hardware, software, and network-related issues Strong skills in Help Desk Support and Customer Service to ensure a seamless user experience Experience in maintaining Customer Satisfaction through effective communication and problem resolution Proven ability to manage and lead a team, including delegating tasks and performance management Strong analytical, problem-solving, and decision-making abilities Bachelor's degree in Computer Science, Information Technology, or a related field Relevant certifications (e.g., ITIL, CompTIA A+) are a plus
    $84k-112k yearly est. 5d ago
  • IT Manager

    LHH 4.3company rating

    Information technology manager job in Charlotte, NC

    The IT Manager of Infrastructure & Security is responsible for leading, managing, and maintaining the organizations hardware, networks, and core infrastructure systems in a secure, high-availability, and scalable manner. This role focuses exclusively on infrastructure and security (not business software or application development). The person in this role ensures robust, resilient, and secure operations that support all business functions. Key Responsibilities Oversee the design, deployment, and maintenance of all physical and virtual infrastructure, including servers, storage, network devices (switches, routers, firewalls), and datacenter equipment (racks, UPS, cooling) Manage procurement, setup, configuration, and lifecycle (installation, maintenance, replacement) of hardware assets Ensure redundant and fault-tolerant architecture (failover, clustering, backups) Oversee virtualization (e.g., VMware, Hyper-V) and/or containerization infrastructure (if applicable) Manage connections to cloud infrastructure (if hybrid environment) or network links (VPNs, WAN links, MPLS, direct circuits) Monitor and tune system performance; capacity planning and forecasting Coordinate with power, cooling, and facilities teams for data center environment Network & Connectivity Design, implement, and maintain LAN, WAN, wireless, and remote access infrastructure Configure and manage network security devices (firewalls, IDS/IPS, VPNs) Ensure high availability, resilience, and load balancing of network services Monitor network traffic, detect anomalies, address congestion or performance bottlenecks Maintain network diagrams, documentation, and change logs Security & Compliance Define, implement, and enforce infrastructure and network security policies and best practices Manage firewall rules, intrusion detection/prevention, vulnerability scanning, security audits, and patch management Oversee system hardening and secure baseline configurations for servers, network devices, and hardware Lead threat detection, incident response, and forensic investigations when infrastructure is implicated Ensure compliance with regulatory or industry security standards (e.g., PCI, HIPAA, GDPR, ISO 27001) as applicable Work with external security vendors or auditors on penetration tests, security assessments, and remediation plans Backup, Disaster Recovery & Business Continuity Develop, manage, and test backup, restore, and disaster recovery strategies (offsite backups, replication) Establish and validate recovery time objectives (RTO) and recovery point objectives (RPO) Plan and execute infrastructure failover and disaster recovery exercises Ensure ongoing data integrity, redundancy, and availability Leadership & Collaboration Lead and mentor infrastructure / operations staff and contractors Collaborate with software and business systems teams to ensure infrastructure meets their needs (even though you don???t own those systems) Serve as the escalation point for infrastructure outages, performance issues, or security incidents Maintain vendor relationships (hardware vendors, network providers, security tool vendors) Define budgets, forecasts, and capital expenditures for infrastructure-related investments Produce regular reports on infrastructure health, security posture, capacity, and performance Documentation & Standards Maintain up-to-date documentation (network diagrams, infrastructure inventories, configurations, troubleshooting guides) Define and enforce infrastructure change control, patch, and maintenance windows Set standards for naming conventions, IP schemes, hardware configurations, and standard operating procedures Required Qualifications & Experience Bachelor???s degree in Computer Science, Information Systems, Engineering, or equivalent experience 7+ years of experience in IT infrastructure, network, or systems operations 3+ years of direct leadership/management experience Strong hands-on experience with servers, storage systems, network devices (routers, switches, firewalls), virtualization, and datacenter operations Deep knowledge of networking protocols (TCP/IP, OSPF, BGP, VLANs, MPLS, VPNs, etc.) Proven experience in infrastructure security, firewalls, IDS/IPS, network segmentation, vulnerability management Experience with backup, replication, disaster recovery planning, and execution Familiarity with cloud connectivity or hybrid infrastructure setups Strong analytical, troubleshooting, and problem-solving skills Excellent communication skills (verbal, written) and ability to interface with non-technical leadership Preferred Certifications such as CISSP, CISM, CCNP / CCIE, VMware VCP, or similar Experience with infrastructure as code, automation tools (Ansible, Terraform) Prior experience operating in regulated industries or compliance frameworks Experience with hybrid or multi-cloud setups Experience with monitoring, alerting, logging (e.g. Nagios, Zabbix, Prometheus, ELK, Splunk) Key Performance Indicators (KPIs) / Metrics Infrastructure uptime / availability (percentage) Mean time to restore (MTTR) for outages Number / severity of security incidents tied to infrastructure Patch compliance / vulnerability remediation metrics Capacity utilization vs headroom Number of successful DR test recoveries Infrastructure costs vs budget Working Conditions May require occasional off-hours or weekend support for planned maintenance or emergency issues May require physical presence in data centers or server rooms On-call rotation for critical infrastructure support “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”
    $85k-133k yearly est. 2d ago
  • IT Systems Manager

    Insight Global

    Information technology manager job in Clayton, NC

    Qualifications: Bachelor's Degree in Engineering, Computer Science, or related field. Minimum 5+ years in IT systems management within a cGMP pharmaceutical environment. Proven expertise in computer system validation (CSV), data integrity, and compliance frameworks. Strong knowledge of IT security principles and regulatory guidelines. Ability to lead cross-functional teams and manage complex technical environments. Knowledge of industrial control systems, automation platforms (e.g., DeltaV, Syncade). Experience with aseptic production systems preferred. Job Description: Insight Global is seeking an IT Systems Manager for a pharmaceutical client in the Raleigh area. The IT Systems Manager will lead and manage GxP-compliant IT systems and computerized equipment supporting aseptic and finished production environments. This role ensures operational excellence, regulatory compliance, and secure system performance across critical pharmaceutical manufacturing processes. Key Responsibilities Oversee delivery of lifecycle project work packages for IT systems and computerized equipment in production facilities. Implement and maintain GxP compliance through risk-based validation processes (ASTM E2500, GAMP 5). Conduct data integrity and IT security risk assessments; develop and implement mitigation strategies. Manage operation and maintenance of industrial control systems, ensuring secure and reliable performance. Lead change control processes and maintain accurate system documentation. Provide coaching and mentoring to technical staff; foster a culture of quality and compliance. Perform periodic reviews, audit trail analysis, and ensure adherence to regulatory standards (EMA, MHRA, OECD-17, PIC/S). Develop disaster recovery and backup strategies to safeguard critical systems.
    $100k-139k yearly est. 3d ago
  • Information Technology Manager

    Gambling.com Group

    Information technology manager job in Charlotte, NC

    Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands - including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com. In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners. As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field - most recently winning Affiliate of the Year at the 2025 EGR Operator Awards. Are you ready to take the next step in your career? Gambling.com Group is seeking an experienced and forward-thinking IT Manager to lead our global IT operations. This role will oversee system administration, Corporate IT , and SaaS management across all regions, ensuring our technology ecosystem supports a high-performing, remote-first workforce. The successful candidate will play a pivotal role in enhancing the Group's digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity - all while maintaining robust security and reliability. As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure our IT environment scales with the business. Responsibilities Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments. Manage and optimize SaaS subscriptions, including budgeting, forecasting, and vendor relationship management. Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency. Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams. Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems. Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements. Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects. Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence. Identify and evaluate emerging technologies that support business growth and digital transformation. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field 5+ years of progressive experience in IT management, system administration, or infrastructure leader in a global organization. Proven experience managing SaaS portfolios, systems integrations, and IT budgets. Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency. Experience leading IT operations in a remote-first or hybrid environment. Solid understanding of IT infrastructure, networking, and cybersecurity principles. Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams. Excellent communication, leadership, and problem-solving skills. Perks & Benefits Comprehensive private Healthcare Insurance Flexible work environment and home office available Home office allowance Gym & Leisure Allowance All the hardware and software you need to be successful Regular company events and social outings, activities, Spot Awards and a Monthly Social Club Access to courses for Personal and Career Development Company Paid Volunteer Day To apply, visit our careers page: *********************************************************
    $93k-137k yearly est. 2d ago
  • IT Systems Manager - Media & Sports Data - Windows + MacOS

    Pentasia

    Information technology manager job in Charlotte, NC

    My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability. As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business. Responsibilities: Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments. Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management. Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency. Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams. Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems. Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements. Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects. Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence. Identify and evaluate emerging technologies that support business growth and digital transformation. Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field. 5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation. Must have experience with both windows & mac OS experience. Must have Azure cloud experience. Proven experience managing SaaS portfolios, systems integrations, and IT budgets. Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency. Experience leading IT operations in a remote-first or hybrid environment. Solid understanding of IT infrastructure, networking, and cybersecurity principles. Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams. Excellent communication, leadership, and problem-solving skills. Perks & Benefits: Comprehensive private Healthcare Insurance Flexible work environment and home office available Home office allowance Gym & Leisure Allowance All the hardware and software you need to be successful Regular company events and social outings, activities, Spot Awards and a Monthly Social Club Access to courses for Personal and Career Development Company Paid Volunteer Day
    $99k-136k yearly est. 5d ago
  • SAP Finance Service Delivery Manager

    Hcltech

    Information technology manager job in Raleigh, NC

    HCLTech is looking for a highly talented and self- motivated SAP Finance Service Delivery Manager to join it in advancing the technological world through innovation and creativity. Job Title: SAP FICO Service Delivery Manager Job ID: 2799172 Position Type: Full-time Location: Raleigh, NC Qualifications & Skills: 12-15 years in SAP project/program management, with strong SAP HANA expertise in ASM Engagements Background from SAP Functional - SAP FICO or Logistic understand E2E business processes Experience in AMS, outsourcing, and well versed with ASM reporting like Metrics and KPI ITIL certified; strong leadership, communication, and customer management skills. Proven ability to work in global, virtual teams and drive customer success. Key Responsibilities: Should be able to involve customer in technical discussion and drive E2E from idea generation to execution and sign off. Well versed with ASM reporting and complete understanding of AMS Reporting Plan and execute Operations of customers into the AMS service and Managing Projects/Programs Drive the customer engagement end-to-end including budget responsibility, customer expectations, delivery team success, reporting and invoicing Lead the involved delivery units and make the sure transition is done in budget, time and quality Development & Implementation of quality plans for AMS customers and delivery partners Escalation Management - De-escalate critical customer situations SDM to drive Projects and Application Support & Maintenance portfolio - SAP, Custom Apps, SaaS and Mobility portfolio for an utility customer Good understanding of SAP's strategy, products, services and organizational structure Support pipeline generation, qualification, opportunity management and Deal closure Be a coach to other team members Overall responsible for end-to-end management of projects / Services in the span of control. Pay and Benefits Pay Range Minimum: $88,000 base per year Pay Range Maximum: $180,400 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
    $88k-180.4k yearly 1d ago
  • Information Technology Technician

    Brooksource 4.1company rating

    Information technology manager job in Charlotte, NC

    Dispatch Technician Fully Onsite + Travel Rate: $40/hr + parking/mileage reimbursement PART-TIME Contract (On call/ As needed) Hours are not guaranteed week by week as break/fixes are hard to forecast. Usual shifts will be when the site is closed for the day, meaning early morning or late night shifts. Interview and Onboarding Requirements 15-20 min Intro Phone Call with Agency Recruiter 15-30 min 2nd Round Video Call with Agency Recruiter 15-minute Final Round Video Call with Agency Account Executive Offer / Onboarding - including a background check and drug screening Multi-step paid virtual training, prior to starting REQUESTED COMPETENCIES 1-3 years of related experience with installation and servicing (i.e. Basics for On-Site Repair) Must have strong knowledge of electronic and mechanical assemblies (i.e. General Contractor or machinist experience, etc.) Excellent troubleshooting skills, and excellent written/verbal communication skills. Can navigate various system modalities independently Can diagram assemblies and systems readily Strong computer skills/knowledge specifically with Windows 10 environment or earlier (see: Skills in Windows ) Availability conditions; training schedule and dispatches REQUIREMENTS 1-3 years minimum professional experience in related field Experience providing technical servicing for related technology and/or products or services Familiarity with remote desktop or virtual desktop systems Familiarity with learning management system navigation (includes eLearning) Candidate must be comfortable acquiring their own tools for this position 3/16 T-Handle, 3/8' Drive set, 4ft level, Digital Angle Guage, Fiber Cleaner, Hex Set, Mallet, Metal T-Square Ruler, Micro Cutter, Non-Contact Voltage Tester, POE tester, Precision Driver Set,Safety Glasses, USB meter, Voltage Meter, Wire Cutters, Wire Stripper ABOUT EIGHT ELEVEN: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $40 hourly 5d ago
  • Infrastructure Manager

    Rebyc Recruiting

    Information technology manager job in Charlotte, NC

    Infrastructure Manager - FTE - $150-160k - HYBRID CHARLOTTE Seeking an experienced Infrastructure Engineer that has 2-5 yrs of management experience OR a Sr./Lead Engineer ready to take the next step. You will be responsible for our IT infrastructure operations that combines hands-on technical expertise with leadership responsibilities. You should have previous experience ensuring the reliability, security, and scalability of our organization's systems, networks, and cloud environments. Technical skills include: Solid experience in AWS, Cloud Networking, IaaS, IAM and Intune is required.
    $150k-160k yearly 3d ago
  • Director of Information Technology

    Advanced Recruiting Partners

    Information technology manager job in Durham, NC

    Lead budget planning, cost management and resourcing oversight for IT initiatives at the Durham, NC location. Oversee and support cloud infrastructure and SaaS adoption, ensuring security, compliance, and lifecycle management. Ensure cybersecurity policies and practices are implemented and monitored across systems. Collaborate with stakeholders to gather, analyze, and document business requirements for IT solutions. Develop and manage strategic relationships with third-party vendors and suppliers to ensure timely delivery of cost-effective and scalable IT solutions aligned with business goals for the Durham site. Ensure compliance with GxP, data integrity, and computerized systems validation (CSV) requirements and internal policies and SOPs. Ensure IT systems meet requirements and provide support for inspections, submissions, and audits. Lead project management efforts for IT enterprise systems, ensuring timely delivery and alignment with business goals. Manage cross-functional IT projects including infrastructure upgrades, system integrations, and cloud migrations. Provide hands-on support analyzing operational data to identify trends, risks, and opportunities for improvement. Develop and manage configuration management processes for enterprise systems. Oversee and provide on-site IT support for users in the Durham office, ensuring team-led troubleshooting, access management, and coordination with IT operations. Skill & Education Requirements Bachelor's degree in Information Technology, Business Administration, or related field required. Minimum 10 years of experience in IT leadership roles, including business partnering, infrastructure, and enterprise systems. Experience in life sciences, biotech, or other regulated industries preferred. Proven track record of leading cross-functional technology initiatives and governance structures. Demonstrated experience in budget management and cybersecurity oversight. Natural fit with values of Integrity, Accountability, and Teamwork.
    $114k-165k yearly est. 2d ago
  • IT Delivery Lead - SAFe

    Apex Systems 4.6company rating

    Information technology manager job in Raleigh, NC

    Apex Systems is currently hiring an IT Delivery Lead - SAFe within commutable distance to Raleigh, North Carolina with a large bank. The Delivery Lead will be responsible for driving the successful execution of a loan origination system implementation across Consumer Lending, ensuring alignment between business goals and IT delivery. You will be responsible for 2 Scrum Masters, across 5 Scrum Teams, following the SAFe model, defining their entire roadmap. We need someone who can come in, assess and define the delivery operating model of the project, not just come in and follow an already established process. Qualified candidates will have the following experience and skills: 7+ years of Agile IT Leadership experience in roles like Delivery Lead, Release Train Engineer, Scrum Master and/or Team Coach Recent banking industry experience; preferred experience in the lending domain Experience leading Scrum Masters (Scrum Master of Scrum Masters) Experience creating the operating model for multiple scrum teams and driving their PI planning Experience leading a system implementation Technically minded, understand how system dependencies work, be embedded within an IT Team Type: W2 Contract to FTE with the Client Location: Raleigh, North Carolina Onsite expectation: If local, one day per week | If within 3 hours, one day per month (travel paid if overnight required) W2 Hourly Pay: $70-80/hr, negotiable based on experience level If you are interested, please apply here or email an updated copy of your resume to ***********************. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $70-80 hourly 2d ago
  • Director of Chain Solutions

    Carpigiani North America

    Information technology manager job in High Point, NC

    Carpigiani is seeking a dedicated and experienced Director of Chain Solutions. The candidate for this position must be goal oriented and have the ability to competently manage multiple tasks in a continuously changing environment with minimal supervision. Relationship driven with strong communication skills is a must. A solid working relationship with (and the respect of) our customers and internal team members is essential. This is an individual contributor position. This role is responsible for both acquiring new accounts and managing existing relationships to ensure long-term success. The ideal candidate is a results-driven sales leader with deep knowledge of the foodservice equipment industry, culinary or food science experience, and a proven ability to deliver growth through strategic account planning and execution. Last, but not least, a passion for excellence is expected. The Director of Chain Solutions will lead the development, management, and growth of strategic foodservice chain accounts (100+ locations). Role and Responsibilities Strategic Account Leadership Serve as the primary relationship owner for both new and existing foodservice chain accounts. Ensure alignment with customer priorities and their long-term business objectives. Negotiate contracts, pricing, and program agreements that drive mutual value. Maintain and grow relationships post-acquisition to ensure retention and satisfaction. Ensure compliance with contractual obligations and industry regulations. Identify and mitigate risks associated with account operations and service delivery. Sales and Revenue Growth Achieve sales targets through effective customer engagement, forecasting, and cross-functional collaboration. Identify opportunities for product expansion, menu innovation, and operational improvements. Partner with client departments, including marketing, R&D, service, and supply chain, to deliver customized solutions. Define and monitor key performance indicators (KPIs) for account growth, retention, and customer satisfaction. Regularly report performance metrics to leadership. Contribute to annual budgeting and forecasting processes for the Sales department, ensuring alignment with revenue goals and cost management strategies Market and Industry Insights Stay current on foodservice industry trends, competitive landscape, and customer dynamics. Provide insights and recommendations to company senior leadership to shape overall sales strategy. Utilize CRM and analytics platforms to manage account pipelines, track engagement, and identify Internal Collaboration and Leadership Collaborate across departments to ensure seamless execution of client programs. Mentor junior team members and contribute to a culture of excellence. Other Duties Perform other duties as assigned Skills/Abilities/Preferred Attributes Strong relationship-building skills with senior-level customer contacts. Ability to lead cross-functional initiatives and influence stakeholders. Exceptional written and verbal communication skills. Highly organized with strong time-management and prioritization skills. Self-motivated and adaptable in a fast-paced, entrepreneurial environment. Comfortable managing multiple tasks with minimal supervision. Ability to travel a minimum of 50%, but up to 75%, dependent on business needs. Experience presenting equipment, operations, and procurement teams. Team-oriented mindset with strong problem-solving capabilities. Strong command of Microsoft Office Suite, with emphasis on Excel for business analytics and reporting. Educational / Experience Requirements Bachelor's degree in business, marketing, or related field; culinary or food science experience preferred. 10+ years of experience in the foodservice equipment industry, with at least 5 years' experience working with foodservice chain accounts. Job type: Full Time, Exempt Job Category: Sales Travel Required: 50-75% BENEFITS: Employer sponsored benefits: Employee group term life insurance and AD&D Short -term and long-term disability Company HSA contribution for HDHP Employee assistance program Financial wellness services Travel assistance Annual discretionary 401k bonus 10 paid holidays Paid time off Annual PPE reimbursement program Voluntary benefit offerings: Medical insurance (PPO and HDHP with HSA) Prescription benefits Dental insurance Vision benefits Medical and dependent care flexible spending accounts Additional voluntary life insurance and AD&D, including dependent coverage Supplemental plans (Critical illness, accident insurance, hospital indemnity) Group legal coverage and identity theft protection 401k program with a company match Submissions from third-party recruiters or employment agencies will not be accepted. All candidates must apply directly. Incorporated in 1946, Carpigiani quickly established itself as the market leader in the production of machines for gourmet gelato, better known as Italian-style ice cream. Since 1989, Carpigiani has been part of the Milan-based Ali Group, one of the world's largest manufacturers and suppliers of equipment for the foodservice industry. Today Carpigiani is the global leader in the production of equipment for fresh ice cream, pastry and much more. Over the years the company has also continued to consolidate its position as the leading manufacturer of equipment for soft serve, frozen yogurt, shakes, slush, and whipped cream. Carpigiani is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $105k-144k yearly est. 5d ago
  • VP, IT Security & Digital Transformation

    Hirenetworks

    Information technology manager job in Raleigh, NC

    VP, IT & Digital Transformation Campbell & James (HireNetworks) has partnered with an RTP, NC client to conduct a retained search for a challenging VP of IT Security & Digital Transformation. Our client, a rapidly expanding global manufacturing subsidiary, is introducing a newly established leadership role and seeks a seasoned It executive with proven experience in the manufacturing sector. Reporting directly to the Chief Executive Officer of the subsidiary, this on-site role is a dynamic and strategic leadership role that oversees the global vision for IT, cybersecurity, systems architecture, and both people and product security across our client's global operations. This role is critical to driving secure, scalable, and innovative digital transformation initiatives that enhance operational efficiency and protect our enterprise. You will be responsible for shaping the digital and security future of the client's global manufacturing operations, leading transformative initiatives that impact thousands of employees, safeguard critical infrastructure, and drive innovation across borders. What you'll do: People & Physical Security • Set strategic direction for global physical and personnel security programs across manufacturing sites and corporate offices. • Ensure enterprise-wide alignment on security protocols and emergency preparedness. • Champion global safety protocols to protect employees from physical and digital threats. • Establish travel safety protocols for global teams. • Oversee governance of surveillance systems, access control, and identity management, with execution led by site-level directors. Product & Operational Security • Define enterprise standards for security protocols to safeguard customer product and data throughout the production lifecycle. • Ensure product security requirements-such as tamper resistance, traceability, and secure packaging-are embedded in manufacturing processes. • Lead strategic partnerships with customers to align product security expectations and joint risk management. • Oversee secure supply chain practices and vendor risk governance, with execution delegated to operational leaders. • Protect intellectual property and proprietary manufacturing processes through policy, technology, and training. Digital Transformation & IT Strategy • Define and champion the company's global digital transformation strategy, aligning technology investments with business growth and operational efficiency. • Set strategic direction for global IT infrastructure, cloud architecture, ERP systems, and enterprise applications. • Guide modernization of legacy systems and adoption of smart manufacturing technologies. • Drive ERP platform selection, implementation, and optimization across global operations to unify business processes and data. Cybersecurity & Information Protection • Establish and maintain a global cybersecurity vision that protects company assets, data, and reputation. • Oversee the development of policies, frameworks, and compliance programs aligned with international standards. • Lead strategic risk assessments, incident response planning, and executive-level reporting on cyber posture. • Empower regional and functional security leaders to execute threat detection, vulnerability management, and access controls. Governance, Risk & Compliance • Lead governance for digital and security programs, ensuring alignment with business objectives and regulatory requirements. • Establish performance metrics and reporting frameworks for digital maturity, risk posture, and compliance. • Serve as executive sponsor for internal and external audits, certifications, and risk reviews. • Empower functional directors to maintain operational compliance and continuous improvement. What you'll bring: • 10+ years of leadership experience as a VP in IT, cybersecurity, or digital transformation within manufacturing is a must. • Proven success in leading global teams and enterprise-scale technology initiatives. • Deep understanding of OT/IT convergence, industrial control systems (ICS), and smart manufacturing technologies. • Strong knowledge of cloud platforms, ERP systems, and cybersecurity frameworks. • Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred). • Certifications such as CISSP, CISM, PMP, or TOGAF are highly desirable. Essential Physical Functions: • Visual/Audible Acuity Requirements: Must be able to prepare and read presentations and other documents in digital format. Must be able to communicate verbally one-on-one and in group settings. • Work Environment: Office setting primarily at corporate headquarters. Daily presence on the manufacturing floor is expected. • Travel: Up to 15% global travel. Our client offers a competitive compensation plan commensurate with experience and a benefits package that includes medical, dental, vision, life, disability plans, paid time off, company-paid holidays, 401 (k), and various other insurance plans. All of this is included in a business casual work environment. The successful candidate will be eligible for a comprehensive relocation package, provided in compliance with IRS guidelines. Contact Martha Michaux at ************************* or Judy Protz at *********************** with questions regarding this posting. Please include a MS Word or PDF resume with a summary of your qualifications for the role. When looking for a job, have you ever heard the phrase… it is not about what you know, it is who you know?At HireNetworks' company, Campbell & James Executive Search, it really is all about who we know. By leveraging our strong community and business relationships, we ensure access to a high-end talent base of executives who meet and exceed your needs. At Campbell & James Executive Search, finding high-end talent for high-end organizations is what we do best. HireNetworks and Campbell & James are equal opportunity employers.
    $103k-161k yearly est. 1d ago
  • IT Project Manager - Infrastructure (Contract) | $60-$65/hr.

    Workforce Unlimited

    Information technology manager job in Charlotte, NC

    Role: IT Infrastructure Project Manager Employment Type: Contract (6-12 month duration) About the Opportunity If you're a driven, solutions-oriented project manager who enjoys leading meaningful, high-impact initiatives, we'd love to hear from you. WorkForce Unlimited is looking for a skilled IT Project Manager with deep infrastructure expertise. In this role, you will oversee complex, high-visibility infrastructure efforts, partnering with technical teams, business leaders, and external vendors. If you thrive in a dynamic environment, enjoy solving meaningful challenges, and want to contribute to impactful modernization efforts, this is a great opportunity to make your mark. What You'll Do Lead the planning, initiation, and execution of complex and/or multiple IT infrastructure projects. Facilitate smooth project and program execution by ensuring quality, completeness, tracking, and reporting of work across all stakeholders. Develop and maintain project documentation including charters, schedules, risk and communication plans, budgets, and gate reviews. Partner with team members and leadership to secure required resources and funding. Coordinate blended client/vendor project teams and foster collaborative working relationships. Conduct analysis to monitor actual vs. planned performance and identify variances. Manage project closing activities, including operational transition planning and execution. Serve as a trusted advisor and project champion, delivering predictable and repeatable results. Balance structure with adaptability-using the right level of process to keep projects efficient and effective. Engage with end users to understand use cases, challenges, and opportunities for improvement. Provide consistent status updates and maintain metrics to ensure transparency and alignment. Ensure all project work complies with relevant audit and regulatory requirements. What You Bring Technical Qualifications 7+ years of IT Project Management experience with a proven history of delivering multiple simultaneous projects. Experience leading large-scale infrastructure initiatives such as acquisition integrations, data center migrations, decommissioning efforts, server builds, cloud solutions, network and storage implementations, and office openings/relocations. Strong facilitation skills with the ability to guide effective cross-functional discussions. Proficiency with Project and Portfolio Management tools (e.g., MS Project, SharePoint). General Qualifications Deep understanding of requirements gathering and testing processes. Strong Excel skills and ability to analyze complex data. Highly organized with exceptional attention to detail. Excellent written and verbal communication skills. Ability to manage competing priorities while anticipating and mitigating risks. Collaborative team mindset with the ability to work effectively across technical and business groups. A proactive, customer-focused approach-always anticipating needs and solving issues before they arise. Education & Credentials Bachelor's degree required (B.A. / B.S.). PMP certification preferred. Benefit Summary Competitive Compensation: Earn $60-$65/hr. while contributing to transformative organizational change. Benefits: Medical, dental, and vision coverage Growth Opportunities: Expand your technical and project management expertise with complex, enterprise-level projects.
    $60-65 hourly 2d ago
  • Vice President of IT Business Systems and Strategy

    Valeris

    Information technology manager job in Morrisville, NC

    Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit *************** We are seeking a strategic and results-driven Vice President of IT Business Systems and Strategy to lead the transformation and management of our enterprise-wide contact center and communications infrastructure. This executive will oversee a multi-platform environment-including Cisco WebEx Contact Center, NICE CXone, or similar platform and integrated technologies such as Workforce Management (WFM), SMS, fax, and Salesforce CTI/Service Cloud Voice-to deliver scalable, secure, and omnichannel communication capabilities. This role is critical to modernizing our communications ecosystem to support high-volume, multi-client patient support programs, ensuring exceptional customer experience, operational efficiency, and compliance with healthcare regulations. Responsibilities: Define and execute the vision for enterprise communication services, ensuring alignment with business goals and private equity value creation. Lead transformation initiatives across contact center operations, leveraging and optimizing CCaaS platforms (WebEx Contact Center, NICE CXone, and supporting technologies like WFM, SMS, and fax) to enhance agility, scalability, and customer satisfaction. Develop and implement change management plans for platform transitions, process redesigns, and workforce enablement, including readiness assessments, training, and phased rollouts. Drive the evolution to cloud-native, omnichannel communication platforms (voice, chat, SMS, email, social), ensuring seamless integration with Salesforce-based HUB applications and custom solutions for optimized agent workflows and customer engagement. Champion continuous improvement, automation, and innovation across communication services by monitoring KPIs, SLAs, and operational metrics. Partner with IT, Customer Experience, Operations, and Compliance to provide cohesive infrastructure, service delivery, and stakeholder alignment during major change initiatives. Establish governance frameworks to manage change-related risks, dependencies, compliance impacts, and ensure adherence to HIPAA, ISO 27001, and other regulatory and security standards. Build, lead, and support high-performing teams across platform operations and business enablement. Manage vendor relationships, negotiate contracts, and ensure cost-effective, high-quality service delivery. Requirements: Education: Bachelor's degree in Information Technology, Business, or a related field required; Master's degree preferred. Formal training or certification in change management methodologies (e.g., Prosci, ADKAR, Kotter) is a plus. Leadership & Experience: Over 10 years of progressive leadership in communication technology or contact center management, with proven success overseeing multi-client, large-scale call center operations and leading transformation and modernization of enterprise communication systems. Experience driving results in private equity-owned, customer-focused, and/or regulated industries. Technical & Business Skills: Demonstrated expertise with Salesforce, WebEx Contact Center, NICE CXone (or other NICE platforms), WFM, SMS, fax tools, and a deep understanding of cloud-based contact center architecture and CCaaS ecosystems. Strong technical and business acumen, including budget management, vendor negotiations, and managing platform transitions or large-scale implementations. Compliance & Governance: Familiarity with compliance frameworks such as HIPAA and ISO 27001, and experience ensuring adherence to regulatory and security standards in communications environments. Collaboration & Communication: Excellent communication and cross-functional collaboration skills. Strategic thinker with a hands-on leadership style, capable of building and leading high-performing teams across geographically dispersed locations and high-volume operations. Change & Transformation: Proven ability to manage large-scale CCaaS deployments, platform transitions, and drive agile delivery and scaled transformation approaches in contact center environments. Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We're committed to supporting the well-being and success of our team members. As part of our organization, you can expect: Competitive compensation and 401(k) with company match Comprehensive health, dental, and vision insurance Paid time off and paid holidays Wellness programs and resources to support your physical and mental health Learning and development opportunities to support your career growth Opportunities for advancement with a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Our Commitment to Equal Opportunity Valeris is an Equal Opportunity Employer committed to fostering a diverse, inclusive, fair, and equitable workplace. Furthermore, we believe in the importance of partnering with diverse suppliers and vendors that share these values. At Valeris, an employee is celebrated for his or her contributions and dedication to supporting the needs of our clients and their patients. We recognize the struggle for access, affordability, and adherence to therapy is real; our employees play a vital role in the successful completion of that journey. We approach our customers' challenges with empathetic hearts, which organically fuels our internal culture of caring. Valeris' leadership team works tirelessly to provide an environment that is free of discrimination and bias. We firmly believe collaboration among team members with varied pasts and perspectives generates more incisive and deeper insights that better serve our employees and our communities
    $103k-161k yearly est. 1d ago
  • IT Project Manager

    Eliassen Group 4.7company rating

    Information technology manager job in Durham, NC

    **Hybrid- Durham, NC** Must be local to the Durham area and can work Hybrid schedule Duration: 12+ month contract with possible extensions Rate: $50-$55 hourly W2 Our industry leading client is looking for an IT Project Manager that will have a strong ability to create order and processes for the growing technology group. Additionally responsible for managing a PMO backlog, coordination, and communications regarding new processes and procedures for the Technology leadership and development teams. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Responsibilities: Addressing a backlog of issues to ensure our Technology operations function efficiently. Overseeing the Hiring and Headcount process to provide transparency into the lifecycle of our Technology hiring practices. Managing the PMO backlog, coordinating, and communicating new processes and procedures to our Technology leadership and development teams. Qualifications: At least 6 years of business experience. A proven track record in problem solving and critical thinking where you provided analysis, a plan, and measured progress against the goals. Strong organizational skills with attention to detail Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) Financial Services experience strongly preferred Build trust and key working relationships within a matrixed organization. Strong communication and collaboration skills Ability to manage a range of tasks, prioritize work independently, and meet deadlines Comfortable in a fast-paced, ambiguous environment. Experience with MS Word, Excel, PowerPoint, and Jira A technical aptitude is nice to have Local to the Durham area and can work a hybrid schedule Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available and that may result in pay outside of the range provided. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************. JN -122025-104585
    $50-55 hourly 1d ago
  • Technical Program Manager

    Smart It Frame LLC

    Information technology manager job in Charlotte, NC

    Job Title: Technical Program Manager Contract About Smart IT Frame: At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together. Must Have: • DBA Skill (Anyone of Oracle, SQL Server, Sybase, DB2 ) • Team Management • Stakeholder Communications Job Description/ Responsibilities • Need a strong techno manager with DBA skill. Candidate must have strong knowledge and hands-on DBA skill in Oracle/PostgreSQL. • Must be able to understand customer requirements, plan efforts, assign, track and report the progress with Customer and Management. • Must be strong in communication and presentation. Self-motivated to work on challenging environment to bring stability to the DBA program. • Focus on implementing automation. • Should have technically managed 30-40-member team in India and US. • Should be willing to go beyond miles to deliver the requirement on-time. • Risk planning, mitigation skills are needed • The role is to manage the DBA team's priorities, tracking, and deliverables • The person should coordinate all database-related projects, track progress, assign priorities, and report on deliverables, acting as a single point of contact for database work. • The role does not require to do hands-on DBA work but needs someone with database experience who can understand technical details and manage a large team (about 50 people). (Vendors) • The person should be able to sift through technical information, ensure accurate reporting, and escalate issues as needed, but final decision-making remains with client Manager. • The manager should track incidents, ensure root cause analyses are completed, and keep all deliverables on schedule, without being involved in day-to-day incidents. • The ideal candidate is a former SME with hands-on experience who has transitioned to a management role in the last 5-10 years. 📩 Apply today or share profiles at ****************************
    $79k-110k yearly est. 4d ago
  • Data Science & AI Manager

    Zensar Technologies 4.3company rating

    Information technology manager job in Charlotte, NC

    Data Science & AI Manager - Healthcare Key Responsibilities Agentic AI Strategy & System Orchestration Lead the strategy, architecture, and implementation of agentic AI systems for Healthcare Digital. Design and manage MCP servers that provide structured, secure tool access for AI agents across platforms including meal ordering, food production, and EVS task management. Build multi-agent systems with clear roles-e.g., planning agents, QA agents, data-retrieval agents, and operational copilots-that collaborate to support healthcare workflows. Develop governance and routing layers that enable AI agents to safely execute tasks, call tools, generate recommendations, and interact with structured operational data. Product Intelligence & Embedded AI Agents Integrate agent-driven capabilities into Healthcare Digital's platforms: Patient Meal Ordering: agentic nutrition checks, dietary rule enforcement, personalized recommendations. Food Production: prep-planning agents, demand forecasting agents, and waste-reduction optimization loops. EVS Task Management: task-ranking agents, routing agents, and real-time environmental monitoring copilots. Build AI copilots for associates and managers that support decision-making, reduce administrative load, and automate repetitive tasks. Ensure AI agents interact seamlessly with UI workflows, APIs, product logic, and underlying data systems. Operational Data Science & Automation Build and deploy predictive models that feed agent decision-making, including: Meal demand forecasting EVS task prediction and prioritization Labor and staffing optimization Anomaly detection for operational issues Integrate model outputs with MCP-based agents to create closed-loop automation-agents that both detect and act, not just analyze. Translate findings into usable insights, dashboards, and operational recommendations for field teams. Leadership & Cross-Functional Collaboration Coach and mentor a team of data scientists, ML engineers, and AI engineers focused on agent development and MCP integration. Partner with Healthcare Leadership (Culinary, EVS, Clinical Nutrition, Operations) to drive AI adoption and prioritize high-value opportunities. Collaborate with IT, and enterprise AI teams to align on architecture, security, and platform standards. Communicate complex AI and agent-based system concepts to non-technical stakeholders in clear, practical language. Data, Governance & Responsible AI Ensure all AI and agent systems adhere to governance frameworks, including privacy, compliance, and HIPAA. Establish monitoring, auditability, and retraining workflows for both models and agents. Implement agent safety controls, including sandboxed tool access, role-based permissions, and fallbacks for critical tasks. Qualifications Required Bachelor's degree in a relevant field or equivalent professional experience . 6+ years of experience in data science, AI engineering, or applied ML, including 2+ years of team leadership or technical management. Hands-on experience building agentic AI systems, including: Multi-agent workflows Tool-using agents Planning/monitoring agents Strong experience with MCP servers or similar agent integration frameworks (e.g., LangChain tools, AutoGen, OpenAI tool calling). Proficiency in Python, SQL, ML frameworks (PyTorch, TensorFlow, scikit-learn). Experience with cloud data and compute platforms (Azure, Databricks, AWS, or GCP). Strong understanding of LLMs, RAG pipelines, structured tool protocols, and knowledge graph integration. Excellent communication, stakeholder partnership, and product-oriented thinking. Preferred Experience with healthcare, foodservice, hospitality, or operational environments. Familiarity with IoT data streams, workforce management systems, or real-time task operations. Background in optimization, reinforcement learning, or continuous planning agents.
    $94k-121k yearly est. 3d ago
  • Senior Information Technology Engineer-OSS-Linux

    Fujifilm Biotechnologies 4.5company rating

    Information technology manager job in Raleigh, NC

    The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies Assists in the establishment and alignment of roadmaps across IT & OT Implements and supports tools and services bridging the gap between IT & OT. Builds a modern, flexible, and mature service delivery model. Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist Implements and supports a fit-for-purpose containerization platform. Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments. Provides level 2 support, including resolving complex technical issues within the OSS area of operations. Provides critical technical expertise. Creates and deploys of application packages for use on end point devices Assists with other projects involving the infrastructure and application systems teams. Analyzes inquiries and participate in on-call rotation for critical incident management. Determines appropriate technical area or vendor to resolve problems. Participates in project execution and quality assurance as needed. Ensures and drives service delivery of the IT ServiceDesk Other duties, as assigned Knowledge and Skills Excellent troubleshooting skills to identify and correct problems Excellent oral and written communications skills and fluency in English Strong analytical mind, eye for detail, and problem solving skills Drive for automation and simplification of tasks and processes Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals High sense of responsibility and ownership. Self-driven, flexible, has a positive attitude. High service and quality mindset Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience Experience implementing Enterprise Linux/*NIX hosting capabilities Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar. Foundational understanding of security Open Source technologies Experience with manufacturing IT/OT Preferred Requirements Experience in Life Sciences or GMP manufacturing environment FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
    $106k-129k yearly est. 1d ago
  • Data Center Site Selection Manager

    Meta 4.8company rating

    Information technology manager job in Raleigh, NC

    Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Business, Civil Engineering, City Planning or related 10. 10+ years of experience in site selection and data center or other capital project or infrastructure development 11. Experience leading real estate negotiations including contract formation and contract negotiations 12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 14. Experience communicating commercial, market and contractual details to all organizational levels 15. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 16. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $188,000/year to $256,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $188k-256k yearly 33d ago
  • Manager, Data Center & Infrastructure

    Pacific Life 4.5company rating

    Information technology manager job in Charlotte, NC

    Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Data Center & Infrastructure Manager to join our Cloud & Compute Platforms team in our Charlotte, North Carolina office. Relocation Assistance may be provided. As a Data Center & Infrastructure Manager you'll move Pacific Life, and your career, forward playing a critical role in supporting Pacific Life's growth and technology modernization. You will fill a new role that sits on a team of 29 people in the Pacific Life Technology division. Your colleagues will include fellow infrastructure professionals. Reporting directly to the Director, you will oversee the day-to-day operations of our data center, computing platform, server, storage, and cloud infrastructure. You will lead a team of professionals, ensuring high availability, efficiency, and security, while executing on the strategic vision set by the Director and executive leadership. How you'll help move us forward: * Execute the operational roadmap for data center operations, ensuring alignment with business and IT objectives as defined by the Director. * Lead and mentor a team of infrastructure platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement. * Oversee capacity planning, ensuring scalability and optimal resource utilization. * Implement and maintain industry best practices for security, compliance, and operational efficiency. * Ensure high levels of uptime and reliability through proactive maintenance and incident response strategies. * Manage vendor relationships and support contract negotiations for facility management and hardware procurement, as delegated by the Director. * Support the development and execution of disaster recovery and business continuity plans. * Monitor industry trends and emerging technologies, providing recommendations to the Director for continuous improvement. * Collaborate with other managers, directors, and stakeholders to ensure operational alignment with broader IT and business goals. * Provide direct leadership to data center staff, including performance management, coaching, and professional development. * Develop and implement departmental plans and priorities in coordination with the Director. The experience you bring: * 8+ years of experience in data center management, IT infrastructure, or related fields. People leadership experience is required. * 4-year degree or equivalent experience * Experience supporting global, multi-site data center operations in a large enterprise environment. * Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments. * Expertise in data center power and cooling systems, redundancy planning, and energy efficiency best practices. * Familiarity with compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR. * A demonstrated ability to build and lead high-performance teams. * Experience with budgeting and cost optimization strategies, supporting the Director in financial management. * Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation. * Familiarity with automation, monitoring, and management tools for optimizing data center performance. * Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.). * Strong communication and leadership skills, with the ability to engage both technical teams and management. What makes you stand out: * The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers. * Experience leading people in multiple geographical regions and countries. * Experience implementing automation or AI-driven optimization strategies for data centers. * Strong industry relationships and awareness of emerging data center trends. * Experience managing container platforms. * Success in supporting major data center migrations, expansions, or consolidations. * Relevant certifications (e.g., data center, cloud, or security). * Experience with Infrastructure as Code and automated configuration management. * Experience automating CMDB data updates for asset management. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-KP1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $134,820.00 - $164,780.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
    $134.8k-164.8k yearly Auto-Apply 39d ago

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