Information Technology Manager Jobs in Oakland, CA

Sunlune.us is a cutting-edge semiconductor company that has state-of-the-art cryptocurrency mining hardware (Ethereum and Bitcoin) as well as AI and large language model (LLM) inference acceleration. As we expand our R&D operations with a new center in Silicon Valley, we are looking for a skilled IT Manager/Operator to lead and manage our IT infrastructure. Role Overview: The IT Manager/Operator at Sunlune.us will play a key role in setting up and managing our IT infrastructure to ensure smooth, secure, and high-availability operations. You will be responsible for ensuring VPN services, security, and operational reliability across our global R&D teams. This role requires a balance of strategic IT planning, hands-on technical support, and security management. While immediate support for GPU-based AI model fine-tuning and inference is not a priority, it may be required down the road as we scale our AI operations. Key Responsibilities: • IT Infrastructure Setup & Management: • Design, implement, and manage IT infrastructure that meets the needs of the R&D center, including high-availability systems, secure network configurations, and containerized development environments. • Manage cloud-based services (Google Workspace, collaboration tools) and ensure integration with platforms like Lark Suite, JIRA, GitHub, or GitLab. • Set up and manage secure VPN services to support international collaboration with our China-based R&D center. • Proactively assess and plan for future needs, including potential GPU resources for AI workloads. • Operations & Support: • Provide hands-on IT support for hardware, software, networking, and containerized development environments (Docker, Kubernetes). • Ensure all systems are designed for high availability, with redundancy and failover strategies in place. • Troubleshoot and resolve technical issues, ensuring minimal downtime for R&D operations. • Security & Compliance: • Implement and maintain robust security measures, including firewalls, VPNs, encryption, and access controls to protect sensitive R&D data. • Monitor network security, deploy intrusion detection systems (IDS), and manage endpoint security. • Ensure compliance with industry standards, regulations, and internal policies, with a focus on protecting intellectual property and data integrity. • Cloud & SaaS Management: • Optimize the use of cloud services and SaaS-based collaboration tools to support the R&D team's workflows and project management. • Evaluate and integrate new SaaS tools as needed for continuous improvement. • Collaboration & Communication: • Act as the IT liaison between local and remote teams, ensuring seamless communication and system integration across different geographies. • Work closely with AI toolchain, firmware, and SDK teams to support their technical needs. Qualifications: • Technical Expertise: • 5+ years of experience in IT management or system administration, with a focus on secure and high-availability environments. • Experience with VPNs, firewalls, network security, and cloud-based solutions (AWS, GCP, Azure). • Proficient with containerization technologies (Docker, Kubernetes) and collaboration tools (Google Workspace, Lark Suite, JIRA, GitHub/GitLab). Operational Skills: • Proven track record of managing IT operations in fast-paced R&D environments. • Strong problem-solving skills, with the ability to troubleshoot and resolve hardware, software, and networking issues efficiently. • Security & Compliance: • In-depth knowledge of cybersecurity best practices, including VPN security, firewalls, data encryption, and intrusion detection systems. • Experience in ensuring high-availability systems with redundancy and failover strategies. • Communication & Leadership: • Ability to collaborate effectively across teams and geographies, including international R&D centers. • Strong written and verbal communication skills, with the ability to explain technical issues clearly. Why Join Sunlune.us? • Be part of a growing and innovative company shaping the future of AI and semiconductor technology. • Work in a collaborative, forward-thinking environment with ample opportunities for career growth. • Competitive compensation and benefits package. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

The Client Delivery Lead is a “player-coach” who is responsible for directly managing and mentoring a subset of support engineers within a business unit. In addition to their mentorship responsibilities, the Lead will also continue to perform customer support activities, which could include customer meetings and serving as an escalation point for the team. In this role, you will be dedicated and onsite at a client location in the Oyster Point area of San Francisco. You will be a working lead, actively working on tickets alongside your team while managing and mentoring the engineers. Location: Oyster Point area of San Francisco Terms: Direct Hire Rate: $100-120,000/year Duties and Responsibilities Perform queue monitoring to ensure calls are answered within SLA Actively manage escalations to other support groups Manage direct reports to performance goals Handle escalations from team members Perform employee performance evaluations, disciplinary actions, PTO scheduling for your direct reports Ensure assigned client documentation is updated as changes occur to client contracts and environments Provide onsite support at the client's South San Francisco location. Actively work on support tickets and service requests alongside your team. Education Bachelor's degree in related field from an accredited college or university MCP, A+, Security+, Network+ Certification or ability to obtain within 6 months of employment Experience 5+ years of client facing project management and client engagement experience. 5+ years of technical experience 3+ years of support engineer experience Experience with a Managed IT Services company, preferred Working knowledge of current IT hardware and software components Knowledge of technical competencies including, but not limited to: servers, virtualization, networking, security, storage, and service desk Familiarity with ITIL v3 framework This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kafka Engineer Duration: Fill-Time OR W2 with Intelliswift Mut-Have:- Confluent Kafka expert with strong infrastructure expertise and the ability to provide guidance on best practices for developing Kafka consumer applications. Must have in-depth experience with Kafka Connectors, Kafka Streams, and KSQLs, along with an experience of managing high-volume traffic. Good to have knowledge on Kafka integration with Cloud and On premise apps like Azure, AWS, Microservices, web Methods etc Key Responsibilities: Manage and maintain Confluent Kafka clusters. Troubleshoot and resolve platform-level issues. Provide guidance and best practices to the development team. Monitor and optimize Kafka performance. Collaborate with cross-functional teams to ensure seamless integration. Qualifications: Proven experience with Confluent Kafka. Strong understanding of Kafka architecture and internals. Excellent problem-solving skills. Ability to work onsite and collaborate effectively with team members. Strong communication skills. Preferred Skills: Experience with other messaging systems. Familiarity with cloud platforms and containerization.

The Director of Information Technology at Otsuka America, Inc. (OAI) reports to the VP of IT & CISO and collaborates with OAI affiliates across North America, the corporate office in Japan, and regional offices globally, including Europe. This hands-on role is responsible for overseeing the delivery of IT shared services across multiple North American affiliate companies. The position includes the overall planning, development, and execution of IT strategies, encompassing infrastructure, hardware, software, networking systems, and ensuring that all technology solutions align with OAI's regional objectives. Additionally, the role includes overseeing contracts and managing electronic office systems, which may encompass personal computers, file servers, email systems, internet resources, electronic forms, local and wide area networks (LAN/WAN), software applications, telephone systems, and general office equipment (e.g., copiers, fax machines, and postal metering systems). Principal Responsibilities: Oversee, direct, evaluate, and maintain the company's LAN and WAN hardware and software infrastructure. Manage the installation, upgrade, and performance monitoring of IT systems and services. Manage software vendor contracts for the region. Develop and implement IT infrastructure strategies, including cloud-based solutions. Provide training for users on hardware, software, and office equipment. Respond to user requests, issues, and problems related to software, hardware, and equipment. Assist subsidiaries and the parent company with IT-related issues as needed. Oversee and maintain the company's phone system, and recommend replacement for fax, copier, and postal metering equipment. Maintain communication services (email, internet) and coordinate with other locations. Develop and maintain disaster recovery and business continuity plans. Develop and execute a network strategy to support both current and future operations. Create and maintain corporate hardware/software policies and standards. Qualifications/Required Knowledge/ Experience and Skills: Experience: 10+ years of relevant experience, including prior leadership experience leading IT teams and the ability to manage hands-on tasks. Technical Skills: Strong expertise in network design and architecture. Experience with cloud platforms such as Azure and AWS. In-depth knowledge of telecommunications equipment, software, and communication mediums (e.g., the internet). Advanced proficiency with Microsoft software products. Contract Management: Experience in preparing requests for proposals and negotiating equipment purchase contracts. Communication Skills: Strong written and verbal communication skills are essential. Educational Qualifications Bachelor's Degree (preferred) Location Remote: San Francisco Bay Area Pay Range The starting base pay for this position in the San Francisco Bay area is as shown below. The actual base pay is dependent upon a variety of factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This position is also eligible for a discretionary annual bonus, paid time off, and a benefits package including but not limited to company-sponsored medical, dental, vision, and a generous 401(k) match. $220,000/year - $255,000/year Disclaimer This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka America, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka America, Inc. is an equal opportunity employer.All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting *********************.

Our client is an accounting and financial consultancy firm headquartered in Silicon Valley. With a team of over 800 professionals, they are in the Top 50 A&A firms in the United States. Primary offices are located in San Francisco, Palo Alto and San Jose with satellite offices in San Diego, and Sacramento. Solutions Delivery IT Director The solutions delivery leader will have a strategic role in communicating a vision for innovation, building relationships with practice partners and department leaders in support of firm growth. IT is a department with the Service to the Firm and the Solutions Delivery IT Director will report to the Head of IT. Key Responsibilities Technology Strategy: Guiding and delivering a business-oriented technology solutions Integration and SaaS Platform Development: Assessing application architecture, the effectiveness of the existing SaaS environment, integrating for improved performance and considering platform expansion Vendor Management: Evaluating and managing relationships with technology vendors. Project and Change Management: Leading the delivery and reporting of strategic firm-wide tech projects Data Infrastructure and Analytics: Building centralized data infrastructure to enabling operational reporting and data-driven insights Innovation and Emerging Technologies: Fostering an environment of innovation and continuous learning. Vendor Management: Evaluating and managing relationships with technology vendors. Personal Skills Needed Technical Expertise: Understanding of architecture, development life cycle, testing, and release management. Client Focus: Prioritizing client satisfaction by actively managing client relationships. Adaptability: Quickly adjusting to changing priorities and market conditions Communication Expertise: Effectively communicating complex technical concepts to both technical and non-technical stakeholders. Team Leadership: Motivating and inspiring the team, fostering collaboration, and promoting individual strengths. Risk Management: Identifying and mitigating potential risks proactively. Project Management Skills: Managing project scope, timelines, and budget efficiently.

Job Title: CTO - AI Perception Algorithm Research Term: Permanent | Full-Time | Direct Hire Salary: $200,000-$500,000/year (negotiable, based on experience) Industry: Autonomous Driving Job Overview: We are seeking an innovative and driven leader to define the technical vision and strategy for our autonomous driving division. As CTO, you will spearhead advancements in perception algorithms, guiding the development of cutting-edge AI technologies that drive innovation from hardware design to algorithm implementation. This leadership role focuses on research and technology, with a strong emphasis on shaping the future of autonomous driving. Reporting directly to the CEO, you will play a pivotal role in enhancing our products and services by leading high-level technical initiatives. Responsibilities: Drive the development of advanced deep learning perception algorithms, including object detection, lane detection, and depth estimation. Define the technical strategy and roadmap to push the boundaries of autonomous driving technologies. Collaborate with cross-functional teams to optimize and integrate algorithms onto AI chips. Stay ahead of trends in machine learning and computer vision, introducing groundbreaking innovations. Foster a culture of excellence in research, encouraging the publication of patents and technical papers. Mentor and inspire engineering teams to align their work with company goals and product strategies. Qualifications: Master's or PhD in Computer Science, Electrical Engineering, or a related field. Proven experience in autonomous driving technology. Strong R&D expertise in AI, deep learning, computer vision, object detection, or sensor fusion. Demonstrated ability to lead technical teams and drive research initiatives. Experience addressing technical trade-offs in performance, power, and flexibility. Familiarity with AI accelerator architecture or AI chip design is a plus. A passion for autonomous driving and a visionary outlook on its future. Ideal Candidate: We're looking for a highly motivated and visionary leader who thrives on tackling real-world AI challenges. You are an ambitious, strategic thinker with exceptional problem-solving skills and a clear passion for transforming the autonomous driving industry. With the ability to inspire teams and push technological boundaries, you will play a critical role in shaping the future of transportation.

TOP THINGS: Experience managing IT Infrastructure related programs, We do not have application projects or programs. Duration/Depth of experience managing IT related programs, Types of IT programs/projects supported. The successful candidate will be responsible for managing Programs supporting projects within the IT Infrastructure and Cloud Services Portfolio. Their role is to ensure that our team meet the client's expectations by delivering Project on time, within budget, in scope, and with high quality. Ensures projects are operating effectively. Responsibilities typically include some or most of the following in support of Program Management to ensure attainment of program metrics/objectives. • Full understanding of Program, Product, and Project Management activities both in Waterfall and Agile. • Full understanding of both Agile and Waterfall methodologies • Ability to develop templates, roadmap, reports, metrics, necessary documents • Measuring and reporting on success of the program • Identifying and maintaining strong working relationships with all strategic programs and partners • Communicates and champions the infrastructure requirements necessary to execute the IT portfolio. • Ensures compliance to Standards/regulations and governance processes. • Highly collaborative, able to work cross-functionally; possessing the ability to forge relationships and partner effectively. Job Responsibilities • Provides IT services that include planning, development, implementation, and support for systems solutions required for the Network Infrastructure Devices, Fiber and Undergrounding, Data Center Infrastructure Technologies • Utilizes various tools and techniques for estimating costs associated with a project/program including physical, financial, and human capital costs. • Leads the effort in creative approaches to problem solving and quality deliverables supporting business needs. • Accountable for negotiating conflicts and ensuring identified issues are resolved. • Provides leadership and motivation to team members. • Establish comprehensive service level agreements. • Ensures that the project/program outcome reflects the goals of the organization/business. • Ensures timely and effective communication regarding the mapping of initiatives to business goals to business partners, including presenting information to IT and business leaders outlining portfolio specifics. • Acts as a liaison and conduit for information flow between the department team and the rest of the IT and business community, as well as with appropriate external stakeholders; manages the efficient and effective resolution of issues. • Monitors program results against technical specifications. • Ensures appropriate resources are assigned to each project/program. • Develops and manage to a set of meaningful metrics to demonstrate the efficiency and effectiveness of the team on a monthly, quarterly, and yearly basis. • Ensures compliance to standards/regulations and governance processes. • Develops and manages department budgets, regularly monitoring expenses against forecast, providing explanation or justification for budget items and/or variances. • Communicates project status to all stakeholders. • Monitors, evaluates status, and reports on projects. • Communicates (oral and written) with peers inside and outside of the department, providing information or exchanging data. Qualifications Minimum: • Bachelor's Degree or equivalent experience • Job-related experience, 8 years • SAFe RTE, Scrum Master, or PMI PMP Certification Desired: • Master's Degree in job-related discipline or equivalent experience • 4 years or more implementing Infrastructure projects

TOP THINGS: - Telecom experience - ability to handle multiple priorities - Independent / fast learner TEMS IT Planning Analyst The Office of the CIO (OCIO) represents the cross-functional IT Management capabilities that enable running the business of IT. The OCIO focuses on supporting IT's operation model by ensuring a consistent, transparent, and efficient approach to the way the IT organization delivers value to its partners. The core of the OCIO consists of four areas essential to the long-term success of IT: Contract Management, Business Operations, Program Management Office, and Investment Management. Job Summary: The Telecom Expense IT Planning Analyst is a support position focused on the lifecycle of IT Telecom Lease Services. This includes provisioning IT telecom services (MACD activity), Telecom invoice management, Telecom inventory management, Telecom vendor management and financial reporting as well as overall business intelligence. The IT Planning Analyst is chartered with delivering cost avoidance, savings, MACD services and ensuring internal client satisfaction. Principle Duties and Responsibilities: • Work within internal systems and within TEM (Telecom Expense Management) platform to manage data and voice MACD services. Includes quoting, ordering, tracking, scheduling, and activations. • Work closely with Managed TEM provider to ensure inventory, invoicing and cost is loaded timely and correctly • Ensure 100% capture of client invoices for on-time processing • Audit and process telecom wireline and wireless invoices according to schedule • Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc. • Investigate and identify inventory exceptions and dispute with vendor as required • Vendor management - work closely with telecom vendors to ensure timely receipt of invoices, accurate pricing and cost validation, dispute management and timely/accurate MACD activity • Provide timely, detailed and accurate reporting as required • Collaborate with engineers and business partners to deliver on network infrastructure work Preferred Competencies: • Telecom invoice management • General knowledge of business finance - cost allocation, AP and GL process • Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications) • General knowledge of enterprise system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR) • Reviewing, understanding, interpreting and managing carrier contracts • General knowledge of and understanding of pricing and benchmarking of telecom services • Understanding of SAAS structure, architecture, and security • C-Level presentation and interaction skills • Knowledge of vendor internal processes (AT&T, Verizon, Frontier, Lumen) Skills and Abilities: • Ability to multitask on various functions throughout the workday • Ability to communicate effectively (verbal, written, email) with internal customers, peers, direct and senior management • Ability to escalate effectively and manage vendors (both partners and non-partner vendors) • Ability to work as a facilitator on project plans - implementations and installs/disconnects • Ability to leverage automation for efficiency and added benefit • While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally Required Education and Experience: • College Degree or equivalent work experience • 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries • Able to perform in-depth audits and reconciliation of telecom and data networking service orders and change activity against vendor records, billing and corporate-wide financial objectives • Ability to file carrier disputes when warranted • Able to manage order tracking, expense monitoring and allocation of cost and credits for network activity, across multiple business units

We are hiring our next IT Systems Administrator to provide excellent end-user support and customer service for our incredible California Transforming Age team. This administrator is resource for projecting Transforming Age's Mission, Vision, Values and Culture of Excellence! This position will operate as approximately 25% remote and 75% in-house, primarily providing IT support to our Minnesota area communities. Additional travel may be required as needed (limited). Our IT Systems Administrator: Respond to requests for technical assistance in person, via phone, and electronically Diagnose and resolve technical hardware and software issues, such as network and server access problems, network cabling, WAN, VLAN, firewall, VPN, voice communications (i.e., PBX telephone) and voice mail systems Research questions using available resources. Track, route, document resolutions & redirect problems appropriately Follow standard help desk procedures, including logging of all helpdesk interactions Administer helpdesk software. Identify, troubleshoot and or escalate situations requiring urgent attention Prepare activity reports, document internal procedures, file, and provide general assistance to IT department personnel as directed by the IT Manager Stay current with system information, changes, and updates Provide on-call / after-hours technical coverage Monitor and respond quickly and effectively to requests received through the IT helpdesk on a first-in first-out based on priority Assist with onboarding of new users Install, configure and test new workstations, peripheral equipment, and software Maintain inventory of all equipment, software, and licenses Perform timely workstation hardware and software upgrades and/or troubleshooting as required Plan, perform and document infrastructure upgrades with IT management supervision. Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals Perform other duties as assigned What you need to succeed: Bachelor degree in Computer Science or related field, Associates degree and experience, or equivalent professional experience Minimum three years of experience in network administration and/or computer systems support in a business environment. Additionally, minimum of one to three years' experience in a dedicated helpdesk role CompTIA - A+ , Security+ , and Network+, MCSE, MCSA, MCITP, MCTS, and MCDST certifications are preferred. Advanced understanding of technology in a business environment Outstanding communication skills, problem solving skills and ability to interface and maintain effective relationships with all residents, family members and employees in a team- oriented environment Effective analytical and problem-solving skills Discretion in handing confidential information. Extensive experience with multiple operating environments (including Windows and Mac OS). Experience with Active Directory, Group Policy and client management tools Extensive experience with MS Office, Office 365, Windows Hyper V Extensive experience with antivirus enterprise management, client security management, and all aspects of software installation and package creation Experience with client data and error recovery methods Extensive experience with computer networking (Ethernet, TCP/IP, DNS, DHCP) in a multi-vendor environment Experience with Cisco and Palo Alto Firewalls Microsoft or other certifications are preferred. Must be available for on-call coverage responsibilities with team rotation. Local travel between Transforming Age communities; Valid California State driver's license and reliable transportation required; Regional travel on occasion.

Looking for: IT Support Administrator with three years or more experience. Level one critical first line support for corporate office and local offices. Responsible for resolving and troubleshoot IT issues for hardware support, network, operating systems, and software issues. Three plus years of experience with current versions of desktop supported software environments including Windows, mac OS, iOS, Android, Linux, web browsers, email clients, and office applications. Mid-level network troubleshooting, which include, but not limited to enterprise wireless deployment. Three plus years of experience with Google Workspace/G-Suite, Google Apps, and Office 365 Excellent customer service skills supporting users in various mediums such as telephone and email, as well as in-person. Must be able to perform computer hardware upgrades, from replacing hard drives, adding more memory, and replacing screens. Experience with Operating Systems (OS) image deployment which include Windows, ChromeOS, mac OS, and iOS images. MDM/EMM experience.

Remote/Onsite: Onsite Technology Top Skills: Windows 10, Azure AD, Office 365 Robert Half is looking for a IT Support Administrator in Campbell, CA. The IT Support Administrator will assist in meeting the organizations' IT needs and will be responsible for the day to day operational activities of help desk Support, with general understanding of network administration, server, and systems. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. Submit your application for this exciting opportunity! Essential Duties: Manage the day-to-day technical support function Provide Tier 1-2 Support Assist End Users with troubleshooting Microsoft products including SharePoint, outlook, onedrive etc. Troubleshoot Azure AD and Office 365 Respond to requests for technical assistance in person, phone, or electronically Configures, deploys, and supports standard desktop and laptop PCs, various business applications, office equipment, and printers. Some day to day issues: Can't connect, this person will troubleshoot, Lock myself out, password reset, New monitor, new keyboard. Top Requirements 5+ years in a corporate IT role Experience with Azure AD Experience with Office 365 Networking concepts including WiFi; VPN, VLAN Help desk systems and ticketing; video conferencing using zoom Windows OS

******Preference is local candidates. There is a need for them to be onsite at least a couple times per month. At least twice per month.****** - Travel is on as needed basis. If resource needs to attend a site visit, expectation is they do. EQUIPMENT REQUIRED: Client will provide a laptop. For any instance a PPE will be required, client will provide the PPE. They will need a cell phone or telephone that can be used to communicate. TOP THINGS: Experience managing IT Infrastructure related programs, We do not have application projects or programs. Duration/Depth of experience managing IT related programs, Types of IT programs/projects supported. Job Responsibilities • Provides IT services that include planning, development, implementation, and support for systems solutions required for the Company's Network Infrastructure Devices, Fiber and Undergrounding, Data Center Infrastructure Technologies • Utilizes various tools and techniques for estimating costs associated with a project/program including physical, financial, and human capital costs. • Leads the effort in creative approaches to problem solving and quality deliverables supporting business needs. • Accountable for negotiating conflicts and ensuring identified issues are resolved. • Provides leadership and motivation to team members. Qualifications Minimum: • Bachelor's Degree or equivalent experience • Job-related experience, 8 years • SAFe RTE, Scrum Master, or PMI PMP Certification Desired: • Master's Degree in job-related discipline or equivalent experience • 4 years or more implementing Infrastructure projects

DAHLIN is an award-winning architecture, planning, and interiors design firm with 190+ multi-cultural professionals located throughout the Western United States. We offer more than 45 years of experience building communities where we live and work, driven by the vision of creating places that promote human fulfillment and well-being. This same Passion for Place starts with our own working environment-a positive community where people thrive. Please visit our website (******************** to learn more. We are currently seeking a Director - Information Technology who will provide strategic direction and focus for the technology needs of DAHLIN, manage IT operations to maximize service and reliability, and actively partner with internal stakeholders to align technology with DAHLIN's business needs. This individual manages IT staff and maintains overall responsibility for customer service, system performance, project management, service quality, information security, operating budgets, and appropriate risk management. This is a highly collaborative role that involves working closely with other business leaders to support, facilitate, and drive the ongoing pursuit of improvement and innovation. This is a hybrid position, requiring a minimum of 3 days per week onsite at our Pleasanton, CA office. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Oversees the day-to-day operations of the IT department ensuring that technology aligns with business strategies and core values. Understands the business goals and translates strategy to specific functional needs and challenges of using technology to push DAHLIN forward. Manages IT staffing, including recruitment, supervision, scheduling, career development, evaluation and disciplinary actions. Oversees the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems and platforms. Ensures the provision of end-user services, including help desk and technical support services. Manages financial aspects of the IT department, including purchasing, budget review and management. Develops, implements and ensures policies and procedures are followed, including those for system architecture, security, disaster recovery, standards, purchasing, and service provision. Proactively identifies mission-critical IT issues and informs Managing Director in a timely manner, including but not limited to system failures and recovery processes, needs for timely IT investments and rollouts of specific IT projects and initiatives. Exhibits leadership in contributing to a positive atmosphere, within the IT Team and across DAHLIN. Operations Management/Functional Duties Ensures the safety, reliability, availability and security of DAHLIN's information systems across all offices. Checks systems to optimize performance and to initiate recovery action after system failures. Develops, maintains and tests disaster recovery plans. Establishes and controls systems access and security. Manages computer operation scheduling, backup, storage and retrieval functions. Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements. Develops and executes annual action plan and supporting budgets, managing expenses and resources carefully to achieve maximum efficiency and minimize costs; monitors the overall performance of the department. Oversees all IT operating and capital expenditures and manages fixed assets, licenses and other departmental resources. Prepares and maintains documentation of network configurations and cabling layouts. Coordinates and communicates with other departments/teams to understand and meet their requirements. Company-wide Strategy Assesses current technology and engages in continuous process of evaluating the efficacy of DAHLIN's technology infrastructure and services across all offices; benchmarks, analyzes, reports on, and makes recommendations for the improvement and growth of the IT environment. Performs analysis of network needs and contributes to design of network architecture, integration and installation. Defines controls, policies and standards for our company's technology performance and usage and measures department and system success accordingly. Ensures organization's enterprise architecture is flexible enough to adapt to changing program and business needs. Stays abreast of industry trends, best practices, and evolution of technologies and leverages relevant emerging technologies to further DAHLIN's mission. Identifies areas of weakness and contracts with outside experts as directed by Managing Director to ensure the smooth running of DAHLIN's IT infrastructure. Travels to other DAHLIN offices as needed. KNOWLEDGE, SKILLS, & ABILITIES: This role requires a strategic thinker with excellent leadership skills, a passion for driving digital transformation and a deep understanding of IT infrastructure in the AEC industry. Strong project management skills combined with self-motivation to anticipate and develop solutions combined with the ambition and patience to execute at a fast pace. Knowledge and experience in software selection, implementation, integration, and testing is required, as is a history of delivering successful, on-time, on-budget technology projects. Strong understanding of, and experience with, the evaluation of database and other application tools. Demonstrated understanding of all elements of IT architecture (including, but not limited to infrastructure, applications, data management, redundancy, and disaster recovery). Ability to act as “change agent” for driving process and continuous improvements within DAHLIN, helping teams scale. Demonstrated knowledge of IT risk management and security and compliance issues. Demonstrated experience establishing IT metrics of success and conducting ongoing evaluations of performance. Demonstrated ability to manage and build a strong team of IT professionals. Excellent organizational, interpersonal and communication skills, including tact & diplomacy, ability to comfortably relate with technical and non-technical staff, and to persuade and concede appropriately. Demonstrated leadership qualities, an ability to lead and motivate others to action, and a commitment to fostering a culture of learning and professional development. Highest level of integrity and management of confidential information. A positive attitude about the work to be done, co-workers, clients, leadership, and company policies. MINIMUM EXPERIENCE, EDUCATION, CERTIFICATIONS: Bachelor's degree in computer science or equivalent. 10+ years of progressive IT experience, including project and staff management. Broad technology experience with emphasis in Design Technology within the AEC industry. Consulting firm experience or other demonstrated customer/stakeholder relationship management is a plus. Must be legally authorized to work for any employer in the United States without any restrictions or visa sponsorship. PHYSICAL REQUIREMENTS: This position requires visual acuity and manual dexterity sufficient to operate standard office equipment. The employee must be able to sit or stand at a desk for a full shift and lift and/or move up to 50 pounds. We offer a competitive compensation package based on experience and qualifications. Excellent benefits include medical, dental, and vision coverage. We also offer the opportunity to participate in a pre-tax Flexible Spending plan, Employee Stock Ownership Plan, and 401k. Salary range: Starting salary $150,000 to $155,000 depending on qualifications. Placement within this pay range will be determined by factors such as education, qualifications, project complexity and/or experience. The maximum is reserved for candidates who currently meet all job requirements. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. How to Apply: Please include a cover letter with your resume (PDF or Word/5MB max) that tells us why you are our ideal candidate and why you want to our work for our firm. Inquiries that do not follow these instructions may not be considered. Background checks are conducted on all final candidates for this position in accordance with applicable federal and state law and may include obtaining a Consumer Credit Report from a Consumer Reporting Agency. One last note. . . Real people review every application, so we regret that due to the large volume of inquiries, we are unable to accept phone calls regarding the status of applications. We'll be sure to contact you if we need more information. Apply now!

The Director of Information Technology at Otsuka America, Inc. (OAI) reports to the VP of IT & CISO and collaborates with OAI affiliates across North America, the corporate office in Japan, and regional offices globally, including Europe. This hands-on role is responsible for overseeing the delivery of IT shared services across multiple North American affiliate companies. The position includes the overall planning, development, and execution of IT strategies, encompassing infrastructure, hardware, software, networking systems, and ensuring that all technology solutions align with OAI's regional objectives. Additionally, the role includes overseeing contracts and managing electronic office systems, which may encompass personal computers, file servers, email systems, internet resources, electronic forms, local and wide area networks (LAN/WAN), software applications, telephone systems, and general office equipment (e.g., copiers, fax machines, and postal metering systems). Principal Responsibilities: Oversee, direct, evaluate, and maintain the company's LAN and WAN hardware and software infrastructure. Manage the installation, upgrade, and performance monitoring of IT systems and services. Manage software vendor contracts for the region. Develop and implement IT infrastructure strategies, including cloud-based solutions. Provide training for users on hardware, software, and office equipment. Respond to user requests, issues, and problems related to software, hardware, and equipment. Assist subsidiaries and the parent company with IT-related issues as needed. Oversee and maintain the company's phone system, and recommend replacement for fax, copier, and postal metering equipment. Maintain communication services (email, internet) and coordinate with other locations. Develop and maintain disaster recovery and business continuity plans. Develop and execute a network strategy to support both current and future operations. Create and maintain corporate hardware/software policies and standards. Qualifications/Required Knowledge/ Experience and Skills: Experience: 10+ years of relevant experience, including prior leadership experience leading IT teams and the ability to manage hands-on tasks. Technical Skills: Strong expertise in network design and architecture. Experience with cloud platforms such as Azure and AWS. In-depth knowledge of telecommunications equipment, software, and communication mediums (e.g., the internet). Advanced proficiency with Microsoft software products. Contract Management: Experience in preparing requests for proposals and negotiating equipment purchase contracts. Communication Skills: Strong written and verbal communication skills are essential. Educational Qualifications Bachelor's Degree (preferred) Location Remote: San Francisco Bay Area Pay Range The starting base pay for this position in the San Francisco Bay area is as shown below. The actual base pay is dependent upon a variety of factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This position is also eligible for a discretionary annual bonus, paid time off, and a benefits package including but not limited to company-sponsored medical, dental, vision, and a generous 401(k) match. $220,000/year - $255,000/year Disclaimer This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka America, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka America, Inc. is an equal opportunity employer.All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting *********************.

Kafka Engineer Duration: Fill-Time OR W2 with Intelliswift Mut-Have:- Confluent Kafka expert with strong infrastructure expertise and the ability to provide guidance on best practices for developing Kafka consumer applications. Must have in-depth experience with Kafka Connectors, Kafka Streams, and KSQLs, along with an experience of managing high-volume traffic. Good to have knowledge on Kafka integration with Cloud and On premise apps like Azure, AWS, Microservices, web Methods etc Key Responsibilities: Manage and maintain Confluent Kafka clusters. Troubleshoot and resolve platform-level issues. Provide guidance and best practices to the development team. Monitor and optimize Kafka performance. Collaborate with cross-functional teams to ensure seamless integration. Qualifications: Proven experience with Confluent Kafka. Strong understanding of Kafka architecture and internals. Excellent problem-solving skills. Ability to work onsite and collaborate effectively with team members. Strong communication skills. Preferred Skills: Experience with other messaging systems. Familiarity with cloud platforms and containerization.

The Telecom Expense IT Planning Analyst is a support position focused on the lifecycle of IT Telecom Lease Services. This includes provisioning IT telecom services (MACD activity), Telecom invoice management, Telecom inventory management, Telecom vendor management and financial reporting as well as overall business intelligence. The IT Planning Analyst is chartered with delivering cost avoidance, savings, MACD services and ensuring internal client satisfaction. Principle Duties and Responsibilities: • Work within internal systems and within TEM (Telecom Expense Management) platform to manage data and voice MACD services. Includes quoting, ordering, tracking, scheduling, and activations. • Work closely with Managed TEM provider to ensure inventory, invoicing and cost is loaded timely and correctly • Ensure 100% capture of client invoices for on-time processing • Audit and process telecom wireline and wireless invoices according to schedule • Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc. • Investigate and identify inventory exceptions and dispute with vendor as required • Vendor management - work closely with telecom vendors to ensure timely receipt of invoices, accurate pricing and cost validation, dispute management and timely/accurate MACD activity • Provide timely, detailed and accurate reporting as required • Collaborate with engineers and business partners to deliver on network infrastructure work Preferred Competencies: • Telecom invoice management • General knowledge of business finance - cost allocation, AP and GL process • Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications) • General knowledge of enterprise system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR) • Reviewing, understanding, interpreting and managing carrier contracts • General knowledge of and understanding of pricing and benchmarking of telecom services • Understanding of SAAS structure, architecture, and security • C-Level presentation and interaction skills • Knowledge of vendor internal processes (AT&T, Verizon, Frontier, Lumen) Skills and Abilities: • Ability to multitask on various functions throughout the workday • Ability to communicate effectively (verbal, written, email) with internal customers, peers, direct and senior management • Ability to escalate effectively and manage vendors (both partners and non-partner vendors) • Ability to work as a facilitator on project plans - implementations and installs/disconnects • Ability to leverage automation for efficiency and added benefit • While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally Required Education and Experience: • College Degree or equivalent work experience • 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries • Able to perform in-depth audits and reconciliation of telecom and data networking service orders and change activity against vendor records, billing and corporate-wide financial objectives • Ability to file carrier disputes when warranted • Able to manage order tracking, expense monitoring and allocation of cost and credits for network

We are hiring our next IT Systems Administrator to provide excellent end-user support and customer service for our incredible California Transforming Age team. This administrator is resource for projecting Transforming Age's Mission, Vision, Values and Culture of Excellence! This position will operate as approximately 25% remote and 75% in-house, primarily providing IT support to our Minnesota area communities. Additional travel may be required as needed (limited). Our IT Systems Administrator: Respond to requests for technical assistance in person, via phone, and electronically Diagnose and resolve technical hardware and software issues, such as network and server access problems, network cabling, WAN, VLAN, firewall, VPN, voice communications (i.e., PBX telephone) and voice mail systems Research questions using available resources. Track, route, document resolutions & redirect problems appropriately Follow standard help desk procedures, including logging of all helpdesk interactions Administer helpdesk software. Identify, troubleshoot and or escalate situations requiring urgent attention Prepare activity reports, document internal procedures, file, and provide general assistance to IT department personnel as directed by the IT Manager Stay current with system information, changes, and updates Provide on-call / after-hours technical coverage Monitor and respond quickly and effectively to requests received through the IT helpdesk on a first-in first-out based on priority Assist with onboarding of new users Install, configure and test new workstations, peripheral equipment, and software Maintain inventory of all equipment, software, and licenses Perform timely workstation hardware and software upgrades and/or troubleshooting as required Plan, perform and document infrastructure upgrades with IT management supervision. Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals Perform other duties as assigned What you need to succeed: Bachelor degree in Computer Science or related field, Associates degree and experience, or equivalent professional experience Minimum three years of experience in network administration and/or computer systems support in a business environment. Additionally, minimum of one to three years' experience in a dedicated helpdesk role CompTIA - A+ , Security+ , and Network+, MCSE, MCSA, MCITP, MCTS, and MCDST certifications are preferred. Advanced understanding of technology in a business environment Outstanding communication skills, problem solving skills and ability to interface and maintain effective relationships with all residents, family members and employees in a team- oriented environment Effective analytical and problem-solving skills Discretion in handing confidential information. Extensive experience with multiple operating environments (including Windows and Mac OS). Experience with Active Directory, Group Policy and client management tools Extensive experience with MS Office, Office 365, Windows Hyper V Extensive experience with antivirus enterprise management, client security management, and all aspects of software installation and package creation Experience with client data and error recovery methods Extensive experience with computer networking (Ethernet, TCP/IP, DNS, DHCP) in a multi-vendor environment Experience with Cisco and Palo Alto Firewalls Microsoft or other certifications are preferred. Must be available for on-call coverage responsibilities with team rotation. Local travel between Transforming Age communities; Valid California State driver's license and reliable transportation required; Regional travel on occasion.

The Director of Information Technology at Otsuka America, Inc. (OAI) reports to the VP of IT & CISO and collaborates with OAI affiliates across North America, the corporate office in Japan, and regional offices globally, including Europe. This hands-on role is responsible for overseeing the delivery of IT shared services across multiple North American affiliate companies. The position includes the overall planning, development, and execution of IT strategies, encompassing infrastructure, hardware, software, networking systems, and ensuring that all technology solutions align with OAI's regional objectives. Additionally, the role includes overseeing contracts and managing electronic office systems, which may encompass personal computers, file servers, email systems, internet resources, electronic forms, local and wide area networks (LAN/WAN), software applications, telephone systems, and general office equipment (e.g., copiers, fax machines, and postal metering systems). Principal Responsibilities: Oversee, direct, evaluate, and maintain the company's LAN and WAN hardware and software infrastructure. Manage the installation, upgrade, and performance monitoring of IT systems and services. Manage software vendor contracts for the region. Develop and implement IT infrastructure strategies, including cloud-based solutions. Provide training for users on hardware, software, and office equipment. Respond to user requests, issues, and problems related to software, hardware, and equipment. Assist subsidiaries and the parent company with IT-related issues as needed. Oversee and maintain the company's phone system, and recommend replacement for fax, copier, and postal metering equipment. Maintain communication services (email, internet) and coordinate with other locations. Develop and maintain disaster recovery and business continuity plans. Develop and execute a network strategy to support both current and future operations. Create and maintain corporate hardware/software policies and standards. Qualifications/Required Knowledge/ Experience and Skills: Experience: 10+ years of relevant experience, including prior leadership experience leading IT teams and the ability to manage hands-on tasks. Technical Skills: Strong expertise in network design and architecture. Experience with cloud platforms such as Azure and AWS. In-depth knowledge of telecommunications equipment, software, and communication mediums (e.g., the internet). Advanced proficiency with Microsoft software products. Contract Management: Experience in preparing requests for proposals and negotiating equipment purchase contracts. Communication Skills: Strong written and verbal communication skills are essential. Educational Qualifications Bachelor's Degree (preferred) Location Remote: San Francisco Bay Area Pay Range The starting base pay for this position in the San Francisco Bay area is as shown below. The actual base pay is dependent upon a variety of factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This position is also eligible for a discretionary annual bonus, paid time off, and a benefits package including but not limited to company-sponsored medical, dental, vision, and a generous 401(k) match. $220,000/year - $255,000/year Disclaimer This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka America, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka America, Inc. is an equal opportunity employer.All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting *********************.

We are hiring our next IT Systems Administrator to provide excellent end-user support and customer service for our incredible California Transforming Age team. This administrator is resource for projecting Transforming Age's Mission, Vision, Values and Culture of Excellence! This position will operate as approximately 25% remote and 75% in-house, primarily providing IT support to our Minnesota area communities. Additional travel may be required as needed (limited). Our IT Systems Administrator: Respond to requests for technical assistance in person, via phone, and electronically Diagnose and resolve technical hardware and software issues, such as network and server access problems, network cabling, WAN, VLAN, firewall, VPN, voice communications (i.e., PBX telephone) and voice mail systems Research questions using available resources. Track, route, document resolutions & redirect problems appropriately Follow standard help desk procedures, including logging of all helpdesk interactions Administer helpdesk software. Identify, troubleshoot and or escalate situations requiring urgent attention Prepare activity reports, document internal procedures, file, and provide general assistance to IT department personnel as directed by the IT Manager Stay current with system information, changes, and updates Provide on-call / after-hours technical coverage Monitor and respond quickly and effectively to requests received through the IT helpdesk on a first-in first-out based on priority Assist with onboarding of new users Install, configure and test new workstations, peripheral equipment, and software Maintain inventory of all equipment, software, and licenses Perform timely workstation hardware and software upgrades and/or troubleshooting as required Plan, perform and document infrastructure upgrades with IT management supervision. Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals Perform other duties as assigned What you need to succeed: Bachelor degree in Computer Science or related field, Associates degree and experience, or equivalent professional experience Minimum three years of experience in network administration and/or computer systems support in a business environment. Additionally, minimum of one to three years' experience in a dedicated helpdesk role CompTIA - A+ , Security+ , and Network+, MCSE, MCSA, MCITP, MCTS, and MCDST certifications are preferred. Advanced understanding of technology in a business environment Outstanding communication skills, problem solving skills and ability to interface and maintain effective relationships with all residents, family members and employees in a team- oriented environment Effective analytical and problem-solving skills Discretion in handing confidential information. Extensive experience with multiple operating environments (including Windows and Mac OS). Experience with Active Directory, Group Policy and client management tools Extensive experience with MS Office, Office 365, Windows Hyper V Extensive experience with antivirus enterprise management, client security management, and all aspects of software installation and package creation Experience with client data and error recovery methods Extensive experience with computer networking (Ethernet, TCP/IP, DNS, DHCP) in a multi-vendor environment Experience with Cisco and Palo Alto Firewalls Microsoft or other certifications are preferred. Must be available for on-call coverage responsibilities with team rotation. Local travel between Transforming Age communities; Valid California State driver's license and reliable transportation required; Regional travel on occasion.