Manager, Information Systems
Information technology manager job in Saint Louis, MO
The Manager, Information Systems is accountable for ensuring excellence in providing End User IT services to internal customers through service development, transition, and operations. The individual will ensure that service objectives and operational outcomes are achieved and will drive ongoing improvements in service operations performance. This role leads a team that is the face to our internal users and handles all direct IT Support for the user community. The support team will be comprised primarily of Internal resources with supplemental External Resources, which will require oversight to ensure all company policies and processes are followed. Additionally, guidance and direction will be set and communicated to site IT management regarding End User Support processes.
Job Description
Essential Functions
Division Call Center and Service Depot
Oversee the operations of the Division User Support Call center and Service Depot.
Manage deskside support activities to ensure services are effective and efficient.
Collaborate with the Director of Infrastructure and Operations in setting strategy for staffing utilizing employees and/or managed services.
Identify and implement self-service solutions for the users.
Conduct user focus groups to obtain productive feedback regarding IT services and performance for areas across the IT department.
Create and conduct IT surveys to end users, interpret the results and work with Director of Infrastructure and Operations on department-wide improvements.
IT Site Management
Oversee Site IT and Managed Services for all corporate offices, distribution centers, and non-staffed plant locations to ensure IT services are delivered effectively, efficiently and to the business customer's expectations.
Assure functions are current and operate within Service Level Agreements.
Anticipate and identify issues that can inhibit service performance and develop and implement preventive and corrective actions.
Manage external service provider(s) to assure SLA's are attained to ensure effective and efficient IT services are delivered. This includes fulfilling user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks.
Ensure enhancements and projects follow IT change management guidelines to ensure all required information is available to support changes.
Provide leadership, prioritization, and communications for critical incidents which impact services.
Coordinate communication for end user impacting system changes and outages.
Governance
Assist Director of Infrastructure and Operations with M&A activities related to this functional area.
Gather information, set Day 1 and Day 30 strategy.
Develop project plan for people integration and site closures.
Develop ongoing staffing plan and budgets for sites remaining open.
Set Division Client Computing Standards
Coordinate monthly standards discussion board.
Communicate standards to division team.
Enforce standards and monitor for compliance.
Meet with vendors and keep abreast of roadmap changes to stay ahead of technology changes.
Monitor end of life dates for software and hardware support, set new standards and drive compliance.
Develop and maintain PC images and manage equipment/part inventory.
Oversee client software licensing
Annual validation of licenses.
Negotiate upgrades with vendors as newer versions of software are introduced.
Lead System Outage Action Team
When a system outage occurs:
Invoke outage procedure.
Coordinate Communications to Users and IT Management.
Hold Status Calls.
Open outage resolution working call.
Communication
Manage IT Intranet/SharePoint sites to enhance the experience for our users and IT staff.
Manage the ticketing tool to allow for ease of operation for users and staff, providing self-service opportunities and intuitive solutions.
Escalate issues to the proper level of management within IT and the Business functions.
Strategy
Re-align IT services to the changing business needs by identifying and implementing improvements to IT services that deliver business outcomes.
Drive service improvement plans that optimize the cost of IT Services while taking into account quality and risk factors.
Monitor and continue to improve upon SLA's, KPI's, partner satisfaction, and service delivery outcomes.
Financial Management:
Optimize the cost of IT Services while taking into account quality and risk factors.
With an understanding of TCO, operate department to determine the proper balance of internal resources, temporaries, and managed services.
Directly manage User Support purchases including the annual laptop purchases.
Indirect oversight for costs paid by the business for optional services, such as iPads, mobile phones, pc accessories.
Technical:
Provide desktop technology architecture, design, and support.
Provide technical leadership for workstation imaging, management, and software deployment systems.
Provide technical ownership of the ITSM software system.
Minimum Requirements
Education / Experience / Skills / Competencies:
Bachelor's Degree in Management, Engineering, or Computer Science.
10+ years experience required in the following:
Information Technology focused on End User Services.
Developing, governing and managing both internal teams and third party service providers, which include staffing, budgeting and support process development.
Managing an IT User Support Call Center working with both internal and managed service providers.
Managing projects for global deployment of hardware and software.
People management experience for individual contributors.
Proven experience in delivering continuous process improvements through process change and new technology
Experience working in ITILv3 service methodology.
High-level knowledge of business functions, IT computing needs and the ability to convert that knowledge into top service levels to the user community.
Proven competence to deliver IT End User services within the ITIL framework.
Competent in ITIL strategy formulation and process design.
Ability to measure and communicate key performance metrics for IT services and analyze data to discover opportunities for service improvement and market growth.
Strong influencing and relationship building within all levels of IT and Business Stakeholders.
Strong oral and written communications. English required.
Organizational Relationship/Scope:
This role reports to the Director, Infrastructure and Operations and leads a team. This individual interacts at all levels in the organization.
Working Conditions:
This role is located in an office environment.
Periodic travel is required.
This is a St. Louis based position.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
EEO Statement:
We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
IT Manager
Information technology manager job in OFallon, MO
Job Title: IT Manager
Gateway Fiber is seeking an outstanding individual to fill the role of IT Manager. Gateway Fiber is a locally owned and operated internet service provider on a mission to positively impact communities through better internet. Gateway is creating a leading, national fiber-to-the-home platform. With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500,000 homes and businesses with its service over the next several years. Gateway provides faster, more reliable internet with a simple pricing model and industry-leading customer service.
Job Summary:
At Gateway Fiber, we connect people to Internet and Phone services in-town and in rural communities with fiber optic and fixed wireless technologies. As the IT Manager, you will play a vital role in the continued stability and growth of our organization through both engaging with our distributed SME Teams, DevOps Team, and GIS Team; and managing our IT Team with Desktop, Microsoft 365, Desktop/Laptop hardware support, and Enterprise Systems. In addition, the IT Manager will serve as second-in-command to the Director of Information Technology, providing operational leadership, strategic support, and departmental oversight as needed.
Key Responsibilities:
Manage distributed IT team based in multiple states responsible for desktop support, staff onboarding/offboarding, systems monitoring, alarming response & resolution, trending, capacity planning, systems deployment, software deployment, etc.
Contribute to policies and planning such as disaster recovery planning, OPSEC policies, etc
Implementation of security tools, policies, and procedures.
Identify and manage ongoing IT Team training programs for internal team skill advancements.
Routine IT equipment ordering such as laptops, etc
Provisioning, configuration, and Management of Microsoft 365, Entra, Azure, Intune, etc in support of IT initiatives within the Enterprise across multiple Microsoft 365 tenants.
IT Team Ticketing SLA
Handle escalated tickets
Monitor system performance, resource utilization, and trending to inform capacity planning.
Manage Enterprise Firewalls utilizing Meraki and FortiGate solutions
Manage Enterprise Systems Application provisioning and assignment.
Assist with Enterprise Systems Application planning and deployment.
Coordinate with DevOps and platform SME teams as needed
Manage multiple Azure, Hyper-V and VMWare clusters
Configuration and verification of systems backup and recovery
Other Enterprise IT Duties as assigned by supervisor
Job Qualifications:
Active Directory
Microsoft Entra, Microsoft 365, Microsoft Azure, Microsoft Hyper-V
Linux System Administration
Broadcom VMWare
LAN Networking
VPN Networking
Desktop and Laptop Hardware Maintenance
Ability to lift, move, and connect cabling for laptop, desktop, and server systems
Relevant certifications are a plus
Ability to occasionally travel to remote office locations, including overnights.
Ability to respond to emergencies 24/7/365 except when on designated PTO.
Ability to strongly communicate and work with all levels of the organization
Required Experience
3+ Years Team Management
7+ Year Microsoft 365 Administration
7+ Years Linux Administration
7+ Year Desktop Support
Data Center Service Project Manager
Information technology manager job in Saint Louis, MO
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking For Someone Like You
As a DCS Project Manager, you will be a vital member of Murphy's Construction Operations team. You will help build our company's portfolio by utilizing your attention to detail and time management skills to ensure timely, accurate, and thorough completion of projects for Murphy Company.
Your Day-to-Day at Murphy Company
Responsible for the safety, quality, and profitability of projects
Coordinate crews to meet the customers schedule and work with subcontractors as needed to handle workflow
Develop and adhere to the budget, timeline, and quality control plan
Represent Murphy Company at all meetings with General Contractor's, engineers, etc.
Bring Your A-Game!
Our ideal candidate should possess the following traits:
3+ years' experience supervising and running construction projects
Data Center Construction experience is a plus
Experience managing multiple projects simultaneously
Builds strong relationships with clients, contractors, and team members
Excels at organization, time-management, problem-solving, and budgeting
Experience with construction project management software
Some short term traveling would be required.
What We Will Bring to the Table
A collaborative, family-friendly work environment
Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
A personal time off plan that rivals our competitors
Information Technology Manager
Information technology manager job in Saint Louis, MO
IT Manager - Enterprise Help Desk
Employment Type: Full-Time, Direct Hire
Compensation: $90,000 + benefits
We are seeking an experienced IT Manager to lead and mature our Enterprise Help Desk operations, supporting a fast-paced, multi-site environment. This role oversees the full lifecycle of end-user support, service performance, team leadership, process improvement, and technology enablement. The IT Manager will ensure that employees across the enterprise receive timely, high-quality technical support-while continuously improving service delivery, ticketing workflows, and support standards.
The ideal candidate has a strong blend of technical depth, operational leadership, customer-service excellence, and the ability to collaborate with infrastructure, security, and application teams.
Key Responsibilities
Team Leadership & Operations Management
Lead, mentor, and develop a team of Tier 1-Tier 3 Help Desk Analysts, including performance management, onboarding, training, and scheduling.
Oversee daily Help Desk operations, ensuring SLAs, KPIs, and service-level objectives are consistently met.
Manage resource allocation, ticket queues, escalation paths, and support coverage for multiple office locations.
Foster a culture of high performance, accountability, and customer-centric service delivery.
Service Delivery & Process Improvement
Own the ITSM processes (incident, request, problem, and change management) and ensure alignment to best practices such as ITIL.
Develop and refine knowledge base articles, self-service portals, standard operating procedures, and escalation guidelines.
Analyze support trends to drive proactive improvements, recurring issue reduction, and automation opportunities.
Lead root-cause analysis for major incidents and partner with engineering teams to implement permanent fixes.
Technology Oversight
Oversee service desk technologies including ticketing systems (ServiceNow, Jira Service Management, Zendesk, etc.) and monitoring tools.
Ensure accurate lifecycle management for end-user devices (laptops, desktops, mobile devices, peripherals).
Support enterprise tools such as Active Directory, O365/M365, VPN, MFA, remote desktop services, VoIP, and collaboration platforms.
Partner with infrastructure and security teams to implement security standards, patching policies, and endpoint hardening.
Stakeholder & Cross-Functional Collaboration
Act as the primary liaison between the Help Desk and internal business units, ensuring transparency and consistent communication.
Provide executive-level reporting on ticket volumes, SLA performance, trends, and improvement initiatives.
Ensure support alignment during technology rollouts, upgrades, and organizational changes.
Partner with HR and department leaders to support employee onboarding/offboarding processes.
Qualifications
5+ years of IT support experience, including 2+ years in a leadership or management role.
Strong understanding of Help Desk operations, ITSM frameworks, and enterprise support environments.
Hands-on knowledge of O365, Active Directory, Windows/Mac, networking fundamentals, remote support tools, and mobile device management.
Experience managing or administering ticketing platforms such as ServiceNow, Jira, or Zendesk.
Excellent communication, team leadership, and customer-service skills.
ITIL certification or equivalent experience preferred.
Ability to work onsite in a hybrid capacity and support a geographically distributed user base.
Why This Role?
Opportunity to lead the transformation of a growing enterprise Help Desk function
Collaborative environment with strong executive visibility
Ability to implement modern tools, automation, and ITIL-aligned processes
Career growth into broader IT leadership as the organization expands
Government Trainers Air Dominance Systems Engineering Manager
Information technology manager job in Berkeley, MO
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is currently seeking an Engineering Manager to join a dynamic team of engineers on our Air Dominance team within Government Training Engineering. Come be a part of the team that develops, designs, builds and test the most advanced, cutting-edge flight simulators in the world. Work with an incredible team that's incorporating the latest technology in the fields of computing, graphics rendering, visual displays and mixed reality experiences and scenario generation. You'll be a leader of a team working to develop the most advanced flight simulators that are used by our government customers around the world to train the highly skilled aircrew that fly the most advanced military aircraft.
This opportunity steps into the future of developing and innovating advanced training simulators for vital aircrew training on platforms such as F/A-18, F-15, F-22, T-7 and proprietary programs. The selected individual may interact regularly with pilots, test and operational squadrons, and the user community of the fighter and military aircrafts. You'll manage a team of skilled systems engineers and aircrew working on development and sustainment activity of our various device systems products and offerings. Work with program management, leadership, subject matter experts, engineering teams, and test engineers throughout the entire development, fielding and operational lifecycle of the display system.
This person will be responsible for leading a team of engineers that follow an agile methodology to plan, implement and deliver whole system simulation solutions to the external customer. This person will work closely with peers to maintain a cohesive engineering team with a shared vision. This person will support the designated program Agile Release Train with a shared vision of common architecture, tools and processes and will be a sponsor of various community of practices.
Position Responsibilities
Manages a team of engineers to develop, test, maintain and improve simulator training devices.
Develops and executes integrated departmental plans, policies and procedures.
Provides input on departmental business and technical strategies, goals, objectives.
Acquires resources for department activities, provides technical management of suppliers and leads process improvements.
Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
Provides oversight and approval of technical approaches, products and processes.
Manages, develops and motivates employees.
Provides periodic updates to senior management in the form of progress reports, project summaries, and other related documents.
Must foster an innovative work environment leading to identification of opportunities for improvements in product, process, quality, and productivity.
Basic Qualifications (Required Skills and Experience):
2+ years of experience in leading engineering teams
5 years of technical or engineering experience
Willing and able to travel up to 10% of the time both domestically and internationally
Preferred Qualification (Desired Skills / Experience):
Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
Experience with Earned Value Management or equivalent financial management process
Active Security Clearance (Active means held within the previous 24 months)
Experience training and/or mentoring in a technical environment
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
GENERAL:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of pro
grams that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range $137,700 - $186,300
Applications for this position will be accepted until Dec. 22, 2025
Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Export Control Details: US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Information Technology Project Manager
Information technology manager job in Maryland Heights, MO
Telecommunications organization ranking in the top 80 within the Fortune 100 rankings
We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $60 - $70 / hr. w2
Responsibilities
Responsible for managing one or more highly complex or enterprise-wide IT programs consisting of multiple projects.
Aligns project delivery with broader strategic initiatives and goals.
Manages multiple projects and programs and orchestrates the results to achieve a broad program goal ensuring that governance controls are in place.
Plans and implements schedules and monitors program from inception through delivery.
Defines and reports program roadmap, status, development issues and success metrics.
Identifies and monitors areas of risk.
Coordinating the projects and their interdependencies.
Managing and utilizing resources across projects.
Continuously seeks opportunities to improve cost, performance and schedule.
Builds and manages to budgets. Facilitates communication and coordination among projects.
Manages stakeholder engagement and satisfaction.
Experience Requirements
10+ years of experience.
Education Requirements
Bachelors Degree required
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************.
Job ID: JN -112025-104492
IT Project Manager - Supply Chain
Information technology manager job in Creve Coeur, MO
Senior Project Manager
Job Purpose
This role will manage projects and smaller bodies of work that are cross functional between the Digital Technology Order to Cash, Supply Chain, Logistics, and Finance areas.
Key Responsibilities
- Working cross functionally with business, technology, customer, and 3rd party vendor teams while delivering quality results
- Oversees the build and delivery of the business application through the Development team and ensures successful handover to Support teams
- Maintains a thorough understanding of the relevant business area to aid in the development of accurate and concise functional requirements
- Applies technical and functional knowledge to manage teams that design solutions which are in line with technical architecture, database design and performance requirements
- Analyses the business and systems impact of the solution and plans the detailed tasks required to achieve delivery of the fully tested solution.
- Coordinates internal and 3rd party resources during development, implementation, and nurturing phases.
- Manage team during the build and implementation phases, while carrying out activities to configure software packages and/or manage technical resources or vendors
- Ensure solutions are quality and functionally tested, with supporting project documentation which meet functional and technical requirements.
- Manages 3rd parties to ensure delivery per Service Level Agreements (SLA's) and recommends improved ways of working.
- Utilizes the Project Portfolio Management (PPM) tool for planning resources, project milestones, risks, and financials.
- Engages Business Partnership Senior Managers & Managers, and business unit Directors and Senior Managers to ensure successful project deployment and benefits achievement.
Required
• Strong communication skills both written and verbal
• Process oriented and results driven
• Understanding of highly integrated digital platforms
• Knowledge in Supply Chain and Logistics Integrations (EDI, API)
• Order Management System experience
• Knowledge of continuous integration and continuous delivery
• Clear understanding of Agile Methodology
• Experience SaaS platforms
• Knowledge of Change Management Practices
• High level of Stakeholder Management skills
• Experience creating and managing project plans, document repositories, risk register, and other PM artifacts
Highly Desirable
• Experience working CPG company
• Knowledge and experience in Supply Chain and Logistics standards and best practices
• Experience working in the pet food and/or health industry
• Product management and life cycle experience preferred
• Experience with projects including systems integration
• Service provider and/or solutions consulting experience desired
• Experience logging defects/tickets in a ticketing system such as JIRA
Technical Program Manager
Information technology manager job in Saint Louis, MO
Our client is seeking a Technical Program Manager to join their team! This position is located in St. Louis, Missouri.
Manages multiple projects and orchestrates the results to achieve stakeholder goals
Establishes delivery schedules and monitors work from inception through delivery
Defines and reports on stakeholder roadmaps, status, development issues and success metrics
Identifies, monitors, and facilitates risk/issues through mitigation
Seeks opportunities to improve process and efficiency
Facilitates communication and coordination among projects and delivery teams
Manages stakeholder engagement and satisfaction
Maintains awareness of trends, business conditions, and internal process and practices impacting component projects or overall program
Drive the establishment and adoption of strong, efficient delivery processes across development teams and stakeholders, acting as a crucial internal influence to improve existing dysfunctional workflows
Own the overall delivery and breadth of a portfolio of projects, requiring exceptional professionalism to manage relationships and prioritization across multiple diverse stakeholders (e.g., 1-2 key stakeholders while collaborating with others) and communicate project estimates/durations effectively
Facilitate projects through the entire development lifecycle, leveraging a deep understanding of Agile and Waterfall methodologies and proficiency in tools like Jira, Microsoft DevOps, Rally, or Jira Align to manage the technical roadmap and hold development teams accountable for work completion
Serve as a sharp, empowered, and articulate representative for the team in discussions with VPs, Directors, and Senior Directors, clearly communicating the why and impact of work to force difficult conversations and stand ground, prioritizing aptitude and an entrepreneurial approach
Desired Skills/Experience:
3+ years of experience
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
IT Communication Infrastructure Technician II - WashU IT
Information technology manager job in Saint Louis, MO
Scheduled Hours 40 Under moderate supervision, the IT Communication Infrastructure Technician II will be a member of a team that is responsible for deployment and maintenance of the University's voice and data telecommunications cable infrastructure that supports the wired and wireless networks, the University CATV plant, and cellular & public safety distributed antenna systems. They will generally assist other technicians in performing day to day operational work & projects performing technical tasks and troubleshooting issues.
Job Description
Primary Duties & Responsibilities:
Under Moderate Supervision
* Installs, troubleshoots, & maintains the infrastructure for the supported services consisting of VOIP Telephony, audio code connections to legacy telephony devices, emergency phone support, CATV plant, fire alarm communications network, cellular distributed antenna system (DAS), public safety distributed antenna systems (E-DAS), underground telecommunication cable location identification and marking, and infrastructure disconnects.
* Performs troubleshooting & installation of fiber optic terminations & fusion splicing, including testing verifications for Loss Length (Tier-1) & OTDR traces (Tier2), installs & diagnoses complex problems on fiber optic pathways, and coordinates & installs low voltage cables, activations, & repairs.
* Performs certifying test results for copper & fiber optic infrastructure.
* Maintains the Arc GIS Database infrastructure records for GPS locations of newly installed & legacy communication cable plant.
* Works to resolve assigned trouble tickets & work orders while maintaining SLE deadlines.
* Performs telecommunication Room (TR) upkeep & maintenance.
* Supports IT project work.
* Provide 24x7x365 response for incidents and alerts.
Assists Communication Infrastructure Technician to develop, maintain, and provides infrastructure documentation, including internal departmental database records, infrastructure audits, LCM efforts, & preventive maintenance.
Installs low voltage wiring, adhering to the technical specifications of the University's low voltage structured wiring standards.
Keeps up to date with latest IT technologies through training on topics from the primary duties and responsibilities; focusing on low voltage cabling infrastructure & connectivity, fiber optic termination & splicing procedures, and certifying testing practices.
Attends, schedules, and/or facilitates meetings related to job duties.
Fill in for teammates, respond to emergencies when needed.
Perform other duties as assigned.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Associate degree or combination of education and experience may substitute for minimum education.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
More About This Job
Preferred Qualifications
* Participation in a infrastructure low voltage certificate program from an accredited technical school.
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
Certified Cabling & Infrastructure Technician (CIT) - Custom Electronic Design & Installation Association (CEDIA)
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Analytical Thinking, Client Counseling, Client Facing, Communication, Documentations, Group Problem Solving, IT Standards, Network Infrastructures, Professional Etiquette, Project Coordination, Service Level Agreement (SLA), Software Knowledge, Strategic Planning, Structured Cabling Systems, Technical Knowledge, Technical Solutions, Technical Support, Troubleshooting, Trouble Ticketing
Grade
G10-H
Salary Range
$25.47 - $39.49 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
* Up to 22 days of vacation, 10 recognized holidays, and sick time.
* Competitive health insurance packages with priority appointments and lower copays/coinsurance.
* Take advantage of our free Metro transit U-Pass for eligible employees.
* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
* Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
* We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Auto-ApplyApplication Support Manager, Information Technology
Information technology manager job in Saint Louis, MO
NISA Investment Advisors, LLC (NISA) offers customized investment solutions for tax-exempt and taxable institutional clients. NISA manages over $295 billion in fixed-income and equity securities and over $165 billion in derivative notional value. We seek bright, motivated individuals who can contribute to our growing team of professionals. Candidates with a high degree of independent thinking, strong analytical and quantitative skills, and team-playing abilities are encouraged to apply.
Responsibilities
The Application Support Manager leads the team responsible for ensuring the stability and performance of critical business applications and processes. This role is pivotal in managing production support, driving root cause analysis, and improving our support processes to enhance operational efficiency. You will work closely with cross-functional teams to deliver high-quality support and continuous improvement initiatives.
* Lead and mentor a team of Support Analysts, fostering a culture of collaboration and accountability
* Oversee escalated production support issues, ensuring timely resolution and minimal business disruption
* Organize incident response as needed and communicate status to multiple stakeholders
* Drive root cause analysis and implement strategies to reduce recurring issues
* Collaborate with business stakeholders to analyze use cases and design workflow and integration solutions
* Ensure accurate and up-to-date internal documentation and runbooks for support processes
* Provide performance metrics, trend analysis, and management reporting
* Manage on-call rotation schedules and provide leadership during critical incidents
* Act as an escalation point for complex or high-priority incidents, coordinating responses across teams
* Maintain compliance with IT policies, security standards, and regulatory requirements
Qualifications
* Bachelor's degree in Information Technology, Computer Science, or related field
* 5+ years of IT experience, including at least 2 years in a leadership role
* Experience managing IT support teams
* Excellent problem solving and troubleshooting skills
* Proficient knowledge of relational databases and SQL
* Strong written and verbal communication skills with the ability to interact and correspond with internal clients and business teams
* Motivated self-starter with the ability to learn new skills rapidly
* Demonstrated ability to be flexible with changing priorities and requirements
* Ability to manage multiple tasks and deadlines
* Familiarity with runbook-oriented support and creating/maintaining knowledge documentation
* Working knowledge of basic financial instruments and markets preferred. Previous professional experience in the financial services sector is a plus
NISA's culture encourages collaboration and innovation. We seek self-motivated, intellectually curious individuals willing to push themselves and others in an environment that celebrates fresh thinking. We equip employees with the resources needed to excel and we encourage personal development. NISA is dedicated to internally cultivating and rewarding talent. Employees at NISA are provided with a wide range of benefits, including health, dental, vision and life insurance options, paid time off, a competitive retirement plan, onsite cafeteria, fitness center, a health and wellness program and an educational assistance program.
NISA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Auto-ApplyIT Manager - Software Engineering - Oracle Financial Systems
Information technology manager job in Saint Louis, MO
Our client is undertaking a large transformation to implement new best-of-breed technology with a bias towards Cloud, SaaS, and systems integration. The Manager, Software Engineering, will work on design, development and delivery of innovative solutions that drive value and productivity across the enterprise, solve unique and complex problems that have a broad impact on the business, and develop and execute technical software development strategy focusing on modern application architecture.
Responsibilities
Staff and lead cross functional Scrum teams to deliver results according to the Product Owner's roadmap, with high quality, and in alignment with the IT strategy
Provide technical leadership and mentorship to engineers
Coach and mentor team members for career development
Actively manage team members by conducting one on ones, skip levels, and providing cross-training opportunities
Manage the full life cycle of software products and the associated planning.
Work closely with agile teams to prioritize the implementation of user stories while balancing the tradeoffs, ensuring continuous delivery of business value
Guide the team towards common Agile practices and theories such as Scrum, Kanban, WIP limits, lean thinking, etc.
Maintain strong relationships with business stakeholders and actively collaborate with peers across the organization
Directly manage key vendor and consulting relationships with a high level of accountability and performance oversight
Ensure data integrity, system security, and testing of system changes
Support strategy and on-going operations for DevOps pipelines, QA automation, performance and site reliability
Lead planning efforts to define and organize IT strategy initiatives
Partner with Finance in defining departmental budgets and forecasts, in alignment with budgetary goals and IT roadmaps
Measure progress toward achievement of IT department goals, providing measurement approaches / systems and regular reporting of IT metrics.
Lead continuous improvement exercises to drive effectiveness and efficiency in IT processes
Ensure accurate time reporting and financial accounting
Conduct action planning (goal setting) and performance development
Maintain strong partnership with business stakeholders to ensure delivery of efficient value-add services
Partner with other departments and comply with internal policies and procedures (security, risk, sourcing, PMO, finance, accounting, HR, etc.)
Work with business and technology partners to understand needs from the client perspective
Drive technology discussions and facilitate decisions with other teams within the organization
Ensure team gathers technical requirements, assess capabilities, and analyze findings to provide appropriate solutions
Manage the development of solutions that improve efficiencies and add value to the business
Lead process and technology solutions, integrations and automation, including testing.
Implement best practices and standards that will be leveraged by the business to streamline and simplify operations
Define and govern operational processes, guidelines and standards that facilitate robust, scalable, cost-effective and innovative services
Manage risk identification within the technical architecture in partnership with security teams
Build, maintain, and promote strong technical documentation
Keep abreast of and gain expertise in evolving technology and understand how new technologies would benefit the Client
Participate and lead activities (present, share, etc.) in communities and other forums related to relevant products and product capabilities
About You
Bachelor's degree in MIS, computer science, engineering or related field, or 3-5 years of applicable experience
3-5 years leading software engineering teams
3-5 years of overall software engineering experience in a complex enterprise environment
Experience with designing and implementing application integration patterns.
Experience with integration platforms such as Dell Boomi or Mulesoft
Experience leading the development of a technology products throughout the full product lifecycle
Prior experience with cloud native architecture and software engineering
Expert understanding of technically complex product and process technologies
Proven ability to design and architect highly scalable applications and platforms
Ideally a strong background in retail, merchandising, and supply chain technology
Experience leading Agile development teams preferably in Scrum, Kanban, and SAFe methodologies
Ability to lead cross functional teams, projects, and processes
Deep expertise and experience with solution design and delivery and integration of large-scale complex enterprise systems
Experience in budget planning and financial management
Experience in multiple enterprise environments, industries and development methodologies
Experience with ITIL, Agile and Cloud concepts
Strong vendor management skills with proven experience in negotiating optimal agreements and ensuring desired service
The Timberline Group Phone: ************ PO Box 565, Sullivan, Mo 63080 ********************* *************************
"Delivering quality solutions through quality people"
Easy ApplyManager, Information Systems
Information technology manager job in Saint Louis, MO
Why Us?
We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.
Summary
The Manager, Information Systems is accountable for ensuring excellence in providing End User IT services to internal customers through service development, transition, and operations. The individual will ensure that service objectives and operational outcomes are achieved and will drive ongoing improvements in service operations performance. This role leads a team that is the face to our internal users and handles all direct IT Support for the user community. The support team will be comprised primarily of Internal resources with supplemental External Resources, which will require oversight to ensure all company policies and processes are followed. Additionally, guidance and direction will be set and communicated to site IT management regarding End User Support processes.
Job Description
Essential Functions
Division Call Center and Service Depot
Oversee the operations of the Division User Support Call center and Service Depot.
Manage deskside support activities to ensure services are effective and efficient.
Collaborate with the Director of Infrastructure and Operations in setting strategy for staffing utilizing employees and/or managed services.
Identify and implement self-service solutions for the users.
Conduct user focus groups to obtain productive feedback regarding IT services and performance for areas across the IT department.
Create and conduct IT surveys to end users, interpret the results and work with Director of Infrastructure and Operations on department-wide improvements.
IT Site Management
Oversee Site IT and Managed Services for all corporate offices, distribution centers, and non-staffed plant locations to ensure IT services are delivered effectively, efficiently and to the business customer's expectations.
Assure functions are current and operate within Service Level Agreements.
Anticipate and identify issues that can inhibit service performance and develop and implement preventive and corrective actions.
Manage external service provider(s) to assure SLA's are attained to ensure effective and efficient IT services are delivered. This includes fulfilling user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks.
Ensure enhancements and projects follow IT change management guidelines to ensure all required information is available to support changes.
Provide leadership, prioritization, and communications for critical incidents which impact services.
Coordinate communication for end user impacting system changes and outages.
Governance
Assist Director of Infrastructure and Operations with M&A activities related to this functional area.
Gather information, set Day 1 and Day 30 strategy.
Develop project plan for people integration and site closures.
Develop ongoing staffing plan and budgets for sites remaining open.
Set Division Client Computing Standards
Coordinate monthly standards discussion board.
Communicate standards to division team.
Enforce standards and monitor for compliance.
Meet with vendors and keep abreast of roadmap changes to stay ahead of technology changes.
Monitor end of life dates for software and hardware support, set new standards and drive compliance.
Develop and maintain PC images and manage equipment/part inventory.
Oversee client software licensing
Annual validation of licenses.
Negotiate upgrades with vendors as newer versions of software are introduced.
Lead System Outage Action Team
When a system outage occurs:
Invoke outage procedure.
Coordinate Communications to Users and IT Management.
Hold Status Calls.
Open outage resolution working call.
Communication
Manage IT Intranet/SharePoint sites to enhance the experience for our users and IT staff.
Manage the ticketing tool to allow for ease of operation for users and staff, providing self-service opportunities and intuitive solutions.
Escalate issues to the proper level of management within IT and the Business functions.
Strategy
Re-align IT services to the changing business needs by identifying and implementing improvements to IT services that deliver business outcomes.
Drive service improvement plans that optimize the cost of IT Services while taking into account quality and risk factors.
Monitor and continue to improve upon SLA's, KPI's, partner satisfaction, and service delivery outcomes.
Financial Management:
Optimize the cost of IT Services while taking into account quality and risk factors.
With an understanding of TCO, operate department to determine the proper balance of internal resources, temporaries, and managed services.
Directly manage User Support purchases including the annual laptop purchases.
Indirect oversight for costs paid by the business for optional services, such as iPads, mobile phones, pc accessories.
Technical:
Provide desktop technology architecture, design, and support.
Provide technical leadership for workstation imaging, management, and software deployment systems.
Provide technical ownership of the ITSM software system.
Minimum Requirements
Education / Experience / Skills / Competencies:
Bachelor's Degree in Management, Engineering, or Computer Science.
10+ years experience required in the following:
Information Technology focused on End User Services.
Developing, governing and managing both internal teams and third party service providers, which include staffing, budgeting and support process development.
Managing an IT User Support Call Center working with both internal and managed service providers.
Managing projects for global deployment of hardware and software.
People management experience for individual contributors.
Proven experience in delivering continuous process improvements through process change and new technology
Experience working in ITILv3 service methodology.
High-level knowledge of business functions, IT computing needs and the ability to convert that knowledge into top service levels to the user community.
Proven competence to deliver IT End User services within the ITIL framework.
Competent in ITIL strategy formulation and process design.
Ability to measure and communicate key performance metrics for IT services and analyze data to discover opportunities for service improvement and market growth.
Strong influencing and relationship building within all levels of IT and Business Stakeholders.
Strong oral and written communications. English required.
Organizational Relationship/Scope:
This role reports to the Director, Infrastructure and Operations and leads a team. This individual interacts at all levels in the organization.
Working Conditions:
This role is located in an office environment.
Periodic travel is required.
This is a St. Louis based position.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
EEO Statement:
We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyIT Associate Architech - No Daily Commute
Information technology manager job in Saint Louis, MO
IT Architechs - Associate Architech
Do you want a dream job that is not just a job?
Are you analytical and technical in nature?
Are you self-motivated and results-oriented?
Do you wish you could work from home most of your workday and avoid traffic hassles?
If you felt your adrenaline pump while reading above… WE WANT TO HEAR FROM YOU!
If not, stop reading to save your time…. Or, if this sounds like someone you know, we want to meet them!
About IT Architechs:
After 14 years of building great relationships with our clients and between our team members, we truly enjoy what we have built. We don't want to be everything to everyone. We enjoy being a trusted partner for company's that feel technology is essential to their growth.
Associate Architech Qualifications:
· Enjoy implementing and supporting solutions for all aspects of a small to mid-sized business' IT environment
· Strong technical trouble-shooting abilities
· Ability to “own” a simple or multi-step issue and follow it through to completion
· Desire to learn all areas of IT, such as VOIP phone systems, servers, routers, and switches
· Strong communication skills; the ability to patiently, and effectively, communicate with non-technical individuals
· Interest in working according to the Core Values listed on our website: Accessible, Accountable, Amore-focused, Appreciative, Approachable, Architectural, Aspirational
Bonus, but not required:
Experience with domain controllers, Office 365, Hyper-V or ESX virtualization, VOIP phone systems, monitoring/RMM software, firewall/router UTM software, automation scripting, thin-client / remote desktop, and hosting.
This position offers 401k matching, great medical/dental/vision benefits, paid holidays and vacation, a fun and friendly work environment, and the opportunity to work from home!
If you enjoy a stable work environment, with most functions being predictable and systematically scheduled, this job is a perfect match for you!
IT Support Administrator
Information technology manager job in Collinsville, IL
Job Description
IT Systems Administrator
Join the dynamic team at Gateway Truck and Refrigeration (GTR), a reputable and expanding dealership specializing in Carrier Refrigeration, Volvo, Hino and TICO products with 15 locations in Illinois, Missouri, Tennessee, and Wisconsin. GTR is seeking an experienced IT Systems Administrator to assist our IT Department in Collinsville, IL.
At GTR, we are not just an employer; we are a second-generation, family-owned business that deeply values our employees' well-being and professional growth. We are seeking a service-oriented and self-motivated professional who will play a vital role in maintaining and monitoring our computer systems and network and solving complex technical issues for our business. If you describe yourself as a highly organized, detail-oriented, and a great problem solver, this is the position for you!
JOB DUTIES:
Assist with installing and configuring software and computer systems
Troubleshoot and resolve software or hardware issues
Assist peers with any technical support issues they may have
Assist with the implementation of new applications or solutions
Assist and provide password and login credentials for users
Participate in meetings to provide insight into technical requirements
Other duties as assigned
SKILLS AND ABILITIES:
Strong organization and communication skills
Time management skills with the ability to complete all assigned tasks
Analytical skills with the ability to study problems and identify solutions
Team-oriented with strong interpersonal communication and relationship-building skills
Ability to manage many projects simultaneously and quickly adjust priorities
Excellent written and verbal communication skills
Excellent customer service
QUALIFICATIONS:
Associate's degree or equivalent within a related field
2+ years of experience in a technical support role preferred
Working knowledge and experience with a variety of software, hardware and applications is beneficial
BENEFITS:
401K with company matching
Health, Dental and Vision Insurance
Company paid Short-term & Long-term Disability Insurance
Company paid Life Insurance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Information Technology
Information technology manager job in Saint Louis, MO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Support Administrator
Information technology manager job in Collinsville, IL
IT Systems Administrator Join the dynamic team at Gateway Truck and Refrigeration (GTR), a reputable and expanding dealership specializing in Carrier Refrigeration, Volvo, Hino and TICO products with 15 locations in Illinois, Missouri, Tennessee, and Wisconsin. GTR is seeking an experienced IT Systems Administrator to assist our IT Department in Collinsville, IL.
At GTR, we are not just an employer; we are a second-generation, family-owned business that deeply values our employees' well-being and professional growth. We are seeking a service-oriented and self-motivated professional who will play a vital role in maintaining and monitoring our computer systems and network and solving complex technical issues for our business. If you describe yourself as a highly organized, detail-oriented, and a great problem solver, this is the position for you!
JOB DUTIES:
* Assist with installing and configuring software and computer systems
* Troubleshoot and resolve software or hardware issues
* Assist peers with any technical support issues they may have
* Assist with the implementation of new applications or solutions
* Assist and provide password and login credentials for users
* Participate in meetings to provide insight into technical requirements
* Other duties as assigned
SKILLS AND ABILITIES:
* Strong organization and communication skills
* Time management skills with the ability to complete all assigned tasks
* Analytical skills with the ability to study problems and identify solutions
* Team-oriented with strong interpersonal communication and relationship-building skills
* Ability to manage many projects simultaneously and quickly adjust priorities
* Excellent written and verbal communication skills
* Excellent customer service
QUALIFICATIONS:
* Associate's degree or equivalent within a related field
* 2+ years of experience in a technical support role preferred
* Working knowledge and experience with a variety of software, hardware and applications is beneficial
BENEFITS:
* 401K with company matching
* Health, Dental and Vision Insurance
* Company paid Short-term & Long-term Disability Insurance
* Company paid Life Insurance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
IT Technician (Entry Level)
Information technology manager job in Saint Louis, MO
For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers.
The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects.
Key Responsibilities
Respond to and resolve help desk tickets, calls, and email requests
Troubleshoot Windows OS issues, software problems, and common errors
Support remote users using remote assistance tools
Reset passwords and manage basic account permissions
Set up new user accounts and assist with onboarding and offboarding
Replace or upgrade basic hardware components in desktops and laptops
Troubleshoot and support printers, scanners, and peripherals
Ensure connectivity for LAN, Wi-Fi, and VPN users
Assist with basic IP, DNS, DHCP, and network printer issues
Add new IT assets into inventory and maintain accurate asset records
Perform clean, organized wire and cable management on desks, racks, and workstations
Log support requests and resolution documentation in ConnectWise
Update knowledge base articles and internal documentation
Participate in routine system maintenance and patching
Assist with IT projects, migrations, and hardware rollouts
Perform periodic on-site inspections at assigned locations
Qualifications
Skills and Requirements
Strong understanding of Windows OS troubleshooting
General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals
Ability to perform clean and organized wire and cable management
Familiarity with Microsoft 365 and common business software
Ability to troubleshoot basic network and connectivity issues
Understanding of user account management including Active Directory basics
Ability to document work clearly and follow established procedures
Strong internal communication skills
Preferred and Trainable
Basic IP networking concepts including DNS, DHCP, and subnets
Experience with ITSM ticketing systems such as ConnectWise or ServiceNow
Experience with remote support tools
Ability to support project tasks including imaging, deployments, and upgrades
Understanding of IT security best practices and phishing awareness
Education and Experience
College degree in a related field is required
Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines
Up to two years of IT support experience
CompTIA A+ preferred
Additional Information
Compensation:
$20/hr
100% Company-paid Medical, Dental, Vision
100% Company-paid Short-Term Disability, Long-Term Disability
Company paid $25K life insurance policy
Accelerated paid Vacation time
Paid vacation Christmas Eve through - New Year's Day for all employees
As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa.
This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
Candidate information will be kept confidential according to EEO guidelines.
Work remotely: No
*******************
IT Technician (Entry Level)
Information technology manager job in Saint Louis, MO
For nearly three decades Interco has developed trading relationships around the world with the ultimate goal of returning recycled raw materials back into the global supply chain. Established in 1996 Interco has grown with the focus of providing recycling & trading services to industrials, scrap dealers, OEMs, governments, smelters, refiners, and miners across nonferrous metals, electronics, and battery materials. Headquartered in St. Louis, Missouri, Interco operates two recycling facilities in the Greater St. Louis area. We take pride in being a dedicated, trusted partner to our suppliers and consumers.
The IT Technician provides front-line technical support across computers, mobile devices, software applications, and basic network connectivity. This role resolves day-to-day user issues, performs routine maintenance, supports onboarding and offboarding, and assists with a wide range of internal IT projects.
Key Responsibilities
Respond to and resolve help desk tickets, calls, and email requests
Troubleshoot Windows OS issues, software problems, and common errors
Support remote users using remote assistance tools
Reset passwords and manage basic account permissions
Set up new user accounts and assist with onboarding and offboarding
Replace or upgrade basic hardware components in desktops and laptops
Troubleshoot and support printers, scanners, and peripherals
Ensure connectivity for LAN, Wi-Fi, and VPN users
Assist with basic IP, DNS, DHCP, and network printer issues
Add new IT assets into inventory and maintain accurate asset records
Perform clean, organized wire and cable management on desks, racks, and workstations
Log support requests and resolution documentation in ConnectWise
Update knowledge base articles and internal documentation
Participate in routine system maintenance and patching
Assist with IT projects, migrations, and hardware rollouts
Perform periodic on-site inspections at assigned locations
Qualifications
Skills and Requirements
Strong understanding of Windows OS troubleshooting
General PC hardware knowledge including RAM, SSD, BIOS basics, and peripherals
Ability to perform clean and organized wire and cable management
Familiarity with Microsoft 365 and common business software
Ability to troubleshoot basic network and connectivity issues
Understanding of user account management including Active Directory basics
Ability to document work clearly and follow established procedures
Strong internal communication skills
Preferred and Trainable
Basic IP networking concepts including DNS, DHCP, and subnets
Experience with ITSM ticketing systems such as ConnectWise or ServiceNow
Experience with remote support tools
Ability to support project tasks including imaging, deployments, and upgrades
Understanding of IT security best practices and phishing awareness
Education and Experience
College degree in a related field is required
Acceptable fields include Information Technology, Computer Science, Cybersecurity, or similar disciplines
Up to two years of IT support experience
CompTIA A+ preferred
Additional Information
Compensation:
$20/hr
100% Company-paid Medical, Dental, Vision
100% Company-paid Short-Term Disability, Long-Term Disability
Company paid $25K life insurance policy
Accelerated paid Vacation time
Paid vacation Christmas Eve through - New Year's Day for all employees
As a matter of company policy, Interco does not sponsor employment visas or hire from out of the USA nor does the company sponsor candidates who do not currently reside within the USA without an existing H-1B visa.
This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
Candidate information will be kept confidential according to EEO guidelines.
Work remotely: No
*******************
Network Analyst
Information technology manager job in Granite City, IL
Are you a skilled IT professional passionate about supporting systems that help improve lives? Chestnut is seeking a full-time Network Analyst to join our dedicated team in Granite City, Illinois. In this vital role, you'll help maintain and enhance our network infrastructure, ensuring the seamless operation of technologies that support integrated behavioral and primary health care services. If you're driven by purpose and thrive in a collaborative, mission-focused environment, we invite you to bring your expertise to a team committed to making a meaningful difference in the communities we serve.
Chestnut Health Systems
™
is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.
**Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions.
Responsibilities
Provide second-level & third-level support for installing and configuring PCs, software, peripherals, and mobile devices.
Install, configure, monitor, and maintain server infrastructure, SAN, VMWare VSphere server virtualization, Hyper-V, and networking equipment (Cisco & Aruba).
Maintain DNS, DHCP, Active Directory, and other member servers on the corporate domain; update and modify AD group policies as needed.
Install, configure, and maintain corporate email, internet, and related communication systems.
Offers support and professional development to technicians for issues that fall outside their technical expertise.
Experienced in using and troubleshooting Microsoft 365 products, Intune, Azure, 365 Security, Teams, SCCM, Exchange, and Intune
Must have a working knowledge of implementing MDM solutions on cell phones and iPads
Troubleshoot, update, and repair hardware and software issues across all levels.
Assist with VoIP and telecommunications systems administration under the supervision of the Network Systems Manager.
Perform system administration duties to ensure system integrity, performance, backups, monitoring, security, and connectivity.
Participate as a member of the MIS Security Team to plan, assess, and implement security measures.
Co-administer data backup systems and procedures.
Stay current on IS/IT technologies and recommend improvements.
Promote Chestnut's culture of customer service excellence through adherence to behavioral standards.
Maintain confidentiality and security of all organizational information, including financial and client data.
Provides a positive demeanor, demonstrating reliability, and treating all colleagues, clients, and users with respect and integrity.
Adheres to company policies and procedures, including the code of ethics, ensuring all actions reflect positively on the organization
Qualifications
Bachelor's degree in Information Systems or a related field and at least three years of network administration experience, or an equivalent combination of education and experience.
Extensive experience with all current Windows server and workstation OS administration.
Strong background in network design, configuration, and troubleshooting.
Preferred experience in VoIP, VMWare VSphere server virtualization, and SAN administration.
General experience in configuring and troubleshooting network devices and servers.
Excellent organizational, communication, and teamwork skills.
Industry-recognized certification is desirable.
Must have a valid driver's license, private automobile insurance, and be insurable.
Ability to lift 10-20 pounds regularly and up to 40 pounds occasionally.
Must be able to attend work on premise.
Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $56,000 - $61,000 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!
Auto-ApplyGovernment Trainers Air Dominance Systems Engineering Manager
Information technology manager job in Saint Louis, MO
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is currently seeking an Engineering Manager to join a dynamic team of engineers on our Air Dominance team within Government Training Engineering. Come be a part of the team that develops, designs, builds and test the most advanced, cutting-edge flight simulators in the world. Work with an incredible team that's incorporating the latest technology in the fields of computing, graphics rendering, visual displays and mixed reality experiences and scenario generation. You'll be a leader of a team working to develop the most advanced flight simulators that are used by our government customers around the world to train the highly skilled aircrew that fly the most advanced military aircraft.
This opportunity steps into the future of developing and innovating advanced training simulators for vital aircrew training on platforms such as F/A-18, F-15, F-22, T-7 and proprietary programs. The selected individual may interact regularly with pilots, test and operational squadrons, and the user community of the fighter and military aircrafts. You'll manage a team of skilled systems engineers and aircrew working on development and sustainment activity of our various device systems products and offerings. Work with program management, leadership, subject matter experts, engineering teams, and test engineers throughout the entire development, fielding and operational lifecycle of the display system.
This person will be responsible for leading a team of engineers that follow an agile methodology to plan, implement and deliver whole system simulation solutions to the external customer. This person will work closely with peers to maintain a cohesive engineering team with a shared vision. This person will support the designated program Agile Release Train with a shared vision of common architecture, tools and processes and will be a sponsor of various community of practices.
Position Responsibilities
Manages a team of engineers to develop, test, maintain and improve simulator training devices.
Develops and executes integrated departmental plans, policies and procedures.
Provides input on departmental business and technical strategies, goals, objectives.
Acquires resources for department activities, provides technical management of suppliers and leads process improvements.
Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
Provides oversight and approval of technical approaches, products and processes.
Manages, develops and motivates employees.
Provides periodic updates to senior management in the form of progress reports, project summaries, and other related documents.
Must foster an innovative work environment leading to identification of opportunities for improvements in product, process, quality, and productivity.
Basic Qualifications (Required Skills and Experience):
2+ years of experience in leading engineering teams
5 years of technical or engineering experience
Willing and able to travel up to 10% of the time both domestically and internationally
Preferred Qualification (Desired Skills / Experience):
Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
Experience with Earned Value Management or equivalent financial management process
Active Security Clearance (Active means held within the previous 24 months)
Experience training and/or mentoring in a technical environment
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
GENERAL:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of pro
grams that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range $137,700 - $186,300
Applications for this position will be accepted until Dec. 22, 2025
Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Export Control Details: US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.