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  • Senior Manager of Data and Technology

    Lions World Vision Institute

    Information technology manager job in Tampa, FL

    The Senior Manager of Data & Technology is responsible for leading the design, development, and maintenance of analytics, reporting, and data visualization solutions that support business, financial, and operations decision-making. This role will focus on internal reporting, performance analytics, and data governance, partnering closely with Operations and with internal and external IT resources who manage the underlying systems and infrastructure. The Senior Manager of Data & Analytics will translate organizational priorities into clear reporting and analytics roadmaps, ensure data is accurate and usable for leaders across the organization, and oversee the Analytics team to drive continuous improvement and operational excellence. LWVI's core data is housed in SQL databases and operational and leadership reporting is delivered primarily through Power BI, and this role will be responsible for maximizing the value of those existing platforms. Benefits Paid time off with a starting maximum of 144.04 hours per year. 8 Company paid Holidays per year. Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid. Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, and Short Term Disability plans. Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents. An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary. Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc. Schedule and Travel Office Location: Tampa, Florida Hybrid schedule Monday through Friday. In-office days are Monday, Wednesday, and Friday. Office days are subject to change based on business needs. Regular office hours of Monday through Friday between the hours of 8 a.m. and 5 p.m., including weekends and late weeknights based on business needs. Intermittent travel to satellite offices. Travel to industry may be conferences required. Essential Duties and Responsibilities Leads internal and external reporting including data visualization, predictive and prescriptive models of Operations data, both ad hoc and recurring. Leads the design, development, and maintenance of Power BI dashboards and reports built on top of LWVI's SQL databases, ensuring accuracy, usability, and performance. Collaborates with external partners managing the SQL environment to ensure data structures and pipelines support current and future reporting needs. Designs and maintains data architecture in partnership with internal and external IT resources who manage core systems supporting all business units. Designs and maintains new reports to enable managers to better monitor and optimize performance. Provides leadership and strategic direction for all Data and analytics operations, system integrations, infrastructure management and data visualization, collaborating with internal IT and external vendors on network, security, and infrastructure-related decisions. Develops and contributes to Data policies, standards, and procedures to ensure data security, compliance, and business continuity, in collaboration with IT and compliance stakeholders. Partners with internal stakeholders to evaluate, select, and implement data and analytics-related technologies and system enhancements aligned with organizational goals, while collaborating with IT on broader technology decisions. Collaborates with internal stakeholders to evaluate data and analytics vendors and support ongoing vendor relationships, contracts, and service-level agreements (SLAs) related to analytics tools and services. Leads or supports organization-wide digital transformation efforts, ensuring data and analytics systems work seamlessly to support operational excellence, in partnership with IT and other functional leaders. Leverages Lean Six Sigma tools in working with subject matter experts to understand, document and analyze business priorities and business processes to identify opportunities for process improvement and technical solution investments. Ensures quality and timeliness of external reporting for hospital dashboards, AATB and EBAA. Performs testing and ensures accuracy of new reporting solutions and updates. Supports training of internal staff on data management, reporting, and relevant technology products and services. Consolidates and simplifies business reporting. Supports Operations specific functionality in multiple technology platforms, for all departments Designs, builds and maintains SharePoint site for Operations analysis and reporting. Performs other projects and duties as assigned. In all daily activities, strives to support the Mission and Values of our organization. Knowledge, Skills and Abilities Working knowledge of Structured Query Language and experience working with relational databases. Working knowledge and understanding of database principles, concepts, technologies, and tools. Intermediate experience with data modeling (normalized or de-normalized data models), and an understanding of the appropriate purpose for each. Visualization experience using BI tools (especially Power BI). Experience with Microsoft Azure technologies (e.g., Azure Data Factory, Azure SQL DB, Azure Analysis Services, Azure API Apps) preferred. Hands-on experience building SQL-based data models and Power BI dashboards for operational and executive stakeholders. Working knowledge and experience with extracting large datasets and designing ETL flows/processes to ensure performance/reliability (designing, implementing, and loading custom data models). Strong skills with Microsoft 365 tools, particularly Excel and related data tools used for reporting and analysis. Familiarity with IT infrastructure, networking, and systems administration concepts, and ability to collaborate effectively with IT professionals (internal and external) on data-related technology needs. Experience collaborating with IT and compliance stakeholders on cybersecurity, data privacy standards, and risk management practices. Experience working with enterprise software systems, ERP/CRM platforms, and technology integrations in support of reporting and analytics. Ability to align data and analytics investments with organizational strategy and provide input into budget planning and prioritization. Experience collaborating on evaluation and ongoing management of vendors and contracts related to analytics and reporting tools. Experienced with I-Transplant a plus Ability to work in ambiguous situations and to drive and adapt to evolving business needs. Strong attention to detail with focus on complete, accurate and timely work. Ability to occasionally work long hours, weekends and evenings. Ability to successfully and simultaneously handle multiple tasks. Ability to collaborate and ideate with cross-functional teams and their competing priorities Excellent oral and written communications skills with ability to interact effectively with all staff. Willing to try new things, fail and learn - has a learning mindset. A personal commitment to organ, tissue and eye donation required. Education and Experience Bachelor's degree in data analytics, information systems, computer science, math, statistics, or healthcare related field. Trained in Lean Six Sigma methodology, tools and techniques. Experience leading analytics, reporting, or business intelligence functions in a healthcare or operations-focused environment strongly preferred. As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9.
    $102k-135k yearly est. 2d ago
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  • Technical Support Services Manager

    Tampa Microwave 3.9company rating

    Information technology manager job in Clearwater, FL

    Tampa Microwave is a leading manufacturer and supplier of Manpack & Fly Away satellite terminals designed and built for the expeditionary user community to guarantee communications connectivity in the most austere environments. Tampa Microwave primarily serves Federal and Department of Defense markets. We are seeking to fill a hands-on Technical Support Services Manager position located in our Clearwater, FL location. This position reports to the Director of Operations. Please note- This position is not an IT or desktop support role. It focuses on hardware-based technical support specific to Tampa Microwave's satellite communication systems. However, a strong working knowledge of networking principles is essential to effectively troubleshoot and support our terminals, as issues may involve network configurations, modem connectivity, and bandwidth performance in addition to hardware diagnostics. Top Benefits Competitive Salary Yearly Incentive Bonus Program Generous 401(k) program - up to 5% company contribution and 100% immediate vesting PTO and 10 paid holidays per year Tuition Reimbursement Paid parental leave policy Medical/dental/vision insurance for self & eligible family members 9/80 Work Schedule (every other Friday off) Onsite Responsibilities: Manage the RMA department ensuring it has the necessary test equipment, personnel and capabilities to provide 30-day turnarounds on warranty returns and 45-day ARO turnarounds for non-warranty repairs. Manage RMA team tasks and coordinate with supporting departments as required to achieve turn-around time (TAT) metric goals. Participate in design reviews and provide feedback regarding operability and maintainability of new products as required. Operate Tampa Microwave's Help Desk by answering phone calls and emails and logging reported problems in the help desk ticket tracking system. Solving Tier 1 (e.g., basic training, assembly, terminal operation, terminal documentation) problems and referring Tier 2 (e.g., complex network configuration and bandwidth issues) and Tier 3 (e.g., potential terminal design defects) issues to Systems Engineering or Design Engineering for resolution. Participate in the development and publishing of terminal O&M manuals and other documentation to facilitate the use of our terminals. Participate in drafting and publishing Technical Bulletins as required to inform customers of issues affecting the maintenance and repair of our terminals also including End-of-Life (EOL) and End-of-Support (EOS) documentation for products no longer being produced or supported by Tampa Microwave. Maintain professional relationships with customers to ensure good communication and a continuing flow of new and follow-on business. Provide RMA data to TM Engineering, Quality, and Program Management departments as required to support ongoing efforts and programs. Participate in RMA status meetings and provide scheduled updates as requested. Develop best practices and tools for RMA project execution and management. Complete other tasks assigned by company management as required to support the delivery schedule. Coach, mentor, motivate and supervise team members. Influence them to take positive action and accountability for their assigned work. Identify and resolve issues and conflicts within the project team. Specify the contents and maintain documents posted on the Technical Support page of the Tampa Microwave website. Maintain and operate all hardware and software required to provide X, Ku and Ka bandwidth / network services to Operations and Business Development. Manage Systems Test team and work with Operations Manager and Test Manager to identify and manage priorities. Supervisory Responsibilities: This position carries out supervisory responsibilities in accordance with the organization's operating policies and applicable laws. Responsibilities include workforce/staffing plans, ensuring staff is performing to expectations, interviewing, hiring, training, and developing employees; planning, assigning, and directing work; preparing performance appraisals, rewarding, and providing for employee discipline when required; addressing complaints and resolving problems. Active mentoring and development of staff is critical element of the supervisory responsibilities. Maintain a high ethical standard of practice, including compliance with all company procedures Qualifications: U.S. Citizenship required. Four-year degree in Business or equivalent experience desired. A minimum of eight years' experience with Defense communications hardware and systems in the communications field and in positions of increasing responsibility and include experience managing personal work in a technical field. Technical training in communication system operation, maintenance, and repair. Able to work overtime as required to meet company delivery schedule. Requires minimal to moderate travel. Must be able to lift objects of up to 40 lbs. Fluent in the English language - written and oral. May be required to maintain a security clearance Tampa Microwave is committed to non-discrimination as applicable under federal and state laws. We are an E-Verify Employer. If you need accommodation or assistance to apply for a position with Tampa Microwave, please call Human Resources at ************.
    $45k-77k yearly est. Auto-Apply 60d+ ago
  • Information Systems Administration Generalist (Active TS/SCI Clearance)

    Northrop Grumman 4.7company rating

    Information technology manager job in Tampa, FL

    RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SCITRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Introduction for Northrop Grumman Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued. Start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. Introduction for Mission Systems At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as an Information Systems Administration Generalist based out of Tampa, Florida . Please Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site. What You'll Get to Do Responsibilities Coordinate and perform hardware integration, relocation, and periodic maintenance in Department of Defense (DoD) and DoD accredited Government and contractor facilities Frequent collaboration with internal company and external contacts Develop solutions to a variety of problems of moderate scope and complexity Work under general supervision Basic Qualifications Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of experience; OR an Associate's Degree with 4 years of experience; OR a High School Diploma (or equivalent) with 6 years of IT experience is required. US Citizenship Active Top Secret / SCI security clearance to be considered. TS/SCI clearance must be in place by the start date and must stay in place through employment. Must possess a current DoD 8570 Certification for IAT Level II or higher prior to start date (example: Security+ CE) Must be able to work standing and lift 50lbs Preferred Qualifications Understanding of and be able to manage the lifecycle management principles for a secure computer network's hardware and software requirement. This will include: Managing the tracking of basic hardware maintenance schedules for a complex distributed network architecture Must be knowledgeable of the complexities of dealing with both software & hardware license and warranty issues. This includes cost evaluations and variations Moderate understanding of computer networks and the OSI model. A firm understanding of layer 1 for the purposes of connectivity and troubleshooting is essential Experience with Cisco network equipment (Cisco certifications a plus) Experience deploying computer equipment in non-familiar workspaces General knowledge of supply chain and product integrity concepts Experience with IT procurement issues and supply chain integrity Experience in shipping and receiving equipment and the use of DD1149 form Primary Level Salary Range: $70,200.00 - $105,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $70.2k-105.4k yearly Auto-Apply 14d ago
  • Mgr Audit Services - IT

    Tampa Electric Company

    Information technology manager job in Tampa, FL

    Title: Mgr Audit Services - IT Company: Tampa Electric Company State and City: Florida - Tampa Shift: 8 Hr. X 5 Days The mission of the Audit Services department is to provide assurance and advisory services designed to evaluate and facilitate improving the effectiveness of risk management, governance, and internal controls at TECO Energy and its subsidiaries, while adding value by demonstrating how to improve effectiveness in business operations. The IT Manager Audit Services helps achieve this mission through management of department operations and IT engagements. The IT Manager Audit Services collaborates with organizational leadership, department leadership, and external entities to better understand industry and organizational risk and carry out the annual engagement plan. PRIMARY DUTIES AND RESPONSIBILITIES 1. Manage internal auditing and consulting engagements as part of the annual engagement plan Utilize a risk-based approach to independently evaluate, plan, perform, summarize and communicate assigned risk assessments and audit activities Interview process owners to identify, categorize, and rank risks in development and maintenance of an audit universe Educate process owners, including non-finance individuals, on the strategy and value of Audit Services Serve as an advisor to standardize operational and financial processes, including major strategic projects Respond to and support management requests regarding internal control assessments, process and procedure evaluations, special investigations and internal control education Utilize data analytics software to evaluate financial and operational risks Prepare and provide written communications and/or presentations to management presenting observations and recommendations for internal control or process improvements Coordinates management action plans including monitoring progress and completion, reporting on status, and escalating issues as necessary 2. Facilitate administration of the department Assign work and track progress through departmental dashboards Facilitate quarterly updates with the Emera audit team Coordinate with the Emera audit team to align and maintain policies and procedures Facilitate recruiting and hiring Identify training needs Coach team members and conduct motivational/team building events Orchestrate Internal QAR Manage department budget 3. Other miscellaneous activities as required. QUALIFICATIONS Education Required: Bachelor's degree in MIS, Accounting or related business discipline from a regionally accredited institution Preferred: Master's degree in Business or with a concentration in technology from a regionally accredited institution Licenses/Certifications Required: CISA or relevant IT Audit certification (e.g., CISM or CRISC) Preferred: Multiple certifications demonstrating a breadth of knowledge over internal audit, business, technology, or project management are preferred (e.g., CPA, PMP). Experience Required: Minimum of 6 years of direct or related work experience is required, including 2 years of IT audit. Related work experience consists of: public accounting, internal audit, or financial analysis/processes Preferred: Minimum of 8 years of direct or related work experience is preferred. Experience in public accounting and the utility industry are preferred, including: information technology, accounting, finance, and operations. Supervisory Experience Required: Minimum of 3 years of indirect supervisory experience required. Preferred: Minimum of 3 years of direct supervisory experience preferred. Knowledge/Skills/Abilities (KSA) Required: Ability to navigate through ambiguity, reason logically and draw well-reasoned conclusions Ability to easily adapt between working independently and collaboratively on a team Ability to communicate extremely well in oral and written form Excellent interpersonal skills including collaboration and relationship development Ability to provide direction and oversee work of others Ability to provide direct coaching and developmental feedback Working knowledge of basic information system components, including: networks, operating systems, databases, and applications, and related risks; Working knowledge of IT internal control frameworks (e.g., COBIT); Preferred: Working knowledge of utility industry technology compliance requirements (e.g., NERC CIP). Working knowledge of the following systems and technologies: SAP ERP, CRM, GRC, ACL, Arbutus, Idea The ability to assess emerging technology, complex financial and business risks. JOB RELATED DIMENSIONS *Core Dimensions Business & Job Knowledge Judgment* Ownership & Excellence* Produce Result* Work Safety* Teamwork* Developing People* Planning and Organizing Leadership Versatility Building Organizational Relationships WORKING CONDITIONS Working conditions may include 40+ hour work weeks and occasional (10% - 15%) overnight, out-of-town travel. TECO offers a competitive Benefits package!! Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more! STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment. TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures. TECO Energy is proud to be an Equal Opportunity Employer. TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations. In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities. Pay Transparency Non-Discrimination Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) ADA policy It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s. Application accommodations Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed. Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
    $91k-125k yearly est. 60d+ ago
  • IT Service Manager

    Carsonvalleyhealth

    Information technology manager job in Clearwater, FL

    This employee leads and enhances IT service operations by optimizing ITIL-based processes, ensuring service continuity and driving continuous improvement across the enterprise. The employee oversees the design, implementation, and ongoing optimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to deliver robust configuration management and service excellence. JOB FUNCTIONS Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of critical healthcare IT services Administers and optimizes the OpenText SMAX platform including workflows, service portals, ticketing, knowledge management, automation, and reporting Manages and maintains OpenText UCMDB, ensuring accurate configuration items (CI) data, relationship mapping, discovery, and impact analysis Oversees ITIL processes such as Incident, Problem, Change, Request Fulfillment, Asset & Configuration Management, and Knowledge Management Ensures compliance with healthcare regulatory requirements (e.g., HIPAA, SOC2, HITRUST), maintaining high standards of security, privacy, and data integrity Ensures timely and regular communications to various stakeholders including senior executives during a major incident or for any changes that could impact business Identifies gaps in service delivery and drive initiatives to improve efficiency, user experience, and service quality Develops and maintains ITSM policies, procedures, SLAs, KPIs, and governance frameworks Leads automation initiatives utilizing SMAX and UCMDB capabilities to reduce manual workload and streamline processes Conducts root cause analysis (RCA) and implement corrective actions for recurring issues Collaborates closely with application, infrastructure, security, service delivery, business analytics and business stakeholders to ensure seamless service delivery Coordinates with vendors and service providers to ensure efficient support, upgrades, and platform enhancements Communicates service performance, IT Scorecard, risks, and improvement plans to leadership through dashboards and reports
    $91k-125k yearly est. 2d ago
  • IT Service Manager

    Insight Global

    Information technology manager job in Clearwater, FL

    The IT Service Manager will take the lead in improving how our IT services run by streamlining ITIL processes, keeping things running smoothly, and finding ways to make them better over time. This role will handle the setup, design, and ongoing updates of our IT Service Management tools and frameworks, mainly focusing on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to ensure strong configuration management and top-notch service. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 10+ years in IT Service Management, ideally in healthcare. Proven ability to lead service delivery teams in complex environments. Track record of improving IT services and maturing ITIL processes. Hands-on experience with OpenText SMAX (admin, workflows, catalogs, automation, UX). Expertise in OpenText UCMDB (discovery, CI lifecycle, mapping, integrations). Strong knowledge of ITIL v3/v4 and ITSM frameworks. Experience integrating SMAX/UCMDB with enterprise systems. SMAX/UCMDB implementation experience preferred. Familiarity with healthcare IT and compliance environments. ITIL certification (Foundation or Intermediate). SMAX/UCMDB certifications. Experience with automation tools, scripting, or workflow engines. Knowledge of Azure and modern monitoring tools.
    $91k-125k yearly est. 13d ago
  • IT Service Manager

    TCH Group, LLC 2.9company rating

    Information technology manager job in Clearwater, FL

    This employee leads and enhances IT service operations by optimizing ITIL-based processes, ensuring service continuity and driving continuous improvement across the enterprise. The employee oversees the design, implementation, and ongoing optimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to deliver robust configuration management and service excellence. JOB FUNCTIONS Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of critical healthcare IT services Administers and optimizes the OpenText SMAX platform including workflows, service portals, ticketing, knowledge management, automation, and reporting Manages and maintains OpenText UCMDB, ensuring accurate configuration items (CI) data, relationship mapping, discovery, and impact analysis Oversees ITIL processes such as Incident, Problem, Change, Request Fulfillment, Asset & Configuration Management, and Knowledge Management Ensures compliance with healthcare regulatory requirements (e.g., HIPAA, SOC2, HITRUST), maintaining high standards of security, privacy, and data integrity Ensures timely and regular communications to various stakeholders including senior executives during a major incident or for any changes that could impact business Identifies gaps in service delivery and drive initiatives to improve efficiency, user experience, and service quality Develops and maintains ITSM policies, procedures, SLAs, KPIs, and governance frameworks Leads automation initiatives utilizing SMAX and UCMDB capabilities to reduce manual workload and streamline processes Conducts root cause analysis (RCA) and implement corrective actions for recurring issues Collaborates closely with application, infrastructure, security, service delivery, business analytics and business stakeholders to ensure seamless service delivery Coordinates with vendors and service providers to ensure efficient support, upgrades, and platform enhancements Communicates service performance, IT Scorecard, risks, and improvement plans to leadership through dashboards and reports
    $92k-124k yearly est. 2d ago
  • IT Systems & Infrastructure Manager

    Airespring

    Information technology manager job in Clearwater, FL

    Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion. Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you'll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers. Job Description Position Overview: We are seeking a highly skilled and dynamic IT Systems & Infrastructure Manager to lead and oversee our organization's IT infrastructure. This role requires a strategic thinker with a hands-on approach to managing systems, networks, and DevOps practices. The successful candidate will demonstrate technical expertise, leadership acumen, and the ability to drive projects to completion while fostering collaboration across teams. Key Responsibilities: Infrastructure Management: Oversee the design, implementation, and maintenance of enterprise-wide IT infrastructure, including LANs, WANs, WLANs, VPNs, servers, storage, and cloud-based services. Team Leadership: Lead, mentor, and manage the infrastructure team, ensuring alignment with organizational goals and fostering a culture of continuous learning and collaboration. DevOps Integration: Collaborate with DevOps teams to define, implement, and optimize tools and technologies, facilitating seamless deployment and system automation. Project Management: Develop and manage project plans, track progress, and report status updates to senior management using tools like Jira. Ensure project deliverables meet quality, scope, and timeline expectations. Service Management: Oversee IT service delivery, including helpdesk operations, ticket management, and incident resolution, ensuring high levels of customer satisfaction. Strategic Planning: Contribute to IT strategy development, including budgeting, capacity planning, and resource allocation to support business growth and innovation. Technical Oversight: Ensure the organization's systems are secure, resilient, and optimized. Manage system configurations, troubleshoot complex issues, and oversee disaster recovery planning. Stakeholder Engagement: Collaborate with business partners to understand requirements, provide technical guidance, and ensure technology solutions align with business objectives. Reporting & Documentation: Create executive presentations, reporting matrices, and documentation to communicate project statuses, infrastructure health, and key metrics to upper management. Vendor & Tool Management: Evaluate, select, and manage vendor relationships and software tools, ensuring they meet the organization's evolving infrastructure needs. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (Master's degree or relevant certifications preferred). 3+ years of management experience leading IT infrastructure teams. Proficiency in managing enterprise IT environments, including Active Directory, Group Policies, virtualization, cloud platforms, networking protocols, and cybersecurity best practices. Experience with DevOps tools, concepts, and methodologies. Strong analytical and problem-solving skills with the ability to make sound decisions under pressure. Exceptional communication and presentation skills, with experience engaging both technical teams and executive stakeholders. Demonstrated experience in IT budgeting, vendor management, and contract negotiation. Hands-on experience with hardware troubleshooting and system architecture. Proven ability to research, evaluate, and recommend new technologies. Preferred Certifications: ITIL, PMP, CCNA/CCNP, AWS Certified Solutions Architect, or equivalent. Additional Information All your information will be kept confidential according to EEO guidelines. WHAT THIS COMPANY OFFERS YOU: Medical Benefits with optional supplemental services through AFLAC Paid Time-Off Plan Paid Holidays 401K with employer match AT&T Discount on personal mobile plan
    $94k-132k yearly est. 1d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Tampa, FL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $46k-70k yearly est. 29d ago
  • Information Technology

    Vp 3.9company rating

    Information technology manager job in Tampa, FL

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $41k-74k yearly est. Auto-Apply 60d+ ago
  • IT Database Administrator/Developer

    Sparus Holdings 3.3company rating

    Information technology manager job in Tampa, FL

    Sparus Holdings is seeking an IT Database Administrator / Developer to manage, optimize, and secure our database environment across on-premises and cloud platforms-with a strong emphasis on Microsoft Azure. This role blends hands-on database administration with cloud-first engineering and automation, supporting highly available, secure, and performant data services for business-critical applications. What You'll Do (Principal Responsibilities) Design, implement, and manage Azure SQL Database (PaaS), Azure SQL Managed Instance, and SQL Server on Azure VMs (IaaS). Administer and optimize database platforms such as SQL Server, Oracle, MySQL, PostgreSQL, and Azure Cosmos DB. Configure and manage elastic pools, failover groups, geo-replication, and maintenance policies for Azure SQL workloads. Build and maintain data integration/ETL solutions using Azure Data Factory and Synapse pipelines; orchestrate workflows with Logic Apps. Automate deployments and database changes using ARM/Bicep, Azure CLI/PowerShell, and Azure DevOps CI/CD. Monitor and optimize performance using Azure Monitor, Log Analytics, and Query Performance Insight. Implement and enforce database security policies, access controls, and auditing to support compliance requirements. Harden and continuously monitor security with Azure RBAC, Entra ID (Azure AD) integration, TDE/Always Encrypted, threat protection, and auditing. Plan, implement, and routinely test backup/recovery, replication, and HA/DR strategies. Design schemas, data models, and standards; support migrations, data loads, and change management processes. Partner closely with application developers, BI/data teams, and infrastructure/security teams to deliver reliable data services. Create runbooks, standards, and documentation; produce capacity and performance reporting for stakeholders. Contribute to on-call rotation and execute planned maintenance during evenings/weekends as needed. What You Bring (Knowledge & Skills) Advanced SQL and database scripting expertise (T-SQL, PL/SQL) including query tuning and indexing strategies. Hands-on experience with Azure SQL Database, Azure SQL Managed Instance, Azure Data Factory, Synapse pipelines, and Logic Apps. Familiarity with Azure Automation, Azure Monitor, Log Analytics, and Defender for Cloud. Strong experience in backup/recovery, replication, failover, and HA/DR architectures. Scripting skills (PowerShell required; Bash preferred). Python for automation is a plus. Solid understanding of Windows/Linux, networking, and storage fundamentals. Strong security knowledge: encryption, identity/access management, auditing, and cloud/on-prem best practices. Strong analytical, communication, and documentation skills; ability to collaborate cross-functionally. Nice to Have (Preferred/Plus) Familiarity with Microsoft Fabric. Familiarity with Domain-Driven Design (DDD). Familiarity and/or experience with Master Data Management (MDM). Familiarity with database services in GCP and AWS. Education & Experience Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience). 7+ years of relevant experience (senior/principal level). Demonstrated experience supporting cloud database environments (preferably Azure). Preferred Certifications Microsoft Certified: Azure Database Administrator Associate (DP-300) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft Certified: Azure Data Engineer Associate (DP-203) or equivalent Other relevant certifications (Oracle OCP, AWS Database Specialty) are a plus Benefits Sparus Holdings offers a competitive benefits package including medical/dental/vision, 401(k)/retirement, paid time off, and professional development. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required include close vision and the ability to adjust focus. This role may require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. EEO Statement Sparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $52k-75k yearly est. 4d ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services

    Information technology manager job in Tampa, FL

    Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $49k-73k yearly est. 60d+ ago
  • IT Administrator (GCC High Experience)

    MSM Group North America

    Information technology manager job in Saint Petersburg, FL

    MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.
    $48k-73k yearly est. 60d+ ago
  • IT Systems Administrator

    Soarin Group

    Information technology manager job in Dunedin, FL

    Job DescriptionSalary: IS ON-SITE ONLY, LOCATED IN Dunedin, FL*** Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for IT Systems Administrators in the Dunedin and surrounding areas to help our team and the organizations we work with grow. We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, wellness incentives and more! What we are looking for in a Systems Administrator: Proven experience as a Systems Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recover Extensive knowledge of Microsoft Windows and supporting applications Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Ability to communicate effectively and professionally with all clients and coworkers Past work experience in a high-traffic customer service setting Excellent phone etiquette Excellent customer service skills that exceed customers expectations Strong problem solving and research skills Ability to acquire and maintain a working knowledge of a wide range of applications and services Continual awareness of changes that directly affect other team members and customers What our Systems Administrators do: Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Develop and maintain installation and configuration procedures Contribute to and maintain system standards Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Perform regular security monitoring to identify any possible intrusion Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary Perform regular file archival and purge as necessary Create, change, and delete user accounts per request Provide support per request from various clients Investigate and troubleshoot issues Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary Upgrade and configure system software that supports infrastructure applications per project or operational needs Maintain operational, configuration, or other procedures Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required Maintain data center environmental and monitoring equipment Participate in on-call rotation Interested!? If you love a fast-paced environment that will challenge and grow your skills and abilities, we would love to hear from you! Submit your cover letter and resume today!
    $49k-73k yearly est. 7d ago
  • IT Workday Application Administrator- ERP System

    City of Largo, Fl 3.8company rating

    Information technology manager job in Largo, FL

    Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting. Mission: Provide Superior Services that Inspire Community Pride Vision: To be the Community of Choice in Tampa Bay Values: Integrity, Collaboration, Passion, Creativity Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization. CITY OF LARGO ... Naturally A Great Place to Work! Closing: 01/6/2026 Salary: $64,314 - 102,877 USD Annually Job Summary: Starting Salary Range: $64,313.60 - $73,954.40 The Workday Enterprise Application Administrator will serve as a key resource for managing and optimizing the City's Workday platform, which supports Human Capital Management (HCM), Payroll, Procurement, and Financial Management functions. This role ensures that Workday aligns with Largo's operational goals, compliance requirements, and customer service standards. Key Responsibilities: Configure and maintain Workday modules to support citywide processes such as employee onboarding, benefits administration, and procure to pay processes. Collaborate with HR, Finance, and IT teams to streamline workflows and improve data accuracy across departments. Develop custom reports and dashboards to provide actionable insights for leadership Manage system upgrades, testing, and troubleshooting to ensure minimal disruption to city services. Responsible for maintaining Workday Enterprise Interface Builder (EIB) templates and managing integrations with third-party systems to ensure accurate data flow and system interoperability Ensure compliance with state and local regulations, data security standards, and internal policies. Provide training and guidance to end-users, promoting adoption and effective use of Workday tools. Preferred Skills & Qualifications: Experience with Workday experience in a public-sector or government environment. Strong understanding of HR and payroll processes, budgeting, and reporting requirements for municipalities. Ability to manage projects and coordinate with multiple stakeholders, including IT PMO, HR, and Finance teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay. Leadership * Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan * Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives * Articulates strategic and innovative thinking and provides clarity to deliver superior services * Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture Management * Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities * Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance Technical * Function as a Subject Matter Expert (SME) for the application(s) within a particular knowledge domain, requiring both technical knowledge and the ability to quickly gain expertise in a specialized subject * Evaluate, analyze, design, implement, and document department business work flow processes in order for optimization and automation * Plan, configure, and implement the software application(s) within the department * Administer user access, groups, and permissions to the application(s) * Manage data, business rules, configuration, and documentation related to the software application(s) * Create and document Standard Operating Procedures (SOPs) related to the application(s) * Communicate information about the application(s) to staff and escalate issues to IT support and management as needed * Ensure the software application's availability, confidentiality, and integrity to end users * Generate reports using SQL or other applicable methods to meet the reporting needs of users and management * Provide technical training and support to system users * Perform research, development, and beta testing for upgrades * Serve as a liaison between internal application users and vendors for problems, upgrade, and support * Coordinate the migration of existing processes and data to the application in consultation with other members of the IT Department and vendors * Coordinate the integration of the application with other City systems in consultation with other members of the IT Department and associated vendors * Participate in the strategic development of department goals, objectives, and budget requests by keeping management advised on the operational status and performance of the application, as well as planned upgrades Team Skills * Supports honest and transparent decision-making * Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments * Openly exhibits a positive attitude, in words and action, and encourages others to do the same Performs related work as required. EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description. MINIMUM QUALIFICATIONS Education and Experience: * Bachelor's degree in Computer Science, Information Technology (IT), Management Information System (MIS), or a closely related field from an accredited four-year college or university and five (5) years of directly related work experience working in progressively more advanced assignments in computer systems management, configuration, and software implementation; or equivalency of training and experience * Experience writing SQL statements preferred * Valid Driver's License Knowledge, Skills, and Abilities: * Advanced knowledge of: * complex software configuration * modern computer industry terminology, processes, and practices * Knowledge of mapping business work flow processes * Skill and judgment necessary to identify, troubleshoot, and either resolve or escalate issues to the proper channels * Ability to take a proactive approach towards supporting and ensuring the proper functioning of a mission critical software application for end users * Knowledge of complex software applications, advanced database administration, user administration, and concepts of Geographical Information Systems (GIS) * Ability to create an agenda, run meetings, and send out meeting notes on topics related to the software application * Excellent verbal, written communication, and presentation skills required * Must have excellent customer service skills WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Work Environment: 95% inside a climate controlled building; 5% outside which includes driving. Physical Requirements: The essential functions of the job require: sitting approximately six (6) hours per day, standing less than one (1) hour per day, and walking approximately one (1) hour per day. The job also requires frequent file manipulations, grasping, pulling, and repetitive motion, with occasional bending/stooping, kneeling, and lifting objects weighing up to 15 pounds. On rare occasions the work requires climbing, pushing, reaching, and lifting/carrying objects weighing up to 44 pounds. Sensory Requirements: Hearing: Ability to understand what others are saying in normal conversation and on the telephone. Speaking: Ability to communicate orally with others and speak effectively on the telephone and while giving presentations to groups. Seeing: Ability to see and read computer monitor screens, operate a vehicle, and read normal and/or fine print. Driving Requirements: Requires occasional driving and possession of a valid Florida Driver's License. Technology: The work requires ability to operate telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators and all associated software. The work also requires proficiency with computer hardware and software programs including word, spreadsheet and/or database applications, internet applications, and database management. IMPORTANT INFORMATION: No - DRUG TESTING (Safety Sensitive) No - CHILDCARE FINGERPRINTING Yes - CREDIT CHECK Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.
    $64.3k-102.9k yearly Auto-Apply 28d ago
  • Network I.T. Systems Administrator

    Boley Center 4.2company rating

    Information technology manager job in Saint Petersburg, FL

    Job Description is an onsite only position in Pinellas County, Florida. ABOUT THE ORGANIZATION Established in 1970, Boley Centers, Inc. is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County. Boley Centers has an opportunity for a full-time Network I.T. Systems Administrator to provide advanced, hands-on support for Boley Centers' server, network, cloud, and security infrastructures across all agency locations. This role ensures system reliability, manages escalated technical issues, performs installation and maintenance on servers and network hardware, supports cloud-based environments, and delivers high-level technical guidance to staff. DUTIES/RESPONSIBILITIES: Supports Microsoft Windows Server environments, including installation, configuration, maintenance, and troubleshooting. Administers and supports the Office 365 ecosystem, including Exchange Online, Azure, Intune, and Entra ID. Manages Active Directory, Group Policy Objects, DNS, domain services, and identity management in accordance with organizational security practices. Supports, maintains, and troubleshoots LAN/WAN environments, firewalls, routing, wireless systems, and network infrastructure. Provides Tier 2 and Tier 3 escalated support for desktop, server, and application issues, including after-hours support. Performs installation, configuration, and support of Windows and Mac workstations, VDI solutions, and hypervisors. Monitors and maintains cloud and on-premises infrastructure performance. Plans, organizes, and executes IT projects, including upgrades, migrations, and deployments. Maintains and updates technical documentation, configurations, asset records, and procedures. Ensures high customer satisfaction through communication and proactive service. Follows escalation protocols for complex or urgent issues. Typical role distribution: 50% escalated desktop/app support, 30% server support, 10% network support, 5% admin/meetings. EDUCATION AND EXPERIENCE: Bachelor's degree in Information Technology or related field, or equivalent experience. No substitution permitted. Education must be from an accredited school, college, or university. Minimum five years supporting Windows server/desktop technologies in an enterprise environment, experience with Microsoft Server, exchange Online, Office 365, Azure, Intune, Active Directory, VDI, DNS, hypervisors, and firewall/network systems. Experience in a healthcare environment is a plus. Certifications: Network+, Security+, Microsoft Azure and/or Microsoft 365 certifications preferred. Knowledge: Strong (demonstrable) understanding of server, network, cloud, and security administration. SPECIAL REQUIREMENTS Valid Florida driver's license, personal vehicle, and current auto insurance. Must pass a Level II background check. Florida's Care Provider Background Screening Clearinghouse helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. For more information, please visit ******************************** Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use. EOE/ADA/VETERANS/DFWP
    $50k-60k yearly est. 18d ago
  • Associate IT Engineer

    Reliaquest 3.5company rating

    Information technology manager job in Tampa, FL

    Why it's worth it: Do you like helping people and solving problems? IT Engineers make up the backbone of end user support and serve as the face of customer service for our users. Do you like building new things and optimizing processes? Joining ReliaQuest as an IT Engineer will give you the opportunity to gain exposure to many different aspects of IT Infrastructure, including Systems, Networking, Unified Communications, and Internal Security. We develop strong foundations in troubleshooting theory, ticket tracking, vendor management, and A/V deployment - among other skills. This role allows you to work with and learn from a wide variety of personalities and skillsets - the most talented people in the business. There are opportunities for career growth and specialization across the organization. The everyday hustle: * Provide a smooth and seamless technology experience for new employees in onboarding. * Function as the first line of support for requests and issues from internal employees. * Respond to queries from a variety of sources, including phone calls, direct messages, walk-ups, and Jira tickets * Log, prioritize, and respond to queries based on urgency, needs of business, and affected priority groups * Evaluate, isolate, and resolve technical issues via systematic troubleshooting - this includes asking open and closed questions and reliably reproducing intermittent issues * Install, modify, and repair computer hardware and software. * Assist and educate customers through the problem-solving process. * Follow up with customers to ensure issues have been resolved. * Maintain accurate asset and peripheral inventory. * Maintain and troubleshoot Microsoft Teams conference rooms, and a variety of audio/video deployments * Securely configure and deploy computer hardware for trade shows, demo environments, internal events, and other ad hoc settings * Assist with device management in a primarily mac OS environment * Contribute technical writing to a rapidly growing and changing knowledge base * Identify and develop ongoing infrastructure projects to improve workflow and process management Do you have what it takes: * Bachelor's Degree preferably in a field related to Information Technology * 1-3 years of experience of Mac and/or Windows troubleshooting and configuration. * Experience and skill related to customer service * Basic understanding of Networking concepts (TCP, UDP). * Experience resolving hardware and software issues, including user environment and educational opportunities. * Comfortable navigating command line interfaces * Ability to demonstrate good attitude, energy, and effort. * Be Accountable, Focused, Adaptable, and Helpful. What makes you uncommon? * Experience managing Active Directory and Microsoft 365 * Experience remotely managing devices in a blended operating system environment. * Demonstrated success in a fast-paced customer service environment * Clear communicator across a variety of styles, both written and verbal
    $68k-93k yearly est. Auto-Apply 8d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology manager job in Lakeland, FL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $46k-70k yearly est. 12d ago
  • IT Administrator (GCC High Experience)

    MSM Group North America Inc.

    Information technology manager job in Saint Petersburg, FL

    Job Description MSM North America is seeking an experienced and self-driven IT Administrator to manage all aspects of the company's IT infrastructure and cybersecurity environment in a defense and U.S. Government contracting environment. This hands-on role is responsible for delivering end-user support, managing cloud services (including GCC High), and maintaining secure operations in compliance with CMMC Level 2 and NIST SP 800-171 standards. As the organization's sole IT administrator, this position plays a key role in ensuring the integrity, availability, and confidentiality of company systems and data, including Controlled Unclassified Information (CUI). The ideal candidate combines strong technical expertise with excellent communication, organization, and problem-solving skills and can both design policies and procedures and implement technical controls to support a secure, efficient, and compliant IT ecosystem. Key Responsibilities: IT Operations & Support Provide timely help desk support and technical assistance to end users across the organization. Manage user accounts, permissions, and access controls through Azure Active Directory. Install, configure, and maintain software, hardware, and networking systems. Monitor and troubleshoot performance issues across endpoints, servers, and cloud services. Support LANs, VPNs, and secure internet/intranet connections. Cloud & Infrastructure Management Administer Microsoft 365 workloads, including Exchange Online, SharePoint, Teams, and Intune. Navigate, administer, and troubleshoot Microsoft GCC High environments across multiple locations, ensuring reliable and secure access. Configure and manage Microsoft Defender and related security tools to detect and respond to threats. Implement, monitor, and maintain system backups, disaster recovery, and failover procedures. Manage configuration and patch management processes to ensure operational reliability. Cybersecurity & Compliance Implement and maintain cybersecurity controls aligned with CMMC Level 2, NIST SP 800-171, and federal cybersecurity standards. Lead the development, documentation, and maintenance of IT security policies, standards, and procedures, in addition to configuring and updating technical controls. Configure and enforce policies such as conditional access, safe links, and quarantine rules within Microsoft 365. Monitor and analyze security logs and alerts to proactively identify risks and vulnerabilities. Maintain documentation and evidence to support audits, assessments, and compliance reporting. Train staff on secure technology practices, phishing awareness, and data protection protocols. Qualifications Bachelor's degree in information technology, Computer Science, Cybersecurity, or equivalent experience. 5+ years of IT support or system administration experience, with prior witch in defense, aerospace, or U.S> Government contracting environments required. Demonstrated familiarity with USG compliance practices and requirements, including CMMC Level 2, NIST SP 800-171, and related deferral security frameworks. Skills & Certifications Proficiency in Azure AD, Intune, and Microsoft Defender. Knowledge of IT security best practices, access management, and endpoint protection. Preferred Certifications: Microsoft Certified: Azure Administrator Associate, Security Administrator Associate, Identity and Access Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ or equivalent Work Environment This is a full-time, onsite position based at MSM's St. Petersburg, FL headquarters. he IT Administrator will engage regularly with leadership, program teams, and external auditors to maintain secure, compliant, and efficient IT operations. U.S. Persons required. Ability to obtain and maintain a U.S. Government Security Clearance preferred.
    $48k-73k yearly est. 9d ago
  • IT Systems Administrator

    Soarin Group

    Information technology manager job in Dunedin, FL

    IS ON-SITE ONLY, LOCATED IN Dunedin, FL*** Soarin Group is a fast-growing technology company that helps organizations gain a competitive advantage through people and technology. We hustle every day to help meet the unique needs of each organization we work with and we are looking for IT Systems Administrators in the Dunedin and surrounding areas to help our team and the organizations we work with grow. We offer great benefits including, self managed time off, medical reimbursement, free life/dental/vision, cell phone & internet reimbursement, wellness incentives and more! What we are looking for in a Systems Administrator: Proven experience as a Systems Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recover Extensive knowledge of Microsoft Windows and supporting applications Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Ability to communicate effectively and professionally with all clients and coworkers Past work experience in a high-traffic customer service setting Excellent phone etiquette Excellent customer service skills that exceed customers' expectations Strong problem solving and research skills Ability to acquire and maintain a working knowledge of a wide range of applications and services Continual awareness of changes that directly affect other team members and customers What our Systems Administrators do: Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Develop and maintain installation and configuration procedures Contribute to and maintain system standards Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Perform regular security monitoring to identify any possible intrusion Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary Perform regular file archival and purge as necessary Create, change, and delete user accounts per request Provide support per request from various clients Investigate and troubleshoot issues Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary Upgrade and configure system software that supports infrastructure applications per project or operational needs Maintain operational, configuration, or other procedures Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required Maintain data center environmental and monitoring equipment Participate in on-call rotation Interested!? If you love a fast-paced environment that will challenge and grow your skills and abilities, we would love to hear from you! Submit your cover letter and resume today!
    $49k-73k yearly est. 60d+ ago

Learn more about information technology manager jobs

How much does an information technology manager earn in Palm Harbor, FL?

The average information technology manager in Palm Harbor, FL earns between $52,000 and $131,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.

Average information technology manager salary in Palm Harbor, FL

$83,000

What are the biggest employers of Information Technology Managers in Palm Harbor, FL?

The biggest employers of Information Technology Managers in Palm Harbor, FL are:
  1. Atrium Staffing
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