Information Technology Service Desk Manager
Information technology manager job in Princeton, NJ
Our client is seeking an experienced IT Service Desk Manager to lead the daily operations of their service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical technical issues. The ideal candidate is a strong communicator, strategic thinker, and hands-on leader who is passionate about driving operational excellence and continuous improvement within IT support.
Key Responsibilities:
Team Leadership & Development
Manage, coach, and mentor service desk staff to ensure efficient issue resolution and excellent customer service.
Promote a culture of accountability, collaboration, and ongoing professional development.
Service Operations
Oversee end-to-end service delivery, including incident, request, change, and knowledge management.
Utilize ITSM platforms (e.g., ServiceNow) to manage service lifecycles and track SLAs, service availability, and business impact.
Apply ITIL-based service management practices to improve efficiency and reliability.
Escalation Management
Serve as the primary escalation point for complex or high-priority technical issues, ensuring timely resolution and communication.
Performance Monitoring
Define, track, and report on service metrics (e.g., resolution time, customer satisfaction) to identify trends, root causes, and opportunities for improvement.
Process Improvement
Develop and refine workflows, escalation rules, and service request classification schemes to enhance service delivery.
Lead initiatives that improve productivity and user experience across IT operations.
Collaboration
Partner with infrastructure, cybersecurity, and application teams to ensure seamless service and system reliability.
Compliance & Documentation
Maintain adherence to IT policies and governance, including incident management, change control, and access management procedures.
Ensure proper documentation of processes, solutions, and support knowledge base articles.
Minimum Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
5+ years of experience in IT support, with at least 3 years in a supervisory or managerial capacity.
Proven experience managing IT service desk operations and teams.
Strong knowledge of help desk software, ITSM frameworks (e.g., ITIL), and performance metrics.
Excellent leadership, communication, and problem-solving skills.
Preferred Competencies:
Technical Troubleshooting & Escalation Management
End-User Training & Support
Upgrades & Patch Management
Experience with ServiceNow or similar ITSM platforms
Familiarity with cybersecurity protocols and identity access management tools (e.g., SailPoint)
IT Support Lead / Manager - IT Services
Information technology manager job in New York, NY
Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.
This is an in office position located in midtown Manhattan very close to all major transportation hubs.
For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.
About the Position
Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees.
Key Relationships
Reports to: AVP, IT Services Delivery Manager
Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure.
Key Partners: Global IT support teams, third-party vendors, and service providers
Key Responsibilities
Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards.
Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer.
Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery.
Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments.
Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware.
Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD.
Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support.
Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement.
Oversee hardware lifecycle management and automation, ensuring device and data security and integrity.
Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting.
Maintain vendor and supplier relationships to support operational efficiency and compliance.
Enforce IT policies and ensure global teams adhere to standards and compliance requirements.
Research emerging technologies and recommend solutions to enhance service delivery.
Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development.
Analyze support trends and team performance to identify improvement opportunities.
Conduct system health checks and reporting, proactively addressing monitoring gaps.
Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions.
Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team.
Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution.
Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed.
Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks.
Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes.
Participate in disaster recovery planning, testing, and execution.
Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows.
Mentor and coach global team members.
Candidate Qualifications:
Required:
5+ years of experience in a technical support or helpdesk environment.
Proficiency in supporting Windows and Mac OS X operating systems.
Experience with Mac device deployment, management, and security compliance.
Familiarity with Microsoft365, Active Directory, and basic networking concepts.
Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management.
Strong communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus.
Preferred:
Bachelor's or higher, with specialized training. Build management skills.
ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk).
Exposure to mobile device management (MDM) platforms.
Deep understanding with Apple Business Essentials and MS Intune integration/platform support.
Experienced scripting knowledge (e.g., PowerShell)
Information Technology Manager (Network Services)
Information technology manager job in Newark, NJ
Summary of Responsibilities
We are seeking an experienced and proactive Information Technology Manager (Network Services) with a strong background in cybersecurity to lead the design, implementation, and management of our network and assist in cyber security initiatives. Reporting to the Senior Director, Technology Strategy and Operations, this position will play a role in maintaining a secure, reliable, and scalable environment that supports business operations and protects against evolving cyber threats. The ideal candidate will be both technically hands-on and strategically minded, with experience managing teams, vendors, and network security initiatives.
Essential Functions
Oversee the integrity and robustness of network systems to ensure seamless operation and support for our business objectives. This includes overseeing the daily operations of LAN/WAN environments, firewalls, wireless networking systems.
Design and implement high-availability network architecture to support business continuity and facilitate growth.
Monitor network performance and troubleshoot issues to ensure optimal performance and uptime. Manage and deploy Intune for enhanced device and application management.
Collaborate with the cybersecurity team to enforce network security policies and controls, ensuring robust protection against threats
Manage firewalls, intrusion detection and prevention systems (IDS/IPS), and implement network segmentation strategies.
Ensure compliance with regulatory requirements (e.g., NIST, ISO 27001, SOX, and others as applicable).
Conduct regular risk assessments, vulnerability scans, and develop remediation plans for network assets.
Actively participate in strategic IT planning initiatives and contribute to the development of infrastructure roadmaps.
Assist in the management of vendor relationships, oversee IT contracts, and assist in facilitating the procurement processes for network and security technologies.
Work alongside the team to develop and maintain comprehensive network documentation, diagrams, and standard operating procedures (SOPs).
Take the lead in managing and responding to network-related incidents and facilitate post-incident reviews to enhance our response strategy.
Establish robust logging, monitoring, and alerting mechanisms for early detection of threats.
Assist in Disaster Recovery (DR) and Business Continuity Planning (BCP) activities to ensure operational stability during disruptions.
Job Requirements
Bachelor's degree in Computer Science, Information Technology, or related field or similar is required or four (4) years directly related professional experience may be accepted in lieu of a bachelor's degree, in addition to the (5) years' experience required below.
Minimum of 5 years of experience in a network security or cybersecurity focused role.
Professional certifications: CCNP, CISSP, CISM, Fortinet NSE, or equivalent is preferred.
Experience in network administration and architecture is preferred.
Experience in network security or cyber security is preferred.
Deep understanding of physical and virtual firewall architecture is preferred.
Strong understanding of Intune, Azure EntraID platform, TCP/IP, routing protocols (BGP, OSPF), VLANs, DNS, DHCP, and SD-WAN is preferred
Familiarity with security frameworks (e.g., NIST, CIS Controls, Zero Trust architecture) is preferred.
Hands-on experience with firewall rule design, VPNs, and NAC (Network Access Control) is preferred.
Compensation & Benefits
Competitive Salary
Medical, Prescription, Dental, Vision Benefits subject to employee contributions
Medical and Dependent Care Flexible Spending Accounts
Life Insurance
Commuter Benefits
401(a) Retirement Plan (6% of employee's salary funded by GDC)
457(b) Retirement Plan - (Pre-Tax Salary Contributions Elected by Employees)
Earned Vacation (20 days per year) and Sick Time (12 days per year)
Paid holidays
IT Manager, Infrastructure & Support
Information technology manager job in New York, NY
The Company
Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience.
The Opportunity
We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function.
You will directly influence reliability, security, and scalability as the company continues its expansion.
Key Responsibilities
Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies
Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes
Enhance endpoint security and device lifecycle management programs
Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness
Introduce automation opportunities that improve uptime, efficiency, and user experience
Own vendor and MSP relationships to ensure SLA performance and cost alignment
Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads
Track and report operational metrics tied to system performance and service delivery
What We're Looking For
4-8 years in IT Infrastructure/Operations with leadership responsibilities
Technical strengths across:
Microsoft 365 / Azure AD
Networking platforms such as Cisco, Meraki, or Palo Alto
Endpoint tools like Intune or JAMF
Virtualization and cloud platforms (VMware, AWS/Azure)
Experience guiding or mentoring junior technologists or project contributors
Strong communication and collaboration skills with stakeholders at all levels
A proactive approach to innovation and continuous improvement
Why This Role Stands Out
Lead and grow a team during a high-growth business cycle
Drive IT strategy and modernization during critical scaling
Significant visibility with leadership and product stakeholders
Opportunity to build long-term ownership of corporate infrastructure
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Information Technology Network Administration Manager
Information technology manager job in New Brunswick, NJ
Job Title: IT Network Administration Manager
Department: IT
Reports To: Director of IT Applications and Systems Development
FLSA Status: Exempt
Pay Range: $130,000- $160,000/year
Job Overview:
Spectrum Chemical Mfg. Corp., a leading firm in specialty medical chemical solutions, is seeking an IT Network Administration Manager. This role will be responsible for maintaining and administering Spectrum's computer networks. The primary duties will include maintaining computer networks, hardware, software, and related systems; performing disaster recovery operations; protecting data, software, and hardware from cyberattacks; facilitating third-party contracts; and replacing faulty network hardware components when necessary. This role will report to the Director of IT Applications and Systems Development to ensure the highest level of system and network performance.
Responsibilities:
Oversee the day-to-day operation of computer networks, including hardware/software support, training, and special projects.
Manage support ticketing system.
Plan, design, and implement data connectivity for local area network (LAN) and wide area network (WAN) systems.
Assist in coordinating special projects, including network-related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance, and problem-solving.
Manage servers, including e-mail, print, and backup servers and their associated operating systems and software.
Ensure network connectivity of all workstations.
Administer all equipment, hardware, and software upgrades.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Monitor and test network performance and provide network performance statistics and reports.
Perform on-site and remote technical support.
Recommend and implement network security at the network and user level.
Support and lead special projects to improve process efficiency, scalability, and sustainability
Monitor the security systems, such as cameras and gate access points.
Manage service partners and vendors.
Qualifications:
Expertise with administering the Microsoft 365 Suite
Ability to thrive in a team environment and drive cross-collaboration
Bachelor's degree in computer science or a related field
Proven 5-10 years of experience in a network administrator role
Hands-on experience with networking, routing, and switching
Excellent knowledge of best practices around management, control, and monitoring of network infrastructure
Experience with firewalls, Internet VPN, remote implementation, troubleshooting, and problem resolution
Ability to set up and configure server hardware.
Familiarity with backup and recovery software and methodologies.
Desktop support and develop a procedure to ease day-to-day support operations
Juniper, Cisco, CWNA, or BCNE training
Experience in managing MPLS, SD-WAN, and VPN Tunnels that connect ERP
Effective Communication Skills with the ability to communicate design specifications back to stakeholders (Written, visual & verbal)
Certifications in networking, such as Cisco Certified Network Associate (CCNA) or Network+
Proven experience with network capacity planning, network security principles, and general network management best practices.
Good understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Hands-on experience with monitoring, network diagnostics, and network analytics tools
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers[HV1]
Experience in VMware server management
Knowledge of application transport and network infrastructure protocols
Ability to create accurate network diagrams and documentation for design and planning network communication systems
Provides specific, detailed information for hardware and software selection
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
Benefits:
We offer a competitive salary based on experience
Benefits include medical, dental, vision, FSA, HSA, voluntary coverage, wellness plans, 401k, tuition reimbursement
Opportunities for on-the-job training and career advancement
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about us, please visit us at:
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Information Technology Operations Manager
Information technology manager job in Edison, NJ
Fulltime Role
IT Operations Manager
Required:
7+ years' experience working in an IT Operations production support role in an enterprise environment
2+ years' leadership experience
Ability to support 24x7 operations
Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
Familiarity working with enterprise project planning and resourcing
Internal and external customer-facing production support experience
Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
Knowledgeable with a variety of infrastructure technologies: Windows, VMware
Active Directory
Detail-oriented, with superior verbal and written communication skills
Strong critical thinker with problem solving aptitude
Excellent organizational skills with the ability to juggle multiple tasks at once
Proactive mindset
Job Description:
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
Assist in the management of policy development and technology planning
Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
Ensure smooth operations of all IT systems and data security
Understand and track applicable regulatory and reporting requirements
Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures
Work with senior management to enhance monitoring of critical applications and develop operational run books
Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
Establish a stable performance environment by monitoring and analyzing problems
Ensure problems are identified and solved as rapidly and efficiently as possible
Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
Provides estimates, forecasting and work planning assistance
Preferred:
ITSM or ServiceNow experience
Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification
Field CTO for Next OpenAI-Caliber, Cutting-Edge AI Company (ex-Microsoft, DeepMind, Google, Salesforce, Stanford, CMU, Duke, IIT)
Information technology manager job in New York, NY
We're hiring a Elite top 0.01% technical leader to join our stealth-mode AI startup on a mission to build the next $100B+ AI company. This is your moment to operate at the forefront of innovation, moving faster than Frontier AI giants-with full autonomy, velocity, and impact.
About Us
We are a US-based stealth AI company (HQ in NYC & SF/Palo Alto), founded by the former Head of AI Products at Microsoft, with a team that includes:
Deep technical DNA: Stanford MS, CMU PhD, Stanford undergrad, Duke, IITs etc.
Experience across DeepMind, Google, Microsoft, Salesforce with multiple unicorn exits including recent $700M+ AI exit
Advisors include: Founding team at Google, Former CXO at Verizon (reporting to CEO), Founding CXO of the world's largest startup accelerator etc.
Early investors: leaders from Microsoft, Google, Amazon, Salesforce, Fortune 15 etc.
We're building a new category of AI-native systems already being piloted with prominent enterprise customers with significant interest from both top-tier VCs and Fortune 500 transaction teams
What You'll Do
Architect cutting-edge AI systems from first principles
Build at groundbreaking speed-from prototype to real-world deployments
Engage directly with enterprise design partners, translating feedback into breakthrough product features
Collaborate cross-functionally with product, GTM, and strategic advisors to shape the company's technical and commercial trajectory
Who You Are
PhD, MS, or Undergrad from Stanford, MIT, CMU, IIT-B/D/K, or equivalent
Strong foundation in Computer Science, AI/ML, Compound AI systems, distributed systems, AI Agents, advance Reasoning models etc.
Experience at Frontier AI labs or elite engineering orgs (e.g., OpenAI, Anthropic, Google, DeepMind, Microsoft, , Salesforce, AI Unicorns etc.)
Clear communicator and strategic thinker who thrives in high-agency, zero-to-one environments
Title flexibility: Field CTO, VP Engineering, or Co-Founder track
You will be a core leader shaping one of the most ambitious AI companies of this decade
📍 Location
NYC or SF / Palo Alto preferred (Open to other locations for exceptional talent)
Why Now?
As the world accelerates toward AGI, this is your chance to:
Be at the forefront of innovation
Build foundational AI with first-mover advantage
Help create the next $100B+ AI company alongside a legendary team
Warm intros preferred via shared alumni networks or mutual connections.
Only apply if you're ready to build at full velocity
IT Desktop Support
Information technology manager job in Warren, NJ
We are seeking a Desktop Support Specialist with strong networking knowledge and hands-on experience in modern endpoint management and automation. The ideal candidate is skilled in Intune, Azure Virtual Desktop (AVD) setup and troubleshooting, and is both curious and relentless in identifying and resolving complex enterprise issues.
Key Responsibilities:
Provide advanced desktop and end-user support across enterprise environments
Manage and troubleshoot devices using Intune and other modern endpoint management tools
Support, configure, and maintain Azure Virtual Desktop infrastructure
Diagnose and resolve network-related issues in coordination with the network team
Leverage automation to improve support efficiency and system reliability
Proactively investigate root causes and drive solutions for recurring technical problems
Qualifications:
Proven experience in desktop support with exposure to enterprise networking
Hands-on expertise with Intune, modern device management, and automation tools
Strong understanding of AVD infrastructure and troubleshooting
IT Infrastructure & Security Manager
Information technology manager job in New York, NY
IT Infrastructure & Security Manager | Hybrid, New York City
High-Growth PE-Backed Consumer Brand Portfolio
Are you ready to take the next step in your IT leadership career with a fast-growing private equity-backed company transforming the active lifestyle and nutrition space?
We're seeking an experienced IT Infrastructure & Security Manager to lead the design, implementation, and optimization of a modern, secure technology environment across both operational and corporate systems. This hybrid role offers the opportunity to shape the company's technology backbone as it scales nationally and internationally.
About the Role
As the IT Infrastructure & Security Manager, you will be responsible for ensuring the performance, scalability, and cybersecurity of enterprise and plant-level systems. You will partner with cross-functional teams from manufacturing and operations to finance and corporate functions to align infrastructure strategy with business growth goals.
Key Responsibilities
Lead the design, deployment, and maintenance of IT infrastructure across servers, storage, virtualization, and cloud environments.
Manage and optimize network systems including LAN, WAN, VPN, and wireless networks.
Oversee backups, disaster recovery, and business continuity planning.
Provide leadership to a growing infrastructure and network engineering team.
Implement secure remote access solutions for OT environments such as VPNs, jump servers, and role-based access controls.
Drive network segmentation, risk assessments, and regulatory compliance efforts.
Collaborate with automation engineers and plant operators to align IT and OT integration.
Ensure robust cybersecurity architecture across all environments, including firewalls, intrusion detection systems, and endpoint protection.
Monitor system and network performance, proactively identifying areas for improvement.
What You Bring
7+ years of experience in IT infrastructure and network management.
Strong technical expertise with Cisco, Meraki, or similar technologies.
Proven experience leading IT teams in fast-paced or manufacturing environments.
Deep understanding of networking, virtualization, and cybersecurity best practices.
Excellent communication and cross-functional collaboration skills.
Hands-on experience managing both IT and OT security.
Preferred Certifications:
Cisco Certified Network Professional (CCNP)
Microsoft Certified: Azure Administrator Associate
ITIL Foundation Certification
Why Join
This is an exceptional hybrid career growth opportunity for a technology leader eager to make an impact in a high-growth, private-equity-backed environment. You will play a critical role in modernizing systems, driving digital transformation, and supporting the company's mission to empower active lifestyles through innovation.
Location: Hybrid, New York City
Employment Type: Full-Time, Permanent
Eligibility: Candidates must be authorized to work in the United States without the need for current or future sponsorship.
Director of Information Technology
Information technology manager job in New York, NY
ABOUT THE ROLE
We're looking for an experienced IT Director to lead our technology function and support our fast-moving, multidisciplinary teams across multiple global locations. You will ensure our studio's infrastructure, systems, and tools are robust, secure, and optimized to help our teams deliver exceptional work-from concept through production and installation.
We are a 150-person global creative studio bringing together designers, strategists, technologists, innovators, and production teams across several markets. Our work spans brand experiences, retail environments, digital innovation, immersive installations, and integrated campaigns for world-class clients.
KEY RESPONSIBILITIES
IT Strategy, Infrastructure & Operations
Develop, present, and execute the company's IT strategy in alignment with business goals.
Design, maintain, and scale a high-availability, fault-tolerant IT infrastructure across offices and remote teams.
Ensure stable and uninterrupted operation of IT systems, networks, telecommunications, and cloud services.
Oversee deployment, monitoring, and optimization of infrastructure components including servers, virtualization environments, storage, and backup systems.
Implement and maintain cybersecurity policies, access control, endpoint protection, and internal/external perimeter security.
IT Support & Cross-Functional Collaboration
Lead service delivery and technical support for on-site and remote staff, ensuring prompt, high-quality resolution of issues.
Support creative and production teams with software/hardware troubleshooting (Adobe CC, Cinema 4D, Figma, render engines, color/calibration workflows, etc.).
Provide technical support during shoots, installations, events, and client presentations, including AV equipment setup (cameras, mixers, microphones).
Manage relationships with external IT vendors, managed service providers, and SaaS platforms.
Systems Administration & Business Process Automation
Oversee corporate services such as Help Desk, Active Directory, email systems, file storage, VPN, Wi-Fi, backup protocols, and secure asset management workflows.
Deploy and maintain monitoring systems to ensure uptime and detect issues proactively.
Lead or support IT initiatives that automate business processes and improve operational efficiency.
Prepare and maintain documentation: technical specs, SOPs, internal policies, workflows, and user guides.
IT Budgeting & Asset Management
Own the IT budget, forecasting, procurement, licensing, and vendor negotiations.
Monitor software licensing compliance and ensure timely renewals.
Manage purchasing and lifecycle of hardware, workstations, render nodes, networking equipment, and peripherals.
REQUIREMENTS
5+ years of IT leadership or management experience (IT Manager, IT Director, Engineering Manager, or similar).
Strong experience building and maintaining resilient, distributed IT environments.
Successful track record of executing IT projects end-to-end.
Experience running or supporting creative/media production environments is a major plus.
Excellent understanding of:, Windows & mac OS administration, AD, DNS, DHCP, GPO, VPN, VLANs, DFS
Monitoring, backup, failover, and storage systems
Cybersecurity fundamentals
Experience with virtualization and on-prem/cloud infrastructure (VMware, iSCSI/SAN, Serverless workflows).
Hands-on exposure to AWS (EC2, S3, DNS/Route 53, data sync, Lambda) preferred.
Familiarity with multimedia production workflows and high-performance workstations (render farms, GPU systems).
Understanding of color-managed pipelines and display calibration is a plus.
Strong organizational and communication skills; able to explain technical concepts to non-technical teams.
Ability to thrive in a fast-paced, deadline-driven creative environment.
Tools & Technologies (Bonus Skills)
Active Directory, GPO, DNS/DHCP, DFS
PowerShell, bash scripting, Python scripting
VMware, SAN/iSCS
Kerio Control/Connect or similar
AWS (EC2, S3, Lambda, Route 53, data transfer tooling)
AV equipment: mixers, microphones, cameras, streaming/webinar setups
Understanding of multimedia production workflows (motion design, 3D, VFX, broadcast systems)
Chief Technology Officer
Information technology manager job in New York, NY
- Hybrid available only for an exceptional candidate
Compensation: Competitive salary + meaningful equity opportunity
Type: Full-Time
About Vibe
Vibe Retail POS is one of the fastest-growing next-gen retail POS platforms in the U.S. We power modern retailers with intuitive software, real-time analytics, and seamless integrated payments. We're scaling quickly and looking for a true leader who wants to help build something iconic.
The Role
We're seeking a hands-on, in-person CTO who can take full ownership of Vibe's technology direction, team, and long-term technical vision.
This person will:
Architect for massive scale
Build and manage a high-performance engineering team
Oversee mission-critical releases, integrations, and system reliability
Drive innovation across AI, analytics, mobility, and core POS functionality
What You'll Do
Technical Leadership & Architecture
Own the end-to-end technical architecture for Vibe Retail POS.
Upgrade and modernize the stack as needed (e.g., CI3 → modern PHP framework, microservices).
Improve system speed, performance, scalability, and uptime.
Team Leadership & Culture
Lead and expand our engineering team in-person.
Set strong engineering processes: sprint discipline, QA, documentation, release cycles.
Build a culture of ownership, speed, and excellence.
Mentor engineers and ensure accountability across the team.
Execution & Scale
Deliver features fast while maintaining reliability.
Oversee staging → production workflows and ensure real-time production stability.
Build infrastructure for thousands of merchants and high transaction volume.
Manage DevOps, deployments, and CI/CD pipelines.
Cross-Functional Leadership
Work directly with the CEO to translate vision into execution.
Collaborate with operations, onboarding, sales, and support teams.
Communicate timelines, risks, and prioritization clearly and frequently.
Ownership Mindset
Treat Vibe as if it's your own company.
Make high-quality decisions that balance speed and long-term scalability.
Create a technical foundation that supports aggressive growth.
Required Experience
Technical
8+ years software engineering experience; 3+ years in a senior technical leadership role.
Strong experience with:
PHP (CodeIgniter 3 highly preferred)
MySQL 8
Docker / Docker Swarm
JavaScript / jQuery / Bootstrap
Experience scaling SaaS products.
Deep knowledge of integrations, webhooks, API architecture, microservices, and distributed systems.
Strong DevOps & cloud infrastructure experience.
Bonus: AI integrations, mobile app development, payments/fintech background.
Leadership
Proven ability to build and lead engineering teams in person.
Clear communicator with excellent organization and prioritization skills.
Experience scaling a product from early stage to enterprise-level volume.
Why This Role Is Special
You will own the entire technology vision of a rapidly growing POS software company.
You will work directly with a founder who moves fast and wants to scale aggressively.
You'll build a large engineering organization around you.
You will shape the future of a product competing with major retail POS systems.
And most importantly:
You'll have a real equity stake and a long-term leadership seat.
Compensation & Equity
Competitive salary
Performance bonuses
Meaningful equity package for the right candidate
Leadership role with long-term career upside
How to Apply
Send your resume and a short message about why you're a fit to: **********************
-In-person required (NY area)
-Hybrid only considered for exceptional candidates
IT Cloud Administrator
Information technology manager job in East Rutherford, NJ
What You'll Do:
Provide support and administration for Michael Kors IT department's cloud presence.
Tier 1 - Azure, AWS, Google Cloud Platform
Tier 2 - Azure, and O365
Support Windows, Linux, and native cloud services in the respective platforms.
Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms.
Proactively look for ways to improve administration, monitoring, and standard operating procedures.
Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts.
Provision and create cloud services for migration and support of applications
Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time.
Monitor all cloud resources and responding to alerts within the environment.
You'll Need to Have:
Bachelor's degree in computer science, Information Technology, or related field.
Minimum 5+ years of Cloud Admin experience supporting AWS and Azure
Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc.
Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor.
Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques.
Experience in PowerShell scripting and automation of admin functions.
Administration experience in Azure and AWS with and without scripting methods.
Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus
Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security
Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments
Experience in cloud migration including legacy data transfer from on-prem to AWS
Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments
Experience in working with Security team for improving DevSecOps process and tools
Candidate must be flexible to support needs of the department. Off hours and weekend support are required.
Ability to implement systems that are highly available, scalable and meet disaster recovery requirements.
Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms.
Added advantage
SAP on cloud and Google Cloud Platform
We'd Like to See:
Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc.
Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas.
Excellent time management skills including the ability to manage multiple projects at any given time.
Ability to analyze problems and propose solutions.
Ability to work in a fast-paced, dynamic environment.
Capri Perks:
Generous Paid Time Off & Holiday Calendar
Summer Fridays
Internal Mobility Across Brands
Cross-Brand Discount
Exclusive Employee Sales
Fav 5 Cards (MK Discount for friends and family)
401k Match
Paid Parental Leave
Thrive Wellness Program
Commuter Benefits
Gym Discounts
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
About Us:
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
Information Technology Network Administrator
Information technology manager job in Paramus, NJ
This is a 6 month temp to perm
The Senior Systems Administrator I plays a vital role within the IT team, ensuring the reliability, security, and optimal performance of the organization's technology infrastructure. This position involves close collaboration with IT leadership to design, implement, and maintain systems while providing expert technical support for end users. The ideal candidate will demonstrate initiative, independent problem-solving skills, and a strong commitment to delivering exceptional customer service in a dynamic work environment. In addition to core systems administration duties, this role encompasses responsibilities related to desktop and user support, network administration, and IT security.
Key Responsibilities:
Work collaboratively with IT leadership to monitor, maintain, and test technology infrastructure to ensure reliability and functionality.
Lead the technical design, planning, and implementation of systems, including performance tuning and recovery procedures.
Provide advanced support for endpoint systems, software, and related technologies, including troubleshooting, installation, inventory management, and testing.
Deliver outstanding customer service to end users by resolving technical issues promptly, courteously, and effectively.
Serve as a subject matter expert in SharePoint Online, supporting its deployment, administration, and optimization for business needs.
Implement and maintain IT projects, such as server, virtual machine, network switches, firewalls, access points, and printer deployments/management.
Diagnose and replace failed infrastructure hardware, and create standard images for servers and client devices to streamline deployment.
Oversee asset inventory management, ensuring IT device records are accurate and up to date.
Liaise with internal and external stakeholders to facilitate the completion of IT projects.
Perform systems administration tasks, including equipment setup, file restoration testing, backup creation and monitoring, and Microsoft 365 administration.
Execute vulnerability remediation, monitor network devices, perform configuration backups, apply firmware upgrades, and implement endpoint and network security measures.
Apply system updates, patches, and configuration changes as necessary.
Recommend and implement productivity enhancements and best practices for IT security.
Deploy hardware and software as requested, and maintain comprehensive documentation for procedures and helpdesk tickets.
Independently prioritize tasks in alignment with organizational objectives.
Manage Active Directory accounts, permissions, access requests, and password resets.
Serve as the primary backup to the Senior IT Director for essential systems.
Monitor Office 365, EDR (Endpoint Detection and Response), and Entra ID for security issues, investigate incidents, and conduct root cause analysis.
Support disaster recovery and business continuity planning, testing, and implementation.
Assist with internal compliance initiatives and change management procedures.
Log infrastructure-related tasks and gather user feedback to drive continuous improvement.
Analyze the technology stack for potential enhancements and monitor wired and wireless network infrastructure.
Provide technical support for desktop hardware and software, including troubleshooting, remote and in-person assistance, and helpdesk management.
Coordinate IT inventory purchases and support conference room equipment.
Oversee onboarding and offboarding processes for IT systems.
Required Qualifications:
Bachelor's degree in an IT-related field or equivalent industry experience.
Professional certifications such as Microsoft 365 Administration, Network+/CCNA or equivalent, Linux+/LPIC-1, Security+ or equivalent.
Demonstrated expertise in SharePoint Online administration and support.
Proven track record of excellent customer service in a technical support environment.
Proficiency with hardware including desktops, laptops, servers, NAS/SAN, printers, switches, firewalls, mobile devices, DVRs, projectors, time clocks, and wireless access points.
Experience with applications such as Office 365, Adobe Acrobat, Active Directory/DNS/DHCP, remote management tools, VPN, helpdesk software, endpoint protection, backup applications, VOIP, WSUS, patch management software, Dropbox, and Box.
Familiarity with operating systems, including Windows 10/11, Server 2016/2019/2022, Synology DSM, and Ubuntu Linux.
Knowledge of virtualization platforms, disaster recovery, and business continuity.
Effective written and verbal communication skills.
Strong prioritization, project management, and problem-solving abilities.
Experience with NIST 800-53 controls, vulnerability remediation, AWS, and SonicWall.
Director of Information Technology
Information technology manager job in New York, NY
Global retailer (based in NYC) is looking for a Director of IT.
As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership.
Qualifications
Education: Bachelor's degree preferred
Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers.
Technical skills / abilities:
Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls.
Personal skills
Excellent written and verbal communication skills.
Strong problem-solving skills and working knowledge of project management tasks.
Ability to work in a diverse, dynamic environment and effectively collaborate across teams.
Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
Legal System Engineering Manager
Information technology manager job in New York, NY
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India We are seeking an accomplished Legal System Engineering Team Lead to oversee and scale the infrastructure supporting a suite of enterprise legal applications. This position is centered on systems engineering and integration, rather than application development, and will play a critical role in consolidating legacy and SaaS platforms into a cohesive, secure, and high-performing environment.
The successful candidate will combine technical leadership, strategic thinking, and hands-on engineering expertise to ensure system reliability, integration efficiency, and alignment with organizational objectives.
Key Responsibilities
Manage the full lifecycle of multiple legal SaaS platforms (including Diligent, Briteflag, Anaqua, and Case IQ).
Design, develop, and maintain API integrations and Single Sign-On (SSO) configurations across systems.
Oversee system performance monitoring and reporting, utilizing tools such as Datadog or equivalent.
Lead and mentor a distributed team of system engineers, providing guidance on best practices and technical direction.
Collaborate with internal stakeholders and vendors to assess, document, and improve data architecture and interoperability.
Execute strategic roadmaps and drive the successful migration and integration of legacy and SaaS systems.
Manage vendor relationships and ensure adherence to operational, security, and compliance standards.
Qualifications
Extensive experience in systems engineering, infrastructure management, and API integration.
Strong understanding of DevOps and Site Reliability Engineering (SRE) principles.
Proven ability to analyze and map data architectures and system dependencies.
Demonstrated success in managing complex integrations across SaaS and on-premises environments.
Track record of technical team leadership, mentoring, and cross-functional collaboration.
Experience with legal technology systems preferred, but not required.
Exceptional analytical, communication, and problem-solving abilities.
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Additional Details
The base range for this contract position is $70-$80 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at ************** and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Sr. IT Director, Applications & Informatics
Information technology manager job in New York, NY
The Senior Director of IT Applications and Informatics is a visionary and strategic leader responsible for overseeing the development, implementation, and management of the organization& application portfolio and informatics infrastructure. This role plays a pivotal part in leveraging technology to drive business innovation, optimize operations, and enhance decision-making capabilities.
Responsibilities
Develop and implement a comprehensive IT application strategy aligned with the organization's overall business goals.
Lead the identification, selection, and implementation of new applications that address critical business needs and improve efficiency.
Manage the entire application lifecycle, including development, deployment, maintenance, and support
Oversee the informatics infrastructure, ensuring its effectiveness in data collection, analysis, and presentation for informed decision-making.
Provide leadership and direction to the IT Applications and Informatics team, fostering a culture of collaboration, innovation, and continuous improvement.
Establish and maintain strong relationships with business stakeholders to understand their needs and ensure IT solutions deliver tangible value.
Develop and manage the IT Applications and Informatics budget, ensuring efficient resource allocation and cost optimization.
Stay up-to-date on the latest IT trends and technologies to identify opportunities for innovation and improvement.
Develop and implement strategies to ensure data security and compliance with relevant regulations.
Lead and participate in IT project management activities related to application and informatics initiatives.
Requirements
Master's degree in Computer Science, Information Technology, Informatics, Healthcare Administration, Business Administration, or a related field (preferred).
Minimum of 10-15 years of experience in a senior IT leadership role, with a proven track record of success in managing and implementing IT applications and informatics solutions.
In-depth knowledge of informatics principles and practices related to data management, analytics, and reporting.
Excellent leadership and communication skills, with the ability to effectively collaborate with healthcare professionals, administrators and support staff from both medical and technology departments.
Strategic thinking and problem-solving abilities.
Budget management and resource allocation expertise.
Strong understanding of data security best practices and regulatory compliance requirements.
Proven track record of EMR implementation and optimization of analytics;
Management experience with a track record of leading a collaborative team promoting creative problem solving in a fast paced environment;
Dedication and on-going commitment to improvement of patient care utilizing existing and future technology solutions to assist;
Experience with integration of information technology concepts into clinical practice;
Ability to employ system wide thinking in development and deployment of technology;
Ability to lead by example, and be recognized by peers as an excellent clinician and credible leader;
Computer skills that are well above average
EEOC:
40HRS Staffing is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: 40HRS Staffing is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 40HRS Staffing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 40HRS Staffing will not tolerate discrimination or harassment based on these characteristics.
Technical Program Manager (TPM) | Contract W2
Information technology manager job in Berkeley Heights, NJ
Role: Technical Program Manager (TPM)
Type: Contract W2
Duration: Long term
Work Schedule: 5 days a week onsite
Experience: 13+ Years
Experience with preference in Cards/ Financial Domain
Job Description:
Summary of Position:
Client is seeking an experienced Program Manager to oversee multiple programs and projects, ensuring strategic alignment, efficient execution, and delivery of business outcomes.
The successful candidate will lead cross functional teams, drive program strategy, represent steering committee, and foster collaboration to achieve end client and organizational objectives and goals.
Candidate should be able to harvest client relationship, and span across areas like program planning, management, operations overseeing all workstreams/ diverse project teams for the overall functioning of the Program.
Overall IT experience of 10+ years. Of which at-least 8+ years of experience in Banking and Financial Industry with good exposure to cards domain.
Good communication English and excellent interpersonal skills to be able to manage diverse teams.
Major Activities
PM (70%)
1. Program Strategy and Planning:
a. Develop and execute program strategies, aligning with business objectives.
b. Conduct market analysis, competitor research, and stakeholder engagement.
2. Team Leadership:
a. Lead and manage cross-functional teams, including program managers, project managers, and technical leads.
b. Foster collaboration, provide coaching, and ensure team members' growth.
3. Program Management:
a. Oversee program lifecycle, from initiation to delivery.
b. Manage program scope, schedule, budget, and quality.
4. Stakeholder Management:
a. Communicate program progress, risks, and issues to stakeholders.
b. Build and maintain relationships with executives, customers, and partners.
5. Risk Management:
a. Identify, assess, and mitigate program risks.
b. Develop and implement contingency plans.
6. Process Improvement:
a. Develop and implement process improvements.
b. Ensure compliance with organizational policies and procedures.
Operational (20%)
Handle Resource Management
Ensure Hiring and Onboarding/Offboarding process is streamlined
Resolve conflicts
Delivery and Senior Leadership (10%)
Be a candid representation to Delivery organization and jointly represent escalation from clients
Work in parallel with the Project Managers and ensure that the Client expectations are met
Leading Steer Co Meetings and preparing material for presentations
Minimum requirements to this position
12 - 16 years of overall IT experience with preference in Cards/ Financial Domain
Strong Leadership skills with knowledge of project management
Excellent Time Management and Financial Management
Exceptional interpersonal skills
Ability to plan in a rapidly changing environment and provide guidance as required
Strong understanding of SDLC models and good knowledge of both Waterfall and Agile Project Management Principles
Excellent verbal and written communication skills to communicate complex issues to multiple audience
Communicate timelines and expectations to Technical and Business Staff
Should be proficient in PM Tools such as Microsoft Project, Jira, Jira board, Confluence, MS Office etc
Certification in program management (e.g., PMP, PgMP) preferred.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws
Information Technology Analyst
Information technology manager job in New York, NY
Job Title: Information Technology Analyst I
Duration: 3 Months assignment with possible extension
Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for.
Pay Range: $25 - $28/Hour
Requirements:
Bachelors or equivalent exp (R).
Degree in computer science (P).
1-2 yr exp (P).
Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R).
Ability to work within a team environment (R).
“Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
Network Administrator
Information technology manager job in New York, NY
About the Role:
We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks.
Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room!
Key Responsibilities:
Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations.
Perform network updates, patches, and configuration setups to ensure security and optimal performance.
Monitor network performance and troubleshoot issues to minimize downtime.
Manage and maintain network security protocols and compliance standards.
Assist in the design and maintenance of data centers as needed. This is a plus, not required.
Collaborate with IT security and system administrators to integrate security measures.
Prepare and maintain detailed documentation of network configurations, processes, and updates.
Provide technical support and guidance to other IT staff and end-users.
Conduct regular audits to ensure compliance with internal policies and external regulations.
Required Qualifications:
3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations.
Expert-level knowledge of Cisco and Juniper networks, products, and services.
Proven hands-on experience with network updates, patches, and configuration setups.
Familiarity with data center infrastructure and best practices is a plus.
Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS).
Proficiency with network monitoring and diagnostic tools.
Certifications such as CCNA or CCNP are highly desirable.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and manage multiple tasks in a fast-paced environment
Information Technology Engineer
Information technology manager job in New York, NY
As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
iPhone Setup
Company Portal
Outlook
MS Teams
Sim Card
activation
Orders
Inventory Management
iPhone
SIM
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in emergencies at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices