Information technology manager jobs in Pompano Beach, FL - 744 jobs
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IT Director, Ancillary Operations
Femwell Group Health 4.1
Information technology manager job in Miami, FL
We are seeking a strategic, hands-on IT Director, Ancillary Operations to support and advance the technology needs of Femwell's Ancillary Services division, which includes outpatient Imaging Centers, Maternal Fetal Medicine (MFM) clinics, a pathology laboratory (MediPath), and other specialty care centers. While the primary focus of this role will be on Imaging and MFM, the IT Director will also provide cross-functional support to the full Ancillaries portfolio.
This individual will act as a liaison between the Ancillaries operations teams and the Corporate IT department, working closely with office managers at key sites and operational leaders across departments to triage issues, identify root causes, and drive improvements to systems and workflows. This role requires strong communication, problem-solving, and leadership skills, as well as deep familiarity with healthcare IT systems.
Essential Job Functions
Technology Strategy & Leadership
• Collaborate with Ancillaries leadership and Corporate IT to develop and execute IT strategies aligned with business goals.
• Support technology planning for new site launches, system upgrades, and service line integrations.
• Serve as a strategic partner and advisor to department heads, clinical leadership, and office management teams.
Systems & Infrastructure Oversight
• Manage and support core systems including PACS/RIS, Maternal Fetal Medicine platforms such as AS Software, EHR/EMR integrations, laboratory information systems (LIS), imaging modalities, and telecommunications.
• Ensure seamless interoperability between ancillary systems and referring practices.
• Oversee physician-facing technologies including diagnostic viewing systems, image/report delivery tools, and portals.
• Work collaboratively with ancillary site-level IT staff while aligning initiatives with Corporate IT standards and architecture.
Stakeholder Liaison & Process Optimization
• Build strong relationships with office managers and operational leads at Imaging, MFM, MediPath, and other ancillary sites.
• Triage technical and workflow-related issues, facilitate root cause analysis, and coordinate cross-functional solutions.
• Identify and implement system enhancements to improve efficiency, data accuracy, and clinical operations.
Cybersecurity & Compliance
• Ensure HIPAA and HITECH compliance across all ancillary IT environments.
• Partner with Corporate IT on security protocols, backup, disaster recovery, and data protection strategies.
IT Operations & Support
• Provide support and oversight for local IT resources, help desk operations, and third-party vendors serving ancillary locations.
• Monitor technology performance, escalate unresolved issues, and guide adoption of IT best practices across sites.
• Facilitate training and communication with non-technical end users
Other Essential Tasks/Responsibilities/Abilities
Must be consistent with Femwell's core values.
Excellent verbal and written communication skills.
Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
Excellent organizational skills and attention to detail.
Excellent time management skills with proven ability to meet deadlines and work under pressure.
Ability to manage and prioritize multiple projects and tasks efficiently.
Must demonstrate commitment to high professional ethical standards and a diverse workplace.
Must have excellent listening skills.
Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
Must maintain compliance with all personnel policies and procedures.
Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.
Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position.
Education, Experience, Skills, and Requirements
• Bachelor's degree in InformationTechnology, Computer Science, Health Informatics, or a related field.
• Advanced degree or professional certifications (e.g., CPHIMS, PMP, CompTIA) preferred.
Experience:
• 3+ years of IT leadership or healthcare IT experience, preferably in outpatient or multispecialty clinical environments.
• Direct experience with PACS, RIS, HL7, EHR/EMR integration, and MFM platforms such as AS Software.
• Familiarity with imaging modalities (ultrasound, mammography, X-ray, MRI) and LIS systems.
• Strong understanding of HIPAA, HITECH, and cybersecurity in clinical healthcare settings.
Skills:
• Exceptional communication and stakeholder management skills.
• Proven ability to triage complex issues, lead root cause investigations, and optimize clinical workflows.
• Technically proficient with strong problem-solving, vendor management, and project coordination skills.
• Able to bridge the gap between clinical operations and technical infrastructure.
Preferred Experience:
• Experience supporting women's health or OB/GYN-focused practices.
• Implementation of new outpatient or diagnostic center technologies.
• Experience with cloud-based imaging, remote access solutions, or distributed multisite infrastructures.
$111k-147k yearly est. 20h ago
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Service Delivery Manager
Ampcus Incorporated 4.5
Information technology manager job in Palm Beach Gardens, FL
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an informationtechnology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.
Job Title: Service Delivery Manager
Location(s): Palm Beach Gardens, FL
Job Description:
The Service Delivery Manager (SDM) is a strategic and operational leader responsible for ensuring the seamless delivery of services to clients.
This role is highly customer-facing and demands a proactive approach to managing client relationships, service quality, and operational excellence.
The SDM will lead cross-functional teams, drive continuous improvement, and ensure that service level agreements (SLAs) and key performance indicators (KPIs) are consistently met.
Key Responsibilities:
Strong understanding of Operations, ITIL and Delivery management methodologies and best practices.
Excellent communication, interpersonal, and presentation skills.
Ability to build relationships and work effectively with diverse teams.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and priorities.
Experience with all management tools, Reporting, Operation and other technologies.
Knowledge of organizational behavior and development.
Commitment to collaboration, integrity, and excellence.
Adaptability, resilience, and proactive problem-solving.
Commitment to collaboration, integrity, and excellence.
Strong understanding of IT infrastructure, service management tools (e.g., ServiceNow, Jira), and cloud platforms.
Excellent communication, negotiation, and interpersonal skills.
Proven leadership and team management capabilities.
Analytical mindset with a focus on data-driven decision-making.
Ability to thrive in dynamic, fast-paced environments.
Managing daily operations & Leading team meetings and discussions with Service Reviews.Developing and implementing strategic plans & Overseeing projects from inception to completion.
Maintaining communication with stakeholders.
Customer Engagement & Relationship Management:
Act as the primary point of contact for clients, ensuring high levels of satisfaction and trust.
Conduct regular service reviews and client meetings to assess performance and gather feedback.
Resolve escalations swiftly and professionally, maintaining transparency and accountability.
Service Delivery Oversight:
Oversee end-to-end service delivery processes, ensuring alignment with client expectations and business goals.
Monitor SLAs, KPIs, and operational metrics to ensure consistent service excellence.
Lead incident and problem management efforts, including root cause analysis and preventive actions.
Team Leadership & Collaboration:
Manage and mentor service delivery teams, fostering a culture of ownership, collaboration, and continuous learning.
Coordinate with internal departments (e.g., IT, support, operations and Delivery) to ensure smooth service transitions and implementations.
Facilitate training and development programs to enhance team capabilities.
Process Improvement & Governance:
Identify and implement service improvement initiatives to enhance efficiency and customer experience.
Ensure compliance with ITIL, Operations and other service management frameworks.
Maintain documentation of service processes, client interactions, and performance reports.
Financial & Strategic Management:
Manage budgets related to service delivery, ensuring cost-effective operations.
Contribute to strategic planning and roadmap development for service delivery enhancements.
Projection, Project activity budget knowledge required
Required Qualifications:
Experience: 10-12 years in service delivery or technical support roles, with at least 9-10 years in a customer-facing Delivery leadership position.
Education: Bachelor's or Master's degree in Engineering, IT, or Business Administration.
Certifications: ITIL Foundation or higher, PMP or Six Sigma etc as an Advantage.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
$80k-115k yearly est. 5d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology manager job in Miami, FL
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 4d ago
Director, Data Center Engineering
LVI Associates 4.2
Information technology manager job in Miami, FL
Industry: Data Center / Critical Infrastructure
About the Role We are seeking a highly skilled and technically driven Director, Data Center Engineering to lead engineering efforts across greenfield developments and the modification of existing assets. This role serves as the technical cornerstone for project execution-bridging sales strategy, engineering design, permitting, and consultant management.
You will oversee multidisciplinary engineering initiatives and manage architectural and engineering (A&E) consultants through formal design and permitting phases. With a focus on innovation and execution, you'll ensure every data center development is built on a strong, scalable, and compliant technical foundation.
Key Responsibilities
Engineering Leadership
Own all engineering efforts related to data center infrastructure, including new builds and expansions.
Coordinate civil, structural, mechanical, and electrical (CSME) disciplines to deliver integrated, cost-effective solutions.
Translate sales and solutions engineering inputs into actionable design programs.
Validate technical feasibility, cost, and delivery schedules during planning stages.
Provide technical oversight from site planning through execution to maintain design integrity.
A&E Consultant ManagementManage A&E consultants from conceptual design through permit sets and construction documentation.
Act as primary liaison for contractual negotiation and scope coordination under AIA agreements.
Drive permitting strategy with local authorities and consultants to ensure compliance and entitlement.
Align technical deliverables with broader project milestones in collaboration with legal, real estate, and construction teams.
About You
5-10 years of experience in data center, critical infrastructure, or industrial engineering roles.
Strong technical background across civil, structural, mechanical, and electrical systems.
Proven experience managing A&E consultants and delivering large-scale infrastructure projects from concept to permit-ready status.
Familiarity with AIA contracts, permitting processes, and jurisdictional design reviews.
Ability to integrate engineering strategies into commercial development initiatives.
Exceptional leadership and cross-functional communication skills.
Deep knowledge of data center system design, code compliance, and construction integration.
Strategic mindset with a focus on execution, risk mitigation, and scalable infrastructure design.
$102k-131k yearly est. 2d ago
North America OSS/BSS Solutions Sales Director
MBR Partners 2.8
Information technology manager job in Miami, FL
A Telecoms software business focused on OSS/BSS solutions is seeking a highly motivated Sales Lead to expand its North American business. The role involves building a sales pipeline, attending trade shows, and leading presentations. Candidates should be familiar with BSS/OSS applications and be able to manage multiple clients. The position requires approximately 40% travel and offers flexible salary levels.
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$110k-163k yearly est. 2d ago
Assistant Service Delivery Manager (ASDM) - BTB
Aqualis
Information technology manager job in Delray Beach, FL
About the Organization AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water.
Description
Who is AQUALIS?
AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water.
Why work at AQUALIS?
AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.
Where do YOU fit in?
The Assistant Service Delivery Manager (ASDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM).
Specific duties include:
Assist leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion
Identifying and documenting stormwater drainage issues needing repair
Operating and maintaining company equipment which includes a pick-up truck & trailer
Completing maintenance & inspection reports and tracking crew expenses
Coordinating hotel arrangements for the team when overnight travel is required
Conducting brief but regular safety trainings
Position Requirements
Basic requirements:
Background check, driving record review, DOT physical, and drug test are part of the pre-employment process. Maintaining a DOT Health Card and insurable status under the company auto policy are an ongoing requirements of this position.
Possess an analytical approach to stormwater drainage management
Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.)
The ASDM must be willing to travel and be away from home 4-5 days per week
Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs
Location
Delray Beach, FL
Category
Environmental Services
Full-Time/Part-Time
Full-Time
Exempt/Non-Exempt
Non-Exempt
Number of Openings
1
Base Compensation Min
$18.00 / Hr.
Base Compensation Max
$22.00 / Hr.
On Target Earnings
EOE Statement
AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality.
We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law.
Tags
Erosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance
This position is currently accepting applications.
$18-22 hourly 3d ago
IT Systems Manager, Firm Operations
Crete Professionals Alliance
Information technology manager job in Aventura, FL
Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch.
With a presence in over half the US, 30+ regional offices, 1,000+ dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the Top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team.
Position Overview
We are seeking a highly skilled IT Systems Manager with deep expertise in enterprise infrastructure and cloud technologies and proven leadership in M&A integration playbook execution to oversee and continually improve our firm's cloud-centric IT environment. This role is responsible for ensuring reliable, scalable, and secure systems that support our partner firms across the organization and meet enterprise standards. The ideal candidate brings strong experience in global enterprise IT operations, cloud-first architecture, and application support within the CPA or professional services industry and high growth platform companies.
Key Responsibilities
IT Operations & Enterprise Support
Provide support to firm operations including service desk, endpoint management, patching, monitoring, and incident response.
Ensure stable support for tax, audit, workflow, and document applications commonly used by CPA firms.
Establish ITIL-aligned processes that enhance reliability, uptime, and partner-firm satisfaction.
Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations.
Assist firms with life cycling technology assets and implementing industry leading solutions such as cloud-based platforms, LAN/WAN infrastructure, firewalls/VPN's, and backup systems
M&A Integration Leadership
Lead the planning, due diligence, and execution of IT integration playbooks, ensuring smooth technology alignment and rapid adoption of corporate standards.
Assess acquired firm infrastructure, identity, and application landscapes to design structured and relevant technology roadmaps.
Coordinate cross-functional projects, timelines, communications, budgets, resource allocations, and change management.
Systems & Infrastructure
Lead the configuration, optimization, and governance of Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services.
Assist firms with maintenance, configuration, and support of on-premises, hybrid, and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools.
Ensure a modern, seamless end-user experience across all partner firms through standardization, automation, and proactive monitoring.
Oversee identity and access management using Microsoft Entra ID, including Conditional Access, MFA, SSO integrations, identity governance, and privileged identity management.
Maintain secure, scalable identity architecture that supports cross-firm collaboration and onboarding of acquired or partner entities.
Manage and optimize Azure services including compute, storage, networking, virtual desktops, security services, and hybrid-cloud integrations.
Design and maintain scalable infrastructure architectures aligned with best practices in availability, performance, and cost management.
Oversee Azure governance, resource organization, policies, and automation frameworks for consistent standards across partner firms.
Support the implementation and management of modern security platforms including Microsoft Defender XDR, Intune, and other security-related tools.
Leadership & Strategic Alignment
Manage and mentor IT staff, promoting a culture of excellence, innovation, and continuous improvement.
Ensure all systems adhere to firm, client, and industry regulatory requirements relevant to CPA and professional services.
Contribute to the development of technology standards, cloud strategy, and long-term infrastructure roadmaps.
Work closely with partner firms and business leaders to align technology with organizational goals and operational needs.
Qualifications
Required:
Bachelor's degree in IT, Computer Science, or equivalent experience.
5-8+ years managing enterprise IT environments with strong focus on Microsoft 365, Entra ID, and Azure.
Demonstrated experience in building and maintaining reliable, scalable cloud systems.
Experience supporting CPA/professional services applications and operations.
Proven success leading M&A technology integration projects for high-growth platform companies.
Strong communication, leadership, and project management skills.
Preferred:
Microsoft certifications (AZ-104, MS-102, SC-300/400, AZ-305, or equivalent).
ITIL certification and/or experience with mature ITSM processes.
Experience implementing Zero Trust, cloud governance, and automation frameworks.
Background in hybrid and cloud-only modernization initiatives.
Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
$94k-132k yearly est. Auto-Apply 46d ago
IT Manager / Systems Administrator
Nexgen Technologies, LLC 4.1
Information technology manager job in Boca Raton, FL
NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams. We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform.
Position Summary
Reporting directly to the CTO, the Senior IT Administrator will manage Microsoft 365, ZoHo, Atlassian, and other 3rd party accounts, implement and ensure security best practices, maintain service level agreements, build monitoring dashboards, and ensure operational excellence across our back-end operational and customer-facing technology platforms.
This is a hands-on, individual contributor role requiring both deep technical expertise and excellent communication and teamwork skills.
Key Responsibilities
Systems Administration & Security
Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations
Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security
Oversee Microsoft Entra ID (Azure AD) for identity and access management, SSO, and conditional access policies
Administer ZoHo suite, including CRM, Campaigns, WorkDrive, Billing, Vault, and user management
Administer CCaaS accounts, including Nobelbiz and 8x8
Maintain security posture and assist with SOC 2 and HIPAA compliance efforts
Endpoint Management
Configure and deploy Windows PCs and Mac devices for corporate use with appropriate security controls
Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari
Troubleshoot hardware and software issues for remote team members
Service Desk & Support
Manage Jira Service Desk, including workflow configuration, automation, and SLA management
Provide technical support for internal systems and the NexGen Virtual Workplace platform
Support third-party integrations and web applications, including audio/video and browser-related issues.
Collaborate closely with operations and customer support teams on issue resolution
Participate in a rotating on-call schedule for after-hours support
Platform Support
Work within agile framework (Scrum/Kanban) for project delivery and issue tracking
Document processes, configurations, and troubleshooting procedures
Document solutions and maintain knowledge base articles.
Continuously improve automated support responses and results accuracy
Help build dashboards for systems monitoring
Qualifications
5+ years of experience in IT administration or systems engineering
Expert-level proficiency with Microsoft 365 administration (Exchange Online, SharePoint, Teams)
Hands-on experience with Microsoft 365 Defender and Entra ID (Azure AD)
Demonstrated expertise in Zoho CRM, Support, WorkDrive, Billing, and Vault administration
Proficiency with Jira Service Desk administration and workflow management
Strong experience configuring Windows and mac OS devices for enterprise use
Solid understanding of agile methodologies (Scrum, Kanban)
Excellent troubleshooting and problem-solving skills
Strong written and verbal communication skills for technical and non-technical audiences
Self-directed work style with ability to manage priorities in a fast-paced startup environment
Bachelor's degree in informationtechnology, Computer Science, or a related field.
Preferred
Experience supporting AWS-based SaaS platforms
Familiarity with SOC 2 and/or HIPAA compliance requirements
Experience with infrastructure-as-code or automation tools (PowerShell, Azure CLI, etc.)
Background in identity management and SSO implementations
Prior startup or small team experience
Work Environment
Hybrid position
Must be physically located in the South Florida region
Participation in a rotating on-call schedule is required
Collaborative work with operations, customer support, and engineering teams
Who You Are
A collaborative team player who thrives in demanding, dynamic environments. You balance technical precision with practical problem-solving, communicate clearly with both technical and non-technical stakeholders, and take ownership of systems to ensure reliability and optimal performance.
Compensation & Benefits
Salary commensurate with experience. Benefits package details provided during the interview process.
Equal Opportunity Employer
$93k-123k yearly est. 21d ago
IT Director - Infrastructure & Support
Polaris Pharmacy Services
Information technology manager job in Fort Lauderdale, FL
WHO WE ARE At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement.
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.
Job Summary:
As an IT Director, you will be responsible for overseeing the company's entire IT infrastructure, managing a team of IT professionals, and ensuring the effective and efficient operation of all IT systems and services. The ideal candidate will have a strong background in IT management, exceptional leadership skills, and a proven track record of successfully implementing IT strategies aligned with business objectives.
Supervisory Responsibilities:
This position oversees IT roles
Duties/Responsibilities:
Team Leadership & Management
Supervise and mentor a team of 6 server and desktop engineers and a considerable number of vendor team members.
Foster a culture of accountability, continuous improvement, and customer service excellence.
Conduct regular performance reviews and provide coaching and development opportunities.
Develop and execute IT strategies and initiatives that align with the organization's goals and objectives.
Establish and enforce IT policies, procedures, and standards to ensure compliance with relevant regulations and best practices.
Vendor & Service ManagementManage a $2M/year Managed Service Arrangement (MSA), ensuring vendor performance aligns with contractual obligations and service level agreements (SLAs).
Serve as the primary liaison between internal stakeholders and several external service providers.
Develop and monitor IT budgets, controlling costs and optimizing resource allocation.
Operational Excellence
Establish and manage key performance metrics including:
Mean Time to Repair (MTTR)
Available System Time
Help Desk Ticket Closure within SLA
Ticket reduction
Drive root cause analysis (RCA) for recurring incidents and implement corrective actions.
Develop methods and solutions to provide 24x7x365 availability to pharmacies.
Maintain and enhance the IT service catalog to ensure clarity and alignment with business needs.
Oversee the design, implementation, and maintenance of the company's IT infrastructure, including networks, servers, databases, and applications.
Infrastructure Enhancements and Optimization
Oversee an Azure environment running Commercial Off The Shelf (COTS), semi-custom, and fully bespoke applications.
Migrate on premise servers to cloud.
Advise on multi-site, multi-zone, and localized architectures to provide continuous availability.
Network design and optimization activities.
Telephony and call routing management leadership and guidance for supporting team members.
Incident & Problem Management
Oversee incident response and escalation processes to ensure timely resolution.
Lead post-incident reviews and ensure documentation of lessons learned.
Process Improvement
Optimize Azure Cloud utilization and expense.
Identify and implement process improvements to enhance system uptime and user satisfaction.
Collaborate with cross-functional teams to align IT support with business objectives.
Implement advanced monitoring / telemetry tools. Evaluate and recommend new technologies, tools, and systems to improve the efficiency and effectiveness of IT operations.
Qualifications
Required Skills/Abilities:
Actively engaged with a bias for action.
Vendor and Managed Services Partner (MSP) management.
Incident management coordination through resolution.
Strong knowledge of IT infrastructure, systems, and security principles.
Demonstrated ability to develop and execute strategic IT plans that align with business objectives.
Excellent leadership and people management skills, with the ability to motivate and inspire a team.
Strong analytical and problem-solving abilities, with a focus on innovation and continuous improvement.
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Proven track record of successfully managing large-scale IT projects and delivering results on time and within budget.
Knowledge of relevant regulatory requirements and best practices in IT governance and compliance.
Up to 25% travel required.
Preferred Skills/Abilities:
SQL monitoring and basic query writing
Advanced Monitoring Tools (e.g. Dynatrace, Data Dog, Application Dynamics)
Pharmacy system support (e.g. Softwriters Frameworks, Red Sail PioneerRx)
Batch scripting writing skills
Networking and SD-WAN management
Telephony and IP Phone Systems configuration knowledge
QUALIFICATIONS/COMPETENCIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in Computer Science, InformationTechnology, or a related field. A master's degree is a plus.
Proven experience in a senior IT leadership role, with a minimum of 10 years of relevant experience.
Process Improvement Certification (e.g. 6 Sigma) preferred
Support Framework Certification (e.g. ITIL, ISO9000) preferred
$118k-176k yearly est. 17d ago
Information Technology Professional
U.S. Navy 4.0
Information technology manager job in Fort Lauderdale, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$45k-68k yearly est. 29d ago
IT Infrastructure Manager
Four Squared Solutions
Information technology manager job in Fort Lauderdale, FL
IT Infrastructure Manager (Windows)
Employment Type: Full-time Seniority Level: Senior Environment: Mid-sized, fast-paced organization
We are seeking an experienced and hands-on IT Infrastructure Manager (Windows) to lead and manage the administration of our Windows-based IT systems and messaging platforms. This role is vital to the successful operation, security, and scalability of our enterprise environment, which includes Active Directory, Exchange Server, Office 365, and Azure AD. The ideal candidate is a self-driven, senior professional who thrives in a hands-on role and has extensive experience in managing Windows Server environments, Exchange systems, and other core Microsoft technologies.
This position will require a deep understanding of Windows Server (2016/2019/2022), Exchange (on-prem and hybrid), and Microsoft 365 services, as well as a proactive approach to system optimization, troubleshooting, and security compliance.
Key Responsibilities:
Windows Systems Administration:
Manage and maintain Windows Server (2016/2019/2022) infrastructure, including Active Directory, Group Policy, DNS, DHCP, file/print services, and network shares.
Monitor system performance, availability, and capacity to ensure a stable and secure operating environment.
Implement and enforce security measures (e.g., patch management, vulnerability remediation, security policies) to maintain system integrity and compliance with organizational standards.
Administer virtualization environments using VMware or Hyper-V, ensuring optimal resource allocation and system performance.
Messaging & Exchange Administration:
Oversee and support Exchange Server environments (2016/2019) and hybrid Exchange Online setups, managing mail flow, connectors, retention policies, transport rules, and public folders.
Troubleshoot mail delivery and handle anti-spam/anti-malware configurations to ensure secure and reliable communications.
Execute migrations and upgrades, such as moving from Exchange to Exchange Online or migrating mailbox data between environments.
Microsoft 365 / Office 365 Administration:
Manage Microsoft 365 tenant services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory.
Administer M365 security tools such as DLP, M365 Defender, Conditional Access, and MFA, to ensure user and data security.
Manage user provisioning, license assignments, and access controls via Azure AD/Entra, ensuring proper permissions and compliance.
Utilize PowerShell scripting to automate administration tasks, streamline reporting, and improve operational efficiency.
Leadership & Collaboration:
Provide leadership and technical direction to a small team of IT professionals, ensuring they are aligned with organizational goals and standards.
Collaborate with other IT teams to support cross-functional projects and ensure smooth system integrations and operations.
Mentor junior administrators and foster a culture of continuous learning and improvement within the IT department.
Qualifications:
Required:
8+ years of hands-on experience in a Windows systems administration role, with a strong background in Windows Server, Active Directory, Exchange, and Office 365.
Proven expertise in managing hybrid environments, including on-prem and cloud solutions (Exchange Server, M365, Azure AD).
Advanced knowledge of Windows Server (2016/2019/2022) and related technologies, with a focus on security, performance tuning, and troubleshooting.
Strong PowerShell scripting skills for automating administrative tasks and system management.
Solid understanding of networking principles and security best practices for enterprise IT infrastructure.
Ability to manage complex IT environments and handle critical incidents or system outages effectively.
Preferred:
Bachelors degree in InformationTechnology, Computer Science, or a related field.
Microsoft certifications such as:
Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft 365 Certified: Enterprise Administrator Expert
Microsoft Certified: Messaging Administrator Associate
Experience with VMware or Hyper-V virtualization platforms.
About Us:
At Four Squared Solutions, we provide innovative IT staffing, managed solutions, and consulting services that empower organizations to thrive. Headquartered in South Florida, we help our clients build dynamic IT teams and deliver exceptional technology solutions. We believe in connecting great people with great opportunities, fostering success both for individuals and businesses.
Equal Opportunity Employer (EOE):
Four Squared Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate against any qualified individual based on sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable laws. We comply with all employment eligibility verification requirements.
$92k-124k yearly est. 60d+ ago
Senior Director - Infrastructure & Cloud Operations
Cendyn
Information technology manager job in Boca Raton, FL
We are seeking a highly skilled and experienced Senior Director of Infrastructure & Cloud Operations to lead the design, implementation, and management of our Cloud/SaaS platform and operations. You will be responsible for the strategies and operational plans to ensure the availability, scalability, performance, and security of our Cloud platform. You will report to the CTO/SVP of IT and work closely with cross-functional teams, including product management, engineering, informationtechnology, customer success, and security to drive innovation and efficiency in our SaaS operations.
You will have responsibility for release management, cloud provisioning and FinOps, monitoring and observability, site reliability engineering (practices and processes) to create highly reliable and scalable solutions and code red (outage escalation processes), etc. This role requires a strong technical background in SaaS/Cloud computing, excellent leadership skills, and a proven track record of successfully managing large-scale SaaS/Cloud Environments.
Responsibilities:
Manage the design and implementation of the environment and processes for SaaS/cloud operations and monitoring systems.
Lead and manage a team of engineers responsible for designing, implementing, and supporting our private and public Cloud platforms.
Oversee the deployment, monitoring, and maintenance of product releases ensuring high availability, scalability, and performance.
Ownership of reporting on platform performance/availability (SLAs)
Collaborate with cross-functional teams to implement best practices, standards, and policies related to SaaS/Cloud infrastructure architecture and operations.
Drive continuous improvement efforts to optimize performance, reliability, cost-efficiency, and security.
Identify potential points of failure and effectively implement processes that support the rapid growth and improve the overall delivery of current products as well as acquired products.
Provide technical guidance and mentorship to team members, fostering their professional growth and development.
Establish and maintain effective communication channels with stakeholders, providing regular updates on infrastructure projects and initiatives.
Develop and manage the infrastructure budget, ensuring cost-effective allocation of resources.
Requirements:
Bachelor's degree in Computer Science, InformationTechnology, or a related field. A Master's degree is preferred.
10+ years' experience working as a Director or Senior Director with demonstrated success in operating mission critical software services in a SaaS/Cloud environment such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, or other enterprise SaaS/cloud platforms.
5+ years of firsthand experience in 24x7x365 SaaS/Cloud Operations.
5+ years of experience managing data center operations.
Hands-on platform engineering and/or SRE experience
Demonstrated experience in designing and implementing highly available, scalable, and secure Cloud infrastructure solutions.
Proficient in infrastructure automation (IaC) tools such as AWS CloudFormation, Ansible, or Chef.
In-depth understanding of DevOps principles and practices, including CI/CD pipelines, containerization.
Experience with infrastructure monitoring, logging, and analytics tools (e.g., DataDog, NewRelic, LogicMonitor).
Experience setting up and maintaining an on-call system (PagerDuty, OpsGenie)
Experience in setting up / running Terraform or similar automation tools.
Experience in engaging, negotiating cloud discount agreements and managing overall relationships with cloud providers.
Experience in working with Engineers across multiple countries / time zones.
Experience in setting up and running SRE teams.
Hands on experience with code
Has the ability to own budgets / costs and strong urge / desire to beat them.
Solid understanding of cybersecurity principles and best practices related to Cloud infrastructure.
Strong leadership and managerial skills, with the ability to effectively lead and motivate a diverse team across different time zones.
Excellent communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization.
Work Schedule:
Monday through Friday, accommodating a work schedule that involves managing teams across multiple countries and time zones.
EEO Statement:
Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn's employees to perform their job duties may result in discipline up to and including discharge.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$94k-148k yearly est. 13d ago
Director of Operational Infrastructure
ICBD Holdings
Information technology manager job in Fort Lauderdale, FL
Director of Operational Infrastructure - ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ - In-Office
Hybrid with Travel Expectation of 25% - EST and CST Time Zones
Who We Are
We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence.
Our Origin Story
ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
Recognition & Awards
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
Inc. 5000 - 5th Fastest-Growing Private Company in America.
Financial Times - #1 on "The Americas' Fastest Growing Companies".
EY Entrepreneur Of The Year U.S. Overall.
South Florida Business Journal's Top 100 Companies.
Florida Trend Magazine's 500 Most Influential Business Leaders.
Inc. Best in Business, Health Services.
About the Role
The Director of Operational Infrastructure is a senior leadership role responsible for developing and overseeing the systems and structures necessary to scale reliable operations nationally. Reporting to the Vice President of Operations Process Improvement, this position provides leadership in policy governance, process standardization, change management, and continuous improvement, with a focus on operational excellence and enhancing the experience of teammates and families. The role requires a highly organized, relationship-focused leader with the ability to build scalable systems, align stakeholders, and drive execution within a complex and rapidly growing healthcare environment.
Key Responsibilities
Partner with the VP of Operations Process Improvement to co-facilitate the Process Governance Committee, proactively identifying policy needs, coordinating drafting/revisions with stakeholders, and ensuring policies are approved and deployed effectively.
Maintain the infrastructure for consistent policy management, ensuring changes are transparent, accessible, and adhered to across the national footprint.
Measure and report on policy adoption and compliance to drive accountability.
Collaborate with subject matter experts to develop standard work for core operational processes.
Apply human-centered design principles to create processes that are efficient, intuitive, and empathetic for teammates and families.
Maintain a living repository of standard work, job aids, and supporting documentation.
Partner with the cross-functional Change Management Team to conduct impact assessments for new strategies, policies, and initiatives, identifying implications for people, processes, and systems.
Co-facilitate daily Change Management Huddles with cross-functional partners alongside the VP of Operations Process Improvement to align deployment efforts.
Manage communication efforts by presenting at leadership forums, drafting written updates, and curating intranet content.
Track adoption and effectiveness of changes, ensuring success is measured not only by deployment but also by sustained usage.
Support the VP of Operations Process Improvement in executing high-priority operational initiatives by coordinating stakeholders, maintaining milestones, and driving accountability.
Manage the Opportunities for Improvement (OFI) process to encourage field teammates to surface issues and ideas.
Translate feedback into actionable improvements and close the loop with frontline teams to demonstrate responsiveness.
Partner with the VP of Operations Process Improvement and the National Clinical & Field Operations team to monitor key operational metrics and use data to prioritize and refine improvement efforts
Requirements
Qualifications
5+ years in project management, operations management, or change management.
Experience in healthcare, behavioral health, or multi-site service industries strongly preferred.
Strong interpersonal and relationship-building skills with proven ability to influence executives and frontline leaders.
Excellent communication skills in public speaking, facilitation, and written communication.
Proficiency in Microsoft Suite, especially Teams, Planner, PowerPoint, and Excel.
Demonstrated expertise in change management and operational execution best practices.
Strong analytical and problem-solving skills, with ability to turn data into actionable insights.
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
Join our mission and help build the future with purpose!
ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.
$93k-148k yearly est. Auto-Apply 18d ago
Director of Operational Infrastructure
ICBD
Information technology manager job in Fort Lauderdale, FL
Job Description
Director of Operational Infrastructure - ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ - In-Office
Hybrid with Travel Expectation of 25% - EST and CST Time Zones
Who We Are
We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence.
Our Origin Story
ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
Recognition & Awards
Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
Inc. 5000 - 5th Fastest-Growing Private Company in America.
Financial Times - #1 on "The Americas' Fastest Growing Companies".
EY Entrepreneur Of The Year U.S. Overall.
South Florida Business Journal's Top 100 Companies.
Florida Trend Magazine's 500 Most Influential Business Leaders.
Inc. Best in Business, Health Services.
About the Role
The Director of Operational Infrastructure is a senior leadership role responsible for developing and overseeing the systems and structures necessary to scale reliable operations nationally. Reporting to the Vice President of Operations Process Improvement, this position provides leadership in policy governance, process standardization, change management, and continuous improvement, with a focus on operational excellence and enhancing the experience of teammates and families. The role requires a highly organized, relationship-focused leader with the ability to build scalable systems, align stakeholders, and drive execution within a complex and rapidly growing healthcare environment.
Key Responsibilities
Partner with the VP of Operations Process Improvement to co-facilitate the Process Governance Committee, proactively identifying policy needs, coordinating drafting/revisions with stakeholders, and ensuring policies are approved and deployed effectively.
Maintain the infrastructure for consistent policy management, ensuring changes are transparent, accessible, and adhered to across the national footprint.
Measure and report on policy adoption and compliance to drive accountability.
Collaborate with subject matter experts to develop standard work for core operational processes.
Apply human-centered design principles to create processes that are efficient, intuitive, and empathetic for teammates and families.
Maintain a living repository of standard work, job aids, and supporting documentation.
Partner with the cross-functional Change Management Team to conduct impact assessments for new strategies, policies, and initiatives, identifying implications for people, processes, and systems.
Co-facilitate daily Change Management Huddles with cross-functional partners alongside the VP of Operations Process Improvement to align deployment efforts.
Manage communication efforts by presenting at leadership forums, drafting written updates, and curating intranet content.
Track adoption and effectiveness of changes, ensuring success is measured not only by deployment but also by sustained usage.
Support the VP of Operations Process Improvement in executing high-priority operational initiatives by coordinating stakeholders, maintaining milestones, and driving accountability.
Manage the Opportunities for Improvement (OFI) process to encourage field teammates to surface issues and ideas.
Translate feedback into actionable improvements and close the loop with frontline teams to demonstrate responsiveness.
Partner with the VP of Operations Process Improvement and the National Clinical & Field Operations team to monitor key operational metrics and use data to prioritize and refine improvement efforts
Requirements
Qualifications
5+ years in project management, operations management, or change management.
Experience in healthcare, behavioral health, or multi-site service industries strongly preferred.
Strong interpersonal and relationship-building skills with proven ability to influence executives and frontline leaders.
Excellent communication skills in public speaking, facilitation, and written communication.
Proficiency in Microsoft Suite, especially Teams, Planner, PowerPoint, and Excel.
Demonstrated expertise in change management and operational execution best practices.
Strong analytical and problem-solving skills, with ability to turn data into actionable insights.
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
Join our mission and help build the future with purpose!
ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.
$93k-148k yearly est. 19d ago
IT Network Administrator
Chenmed
Information technology manager job in Miami, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
+ Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc.
+ Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications.
+ Manages and maintains network devices, wired and wireless, at all offices.
+ Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center.
+ Assists with workstation, printer, IoT, and MIoT, network installation as needed.
+ Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment.
+ Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations.
+ Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform.
+ Creates and maintains standard operating procedures and knowledge bases.
+ Participate in the IT Operations on-call support rotation.
+ Ensures that a remarkable level of customer service is provided at all times.
+ Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Technical understanding of network design and setup
+ Understanding of client/server and web applications
+ Basic understanding of scripting and automation
+ Knowledge of firewalls, switches, wireless access points
+ High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills
+ Excellent phone and communication skills
+ Strong interpersonal skills
+ Ability to work independently as well as, in a team environment
+ Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift
+ Ability to document all activities and instructions
+ Ability to work with all end user skill levels
+ Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software
+ Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time
+ Spoken and written fluency in English
+ This job requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ AA/AS degree in an InformationTechnology related field **OR** additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
+ A minimum of 3 years' experience working within a dedicated, multi-tier technical team required
+ A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred
+ At least one (1) entry level certification (Network+, CCENT, etc.) or higher required
+ Experience using a service desk platform (ITSM or trouble ticket system)
+ Experience configuring routers and/or switches via a CLI or terminal interface
+ Experience managing data facilities and familiarity with their design
**PAY RANGE:**
$68,346 - $97,636 Salary
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$68.3k-97.6k yearly 60d+ ago
Senior IT Coordinator- Team Lead ( Fort Lauderdale)
Pkfod Careers
Information technology manager job in Fort Lauderdale, FL
About PKF O'Connor Davies
PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients.
Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence.
At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives.
If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you!
Locations: Fort Laurderdale, FL
The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available.
Essential Duties:
IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users).
Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal).
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation.
Handle business-critical IT tasks and systems administration.
Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests.
Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA.
Ability to work directly with vendor support to resolve issues when required.
Communicate announcements as required for maintenance windows, unplanned outages and application deployments.
Contribute to technician knowledgebase as needed.
Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need.
Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc).
Research and evaluate emerging technologies, hardware, and software.
Own and lead projects, solutions, and key responsibilities within a larger business initiative.
Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations.
Escalate incidents with accurate documentation to suitable senior manager/director, when required.
Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users.
Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons.
Qualifications:
Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred.
Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred.
Demonstrated leadership skills.
Strong written, oral communication skills and documentation skills.
Strong interpersonal skills, with a focus on rapport building and active listening skills.
Strong organizational skills and attention to detail.
Service management - experience managing end user expectations and end user satisfaction.
Ability to work as part of a global team and independently with remote supervision and support.
Experience that is preferred but not essential:
Experience in an IT role with an Accounting/Advisory firm.
Industry certifications.
Workstation imaging and distribution, configuring/moving desktop equipment.
Demonstrated expertise in the Active Directory management and security.
Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules.
Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management).
Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration.
Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks).
Experience with MS Exchange/O365/MS Teams/Sharepoint administration.
Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker).
Experience with PowerShell and/or automation tools (e.g. MS Flow).
Experience with network and server management tools (e.g. Pulseway, LogicMonitor).
Familiarity with the fundamental principles of ITIL.
Deploying pre-packaged software using distribution tools and processes as requested by end users.
Compensation & Benefits:
Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications.
At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer:
Medical, Dental, and Vision plans
Basic Life, AD&D, and Voluntary Life Insurance
401(k) plan and Profit-Sharing program
Flexible Spending & Health Saving accounts
Employee Assistance, Wellness, and Work-life programs
Commuter & Parking benefits programs
Inclusive Parental Leave Benefits
Generous Paid Time Off (PTO)
Paid Firm Holidays
Community & Volunteering programs
Recognition & Rewards programs
Training & Certification programs
Discretionary Performance Bonus
*Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process.
We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas.
PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law.
To all staffing agencies:
PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD.
#LI-LC1
#LI-Hybrid
$85k-117k yearly est. 60d+ ago
IT Support Technician
Wheelhouse It 3.6
Information technology manager job in Fort Lauderdale, FL
At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level.
As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support.
Requirements:
1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers
Technical certifications or training equivalent to A+ and Network+ preferred
Prior experience in an MSP or support environment highly desirable
Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus
Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable
Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others
Local candidates only
Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding.
Responsibilities:
Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations
Work directly with clients and internal staff of varying technical abilities
Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments
Participate in projects when needed
Contribute to improving the IT environment and providing exceptional customer service and support
Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply.
If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team!
$16-19 hourly Auto-Apply 7d ago
Director of Technical Service & Training
Marine 4.3
Information technology manager job in Pompano Beach, FL
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.
We are a journey of continuous growth - now looking for our next star - a passionate Director of Technical Service & Training. This position reports to the GM of Dometic Pompano and will work in Pompano Beach, FL.
As Director of Technical Service & Training of the Pompano Beach, FL team, you will oversee technical service and training efforts to deliver exceptional support and technical expertise across core product areas of air conditioning and refrigeration. This role will be instrumental in elevating customer satisfaction, optimizing support processes, and creating a comprehensive training program to equip authorized dealers with in-depth knowledge and skills.
General Responsibilities
Strategic Leadership
Develop and implement a comprehensive technical service strategy that aligns with organizational goals
Oversee the design and execution of customer training programs to enhance satisfaction and loyalty.
Team Management:
Lead, mentor, and manage technical service and training teams to achieve performance goals (2 locations: Florida and Virginia).
Establish KPIs for team performance and conduct regular assessments to ensure continuous improvement.
Customer Experience
Define and enhance customer service and warranty claims standards, policies, and procedures.
Act as the escalation point for complex customer issues and implement effective and timely resolution strategies.
Training Development
Develop, implement, and evaluate training programs for both internal teams, distributor network, and customers
Stay updated on industry trends and incorporate innovative training techniques.
Cross-functional Collaboration
Work closely with sales, product development, and engineering teams to ensure alignment of customer service and training initiatives.
Work closely with IT and quality assurance teams to enhance customer interaction systems, including case management, documentation, and portal functionality.
Prepare and present performance reports to senior leadership
Budget and Resource ManagementManage the budget for the technical service and training departments.
Ensure optimal use of resources to achieve strategic goals.
What do we offer?
You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.
Medical/Dental/Vision Insurance
Employee Assistance Program (EAP)
Disability insurance (STD/LTD)
401 (k) with company match
PTO
Company defined holidays and two floating holidays for you to use as you choose
Paid maternity/paternity leave
Tuition assistance
Membership reimbursement (wholesale club and gym)
Employee discounts on our incredible products
Opportunities to make an impact
$96k-129k yearly est. 60d+ ago
IT Director
Miccosukee 4.5
Information technology manager job in Miami, FL
We are looking for an experienced Director of InformationTechnology to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way.
Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Casino & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination.
We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times' Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025.
We are seeking passionate, service-oriented individuals to join our exceptional team. If you're ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you!
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, ManagementInformation Systems, or a related field required; Master's degree preferred.
Minimum of 7-10 years of progressive IT leadership experience, with at least 5 years in a gaming, casino (Class II and/or Class III), or highly regulated environment.
Extensive experience managing enterprise-level systems, including casino management systems (CMS), slot systems, loyalty programs, POS/PMS systems, and surveillance technologies.
Experience with Oasis Loyalty, Everi, Fortunet, Bravo, CCT, Oracle Hospitality: Opera, Simphony.
Demonstrated experience overseeing IT infrastructure, network operations, cybersecurity programs, and data center management.
Proven track record managing IT budgets, vendor relationships, and large-scale technology projects.
Experience working with or within tribal gaming operations is strongly preferred (Class II and/or Class III)).
In-depth knowledge of network architecture, servers, virtualization, cloud technologies, database administration, and system integration.
Solid grasp of cybersecurity practices-including risk assessment, intrusion detection, incident response, and regulatory compliance.
Knowledge of backup, disaster recovery, redundancy and business continuity best practices.
Strong leadership skills with the ability to develop, mentor, and supervise a multi-disciplinary IT team.
Excellent analytical, problem-solving, and decision-making skills.
Ability to communicate technical information clearly to non-technical stakeholders.
Strong project management and business partner skills, including planning, resource allocation, communication, milestones and execution of complex technology initiatives.
Ability to work under pressure, manage multiple priorities, and ensure system uptime in a 24/7 casino environment.
Highest level of integrity and discretion in handling sensitive data and system access.
Must be able to obtain and maintain a Gaming License through the appropriate regulatory agency.
Responsibilities
The IT Director is responsible for leading all technology operations for the Casino, ensuring the reliability, security, and efficiency of systems that support gaming, hospitality, marketing, surveillance, and administrative functions. This role oversees the IT infrastructure, application support, cybersecurity, and strategic technology planning to drive operational excellence and regulatory compliance. All duties are to be performed in accordance with departmental and Tribal Gaming Agency policies, practices, and procedures.
Professionally manages relationships with external vendors and oversees the purchasing and bidding processes for all computer systems, communication systems, and hardware acquisitions.
Coordinates the daily operational activities of the IT department, providing leadership and support for technology solutions that enhance mission-critical gaming and business operations.
Plans, recommends, implements, and assists in the deployment of computer, telephone, and gaming hardware/software systems, platforms, and programs.
Maintains access codes, permissions, and security controls to safeguard computer systems, databases, and sensitive information.
Ensures the reliable backup, recovery, and integrity of all data across internal and external systems and data centers.
Oversees proper storage, maintenance, and integrity of all databases and hardware associated with tribal operations, casino systems, and gaming operations.
Directs ongoing upgrades of IT staff skills, systems, equipment, and procedures to remain aligned with technological advancements, operational needs, and industry standards.
Maintains software license agreements for all applications and ensures compliance with vendor terms, regulatory requirements, and internal controls.
Manages the annual IT budget and establishes appropriate controls to ensure expenditures remain within approved limits.
Maintains effective communication and collaboration with all department heads to ensure technology needs are met, challenges are addressed, and future solutions and innovations are properly planned.
Coordinates and enforces IT-related procedures and controls that govern the interaction between gaming operations and supporting departments, including finance.
Manages the computerized video monitoring system, including access management, system menu permissions, video machine profile parameters, and departmental capabilities to access, modify, create, or delete information.
Provides guidance in the development and maintenance of IT policies and procedures, including architecture, security, disaster recovery, standards, and procurement, ensuring adherence to all regulatory controls.
Oversees administrative functions related to staffing, scheduling, and budgeting to maintain a productive, cost-effective IT department.
Is a property leader that engages all levels of the team consistently, professionally and fairly.
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail. All Miccosukee Casino & Resort Team Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company's standards, work requirements and rules of conduct.
The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands
While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision.
While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.
$101k-137k yearly est. Auto-Apply 9d ago
Sr IT Lead Dev/Design Specialist (US)
TD Bank 4.5
Information technology manager job in Fort Lauderdale, FL
Hours: 40 Pay Details: $123,680 - $200,200 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Technology Solutions
Job Description:
The Senior IT Lead Development / Design Specialist provides oversight, consultative advice and guidance to others as the Lead Designer and/or top technical Development Specialist within the organization. Role also leads the future direction of development and design patterns to be used across multiple systems / complex applications / cross businesses and for new and emerging technology projects.
Depth & Scope:
* Provides technical guidance, direction or expertise to others as a Senior Specialist or top technical lead on significant and complex development / design issues that may impact transformational technology or cross business strategic initiatives
* Extensive understanding of the business supported and the overall Bank with deep expertise and specialized knowledge of technology concepts, technical environment, direction and related technology / tools
* Helps set bank standards on infrastructure, architecture and various other areas of technology from a design / support / solutions perspective
* Works in close partnership with technology COE leads in Architecture, Infrastructure, Security and/or third party / external vendor leadership teams in assessing development / solutions designs to meet transformational or strategic needs of the Bank
Education & Experience:
* Undergraduate degree or Technical Certificate
* Graduate degree, preferred
* 10+ years related experience
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Preferred Qualifications:
* 10+ years experience with Java
* 5+ years experience Angular 16+ ( good with similar UI technology like react.js)
* 5+ years experience with Spring framework (Spring Core with Annotation, Spring Boot Spring Rest docs), with a good understanding of Spring Security & Authorization.
* 2+ years of experience with deployment automation tools: Jenkins or similar products
* 2+ years of experience with logging frameworks SLF4J, Logback or similar products
* 2+ years experience in writing unit test cases with Junit 4.
* Proven experience working in agile methodology
* 2+ years of experience with cloud technologies preferably Azure
* Sound knowledge in the performance and optimization tools
* Experience with monitoring and logging tools (such as Splunk, Datadog and Dynatrace)
* Experience in both preventive and predictive maintenance
* Experience in managing a team of developers in onshore and offshore
Highly desired qualifications:
* Experience in leading a team of developers in a global delivery model
* Containerization technologies like Kubernetes/Docker
* Experience in banking/financial services domain
* Experience in developing high volume low latency and high throughput responsive web applications
#LI-AMCBTech
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$123.7k-200.2k yearly Auto-Apply 6d ago
Learn more about information technology manager jobs
How much does an information technology manager earn in Pompano Beach, FL?
The average information technology manager in Pompano Beach, FL earns between $48,000 and $123,000 annually. This compares to the national average information technology manager range of $84,000 to $169,000.
Average information technology manager salary in Pompano Beach, FL
$76,000
What are the biggest employers of Information Technology Managers in Pompano Beach, FL?
The biggest employers of Information Technology Managers in Pompano Beach, FL are: