Information technology manager jobs in Portland, ME - 46 jobs

We're seeking an experienced IT Project Manager to lead global IT application and eCommerce projects, ensuring delivery on time, within scope, and budget. Key Focus: IT application & eCommerce projects (customer portals) Platforms: Salesforce, Adobe Commerce, SAP Commerce Cloud (plus) System integrations: Website, CRM, ERP, Marketing Automation Agile delivery (Jira), with hybrid/waterfall exposure Responsibilities: Manage end-to-end IT projects and programs Define scope, timelines, risks, and deliverables Lead cross-functional teams and stakeholders Drive governance, change management, and communication Requirements: Strong IT project/program management experience English fluency (mandatory) Pharma / Life Sciences experience preferred Agile & PMP certifications are a plus Experience in global, complex environments

Job Code **4100** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4100) **Eagle Harbor,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking an **IT Manager** with **a Top Secret clearance** to join our Team in **Portsmouth, NH.** **Position Responsibilities:** + This individual shall supervise systems administrators and other IT support staff and shall also consult on the hiring of all IT personnel, reporting, process improvement procedures, and transition to new systems as the Government implements them. + The IT Manager shall also work closely with the Operations Manager to communicate any IT support needs, persistent issues, or change requests to the Government that are needed to optimize performance. + This IT Manager shall oversee and manage local IT systems administration, activities associated with electronic receipt of petition data, on-demand and ad-hoc reporting capabilities, and daily backups of all data maintained at the centers. + The IT Manager shall also liaise with Government and contract staff regarding local IT inquiries and general software/hardware support. + The IT Manager shall also work with the Government to support the ongoing transition to new enterprise visa processing systems. **Position Requirements:** + Possess and maintain an active TOP SECRET security clearance. + Bachelor's degree in relevant IT field. + 5-10 years of relevant experience. **This position is in Portsmouth, NH.** **Apply at:** ***************************************************** Requisition?org=GATEWAYVENT&cws=69&rid=4100** VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2025) **Day to Day** The Senior Manager, Technical Accounting, plays a vital role in ensuring financial reporting accuracy and compliance with IFRS and US GAAP standards. This position supports the development of accounting policy, provides expertise on complex accounting issues, and contributes to the implementation of best practices. You'll have significant interaction with various business, Accounting, and FP&A teams, as well as senior leadership and the parent company group reporting team. This role does not have any direct reports, and may have the opportunity to guide and mentor junior team members in the future. **Responsibilities** + Support the development and implementation of accounting policies and procedures under IFRS and US GAAP standards + Research, examine, and interpret accounting guidance to give recommendations on complex accounting issues and transactions, including but not limited to leases, stock-based compensation and derivative transactions + Serve as a subject matter expert for ASC 606/IFRS 15, providing comprehensive guidance, reviewing complex contracts, and documenting accounting conclusions for revenue recognition + Partner with cross-functional teams, including Finance, Legal, and Operations, to assess the accounting implications of business initiatives and transactions + Guide and train Global Accounting and Finance teams to enhance understanding and application of accounting principles + Monitor regulatory developments and accounting trends to assess the impact on financial reporting and identify process improvement opportunities + Research, interpret authoritative guidance and develop accounting positions for new transactions encountered by the organization + Support M&A transactions including due diligence, valuation, and purchase accounting **Skills/Competencies** + Bachelor's or Master's Degree in Accounting or Finance + 7+ years of progressive experience in a mix of public accounting and technical accounting roles, preferably in the tech industry + Demonstrated knowledge of IFRS and US GAAP, along with proven experience in technical accounting research and the preparation of accounting memos + Excellent critical thinking and problem-solving skills, with the ability to research and interpret accounting standards and regulations + Effective communication and interpersonal skills, with the ability to articulate complex accounting concepts to non-technical collaborators + Detail-oriented with a commitment to accuracy and quality in financial reporting, while considering internal controls over financial reporting + Ability to manage multiple projects simultaneously, prioritize tasks, take ownership and drive results, and meet deadlines in a fast-paced environment **Salary Range Transparency** United States Remote $120,000 - 168,000 USD per year Austin Metro Area $120,000 - 168,000 USD per year Seattle Metro Area $128,000 - 192,000 USD per year New York City Metro Area $125,000 - 175,000 USD per year San Francisco Metro Area $153,000 - 229,000 USD per year **Salary Range Disclaimer** The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. **Benefits - Health, Work/Life Harmony, & Wellbeing** We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *************************************** ! **Equal Opportunities and Accommodations Statement** Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit ********************************************** If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (******************************** **Inclusion & Belonging** Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity. We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment. Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome. **Indeed's Employee Recruiting Privacy Policy** Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs . **Agency Disclaimer** Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening. **AI Notice** Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws. **The deadline to apply to this position is 2/9/26. Job postings may be extended at the hiring team's discretion based on applicant volume.** **It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.** **Reference ID:** 46466 Reference ID: 46466

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Diodes Incorporated (Diodes) is seeking a detail-oriented, motivated IT Technician to be part of our dedicated and talented team. In this role you will be the first point of contact for employees experiencing technical issues in a high-tech manufacturing environment. The ideal candidate is an excellent problem-solver with strong communication skills and a passion for providing outstanding customer service. This position is located in South Portland, Maine and reports to the US Infrastructure Manager. Principle Duties and Responsibilities: Continually monitoring service tickets and ensuring they are worked on in a timely manner. Maintain records of user interactions, problems and solutions; document new processes and new fixes and share with the team to improve future support efforts. Maintain and repair current desktop and laptop hardware, software, and accessories. This includes installing and configuring new equipment and managing inventory. Set up new employee workstations, install operating systems, software, printers, and other peripherals. Teach users how to use new systems and software effectively. Work with vendors who support commercial copiers and plotter printers and replace desktop Inkjet and laser printers and Zebra label printers as required. Use NetAlly to test LAN drops, determine the correct subnet, and other 1st level network support issues. Escalate any unresolved issues to team and Infrastructure Manager Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes' Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc. Follow all 5S procedures inside the cleanroom and in the office area. Assist with IT during office moves and set up and provide meeting assistance and conference room support when needed. May be required to work holidays and extra hours depending on support requirements and coverage needed. Assist with special projects and other duties as assigned. Knowledge, Skills, and Abilities: Proven experience as an IT Technician, Help Desk Technician or relevant position is a plus. Practical/working knowledge of various back-up and imaging utilities, eg: Acronis, Clonezilla, etc. Strong hardware knowledge of Dell, Lenovo, and black-box Desktops and Laptops; HDD/SSD replacement, RAM upgrades, and more. Understanding of Windows installation and upgrade processes from all Windows versions: 3.X, XP, Vista, 7, 10, and 11. Strong technical knowledge of software, operating systems (Windows, mac OS), Microsoft software support, web browser support, SharePoint, Windows Client software Must understand technical manuals, procedural documentation, and OEM guides and have extensive equipment support experience The ability to diagnose problems and identify root causes in a fast-paced manufacturing environment. Ability to multitask, prioritize requests, work under pressure, and manage time effectively in a fast-paced environment. Excellent verbal and written communication skills to explain technical issues to both technical and non-technical staff. Must have a positive attitude and friendly, approachable disposition, even when under pressure. An associate or bachelor's degree in computer science or a related field is preferred. Must have CompTIA A+ and/or Cisco (CCNA) certifications The role requires physical work, such as lifting equipment, and working in tight spaces. Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor'sSmallCap 600 and Russell 3000 Index company, is a leading global manufacturer and supplier of high-quality application specific standard products within the broad discrete, logic, and analog semiconductor markets. Diodes serves the consumer electronics, computing, communications, industrial, and automotive markets.

Do you possess strong leadership, organizational and communication skills? Are you seeking an opportunity to contribute in a way that makes a difference? Join Catholic Charities of Maine, in our pursuit to provide help and create hope in Maine. Catholic Charities Maine Behavioral Health Network in Portland has a full-time opening for an Operations Manager. Catholic Charities Maine's Behavioral Health Network (BHN) is dedicated to helping adults and families struggling with a mental health diagnosis and/or substance use disorders. We are an interdisciplinary team of psychiatrists, nurse care managers, clinicians, care coordinators, and peer support specialists who provide an integrated and mission-guided approach to client care for adults and families. Definition : The Operations Manager (O.M.), coordinating with the Core Leadership Team and at the direction of the Regional Director, responds to the daily operational needs of BHN South programs. Programmatic operational needs include maintaining a safe and functional workspace, direct supervision of the Team Support Staff, communication and collaborative troubleshooting of IT, phone, and facility concerns, identifying, provisioning and arranging for coverage for gaps in day-to-day programming, oversight of scheduling, inventory and office supply coordination, and in collaboration with Core Leadership Team members consistently and directly supporting team members with sustaining, consistent performance in alignment with state, agency and programmatic goals and objectives. The O.M. generally works in an office setting using computers and works in community and home settings for which travel may be required. The O.M. position is a salaried, on-site position that includes scheduled evening and weekend support to the program. Qualifications: Minimum of an Associates Level Degree or equivalent (bachelor's degree preferred) with experience and/or training in administrative oversight and supervision. A Mental Health Rehabilitation Technician Certification (MHRT-C or provisional) is strongly preferred (will consider candidates who are MHRT-C (or provisional) eligible and can complete full status post hire). Three to six years of progressive supervisory experience, to include office, facility and personnel management, data tracking and monitoring of quality and contract outcomes, along with computer literacy to include electronic health records, excel and telehealth platforms. Prior operations experience in a behavioral health setting is preferred. Must have working knowledge of computer software applications including the creation and maintenance of spreadsheets, electronic health records, and telehealth platforms. Will have the ability to function as a member of a team and uphold timely and accurate communication across multiple programs. Benefits include: Six (6) weeks of Earned Time (first year!), plus an additional six (6) paid agency holidays! A choice of three (3) comprehensive medical plans Dental & Vision Insurance options Short- and long-term disability, life insurance (employer paid!) Accident & Critical Illness insurance Bereavement Time off Employee Assistance Plan (EAP) Mileage Reimbursement 401k agency contribution Health & Wellness programs including up to $100 per year on health and wellness purchases as well as access to group & individual coaching. 10% Employee discount on childcare at our Catholic Charities Child Development Centers (Portland and Biddeford) You may submit your cover letter and resume (indicating the position title) via our website (**************** or email (************************), fax **************, or mail to Human Resources Office, Catholic Charities Maine P.O. Box 10660, Portland, ME 04104. Catholic Charities Maine is a United Way and Affirmative Action/EOE/Minorities/Females/Veteran/Disabled Employer. Catholic Charities Maine participates in E-Verify. For more information on E-Verify, please go to: **********************************

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we're excited about what's next. Join us. **General Summary:** Our Information Security area at Unum is hiring a Director, IT Information Security, Risk and Resiliency. This role leads a functional area within the Enterprise Information Security Risk Management department. They are responsible for partnering in the design, deployment and maintenance of a global information security program that addresses Security Engineering needs for Unum Group and its partners. They work to develop and establish functional area standards and procedures. This role works with their team to implement and deliver new solutions to enable, enhance or transform security capabilities or services. This leader is instrumental in the implementation part of the portfolio for their given function. They work with their manager, as well as business and IT partners to define delivery priorities in line with the technical, financial and people resources available. This leader works across the enterprise to develop business partner relationships, effectively communicate, and successfully execute IT plans in support of the agreed goals and objectives. **Job Specifications** + Bachelors degree in computer science, or relevant technical experience + Has 8+ years' experience in an IT field, or equivalent relevant work experience + Prior management experience is preferred + Demonstrates leadership in executing IT plans successfully that enable technical or business capabilities and address technology or business priorities + Has strong understanding of Agile/Lean leadership principles + Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful + Has proven and demonstrated knowledge and skills in one or more technologies or industries + Able to apply broad business and technology understanding of internal and external trends and capabilities to ensure successful implementation of IT plans + Able to communicate a compelling vision and need for change that generates excitement, enthusiasm and commitment to the process + Demonstrates strategic and critical thinking capability + Interacts with others, internally and externally, in a way that gives them confidence in their intentions and those of the organization + Understands the business case for each deliverable undertaken and works with their manager and product owner to help ensure benefits are realized + Has strong planning, communication and presentation skills, and the capability to listen and influence + Has in-depth knowledge of regulations, including, GLPA, HIPAA, GDPR, CCPA, and other cyber security regulatory compliance requirements and related programs + Has in-depth knowledge of security and control frameworks such as NIST Cyber Security Framework; ISO 17799/27001, CobIT and ITIL + CISSP, CISM, CISA, SANS, and other security related certifications a plus **Principal Duties and Responsibilities** + Leads functional team(s) to successfully build, enhance, transform, or support security technology and/or secure business services by successfully delivering on outcomes. + Engages in strategic planning with business and IT stakeholders, to provide direction, guidance or recommendations on technology, and architectural considerations. + Actively participates in the definition of a security portfolio of change and roadmaps. Engages and influences IT and business leaders to ensure the portfolio will deliver agreed business objectives. + Collaborating with IT leadership across various disciplines, provides guidance, direction or recommendations to address a wide range of business and technology needs, with emphasis on optimized, timely and successful delivery. + In collaboration with their manager, initiates and influences relationships with and between key stakeholders in management, and implements IT plans, acts as a point of contact for stakeholders, planners, designers, and operational business partners. + In partnership with practice leaders, drives application of the company's technical and architectural roadmap objectives. + Leverages deep understanding of IT, emerging technologies, and technical capabilities to guide and influence stakeholders and teams in developing solutions, build, deployment, testing and ongoing management of IT services. + Takes bold action to ensure there is a strong, diverse talent and leadership pipeline in place to meet aggressive business goals. Develops, coaches and engages people to higher levels of performance. + Understands the needs of a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful. + Understands patterns and trends that contribute to utilizing key performance indicators and critical success factors that will improve the performance of the organization. + Continually monitors security trends, the threat landscape, regulatory requirements and industry best practices. **Technical Skills for Identity & Access Management** + Experience in implementing and supporting global identity and access management solutions (Identity Management, Access Management, Virtual Directory, SSO) + Knowledge and experience in IAM and/or other identity management systems, Web Access Management systems, and API integration + Experience in SSO (Single-Sign-On) technologies including Cloud, SAML and federation of identities (IdP initiated and SP initiated), multi-factor authentication + Experience on Privileged Account Management, Enterprise Certificate Management and Enterprise Token Services technologies + Experience with LDAP/Directory Services including Active Directory and Radiant Logic + Experience with RACF, DB2, SQL + Experience with Azure, O365 and AWS + Familiar with regulations, including, GLPA, HIPAA, GDPR, CCPA, and other cyber security regulatory compliance requirements and related programs + ISO 27001/27002 the NIST Cyber Security Framework **Technical Skills for Cyber Security** + Excellent working knowledge of one or more of the following security areas: + Operating System Security (Windows, Apple, AIX, Linux, zOS) + Internet Technologies (NNTP, Proxy, HTTP, HTTPS, HTLM, SSL, X.509) + TCP/IP and networking (LAN/WAN/Wireless) + Intrusion detection and prevention products + Incident response management + Public key infrastructure technologies including encryption, Kerberos, certification authorities + Application and network security assessments methodologies and tools + General access control security (Active Directory, Linux, and Mainframe security) + IPSEC and remote access technologies + Incident response and case management + Experience in implementing and operating security technology such as firewalls, web application firewalls, multi-level security implementation, security assessment scanners, and security monitoring tools (e.g. IDS/IPS, SEIM, AV, Qualys, etc.) + Experience in application and network security assessment methodologies, tools, and techniques + Experience in implementing and operating global end-point security products (anti-virus, anti-malware, hard drive encryption, DLP, etc.) + Security Coding Standards (e.g. OWASP) and Secure Software Development Lifecycles, SOX and HIPPA compliance requirements and related programs \#LI-AS3 ~IN1 Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $109,100.00-$224,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Position Summary We are seeking a proactive and technically skilled Supervisor, IT Support to manage IT operations and support across multiple sites within a designated region. This role combines hands-on technical expertise with leadership responsibilities, ensuring stability, security, and performance of local IT infrastructure and services. The Regional IT Lead will act as the primary IT point of contact for the region, coordinating with corporate IT and overseeing local support teams or vendors. Compensation: $75,000 - $85,000/annually in addition to a competitive bonus plan Duties/Responsibilities * Regional IT Operations * Manage and support daily IT operations across multiple sites within the assigned region * Monitor network performance, hardware/software systems, and user support activities to ensure optimal uptime and service delivery * Coordinate implementation of IT projects, upgrades, and rollouts at the regional level * Team Leadership & Support * Supervise local IT support staff, technicians, or contractors; provide guidance and escalate issues as needed. * Serve as the regional escalation point for complex IT issues * Support onboarding/offboarding, access control, and equipment provisioning in collaboration with HR and national IT * Infrastructure & Asset Management * Ensure proper maintenance of regional IT assets, including workstations, servers, networking equipment, and mobile devices * Maintain asset inventory, licensing records, and site-level documentation * Security & Compliance * Enforce corporate IT security policies and procedures at all regional locations * Assist in regional compliance audits and risk assessments related to IT systems * Communication & Coordination * Collaborate with corporate IT teams to align regional efforts with national strategies and initiatives * Coordinate with regional leadership to support business operations and technology needs * Provide regular updates, reporting, and performance metrics to IT leadership Education and Experience * High School Diploma with proven experience in a similar role * 2+ years of hands-on IT support or infrastructure experience, with at least 1-2 years in a leadership or regional support role * Strong knowledge of networking, Windows and/or mac OS environments, Microsoft 365, Active Directory, and endpoint management * Proven experience managing or supporting multi-site environments and teams * Strength in people management including coaching * Ability to work across teams and achieve results * Analytical skills with data and reporting to understand trends and diagnose potential root causes and corrective actions. * Excellent communication, problem-solving, organizational, and interpersonal skills * Excellent project management skills * Familiarity with Office 365 administration, Entra, Exchange and Intune * Experience with Cisco Meraki network hardware and management * Proficiency with Microsoft Office with a focus on Excel * Ability and willingness to travel within the region (estimated 20-40%) to support projects or initiatives onsite at LifeStance practices Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Preferred Skills * IT certifications (e.g., CompTIA Network+, A+, Microsoft, Cisco) * Experience with ITIL practices, ticketing systems (ServiceNow, Zendesk), and cloud platforms (Azure, AWS) * Familiarity with cybersecurity tools and endpoint protection * Previous experience working in distributed environments (e.g., retail, logistics, manufacturing, healthcare) Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Job DescriptionDescription: SENIOR DIRECTOR IT OPERATIONS Reports to: Chief Operations Officer About MPX MPX helps organizations deliver critical, compliant communications - in print and digital form securely and at scale. We serve leading health plans, insurers, and financial institutions, combining deep print-and-mail expertise with a modern, AWS-based platform built for reliability and compliance. As we scale, we're expanding our leadership team with a technology executive who can ensure flawless execution across software development, infrastructure, and operations. About the Role We're seeking a Senior Director IT Operations to lead MPX's software development, infrastructure, and IT operations functions. This new Management role owns the execution engine of our technology organization - driving disciplined development, operational reliability, and security. You'll partner with the CEO and Managing Director, Technology & Product, who leads product vision and technology innovation, to turn strategy into reliable delivery. What You'll Do Lead and scale MPX's software-development teams, ensuring sprint discipline, quality assurance, and predictable releases. Oversee all technology operations, infrastructure, and hosted environments across AWS and on-prem systems. Implement modern Agile and DevOps practices for continuous integration and deployment. Ensure enterprise-grade security and compliance (SOC2, HIPAA, PCI). Establish data strategy, data governance, analytics, and operational metrics tracking. Manage internal IT service delivery and enforce ITIL-based processes. Partner cross-functionally with Product, Client Success, and Operations to align tech delivery with business commitments. Build and mentor a multidisciplinary team of engineers, developers, and operations professionals. Own dashboards, KPIs, and executive-level reporting for development and system performance. Who You Are 15+ years leading software development and technology operations in SaaS, fintech, or regulated industries. Deep experience with AWS, Agile delivery, CI/CD, and infrastructure automation. Proven ability to manage security and compliance frameworks. Proven ability with data models, data architecture, and analytics reporting. Adept at balancing strategic leadership with hands-on problem solving. A process-minded, collaborative leader who builds scalable systems and teams. Why Join MPX Shape the technology operations of a growing company with national-level impact. Reports to the COO & is a member of the senior staff. Lead teams where reliability, compliance, and innovation intersect daily. Enjoy a culture that blends Maine authenticity with enterprise-class ambition. Requirements:

Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are seeking a Senior IT Asset Management (ITAM) Specialist to serve in an individual contributor capacity as the primary administrator and operational owner of our newly implemented Flexera One platform. This role is primarily hands-on, with a strong focus on technical administration, platform optimization, and governance responsibilities. The Specialist will lead the day-to-day management, expansion, and optimization of our IT Asset Management capabilities across software, hardware, and cloud assets. This position acts as the first line of defense for the ITAM program-ensuring data accuracy, platform health, compliance posture, and value realization from the Flexera investment. While the role is tactical and technical, there is also an expectation to influence ITAM adoption and partner with cross-functional teams. The ideal candidate brings deep knowledge of Flexera One, strong software license management expertise, and experience driving enterprise asset management practices. This role will also partner closely with Procurement, Finance, Security, IT, and R&D, as well as an external managed services provider supporting advanced analysis and scaling needs. Essential Job Functions: Serve as the primary system administrator and operational owner of the Flexera One platform. Manage and configure Flexera capabilities including IT Visibility, IT Asset Management, License Reconciliation, SaaS Management, and Cloud Cost Optimization (as applicable). Drive ongoing platform enhancements, updates, integrations, and configuration changes. Lead Effective License Positioning (ELP) for key publishers-including Microsoft, Oracle, Nutanix, Adobe, and others. Validate entitlements, consumption, deployments, and usage data to ensure accurate and defensible compliance reporting. Ensure compliance with ITAM policies within Flexera and maintain audit-ready dashboards and reports Provide ongoing visibility into compliance risks, cost-savings opportunities, and asset utilization. Deliver executive-level reporting for governance bodies and the leadership teams. Act as the primary internal coordinator with the external ITAM managed services partner. Automation & Integration: Develop and maintain scripts or leverage APIs for Flexera integrations and automation of ITAM processes. Cloud Licensing Expertise: Demonstrate experience with AWS, Azure, and GCP licensing models, especially in support of cloud cost optimization. Soft Skills: Exhibit strong influencing and stakeholder management skills to drive ITAM adoption across the organization. Qualifications 5+ years of IT Asset Management or Software Asset Management experience. Hands-on administration experience with Flexera One. Strong understanding of software licensing models (Microsoft, Oracle, Adobe, VMware, etc.). Experience leading ELP (Effective License Positioning) analysis. Ability to interpret contracts, entitlements, usage data, and compliance requirements. Strong analytical and reporting skills, including building dashboards and executive reports. Excellent communication skills and ability to work with cross-functional teams. Knowledge of ITIL and ITSM/ITAM processes. Prior experience working with or coordinating a managed services partner. Certifications (Optional): IAITAM (CAMP, CSAM), ITIL Foundation, or vendor-specific training are a plus. #LI-AD1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

This position is primarily remote. Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. We currently have an opening for an experienced Senior Manager Category Strategy who will be responsible for the development and advancement of the Technology Labor Category and supplier spend management strategies that support key business objectives/priorities and result in significant cost savings, service/quality, and process improvements within categories. The Category Strategist will be the category leader and key stakeholder relationship manager for assigned categories. This position will function as an advocate and change manager for the value of procurement throughout assigned Technology Functional Areas and Business Groups by demonstrating category knowledge, adding value and educating stakeholders on the Strategic Sourcing process. The role collaborates closely with key stakeholders to develop effective cost reduction strategies and implement plans and will lead cross-functional, non-reporting teams. Responsibilities Develop relationships and work with key business partners to understand strategic direction, supply requirements and corporate business objectives and priorities. Work collaboratively with Functional Area and Business Group partners to conduct opportunity identification and prioritization. Develop and execute multi -year category planning process to develop opportunity pipelines. Identify and prioritize sourcing initiatives within the categories through Category planning process for annual plan. Develop category/ sourcing strategies and lead/coordinate negotiation for a variety of assigned product and service areas. Build reputation as a subject matter expert for assigned product and service areas. Lead/participate in cross-functional teams in the development of sourcing strategies. Steps in the process include: internal assessments of company current and future needs assessments of market trends and supply base understanding of supplier economics agreement on optimal relationship between company and prospective suppliers assessment of total cost of ownership and opportunities to leverage changes in process, systems, and products to lower that cost collaborating closely with stakeholders to establish and execute the sourcing strategy, which will include development and implementation of communication strategies for key stakeholders on overall process, timing, and end products developing TCO reduction strategy into a business case, obtain stakeholder buy in and create execution plan. Drive early engagement of procurement organization drive expanded scope of influence and increase spend under management. Proactively manage supplier performance through disciplined and collaborative feedback channels. Provide guidance on monitoring supplier performance against contractual terms and conditions, assess supplier financial health, and develop risk mitigation plans for critical and preferred suppliers. Drive and measure annual productivity improvements in the category through establishment of key performance metrics and tracking of results. Responsibility Oversight: Manages at least USD $200-$400M Category Complexity: Medium/High Global Enterprise Strategic Software Licensing Manage several projects and associated resources to generate at least 5-10% in cost benefit annually Manages software rationalization program and optimizing licensing is part of managing this tech category Qualifications Deep understanding of assigned categories, supply markets, suppliers, and products preferred Understanding of Six Sigma and Project Management methodologies Experience interacting with and defending positions with stakeholders and senior management Effectively influences, collaborates, and partners with business leaders to drive results Experience developing solutions to complex problems along with strong analytic and negotiation skills Regularly uses ingenuity and innovation to develop solutions that are consistent with organization objectives Expertise in MS Office including Excel, Word and PowerPoint Superior communications, interpersonal and presentation skills with strong influencing and persuasive abilities Working knowledge of online sourcing tools (ideally Ariba), SharePoint and Connect Bachelor's degree (preferably in Business) or equivalent experience; at least 10 years' experience in related field About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Summary Under general supervision, the Customer and Network Facing Technician is a universal technician that is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems. This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks. The incumbent ensures the quality of services provided to end-users meets or exceeds established industry and company performance standards and complies with FCC requirements and protocol. Essential Duties and Responsibilities * Install, maintain, disconnect, and troubleshoot television, high-speed internet, telephony, and automation systems for residential and business clients. * Performs preventative maintenance and repair of the HFC and FTTH networks, including all associated equipment, in accordance with company engineering standards. * Read and accurately interpret system/network design maps. * Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit, etc., according to technical specifications. * Identify and repair upstream and downstream ingress. * Complete end-of-line network testing to meet technical specifications. * Regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflectometer (TDR), and Optical Time Domain Reflectometer (OTDR). * Perform routine maintenance, troubleshoot, and update records of standby power supplies according to technical specifications. * Troubleshoot and repair basic distribution problems associated with RF, AC, and DC elements of the forward and reverse plant. * Restore system service outages. * Perform CLI rideouts and monitor and repair signal leakages. * Maintain tools and equipment inventory. * Accurately complete work orders in a timely manner. * Maintain, secure, and stock assigned vehicle and equipment. * Ensure productivity is being tracked through company applications (e.g., NRBY, WFX, Stratusync, iGlass). * Work alongside Headend personnel to properly OTDR any damaged fiber. * Properly assist on projects such as Remote Phy, 5-85 Mhz, Node activation, E2E testing on new properties, etc. * Prepare for daily work assignments by requisitioning equipment and supplies from the warehouse and stocking the vehicle as needed. * Maintain company truck and other equipment per service requirements and safety guidelines. * Drive a company vehicle between office/home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies. * Communicate with dispatch (via WFX, phone, etc.) for assistance, status on current installs, or new service requests. * Consult with supervisor and other technicians for advice and assistance as needed. * Interact with customers in a professional, courteous manner, including when responding to escalations and repeated customer concerns. * Educate customers regarding their existing and new services and promote other company services. * Comply with all safety procedures and policies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Integrity: Tactful, maintains confidence, fosters an ethical work environment, prevents inappropriate behaviors by coworkers. * Initiative: Brings about great results from ordinary circumstances; prepares for problems or opportunities in advance; transforms leads or ideas into productive business outcomes; undertakes additional responsibilities and responds to situations as they arise without supervision. * Planning, Prioritizing, and Goal Setting: Prepares for emerging customer needs; manages multiple projects; determines project urgency; uses goals to guide actions and creates detailed action plans. * Communication: Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well. * Self-Development and Continuous Learning: Stays informed of current industry trends; actively identifies opportunities for learning; learns and applies new concepts to improve job performance; shares information with others on the job; takes responsibility for career development. * Customer Focus: Demonstrates a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; prioritizes customer needs; makes customers and their needs a primary focus of actions. * Collaboration and Teamwork: Recognizes others' perspective, objectives and motives; works collaboratively towards solutions that benefit all involved parties and help accomplish common Cogeco objectives. * Attention to Detail: Alert in high intensity/high-risk environments; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work detail and organizes and maintains a system of records. * Adaptability: Works with little supervision; manages ambiguity and autonomy; flexibility to work in an unstructured environment; deals effectively with uncertainty and change. Qualifications Minimum * Demonstrated proficiency in Core Technician skillsets. * Valid state driver's license and a good driving record within Company required standards. * Certifications and licenses, as required by state and municipal laws. * Successfully meet (and maintain) additional background check requirements for specialized projects/services. * Preferred 3 years or more of work experience in a comparable field (e.g., related hands-on trade role) or a one-year certificate from college or technical school; or equivalent combination of education and experience. * Minimum of one year of direct customer service experience. * PC and Windows software skills. * Able to work required shifts and overtime (if necessary), including regularly scheduled days as well as unscheduled days and beyond regular work hours (including on-call rotation) due to customer or operational demands. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Communicates professionally and effectively with customers, vendors, and employees. * Ability to apply concepts of basic mathematics, algebra, and geometry. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to accurately measure distances, using tapes or other measuring devices. * Ability to adhere to Local, Federal regulations and Company policies. * Ability to carry, climb, and operate extension ladders up to and including 32' high and up to 75 pounds. * Ability to Operate Aerial Lift Equipment rated with a 350lb maximum total load capacity. * Ability to differentiate between different sizes and colors of wires. * Ability to drive company vehicles in a safe and responsible manner. * Ability to make cable connections in tight spaces by bending, reaching, twisting. * Ability to operate appropriate computer or test equipment associated with position. * Ability to prioritize and organize effectively. * Ability to carry and use a variety of hand tools, power tools and equipment.. * Ability to frequently bend, stoop, and crawl. * Requisite ability to drive commercial vehicle (DOT physical may be required). * Ability to lift an 88lb power supply from floor to 42". * Occasionally sit and climb ladders/stairs; performs fine motor and pinching movements, and pivots with feet and bends, twists, and laterally flexes back & reaches at overhead shoulder, knee, and floor levels, stoops, squats, crouches, kneels, and crawls and press foot pedals. * Frequently stands and walks & pushes/pulls with arms and grasps with hands & reaches at waist. * Ability to climb ladders and/or utility poles and work in high places including roofs.. * Ability to work in small / confined spaces (such as crawl spaces and attics) to tolerate typical residential and commercial controlled work environments as well as uncontrolled weather-related heat and cold for extended periods of time. * Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. * Travel as business needs dictate. Preferred * High school degree or GED equivalent preferred; post-high school education a plus. * Spanish proficiency is desirable in some locations. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and extreme heat. The noise level in the work environment is usually moderate. Benefits: * Competitive salary * Medical coverage (including prescription and vision plans) * Dental coverage * Life Insurance (1x salary at no cost to employee) * Long and short-term disability insurance (no cost to employee) * Voluntary employee, spousal, and child life insurance * Company recognized Holidays with additional Floating Holidays * Paid Time Off (PTO) programs * Comprehensive Flex Work Policy * 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) * Participation in the Employee Bonus Plan * Participation in the Cogeco Stock Purchase Plan * Complimentary and discounted broadband services (for those in our service area) * Tuition Reimbursement * Headspace Membership * Betterhelp Membership * Opportunities for LinkedIn Learning subscriptions for select colleagues Location : Rochester, NH Company : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type:RegularJob Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We are ‘Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Summary Under general supervision, the Customer and Network Facing Technician is a universal technician that is responsible for performing field installation and service work, troubleshooting, repair and maintenance of cable television, internet, and telephony systems. This role supports the growth of the system by ensuring the quality performance of technical services, installation setup, testing, and maintenance of all current and future products and services over Hybrid Fiber Coax (HFC) and Fiber to the Home (FTTH) networks. The incumbent ensures the quality of services provided to end-users meets or exceeds established industry and company performance standards and complies with FCC requirements and protocol. Essential Duties and Responsibilities Install, maintain, disconnect, and troubleshoot television, high-speed internet, telephony, and automation systems for residential and business clients. Performs preventative maintenance and repair of the HFC and FTTH networks, including all associated equipment, in accordance with company engineering standards. Read and accurately interpret system/network design maps. Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit, etc., according to technical specifications. Identify and repair upstream and downstream ingress. Complete end-of-line network testing to meet technical specifications. Regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflectometer (TDR), and Optical Time Domain Reflectometer (OTDR). Perform routine maintenance, troubleshoot, and update records of standby power supplies according to technical specifications. Troubleshoot and repair basic distribution problems associated with RF, AC, and DC elements of the forward and reverse plant. Restore system service outages. Perform CLI rideouts and monitor and repair signal leakages. Maintain tools and equipment inventory. Accurately complete work orders in a timely manner. Maintain, secure, and stock assigned vehicle and equipment. Ensure productivity is being tracked through company applications (e.g., NRBY, WFX, Stratusync, iGlass). Work alongside Headend personnel to properly OTDR any damaged fiber. Properly assist on projects such as Remote Phy, 5-85 Mhz, Node activation, E2E testing on new properties, etc. Prepare for daily work assignments by requisitioning equipment and supplies from the warehouse and stocking the vehicle as needed. Maintain company truck and other equipment per service requirements and safety guidelines. Drive a company vehicle between office/home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies. Communicate with dispatch (via WFX, phone, etc.) for assistance, status on current installs, or new service requests. Consult with supervisor and other technicians for advice and assistance as needed. Interact with customers in a professional, courteous manner, including when responding to escalations and repeated customer concerns. Educate customers regarding their existing and new services and promote other company services. Comply with all safety procedures and policies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Integrity: Tactful, maintains confidence, fosters an ethical work environment, prevents inappropriate behaviors by coworkers. Initiative: Brings about great results from ordinary circumstances; prepares for problems or opportunities in advance; transforms leads or ideas into productive business outcomes; undertakes additional responsibilities and responds to situations as they arise without supervision. Planning, Prioritizing, and Goal Setting: Prepares for emerging customer needs; manages multiple projects; determines project urgency; uses goals to guide actions and creates detailed action plans. Communication: Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well. Self-Development and Continuous Learning: Stays informed of current industry trends; actively identifies opportunities for learning; learns and applies new concepts to improve job performance; shares information with others on the job; takes responsibility for career development. Customer Focus: Demonstrates a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; prioritizes customer needs; makes customers and their needs a primary focus of actions. Collaboration and Teamwork: Recognizes others' perspective, objectives and motives; works collaboratively towards solutions that benefit all involved parties and help accomplish common Cogeco objectives. Attention to Detail: Alert in high intensity/high-risk environments; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work detail and organizes and maintains a system of records. Adaptability: Works with little supervision; manages ambiguity and autonomy; flexibility to work in an unstructured environment; deals effectively with uncertainty and change. Qualifications Minimum Demonstrated proficiency in Core Technician skillsets. Valid state driver's license and a good driving record within Company required standards. Certifications and licenses, as required by state and municipal laws. Successfully meet (and maintain) additional background check requirements for specialized projects/services. Preferred 3 years or more of work experience in a comparable field (e.g., related hands-on trade role) or a one-year certificate from college or technical school; or equivalent combination of education and experience. Minimum of one year of direct customer service experience. PC and Windows software skills. Able to work required shifts and overtime (if necessary), including regularly scheduled days as well as unscheduled days and beyond regular work hours (including on-call rotation) due to customer or operational demands. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Communicates professionally and effectively with customers, vendors, and employees. Ability to apply concepts of basic mathematics, algebra, and geometry. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to accurately measure distances, using tapes or other measuring devices. Ability to adhere to Local, Federal regulations and Company policies. Ability to carry, climb, and operate extension ladders up to and including 32' high and up to 75 pounds. Ability to Operate Aerial Lift Equipment rated with a 350lb maximum total load capacity. Ability to differentiate between different sizes and colors of wires. Ability to drive company vehicles in a safe and responsible manner. Ability to make cable connections in tight spaces by bending, reaching, twisting. Ability to operate appropriate computer or test equipment associated with position. Ability to prioritize and organize effectively. Ability to carry and use a variety of hand tools, power tools and equipment.. Ability to frequently bend, stoop, and crawl. Requisite ability to drive commercial vehicle (DOT physical may be required). Ability to lift an 88lb power supply from floor to 42”. Occasionally sit and climb ladders/stairs; performs fine motor and pinching movements, and pivots with feet and bends, twists, and laterally flexes back & reaches at overhead shoulder, knee, and floor levels, stoops, squats, crouches, kneels, and crawls and press foot pedals. Frequently stands and walks & pushes/pulls with arms and grasps with hands & reaches at waist. Ability to climb ladders and/or utility poles and work in high places including roofs.. Ability to work in small / confined spaces (such as crawl spaces and attics) to tolerate typical residential and commercial controlled work environments as well as uncontrolled weather-related heat and cold for extended periods of time. Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. Travel as business needs dictate. Preferred High school degree or GED equivalent preferred; post-high school education a plus. Spanish proficiency is desirable in some locations. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles and extreme heat. The noise level in the work environment is usually moderate. Benefits: Competitive salary Medical coverage (including prescription and vision plans) Dental coverage Life Insurance (1x salary at no cost to employee) Long and short-term disability insurance (no cost to employee) Voluntary employee, spousal, and child life insurance Company recognized Holidays with additional Floating Holidays Paid Time Off (PTO) programs Comprehensive Flex Work Policy 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) Participation in the Employee Bonus Plan Participation in the Cogeco Stock Purchase Plan Complimentary and discounted broadband services (for those in our service area) Tuition Reimbursement Headspace Membership Betterhelp Membership Opportunities for LinkedIn Learning subscriptions for select colleagues Location :Rochester, NHCompany : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************

Systems and Network Administrator The Maine Community College System (MCCS) is looking for a full-time Systems and Network Administrator. This position provides advanced technical services and is responsible for managing the infrastructure for servers and networks. Duties will include managing firewalls, Nutanix and VMWare environments, and networks. This position serves as the lead technical resource to the Systems and Network Infrastructure Manager on the design, creation, implementation, upgrade, management, advanced troubleshooting and technical support for the college's infrastructure. Additional responsibilities include assisting in the development of information technology plans for the college and MCCS Information Technology Services, working with faculty and staff to determine future needs and consulting with the Systems and Network Infrastructure Manager and Associate Chief Information Officer of Infrastructure on new policies and procedures. This position is located on site at Central Maine Community College. The Systems and Network Administrator position is classified in the MSEA Supervisory Bargaining Unit, salary range 28 (expected starting pay is in the vicinity of $90,000). MCCS offers a full suite of employee benefits including health, dental, vision and life insurance, retirement savings, flexible savings accounts, employee assistance program, tuition waivers, 529 education plan MCCS matching grant and paid holidays, vacation, and sick time. The required minimum qualifications include a bachelor's degree in computer technology or related field and a minimum of six years of experience performing network and server administration functions to include installing, diagnosing, repairing, maintaining and upgrading server hardware and networking equipment. Network + certification or equivalent required. Years of relevant training and experience may be considered in lieu of minimum education requirements on a year-for-year basis. Preferred certifications include: Cisco CNA CompTIA Security + VMWare Fortinet NSE Sophos XG Microsoft Azure Services and Infrastructure The required knowledge, skills, and abilities include, but are not limited to, the following: Ability to find creative ways to solve problems. Experience in looking for more efficient ways of installing and managing servers and networks. To apply, please upload your cover letter, current resume/CV, including names and contact information for three professional references, and official transcripts. Search will remain open until the position is filled. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. MCCS is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive and non-discriminatory environment for all employees. We provide reasonable accommodation to qualified individuals with disabilities upon request. For more information, please contact the MCCS Affirmative Action Office ************* . TTY Dial Maine Relay 711. Date Posted: January 27, 2026

Back Bay Networks is a dynamic, growing Managed Services Provider (MSP) committed to delivering exceptional IT and networking support to our diverse client base in the Dover, New Hampshire, area and beyond. We pride ourselves on our proactive approach, technical expertise, and dedication to fostering strong client relationships. Join our supportive team and play a key role in designing, maintaining, and supporting reliable network infrastructures for our clients. Position Overview As a Mid-Tier Network Specialist at Back Bay Networks, you will be a key contributor to our service delivery team, responsible for supporting, maintaining, and improving client network environments. You will serve as a primary escalation point for network-related issues and play an active role in implementing, troubleshooting, and optimizing wired and wireless networks across multiple client environments. This role requires strong networking fundamentals, hands-on troubleshooting experience, and the ability to clearly communicate technical concepts to both internal teams and end users. Work will be performed both remotely and on-site. Responsibilities Provide expert-level support for client network infrastructure, including routers, switches, firewalls, wireless access points, and ISP connectivity. Independently troubleshoot and resolve network-related issues such as connectivity problems, latency, packet loss, DNS/DHCP failures, VPN access issues, and firewall rule conflicts. Configure, maintain, and support firewall platforms (e.g., site-to-site VPNs, client VPNs, NAT, port forwarding, and security policies). Perform on-site diagnostics, network installations, upgrades, and remediation when remote resolution is not feasible. Support and maintain LAN, WAN, and WLAN environments, including VLANs, subnetting, routing, and QoS where applicable. Maintain a deep, up-to-date understanding of Back Bay Networks networking standards, tools, and supported platforms. Accurately document all work performed, troubleshooting steps, diagrams, and resolutions in the ticketing system and network documentation repositories. Collaborate with systems and service desk teams to resolve cross-functional issues involving servers, endpoints, and cloud services. Proactively identify recurring network issues, design improvements, and capacity concerns, and communicate recommendations to internal leadership. Assist with technical aspects of pre-sales activities, including network assessments, solution design, and implementation planning. Support Microsoft 365 and Windows Server environments for networking services such as DNS, DHCP, authentication, and secure access. Maintain organized digital and physical documentation, including network diagrams, configurations, and client records, in accordance with company policies. Job Requirements Minimum of 35 years of hands-on networking or infrastructure experience, preferably supporting multiple client environments. Strong understanding of core networking concepts, including TCP/IP, subnetting, VLANs, routing, switching, DNS, DHCP, and VPN technologies. Experience in configuring and troubleshooting firewalls, managed switches, and wireless networking equipment. Ability to diagnose and resolve complex network performance and connectivity issues in a timely manner. Familiarity with Windows Server environments (20122022) and Active Directory as they relate to network services. Experience working with backup systems, ISP circuits, and network failover strategies. Excellent customer service and communication skills, with the ability to explain technical issues to non-technical users. Strong analytical, documentation, and time-management skills in a fast-paced MSP environment. Must successfully pass a background check. Must reside within a 1-hour driving radius of our Dover, NH office to support on-site client needs. Preferred Skills and Experience (Not Required) Networking certifications (CompTIA Network+, Cisco CCNA, Fortinet NSE, Ubiquiti, or equivalent). Security certifications (CompTIA Security+, CompTIA CySA+). Experience with MSP tools, including RMM and PSA platforms. Hands-on experience with wireless site surveys and network documentation tools. Cloud networking experience (Azure or AWS). ITSM certifications (ITIL Foundation or higher). Prior experience working for a Managed Services Provider (MSP). Join Our Team We encourage you to apply if you are a motivated and technically strong networking professional seeking a challenging and rewarding role within a supportive, growth-oriented MSP. At Back Bay Networks, we value collaboration, continuous improvement, and a commitment to delivering exceptional client experiences through reliable and secure network solutions.

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Installs OSP/ISP fiber optic and copper cabling + Performs fiber optic terminations and testing + Installs network equipment in Communication Equipment Locations + Performs rack and stack operations + Installs cable pathways, conduits, and innerduct + Conducts fiber optic testing (OTDR, light meter) + Installs structured cabling systems + Performs electrical and grounding installations with licensed electrician + Removes obsolete cabling infrastructure + Labels and documents cable installations + Follows AF Form 103, 332, 813 processes + Implements asbestos/lead paint mitigation procedures + Installs wireless access points and mounting hardware + Performs cable management and organization **REQUIRED QUALIFICATIONS** + Three (3) years of relevant experience in cabling installation + Proficiency in fiber optic installation and termination + Experience with copper cabling (Cat6/Cat6a) + Skilled in cable testing equipment operation + Knowledge of structured cabling standards (TIA/EIA) + Experience with ladder/lift operation safety + Proficient in hand and power tool use + Ability to read blueprints and diagrams + Must have an active Secret clearance **CERTIFICATIONS** + Fiber optic certification (FOA CFOT or equivalent) **PREFERRED QUALIFICATIONS** + OSP construction experience + Knowledge of MIL-STD cabling standards + BICSI certification + Confined space operations experience + Aerial/underground installation experience + Flightline operations experience **Overview** We are seeking a DS Insataller (Distribution Services Installer) to join our team supporting Base Infrastructure Modification (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Bangor, ME, Knoxville, TN, Chattanooga, TN, Pease, NH, Madison, WI, Zanesville, OH, Springfield, OH, Toledo, OH, Columbus, MS, Montgomery, AL, San Antonio, TX, Glendale, AZ, Enid, OK, Battle Creek, MI, Baltimore, MD, Rickenbacker, OH, Milwaukee, WI, Blue Ash, OH, Altus, OK, San Angelo, TX, Alamogordo, NM, Del Rio, TX, Wichita Falls, TX, Biloxi, MS + Type of environment: Onsite + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 25% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** Must be a U.S Citizen Must have an active Secret clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-ME-Bangor | US-TN-Knoxville | US-NH-Pease | US-WI-Milwaukee | US-OH-Blue Ash | US-OK-Altus | US-TX-San Angelo | US-NM-Alamogordo | US-TX-Del Rio | US-WI-Madison | US-OH-Toledo | ..._ **ID** _2026-8774_ **Category** _Information Technology_ **Type** _Regular Full-Time_

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements. We offer a generous employer 401k match and an employee stock purchase plan for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work. As a member of the Dechra Group IT team, the IT Technician will be responsible for providing technical support to include general IT related triage, helpdesk driven workloads, account management, systems monitoring. Provide tier I support for all hardware including workstations, servers, general infrastructure systems, peripherals, operating systems, and applications in accordance to company policy and established standards and procedures. The IT Technician will provide hands-on technical support of local site employees and remotely assist employees across North America including Mexico and Canada, reporting to the IT Manager and will work closely with Group IT colleagues at other sites to implement, maintain, and enhance a broad spectrum of technology solutions. Must possess the technical experience and aptitude to work on multiple levels of the technology stack (infrastructure hardware, operating systems, applications) within a wide variety of hardware/software solutions. The IT Technician will need to be able to work independently under minimal supervision, and at times during non-business hours. Key Responsibilities Ensuring that all employees, customers and stakeholders receive a first class level of service in relation to IT incidents and service requests. Providing First and Second Line support for software and hardware fault resolution. Adhere to established IT department standards and procedures as set forth by the IT Director and local IT Manager. Deployment of new hardware and software assets based on the IT department standards. Ensure regional site documentation is accurate and up to date at all times. Deployment new assets in line with the company's hardware refresh policy. Remote support using software support tools, telephone, or desk side support. Escalation of incidents to line management as required. Interaction with Incidents and requests in the helpdesk call handling system. Use existing procedures to solve routine or standard problems. Research and discover new technology solutions. Evaluate and recommends methods and tools for streamlining and improving the established IT processes. Competencies Strong Technical Aptitude Strong Customer Service Strong Problem Solving Learning Agility Flexibility Results Focused Self-Starter Work independently Behavior and Values (D) Dedication - committed to delivering excellence (E) Enjoyment - enthusiastic and results driven (C) Courage - able to take calculated risks (H) Honesty - honesty and integrity (R) Relationships - team player (A) Ambition - willing and able to go the extra mile Skills Knowledge of a broad range of technologies and their applications Experience installing, configuring and maintaining a wide variety of hardware and software Experience working in an IT role supporting local and remote users Experience with technical writing for IT procedures and network diagrams Good interpersonal skills Able to work independently and reliably in a dispersed geographic IT team with minimal supervision Able to multi-task and deliver under pressure Qualifications Prefer 5 years hands on IT experience within a mid-sized corporate environment. Prefer college degree in Information Systems AND/OR recognized current IT certifications (MCSE, CCNA, etc.). Knowledge and Experience - Essential Microsoft stack - O365, Active Directory, Group Policy, NTFS, WSUS, Server 2012- 2016, Windows 10, SCCM, Exchange 2016, Teams, InTune Hardware - Microsoft SurfacePro tablets, Lenovo desktops, HP servers, HP/Aruba switches, Cisco Meraki access points, access control systems, IP camera systems VMWare vSphere vCenter Avaya IPOffice Server Edition and SIP devices Networking (Demonstrable TCPIP knowledge, DNS, DHCP) Remote access/control solutions (TeamViewer, Cisco AnyConnect VPN) Trend Micro Antivirus Cisco ASA/Firepower and UmbrellaDNS Malware remediation HelpDesk systems Knowledge and Experience - Desirable Seasoned IT Technician with experience in both large and small environments Passion for learning new technologies Experience working within an international company Cloud based solutions experience Experience with PowerShell scripting, command line tools, event log parsing, native windows troubleshooting tools, monitoring tools Additional Details Occasional travel may be required