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Information technology manager jobs in Puerto Rico - 113 jobs

  • Data Center Manager

    Oracle 4.6company rating

    Information technology manager job in San Juan, PR

    **Data Center Manager - ACTIVE SECURITY CLEARANCE REQUIRED (Ft. Worth, TX)** Are you interested in supporting large-scale distributed infrastructure for the cloud? Oracle is aggressively investing in the Oracle Cloud to provide the broadest, most comprehensive service offerings in the industry and transforming how Enterprises view the cloud. Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service and infrastructure as a service - eliminating the data and business process fragmentation that come with cloud silos. If this is the challenge you are looking for and you meet the following requirements, we want to talk to you! **Department Description:** Oracle's Cloud Data Center Operations team is building and supporting new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. ************************************** **Position Overview:** As an Oracle Manager, you will have an opportunity to develop skills related to DC Operations and develop strategic initiatives to guide program growth and continuous improvement. You will oversee teams that will troubleshoot and solve the most complex infrastructure issues at a broad scope to include hardware, software, and overarching data center deployments and solutions. You will create maintain and improve processes and documentation on technologies you support, understand all aspects of the equipment you support, know how to innovate, and make decisions on your own, take direction and feedback when it is given, pay attention to all details involved. As well, contribute to establishing annual KPIs and goals for the staff and managing the employee lifecycle against that. **Responsibilities:** Act tactically and think strategically to build a program. This is a unique opportunity to embrace the ability to craft something in your own image. At OCI we are committed to building a better product, and with that challenging the status quo. The OCI Manager will be expected to question current process in the quest of bringing a better product to our end users. This will include developing standardization, innovate to simplify, increase efficiency while driving down cost. Ensure that contractors and vendors are delivering quality services and that all SLAs are being met. Execute large scale projects and embracing change. A successful Manager will develop streamlined reporting to track KPIs and manage performance against those, showing year over year growth and improvement. This will include effective incident management strategies to oversee problem ticket queues and building an organization of trust and collaboration not only within their own team but with partner teams as well. **Qualifications:** Must demonstrate strong foundational knowledge of most of following areas + Active TS/SCI security clearance + Systems administration (Linux and/or Windows Servers) + Strong troubleshooting skills + Understanding of Networking (DNS, TCP/IP) + Understanding of scripting (Java, Perl, Ruby, C#, and/or PHP) + Demonstrated examples of process improvement execution + Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems + Excellent oral and written communication skill + Ability to take direction, understand SOPs/ MOPs, and escalate appropriately + Open to provide after-hours support as needed + Experience supporting large, Enterprise customers in an Operations environment **Candidate Profile:** Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling) + Bachelor's degree or equivalent work experience preferred. + 6-10 years relevant experience in a Support / Operations role preferred. + 2+ year relevant experience in lead or management roles IT Hardware Concepts: + RAID + SAN + x86 Architecture + SCSI + Linux/Unix Administration: + Boot Process + GRUB/LILO + File Systems + Network device and protocol configuration + Directory Structure + Performance Management/Troubleshooting + Base Operating System Install + Some experience with Perl, Python, Bash or Java + Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs + Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment). + Networking Protocols (OSI Model) + Copper/Fiber Optic Testing/Cabling Standards + Project management, organization and problem-solving skills with a drive for results. + Strong troubleshooting and performance tuning skills. + The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations. **Top 3 skill sets / technologies in the ideal candidate:** 1. Management/Leadership 2. Continuous improvement methodologies 3. Project Management Employment for all candidates is contingent upon pass a background check. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender Work with a world class team to develop, implement, and support cutting edge Oracle technology. Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents, and manages scope, expectations, implementation approach, deliverables, and acceptance testing criteria. Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership skills. Detailed knowledge of several applications within a business area needed. BA/BS degree and relevant experience. Career Level - M2 **Responsibilities** Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $80,000 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - M2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $80k-199.5k yearly 50d ago
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  • Senior IT Product Manager - Information Marketplace & Data Governance Platform

    Humana 4.8company rating

    Information technology manager job in San Juan, PR

    **Become a part of our caring community and help us put health first** The Senior IT Product Manager - Information Marketplace & Data Governance is responsible for the strategic vision, roadmap, and execution of the Information Marketplace and its ecosystem of integrated enterprise capabilities. This role owns the end-to-end product lifecycle for the Information Marketplace as well as integrations with its supporting capabilities, data discovery, data quality and observability, metadata management, data cataloging, semantic enablement, and governed data usage processes such as the Protected Information Review Council (PIRC). The Information Marketplace serves as the front door and starting off point for finding and understanding Humana's data. It serves a large role in day-to-day data usage and management processes and that role will continue to expand and evolve. The Senior IT Product Manager partners closely with data governance leadership, architecture, engineering, security, compliance, and business stakeholders to ensure these capabilities operate as a cohesive, scalable product that enables trusted data use, risk reduction, and business value realization. They will create, prioritize and manage product backlogs with a focus on iteration and scalability. They will directly influence department strategy and make decisions on moderately complex to complex issues regarding technical and non-technical approaches for project components. Work will be performed without direction and considerable latitude will need to be exercised in determining objectives and approaches. Detailed Responsibilities **Product Strategy & Vision** + Define and own the long-term product vision and roadmap for the Information Marketplace and its integration to supporting capabilities and processes. + Translate enterprise data governance, compliance, and analytics strategies into actionable product capabilities and prioritized initiatives. + Act as the product authority for how data discovery, quality, observability, metadata management, and semantic layers work together as a unified experience. **Information Marketplace Ownership** + Own the Information Marketplace as a core enterprise product, including user experience, adoption, scalability, and extensibility. + Ensure the Marketplace enables intuitive discovery of curated and un-curated data assets. + Drive continuous improvement of Marketplace capabilities based on usage analytics, stakeholder feedback, and emerging governance trends. **Platform Integrations & Ecosystem Management** + Lead integration strategy and execution across platforms supporting: + Data quality and observability + Data cataloging and metadata management + Data lineage and impact analysis + Semantic layers and business term enablement + Workflow and approval processes (e.g., PIRC) + Partner with architecture and engineering teams to ensure integrations are scalable, secure, resilient, and aligned with enterprise standards. + Manage dependencies across internal platforms, vendor tools, and custom-built solutions. **Stakeholder Engagement & Leadership** + Serve as the primary product interface between data governance leadership and stakeholders. + Facilitate prioritization decisions. + Communicate product strategy, roadmap progress, and outcomes to executive and senior leadership audiences. **Delivery & Execution** + Own and manage the product backlog, ensuring clear articulation of epics, features, and acceptance criteria. + Partner with agile delivery teams to ensure timely, high-quality execution of product initiatives. + Define and track success metrics related to adoption, data trust, operational efficiency, and risk reduction. **Use your skills to make an impact** **Required Qualifications** + 8+ years of experience in product management, technology product ownership, or platform leadership roles. + Proven experience managing complex, enterprise-scale platforms with multiple integrations and stakeholders. + Demonstrated success owning products across the full lifecycle, from strategy and vision through delivery and adoption. + Ability to work effectively with architects and engineers on integration patterns, APIs, metadata flows, and platform interoperability. + Experience operating in hybrid or multi-platform environments, including vendor tools and custom-built solutions. + Exceptional stakeholder management skills, with the ability to influence without direct authority. **Preferred Qualifications** + Strong understanding of data governance concepts, including metadata management, data quality, data lineage, and data stewardship. + Experience with data discovery, data cataloging, or information marketplace-style platforms. + Familiarity with compliance-driven data usage processes (e.g., privacy reviews, data access approvals, risk assessments). + Strong understanding of how semantic layers, business glossaries, and metadata drive analytics and AI enablement. + Strong executive communication skills, including the ability to translate complex technical concepts into business outcomes. + Experience supporting regulated industries (e.g., healthcare, financial services, insurance). + Exposure to data observability platforms, data quality automation, or AI-enabled governance capabilities. + Experience operationalizing governance processes through workflow tools or custom platforms. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 03-26-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $104k-143k yearly 15d ago
  • Manager - IT Audit

    Western Digital 4.4company rating

    Information technology manager job in San Juan, PR

    ** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6+ years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
    $79k-95k yearly est. 7d ago
  • Director, General & Administrative IT

    Cengage Group 4.8company rating

    Information technology manager job in San Juan, PR

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** The Director of G&A IT is responsible for leading enterprise technology solutions that support critical business operations across Cengage Group's General & Administrative functions. This role manages diverse technology platforms including Product Information Management/Product Data Management systems, legacy and current ERP integrations, EDI, HR systems, and B2B e-commerce operations while ensuring seamless integration with enterprise platforms like SAP, CRM and other business-critical applications. **What you'll do here:** **Platform & Systems Management** + Oversee Product Information Management (PIM), Product Data Management (PDM), JD Edwards (E1), HR systems, EDI platforms, and related business applications + Drive platform modernization initiatives and maintain technology roadmaps for assigned systems + Develop and implement technical debt reduction strategies and architecture roadmaps focused on simplification and cost optimization + Lead legacy system retirement and application rationalization initiatives to reduce complexity and operating costs + Manage vendor relationships and evaluate new technology solutions to meet evolving business needs + Ensure system reliability, performance, and security across all managed platforms **Program & Project Delivery** + Deliver critical business initiatives on time and within scope, particularly those supporting company-wide transformation programs + Partner with multi-functional teams on large-scale implementations (ERP, CRM, etc.) to ensure successful integration + Manage Agile delivery processes and continuously refine development practices + Proactively identify problems and opportunities, taking action without requiring direction + Balance multiple projects across disparate systems while maintaining strategic focus **Stakeholder Management & Collaboration** + Build and maintain strong relationships with business leaders across the organization + Work closely with Product Management, Legal, HR, Finance, and Go-to-Market teams + Communicate technical concepts effectively to both technical and non-technical audiences + Work to manage external vendors & outsource/offshore relationships + Partner with business stakeholders to set priorities and manage expectations + Act as a trusted advisor to internal customers, resolving issues and bridging gaps **Team Leadership** + Lead, mentor, and develop software engineering and technical teams + Provide clear direction on priorities and empower teams to execute effectively + Foster strong working relationships between technology teams and business process owners + Cultivate a culture of continuous improvement and innovation + Support team members' professional growth and career development **Skills you will need here:** **Required Experience** + 10+ years of progressive IT leadership experience, with a strong track record managing enterprise business applications (ERP, PIM/PDM, HR systems, e-commerce platforms) + Proven success leading large-scale, multi-year system implementations and complex integrations in fast-paced, transformation-driven environments + Deep understanding of enterprise systems, integration architectures, Agile/SDLC methodologies, and modern software development practices + Experience with data management, EDI standards, e-commerce technologies, vendor management, and technology solution evaluation + Demonstrated ability to lead and scale technical teams, delegate effectively, and deliver results through others + Strategic, proactive problem-solver who remains calm under pressure and can balance tactical execution with long-term objectives + Strong communicator with the ability to translate technical complexity into business value and build trusted relationships across all organizational levels. **What Success Looks Like:** + Consistent delivery of initiatives against goals and timelines + Strong partner satisfaction and productive working relationships across functional teams + Proactive identification and resolution of issues before they advance + Effective management of scope and resources to prevent scope creep + Measurable reduction in technical debt and operating costs through strategic simplification + Team engagement, development, and retention + Modernization of platforms to support future business needs **Additional Information:** This role requires a pragmatic, people-focused approach to technology leadership. The ideal candidate views problems through both technical and human lenses, understanding that successful IT delivery depends on strong relationships, clear communication, and the ability to navigate organizational complexity. The position offers opportunity for growth into adjacent business areas and expanded leadership responsibility. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 25% Annual: Individual Target $138,000.00 - $180,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $138k-180k yearly 9d ago
  • Prin IT Technologist

    Medtronic 4.7company rating

    Information technology manager job in Juncos, PR

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the LifeThis position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. As a Technologist within MES Operations, you will serve as a key technical resource responsible for supporting, maintaining, and improving Manufacturing Execution Systems (MES) to ensure reliable and compliant operations. You will collaborate closely with cross-functional teams including Manufacturing, Quality, IT, and Engineering to support the deployment of digital solutions, troubleshoot system issues, and drive continuous improvement initiatives. The Technologist is expected to demonstrate strong problem-solving skills, a foundational understanding of regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP), and the ability to operate effectively in a fast-paced production setting. You will play an essential role in ensuring system integrity, data accuracy, and adherence to validated processes. The position will work closely with the automation engineering group in the integration of the Auto Line to the IT systems. Develops, tests and validates software integration components for the automation processes with the manufacturing execution systems. Troubleshoot data flow problems and integration to PLC's communication. Develop custom reports of process and quality data related to the manufacturing processes. Full On-site position Responsibilities may include the following and other duties may be assigned. Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes. Ability to document detailed technical system specifications based on business system requirements. Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities. Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage. May document testing and maintenance of system updates, modifications, and configurations. May act as a liaison with key technology vendor technologists or other business functions. Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required. Test the quality of a product and its ability to perform a task or solve a problems. Design technology that allows for the optimal user experience and broad accessibility. Responsible for evaluating and designing, developing or modifying programs. Analyze existing programs and interfaces to formulate logic for new systems. Develop system design documentation, perform coding, and test/debug programs. Prepare and obtain approval of system and programming documentation. Recommend changes in development, maintenance, and system standards. Correct program errors and compile documentation for program support. Must Have: Minimum Requirements Bachelor Degree Requires minimum of 7+ years of experience, or advanced degree with a minimum of 5 years of experience or 12+ years of experience with a high school diploma or equivalent. Requires mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience. NICE TO HAVE (Preferred Qualifications) Strongly Preferred: Experience supporting Manufacturing Execution Systems (MES) Experience developing software in Object Oriented Programming such as C+, NET, etc. Experience developing PowerBI and Pentaho reports. Experience in software validation using MSCM (or similar methodology) Strong communication skills, including communication with employees, clients, upper management, and vendors Strong results orientation (driving to deadlines, financial targets, project goals, etc.) Lean Sigma/Six Sigma - DMAIC Methodology Ability to work collaboratively and partner with employees, leaders, clients, and vendors Ability to manage multiple priorities simultaneously Strong decision-making skills Ability to work independently and across sites Excellent presentation skills including the ability to translate highly technical information into business terminology Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $72k-106k yearly est. Auto-Apply 4d ago
  • Manager Software/Information Platform

    Cardinal Health 4.4company rating

    Information technology manager job in San Juan, PR

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. We're seeking a strategic leader to manage our enterprise analytics platforms, including SAP BusinessObjects, Tableau, Alteryx, Looker, and SAS. This role ensures platform reliability, security, and alignment with business goals while driving Cardinal Health's data-driven culture. You'll collaborate with stakeholders, data engineering, and IT leadership to deliver scalable, actionable solutions. **Responsibilities** + Lead and manage enterprise analytics platforms (BOBJ, Tableau, Alteryx, Looker, SAS), ensuring reliability, scalability, and performance. + Define and execute platform strategy to align with company goals and expand self‑service analytics adoption. + Mentor and develop engineers, fostering best practices in platform administration, automation, and governance. + Collaborate with business and analytics teams to deliver impactful solutions and enable effective use of platforms. + Oversee license management, provisioning, and Active Directory integrations to ensure accuracy and efficiency. + Ensure compliance and security by implementing role‑based access controls and adhering to enterprise standards. + Partner with vendors and internal stakeholders to maximize value from platform investments and support entitlements. + Drive innovation by identifying new use cases, capturing business value, and shaping the 12-24-month roadmap **Qualifications** + 8-12 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred **What is expected of you and others at this level** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **Anticipated salary range:** $123,400 - $193,930 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/26/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $123.4k-193.9k yearly 51d ago
  • Manager, Medical Data Analytics

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Information technology manager job in San Juan, PR

    The Manager, Data Analytics is an important role within the Medical Excellence & Operations team within Global Medical Affairs. This role will serve as the data and analytics lead supporting operational excellence across the Global Medical Affairs organization. This role is responsible for collecting, analyzing, and translating data into actionable insights that inform medical strategy, field engagement, performance measurement and medical strategy. The Manager, Data Analytics will work closely with both Field Medical and Headquarters teams to understand business needs and system requirements, support development of analytical solutions and other projects to drive key business processes and decisions for the Medical Affairs function. This role reports into the Business Solutions & Analytics Lead who reports into the Executive Director, Medical Excellence and Operations. **** **Key Responsibilities:** **Data Collection, Management and Governance** + Identify, collect, integrate and clean data from multiple sources (e.g.,field medical engagement data, MSL CRM, publications, congresses, medical inquiries). + Ensure accuracy, integrity, and compliance of data within medical systems (e.g., Veeva CRM, publication databases, analytics platforms). + Collaborate with IT and Data Governance to automate data pipelines and improve data availability. + Organize data into optimal data structures flexible to cross-functional and cross-process data needs. + Support audit-readiness and maintain documentation of data definitions, sources, and analytical methods. **Medical Insights and** **Stakeholder Analytics** + Generate actionable insights from data repository to inform medical strategy, therapeutic focus areas, and medical evidence-generation priorities. + Evaluate key Medical activities (e.g., MSL engagement effectiveness, scientific exchange, publications) and identify key patterns and opportunities for improvement. + Engage with the External Engagement & Field Excellence team to segment and profile key opinion leaders (KOLs) and other external experts using data-driven methodologies. + Partner with global and regional medical teams to optimize field resource deployment and outreach strategies. **Medical Operations and Performance Management** + Collaborate with other Medical Excellence & Operations colleagues to define and track core metrics for key activities (e.g., medical plans, publications, advisory boards, congresses). + Align with Medical Leadership and implement key performance and/or activity indicators and metrics for business-critical decisions. + Design standardized KPI frameworks and ensure consistency across regions and therapeutic medical business units. + Prepare recurring performance dashboards and insights summaries for senior leadership to inform tactical and strategic decision-making. **Insights Reporting and Communication** + Develop interactive dashboardsand reports to communicate trends, engagement metrics, and key field insights to leadership and cross-functional stakeholders. + Collaborate with Field Excellence team to train all relevant stakeholders on the use and functionality of dashboards, applications, or other tools. **Continuous Improvement and Process Optimization** + Identify inefficiencies in data workflows, reporting, processes and propose or drive automation, streamlining data refreshes and reducing manual effort as needed. + Optimize how dashboards and tools are structured and consider innovative solutions to analytics and internal reporting. + Recommend or pilot new technologies / tools (e.g. data visualization, NLP, GenAI) to improve speed, insight depth, or usability. + Contribute to innovation initiatives in automation, data visualization, and predictive analytics within Medical Affairs. + Consider technology and AI to support workflow improvement. **Cross-Functional Collaboration and Communication** + Collaborate cross-functionally with several stakeholders (e.g., Medical Operations, Field Medical, Clinical, HEOR, Commercial Analytics, IT teams)to: + Align on methodologies and share insights + Establish scalable analytics processes + Develop dashboards and KPIs + Ensure data quality and compliance across systems and sources + Present findings to technical and non-technical audiences across levels through clear, tailored, data-driven storytelling **Qualifications** **Education and Experience:** + Bachelor's degree (Data Science, Statistics, Life Sciences, Health Informatics, or related field required); master's, or equivalent is a plus. + Minimum 5 years of experience in data and analytics roles, with at least 3 years in pharma or biotech roles (Medical Affairs, Clinical, or HEOR functions ideally). + Expertise with analytical and visualization tools (e.g., Power BI, Tableau, Python, SQL). + Proven experience managing large, multi-source datasets and expertise developing dashboards or KPIs that drive strategic decisions. + Familiarity with Medical Affairs systems (e.g., Veeva CRM, publication management, CLM platforms) and compliance principles. + Demonstrated ability to work cross-functionally with multiple stakeholders. **Skills and Competencies:** + Exceptional analytical and quantitative problem-solving skills with proven track record of organizational impact. + Strong understanding of different data environments (e.g., medical, clinical, scientific, economic). + Strong technical fluency in data analytics with deep understanding of medical affairs objectives and scientific communication. + Strong knowledge of traditional data warehousing, data structures, and tools. + Strong analytical and quantitative problem-solving skills, with demonstrated ability to self-lead discoveries of new technologies and delivery of innovative solutions. + Ability to synthesize complex data into actionable business and scientific insights, with attention to detail and commitment to data accuracy and compliance. + Demonstrated strong communication and presentation skills, persuasiveness, and ability to communicate complex datasets and analytical methods to all business leaders within the organization. + Excellent project management and organizational skills, with proven estimation and delivery of projects on-time. + Ability to work effectively in a cross-functional team with stakeholders across levels **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $117,027.00 - Maximum $175,030.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $117k yearly 45d ago
  • Sr IT Technologist

    Weil Group 3.4company rating

    Information technology manager job in San Juan, PR

    This role will require that you are also willing and able to travel outside Puerto Rico if required to support projects, initiatives, or team collaboration. Travel frequency within Puerto Rico may vary depending on operational needs. You should be prepared for daily travel between different Client sites across the island. In your role, you may work from one the following Client sites, but can be different per day / week / month depending on need: Villalba, Puerto Rico Guyanabo, Puerto Rico Juncos, Purerto Rico Ponce, Puerto Rico Hummacao, Puerto Rico This position will deliver advanced hands-on support for infrastructure services and deployments across office, manufacturing, distribution, admin and lab environments. Acts as an expert “hands and feet” resource and ensures infrastructure stability and uptime. Collaborate with others in local and global IT groups in overlapping technologies and provide after-hours support as needed. Traveling to other Client sites as required. If you have a passion to work with various teams globally to get things done in a dynamic environment and cutting-edge technologies involving infrastructure services and technologies, then this is a job for you! Responsibilities may include the following and other duties may be assigned: Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes. Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards. Evaluates the interface between hardware and software, operational requirements, and characteristics of the overall system. Establishes, documents system design, parameters, and formats, ensures hardware and software systems functionality, performance, and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities. Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage. May document testing and maintenance of system updates, modifications, and configurations. May act as a liaison and point of contact with key technology vendor technologists or other business functions. Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users. Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required. Gather and prioritize integration requirements. Test the quality of a product and its ability to perform a task or solve a problems. Perform basic maintenance and performance optimization procedures in each of the primary operating systems. Technology: Using computational thinking to define technological solutions to real life problems. Design technology that allows for the optimal user experience and broad accessibility. Ability to document detailed technical system specifications based on business system requirements. Serve as a trusted advisor to stakeholders, ensuring needs are heard and addressed promptly, and escalate as appropriate Provide onsite support for troubleshooting, diagnostics, escalation, and maintenance of infrastructure, ensuring uninterrupted IT operations. Coordinate with vendors for quotations, procurement, and delivery of goods and services; assess and prioritize site-specific or regional demands. Lead IT efforts for local projects from inception to completion, including evaluating vendor use versus internal resources. Educate on infrastructure services and capabilities, assist in driving technology adoption, and optimize I&O solutions for efficiency and effectiveness. Provide level 2.5-3 networking support for routers, switches, Wireless APs, and firewalls. Possess strong understanding of standard offerings for network, compute, storage, backup and client to assist team in developing solutions and resolving issues. Be a leadership presence within the team to offer guidance and direction utilizing advanced knowledge of networking, server, backup and other infrastructure activities to virtual global team. Act as a trusted advisor, sharing your advanced knowledge of networking, servers, storage, backup, and other infrastructure activities to support team growth, ensure best practices, and drive successful project outcomes. Encourage knowledge sharing, collaboration, and professional development across the team. May work with AV teams to understand and offer hands on troubleshooting for video conferencing and large meeting room audio visual equipment. May lead site-specific or multi-site projects that will drive overall operational efficiencies of the group, including planning, resource allocation and the ability to intersect Provide guidance related to infrastructure initiatives and act as hands and feet in cooperation with vendor partners. Assist with installation and maintenance of physical infrastructure assets at assigned locations. Create work instructions, standard operating procedures and other documentation for effective delegation of activities across groups and resources Utilize various types of equipment to test, troubleshoot, and identify network problems. Responsible for onsite logistics of infrastructure assets at assigned sites Utilize standards for infrastructure deployments to oversee activities of onsite vendors Maintain existing site infrastructure operations metrics through timely completion of tickets Monitor, track, and report on key infrastructure and operational metrics, providing clear and actionable insights to management and stakeholders. Ensure that performance data, ticket resolution, and project progress are accurately captured, analyzed, and communicated to drive informed decisions and continuous improvement. Expert in troubleshooting complex Level 2-3 issues across global locations. Provides proactive monitoring and performance tuning for end-user devices. May lead device rollouts, migrations, and refreshes. Assists in coordinating IT support for site expansions and infrastructure projects. Conduct device configuration, deployment, and hardware lifecycle management (installations, decommissions). Troubleshoot network and infrastructure issues, perform root cause analysis, and guide resolution with Tier 3+ teams; support patching, segmentation rollouts, and security policies. Collaborate with architects and engineering teams to implement design changes, provide site coverage for infrastructure projects and major incidents, and participate in on-call rotation for health checks and assessments. And the flexibility to work evenings or weekends when critical support is needed. Collaborate with cross-functional teams within IT and Managed Services Providers to deliver IT services to local and regional businesses. Manage and coordinate local I&O delivery and implementation of site infrastructure. Provide onsite support for troubleshooting, diagnostics, escalation and maintenance of local and regional infrastructure, ensuring uninterrupted IT operations. Assess and prioritize site-specific or regional demands. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, hubs, bridges, gateways, etc. Provides operational support for the organization's Local Area Networks (LANs); Wide Area Networks (WANs); and Metro Area Networks (MANs). Monitors LAN, WAN, and MAN performance, maintains security to ensure procedures are implemented and enforced, and troubleshoots problems. Contributes to the completion of project milestones. Adjusts or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area. Communication and Influence: Ability to clearly communicate complex technical information to non-technical audiences, including management and business stakeholders, ensuring understanding and informed decision-making. External interactions are may be more complex for problem-solving and resolving issues Contacts others to share information, status, needs and issues to inform, gain input, and support decision-making. MUST HAVE (Minimum Qualifications) Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. 4+ years of experience with a high school diploma or equivalent. 3+ years of hands-on experience in configuring, deploying, managing and supporting networks, servers, storage and backup solutions. Strong communication skills to effectively collaborate with cross-functional teams and stakeholders. Experience with Cisco, Juniper or Dell products Reliable transportation or ability to rent a vehicle Ability to lift up to 50 lbs. NICE TO HAVE (Preferred Qualifications) Previous Client experience CCNA certification or equivalent. Knowledge of cloud and on-premise data center services. Experience in managing UPS, power supply and cabling. Experience in leading or coordinating IT projects. Experience with virtualization technologies such as VMware vSphere. Understanding of cybersecurity concepts. Experience with audio/visual and unified communications. Soft-skills: Infrastructure Deployment Vendor Management Leadership / Mentorship KPI / Metrics / Reporting Core Soft Skill: English Written and Spoken: Proficiency in English, both written and spoken. *Weil Group is proud to be an Equal Employment Opportunity Employer.*
    $63k-74k yearly est. 16d ago
  • IT Project Manager III (Infrastructure / SAP Migration)

    Eliassen Group 4.7company rating

    Information technology manager job in San Juan, PR

    **Anywhere** **Type:** Contract **Category:** Program/Project Management **Industry:** Life Sciences **Workplace Type:** Remote **Reference ID:** JN -012026-104883 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** _Remote_ Fortune 10 sized pharmaceuticals organization _Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ _Rate: $65 - $75 / hr. w2_ **Responsibilities:** **Program & Workstream Leadership** + Manage **1-3 workstreams** across IT, business, and external consulting teams. + Ensure alignment across infrastructure, networking, firewall, Basis, and business transformation teams. + Create and maintain detailed project plans, timelines, milestones, and deliverables. + Monitor program‑level KPIs and ensure all milestones are met. **Strategic Alignment & Decision Support** + Align migration strategy with business objectives and organizational priorities. + Translate complex technical concepts into actionable plans for stakeholders. + Make informed decisions balancing technical feasibility and business needs. + Establish governance frameworks for decision‑making and reporting. **Risk, Issue & Dependency Management** + Identify, assess, and mitigate risks specific to S/4HANA migration. + Proactively address roadblocks and technical challenges. + Drive resolution of conflicts between technical and business teams. **Stakeholder & Executive Engagement** + Build strong relationships with executive sponsors, SAP representatives, and external consultants. + Manage expectations of diverse stakeholders across IT, business, and vendor teams. + Deliver clear, concise status reports and executive‑level updates. **Budget & Resource Management** + Manage multi‑million‑dollar program budgets and resource allocations. + Monitor resource utilization and ensure workstream costs remain within budget. + Coordinate with distributed teams across multiple time zones. **Technical & Process Expertise** + Leverage strong understanding of infrastructure, networking, server setup, and database administration. + Apply Agile and Waterfall methodologies depending on workstream needs. + Conduct system and business data analysis for migration readiness assessments. + Ensure compliance with industry standards and regulations (GDPR, SOX, etc.). **Vendor & Partner Management** + Manage interactions with SAP and external consulting partners. + Oversee third‑party vendors supporting integrations, hosting, or custom development. **Post‑Migration Support & Optimization** + Plan for post‑go‑live support, stabilization, and optimization. + Establish support mechanisms for the stabilization period. + Monitor system performance and recommend improvements after go‑live. **Experience Requirements:** + Strong background in technical infrastructure and networking (mandatory). + Experience managing large‑scale enterprise programs with multiple workstreams. + Prior experience with SAP S/4HANA migration strongly preferred. + Expertise in executive reporting, stakeholder communication, and cross‑functional coordination. + Experience managing multi‑million‑dollar budgets and distributed teams. + Proficiency with: + MS Project + JIRA + Smartsheet + Clarity (nice to have) + Experience leading both Agile and Waterfall projects. + Ability to facilitate Scrum ceremonies and traditional PMO processes. + Strong budget experience including the creation and cost control **Education Requirements:** + Bachelors Degree required **_Recruitment Transparency Notice_** **_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._** _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
    $65-75 hourly 22d ago
  • Sr. IT Consultant- Infrastructure & Cloud

    Truenorth Corporation 4.5company rating

    Information technology manager job in Puerto Rico

    We are a management consulting firm with strong software and technology divisions. Business acumen leads the way. Project Management provides the day-to-day discipline. Software builds the solution. The bedrock of Technology sustains our client's business models. Job Summary Be responsible for the analysis, design, implementation and management of variety of network infrastructure projects. Supervise Specialists and other Consultants involved in the project. Provide decision makers with accurate project status information along with technical recommendations. Identify, analyze and resolve technical issues of greater degree of difficulty. Collect customers business and technical needs. Responsibilities and Duties • Provide IT infrastructure support to clients across on-premises, hybrid, and cloud environments. • Analysis, design, and implementation of virtualization, network, security, and cloud infrastructure projects. • Design, deploy, and support VMware environments including vSphere, VMware Cloud Foundation (VCF), NSX, and vSAN. • Implement and support cloud solutions in AWS and Microsoft Azure, including networking, compute, storage, and security components. • Deploy, configure, and manage Veeam Backup & Replication, including backup, recovery, replication, and disaster recovery solutions. • Implement, configure, and support FortiGate firewalls, including security policies, VPNs, routing, and high availability. • Investigation, analysis, and documentation of IT processes, forms, policies, procedures, equipment configurations, and network designs. • Evaluate technology products and provide technical recommendations aligned with client needs. • Provide advanced support to remote Consultants and Specialists. • Assist in the development of technical proposals and solution recommendations presented to clients. • Keep team members well informed by maintaining a clear vision and path toward defined objectives. ______________ Qualifications and Skills • Must have experience with VMware virtualization technologies (VCF, vSphere, NSX, vSAN). • Must have experience with cloud platforms, preferably AWS and Microsoft Azure. • Must have hands-on experience with Veeam Backup & Replication in enterprise environments. • Must have experience with FortiGate firewalls and network security concepts. • Must possess excellent teamwork abilities; be able to consistently make intelligent decisions; possess good judgment, initiative, and a positive attitude. • Solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity. • Must speak English and Spanish fluently. • Ability to maintain knowledge of standard concepts, best practices, and procedures within IT infrastructure and cloud technologies. • Ability to communicate technical terminology to the user community in a way they can relate to and understand.
    $80k-98k yearly est. Auto-Apply 43d ago
  • IT Security Program Manager

    Castro & Company 4.0company rating

    Information technology manager job in San Juan, PR

    IT Security Program Manager We are seeking a highly motivated and detail-oriented IT Security Program Manager to lead the organization's compliance and cybersecurity initiatives, ensuring alignment with CMMC and NIST standards. This role requires a strategic leader with hands-on capability to drive compliance programs, manage remediation efforts, and collaborate across diverse business units. The IT Security Program Manager will play a critical role in maintaining and enhancing our cybersecurity posture, ensuring that all processes, systems, and personnel meet the rigorous security program requirements. Key Responsibilities: Develop, implement, and oversee the organization's IT security compliance program. Lead and execute efforts to achieve and maintain compliance with NIST 800-53 and NIST 800-171 standards. Hands-on execution for CMMC readiness activities, including policy updates, control assessments, and remediation efforts. Collaborate and engage actively with cross-functional teams to secure buy-in and ensure program success. Own and deliver project timelines, deliverables, and reporting for compliance initiatives. Utilize GRC platforms for control tracking, risk management, and reporting. Conduct IT control assessments and ensure audit readiness. Support IT operations in a Windows environment and GCC-High configuration. Provide training and guidance to employees on security program requirements and best practices. Work with external auditors to facilitate assessments and certifications. Must Have Requirements: Minimum 7 years leading compliance programs in IT security. Proven ability to manage complex projects with exceptional organizational skills. Demonstrated experience performing tasks across the compliance program. Extensive experience collaborating with diverse business units and securing executive buy-in. Demonstrated success in achieving compliance program strategy for an organization. Extensive experience evaluating IT controls against NIST 800-53 and/or NIST 800-171 frameworks. Security Clearance: Must be able to pass a basic government suitability check (US Citizenship required). Preferred Requirements: CISSP and/or CISA certifications (or related certification) Experience with IT operations and administration in Windows environments. Experience with Microsoft GCC-High environments. Proficiency in GRC platforms for compliance management. Experience leading, tracking, and reporting on remediation efforts. Familiarity with DFARS and ITAR regulations and how they apply to CUI handling. Experience developing and overseeing CUI programs to ensure compliance with federal regulations. Knowledge of NIST Risk Management Framework (RMF), DCSA Assessment and Authorization Process Manual (DAAPM), National Industrial Security Program Operating Manual (NISPOM), and NISP Enterprise Mission Assurance Support Service (eMASS). What's in it for You This role offers the opportunity to lead and shape the cybersecurity and compliance foundation of a federal-focused firm. You will work alongside experienced professionals, influence enterprise-wide security strategy, and play a key role in supporting the firm's mission-critical work with government clients. Castro Puerto Rico is a Professional Services Center headquartered in San Juan, Puerto Rico, delivering advisory, accounting, and audit support services to Federal Government clients. We are dedicated to assisting our clients to accomplish their strategic goals while providing our people with a diverse and inclusive environment to thrive and succeed. Castro Puerto Rico is an Equal Opportunity Employer and considers all qualified applicants without regard to color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, and any other classification protected by law.
    $92k-109k yearly est. 14d ago
  • IT Information Security Manager

    Island Finance 3.9company rating

    Information technology manager job in San Juan, PR

    Company: Island Finance With over 66 years of service, Island Finance LLC is the largest financial institution in Puerto Rico. It serves over 70,000 clients, with consumer loans and a variety of financial products and services. Also, it has a comprehensive distribution network with 46 branches, a call center, and an advanced Internet banking service available through ********************** Island Finance is not only a Financial Company committed to the future of Puerto Rico, but also works every day to offer the highest quality of service and is the one who has reached out to thousands of clients when they have needed it most, in addition to maintaining a positive and dynamic work environment with a team committed to offering the best. We are the Financial Company of the 21st century, with over five decades helping you realize your dreams. Because there is one thing that does not change and that is that sixty-five years later we are here... We deeply appreciate your support and reaffirm our commitment. That's why with us... ¡¡Yes, you can!! General Job Summary Accountable for defining, executing, and maturing the institution's enterprise cybersecurity program, protecting the confidentiality, integrity, and availability of information and critical services. Leads governance, risk, and compliance (GRC), cloud security (OCI/AWS), security operations (SIEM/EDR/DLP), identity and access management (IAM/PAM), incident response, and business continuity-ensuring financial‑sector regulatory compliance and safeguarding sensitive client and investor data. Essential functions: People, Strategy, Governance, and Risk (GRC) Manage the Information Security Unit, through defining the strategy, the team roles, responsibilities, development, performance objectives, and metrics for high-level execution. Define the cybersecurity strategy and roadmap based on NIST CSF / ISO 27001 / COBIT, with KPIs/OKRs, budget, and executive metrics. Establish and maintain policies, standards, and procedures (access, encryption, data classification/retention, secure SDLC, third parties, DR/BCP). Drive integrated risk management: risk register, periodic assessments, risk appetite, treatment plans, and reporting to Risk Committee/Executive leadership. Regulatory Compliance and Privacy - Financial Sector Ensure compliance with GLBA, FFIEC, PCI DSS, SOX‑ITGC, ISO 27001, OCIF/FDIC guidelines, and privacy frameworks (GDPR/CCPA, as applicable). Coordinate internal/external audits and regulatory exams; remediate findings and evidence controls, documentation, and metrics. Govern third parties and critical vendors (TPRM): due diligence, security/SLA clauses, SOC 1/2 reviews, escalations, and continuity. Security Architecture and Operations Design and implement Zero Trust architectures, segmentation, SASE/CASB, WAF, encryption in transit and at rest, KMS/HSM, and centralized telemetry. Govern the security stack (e.g., SIEM, EDR, DLP, EPP, Microsoft Defender, Fortinet, email security, MDM) and automation (SOAR) to reduce MTTR. Lead vulnerability and patch management (e.g., Qualys): continuous scanning, risk‑based prioritization (CVSS/EPSS), remediation SLAs, and validation. Coordinate penetration tests/Red Team and hardening aligned to CIS/NIST benchmarks. Cloud Security (OCI / AWS) Design and operate security in OCI and AWS: CSPM, cloud IAM, secure networks (VPC/VNet), container security, secrets/keys, logging, and alerting. Ensure VPN/SD‑WAN connectivity and edge controls, with event logging and detections centralized in the SIEM. Identity and Access (IAM/PAM) Govern SSO, MFA, RBAC/ABAC, the joiner‑mover‑leaver lifecycle, access reviews, and PAM (privileged accounts), integrating AD/Azure AD and cloud directories. Enforce segregation of duties (SoD) and least privilege across all critical systems. Incident Response, Continuity, and Resilience Maintain the IRP (Incident Response Plan) with playbooks and SOC runbooks; coordinate with Legal/Communications and regulatory notification as required. Lead digital forensics, root‑cause analysis, and lessons learned with improvement plans. Co‑lead BCP/DR with Technology and Operations: BIA, RTO/RPO, and periodic multi‑site/multi‑region exercises (on‑prem/cloud). Other important duties and responsibilities of the position Business Continuity Vendor & Cost Management Documentation & Continuous Improvement (BAU) Leadership, Team, and Vendors Requirements Bachelor's degree in engineering (Computer/Telecommunications/Electrical) or Computer Science, or equivalent experience. 7-10+ years in cybersecurity/GRC/architecture, with 3+ years leading security or SOC teams. Experience in financial services and regulated environments; direct interaction with auditors and regulators. Implementation of NIST CSF/ISO 27001, PCI DSS, and cloud‑security practices (OCI/AWS). Comprehensive and balanced knowledge base that spans technical expertise, business acumen, and leadership skills to manage the organization's strategic security posture effectively. Bilingual (Spanish and English). Customer-focused and service-oriented. Strong verbal, written, and negotiation skills to retain the existing customer base. SIEM, EDR, DLP, SOAR, IAM/PAM, data governance, encryption, WAF, CSPM, SASE/CASB, DevSecOps, and secure SDLC. Networks and perimeter controls; Zero Trust, segmentation, VPN/SD‑WAN. Incident handling and forensics; vulnerability platforms (e.g., Qualys). Fortinet NSE 4/7 or higher; Cisco CCNA/CCNP; CompTIA Network+/Security+; ITIL v4 Foundation. Cloud certifications with networking emphasis: AWS (Advanced Networking/SAA), OCI (Networking/Architecture). Certifications (preferred/strong) CISSP (strong), CISM/CRISC, ISO 27001 Lead Implementer/Lead Auditor, CCSP (cloud).PCI‑ISA/PCIP, GIAC (GCIH/GCIA/GPEN), AWS Security Specialty / OCI Architect/Professional, ITIL v4. Competency Executive communication and leadership; stakeholder management and cross‑functional influence.Critical thinking, risk‑based prioritization, results orientation; bilingual Spanish/English. Conditions Availability for on‑call duties and off‑hours incident handling; travel to branches as needed.Successful background check per internal and regulatory policies.Island Finance is an Equal Opportunity Employer Learn more about us at Island Finance and keep updated with our latest job postings at Island Finance Empleos Connect with us! Linkdnl | Facebook
    $79k-93k yearly est. Auto-Apply 13d ago
  • IT Systems Administrator III - Security

    Florida Technical College 4.3company rating

    Information technology manager job in San Juan, PR

    Job Description The IT Systems Administrator III - Security is responsible for implementing, maintaining, and troubleshooting all securityrelated systems and policies across the IT infrastructure. This role works collaboratively with IT teams to ensure that security best practices, as determined by the vCISO, CIO, and MSSP, are embedded into all enterprise systems. The position will actively coordinate with the other Systems Administrators (Networking and Communication, Applications, Servers and Cloud) to enforce security standards and mitigate risks effectively Qualifications: • Fully bilingual (English and Spanish), oral and written. • Bachelor's degree in Information Technology, Cybersecurity, or a related field. • 7+ years of experience in IT security administration, systems security, or related fields. • Strong understanding of security frameworks, including NIST, CIS, and ISO 27001. • Experience with SIEM platforms, IDS/IPS, firewalls, endpoint protection, and vulnerability management tools. • Knowledge of cloud security best practices (Azure Security Center, AWS Security Hub, M365 Defender). • Proficiency in IAM, MFA, encryption, and access control policies. • Ability to assess and mitigate cyber threats, malware, and phishing attacks. • Experience in incident response, digital forensics, and threat intelligence. • Familiarity with IT networking, system administration, and application security. Education: • Bachelor's degree in computer science, Information Technology, or a related field with at least two (7) years of experience or more in a similar position. • Relevant certifications (e.g., CCNP, CCIE, CompTIA Network+, CompTIA Security+) are preferred. Experience: • Minimum of 7 years of experience in network and communication administration. • Proficient in network monitoring and performance tools. • Strong experience with security protocols and practices. • Experience with cloud networking solutions (e.g., Azure) is a plus. • Proven experience in managing large-scale network projects. Certifications (Preferred but not Required): • Fully bilingual (English and Spanish), oral and written. • Bachelor's degree in Information Technology, Cybersecurity, or a related field. • 7+ years of experience in IT security administration, systems security, or related fields. • Strong understanding of security frameworks, including NIST, CIS, and ISO 27001. • Experience with SIEM platforms, IDS/IPS, firewalls, endpoint protection, and vulnerability management tools. • Knowledge of cloud security best practices (Azure Security Center, AWS Security Hub, M365 Defender). • Proficiency in IAM, MFA, encryption, and access control policies. • Ability to assess and mitigate cyber threats, malware, and phishing attacks. • Experience in incident response, digital forensics, and threat intelligence. • Familiarity with IT networking, system administration, and application security. Essential Duties and Responsibilities: Security Implementation & Maintenance: • Deploy, configure, and maintain enterprise security tools, including endpoint protection, firewalls, intrusion detection/prevention systems (IDS/IPS), and SIEM solutions. • Implement security policies and procedures across IT systems, ensuring compliance with industry's best practices and regulatory requirements. • Work with IT teams to integrate security controls within networking, applications, cloud, and server environments. • Support vulnerability management processes, including scanning, analysis, and remediation planning. • Assist in the deployment of security patches and updates across systems to mitigate vulnerabilities. Monitoring, Detection & Incident Response: • Continuously monitor security alerts and respond to security incidents in collaboration with the MSSP and IT teams. • Investigate and remediate security breaches, unauthorized access attempts, or other security-related events. • Utilize SIEM and other security tools to analyze logs and detect suspicious activity. • Assist in forensic analysis and post-incident reviews to prevent future occurrences. Collaboration & Security Best Practices: • Work closely with vCISO, CIO, and MSSP to implement and refine security strategies. • Collaborate with Networking, Applications, and Server/Cloud teams to ensure security is integrated into system design and operations. • Ensure IAM (Identity and Access Management) policies align with the least privilege principles and enforce MultiFactor Authentication (MFA). • Support IT teams in implementing Zero Trust security models and segmentation policies. • Provide security configuration management for cloud environments, including Azure, WPEngine, Sucuri, and Microsoft 365 security settings. Compliance & Risk Management: • Maintain compliance with regulatory frameworks such as NIST, GDPR, HIPAA, and PCI-DSS. • Work with IT Security Team to assist in periodic security audits, access reviews, and risk assessments. • Document and update security policies, standards, and guidelines. • Assist in IT security training and awareness programs for staff and end-users. Troubleshooting & Support: • Serve as an escalation point for security-related incidents and technical issues. • Provide security expertise and recommendations for resolving IT system vulnerabilities. • Assist with security aspects of IT change management and system updates. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, educational verification, and drug testing.
    $49k-58k yearly est. 7d ago
  • IT Financial Analyst

    Cayuse Holdings

    Information technology manager job in San Juan, PR

    **JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $28-35 hourly 17d ago
  • IT Support Technician

    Column Technical Services

    Information technology manager job in San Juan, PR

    Column Technical Services is seeking a bilingual IT Support Specialist to provide hands-on, onsite support to End Users in San Juan, Puerto Rico. This is an opportunity to join a global leader in power, energy, and nuclear power plants supporting mission-critical systems in a highly impactful environment. If you enjoy solving technical problems, working directly with users, and being part of a world-class organization, we'd love to connect. Apply today to start a conversation! Key Responsibilities: Set up and install PCs and monitors for end users. Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. Troubleshoot hardware and software issues for computers and other office technology, providing technical support and guidance to users both in person and remotely. Collaborate with other support groups to restore service and identify problems. Set up and support various Video Conference and Internet Collaboration meetings. Document, track, and monitor issues to ensure timely resolution. Utilize and maintain ticketing and task management tools. Assist the Helpdesk team with companywide internal employee support. Qualifications: 1-2 years of experience working with PC hardware and software Proficient in desktop and laptop computer hardware components, Windows 10/11, and Microsoft Office. Capable of basic troubleshooting of general applications. Familiarity of Video Conferencing and Collaboration Systems is advantageous. Strong verbal communication and customer service abilities. Ability to maintain regular attendance and timeliness. Ability to adhere to established guidelines, stay organized and complete tasks efficiently. Self-driven, able to multitask, manage time effectively, and work well within a team or independently. Capable of lifting and carrying up to 40 pounds (e.g. computer, monitor, miscellaneous. equipment etc.). Must be able to work onsite at customers regional office in San Juan and occasional travel to the Mayaguez office.
    $31k-47k yearly est. 3d ago
  • Sr. IT Technologist

    Mg Staffing Group

    Information technology manager job in Juncos, PR

    The Sr. IT Technologist delivers advanced hands\-on infrastructure support across office, manufacturing, distribution, administrative, and laboratory environments. This role serves as an expert “hands and feet” IT resource, ensuring infrastructure stability, uptime, and operational excellence while collaborating with local and global IT teams. Key Responsibilities Responsibilities may include the following and other duties may be assigned: Infrastructure & Systems Support Provide onsite troubleshooting, diagnostics, escalation, and maintenance of infrastructure to ensure uninterrupted IT operations. Deliver Level 2.5-3 support for networking components including routers, switches, wireless access points, and firewalls. Perform proactive monitoring, performance tuning, and optimization for infrastructure and end\-user devices. Support device rollouts, migrations, refreshes, configuration, deployment, and hardware lifecycle management. Assist with installation and maintenance of physical infrastructure assets at assigned locations. Network, Server & Data Center Operations Support LAN, WAN, and MAN environments, ensuring performance, availability, and security. Troubleshoot complex network and infrastructure issues, perform root cause analysis, and coordinate resolution with Tier 3+ teams. Support patching, segmentation rollouts, security policies, and compliance standards. Maintain technical expertise in routers, servers, storage, backup, and hardware\/software interconnections. Projects & Vendor Coordination Lead or support site\-specific and multi\-site IT infrastructure projects from initiation to completion. Coordinate with vendors for quotations, procurement, delivery, and onsite execution. Assess vendor solutions versus internal resources for optimal project delivery. Utilize infrastructure deployment standards to oversee vendor activities onsite. Architecture, Documentation & Process Improvement Develop and document system specifications aligned with architecture standards and business requirements. Establish and maintain system designs, configurations, and capacity planning documentation. Create work instructions, SOPs, and technical documentation to enable effective delegation and knowledge sharing. Identify system deficiencies and execute improvements to enhance performance, data integrity, and reliability. Collaboration, Leadership & Communication Act as a trusted advisor to stakeholders, ensuring requirements are understood, addressed, and escalated appropriately. Collaborate with architects, engineers, managed service providers, and global IT teams. Serve as a leadership presence, mentoring team members and promoting best practices. Clearly communicate complex technical concepts to non\-technical audiences, including management. Participate in on\-call rotations and provide after\-hours, evening, or weekend support when critical needs arise. Metrics & Reporting Maintain infrastructure operations metrics through timely ticket resolution. Monitor, track, and report KPIs related to infrastructure performance, incidents, and projects. Provide actionable insights to management to support continuous improvement. RequirementsMinimum Qualifications (Must Have) 4+ years of experience with a high school diploma or equivalent. 3+ years of hands\-on experience configuring, deploying, managing, and supporting: Networks Servers Storage Backup solutions Experience with Cisco, Juniper, or Dell networking products. Strong written and verbal communication skills in English. Reliable transportation or ability to rent a vehicle. Ability to lift up to 50 lbs. Willingness to travel daily across Puerto Rico and occasionally outside the island. Preferred Qualifications (Nice to Have) Previous Medical Devices industry experience. CCNA certification or equivalent. Knowledge of cloud and on\-premise data center services. Experience with VMware vSphere or other virtualization technologies. Understanding of cybersecurity concepts. Experience managing UPS, power systems, and structured cabling. Experience leading or coordinating IT infrastructure projects. Experience with audio\/visual systems and unified communications. Core & Soft Skills Infrastructure Deployment Vendor Management Leadership & Mentorship KPI, Metrics & Reporting Strong problem\-solving and analytical skills Customer\-focused mindset "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"City","uitype":1,"value":"Juncos"},{"field Label":"State\/Province","uitype":1,"value":"Juncos"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00777"}],"header Name":"Sr. IT Technologist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000017366100","FontSize":"15","location":"Juncos","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}
    $63k-79k yearly est. 10d ago
  • Senior Director of IT Enterprise Applications

    NUC University

    Information technology manager job in San Juan, PR

    Job Description The Senior Director of IT Enterprise Applications provides strategic leadership and operational oversight for the university's enterprise application environment, including enterprise application like the Student Portal, the Enterprise Content Management (ECM), Customer Relationship Management (CRM), Student Information System (SIS), Learning Management System (LMS), Finance & Operations (F&O) platforms, and other integrated applications. This role is responsible for ensuring the reliability, optimization, and alignment of these critical platforms to support institutional operations, student success, and organizational growth. The Senior Director leads a team of specialized IT Systems Administrators, providing direction, resource planning, and cross-functional collaboration to deliver high-quality, secure, and efficient enterprise system solutions. The role partners closely with university leadership, functional departments, and vendors to ensure enterprise applications meet operational needs, compliance requirements, and support the university's strategic initiatives. Essential Duties and Responsibilities: Strategic Leadership & Oversight Provide vision, strategic direction, and technical leadership for the administration and continuous improvement of enterprise applications Develop and execute short- and long-term plans for enterprise application optimization, system upgrades, and new technology adoption Ensure application platforms align with institutional goals, compliance standards, and industry best practices Serve as the primary liaison between IT and key functional areas for enterprise application-related initiatives Team Leadership & Staff Development Directly supervise and mentor team members specializing in enterprise applications such as ECM, CRM, SIS, LMS, and F&O Foster a collaborative, high-performance team environment focused on system reliability, service excellence, and continuous improvement Define roles, responsibilities, and performance expectations for enterprise application team members Support staff development through coaching, training opportunities, and performance management Application Management & Optimization Oversee the administration, configuration, and optimization of enterprise applications to ensure performance, reliability, and data integrity Lead efforts to integrate applications with other institutional systems to improve operational efficiency and data accessibility Ensure platforms are properly maintained, patched, and upgraded to minimize risk and downtime Collaborate with stakeholders to identify, prioritize, and deliver system enhancements that meet evolving institutional needs Governance, Compliance & Risk Management Establish and enforce application governance processes, including change management, security controls, and access management Ensure enterprise applications comply with institutional policies, regulatory requirements, and industry standards (e.g., FERPA, GDPR, PCI) Support audit activities, security assessments, and data protection initiatives related to enterprise applications Stakeholder Engagement & Communication Serve as the key point of contact for executive leadership, business units, and external vendors regarding enterprise application initiatives Facilitate cross-functional collaboration to ensure enterprise applications support operational efficiency and user satisfaction Communicate system performance, project updates, and risks to stakeholders in a clear, timely, and professional manner Budgeting & Resource Management Develop and manage budgets for enterprise application systems, staffing, and support contracts Optimize resource allocation to support system reliability, projects, and operational needs Evaluate and manage vendor relationships, software licensing, and service agreements Qualifications: Bachelor's degree in computer science, Information Technology, or information systems Mus be able to proficiently speak, write and talk in both English and Spanish At least 5 years' experience leading to the management of multiple team managers/supervisors and a staff Demonstrated experience managing large-scale enterprise platforms such as CRM, SIS, LMS, ECM, F&O systems, and Project Management Familiarity with IT security, access management, and regulatory compliance (e.g., FERPA, PCI, GDPR) Equal Employment Opportunity / Affirmative Action for minorities/Females/People with Disabilities/Veterans
    $66k-99k yearly est. 21d ago
  • Sr IT Analyst - Manufacturing

    Johnson & Johnson 4.7company rating

    Information technology manager job in Manat, PR

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: Manatí, Puerto Rico, United States of America Job Description: The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite. In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients. This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization. In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial. Key Responsibilities include: Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy. Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact. Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria. Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment. Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization. Ensure the products/features / work meets relevant security, privacy & compliance standards Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics. Actively address customer feedback to enhance product offerings. Responsible for continuous process improvement at the site, focusing on both technology and process capabilities. Drive collaboration and execution with internal and external partners to achieve desired business outcomes. Support overall technology cost optimization in partnership with TS and TS finance. Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization. Leadership Skills: Creates a culture that relentlessly focuses on helping the people and organizations we touch. Commitment to Our Credo, Diversity, Equity & Inclusion They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work. Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes. Strong problem-solving skills with the ability to accurately analyze situations Qualifications:Required: A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent. 2 years working experience is required in supply chain and / or manufacturing technology. Proven abilities in management (supervisor, project coordinator, etc.). Proficient in both English and Spanish. Experience with GxP requirements and regulations. Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems). Preferred: Experience in project execution using Agile / JIRA / SDLC methodology. Demonstrable understanding of product lifecycle management. Excellent written and oral communication skills, good interpersonal skills. Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills. Experience in lean, Six Sigma, and business process mapping methodologies. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), Information Technology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
    $65k-79k yearly est. Auto-Apply 45d ago
  • Senior Manager - Computer Systems Quality Team Lead (Secondment -12 Months)

    Pfizer 4.5company rating

    Information technology manager job in Puerto Rico

    WHY PATIENTS NEED YOU Every day, Pfizer's unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients. WHAT YOU WILL ACHIEVE This is a secondment team lead role within PGS QSEO providing Quality Authority oversight for Core GMP PGS/ERP computer systems (including Artificial Intelligence). This includes PGS/ERP Quality oversight responsibilities for Core computer system validation and life cycle deliverables, change control, investigations, and periodic reviews, etc. This role also provides PGS Quality review and approval for related GMP SOPs, and Subject Matter Expert validation guidance to internal customers (e.g. Digital, PGS sites) on GMP computer system and ERES compliance, including risks, standardisation, CSA approaches and strategies. The role leads the Core Solution Support team and is responsible for team resource forecasting, management and monitoring Serve as AILC process lead, supporting the global process owner with relevant activities. HOW YOU WILL ACHIEVE IT Duties include but are not limited to the following: Team leadership to ensure appropriate GMP Digital solution delivery and ongoing compliance and audit readiness PGS Quality Authority review/approval for specific Pfizer GMP Core Digital solution documentation including validation documents, change management records, GMP investigations, and periodic reviews. Quality guidance and support to the GMP Core computer systems teams on aspects of the systems' life cycle as defined by the Pfizer GMP policies and procedures e.g. Risk assessments, Validation Plans, Strategies, Protocols, GMP requirements, verification testing and Validation summaries including deviations, system change controls and periodic reviews. PGS/ERP Quality review/approval for GMP related Computer System Standard Operating Procedures Quality expertise and counsel for computer systems validation and use/maintenance of Electronic Records and Electronic Signatures (ERES). Support regulatory or internal audits related to GMP core computer system compliance as required. Assist sites, as requested, to support regulatory inspections or internal audits related to CSV/ERES. This may include review of draft regulatory observation responses, and support during the inspection/audit to respond to queries and remediation. Leadership of CSQ support pillars, including defining/ executing pillar strategy and demonstrating success through metrics Support the CSSV IMEx program by delivering on defined metrics and KPIs Coach other CSQ team members as necessary (manager/secondee level) Partner with Digital stakeholders, business SMEs and business Quality as necessary for effective delivery and management of core solutions Participate in the development/revision of PGS Pfizer Standards and Guidelines for computer validation and ERES activities to support PGS needs (i.e., Revolution) Facilitate cross-site/function discussion forums (e.g. CSV CIG) to share Digital developments, best practices, and industry trends, and to enable site SME input into Pfizer guides and PQSs. Deputies for CSSV Lead role as needed for key initiatives QUALIFICATIONS Must-Have BA/BS with 6+ years of experience. Experience of enterprise system validation/compliance/ deployment and intimate knowledge of Pfizer Digital life cycle methodologies (S/ADLC). Demonstrated experience with computer system validation lifecycle processes and regulations. Intimate knowledge of Computer System Quality regulations (e.g. 21 CFR part 11, EU Annex 11, Data Integrity guidance) and GAMP5. Broad knowledge of relevant regulatory current Good Manufacturing Practices (part of GxP) audit frameworks that apply to pharmaceutical operations, its trends and expectations, and familiarity with other Good Practice concepts and global regulations. Strong verbal and written communication, including presentation skills. Strong project management skills. Nice-to-Have MBA/MS with 5+ years of experience or PhD/JD with 1+ year of experience or MD/DVM with any years of relevant experience Involvement in industry discussion forums on CSV-related topics. Experience of interacting with auditors and inspectors. Good understanding of Quality Management System regulations and Pfizer Quality Standards. Experience of computer system/business process ownership. Ability to influence and lead cross-functional teams. Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. OTHER JOB DETAILS Last Date to Apply for Job: February 2, 2026. Additional Location Information: Any PRI Pfizer Site Eligible for Relocation Package - NO Secondment 12 months If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment. Please refer to the Fleet Policy and Procedures document for more information. There will be no change to your current work location. Position is considered Flexible, and colleagues are expected to comply with Log In For Your Day (LIFYD) requirements at site location (e.g. about 2.5 days a week in office). Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make ********************** accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Quality Assurance and Control
    $88k-108k yearly est. Auto-Apply 3d ago
  • IT Sr. Project Manager

    “Evertec Group, LLC 4.3company rating

    Information technology manager job in Puerto Rico

    Operations & Technology Applications Projects Puerto Rico General Responsibilities The IT Sr. Project Manager plans, direct, and coordinate activities of designated high complexity project or program to ensure that goals or objectives of projects are accomplished within defined scope, schedule, budget, quality, and customer satisfaction. Essentials responsabilities: • Create and execute project work plans and revise as appropriate to meet changing needs and requirements. Confer with project staff to outline work plan and to assign duties, responsibilities, and scope of authority. • Identify resources needed, assign staffing for each phase of project, and request for recruitment or assignment of project personnel. Confer with project personnel to provide technical advice and to resolve problems. • Monitor and control project execution. • Direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budget. • Review status reports prepared by project personnel and modifies schedules or plans as required. • Track and report team hours and expenses on a weekly and or a monthly basis. Follow up with clients, when necessary. • Prepare project reports for management, client, or others. • Ensure project documents are complete, current, and stored appropriately. Performs duties through methods and actions that are consistently ethical and in total compliance with the laws, applicable regulations, Code of Ethics, corporate policies and guidelines and rules of conduct. Completes corporate trainings and certifications intended for the detection and prevention of money laundering related activities and fraud, insider training and conflict of interest policies and procedures, as applicable. Education and Experience Required • Bachelor's degree in Computer Engineering, Computer Sciences or related field • At least eight (8) years of experience with system development applications management and their coordination tasks. • Previous experience managing high budgets and long-term projects. • PMP Certification Preferred Knowledge and Skills Required • Ability to analyze complex problems. • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. • Customer service skills an asset. • Analytical and problem-solving capabilities. • Knowledge in Microsoft Office and ability to prepare effective presentations. • Ability to work both independently and in a team-oriented, collaborative environment is essential. • Excellent communication skills in English and Spanish, both written and oral. • Solid knowledge and experience following project management industry best practices for waterfall, agile and hybrid projects, as needed Additional Information 8am a 5pm Available to work extended hours, weekends and/or holidays as needed and the availability to travel as required supporting projects in the region. The employee must meet the following requirements in order to participate in the recruitment process: Minimum of twelve (12) months as a regular employee of the Company in his or her current function. Obtain a rating of Meets Expectations or Above Expectations in the performance appraisal of the last two years. No disciplinary actions in the last year of employment. Compliance with the Company's Code of Ethics and Standards of Conduct. “Evertec Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, marriage, sexual orientation, gender identity, national origin, age, genetic information or condition, political affiliation, religious ideology, being a victim or perceived victim of domestic violence, sexual assault, or harassment, serving or having served in the Armed Forces of the United States, disability status, or any other protected category by Puerto Rico or US Federal law. EEO is the Law Poster. If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, please contact the People & Culture Department in advance at ************** or send an email to ******************************** in order to accommodate your special needs. Evertec is an employer with E-Verify to verify the eligibility for employment of all the new employees. Participation Poster. Drug-free company. Equal Employment Opportunity/ Affirmative Action for Women/Veterans/People with Disabilities.”
    $53k-63k yearly est. 17d ago

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